LaCie SAFE mobile hard drive User Manual
LaCie SAFE mobile hard drive User’s Manual
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LaCie SAFE mobile hard drive
User’s Manual
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LaCie SAFE mobile hard drive
Table of Contents
User’s Manual
Foreword 4
Health, Safety and General Use Precautions 6
1. Introduction 7
1.1. What Your LaCie SAFE Drive Can Do
2. Unpacking Your LaCie SAFE Drive 8
2.1. What’s Included With Your LaCie SAFE Drive 8
2.2. Minimum System Requirements 8
3. Before Installing Your LaCie SAFE Drive 9
3.1. How to Use the Fingerprint Sensor 9
3.3. About Authorized Users and Rights 10
3.4. Rules for Registering Users 10
4. Connecting Your LaCie SAFE Drive 11
4.1. Connect the USB 2.0* Cable to Your LaCie Drive and to Your Computer 11
4.2. Connecting the USB Power Sharing Cable 12
5. Configuring Your LaCie SAFE Drive 13
5.1. Mac Installation 14
5.2. Setting Up User Names and Privileges 16
5.3. Registering User Fingerprints 18
5.4. Registering Additional Users 20
6. Using Your LaCie SAFE Drive 21
6.1. Using the Drive as a Registered User 22
6.2. Using the Drive as an Administrator 22
6.2.1. Adding a New User 23
6.2.2. Removing a User 24
6.2.3. Changing a User Profile 26
6.3. Using Multiple SAFE Drives on the Same Computer 28
6.4. Locking Your Drive 28
7. Helpful Information 29
7.1. File System Formats 29
7.1.1. Windows Users 29
7.1.2. Mac Users 30
LaCie SAFE mobile hard drive
Table of Contents
User’s Manual
7. Helpful Information (cont.) 30
7.2. Formatting and Partitioning Your Drive 31
7.2.1. Windows Users 31
7.2.2. Mac Users 33
7.3. Optimizing USB 2.0 Connections 35
7.3.1. What is USB 2.0? 35
7.3.3. Data Transfers 36
8. Frequently Asked Questions (FAQ) 37
9. Troubleshooting Your LaCie Drive 39
10. Troubleshooting the Fingerprint Sensor 43
11. Contacting Customer Support 44
12. Warranty 46
Glossary 47
LaCie SAFE mobile hard drive
User’s Manual
Copyrights
Copyright © 2005 LaCie. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior
written consent of LaCie.
Trademarks
Apple, Mac and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows 2000 and Windows XP
are registered trademarks of Microsoft Corporation. Other trademarks mentioned in this manual are the property of their
respective owners.
Changes
The material in this document is for information only and subject to change without notice. While reasonable efforts have
been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or
omissions in this document, or from the use of the information contained herein. LaCie reserves the right to make changes or
revisions in the product design or the product manual without reservation and without obligation to notify any person of such
revisions and changes.
FCC Statement:
Caution!
Modifications not authorized by the manufacturer may void the user’s authority to operate this device.
Foreword
page 4
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try and correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FOR HOME OR OFFICE USE
Tested To Comply
With FCC standards
LaCie SAFE mobile hard drive
User’s Manual
Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Manufacturer’s Declaration for CE Certification
We, LaCie, hereby certify that this device is in compliance with both the EMC Directive (89/336/EEC) and the Low Voltage
Directive (73/23/EEC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms:
Class B EN60950, EN50082-1, EN61000-3-2
With reference to the following conditions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
Foreword
page 5
LaCie SAFE mobile hard drive
User’s Manual
Precautions
page 6
Health and Safety Precautions
Only qualified persons are authorized to carry out maintenance on this device.
• Read this User's Guide carefully, and follow the correct procedure when setting up the device.
• Do not open your LaCie SAFE mobile hard drive or attempt to disassemble or modify it. Never insert any metallic object
into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your LaCie SAFE mobile hard
drive contains no user-serviceable parts. If it appears to be malfunctioning, have it inspected by a qualified LaCie Technical
Support representative.
• Never expose your device to rain, or use it near water, or in damp or wet conditions. Never place objects containing
liquids on the LaCie SAFE mobile hard drive, as they may spill into its openings. Doing so increases the risk of electrical
shock, short-circuiting, fire or personal injury.
General Use Precautions:
• Do not expose the LaCie SAFE mobile hard drive to temperatures outside the range of 5° C to 45° C (41° F to 104° F).
Doing so may damage the hard drive or disfigure its casing. Avoid placing your LaCie hard drive near a source of heat or
exposing it to sunlight (even through a window). Inversely, placing your LaCie hard drive in an environment that is too cold
or humid may damage the unit.
