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ManageLinx
User Manual
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Lantronix ManageLinx User Manual

ManageLinx User Guide
Part Number 900-515
Revision D November 2008
Copyright & Trademark
Contacts
Lantronix Corporate Headquarters
15353 Barranca Parkway Irvine, CA 92618, USA Phone: 949-453-3990 Fax: 949-453-3995
Technical Support Online: Phone (US only): (949) 422-7040 (949) 453-7198
Sales Offices For a current list of our domestic and international sales offices, go to the Lantronix web site at
www.lantronix.com/support
www.lantronix.com/about/contact .
Disclaimer
The information in this guide may change without notice. The manufacturer assumes no responsibility for any errors that may appear in this guide.
Revision History
Date Rev. Comments
April 2008 A Initial Document May 2008 B Updated technical descriptions. June 2008 C Updated technical descriptions. November 2008 D
Added new features Licensing, Dynamic Ports, Tunneling
ManageLinx User Guide 2
Contents
1: Using This Guide 6
Purpose and Audience..................................................................................................6
Summary of Chapters...................................................................................................6
Additional Documentation.............................................................................................7
2: ManageLinx Overview 8
Configuration Sequence ...............................................................................................9
Product Information Label.............................................................................................9
Addresses and Port Numbers.....................................................................................10
Hardware Address_______________________________________________ 10 IPv4 Address___________________________________________________ 10 VIP Address____________________________________________________ 10
Technical Specifications .............................................................................................10
3: DSM Installation 12
Buttons and Status LEDs............................................................................................12
Installing the DSM.......................................................................................................13
DSM Power Requirements ________________________________________ 13
Configuring Network Settings .....................................................................................14
4: DSC Installation 15
Installing the DSC .......................................................................................................15
LEDs ...........................................................................................................................18
Back _________________________________________________________ 18 Front _________________________________________________________ 18
5: Web Manager Guide 20
Accessing the Web Manager......................................................................................20
Web Manager User Interface Components................................................................21
Web Manager Icons....................................................................................................21
Web Manager Maps....................................................................................................22
Web Manager Filters...................................................................................................22
Web Manager Elements .............................................................................................23
Viewing All Elements_____________________________________________ 23
Exiting the Web Manager............................................................................................23
ManageLinx User Guide 3
Contents
6: Network Settings 24
Add a DSC..................................................................................................................24
Configuring a Device Services Controller _____________________________ 25
Configuring Network Settings .....................................................................................25
Auto Configuration_______________________________________________ 25
Manual Configuration ____________________________________________ 26
Creating and uploading a DSC Bootstrap File............................................................26
Adding Other Elements...............................................................................................27
Adding a Device or Device Server___________________________________ 27
7: Licensing 29
Purchase a License.....................................................................................................29
Add License File..........................................................................................................29
Display License Usage ...............................................................................................30
Save Licenses to PC...................................................................................................30
8: Monitoring Devices 31
Viewing Device Settings .............................................................................................31
Viewing Conduit Status...............................................................................................32
9: Route Configuration 33
DSM Ports...................................................................................................................33
Configure Ports _________________________________________________ 33
Display Ports ___________________________________________________ 34
Configuring Elements..................................................................................................35
Device Profile: General Tab _______________________________________ 35
Device Profile: Network Tab _______________________________________ 36
Adding a DSC .............................................................................................................37
Deleting an Element....................................................................................................37
10: Maps and Category Filters 38
Maps ...........................................................................................................................38
Adding a Map __________________________________________________ 38
Editing or Deleting a Map _________________________________________ 39
Filters ..........................................................................................................................39
Adding a Category Filter __________________________________________ 40
Editing or Deleting a Category Filter _________________________________ 40
Using Maps and Category Filters................................................................................40
System Settings: Category Filters Tab _______________________________ 41
System Settings: Map Filters Tab ___________________________________ 42
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Contents
Hiding and Showing Elements on the Dock____________________________ 43
11: VIP Routes 45
Virtual IP Routes.........................................................................................................45
TCP Tunneling__________________________________________________ 45
UDP Tunneling:_________________________________________________ 47
UDP VIP Route Types................................................................................................47
UDP Uni-Directional Routing_______________________________________ 48
Bi-directional Manual Reverse Mapping ______________________________ 49
Bi-directional Automatic Reverse Mapping ____________________________ 51
Add a VIP to the Pool..................................................................................................52
Deleting a Route .........................................................................................................52
Deleting a VIP.............................................................................................................53
12: DSM Administration 54
Manage Global Settings..............................................................................................54
Changing the ManageLinx Password.........................................................................54
System Logging ..........................................................................................................55
Backing up & Restoring System Settings...................................................................56
Rebooting and Shutting Down the DSM.....................................................................57
Viewing System Information .......................................................................................58
Lantronix Contact Information.....................................................................................59
13: Technical Support and Warranty 60
Technical Support.......................................................................................................60
A: DSC Compliances 61 B: Warranty 64 Index 65
ManageLinx User Guide 5
1: Using This Guide
Purpose and Audience
This guide provides the information needed to install, configure, and update the Device Services Manager, the Device Services Controller (DSC), and how to create virtual routes between devices on different networks.
