Ethernet is a trademark of XEROX Corporation. Windows is a trademark of Microsoft
Corporation. Linux is a registered trademark of Linus Torvalds.
Warranty
For details on the Lantronix warranty replacement policy, please go to our web site at
www.lantronix.com/support/warranty
Contacts
Lantronix Corporate Headquarters
167 Technology Drive
Irvine, CA 92618, USA
Phone:949-453-3990
Fax:949-450-7249
Technical Support
.
Online:w
Sales Offices
For a current list of our domestic and international sales offices, go to the Lantronix web site at
w
ww.lantronix.com/about/contact .
Disclaimer
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to pro-vide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
ww.lantronix.com/support
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/ TV technician for help.
PremierWave XC User Guide2
FCC Part 15.21 Statement
Changes or modifications made to this equipment not expressly approved by the party
responsible for compliance could void the user's authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. End users must follow the specific operating instructions for satisfying RF exposure
compliance. This transmitter must be at least 20 cm from the user and must not be co-located or
operating in conjunction with any other antenna or transmitter.
The information in this guide may change without notice. The manufacturer assumes no
responsibility for any errors that may appear in this guide.
This guide provides the information needed to configure, use, and update the PremierWave XC. It
is intended for software developers and system integrators who are deploying PremierWave in
their designs.
Summary of Chapters
The remaining chapters in this guide include:
Chapter Description
2: Introduction
3: Installing the PremierWave XC
4: Using DeviceInstaller
5: Configuration Using Web Manager
6: Network Settings
7: Line and Tunnel Settings
8: Terminal and Host Settings
9: Services Settings
10: Security Settings
11: Maintenance and Diagnostics
Settings
Main features of the product and the protocols it supports.
Includes technical specifications.
Instructions for installing the PremierWave XC
Instructions for viewing the current configuration using
DeviceInstaller.
Instructions for accessing Web Manager and using it to configure
settings for the device.
Instructions for configuring network settings.
Instructions for configuring line and tunnel settings.
Instructions for configuring terminal and host settings.
Instructions for configuring DNS, DDNS, FTP, HTTP and Syslog
settings.
Instructions for configuring SSL security settings.
Instructions to maintain the PremierWave XC, view statistics, files,
SNMP stack and diagnose problems.
12: Advanced Settings
13: Events Configuration
14: Security in Detail
PremierWave XC User Guide11
Instructions for configuring email, email server config, fail over,
CLI and XML settings.
Instructions for configuring events such as Input 1, Input 2, Main
Power Fail, Backup Power Fail, Cellular Link Down and Ethernet
Link Down to generate alerts.
Detailed description and configuration of SSL security settings.
Chapter Description
15: Updating Firmware
16: VIP Settings
17: Branding the PremierWave XC
18: Troubleshooting
Appendix A: Technical Support
Appendix B: Binary to Hexadecimal
Conversions
Appendix C: Compliance
Additional Documentation
Visit the Lantronix Web site at www.lantronix.com/support/documentationfor the latest
documentation and the following additional documentation.
Instructions for obtaining the latest firmware and updating the
PremierWave XC.
Information about Virtual IP (VIP) features available on the device
and instructions on configuring settings.
Instructions on how to brand your device.
Describes common problems and error messages.
Instructions for contacting Lantronix Technical Support.
Instructions for converting binary values to hexadecimals.
Lantronix compliance information.
DocumentDescription
DeviceInstaller Online Help
Com Port Redirector Quick Start and
Online Help
Secure Com Port Redirector User Guide
Instructions for using the Lantronix Windows-based utility to
locate the PremierWave XC and to view its current settings.
Instructions for using the Lantronix Windows-based utility to
create virtual com ports.
Instructions for using the Lantronix Windows-based utility to
create secure virtual com ports.
PremierWave XC User Guide12
2: Introduction
The PremierWave™ XC is a unique, hybrid Ethernet and GSM/GPRS terminal/multiport device
server which allows remote access to and management of virtually any IT/networking equipment
or device connected via Ethernet or GPRS through ‘Serial-tunneling’. Applications include
medical equipment, POS terminals or security equipment.
Key Features
Power Supply: Regulated 9 - 30 Vdc input required. There is a step-down converter to 1.5
volts for the processor core. All voltages have LC filtering to minimize noises and emissions.
