Kyocera Wild Card User Manual

Wild Card VMU User Guide

This manual is based on the production version of
the Kyocera Wild Card phone. Software changes
may have occurred after this printing. Kyocera
reserves the right to make changes in tech nical and
product specifications without prior notice. The
products and equipment described in this
documentation are manufactured under license
from QUALCOMM Incorporated under one or more
of the following U.S. patents:

4,901,307 5,109,390 5,267,262 5,416,797 5,506,865
5,544,196 5,657,420 5,101,501 5,267,261 5,414,796
5,504,773 5,535,239 5,600,754 5,778,338 5,228,054
5,337,338 5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,511,073

The Kyocera Wireless Corp. (“KWC”) products
described in this manual may include copyrighted
KWC and third party software stored in
semiconductor memories or other media. Laws in
the United States and other countries preserve for
KWC and third party software providers certain
exclusive rights for copyrighted software, such as
the exclusive rights to distribute or reproduce the
copyrighted software. Accordingly, any copyrighted
software contained in the KWC products may not
be modified, reverse engineered, distributed or
reproduced in any manner not permitted by law.

Furthermore, the purchase of the KWC products
shall not be deemed to grant—either directly or by
implication, estoppel, or otherwise—any license
under the copyrights, patents, or patent
applications of KWC or any third party software
provider, except for the normal, non-exclusive
royalty-free license to use that arises by operation
of law in the sale of a product.

Kyocera is a registered trademark of Kyocera
Corporation. Brick Attack and Race 21 are
trademarks of Kyocera Wireless Corp.
QUALCOMM is a registered trademark of
QUALCOMM Incorporated.

VIRGIN and the Virgin signature logo are registered
trademarks of Virgin Enterprises Limited and are
used under license.

Openwave is a trademark of Openwave Systems
Incorporated. eZiText is a registered trademark of
Zi Corporation. TransFlash is a trademark of
SanDisk Corporation. Bluetooth trademarks are
owned by Bluetooth SIG, Inc. and used by Kyocera
Wireless Corp. under license.

All other trademarks are the property of their
respective owners.

Copyright © 2007 Kyocera Wireless Corp.
All rights reserved.

Ringer Tones Copyright © 2000-2007
Kyocera Wireless Corp.

Bluetooth® Certification

For information about Wild Card Bluetooth
Certification visit the Bluetooth Qualification
Program Web site at

qualweb.bluetooth.org.

82-G1950-2EN, Rev. 001

FCC Notice

This device complies with part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference,
and (2) This device must accept any interference
received, including interference that may cause
undesired operation. To maintain compliance with
FCC RF exposure guidelines, if you wear a handset
on your body, use the Kyocera Wireless Corp.
(KWC) supplied and approved universal pouch
CV90-61344-03. Other accessories used with this
device for body-worn operations must not contain
any metallic components and must provide at least
15 mm separation distance including the antenna
and the user’s body.

THIS MODEL PHONE MEETS THE
GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WA VES.

ii

Your wireless phone is a radio transmitter and
receiver. It is designed and manufactured to not
exceed the emission limits for exposure to radio
frequency (RF) energy set by the Federal
Communications Commission of the U.S.
Government. These limits are part of
comprehensive guidelines and establish permitted
levels of RF energy for the general population. The
guidelines are based on standards that were
developed by independent scientific organizations
through periodic and thorough evaluation of
scientific studies. The standards include a
substantial safety margin designed to assure the
safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones
employs a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit set
by the FCC is 1.6 W/kg.*

Tests for SAR are conducted using standard
operating positions specified by the FCC with the
phone transmitting at its highest certified power
level in all tested frequency bands.

Although the SAR is determined at the highest
certified power level, the actual SAR level of the
phone while operating can be well below the
maximum value.

This is because the phone is designed to operate a t
multiple power levels so as to use only the power
required to reach the network. In general, the closer
you are to a wireless base station antenna, the
lower the power output.

Before a phone model is available for sale to the
public, it must be tested and certified by the FCC
that it does not exceed the limit established by the
government-adopted requirement for safe
exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as
required by the FCC for each model.

Body-worn measurements differ among phone
models, depending upon availability of accessories
and FCC requirements. While there may be
differences between the SAR levels of various
phones and at various positions, they all meet the
government requirement for safe exposure.

The FCC has granted an Equipment Authorization
for this model phone with all reported SAR levels
evaluated as in compliance with the FCC RF
emission guidelines. SAR information on this model
phone is on file with the FCC and can be found
under the Display Grant section

www.fcc.gov/oet/fccid after searching on the

FCC ID: OVFKWC-M1000-2J0.
Additional information on SAR can be found on the

Cellular Telecommunications and Internet
Association (CTIA) web-site at

www.wow- com.co m.

* In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg
(W/kg) averaged over one gram of tissue. The
standard incorporates a substantial margin of
safety to give additional protection for the public
and to account for any variations in measurements.

Caution

The user is cautioned that changes or modifications
not expressly approved by the party responsible for
compliance could void the warranty and user’s
authority to operate the equipment.

Optimize your phone’s performance

Use the guidelines in this guide to learn how to
optimize the performance and life of your phone
and battery.

Air bags

If you have an air bag, DO NOT place installed or
portable phone equipment or other objects over the
air bag or in the air bag deployment area. If
equipment is not properly installed, you and your
passengers risk serious injury.

User Guide iii

Medical devices

Pacemakers—Warning to pacemaker wearers:

Wireless phones, when in the ‘on’ position, have
been shown to interfere with pacemakers. The
phone should be kept at least six (6) inches away
from the pacemaker to reduce risk.

The Health Industry Manu facturers Association and
the wireless technology research community
recommend that you follow these guidelines to
minimize the potential for interference.

• Always keep the phone at least six inches
(15 centimeters) away from your pacemaker
when the phone is turn ed on.

• Do not carry your phone near your heart.

• Use the ear opposite the pacemaker.

• If you have any reason to suspect that

interference is taking place, turn off your
phone immediately.

Hearing aids—Some digital wireless phones may

interfere with hearing aids. In the event of such
interference, you may want to consult Virgin
Mobile or call the customer service line to
discuss alternatives.

Other medical devices—If you use any other

personal medical device, consult the manufacturer
of the device to determine if it is adequately
shielded from external RF energy. Your physician
may be able to help you obtain this information.

In health care facilities—Turn your phone off in

health care facilitie s when instructed. Hospitals and
health care facilities may be using equipment t hat is
sensitive to external RF energy.

Potentially unsafe areas

Posted facilities—Turn your phone off in any

facility when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your

phone on a plane that is in the air. Turn your phone
off before boarding aircraft.

Vehicles—RF signals may affect improperly

installed or inadequately shielded electronic
systems in motor vehicles. Check with the
manufacturer of the device to determine if it is
adequately shielded from external RF energy. Your
auto manufacturer may be able to help you obtain
this information.

Blasting areas—Turn off your phone where

blasting is in progress. Observe restrictions, and
follow any regulations or rules.

Potentially explosive atmospheres—Turn off your

phone when you are in any area with a potentially
explosive atmosphere. Obey all signs and
instructions. Sparks in such areas could cause
an explosion or fire, resulting in bodily injury or
death.Areas with a potentially explosive
atmosphere are often, but not always,
clearly marked.

They include:

• fueling areas such as gas stations

• below deck on boats

• transfer or storage facilities for fuel or chemicals

• vehicles using liquefied petroleum gas, such as

propane or butane

• areas where the air contains chemicals or
particles such as grain, dust, or metal powders

• any other area where you would normally be
advised to turn off your vehicle engine

Use with care

Use only in normal position (to ear). Avoid dropping,
hitting, bending, or sitting on the phone.

Keep phone dry

Keep the phone dry. Damage can result if the
phone gets wet. Water damage is not covered
under warranty.

iv

Resetting the phone

If the screen seems frozen and the keypad does not
respond to keypresses, reset the phone by
completing the following steps:

1. Remove the battery door.

2. Remove and replace the battery.

If the problem persists, return the phone to the
dealer for service.

Accessories

Use only Kyocera-approved accessories with
Kyocera phones. Use of any unauthorized
accessories may be dan gerous and will invalidate
the phone warranty if said accessories cause
damage or a defect to the phone.

Radio Frequency (RF) energy

Your telephone is a radio transmitter and receiver.
When it is on, it receives and sends out RF energy.
Virgin Mobile’s network controls the power of the
RF signal. This power level can range from 0.006 to

0.6 watts. In August 1996, the U.S. Federal
Communications Commission (FCC) adopted RF
exposure guidelines with safety levels for hand-held
wireless phones. These guidelines are consistent
with the safety standards previously set by both
U.S. and international standards bodies in the
following reports:

• ANSI C95.1 (American National Standards
Institute, 1992)

• NCRP Report 86 (National Council on
Radiation Protection and Measurements, 1986)

• ICNIRP (International Commission on Non­Ionizing Radiation Protection, 1996)

Your phone complies with the standards set by
these reports and the FCC guidelines.

E911 mandates

Where service is available, this handset complies
with the Phase I and Phase II E911 Mandates
issued by the FCC.

Hearing Aid Compatibility (HAC) features

This Virgin Mobile phone has received a HAC
performance rating (designated by the letter M
followed by a number). The rating for this phone is
identified on the outside of this phone’s original
packaging. While there is no guarantee, digital
wireless phones that receive a minimum of an M3
rating should provide acceptable performance with
most hearing aids. Hearing loss and hearing aids
are highly individualized, however, so optimal
performance cannot be guaranteed. Other factors,
such as type of hearing aid device or degree of
hearing loss, also can affect a phone’s performance
for a particular user.

Hearing aids and wireless phones

A hearing aid uses a microphone to collect and
convert sound waves to electrical signals. The
hearing aid then amplifies and converts the
electrical signals back to audible sounds for the
hearing aid user to hear. Radio Frequency (RF)
emissions generated by digital wireless phones
often interfere with the operation of a hearing aid’s
microphone, distorting the amplified audible sound.
In addition, hearing aid microphones tend to collect
ambient noise and amplify these sounds, interfering
with the desired audio transmission.

ANSI standard

To diminish interference between wireless phones
and hearing aids, the FCC requires wireless
carriers to offer phones that meet the American
National Standards Institute (ANSI) C63.19
standard for reduced RF emissions. Wireless
phones that comply with the FCC’s hearing aid­compatibility (HAC) regu lation s must receive a
minimum rating of “M3” for RF emissions under the
ANSI C63.19 standard. The “M” rating refers to the
phone’s RF emissions level for use with hearing
aids operating in the microphone setting.

User Guide v

The higher the phone’s “M” rating, the more likely
the phone is compatible with a hearing aid
operating in the microphone setting. Hearing aids
also have ratings similar to wireless phones.
Most newer hearing aid models receive at least
an M2 rating.

To determine the level of compatibility between
your hearing aid and this Virgin Mobile HAC­certified phone, combine the M rating of your
hearing aid and the M rating of this phone. For
example, if you pair an M3 hearing aid with an M4
phone, you will achieve a combined rating of 7.

• Any combined rating equal to or greater than 6
provides excellent performance.

• Any combined rating equal to 5 offers
good performance.

• Any combined rating equal to 4 offers
acceptable performance.

T-Ratings—Phones rated T3 or T4 meet FCC
requirements and are likely to be more usable with
a hearing device’s telecoil (“T Switch” or
“Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all
hearing devices have telecoils in them.)

Hearing devices may also be measured for
immunity to this type of interference. Your hearing
device manufacturer or hearing health professional
may help you choose the proper rating for your
mobile phone. The more immune your hearing aid
is, the less likely you are to experience interference
noise from mobile phones.

Please visit www.virginmobileusa.com if you
have any additional questions about hearing
aid-compatibility.

Battery and charger specifications

Charger Input Output

CE90-R2233 100-240 VAC / 50/60 Hz 5V 350mA

CV90-G2926 100-240 VAC / 50/60 Hz 4.5V 1.2A

CV90-K0281 100-240 VAC / 50/60 Hz 4.5V 600mA

Standard Battery (5mm):

CV90-N3344 3.7V / 900 mAh

Kyocera Wireless Corp.

10300 Campus Point Drive
San Diego, CA 92121 USA

www.kyocera-wireless.com

To purchase accessories, visit

www.kyocera-wireless.com/store or

www.virginmobileusa.com.

vi

Table of Contents

1 Getting started . . . . . . . . . . . . . . . . . . . . . . 1

Phone battery. . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Purchasing accessories . . . . . . . . . . . . . . . . . . . .2

Finding your phone’s serial

number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Phone activation. . . . . . . . . . . . . . . . . . . . . . . . . .3

Phone overview . . . . . . . . . . . . . . . . . . . . . . . . . .4

Main menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Basic navigation. . . . . . . . . . . . . . . . . . . . . . . . .11

Guide conventions . . . . . . . . . . . . . . . . . . . . . . .11

2 Basic functions . . . . . . . . . . . . . . . . . . . . 12

Powering up. . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Making phone calls . . . . . . . . . . . . . . . . . . . . . .12

Answering phone calls . . . . . . . . . . . . . . . . . . . .12

Ending phone calls. . . . . . . . . . . . . . . . . . . . . . .13

Verifying your phone number. . . . . . . . . . . . . . .13

Activating voice dialing. . . . . . . . . . . . . . . . . . . .13

Taking a picture. . . . . . . . . . . . . . . . . . . . . . . . .13

Using custom menu . . . . . . . . . . . . . . . . . . . . . .13

3 Call features . . . . . . . . . . . . . . . . . . . . . . . 14

Volume control . . . . . . . . . . . . . . . . . . . . . . . . .14

Hold calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .14

Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Emergency services . . . . . . . . . . . . . . . . . . . . . .15

4 Text entry . . . . . . . . . . . . . . . . . . . . . . . . . 16

QWERTY keypad . . . . . . . . . . . . . . . . . . . . . . . .16

Number keypad . . . . . . . . . . . . . . . . . . . . . . . . .19

5 Messaging . . . . . . . . . . . . . . . . . . . . . . . . 22

Text messages . . . . . . . . . . . . . . . . . . . . . . . . . .22

Picture messages . . . . . . . . . . . . . . . . . . . . . . . .24

Email messages . . . . . . . . . . . . . . . . . . . . . . . . .26

Instant messages . . . . . . . . . . . . . . . . . . . . . . . .26

Erasing messages . . . . . . . . . . . . . . . . . . . . . . . .26

User Guide vii

Working with messages . . . . . . . . . . . . . . . . . . . 27

Message settings . . . . . . . . . . . . . . . . . . . . . . . .28

6 Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Viewing contacts list. . . . . . . . . . . . . . . . . . . . . .30

Adding contacts . . . . . . . . . . . . . . . . . . . . . . . . .30

Working with contacts . . . . . . . . . . . . . . . . . . . .31

Using contact groups . . . . . . . . . . . . . . . . . . . . .34

Searching contacts. . . . . . . . . . . . . . . . . . . . . . .35

7 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Accessing VirginXL. . . . . . . . . . . . . . . . . . . . . . .36

Navigating VirginXL . . . . . . . . . . . . . . . . . . . . . . 36

Ending a VirginXL session . . . . . . . . . . . . . . . . . 36

8 My Account. . . . . . . . . . . . . . . . . . . . . . . . 37

Checking your account

balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Top-Up your account. . . . . . . . . . . . . . . . . . . . .37

For more information . . . . . . . . . . . . . . . . . . . .38

9 My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .39

My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .40

My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

10 Recent calls . . . . . . . . . . . . . . . . . . . . . . . 41

Call lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Call timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

11 Pictures. . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Taking a picture. . . . . . . . . . . . . . . . . . . . . . . . .43

Picture mode options. . . . . . . . . . . . . . . . . . . . . 43

Picture mode indicators

and icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

12 Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Menu options. . . . . . . . . . . . . . . . . . . . . . . . . . .45

Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Keyguard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Convenience . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Call options. . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Messaging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Phone information . . . . . . . . . . . . . . . . . . . . . . 57

13 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Flashlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

14 Voice recognition. . . . . . . . . . . . . . . . . . . 63

Voice dial list . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Voice commands. . . . . . . . . . . . . . . . . . . . . . . . 63

Voice Command Settings. . . . . . . . . . . . . . . . . . 64

15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 65

Customer Support. . . . . . . . . . . . . . . . . . . . . . . 65

Qualified service . . . . . . . . . . . . . . . . . . . . . . . . 65

Phone accessories. . . . . . . . . . . . . . . . . . . . . . . 65

Product evaluation . . . . . . . . . . . . . . . . . . . . . . 65

16 Consumer Limited Warranty. . . . . . . . . . 66

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

viii

1 Getting started

Phone battery

Installing the battery

To install the battery:

1. Hold the phone face down

and locate the screw on the
back cover.

