Kyocera Scanner/Plotter System (E), KM-P4845w, KM-P4850w Operation Manual

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Page 1

Scanner/Plotter System(E)

ALWAYS read this Operation Guide thoroughly before use. After reading, maintain

it in good condition and keep it together with the Operation Guide for your copier.

Operation Guide

<Set-up Edition>

Page 2

Foreword

Thank you for purchasing the Scanner/Plotter System(E).

This Operation Guide contains information and explanations on correct operational and basic troubleshooting procedures in order for you to make optimal use of your Scanner/Plotter System(E). ALWAYS read this Operation Guide thoroughly before use. After reading, maintain it in good condition and keep it together with the Operation Guide for your copier.

In addition, be sure to read the section of Operation Guide for your copier that is titled “Caution Labels, Installation Precautions and Precautions for use” so that you will know how to use the Scanner/Plotter System(E) functions safely in the copier.

Trademark Information

• Microsoft, Windows, Windows NT and Internet Explorer are registered trademarks of Microsoft Corporation of America and other countries.

• WINDOWS ME is a trademark of Microsoft Corporation of America.

• Adobe, Adobe PhotoShop, Acrobat and PostScript are registered trademarks of Adobe Systems Incorporated.

• Ethernet is a registered trademark of Xerox Corporation.

• Centronics is a trademark of Centronics Data Computer Corporation.

• IBM and IBM PC-AT are trademarks of International Business Machines Corporation of America.

All other company and product names contained in this Operation Guide are trademarks or registered trademarks of their respective companies. The designations ™ and ® will not be used in this guide.

All rights reserved. No part of this material may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording or by any information storage and retrieval system, without permission in writing from the Publisher.

Legal Restriction On Copying

• It may be prohibited to copy copyrighted material without permission of the copyright owner.

• It is prohibited under any circumstances to copy domestic or foreign currencies.

• Copying other items may be prohibited.

Page 3

Reading the On-Line Manual for this machine

Insert the CD-ROM that is Included with the printer into the CD-ROM drive of your computer, and then operate in accordance with the message on the screen.

About This Operation Guide

There are two parts to this guide:

• Set-up Edition (This booklet) Contains explanations on set-up and basic troubleshooting procedures for a copier with the Scanner/Plotter System(E) installed.

• On-Line Manual Contains explanations on operation from your computer such as how to use related software applications.

Contents of this Operation Guide <Set-up Edition>

Setting Up a Copier with the Scanner/Plotter System(E) Installed

Contains a simple flow chart of the procedures required for the correct set-up of a copier with the Scanner/Plotter System(E) installed.

Chapter 1 Prior to Set-Up

Contains explanations on accessories included with the Scanner/Plotter System(E) and the names of parts on the copier.

Chapter 2 Set-Up (Copier)

Contains explanations on the settings that must be made in the copier in order for you to use it as a printer and/or scanner as well as the procedures required to make those setting.

Chapter 3 Operating a Copier with the Scanner/Plotter System(E) Installed

Contains explanations on how to operate your copier for printing and scanning purposes.

Chapter 4 Troubleshooting

Contains explanations on the procedures to stop printing and scanning as well for handling trouble if problems do occur.

Chapter 5 Specifications

Contains explanations on the specifications of the Scanner/Plotter System(E) hardware and software.

Page 4

iii

Setting Up a Copier with the Scanner/Plotter System(E) Installed

Procedures at the Copier

1 Network Settings

[Configuring the IP Address, etc.] ........................ Page 2-2

2 Auto Shut-Off Settings

[Changing the Auto Shut-Off Settings] ................. Page 2-4

Procedures at Your Computer

Computer

(for printing)

3 Name Settings

[Changing the Work Group

and Host Names] .................................................Page 2-4

4 Installing the Printer

Driver

(Refer to

the On-Line Manual.)

Computer

(for scanning)

4 Installing the SCANTOOL

(Refer to

the On-Line Manual.)

Printing Set-Up is Complete! Scanning Set-Up is Complete!