Controller: A Lantronix DSTni-FX 32-bit microprocessor, running at 166 MHz internal bus and
83 MHz external bus.
Memory: 16 MB Flash and 8 MB SDRAM.
Ethernet: 10/100 Mbps Ethernet transceiver.
Power: Redundant Hot Failover Power Supply via Power 1 and Power 2.
Serial Ports: Two RS232/422/485 high-speed serial ports with all hardware handshaking
signals.Baud rate is software selectable (300 bps to 921600 bps). Both serial interfaces
support RS-485 termination resistors which can be software enabled.
Two USB 2.0 Full Speed (12 Mbps) Host ports, currently used for USB thumb drive devices
for storage.
Fail-Over (backup) Data Network Media Support for either Ethernet or Cellular GPRS.
Events can be configured to generate alerts via SMS, SNMP trap and Relay Output.
Temperature Range: Operates over an extended temperature range of -40°C to +85°C.
PremierWave XC User Guide13
Applications
The PremierWave XC device server connects serial devices such as those listed below to
Ethernet networks using the IP protocol family.
ATM machines
CNC controllers
Data collection devices
Universal Power Supply (UPS) management unit
Telecommunications equipment
Data display devices
Security alarms and access control devices
Handheld instruments
Modems
Time/attendance clocks and terminals
Protocol Support
The PremierWave XC device server contains a full-featured IP stack. Supported protocols
include:
SSL/TLS, and Syslog for network communications and management.
TCP, UDP tunneling to the serial port.
TFTP for uploading/downloading files.
FTP and HTTP for firmware upgrades and uploading/downloading files.
Troubleshooting Capabilities
The PremierWave XC offers a comprehensive diagnostic toolset that lets you troubleshoot
problems quickly and easily. Available from the CLI or Web Manager, the diagnostic tools let you:
View critical hardware, memory, MIB-II, buffer pool, IP socket information and Routing Table.
Perform ping and traceroute operations.
Conduct forward or reverse DNS lookup operations.
View all processes currently running on the PremierWave XC, including CPU utilization.
View system log messages.
PremierWave XC User Guide14
Configuration Methods
After installation, the PremierWave XC requires configuration. For the unit to operate correctly on
a network, it must have a unique IP address on the network. There are four basic methods for
logging into the PremierWave XC and assigning IP addresses and other configurable settings:
Web Manager: View and configure all settings easily through a web browser using the Lantronix
Web Manager. (See “Configuration Using Web Manager” on page 29.)
DeviceInstaller: Configure the IP address and related settings and view current settings on the
PremierWave XC using a Graphical User Interface (GUI) on a PC attached to a network. (See
Using DeviceInstaller- See Page 26.)
Command Mode: There are two methods for accessing Command Mode (CLI): making a Telnet
or SSH connection, or connecting a terminal (or a PC running a terminal emulation program) to
the unit’s serial port. (See the PremierWave XC Command Reference Guide for instructions and
available commands.)
XML: The PremierWave XC supports XML-based configuration and setup records that make
device configuration transparent to users and administrators. XML is easily editable with a
standard text or XML editor. (See the PremierWave XC Command Reference Guide for
instructions and commands.)
Addresses and Port Numbers
Hardware Address
The hardware address is also referred to as the Ethernet address or MAC address. The first three
bytes of the Ethernet address are fixed and read 00-20-4A, identifying the unit as a Lantronix
product. The fourth, fifth, and sixth bytes are unique numbers assigned to each unit.
Sample Hardware Address:
00-20-4A-14-01-18
00:20:4A:14:01:18
IP Address
Every device connected to an IP network must have a unique IP address. This address
references the specific unit.
Port Numbers
Every TCP connection and every UDP datagram is defined by a destination and source IP
address, and a destination and source port number. For example, a Telnet server commonly uses
TCP port number 23.
