LaCie FIREWIRE 800-400 User Manual

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4-Disk RAID
USB 2.0, FireWire 800/400, eSATA
user manual
manuel utilisateur
manual de instrucciones
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guída utente
handbuch
ユーザー マニュアル
用户手册
용자 설명서
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LaCie Biggest Quadra
User Manual
Table of Contents
Health and Safety Precautions 4 General Use Precautions 4
Table of Contents
page 1
1. Introduction to the LaCie Biggest Quadra
2. About the LaCie Biggest Quadra 7
2.1. Minimum System Requirements 7
2.2. Package Content 8
2.3. Specifications 9
2.4. Views of the Drive 10
2.4.1. Front View 10
2.4.2. Rear View 11
2.5. Cables and Connectors 12
2.5.1. FireWire 400 and 800 Cables and Connectors 12
2.5.2. Hi-Speed USB 2.0 Cables and Connectors 13
2.5.3. eSATA Cables and Connectors 14
2.6. Drive Tray Locks 15
3. Understanding RAID 1
3.1. RAID 0 16
3.2. RAID 0 + 1 17
3.3. RAID 5 18
3.4. RAID 5 + Hot Spare 19
4. Setting Up Your LaCie Biggest Quadra 2
4.1. Setting the RAID Level 21
4.1.1. RAID 5 22
4.1.2. RAID 5 + Hot Spare 22
4.1.3. RAID 0 23
4.1.4. RAID 0 + 1 23
4.2. Creating an Array 24
4.2.1. Initializing the Disks 24
4.2.2. Managing Volumes over 2TB in Windows 26
4.3. Connecting to a Host Computer 27
4.3.1. Connecting to the Host Computer via FireWire 28
4.3.2. Connecting to the Host Computer via Hi-Speed USB 2.0 29
4.3.3. Connecting to the Host Computer via eSATA 3
4.4. Setting the LCD Display Time & Date 31
4.5. Formatting and Partitioning 32
4.5.1. Windows Users 32
4.5.2. Mac Users 34
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LaCie Biggest Quadra
User Manual
5. Using the LaCie Biggest Quadra 35
5.1. Disk Status and Activity Indicators 35
5.2. LCD Display Messages 36
5.2.1. Initialization Messages 36
5.2.2. Rebuild Messages 37
5.2.3. Failure and Error Messages 38
5.2.4. RAID and Disk Status Messages 39
5.2.5. RAID and Disk Information Messages 40
6. Maintaining Your LaCie Biggest Quadra 42
6.1. Removing/Replacing A Drive 42
6.2. Firmware Updates 42
7. Technical Information 43
7.1. File System Formats 43
7.2. Available Storage Capacity 45
7.3. Optimizing Data Transfers 45
Table of Contents
page 2
8. FireWire Questions & Answers 48
9. USB Questions & Answers 50
10. eSATA Questions & Answers 52
11. Troubleshooting 54
12. Contacting Customer Support 56
12.1. LaCie Technical Support Contacts 57
13. Warranty Information 58
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LaCie Biggest Quadra
User Manual
Copyrights
Copyright © 2007 LaCie. All rights re­served. No part of this publication may be reproduced, stored in a retrieval sys­tem, or transmitted in any form or by any means, electronic, mechanical, pho­tocopying, recording or otherwise, with­out the prior written consent of LaCie.
Trademarks
Apple, Mac, Macintosh and FireWire are registered trademarks of Apple Computer, Inc. Microsoft, Windows NT, Windows 98, Windows 98 SE, Windows 2000, Windows Millennium Edition, Windows Server 2003, Win­dows XP and Windows Vista are reg­istered trademarks of Microsoft Cor­poration. Sony and iLink are registered trademarks of Sony Electronics. Other trademarks mentioned in this manual are the property of their respective own­ers.
Changes
e material in this document is for in­formation only and subject to change without notice. While reasonable ef­forts have been made in the preparation of this document to assure its accuracy, LaCie assumes no liability resulting from errors or omissions in this docu­ment, or from the use of the informa­tion contained herein. LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
LaCie Biggest Quadra
Tested To Comply With FCC standards
FOR HOME OR OFFICE USE
FCC Statement
is device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:
1. e devices may not cause harmful interference
2. e devices must accept any interfer­ence received, including interference that may cause undesired operation NOTE: is equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. ese limits are designed to provide reasonable protec­tion against harmful interference in a residential installation. is equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruc­tions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful in­terference to radio or television recep­tion, which can be determined by turn­ing the equipment off and on, the user is encouraged to try and correct the inter­ference by one or more of the following measures:
Reorient or relocate the receiving an-
tenna.
Increase the separation between the
equipment and receiver.
Forward
page 3
Connect the equipment into an out-
let on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
Modifications to this product not authorized by LaCie could void the FCC & Industry Canada regulations and negate your authority to operate the product.
Canada Compliance Statement
is Class B digital apparatus com­plies with Canadian ICES-003.
Manufacturer’s Declara­tion for CE Certification
We, LaCie, solemnly declare that this product conforms to the following Eu­ropean standards: Class B EN60950-1:2003, EN55022: 1998, EN55024:1998 +A1, EN61000­3-2: 2000, EN61000-3-3:2001
With reference to the following condi­tions:
73/23/EEC Low Voltage Directive
89/336/EEC EMC Directive
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LaCie Biggest Quadra
User Manual
Forward
page 4
is symbol on the prod­uct or on its packaging indicates that this product
must not be disposed of with your other household waste. In­stead, it is your responsibility to dispose of your waste equipment by handing it over to a collection point for the recy­cling of electrical and electronic equip-
ment. e collection and recycling of your waste equipment at the time of disposal will help to conserve resources and ensure that it is recycled in a way that protects health and the environ­ment. For information about where you can drop off your equipment for recycling, please contact your city waste disposal service.

Health and Safety Precautions

Only qualified persons are authorized to carry out maintenance on this device.
• Read this User’s Guide carefully, and follow the correct procedure when set­ting up the device.
• Do not open your LaCie Biggest Quadra or attempt to disassemble or modify it. Never insert any metallic ob­ject into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your LaCie Big-
gest Quadra contains no user-serviceable parts. If it appears to be malfunctioning, have it inspected by a qualified LaCie Technical Support representative.
• Never expose your device to rain, or use it near water, or in damp or wet con­ditions. Never place objects containing liquids on the LaCie Biggest Quadra, as they may spill into its openings. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.
CAUTION: A shielded-type
power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television recep­tion. It is essential that only the supplied power cord be used.
• Make sure that the computer and LaCie Biggest Quadra are electrically grounded. If the devices are not ground­ed, there is an increased risk of electri­cal shock.Power requirements 100-240 V~, 4-2 A, 60-50 Hz, (Supply voltage fluctuations not exceeding ± 10% of the nominal, transient over-voltages accord­ing to over-voltage category II).

General Use Precautions

Do not expose the LaCie Biggest
cold or humid may damage the unit.
Quadra to temperatures outside the range of 0° C to 35° C (32° F to 95° F); or to operational humid­ity beyond 5-95%, non-condensing, or non-operating humidity beyond 5-95%, non-condensing. Doing so may damage the LaCie Biggest Quadra or disfigure its casing. Avoid placing your LaCie Biggest Quadra near a source of heat or exposing it to sunlight (even through a window). Inversely, placing your LaCie Biggest Quadra in an environment that is too
Rated cooling for altitudes up to
2000 meters.
Always unplug the LaCie Biggest
Quadra from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time. Otherwise, there is an increased risk of electrical shock, short-circuit­ing or fire.
Use only the power supply shipped
with the device.
Do not use the LaCie Biggest Quadra
near other electrical appliances such as televisions, radios or speakers. Do­ing so may cause interference which will adversely affect the operation of the other products.
Do not place the LaCie Biggest
Quadra near sources of magnetic in­terference, such as computer displays, televisions or speakers. Magnetic in­terference can affect the operation and stability of your LaCie Biggest Quadra.
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LaCie Biggest Quadra
Forward
User Manual
Do not place heavy objects on top of
the LaCie Biggest Quadra or use ex­cessive force on it.
Never use excessive force on your
LaCie Biggest Quadra. If you detect a problem, consult the Troubleshoot­ing section in this manual.
Protect your LaCie Biggest Quadra
from excessive exposure to dust dur-
ImpOrTANT INfO: Any loss, corruption or destruction of data while using a LaCie drive is the sole responsibility of the
user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data. To help prevent the loss of your data, LaCie highly recommends that you keep TWO copies of your data; one copy on your external hard drive, for instance, and a second copy either on your internal hard drive, another external hard drive or some other form of removable storage media, such as CD, DVD or Tape. LaCie offers a complete line of CD, DVD and Tape drives, and if you would like more information on backup, please refer to the LaCie white paper on backup methods and technology.
ing use or storage. Dust can build up inside the device, increasing the risk of damage or malfunction.
Never use benzene, paint thinners,
detergent or other chemical prod­ucts to clean the outside of the La­Cie Biggest Quadra. Such products will disfigure and discolor the casing. Instead, use a soft, dry cloth to wipe the device.
Do not attempt to remove a hard
disk from a drive tray. Removal of a hard disk by anyone other than an authorized LaCie Technical Support representative will void the warranty.
CAUTION: Modifications not
authorized by the manufacturer may void the user’s authority to operate this device.
page 5
ImpOrTANT INfO: 1GB = 1,000,000,000 bytes. 1TB = 1,000,000,000,000 bytes. Once formatted, the actual available
storage capacity varies depending on operating environment (typically 5-10% less).
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LaCie Biggest Quadra
User Manual

1. Introduction to the LaCie Biggest Quadra

Congratulations on the purchase of your new LaCie Biggest Quadra. is high-performance, ex­tremely flexible RAID (Redundant Array of Indepen­dent/Inexpensive Disks) subsystem is ideally suited for integration with databases, imaging systems and e-mail and Web servers.
RAID technology is one of the best means to pro­tect your data, while providing greater performance, data integrity and availability than standard hard disk storage. With single error detection and disk parity used to recover data if a disk fails, a RAID system ideal for safeguarding valuable data while streamlining perfor­mance.
Introduction
page 6
e LaCie Biggest Quadra is the ultimate approach to a flexible RAID solution, managing three different RAID levels (0, 0+1 and 5) and offering the option of RAID 5 + hot spare. Featuring intelligent online re­covery, the LaCie Biggest Quadra allows one drive to be designated a hot spare – if one drive fails, the LaCie Biggest Quadra will seamlessly rebuild the failed drive’s data on the hot spare.
Biggest Quadra Features
Supports powerful RAID 0, 0+1, 5, and RAID 5+spare
Hot swappable SATA disk drives for security and recovery
eSATA 1.5 Gbits/s interface
Automatic on-line rebuilding (RAID 0+1, 5, 5+)
Event notification through audible alarm
LCD panel for operational status display
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LaCie Biggest Quadra
User Manual