Page 5

Table of Contents

Foreword ........................................................................................................ i

Trademark Information ................................................................................................. i

About This Operation Guide........................................................................................ ii

Contents of this Operation Guide <Set-up Edition> .................................................... ii

Reading the On-Line Manual for this machine ............................................................ ii

Chapter 1 Prior to Set-Up..........................................................................1-1

Names of Parts ........................................................................................................ 1-1

Copier/Scanner/Plotter System(E) .............................................................................. 1-1

Operation panel .......................................................................................................... 1-2

Accessories .............................................................................................................. 1-3

Required Items ......................................................................................................... 1-4

Chapter 2 Set-Up (Copier) ........................................................................2-1

System Configuration ............................................................................................... 2-1

Printing from a Windows Environment ........................................................................ 2-1

Scanning from a Windows Environment (using SCANTOOL) ..................................... 2-1

Procedures ............................................................................................................... 2-2

Connecting the Copier to Your Network ...................................................................... 2-2

Network Settings [Configuring the IP Address, etc.] ................................................... 2-2

Name Settings [Changing the Work Group and Host Names] .................................... 2-4

Auto Shut-Off Settings [Changing the Auto Shut-Off Settings] ................................... 2-4

Chapter 3 Operating a Copier with

the Scanner/Plotter System(E) Installed ...................................3-1

Sending Print Commands ........................................................................................3-1

Procedure ................................................................................................................... 3-1

Acceptable/Unacceptable Paper ................................................................................. 3-2

Sending Scan Commands ....................................................................................... 3-3

Acceptable/Unacceptable Documents ........................................................................ 3-3

Procedure ................................................................................................................... 3-3

Making a Test Print...................................................................................................3-5

Making a test print from the copier’s operation panel ................................................ 3-5

Chapter 4 Troubleshooting ........................................................................4-1

Canceling Printing ....................................................................................................4-1

Canceling a Print Job During Printout ......................................................................... 4-1

Reset the printer and reboot the internal server computer ......................................... 4-1

Canceling Scanning .................................................................................................4-2

Canceling a Scan Job Before Setting the Document .................................................. 4-2

Canceling a Scan Job During Scanning ..................................................................... 4-2

If One of These Messages is Displayed… ...............................................................4-3

Basic Troubleshooting Table .................................................................................... 4-4

Chapter 5 Specifications ...........................................................................5-1

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1-1

Prior to Set-Up

Set-Up (Copier)

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Chapter 1 Prior to Set-Up

Names of Parts

Copier / Scanner/Plotter System(E)

1 Network interface connector

Use to connect the copier to the LAN (Local Area Network) with a 10BASE-T or 100BASE-TX cable.

2 Main switch

Turn this switch ON ( | ) in order to use the copier. Conversely, make sure this switch is OFF ( ) before connecting the network cables.

IMPORTANT

Once you turn the main switch ON ( | ) wait for at least 20 seconds or so before attempting to turn it OFF ( ) again as there is a danger of damaging the Network Card.

3 Operation panel

Use to make settings in the copier.

4 Document table

Set any documents that you want to scan here.

5 Manual feed table

When printing documents and using the manual paper feed setting, set the paper to be printed onto on this table.

Page 7

Chapter 1 Prior to Set-Up

1-2

Operation panel

1 2 3

4 5 6

7 8 9

Media

Paper

Source

Cut Size

Preset R/EAPS/AMS

Editing

Output

Adj.

Lighter Darker

Auto Exp.

Language

Program

Recall

100%

Original

Image Type

Light Dark

Roll Cut

Stop/ Clear

Add Job

Interrupt

Energy

Saver

Copier/ Printer/

Scanner

Repeat

Copy

Sort/

Group

Preview

Copy

Reset

Start

Scan Stop

Printer

Data/On-line

(Width) (Length)

1 Message Display

Machine status and errors are indicated on the message display.

2 Copier/Printer/Scanner key

Press this key when you want to switch between the Copier mode, the Printer mode and the Scanner mode, and when you want to switch the copier on- and off-line. Once “On line ... Key” or “Off line ... Key”, as appropriate, is displayed, press the Enter key in order to complete the procedure.

3 Printer Data / On-line indicator

This indicator is lit to indicate when the copier is on-line and goes out when it is off-line.

4 Numeric keys

Use the numeric keys when you want to enter a desired value for one of the various settings.

5 * / Language key

Press this key during setting of the copier’s IP address as well as when you want to make a test print.

6 NMO P cursor keys

Use these cursor keys in order to select the various setting modes.

7 Enter key

Press this key when you want to register a setting.

8 Start key

When the default setting for the “Method of copy start” in the copier is set to “Start key”, press this key when you want to initiate scanning.

9 Reset key

Press this key when you want to cancel settings and return to the initial mode.

0 Stop/Clear key

Press this key when you want to stop printing or clear entered values when performing various settings.

! Roll Cut key

Press this key when a new paper roll is set. Also press to cut paper roll by force during output and to cancel printing.

