Lantronix 900-603 User Manual

xPrintServer™

Network Edition

User Guide

Part Number 900-603
Revision B January 2013

Date

Rev.

Comments

January 2012

A

Initial Document.

January 2013

B

Updated for firmware release 3.1.0-12 adding instructions for configuring
static IP address, printer user managem ent and offl ine loading of drivers.

Copyright & Trademark

© 2013 Lantronix. All rights reserved. No part of the contents of this book may be transmitted or
reproduced in any form or by any means without the written permission of Lantronix. Printed in
the United States of America.

Lantronix® is a registered trademark and xPrintServer™ is a trademark of Lantronix, Inc.
Ethernet™ is a trademark of XEROX Corporation. Windows® and Internet Explorer® are

registered trademarks of Microsoft Corporation. Mozilla® and Firefox® are registered trademarks
of the Mozilla Foundation. Chrome™ is a trademark of Google. AirPrint™ and Bonjour™ are
trademarks of Apple Inc. and Apple®, iPod®, iPad® and iPhone® are registered trademarks of
Apple Inc. iOS® is a registered trademark of Cisco. All other trademarks and trade names are
the property of their respective holders.

Contacts

Lantronix Corporate Headquarters

167 Technology Drive
Irvine, CA 92618, USA

Toll Free: 800-526-8766
Phone: [phone]
Fax: [phone]

Technical Support
Online:

www.lantronix.com/support

Sales Offices
For a current list of our domestic and international sales offices, go to the Lantronix web site at

www.lantronix.com/about/contact.

Disclaimer & Revisions

The information in this guide may change without notice. The manufacturer assumes no
responsibility for any errors that may appear in this guide.

Revision History

xPrintServer User Guide 2

Table of Contents

Copyright & Trademark ___________________________________________________ 2
Contacts _______________________________________________________________ 2
Disclaimer & Revisions ___________________________________________________ 2
Revision History _________________________________________________________ 2
List of Figures __________________________________________________________ 5
List of Tables ___________________________________________________________ 5

1: Introduction 6

Key Features ___________________________________________________________ 6
Supported iOS Devices ___________________________________________________ 7
Supported Printers and Printer Protocols _____________________________________ 7
Supported DHCP Configuration ____________________________________________ 7
Supported Browsers _____________________________________________________ 7
Product Information and IP Address _________________________________________ 8

Serial Number _______________________________________________________ 8

IP Address __________________________________________________________ 8

2: Installation 9

Package Contents _______________________________________________________ 9
User-Supplied Items _____________________________________________________ 9
Hardware Components ___________________________________________________ 9

Ethernet LEDs ______________________________________________________ 10

Status LED ________________________________________________________ 10

Installation Steps _______________________________________________________ 11
Topology Support ______________________________________________________ 11

3: Navigation and Printi ng 12

Finding the xPrintServer IP Address ________________________________________ 12
System Status on the Home Page _________________________________________ 13
Logging In ____________________________________________________________ 14
Logging Off ___________________________________________________________ 14
Navigation ____________________________________________________________ 15
Printing _______________________________________________________________ 17

Printing from an iOS Device ___________________________________________ 17

4: Configuration 18

User Administration _____________________________________________________ 18

Changing Passwords ________________________________________________ 18

xPrintServer User Guide 3

Creating a New User _________________________________________________ 19

Deleting a User _____________________________________________________ 20

Changing User Access to a Printer ______________________________________ 20

Discovering New Printers ________________________________________________ 20

Configuring Printers through Discovery __________________________________ 21

Setting Real Time Clock _________________________________________________ 23
Assigning a Static IP Address to the xPrintServer _____________________________ 23
Admin Printer Configuration Options ________________________________________ 24

Printing a Test Page _________________________________________________ 24

Purging Job History __________________________________________________ 24

Deleting a Printer ___________________________________________________ 25

Changing Printer Description __________________________________________ 25

Changing Printer Location ____________________________________________ 26

Showing Shared Printer Information _____________________________________ 26

Sharing a Printer ____________________________________________________ 27

Hiding a Printer _____________________________________________________ 27

Updating Printer IP Addresses ____________________________________________ 27
Viewing and Cancelling Print Jobs on the xPrintServer User Interface _____________ 28
Renaming xPrintServer Device ____________________________________________ 29
Resetting the xPrintServer to Factory Defaults ________________________________ 30