2. About the LaCie Biggest Quadra

2.1. Minimum System Requirements

Windows Users
Pentium III or higher compatible processor
128MB RAM or greater
Windows 2000, Windows Server 2003, Win-
dows XP or Windows Vista Available eSATA*, USB 2.0, FireWire 400 or
FireWire 800* interface port
About the LaCie Biggest Quadra
page 7
TeChNICAl NOTe: Windows 2000 Users! In
order for the LaCie Biggest Quadra to be recog­nized by your computer using the FireWire/IEEE 1394 interface, you must have Windows Service Pack 3 installed on your operating system. To en­sure that you have the correct configuration, right click on My Computer and select Properties. e System Properties dialog box will appear. Click on the General tab and this will list which version of the Windows operating system you are currently running.
Mac Users
G3 and later or Intel Core processor
128MB RAM or greater
Mac OS 10.2.8 or later
Available eSATA*, USB 2.0, FireWire 400 or
FireWire 800* interface port
* Most computers do not come from the factory with FireWire
800 or eSATA ports, so you may need to purchase a PCI, PCI-X or PCI-Express card to be able to connect your Big­gest Quadra via these interfaces. LaCie offers a wide se­lection of eSATA and FireWire 800 cards. Visit the LaCie website at www.lacie.com/accessories
TeChNICAl NOTe: Mac Users! USB Con-
nectivity: For optimal performance under the Mac OS, it is recommended that you use the FireWire interface unless you are using a G5 or are run­ning Mac OS 10.2.8 or later on a computer with a Hi-Speed USB 2.0 PC or PCI card. All versions of the Mac OS before Mac OS 10.2.8 do not support the transfer rates of Hi-Speed USB 2.0, and all data transfers will be made at the slower USB 1.1 rates.
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LaCie Biggest Quadra
Quick Install Guide
Biggest FW800
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User Manual & Utilities
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SATA
SATA
User Manual

2.2. Package Content

Your LaCie hard drive package should contain the following:
About the LaCie Biggest Quadra
page 8
1
LaCie Biggest Quadra RAID with 4 SATA hard
1
disks
eSATA cable
2
FireWire 800 9-to-9-pin cable
3
FireWire 800/400 9-to-6-pin cable
4
Hi-Speed USB 2.0 cable
5
Power cable
6
Drive lock keys (2)
2
5
3
6
4
7
LaCie Utilities CD-ROM
8
Quick Install Guide
9
ImpOrTANT INfO: Please save your packag-
ing. In the event that the drive should need to be repaired or serviced, it must be returned in its orig­inal packaging. In the event that an individual disk
7
should need to be repaired or serviced, please refer to section 6.1. Removing or Replacing a Drive.
8
9
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LaCie Biggest Quadra
User Manual
2.3. Specifications
Host Interface
eSATA, FireWire 400, FireWire 800 and USB 2.0
Weight and Dimensions
25.3 lbs/11.5 Kgw
152.8 x 206.4 x 268.5 mm
Operation Temperature
0 - 35°C
About the LaCie Biggest Quadra
page 9
Operation Humidity
5 - 95%, non condensing
Storage Humidity
5 - 95%, non-condensing
Power Supply
200W; input 100~250V AC; output +5V/10A,
+12V/10A, +3.3V/5A
Available Capacity
RAID 0 = 100%
RAID 0+1= 50%
RAID 5 = 75%
RAID 5+ Spare = 50%
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LaCie Biggest Quadra
User Manual

2.4. Views of the Drive

2.4.1. Front View

5
Disk
Disk
4 3
About the LaCie Biggest Quadra
page 10
Disk Activity Indicator – Indicates when the
1
disk is being accessed. For more information, please see section 5.1. Disk Status and Activity
Indicators.
2
Disk Status Indicator – Indicates the status of
2
1
the disk. For more information, please see section
5.1. Disk Status And Activity Indicators.
6
Disk
Disk
7
CAUTION: To avoid overheating, the LaCie
Biggest Quadra should be installed in a well-ven-
tilated area and in such a way as to maintain suf-
ficient airflow across the controller chips. Also en-
sure that the Ventilation Fan is not obstructed.
Environmental Requirements:
Temperature: 0 – 35° C (32 – 95° F) Operation Humidity: 5 – 95%, non-condensing Storage Humidity: 5 – 95%, non-condensing
Fig. 2.4.1.
Enter/Mute Button – e enter button is used
3
to set the date and time, and is also used to mute the alert buzzer.
LCD Display – e LCD Display alerts you to
4
the status and configuration information of your LaCie Biggest Quadra’s subsystem and arrays. For more information about the LCD Display messages, please see section 5.2. LCD Display
Messages.
Scroll Button – e scroll button is used to navi-
5
gate through the information on the LCD Dis­play, and is used to select settings for setting the date and time.
Drive Trays – Each drive tray can hold one-inch
6
high, 3.5-inch SATA disk drive.
Disk 1 – is is also the default Hot Spare Disk.
Disks 2 – 4
Drive Locks – Protect your Biggest Quadra’s
7
drives from accidental removal and damage by locking the drives into their bays. See section 2.6.
Drive Tray Locks.
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LaCie Biggest Quadra
USB
eSATA
0 5 0-1 5-S
User Manual

2.4.2. Rear View

Ventilation Fan – e ventilation fan keeps your
1
drive cool during operation. Be sure not to block the fan when using your drive.
About the LaCie Biggest Quadra
page 11
6
8 97
Power Switch – e power svwitch is the main
2
on/off switch for the LaCie Biggest Quadra.
Power Supply Connector – is is where you
3
plug in the AC adapter supplied with the drive. For more information, please see section 4.2.
Creating An Array.
Power Supply Fan – e power supply fan pro-
4
vides ventilation for the internal power supply to prevent overheating.
eSATA Port – is is where you plug in the eSA-
5
TA cable furnished with the drive. For more in­formation, please see sections 2.5. Cables &
Connectors, 4.3. Connecting to a Host Com- puter, and 11. eSATA Questions & Answers.
Hi-Speed USB 2.0 Port – is is where you plug
6
in the Hi-Speed USB 2.0 cable furnished with the drive. For more information, please see sec­tions 2.5. Cables & Connectors, 4.3. Connecting
to a Host Computer, and 9. USB Questions & Answers.
5
1
4
23
Fig. 2.4.2.
FireWire 800 Ports – is is where you plug in
7
the FireWire 800 cable furnished with the drive. For more information, please see section 2.5.
Cables & Connectors, 4.3. Connecting to a Host Computer and 8. FireWire Questions & An­swers.
Serial/RS-232 Port – e Serial/RS-232 Port is
8
used to connect the LaCie Biggest Quadra to a terminal or a terminal equipped PC with termi­nal emulation software. e status of the LaCie Biggest Quadra can then be viewed remotely. For
RAID Level Switch Selectors – e RAID
9
Level Switch Selectors consist of two switches, which are used to set the RAID level. For more information, please see section 4.1. Setting the
RAID Level.
more information on firmware updates please contact LaCie Technical Support.
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LaCie Biggest Quadra
User Manual

2.5. Cables and Connectors

2.5.1. FireWire 400 and 800 Cables and Connectors

About the LaCie Biggest Quadra
page 12
FireWire 400, also known as IEEE 1394, is a high­speed serial input/output technology for connecting peripheral devices to a computer or to each other, and FireWire 800 is the implementation of the new IEEE 1394b standard.
FireWire 800 offers increased bandwidth and ex­tended distance between devices. FireWire 800 is ideal for bandwidth-intensive applications, such as audio, vid­eo and graphics. Please see section 8. FireWire Ques-
tions & Answers for more information on FireWire.
FireWire Icons
eses icons will help you easily identify the FireWire interface. ey appear on FireWire cables, and next to the FireWire port connectors on certain computers.
FireWire 800 Benefits
Resourceful architecture: FireWire 800 reduces
delays in arbitration and signal distortion, and increases throughput.
Backwards compatibility: adapter cables al-
low FireWire 400 devices to operate under the FireWire 800 port (at FireWire 400 speed).
FireWire 400 & FireWire 800 Benefits
Hot-pluggable: devices can be added and re-
moved while the bus is active.
Isochronous data delivery: no dropped frames
– FireWire supports real-time data delivery.
Flexible: up to 63 devices can be connected on a
single bus.
FireWire icon iLink icon DV icon
FireWire Cables
ere are two categories of FireWire cables on the market: FireWire 800 cables, which feature the 9-to-9­pin, 9-to-6-pin, and 9-to-4-pin cables; and the original FireWire cables which feature the 6-to-6-pin and 6-to­4-pin cables.
FireWire 800 9-to-9 Pin Cable and Cable End
FireWire 800 9-to-6 Pin Cable and Cable End
iLink/DV Cable and Cable End (Sold Separately)
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LaCie Biggest Quadra
User Manual

2.5.2. Hi-Speed USB 2.0 Cables and Connectors

About the LaCie Biggest Quadra
page 13
USB is a serial input/output technology for connect­ing peripheral devices to a computer or to each other. Hi-Speed USB 2.0 is the latest implementation of this standard, and it provides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives, CD/DVD drives and digital cameras.
Please see section 9. USB Questions & Answers for more information on USB’s uses and capabilities.
USB Icons
ese icons will help you easily identify the USB interfaces. ey appear on USB cables and next to the USB port connectors on certain computers.
USB 2.0 icon USB 1.1 icon
Hi-Speed USB 2.0 Benefits
Backwards compatibility: Hi-Speed USB 2.0
works with the original USB specifications.
Hot-swappable: no need to shut down or restart
your computer when adding or removing de­vices.
USB 2.0 Cables
Your LaCie drive is shipped with a Hi-Speed USB
2.0 cable, to ensure maximum data transfer performance when connected to a Hi-Speed USB 2.0 port. e cable will also work when connected to a USB port, but drive performance will be limited to USB 1.1 transfer rates.
USB 2.0 Cable Ends
Page 15
LaCie Biggest Quadra
S-ATA
S-ATA
User Manual

2.5.3. eSATA Cables and Connectors

Your LaCie Biggest Quadra uses the latest in SATA technology, allowing interface (or bus) transfer rates of up to 3 Gbits/s. SATA technology was originally de­veloped to serve as an internal interface, delivering im­proved performance to internal connections. Soon after, eSATA, or external SATA was developed, allowing for the use of shielded cables outside the PC.
eSATA technology was developed to be rugged and durable. eSATA connectors do not have the “L” shaped design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to pre­vent the use of unshielded internal cables in external ap­plications.
About the LaCie Biggest Quadra
page 14
eSATA Icons
is icon will help you easily identify the eSATA interfaces. ey appear on eSATA cables and next to the eSATA port connectors on certain computers.
eSATA 1.5 Gbits/s icon
eSATA Cables
Your LaCie drive is shipped with a eSATA cable, to ensure maximum data transfer performance when con­nected to a eSATA port.
eSATA Cable and Cable End
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LaCie Biggest Quadra
User Manual

