Kyocera X-tc M2000, X-tc User Manual

user guide

X-tc

X-tc User Guide

This manual is based on the production version of the Kyocera X-tc phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:

4,901,307 5,109,390 5,267,262 5,416,797 5,506,865

5,544,196 5,657,420 5,101,501 5,267,261 5,414,796

5,504,773 5,535,239 5,600,754 5,778,338 5,228,054

5,337,338 5,710,784 5,056,109 5,568,483 5,659,569

5,490,165 5,51 1, 073 The Kyocera Wireless Corp. (“KWC”) products

described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly , any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law.

Furthermore, the purchase of the KWC products shall not be deemed to grant—either directly or by implication, estoppel, or otherwise—any license under the copyrights, patents, or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.

Kyocera is a registered trademark of Kyocera Corporation. Brick Attack and Race 21 are trademarks of Kyocera Wireless Corp. QUALCOMM is a registered trademark of QUALCOMM Incorporated.

Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation. Bluetooth trademarks are owned by Bluetooth SIG, Inc. and us ed by Kyocera Wireless Corp. under license.

The “Virgin” name and the Virgin signature logo are registered trademarks of Virgin Enterprises Limited and are used under license. All other trademarks are the property of their respective owners.

82-R5601-1EN, Rev. 001-DRAFT

FCC Notice

This device complies with part 15 of t he FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Wireless Corp. (KWC) supplied and approved accessory designed for this product. Using accessories that are not supplied or approved by KWC may violate FCC RF exposure guidelines.

Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.

THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver . It is designed and manufactured to not exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*

Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified by the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in pos itions and locations (e.g., at the ear and w orn on t he body) as required by the FCC for each model.

Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be

differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section www.fcc.gov/oet/ea after searching on the FCC ID: OVF-K4801.

Additional information on SAR can be found on the Cellular T elec ommunications and Internet Association (CTIA) web-site at www.ctia.org.

* In the United Stat es and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Bluetooth® Certification

For information about X-tc Bluetooth Certification, visit the Bluetooth Qualification Program Web site at qualweb.bluetooth.org.

Caution

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.

Optimize y our phone’s performance

Use the guidelines in this guide to learn how to optimize the performance and life of your phone and battery.

Air Bags

If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.

User Guide iii

Medical de vices

Pacemakers—Warning to pacemaker wearers: Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.

The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.

• Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.

• Do not carry your phone near your heart.

• Use the ear opposite the pacemaker.

• If you have any reason to suspect that interference is taking place, turn off your phone immediately.

Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult your service provider or call the customer service line to discuss alternatives.

Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.

In health care facilities—Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

Potentially unsafe areas

Posted facilities— Turn your phone off in any facility when posted notices require you to do so.

Aircraft—FCC regulations prohibit using your phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.

Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.

Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.

Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sp arks in s uch areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked.

They include:

• fueling areas such as gas stations

• below deck on boats

• transfer or storage facilities for fuel or chemicals

• vehicles using liquefied petroleum gas, such as propane or butane

• areas where the air contains chemicals or particles such as grain, dust, or metal powders

• any other area where you would normally be advised to turn off your vehicle engine

Use with care

Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.

Avoid magnetic environments

Keep the phone away from magnets which can cause improper functioning of the phone.

Keep your ph one dry

Keep the phone dry. Damage can result if the phone gets wet. Water damage is not covered under warranty.

Resetting the phone

If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:

1. Remove the battery door.

2. Remove and replace the battery. If the problem persists, return the phone to the

dealer for service.

Accessories

Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.

Radio Frequency (RF) energy

Your telephone is a radio transmitter and receiver. When it is on, it rec eives and s ends out R F energy. Your service provider’s network controls the power of the RF signal. This power level can range f rom

0.006 to 0.6 watts. In August 1996, the U.S. Federal Communications

Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:

• ANSI C95.1 (American National Standards Institute, 1992)

• NCRP Report 86 (National Council on Radiation Protection and Measurements,

1986)

• ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)

Your phone complies with the standards set by these reports and the FCC guidelines.

E911 mandates

Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.

Hearing Aid Compatibility (HAC) Features

This Virgin Mobile phone has received a HAC performance rating (designated by the letter M followed by a number). The rating for this phone is identified on the outside of this phone’s original packaging. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user .

Hearing Aids and Wireless Phones

A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio Frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.

ANSI Standard

To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aid compatibility (HAC) regulations must receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the

User Guide v

phone’s RF emissions level for use with hearing aids operating in the microphone setting.

The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating.

To determine the level of compatibility between your hearing aid and this Virgin Mobile HAC certified phone, combine the M rating of your hearing aid and the M rating of this phone. For example, if you pair an M3 hearing aid with an M4 phone, you will achieve a c ombined rating of 7.

• Any combined rating equal to or greater than 6 provides excellent performance.

• Any combined rating equal to 5 offers good performance.

• Any combined rating equal to 4 offers acceptable performance.