The following is a list of the default server port numbers running on the PremierWave XC:
TCP Port 22: SSH Server (Command Mode configuration)
TCP Port 23: Telnet Server (Command Mode configuration)
TCP Port 80: HTTP (Web Manager configuration)
UDP Port 161: SNMP
PremierWave XC User Guide15
TCP Port 21: FTP
UDP Port 69: TFTP
UDP Port 30718: LDP (Lantronix Discovery Protocol) port
TCP/UDP Port 10001: Tunnel 1
TCP/UDP Port 10002: Tunnel 2
Product Information Label
The product information label on the unit contains the following information about the specific unit:
Bar code
Product Revision
Part number
Hardware Address (MAC Address)
Manufacturing Date Code
<TBD - insert image of the PremierWave XC product label>
Figure 2-1 Product Label
PremierWave XC User Guide16
3: Installation of PremierWave XC
This chapter describes how to install the PremierWave XC device server. It contains the following
The PremierWave XC package includes the following items:
One PremierWave XC device
One 3 Pin Terminal Mating Connector
One 6 Pin Terminal Mating Connector
One Power Supply 12VDC with International adapters
One External Antenna, 1.5 meter, SMA Connector
One RJ-45 Ethernet Straight Cat5 Cable, 1.5 meter
Quick Start Guide
User-Supplied Items
To complete your installation, you n eed the following items:
RS-232/422/485 serial devices that require network connectivity.
A serial cable, as listed below, for each serial device. One end of the cable must have a
female DB9 connector for the serial port.
- A null modem cable to connect the serial port to another DTE device.
- A straight-through modem cable to connect the serial port to a DCE device.
An available connection to your Ethernet network and an Ethernet cable.
A Working SIM Card with your Network Carrier
A Working DDNS Account with DynDNS.com
A working power outlet if the unit will be powered from an AC outlet.
An additional power supply to supply power(9-30VDC) for the Backup Power Supply if
required.
PremierWave XC User Guide17
Hardware Components
The PremierWave XC has two male DB9 serial ports that support RS-232/422/485. Figure 3-1
shows the front view of the device. The default serial port settings are 9600 baud, 8 bits, no
parity, 1 stop bit, no flow control.
Figure 3-1 PremierWave XC Male DB9 DTE Serial Ports
The RS-232 pinout configuration is shown in Figure 3-2.
Figure 3-2 PremierWave XC Pinout Configuration for RS-232
The Full Duplex RS-422/485 pinout configuration is shown in Figure 3-3.
Figure 3-3 PremierWave XC Pinout Configuration for Full Duplex RS-422/485(4-wire)
PremierWave XC User Guide18
The Half Duplex RS-422/485 pinout configuration is shown in Figure 3-4.
Figure 3-4 PremierWave XC Pinout Configuration for Half Duplex RS-422/485(2-wire)
Back Panel
On the PremierWave XC back panel, there is a Power 1 Plug, 3 Pin Terminal Connector for
Backup Power, USB 1, USB 2, RJ-45 Ethernet port and reset button as shown in Figure 3-5.
Figure 3-5 PremierWave XC Back Panel View
The Ethernet Port has two LEDs that indicate the status of the connection as follows:
Left LED
-Green ON 100Mbps Link
-Green Blink 100Mbps Activity
-Amber ON 10Mbps Link
-Amber Blink 10Mbps Activity
Right LED
-Green ON Full Duplex
-OFF Half Duplex
The Ethernet port can connect to an Ethernet (10 Mbps) or Fast Ethernet (100 Mbps) network.
PremierWave XC User Guide19
Reset Button
You can reset the PremierWave XC to factory defaults, including clearing the network settings.
The IP address, gateway, and netmask are set to 00s. To reset the unit to factory defaults,
perform the following steps.
1. Place the end of a paper clip or similar object into the reset opening and press and hold
down micro switch during a power cycle for a minimum of 10-15 seconds.
2. Remove the paper clip to release the button. The unit will continue the boot process
restoring it back to the original factory default settings.
Top Panel
Figure 3-6 shows the top panel view of the PremierWave XC. Table 3-7 list and describes the
LEDs.
PremierWave XC User Guide20
Figure 3-6 PremierWave XC Top View
Table 3-7 PremierWave XC LEDs and Descriptions
LEDDescription
Power
GREEN – when power is properly supplied
OFF – no power supplied
GREEN - GPRS is connected.
AMBER - GSM is connected. Once the radio connection has been
established with the cellular carrier (e.g. after an APN has been properly
GSM/GPRS
configured).
OFF – no connection. Reasons for OFF are that it cannot register with
cellular provider (wrong PIN code, cellular provider unavailable, or
incorrect APN).
GREEN – when Serial port 1 is transmitting data
Serial 1
AMBER – when Serial port 1 is receiving data.
OFF – when no data is being transmitted or received through Serial port
1.
PremierWave XC User Guide21
LEDDescription
GREEN – when Serial port 2 is transmitting data
Serial 2
USB 1
USB 2
AMBER – when Serial port 2 is receiving data.