@ Scan stop key

Press this key to stop immediately transfer of originals.

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Chapter 1 Prior to Set-Up

1-3

Prior to Set-Up

Set-Up (Copier)

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Accessories

Verify that the following accessories are included with the Scanner/ Plotter System(E).

• 1 CD-ROM

• 1 Operation Guide <Set-up Edition>

Page 9

Chapter 1 Prior to Set-Up

1-4

Required Items

The following items are not included with the Scanner/Plotter System(E) and must be purchased separately.

• Network cable

(twisted-pair 10BASE-T or 100BASE-TX [category 5])

NOTE

Be sure to use a “shielded type” network cable.

• Network hub

Page 10

2-1

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Chapter 2 Set-Up (Copier)

Printing from a Windows Environment

System Configuration

Scanning from a Windows Environment (using SCANTOOL)

Printer driver

Network hub

Computer

Print command

100BASE-TX (or 10BASE-T) cable

Printout

Copier-Printer

Scanned data

SCANTOOL

Network hub

Computer

Scan command

100BASE-TX (or 10BASE-T) cable

Scanning

Copier-Scanner

Page 11

Chapter 2 Set-Up (Copier)

2-2

Procedures

Connecting the Copier to Your Network

Perform this procedure in order to connect a copier with the Scanner/ Plotter System(E) installed to a network hub.

Turn the main switch to the copier OFF ( ).

CAUTION

Make sure the main switch is OFF ( ) before connecting the network cable.

Plug the network cable into the Network Interface Connector which is located on the left of the copier.

Plug the other end of the network cable into the network hub.

Turn the main switch to the copier back ON ( | ).

Network Settings [Configuring the IP Address, etc.]

Perform this procedure in order to register the required network settings in the copier that has the Scanner/Plotter System(E) installed.

NOTES

• The IP address to be used for the copier will differ depending upon your network. Confirm the address that you need to use in advance with your network manager.

• Always check that DHCP server setting is “OFF” when you attempt to input the network address.

Press the * / Language key.

Use the N and M cursor keys to move the arrow (e) to

“Default set/admin.”.

Press the Enter key.

Use the numeric keys to enter your PIN code. (The factory default code is “4850”.)

Use the N and M cursor keys to move the arrow (e) to

“Printer setting”.

Press the Enter key.

Use the N and M cursor keys to move the arrow (e) to

“DHCP server”.

Press the Enter key.

If the DHCP server setting is not “OFF”, use the N and M cursor keys to move the arrow (e) to “OFF”. *The present setting is indicated by a “>” mark. *The DHCP server default setting is “OFF” .

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Chapter 2 Set-Up (Copier)

2-3

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Press the Enter key.

Use the N and M cursor keys to move the arrow (e) to

“IP address”.

Press the Enter key.

Use the numeric keys to enter the IP address for the copier that has the Scanner/Plotter System(E) installed.

EXAMPLE

In order to set the IP address to “192.168.0.1”, perform the following procedure.

Use the numeric keys to enter “192”.

Press the P cursor key or the “.” numeric key.

Use the numeric keys to enter “168”, and then press the P cursor key or the “.” numeric key.

Press the P cursor key or the “.” numeric key.

Press numeric key “1”.

• Press the Stop/Clear key if you want to enter the address once

again from the beginning. The displayed IP address will return to its previous setting.

Press the Enter key.

The entered IP address will be displayed to the right of the “IP address” listing. If you do not need to make any revisions to the IP address, use the same procedure in order to set the Subnet mask, Gateway and DNS (Domain Name System) server.

Once you have completed all of the required settings, use the N and M cursor keys to move the arrow (e) to “Default/back manager” and then press the Enter key. Then use the N and M cursor keys to move the arrow (e) to “End” and press the Enter key once again.

● DHCP sever setting

If you use a DHCP server to assign the IP address of this machine, perform this procedure in order to enable the DHCP server.

Press the * / Language key.

Use the N and M cursor keys to move the arrow (e) to

“Default set/admin.”.

Press the Enter key.

Use the numeric keys to enter your PIN code. (The factory default code is “4850”.)

Use the N and M cursor keys to move the arrow (e) to

“Printer setting”.

Press the Enter key.

Use the N and M cursor keys to move the arrow (e) to

“DHCP server”.

Press the Enter key.

If DHCP server setting is “OFF”, use the N and M cursor keys to move the arrow (e) to “ON”.

*The present setting is indicated by a “>” mark. *The DHCP server default setting is “OFF” .

Press the Enter key.