2.6. Drive Tray Locks

About the LaCie Biggest Quadra
page 15
e Biggest Quadra’s drive trays can be locked into place with the provided keys to prevent accidental drive tray removal and damage. LaCie recommends that you keep your drive trays locked while the Biggest Quadra is in use.
To lock a drive tray:
Ensure that the drive tray is fully seated in its bay.
1.
Insert the key into the lock.
2.
Turn the key to the right until the arrow on the lock
3.
aligns with the “locked” symbol (A). See Fig. 2.6.
To unlock a drive tray:
Insert the key into the lock.
1.
Turn the key to the let until the arrow on the lock
2.
aligns with the “unlocked” symbol (B). See Fig. 2.6.
ImpOrTANT INfO: e drive tray keys are
exactly the same size as 5mm hex key wrenches. If you can not find the keys provided with your Biggest Quadra, you can also use 5mm hex key wrenches to unlock the drive trays.
CAUTION: To prevent the unexpected or acci-
dental pull-out of drive trays, LaCie recommends that you keep drive trays locked while the Biggest Quadra is in use.
Always unlock drive trays before attempting to remove them from or install them in the system tower. Failure to do so may damage the drives and void the warranty.
Fig. 2.6.
Page 17
LaCie Biggest Quadra
This diagram represents a RAID 0 array, consisting of four disks, which are connected to the Controller. Data blocks are distributed across all of the disks in the array.
A
E
I
M
B
F J
N
C G K O
D H
L
Etc...
E D C
B A
CONTROLLER
User Manual

3. Understanding RAID

Your LaCie Biggest Quadra is shipped with a pre­configured RAID level of 5, but it supports four dif­ferent RAID levels: 0, 0 + 1, 5 and 5 + Hot Spare. is section will help you decide which RAID level is right for you.

3.1. RAID 0

Understanding RAID
page 16
Striped Disk Array Without Fault Tolerance
Characteristics and Advantages
Also called striping, this level offers high transfer
Data is broken down into blocks and each block
rates and is ideal for large blocks of data where speed is of the utmost importance. RAID 0 implements a striped disk array, where all of the hard disks are linked together to form one large aggregate hard disk. In this configuration, data is broken down into blocks and each block is written to a separate disk drive within the array; I/O performance is greatly improved by spreading the I/ O load across several drives. In this array, however, when one disk fails, all of the data on the array is lost.
Storage capacity is determined by the smallest disk in the array, and the smallest disk’s capacity is applied to all of the other disks in the array. So, for instance, if you had four disks installed, ranging in capacity from 40GB to 80GB, when the RAID 0 array is built your system will see one, 160GB (40GB x 4) hard disk.
While this is a very simple and easily implemented design, RAID 0 should never be used in mission criti­cal environments. When even just one disk in the array fails, all of the data on the entire array will be lost.
Recommended Uses
is written to a separate disk drive
I/O performance improved by spreading the load
across multiple drives
Overhead is lowered due to no calculations for
parity
Simple design and easily implemented
Fig. 3.1.
Video production and editing
Image editing
Pre-press applications
Applications requiring high-bandwidth
Page 18
LaCie Biggest Quadra
This diagram represents a RAID 0 +1 array, consisting of four disks, which are connected to the Controller. The Controller creates two matching RAID 0 arrays on the four disks.
E D C B A
CONTROLLER
A C E G
B D
F
H
R0 R0
A
C E G
B
D F H
R1
User Manual

3.2. RAID 0 + 1

Understanding RAID
page 17
High Data Transfer Performance
is level combines striping and mirroring, which provides full data redundancy and protects data in the event that multiple drives fail (provided that the data on one of each mirrored pair of drives is intact).
Storage capacity in this configuration is determined by multiplying the capacity of the smallest disk by two. If, for instance, there were four drives installed that ranged in capacity from 40GB to 70GB, as a RAID 0+1 array, the total available capacity would be 80GB (40GB x 2). In this configuration, you must have an even num­ber of disks, so in the case of the LaCie Biggest Quadra, you would need to have four hard disks installed.
Recommended Uses
Imaging Applications
General Fileserver
Characteristics and Advantages
Implemented as a mirrored array with RAID 0
arrays as the segments
e same fault tolerance as RAID level 5
Fault-tolerance overhead is the same as that of
mirroring
High I/O rates are achieved thanks to multiple
striped segments
Excellent design for those seeking high perfor-
mance, without achieving maximum reliability
Fig. 3.2.
Page 19
LaCie Biggest Quadra
This diagram represents a RAID 5 array, consisting of four disks, which are connected to the Controller. Parity blocks are represented by the letter P.
A D
PJKL
G
B E
J
C
H K
F
I
E D C
B A
CONTROLLER
PABC
L
PGHI
PDEF
User Manual

3.3. RAID 5

Understanding RAID
page 18
Independent Data Disks With Distributed Parity Blocks
is is the most versatile RAID level and offers high I/O transaction rates, which greatly helps applications that perform large numbers of concurrent requests. If one drive in a RAID 5 array fails, the lost data can be rebuilt from data on the remaining, functional disks.
Essentially, RAID level 5 is a striped set with parity, and requires at least three disks to implement. In this configuration, data is saved across several hard disks, as in a RAID 0 array, but parity information is also saved across the disks. It is this parity information which pro­vides the fault-tolerance protection; if one hard disk in the set fails, the data that it contains can be rebuilt by utilizing the parity information from the other hard disks. With the parity data being stored across the ar­ray, this also serves to maximize the amount of storage capacity available amongst the disks in the array while still providing data redundancy.
Storage capacity in a RAID level 5 configuration is the result of a mathematical expression that compares data from the drives and a calculates another piece of data called parity. In this situation, then, storage capacity is calculated by multiplying the number of disks in the array, minus one, by the capacity of the smallest disk in the array. So, for instance, if a RAID 5 array is created with four drives of varying capacities of 40GB, 50GB, 60GB and 70GB, the total capacity of the array would be 120GB [3 (4 disks – 1 disk) x 40 = 120].
Characteristics and Advantages
Highest Read data transaction rate
Medium Write data transaction rate
High efficiency through a low ratio of ECC (Par-
ity) disks to data
Good aggregate transfer rate
Fig. 3.3.
Recommended Uses
File and Application Servers
Database Servers
Web, E-mail and News Servers
Intranet Servers
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LaCie Biggest Quadra
This diagram represents a RAID 5 array, consisting of four disks, which are connected to the Controller. Parity blocks are represented by the letter P.
E D C
B A
CONTROLLER
A
C PEF G
B
H
PCD
E
F
PAB
PGH
D
" /
-* ,
User Manual

3.4. RAID 5 + Hot Spare

is level is the same as RAID 5, but one disk is des­ignated as a “Hot Spare,” which means that in the event of a disk failure, the “Hot Spare” disk would automatically be activated to replace the failed disk.
e storage capacity of a RAID 5+ Hot Spare array fol­lows the same logic as that of RAID 5, but with the dif­ference being that there is one less disk in the array. So, for instance, if there was a RAID 5+ Hot Spare array with three drives of varying capacities of 40GB, 50GB and 60GB, and one disk designated as the hot spare with a capacity of 70GB, the total capacity of the array would be 80GB [2 (3 disks – 1 disk) x 40 = 80].
Understanding RAID
page 19
Fig. 3.4.
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4. Setting Up Your LaCie Biggest Quadra

is chapter covers the installation and configura­tion of your LaCie Biggest Quadra. A relatively easy process, you will be guided through the five following steps:
Setting Up the Biggest Quadra
page 20
Step 1 4.1. Setting e RAID Level – e LaCie Biggest Quadra is pre-configured at RAID level
5, but you have the option of customizing your RAID level in this step.
Step 2 4.2. Creating An Array – e LaCie Biggest Quadra will automatically initialize the four
hard disks in the unit.
Step 3 4.3. Connecting to a Host Computer – e LaCie Biggest Quadra can be connected to a
host computer through the FireWire 800, Hi-Speed USB 2.0 or eSATA interface. is sec­tion covers all three connectivity methods.
Step 4 4.4. Setting e Date & Time – Configure your LaCie Biggest Quadra for your local use. Page 29
Step 5 4.5. Formatting and Partitioning Your LaCie Hard Drive – is section is divided between
the two different operating systems, Mac OS and Windows, and details the process for for­matting and partitioning the LaCie Biggest Quadra.
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4.1. Setting the RAID Level

Setting Up the Biggest Quadra
page 21
e LaCie Biggest Quadra is pre-configured at RAID level 5, but it may be re-configured. e RAID level is set using the RAID Level Switch Selectors on the rear panel of the LaCie Biggest Quadra. e RAID level selectors consist of two switches, with four possible switch position combina­tions: RAID 0, 0 + 1, 5 and 5 + Hot Spare.
CAUTION: e LaCie Biggest Quadra must
be powered off to change the RAID level.
CAUTION: If there is data on the array, chang-
ing the RAID level may lead to the loss of all of
the data on the array.
ImpOrTANT INfO: In the event that the
RAID level does not correspond to both the disk settings and the RAID Level Switch Selectors, the LCD will display the following two alternating messages:
1. “RAID level” “Unmatched”
2. “Current: Rx” (i.e. the current RAID level set­tings of the installed disks) “Original: Rx” (i.e. the RAID level settings on the RAID Level Switch Selectors)
Example:
e RAID Level Switch Selectors are posi­tioned to indicate a RAID 0 setting, but the disks were set earlier as a RAID 5 array, the LCD will display the following two alternating messages:
1. “RAID Level” “Unmatched”
2. “Current: R5” “Original: R0”
In this situation, the array will not function. ere are two options:
1. Shut down the LaCie Biggest Quadra and re-position the RAID Level Switch Selectors to the previous RAID setting, in this case, RAID 5.
2. Re-insert the four drives, and re-create the array as a RAID 0 array. If there is any data on the disks, it will be lost during the initializa­tion.
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4.1.1. RAID 5

is is the default setting of the LaCie Biggest Quadra. Follow these steps to set the RAID level at RAID 5.
Power off the LaCie Biggest Quadra.
1.
Move switch 1 and 2 of the RAID Level Switch Se-
2.
lectors to the OFF position.
CAUTION: In a RAID 5 array, in the event
that a disk needs to be replaced, always replace the
failed disk with the LaCie Biggest Quadra’s power
on. Do not turn the LaCie Biggest Quadra’s power
off; doing so may lead to the loss of the data on
the array.
Setting Up the Biggest Quadra
page 22
Fig. 4.1.1

4.1.2. RAID 5 + Hot Spare

Power off the LaCie Biggest Quadra.
1.
Move switch 1 of the RAID Level Switch Selectors
2.
to the OFF position. Move switch 2 of the RAID Level Switch Selectors to the ON position.
ImpOrTANT INfO: In a RAID 5 + Hot
Spare array, the disk in the top drive bay is desig-
nated as the Hot Spare (the default setting), and
the Disk Status Indicator will light in amber to
indicate this configuration.
Fig. 4.1.2
TeChNICAl NOTe: In the initial configura-
tion of a RAID 5 + Hot Spare array, the top drive bay (Drive Bay 1) is the default Hot Spare (the Disk Status Indicator will be amber). In the event that a disk fails, the Hot Spare position will change.
For example, if the disk in Drive Bay 3 fails, then the Hot Spare disk in Drive Bay 1 will be re-built and will no longer be the Hot Spare. Instead, when you place a new disk in Drive Bay 3, it will become the new Hot Spare, and will be indicated by the amber Disk Status Indicator.
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4.1.3. RAID 0

Power off the LaCie Biggest Quadra.
1.
Move switch 1 and 2 of the RAID Level Switch Se-
2.
lectors to the ON position.