2. Turn the screw to set the

screw slot in vertical
position to unlock the
back cover.

3. Locate the groove on the

left side of the phone and
unsnap the hooks to
remove the back cover.

4. Place the battery in the

phone casing with the
metal contacts of the
battery touching those of
the phone.

5. Replace the back cover by

sliding the notches into the
opening on the left side.

6. Snap the back panel

into place.

7. Set the screw slot in

horizontal position to lock
the back cover.

Note: To remove the battery,
make sure the phone is powered off.

User Guide 1

Charging the battery

You must have at least a partial charge in the
battery to make or receive calls.

To charge the battery:
Connect the AC adapter to the
jack on the bottom of the
phone. Do not force the AC
adapter into the jack. Plug the
adapter into a wall outlet.
The battery icon in the upper-right corner of the
screen tells you whether the phone is:

• Charging (animated icon)

• Partially charged

• Fully charged
Warning: The battery does not charge if you use

the phone while it is connected to an AC adapter.

Recharging the battery

You can safely recharge the battery at any time,
even if it has a partial charge.

Caring for the battery

General safety guidelines

• Do not disassemble or open the battery.

• Do not crush, bend, deform, puncture, or
shred the battery.

• Do not attempt to insert foreign objects into
the battery.

• Do not immerse the battery or expose it to
water or other liquids. Even if a battery appears
to dry out and operate normally, internal parts
can slowly corrode and pose a safety hazard.

• Always keep the battery between 15°C and 25°C
(59°F and 77°F). Do not expose the battery to
extremes of temperature, fire, or other hazards
such as a cooking surface, iron, or radiator.

• Never use any damaged battery.

• Only use the battery for its intended phone.

• Only use the battery with a qualified charger. Use
of an unqualified battery charger may present a
risk of fire, explosion, leakage, or other hazard.
If you are unsure about whether a charger is
qualified, contact customer support.

• Do not short-circuit the battery or allow metallic
conductive objects—such as keys, coins, or
jewelry—to contact the battery’s terminals.

• Replace the battery only with another qualified
battery. Use of an unqualified battery may
present a risk of fire, explosion, leakage, or
other hazard. If you are unsure about whether
a replacement battery is compatible, contact
customer support.

• Promptly dispose of used batteries in
accordance with local regulations and recycle
if possible. Do not dispose as household waste.

• Supervise all battery usage by children.

• Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, an internal short-circuit can
occur and pose a safety hazard. If you
suspect battery damage, take it to a service
center for inspection.

• Improper battery use may result in fire,
explosion, or other hazard.

Common causes of battery drain

• Playing games or using the Web.

• Keeping backlighting on.

• Taking pictures with the flash on.

• Operating in digital mode when far away from
a base station or cell site.

• Using data cables or accessories.

• Operating when no service is available, or
service is available intermittently.

• High earpiece and ringtone volume settings.

• Repeating sound, vibration, or lighted alerts.

• Extensive use of flashlight option.

Purchasing accessories

To purchase accessories for your new phone,
such as a hands-free headset, carrying case, or
car power adapter, please visit
www.virginmobileusa.com.

Finding your phone’s
serial number

To activate your Virgin Mobile account, you
need your phone's serial number. To locate
the number:

1. Turn your phone off.

2. Hold your phone face down.

3. Unlock the back cover.

2 Purchasing accessories

4. Locate the groove on the left side of the
phone. Unsnap the hooks and remove the
back cover.

5. Remove the battery by pulling back on the top
edge of the battery.

6. Your phone's serial number is an 18-digit
number located below the first barcode,
next to the D.

7. Write down the serial number.

Note: With your phone turned on, you can also

select

Menu > Settings > Phone info >

Build info to find your phone’s ID number.

Phone activation

Activating your Virgin
Mobile account

Before you can start talking, messaging, or
downloading, you need to activate service
with Virgin Mobile. To activate your Virgin Mobile
account, do one of the following with your
phone's serial number.

• Go to www.virginmobileusa.com and click

on Activate.

• Call Virgin Mobile At Your Service at

1-888-322-1122.

Programming your phone

Once your account is activated, you need to
program your Virgin Mobile phone number into
your phone. When you are ready, follow these
steps to program your phone:

1. Turn on your phone. Program your phone
using the external number keypad. DO NOT
use the internal QWERTY keyboard.

2. Dial ##VIRGIN# (that's #-#-8-4-7-4-4-6-#).

3. You are now in the Programming menu.

Scroll down to "Activate Phone" and hit "OK”.

4. Your screen will say, "Do you want to activate
your phone now ?" Select "Yes".

5. Your phone will connect to the network, and
then the screen will say “Hi. Press Start to
continue the activation process”. Scroll
down to “Start” and hit “OK”.

6. Your phone will say “We’re getting your
phone number for you,” then your phone will
display your new Virgin Mobile phone
number. Write it down.

7. Scroll down to “Finish” and hit “OK” to
complete the activation process. Your phone
will turn off and back on by itself.

It might take a couple of hours to set up the
network. Once set up, your phone displays a text
message informing that you can start talking. Also,
it may take up to 4 hours for
and Top-Up features to come online.

VirginXL, Voicemail,

User Guide 3

Phone overview

Getting to know your phone

The phone has two keypads—the number keypad and the QWERTY keypad.

Number keypad

1. External screen.

2. External Camera key activates picture mode.

3. Volume key to raise or lower speaker volume.

4. Navigation key scrolls through lists and text entry fields

and accesses shortcuts from the main screen.

5. Left option button accesses menus and functions.

6.

Speakerphone key activates the speakerphone and

answers incoming calls.

7.

Send/Talk key starts or answers a call. Press once to

activate voice command, twice to display the All Calls
list, and three times to redial the last number dialed.
Press and hold to access voice dial.

8. External number keypad for entering numbers, letters,
or symbols.

9.

* Shift key changes the text mode in text entry.

10. Jack for AC adapter (included) and data cable (sold

separately).

4 Phone overview

11. External speaker.

12. Indicator light shows missed alert when in red or

incoming call when in green.

13.

OK key selects a menu item or option.

14. Right option button accesses the contacts list and other

menu options.

15.

Back key erases characters in text entry and returns you

to the previous screen.

16.

End/Power key turns the phone on and off, ends a call

or browser session, and returns you to the main screen.

17.

# Space key enters a space during text entry. Press and

hold to activate or deactivate Silent mode.

18. Jack for hands-free headset only (sold separately).

19.

0 Next key cycles through word choices during

text entry.

Warning: Inserting an accessory into the incorrect jack
damages the phone.

User Guide 5

QWERTY keypad

When the flip is open, use the QWERTY keypad to enter numbers, letters and symbols.

1. Internal screen.

2. Internal speaker.

3. Navigation key scrolls through lists

and text entry fields and accesses
shortcuts from the main screen.

4. Left option button accesses menus
and functions.

5.

Send/Talk key starts or answers a

call. Press once to activate voice
command, twice to display the All
Calls list, and three times to redial the
last number dialed. Press and hold to
access voice dial.

6. Internal

Camera key activates picture mode.

7. Custom menu key accesses the custom menu.

8. Symbol key allows you to type symbol characters.

9.

Shift key changes the text mode in text entry.

10. Space key enters a space during text entry.

11. OK key selects a menu item or option.

12. Right option button accesses the contacts list and other menu options.

13. End/Power key turns the phone on and off, ends a call or browser session, and returns you to the

main screen.

14.

Speakerphone key activates the speakerphone and answers incoming calls.

15. Back key erases characters in text entry and returns you to the previous screen.

16. Enter key allows you to enter hard returns.

6 Phone overview

Back cover

1. Accessory eyelet (for optional straps and lanyards).

2. Camera flash and flash light.

3. Camera lens.

4. Back cover lock in unlocked status

(If locked, the screw slot is in horizontal position).

User Guide 7

Common keys

The following keys are pressed frequently when you use your phone. Throughout this user guide, these
keys are referred as follows:

Navigation key

OK key

Left option button (number keypad)

Left option button (QWERTY keypad)

Right option button (number keypad)

Right option button (QWERTY keypad)

Talk/Send key (number keypad)

Talk/Send key (QWERTY keypad)

End/Power key (number keypad)

End/Power key (QWERTY keypad)

Back key (number keypad)

Back key (QWERTY keypad)

Speakerphone key (number keypad)

Speakerphone key (QWERTY keypad)

Camera key (QWERTY keypad)

Custom menu key (QWERTY keypad)

Symbol key (QWERTY keypad)

Shift key (QWERTY keypad)

8 Phone overview

Screen icons

These icons may appear on your phone’s screen.

The phone is operating in IS95 digital mode.

The phone is receiving a signal. You can make
and receive calls. Fewer bars indicate a
weaker signal.

A call is in progress.

The phone is not receiving a signal. You
cannot make or receive calls.

The file is DRM protected.

High-speed (3G) data service is available and
active on your phone. Check Virgin Mobile’s
Web site at www.virginmobileusa.com for
availability.

(blinking) The phone is sending high-speed
data.

(blinking) The phone is receiving high-speed
data.

High-speed data service is available, but the
phone is dormant.

The battery is fully charged. The more black
bars, the greater the charge.

The alarm clock is set.

The phone is in privacy mode, is accessing a
secure Web site or the selected file is locked.

You have a text message.

New voice and text message.

New photo message.

New photo and voice message.

New photo and text message.

New photo, voice and text message.

The phone is in vibrate mode.

Position location is set to your service
provider and to emergency services.

Position location is set to emergency
services only.

The phone is in picture mode.

Camera flash mode is ready.

Speakerphone is on.

Auto-answer is on.

Bluetooth wireless technology is
enabled (On).

Bluetooth wireless technology is
disabled (Off).

You have a voice message.

User Guide 9

Main menu

The contents of the main menu are as follows:

Messaging

Send text msg
Send pic msg
Send email msg
Send IM msg
Inbox
Virgin Alerts
Outbox
Saved
Drafts
Voicemail
Erase msgs
Msg settings

Contacts

View all
Add new
Find name
Groups
Speed dial list
Voice dial list
Information

VirginXL

Launches VirginXL

My Account

Launches My Account

My stuff

My ringtones
My games
My graphics
My other stuff
My sounds

IM

Launches Mobile IM

Recent calls

All calls
Incoming calls
Outgoing calls
Missed calls
Erase call lists
Recent calls timer
All calls timer

Pictures

Take a picture
Send picture msg
My pictures
Help

Settings

Bluetooth
Keyguard
Sounds
Display
Convenience
Call options
Messaging
Camera
Security
Network
Accessories
Phone info

Tools

Voice memo
Scheduler
Alarm clock
Tip calculator
Calculator
Timer
Stopwatch
Flashlight

Note: The menu items on your phone can change depending on the services provided. For more information,

visit www.virginmobileusa.com.

10 Main menu

Basic navigation

You press your phone keys to access the various
menus and other features of your phone. Some of
the basic frequently used keys are as follows:

•

Left option button: Select items that appear

on the lower left of the display. At the main
screen, you can select

• Right option button: Select items that appear

on the lower right of the display. At the main
screen, you can select

• Navigation key: Scroll through menus and

options. You can access the following
shortcuts from the main screen.

– Scroll left to launch
– Scroll right to access
– Scroll up to access
– Scroll down to view

• OK key: Select a menu item.

• Back key: Return to the previous menu level.

• End/Power key: Return to the main screen.

Menu.

Contacts.

VirginXL.

Send text msg.

My Account.

Recent calls.

Guide conventions

In this guide the following conventions are used
when describing phone features.

Select means to press the left or right option

button, or the
display. For example, “select
press the left option button at the main screen to
access the main menu.

Press means to press a phone key. For example,

“press the
you to press the

Scroll means to press the Navigation key to move

though a list on the display. For example, “scroll
through your contacts list to choose a contact”
means to press the
scroll through the list on the display.

The greater than symbol “>” tells you to select an
option from a menu or list. For example,

Settings means to:

1. Press the left option button at the main screen

2. Scroll to the Settings option.

3. Press the OK key to select Settings.

OK key to select an item on the

Send key to make a phone call” tells

Send key on your phone.

to select

Menu.

Menu” tells you to

Navigation key up or down to

Menu >

User Guide 11

2 Basic functions

This section explains the basic functionality of
your phone. For more detailed explanation of
your phone’s features please refer to the
later chapters.

Powering up

To turn your phone on, press and hold the End
key and wait until the phone display lights up.

To turn your phone off, press and hold the
key until the phone turns off.

End

Making phone calls

Make sure you are in an area where a signal can
be received. Look for the signal strength icon on
the main screen. The more bars you see in this
symbol, the stronger the signal. If there are no
bars, move to where the signal strength is better.

When the phone has been idle for a while with no
signal, it changes to power save mode. When you
see “Power Save” on your phone’s screen, press
any key to return to normal operating mode. You
can make a phone call in one of the
following ways.