• Always unplug the LaCie SAFE mobile hard drive from the electrical outlet if there is a risk of lightning or if it will be
unused for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuiting or fire.
• If an external power supply is needed, please use only the optional AC power adapter from LaCie.
• Do not use the LaCie SAFE mobile hard drive near other electrical appliances such as televisions, radios or speakers. Doing
so may cause interference which will adversely affect the operation of the other products.
• Do not place the LaCie SAFE mobile hard drive near sources of magnetic interference, such as computer displays,
televisions or speakers. Magnetic interference can affect the operation and stability of your LaCie hard drive.
• Do not place heavy objects on top of the LaCie SAFE mobile hard drive or use excessive force on it.
• Never use excessive force on your LaCie SAFE mobile hard drive. If you detect a problem, consult sections
9. Troubleshooting Your LaCie Drive and 10. Troubleshooting the Fingerprint Sensor in this manual.
• Protect your LaCie SAFE mobile hard drive from excessive exposure to dust during use or storage. Dust can build up inside
the device, increasing the risk of damage or malfunction.
• Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the LaCie SAFE mobile
hard drive. Such products will disfigure and discolor the casing. Instead, use a soft, dry cloth to wipe the device.
Caution!
precautions listed above.
The LaCie SAFE mobile hard drive's warranty may be void as a result of the failure to respect the
LaCie SAFE mobile hard drive
User’s Manual
1. Introduction
page 7
1. Introduction
Congratulations on the purchase of your new LaCie SAFE mobile hard drive! By simply plugging the LaCie SAFE mobile hard
drive into your computer and stepping through a quick and easy software setup process, you can ensure that your data is
secure from unauthorized users.
The LaCie SAFE mobile hard drive performs just like a standard external hard drive, but keeps your data secure with a
technology known as biometry. This emerging field is devoted to the identification of individuals using biological traits such
as fingerprints or voice recognition. Fingerprint scanning, which is the technology used by the SAFE mobile drive, is the most
common biometric system used today.
You can easily manage the fingerprint recognition system through LaCie's SAFE Configuration Tool. You can create
authorized users, assign access rights and add and remove users. A software wizard guides you step-by-step through the
installation process.
With all it can do for you, we’re confident that your LaCie SAFE mobile hard drive will quickly become an important storage
companion in your day-to-day business and personal computing.
1.1. What Your LaCie SAFE Drive Can Do
• Store all of your important data securely
• Provide access to data only to authorized users
• Allow up to 5 authorized users access to the drive
• Register 10 fingerprints
Important Info:
of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To
help prevent the loss of your data, LaCie highly recommends that you keep two copies of your data; one copy
on your external hard drive, for instance, and a second copy either on your internal hard drive, another external
hard drive or some other form of removable storage media, such as CD, DVD or tape. LaCie offers a complete
line of CD, DVD and tape drives, and if you would like more information on backup, please refer to the LaCie
white paper on backup methods and technology.
Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility
LaCie SAFE mobile hard drive
User’s Manual
2. Unpacking Your LaCie SAFE Drive
page 8
2. Unpacking Your LaCie SAFE Drive
Building on years of storage experience, LaCie has teamed up with leaders in the security industry to create a new family of
drives that can seamlessly keep your most important data secure from prying eyes. These latest drives are performance-based
solutions that provide you with the quality you’ve come to expect from LaCie.
Whether you want to leave your data securely stored at your office or pack up your drive and take it with you, these drives
are the perfect answer for keeping your data both secure and handy. Share between PCs and Macs and register up to five
users to securely access the data on your drive.
2.1. What's Included with Your LaCie SAFE Drive
LaCie SAFE mobile hard drive
1
Hi-Speed USB 2.0 certified cable
2
USB Power Sharing Cable
3
LaCie CD-ROM with manual
4
1
2
2.2. Minimum System Requirements
System Requirements for USB 2.0:
• Windows® 2000 and Windows XP
OR
• Mac OS X
Hardware Requirements for USB 2.0:
• PC or Mac with built-in powered USB bus
• 350MHz Intel Pentium II or G3 processor or greater
• Minimum 128MB of RAM
Tech Note:
ed to a USB 1.1 port, your drive will operate at USB 1.1 speeds. For more details see section 7.3. Optimizing
USB 2.0 Connections.