T-Ratings—Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

Hearing devices may also be m easured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

Please visit www.virginmobileusa.com if you have any additional questions about hearing aid-compatibility.

To purchase accessories, visit

www.kyocera-wireless.com/store or www.virginmobileusa.com.

Kyocera Wireless Corp. www.kyocera-wireless.com

Table of Contents

1 Getting Started. . . . . . . . . . . . . . . . . . . . . .1

Phone Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Activate your Account . . . . . . . . . . . . . . . . . . . . . .3

Find the Serial Number . . . . . . . . . . . . . . . . . . . .4

Program your Phone . . . . . . . . . . . . . . . . . . . . . .4

Get to Know your Phone. . . . . . . . . . . . . . . . . . . .4

LED Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Guide Conventions . . . . . . . . . . . . . . . . . . . . . . . .9

2 Call Features . . . . . . . . . . . . . . . . . . . . . .10

Power Phone Up . . . . . . . . . . . . . . . . . . . . . . . .10

Make Phone Calls. . . . . . . . . . . . . . . . . . . . . . . .10

Answer Phone Calls . . . . . . . . . . . . . . . . . . . . . .10

End Phone Calls. . . . . . . . . . . . . . . . . . . . . . . . .11

Activate Voice Dialing. . . . . . . . . . . . . . . . . . . . .11

Volume Control . . . . . . . . . . . . . . . . . . . . . . . . .11

Use Speed Dialing . . . . . . . . . . . . . . . . . . . . . . .11

Emergency Services . . . . . . . . . . . . . . . . . . . . . .11

3 Text Entry. . . . . . . . . . . . . . . . . . . . . . . . .13

Text Entry Modes . . . . . . . . . . . . . . . . . . . . . . . .13

Text Entry Quick Reference . . . . . . . . . . . . . . . .14

4 Messaging . . . . . . . . . . . . . . . . . . . . . . . .16

Messaging Menu . . . . . . . . . . . . . . . . . . . . . . . .16

Send Messages. . . . . . . . . . . . . . . . . . . . . . . . . .17

Manage Received Messages . . . . . . . . . . . . . . . .20

Use Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . .22

Handle Sent Messages . . . . . . . . . . . . . . . . . . . .23

Review Virgin Alerts . . . . . . . . . . . . . . . . . . . . . .23

Message Settings . . . . . . . . . . . . . . . . . . . . . . . .24

Erase Messages . . . . . . . . . . . . . . . . . . . . . . . . .25

Check Message Count. . . . . . . . . . . . . . . . . . . . .25

5 Contacts. . . . . . . . . . . . . . . . . . . . . . . . . .26

Contacts Menu . . . . . . . . . . . . . . . . . . . . . . . . . .26

Access Contacts . . . . . . . . . . . . . . . . . . . . . . . . .26

Add Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Use Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Customize Contacts . . . . . . . . . . . . . . . . . . . . . . 28

Erase Contacts . . . . . . . . . . . . . . . . . . . . . . . . . .29

Contact Groups . . . . . . . . . . . . . . . . . . . . . . . . . 29

Speed Dial List. . . . . . . . . . . . . . . . . . . . . . . . . .31

Voice Dial List . . . . . . . . . . . . . . . . . . . . . . . . . .31

View Phone Number . . . . . . . . . . . . . . . . . . . . .31

6 Recent calls . . . . . . . . . . . . . . . . . . . . . . .32

Recent calls Menu . . . . . . . . . . . . . . . . . . . . . . . 32

Work with Call Lists . . . . . . . . . . . . . . . . . . . . . .32

Erase Call List Records. . . . . . . . . . . . . . . . . . . .33

Work with Call Timers . . . . . . . . . . . . . . . . . . . .33

7 Media Player. . . . . . . . . . . . . . . . . . . . . . .34

Media Player Menu . . . . . . . . . . . . . . . . . . . . . .34

My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Media Player Settings . . . . . . . . . . . . . . . . . . . . .37

8 My Account. . . . . . . . . . . . . . . . . . . . . . . .39

Check your Account Balance . . . . . . . . . . . . . . . 39

Top-Up your Account. . . . . . . . . . . . . . . . . . . . . 39

For More Information . . . . . . . . . . . . . . . . . . . . 40

9 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Access VirginXL . . . . . . . . . . . . . . . . . . . . . . . . .41

Navigate VirginXL . . . . . . . . . . . . . . . . . . . . . . . .41

End a VirginXL Session. . . . . . . . . . . . . . . . . . . .41

10 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 42

My Stuff Menu . . . . . . . . . . . . . . . . . . . . . . . . . .42

My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

My music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

My graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . .43

My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

My themes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .44

User Guide vii

Media File Options . . . . . . . . . . . . . . . . . . . . . . 44

11 Pictures. . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Camera Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Take a Picture. . . . . . . . . . . . . . . . . . . . . . . . . . 46