4.1.4. RAID 0 + 1

Power off the LaCie Biggest Quadra.
1.
Move switch 1 of the RAID Level Switch Selectors
2.
to the ON position. Move switch 2 of the RAID Level Switch Selectors to the OFF position.
Setting Up the Biggest Quadra
page 23
Fig. 4.1.3
Fig. 4.1.4
TeChNICAl NOTe: In a RAID 0+1 array, the
disks in Drive Bays 1 and 2 are one independent RAID 1 group, while the disks in Drive Bays 3 and 4 represent another independent RAID 1 group. is allows one disk from each separate RAID 1 group to fail simultaneously.
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4.2. Creating an Array

4.2.1. Initializing the Disks

To initialize the disks in your array:
Make sure the Biggest Quadra is turned off and the
1.
power cable is not connected.
Ensure that the RAID level is correctly set and
2.
configured. Refer to section 4.1. Setting the RAID
Level.
Ensure that each of the individual drive trays is not
3.
locked and then pull each drive tray handle to release the latch. Slide each of the drive trays out from the LaCie Biggest Quadra slightly (Fig. 4.2.A).
Connect the power cable to the LaCie Biggest
4.
Quadra and a grounded electrical outlet. See A in­Fig. 4.2.B.
Setting Up the Biggest Quadra
page 24
Fig. 4.2.A
Turn on the LaCie Biggest Quadra by moving the
5.
power switch to the “on” position. See B in Fig.
4.2.B.
Slide each of the drive trays back into the LaCie Big-
6.
gest Quadra, and push the drive tray handles flat to lock the drive trays into place (Fig. 4.2.C).
Once all of the drive trays have been closed and locked, the LaCie Biggest Quadra will check the status of the four installed disks. If all four of the disks have not been initialized before (which will be the case for the first connection of the LaCie Biggest Quadra), the RAID level initialization will begin automatically.
(continued on next page)
on
off
Fig. 4.2.B
Fig. 4.2.C
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Setting Up the Biggest Quadra
page 25
If you are resetting the RAID level after having used the LaCie Biggest Quadra at another RAID level, the LaCie Biggest Quadra will display a warning on the LCD, asking if you are certain that you want to initial­ize the new RAID array. e initialization process will erase any data on the disks.
e LCD Display of the LaCie Biggest Quadra will issue a “Create New RAID” message. Press the Enter button to select Yes, or press the Menu button to select No.
ImpOrTANT INfO: e initialization pro-
cess is a time-intensive process and is dependent upon the size of the disks and the RAID level be­ing initialized. For example, four, 400GB disks in a RAID 5 array could take over two hours.
In the event that the power is interrupted during the initialization process, the LaCie Biggest Quadra will resume the initialization process from the point of interruption as soon as the power is restored.
All four of the Drive Bays should be locked in place in the LaCie Biggest Quadra before the initialization process. If the four Drive Bays are not installed correctly when the power is turned on, the alarm will sound and a “RAID Fail” message will be displayed on the LCD, unless: a RAID 5 + Hot Spare level has been set and the bottom three Drive Bays have disks installed. In this instance, the initialization of a RAID 5 array will begin.
TeChNICAl NOTes: For a complete list of
the LCD Display messages and Disk Status and Activity Indicators, please see sections 5.1. Disk
Status and Activity Indicators and 5.2. LCD Dis­play Messages.
e RAID capacity is determined by the RAID level and the capacity of the drives installed. For more information, please see sections 3.1, RAID
0, 3.2., RAID 0 + 1, 3.3., RAID 5 and 3.4., RAID 5 + Hot Spare.
At the time of publication (September 2006), some Windows versions do not allow the config­uration of storage policies with more than 2TB. is limitation does not exist for Mac OS X.
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4.2.2. Managing Volumes over 2TB in Windows

ImpOrTANT INfO: e Lacie Biggest Quadra supports over 2TB capacity on all operating systems except
Windows 2000 and Windows XP which are limited to 2TB. In Windows 2000 and Windows XP, the maximum
capacity which will mount, regardless of the RAID mode selected, is 2TB.
If you have created an array of more than 2TB on Windows 2000 or Windows XP, please use the follow-
ing steps to make the array visible in Windows Disk Manager:
With the scroll button, select Enable over 2TB on
1.
the LCD panel. Press ENT to continue.
Select NO to disable the function. e array will be
2.
visible in Disk Manager, but is limited to 2TB on Windows 2000 and Windows XP.
Setting Up the Biggest Quadra
page 26
TeChNICAl NOTe: If you switch from Win-
dows 2000 or Windows XP to another operating system (Windows Server 2003, Windows Vista or Mac OS X), activate the “Enable over 2TB” func­tion by selecting YES in step 2, above to allow ac­cess to arrays over 2TB.
In Windows Server 2003 and Windows Vista, a RAID array with more than 2TB accessible space will mount as two volumes. To make the volumes appear as one volume:
Right-click the My Computer icon on your desk-
1.
top and select Manage from the right-click options menu.
Select Disk Management under Storage to open the
2.
Windows Disk Manager.
Right-click the concerned disks and select Convert
3.
to GPT Disk (Fig. 4.2.2.A). e two volumes appear
as one (Fig. 4.2.2.B).
Two volumes
Fig. 4.2.2.A
One volume
Fig. 4.2.2.B
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4.3. Connecting to a Host Computer

Setting Up the Biggest Quadra
page 27
Once the LaCie Biggest Quadra has finished the initialization of the array, you will be ready to connect the LaCie Biggest Quadra to a host computer. is sec­tion is divided into the three different interface connec­tivity methods: USB, FireWire and eSATA.
Although the Biggest Quadra only has three types of interface port (USB 2.0, FireWire 800 and eSATA), it can be connected to a fourth type of host interface port, FireWire 400, with the FireWire 800/400 9-to-6 pin interface cable. See section 4.3.1, Connecting to the
Host Computer via FireWire.
ImpOrTANT INfO: e initialization must
be completed before connecting the interface ca­ble. Otherwise, the LaCie Biggest Quadra will not be recognized by the host computer.
ImpOrTANT INfO: e two interfaces,
FireWire and USB, cannot be used at the same time. You must connect the Biggest Quadra to the host computer using one interface or the other.
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4.3.1. Connecting to the Host Computer via FireWire

1.
Follow the steps in sections 4.1. Setting e RAID
Level and 4.2. Creating an Array to establish a RAID
array.
2.
Connect the 9-pin end (A) of the FireWire 800 cable into the FireWire 800 port on the back of the LaCie Biggest Quadra (Fig. 4.3.1.A/B).
Connect either the other end of the 9-pin FireWire
3.
800 cable (B) into an available FireWire 800 port on your computer (Fig. 4.3.1.A), or connect the 6-pin end of the FireWire 800/400 cable into an available FireWire 400 port on your computer (Fig. 4.3.1.B).
It will take a few seconds for your computer to rec­ognize the drive and for it to appear on the desktop or in My Computer.
Setting Up the Biggest Quadra
page 28
ImpOrTANT INfO: e LaCie Biggest
Quadra ships with both a FireWire 800 9-to-9­pin cable and a FireWire 800/400 9-to-6-pin cable. e FireWire 800 9-to-9-pin cable is used when the host computer has a FireWire 800 port. e FireWire 800/400 9-to-6-pin cable is used when the host computer only has a FireWire 400 port. For more information about FireWire, please see sections 2.5.1. FireWire 800 Cables and Con-
nectors, 7.3. Optimizing Data Transfers and 8. FireWire Questions & Answers.
Your LaCie Biggest Quadra will now need to be for­matted. Go to section 4.5. Formatting and Partitioning
Your LaCie Hard Drive, for more information.
Fig. 4.3.1.A
A
Fig. 4.3.1.B
A
B
B
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4.3.2. Connecting to the Host Computer via Hi-Speed USB 2.0

1.
Follow the steps in sections 4.1. Setting e RAID
Level and 4.2. Creating an Array to establish a RAID
array.
2.
Connect the Hi-Speed USB 2.0 cable into the Hi­Speed USB 2.0 port on the back of the LaCie Big­gest Quadra (A).
Connect the other end of the Hi-Speed USB 2.0
3.
cable into an available USB port* on your computer (B).
It will take a few seconds for your computer to rec­ognize the drive and for it to appear on the desktop or in My Computer.
Your LaCie Biggest Quadra will now need to be for­matted. Go to section 4.5. Formatting and Partitioning
Your LaCie Hard Drive, for more information.
Setting Up the Biggest Quadra
page 29
TeChNICAl NOTe: * To achieve Hi-Speed
USB 2.0 transfer rates, you have to be connected to a Hi-Speed USB 2.0 port on your computer. Otherwise, you will be limited to USB 1.1 data transfer rates. For more information about USB, please see secions 2.5. Cables and Connectors, 7.3.
Optimizing Data Transfers, and 9. USB Questions & Answers.
TeChNICAl NOTe: Windows Users! After
the first connection of a USB-based peripheral, Windows detects the drive, and will install it au­tomatically as a new peripheral, even if you have previously installed it on another port on the same USB bus. Let Windows install the USB drivers of your LaCie drive.
Fig. 4.3.2.
A
B
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4.3.3. Connecting to the Host Computer via eSATA

1.
Follow the steps in sections 4.1. Setting e RAID
Level and 4.2. Creating an Array to establish a RAID
array.
2.
Connect the eSATA cable to the eSATA port on the back of the LaCie Biggest Quadra (A).
Connect the other end of the eSATA cable to an
3.
available eSATA port on your computer (B).
It will take a few seconds for your computer to rec­ognize the drive and for it to appear on the desktop or in My Computer.
Your LaCie Biggest Quadra will now need to be for­matted. Go to section 4.5. Formatting and Partitioning
Your LaCie Hard Drive, for more information.
Setting Up the Biggest Quadra
page 30
Fig. 4.3.2.
B
A
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4.4. Setting the LCD Display Time & Date

To change the time and date on the LCD Display, press and hold the Enter/Mute button (A) for five sec­onds. Release the button to display the date and time settings screen.
To adjust the time and date values, use the Scroll button (B) on the left-side of the LCD Display to change the values (Fig. 4.4.A).
Press the Enter button to confirm your selection and move to the next value.
Start by adjusting the year (YY), then move to the month (MM), the day (DD), and finally the hour (HH) and minute (MM) (the time is measured in the 24-hour clock format).
Pressing the Enter button on the final selection will set the time and date.
Setting Up the Biggest Quadra
page 31
YY/MM/DD HH:MM
05/12/06 15:37
Fig. 4.4
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4.5. Formatting and Partitioning

