This manual is based on the production version of
the Kyocera X-tc phone. Software changes may
have occurred after this printing. Kyocera reserves
the right to make changes in technical and product
specifications without prior notice. The products
and equipment described in this documentation
are manufactured under license from QUALCOMM
Incorporated under one or more of the following
U.S. patents:
4,901,307 5,109,390 5,267,262 5,416,797
5,506,865
5,544,196 5,657,420 5,101,501 5,267,261
5,414,796
5,504,773 5,535,239 5,600,754 5,778,338
5,228,054
5,337,338 5,710,784 5,056,109 5,568,483
5,659,569
5,490,165 5,51 1, 073
The Kyocera Wireless Corp. (“KWC”) products
described in this manual may include copyrighted
KWC and third party software stored in
semiconductor memories or other media. Laws in
the United States and other countries preserve for
KWC and third party software providers certain
exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly , any copyrighted
software contained in the KWC products may not
be modified, reverse engineered, distributed or
reproduced in any manner not permitted by law.
Furthermore, the purchase of the KWC products
shall not be deemed to grant—either directly or by
implication, estoppel, or otherwise—any license
under the copyrights, patents, or patent
applications of KWC or any third party software
provider, except for the normal, non-exclusive
royalty-free license to use that arises by operation
of law in the sale of a product.
Kyocera is a registered trademark of Kyocera
Corporation. Brick Attack and Race 21 are
trademarks of Kyocera Wireless Corp.
QUALCOMM is a registered trademark of
QUALCOMM Incorporated.
Openwave is a trademark of Openwave Systems
Incorporated. eZiText is a registered trademark of
Zi Corporation. TransFlash is a trademark of
SanDisk Corporation. Bluetooth trademarks are
owned by Bluetooth SIG, Inc. and us ed by Kyocera
Wireless Corp. under license.
The “Virgin” name and the Virgin signature logo are
registered trademarks of Virgin Enterprises Limited
and are used under license. All other trademarks
are the property of their respective owners.
This device complies with part 15 of t he FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful
interference, and (2) This device must accept any
interference received, including interference that
may cause undesired operation. To maintain
compliance with FCC RF exposure guidelines, if
you wear a handset on your body, use the Kyocera
Wireless Corp. (KWC) supplied and approved
accessory designed for this product. Using
accessories that are not supplied or approved by
KWC may violate FCC RF exposure guidelines.
Other accessories used with this device for
body-worn operations must not contain any
metallic components and must provide at least 15
mm separation distance including the antenna and
the user’s body.
THIS MODEL PHONE MEETS THE
GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
ii
Page 3
Your wireless phone is a radio transmitter and
receiver . It is designed and manufactured to not
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of
comprehensive guidelines and establish permitted
levels of RF energy for the general population. The
guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value. This is because the phone is
designed to operate at multiple power levels so as
to use only the power required to reach the
network. In general, the closer you are to a
wireless base station antenna, the lower the power
output.
Before a phone model is available for sale to the
public, it must be tested and certified by the FCC
that it does not exceed the limit established by the
government-adopted requirement for safe
exposure. The tests are performed in pos itions and
locations (e.g., at the ear and w orn on t he body) as
required by the FCC for each model.
Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this
model phone is on file with the FCC and can be
found under the Display Grant section
www.fcc.gov/oet/ea after searching on the FCC
ID: OVF-K4801.
Additional information on SAR can be found on the
Cellular T elec ommunications and Internet
Association (CTIA) web-site at www.ctia.org.
* In the United Stat es and Canada, the SAR limit
for mobile phones used by the public is 1.6
watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.
Bluetooth® Certification
For information about X-tc Bluetooth Certification,
visit the Bluetooth Qualification Program Web site
at qualweb.bluetooth.org.
Caution
The user is cautioned that changes or
modifications not expressly approved by the party
responsible for compliance could void the warranty
and user’s authority to operate the equipment.
Optimize y our phone’s performance
Use the guidelines in this guide to learn how to
optimize the performance and life of your phone
and battery.
Air Bags
If you have an air bag, DO NOT place installed or
portable phone equipment or other objects over the
air bag or in the air bag deployment area. If
equipment is not properly installed, you and your
passengers risk serious injury.
User Guideiii
Page 4
Medical de vices
Pacemakers—Warning to pacemaker wearers:
Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.
The Health Industry Manufacturers Association
and the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.
•Always keep the phone at least six inches (15
centimeters) away from your pacemaker when
the phone is turned on.
•Do not carry your phone near your heart.
•Use the ear opposite the pacemaker.
•If you have any reason to suspect that
interference is taking place, turn off your phone
immediately.
Hearing aids—Some digital wireless phones may
interfere with hearing aids. In the event of such
interference, you may want to consult your service
provider or call the customer service line to discuss
alternatives.
Other medical devices—If you use any other
personal medical device, consult the manufacturer
of the device to determine if it is adequately
shielded from external RF energy. Your physician
may be able to help you obtain this information.
In health care facilities—Turn your phone off in
health care facilities when instructed. Hospitals
and health care facilities may be using equipment
that is sensitive to external RF energy.
Potentially unsafe areas
Posted facilities— Turn your phone off in any
facility when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your
phone on a plane that is in the air. Turn your phone
off or switch it to Airplane Mode before boarding
aircraft.
Vehicles—RF signals may affect improperly
installed or inadequately shielded electronic
systems in motor vehicles. Check with the
manufacturer of the device to determine if it is
adequately shielded from external RF energy.
Blasting areas—Turn off your phone where
blasting is in progress. Observe restrictions, and
follow any regulations or rules.
Potentially explosive atmospheres—Turn off
your phone when you are in any area with a
potentially explosive atmosphere. Obey all signs
and instructions. Sp arks in s uch areas could cause
an explosion or fire, resulting in bodily injury or
death. Areas with a potentially explosive
atmosphere are often, but not always, clearly
marked.
They include:
•fueling areas such as gas stations
•below deck on boats
•transfer or storage facilities for fuel or
chemicals
•vehicles using liquefied petroleum gas, such as
propane or butane
•areas where the air contains chemicals or
particles such as grain, dust, or metal powders
•any other area where you would normally be
advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid
dropping, hitting, bending, or sitting on the phone.
Avoid magnetic environments
Keep the phone away from magnets which can
cause improper functioning of the phone.
Keep your ph one dry
Keep the phone dry. Damage can result if the
phone gets wet. Water damage is not covered
under warranty.
iv
Page 5
Resetting the phone
If the screen seems frozen and the keypad does
not respond to keypresses, reset the phone by
completing the following steps:
1.Remove the battery door.
2.Remove and replace the battery.
If the problem persists, return the phone to the
dealer for service.
Accessories
Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dangerous and will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver.
When it is on, it rec eives and s ends out R F energy.
Your service provider’s network controls the power
of the RF signal. This power level can range f rom
0.006 to 0.6 watts.
In August 1996, the U.S. Federal Communications
Commission (FCC) adopted RF exposure
guidelines with safety levels for hand-held wireless
phones. These guidelines are consistent with the
safety standards previously set by both U.S. and
international standards bodies in the following
reports:
•ANSI C95.1 (American National Standards
Institute, 1992)
•NCRP Report 86 (National Council on
Radiation Protection and Measurements,
1986)
•ICNIRP (International Commission on
Non-Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by
these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.
Hearing Aid Compatibility (HAC) Features
This Virgin Mobile phone has received a HAC
performance rating (designated by the letter M
followed by a number). The rating for this phone is
identified on the outside of this phone’s original
packaging. While there is no guarantee, digital
wireless phones that receive a minimum of an M3
rating should provide acceptable performance with
most hearing aids. Hearing loss and hearing aids
are highly individualized, however, so optimal
performance cannot be guaranteed. Other factors,
such as type of hearing aid device or degree of
hearing loss, also can affect a phone’s
performance for a particular user .
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect and
convert sound waves to electrical signals. The
hearing aid then amplifies and converts the
electrical signals back to audible sounds for the
hearing aid user to hear. Radio Frequency (RF)
emissions generated by digital wireless phones
often interfere with the operation of a hearing aid’s
microphone, distorting the amplified audible sound.
In addition, hearing aid microphones tend to collect
ambient noise and amplify these sounds,
interfering with the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones
and hearing aids, the FCC requires wireless
carriers to offer phones that meet the American
National Standards Institute (ANSI) C63.19
standard for reduced RF emissions. Wireless
phones that comply with the FCC’s hearing aid
compatibility (HAC) regulations must receive a
minimum rating of “M3” for RF emissions under the
ANSI C63.19 standard. The “M” rating refers to the
User Guidev
Page 6
phone’s RF emissions level for use with hearing
aids operating in the microphone setting.
The higher the phone’s “M” rating, the more likely
the phone is compatible with a hearing aid
operating in the microphone setting. Hearing aids
also have ratings similar to wireless phones. Most
newer hearing aid models receive at least an M2
rating.
To determine the level of compatibility between
your hearing aid and this Virgin Mobile HAC
certified phone, combine the M rating of your
hearing aid and the M rating of this phone. For
example, if you pair an M3 hearing aid with an M4
phone, you will achieve a c ombined rating of 7.
•Any combined rating equal to or greater than 6
provides excellent performance.
•Any combined rating equal to 5 offers good
performance.
•Any combined rating equal to 4 offers
acceptable performance.
T-Ratings—Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with
a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is
the better/higher of the two ratings. (Note that not
all hearing devices have telecoils in them.)
Hearing devices may also be m easured for
immunity to this type of interference. Your hearing
device manufacturer or hearing health professional
may help you choose the proper rating for your
mobile phone. The more immune your hearing aid
is, the less likely you are to experience interference
noise from mobile phones.
Please visit www.virginmobileusa.com if you
have any additional questions about hearing
aid-compatibility.
To purchase accessories, visit
www.kyocera-wireless.com/store or
www.virginmobileusa.com.
You can safely recharge the battery at any time,
even if it has a partial charge.
t~êåáåÖW=
The battery does not charge if you use
the phone while it is connected to an AC adapter.
Battery Safety Guidelines
•Do not disassemble or open the battery.
•Do not crush, bend, deform, puncture, or
shred the battery.
•Do not attempt to insert foreign objects into
the battery.
•Do not immerse the battery or expose it to
water or other liquids. Even if a battery
appears to dry out and operate normally,
internal parts can slowly corrode and pose a
safety hazard.
•Always keep the battery between 15 °C and 25
°C (59 °F and 77 °F). Do not expose the
battery to extremes of temperature (heat or
cold), fire, or other hazards such as a cooking
surface, iron, or radiator.
•Never use any damaged battery.
a charger is qualified, contact customer
support.
•Do not short-circuit the battery or allow
metallic conductive objects—such as keys,
coins, or jewelry—to contact the battery’s
terminals.
•Replace the battery only with another qualified
battery. Use of an unqualified battery may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about whether
a replacement battery is compatible, contact
customer support.
•Promptly dispose of used batteries in
accordance with local regulations and recycle
if possible. Do not dispose as household
waste.
•Supervise all battery usage by children.
•Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, an internal short-circuit can
occur and pose a safety hazard. If you suspect
battery damage, take it to a service center for
inspection.
•Improper battery use may result in a fire,
explosion, or other hazard.
•Only use the battery for its intended phone.
•Only use the battery with a qualified charger.
Use of an unqualified battery charger may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about whether
2Phone Battery
Page 11
Common Causes of Battery Drain
4.Put the rubber cover back into place.
•Playing games or using the Web.
•Keeping backlighting on.
•Operating in digital mode when far away from
a base station or cell site.
•Using data cables or accessories.
•Operating when no service is available, or
service is available intermittently.
•High earpiece and ringtone volume settings.
•Repeating sound, vibration, or lighted alerts.
Memo ry Card
Install the Memory Card
To install the memory card:
1.With the front of the phone facing you, locate
the rubber memory card cover on the lower
right hand side.
2.Remove the cover.
t~êåáåÖW=
may damage the phone.
Inserting a memory card improperly
Remove the Memory Card
To remove the memory card:
1.Remove the rubber memory card cover.
2.Use your finger nail to press and release the
memory card in the slot until it bounces
outward.
3.Carefully take the memory card out of the
slot.
4.Put the rubber cover back into place.
3.Insert the memory card with the metal
contacts facing toward the front of the phone
until it is securely in place.
Accessories
To purchase accessories for your phone, such as
a hands-free headset, carrying case, or car power
adapter, visit
ïïïKîáêÖбегзДбдÉìë~KÅçã
.
Activate your Account
Before using your phone, you need to activate its
service with Virgin Mobile. To activate your Virgin
k
lqb
W=
With a memory card installed properly, the
memory card icon appears at the top of the
screen.
User Guide3
Mobile account:
Page 12
•Go to
^Åíáî~íÉ
on
ïïïKîбкЦбеãçÄáäÉìë~KÅçã
.
and click
7.Select
process. Your phone restarts by itself.
cáåáëÜ
to complete the activation
•Call Virgin Mobile At Your Service at
1-888-322-1122.
Find the Serial Number
To activate your Virgin Mobile account, you need
your phone's serial number.
From the main screen, select
pÉííáåÖë=[=mÜçåÉ=áåÑç=[=jó=éÜçåÉ=åìãÄÉê
to find your phone's serial number.
You can also enter ##6343# from the main screen
and select
number. The decimal MEID appears at the top of
the screen.
jbfa
to display your phone’s serial
jÉåì=[=qççäë=C=
Program your Phone
Once you have activated your account, you need
to program your Virgin Mobile phone number
into your phone. When ready, follow these steps:
It may take a couple hours for Virgin Mobile to set
you up on their network. They will send you a text
message to let you know when you can start
making calls. It may also take up to 4 hours for
sáêÖáåui, sçáÅÉã~áä
work.
, and
qçéJré
features to
Get to Know your Phone
The following shows the front of the phone with
the slide closed.
1.Turn on your phone.
2.Dial ##VIRGIN# (that’s #-#-8-4-7-4-4-6-#).
3.Select
4.To activate your phone, select
prompt.
5.When your phone connects to the network,
select
6.When your phone displays your new Virgin
Mobile phone number, write it down.
4Find the Serial Number
^Åíáî~íÉ=éÜçåÉ
pí~êí
at the prompt.
.
vÉë
at the
Page 13
1.LED indicator. See “LED Indicator” on page
7.
screen, selecting the
oáÖÜí=çéíáçå=Äìííçå
displays your contacts list.
oÉïáåÇ, mä~óLm~ìëÉ
2.
, and
c~ëí=cçêï~êÇ
keys for the music player. From the main
screen, press the
mä~óLm~ìëÉ
key twice to
start playing your music.
3.Phone screen.
4.
iÉÑí=çéíáçå=Äìííçå
accesses menus and
functions. At the main screen, selecting the
iÉÑí=çéíáçå=Äìííçå
displays the main
menu.
5.
péÉ~âÉêéÜçåÉ
key activates the
speakerphone and answers calls.
pÉåÇ
6.
key starts or answers calls. Press once
to display the recent calls list and twice to
redial the last number dialed. Press and hold
to activate voice commands.
7.
k~îáÖ~íáçå
key scrolls through lists and text
entry fields and accesses the following
shortcuts from the main screen.
–Scroll left to access
–Scroll right to access
pÉåÇ=íÉñí=ãëÖ
–Scroll up to access
_~ä~åÅÉ=C=ìë~ÖÉ
–Scroll down to go to
sáêÖáåui
jÉëë~ÖáåÖ=[=
or
pÉåÇ=éáÅ=ãëÖ
jó=^ÅÅçìåí=[=
.
oÉÅÉåí=Å~ääë
.
8.Phone speaker.
9.
oáÖÜí=зйнбзå=Äìííçå
accesses the contacts
list and other menu options. At the main
10.
_~Åâ
key erases characters in text entry or
returns you to the previous screen when
navigating through menus.
båÇ
11.
key turns the phone on and off, ends
calls or browser session, and returns you to
the main screen.