Summary of Chapters
Chapter Description
1: Using This Guide
2: ManageLinx Overview
3: DSM Installation 4: DSC Installation 5: Web Manager Guide
6: Network Settings 7: Licensing
8: Monitoring Devices 9: Route Configuration 10:Maps and Category Filters
11:VIP Routes
12: DSM Administration
Main features of the product and the protocols it supports. Includes technical specifications.
Installing the DSM and configuring network settings. Installing the DSC and configuring network settings. Accessing the DSM Web Manager and using it to configure
settings. Configuring the DSM and DSC using Web Manager. Licensing information.
Viewing an element configuration and status. Configuring and editing elements. Working with maps and category filters.
Adding and configuring Virtual IP (VIP) addresses and routes.
Changing passwords, system logging, and modifying general system settings.
13:Technical Support and
Warranty
ManageLinx User Guide 6
Common problems and error messages and how to contact Lantronix Technical Support.
Additional Documentation
The following guides are available on the CD-ROM the Lantronix Web site:
www.lantronix.com.
1: Using This Guide
Device Services Controller Quick Start Guide
Device Services Manager Quick Start Guide
Brief overview on installing the DSC.
Brief overview on installing and configuring the DSM.
ManageLinx User Guide 7
2: ManageLinx Overview
ManageLinx solves the access-through-firewall problem and utilizes existing network infrastructure to create a virtual device network (VDN). The VDN provides direct access to only authorized equipment, behind firewalls, from anywhere via the net.
Our VDN technology enables you to create dedicated TCP/IP connections between any two devices, using easily deployed hardware appliances. There is no client software to install. No changes are required to network software or applications at either end of the connection. ManageLinx is a secure and totally transparent remote access solution.
The VDN hardware consists of a publicly accessible Device Services Manager (DSM) and individual Device Services Controller (DSC) appliances in multiple locations. Together, these two components enable you to set up and manage individual Virtual IP (VIP) addresses and routes.
2: ManageLinx Overview
DSM
Public
Network
DSC
Host Controller
DSC
Device Controller
The Device Services Controller (DSC) appliances reside on remote and local networks and mediate communications onto the LANs. In device controller mode, a DSC provides simple access as well as end-point encryption for all traffic. To provide secure end-to­end communications, a DSC sits on the LAN at each service center location. Operating in host controller mode, a DSC provides a secure, scalable entry point to the ManageLinx VDN system. Once enabled, the host or device controllers provide encrypted communications through the firewall.
The Device Services Manager serves as a central management station and proxy connection point for participating DSCs. The publicly addressable Device Services Manager offers a complete Web 2.0-based management system for all VDN system
ManageLinx User Guide 8
2: ManageLinx Overview
configuration and control. You can configure individual devices, set up automated device discovery on remote networks, perform automated monitoring, and enable secure access to any device visible to a participating Device Services Controller.