Setting Up the Biggest Quadra
page 32
Before the LaCie Biggest Quadra array can be fully utilized, it needs to be formatted. During this process, the array can also be customized with partitions.
Formatting a disk consists of the following: the op­erating system erases all of the bookkeeping informa­tion on the disk, tests the disk to make sure that all of the sectors are reliable, marks bad sectors (i.e., those that are scratched) and creates internal address tables that it

4.5.1. Windows Users

ImpOrTANT INfO: Before beginning the
format and partition process, ensure that there are
no warning or error i messages being displayed on
the LCD Display of the LaCie Biggest Quadra.
After having followed the steps to set the RAID level, create the array and connect the interface cable, the LaCie Biggest Quadra must now be formatted and partitioned before it can be used.
later uses to locate information. As you format the drive, you will have the opportunity to divide the hard drive into sections, called partitions. A partition is a section of the hard drive’s storage capacity that is created to con­tain files and data.
Once formatted, the actual available storage capacity varies, depending on operating environment, and is gen­erally about 10% less than the non-formatted capacity.
Right click My Computer and click Manage.
1.
From the Computer Management window, select
2.
Disk Management (located below the Storage
group). See Fig. 4.5.1.A.
If the Initialize and Convert Disk Wizard window
3.
appears, click Cancel.
Windows will list the hard drives that are installed
4. on the system. Locate the drive that is represented by the icon. Right click the icon and select
Initialize.
In the box to the right that says Unallocated, right
5. click and select New Partition...
In the first page of the New Partition Wizard, click
6.
Next. See Fig. 4.5.1.B.
Fig. 4.5.1.A
Fig. 4.5.1.B
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8. Click Next.
9. Click Next.
10. Click Next.
11. Click Next.
12. In this window (Fig. 4.5.1.C), you have the option
of selecting the Quick Format option. is allows a much faster format; however, this will disallow Disk Management to check the drive for errors (recom­mended). Click Next.
TeChNICAl NOTe: For a more detailed dis-
cussion on the various file system formats and par­titioning, please refer to section 7.1. File System
Formats.
Setting Up the Biggest Quadra
page 33
Fig. 4.5.1.C
13. Click Finish to begin the format process.
14. Your drive is ready for use and should now appear in
your My Computer.
Fig. 4.5.1.D
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4.5.2. Mac Users

ImpOrTANT INfO: Before beginning the
format and partition process, ensure that there are no warning or error i messages being displayed on the LCD Display of the LaCie Biggest Quadra.
1. If it is not already on, power on the host computer.
2. As soon as the array is detected by your computer, it will mount to the desktop as an untitled device.
3. From Finder, use the Go menu and open the Utilities folder. Double-click on the Disk Utility program.
4. e Disk Utility dialog box will appear (Fig. 4.5.2.A). Your LaCie Biggest Quadra array will appear on the left-hand side, in the list of hard disks that are mounted on your system. You should see a volume that represents your internal hard drive, and one that reads LaCie.
Setting Up the Biggest Quadra
page 34
Fig. 4.5.2.
5. Select the LaCie drive, and then click on the Parti-
tion tab.
6. From the Volume Scheme: button, choose the num­ber of partitions you want to divide the drive into by clicking on the pull down menu starting with Cur-
rent (Mac OS 10.x gives you the option of dividing
the drive into at most 8 partitions). You can custom­ize the size of the partitions by using the slide bar between the partitions in the Volume Scheme: area.
7. In the Volume Information section, create a name for each partition, choose the volume format (Mac OS Extended, Mac OS Standard, MS-DOS File System or UNIX File System) and the volume size.
8. Once you have finalized the volume format, number of partitions, size and options, click OK. e follow­ing message will appear: “Warning! Saving the new volume will erase all existing volumes. is can NOT be undone. Are you sure you want to do that?” Click
Partition to continue.
9. Mac OS 10.x will automatically setup the disk with the partitions and volume format you selected, and your new drive will be available for use.
TeChNICAl NOTe: Under Mac OS 10.3.x,
the default format setting is Mac OS Extended ( Journaled). Journaling provides a continuous record of changes to files on the hard drive. You will not be able to format in the MS-DOS File System, either, unless you choose the Erase tab in the Disc Utility window and create an entire MS­DOS File System volume. For more information, please refer to section 7.1. File System Formats.
ImpOrTANT INfO: Please refer to section
7.1. File System Formats, for a more detailed com- parison of the various file system formats.
ImpOrTANT INfO: Apple recommends that
unless you have a specific reason to use the UNIX File System (UFS), you should use the Mac OS Extended format since it provides a more familiar experience to Macintosh users.
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5. Using the LaCie Biggest Quadra

5.1. Disk Status and Activity Indicators

is list is a key to the messages of the Disk Status Indicator and Disk Activity Indicator on each of the in­dividual Drive Bays.
Disk Status Indicator Disk Activity Indicator Controller Status
Alternating green & amber Flashing blue RAID being initialized
Alternating green & amber Flashing blue RAID being rebuilt
Solid green Unlit RAID initialization complete
Using the Biggest Quadra
page 35
Solid green Unlit RAID established/no activity
Solid green Flashing blue Data being accessed
Solid red Unlit Disk failure/disk not properly installed
Solid amber Unlit Hot Spare disk in RAID 5 + Hot Spare mode
If the Disk Status Indicator is being displayed as a solid red light, ensure that the appropriate drive is not:
Locked
Installed incorrectly
Failing (if the disk has failed, it will need to be re-
placed)
ImpOrTANT INfO: In the event of a RAID
failure, the alarm will sound. Press the Enter but­ton to silence the alarm.
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5.2. LCD Display Messages

e status of the LaCie Biggest Quadra controller and array can be viewed through the LCD Display. By using the Menu button to scroll through the messages, the following information is available:
RAID level and capacity Disk model Disk DMA mode and capacity
Firmware version Serial number Fan and temperature status

5.2.1. Initialization Messages

ese LCD Display messages may appear during the Initialization phase.
Using the Biggest Quadra
page 36
LCD Display Message Message Cleared When...
New RAID array being created. Initialization completed successfully
RAID INIT xx.x%
Initialization failed
Total: xxxxGB
Re-create a new RAID array. If the disks have been installed and a
Create New RAID?
new RAID array has been created
(No) (Yes)
RAID INIT 100%
Initialization completed successfully. e Enter button is pressed
xxxxGB INIT OK!
RAID INIT Failed
Disk “x” failed during the initializa­tion and cannot be accessed.
e Disk is replaced
Dx offline
RAID INIT Failed
Too many bad sectors on Disk “x.” Initialization cannot proceed.
e Disk is replaced
Dx Bad sectors
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User Manual

5.2.2. Rebuild Messages

ese LCD Display messages may appear during a rebuild phase.
LCD Display Message Message Cleared When...
page 37
Dx Rebuild xx.x
Total: xxxxGB
Dx Rebuild 100%
xxxxGB OK!
Dx Rebuild Fail
xxxxGB<yyyyGB
Dx Rebuild Fail
Dx offline
Dx Rebuild Fail
Dx Bad sectors
Rebuilding data to a new disk following a disk failure.
Rebuild completed successfully. e Enter button is pressed
e capacity of the new disk is too small.
xxxxGB = the capacity of the newly installed disk.
yyyyGB = the minimum capacity
allowed.
Disk “x” cannot be accessed. e Disk is replaced
Too many bad sectors on Disk “x.” e rebuild process cannot continue.
Rebuild completed successfully
Rebuild failed
e Disk is replaced
e Disk is replaced
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Using the Biggest Quadra
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5.2.3. Failure and Error Messages

ese messages will be displayed in the event of a RAID or disk failure, or an error during a process.
RAID Failure Messages
LCD Display Message Message Cleared When...
page 38
RAID Fail
code: 0
RAID Fail
code: 1 <---->
RAID Fail
code: 2
Disk Failure Message
LCD Display Message Message Cleared When...
e RAID array failed. ere are not enough disks for the RAID array to operate.
e RAID array failed. e sequence of the disks in the array is incorrect. e current sequence is displayed within the “<---->” space.
e RAID array failed but all original disks are existing after restarting the unit.
Disk “x” failed. e failed disk is replaced
A disk is re-installed
e original disk sequence is
restored
e RAID array is recreated.
DISK x Fail
Fan Failure Message
LCD Display Message Message Cleared When...
FAN Fail
Fan failure. xxxx rpm = the current speed of the fan
e failed fan is repaired or replaced
xxxx rpm
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RAID Configuration Failure Message
LCD Display Message Message Cleared When...
page 39
RAID Level
Unmatched
RAID Fail
code: 1 <---->
Overheating Error Message
LCD Display Message Message Cleared When...
Over Temperature
e setting of the RAID Level Switch Selectors does not match the existing RAID level.
e setting of the RAID Level Switch Selectors does not match the existing RAID level.
e temperature of the LaCie Biggest Quadra has reached 53°C.
e LaCie Biggest Quadra is shut
down and the RAID Level Switch Selectors are re-set to their original RAID level
If you intend to initialize a new
RAID array, re-insert four disks and create a new RAID; or
e LaCie Biggest Quadra is shut
down and the RAID Level Switch Selectors are re-set to their origi­nal RAID level
e temperature drops below 53°C
53°C
Over Temperature
Disk Shutdown!
e temperature of the LaCie Biggest Quadra has exceeded 55°C.
Shut down the Biggest Quadra
and wait for the temperature to drop below 53°C.

5.2.4. RAID and Disk Status Messages

ese messages will be displayed during one of the following processes.
Power On
LCD Display Message Message Cleared When...
Biggest Quadra
e LaCie Biggest Quadra is being powered on.
e LaCie Biggest Quadra has com-
pleted its boot process
Boot...
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Disk Initialization
LCD Display Message Message Cleared When...
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Biggest Quadra
e disks are spinning up. e LaCie Biggest Quadra has com-
pleted disk initialization
Initialize Disks
Ready
LCD Display Message Message Cleared When...
Biggest Quadra
e LaCie Biggest Quadra has been powered on successfully.
e LaCie Biggest Quadra has com-
pleted disk initialization
Ready hh:mm
RAID Level
LCD Display Message Message Cleared When...
Displays the RAID level and capacity. e Menu button is pressed
Level x
xxxx GB

5.2.5. RAID and Disk Information Messages

e following messages will be displayed when there is an established RAID array and the Menu button is pushed. Press the Menu button to scroll through the messages, in the following order.
Disk Information
LCD Display Message Message Cleared When...
Disk 1
YYYYYYYYY
ATA mode X
xxxx GB
Information about the Disk in Drive Bay 1. YYYYYYY = the Disk ID
e ATA mode and capacity infor­mation about the Disk in Drive Bay
1.
e Menu button is pressed
e Menu button is pressed
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Firmware Version
LCD Display Message Message Cleared When...
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Firmware
Displays the firmware version. e Menu button is pressed
Ver: x.xx
Fan And Temperature Information
LCD Display Message Message Cleared When...
Fan: xxxx rpm
Displays the fan speed and tempera­ture in degrees Celsius.
e Menu button is pressed
Temperature: xx°C
Serial Number
LCD Display Message Message Cleared When...
serial number
Displays the serial number of the LaCie Biggest Quadra.
e Menu button is pressed
xxxxxxxxxxx
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Maintaining the Biggest Quadra
User Manual

6. Maintaining Your LaCie Biggest Quadra

6.1. Removing/Replacing A Drive

page 42
In the event that an individual hard disk fails in the LaCie Biggest Quadra, please contact your LaCie re­seller or LaCie Customer Support. Additional, spare drive trays with pre-installed hard disks may also be purchased (sold separately).