Call using a number

At the main screen:

1. Enter a phone number.

2. Press the Send key.

Call using a contact

At the main screen:

1. Select Contacts to open your contacts list.

2. Highlight a contact and press the Send key.

Call using voice commands

You can use voice commands to call a contact
from your voice dial list or to dial a phone
number. For more information, see “Voice
recognition” on page 63.

Redial a number

At the main screen:

1. Press the Send key twice to open your
call history.

2. Highlight a phone number or contact and
press the

Send key.

Tip: To redial the last number called, received or

missed, press the

Send key three times.

Answering phone calls

When a call comes in, the phone rings, vibrates,
or lights up. The phone number of the caller also
appears if it is not restricted. If the number is
stored in your contacts list, the contact
name appears.

You can answer a phone call in one of the
following ways.

12 Powering up

Answer using earpiece

Press the Send key.

Answer using speakerphone

Press the Speakerphone key.

Answer using flip

You can set the phone to answer immediately
when you open the flip. This feature does not
apply to incoming data or fax calls.
See “Open to answer” on page 51.

Ending phone calls

Press the End key.

Verifying your phone number

To verify your phone number, select Menu >

Settings > Phone info > Build info.

Activating voice dialing

At the main screen:

1. Press the Send key once.

2. Follow the prompts.

For more information, see “Voice recognition” on
page 63.

Taking a picture

At the main screen:

1. Press and hold the Camera key to start

the camera.

2. Focus on the image and select

For more information, see “Pictures” on page 43.

Capture.

Using custom menu

You can use the custom menu to quickly access
your frequently used functions.

1. With the QWERTY keypad, press the

menu

key to access the custom menu.

2. Select

3. Scroll through the list of options and press

4. Select

5. Scroll through the list of your selected

Edit.

OK to select your desired option(s). A check

mark appears next to each selected option.
(You can press
check marks.)

option(s). Your selected options appear in
the custom menu.

functions in the custom menu and press
to access your desired one.

OK again to remove

Save after checking all your desired

Custom

OK

User Guide 13

3 Call features

This chapter describes call features such as
volume, holding calls, speed dialing and
other features.

Volume control

You have several ways to control the volume of
your phone.

Adjust volume during a call

To adjust the earpiece volume during a call, press
the

Volume key up or down.

Use the speakerphone

Your phone has a built-in speakerphone. To turn
on the speakerphone, press the
key. The speakerphone icon appears on the main
screen when the speakerphone is on. To turn off
the speakerphone, press the

Note: If you press the Speakerphone key during
an incoming call, you answer the call.

Silence an incoming call

To silence the phone without answering the call,
press the

End key or select Silence.

To silence the phone and answer the call, press
the

End key and then press the Send key.

Note: In the absence of voicemail, this feature

drops the call.

Speakerphone

Speakerphone key.

Hold calls

The Hold call feature allows you to place
incoming calls on hold until you are ready to
answer them. See “Hold call” on page 52.

Speed dial

Use the speed dial feature to assign a one- or two­digit shortcut to a contact. Before you can use
speed dialing, you must save a phone number as a
contact and assign a speed dial location to it. See
“Contact number” on page 31.

To call a contact that has a speed dial location.

1. Enter the one- or two-digit speed dial

location.

2. Press the

Send key.

1-Touch dialing

The 1-touch dialing feature is the fastest way to
speed dial a contact that has a speed dial location.
See “1-Touch dialing” on page 52.

Voicemail

Configure your voicemail

Before your phone can receive voicemail
messages, you must set up a 4-10 digit passcode
and record a personal voicemail greeting.

14 Volume control

When you have set up your voicemail, all
unanswered calls to your phone are automatically
transferred to voicemail, even if your phone is in
use or turned off.

1. Press and hold the

2. Follow the system prompts to create a

password and record a greeting.

1 key.

Check voicemail

When a voice message is received, your screen
displays “New Messages” along with the symbol at
the top of your screen. The symbol flashes if
the message is urgent. Standard airtime
charges apply.

If you see “New Messages”:

1. Select

2. Follow the system prompts to retrieve

Note: To clear the screen without checking

messages, select
If you see only the voicemail message icon:

1. Select Menu > Messaging > Voice mail.

2. If you have set up your voicemail, select Call,

3. Follow the system prompts to retrieve

Call, which initiates a call to your

voicemail number.

the message.

Ignore.

to call your voicemail number.

the message.

Set voicemail alert

You can set the phone to beep or vibrate every five
minutes to remind you that you have voicemail.
See “Other alerts” on page 49.

Emergency services

Call emergency service

You can call an emergency code, even if your
phone is locked or your account is restricted.
When you call, your phone enters Emergency
mode. This enables the emergency service
exclusive access to your phone to call you back, if
necessary. To make or receive regular calls after
dialing the code, you must exit this mode.

To dial an emergency code:

1. Enter your 3-digit emergency code.

2. Press the

Note: Regardless of your 3-digit emergency code

(911, 111, 999, 000, etc.), your phone operates
as described.

Exit emergency services

When you have completed the emergency call:

1. Select Exit.

2. Select Exit again to confirm your choice.

Note: To determine who has access to your

location, see “Location” on page 56.

Send key.

User Guide 15

4 Text entry

You can enter letters, numbers, and symbols in
contacts, text messages, and your banner with
either QWERTY keypad (flip open) or the number
keypad (flip closed).

QWERTY keypad

Text entry modes

With the flip open, enter text with the QWERTY
keypad. The current text entry mode (and
capitalization setting, when applicable) are
indicated by icons.

The text entry screen has the following features:

1. The number of
remaining characters
you can enter. Allowed
length of messages can
vary depending on
your service.

2. Text entry fields.

3. Current capitalization setting.

4. Current text entry mode.

There are six text entry modes:

Case change Numbers and symbols

Normal alpha Add symbol

Rapid entry Add smiley

Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you are in Numbers and symbols
mode. When entering a name for a contact, you
are in Normal alpha mode.

Enter numbers and symbols

• To enter a number or symbol while in
Numbers and symbols mode, press the
appropriate key once.

• To enter a letter while in Numbers and symbols
mode, press the
the appropriate key.

• To change to and from Numbers and symbols
mode, press the

Symbol key once, then press

Symbol key twice.

Enter word letter by letter

1. To enter text while in Normal alpha mode,

press the appropriate key once.

2. To enter a number or symbol while in Normal

alpha mode, press the
press the appropriate key.

3. To change to and from Normal alpha mode,

press the

Symbol key twice.

Symbol key once, then

16 QWERTY keypad

Enter symbols

While entering text, you can enter many symbols
with the keypad. To access extra symbols:

1. From the text entry screen select

Add symbol.

Options >

2. Scroll up or down to view the list of symbols.

3. Press the number key corresponding to the

symbol to enter it.

Enter smileys

1. From the text entry screen select Options >

Add smiley.

2. Scroll up or down to view the list of smileys.

3. Press the number key corresponding to the

smiley to enter it.

Change default text entry mode

You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.

Select

Menu > Messaging > Msg settings >

Text entry and one of the following:

•

Normal alpha enter text in letter by letter.

• Rapid mode enter text with word recognition.

Change modes

Sometimes you need to change modes. For
example, to enter numbers in an email address
while in Normal alpha mode, you must change to
Numbers and symbols mode, enter the numbers,
and then change back to Normal alpha mode to
complete the address.

To change text entry modes, press the

Symbol key

twice, until the icon for the mode you want
appears at the top of the screen. You can also
select

Options and a different mode.

Capitalization

You can change capitalization at any time while
entering text. Press the

Shift key while in Normal

alpha mode.

User Guide 17

Text entry quick reference

This table gives instructions for entering letters, numbers, and symbols.

To... Do this...

Enter a letter Use Normal alpha mode and press a key until you see the letter you want.

Enter a number Use Numbers only mode and press a key until you see the number you

Enter a symbol In either Normal alpha or Numbers only mode, press

Enter a smiley Use the Add smiley feature.

Enter a space Press the

Erase a character Press the

Erase all characters Press and hold the

Move cursor right or left Scroll left or right.

Move cursor up or down Scroll up or down.

Change text entry modes Press the

Capitalize any letter In Normal alpha mode, press the

Lowercase any letter In Normal alpha mode, enter text if already in lowercase or press the

Initial caps In Normal alpha mode, press the

Select soft options on screen Press the appropriate left or right option button.

For more options, see “Text entry modes” on page 19.

want. For more options, see “Text entry modes” on page 19.

1 until you find the

symbol you want. For more options, see “Text entry modes” on page 19.

Space key.

Back key.

Back key.

Symbol key twice.

Shift key to select uppercase if in

lowercase or enter text if already in uppercase.

Shift key to select lowercase if in uppercase.

Shift key to select sentence case.

18 QWERTY keypad

Number keypad

Text entry modes

When the flip is closed, enter text with the number
keypad. The current text entry mode (and
capitalization setting, when applicable) are
indicated by icons.

The text entry screen has the following features:

1. The number of
remaining characters
you can enter. Allowed
length of messages can
vary depending on your
service.

2. Text entry fields.

3. Current capitalization setting.

4. Current text entry mode.

There are six text entry modes:

Case change Numbers only

Normal alpha Add symbol

Rapid entry Add smiley

Note: The mode you start in depends on the task
you are doing. For example, when entering a
phone number, you’re in Numbers only mode.
When entering a name for a contact, you’re in
Normal alpha mode.

Enter numbers

• To enter a number while in Numbers only
mode, press a number key once.

• To enter a number while in Normal alpha or
Rapid mode, press and hold a number key
until the number appears on the screen.

Enter words letter by letter

1. Press a key once for the first letter, twice for

the second letter, and so on.

2. Wait for the cursor to move right and enter

the next letter.

Note: To enter a space, press the

# Space key.

Enter words quickly

When you press a series of keys using Rapid
mode, your phone checks its dictionary and
guesses at the word you are trying to spell.

1. For each letter of the word you want, press

the key once. For example, to enter the word
“any” press the

2. If the word doesn’t match what you

want, press the
other word matches.

3. When you see the word you want, press the

#Space key.

2 > 6 > 9 keys.

0 Next key to check

User Guide 19

Enter symbols

While entering text in normal text mode, you can
enter symbols by pressing the

1 key until you see

the symbol you want. Using this method, you have
access to the following symbols:

. @ ? ! - , & : ‘

To access the full set of symbols:

1. From the text entry screen select Options >

Add symbol.

2. Scroll up or down to view the list of symbols.

3. Press the number key corresponding to the

symbol to enter it.

Enter smileys

1. From the text entry screen select Options >

Add smiley.

2. Scroll up or down to view the list of smileys.

3. Press the number key corresponding to the

smiley to enter it.

Change default text entry mode

You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.

Select

Menu > Messaging > Msg settings >

Text entry and one of the following:

• Normal alpha to enter text in letter by letter.

• Rapid mode to enter text with word
recognition.

Change modes

Sometimes you need to change modes. For
example, to enter numbers in an email address
while in Normal alpha mode, you must change to
Numbers only mode, enter the numbers, and then
change back to Normal alpha mode to complete
the address.

To change text entry modes, press and hold the

Shift

key until the icon for the mode you want
appears at the top of the screen. You can also
select

Options and a different mode.

Capitalization

You can change capitalization at any time while
entering text. Simply press to choose upper or
lower case while in Normal alpha mode.

*

20 Number keypad

Text entry quick reference

This table gives instructions for entering letters, numbers, and symbols

To... Do this...

Enter a letter Use Normal alpha mode and press a key until you see the letter you want.

Enter a number Use Numbers only mode and press a key until you see the number you

Enter a symbol In either Normal alpha or Numbers only mode, press

Enter a smiley Use the Add smiley feature.

Enter a space Press the

Erase a character Press the

Erase all characters Press and hold the

Move cursor right or left Scroll left or right.

Move cursor up or down Scroll up or down.

Change text entry modes Press and hold the

Capitalize any letter In Normal alpha mode, press the

Lowercase any letter In Normal alpha mode, press the

Initial caps In Normal alpha mode, press the

Select soft options on screen Press the appropriate left or right option button.

For more options, see “Text entry modes” on page 19.

want. For more options, see “Text entry modes” on page 19.

1 until you find the

symbol you want. For more options, see “Text entry modes” on page 19.

# Space key.

Back key.

Back key.

* Shift key.

* Shift key. Choose uppercase.

* Shift key. Choose lowercase.

* Shift key. Choose sentence case.

User Guide 21

5 Messaging

This chapter describes how to send, receive,
and erase messages from your phone. For
information on voicemail messages, see
“Voicemail” on page 14.

Note: The features and menus described in this
chapter may vary depending on services available
in your area. Visit www.virginmobileusa.com for
details and possible usage charges.

Text messages

You can send text messages to phones that are
capable of receiving them or to email addresses.
Text messages have a 160 character limitation
including spaces. Charges apply for the use of these
features. See www.virginmobileusa.com for pricing.

Send a text message

1. At the main screen, scroll right or select

Menu > Messaging > Send text msg.

2. At the Send To field, do one of the following to

enter the recipient’s phone number or
email address:

– Select

Options > Recent list, Recent

, Contacts or Groups to access your

calls

stored contacts.

– Enter the phone number or email

address manually. See “Text entry” on
page 16.

You can message up to ten recipients at once.
Use a comma or spaces to separate
addresses. If you select stored contacts, this is
done automatically. Scroll down to move to
the next field when done.

Note: The messages are sent one at a time,
once to each recipient. Standard text
messaging charges apply for each recipient.

3. At the Message field, enter the message.

4. Select

Send.

Include auto text and symbols

During text entry, you can insert prewritten text
(auto text), symbols or smileys.

1. From the text entry screen, select

and one of the following.

–

Insert auto text to insert prewritten text

from a list.

–

Add symbol to insert symbols. Press the

corresponding number to select a
symbol.

–

Add smiley to insert smileys. Press the

corresponding number to select a smiley.

2. Complete your message.

3. Select

Send.

Options

22 Text messages

Use text message options

When you are ready to send a text message, you
have several options for how and when you want
it received.

1. After composing your message, select

Options and one of the following:

–

Add address returns you to Send To field

to add another recipient.

–

Save message saves the messages in your

Drafts folder. This prevents the message
from being deleted if you activate
Auto-erase.

–

Save as auto text saves the message you

composed as a prewritten message.

2. After setting options, press the

Back key to

return to the message window.

3. Complete your message.

4. Select

Send.

Retrieve a text message

When a text message is received, your phone
displays a notification and the message icon
appears at the top of your screen. The message
icon flashes if the message is urgent. Urgent
messages are also marked in the Inbox.

Message notifications

If you see a message notification, select Inbox to
view messages. Choose a message and select

View

to open it. To clear a message notification,
select

Ignore.

Message icons

If you see the message icon, select Menu >

Messaging > Inbox. Choose a message and

select

View to open it.