Via the User Interface ________________________________________________ 30

Via the Hardware Reset Button ________________________________________ 30

Restarting the xPrintServer _______________________________________________ 31
Viewing Logs __________________________________________________________ 31
Printer Drivers _________________________________________________________ 32

Downloading Printer Drivers from the Internet _____________________________ 32

Exporting Printer Drivers ______________________________________________ 33

5: Updating Firmware 34
6: Technical Specifications 35
A: Technical Support 36

Diagnostic Support _____________________________________________________ 36

Send Diagnostic Information ___________________________________________ 36

Download Diagnostic Info _____________________________________________ 36

Contact Information _____________________________________________________ 37

B: Troubleshooting 38

Problems and Error Messages ____________________________________________ 38

xPrintServer User Guide 4

C: Compliance 39

Declaration of Conformity ________________________________________________ 39
RoHS Notice __________________________________________________________ 40

D: Warranty 41
Index 42

List of Figures

Figure 1-1 xPrintServer _____________________________________________________________ 6
Figure 1-2 Sample Product Information Label ___________________________________________ 8
Figure 1-3 Sample Product Information Label (Type 2) ____________________________________ 8
Figure 1-4 Sample Serial Numbers on Hardware Devices __________________________________ 8
Figure 2-1 xPrintServer LEDs ________________________________________________________ 9
Figure 3-1 Serial Number __________________________________________________________ 12
Figure 3-2 System Status Information on the Home Page _________________________________ 13
Figure 3-3 Login Prompt ___________________________________________________________ 14
Figure 3-4 Navigating the xPrintServer User Interface ____________________________________ 15
Figure 3-5 Tabs Available for the Admin User and Non-Admin Users ________________________ 16
Figure 3-6 Sample View of Native Print Menu __________________________________________ 17
Figure 3-7 Sample View of Printer Options _____________________________________________ 17
Figure 4-1 Printers Auto-Discovered upon xPrintServer Startup ____________________________ 21
Figure 4-2 Printer Information _______________________________________________________ 21
Figure 4-3 Sample Printer Auto Disco ver y Report _______________________________________ 22
Figure 4-4 Expanding Detected Printers Information _____________________________________ 22
Figure 4-5 Admin Menu (Defaults to Time-zone Link) ____________________________________ 23
Figure 4-6 Show Share Info Popup ___________________________________________________ 26
Figure 4-7 Printer IP Address Page __________________________________________________ 27
Figure 4-8 Drivers List Tab _________________________________________________________ 32
Figure 4-9 Export Drivers Button ____________________________________________________ 33

List of Tables

Table 2-1 Status LED, Top of Device _________________________________________________ 10
Table 4-1 Comparing Admin and Non-Admin User Privileges ______________________________ 18
Table 6-1 Technical Specifications ___________________________________________________ 35

xPrintServer User Guide 5

1: Introduction

The xPrintServer is a patent-pending AirPrint print server which provides wireless print ing
capabilities for iPad, iPhone and other devices with iOS-enabl ed Air Pr int applications for
unlimited network printers. Simply plug an xPrintServer to a wired network with Wi-Fi local
subnet access and all network-connected pr int ers are auto-discovered and made available to any
iOS AirPrint-enabled application on your iOS device.

Figure 1-1 xPrintServer

xPrintServer Network Edition

The xPrintServer comes in three editions: Network, Home and Office. This user guide documents
the features and functionality of the xPrintServer Network Edition.

Key Features

 No additional software is needed on the iOS device
 Simple configuration
 Support for an unlimited number of network attached printers

Note: Up to 10 network-attached printers are recommended for optimal performance. Print jobs

process one at a time regardless of the number of configured printers.

 Automatic printer discovery and configuration (for supported printers)
 Security features
 External LED status indicator
 Configuration via browser (HTTP)

xPrintServer User Guide 6

Supported iOS Devices

xPrintServer supports all iOS-enabled Air Print applications. AirPrint is included in all newer
generation Apple® devices with iOS 4.2 and later. These include:

 iPad (all versions)
 iPhone (3GS or later)
 iPod Touch (3rd generation or later)

Supported Printers and Printer Protocols

See http://www.lantronix.com/it-management/mobile-print-servers/supported-printer-list.html for
the latest list of all supported printers. This list is period ical l y update d with ne w prin ters .

Supported DHCP Configuration

xPrintServer supports both DHCP and Static IP Address Assignments.