*To achieve USB 2.0 speeds, your drive must be connected to a USB 2.0 host port. If it is connect-
4
3
LaCie SAFE mobile hard drive
User’s Manual
3. Before Installing Your LaCie SAFE Drive
page 9
3. Before Installing Your LaCie SAFE Drive
Yes, we know you are anxious to start using your new LaCie SAFE mobile hard drive, but because it has extra data security
features not found on standard external hard drives, you should take a minute to familiarize yourself with these items first:
• 3.1. How to Use the Fingerprint Sensor
• 3.2. Being an Administrator
• 3.3. About Authorized Users and Rights
• 3.4. Rules for Registering Users
3.1. How to Use the Fingerprint Sensor
To use the fingerprint sensor, first make sure that the front of the drive is facing
you. Next, place your finger so that it is flat and resting entirely on the sensor
surface so that it touches the metal plate around the sensor itself. The top of
your finger should touch the top edge of the metal groove. Now slide your
finger down slowly over the sensor.
If you have trouble getting the sensor to recognize your fingerprint, refer to
section 10. Troubleshooting the Fingerprint Sensor.
3.2. Being an Administrator
The Administrator has complete control over who else can use the drive and what data access rights they have. The
Administrator can:
• Access the Configuration Tool to add or remove users.
• Assign Read Only, Read/Write, or Administration privileges to users.
• Change a user’s profile.
• Change the Administrator.
Important Info:
given Administration privileges.
Important Info:
fingerprints total for all users. So, for example, you could register 2 fingerprints each for 5 users (including the
Administrator) or 10 fingerprints for 1 user or any other combination inbetween.
For more on Administrator privileges, see section 6.2. Using the Drive as an Administrator.
The first person to use the drive becomes the Administrator by default. However, any user can be
You can register more fingerprints per user as long as you don’t exceed a maximum of 10
LaCie SAFE mobile hard drive
User’s Manual
3. Before Installing Your LaCie SAFE Drive
page 10
3.3. About Authorized Users and Rights
The Administrator can register fingerprints for up to four additional users. When registering users, the Administrator can opt
to give them Read Only privileges, Read/Write privileges, or Administration privileges.
Read Only privileges allow a user to read data stored on the drive but not to write new data to the drive. This user cannot
modify data or remove files.
Read/Write privileges allow a user to both read data stored on the drive as well as write new data to it.
Administration privileges allow a user complete control over who else can use the drive and what data access rights they
have. For more on Administration privileges, see section 6.2. Using the Drive as an Administrator.
3.4. Rules for Registering Users
The LaCie SAFE drive can save up to 10 fingerprints. Since each registered user (including the Administrator) must register at
least two fingerprints, the drive can accommodate a maximum of one Administrator and up to four users.
For more on registering users, see section 5. Configuring Your LaCie SAFE Drive.
LaCie SAFE mobile hard drive
4. Connecting Your LaCie Drive
User’s Manual
4. Connecting Your LaCie Drive
Follow these steps to quickly get your LaCie SAFE drive powered on and connected to your computer.
Click on a step to get started!
• 4.1. Connect the USB 2.0* Cable to Your LaCie Drive and to Your Computer
• 4.2. Connecting the USB Power Sharing Cable
Tech Note:
bus-powered USB port. Some USB hubs or boards are not powered; if your computer’s USB hub or bus does not
provide the necessary power to operate your drive, use one of the optional power sharing cables to turn on your
drive. See section 4.2. Connecting the USB Power Sharing Cable for instructions.
4.1. Connect the USB 2.0* Cable to Your LaCie Drive and to Your Computer
*The LaCie SAFE drive does not require a power supply for computers equipped with a standard
page 11
1. Examine the cable carefully and make sure that you have the USB 2.0 cable properly aligned, then insert the cable firmly
into the USB port on the back of the drive for a stable connection.
2. Look for a USB 2.0* logo (which generally is used to identify the port) next to the connector on the front, back, or side of
your computer, then insert the cable firmly into the USB port for a stable connection.
Tech Note:
disconnecting USB 2.0 devices and ensuring optimum performance.
Tech Note:
to a USB 1.1 port, your drive will operate at USB 1.1 speeds.
For more details see section 7.3. Optimizing USB 2.0 Connections.
Please refer to section 7.3. Optimizing USB 2.0 Connections for important information on
*To achieve USB 2.0 speeds, your drive must be connected to a USB 2.0 host port. If it is connected
LaCie SAFE mobile hard drive
User’s Manual
4. Connecting Your LaCie Drve
page 12
4.2. Connecting the USB Power Sharing Cable
In the event that a single USB port on your computer does not provide the necessary power to operate your drive, you can
draw extra power from all USB ports on your computer by also using the USB Power Sharing Cable that is included with your
LaCie drive. The USB Power Sharing Cable connects to any available USB port on your computer.