Go to My pictures . . . . . . . . . . . . . . . . . . . . . . . 46

Camera Setting Options . . . . . . . . . . . . . . . . . . . 46

Other Camera Options . . . . . . . . . . . . . . . . . . . 47

12 Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Surf the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Search the Web . . . . . . . . . . . . . . . . . . . . . . . . . 48

Launch Connect . . . . . . . . . . . . . . . . . . . . . . . . 48

Go to MySpace . . . . . . . . . . . . . . . . . . . . . . . . . 48

Go to Facebook. . . . . . . . . . . . . . . . . . . . . . . . . 48

13 Tool s & Sett ings . . . . . . . . . . . . . . . . . . .49

Tools & Settings Menu. . . . . . . . . . . . . . . . . . . . 49

Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Phone info . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

16 Co nsum e r Limit e d Warrant y. . . . . . . . . . 72

14 Voice Commands. . . . . . . . . . . . . . . . . . .69

Call a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Call a Number. . . . . . . . . . . . . . . . . . . . . . . . . . 69

Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . . . . . 69

Play a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Find a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 70

15 Getting Help . . . . . . . . . . . . . . . . . . . . . . .71

Customer Support. . . . . . . . . . . . . . . . . . . . . . . 71

Qualified Service. . . . . . . . . . . . . . . . . . . . . . . . 71

Phone Accessories . . . . . . . . . . . . . . . . . . . . . . 71

Become a Product Evaluator . . . . . . . . . . . . . . . 71

viii

1 Getting Started

Phone Battery

Install the Battery

To install the battery:

1. With the back of the phone facing you, press on the back cover and slide it to the bottom of the phone.

2. Lift the back cover from the bottom to remove.

3. Place the battery in the phone casing with the metal contacts toward the top of the phone.

5. Slide the back cover to the top of the phone until it is securely in place.

kçíÉW=

power off the phone.

Before removing the battery, make sure to

Charge the Battery

You must have at least a partial charge in the battery to make or receive calls.

To charge the battery:

1. Remove the rubber USB cover and connect the AC adapter to the microUSB jack on the side of the phone.

4. Align the back cover side tabs with the slots on each side of the phone.

User Guide 1

2. Plug the adapter into a wall outlet. The battery icon in the upper-right corner of the

screen shows whether the phone is:

– Charging (animated icon) – Partially charged – Fully charged

You can safely recharge the battery at any time, even if it has a partial charge.

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The battery does not charge if you use

the phone while it is connected to an AC adapter.

Battery Safety Guidelines

• Do not disassemble or open the battery.

• Do not crush, bend, deform, puncture, or shred the battery.

• Do not attempt to insert foreign objects into the battery.

• Do not immerse the battery or expose it to water or other liquids. Even if a battery appears to dry out and operate normally, internal parts can slowly corrode and pose a safety hazard.

• Always keep the battery between 15 °C and 25 °C (59 °F and 77 °F). Do not expose the battery to extremes of temperature (heat or cold), fire, or other hazards such as a cooking surface, iron, or radiator.

• Never use any damaged battery.

a charger is qualified, contact customer support.

• Do not short-circuit the battery or allow metallic conductive objects—such as keys, coins, or jewelry—to contact the battery’s terminals.

• Replace the battery only with another qualified battery. Use of an unqualified battery may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether a replacement battery is compatible, contact customer support.

• Promptly dispose of used batteries in accordance with local regulations and recycle if possible. Do not dispose as household waste.

• Supervise all battery usage by children.

• Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, an internal short-circuit can occur and pose a safety hazard. If you suspect battery damage, take it to a service center for inspection.

• Improper battery use may result in a fire, explosion, or other hazard.

• Only use the battery for its intended phone.

• Only use the battery with a qualified charger. Use of an unqualified battery charger may present a risk of fire, explosion, leakage, or other hazard. If you are unsure about whether

2 Phone Battery

Common Causes of Battery Drain

4. Put the rubber cover back into place.

• Playing games or using the Web.

• Keeping backlighting on.

• Operating in digital mode when far away from a base station or cell site.

• Using data cables or accessories.

• Operating when no service is available, or service is available intermittently.

• High earpiece and ringtone volume settings.

• Repeating sound, vibration, or lighted alerts.

Memo ry Card

Install the Memory Card

To install the memory card:

1. With the front of the phone facing you, locate

the rubber memory card cover on the lower right hand side.

2. Remove the cover.

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may damage the phone.

Inserting a memory card improperly

Remove the Memory Card

To remove the memory card:

1. Remove the rubber memory card cover.

2. Use your finger nail to press and release the memory card in the slot until it bounces outward.

3. Carefully take the memory card out of the slot.

4. Put the rubber cover back into place.

3. Insert the memory card with the metal contacts facing toward the front of the phone until it is securely in place.

Accessories

To purchase accessories for your phone, such as a hands-free headset, carrying case, or car power adapter, visit

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Activate your Account

Before using your phone, you need to activate its service with Virgin Mobile. To activate your Virgin

lqb

With a memory card installed properly, the memory card icon appears at the top of the screen.