12.
lh
key selects a menu item or option. At the
lh
main screen, short press of the
key
displays the on-screen number keypad; long
press displays the main menu.
The following shows the phone’s QWERTY keypad
with the slide open.
1.
oáÖÜí=çéíáçå=Äìííçå
accesses the contacts
list and other menu options.
2.
båíÉê
key begins a new line in text entry.
3.
_~Åâ
key erases characters in text entry or
returns you to the previous screen when
navigating through menus.
k~îáÖ~íáçå
4.
keys, with the slide open, scroll
through lists and text entry fields and access
.
the same shortcuts from the main screen as
the
k~îáÖ~íáçå
key on the front.
5.QWERTY keypad.
.
6.Number keypad.
7.
póã
key lets you type symbol characters or
toggle between letters and symbols. Press the
póã
key once to change the input mode for
the next character; press twice (within 2
User Guide5
Page 14
seconds) to toggle between letters and
symbols.
The following shows the back of the phone with
the slide closed.
1.Accessory eyelet (for optional straps and
lanyards).
2.Jack for AC adapter (included) and
microUSB cable (sold separately).
8.
`^m
key lets you change the case of the
t~êåáåÖW=
jack may damage the phone.
Inserting an accessory into the wrong
letters. Press once to change the case of the
next letter; press twice (within 2 seconds) to
toggle between case modes.
9.
iÉÑí=çéíáçå=Äìííçå
accesses menus and
functions.
3.Jack for a hands-free headset (sold
separately).
4.Slot for a memory card (sold separately).
t~êåáåÖW=
Inserting a memory card improperly
may damage the phone.
6Get to Know your Phone
Page 15
5.Camera lens.
6.
`~ãÉê~
key activates Camera mode. To
activate camera mode, press and hold the
7.
`~ãÉê~sçäìãÉ
key.
key raises or lowers ringtone
volume.
LED Indicator
Your phone’s LED indicator displays different
colors depending on the alert.
fеЕзгбеÖ=Å~ää
içï=Ä~ííÉêó
kÉï=ãÉëë~ÖÉ
jбллЙЗ=Е~дä
få=Å~ää
_~ííÉêó=ÅÜ~êÖáåÖ
cìääó=ÅÜ~êÖÉÇ=Ä~ííÉêó
^ä~êã=зк=лЕЬЙЗìäÉê=~äÉêí
_äìÉíççíÜ
Green—blinks (not for call waiting calls).
Red—blinks until you charge the phone.
Red—blinks for the first minute or until you respond to the alert, whichever happens
first.
Red—blinks for the first minute or until you respond to the alert, whichever happens
first.
Green—blinks until the call ends.
Red—displays until the phone is fully charged.
Green—displays until you disconnect the charger.
Red—blinks for the first minute or until you respond to the alert, whichever happens
first.
Red—blinks until you respond to Bluetooth request.
In this guide, the following conventions are used
when describing phone features.
pÉäÉÅí
oáÖÜí=зйнбзå=Äìííçå
means to press the
, or lh key to select an
iÉÑí=çéíáçå=Äìííçå
,
item seen on the display. For example, “Select
jÉåìçéíáçå=Äìííçå
mêÉëë
“Press the
you to physically press the
” tells you to physically press the
to choose
jÉåì
from the display.
iÉÑí=
means to press a phone key. For example,
pÉåÇ
key to make a phone call” tells
pÉåÇ
key on your
phone.
pЕкздд
means to use the
k~îáÖ~íáçå
key to move
though a list on the display. For example, “Scroll
through your contacts list to choose a contact”
means to physically press the
k~îáÖ~íáçå
key up
or down to scroll through the list on the display.
[
(greater than symbol) tells you to select an
option from a menu or list. For example,
jÉåì
“
>
qççäë=C=pÉííáåÖë
” means to:
1.Press the
jÉåì
2.Scroll to the
3.Press the lh key to select
pÉííáåÖë
User Guide9
iÉÑí=çéíáçå=Äìííçå
.
qççäë=C=pÉííáåÖë
.
to select
option.
qççäë=C=
Page 18
2Call Features
This section describes the basic features related
to calls.
Power Phone Up
•To turn your phone on, press the
wait until the phone display lights up.
•To turn your phone off, press and hold the
båÇ
key until the phone plays a musical
chime and turns off.
båÇ
key and
Make Phone Calls
Make sure you are in an area where a signal can
be received. Look for the signal strength icon on
the main screen. The more bars, the stronger the
signal. If there are no bars, move to where the
signal strength is better.
When the phone has been idle for a time, it
changes to power save mode. Press any key to
return to normal operating mode.
There are several ways you can make a phone
call.
Call Using Voice Commands
You can use voice commands to call a contact
from your voice dial list or to dial a phone
number. For more information, see “Voice
Commands” on page 69.
Redial a Number
1.Press the
history.
2.Highlight a phone number or contact and
press the
kçíÉW=
or missed, press the
To redial the last number called, received
pÉåÇ
key once to open your call
pÉåÇ
key.
pÉåÇ
key three times.
Answer Phone Calls
When a call comes in, the phone rings, vibrates,
or lights up. The phone number of the caller also
appears if it is not restricted. If the number is
stored in your contacts list, the contact’s name
appears. There are several ways you can answer a
phone call.
Call Using a Nu mber
1.Enter a phone number.
2.Press the
pÉåÇ
key.
Answer Using Earpiece
Press the
pÉåÇ
key.
Answer Using Speakerphone
Call Using a Contact
1.From
2.Press the
10Power Phone Up
cáåÇ=å~ãÉ
pÉåÇ
key.
, highlight a contact.
Press the
péÉ~âÉêéÜçåÉ
key.
Page 19
Answer Using Slide
Silence an Incoming Call
You can set the phone to instantly answer an
incoming call when you slide the phone open. For
more information, see “Enable Open to Answer”
on page 65.
End Phone Calls
Press the
båÇ
key.
Activate Voice Dialing
1.Press and hold the
2.Follow the prompts.
For more information, see “Voice Commands” on
page 69.
pÉåÇ
key.
Volume Control
Adjust Volume during a Call
Press the
earpiece volume during a call.
sçäìãÉ
key up or down to adjust the
•To silence the phone without answering the
_~Åâ
call, press the
key up or down.
•To silence the phone and answer the call,
press the
up or down and then press the
_~Åâ
key or press the
key or press the
sçäìãÉ
pÉåÇ
key.
sçäìãÉ
key
Use Speed Dialing
Speed dialing allows you to assign a one- or
two-digit shortcut to a contact. Before you can use
speed dialing you must save a phone number as a
contact and assign a speed dial location to it. See
“Assign Speed Dials to Contacts” on page 29.
To call a contact that has a speed dial location.
1.Enter the one- or two-digit speed dial
location.
2.Press the
pÉåÇ
key.
Emergency Services
Use the Speakerphone
Your phone has a built-in speakerphone.
•To turn on the speakerphone, press the
péÉ~âÉêéÜçåÉ
appears on the main screen when the
speakerphone is on.
•To turn off the speakerphone, press the
péÉ~âÉêéÜçåÉ
kçíÉW=
an incoming call, you will answer the call.
User Guide11
If you press the
key. The speakerphone icon
key again.
péÉ~âÉêéÜçåÉ
key during
Call Emergency Service
You can call an emergency code even if your
phone is locked or your account is restricted.
When you call, your phone enters emergency
mode. This enables the emergency service
exclusive access to your phone to call you back, if
necessary. To make or receive regular calls after
dialing the code, you must exit this mode.
To dial an emergency code:
1.Enter your 3-digit emergency code.
Page 20
2.Press the
pÉåÇ
key.
kçíÉW=
Regardless of your 3-digit emergency code
(911, 111, 999, 000, etc.), your phone operates
as described above.
Exit Emergency Services
When you have completed the emergency call:
1.Select
2.Select
kçíÉW=
location, see “Set Location Information” on page
67.
bñáí
.
bñáí
again to confirm your choice.
To determine who has access to your
12Emergency Services
Page 21
3Text En tr y
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner.
Text Entry Modes
The text entry screen has the following features:
1.The number of remaining characters you can
type (with a maximum of 160 characters).
2.Text entry fields.
3.Current capitalization setting.
4.Current text entry mode.
Enter Phone Numbers from the Main
Screen
1.From the main screen, press the lh key to
display the on-screen number keypad.
2.Scroll through to select your desired
numbers.
pÉåÇ
3.Press the
number or select
key to call the entered phone
p~îÉ
to save it.
Enter Numbers with QWERTY
Keypad
From the text entry field, select
kìãÄÉêë=çåäó
enter your number.
The icon indicates you are in
mode. Press the
two seconds) to change modes. Press the
key once to change the mode for the next
character only.
and press the number key to
póã
key twice quickly (within
léíáçåë=[=
kìãÄÉêë=çåäó
póã
kçíÉW=
task you are doing. For example, when entering a
phone number, you are in a number mode. When
entering a name for a contact, you are in a letter
mode.
User Guide13
The entry mode defaults depending on the
Enter Letters with QWERTY Keypad
From the text entry field, select
kçêã~ä=~äéÜ~
in the following ways:
•To enter a letter, press the key for the letter.
Press the
letter. Press the
to enter letters. You can enter text
`^m
key to change the case of a
`^m
key twice quickly (within
léíáçåë=[=
Page 22
two seconds) to change case modes. Press the
pé~ÅÉ
key to enter a space.
•To enter a number or symbol, press the
key and the key for the number or symbol.
póã
Enter Symbols with QWERTY Keypad
•While entering text in
do one of the following to enter symbols
displayed on your keypad:
kçêã~ä=~äéÜ~
mode,
The icon indicates that you are in
~äéÜ~
mode. Press the
póã
key twice quickly
kçêã~ä=
(within two seconds) to change modes. Press the
póã
key once to change the mode for the next
character only.
Rapid Entry with QWERTY Keypad
When you press a series of keys using Rapid entry,
your phone checks its dictionary and guesses at
the word you are trying to spell.
From a text entry field, select
to speed up word completion. To enter
Éåíêó
words, press a key once. For example, to enter
the word “Wyoming” press the w > y > o keys and
then the
lh
key.
The icon indicates you are in
mode. To change case mode, press the
léíáçåë=[=o~éáÇ=
o~éáÇ=Éåíêó
`^m
key.
–Press and hold the
póã
key while entering
the symbols.
póã
–Press the
key and then the key for the
symbol.
•While entering text in
kçêã~ä=~äéÜ~
mode,
do the following to access the full set of
symbols:
a.Select
léíáçåë=[=^ÇÇ=лугДзд
.
b.Scroll up or down to view the list of
symbols.
c.Press the letter key corresponding to the
symbol to enter it.
Tex t Ent ry Q uic k Reference
This table gives instructions for entering letters,
numbers, and symbols.
qçKKaç=íÜáëKK
In
båíÉê=~=äÉííÉê
båíÉê=~=åìãÄÉê
båíÉê=~=ëóãÄçä
båíÉê=~=ëé~ÅÉ
bê~ëÉ=~=ÅÜ~ê~ÅíÉê
14Text Entry Quick Reference
kçêã~ä=~äéÜ~
In
kìãÄÉêë=çåäó
Use
kçêã~ä=~äéÜ~
Press the
Press the
pé~ÅÉ
_~Åâ
mode, press a key.
mode, press a key.
mode, press the
key.
key.
póã
key and then a key.
Page 23
qçKKaç=íÜáëKK
bê~ëÉ=~ää=ЕЬ~к~ЕнЙкл
jçîÉ=íÜÉ=Åìêëçê=кбЦЬн=çê=äÉÑí
jçîÉ=íÜÉ=Åìêëçê=ìé=çê=Ççïå
`Ü~åÖÉ=áåéìí=ãçÇÉ
`Ü~åÖÉ=Å~ëÉ=ãçÇÉ
`~éáí~äáòÉ=~åó=äÉííÉê
içïÉêÅ~ëÉ=~åó=äÉííÉê
fåáíá~ä=Å~éë
pÉäÉÅí=~å=çéíáçå=~í=íÜÉ=Äçííçã=çÑ=íÜЙ=лЕкЙЙе
Press and hold the
_~Åâ
Scroll left or right.
Scroll up or down.
Press the
Press the
In
kçêã~ä=~äéÜ~
In
kçêã~ä=~äéÜ~
In
kçêã~ä=~äéÜ~
póã
key twice quickly.
`^m
key twice quickly.
mode, press the
mode, press the
mode, press the
Press the appropriate
key.
iÉÑí
`^m
key. Choose uppercase.
`^m
key. Choose lowercase.
`^m
key. Choose sentence case.
or
oáÖÜí=çéíáçå=Äìííçå
.
User Guide15
Page 24
4Messaging
Use
jÉëë~ÖáåÖ
messages from your phone.
kçíÉW=
The functions available may vary depending
on the services provided. Check with Virgin
Mobile for details and possible usage charges.
iÉîÉä=N=[iÉîÉä=O=[=iÉîÉä=P
to send, receive, and erase
Messaging Menu
Select
the following functions:
jÉëë~ÖáåÖ
from the main menu to access
jÉëë~ÖáåÖfåÄçñ
pÉåÇ=íÉñí=ãëÖ
pÉåÇ=éáÅ=ãëÖ
pÉåÇ=fj
pÉåÇ=Éã~áä
sçáÅÉã~áä
sáêÖáå=^äÉêíë
pÉåí
lìíÄçñ
p~îÉÇ
Check your received text and multimedia messages.
Compose a text message.
Compose a picture/multimedia message.
Launch IM client to send/receive instant messages.
Launch Email client to send/receive and respond to email messages.
Check how many voicemails are waiting and access your voicemail.
Check how many
Check your successfully sent messages.
Check the messages you have tried to send, but are pending or have failed.
You can send and receive text messages with most
mobile phones and email addresses.
1.From
pÉåÇ=íÉñí=ãëÖ
, enter a recipient’s
phone number or email address. (Select
lйнбзеë
to access contacts, groups or
recently used addresses. Scroll down to
move to the next field when done.)
quq=íçåÉ, oÉãáåÇÉê, páÖå~íìêÉ, bÇáí=~ìíç=íÉñí
,
qÉñí=Éåíêó
.
limit for a single multimedia message, you need to
edit the message to meet the size limitation.
1.From
pÉåÇ=éáÅ=ãëÖ
, enter a recipient’s
phone number or email address. (Select
léíáçåë
to access contacts, groups or
recently used addresses. Scroll down to
move to the next field when done.)
You can send a single message to up to ten
recipients at once. Use a comma or space to
separate each address.
,
You can send a single message to up to ten
recipients at once. Use a comma or space to
separate each address.
2.Enter the message. (Select
léíáçåë
to
2.Repeat the first step for CC and BCC, if
needed.
3.Enter a subject.
4.Enter a message.
access more features.)
3.When done, select
pÉåÇ
.
Create a Multimedia Message
You can send and receive multimedia messages
with most multimedia phones and email
5.Attach an image file. (Select
access more features.)
6.Attach a voice memo. (Select
access more features.)
7.When done, select
pÉåÇ
.
léíáçåë
léíáçåë
to
to
addresses. If you reach the character or file size
User Guide17
Page 26
Create an Instant Message
3.Select a number or address.
From
pÉåÇ=fj
(IMs) from your phone.
Check Virgin Mobile’s Web site at
www.virginmobileusa.com for pricing.
, you can send instant messages
Create an Email M essage
From
pÉåÇ=Éã~áä
from your phone.
Check Virgin Mobile’s Web site at
www.virginmobileusa.com for pricing.
, you can send email messages
Receive Calls while Creating
Messages
If you receive a call while creating a message a
notification appears. Do one of the following:
•Select
the message screen.
•Press the
your phone automatically saves the message to
aê~Ñíë
fÖåçêÉ
.
to ignore the call and return to
pÉåÇ
key to answer the call and
4.Complete your message.