For an outside device to contact devices on private networks, there has to be a DSC on the local segment of both devices and a DSM available to the DSCs. Alternatively, the DSC can contact the DSM when an authorized local device requests communication with another device using one of the DSC’s configured VIP (proxy) addresses.
The DSM acts as a publicly accessible call center server. It grants access for isolated device communication through a secure encrypted tunnel by means of the DSC on the local segment of the devices behind a firewall. It is also responsible for remote management, maintenance, configuration and registration of detected DSCs and device servers on the network.
The DSC’s primary responsibility is to provide a secure and encrypted com m unication path for isolated public internet devices to communicate with devices local to the DSC through firewalls on a local private network. The DSC periodically polls the configured parent DSM to retrieve registry information such as discovered device data, maintenance reports, and configuration information.
The DSM completely manages the DSCs. You create and maintain configuration profiles on the DSM. You transfer configuration data from the DSM to the DSC with a USB flash drive (provided). Then you use the web-based WebManager interface for access, configuration, and management of the DSCs and VPN.
Configuration Sequence
The overall configuration sequence is as follows:
1. Install and configure the DSM. See Chapter
2. Via the Web Manager interface, connect to the DSM and define and configure all
elements of your ManageLinx network. See page
3. Install and configure the DSCs. Use your PC and the Lantronix flash drive to copy a
bootstrap file from the DSM to each DSC. See Chapter
4. Configure specific communication routes. See Chapter
Product Information Label
The product information label on the underside of the unit contains the following information about your specific unit:
Hardware address (also referred to as Ethernet o r MAC add ress) Bar code Serial number
3: DSM Installation.
14.
4: DSC Installation.
11: VIP Routes.
Product ID (name) Product description
ManageLinx User Guide 9
Addresses and Port Numbers
Hardware Address
The hardware address is also referred to as the Ethernet address or MAC address. The first three bytes of the Ethernet address are fixed and read 00-80-A3, identifying the unit as a Lantronix product. The fourth, fifth, and sixth bytes are unique numbers assigned to each unit.
00-80-A3-14-01-18 or 00:80:A3:14:01:18
IPv4 Address
Every device connected to an IP network must have a unique IP Address. This address references the specific unit. IP addresses are always in “dot-quad” format as shown below.
2: ManageLinx Overview
Sample Hardware Address
Sample IP Address
VIP Address
In addition to IP addresses, the In addition to the IP addresses assigned to the DSM and DSCs, the DSM also allows the user to configure virtual IP addresses (VIPs) on the DSCs. These VIP addresses allow specified devices to communicate securely and invisibly across networks and through firewalls without visibility, access, or intrusion to or from any other devices. VIP addresses are also in “dot-quad” format.
Technical Specifications
Hardware
Operating System
Power Requirements
Dimensions
172.18.212.11
Table 2-1. DSM Specifications
Processor: Intel® Pentium® 4, 3.0 GHz RAM: 512 MB Hard Disk: 160 GB Ethernet: Two (2) 10/100/1000Base-T (RJ45) Console: RS-232 (DB9M DTE) USB: Four (4); front (2), rear(2) Linux
100-240 VAC, 50 to 60 Hz, 250W
(1.7” (H) x 16.7” (W) x 14” (D)
ManageLinx User Guide 10
2: ManageLinx Overview
Environmental Temperatures
Certifications
Hardware
Peripherals and Connectors
Software and O/S
Power Requirements
Dimensions Environmental
Temperatures
Operating: 10°C to 35°C (50°F to 95°F) Storage: -40°C to 70°C (-40°F to 158°F)
FCC, C/UL,TUV, CE
Table 2-2. DSC Specifications
Intel XScale IXP420 Processor @ 266 MHz 256MB SDRAM 32MB Flash 8kb EEPROM 1 x 10/100 Ethernet with PoE (RJ45) 1 x 10/100 Ethernet (RJ45) 2 x serial ports (DB9M DTE) 1 x USB 2.0 (type “A” connector) Flash Button (Reserved for future use.) 3 x bicolor LEDs Linux, 2.6 kernel with glibc-2.2.5 and uClib-0.9.27 libraries, Lantronix VDN Software 9-30V DC (barrel connector) 330mA @ 12V
802.3af compliant PoE 7”(W) x 5”(D) x 1”(H) Operating: 0°C - 55°C (32°F - 132°F)
Storage: -40°C - 70°C (-40° to 158°F)
ManageLinx User Guide 11
3: DSM Installation
DSM Installation consists of mounting the DSM in a 19” rack and making network and power connections.