User Guide 3

Mobile account:

•Go to

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and click

7. Select process. Your phone restarts by itself.

cáåáëÜ

to complete the activation

• Call Virgin Mobile At Your Service at 1-888-322-1122.

Find the Serial Number

To activate your Virgin Mobile account, you need your phone's serial number.

From the main screen, select

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to find your phone's serial number. You can also enter ##6343# from the main screen

and select number. The decimal MEID appears at the top of the screen.

jbfa

to display your phone’s serial

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Program your Phone

Once you have activated your account, you need to program your Virgin Mobile phone number into your phone. When ready, follow these steps:

It may take a couple hours for Virgin Mobile to set you up on their network. They will send you a text message to let you know when you can start making calls. It may also take up to 4 hours for

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work.

, and

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features to

Get to Know your Phone

The following shows the front of the phone with the slide closed.

1. Turn on your phone.

2. Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).

3. Select

4. To activate your phone, select

prompt.

5. When your phone connects to the network,

select

6. When your phone displays your new Virgin

Mobile phone number, write it down.

4 Find the Serial Number

^Åíáî~íÉ=éÜçåÉ

pí~êí

at the prompt.

vÉë

at the

1. LED indicator. See “LED Indicator” on page

screen, selecting the

oáÖÜí=çéíáçå=Äìííçå

displays your contacts list.

oÉïáåÇ, mä~óLm~ìëÉ

, and

c~ëí=cçêï~êÇ

keys for the music player. From the main screen, press the

mä~óLm~ìëÉ

key twice to

start playing your music.

3. Phone screen.

iÉÑí=çéíáçå=Äìííçå

accesses menus and

functions. At the main screen, selecting the

iÉÑí=çéíáçå=Äìííçå

displays the main

menu.

péÉ~âÉêéÜçåÉ

key activates the

speakerphone and answers calls.

pÉåÇ

key starts or answers calls. Press once to display the recent calls list and twice to redial the last number dialed. Press and hold to activate voice commands.

k~îáÖ~íáçå

key scrolls through lists and text entry fields and accesses the following shortcuts from the main screen.

– Scroll left to access – Scroll right to access

pÉåÇ=íÉñí=ãëÖ

– Scroll up to access

_~ä~åÅÉ=C=ìë~ÖÉ

– Scroll down to go to

sáêÖáåui

jÉëë~ÖáåÖ=[=

pÉåÇ=éáÅ=ãëÖ

jó=^ÅÅçìåí=[=

oÉÅÉåí=Å~ääë

8. Phone speaker.

oáÖÜí=зйнбзå=Äìííçå

accesses the contacts

list and other menu options. At the main

10.

_~Åâ

key erases characters in text entry or returns you to the previous screen when navigating through menus.

båÇ

11.

key turns the phone on and off, ends calls or browser session, and returns you to the main screen.

12.

key selects a menu item or option. At the

main screen, short press of the

key displays the on-screen number keypad; long press displays the main menu.

The following shows the phone’s QWERTY keypad with the slide open.

oáÖÜí=çéíáçå=Äìííçå

accesses the contacts

list and other menu options.

båíÉê

key begins a new line in text entry.

_~Åâ

key erases characters in text entry or returns you to the previous screen when navigating through menus.

k~îáÖ~íáçå

keys, with the slide open, scroll

through lists and text entry fields and access

the same shortcuts from the main screen as the

k~îáÖ~íáçå

key on the front.

5. QWERTY keypad.

6. Number keypad.

póã

key lets you type symbol characters or

toggle between letters and symbols. Press the

póã

key once to change the input mode for

the next character; press twice (within 2

User Guide 5

seconds) to toggle between letters and symbols.

The following shows the back of the phone with the slide closed.

1. Accessory eyelet (for optional straps and lanyards).

2. Jack for AC adapter (included) and microUSB cable (sold separately).

`^m

key lets you change the case of the

t~êåáåÖW=

jack may damage the phone.

Inserting an accessory into the wrong

letters. Press once to change the case of the next letter; press twice (within 2 seconds) to toggle between case modes.

iÉÑí=çéíáçå=Äìííçå

accesses menus and

functions.

3. Jack for a hands-free headset (sold separately).

4. Slot for a memory card (sold separately).

t~êåáåÖW=

Inserting a memory card improperly

may damage the phone.

6 Get to Know your Phone

5. Camera lens.

`~ãÉê~

key activates Camera mode. To

activate camera mode, press and hold the

`~ãÉê~ sçäìãÉ

key.

key raises or lowers ringtone

volume.

LED Indicator

Your phone’s LED indicator displays different colors depending on the alert.

fеЕзгбеÖ=Å~ää

içï=Ä~ííÉêó

kÉï=ãÉëë~ÖÉ

jбллЙЗ=Е~дä

få=Å~ää

_~ííÉêó=ÅÜ~êÖáåÖ

cìääó=ÅÜ~êÖÉÇ=Ä~ííÉêó

^ä~êã=зк=лЕЬЙЗìäÉê= ~äÉêí

_äìÉíççíÜ

Green—blinks (not for call waiting calls).

