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TouchPoint
Lancer Corporation
6655 Lancer Blvd.
San Antonio, Texas 78219
800-729-1500
“Lancer” is the registered trademark of Lancer © 2015 by Lancer, all rights reserved.
User Guide
4800T
Technical Support/Warranty
800-729-1550
custserv@lancercorp.com
lancercorp.com
PN: 28-2810/01
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Introduction:
This User Guide is meant to guide the manager through Lancer’s TouchPoint touch screen software.
This guide will inform and educate the manager on all of the features and functions associated with the
TouchPoint unit software. If a complete Operations Manual is required, please refer to the Lancer web
site (lancercorp.com) or for your convenience, scan this QR code with a mobile device (app required)
for immediate access. Contact Lancer Customer Service if any assistance is required.
ADA Keypad
For users that cannot reach the touch screen, an ADA
keypad is located on the splash plate. The user can cycle
through the selections using the arrows and make their
selection using the select button.
B B
A
A. Select - Performs the highlighted task
B. Navigation Arrows - Scrolls left and right
Modes of Operation
The key switch gives access to: Disable Dispense Mode,
Run Mode, and Service Mode.
“Valve OFF” Position
Touch Screen
Disabled
1. To operate insert the key provided into the key switch
located on left side of the unit.
2. Turn the key switch to the position labeled above.
“Run” Position
Normal Operation
Mode
“Service” Position
Service Mode
Main Menu Screen
Selection Screen
B
C
A. Cup Carrousel - Displays available beverages
B. Sold-Out Cup - Beverage tagged sold-out
C. Water Selection - Plain/Carb water dispense
D. Selected Cup - Beverage to be dispensed
The selection screen give the consumer the option to:
1. Swipe right-to-left to rotate the cup carrousel clockwise.
2. Swipe left-to-right to rotate the cup carrousel counter
clockwise.
3. Touch any cup in the carrousel to make it selectable.
4. Touch the selected cup to dispense.
5. Touch water icons to dispense Plain or Carbonated
water.
NOTE
Brands that have been tagged sold-out cannot be
selected.
A
D
NOTE
DO NOT leave the key in the key switch while not in
use.
2
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Pour Screen
A A C
B
Service Mode Menu
B D
CDEFG
A. Drink Selection Bar - Displays available beverages
B. Cup - Beverage to be dispensed, Dispense beverage
C. Help - Demonstrates how to navigate screen
D. Bonus Flavor - Allows blending (when enabled)
E. Pour - Dispenses the selected beverage
F. Flavor Shot - Allws dosing (when enabled)
G. Home - Returns to the selection screen
The pour screen gives the consumer the option to:
1. Blend: Select up to two bonus avors to blend into
their selected beverage.
2. Dose: Add a dose of a bonus avor to their selected
beverage.
3. Pour: Pour their selected beverage.
NOTE
Blending and dosing can be disable in the
Management Menu.
4. Select the question mark for a demo of how to
interact with the unit.
5. Select the up arrow to return to the selection screen.
F
A. Management Menu - Basic functions
B. Technicians Menu - Service related functions (limited)
C. Setting Menu - Hardware and Software functions
D. Tutorial Menu - Service related ho-to videos (limited)
E. Power Options - Shutdown and restart
F. Unit Information - Software version, time, date, serial #
E
Management Menu
A
C
A. Sold Out - Manually disable a product from being
dispensed
B. Diagram - Displays usage data
C. Enable/Disable - Dosing, avor shot in water, water
shortcut, and brand shortcut
B
3