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Chapter 2 Set-Up (Copier)

2-4

Name Settings

[Changing the Work Group and Host Names]

Perform this procedure in order to register the required name settings [the Work Group name and host name] for copier with the Scanner/Plotter System(E) installed. The WEBINTERFACE is utilized to make these settings.

NOTES

• Since there is a danger of communications trouble occurring if another computer on your network is using the same computer name, be sure to consult with your network manager in advance when selecting the name that you want to use for the copier.

• Be sure to use the same name for both the copier's Work Group name and host name.

• Use the Internet Explorer browser application on another client computer in order to access the WEBINTERFACE.

• In order to use the WEBINTERFACE it is necessary to register the correct IP address in the copier in advance. Refer to “Network Settings [Configuring the IP Address, etc.]” on page 2-2.

• While this section only explains how to set the Work Group name and host name using the WEBINTERFACE, Web manager is convenient for a number of uses. Refer to the On-Line Manual for more detailed information.

Start up a client computer that can access the copier (Scanner/Plotter System(E)) over the network.

Run Internet Explorer in that computer.

Enter the following URL: http://

<IP address of the copier that has the Scanner/Plotter

System(E) installed>

NOTE

The current IP address can be verified in the “Network Settings [Configuring the IP Address, etc.]” procedure on page 2-2.

Auto Shut-Off Settings

[Changing the Auto Shut-Off Settings]

Your copier has an Auto Shut-Off function that engages to automatically turn the main switch OFF ( ) if the copier is not used for a designated period of time. If the default mode for the Auto Shut-Off function is set to [Shut off mode], be sure to change it to [Sleep mode]. Doing this will allow the copier to enter an energy-saving state whenever the copier is not used for that designated period of time, but it will be able to recover from this state quickly when print and scan commands are received from the computer. Refer to the Operation Guide for your copier for the procedure to change the setting for the Auto Shut-Off function.

Page 14

Chapter 3 Operating a Copier with the Scanner/Plotter System(E) Installed

3-1

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Chapter 3 Operating a Copier with the Scanner/

Plotter System(E) Installed

Sending Print Commands

Procedure

Perform this procedure in order to send print commands from your computer and print using a copier with the Scanner/Plotter System(E) installed.

Turn the main switch to the copier ON ( | ). Warm-up will begin and “Ready to copy.” will be displayed once warm-up is complete.

Make sure that the Printer Data / On-line indicator is lit.

1 2 3

4 5 6

7 8 9

Copier/ Printer/

Scanner

Printer

Data/On-line

Perform the appropriate printing procedure in your computer.

NOTES

• Refer to the On-Line Manual for more detailed information on printing from your computer.

• Even if you perform the appropriate printing procedure in your computer, there are cases when printing will not be accomplished immediately, such as if a copying operation has just been completed at the copier or during Interrupt copying.

If you want to feed paper manually, set the paper to be printed onto on the manual feed table.

Page 15

Chapter 3 Operating a Copier with the Scanner/Plotter System(E) Installed

3-2

Acceptable/Unacceptable Paper

The following information pertains to what type of paper can and can not be printed onto with the copier-printer.

● Acceptable paper

In Drawer 1 (optional), Drawer 2 and Drawer 3…

• Paper roll width: 8 1/2" to 36" [210 to 920 mm]

• Paper roll diameter: less than 6 3/4" [180 mm] or less

• Paper roll tube diameter: 3" [76 mm (75.2 to 77.2 mm)]

• Paper roll types:

Standard paper (64 g/m2 to 80 g/m2 ) Vellum Film

In the manual feed table (Bypass) …

• Paper sizes: 8 1/2" x 11" to 36" x 48" [A4 portrait to A0]

• Paper width: 8 1/2" to 36" [210 to 920 mm]

• Paper length: 11" to 48" [297 to 1,189 mm]

• Paper types:

Plain paper (64 g/m2 to 80 g/m2) Vellum Film

In case of Memory …

Paper length differs depending on the memory used for this plotter.

In case of Memory: 256MB (standard for this plotter)

•Paper length: 11" to 118" [297 to 3,000 mm]

In case of Memory: 512MB

•Paper length: 11" to 236" [297 to 6,000 mm]

8 1/2" - 36" 210 - 920 mm

64 g/m2 - 80 g/m

76 mm

less than 6 3/4"

Less than 180 mm

● Unacceptable paper

• Any paper other than that indicated under “● Acceptable paper” at left.

• Paper that is stapled, etc.