Red—blinks until you charge the phone.

Red—blinks for the first minute or until you respond to the alert, whichever happens first.

Green—blinks until the call ends.

Red—displays until the phone is fully charged.

Green—displays until you disconnect the charger.

Red—blinks for the first minute or until you respond to the alert, whichever happens first.

Red—blinks until you respond to Bluetooth request.

User Guide 7

Main Menu

From the main screen, select

hold the

fÇäÉ=pí~íÉ=[ iÉîÉä=N=[= iÉîÉä=O

jÉåì jÉëë~ÖáåÖ

key to access the main menu.

`çåí~Åíë

oÉÅÉåí=Å~ääë

jÉÇá~=mä~óÉê

jó=^ÅÅçìåí

jÉåì

or press and

Access these options:

pÉåÇ=Éã~áä, sçáÅÉã~áä, sбкЦбе=^äÉêíë, pÉåí, lìíÄçñ, p~îÉÇ, aê~Ñíë jëÖ=лЙннбåÖë, bê~ëÉ=ãëÖë

Access these options:

sçáÅÉ=Çá~ä=äáëí

Access these options:

Å~ääë

Access these options:

pЙкобЕЙ=лЙннбåÖë

, and

jó=éÜçåÉ=@

`~ää=íáãÉêë

fåÄçñ, pÉåÇ=íÉñí=ãëÖ, pÉåÇ=éáÅ=ãëÖ, pÉåÇ=fj

, and

jÉëë~ÖÉ=Åçìåí

cáåÇ=å~ãÉ, ^ÇÇ=åÉï, dêçìéë, péÉÉÇ=Çá~ä=äáëí

jбллЙЗ=Е~дäë, oЙЕЙбоЙЗ=Å~ääë, lìíÖçáåÖ=Å~ääë, ^ää=

jó=ãìëáÅ

qçéJré, _~ä~åÅÉ=C=ìë~ÖÉ, sáêÖáå=^äÉêíë

and

pÉííáåÖë

, ,

, and

sáêÖáåui

jó=píìÑÑ

máÅíìêÉë

tÉÄ

qççäë=C= pÉííáåÖë

8 Main Menu

Access

Access these options:

jó=íÜÉãÉë

Access these options:

c~ÅÉÄççâ

Access these options:

`~ää=çéíáçåë, pЙЕмкбнó, jÉëë~ÖáåÖ, kÉíïçêâ, ^ÅЕЙллзкбÉë áåÑç

sáêÖáåui

, and

and

jçÄáäÉ=tÉÄ

jу=кбеЦнçåÉë, jó=гмлбЕ, jó=Öê~éÜáÅë, jó=Ö~ãÉë

jó=çíÜÉê=ëíìÑÑ

q~âÉ=~=éáÅíìêÉ, pÉåÇ=éáÅ=ãëÖ

pìêÑ=íÜÉ=tÉÄ, pÉ~êÅÜ, `çååÉÅí, jópé~ÅÉ

qççäë, _äìÉíççíÜ, aáëéä~ó, pçìåÇë, `зеоЙеáÉåÅÉ

, and

jó=éáÅíìêÉë

, and

mÜçåÉ=

Guide Conventions

In this guide, the following conventions are used when describing phone features.

pÉäÉÅí

oáÖÜí=зйнбзå=Äìííçå

means to press the

, or lh key to select an

iÉÑí=çéíáçå=Äìííçå

item seen on the display. For example, “Select

jÉåì çéíáçå=Äìííçå

mêÉëë

“Press the you to physically press the

” tells you to physically press the

to choose

jÉåì

from the display.

iÉÑí=

means to press a phone key. For example,

pÉåÇ

key to make a phone call” tells

pÉåÇ

key on your

phone.

pЕкздд

means to use the

k~îáÖ~íáçå

key to move though a list on the display. For example, “Scroll through your contacts list to choose a contact” means to physically press the

k~îáÖ~íáçå

key up

or down to scroll through the list on the display.

[

(greater than symbol) tells you to select an

option from a menu or list. For example,

jÉåì

“

qççäë=C=pÉííáåÖë

” means to:

1. Press the

jÉåì

2. Scroll to the

3. Press the lh key to select

pÉííáåÖë

User Guide 9

iÉÑí=çéíáçå=Äìííçå

qççäë=C=pÉííáåÖë

to select

option.

qççäë=C=

2 Call Features

This section describes the basic features related to calls.

Power Phone Up

• To turn your phone on, press the wait until the phone display lights up.

• To turn your phone off, press and hold the

båÇ

key until the phone plays a musical

chime and turns off.

båÇ

key and

Make Phone Calls

Make sure you are in an area where a signal can be received. Look for the signal strength icon on the main screen. The more bars, the stronger the signal. If there are no bars, move to where the signal strength is better.