OFF – when no data is being transmitted or received through Serial port
2.
GREEN - when a USB device is connected to USB 1 Host port and is
functioning properly.
OFF- when no USB device is connected to USB 1 Host port.
GREEN - when a USB device is connected to USB 2 Host port and is
functioning properly.
OFF- when no USB device is connected to USB 2 Host port.
Fault
GSM Signal Strength
RED- Blinking when Events, Errors occurred
OFF - when system functioning normally.
GREEN – 3 – 5 LEDs lighted. Good – Strong signal Strength
Amber – 1 – 2 bi-colored LEDs lighted. Weak signal Strength
Side Panel
On the PremierWave XC Side panel, there is a 6 pin Terminal Connector for Relay, I/Os,
SMA Connector for Antenna as shown in Figure 3-8.
`
Figure 3-8 PremierWave XC Side View
ConnectorDescription
Relay OutputOutputs Support 1A 24V
Inputs accept voltage 0 to 30 VDC.
Inputs
AntennaConnect the provided SMA Antenna.
PremierWave XC User Guide22
ON
OFF
Max30 VDC
Min2 VDC
Max0.7 VDC
Min0 VDC
Bottom Panel
On the PremierWave XC Bottom panel, there is the SIM cover for the SIM card as shown in
Figure 3-9.
Figure 3-9 PremierWave XC bottom View
Installing The PremierWave XC
Be sure to place or mount the device securely on a flat horizontal or vertical surface. The device
comes with mounting brackets for mounting the device vertically, for example on a wall. If using
AC power, avoid outlets controlled by a wall switch.
Observe the following guidelines when connecting the serial devices:
The PremierWave XC serial ports support RS-232/422/485
The null modem cable is the best cable to connect the serial port to another DTE device. The
straight-though (modem) cable is the best cable to connect the serial port to a DCE device.
Connect your RJ-45 Ethernet cable to the RJ-45 port of the unit.
The device supports a power range of 9 to 30 VDC. You can power up the device with barrel-
power connector and/or the 3 pin Terminal connector for backup power supply.
Note: As soon as you plug the device into power, the device powers up automatically,
the self-test begins, and LEDs would indicate the device's status
Perform the following steps to install your device which are numbered in Figure 3-10 also.
1. Connect serial devices to the serial port of the unit.
PremierWave XC User Guide23
2. Connect a RJ-45 Ethernet cable between the unit and your Ethernet network.
3. Remove SIM compartment door, secured by two screws. Open SIM slot fastener (sliding
top fastener towards Power connector) and Insert the SIM Card in SIM slot (with contacts
facing toward main board). Close and lock SIM slot fastener (sliding top fastener away
from Power connector). Secure SIM compartment door accordingly and secure with
screws provided. Connect the Antenna to the SMA connector on the side. Do note that
the Safe Distance due to RF exposure from Antenna is 23cm. (Please refer to Figure 3-
11 for SIM card insertion)
4. Plug the PremierWave XC into the power outlet by using the power supply that was
included in the packaging.
5. Power up Serial Devices.
Figure 3-10 PremierWave XC Connections
PremierWave XC User Guide24
Figure 3-11 PremierWave XC SIM Insertion
PremierWave XC User Guide25
4: Using DeviceInstaller
This chapter covers the steps for locating a PremierWave XC unit and viewing its properties and
device details. DeviceInstaller is a free utility program provided by Lantronix that discovers,
configures, upgrades and manages Lantronix Device Servers.
Notes:
For instructions on using DeviceInstaller t o configure the IP address and related settings or
for more advanced features, see the DeviceInstaller Online Help.
Auto IP generates a random IP address in the range of 169.254.0.1 to 169.254.255.254, with
a netmask of 255.255.0.0, if no BOOTP or DHCP server is found.
Accessing PremierWave XC using DeviceInstaller
Notes: Make note of the MAC address. It is needed to locate the PremierWave XC using
DeviceInstaller.
To use the DeviceInstaller utility, first install the latest version from the downloads page on the
Lantronix web site http://www.lantronix.com/downloads
1. Run the executable to start the installation process and respond to the installation wizard
.
prompts. (If prompted to select an installation type, select Typical.)
3. When DeviceInstaller starts, it will perform a network device search. To perform another
search, click Search.
4. Expand the PremierWave folder by clicking the + symbol next to the PremierWave folder
icon. The list of available Lantronix PremierWave XC devices appears.