You connect a VGA and keyboard, or laptop, configure network settings, then log in to the DSM WebManager interface to complete the final setup and configuration steps.
To configure the initial network settings for the DSM, you connect to the unit with either a VGA and keyboard connection or a serial connection to a laptop or other terminal.
If you choose to connect using the serial console (VGA and keyboa rd), your serial connection should be configured as follows:
Baud Rate 115200 Data Bits 8 Parity None Stop Bits 1 Flow Control None
3: DSM Installation
Buttons and Status LEDs
The DSM has two buttons and five LEDs on the front panel of the unit. The two buttons are Power On/Off and Reset. The five LEDs signal information during boot-up and while the DSM is running.
LED State Meaning
Power Hard drive
Network Port 1 Network Port 2
Steady green Power is on. Blinking yellow
Green Activity. Green Activity.
Hard drive access (typical PC LED).
ManageLinx User Guide 12
LED State Meaning
System Overheat/Fan Failure
Installing the DSM
DSM Power Requirements
The DSM has a universal auto-switching AC power supply. The power supply accepts the normal North American household power supply: AC input voltage between 100 and 240 VAC with a frequency of 50 or 60 Hz.
Steady yellow
WARNING: If the alarm LED comes on, quickly shut down the DSM and contact Lantronix Technical Support at www.lantronix.com/support.
Continued use of the DSM while the alarm indicator is on may cause permanent system damage to hardware and data stored in the system.
3: DSM Installation
Unit is overheated.
CAUTION:
Be careful not to block the air vents on the front and back of the unit. If you mount the DSM in an enclosed rack, we recommend that the rack have ventilation to provide adequate airflow through the unit.
Make sure you have the correct power supply available for the DSM, as described above. Mount the unit in a 19-inch rack. Connect to the network port labeled Ethernet 1 (Ethernet 2 is not currently used) using a
standard RJ45-terminated Category 5 cable. Connect the power cord and apply power. Wait approximately a minute and a half for the boot process to complete.
ManageLinx User Guide 13
Configuring Network Settings
To configure the initial network settings for the DSM, you connect to the unit with either a VGA and keyboard connection or a serial connection to a laptop or other terminal.
1. Connect your interface device to the unit. The command line interface appears.
3: DSM Installation
2. Log in using
menu appears.
sysadmin as the user name and PASS as the password. The following
Enter a Static IP Address:
1. Type 3 and press Enter. The STATIC MENU appears.
2. Type 2 and press Enter.
3. Enter the IP Address and press Enter.
4. Type 3 and press Enter.
5. Enter the Netmask in dot-quad format and press Enter.
6. To save, type 5 and press Enter.
7. To return to the main menu, type 1 and press Enter.
8. To configure the gateway, type 4 and press Enter.
9. Enter the Default Gateway address in dot-quad format and press Enter.
10. To save, type 5 and press Enter.
ManageLinx User Guide 14
4: DSC Installation
Bootstrapping is the process of loading configuration settings and firmware upg rades to the DSC. You insert a preloaded flash drive into the USB port and the DSC does the rest. Bootstrapping is used for initial configuration, resetting factory settings, and firmware upgrades.
Installing the DSC
You may use normal North American household current as the primary power supply. You may use power over Ethernet (PoE), as primary or backup power supply.
Install the DSC.
4: DSC Installation
1. Determine the location for the DSC. It may be wall-mounted or placed on a desktop.
2. Connect an Ethernet cable to the RJ45 port labeled WAN. The DEVICES port is
reserved for future use.