Add Recipients from Recent List
1.At the compose message screen, select
léíáçåë=[=oÉÅÉåí=äáëí
phone number or email address.
2.Select a number or address.
3.Complete your message.
when entering a
Add Recipients from Recent Calls
1.At the compose message screen, select
léíáçåë=[=oÉÅÉåí=Å~ääë
phone number or email address.
2.Select a number.
3.Complete your message.
when entering a
Send to Message Groups
1.At the compose message screen, select
léíáçåë=[=dêçìéë
number or email address.
2.Select a group.
when entering a phone
Enter Message Recipients
The following describes how to add recipients to
your messages.
Add Recipients from Contacts
1.At the compose message screen, select
léíáçåë=[=`çåí~Åíë
number or email address.
2.Select a contact from the contacts list.
18Send Messages
when entering a phone
3.Complete your message.
Save Recipients as Contacts
1.At the compose message screen, select
léíáçåë=[=p~îÉ=~ÇÇêÉëë
phone number or email address.
2.Select a number or address.
3.Select
create a new contact) or
léíáçåë=[=p~îÉ=åÉï=Åçåí~Åí
when entering a
léíáçåë=[=^ÇÇ=íç=
(to
Page 27
`çåí~Åí
an existing contact).
(to add the number or address to
Add Recipients from Message Text
1.At the compose message screen, select
léíáçåë=[=^ÇÇ=~ÇÇêÉëë
text to add more recipients.
2.Enter a number or address to add.
3.Complete your message.
when entering the
Send Messages to Online Location
1.At the compose message screen, select
lйнбзеë=[=tÉÄ=~äÄìã
phone number or email address to upload
the message to your online photo album.
2.Complete your message.
when entering a
Save Messages to Drafts
Use Auto Text
Add Auto Text
1.At the compose message screen, select
léíáçåë=[=fåëÉêí=~ìíç=íÉñí
the text.
2.Select an auto text entry.
3.Complete your message.
Save Messages as Auto Text
1.At the compose message screen, select
léíáçåë=[=p~îÉ=~ìíç=íÉñí
the text to use it later as auto text.
2.Complete your message.
Save Received Messages as Auto Text
When viewing a received message, select
[=p~îÉ=~ìíç=íÉñí
to use it later as auto text.
when entering
when entering
léíáçåë=
At the compose message screen, select
[=p~îÉ=ãÉëë~ÖÉ
phone saves the message to
complete at a later time.
when entering the text. Your
aê~Ñíë
léíáçåë=
for you to
Attaching Files to Messages
The following describes how to select
add various files to your messages when entering
the text, depending on the services provided.
léíáçåë
to
Complete Messages in Drafts
•From
•Select
•Complete your message.
User Guide19
aê~Ñíë
bÇáí
or
, highlight your desired message.
lйнбзеë=[=bÇáí
.
Add Contacts to Messages
1.At the compose message screen, select
léíáçåë=[=fåëÉêí=Åçåí~Åíë
the text.
2.Select a contact from your contacts list.
3.Complete your message.
when entering
Page 28
Take P ictures for Messages
1.At the compose message screen, select
léíáçåë=[=q~âÉ=~=éáÅíìêÉ
image.
2.Take a picture.
3.Select it to add to your message.
4.Complete your message.
when adding an
Record So unds f or Mes sag e s
1.At the compose message screen, select
léíáçåë=[=oÉÅçêÇ=ëçìåÇ
sound.
when adding a
Manage Received Messages
Reply to Text Messages
When receiving a message, your phone displays a
notification and the message icon appears at the
top of your screen. The message icon flashes with
an urgent message alert if the message is urgent.
1.When a message notification appears, select
fåÄçñ
clear the notification).
An icon appears at the top of your screen
when you have an unread message.
(to view the message) or
fÖåçêÉ
(to
2.Record a sound.
3.Select it to add to your message.
4.Complete your message.
Preview Messages
1.At the compose message screen, select
léíáçåë=[=mêÉîáÉï=ãÉëë~ÖÉ
entering the message or media file.
2.Do one of the following:
–If the message has more than one screen,
select
–If the message has only one screen, select
pÉåÇ
–Select
kÉñí
to view the next screen.
to send message.
léíáçåë
to access more features.
when
2.From
3.Complete your message and select
fåÄçñ
sáÉï=[=oÉéäó
or
léíáçåë
, highlight a message and select
(to compose your message)
(to access more features).
pÉåÇ
.
Reply to Multimedia Messages (with
Auto Retrieve)
When receiving a message in auto retrieve mode,
your phone automatically downloads it with a
notification.
kçíÉW=
phone downloads the message after the call.
1.At a message notification, select
2.After viewing the message, select
If receiving a message during a call, the
sáÉï
view the message) or
later).
léíáçåë=[=oÉéäó
than one screen.
i~íÉê
(to check it
oÉéäó
if the message has more
(to
or
20Manage Received Messages
Page 29
Select
léíáçåë
to access more features.
Reply to all Recipients
3.Complete your message and select
pÉåÇ
.
Reply to Multimedia Messages (with
Prompt)
When receiving a message in prompt mode, your
phone displays a notification showing a new
message is available for download.
vÉë
(to
sáÉï
if the
pÉåÇ
(to
(to
.
1.At the download notification, select
download the message) or
retrieve it later or erase it without
downloading).
2.At the message notification, select
view the message) or
later).
3.Select
message has more than one screen.
Select
4.Complete your message and select
Select
oÉéäó
léíáçåë
léíáçåë
or
léíáçåë=[=oÉéäó
to access more features.
to access more features.
léнбзел
i~íÉê
(to check it
Forward Messages
1.When viewing a received message, select
lйнбзеë=[=cçêï~êÇ
2.Enter a number or address.
3.Complete your message and select
.
pÉåÇ
.
1.When viewing a received message, select
léíáçåë=[=oÉéäó=~ää
all the message recipients.
2.Complete the message and select
to send your reply to
pÉåÇ
.
Reply with a Copy of the Message
1.When viewing a received message, select
léíáçåë=[=oÉéäó=ïáíÜ=Åçéó
The original message appears in your reply
message.
2.Complete your message and select
.
pÉåÇ
.
Call a Number in a Message
When viewing a received message, select
[=`~ää
to call a valid number in the message.
léíáçåë=
Save Received Messages
When viewing a received message, select
[=p~îÉ=ãÉëë~ÖÉ
to save it to
p~îÉÇ
léíáçåë=
.
View Recipients
When viewing a received message, select
[=oÉÅáéáÉåíë
message.
to view all recipients of the
léíáçåë=
View Sender Information
When viewing a received message, select
léíáçåë=[=pÉåÇÉê
add to an existing contact, or create a new contact
depending on the sender.
to view an existing contact,
User Guide21
Page 30
Lock Messages
View Messages with Multiple Screens
When viewing a received message, select
[=içÅâ=ãëÖ
deletion. To unlock the message, select
[=råäçÅâ=ãëÖ
to protect it from accidental
.
léíáçåë=
léíáçåë=
Sort Messages in Inbox
1.From
2.Select a sort option.
fåÄçñ
, select
léíáçåë=[=pçêí
.
Go to Web Addresses in Messages
When viewing a received message, select
[=i~ìåÅÜ=ÄêçïëÉê
included in the message.
to go to a web address
léíáçåë=
Manage Attached Files
Play Attached Files
When viewing a received message with files
attached, select
attached file),
(to turn off the sound).
léíáçåë=[=mä~ó
píçé
(to stop playing), or
(to play an
jìíÉ
When viewing a received message containing
multiple screens, use the following options to
navigate through the screens.
•
kÉñí
to view the next screen.
•
léíáçåë=[=oÉéä~ó
from the first screen.
•
léíáçåë=[=m~ìëÉ
screen.
léíáçåë=[=oÉëìãÉ
•
through the message.
•
léíáçåë=[=açåÉ
to restart the message
to pause at the current
to resume scrolling
to exit the message.
View Message Information
When viewing a received message, select
[=jÉëë~ÖÉ=áåÑç
sent time, size, and so on.
to view the message priority,
léíáçåë=
Replay Messages
When viewing a received message, select
[=oÉéä~ó
screen or sound if contained) from the beginning.
to restart the message (including a
léíáçåë=
Save Attached Files
When viewing a received message with files
attached, select the applicable save option to save
the attached files, including graphics, sounds, or
events (vCal). For example, to save a contact,
select
22Use Voicemail
léíáçåë=[=p~îÉ=Åçåí~Åí
.
Use Voicemail
Configure your Voicemail
Before your phone can receive voicemail
messages, you need to set up a password and
record a personal greeting with Virgin Mobile.
When you have set up your voicemail, all
unanswered calls to your phone are automatically
Page 31
transferred to voicemail, even if your phone is in
use or turned off.
The message has been received.
1.Press and hold the 1 key.
2.Follow the system prompts to create a
password and record a greeting.
Check your Voicemail
When you receive a voicemail message, a
notification with a voicemail message icon
appears at the top of your screen.
•At the voicemail notification, select
`~ää
to call
your voicemail number and follow the system
prompts to retrieve the message.
Select
fÖåçêÉ
to clear the notification without
checking messages. The notification icon
remains on top of the screen until you listen to
the message.
•When only the voicemail message icon
appears on top of the screen, select
sçáÅÉã~áä
and follow the system prompts to
retrieve the message.
Handle Sent Messages
Check Message Status in Sent Folder
The message has been sent to more
than one recipient.
Check Message Status in Outbox
Use the following symbols to check your
for the status of messages sent but still in process.
The message is pending and will be sent
when possible. You can cancel delivery
of the message.
The message cannot be sent because
service is not available. An alert appears
on your phone if the message cannot be
sent.
lìíÄçñ
Unable to Send Messages
You may not be able to send or receive messages
if your phone’s memory is nearly full, or if digital
service is not available at the time. To free up
memory, erase old messages. See “Erase
Messages” on page 25.
Use the following symbols to check the Sent folder
for the status of messages successfully sent.
The message was sent. You cannot
cancel delivery of the message.
User Guide23
Review Virgin Alerts
Your phone automatically saves all the Virgin
Alerts received.
To review a Virgin Alert, select it from
^äÉêíë
. The most recent alerts appear at the top.
sáêÖáå=
Page 32
Message Settings
The following message settings affect all messages
unless you change them for individual messages.
Set your TXT Tone
1.From
2.Follow the prompts to assign the ringtone to
quq=íçåÉ
list to alert you when you receive a new
message. (Scroll through the list to hear the
different ringtones.)
all incoming messages for all or specific
numbers in your selected contact or group.
, select a ringtone from the
body of a text message. You can edit or create up
to 40 preset messages.
1.From
2.Enter or edit the text.
3.Select
kçíÉW=
written or received as preset messages.
bÇáí=~ìíç=íÉñí
following:
–Scroll to a preset message and select
bÇáí
.
–Select
message.
You can also save messages you have
kÉï=ãëÖ
p~îÉ
.
, do one of the
to create a new preset
Set your Reminder
From
oÉãáåÇÉê
beep to sound every five minutes until you read
the new message.
, select lå to enable a reminder
Set your Signat ur e
You can create a signature to appear at the end of
all outgoing messages.
1.From
2.Select lh to save the signature.
kçíÉW=
limit of your message.
páÖå~íìêÉ
The signature counts towards the character
, enter your signature.
Edit Preset Messages
Your phone comes with preset messages, such as
“Please call me,” which you can insert into the
Enable Auto Retrieve
From
^ìíç=êÉíêáÉîÉ
•
aáë~ÄäÉÇ
you before downloading any multimedia
messages.
•
bå~ÄäÉÇ
automatically download multimedia messages.
turns off auto retrieve and prompts
turns on auto retrieve to
, select one of the following:
Erase Recent List
From
bê~ëÉ=êÉÅÉåí=äáëí
list of recipients you have recently sent messages
to.
, select
vÉë
to clear the
Enable CC/BCC Fields
From
``=~åÇ=_``
CC and BCC fields) or
, select
bå~ÄäÉÇ
aáë~ÄäÉÇ
(to hide the
(to show them).
24Message Settings
Page 33
Enable Save to Sent
From
p~îÉ=íç=ëÉåí
save outgoing messages to the
rëÉê=ÅçåÑáêã~íáçå
them when sending them).
, select
^ìíç
(to choose whether to save
(to automatically
pÉåí
folder) or
read them, erase them one at a time, or erase
them all at once.
Erase a Single Message
When viewing a received message, select
[=bê~ëÉ=[=vÉë
.
léíáçåë=
Enable Auto-Erase
Use
^ìíçJÉê~ëÉ
messages automatically when it needs memory for
incoming messages.
From
^ìíçJÉê~ëÉ
•
aáë~ÄäÉÇ
•
fåÄçñ=ãëÖë
when memory is needed.
•
pÉåí=ãëÖë
memory is needed.
_çíÜ
•
erases old messages in both
pÉåí
when memory is needed.
to set your phone to erase
, select one of the following:
erases no messages.
erases old messages in
erases old messages in
fåÄçñ
pÉåí
fåÄçñ
when
and
Set Default T ext
You can change the default text entry mode when
creating a text message. This setting applies only
to the Message field, not the Send To field.
From
qÉñí=Éåíêó
text letter by letter) or
with word recognition).
, select
o~éáÇ=ãçÇÉ
kçêã~ä=~äéÜ~
(to enter text
(to enter
kçíÉW=
cannot cancel its delivery.
You can erase a scheduled message, but
Erase Messages from a Fol der
From
bê~ëÉ=ãëÖë
messages from. For example, to erase received
messages, select
kçíÉW=
You cannot recover deleted information.
, select a folder to erase
fåÄçñ=[=vÉë
.
Erase All Messages
From
bê~ëÉ=ãëÖë
messages from all folders, except for voicemail
messages.
kçíÉW=
You cannot recover deleted information.
, select
^ää=[=vÉë
to erase all
Check Message Count
From
jÉëë~ÖÉ=Åçìåí
messages you have stored.
screen, check how many
Erase Messages
Erasing old messages frees up memory in your
phone. You can erase messages as you send or
User Guide25
Page 34
5Contacts
Use your phone’s contacts list to store information
about a person or company.
iÉîÉä=N=[iÉîÉä=O=[=iÉîÉä=P
`çåí~ÅíëcáåÇ=å~ãÉ
^ÇÇ=åÉï
dêçìéë
péÉÉÇ=Çá~ä=äáëí
sçáÅÉ=Çá~ä=äáëí
jó=éÜçåÉ=@
Access your existing contacts list.
Add a new entry to your contacts list.
View your groups.
View your contacts assigned with speed dials.
View your contacts assigned with voice dials.
View your phone number.
Contacts Menu
Select
the following functions:
`çåí~Åíë
from the main menu to access
kÉï
Access Contacts
–Select
–Select
to create a new contact.
léíáçåë
to access more functions.
Access Contacts List
1.From
cáåÇ=å~ãÉ
, enter the first letter of
your desired contact and scroll through to
highlight it.
2.Do one of the following:
–Press the
–Press the
pÉåÇ
key to call the contact.
lh
key to view the contact’s
details.
26Contacts Menu
View Contact Details
1.From
2.At the contact details screen, select a
3.Select
cáåÇ=å~ãÉ
, select a contact.
number, address or note.
léíáçåë
and the detail you want to
view. For example, to view a phone number,
select
léíáçåë=[=sбЙп=емгДЙк
.
Page 35
Use Frequent List
With
cêÉèìÉåí=äáëí
your most frequently called contacts. See “Enable
Frequent List” on page 62.
enabled, you can view 15 of
up or down to move through the contact
fields.)
p~îÉ
4.When done, select
.
Add a Code or Extension
Use Fast Find
With
c~ëí=ÑáåÇ
keys to view close matches of the contact. See
“Call Contact using Fast Find” on page 62.
enabled, you can press one or two
Add Contacts
Add Contacts from Main Screen
1.From the main screen, enter a phone
number to save (include the area code).