View a text message

The options available when viewing a text message
may vary. For more information, visit
www.virginmobileusa.com.

1. Select

2. Select a message to view. If the message is

3. Select

Menu > Messaging > Inbox.

long, scroll down to view the entire message.

Reply to create a response message or

Options and one of the following:

–

Erase erases the message.

–

Lock msg protects the message from the

accidentally deleted.

–

Forward forwards the message.

–

Reply with copy replies to the message

with a copy of the original attached.

–

Save message saves the message.

User Guide 23

– Save as auto text saves the message text

as auto text, which you can insert into
other messages. Graphics and sounds are
not saved.

–

Sender displays the sender information.

Note: If a graphic is too large or incorrectly

formatted, and is not received with the message,
an icon appears.

Picture messages

You can send picture messages to phones that are
capable of receiving them or to email addresses.
Picture messages have a predetermined character
and file size limit. Charges apply for the use of
these features. See www.virginmobileusa.com
for pricing.

Send a picture message

1. Select Menu > Messaging >

Send pic msg.

2. With any picture stored in My pictures,

select your desired image to attach to
the message.

3. At the To, CC (to send a copy of the message),
and BCC (to send a blind copy) fields, do one
of the following to enter the recipient’s phone
number or email address. Scroll down to
move to the next field when done.

– Select

Options > Recent List, Recent

calls

, Contacts, or Groups to access

your stored contacts.

– Enter the phone number or email

address manually. See “Text entry” on
page 16.

Note: You can message up to ten recipients
at once. Use a comma or spaces to separate
addresses. (If you select stored contacts, your
phone does this automatically.)

4. At the Subject field, enter a subject. Scroll
down to move to the next field when done.

5. At the Text field, enter a message. Scroll down
to move to the next field when done.

6. At the Image field, you can attach or reattach

an image file. Select

Options and one of

the following:

–

Take a picture to instantly take a photo

and attach it.

–

My graphics to attach an existing file

from your

My pictures or other

image folders.

Scroll down to move to the next field
when done.

7. At the Sound field, select

Options and one of

the following to attach a file:

–

Record sound to instantly record a

sound and attach it.

–

My sounds to attach an existing file

from your

Voice memos folders.

Saved sounds or

8. Select Send.

24 Picture messages

Use picture message options

When you are ready to send a picture message,
you have several options for how and when you
want it to be received.

1. While composing your message, select

Options and one of the following:

–

Auto text adds prewritten text to

your message.

–

Save as auto text saves your message as

prewritten text.

–

Preview message plays your message.

–

Save message saves the message to the

draft folder.

–

Add address adds additional recipients

to your message.

2. After setting options, press the

Back key to

return to the message window if necessary.

3. Complete your message.

4. Select

Send.

Receive a picture message

When receiving a picture message, your phone does
not automatically download it. A notification appears
when a new message is available for download.
Charges apply for the use of these features, see
www.virginmobileusa.com for pricing.

Select one of the following:

• Ye s downloads and opens the message.

• Erase deletes the message.

• Retrieve Later sends the message to the Inbox

for you to download and view later.

Note: If a picture message is received during a
call, the phone displays a notification after the
call ends.

View a picture message

With a picture message received, the message
icon appears at the top of your screen. The
message icon flashes if the message is urgent. All
notifications or messages are stored in the Inbox.

1. Select

2. Select a message to view. If the message is

3. Select

Menu > Messaging > Inbox.

long, scroll down to view the entire message.

Reply to create a response message or

Options and one of the following:

– The options available to you may vary.

Visit www.virginmobileusa.com for
more information.

Reply all creates a response message to

all recipients.

–

Forward forwards the message without

showing the original address, graphic,
sound, and text fields.

–

Erase deletes the message.

–

Message info displays the message

information (priority, sender, subject,
time sent and received, and
message size).

–

Recipients displays all the addressees

present in the "To" and "CC" fields.

User Guide 25

– Replay plays the message again from

the beginning.

–

Mute silences the message.

–

Sender displays the sender information.

–

Call calls the message sender.

–

Save picture saves the picture embedded

in the message.

–

Save sound saves the sound embedded

in the message.

–

Save address extracts email addresses,

phone numbers, and/or URLs from the
sender information and message body.

–

Save as auto text saves the text in the

message to the auto text list.

–

Save message saves the message to the

Saved Folder.

–

Launch Browser accesses a Web site.

Email messages

You can send and receive email messages from
your phone. Check Virgin Mobile’s Web site at
www.virginmobileusa.com for availability
and pricing.

Sending email message

Select Menu > Messaging > Send email msg to
send an email message.

Accessing Mobile Email

To launch mobile email, select Menu >

My stuff > My other stuff > Mobile Email.

Instant messages

You can send and receive instant messages (IMs)
from your phone. Check Virgin Mobile’s Web site
at www.virginmobileusa.com for availability
and pricing.

Sending IM message

Select Menu > Messaging > Send IM msg to
access IM and send an instant message.

Accessing Mobile IM

To laun ch IM, select Menu > IM or Menu >

My stuff > My other stuff > Mobile IM.

Navigating IM

• Scroll through items and to highlight one.

• Press the

• Press the

Note: A scroll bar on the right side of the screen
indicates that there is more text. Scroll down to go
to the next screen of text. Press the
move back one screen.

OK key to select an IM menu item

or option.

Back key to go back one screen.

Back key to

Ending IM session

Press the End key from any IM page.

Erasing messages

It is a good idea to erase old messages to free up
memory in your phone. You can erase messages

26 Email messages

and pages as you send or read them, erasing them
one at a time, or erasing them all at once.

Erase a single message

1. Select Menu > Messaging > Inbox,

Virgin Alerts, Outbox, Saved, or Drafts.

2. Highlight the message you want to erase.

3. Select Erase or Options > Erase depending

on your selected folder.

4. At the notification, select
the message.

Yes to erase

Erase all messages

Select Menu > Messaging > Erase msgs >

Inbox, Outbox, Saved folder, Drafts folder or
All messages > Yes .

Note: To erase messages from all folders,

select

All messages.

Working with messages

The following are some messaging tips.

Unable to send messages

You may not be able to send or receive messages
if your phone’s memory is nearly full, or if digital
service is not available at the time. To free up
memory, erase old messages. See “Erasing
messages” on page 26.

Receive incoming calls while
creating messages

If you receive a call while creating a message,
a notification appears. You can do one of
the following:

•Select

Ignore to return to the message

creation screen without answering the call.

• Press the

Call key to answer the call and save

the created message to the Drafts folder.

Complete messages in Drafts folder

To continue composing a message in the
Drafts folder:

1. Select

2. Highlight the message you want to complete.

3. Select Edit.

4. Complete your message.

5. Select

Menu > Messaging > Drafts.

Send.

View sent messages in Outbox folder

To view your sent messages, you must first save
them in the Outbox folder.

1. Select

2. Select one of the following:

Menu > Messaging > Msg settings >

Save to outbox.

–

Disabled does not save

outgoing messages.

–

Prompt allows you to choose whether to

save the message when sending it.

User Guide 27

– Enabled automatically saves successfully

sent messages in the Outbox folder.

After saving the successfully sent messages, select

Menu > Messaging > Outbox to view them.

Scroll through the list of messages. One of
the following indicators appears next to
each message:

The scheduled message was sent and
delivered as scheduled. You cannot cancel
delivery of the message.

The message has been received.

The message has never been sent or has not
been sent since it was last modified. You can
cancel delivery of the message

The message has been sent to more than one
recipient.

View failed or pending messages

Failed or pending messages are stored in your
Outbox folder. To view messages in the Outbox
folder, select

Your list of failed or pending messages will
appear with the following symbols.

Menu > Messaging > Outbox.

The message is pending and will be sent when
possible. You can cancel delivery of the
message.

The message cannot be sent because service is
not available. An alert appears on your phone
if the message cannot be sent.

Message settings

Message settings help configure your phones text
and picture message settings.

Alerts

Choose how you want to be alerted of voicemail,
pages, or text messages. Select

Messaging > Msg settings > Alerts > Msg alert,
Page alert, or Voicemail alert and select a

ringtone from the list. (Scroll through the list to
hear the different ringtones.)

You can also select

Msg settings > Alerts > Reminder > On to set

Menu > Messaging >

the phone to notify you with the selected ringtone
every five minutes until you address the alert.

Auto text

Your phone comes with prewritten (auto text)
messages, such as “Please call me,” which you
can insert into the body of a text message. You can
edit these messages or create new ones. Your
phone stores up to 30 auto text messages, with up
to 100 characters per message.

1. Select

2. Enter or edit the text.

3. Select

Menu > Messaging > Msg settings >

Auto text and one of the following:

– Highlight an auto text message and

select

Edit.

– Select

New msg to create a new auto

text message.

Done.

Menu >

28 Message settings

Note: You can also save a message you have
written or received as auto text.

Text entry

You can change the default text entry mode when
creating a text message. This setting applies only
to the message body screen, not the “To” screen.

Select

Menu > Messaging > Msg settings >

Text entry and one of the following:

• Normal alpha to enter text in letter by letter.

• Rapid mode to enter text with

word recognition.

Signature

The signature you create is included at the end of
all outgoing messages and is counted as
characters in your messages; however, it does not
appear in the message creation screen.

1. Select

2. Enter your signature in the text field.

3. Select OK to save the signature.

Note: The characters in the signature are

included in the total character count of
the message.

Menu > Messaging > Msg settings >

Signature.

Save to outbox

You can save your outgoing messages. Select

Menu > Messaging > Msg settings >
Save to outbox and one of the following:

• Disabled does not save outgoing messages.

• Prompt allows you to choose whether to save
your message when you send it.

•

Enabled saves all outgoing messages to the

Outbox folder.

Auto-erase

You can set your phone to erase messages
automatically when memory is needed for
incoming messages.

Select

Menu > Messaging > Msg settings >

Auto-erase and one of the following:

•

Disabled erases no messages.

• Inbox msgs erases old messages in your
Inbox when memory is needed.

•

Outbox msgs erases old messages in your

Outbox folder when memory is needed.

•

Both erases old messages in both your Inbox

and Outbox folders when memory is needed.

User Guide 29

6 Contacts

Use your phone’s contacts list to store information
about a person or company. Each contact entry
can have up to six phone numbers, two email
addresses, two Web addresses, two street
addresses, and a space for notes.

Viewing contacts list

To view existing contacts in your phone, open the
flip and select
contacts list is displayed alphabetically.

Tip: You can also select
screen to view the directory.

Scroll to highlight the contact you want and do
one of the following:

• Press the
highlighted contact.

• Press the
contact’s detail.

• Select

• Select

–
–
–

–
–
–
–

Menu > Contacts > View all. Your

Contacts from the main

Send key to call the

OK key to view the highlighted

New to add a new contact.

Options to choose one of the following:
Call to make a call.
Send text msg to send a text message.
Send picture msg to send a

picture message.

View contact to view contact details.
Edit contact to edit contact details.
Erase contact to erase the contact.
Contacts menu to access your contacts.

Adding contacts

Add contact from main screen

To add a contact to your contacts list:

1. From the main screen, enter a phone number
to save (including the area code).

2. Select

3. Enter a name for the contact. For more

4. Enter additional phone numbers, email

5. When you are done entering information,

Add contact from contacts menu

To add a contact to your contacts list:

1. Select Menu > Contacts > Add new.

2. Enter a name for the contact. When you are

3. Enter a primary number for the contact.

4. Enter additional phone numbers, email

Save > Save new contact.

information, see “Text entry” on page 16.

addresses, Web addresses and note, if
needed. Scroll up or down to move through
the contact fields.

select

Save.

done, scroll down to move to the next field.
For more information, see “Text entry” on
page 16.

addresses, IM addresses, Web addresses,
Street addresses, and note. Scroll up or down
to move through the contact fields.

30 Viewing contacts list

5. When you are done entering information,
select

Save.

Add code or extension

When you save the phone number of an
automated service, you may include a pause to
stop dialing. For example, a pause where you
would wait to dial an extension.

1. From the main screen, enter a
phone number.

2. Select

3. Enter the remaining numbers and

4. Select Save new contact.

5. Complete the contact and select Save.

Options and a type of pause:

–

Time pause causes the phone to stop

dialing for two seconds.

–

Hard pause causes the phone to stop

dialing until you select
making the call.

select

Save.

Release while

Working with contacts

Contact details

To edit details of an existing contact:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, select Edit.

4. Edit or add phone numbers, email addresses,

IM addresses, Web addresses, Street
addresses, and notes. Scroll up or down to
move through the contact fields.

5. When you are done entering information,
select

Save.

Contact name

To work on the name of an existing contact:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight

the name.

4. Select

Options and one of the following:

–

Ringer assigns a specific ringtone to

the contact.

–

Msg alert assigns a message alert

ringtone to the contact.

–

Picture assigns a specific picture to

the contact.

–

Erase contact erases the entire contact.

Contact number

To work on the number of an existing contact:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight a

contact number.

User Guide 31

4. Select Options and one of the following:

–

Call sends a call.

–

Send text msg sends a text message.

–

Send picture msg sends a picture

message.

–

Add speed dial adds the number to your

speed dial list.

–

View number displays the number.

–

Erase number erases the number from

the contact.

–

Secret makes the number secret, hiding

it from the screen until you enter the lock
code. Secret numbers can be called
without a lock code. For more
information, see “Lock phone” on
page 55.

–

Primary number makes this number the

primary number for the contact.

–

Add to Group adds the number to the

business, personal or custom group.

–

Add voice dial records a voice tag so

you can call a contact using
voice recognition.

–

Erase voice dial erases the voice tag

associated with the number.

–

Edit voice dial re-records the voice tag.

–

Prepend displays the contact’s detail

screen for you to change the number
(adding an area code) or other data of
the contact.

Contact email address

To access the email address of an existing contact:

1. Select

Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight a

contact email address.

4. Select

Options and one of the following:

–

Send Email launches the

email application.

–

Send text msg sends a text message.

–

Send picture msg sends a

picture message.

–

View address displays the email address.

–

Add to Group adds the email address to

the business, personal or custom group.

–

Erase address erases the email address

from the contact.

–

Secret makes the address secret, hiding

it from the screen until you enter the
lock code.

Contact IM address

To access the IM address of an existing contact:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight a

contact IM address.

32 Working with contacts

4. Select Options and one of the following:

–

View IM displays the IM address.

–

Erase IM erases the IM address from

the contact.

–

Send IM launches the IM application.

Contact Web address

To access the Web address of an existing contact:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight a

contact Web address.

4. Select

Options and one of the following:

–

Launch web to go to the Web address.

–

View web to view the Web address.

–

Erase web to erase the Web address

from the contact.

–

Secret makes the address secret, hiding

it from the screen until you enter the
lock code.