Tech Note:
LaCie Customer Service for more information. LaCie offers an optional PS2 power sharing cable, sold separately.
The PS2 power supply adapter cable connects to either of the ports used to connect a keyboard or mouse to
your computer.
The USB ports (either USB 2.0 or USB 1.1) on your computer can help provide power to your LaCie SAFE drive in case a
single USB port does not supply the necessary power to operate your drive.
1. Attach the small, round end of the USB Power Sharing Cable to the back of your LaCie drive on the power supply
connector.
2. Attach the USB connector of the USB Power Sharing Cable to any available USB port on your computer.
3. Attach the small end of the Hi-Speed USB 2.0 cable to your SAFE drive and then attach the USB connector to any
available USB port on your computer.
If no USB port is available and if your computer has a PS2 port, please contact your LaCie reseller or
Important Info:
you attach the Hi-Speed USB 2.0 cable first, then the drive will not work correctly.
Tech Note:
make the drive work properly, then you'll need a power supply, which LaCie sells separately. Please contact your
LaCie reseller or LaCie Customer Support for more information.
Be sure to attach the USB Power Sharing Cable before attaching the Hi-Speed USB 2.0 cable. If
If the Hi-Speed USB 2.0 cable and the USB Power Sharing Cable do not provide enough power to
LaCie SAFE mobile hard drive
User’s Manual
5. Configuring Your LaCie SAFE Drive
page 13
5. Configuring Your LaCie SAFE Drive
Fig. 5.1 The Windows desktop Fig. 5.2 The Mac desktop
Once the LaCie SAFE drive is connected to a USB port on your computer, the drive's top LED will blink orange and then turn
red. After a few seconds, the drive will mount.
Important Info:
Important Info:
assign it an icon, especially if the computer is equipped with a USB 1 connector. Mac Users: It may take a few
seconds for the drive to appear on your desktop.
For Windows users: Double-click on the LaCie SAFE drive icon in your My Computer folder, then double-click on the lock
icon labeled "LaCie SAFE drive".
For Mac users: Double-click on the LaCie SAFE drive icon on your desktop, then double-click on the lock icon named "LaCie
SAFE drive".
Tech Note:
includes the Configuration Tool application. You'll use this application to configure your drive and create your
user profile. Once that is done, then the total storage volume mounts and you can begin using your drive.
If the top LED doesn’t blink orange or doesn’t turn red, please contact LaCie Customer Support.
Windows Users: It may take a few seconds for your computer to recognize the drive and
The volume of the drive does not yet appear. Instead, you'll see a virtual partition of 100MB, which
LaCie SAFE mobile hard drive
User’s Manual
For Windows users: If no LaCie SAFE drive icon appears on your computer, then right-click on the My Computer folder
icon and then click Manage. From the Computer Management window, select Disk Management (located below the Storage
group). Windows will list the SAFE drive attached and the virtual partition named “LaCie SAFE drive”should appear. If it does
not appear, please refer to the notes below.
For Mac users: If no LaCie SAFE drive icon appears on your desktop, then use the Apple Disk Utility application. To access it,
choose Go from the Menu Bar and click on Applications. Open the Utilities folder, and then double-click the Disk Utility icon.
The Disk Utility window will open. On the left side of the window, you'll see a list of the available drives. You should see a
volume that is labeled “LaCie SAFE drive”. If you do not see this, please refer to the notes below.
5. Configuring Your LaCie SAFE Drive
page 14
Tech Note:
drive is making a clicking noise, your USB port may not be providing enough power to the drive. Please refer to
section 4.2. Connecting the USB Power Sharing Cable.
If after a few seconds, your drive doesn’t mount on your computer but the top LED is red and the
5.1. Mac Installation
To be able to configure your drive on a Mac you need to perform a couple of simple additional steps.
Fig. 5.1.1 The confirmation dialog
Fig. 5.1.2 The Installation Program
1. When you first open the LaCie SAFE drive icon, a dialog appears informing you that you need to install some system
components. Click OK to continue.
2. The Mac OS X Installation program opens. Click Continue to install the components.
LaCie SAFE mobile hard drive
User’s Manual
Fig. 5.1.3 The Mac desktop
3. Simply wait a few seconds while the Installation Program installs the necessary components. When it is finished, click
Restart to restart your Mac. Now you are ready to use your LaCie SAFE drive.
5. Configuring Your LaCie SAFE Drive
page 15
Now that you have your LaCie SAFE mobile hard drive up and running, you can configure it. Click on a step to get started!
• 5.2. Setting Up User Names and Privileges
• 5.3. Registering User Fingerprints
• 5.4. Registering Additional Users
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