2.Select
3.Enter a name for the contact.
4.Enter additional phone numbers, email
addresses, and other contact details. (Scroll
up or down to move through the contact
fields.)
5.When done, select
p~îÉ=[=p~îÉ=åÉï=Åçåí~Åí
p~îÉ
.
.
When saving the phone number of an automated
service, you may include a pause for dialing an
extension.
1.From the main screen, enter a phone
number.
2.Select
–
–
3.Enter the remaining numbers and select
p~îÉ=[=p~îÉ=åÉï=Åçåí~Åí
4.Complete the contact information and select
p~îÉ
léíáçåë
qáãÉ=é~ìëÉ
dialing for two seconds.
e~êÇ=é~ìëÉ
until you select
the call.
.
and a type of pause:
causes the phone to stop
causes the phone to wait
oÉäÉ~ëÉ
while making
.
Use Contacts
Add Contacts from Contacts Menu
1.From
2.Enter a primary number for the contact.
3.Enter additional phone numbers, email
User Guide27
^ÇÇ=åÉï
contact. Scroll down to the next field when
done.
addresses, and other contact details. (Scroll
, enter a name for the
Call Contacts
1.From
2.At the contact details screen, select a
3.Select
cáåÇ=å~ãÉ
number.
`~ää
, select a contact.
.
Send a Text Message to Contacts
1.From
cáåÇ=å~ãÉ
, select a contact.
Page 36
2.At the contact details screen, select a number
or email address.
3.Select
4.Complete your text message and select
léíáçåë=[=pÉåÇ=íÉñí=ãëÖ
.
pÉåÇ
4.Select a number type. The appropriate icon
appears next to the number in your contacts
list.
.
5.Select
p~îÉ
.
Send a Multimedia Message to
Contacts
1.From
2.At the contact details screen, select a number
3.Select
4.Complete your multimedia message and
cáåÇ=å~ãÉ
or email address.
léíáçåë=[=pÉåÇ=éáÅ=ãëÖ
select
pÉåÇ
.
, select a contact.
.
Customize Contacts
Edit Contact Details
1.From
2.At the contact details screen, select
3.Edit or add phone numbers, email
4.When done, select
cáåÇ=å~ãÉ
addresses, and so on. (Scroll up or down to
move through the contact fields.)
, select a contact.
p~îÉ
.
bÇáí
.
Assign Ringtones to Contacts
1.From
2.At the contact details screen, select the
3.Select
cáåÇ=å~ãÉ
contact name.
oáåÖíçåÉ
to select a ringtone.)
, select a contact.
to assign a ringtone. (Scroll
Assign Message Tones to Contacts
1.From
2.At the contact details screen, select the
3.Select
cáåÇ=å~ãÉ
contact name.
quq=íçåÉ
to select a ringtone.)
, select a contact.
to assign a ringtone. (Scroll
Assign Pictures to Contacts
1.From
2.At the contact details screen, select the
3.Select
cáåÇ=å~ãÉ
contact name.
máÅíìêÉ
, select a contact.
to assign a picture.
Assign Number Types
Add a Prefix to Phone Numbers
1.From
2.At the contact details screen, select
3.Press down twice to scroll to the number
28Customize Contacts
cáåÇ=å~ãÉ
type dropdown and press the
, select a contact.
lh
bÇáí
key.
Use
.
mêÉéÉåÇ
code, to a phone number:
1.From
2.At the contact details screen, select a
number.
to add a prefix, such as an area
cáåÇ=å~ãÉ
, select a contact.
Page 37
3.Select
beginning of the number.
4.Select
mêÉéÉåÇ
p~îÉ
.
to enter the prefix at the
Assign Speed Dials to Contacts
1.From
cáåÇ=å~ãÉ
, select a contact.
Visit Web Addresses
1.From
2.At the contact details screen, select a Web
3.Select
cáåÇ=å~ãÉ
address.
i~ìåÅÜ=ïÉÄ
, select a contact.
.
2.At the contact details screen, select a
number.
3.Select
4.Select a location from the list to assign the
speed dial number.
^ÇÇ=ëéÉÉÇ=Çá~ä
.
Change Primary Numbers
When a contact has more than one number, the
first number becomes the primary number by
default. To change the contact’s primary number:
1.From
2.At the contact details screen, select a
3.Select
cáåÇ=å~ãÉ
number.
mêáã~êó=емгДЙк=[=vÉë
, select a contact.
.
Add Contacts to Groups
1.From
cáåÇ=å~ãÉ
, select a contact.
Erase Contacts
Erase Contact Details
1.From
2.At the contact details screen, select a
3.Select your desired erase option and
Erase an Entire Contact
1.From
2.At the contact details screen, select the
3.Select
cáåÇ=å~ãÉ
number, address or note.
For example, to erase an email address,
select
contact name.
entire contact.
bê~ëÉ=~ÇÇêÉëë=[=vÉë
cáåÇ=å~ãÉ
bê~ëÉ=Åçåí~Åí=[=vÉë
, select a contact.
vÉë
.
, select a contact.
to erase the
.
2.At the contact details screen, select a number
or email address.
3.Select
4.Select groups from the list provided. A
checkmark appears next to each selection.
You can also remove a checkmark.
5.When finished, select
User Guide29
^ÇÇ=íç=Öêçìé
.
açåÉ
Contact Groups
You can assign your contacts to groups. Your
phone comes with default groups. You can also
create your own groups.
.
Page 38
View Groups
2.Select
léíáçåë=[=pÉåÇ=éáÅ=ãëÖ
.
1.Select
groups, followed by the custom groups you
have created.
2.Highlight a group and do one of the
following:
–Press the
–Select
–Select
dêçìéë
details.
to view your preloaded
lh
key to view the group
kÉï
to create a new group.
lйнбзеë
to access more functions.
Create a New Group
1.From
2.Enter a name for the group and select
3.Select contacts from the list provided. A
4.When finished, select
Your new group appears the next time you view
your groups list.
dêçìéë
checkmark appears next to each selection.
You can also remove checkmarks.
, select
kÉï
açåÉ
.
kÉñí
.
3.Complete your multimedia message and
pÉåÇ
select
.
Add or Remove Contacts from
Groups
1.From
2.Select
3.If you are modifying a group you created,
4.Select contacts from the list provided. A
.
5.When finished, select
dêçìéë
léíáçåë=[=bÇáí
select
checkmark appears next to each contact in
the group. Press the
remove checkmarks.
kÉñí
, highlight a group.
.
. Otherwise, go to the next step.
lh
key to add or
açåÉ
.
Assign Ringtones to Groups
1.From
2.At the group details screen, scroll to the
dêçìéë
created.
group name.
, select a group you have
Send Text Messages to Groups
1.From
2.Select
3.Complete your text message and select
dêçìéë
léíáçåë=[=pÉåÇ=íÉñí=ãëÖ
, highlight a group.
.
pÉåÇ
Send Multimedia Messages to
Groups
1.From
30Contact Groups
dêçìéë
list, highlight a group.
3.Select
ringtone. (Scroll to select a ringtone.)
Assign Message Tones to Groups
.
1.From
created.
2.At the group details screen, scroll to the
group name.
léíáçåë=[=oáåÖíçåÉ
dêçìéë
, select a group you have
to assign a
Page 39
3.Select
ringtone. (Scroll to select a ringtone.)
léíáçåë=[=quq=íçåÉ
to assign a
Assign Pictures to Groups
1.From
2.At the group details screen, scroll to the
dêçìéë
created.
group name.
, select a group you have
Voice Dial List
Enable Voice Dial Tags
Your phone creates a voice dial tag for each
contact that has a name this is not blank or a
name that is more than five syllables. You can
enable or disable the voice dial tags associated
with your contacts.
3.Select
picture.
léíáçåë=[=mбЕнмкÉ
to assign a
Erase a Group
1.From
2.Select
dêçìéë
léíáçåë=[=bê~ëÉ=[=vÉë
, highlight a group.
.
Speed Dial List
Assign Speed Dial Numbers
1.From
2.Select
3.At the contacts list, select a contact.
4.At the contact details screen, select a phone
Clear Speed Dial Numbers
péÉÉÇ=Çá~ä=äáëí
unassigned number (marked as empty).
^ëëáÖå
number.
.
, highlight an
1.From
2.When done, select
sçáÅÉ=Çá~ä=äáëí
add or remove checkmarks. A checkmark
appears next to each enabled voice dial.
(Scroll through the list to play the voice dial
tags.)
, press the lh key to
p~îÉ
.
Search Contact Voice
You can use voice commands to find a contact in
your voice dial list. For more information, see
“Find a Contact” on page 70.
View Phone Number
Select
jó=éÜçåÉ=@
to check your phone number.
1.From
2.Select
User Guide31
péÉÉÇ=Çá~ä=äáëí
number.
bê~ëÉ=[=vÉë
, highlight an assigned
.
Page 40
6Recent call s
Recent calls Menu
From the main menu, select
oÉÅÉåí=Å~ääë
or
scroll down from the main screen to access the
following functions:
iÉîÉä=N=[iÉîÉä=O=[=iÉîÉä=P
oЙЕЙен=Å~ääëjбллЙЗ=Å~ääë
oÉÅÉáîÉÇ=Å~ääë
lìíÖçáåÖ=Å~ääë
^ää=Å~ääë
`~ää=íáãÉêë
View a list all voice calls you have missed.
View a list all voice calls you have received.
View a list all voice calls you have made.
View a list all voice calls.
Access these options:
Work with Call Lists
Return a Missed Call
1.From
2.Press the
This list contains all calls you received, but did
not answer.
jáëëÉÇ=Å~ääë
select
pÉåÇ
léíáçåë
, highlight a number.
key to call the number or
to access more features.
i~ëí=Å~ää
and
^ää=Å~ääë
.
Deal with a Missed Call
When you have missed a call, “Missed Call”
appears on your screen. You can do one of the
following:
•To clear the screen, select lh.
•To view the call details, select
lh
the
key.
•To return the call, select
pÉåÇ
key.
`~ääë
`~ääë
and press the
and press
Return a Received Call
1.From
32Recent calls Menu
oÉЕЙбоЙÇ=Å~ääë
, highlight a number.
Page 41
2.Press the
select
This list contains all calls received.
pÉåÇ
léíáçåë
key to call the number or
to access more features.
Send Text Message from Call List
1.At a call list, highlight a contact.
2.Select
léíáçåë=[=pÉåÇ=íÉñí=ãëÖ
.
Return an Outgoing Call
1.From
2.Press the
This list contains all calls you have made.
lìíÖçáåÖ=Å~ääë
select
léíáçåë
, highlight a number.
pÉåÇ
key to call the number or
to access more features.
Retu rn Any Ca ll
1.From
2.Press the
This list contains all calls made and received.
select
^ää=Å~ääë
pÉåÇ
léíáçåë
, highlight a number.
key to call the number or
to access more features.
Call List Options
Save Number from Call List
1.At the call list, highlight a number.
2.Select
léíáçåë=[=p~îÉ
.
3.Complete your text message and select
pÉåÇ
Send Multimedia Message from Call List
1.At a call list, highlight a contact.
2.Select
3.Complete your multimedia message and
select
léíáçåë=[=pÉåÇ=éáЕнмкЙ=ãëÖ
pÉåÇ
.
.
Erase Call List Records
Erase a Single Record
1.At a call list, highlight a contact.
2.Select
Erase a Call List
1.At a call list, highlight a contact.
2.Select
léíáçåë=[=bê~ëÉ=[=vÉë
léíáçåë=[=bê~ëÉ=^ää=[=vÉë
.
.
.
3.Select
create a new contact or
ÉñблнбеÖ
contact.
View Contact from Call List
1.At a call list, highlight a contact.
2.Select
details screen.
User Guide33
léíáçåë=[=p~îÉ=åÉï=Åçåí~Åí
lйнбзеë=[=^ÇÇ=íç=
to add address to an existing
léíáçåë=[=sáÉï
to see the contact
to
Work with Call Timers
View All Calls Ti m e r
Select
and received and the total call time.
View Last Call Timer
Select
last call made or received. Select
finished.
^ää=Å~ääë
i~ëí=Å~ää
to view the number of calls made
to view the total call time of your
açåÉ
when
Page 42
7Media Player
Use
jÉÇá~=mä~óÉê
files.
iÉîÉä=N=[iÉîÉä=O=[=iÉîÉä=P
to play and manage media
Media Player Menu
Select
access the following functions:
jÉÇá~=mä~óÉê
from the main menu to
jÉÇá~=mä~óÉêjó=ãìëáÅ
pÉííáåÖë
Access these options:
Access these options:
My music
Use
jó=ãìëáÅ
files.
k
lqb
W=
The left, center, and right
on the QWERTY keypad also function as the
oÉïáåÇ, mä~óLm~ìëÉ
for the music player. From the main screen,
pressing the
your music.
jó=ãìëáÅ
phone creates in your memory card (sold
separately) when you insert it into your phone the
first time. With the default
created in your memory card, you can insert the
card into a PC card reader (sold separately) to
load your desired music and insert the card back
into the phone to play it.
to manage and store your music
k~îáÖ~íáçå
, and
mä~óLm~ìëÉ
c~ëí=cçêï~êÇ
key twice starts playing
keys
is also the default directory your
jó=ãìëáÅ
directory
keys
mä~удблнл, ^ää=лзеЦл, ^кнблнë, ^äÄìãë
oÉéÉ~í=~ää, pÜìÑÑäÉ, ^ìíç=çÑÑ
, and
, and
dÉåêÉë
_q=ÜÉ~ÇëÉí
Playlists
Create your Playlist
1.From
2.Enter the name of your new playlist and
3.Add your desired music file(s).
4.Select
Access your Playlist
From
and do one of the following:
•Press the
selected playlist.
•Select
selected playlist.
•Select
mä~óäáëíë
.
åÉï
select
p~îÉ
açåÉ
mä~óäáëíë
mä~ó
léíáçåë
, select
léíáçåë=[=`êÉ~íÉ=
.
when finished.
, highlight your desired playlist
lh
key to view the music files in the
to play the music files in the
to access more functions.
.
.
34Media Player Menu
Page 43
Add Tracks to your Playlist
1.From
2.Select
3.Select the song(s) from the list provided to
4.Select
mä~óäáëíë
playlist.
léíáçåë=[=^ÇÇ=ëçåÖë
ëçåÖë
add or remove from the playlist. A
checkmark appears next to each song
selected. Press the
checkmarks.
.
açåÉ
, highlight your desired
or
lh
key to add or remove
when finished.
oÉãçîÉ=
kçíÉW=
sensitive.
2.Scroll through to highlight it and do one of
The search letters you enter are not case
the following:
–Select
–Select
mä~ó
to play the selected song.
léíáçåë
to access more functions.
Add Songs to your Playlist
1.From
2.Select
^ää=ëçåÖë
to add to your playlist.
léíáçåë=[=^ÇÇ=íç=éä~óäáëí
, highlight the song you want
.
Erase your Playlist
1.From
2.Select
kçíÉW=
running playlist.
mä~óäáëíë
want to erase.
léнбзел=[=bê~ëÉ=äáëí=[=vÉë
the playlist.
You cannot erase a preloaded or currently
, highlight the playlist you
Erase All Playlists
From
mä~óäáëíë
to erase all your playlists.
vÉë
kçíÉW=
currently running playlist.
You cannot erase any preloaded or
, select
léнбзел=[=bк~ëÉ=~ää=[=
All songs
Search for Songs
1.From
^ää=ëçåÖë
the name of your desired song.
, enter the first letter(s) of
to erase
Lock Songs
1.From
2.Select
With the song locked, the lock icon appears at the
top of the screen.
^ää=ëçåÖë
song.
léíáçåë=[=içÅâ
from accidental deletion.
, highlight your desired
to prevent the song
Erase All Songs
From
^ää=ëçåÖë
to erase all your songs.
vÉë
kçíÉW=
currently running song.