3. If you are not using PoE, connect AC power to your unit using the power cord
provided.
4. Supply power to the DSC.
5. Wait for the DSC LED to glow a steady green indicating it has powered up and is
waiting for configuration.
6. Continue with Configuring the DSC—General Settings.
Configuring the DSC—General Settings
1. Open your internet browser (I.E. 6.0 or later) or (Firefox 2.0 or later).
2. Enter the IP address of the DSM.
3. Log in using sysadmin as the user name and PASS as the password.
ManageLinx User Guide 15
4: DSC Installation
4. On the DSM Web Manager, click CONFIGURATION.
By default two DSCs are already shown on the map. You may skip the next two steps unless you want to add more DSCs at this time.
5. On the command menu, click ADD DSC.
6. Click anywhere on the map. The DSC icon
appears in that location. And you
can drag it to any other location.
7. On the command menu, select CONFIGURE ELEMENT, then click a DSC icon. The
Configure Element page appears with the General tab selected by default.
8. Enter a Profile Name (required), Profile Description (optional), and click Save Profile.
9. Continue with Configuring IP Settings.
ManageLinx User Guide 16
4: DSC Installation
Configuring IP Settings
Two options are available for configuring the DSC IP address settings. Auto-configure and manual. Auto-configure is preferred and is the default. Auto-configure is accomplished by the dynamic host control protocol (DHCP). Setting an IP address manually sets a static IP address.
1. Click the Network tab.
2. Go to Option One.
(To configure using manual means, go to Option 2.)
Option 1: Auto-configure IP address
a. Click the Network tab.
b. Select Auto-configure IP Address.
c. Select DHCP: Enable.
d. Enter a DHCP hostname (optional).
e. Click Save Profile.
f. Continue with
Create a DSC Bootstrap file on page 18.
Option 2: Set a Static IP Address
a. Select Manual Configure IP address.
b. Enter an IP Address.
c. Enter a subnet mask.
d. Enter the default gateway.
e. Click Save Profile.
f. Continue with
Create a DSC Bootstrap file on page 18.
ManageLinx User Guide 17
LEDs
4: DSC Installation
Create a DSC Bootstrap file.
This operation will create a bootstrap file on the USB flash drive that came with your DSC. This flash drive is blank but is formatted and may be used later to reset or upgrade the device firmware.
1. Click Create DSC Bootstrap.
2. Place the USB flash drive that came with your DSC in the DSC USB port. The DSC
automatically loads the bootstrap file to the USB. When the DSC LED stops flashing
the process is complete.
3. Remove the flash drive and store it in a safe place.
Back
Front
Normal Operation
On power-up, all the lights slowly turn red and then turn off. Once booted, the LEDs behave as follows:
LED State Description
DSM
DSC Activity
Off DSC not bootstrapped Green Flashing
Green Solid DSC connected to DSM Green Solid DSC is booted up
Not used at this time
DSC connecting or reconnecting to DSM
ManageLinx User Guide 18
4: DSC Installation
Bootstrapping
When you insert a USB flash drive containing the DSC bootstrap file (bootstrap.dna) into the DSC USB port, the DSC LED does the following:
LED State Meaning
DSC
The bootstrap.dna file is only used once and is renamed to bootstrap.dna.old after a successful load.
Green Flashing DSC accessing the USB flash drive. Off DSC completed accessing the USB flash drive. Amber Blinking 3
times Red Missing bootstrap.dna or other configuration error.
USB flash drive removed.
ManageLinx User Guide 19
5: Web Manager Guide
Accessing the Web Manager
1. Open a web browser (Mozilla Firefox 2.0 or later or Internet Explorer 6.0 or later).
2. Enter the DSM IP address. The ManageLinx login appears.
5: Web Manager Guide
3. Log in as system administrator (username
4. Click Submit.
5. The DSM Web Manager appears.
ManageLinx User Guide 20
sysadmin and password PASS).
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