5. Select the PremierWave XC unit by expanding its entry and clicking on its IP address to view
its configuration.
6. On the right page, click the Device Details tab. The current PremierWave XC configuration
appears. This is only a subset of the full configuration; the full configuration may be accessed
via Web Manager, CLI or XML.
PremierWave XC User Guide26
Device Detail Summary
Notes:The settings are Display Only in this table unless otherwise noted
Current SettingsDescription
NameName identifying the PremierWave XC.
DHCP Device Name
Group
Comments
Device FamilyShows the PremierWave XC device family type as “PremierWave”.
TypeShows the device type as “PremierWave XC”.
IDShows the PremierWave XC ID embedded within the unit.
Hardware AddressShows the PremierWave XC hardware (MAC) address.
Firmware VersionShows the firmware currently installed on the PremierWave XC.
Extended Firmware VersionProvides additional information on the firmware version.
Online Status
The name associated with the PremierWave XC module’s current IP
address, if the IP address was obtained dynamically.
Configurable field. Enter a group to categorize the PremierWave XC.
Double-click the field, type in the value, and press Enter to complete.
This group name is local to this PC and is not visible on other PCs or
laptops using DeviceInstaller.
Configurable field. Enter comments for the PremierWave XC. Doubleclick the field, type in the value, and press Enter to complete. This
description or comment is local to this PC and is not visible on other PCs
or laptops using DeviceInstaller.
Shows the PremierWave XC status as Online, Offline, Unreachable (the
PremierWave XC is on a different subnet), or Busy (the PremierWave
XC is currently performing a task).
IP Address
IP Address was Obtained
Shows the PremierWave XC current IP address. To change the IP
address, click the Assign IP button on the DeviceInstaller menu bar.
Appears “Dynamically” if the PremierWave XC automatically received an
IP address (e.g., from DHCP). Appears “Statically” if the IP address was
configured manually.
If the IP address was assigned dynamically, the following fields appear:
Obtain via DHCP with values of True or False.
Obtain via BOOTP with values of True or False.
Subnet Mask
Gateway
Number of PortsShows the number of serial ports on this PremierWave XC.
PremierWave XC User Guide27
Shows the subnet mask specifying the network segment on which the
PremierWave XC resides.
Shows the IP address of the router of this network.
There is no default.
Current SettingsDescription
Supports Configurable Pins
Supports Email Triggers
Telnet EnabledIndicates whether Telnet is enabled on this PremierWave XC.
Telnet PortShows the PremierWave XC port for Telnet sessions.
Web Enabled
Web Port
Firmware Upgradable
Shows False, indicating configurable pins are not available on the
PremierWave XC.
Shows False, indicating email triggers are available on the PremierWave
XC.
Indicates whether Web Manager access is enabled on this PremierWave
XC.
Shows the PremierWave XC port for Web Manager configuration (if Web
Enabled field is True).
Shows True, indicating the PremierWave XC firmware is upgradable as
newer versions become available.
PremierWave XC User Guide28
5: Configuration Using Web Manager
This chapter describes how to configure the PremierWave XC using Web Manager, the Lantronix
browser-based configuration tool. The unit’s configuration is stored in nonvolatile memory and is
retained without power. All changes take effect immediately, unless otherwise noted. It contains
the following sections:
Accessing Web Manager
Web Manager Page Components
Navigating the Web Manager
Accessing Web Manager
You can also access the Web Manager by selecting the Web Configuration tab on the
DeviceInstaller window.
To access Web Manager, perform the following steps:
Open a standard web browser. Lantronix supports the latest version of Internet Explorer,
Mozilla Suite, Mozilla Firefox, Safari, Chrome or Opera.
Enter the IP address of the PremierWave XC in the address bar. The IP address may
have been assigned manually using DeviceInstaller (see the PremierWave Evaluation
Board Quick Start Guide) or automatically by DHCP.
Enter your username and password.The factory-default username is “admin” and the
factory-default password is “PASS.” The Device Status web page displays configuration,
network settings, line settings, tunneling settings, and product information.
Note: The Logout button is available on any web page. Logging out of the web page
would force re-authentication to take place the next time the web page is accessed.
PremierWave XC User Guide29
Device Status Page
The Device Status page is the first page that appears after you log into the Web Manager. It also
appears when you click Status in the Main Menu.
PremierWave XC User Guide30
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