You cannot erase any preloaded or
, select
léíáçåë=[=bê~ëÉ=~ää=[=
Artists
Search for Tracks in Artists
1.From
^êíáëíë
desired artist.
, scroll through to select your
User Guide35
Page 44
2.Enter the first letter(s) of the name of your
desired track.
kçíÉW=
The search letters you enter are not case
sensitive.
3.Scroll through to highlight it and do one of
the following:
–Select
–Select
mä~ó
to play the selected track.
lйнбзеë
to access more functions.
Add Tracks to your Playlist
1.From
^êíáëíë
, select your desired artist.
Albums
Search for Tracks in Albums
1.From
2.Enter the first letter(s) of the name of your
kçíÉW=
sensitive.
3.Scroll through to highlight it and do one of
^äÄìãë
, scroll through to select your
desired album.
desired track.
The search letters you enter are not case
the following:
2.Highlight the track you want to add to your
playlist.
3.Select
léíáçåë=[=^ÇÇ=íç=éä~удблн
.
Lock Tracks
1.From
2.Highlight the track you want to lock.
3.Select
With the track locked, the lock icon appears at
the top of the screen.
^êíáëíë
léíáçåë=[=içÅâ
, select your desired artist.
from accidental deletion.
to prevent the track
Erase All Tracks
1.From
2.Select
kçíÉW=
currently running track.
^êíáëíë
léíáçåë=[=bê~ëÉ=~ää=[=vÉë
, select your desired artist.
all your tracks.
You cannot erase any preloaded or
to erase
–Select
–Select
mä~ó
to play the selected track.
léíáçåë
to access more functions.
Add Tracks to your Playlist
1.From
2.Highlight the track you want to add to your
3.Select
^äÄìãë
playlist.
, select your desired album.
léíáçåë=[=^ÇÇ=íç=éä~óäáëí
.
Lock Tracks
1.From
2.Highlight the track you want to lock.
3.Select
With the track locked, the lock icon appears at
the top of the screen.
^äÄìãë
léíáçåë=[=içÅâ
, select your desired album.
from accidental deletion.
to prevent the track
Erase All Tracks
1.From
^äÄìãë
, select your desired album.
36My music
Page 45
2.Select
all your tracks.
léíáçåë=[=bê~ëÉ=~ää=[=vÉë
to erase
With the track locked, the lock icon appears at
the top of the screen.
kçíÉW=
currently running track.
You cannot erase any preloaded or
Genres
Search for Tracks in Genres
1.From
2.Enter the first letter(s) of the name of your
kçíÉW=
sensitive.
3.Scroll through to highlight it and do one of
Add Tracks to your Playlist
dÉåêÉë
desired genre.
desired track.
The search letters you enter are not case
the following:
–Select
–Select
, scroll through to select your
mä~ó
to play the selected track.
lйнбзеë
to access more functions.
Erase All Tracks
1.From
2.Select
kçíÉW=
currently running track.
dÉåêÉë
léíáçåë=[=bê~ëÉ=~ää=[=vÉë
all your tracks.
You cannot erase any preloaded or
, select your desired genre.
to erase
Media Player Settings
Use
pÉííáåÖë
player work.
Enable Repeat all
To play your tracks continuously in a loop, from
oÉéÉ~í=~ää
kçíÉW=
the tracks unless you stop it.
Once enabled, your phone keeps playing
to control how you want the media
, select
bå~ÄäÉ
.
1.From
2.Highlight the track you want to add to your
3.Select
playlist.
dÉåêÉë
léíáçåë=[=^ÇÇ=íç=éä~удблн
, select your desired genre.
.
Enable Shuffle
To randomly play each of your tracks once, from
pÜìÑÑäÉ
kçíÉW=pÜмССдЙ
you have three or more tracks to play.
, select
bå~ÄäÉ
, even if enabled, only works when
.
Lock Tracks
1.From
2.Highlight the track you want to lock.
3.Select
User Guide37
dÉåêÉë
léíáçåë=[=içÅâ
from accidental deletion.
, select your desired genre.
to prevent the track
Set A uto Off Dur a tion
Use
^ìíç=çÑÑ
phone is paused or stopped before automatically
turning off
one of the following:
to set the duration for which your
jÉÇá~=mä~óÉê
. From
^ìíç=çÑÑ
, select
Page 46
•
NM=ãáåìíÉëmä~óÉê
automatically turns off
after the phone pauses or stops for 10
minutes.
•
OM=ãáåìíÉëmä~óÉê
automatically turns off
after the phone pauses or stops for 20
minutes.
•
lÑÑ
never automatically turns off
mä~óÉê
.
Enable Bluetooth Headset
Use
_q=ÜÉ~ÇëÉí
with
jÉÇá~=mä~óÉê
on page 57 for more information.
to pair your Bluetooth device
. Refer to “Pair with a Device”
jÉÇá~=
jÉÇá~=
jÉÇá~=
38Media Player Settings
Page 47
8My Account
You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
ïïïKîáêÖбегзДбäÉìë~KÅçã
.
Check your Account Balance
You can check your Virgin Mobile account status
in two ways.
•From the main screen, scroll up.
•From the main menu, select
Your account information appears with Top-Up
information relative to your selected plan. When
your account is low or empty, you receive a
notification to Top-Up.
kçíÉW=
balance checks in one day. Visit
ïïïKîáêÖбегзДбäÉìë~KÅçã
Additional charges may apply for multiple
jó=^ÅÅçìåí
for more details.
.
before you can Top-Up with this method via the
phone.
When your balance is low, you can Top-Up your
Virgin Mobile account from your phone.
Top-Up with a Top-Up Card
1.From the main menu, select
2.Scroll down to the
the
lh
key.
3.Enter your Account PIN and select
4.Scroll down to select
lh
key.
5.Enter your Top-Up card’s PIN number and
press the
6.Scroll down to select
press the
7.You are now Topped-Up. Press the
to exit.
lh
lh
qçéJré
içÖáå
key.
qçéJré=kçï
key.
jó=^ÅÅçìåí
link and press
açåÉ
and press the
and
båÇ
.
key
.
Top-Up your Account
Top-Up is how you add money to your Virgin
Mobile account. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card from one of the thousands of
retailers that carry them or register your debit
card, credit card, or PayPal account at
ïïïKîáêÖбегзДбäÉìë~KÅçãkçíÉW=
from your phone, and must register online first
User Guide39
You cannot register a debit or credit card
Top-Up with a De b it C a rd , Credit
Card, or PayPal Account
1.From the main menu, select
2.Scroll down to the
lh
the
3.Enter your Account PIN and select
.
4.Scroll down to select
lh
key.
key.
qçéJré
içÖáå
jó=^ÅÅçìåí
link and press
açåÉ
and press the
.
.
Page 48
5.Scroll down to select either
m~óm~ä
and press the lh key.
`êÉÇáí=`~êÇ
6.Enter the amount you want to Top-Up and
press the
lh
key. You can Top-Up in
amounts of $20, $30, $50, or $90.
or
7.Scroll down to select
press the
lh
key.
qçéJré=kçï
8.You are now Topped-Up. Press the
and
båÇ
key
to exit.
kçíÉW=ïïïKîáêÖбегзДбäÉìë~KÅçã
You can also Top-Up over the Web at
.
For More Information
For more information about your Virgin Mobile
account or Virgin Mobile service, visit
ïïïKîáêÖбегзДбäÉìë~KÅçã
.
40For More Information
Page 49
9VirginXL
Access VirginXL
With
sáêÖáåui
entertainment, and information services from
your phone. Download games, ringtones,
wallpapers, screen savers, and other content; surf
the web; and more. Check Virgin Mobile’s Web
site at
availability and pricing, or check directly from
your phone through the
apply.
ïïïKîбкЦбеãçÄáäÉìë~KÅçã
, you can access music,
for
sáêÖáåui
menu. Charges
To launch
screen or select
k
lqb
sáêÖáåui
automatically sent to your voicemail.
sáêÖáåui
W=
You cannot receive incoming calls during a
session. All incoming calls are
, scroll left from the main
sáêÖáåui
from the main menu.
Navigate VirginXL
1.Scroll through items and highlight one.
2.Press the lh key to select a
item or options.
A scroll bar on the right side of the screen
indicates that there is more text. Scroll down to go
to the next screen of text. Press the
move back one screen
sáêÖáåui
_~Åâ
key to
menu
End a VirginXL Session
Press the
båÇ
key from within
sáêÖáåui
.
User Guide41
Page 50
10My Stuff
Your phone stores and displays media files.
iÉîÉä=N=[iÉîÉä=O=[=iÉîÉä=P
jó=píìÑÑjó=êáåÖíçåÉë
jó=гмлбЕ
jó=Öê~éÜáÅë
jó=Ö~ãÉë
jó=íЬЙгЙл
jó=çíÜÉê=ëíìÑÑ
Access
Access these options:
Access these options:
йбЕнмêÉë
Access
View a list of color themes for your phone.
Access
dÉí=ãçêÉ=êáåÖíçåÉë
dÉí=ãçêÉ=Ö~ãÉë
dÉí=ãçêÉ=ëíìÑÑ
, and
My Stuff Menu
Select
following functions:
mä~óäáëíë, ^ää=ëçåÖë, ^êíáëíë, ^äÄìãë
dÉí=ãçêÉ=Öê~éÜáÅë, t~ääé~éÉêë, pÅêÉÉåë~îÉêë, jó=
`~ääÉê=faë
and other preloaded and downloaded applications.
jó=píìÑÑ
and view a list of your ringtones.
.
and view a list of your games.
from the main menu to access the
, and
dЙекЙл
.
My ringtones
jó=êáåÖíçåÉë
downloaded ringtones. You can download
ringtones to your phone from the Virgin Mobile
Web site at
directly from your phone using
Charges apply.
stores your preloaded and
ïïïKîáêÖбегзДбäÉìë~KÅçã
sáêÖáåui
or
.
Download a Ringtone
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
1.From
jó=êáåÖíçåÉë
êáåÖíçåÉë
and search for a ringtone.
2.Follow the prompts to purchase and
, select
dÉí=ãçêÉ=
download the selected ringtone.
42My Stuff Menu
Page 51
Assign a Ringtone
1.From
2.Select
jó=êáåÖíçåÉë
^ëëáÖå
assign the ringtone.
and choose how you want to
, highlight a ringtone.
1.From
2.Follow the prompts to purchase and
jó=Öê~йЬбЕл
Öê~éÜáÅë
download the selected graphic.
and search for a graphic.
, select
dÉí=ãçêÉ=
kçíÉW=
êáåÖíçåÉë
contacts or groups.
Downloaded ringtones are listed in
and available to assign to individual
jó=
My music
Use
jó=ãìëáÅ
files.
to manage and store your music
Play Music
1.From
2.Follow the prompts to play your desired
music.
jу=гмлбЕ
, highlight a music category.
My graphics
jó=Öê~éÜáÅë
downloaded graphics. You can download
wallpapers and screensavers to your phone from
the Virgin Mobile Web site at
ïïïKîáêÖбегзДбäÉìë~KÅçã
your phone using
Download a Graphic
stores your preloaded and
or directly from
sáêÖáåui
. Charges apply.
Assign a Graphic
1.From
2.From a file list, select a graphic.
3.Select
jó=Öê~йЬбЕл
pÅêÉÉåë~îÉêë, jó=éáÅíìêÉë
graphic folders.
^ëëáÖå
assign the graphic.
, browse
and choose how you want to
t~ääé~éÉêë
or other
,
My games
jó=Ö~ãÉë
downloaded games. You can download games to
your phone from the Virgin Mobile Web site at
ïïïKîáêÖáåãçÄáäÉìë~KÅçã
your phone using
Download a Game
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
1.From
stores your preloaded and
sáêÖáåui
jó=Ö~ãÉë
and search for a game.
, select
or directly from
. Charges apply.
dÉí=ãçêÉ=Ö~ãÉë
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
User Guide43
2.Follow the prompts to purchase and
download the selected game.
Page 52
Play a Game
Run an Application
1.From
2.Select
jó=Ö~ãÉë
mä~ó
, highlight a game.
to launch the game.
My themes
jó=íÜÉãÉë
color themes. When you assign a color theme, the
colors for your background, headers and
highlight bars are changed. You can also find this
list of color themes in your
stores your preloaded Virgin Mobile
aáëéä~ó
settings.
My other stuff
jó=çíÜÉê=ëíìÑÑ
downloaded applications. You can download
applications to your phone from the Virgin Mobile
Web site at
directly from your phone using
Charges apply.
Download an Application
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
1.From
ëíìÑÑ
2.Follow the prompts to purchase and
download the selected application.
stores your preloaded and
ïïïKîáêÖбегзДбäÉìë~KÅçã
sáêÖáåui
jó=çíÜÉê=лнмСС
and search for an application.
, select
dÉí=ãçêÉ=
or
.
1.From
2.Select
jó=çíÜÉê=ëíìÑÑ
application.
oìå
, highlight an
to launch the application.
Media File Options
Rename a File
1.From a media file list, highlight a file.
2.Select
3.Enter a new name and select
You can only rename unlocked files. Preloaded
files on your phone are always locked.
Send a File to an Online Location
1.From a media file list, highlight a file.
2.Select
Assign a File
1.From a media file list, highlight a file.
2.Select
assign the file.
3.Complete the appropriate task.
Lock a File
1.From a media file list, highlight a file.
2.Select
being accidently erased. To unlock the file,
select
léíáçåë=[=oÉå~ãÉ
léíáçåë=[=réäç~Ç=íç=jó=éáñ
léíáçåë=[=^ëëáÖå
léíáçåë=[=içÅâ
léíáçåë=[=råäçÅâ
.
p~îÉ
.
and choose how to
to protect a file from
.
.
44My themes
Page 53
View File Details
Erase a Single File
1.From a media file list, highlight a file.
2.Select
such as file size or save date.
3.Select
léíáçåë=[=aÉí~áäë
lh
to exit.
to view the details
Modify a File
1.From a media file list, select a file.
2.Select
3.Select
resize, and so on.
4.When done, select
existing file or as a new one.
léíáçåë=[=jçÇáÑóléíáçåë
and an option to rotate,
p~îÉ
to save over an
.
Use the Zoom
1.From a media file list, select a file.
2.Select
3.Use the
léíáçåë=[=wççã
k~îáÖ~íáçå
key to zoom in and out.
.
1.From a media file list, highlight a file.
2.Select
You can only erase unlocked files. Preloaded files
on your phone are always locked.
léíáçåë=[=bê~ëÉ=[=vÉë
.
Erase All Files in a Folder
From a media file list, select
~ää=[=vÉë
kçíÉW=
Preloaded files on your phone are always locked.
.
You can only erase unlocked files.
léíáçåë=[=bê~ëÉ=
4.Select
`~åÅÉä
to exit.
View a Slideshow
1.From
2.Select
3.When you are done, select
User Guide45
jó=éбЕнмкÉë
pдбЗЙлÜçï
contained in the current folder.
lйнбзеë
With
léíáçåë
automatically pauses the slideshow.
to play the slideshow of the files
m~ìëÉ
(to stop),
(to access more features).
, select
selected, your phone
léíáçåë=[=
mä~ó
(to resume), or
léíáçåë=[=bñáí
.
Page 54
11Pictures
Camera Tips
Your phone comes with a camera. Before using
your phone’s camera, here are some tips:
•You cannot activate the camera while on an
active call or while browsing files in the media
gallery.
•Once the camera is active, the main screen
acts as the viewfinder.
•If you get a “Low memory” error, check your
resolution and quality compression settings.
pÉåÇ
4.Select
or
bê~ëÉ
phone.
5.Press the
to create a multimedia message
to delete the picture from your
båÇ
key to exit camera mode.
Go to My pictures
From
máÅíìêÉë
the pictures you have taken and saved.
, select
jó=éáÅíìêÉë
to view all of
Camera Setting Options
•If there is no activity within 45 seconds after
you turn your camera on, the camera quits
and returns to the previous launch point.