When the phone has been idle for a time, it changes to power save mode. Press any key to return to normal operating mode.

There are several ways you can make a phone call.

Call Using Voice Commands

You can use voice commands to call a contact from your voice dial list or to dial a phone number. For more information, see “Voice Commands” on page 69.

Redial a Number

1. Press the history.

2. Highlight a phone number or contact and press the

kçíÉW=

or missed, press the

To redial the last number called, received

pÉåÇ

key once to open your call

pÉåÇ

key.

pÉåÇ

key three times.

Answer Phone Calls

When a call comes in, the phone rings, vibrates, or lights up. The phone number of the caller also appears if it is not restricted. If the number is stored in your contacts list, the contact’s name appears. There are several ways you can answer a phone call.

Call Using a Nu mber

1. Enter a phone number.

2. Press the

pÉåÇ

key.

Answer Using Earpiece

Press the

pÉåÇ

key.

Answer Using Speakerphone

Call Using a Contact

1. From

2. Press the

10 Power Phone Up

cáåÇ=å~ãÉ

pÉåÇ

key.

, highlight a contact.

Press the

péÉ~âÉêéÜçåÉ

key.

Answer Using Slide

Silence an Incoming Call

You can set the phone to instantly answer an incoming call when you slide the phone open. For more information, see “Enable Open to Answer” on page 65.

End Phone Calls

Press the

båÇ

key.

Activate Voice Dialing

1. Press and hold the

2. Follow the prompts. For more information, see “Voice Commands” on

page 69.

pÉåÇ

key.

Volume Control

Adjust Volume during a Call

Press the earpiece volume during a call.

sçäìãÉ

key up or down to adjust the

• To silence the phone without answering the

_~Åâ

call, press the key up or down.

• To silence the phone and answer the call, press the up or down and then press the

_~Åâ

key or press the

sçäìãÉ

pÉåÇ

key.

sçäìãÉ

key

Use Speed Dialing

Speed dialing allows you to assign a one- or two-digit shortcut to a contact. Before you can use speed dialing you must save a phone number as a contact and assign a speed dial location to it. See “Assign Speed Dials to Contacts” on page 29.

To call a contact that has a speed dial location.

1. Enter the one- or two-digit speed dial

location.

2. Press the

pÉåÇ

key.

Emergency Services

Use the Speakerphone

Your phone has a built-in speakerphone.

• To turn on the speakerphone, press the

péÉ~âÉêéÜçåÉ

appears on the main screen when the speakerphone is on.

• To turn off the speakerphone, press the

péÉ~âÉêéÜçåÉ

kçíÉW=

an incoming call, you will answer the call.

User Guide 11

If you press the

key. The speakerphone icon

key again.

péÉ~âÉêéÜçåÉ

key during

Call Emergency Service

You can call an emergency code even if your phone is locked or your account is restricted. When you call, your phone enters emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode.

To dial an emergency code:

1. Enter your 3-digit emergency code.

2. Press the

pÉåÇ

key.

kçíÉW=

Regardless of your 3-digit emergency code (911, 111, 999, 000, etc.), your phone operates as described above.

Exit Emergency Services

When you have completed the emergency call:

1. Select

2. Select

kçíÉW=

location, see “Set Location Information” on page

67.

bñáí

again to confirm your choice.

To determine who has access to your

12 Emergency Services

3 Text En tr y

You can enter letters, numbers, and symbols in contacts, text messages, and your banner.

Text Entry Modes

The text entry screen has the following features:

1. The number of remaining characters you can type (with a maximum of 160 characters).

2. Text entry fields.

3. Current capitalization setting.

4. Current text entry mode.

Enter Phone Numbers from the Main Screen

1. From the main screen, press the lh key to display the on-screen number keypad.

2. Scroll through to select your desired numbers.

pÉåÇ

3. Press the number or select

key to call the entered phone

p~îÉ

to save it.

Enter Numbers with QWERTY Keypad

From the text entry field, select

kìãÄÉêë=çåäó

enter your number. The icon indicates you are in

mode. Press the two seconds) to change modes. Press the key once to change the mode for the next character only.

and press the number key to

póã

key twice quickly (within

léíáçåë=[=

kìãÄÉêë=çåäó

póã

kçíÉW=

task you are doing. For example, when entering a phone number, you are in a number mode. When entering a name for a contact, you are in a letter mode.

User Guide 13

The entry mode defaults depending on the

Enter Letters with QWERTY Keypad

From the text entry field, select

kçêã~ä=~äéÜ~

in the following ways:

• To enter a letter, press the key for the letter.

Press the letter. Press the

to enter letters. You can enter text

`^m

key to change the case of a

`^m

key twice quickly (within

léíáçåë=[=

two seconds) to change case modes. Press the

pé~ÅÉ

key to enter a space.