6.2. Firmware Updates

LaCie may periodically release firmware updates for the Biggest Quadra. Please contact LaCie Tech­nical Support for information on obtaining firmware updates.
CAUTION: Do NOT attempt to replace a hard
disk yourself. Removing a hard disk from a drive tray will void the warranty.
ImpOrTANT INfO: Array configuration and
data are not affected by firmware updates.
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7. Technical Information

7.1. File System Formats

Technical Information
page 43
Mac Users
Mac OS 10.x Users
You may customize the drive by reformatting and/or partitioning the drive with separate file system formats. For optimal performance in Mac OS environments, for­mat and partition the drive as one large Mac OS Ex­tended volume.
Mac OS Extended (HFS+)
Mac OS Extended refers to the file system used by Mac OS 8.1 and later. HFS+ represents an optimization of the older HFS file system by using hard disk space more efficiently. With HFS+, you are no longer limited by block size.
MS-DOS File System (FAT 32)
is is the Microsoft file system, more typically known as FAT 32. is is the file system to use if you are going to be using your LaCie Hard Drive between Macs and Windows operating systems.
ImpOrTANT INfO: If you will be sharing
the hard drive between Mac and Windows oper­ating environments, you will want to follow these guidelines: Mac OS X prefers that all partitions be the same format, therefore only the first FAT 32 partition is guaranteed to mount.
Mac OS 10.1.x -
Works reliably with FAT 32 partitions less than
32GB
Mac OS 10.2.x -
Works reliably with FAT 32 partitions less than
128GB
Does not mount FAT 32 partitions greater than
128GB
Mac OS 10.3.x -
Mounts any FAT 32 drive of any size
Mounts NTFS volumes as READ-only
UNIX File System
is is the file system based on UNIX, and is pref­erable for users developing UNIX-based applications within Mac OS 10.x. Unless you have a specific reason to use the UNIX File System, you should instead format your drive using Mac OS Extended (HFS+), because it provides Mac users with a more familiar operating ex­perience.
TeChNICAl NOTe: Mac OS 10.3.x Users -Mac
OS Extended (Journaled) under Panther, Apple introduced journaling to the Mac OS Extended file system, which helps protect the file systems on Mac OS volumes. When journaling is enabled, file system transactions are maintained and recorded continuously in a separate file, called a journal. In the event of an unplanned shutdown, the OS uses the journal to restore the file system. Journaling is also backward compatible, and all volumes with journaling enabled can be fully used by computers not running Mac OS 10.3.x. For more informa­tion, please visit Apple’s website.
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Windows Users
ere are basically two file system formats for Win­dows: FAT 32 and NTFS. e following information will hopefully make choosing one or the other a little easier.
FAT 32
FAT is an acronym for File Allocation Table, which dates back to the beginnings of DOS programming. Originally, FAT was only 16 bits, but after the second release of Windows 95 it was upgraded to 32 bits, hence the name FAT 32. In theory, FAT 32 volume sizes can range from less than 1MB all the way to 2TB. It is the native file system of Windows 98 and Windows Me, and is supported by Windows 2000 and XP. When FAT 32 is used with Windows 2000 and XP, though, vol­ume size is limited to 32GB (by the Windows partition utility, i.e. Disk Manager), and the individual file size is limited to 4GB.
NTFS
Technical Information
page 44
Use NTFS if...
...you will be using the drive only under Windows 2000 or Windows XP (performance will generally be greater when compared to FAT 32). is file system is compat­ible in read only mode with Mac OS 10.3 and higher.
Use FAT 32 if...
...you will be using your drive between both Windows and Mac OS 9.x or 10.x; or sharing the drive between Windows 2000, XP, and 98 SE. Maximum single file size: 4GB.
is acronym stands for New Technology Filing System, and it is the native file system for Windows NT, Windows 2000 and XP. NTFS offers several features that are not available with FAT 32; i.e. file compres­sion, encryption, permissions, and auditing, as well as the ability to mirror drives and RAID 5 capabilities. e minimum supported volume size for NTFS is 10MB with a maximum of 256TB and a 16TB file size limit. Volumes created in NTFS can only be directly accessed (not through shares) by Windows NT, Windows 2000 and XP, without resorting to help from third-party products.
Use HFS+ if...
...you will be using the drive on Macs only; performance will generally be greater when compared to FAT 32. is file system is NOT compatible with Windows OS.
For more information, please refer to section 4.5. Format-
ting and Partitioning Your LaCie Hard Drive.
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7.2. Available Storage Capacity

Technical Information
page 45
A gigabyte (GB) means 1,000,000,000 bytes. In or­der to utilize a hard disk drive, it has to be formatted first. Formatting a disk consists of the following: the operating system erases all of the bookkeeping infor­mation on the disk, tests the disk to make sure that all of the sectors are reliable, marks bad sectors (i.e., those that are scratched) and creates internal address tables that it later uses to locate information. Once formatted, the actual available storage capacity varies, depending on operating environment, and is generally about 5 to 10% less than the non-formatted capacity.

7.3. Optimizing Data Transfers

Data transfers are the flow of data that accomplish­es a task, usually related to moving data from storage to computer RAM, or between storage devices. With external drives, such as the LaCie Biggest Quadra, the data is transferred from the drive to the computer via the FireWire or USB interface. e data is fed from the drive through the FireWire port on the drive, and passes to the computer through the FireWire host-bus adapter interface.
Computer manufacturer’s implementation of the FireWire host-bus adapter interfaces vary widely. For computers running Windows 2000 and later, the FireWire interface, which is referred to as either IEEE 1394 or iLink on PCs, is less common as a native host­bus adapter. Nearly all recent Apple computers have na­tive FireWire interface ports.
e FireWire interfaces specify certain require­ments, filed under the OHCI (Open Host Controller Interface) standards. All LaCie drives comply to OHCI standards and have been rigorously tested on computers that have host bus adapters that also comply to OHCI
TeChNICAl NOTe: Capacity depends on
RAID mode selected:
RAID 0: 100%
RAID 0+1: 50%
RAID 5: 75%
RAID 5+spare: 50%
standards. Unfortunately, not all manufacturers respect these guidelines, and anomalies may arise with comput­ers that have host bus adapters that do not conform to OHCI standards.
For the best performance, connect your LaCie Big­gest Quadra directly to a native FireWire port on your computer, and avoid daisy-chaining. During data trans­fers, it’s best to wait before launching other applications that will be using the same port.
If you do not have a native FireWire port, LaCie offers FireWire host bust adapter cards, also known as PCI or PC/PCMCIA cards, that have been tested and comply with LaCie drives. Please contact your reseller or LaCie Customer Support for more information.
TeChNICAl NOTe: Another important factor
in file transfer speeds is how the drive has been for-
matted. For more TN information in choosing the
correct file system format, please see section 7.1.
File System Formats.
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7.3.1. FireWire 800 Ports and Performance
Technical Information
page 46
To utilize the newly enhanced FireWire 800 per­formances, your computer must be equipped with a FireWire 800 host bus adapter card (either sold sepa­rately, or integrated by your computer’s manufactur­er); these host bus adapter cards include one or more FireWire 800 ports, and you must be running Mac OS
10.2.4 and higher, or Windows 2000 or Windows XP in order to achieve FireWire 800 performance and func­tionality.
If you use FireWire equipped peripherals (either the original FireWire standard or the new FireWire 800), one of the easiest and least expensive ways to improve the performance, reliability and value of your system is by installing additional ports. By adding a FireWire PCI/PC card you can isolate fast and slow devices, cre­ate more effective RAID configurations, take full advan­tage of bus-powered devices and protect and increase the overall value of your system.
Not all FireWire devices are created equal; some de­vices support faster transfer rates than others. For exam­ple, DV camcorders deliver data at the slower 100Mb/s and 200Mb/s rates, while hard drives typically deliver data at the 400Mb/s rates. When the devices are daisy­chained (connected to each other and sharing a single port), the devices may be reduced to the transfer rate of the slowest device. With a separate FireWire PCI card,
you can isolate the slow devices to one port, while dedi­cating another port to your high-speed devices.
is principle also has a great effect on the efficiency and performance of RAID 0 striped configurations, where each interface can operate at maximum speed without being affected by the other devices on the same bus. Essentially, by adding an additional PCI card, you create another controller for the data. Instead of hav­ing four drives connected to one port and daisy-chained, with an additional PCI card you can connect two drives to one port, and two drives on a second port on another controller, improving speed by spreading the data over two controllers instead of one.
Also think of an additional FireWire bus as a se­rious way to protect your expensive computer system. If you happen to work in an environment where you frequently share devices with other computers and us­ers, you can inadvertently “blow” a FireWire port, if, for instance, you have a defective cable, or the connector is forced in upside down. Replacing a FireWire PCI/PC card is far less expensive than repairing or replacing an entire motherboard.
Contact your LaCie reseller or LaCie Customer Support for information abut FireWire 800 PCI or PC Cards, or visit our website: www.lacie.com.
ImpOrTANT INfO: At the time of publica-
tion (Sept. 2006), only Mac OS 10.2.4 and higher,
and Windows 2000 and Windows XP, support
FireWire 800 functionality, and the IEEE 1394b
interface is not a standard feature implemented on
the motherboards of all PC-compatible comput-
ers.
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7.3.2. Hi-Speed USB 2.0 Ports and Performance
Technical Information
page 47
To utilize the enhanced Hi-Speed USB 2.0 per­formance, your computer must be equipped with a Hi­Speed USB 2.0 host bus adapter card (either sold sepa­rately, or integrated by your computer’s manufacturer) and the appropriate drivers. ese host bus adapter cards, which include one or more USB ports, are shipped with special Hi-Speed USB 2.0 drivers that enable the com­puter to control the card. ese drivers must be installed in order for USB 2.0 devices connected to the port to work at their correct speeds.
Computers running Windows 2000 and Windows XP automatically manage Hi-Speed USB 2.0 devices and drivers, while Windows 98 SE and Windows Me
will require that drivers be installed before a Hi-Speed USB 2.0 device is attached.
Mac OS 9.x does not support Hi-Speed USB 2.0 functionality, and all Hi-Speed USB 2.0 devices will only operate at the original USB specifications. Mac OS
10.2.7 and later supports Hi-Speed USB 2.0, and Mac OS 10.x also supports Hi-Speed USB 2.0, but you will have to purchase a third-party PCI or PC Card and ap­propriate drivers.
Contact your LaCie reseller or LaCie Customer Support for information about Hi-Speed USB 2.0 PCI or PC Cards, or visit our website: www.lacie.com.
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8. FireWire Questions & Answers