•Menu settings and options can only be
accessed when the camera is active.
•Numbers in the top right corner indicate the
number of snapshots remaining before the
phone runs out of memory.
Take a Picture
1.To activate the camera, press and hold the
`~ãÉê~q~âÉ=~=éáÅíìêÉ
2.Focus on the image using the phone’s display
as a viewfinder.
3.Press the
jó=éáÅíìêÉë
key. You can also select
from the main menu.
lh
key to take a picture (saved to
).
máÅíìêÉë=[=
Adjust the Resolution
From camera mode, select
[=oÉëçдмнбзå
Numbers in the bottom left corner indicate the
current resolution setting.
and a size for your pictures.
léíáçåë=[=pÉннбеЦë=
Set Self Timer
From camera mode, select
[=pÉäÑ=íáãÉê
The icon indicates the timer is activated.
When you take a picture, a beep plays three
seconds from the time the shutter snaps the
picture.
and a time.
léíáçåë=[=pÉннбеЦë=
46Camera Tips
Page 55
Enab le Da te/T ime Sta mp
Set Color Tone
From camera mode, select
[=a~íÉLqáãÉ=[=lå
each picture taken.
The icon indicates when the date/time stamp
is on.
to place a date/time stamp
léíáçåë=[=pÉííáåÖë=
Enable Multishot Mode
From camera mode, select
[=jмднблÜçí=[=lå
The icon indicates multishot mode is
enabled. When you take a picture, press and hold
lh
the
single tone plays for each picture taken.
Your camera is set to a lower resolution during
multishot mode. The resolution setting returns to
the previous setting when you are done.
key to take multiple (up to six) pictures. A
to take multiple pictures.
léíáçåë=[=pÉííáåÖë=
Set Shutter Sound
1.From camera mode, select
pÉííáåÖë=[=`çäçê=íçåÉ
2.Scroll left or right to select a color tone.
Look at the viewfinder to see how each
setting looks.
léíáçåë=[=
.
Set Picture Quality
From camera mode, select
[=máÅíìêÉ=èì~äáíó
picture.
When you select a higher quality level, the size of
the file is bigger.
and a quality level for your
léíáçåë=[=pÉннбеЦë=
Other Camera Options
Set Brightness Level
1.From camera mode, select
_êáÖÜíåÉëë
.
léíáçåë=[=
1.From camera mode, select
pÉííáåÖë=[=pÜìííÉê=ëçìåÇ
2.Select a sound to play when the shutter takes
léíáçåë=[=
.
2.Scroll left or right to change the brightness
lh
level. Press the
key to set the brightness.
Take a Picture in a Frame
a picture.
1.From camera mode, select
Set White Balance
1.From camera mode, select
pÉííáåÖë=[=tÜáíÉ=Ä~ä~åÅÉ
2.Scroll left or right to select the white balance
setting. Look at the viewfinder to see how
each setting looks.
User Guide47
léíáçåë=[=
.
cê~ãÉë
2.Scroll left or right to view the frames
available.
3.Select
4.Take a picture with the frame. The frame is
part of the image and can not be removed.
.
lh
to choose a frame.
léíáçåë=[=
Page 56
12Web
Surf the Web
You can use your phone to browse the Internet.
Launch Browser
Select
browser. An alert appears notifying of airtime fees,
if you have enabled web alerts. Select
continue.
Browse the Web
A browser home page with a list of bookmarks
and some browser menu options appear when
you are connected to the Web. The lock icon
appears in a secure session. You can do the
following:
•To choose a site, scroll to the link and press
•An underline and an arrow indicate that there
•Press the
•Press the
tÉÄ=[=pìêÑ=íÜÉ=tÉÄ
the
lh
key.
is more text. Scroll down to view the rest of
the text.
_~Åâ
key to return to the previous
screen.
båÇ
key to exit.
to launch the
lh
to
Add a Bookmark
1.Surf to the Web page you want to bookmark
and select
2.Edit the bookmark's details, if needed.
3.Select
To access your saved bookmarks, select
[=_ççâã~êâë
léнбзел=[=^ÇÇ=íç=_ççâã~êâë
p~îÉ
to save the bookmark.
from any web page.
léíáçåë=
Search the Web
From
tÉÄ
, select
browser’s search page.
pÉ~êÅÜ
to go directly to the
Launch Connect
`çååÉÅí
media and networking sites, right from your
device, with one easy-to-use interface. To launch
If you receive an incoming call while recording a
memo, the memo is saved and the incoming call
screen appears.
Play Voice Memos
1.From
2.Select
oÉÅçêÇЙЗ=гЙгзл
mä~ó
to play the memo or
access more features.
, highlight a memo.
léíáçåë
to
Calendar
Use
`~äÉåÇ~ê
to schedule events and set
reminder alerts.
User Guide51
Page 60
Create an Event
1.From
2.Press the
3.Press the
^ÇÇ=åÉï=ÉîÉåí
, enter a name. Scroll
down to move to the next field when done.
lh
key to select an event type from
the list.
lh
key to change the date, if
needed.
–Scroll left or right to move between
month, day, and year fields.
6.Press the
lh
list.
7.Press the
lh
the list.
8.Press the
lh
enable silent mode or
sounds.
9.Press the
lh
from the list, if needed.
key to select a priority from the
key to select a reminder from
key to select
aìêáåÖ=ÉîÉåí
lÑÑ
to have normal
to
key to select a recurring event
–Scroll up or down to change month, day,
and year.
lh
Press the
key to save and move to the
next field.
4.Press the
lh
key to change the time, if
needed.
–Scroll left or right to move between hour,
minute, and AM/PM fields.
–Scroll up or down to change hour,
minute, and AM/PM.
lh
Press the
key to save and move to the
next field.
5.Press the
lh
key to change the duration, if
needed.
–Scroll left or right to move between hour
and minute fields.
–Scroll up or down to change hour and
minute.
lh
Press the
key to save and move to the
next field.
10. Select
p~îÉ
.
View Events
View Events by Month
1.From
2.Press the
3.Do one of the following:
View Events by Date
From
•Scroll left or right to move to another date.
•Select an event.
sáÉï=ãçåíÜ
, scroll through the
month view. (Days with events are
highlighted.)
lh
key to select a date.
–Scroll left or right to move to another
date.
–Select an event.
–Scroll to a time and select
^ÇÇ=åÉï
to
create a new event.
–Select
sáÉï=Ç~ó
léíáçåë
to access more features.
, do one of the following:
52Tools
Page 61
•Scroll to a time and select
a new event.
^ÇÇ=åÉï
to create
Send an Event
1.From
sáÉï=Ç~ó
, select an event.
•Select
léíáçåë
to access more features.
Go to a Specific Date
1.From
dç=íç=Ç~íÉ
, scroll left or right to move
between month, day, and year fields. Scroll
up or down to change month, day, or year.
lh
2.Press the
key to select the date.
View Events by List
From
sáÉï=~ää=ÉîÉåíë
list or
léíáçåë
to access more features.
, select an event from the
Return to the Current Date
From
sáÉï=Ç~ó
, select
léíáçåë=[=dç=íç=íçÇ~ó
to return to the current date.
Sort Events by Time
From
sáÉï=~ää=ÉîÉåíë
to sort events by time.
íáãÉ
, select
lйнбзеë=[=pçêí=Äó=
Sort Events by Type
From
sáÉï=~ää=ÉîÉåíë
to sort events by their assigned type.
íóéÉ
, select
lйнбзеë=[=pçêí=Äó=
2.At the event details screen, select
pÉåÇ
to
attach the file to a multimedia message.
3.Complete the appropriate task.
Copy an Event
1.From
2.At the event details screen, select
sáÉï=Ç~ó
, select an event.
`çéó
.
3.Enter a new name for the event.
4.Complete the event and select
p~îÉ
.
Erase Events
Erase an Event
1.From
sáÉï=Ç~ó
, select an event.
2.At the event details screen, select
.
vÉë
Erase the Current Day’s Events
From
sáÉï=Ç~ó
ÉîÉåíë=[=vÉë
, select
léнбзел=[=bê~ëÉ=íçÇ~óÛë=
to erase all events on that day.
Erase All Events
bê~ëÉ=[=
Sort Events by Priority
From
sáÉï=~ää=ÉîÉåíë
éêáçêáíó
to sort events by their assigned priority.
, select
Modify Eve nt s
Edit an Event
1.From
2.At the event details screen, select
3.Modify the event and select
User Guide53
sáÉï=Ç~ó
, select an event.
lйнбзеë=[=pçêí=Äó=
bÇáí
.
p~îÉ
.
From
sáÉï=~ää=ÉîÉåíë
~ää=ÉîÉåíë=[=vÉë
, select
to erase all events from the
phone.
kçíÉW=
You cannot recover deleted information.
Erase All Past Events
From
sáÉï=~ää=ÉîÉåíë
, select
~ää=é~ëí=ÉîÉåíë=[=vÉë
from the phone.
léíáçåë=[=bê~ëÉ=
léíáçåë=[=bê~ëÉ=
to erase all past events
Page 62
kçíÉW=
You cannot recover deleted information.
Set Event Silent Mode
Scheduler Settings
Set Scheduler Hours
1.From
2.Modify the start and end times.
3.Select
Erase Events Automatically
1.From
2.Select an option from the list to set when to
Set Event Priority
1.From
2.Select an option to set every event you create
Set Event Reminder
1.From
2.Select an option to set every event you create
Set Event Reminder Alert
1.From
2.Select an option to set every event you create
pÉííáåÖë
, select
`~äÉåÇ~ê=Üçìêë
.
–Scroll left or right to move between hour,
minute, and AM/PM fields.
–Scroll up or down to change hour,
minute, and AM/PM.
p~îÉ
when done.
pÉííáåÖë
, select
^ìíç=Éê~ëÉ
.
automatically erase your past events.
pÉííáåÖë
, select
mêáçêáíó
.
with this priority type.
pÉííáåÖë
, select
oÉãáåÇÉê
.
with this reminder setting.
pÉííáåÖë
, select
oÉãáåÇÉê=ëçìåÇ
.
with this reminder alert. (Scroll to listen to
sounds).
1.From
pÉííáåÖë
, select
pбдЙен=ãçÇÉ
.
2.Select an option to set every event you create
with this silent mode.
Alarm clock
You can set up to four alerts with your phone’s
three alarm clocks and one quick alarm.
kçíÉW=
Set an Alarm
1.From
2.Press the lh key to change the time, if
3.Press the
4.Press the
5.Press the
6.Select
When the alarm rings, select
alarm or
minutes.
The alert occurs only if the phone is on.
^ä~êã=ÅäçÅâ
alarms and select
, scroll to one of the
pÉí
.
needed.
–Scroll left or right to move between hour,
minute and AM/PM fields.
–Scroll up or down to change hour,
minute and AM/PM.
Press the
lh
key to save time and move to
the next field.
lh
key to select a sound from the
list.
lh
key to select a recurring alarm
from the list, if needed.
lh
key to enter a note.
p~îÉ
.
píçé
to turn off the
påççòÉ
to reset the alarm for next ten
54Tools
Page 63
Set the Quick Alarm
1.From
2.Choose a time. (A notification shows the
When the quick alarm rings, select
the alarm, or
^ä~êã=ÅäçÅâ
alarm and select
quick alarm is on.)
oÉëÉí
pÉí
to set the quick alarm again.
, scroll to the quick
.
lÑÑ
to turn off
Use Tip Calculator
1.From
qáé=Å~äÅìä~íçê
your bill.
, enter the amount of
4.Select
léíáçåë
–
jp
adds the displayed result to value stored
in memory.
–
jH
stored in memory.
–
jo
the screen.
–
j`
memory.
bñáí
to return to the menu, or
and one of the following:
clears value currently stored and
adds displayed result to the value
displays currently stored value on
clears value currently stored in
2.Scroll down to select the percentage you
want to tip.
3.Scroll down to enter the number of people
sharing the bill (or enter 1 if paying the
entire bill).
4.Select
5.Select
kÉñí
to view the final bill.
açåÉ
when finished.
Use Calculator
1.From
2.Select a mathematical operation:
3.Enter the second number, and press the
`~äÅìä~íçê
–Scroll left to multiply.
–Scroll right to divide.
–Scroll up to add.
–Scroll down to subtract.
Your selection will appear highlighted.
key to view the result.
, enter the first number.
lh
World clock
Use
tçêäÇ=ÅäçÅâ
the world in relation to your local time.
Set World Clock
1.From
2.Check your local time and date on the first
tçêäÇ=ÅäçÅâ
select a time zone.
line, followed by your selected world city and
its time and date.
Search World Clock
1.From
2.Enter the first letter(s) of your desired city or
3.Select a city or country from the list.
tçêäÇ=ÅäçÅâ
pÉ~êÅÜ=Åáíó
country.
to check times in cities around
, first scroll left or right to
, select
or
pÉ~êÅÜ=Åçìåíêó
léнбзел=[=
.
User Guide55
Page 64
Use Timer
Memopad
The timer counts down for the specified time. It
beeps when that amount of time has elapsed.
1.From
2.Enter the time length.
3.Select
4.To work the timer, select the following option
When the countdown is complete, select
silence the alarm.
qáãÉê
–Scroll left or right to move between
hours, minutes, or seconds fields.
–Scroll up or down to change hours,
minutes, or seconds.
pçìåÇ
modify the sound.
buttons:
–
pí~êí
–
píçé
–
oÉëÉí
, select
, and choose from the list to
begins the countdown.
pauses the countdown.
clears the timer.
pÉí
.
lÑÑ
to
Use Stopwatch
From
píçéï~íÅÜ
buttons:
•
pí~êí
•
píçé
•
oÉëÉí
Press the
begins counting.
pauses counting.
clears the stopwatch.
_~Åâ
, select the following option
key to exit.
Write a Memo
1.From
2.Select
kÉï=ãÉãç
p~îÉ
.
, enter the memo.
View a Memo
From
sáÉï=ãÉãçë
léíáçåë
or
to access more features.
, select
sáÉï
to open a memo
Edit a Memo
1.From
2.Select
3.Edit the memo, and select
sáÉï=ãÉãçë
léíáçåë=[=bÇáí
, highlight a memo.
.
p~îÉ
.
Send a Memo
1.From
2.Select
3.Complete the message, and select
sáÉï=ãÉãçë
léíáçåë=[=pÉåÇ=~ë=ëãë
, highlight a memo.
.
pÉåÇ
.
Call a Number in a Memo
If you have a phone number in a memo, you can
call it.
1.From
2.Select
3.Select a number, and press the
sáÉï=ãÉãçë
léíáçåë=[=rëÉ=емгДЙк
, highlight a memo.
.
pÉåÇ
key.
Lock a Memo
You can lock a memo to prevent it from being
edited or erased.
1.From
56Tools
sáÉï=ãÉãçë
, highlight a memo.
Page 65
2.Select
To unlock a memo, select
léíáçåë=[=içÅâ=ãÉãç
Erase a Memo
1.From
2.Select
sáÉï=ãÉãçë
léíáçåë=[=bê~ëÉ=[=vÉë
.
råäçÅâ=ãÉãç
, highlight a memo.
.
.
describe the process. You may also need to
reference the user guide provided with your
Bluetooth device.
1.Prepare the Bluetooth device (accessory) for
pairing as described in the device’s user
guide.
Erase All Memos
From
sáÉï=ãÉãçë
[=vÉë
kçíÉW=
memos.
.
Selecting
, select
bê~ëÉ=~ää
léíáçåë=[=bê~ëÉ=~ää=
only erases unlocked
Bluetooth
Bluetooth® wireless technology enables wireless
connectivity with accessories such as headsets,
portable GPS devices, and more.
You can connect compatible Bluetooth devices to
your phone. To buy Virgin Mobile authorized
Bluetooth accessories for your phone, visit
ïïïKîáêÖбегзДбäÉìë~KÅçã
Enable Bluetooth
Before you can connect your phone with a
Bluetooth device, you need to enable the
Bluetooth feature on your phone.