Contact street address

To access the street address of an existing contact:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight a

contact street address.

4. Select Options and one of the following:

–

View address displays the street address.

–

Erase address erases the street address

from the contact.

–

Secret makes the address secret, hiding

it from the screen until you enter the
lock code.

Contact note

To work on the note of an existing contact:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight a note.

4. Select Options and one of the following:

–

View note displays the note.

–

Erase note erases the note from

the contact.

–

Secret makes the note secret, hiding it

from the screen until you enter the
lock code.

Assign ringtone to contacts

To assign a ringtone:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight the

contact name.

4. Select

Options > Ringer > Assign ringer.

User Guide 33

5. Select a ringtone from the list. (Scroll
through the list to hear the different
ringtones.)

Assign message alert to contacts

To assign a message alert ringtone:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight the

contact name.

4. Select

5. Select a ringtone from the list. (Scroll

Options > Msg alert > Assign alert.

through the list to hear the different
ringtones.)

Assign picture to contacts

To assign a picture:

1. Select Menu > Contacts > View all.

2. From the contacts list, select a contact.

3. At the contact’s detail screen, highlight the

contact name.

4. Select

5. Scroll through the folders to select one where

6. Scroll through to select a picture to assign.

Note: With Mobile Phone Tools (MPT) for

Kyocera, you can transfer digital pictures to your
phone. To purchase MPT or other accessories
visit

34 Using contact groups

Options > Picture > Assign picture.

to get your pictures.

www.kyocera-wireless.com/store.

Assign number type

When you assign a number type, an icon is placed
in front of the contact number to specify the type
of number it is.

1. Select

2. From the contacts list, select a contact.

3. At the contact’s detail screen, select

4. Scroll down twice to highlight the number

5. Select

6. Select

Menu > Contacts > View all.

Edit.

type dropdown and press the

General, Wor k, Home, Mobile, Pager

or

Fax. The appropriate icon appears next to

the number in your phone lists.

Save.

OK key.

Using contact groups

You can assign your contacts to groups that share
the common ringtone or image. Your phone
comes with two default groups, Business and
Personal. You can also create your own groups.

Create groups

1. Select Menu > Contacts > Groups.

2. Select

3. Enter a name for the group and select

4. Add or remove your desired contacts from

5. After selecting all your desired contacts,

Your new group appears the next time you view
your groups.

New.

the list. A check mark appears next to
each selection.

select

Done.

Next.

Use a group

1. Select Menu > Contacts > Groups.

2. Scroll to your desired group in the

Groups list.

3. Select

Options and one of the following:

–

View displays the group details.

–

Edit edits the group.

–

Erase deletes the group.

–

Send text msg sends the group a

text message.

–

Send picture msg sends the group a

multimedia message.

Customize a group

1. Select Menu > Contacts > Groups.

2. Select a group from the Groups list.

3. Select

Note: Since Business and Personal are

predefined groups, you cannot erase any of them.

Options and one of the following:

–

Ringer assigns a ringer to the group.

–

Msg alert assigns a message alert

ringtone to the group.

–

Picture assigns a picture to the group.

–

Erase deletes the group.

–

Edit edits the group.

Searching contacts

To find a phone number or contact, you can
search the contacts list, use the
check the

Frequent list. See “Fast find” on

page 51 and “Frequent list” on page 51.
To search your contacts list, select

Contacts > View all, Find name, Groups,
Speed dial list or Voice dial list.

You can also use the Contacts shortcut from the
main screen to view the contacts list. To quickly
get down the list, enter the first letter of the
contact. You skip to that letter of the alphabet.

Fast find, or

Menu >

User Guide 35

7 VirginXL

Accessing VirginXL

With VirginXL, you can access music,
entertainment, and information services from
your phone. Download games, ringtones,
wallpapers, screen savers, and other content; surf
the web; and more. Check Virgin Mobile’s Web
site at www.virginmobileusa.com for availability
and pricing, or check directly from your phone
using VirginXL. Charges apply.

To l aunch
left or select

Note: You cannot receive incoming calls during a
VirginXL session. All incoming calls are
automatically sent to your voicemail.

Navigating VirginXL

• Scroll through items and to highlight one.

• Press the OK key to select a VirginXL menu

• Press the

Note: A scroll bar on the right side of the screen
indicates that there is more text. Scroll down to go
to the next screen of text. Press the
move back one screen.

Ending a VirginXL session

Press the End key from any VirginXL page.

VirginXL, from the main screen, scroll

Menu > VirginXL.

item or option.

Back key to go back one screen.

Back key to

36 Accessing VirginXL

8 My Account

You can manage your Virgin Mobile account
directly from your phone. The basic tasks are
summarized in this chapter. For more information
about your account, go to
www.virginmobileusa.com.

Checking your account balance

You can check your Virgin Mobile account status
in one of two ways:

• From the main screen, scroll up.

•Select

Menu > My Account.

Your account information appears with Top-Up
information relative to your selected plan. When
your account is low or empty, you receive a
notification to Top-Up.

Top-Up your account

Top-Up is how you add money to your Virgin
Mobile account. You can Top-Up your Virgin
Mobile account right from your phone. First, buy
a Top-Up card at the thousands of retailers that
carry them or register your debit card, credit
card, or PayPal account at
www.virginmobileusa.com.

When your balance is low, you can Top-Up your
account from your phone.

Note: Additional charges may apply for multiple
balance checks in one day. Visit
www.virginmobileusa.com for more details.

Top-Up with a Top-Up Card

1. From the main screen, select Menu >

My Account.

2. Scroll down to the Top-U p link and press the

OK key.

3. Enter your Account Pin (vKey) and press the

OK key to login.

4. Scroll down to select Login and press the

OK key.

5. Enter your Top-Up card's PIN number and

press the

OK key.

6. Scroll down to select Top-Up Now and press

the

OK key.

7. You are now topped up. Press the End key to

exit.

User Guide 37

Top-Up with a debit card, credit card,
or PayPal account

Before you can Top-Up from your phone with a
debit card, credit card, or PayPal account, you
need to register the card or PayPal account at
www.virginmobileusa.com.

1. From the main screen, select

My Account.

2. Scroll down to the Top-Up link and press the

OK key.

3. Enter your Account Pin (vKey) and press the

OK key.

4. Scroll down to select Login and press the

OK key.

5. Scroll down and select Credit Card or

PayPal.

6. Enter the amount you want to Top-Up and

press the

OK key. You can Top-Up in

amounts of $20, $30, $50, or $90.

7. Scroll down to select

the

OK key.

8. At the confirmation screen, select Yes .

9. You are now topped up. Press the End key to

exit.

Note: You can also Top-Up over the Web at
www.virginmobileusa.com.

Menu >

Top-Up Now and press

For more information

For more information about your Virgin Mobile
account or Virgin Mobile service, visit
www.virginmobileusa.com.

38 For more information

9 My stuff

My ringtones

The My ringtones folder stores your preloaded
and downloaded ringtones. You can download
ringtones to your phone from the Virgin Mobile
Web site at www.virginmobileusa.com or directly
from your phone using

My stuff > My ringtones > Get more ringtones.

Charges apply.

Downloading ringtones

Before downloading, make sure you have enough
money in your account; otherwise you can Top-Up
your account.

1. At the main screen, scroll left to launch

VirginXL and then search for ringtones.

2. Follow the prompts to purchase and

download the selected ringtone.

The downloaded ringtones are stored in the

Menu > My stuff > My ringtones folder in

your phone.

Assigning downloaded ringtones

1. Select Menu > My stuff > My ringtones.

2. Select a downloaded ringtone and

VirginXL. Select Menu >

Set as....

Note: The downloaded ringtone is also listed in

the Ringtones folder and available to assign to
individual contacts or as the Personal or Business
ringer. See “Add contact from main screen” on
page 30 and “Assign message alert to contacts”
on page 34.

My games

You can download games to your phone from
the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using

My games > Get more games. Charges apply.

Note: If you don’t have enough money in your

account, you need to Top-Up before downloading.

1. At the main screen, scroll left to launch

2. Follow the prompts to purchase and

The downloaded games are stored in the

My stuff > My games folder in your phone.

VirginXL. Select Menu > My stuff >

VirginXL and then search for games.

download the selected games.

Menu >

User Guide 39

My graphics

You can download wallpapers and screensavers to
your phone from the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using

My graphics > Get more graphics. Charges apply.

Note: If you don’t have enough money in your

account, you need to Top-Up before downloading.

1. At the main screen, scroll left to launch

2. Follow the prompts to purchase and

The downloaded graphics are stored in the

Menu > My stuff > My graphics folder in

your phone.
Note: You can assign downloaded graphics as

either screensavers or wallpapers.
To assign downloaded graphics:

1. At the main screen, select

2. Select My pictures, VirginXL graphics,

3. Scroll to the graphic you want to assign and

4. Select

VirginXL. Select Menu > My stuff >

VirginXL and then search for graphics.

download the selected graphic.

My graphics.

Wallpapers, Screensavers or Caller IDs,

and then

OK.

select

Options.

Assign or Set default, and press the

OK key.

Menu > My stuff >

My other stuff

You can download other stuff to your phone from
the Virgin Mobile Web site at
www.virginmobileusa.com or directly from your
phone using

My other stuff > Get more stuff. Charges apply.

VirginXL. Select Menu > My stuff >

Note: If you don’t have enough money in your

account, you need to Top-Up before downloading.

1. At the main screen, scroll left to launch

VirginXL and then search for applications.

2. Follow the prompts to purchase and

download the selected application.

The downloaded applications are stored in the

Menu > My stuff > My other stuff folder in

your phone.

My sounds

You can record and save voice memos and all
received, attached sound files to My sounds. To
listen to saved sounds or recorded voice memos:

1. At the main screen, select

My sounds.

2. Select Saved sounds or Voice memos and

then

OK.

3. Highlight a sound and select Options.

4. Highlight Record new, Erase, Lock/Unlock,

Rename, Details, or Erase all and press the
OK key.

Menu > My stuff >

40 My graphics

10 Recent calls

Call lists

Details on the last 60 calls you made, received, or
missed are stored in the Recent Calls list and are
identified by the following icons:

Outgoing call

Incoming call

Missed call (flashing)

View recent calls

1. Select Menu > Recent calls and one of

the following:

–

All calls displays all calls made

or received.

–

Incoming calls displays calls answered.

–

Outgoing calls displays calls made.

–

Missed calls displays calls received, but

not answered.

2. Highlight a recent call.

3. Press the

Send key to call the number or

select

Options and one of the following:

–

Save creates a new contact or View

displays the contact’s detail screen.

–

Send text msg sends a text message to

the number.

–

Send picture msg sends a picture

message to the number.

–

Erase record deletes the call from the

call list.

Note: If the phone number is classified as
“secret,” you must enter your four-digit lock code
to access it.

Missed calls

When you have missed a call, “Missed Call”
appears on your screen unless the caller leaves a
voicemail. You can do one of the following:

• To clear the screen, select

• To view the call details, select
the

OK key.

• To return the call, select Calls and press the

Send key.

OK.

Calls and press

Set alert for missed calls

You can set an alert to beep every five minutes
after you have missed a call. Select

Settings > Sounds > Alerts > Missed call alert

and select a ringtone from the list. (Scroll through
the list to hear the different ringtones.)

Menu >

User Guide 41

Erase call lists

You can erase your phone’s call lists.

1. Select

2. Select Yes.

Menu > Recent calls >
Erase call lists > All calls, Incoming calls,
Outgoing calls, or Missed calls.

Call timers

You can track the number and duration of calls
made and received on your phone. Select

Recent calls and one of the following:

• Recent calls timer tracks all calls you have
made and received since you last reset this
timer. To reset this timer to zero, select

• All calls timer tracks all calls you have made
and received. You cannot reset this timer.

Menu >

Reset.

42 Call timers

11 Pictures

The following are some tips for you to operate
your phone’s camera:

• You cannot activate the camera while on an
active call or while browsing files in the
media gallery.

• Once the camera is active, the main screen acts
as the viewfinder.

• If you get a “Low memory” error, check your
resolution and quality compression settings.

• If there is no activity within 45 seconds after
you turn your camera on, the camera quits and
returns to the previous launch point.

• Menu settings and options can only be
accessed when the camera is active.

Taking a picture

To take a picture:

1. Activate the camera in one of the

following ways:

– Press the

– Select

2. Focus on the image using the phone’s display

as a viewfinder.

3. Take a picture in one of the following ways:

– Press the
– Press the

User Guide 43

Camera key until the camera

screen appears.

Menu > Pictures >

Take a picture.

OK key.
Camera key.

4. The picture is saved to the

My pictures folder.

5. Select Send to create a picture message or

Erase to delete the picture from your phone.

6. Press the End key to exit picture mode.

Picture mode options

You can set up how your camera takes pictures.
While in picture mode, select
the following:

•

Settings displays the following camera settings

you may set up prior to taking a picture:

–

–

–

–

Capture.

– Select

Options and one of

Flash sets the camera flash as Automatic,
On, or Off.
Resolution sets the horizontal and vertical

number of pixels for the picture.

Low light mode brightens the picture for

low light environments.

Self timer sets up a countdown timer to

automatically take a picture when the
timer expires. When set, the camera beeps
from 3 seconds down to the time the
shutter automatically snaps the picture
(unavailable for Multishot mode).

– Multishot takes up to six multiple pictures

with the

Camera key pressed and held.

A tone plays each time a picture is taken.
A second tone plays when the final picture
is taken.

–

Shutter sound sets the sound used when

the camera takes a picture.

–

White balance adjusts the camera for

different lighting.

–

Color tone sets the color tone of

the picture.

–

Picture quality sets the picture

compression. The higher the
compression, the better the detail of the
picture (higher pixel rate). When set to

High, the picture file size is larger, using

more memory.

–

LED flashes the indicator light when taking

apicture.

–

Viewfinder display sets the camera

viewfinder as

•

Brightness adjusts the brightness of the image

Fullscreen or Actual.

in the main screen LCD.

•

My pictures displays all pictures taken

and stored.

•

Last picture displays the most recently

taken picture.

•

Frames adds a frame or a stamp to your

picture. A frame or stamp cannot be removed
once it has been used in a picture. The picture
resolution changes to
number keypad) or

120 x 160 (with the

160x120 (with the

QWERTY keypad) while taking pictures with

Frames enabled. The resolution returns to the

original setting with

Frames disabled.

Note: The following settings revert to the default

setting each time you enter and exit the camera
application:

Multishot, and Viewfinder display.

Low light mode, Self timer,

Picture mode indicators
and icons

The camera may display the following on screen
indicators and icons.

Note: Numbers in the top right corner indicate
the number of snapshot remaining. Numbers in
the bottom left corner indicate the resolution
setting for pictures.

Flash is on.