FireWire Questions & Answers
page 48
What Does IEEE 1394 Mean?
IEEE (the Institute of Electrical and Electronics Engineers) refers to the engineering corps that devel­oped the 1394th standard, defining the high-perfor­mance serial input/output (I/O) bus used to connect peripheral devices. ere are now two standards:
IEEE 1394a, which refers to the original standard adopted in 1995, and IEEE 1394b, which refers to the new standard, adopted in 2002.
What Is The Relationship Between IEEE 1394, FireWire, iLink And DV?
ese four names all refer to the same interface:
IEEE 1394 is the term commonly used in the com-
puter industry.
FireWire is the brand name used by Apple.
iLink is the brand name used by Sony for both con-
sumer electronics and personal computers.
DV is short for “Digital Video,” and is used as the
logo for the interface on most video camcorders.
What Are The Benefits Of The FireWire Inter­faces?
e FireWire interface is a fast, cross-platform serial bus, and is ideal for digital audio, video and graphic ap­plications that demand plenty of bandwidth. Both ver­sions of FireWire offer Plug & Play connectivity, so all you have to do is plug in your drive and begin using it, they also allow up to 63 devices to be connected via a single bus and offer peer-to-peer connectivity, enabling multiple computers and FireWire devices to be con­nected at the same time. FireWire also supports both isochronous and asynchronous capabilities, meaning
that it can guarantee real-time data delivery, so there is no danger of inaccurately ordered or delayed frames.
What Is The Difference Between FireWire 400 And FireWire 800?
Essentially, the main difference between the two interfaces can be summed up in one word: speed. FireWire 800 effectively doubles the bandwidth of the original FireWire 400 interface. e new FireWire 800 interface offers truly impressive results, with speeds up to 800Mb/s for a single bus, and even greater for several buses in RAID 0 configurations.
Other key advancements include the support of in­creased cabling distances and a newly enhanced arbitra­tion architecture.
Utilizing cables constructed of professional-grade glass optical fiber, when both devices are connected via a FireWire 800 hub, FireWire 800 can burst data across 100 meters of cable.
e new arbitration scheme greatly improves on the existing architecture by incorporating advanced 8B10B data encoding (based on codes used by Gigabit Ether­net and Fibre Channel), which reduces signal distortion, and also improves the arbitration time by prepping the arbitration while the current data packet is being sent, so that data is sent as soon as the current transmission is completed.
What Are The Ideal Uses For FireWire?
FireWire helped fuel a revolution for digital content creators, and was awarded a 2001 Primetime Emmy En­gineering Award by the Academy of Television Arts & Sciences for its contribution. Due to its high bandwidth and support of both isochronous and asynchronous data delivery, FireWire has found a very successful place in
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FireWire Questions & Answers
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both the computer and consumer electronics industries. Whether connecting game consoles, personal video recorders, home stereo equipment, digital TVs, hard drives, CD/DVD-RW drives, printers, scanners, tape drives or other digital hardware equipment, FireWire is well-suited to handle all these various requirements.
With the advent of the new FireWire 800 standard, the revolution created by the original will only grow. For those working with digital video, the new standard will enable new bandwidth-intensive applications, such as multiple-stream, uncompressed, standard-definition video.
Will FireWire 400 Devices Run Faster When Connected To A FireWire 800 Port?
Unfortunately, this is not the case. In order to at­tain FireWire 800 speeds, both the device and port have to be FireWire 800 enabled. For instance, an external hard drive with a FireWire 800 9-pin connection will only reach FireWire 800 transfer rates when it is con­nected to a FireWire 800 9-pin host bus adapter card via a properly certified FireWire 800 9-pin to 9-pin beta cable.
pin end of the FireWire cable must be connected to the FireWire 400 port of the device, and the 9-pin end must be connected to the FireWire 800 port.
When FireWire 400 and FireWire 800 devices are mixed, all transfer rates revert to the original FireWire 400 speed.
What Do I Do If My Computer Does Not Have A FireWire Port?
Most computers manufactured today incorporate at least one FireWire port. If your computer does not have a native port, you can install one by adding a PCI or PCMCIA host bus adapter card. Please contact your computer supply specialist for a specific card that will work with your system.
For more information about the FireWire interface, please visit: www.lacie.com/technologies
When a FireWire 400 device is connected to a FireWire 800 port, the FireWire 400 device will only operate at the original FireWire 400 speeds.
Will FireWire 800 Devices Work On FireWire 400 Ports And Vice Versa?
e new standard was designed to be backwards compatible, meaning that FireWire 800 devices will still operate via the original FireWire 400 port. To connect a FireWire 800 device to a FireWire 400 port, a specific adapter cable must be used, though. ere are two types of FireWire 400 ports: 6-pin and 4-pin. For FireWire 800 devices to work, they must be connected by placing the 9-pin end of the FireWire cable into the FireWire 800 port of the device, and the opposite 6-pin or 4-pin end into the FireWire 400 port.
e same holds true for FireWire 400 devices being connected to a FireWire 800 host port. e 4-pin or 6-
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9. USB Questions & Answers

USB Questions & Answers
page 50
What Are The Benefits Of The USB Interfaces?
Cross-platform: Use your USB peripherals on both
Mac and Windows platforms.
“Hot Swappable”: No need to shut down or restart
your computer when adding or removing a USB de­vice. Plug it in and its ready.
Automatic configuration: Once your device is con-
nected, your computer recognizes the device and au­tomatically configures the necessary software.
Daisy-Chaining: with USB ports on your computer,
you can connect up to 127 peripherals using hubs.
Easy Installation: One standardized port and plug
combination makes it simple to connect.
What Is The Difference Between USB And Hi­Speed USB 2.0?
e main difference is speed. e original version of the interface is capable of throughput up to 12Mb/s. Hi-Speed USB 2.0 supports data speeds up to 480 Mb/ s, making it 40 times faster than its predecessor. is in­creased bandwidth translates into higher performance in demanding applications requiring high transfer rates.
What Are The Ideal Uses For USB?
USB is perfect for more traditional connections such as keyboards, mice, joysticks and scanners. ese types of devices don’t require fast data transfer rates, and oper­ate very successfully at the slower speeds.
What Are The Ideal Applications For Hi-Speed USB 2.0?
Digital cameras, CD/DVD drives, hard drives and scanners will all benefit from the added bandwidth and performance gains of the new implementation of the
USB standard. Hi-Speed USB 2.0 provides the neces­sary fast data transfer rates that today’s devices require, and combines the earlier specifications so older devices that operated under the original USB standards will still work with Hi-Speed USB 2.0.
Will USB Devices Run Faster When Connected To A Hi-Speed USB 2.0 Bus?
Unfortunately, no. e Hi-Speed USB 2.0 specifica­tion is specifically written to allow developers to design higher speed peripherals that can take advantage of the extra bandwidth. USB devices, though, will still operate at 12Mb/s at full-speed and 1.5Mb/s at low-speed on a Hi-Speed USB 2.0 bus. Even though USB devices won’t run any faster, they can work alongside Hi-Speed USB
2.0 devices on the same bus. However, if you plug in a Hi-Speed USB 2.0 device to a USB bus, the speed of the Hi-Speed USB 2.0 device will decrease to 12Mb/s.
What Is A USB Hub?
Technically, you can connect up to 127 devices to a single USB bus. For more than two devices, though, you must make new connections using a peripheral called a “hub.” A hub, which you hook up directly to a USB connector on your computer, usually has 4 or 7 output connections enabling you to connect the same number of peripherals. One of the hub’s main functions is to re­generate signals that lose part of their strength as they are transmitted via the USB cable. By connecting yet another hub to a connector on the existing hub, you can then plug in a new set of peripherals and so on, up to a maximum of 127.
Some hubs have no power supply and others are self-powered. When you choose a hub, opt for the self­powered variety, as they have their own AC adapter. e most powerful hubs provide 0.5A of power to each port.
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If you buy a hub, make sure that it supports per-port switching. is function prevents the entire chain of pe­ripherals from freezing up if one of them is not working properly or is down.
Will Hi-Speed USB 2.0 Devices Work On USB Hubs And Vice Versa?
You can use your Hi-Speed USB 2.0 devices with USB hubs, but the peripherals will be limited to USB performance levels.
ere are Hi-Speed USB 2.0 hubs that are able to communicate in three modes: high-speed (480Mb/s), full-speed (12Mb/s), and low-speed (1.5Mb/s). Hi­Speed USB 2.0 is backwards compatible, so you will
be able to connect USB devices to Hi-Speed USB 2.0 hubs; however, the USB devices will still maintain their normal performance levels (i.e. 12 Mb/s).
In order to achieve the fast data transfer rates of Hi-
Speed USB 2.0, you must connect your Hi-Speed USB
2.0 device directly to a Hi-Speed USB 2.0 port on ei­ther a computer or hub.
For more information about the USB interface,
please visit: www.lacie.com/technologies
TeChNICAl NOTe: Avoid using USB connec-
tors found on certain peripherals such as keyboards. ese are passive (or pass-through) connectors that lead to power loss and unstable operation.
Only use USB cables shorter than 5 meters (ap­proximately 15 feet). Using longer cables may cause the peripherals to malfunction due to excessive re­duction in electrical signal strength.
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10. eSATA Questions & Answers