From
pÉííáåÖë
, select
låLlÑÑ=[=lå
Pair with a Device
To enable your phone to communicate with a
Bluetooth device, you need to "pair" the device
with your phone. The following instructions
.
.
2.From
3.At the device list, highlight a device and
4.If necessary, enter the password provided
With the password accepted, the device appears
in your device list.
jó=ÇÉîáÅÉë
phone then searches and detects any
available Bluetooth devices in the vicinity.
You must enable the Bluetooth feature on
your phone.
^ÇÇ
select
Accept the pairing if prompted.
with the Bluetooth device and select
.
, select
cáåÇ=åÉï
. Your
lh
.
Use Bluetooth Devices
Connect to a Device
Before you can use Bluetooth, you must get your
phone ready to communicate with a device, called
“connecting.”
To connect your phone to a Bluetooth device,
from
jó=ÇÉîáÅÉë
`çååÉÅí
A notification appears confirming the connection.
You can now use the device with your phone.
.
, highlight a device and select
User Guide57
Page 66
Disconnect from a Device
From
jó=ÇЙобЕЙë
and select
aáëÅçååÉÅí
, highlight a connected device
.
Rename a Device
1.From
2.Select
jó=ÇЙобЕЙë
léíáçåë=[=oÉå~ãÉ
, highlight a device.
•
lå
allows other devices to find your phone.
•
lÑÑ
prohibits your phone from being used
with any Bluetooth wireless technology device.
To prolong battery life, it is recommended to
turn off Bluetooth when you are not using it.
When you turn on Bluetooth the first time, you
.
need to find your device before pairing with it.
3.Enter a new name and select
p~îÉ
.
Delete a Device
You can delete a Bluetooth device that you have
paired your phone with.
1.From
2.Select
jó=ÇЙобЕЙë
léíáçåë=[=aÉäÉíÉ=[=vÉë
, highlight a device.
.
View Device Services
A Bluetooth device paired with your phone may
have more than one service profile (such as
Headset, Handsfree, and so on). Do the following
to check the services available:
1.From
2.Select
jó=ÇЙобЕЙë
léíáçåë=[=pÉêîáÅÉë
, highlight a device.
.
3.At the service list, highlight a profile and
select
`çååÉÅí
to change the active profile.
Change Bluetooth Settings
Turn on or off Bluetooth
You must turn on your phone’s Bluetooth feature
to use it with Bluetooth devices.
Visibility
Use this setting to control your phone’s Bluetooth
visibility to other Bluetooth devices.
From
pÉííáåÖë
, select
sáëáÄáäáíó
and one of the
following options:
•
eáÇÇÉå
hides your phone from being used
with other Bluetooth devices.
•
sáëáÄäÉ=Ñçê=P=ãáå
allows other devices three
minutes to find your phone.
^äï~óë=îáëáÄäÉ
•
always allows other devices to
find your phone.
Change Phone’s Name
You can change the name presented for other
Bluetooth devices’ search of your phone.
1.From
2.Enter a new name and select
pÉííáåÖë
, select
aÉîáÅÉ=å~ãÉ
p~îÉ
.
.
View Sup ported Servi ces
From
pÉííáåÖë
of the Bluetooth service profiles your phone
supports.
, select
aÉîáÅÉ=áåÑç
to view a list
From
pÉííáåÖë
, select
låLlÑÑ
and one of the
following:
58Bluetooth
Page 67
Display
Graphics
•
dêáÇ
displays icons of each menu item, with
its name at the top of the screen.
iáëí
•
displays a list of all menu items.
dê~éÜáÅë
graphics. You can download wallpapers and
screensavers to your phone from the Virgin
Mobile Web site at
or directly from your phone using
Charges apply.
stores your preloaded and downloaded
ïïïKîáêÖáåãçÄáäÉìë~KÅçã
sáêÖáåui
.
Download a Graphic
Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.
1.From
2.Follow the prompts to purchase and
dê~éÜáÅë
and search for a graphic.
download the selected graphic.
, select
dÉí=ãçêÉ=Öê~éÜáÅë
Assign a Graphic
1.From
2.From a file list, select a graphic.
dê~éÜáÅë
pÅêÉÉåë~îÉêë, jó=éбЕнмкÉë
graphic folders.
, browse the
t~ääé~éÉêë
or other
,
The next time you view the
menu style appears.
Set Theme
From
qÜÉãÉë
display background.
, select a color theme for the
jÉåì
, your selected
Set My Banner
The banner is the personal label for your phone,
appearing on the main screen above the time and
date.
1.From
2.Press the
3.Enter your new text (up to 14 characters) or
4.Select
dêÉÉíáåÖ=Ä~ååÉê
_~Åâ
banner.
press the
pé~ÅÉ
p~îÉ
, select
key to clear the current
key for a blank banner.
.
bÇáí
.
Set Language
From
i~åÖì~ÖÉ
, select a language.
3.Select
assign the graphic.
4.Complete the appropriate task.
^ëëáÖå
and choose how you want to
Set Mai n Menu View
From
j~áå=ëíóäÉ
User Guide59
, select one of the following:
Backlight
Set Display Duration
From
_~ЕвдбЦÜí
one of the following:
, select
aáëéä~ó=Çìê~íáçå
and
Page 68
•
^äï~óë=Çáã
dim before turning off.
T=pÉÅçåÇë, NM=ëÉÅçåÇë, NR=ëÉÅçåÇë
•
ëÉÅçåÇë
time after your last keypress.
forces the backlight to remain
turns backlighting on for the set
, or
PM=
Set Brightness
1.From
2.Select
_êáÖÜíåÉëë
brightness level.
p~îÉ
.
, scroll to change the
^äï~óë=ÄêáÖÜí
•
bright before turning off.
forces the backlight to remain
Set Keypad Duration
From
_~ÅâдбЦЬн
one of the following:
•
^äï~óë=çÑÑ
before turning off.
T=pÉÅçåÇë, NM=ëÉÅçåÇë, NR=ëÉÅçåÇë
•
ëÉÅçåÇë
time after your last keypress.
^äï~óë=çå
•
bright before turning off.
, select
forces the backlight to remain dim
turns backlighting on for the set
forces the backlight to remain
hÉóé~Ç=Çìê~íáçå
and
, or
PM=
Enable Auto- Hyphenat ion
Auto-hyphenation, when enabled, automatically
inserts hyphens into your phone numbers to be
consistent with the U.S. dialing plan (or the North
American Numbering Plan).
From
^ìíçJÜóéÜÉå
auto-hyphenation.
, select
bå~ÄäÉÇ
to turn on
Sounds
Your phone has several settings that control the
sound. You can select from a variety of ringtones
and control the volume.
Set Ringtone Volume
1.From
2.Select
Se t you r R i ngtone
Use
jó=êбеЦнзåÉë
preloaded or downloaded ringtone. See “My
ringtones” on page 42 for more information.
Set your Business Ringtone
Use
_ìëáåÉëë=êáåÖíçåÉë
your business group contacts with a preloaded or
downloaded ringtone. See “My ringtones” on
page 42 for more information.
oáåÖíçåÉ=îçäìãÉ
to set the ringtone volume.
p~îÉ
.
to set your ringtone with a
to set the ringtone for
, scroll right or left
Set your Personal Ringtone
Set Time and Date Format
Use
mÉêëçå~ä=êáåÖíçåÉë
From
qáãÉLa~íÉ=Ñçêã~í
format.
60Sounds
, select a time and date
your personal group contacts with a preloaded or
downloaded ringtone. See “My ringtones” on
page 42 for more information.
to set the ringtone for
Page 69
Set Slide Sounds
Enable Minute Alert
1.From
2.Select a sound. (Scroll down the list to play
päáÇÉ=ëçìåÇë
päáÇÉ=ЕдзлЙ
the sounds.)
, select
.
päáÇÉ=çéÉå
or
Set Power On/ Of f Sounds
From
mçïÉê=çåLçÑÑ=ëçìåÇ
have your phone play the sound when turned on.
, select
bå~ÄäÉÇ
to
Set Key Volume
1.From
2.Select
hÉó=îçäìãÉ
the keypad volume.
p~îÉ
.
, scroll right or left to set
Set Key Length
From
hÉó=äÉåÖíÜ
control your keypad tone duration:
kçêã~ä
•
length.
, select one of the following to
sets the keypad tones to normal
From
jáåìíÉ=~äÉêí
alerts you with a short beep ten seconds before
each minute passes during a call.
, select
bå~ÄäÉÇ
. Your phone
Set Earpiece Volume
1.From
2.Press the
b~кйбЙЕÉ=îçäìãÉ
to set the earpiece volume.
lh
key to save.
, scroll right or left
Set Speakerphone Volume
1.From
2.Select
péÉ~âÉêéÜçåÉ=îздмгЙ
or left to set the speakerphone volume.
p~îÉ
.
, scroll right
Convenience
Use this setting to make your phone more
convenient to use.
Set D a te and Time
•
içåÖ
sets the keypad tones to long length.
In Airplane mode, you can set the time and date
manually.
Set your TXT Tone
kçíÉW=
Use
quq=íçåÉ
with a preloaded or downloaded ringtone. See
“My ringtones” on page 42 for more information.
to set your text message ringtone
^áêéä~åÉ=ãçÇÉ
1.From
Enable Smart Volume
From
pã~êí=îçäìãÉ
automatically adjust the volume during a call,
based on surrounding noise levels.
User Guide61
, select
bå~ÄäÉÇ
to
2.Press the
You can only access
enabled.
pÉí=Ç~íÉLíáãÉ
change the date:
–Scroll left or right to move between the
month, day, and year fields.
–Scroll up or down to change the month,
day, and year.
lh
key to save the date.
pÉí=Ç~íÉLíáãÉ
, do the following to
with
Page 70
3.Do the following to change the time:
–Scroll left or right to move between the
hour, minute, and AM/PM fields.
–Scroll up or down to change the hour,
minute, and AM/PM.
4.Press the
lh
key to save the time.
From
^ìíç=âÉóÖì~êÇ
main screen, press and hold the
, select
bå~ÄäÉ
Unlock Keyguard
From the main screen, select
lh
the
key to unlock the keypad.
råäçÅâ
or from the
_~Åâ
key.
and press
5.Select
açåÉ
.
Enable Airpl a ne Mode
While in an airplane, it is normally required that
you turn off your mobile phone because it emits
RF signals that interfere with air traffic control. In
airplane mode, however, your phone does not
emit RF signals. You cannot make or receive calls,
send text messages, use the Browser or Bluetooth,
but you can play games, use the Scheduler, set the
clock, and make emergency calls to designated
emergency numbers. Please check with
uniformed personnel before operating your
phone in Airplane mode.
From
^áêéä~åÉ=ãçÇÉ
activate airplane mode.
With airplane mode enabled, you can also set the
time and date manually.
, select
bå~ÄäÉÇ=[=lh
to
Call Contact using Fast Find
1.From
2.From the main screen, press the keys
3.Scroll to your desired contact and press the
c~ëí=ÑáåÇ
fast find.
corresponding to the letters of the name you
want to find. A matching contact or speed
dial entry appears.
pÉåÇ
key to call the number.
, select
bå~ÄäÉÇ
to turn on
Enable Frequent List
From
cêÉèìÉåí=äáëí
cêÉèìÉåí=äáëí
frequently called contacts appear at the beginning
of your contacts list. Scroll past the double line to
view the entire contacts list.
, select
enabled, the last 15 of your most
bå~ÄäÉÇ
. With
Hold call
Auto keyguard
Enable Auto Keyguard
Use
^ìíç=âÉóÖì~êÇ
keypad after 30 seconds of inactivity to prevent
accidental key presses.
62Convenience
to automatically lock the
Enable Hold Call
Use
eçäÇ=Å~ää
until you are ready to answer them.
kçíÉW=
Open to Answer feature is enabled. See “Enable
Open to Answer” on page 65.
The Hold Call feature will not work if the
to place incoming calls on hold
Page 71
1.From
eçäÇ=Å~ää
, select
bå~ÄäÉÇ
.
If you have not recorded a hold message, you
need to record one, such as “Please hold. I’ll
answer in a minute.”
2.Record the message twice, as prompted.
3.Select
léíáçåë
and one of the
p~îÉ
or
following:
mä~ó
–
–
to replay your message.
oÉJêÉÅçêÇ
to record your message
again.
–
bñáí
to exit.
The next time a call comes in, you can place it on
hold.
3.Select
p~îÉ
to save the message or
léíáçåë
and one of the following:
mä~ó
–
–
to replay your message.
oÉJêÉÅçêÇ
to record your message
again.
bñáí
–
to exit.
Use 1-Touch Dialing
The 1-Touch Dialing feature is the fastest way to
call a speed dial location. To call a contact with
speed dial, press and hold the speed dialing
location.
If it is a two-digit location, press the first digit
briefly, then press and hold the second digit.
Place a Call on Hold
You can place a call on hold with
enabled.
kçíÉW=
If you are already on a call and you receive
another call, you cannot place the incoming call
on hold. With no call waiting enabled, the call
goes to
sçáÅÉã~áä
.
When a call comes in, do the following:
1.Select
léíáçåë=[=eçäÇ=Å~ää
caller on hold with your recorded hold
message.
2.Select
or
båÇ=`~ää
^åëïÉê
to speak to the caller on hold
to hang up without speaking.
eçäÇ=Å~ää
to place the
Change Hold Call Message
1.From
2.Record the message twice, as prompted.
eçäÇ=Å~ää
, select
oÉJêÉÅçêÇ=ãëÖ
.
kçíÉW=
To use 1-Touch dialing, you must enable
1-Touch dialing on your phone and have a speed
dial location assigned to a contact.
From
NJqçìÅÜ=Çá~äáåÖ
, select
bå~ÄäÉÇ
to turn
on 1-touch dialing.
Customize Keys
You can modify the
up your desired shortcut.
1.From
`ìëíçãáòÉ=âÉóë
oáÖÜí=å~î=âÉó
2.Select your desired menu option for the
targeted key shortcut.
k~îáÖ~íáçå
, select
, or
açïå=å~î=âÉó
key settings to set
iÉÑí=å~î=âÉó
.
,
User Guide63
Page 72
Call options
Voice dialing
Use the following features to customize the voice
commands.
Enable Automatic Add
From
aáÖáí=äÉåÖíÜë
options:
kçêíÜ=~гЙкбЕ~å
•
+ 10 digits in a phone number.
•
mÉêãáí=~ää
number.
, select one of the following
recognizes only 7, 10, and 1
allows 4-14 digits in a phone
From
^ìíçã~íáÅ=~ÇÇ
automatically add a contact to your voice dial list
when you create a new contact.
, select
bå~ÄäÉÇ
to
Set Expert Mode
Use
bñéÉêí=ãçÇÉ
hear a tone instead of following the initial voice
prompts.
From
bñéÉêí=ãçÇÉ
•
kçêã~ä
prompts.
•
bñéÉêí
of voice prompts.
sets the phone to default voice
sets the phone to sound tones instead
to speak a command after you
, select one of the following:
Set Display Results
You can set the phone to display up to three voice
recognition contacts when calling or searching
for a contact with voice commands.
aáëéä~ó=êÉëìäíë
From
qÜêÉÉ=ÄÉëí
.
, select
páåÖäÉ=ÄÉëí
or
Set Digi t Len gt hs
You can set the number of digits used for a phone
number in your voice dial list.
Voice answer
Enable Voice Answer
You can set your phone to answer a call with your
voice when using a hands-free accessory.
1.From
2.From
3.From
Answer Using Voice Answer
When you receive an incoming call, the phone
prompts “Incoming call, answer?”. With the caller
recognized as a contact entry in your phone, the
phone prompts “Incoming call from (Name),
answer?” Do one of the following:
•Say “Yes” or press any except the
answer the call.
•Say “No” or press the
call.