Camera is in picture mode.

Multishot feature is on.

Self-timer feature is on

44 Picture mode indicators and icons

12 Settings

Menu options

The contents of the Settings menu are as follows:

Bluetooth

On/Off
My devices
Settings

Keyguard

Guard on close
Disabled

Sounds

Ringtone volume
Ringtones
Business ringtones
Personal ringtones
Flip closed
Flip open
Pwr on/off sound
Key volume
Key length
Alerts
Smart volume
Minute alert
Earpiece volume
Spkrphone volume

Display

Greeting banner
Menu style
Wallpapers
Screensavers
Backlight
Auto-hyphen
Time/Date format
Brightness

Convenience

Open to answer
Fast find
Frequent list
Hold call
1-Touch dialing
Any key

Call options

Add voice dial
Erase voice dial
Voice training
Voice wake-up
Voice answer
Expert mode
Auto-answer

Messaging

Alerts
Auto text
Text entry
Signature
Save to outbox
Auto-erase

Camera

Resolution
Picture quality
Shutter sound
Viewfinder display

Security

Lock phone
Change lock code
Emergency numbers
Erase contacts

Network

Privacy alert
Location

Accessories

Headset sound
Auto-answer
Pwr backlighting
TTY device
Hearing aid

Phone info

Build info
Icon keys

Note: Some features may not be available. For more information, visit www.virginmobileusa.com.

User Guide 45

Bluetooth

The Bluetooth® wireless technology on your
phone enables wireless connectivity with
headsets. You must use a Bluetooth wireless
technology device (compatible with Class 2
Bluetooth wireless technology, version 1.2) in
order to use this phone wirelessly. Bluetooth
wireless technology accessories have the
symbol. For additional information on carrier­supported profiles and third-party accessory
compatibility for Bluetooth wireless technology,
visit www.kyocera-wireless.com/support.

Turning Bluetooth on

You must turn on your phone’s Bluetooth feature
to use it with Bluetooth wireless technology
headsets. Select

On/Off and one of the following:

•

On Visible allows other headsets to find

your phone.

•

On Invisible hides your phone for all headsets

except those listed in your

• Off prohibits your phone from being used with
any Bluetooth wireless technology headset. To
prolong battery life, it is recommended to set

Bluetooth to Off when you are not using it.

When you turn Bluetooth On the first time, you
are prompted to do a device search. Then you can
pair with a headset.

Menu > Settings > Bluetooth >

My devices.

Pairing

You must first “pair” your phone with the
Bluetooth wireless technology enabled headset to
allow your phone to communicate with it. Refer to
the following instructions for setting up Bluetooth
wireless technology in conjunction with the user
guide provided with your Bluetooth wireless
technology headset.

1. Select

2. Prepare the Bluetooth wireless technology

3. Select

4. With headsets found, select

5. Highlight your desired headset and

6. If necessary, enter the password provided in

Menu > Settings > Bluetooth >

On/Off > On Visible or On Invisible.

headset (Bluetooth accessory) for pairing as
described in the other headset’s user guide.

Menu > Settings > Bluetooth >

My devices > Find new. Your phone then

searches and detects visible Bluetooth
wireless technology enabled headsets in
the vicinity.

the list.

Add to see

select

Add.

Note: When pairing is initiated from another

Bluetooth wireless technology headset, you
are prompted to accept or reject the pairing.

the Bluetooth wireless technology headset’s
user guide and select

OK.

46 Bluetooth

Your phone waits for the headset’s response.
With the password accepted, the headset
shows in

My devices.

Using Bluetooth

Before you can use the Bluetooth wireless
technology functions of your phone, you must get
your phone ready to communicate with a headset.
This is called “connecting.”

Connecting to a headset

To connect your phone to an audio Bluetooth
wireless technology headset:

1. Select

2. At the device list, highlight a headset and

A notification appears confirming the connection.
You can now use the headset with your phone.

Disconnecting from a headset

To disconnect your phone from an audio
Bluetooth wireless technology headset:

1. Select

2. At the device list, highlight a headset and

Menu > Settings > Bluetooth >

My devices.

select

Connect.

Menu > Settings > Bluetooth >

My devices.

select

Disconnect.

Device list options

You can change or review the information about
each headset you paired with your phone.

1. Select

Menu > Settings > Bluetooth >

My devices.

2. Highlight your desired headset.

3. Select

Options and one of the following:

–

Rename to rename the headset.

–

Delete to remove the headset from

your phone if you are no longer going
to use it.

–

Services to view a description of

the headset.

Bluetooth settings

You can set how your phone interacts with
Bluetooth wireless technology devices. Select

Menu > Settings > Bluetooth > Settings and

one of the following:

•

My name changes the name of your phone for

other devices it is paired with to identify.

•

Visible duration sets the time your phone

remains visible to other devices.

•

Services shows the list of the Bluetooth

wireless technology service protocol
supported by your phone.

User Guide 47

Keyguard

Lock the keyguard

The keyguard locks the external number keypad
on your phone to prevent accidental keypresses
when the phone is turned on and a call is not in
progress. You can still answer or silence an
incoming call.

• To lock the keypad, press and hold the

* Shift key.

• To unlock the keypad, select
press the

OK key.

Keyguard and

Set the keyguard

You can set the phone to lock the keypad
automatically when the flip is closed. Select

Menu > Settings > Keyguard > Guard on close

to activate the keyguard everytime the flip
is closed.

Sounds

Your phone has several settings for sound control.
You can select from a variety of ringtones and
control the volume.

Vol ume

Ringtone, Key, Earpiece, and
Speakerphone Volume

To adjust the ringtone, keypad tone, earpiece, or
speakerphone volume:

1. Select

2. Scroll right to increase the volume, or left to

3. Select

Menu > Settings > Sounds >

Ringtone volume, Key volume, Earpiece
volume

, or Spkrphone volume.

decrease the volume.

Save.

Smart volume

To automatically adjust the volume during a call
based on surrounding noise levels, select

Settings > Sounds > Smart volume > Enabled.

Menu >

Ringtones

Your phone has multiple ringtones you can
choose for incoming calls. You can also assign
ringtones for contacts in your business or
personal group. Select

Sounds > Ringtones, Business ringtones, or
Personal ringtones and a ringtone. You can hear

the ringtones as you scroll down the list.

Menu > Settings >

48 Keyguard

Flip Sounds

To set your phone’s sound tones when its flip
closes or opens, select

Sounds > Flip closed or Flip open and a

sound. You can hear the sounds as you scroll
down the list.

Menu > Settings >

Power on/off sound

You can set your phone to play a sound when it
powers on or off. Select

Sounds > Power on/off sound > Enabled.

Menu > Settings >

Key length

To control the length of the keypad tones, select

Menu > Settings > Sounds > Key length and

one of the following:

•

Normal sets the keypad tones to

normal length.

•

Long sets the keypad tones to long length.

Alerts

Minute alert

Your phone can alert you with a short beep ten
seconds before each minute passes during a call.
Select

Menu > Settings > Sounds >

Minute alert > Enabled.

Other alerts

You can choose the alert type for voicemails,
pages, text messages or missed calls. Select

Menu > Settings > Sounds > Alerts >
Msg alert, Page alert, Voicemail alert, or
Missed call alert and a ringtone. Scroll through

the list to hear the different ringtones. You can
also select

Alerts > Reminder > On to set the phone to

notify you with the selected ringtone every five
minutes until you address the alert.

Menu > Settings > Sounds >

Display

Greeting banner

The banner is the personal label for your phone.
It appears on the main screen above the time and
date. The banner can be up to 14 characters long.
To change your banner:

1. Select

2. Select Edit and press the Back key to clear

3. Enter your new text and select

Menu > Settings > Display >

Greeting banner.

the current banner.

Save.

User Guide 49

Menu style

To select a menu style, select Menu > Settings >

Display > Menu style and one of the following:

• Graphic displays icons of each menu item,
with its name at the bottom of the screen.

•

List displays a list of each menu item.

The next time you select Menu from the main
screen, your selected menu style appears.

Wallpapers

You can select a wallpaper for your phone’s
main screen.

1. Select

2. Select one of the following options:

3. Follow the prompts to save your selection.

Menu > Settings > Display >

Wallpapers.

– Scroll to highlight a wallpaper, press

the

OK key, and select Assign to select

a wallpaper.

– Select

Options > Take a picture to take

a new picture.

– Select

Options > My pictures to select

an existing picture.

– Select

Options > My graphics to select

an existing image.

Screensavers

Screen savers appear on the main screen when
the flip is open or closed. A screen saver activates
10 seconds after the last keypress. Incoming calls
and alerts override the screen savers. See
“Wallpapers” on page 50.

Backlight

Your screen lights up while you are in a call or
when you press a key on the keypad. The
backlight automatically turns off when the
phone is inactive.

Backlight duration

You can set the length of time that bright
backlighting remains on. Select

Settings > Display > Backlight > Duration and

one of the following:

•

Disabled turns backlighting off.

• 7 seconds, 15 seconds, or 30 seconds
turns backlighting on for the set time after
your last keypress.

•

7 sec. & in call, 15 sec. & in call, or 30 sec.

turns backlighting on for the

& in call

duration of a call, and for the set time after
your last keypress.

Note: The “in call” settings drain the battery
more quickly.

Menu >

50 Display

Power save mode

You can conserve battery life by activating power
save mode to dim the backlight. The power save
mode sets the backlight of the phone to the lowest
level. Select

Backlight > Pwr save mode > On.

Menu > Settings > Display >

Auto-hyphen

Auto-hyphenation, when enabled, automatically
inserts hyphens into your phone numbers to be
consistent with the U.S. dialing plan, such as
1-222-333-4444. Select

Display > Auto-hyphen > Enabled.

Menu > Settings >

Time and date format

Your phone can display different time/date
formats. Select

Time/Date format and a format.

Menu > Settings > Display >

Brightness

To change the brightness of the display:

1. Select Menu > Settings > Display >

Brightness.

2. Scroll to change the brightness.

3. Select

Save.

Convenience

You phone provides you with settings that may
make your phone more convenient to use.

Open to answer

You can open the flip of your phone to answer a
call. Select

Open to answer > Enabled.

Menu > Settings > Convenience >

Fast find

To use fast find, select Menu > Settings >

Convenience > Fast find > Enabled.

With Fast find enabled, you can press one or two
keys to view close matches of the number you are
looking for.

1. With the number keypad, from the main

screen, press the keys corresponding to the
letters of the name you want to find. A
matching contact or speed dial entry appears.

2. Highlight the contact you want and press the

Call key to call the number.

Frequent list

To use frequent list, select Menu > Settings >

Convenience > Frequent list > Enabled.

From the main screen, select Contacts. With the

Frequent list enabled, the last 15 contacts of

your most frequently called contacts appear.
Scroll past the double line to view the entire
contacts list.

User Guide 51

Hold call

With the Hold call feature, you can place
incoming calls on hold until you are ready to
answer them.

Note: The Hold call feature does not work with
the Open to answer feature enabled. See “Open to
answer” on page 51.

Enable hold call feature

1. Select Menu > Settings > Convenience >

Hold call and one of the following:

–

Disabled turns hold call off.

–

Enabled turns hold call on.

–

Re-record msg records a new hold

call message.

2. With no hold message recorded, the phone
prompts you to record one, such as “Please
hold. I’ll answer in a minute.”

3. Record the message twice, as prompted.

4. Select

The next time a call comes in, you can place
it on hold.

Place a call on hold

You can place a call on hold once you have
enabled the Hold call feature.

Save to save the message or Options

and one of the following:

–

Play to replay your message.

–

Re-record to record your

message again.

–

Exit to exit.

Note: If you are already on a call and you receive

another call, you cannot place the incoming call
on hold. With no call waiting enabled, the call
goes to voicemail instead.

When a call comes in:

1. Select

Hold call. The caller is placed on hold

and then hear your recorded hold message.

2. Select

Answer to speak to the caller on hold

or

End call to hang up without speaking.

Change the hold message

1. Select Menu > Settings > Convenience >

Hold call > Re-record msg.

2. Record the message twice, as prompted.

3. Select Save to save the message or Options

and one of the following:

–

Play to replay your message.

–

Re-record to record your

message again.

–

Exit to exit.

1-Touch dialing

The 1-touch dialing feature is the fastest way to
speed dial a contact that has a speed dial location.
To use 1-touch dialing, you must enable 1-touch
dialing on your phone and have a speed dial
location assigned to a contact. To enable 1-touch
dialing, select

Convenience > 1-Touch dialing > Enabled. To

call a contact that has a speed dial location, press
and hold the speed dialing number.

Menu > Settings >

52 Convenience

Note: If it is a two-digit number, press the first
digit briefly, then press and hold the second digit.
For example, if the speed dialing location is 15,
press 1 briefly, then press and hold 5.

Any key

To set the phone to answer or silence calls when
you press any key, select

Convenience > Any key > Any key answer (to

answer calls with any key except the
or

Navigation key) or Any key mute (to mute the

ringtone on incoming calls with any key except
the

Send or Speakerphone key).

Menu > Settings >

End, Back,

Call options

Use Call options to customize the voice
commands.

Add voice dial

You can add a new voice dial to your phone.

1. Select Menu > Settings > Call options >

Add voice dial.

2. At the voice prompt, say a name.

3. At the voice prompt, repeat the name.

4. Select one of the following:

–

Add New creates a new contact.

–

Add to existing adds the voice tag to an

existing contact.

Erase voice dial

You can erase all existing voice dial tags from
your phone. Select

Call options > Erase voice dial > Yes.

Menu > Settings >

Voice training

If you phone is having trouble recognizing your
voice, you can train with the

Wake up commands. Select Menu > Settings >
Call options > Voice training > OK > Train All

or the item you want to train. Follow the prompts
for each word until training is complete.

Yes, No, and

Voice wake-up

You can set your phone to make a call using a
hands-free accessory.

Note: Voice wake-up does not work with
keyguard active.

Enable voice wake-up

Select Menu > Settings > Call options >

Voice wake-up > With accessory to enable calls

with an accessory.

Use voice wake-up

To wake up the phone:

1. Say “Wake Up” and listen for a tone.

2. Say “Wake Up” again until you hear

two tones.

If the phone does not recognize your Wake Up
command, see “Voice training” on page 53.

User Guide 53

Voice answer

You can set your phone to answer a call
automatically when using a hands-free headset.

Enable voice answer

Select Menu > Settings > Call options >

Voice answer > Enabled to enable answering a

call with an accessory. To use the Voice answer
feature, you must have the Auto-answer feature
(see “Auto-answer” on page 56) disabled and the
phone set to Normal Sounds.

Use voice answer

When you receive an incoming call, the phone
prompts “Incoming call, answer?” or “Incoming
roam call, answer?” If the caller is recognized as a
contact entry in your phone, the phone prompts
“Incoming call from (Name), answer?”