1: Introduction

Supported Browsers

Lantronix supports the latest version of Internet Explorer, Mozilla Suite, Mozilla Firefox, Safari and
Chrome.

xPrintServer User Guide 7

Product Informa ti on and IP Address

Bar Code

Product Revision

Serial Number

Part Number

Manufacturing
Code Date

Manufacturing

Code Date

Product Revision

Country

of Origin

Datamatrix
Bar Code

Part Number

Serial
Number

You will need the serial number of your xPri ntS erv er devic e when setting up your xPrintServer
user interface. The serial number can be found on the product information label adhered to your
device. One of two types of product information labels will be adhered to your xPrintServer
device (see Figure 1-2 or Figure 1-3 below).

Figure 1-2 Sample Product Information Label

Figure 1-3 Sample Product Information Label (Type 2)

1: Introduction

Serial Number

A serial number is a unique, identifying number specific to each hardware device including an
xPrintServer, printer or any Apple iOS de vic e .

Figure 1-4 Sample Serial Numbers on Hardware Devices

00-80-A3-8E-00-63 or 00:80:A3:8E:00:63 or 0080A38E0063

IP Address

Every device connecte d to an I P net work mus t have a unique IP addres s. The xPrintServer gets
a unique IP address from the DHCP server on your network (default method) or can be manually
configured with a static IP address.

xPrintServer User Guide 8

Indicator

Right LED

Left LED

2: Installation

This chapter describes how to install your xPrintServer.

Package Contents

Your xPrintServer product package includes the following:

 One (1) xPrintServer
 One (1) Quick Start Guide
 One (1) RJ45 Ethernet Cable (3 ft)
 One (1) Universal Power Supply

User-Supplied Items

You also need the following items to install and operate your xPrintServer:

 A working power outlet
 Wi-Fi Access Point
 Network Attached Printer (wired or wireless)
 Your iOS device (e.g., iPad, iPhone) with connection to the network via Wi-Fi

Hardware Compone nts

There is one power input, one Ethernet port and two types of LED indicators on the xPrintServer.
The LEDs provide information about device activity and status.

Status LED

Figure 2-1 xPrintServer LEDs

Ethernet Port

xPrintServer User Guide 9

2: Installation

Orange “X” LED

Description,

Solid

A continuous solid light indicates the power is on or the device is booting.

OFF

No light indicates the power is off.

Blinking

Even blinking pattern in dic ates the device is printing.

Glow / Dim

(Repeating Pattern)

Pulsating pattern of glowing and dimming light cycle occur ri ng once ev ery three
seconds. Indicates the device is booted, idle and waiting for a job.

Code 1

A repeating pattern of a single flash followed by two seconds
of no light indicates the device is obtaining the DHCP address.

Code 2

A repeating pattern of two flashes followed by two seconds of
no light indicates there are no configur e d printers.

Code 3

A repeating pattern of three flashes followed by two seconds of
no light indicates a factory default reset.

Code 4

A repeating pattern of four flashes followed by two seconds of
no light indicates a successful firmware update.

Code 5

A repeating pattern of five flashes followed by two seconds of
no light indicates a failed firmware update.

Code 6

A repeating pattern of six flashes followed by two seconds of
no light indicates a printing error.

Code 7

A repeating pattern of seven flashes followed by two seconds

Ethernet LEDs

There are two LEDs located on the upper left and right corners of the Ethernet socket (see Figure

2-1). These indicate the status of the connection.

Left LED

 Green ON, 100Mbps Ethernet Link
 Green Blinking, 100Mbps Activity
 Orange ON, 10Mbps Ethernet Link
 Orange Blinking, 10Mbps A c tivit y
 OFF, No Ethernet Link

Right LED

 Always OFF

The Ethernet port can connect to an Ethernet (10Mbps) or Fast Ethernet (100Mbps) network.

Status LED

The Status LED on the xPrintServer device is incorporated into the “X” letter of the Lantronix logo
on the top of the device. The behavior of this LED indicates the type of activity occurring in the
xPrintServer device. The Status LED color is orange when lit, and specific display patterns
indicate the specific type of activity. The LED may display a solid light, display no light, slowly
glow on, slowly glow off, or flash on/off.

Table 2-1 Status LED, Top of Device

of no light indicates printer discovery is in process.

Note: Codes 1

through 7 indicate
a grouped
number of flashes
in the Orange “X”
LED separated by
a two second
interval where the
light is off. The
specific
code/number of
flashes separated
by a two second
no-light interval
indicates a
specific status as
described in the
grey cells to the
left.

xPrintServer User Guide 10

Installation Steps

With all xPrintServer package contents and the requisite user-supplied items listed above, you
may begin installation.