•Remain silent. The voice alert repeats twice
and the phone rings once before returning to
the main screen.
^ìíç=~åëïÉêeÉ~ÇëÉí=ëçìåÇ
ÜÉ~ÇëÉí
~ÅÅÉëëçêó
.
sçáÅÉ=~елпЙк
, select
, select
.
båÇ
aáë~ÄäÉÇ
, select
lìí=çÑ=
táíÜ=
båÇ
key to ignore the
.
key to
64Call options
Page 73
Use Voice Training
Security
If your phone has trouble recognizing your voice,
you can train your phone to recognize specifically
your voice for numbers.
1.From
2.Follow the prompts for each number until
kçíÉW=
for voice training to work.
sçáÅÉ=íê~áåáåÖ
select
training is complete.
lh=[=qê~áå=емгДЙкл=[=lh
You must read the numbers digit by digit
, read the message and
.
Enable Auto-Answer
From
^ìíç=~åëïÉê
phone automatically answers after five seconds
with a headset attached.
, select
^ÑíÉê=R=ëÉÅçåÇë
. The
Enable Open to Answer
From
léÉå=íç=~åëïÉê
answer calls by opening the phone.
, select
bå~ÄäÉÇ
to
Enable Any Key
This section describes all the features involved in
securing your phone and preventing access to
personal information. All security features are
shielded by a four-digit lock code (by default the
last 4 digits of your phone number).
Lock phone
Set Lock Phone
With your phone locked, you can call only
emergency numbers or Virgin Mobile’s customer
service number. You can still receive incoming
calls.
1.From
2.Select
pÉÅìêáíó
code.
içÅâ=éÜçåÉ=[=lh
following:
–
kÉîÉê
–
lå=éçïÉê=ìé
time you turn it on.
leaves the phone always unlocked.
, enter your four-digit lock
and one of the
locks the phone every
–
kçï
From
^åó=âÉó
•
^åó=âÉó=ãìíÉ
any key except for the
péÉ~âÉêéÜçåÉ
•
^åó=âÉó=~åëïÉê
press any key except for the
k~îáÖ~íáçå
User Guide65
, select one of the following:
to silence calls when you press
pÉåÇ
or
key.
to answer calls when you
båÇ, _~Åâ
key.
Unlock t he Phone
1.From the main screen, select
2.Enter your four-digit lock code.
, or
locks the phone immediately.
råäçÅâ
.
Page 74
Change Lock Code
kçíÉW=
You cannot recover deleted information.
Change your lock code from the default provided
by Virgin Mobile.
1.From
2.Select
3.Enter a new four-digit code.
4.Re-enter your new lock code.
pÉÅìêáíó
code.
`Ü~åÖÉ=äçÅâ=ÅçÇÉ=[=vÉë
, enter your four-digit lock
.
Assign Special numbers
Use
péÉÅá~д=емгДЙкë
numbers) to specify three personal phone
numbers you can call with your phone locked.
1.From
2.Select
3.Select an
pÉÅìêáíó
code.
péÉÅá~ä=åìãÄÉêë
rå~ëëáÖåÉÇ
(in case of emergency
, enter your four-digit lock
.
slot.
Erase All Downloads
1.From
2.Select
kçíÉW=
Contact Virgin Mobile for more information.
pÉÅìêáíó
code.
bê~ëÉ=Ççïåäç~Çë=[=vÉë=[=vÉë
erase all your downloaded (excluding the
preloaded) content.
You cannot recover deleted information.
, enter your four-digit lock
Reset your Phone Settings
1.From
2.Select
kçíÉW=
pÉÅìêáíó
code.
oÉëÉí=éÜçåÉ=[=vÉë
phone settings to the factory default, deleting
all your custom settings.
You cannot recover deleted information.
, enter your four-digit lock
to reset your
to
4.Enter the number and select
You can view these numbers only when entering
them for the first time.
To make a call to an ICE number from a locked
phone, you must dial the number (including area
code) exactly as stored in
péÉÅá~ä=емгДЙкл
açåÉ
.
Messaging
Use
jÉëë~ÖáåÖ
messages. See “Message Settings” on page 24 for
more information.
.
to set up the settings affecting all
Network
Erase All Contacts
1.From
2.Select
66Messaging
pÉÅìêáíó
code.
bê~ëÉ=Åçåí~Åíë=[=vÉë=[=vÉë
all entries from your contacts list.
, enter your four-digit lock
to erase
Enable Privacy Alert
From
mêáî~Åó=~äÉêí
phone to alert you when enhanced digital CDMA
privacy is lost or regained.
, select
bå~ÄäÉÇ
to set your
Page 75
Set Location Inf ormation
Use
içÅ~íáçå
with network services other than emergency
services (for example, 911, 111, 999 and 000) in
serviced areas. This feature works only when your
phone is in digital mode. You do have the option
of turning off the locator to emergency services.
From
içÅ~íáçå
•
VNN=çåäó
information only with emergency services
when you call your 3-digit emergency code.
•
içÅ~íáçå=çå
information, in addition to emergency
services.
to share your location information
, select one of the following:
(default) shares your position
shares your position
Accessories
Connect to TTY Device
You can connect the phone to a teletype (TTY)
device for the hearing impaired.
kçíÉW=
a TTY device.
1.Connect the TTY device to your phone.
2.From
3.Select one of the following:.
Enable TTY only when using the phone with
qqv
, select lh to clear the
notification.
–
qqv=çÑÑ
–
qqv=çå
–
qqv=çå=H=í~äâ
voice carry over.
qqv=çå=H=ÜÉ~ê
–
hearing carry over.
disables TTY.
enables TTY devices.
enables TTY devices and
enables TTY devices and
Set Headset Sounds
With a headset attached to your phone, you can
play the ringtone through the headset or phone
speaker.
eÉ~ÇëÉí=ëçìåÇ
From
(ringing from the phone speaker) or
ÜÉ~ÇëÉí
(ringing from the headset).
, select
lìí=çÑ=éÜçåÉ
lìí=çÑ=
Connect to Hearing Aid Device
With a T-coil hearing aid device connected, you
can enable the hearing aid feature.
1.Connect the T-coil hearing aid device to your
phone.
2.From
eÉ~êáåÖ=~áÇ
, select
lh=[=bå~ÄäÉÇ
.
Memory card
Enable Power backlight ing
Choose Files to Save
From
mçïÉê=Ä~ЕвдбЦÜíáåÖ
have the backlight always on whenever the phone
detects external power.
Charge time may increase, preventing the phone
from reaching its complete charge level.
User Guide67
, select
^äï~óë=çå
1.From
2.Select file types from the list provided. A
jÉãçêó=Å~êÇ
choose what files you save to your memory.
checkmark appears next to each file types
, select
cáäÉë=íç=ë~îÉ
to
Page 76
that is saved to the memory card. Press the
lh
key to add or remove checkmarks.
3.When finished, select
açåÉ
.
Format Memory Card
From
jЙгзку=Е~êÇ
to format your memory card.
kçíÉW=
on the memory card.
Formatting erases all current information
, select
cçêã~í=Å~êÇ=[=vÉë
Check Space on Memory Card
From
jЙгзку=Е~êÇ
check how much space is left on your memory
card.
, select
`~êÇ=ãÉãçêó
to
Phone info
Check your Phone Number
From
jó=éÜçåÉ=емгДЙк
your phone.
, check the number of
Check your Phone Memory
From
mÜçåÉ=ãÉãçêó
of your phone.
, check the memory usage
View Build Information
From
sÉêëáçå=áåÑç
and hardware information.
, check your phone’s software
View Phone Icons
From
fÅçå=âÉóë
phone.
68Phone info
, check the icons used in your
Page 77
14Voice C ommands
You can do certain commands through voice
recognition. To control the settings associated
with voice commands, see “Voice dialing” on
page 64.
Call a Contact
1.From the main screen, press and hold the
pÉåÇ
key. The phone prompts, “Say a
command”.
2.Say “Contact” and then name of the person
you want to call.
The phone prompts, “Please repeat” or “Say
a name” if it does not recognize the name. If
the name you spoke matches a contact in the
voice dial list, the phone prompts: “Name,
correct?” Say “Yes” to make the call, “No” to
select a similar name, or “Cancel” to cancel
the phone call.
If the phone finds multiple voice tags that
sound like the name you said, the phone will
list the names, you will be asked to verify
which name you want to call. Say “Yes” when
you hear the correct name. Say “No” when
you hear an incorrect name.
3.Press the
To modify your voice dial list, see “Enable Voice
Dial Tags” on page 31.
båÇ
key to end the call.
Call a Number
1.From the main screen, press and hold the
pÉåÇ
key. The phone prompts, “Say a
command”.
2.Say “Dial Number” and then speak the digits
of the number you want to call. If you pause,
the phone prompts you, “Did you say
<number>” or “Say a number” if it does not
recognize the name. Say “Yes” to make the
call, “No” to cancel the phone call.
3.Press the
båÇ
key to end the call.
Use a Shortcut
1.From the main screen, press and hold the
pÉåÇ
key. The phone prompts, “Say a
command”.
2.Say the name of the menu item you want to
access or say “Shortcuts” to view a list of
menu items. The phone prompts, “Say one of
the shortcuts”.
3.Say the name of the menu item you want to
access.
Play a Playlist
1.From the main screen, press and hold the
pÉåÇ
key. The phone prompts, “Say a
command”.
User Guide69
Page 78
2.Say “Play” and then a playlist name. If you
pause, the phone prompts you to say a
playlist name.
3.Say “Yes” to confirm your choice.
Find a Contact
1.From the main screen, press and hold the
pÉåÇ
key. The phone prompts, “Say a
command”.
2.Say “Find Contacts”. The phone prompts,
“Say a name”.
The phone prompts, “Please repeat” or “Say a
name” if it does not recognize the name. If the
name you spoke matches a contact in the voice
dial list, the phone prompts: “Name, correct?” Say
“Yes” to display the contact, “No” to select a
similar name, or “Cancel” to cancel the search.
kçíÉW=
You can only search for contacts that are in
the voice dial list.
70Find a Contact
Page 79
15Getting Help
Customer Support
To contact Virgin Mobile’s customer support
department for information about your phone,
account history, call coverage area, and specific
features available to you, such as call forwarding
or voicemail:
•Go to
•Dial
•Dial 888-322-1122 from any phone.
For questions about the phone features, refer to
the materials provided with your phone, or visit
ïïïKîáêÖбегзДбäÉìë~KÅçã
For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:
•Web site:
•Email: phone-help@kyocera-wireless.com.
•Phone: 1-800-349-4478 (U.S. and Canada) or
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
ïïïKîбкЦбеãçÄáäÉìë~KÅçã
Gsj
from your Virgin Mobile phone.
ïïïKâóçÅÉê~JïáêÉäÉëëKÅçã
1-858-882-1401.
.
.
.
•The steps you took to reproduce the problem.
•The phone’s mobile equipment ID (MEID). To
locate the MEID, select
pÉííáåÖë=[=mÜçåÉ=áåÑç=[=jó=éÜçåÉ=емгДЙк
and scroll down.
jÉåì=[=qççäë=C=
Q ualif ied Ser vice
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
To participate in the testing and evaluation
of Kyocera Wireless Corp. products,
including cellular or PCS phones, visit
ÄÉí~KâóçÅÉê~JïáêÉäÉëëKÅçã
.
•The name of your service provider: Virgin
Mobile.
•The actual error message or problem you are
experiencing.
User Guide71
Page 80
16Consumer Limited Warranty
Kyocera Wireless Corp. (“KYOCERA”) offers you a
limited warranty that the enclosed product or
products (the “Product”) will be free from
defects in material and workmanship for a period
that expires one year from the date of sale of the
Product to you, provided that you are the original
end-user purchaser of the Product and provided
that your purchase was made from an authorized
supplier. Transfer or resale of a Product will
automatically terminate warranty coverage with
respect to that Product. This limited warranty is
not transferable to any third party, including but
not limited to any subsequent purchaser or owner
of the Product.
KYOCERA shall, at its sole and absolute discretion,
either repair or replace a Product (which unit
may use refurbished parts of similar quality and
functionality) if found by KYOCERA to be defective
in material or workmanship, or if KYOCERA
determines that it is unable to repair or replace
such Product, KYOCERA shall refund the purchase
price for such Product, provided that the subject
Product (i) is returned, with transportation
prepaid, to a KYOCERA authorized service center
within the one year warranty period, and (ii) is
accompanied by a proof of purchase in the form
of a bill of sale or receipted invoice which
evidences that the subject Product is within the
one year warranty period (“Proof of Purchase”).
After the one year warranty period, you must pay
all shipping, parts and labor charges.
This limited warranty does not cover and is void
with respect to the following: (i) any Product
which has been improperly installed, repaired,
maintained or modified; (ii) any Product which
has been subjected to misuse (including any
Product used in conjunction with hardware
electrically or mechanically incompatible or used
with accessories not approved by KYOCERA),
abuse, accident, physical damage, abnormal
operation, improper handling, neglect, exposure
to fire, water or excessive moisture or dampness
or extreme changes in climate or temperature;
(iii) any Product operated outside published
maximum ratings; (iv) cosmetic damage; (v) any
Product on which warranty stickers or Product
serial numbers have been removed, altered, or
rendered illegible; (vi) cost of installation,
removal or reinstallation; (vii) signal reception
problems (unless caused by defects in material
and workmanship); (viii) damage the result of
fire, flood, acts of God or other acts which are not
the fault of KYOCERA and which the Product is not
specified to tolerate, including damage caused by
mishandling, shipping and blown fuses; (ix)
consumables (such as fuses); or (x) any Product
which has been opened, repaired, modified or
altered by anyone other than KYOCERA or a
KYOCERA authorized service center.
72Become a Product Evaluator
Page 81
USE ONLY KYOCERA APPROVED ACCESSORIES
WITH KYOCERA PHONES. USE OF ANY
UNAUTHORIZED ACCESSORIES MAY BE
DANGEROUS AND WILL INVALIDATE THE PHONE
WARRANTY IF SAID ACCESSORIES CAUSE
DAMAGE OR A DEFECT TO THE PHONE.
KYOCERA SPECIFICALLY DISCLAIMS LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,
WHETHER FORESEEABLE OR UNFORESEEABLE
OF ANY KIND WHATSOEVER, INCLUDING BUT
NOT LIMITED TO LOSS OF PROFITS,
UNANTICIPATED BENEFITS OR REVENUE,
ANTICIPATED PROFITS ARISING OUT OF USE OF
OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO
THE MALFUNCTION OF A PRODUCT) OR
CONTRIBUTION OR INDEMNITY IN RESPECT OF
ANY CLAIM RELATED TO A PRODUCT.
REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT OR REFUND OF THE PURCHASE PRICE
RELATING TO A DEFECTIVE PRODUCT, AS
PROVIDED UNDER THIS WARRANTY, ARE YOUR
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE
APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF ANY
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,
STATUTORY OR OTHERWISE, WITH RESPECT TO
THE PRODUCTS, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY OR
CONDITION ARISING OUT OF TRADE USAGE OR
OUT OF A COURSE OF DEALING OR COURSE OF
PERFORMANCE. NO DEALER, DISTRIBUTOR,
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE
ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.
Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages,
or allow limitations on how long an implied
warranty lasts, so the above limitations or
exclusions may not apply to you. This limited
warranty gives you specific legal rights, and you
may also have other rights which vary from
jurisdiction to jurisdiction.
For warranty service information, please call the
following telephone number from anywhere in the
continental United States and Canada:
1-800-349-4478 or 858-882-1401; or contact
KYOCERA at the following address: 10300 Campus
Point Drive, San Diego, California, 92121-1582,
USA, Attention: Technical Support.
DO NOT RETURN YOUR PRODUCTS TO THE
ABOVE ADDRESS. Please call or write for the
location of the Kyocera Wireless Corp. authorized
service center nearest you and for procedures for
obtaining warranty service.