• To enter a number or symbol, press the key and the key for the number or symbol.

póã

Enter Symbols with QWERTY Keypad

• While entering text in do one of the following to enter symbols displayed on your keypad:

kçêã~ä=~äéÜ~

mode,

The icon indicates that you are in

~äéÜ~

mode. Press the

póã

key twice quickly

kçêã~ä=

(within two seconds) to change modes. Press the

póã

key once to change the mode for the next

character only.

Rapid Entry with QWERTY Keypad

When you press a series of keys using Rapid entry, your phone checks its dictionary and guesses at the word you are trying to spell.

From a text entry field, select

to speed up word completion. To enter

Éåíêó

words, press a key once. For example, to enter the word “Wyoming” press the w > y > o keys and then the

key.

The icon indicates you are in mode. To change case mode, press the

léíáçåë=[=o~éáÇ=

o~éáÇ=Éåíêó

`^m

key.

– Press and hold the

póã

key while entering

the symbols.

póã

–Press the

key and then the key for the

symbol.

• While entering text in

kçêã~ä=~äéÜ~

mode, do the following to access the full set of symbols:

a. Select

léíáçåë=[=^ÇÇ=лугДзд

b. Scroll up or down to view the list of

symbols.

c. Press the letter key corresponding to the

symbol to enter it.

Tex t Ent ry Q uic k Reference

This table gives instructions for entering letters, numbers, and symbols.

qçKK aç=íÜáëKK

båíÉê=~=äÉííÉê

båíÉê=~=åìãÄÉê

båíÉê=~=ëóãÄçä

båíÉê=~=ëé~ÅÉ

bê~ëÉ=~=ÅÜ~ê~ÅíÉê

14 Text Entry Quick Reference

kçêã~ä=~äéÜ~

kìãÄÉêë=çåäó

Use

kçêã~ä=~äéÜ~

Press the

pé~ÅÉ

_~Åâ

mode, press a key.

mode, press the

key.

póã

key and then a key.

qçKK aç=íÜáëKK

bê~ëÉ=~ää=ЕЬ~к~ЕнЙкл

jçîÉ=íÜÉ=Åìêëçê=кбЦЬн=çê=äÉÑí

jçîÉ=íÜÉ=Åìêëçê=ìé=çê=Ççïå

`Ü~åÖÉ=áåéìí=ãçÇÉ

`Ü~åÖÉ=Å~ëÉ=ãçÇÉ

`~éáí~äáòÉ=~åó=äÉííÉê

içïÉêÅ~ëÉ=~åó=äÉííÉê

fåáíá~ä=Å~éë

pÉäÉÅí=~å=çéíáçå=~í=íÜÉ=Äçííçã= çÑ=íÜЙ=лЕкЙЙе

Press and hold the

_~Åâ

Scroll left or right.

Scroll up or down.

Press the

kçêã~ä=~äéÜ~

póã

key twice quickly.

`^m

key twice quickly.

mode, press the

Press the appropriate

key.

iÉÑí

`^m

key. Choose uppercase.

`^m

key. Choose lowercase.

`^m

key. Choose sentence case.

oáÖÜí=çéíáçå=Äìííçå

User Guide 15

4 Messaging

Use

jÉëë~ÖáåÖ

messages from your phone.

kçíÉW=

The functions available may vary depending on the services provided. Check with Virgin Mobile for details and possible usage charges.

iÉîÉä=N=[ iÉîÉä=O=[= iÉîÉä=P

to send, receive, and erase

Messaging Menu

Select the following functions:

jÉëë~ÖáåÖ

from the main menu to access

jÉëë~ÖáåÖ fåÄçñ

pÉåÇ=íÉñí=ãëÖ

pÉåÇ=éáÅ=ãëÖ

pÉåÇ=fj

pÉåÇ=Éã~áä

sçáÅÉã~áä

sáêÖáå=^äÉêíë

pÉåí

lìíÄçñ

p~îÉÇ

Check your received text and multimedia messages.

Compose a text message.

Compose a picture/multimedia message.

Launch IM client to send/receive instant messages.

Launch Email client to send/receive and respond to email messages.

Check how many voicemails are waiting and access your voicemail.

Check how many

Check your successfully sent messages.

Check the messages you have tried to send, but are pending or have failed.

View your saved messages.

sáêÖáå=^дЙкнл

are waiting.

aê~Ñíë

16 Messaging Menu

Display your saved, but unsent messages.

iÉîÉä=N=[ iÉîÉä=O=[= iÉîÉä=P

jëÖ=ëÉííáåÖë

bê~ëÉ=ãëÖë

jÉëë~ÖÉ=Åçìåí

Access these options:

^ìíç=êÉíкбЙоЙ, bк~лЙ=кЙЕЙен=äáëí, ``=~åÇ=_``, p~îÉ=íç=ëÉåí ^ìíçJÉê~ëÉ

Erase messages in your folders.

Check how many messages you have stored.

, and

Send Messages

Create a Text Message

You can send and receive text messages with most mobile phones and email addresses.