1. Connect the xPrintServer to the network with the Ethernet cable. The xPrintServer can be

connected to a router, switch or hub anywhere on your network.

2. Power on the xPrintServer with the supplied power cord. The xPrintServer will automatically

set-up all printers on your network and/or USB-connected printers. The glowing “X” will blink
quickly for about 30 seconds, and then it will pulse slowly to show it’s ready for printing.

3. Monitor the LEDs on the xPrintServer for activity and status information (See Table 2-1

Status LED, Top of Device).

Topology Support

The xPrintServer is hardwired (via standard CAT-5) cabling to a router, switch or hub. The system
requires an Access Point (A/P) be also hardwired and connected to the network. The iOS devices
associates with the A/P and communicates to the xPrintServer when a print job is ready to be
processed. The xPrintServer communicates with network attached printer(s); the printers may
either be wired or wirel es sly connected to the network.

2: Installation

For the xPrintServer to auto-detect printers on bootup, the xPrintServer and printers must be on
the same subnet. After auto-detection has been completed, the xPrintServer can then be
relocated to a different subnet (Wi-Fi connected subnet that iOS devices are connected to)
assuming that subnet can route to the previous subnet.

The xPrintServer uses Zeroconf to advertise print services to the iOS device(s) and requires
either one or both of the following:

 Both the iOS device and the xPrintServer are on the same subnet.
 The iOS device and xPrintServer are on different subnets but multicast traffic is

communicated between the subnets.

 Multicast configuration and support can be found in the Lantronix knowledgebase. You may

perform word searches, such as for “multicast”, at

http://www.lantronix.com/resources/

.

xPrintServer User Guide 11

3: Navigation and Printing

This chapter explains how to navigate and use your xPrintServer user interface including
directions on how to login and log out, how to change your password, and most importantly, how
to print from your iOS device.

Finding the xPrintServer IP Address

Use these directions to find your device IP address through which you m a y log into your
xPrintServer device. Internet access is required.

Every xPrintServer device has a unique, identifying serial number that can be found on the

product information label

automatically register its IP address and associated serial number with the Lantronix Web
Services website (http://www.lantronix.com/findmyxprintserver
IP address of the xPrintServer device. Users may then use the xPrintServer IP address to log into
the user interface for printing management.

Use these directions to find the IP address of a new xPrintServer device.

. As part of the initialization/boot up process, the xPrintServer will

) which in turn provides the unique

1. Open an internet web browser. See Supp orted Br owsers.

2. Enter

3. Press Enter on the keyboard. You will be prompted for the xPrintServer serial number.

4. Enter the serial number of your xPrintServer.

5. Click the Go! button. A login prompt will appear.

http://www.lantronix.com/findmyxprintserver into the web browser address bar.

The serial number can be found on the product

information label attached to your xPrintServer packaging. It is an alphanumeric set of 12

characters.

Figure 3-1 Serial Number

Admin User

Default Login

 User Name: admin
 Password: PASS

xPrintServer User Guide 12

6. Enter the Admin User Default Login information.

3: Navigation and Printing

 User Name: admin
 Password: PASS

You will be redirected to your xPrintServer device URL where you will see the Sy s tem Stat us

on the Home Page.

7. Take note of the IP address of your xPrintServer device for all future logins.

Note: Your xPrintServer IP address is assigned by DHCP by default, however, you can manually

configure a static IP address. See Assigning a Static IP Address to the xPrintServer.

Note: Upon initial login, the Admin user should modify

the default “PASS” password as soon as possible for
security reasons. See Changing Passwords.

System Status on t he Home Page

You will see your xPrintServer System Status information on the Home page whenever you
log into your xPrintServer URL.

Figure 3-2 System Status Information on the Home Page

The System Status information includes your IP address alon g wit h other im por tant s ystem
status information:

 Edition

The edition of xPrintServer (Network)

 Version

The current version of your firmware.

 Name

The configurable name for the xPrintServer device. The default name is xPrintServer.

 IP Address

The unique IP address associated with your xPrintServer device. This IP address may

be used to directly pull up the user interface of a connected and live xPrintServer.

 Serial Number

The unique serial number associated with the xPrintServe r device which should match

what is on the product information label.

xPrintServer User Guide 13