Say “Yes” or press any key except the
answer. Say “No” and press the
the alert. Remain silent. The voice alert repeats
twice and the phone rings once, then returns to
the main screen.

End key to

End key to silence

Expert mode

With the expert mode enabled, instead of
speaking a command following the initial voice
prompts, you can speak the command after you
hear a tone.

Select

Menu > Settings > Call options >

Expert mode and one of the following:

•

Normal sets phone to default voice prompts.

•

Expert sets phone to sound tones instead of

voice prompts.

Auto-answer

With a hands-free headset attached, you can set
your phone to answer automatically. Select

Menu > Settings > Call options >
Auto-answer > After 5 seconds to set the phone

to automatically answer after 5 seconds.

Messaging

Messaging settings help configure your phones
text and picture message settings.
See “Message settings” on page 28.

Camera

You can set up how your camera takes pictures.
Select

Menu > Settings > Camera and one of the

following:

•

Resolution sets the horizontal and vertical

number of pixels for the picture.

•

Picture quality sets the picture compression.

The higher the compression, the better the
detail of the picture (higher pixel rate). When
set to

High, the picture file size is larger, using

more memory.

•

Shutter sound sets the sound used when the

camera takes a picture.

•

Viewfinder display sets the camera

viewfinder as

Fullscreen or Actual.

54 Messaging

Security

This section describes all the features involved in
securing your phone and preventing access to
personal information. All security features are
shielded by a four-digit lock code.

Lock phone

When your phone is locked, you can call only
emergency numbers or Virgin Mobile’s
customer service number. You can still receive
incoming calls.

1. Select

2. Enter your four-digit lock code.

3. Select Lock phone and one of the following:

To unlock the phone:

1. From the main screen, select

2. Enter your four-digit lock code.

Change lock code

Change your lock code from the default provided
by the service provider. The lock code is typically
0000 or the last 4 digits of your phone number.

1. Select

2. Enter your four-digit lock code.

3. Select Change lock code > Ye s.

4. Enter a new four-digit code.

User Guide 55

Menu > Settings > Security.

–

Never leaves the phone always unlocked.

–

On power up locks the phone every time

you turn it on.

–

Now locks the phone immediately.

Unlock.

Menu > Settings > Security.

5. Re-enter your new lock code.

The lock is now changed.

Emergency numbers

The emergency numbers feature allows you to
specify three personal phone numbers that can be
called when the phone is locked.

1. Select

2. Enter your four-digit lock code.

3. Select Emergency numbers.

4. Select an Unassigned slot.

5. Enter the phone number, including the area

6. Select

You can view these numbers only when they’re
being entered for the first time. To make a call to
an emergency number from a locked phone, you
must dial the number (including area code)
exactly as it is stored in Emergency numbers.

Menu > Settings > Security.

code. Do not enter 1 before the area code.

Done.

Erase contacts

You can erase all entries from your contacts list.

1. Select Menu > Settings > Security.

2. Enter your four-digit lock code.

3. Select Erase contacts > Yes > Ye s.

Network

Privacy alert

To set your phone to alert you when enhanced
digital CDMA privacy is lost or regained, select

Menu > Settings > Network > Privacy alert >
Enabled.

Location

Use this setting to share your location information
with network services other than emergency
services (for example, 911, 111, 999 and 000) in
markets where service has been implemented.
Select

Menu > Settings > Network > Location

and one of the following:

•

911 only (default) shares your position

information only with emergency services
when you call your 3-digit emergency code.

•

Location on shares your position information,

in addition to emergency services.

Note: This feature works only when your phone
is in digital mode. You cannot turn off the locator
to emergency services.

Accessories

This section describes settings that affect the
accessories you use with your phone.

Headset sound

With a headset attached to your phone, the
ringtone can be played through the headset or
phone speaker. Select

Accessories > Headset sound and one of

the following:

•

Out of phone rings from the phone speaker.

• Out of headset rings from the headset.

Auto-answer

With a hands-free headset attached, you can set
your phone to answer automatically. Select

Menu > Settings > Accessories >
Auto-answer > After 5 seconds to set the phone

to automatically answer after 5 seconds.

Power backlighting

You can set backlighting to remain on when an
external power source, such as the AC adapter, is
used with the phone.

Note: Power backlighting may not be available
with the optional desktop charger or other
accessories. The battery charges more slowly with
power backlighting on.

Select

Menu > Settings > Accessories >

Pwr backlighting > Normal or Always on.

Menu > Settings >

56 Network

Tip: Use the power backlighting as a night light
when traveling.

TTY device

You can connect the phone to a TTY device for the
hearing impaired.

Note: Enable
phone with a TTY device.

1. Connect the TTY device to the phone.

2. Select

TTY device only when using the

Menu > Settings > Accessories >

TTY device (or enter ##889 from the main

screen and select

TTY) > OK > TTY on.

Hearing aid

You can use your phone with a hearing aid device.
Select

Menu > Settings > Accessories >

Hearing aid > OK > Enabled.

Note: Enable Hearing aid only when using the

phone with a hearing aid device.

Phone information

You can access information regarding your
phone. Select
one of the following:

•

Build info shows specific software and

hardware information for your phone.

•

Icon keys shows the icons used by

your phone.

Menu > Settings > Phone info and

User Guide 57

13 Tools

Voice memo

The Voice memo tool enables you to record and
play back audio memos.

Record voice memos

To record new voice memos:

1. Select Menu > Tools > Voice memo >

Record new.

2. Record your voice memo. Select

you are done.

3. Select

If an incoming call is received while you are
recording a memo, the memo is saved and the
incoming call screen appears.

Save to save your memo.

Review voice memos

To play and use voice memos:

1. Select Menu > Tools > Voice memo >

Recorded memos.

2. At the file list, highlight a file.

3. Select Play to listen to the memo or Options

and one of the following:

–

Record new to record a new

voice memo.

–

Erase to erase the memo.

–

Lock to prevent accidental erasing of

the sound.

Stop when

–

Rename to rename the sound.

–

Details to look at details of the file.

–

Erase all to erase all memos stored.

Playback tools

When you playback a sound, scroll left or right to
select the playback tools displayed on the screen.

Start or continue the file.

Stop the playback.

Pause the playback.

Mute the playback.

Unmute the playback.

Scheduler

Use the Scheduler to schedule events and set
reminder alerts.

Create an event

1. Select Menu > Too ls > Scheduler >

Add new event.

2. At the Event Name field, enter a name. Scroll

down to move to the next field when done.

3. At the Type field, press
the list to select a type.

OK and scroll through

58 Voice memo

4. At the Date field, press OK to change the date.
– Scroll left or right to move between

month, day, and year fields.

– Scroll up or down to change month, day,

and year.

Press

OK to save date and move to the

next field.

5. At the Time field, press

OK to change

the time.
– Scroll left or right to move between hour,

minute and AM/PM fields.

– Scroll up or down to change hour,

minute and AM/PM.

Press

OK to save time and move to the

next field.

6. At the Duration field, press

OK to change

the duration.
– Scroll left or right to move between hour

and minute fields.

– Scroll up or down to change hour

and minute.

Press

OK to save duration and move to the

next field.

7. At the Priority field, press

OK and select a

priority from the list.

8. At the Reminder field, press

OK and select a

reminder from the list.

9. At the Reminder Sound field, press

OK and

select a reminder sound from the list.

10. At the Silent Mode field, press

OK and select a

Silent mode setting.

11. At the Recurring Event field, press

OK and

select an option from the list.

12. Select

Save.

View events

You can view the events saved to the scheduler.

View by date

1. Select Menu > Tools > Scheduler and one
of the following:

–

View month to see the current month.

Days with events are highlighted. Scroll
through the calendar and press
select a date.

–

View day to see the current date. Scroll

right or left to move to another date.

–

Go to date to select a specific date. Scroll

left or right to move between month, day,
and year fields. Scroll up or down to
change month, day, and year. Press
select the date.

2. At the day view, do one of the following:

– Highlight an existing event and press the

OK key to view the event detail.

– Highlight a time and select

create a new event.

– Select

Options > Go to today to return

to the current date.

OK to

OK to

Add new to

User Guide 59

– Select Options > Go to Date to select a

specific date.

– Select

Options > Erase all Events to

erase all event for that date.

View by list

1. Select Menu > Tools > Scheduler >

View all events.

2. At the event list, highlight a event.

3. Select View to see the event detail or one the

of the following:

– Select

Options > Sort by time to sort

events by time.

– Select

Options > Sort by type to sort

events by type.

– Select

Options > Sort by priority to sort

events by priority.

Modify an event

You can modify existing events. From the event
detail screen, you can select
the previous screen or
the following:

•

Edit to change the event.

•

Erase to erase the event.

•

Copy to copy the event.

OK to return to

Options and one

Scheduler settings

You can change the default settings of
your scheduler.

Select

Menu > Too ls > Scheduler > Settings

and one the following:

•

Scheduler hours to change the work day.

•

Auto delete to select when events are

automatically deleted.

•

Priority to select the priority given to

new events.

•

Reminder to select the reminder given to

new events.

•

Reminder sound to select the sound alert

given to new event reminders.

•

Silent mode to select whether phone is

in Silent mode during the duration of
new events.

Alarm clock

You can set up to four alerts with your phone’s
three alarm clocks and one quick alarm.

Note: The alert occurs only if the phone is on.

Use alarm clocks

1. Select Menu > Tools > Alarm clock.

2. Highlight one of the alarms and select Set.

3. At the Time field, press OK to change

the time.
– Scroll left or right to move between hour,

minute and AM/PM fields.

60 Alarm clock

– Scroll up or down to change hour,

minute and AM/PM.

Press

OK to save time and move to the

next field.

4. At the Alarm Sound field, press

OK and select

a sound from the list.

5. At the Recurring Alarm field, press

OK and

select an option from the list.

6. At the Note field, enter a note and press

OK.

7. Select Save.

When the alarm rings, select Off to turn off the
alarm or

Snooze to silence the alarm for

10 minutes.
Tip: Opening the flip turns off the alarm.

Use quick alarm

1. Select Menu > Tools > Alarm clock.

2. Highlight the quick alarm and select Set.

3. At the Time field, select a time option. A

notification shows the quick alarm is on.

When the quick alarm rings, select
the alarm or

Reset to set the quick alarm again.

Off to turn off

Tip calculator

The Tip calculator helps you calculate how much
tip to include with a bill.

1. Select

2. Enter the amount of your bill and select Next.

Menu > Tools > Tip calculator.

3. Select the percentage amount to tip. The new

bill amount is shown.

4. Select

Done to return to menu or Split to

split the bill.

5. To split the bill, enter the number of guests
and select
amount each guest pays. Select

Next. The phone shows the

Done to

return to menu.

Calculator

Use the Calculator for basic mathematical
equations.

1. Select

2. Enter the first number.

3. Use the Navigation key to select

4. Enter the second number and press

5. Select

Menu > Too ls > Calculator.

mathematical operation.

– Press left to multiply.
– Press right to divide.
– Press up to add.
– Press down to subtract.

the result.

Exit to return to menu or Options and

one of the following:

–

M+ adds the displayed result to the value

stored in memory.

–

MR displays the currently stored value on

the screen.

–

MC clears the currently stored value

in memory.

OK to get

User Guide 61

Timer

The Timer counts down for the specified time and
beeps when that amount of time has elapsed.

1. Select

2. At the Set Timer, enter the time length.

3. If need, select

4. To work the timer, select the

When the countdown is complete select Off to
silence the alarm.

Menu > Tools > Timer > Set.

• Scroll left or right to move between hours,
minutes and seconds fields.

• Scroll up or down to change hours,
minutes and seconds.

to change the sound.

following options:

–
–
–

Sound and one of the sounds

Start to begin the countdown.
Stop to pause the countdown.
Reset to clear the timer.

Stopwatch

The Stopwatch counts time for you.

1. Select Menu > Tools > Stopwatch.

2. To work the stopwatch, select the following

options:

–

Start to begin counting.

–

Stop to pause counting.

–

Reset to clear the stopwatch.

Press the Back key to return to the menu.

Flashlight

You phone comes with a flashlight. Select Menu >

Tools > Flashlight > Turn on to activate the

light, which stays on until you turn it off.
Note: You can also press and hold the

to turn on the flashlight. Once you release the

Back key, the flashlight turns off.

Back key

62 Timer

14 Voice recognition

With voice features, you can call a contact, dial a
phone number, access menus, or find contact
information from your voice dial list using
voice recognition.

Note: You cannot use voice recognition to end a
call; you must press the
is open.

End key when the flip

Voice dial list

To call or find a contact using voice dial you must
add the contact to your voice dial list. The contact
name must not have more than three words or
components for voice dialing recognition.

Add a voice tag

You can add a voice dial tag to your phone. See
“Add voice dial” on page 53.

Edit a voice tag

To edit existing voice dial tags;

1. Select Menu > Contacts > Voice dial list.

2. Select your desired contact.

3. Highlight the number with a voice tag and

select

Options > Add voice dial, Edit voice

or Erase voice dial.

dial

4. Follow the prompts.

Voice commands

With voice commands, you speak your commands
into the phone’s microphone.

Start voice commands

1. Press the Call key to initiate voice commands.
The phone prompts, “Say a name or say dial”.

2. Say one of the following commands and
follow the voice prompts.

•“

Say a name” to call a contact on your

voice dial list.

• “

Dial” to speak the digits of the

phone number.

3. Press the

Call a contact

Before calling a person, you need to add the
contact name to the Voice dial list.
See “Add voice dial” on page 53.

1. From the main screen, press the

2. Say the name of the person you want to call.

3. If the name you said matches a contact in the

Call key again to exit and go to the

Recent calls list.

Call key. The

phone prompts, “Say a name”.

Voice dial list, the phone responds: “Calling
(Name).” Remain silent to make the call, or
say “No” to cancel.

User Guide 63

4. If the phone finds multiple voice tags that
sound like the name you said, the phone lists
the names and asks you to verify which name
you want to call. Say “Yes” when you hear the
correct name. Say “No” when you hear an
incorrect name.

5. Press the

End key to end the call.

Call Using Digit Dial

When using digit dialing, you speak digits to dial a
phone number.

Note: You cannot speak a string of digits.
You must speak one digit at a time and wait for
the prompt.

1. From the main screen, press the
phone prompts, “Say a name or say dial”.

2. Say “Dial”. The phone responds
“Speak a digit”.

3. Speak the first digit of the phone number you
want to call. Once the phone repeats the digit,
you can speak the next digit.

If you pause, the phone prompts you with one
of the following options. After the prompt,
speak an option:

– Say “Clear” to erase the last digit entered.

The phone responds: “Digit cleared.” To
clear the entire phone number, say
“Clear” again. When the phone prompts
you with “Clear entire phone number?”,
say “Yes” to clear or “No” to cancel.