1. From

pÉåÇ=íÉñí=ãëÖ

, enter a recipient’s

phone number or email address. (Select

lйнбзеë

to access contacts, groups or recently used addresses. Scroll down to move to the next field when done.)

quq=íçåÉ, oÉãáåÇÉê, páÖå~íìêÉ, bÇáí=~ìíç=íÉñí

qÉñí=Éåíêó

limit for a single multimedia message, you need to edit the message to meet the size limitation.

1. From

pÉåÇ=éáÅ=ãëÖ

, enter a recipient’s

phone number or email address. (Select

léíáçåë

to access contacts, groups or recently used addresses. Scroll down to move to the next field when done.)

You can send a single message to up to ten recipients at once. Use a comma or space to separate each address.

2. Enter the message. (Select

léíáçåë

2. Repeat the first step for CC and BCC, if needed.

3. Enter a subject.

4. Enter a message.

access more features.)

3. When done, select

pÉåÇ

Create a Multimedia Message

You can send and receive multimedia messages with most multimedia phones and email

5. Attach an image file. (Select access more features.)

6. Attach a voice memo. (Select access more features.)

7. When done, select

pÉåÇ

léíáçåë

addresses. If you reach the character or file size

User Guide 17

Create an Instant Message

3. Select a number or address.

From

pÉåÇ=fj

(IMs) from your phone. Check Virgin Mobile’s Web site at

www.virginmobileusa.com for pricing.

, you can send instant messages

Create an Email M essage

From

pÉåÇ=Éã~áä

from your phone. Check Virgin Mobile’s Web site at

www.virginmobileusa.com for pricing.

, you can send email messages

Receive Calls while Creating Messages

If you receive a call while creating a message a notification appears. Do one of the following:

• Select the message screen.

• Press the your phone automatically saves the message to

aê~Ñíë

fÖåçêÉ

to ignore the call and return to

pÉåÇ

key to answer the call and

4. Complete your message.

Add Recipients from Recent List

1. At the compose message screen, select

léíáçåë=[=oÉÅÉåí=äáëí

phone number or email address.

2. Select a number or address.

3. Complete your message.

when entering a

Add Recipients from Recent Calls

1. At the compose message screen, select

léíáçåë=[=oÉÅÉåí=Å~ääë

phone number or email address.

2. Select a number.

3. Complete your message.

when entering a

Send to Message Groups

1. At the compose message screen, select

léíáçåë=[=dêçìéë

number or email address.

2. Select a group.

when entering a phone

Enter Message Recipients

The following describes how to add recipients to your messages.

Add Recipients from Contacts

1. At the compose message screen, select

léíáçåë=[=`çåí~Åíë

number or email address.

2. Select a contact from the contacts list.

18 Send Messages

when entering a phone

3. Complete your message.

Save Recipients as Contacts

1. At the compose message screen, select

léíáçåë=[=p~îÉ=~ÇÇêÉëë

phone number or email address.

2. Select a number or address.

3. Select create a new contact) or

léíáçåë=[=p~îÉ=åÉï=Åçåí~Åí

when entering a

léíáçåë=[=^ÇÇ=íç=

(to

`çåí~Åí

an existing contact).

(to add the number or address to

Add Recipients from Message Text

1. At the compose message screen, select

léíáçåë=[=^ÇÇ=~ÇÇêÉëë

text to add more recipients.

2. Enter a number or address to add.

3. Complete your message.

when entering the

Send Messages to Online Location

1. At the compose message screen, select

lйнбзеë=[=tÉÄ=~äÄìã

phone number or email address to upload the message to your online photo album.

2. Complete your message.

when entering a

Save Messages to Drafts

Use Auto Text

Add Auto Text

1. At the compose message screen, select

léíáçåë=[=fåëÉêí=~ìíç=íÉñí

the text.

2. Select an auto text entry.

3. Complete your message.

Save Messages as Auto Text

1. At the compose message screen, select

léíáçåë=[=p~îÉ=~ìíç=íÉñí

the text to use it later as auto text.

2. Complete your message.

Save Received Messages as Auto Text

When viewing a received message, select

[=p~îÉ=~ìíç=íÉñí

to use it later as auto text.

when entering

léíáçåë=

At the compose message screen, select

[=p~îÉ=ãÉëë~ÖÉ

phone saves the message to complete at a later time.

when entering the text. Your

aê~Ñíë

léíáçåë=

for you to

Attaching Files to Messages

The following describes how to select add various files to your messages when entering the text, depending on the services provided.

léíáçåë

Complete Messages in Drafts

•From

• Select

• Complete your message.

User Guide 19

aê~Ñíë

bÇáí

, highlight your desired message.

lйнбзеë=[=bÇáí

Add Contacts to Messages

1. At the compose message screen, select

léíáçåë=[=fåëÉêí=Åçåí~Åíë

the text.

2. Select a contact from your contacts list.

3. Complete your message.

when entering

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Kyocera X-tc M2000, X-tc User Manual

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Frequently Asked Questions

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