USB Questions & Answers
page 52
What is eSATA?
Your LaCie d2 Quadra Hard Drive uses the latest in SATA technology, allowing interface (or bus) transfer rates of up to 1.5Gb/s. SATA technology was originally developed to serve as an internal interface, delivering improved performance to internal connections. Soon after, eSATA, a connector that can be used for SATA I as well as SATA II, was developed, allowing for the use of shielded cables outside the PC.
eSATA technology was developed to be rugged and durable. eSATA connectors do not have the “L” shaped design of other SATA connectors. In addition, the guide features are vertically offset and reduced in size to pre­vent the use of unshielded internal cables in external ap­plications.
Initial Serial ATA technology removed the perfor­mance bottleneck of the Parallel ATA specification, and follows a clearly defined road map to greater and greater data transfer rates and feature improvements.
Deriving its name from the way that it transmits signals, in a single stream, or serially, Serial ATA op­erates in a point-to-point topology. is connectiv­ity methodology delivers the entire available interface bandwidth to each device, allowing each device to op­erate at its maximum throughput, and provides direct communication between the device and the system at any time, reducing arbitration delays associated with shared bus topologies.
What are the key differences between SATA I and SATA II technology?
For single drive configurations, SATA I, SATA II and FireWire 800 will have about the same performance. However, in a RAID0 configuration, SATA I and SATA II will allow faster transfer rates than FireWire 800, which may limit transfer rates.
What are the features and benefits of Serial ATA and Serial ATA II?
e Serial ATA specification provides several key features that will help spur widespread implementa­tion:
Performance: Serial ATA is a point-to-point topol-
ogy, and does not have to share the bus, instead dedi­cating full bandwidth to the device. ese dedicated links make creating a Serial ATA RAID array quick and relatively inexpensive to implement.
Easy installation and configuration: ere are no de-
vice IDs, termination or master/slave conflicts, and the standard supports hot-plug connectivity. Drives can be added, upgraded or removed without having to power down the whole system.
Improved reliability: Serial ATA also uses 32-bit cy-
clic redundancy checking (CRC) on all transfers to ensure correct data transmissions. Due to this CRC capability, Serial ATA performs protection and re­covery features at multiple levels: PHY layer, link layer and transport and software layers.
Command optimization: Serial ATA utilizes Na-
tive Command Queing (NCQ) and first party direct memory access (DMA) to intelligently order com­mands in an internal queue within the drive, with­out having to involve the host CPU. Judging its own drive head’s angular and rotational position, the drive selects a data transfer from the queue that will mini­mize both its seek and rotational latencies.
Simplified structure: Serial ATA utilizes a more ef-
ficient signaling voltage (250mV vs. 5V for Parallel ATA), and much smaller, thinner and compact cables and connectors. Due to the simplified cabling (the reduction in the number of pins and wires), the num­ber of fault possibilities decreases.
Seamless integration: Serial ATA maintains register
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and software compatibility with Parallel ATA, and should be transparent to both the BIOS and oper­ating system. Simply add more Serial ATA links to increase the number of connectivity points in your system.
What are the ideal uses of Serial ATA?
Although the specification supports all ATA and ATAPI devices (i.e. CD, DVD, tape drives, etc.), and delivers superior performance than both Hi-Speed USB
2.0 and FireWire/IEEE 1394, external Serial ATA con­nectors are intended for storage devices. Serial ATA works best in storage environments that require high data throughput to deliver large files quickly and effi­ciently, maximizing the storage systems utilization and enhancing overall productivity.
Due to its performance, reliability, scalability and cost-effectiveness, Serial ATA can be implemented in a wide-range of settings, from desktop usage to network storage applications.
USB Questions & Answers
page 53
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11. Troubleshooting

Troubleshooting
page 54
In the event that your LaCie hard drive is not work­ing correctly, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and your drive is still not working correctly, please have a look at the FAQs that are regularly published on our website –
www.lacie.com.
One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be avail­able. If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section
12. Contacting Customer Support for details).
Problem Possible Solutions
When I lock a Drive Bay into place, the Disk Activity Indicator turns red and the alarm beep sounds.
Exchange the Drive Bay with another Drive Bay and attempt to lock them in place again to see if it is a faulty Drive Bay. If the problem continues, contact your LaCie reseller or LaCie Customer Support.
Manual Updates
LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.
If your manual does not reflect the configurations of the product that you purchased, please check our web­site for the most current version available.
e alarm beep is sounding. How do I turn it off?
e LaCie Biggest Quadra does not appear in the BIOS.
What should I do in the event of a disk failure?
Using the existing disks, I want to create a new RAID array.
Either unlock the Drive Bay of the failed disk, or press the Enter button.
Ensure that the array has completed the initialization process.
For a RAID 5/RAID 0+1 array, you will need to replace the disk. Data rebuilding will begin as soon as the failed disk is replaced. For a RAID 5 + Hot Spare array, data will be re-built automatically to the hot spare disk. You do not need to replace the failed disk immediately. When adding a new disk, the capacity of the new disk MUST equal or be greater than the smallest disk in the array. Otherwise, the LaCie Biggest Quadra will reject the disk, even though it works. Caution! Do not attempt to replace a hard disk yourself. You will void your warranty. Please see the disk replacement procedure in section
6.1..
First, power off the LaCie Biggest Quadra and remove all the Drive Bays. Next, set the new RAID level with the RAID Level Switch Selectors and power the LaCie Biggest Quadra back on. Gently slide and lock the Drive Bays back into place to begin the initialization process. Since you are using previously installed disks, the LaCie Biggest Quadra will display a message, “Create New RAID?” Choose yes by pressing the Enter button, and the initialization will start. Note – all data on the disks will be erased during the initialization.
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Problem Possible Solutions
Troubleshooting
page 55
e LaCie Biggest Quadra is not recognized by the host computer.
I was creating a RAID 5 ar­ray, and a disk failed. What should I do?
I only have two or three disks. Can I still create a RAID array?
e LCD Display reads “unmatched.”
Ensure that the interface cable (either FireWire 800 or Hi-Speed USB 2.0) is securely attached to both the LaCie Biggest Quadra and the host computer. Check the LCD Display of the LaCie Biggest Quadra for error messages.
Replace the failed disk with another disk of equal or greater capacity. e array will re-initialize when the failed disk is replaced and the process is restarted.
e LaCie Biggest Quadra cannot create an array from just two disks. If you only have three disks, you can only create a RAID 5 + Hot Spare array. e three disks must be installed in the bottom three Drive Bays, with the top Drive Bay (the Hot Spare location) empty.
e RAID Level Selector Switch is not set to the level of the existing array. In the event that the RAID level does not correspond to both the disk settings and the RAID Level Switch Selectors, the LCD will display the following two alternating messages:
1. “RAID level” “Unmatched”
2. “Current: Rx” (i.e. the current RAID level settings of the installed disks) “Original: Rx” (i.e. the RAID level settings on the RAID Level Switch Selectors)
Example:
e RAID Level Switch Selectors are positioned to indicate a RAID 0 setting, but the disks were set earlier as a RAID 5 array, the LCD will display the following two alternating messages:
1. “RAID Level” “Unmatched”
2. “Current: R5” “Original: R0”
In this situation, the array will not function. ere are two options:
1. Shut down the LaCie Biggest Quadra and re-position the RAID Level Switch Selectors to the previous RAID setting, in this case, RAID 5.
2. Re-insert the four drives, and re-create the array as a RAID 0 array. If there is any data on the disks, it will be lost during the initialization.
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12. Contacting Customer Support

Before You Contact Technical Support
Read the User Manual and review the Troubleshoot-
1. ing section.
Try to isolate the problem. If possible, make the
2. drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly at­tached.
If you have asked yourself all of the pertinent ques­tions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us via the contacts on page 57. Before contacting us, make sure
Contacting Customer Support
page 56
that you are in front of your computer and that you have the following information on hand:
Your LaCie drive’s serial number
Operating system and version
Computer brand and model
Amount of memory installed
Names of any other devices installed on your
computer, including CD/DVD burners
Information to Include in Email Correspondence
Information Where to Find Information
1. LaCie hard drive serial number Located on a sticker at the back of drive or on the original packaging
2. LaCie hard drive file format Mac users:
Select the Big Disk Extreme icon on the desktop and press Command + I, or press the Control key and choose Get Info.
Windows users:
Right click the Big Disk Extreme icon and select Properties.
3. Macintosh/PC model
4. Operating system version
5. Processor speed
6. Computer memory
7. e brands and models of other internal and external peripherals installed on my computer
Mac users:
Click on the Apple icon in the menu bar and select About this Mac.
Windows users:
Right click My Computer and select Properties > General.
Mac users:
Click on the Apple icon in the finder bar and select About this Mac. Select More Info... e System Profiler will launch and will list your internal and external peripherals.
Windows users:
Right click My Computer and select Properties > Hardware.
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12.1. LaCie Technical Support Contacts

Contacting Customer Support
page 57
LaCie Asia, Singapore, and Hong Kong
Contact us at: http://www.lacie.com/asia/contact/
LaCie Belgium
Contact us at: http://www.lacie.com/be/contact/ (Français)
LaCie Denmark
Contact us at: http://www.lacie.com/dk/contact
LaCie France
Contact us at: http://www.lacie.com/fr/contact/
LaCie Italy
Contact us at: http://www.lacie.com/it/contact/
LaCie Netherlands
Contact us at: http://www.lacie.com/nl/contact/
LaCie Australia
Contact us at: http://www.lacie.com/au/contact/
LaCie Canada
Contact us at: http://www.lacie.com/caen/contact/ (English)
LaCie Finland
Contact us at: http://www.lacie.com/fi/contact/
LaCie Germany
Contact us at: http://www.lacie.com/de/contact/
LaCie Japan
Contact us at: http://www.lacie.com/jp/contact/
LaCie Norway
Contact us at: http://www.lacie.com/no/contact/
LaCie Spain
Contact us at: http://www.lacie.com/es/contact/
LaCie Switzerland
Contact us at: http://www.lacie.com/chfr/contact/ (Français)
LaCie Ireland
Contact us at: http://www.lacie.com/ie/contact/
LaCie International
Contact us at: http://www.lacie.com/intl/contact/
LaCie Sweden
Contact us at: http://www.lacie.com/se/contact
LaCie United Kingdom
Contact us at: http://www.lacie.com/uk/support/request/
LaCie USA
Contact us at: http://www.lacie.com/contact/
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13. Warranty Information

Warranty Information
page 58
LaCie warrants your LaCie Biggest Quadra and Drive Bays against any defect in material and work­manship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective LaCie Biggest Quadra and/or Drive Bay(s).
is warranty is void if:
e LaCie Biggest Quadra was operated/stored in
abnormal use or maintenance conditions;
e LaCie Biggest Quadra is repaired, modified or
altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie;
e LaCie Biggest Quadra was subjected to abuse,
neglect, lightning strike, electrical fault, improper packaging or accident;
e LaCie Biggest Quadra was installed improp-
erly;
e serial number of the LaCie Biggest Quadra or an
individual Drive Bay is defaced or missing;
e broken part is a replacement part such as a pick-
up tray, etc.
e tamper seal on the LaCie Biggest Quadra or an
individual Drive Bay casing is broken.
A hard disk from one of the Drive Bays was removed
or replaced by someone other than a LaCie techni­cian or a repair technician authorized by LaCie.
LaCie and its suppliers accept no liability for any loss of data during the use of this device, or for any of the problems caused as a result.
LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interrup­tions.
Any loss, corruption or destruction of data while us­ing a LaCie drive is the sole responsibility of the user, and under no circumstances will LaCie be held liable for the recovery or restoration of this data.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.
To obtain warranty service, call LaCie Techni­cal Support. You will be asked to provide your LaCie product’s serial number, and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty.
e LaCie Biggest Quadra subsystem must be se­curely packaged in its original box and shipped with postage prepaid.
Individual Drive Bays are shipped in a separate package; please consult LaCie Customer Support or your LaCie reseller for more information on the return procedure for individual Drive Bays.
ImpOrTANT INfO: Register online for free
technical support: www.lacie.com/register
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