– Say “Call” to dial the number.

Call key. The

– Say “Verify” to cause phone to repeat the

set of digits you input.

– Say “Cancel” to exit voice recognizer and

return to the main screen.

– Speak a digit to enter the next digit. Once

the phone repeats the digit, you can
speak the next digit or pause to hear the
prompt.

4. Press the

End key to end the call.

Voice Command Settings

To customize the voice commands, see “Call
options” on page 53.

64 Voice Command Settings

15 Getting Help

Customer Support

To contact Virgin Mobile’s customer support
department for information about your phone,
account history, call coverage area, and specific
features available to you, such as call forwarding
or voicemail:

• Go to www.virginmobileusa.com.

• Dial *VM from your Virgin Mobile phone.

• Dial 888-322-1122 from any phone.

For questions about the phone features, refer to
the materials provided with your phone, or visit
www.virginmobileusa.com.

For additional questions, you may contact the
Kyocera Wireless Corp. Customer Care Center in
any of the following ways:

• Web site:

• Email: [e-mail].

• Phone: [phone] (U.S. and Canada) or

Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:

• The name of your service provider:

• The actual error message or problem you

www.kyocera-wireless.com.

1-858-882-1401.

Virgin Mobile.

are experiencing.

• The steps you took to reproduce the problem.

• The phone’s mobile equipment ID (MEID). To

locate the MEID, select

Phone info > Build info and scroll down

to MEID.

Menu > Settings >

Qualified service

If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.

Phone accessories

To shop for phone accessories, visit

www.kyocera-wireless.com/store. You may also

call us at 800-349-4188 (U.S.A. only) or
858-882-1410.

Product evaluation

To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones, visit
beta.kyocera-wireless.com.

User Guide 65

16 Consumer Limited Warranty

Kyocera Wireless Corp. (“KYOCERA”) offers you a
limited warranty that the enclosed product or
products (the “Product”) will be free from
defects in material and workmanship for a period
that expires one year from the date of sale of the
Product to you, provided that you are the original
end-user purchaser of the Product and provided
that your purchase was made from an authorized
supplier. Transfer or resale of a Product will
automatically terminate warranty coverage with
respect to that Product. This limited warranty is
not transferable to any third party, including but
not limited to any subsequent purchaser or owner
of the Product.

KYOCERA shall, at its sole and absolute discretion,
either repair or replace a Product (which unit
may use refurbished parts of similar quality and
functionality) if found by KYOCERA to be defective
in material or workmanship, or if KYOCERA
determines that it is unable to repair or replace
such Product, KYOCERA shall refund the purchase
price for such Product, provided that the subject
Product (i) is returned, with transportation
prepaid, to a KYOCERA authorized service center
within the one year warranty period, and (ii) is
accompanied by a proof of purchase in the form
of a bill of sale or receipted invoice which
evidences that the subject Product is within the
one year warranty period (“Proof of Purchase”).

66 Product evaluation

After the one year warranty period, you must pay
all shipping, parts and labor charges.

This limited warranty does not cover and is void
with respect to the following: (i) any Product
which has been improperly installed, repaired,
maintained or modified; (ii) any Product which
has been subjected to misuse (including any
Product used in conjunction with hardware
electrically or mechanically incompatible or used
with accessories not approved by KYOCERA),
abuse, accident, physical damage, abnormal
operation, improper handling, neglect, exposure
to fire, water or excessive moisture or dampness
or extreme changes in climate or temperature;
(iii) any Product operated outside published
maximum ratings; (iv) cosmetic damage; (v) any
Product on which warranty stickers or Product
serial numbers have been removed, altered, or
rendered illegible; (vi) cost of installation,
removal or reinstallation; (vii) signal reception
problems (unless caused by defects in material
and workmanship); (viii) damage the result of
fire, flood, acts of God or other acts which are not
the fault of KYOCERA and which the Product is not
specified to tolerate, including damage caused by
mishandling, shipping and blown fuses; (ix)
consumables (such as fuses); or (x) any Product
which has been opened, repaired, modified or
altered by anyone other than KYOCERA or a
KYOCERA authorized service center.

USE ONLY KYOCERA APPROVED ACCESSORIES
WITH KYOCERA PHONES. USE OF ANY
UNAUTHORIZED ACCESSORIES MAY BE
DANGEROUS AND WILL INVALIDATE THE PHONE
WARRANTY IF SAID ACCESSORIES CAUSE
DAMAGE OR A DEFECT TO THE PHONE.

KYOCERA SPECIFICALLY DISCLAIMS LIABILITY
FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL,
GENERAL, PUNITIVE, EXEMPLARY, AGGRAVATED,
INCIDENTAL OR CONSEQUENTIAL DAMAGES,
EVEN IF ADVISED OF THE POSSIBILITY THEREOF,
WHETHER FORESEEABLE OR UNFORESEEABLE
OF ANY KIND WHATSOEVER, INCLUDING BUT
NOT LIMITED TO LOSS OF PROFITS,
UNANTICIPATED BENEFITS OR REVENUE,
ANTICIPATED PROFITS ARISING OUT OF USE OF
OR INABILITY TO USE ANY PRODUCT (FOR
EXAMPLE, WASTED AIRTIME CHARGES DUE TO
THE MALFUNCTION OF A PRODUCT) OR
CONTRIBUTION OR INDEMNITY IN RESPECT OF
ANY CLAIM RELATED TO A PRODUCT.

REPAIR OR REPLACEMENT OF A DEFECTIVE
PRODUCT OR REFUND OF THE PURCHASE PRICE
RELATING TO A DEFECTIVE PRODUCT, AS
PROVIDED UNDER THIS WARRANTY, ARE YOUR
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF THE LIMITED WARRANTY, AND SUBJECT TO
THIS WARRANTY, THE PRODUCTS ARE
APPROVED AND ACCEPTED BY YOU “AS IS”.
KYOCERA MAKES NO OTHER WARRANTIES,
REPRESENTATIONS OR CONDITIONS OF ANY
KIND, ORAL OR VERBAL, EXPRESS OR IMPLIED,

User Guide 67

STATUTORY OR OTHERWISE, WITH RESPECT TO
THE PRODUCTS, INCLUDING BUT NOT LIMITED
TO ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR AGAINST
INFRINGEMENT OR ANY IMPLIED WARRANTY OR
CONDITION ARISING OUT OF TRADE USAGE OR
OUT OF A COURSE OF DEALING OR COURSE OF
PERFORMANCE. NO DEALER, DISTRIBUTOR,
AGENT OR EMPLOYEE IS AUTHORIZED TO MAKE
ANY MODIFICATION OR ADDITION TO THIS
WARRANTY.

Some jurisdictions do not allow the exclusion or
limitation of incidental or consequential damages,
or allow limitations on how long an implied
warranty lasts, so the above limitations or
exclusions may not apply to you. This limited
warranty gives you specific legal rights, and you
may also have other rights which vary from
jurisdiction to jurisdiction.

For warranty service information, please call the
following telephone number from anywhere in the
continental United States and Canada: 1-800-349­4478 or 858-882-1401; or contact KYOCERA at
the following address: 10300 Campus Point Drive,
San Diego, California, 92121-1582, USA,
Attention: Technical Support.

DO NOT RETURN YOUR PRODUCTS TO THE
ABOVE ADDRESS. Please call or write for the
location of the Kyocera Wireless Corp. authorized
service center nearest you and for procedures for
obtaining warranty service.

Index

Numerics

1-touch dialing, 14, 52

A

accessory, v, vi, 2, 56, 65
activation of phone, 3
add address, 23
add voice dial, 53
air bag, iii
aircraft, iv
alarm clock, 60
alert

message settings
minute alert, 49
missed calls, 41
privacy, 56

voicemail, 15
answering calls, 12
auto text, 28
auto-answer, 54, 56
auto-erase, 29
auto-hyphen, 51

B

back cover, 7

lock, 1, 2, 7
backlight, 50

duration, 50

power, 56

power save mode, 51
banner

greeting
battery, vi

caring, 1

charging, 1

, 28

, 49

installing, 1
recharging, 1

Bluetooth, 46

connecting to other devices,

47

pairing, 46
settings, 47

turning on, 46
brightness, 44, 51
build information, 57

C

calculator, 61
call history. See call log
call history. See recent calls
call list. See recent calls
call log

call log. See recent calls
call options
call timers, 42
calls

camera, 43

, 42

erasing

missed calls, 41

, 53

, 12

answering

emergency, 15

ending, 13

color tone, 44

flash, 7, 43

LED, 44

lens, 7

multiple pictures, 44

options, 43

resolution, 43, 54

self timer, 43

sending picture, 24
settings, 54
shutter sound, 44
taking a picture, 43

white balance, 44
capitalization, 17, 20
charger, vi
color tone, 44
contacts, 30

accessing, 30

adding, 30

adding extension, 31

changing number type, 31

editing, 31

group, 32

groups, 34

notes, 33

number type, 34

picture, 31, 34

primary number, 32

ringtone, 31, 33, 34

saving, 31

searching, 35

secret address, 32, 33

secret note, 33

secret numbers, 32

speed dial, 32

speed dial list, 35

street address, 33

voice dial, 32

voice dial list, 35

Web address, 32, 33
convention

using this guide

, 11

68

custom menu, 13
customer support, 65

D

default

display settings, 49
download, 39

E

earpiece, 13

electronic serial number (ESN).

See MEID (mobile equipment
ID)

email messages
emergency call, 15
emergency number

enhancement. See accessory
ESN (electronic serial number).

See MEID (mobile equipment
ID)

evaluation

event

expert mode, 54
eyelet, 7

F

fast find, 51
flash, 43
flashlight, 62
frame, 44
frequent list, 51

, 29

text entry

volume, 48

security

, 55

, 65

product

, 60

changing
creating, 58
viewing, 59

, 26

G

game

downloading

greeting banner, 49
groups, 34

assigning message alert, 35
assigning picture, 35
assigning ringer, 35
creating, 34
editing, 35
erasing, 35
sending multimedia messag­es

, 35

sending text messages, 35
using, 35

H

hard pause, 31
headset ringing, 56
headset sound. See headset

ringing

hearing aid
hearing-impaired usage, iv, v
hold call, 14, 52

I

icons, 9
IM, 26
IM address

contacts

Inbox, 23, 25
instant messages, 26

K

key

frequently used
navigation, 11
volume, 48

key length

, 39

, iv, v, 57

, 32

, 8

, 49

sounds
keyguard, 48

settings, 48
keypad

L

LED, 44
left option button, 11
location, 56
lock

lock code

lock msg, 23

M

main menu, 10
making calls, 12
medical device, iv
MEID (mobile equipment ID), 65
menu, 10

message

, 4

number

QWERTY, 6

back cover

keyguard, 48

phone, 55

changing

custom, 13

settings, 45

style, 50

completing

erasing, 26

failed or pending, 28

forwarding, 23

forwarding picture, 25

indicators, 28

notification, 23

options, 23

reading, 23

, 1, 2, 7

, 55

, 27

User Guide 69

receiving multimedia, 25
replying multimedia, 25
replying text, 23
retrieving text, 23
sending and receiving, 27
sending text, 22
usage tips, 27
viewing multimedia, 25

message settings, 28

alert, 28
messaging settings, 54
minute alert, 49
missed call, 41

alert, 41
mobile equipment ID (MEID), 65
mode

multimedia message

multiple, 44
multishot, 44
My Account, 37
my graphics, 40
my pictures, 44
my ringtones, 39
my sounds, 40

N

navigation key, 11

70

, 20

changing

entering text, 17

expert, 54

Numbers only, 19

rapid, 19

text entry, 16

, 25

forwarding

options, 25

receiving, 25

replying, 25

viewing, 25

normal alpha mode, 16
notes

contacts

number

number keypad, 4

number type

numbers only mode, 19

O

Outbox, 27

P

pacemaker, iv
pairing, 46
phone

picture

picture message

picture mode

, 33

, 16, 19

entering

entering text, 19

, 34

contacts

accessories
activating, 3
build information, 57
icons, 57
keypads, 4
lock, 55
making calls, 12
number extension, 31
overview, 2
programming, 3
resetting, v
safety, iii
turning on and off, 12

contacts
multiple, 44

options
receiving, 25
viewing, 25

, 2, 65

, 34

, 25

indicators and icons
options, 43

picture. See camera
playback

, 58

power backlighting, 56
power save mode, 51
prepend, 32
primary number

contacts

privacy alert, 56

Q

qualified service, 65
QWERTY keypad, 4, 6

R

rapid mode, 19
recent calls, 41
redialing, 12
resetting phone, v
resolution, 43, 54
right option button, 11
ringtone

S

safety, iii
save as auto text, 23, 24, 26
save message, 23, 26
save to Outbox, 29
scheduler, 58

screen saver, 50

, 32

entering text, 16

, 48

business
contacts, 33, 34
downloading, 39
personal, 48
type, 48
volume, 48

settings, 60

, 44

security

emergency numbers

settings, 55
send IM, 26
Sender, 24
settings

Bluetooth

camera, 54

display, 49

messages, 28

messaging, 54

scheduler, 60
settings menu, 45
shutter sound, 44, 54
signature, 29
smart sound. See smart volume
smart volume
smiley

sound

sounds

speakerphone, 13

speed dial, 14

stopwatch, 62
street address

style

symbol

, 48

entering

, 17, 20

controlling

flip closed, 49

flip open, 49

turning on or off, 49

keypad length

volume, 48

contacts, 32

contacts

, 33

, 50

menu

entering

, 16, 17, 20

, 55

, 47

, 48

, 49

T

T-coil hearing aid, 57
text

changing case
changing mode, 17, 20
entering, 18
normal alpha mode, 16
number keypad, 19
QWERTY keypad, 16
rapid mode, 19

text message

forwarding
replying, 23
retrieving, 23
sender, 24
sending, 22

viewing, 23
time pause, 31
time/date formats, 51
timer, 62
tip calculator, 61
Top-Up, 38
TTY, 57
turning on and off, 12

V

vehicle, iv
viewfinder display, 54
VirginXL, 36
voice answer, 54
voice commands, 63, 64
voice dial

adding

changing, 63

erasing, 53
voice dial list, 63
voice memo, 58

playing, 58

, 17

, 23

, 53, 63

recording, 58
voice recognition, 63
voice training, 53
voice wake-up, 53
voicemail, 14

alert, 15
volume

adjusting

, 14

auto adjust, 48

earpiece, 48

key, 48

ringtone, 48

speakerphone, 48

W

wallpaper, 50
Web address

white balance, 44
word

contacts

entering

, 33

, 16, 19

User Guide 71

Kyocera Wireless Corp.
10300 Campus Point Drive
San Diego, CA 92121 USA
www.kyocera-wireless.com
82-G1950-2EN, Rev. 001