• When using paper rolls that are wrinkled, folded or torn, unroll the

paper until there are no more such defects and cut off the portion with the wrinkles, folds and/or tears before use.

NOTE

Refer to the Operation Guide for your copier for information on replenishing paper.

64 g/m2 - 80 g/m

8 1/2" - 36" 210 - 920 mm

11" -48"

297 - 1,189 mm

Page 16

Chapter 3 Operating a Copier with the Scanner/Plotter System(E) Installed

3-3

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Sending Scan Commands

Acceptable/Unacceptable Documents

The following information pertains to what type of documents can and can not be scanned with the copier.

● Acceptable documents

• Use only standard sheet documents.

• Use only standard size document: 8 1/2" x 11" to 36" x 48"

[A4 portrait to A0]

• Use only documents of a paper weight: 64 g/m2 to 80 g/m2.

• Use only documents of a length: 8 1/2" to 237" [210 to 6,000 mm].

• Use only documents of a width: 8 1/2" to 36" [210 to 920 mm].

● Unacceptable documents

• Any documents other than those indicated under “● Acceptable documents” above.

• Documents that are stapled or clipped together.

• Documents that are wet or have tape or glue on them.

• Documents that have an uneven thickness.

• Documents on which ink or correction fluid is not yet dry.

NOTE

Refer to the Operation Guide for your copier for information on setting documents.

64 g/m2 - 80 g/m

8 1/2" - 36" 210 - 920 mm

8 1/2" - 237"

210 - 6,000 mm

Procedure

Perform this procedure in order to send scan commands from your computer and scan documents using a copier with the Scanner/ Plotter System(E) installed.

Turn the main switch to the copier ON ( | ). Warm-up will begin and “Ready to copy.” will be displayed once warm-up is complete.

Make sure that the Printer Data / On-line indicator is lit.

1 2 3

4 5 6

7 8 9

Copier/ Printer/ Scanner

Printer

Data/On-line

Send the appropriate scan command from your computer.

Make sure that “Ready to scan.” is displayed on the copier’s message display.

Page 17

Chapter 3 Operating a Copier with the Scanner/Plotter System(E) Installed

3-4

Set the document that you want to scan. Scanning will begin automatically when the document is inserted. If, for any reason, it does not start automatically, press the Start key.

NOTES

• Refer to the On-Line Manual for more detailed information on scanning from your computer.

• Refer to the Operation Guide for your copier for more detailed information on setting documents.

• Even if you perform the appropriate scanning procedure in your computer, there are cases when “Ready to scan.” will not be displayed, such as if a copying operation has just been completed at the copier or during Interrupt copying. This is because the settings entered into the copier have yet to be cleared. In this case, “Ready to scan.” will be displayed once the Auto Clear function engages in the copier.

• If you want the ability to start scanning right away in such cases, turn the Scan mode ON. Refer to “● In order to give priority in the copier to scanning documents” at right.

In the scan settings made in your computer, “Ready to Scan” will be displayed again. In this case, set the next document that you want to scan.

NOTES

•“Ready to Copy” will be displayed during Data processing. “Ready to Scan” will be displayed after completion of Data

processing.

Press the Enter key to end the scanning procedure.

● In order to give priority in the copier to scanning documents

In order to give priority in the copier to scanning documents, use the copier's operation panel and turn the Scan mode ON.

Press the Copier/Printer/Scanner key until the Scanner Mode Select menu appears. The Scan mode will be turned ON and the copier will enter the “waiting to scan” state.

Page 18

Chapter 3 Operating a Copier with the Scanner/Plotter System(E) Installed

3-5

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Making a Test Print

Making a test print from the copier’s operation panel

Perform this procedure in order to send a test print command from the copier’s operation panel.

Press the * / Language key.

Use the N and M cursor keys to move the arrow (e) to

“Default set/admin”.

Press the Enter key.

Use the numeric keys to enter your PIN code. (The factory default code is “4850”.)

Use the N and M cursor keys to move the arrow (e) to

“Printer setting”.

Press the Enter key.

Use the N and M cursor keys to move the arrow (e) to

“Test print”.

A test print will be made automatically.

Page 19

Chapter 3 Operating a Copier with the Scanner/Plotter System(E) Installed

3-6

Page 20

4-1

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Chapter 4 Troubleshooting

Canceling Printing and Reset

Canceling a Print Job During Printout

If “Processing data.” or “Now printing.” are shown in the message display, press the Stop/Clear key. The print job currently being printed will be cancelled.

Reset the printer and reboot the internal server

computer.

If the printer operation stops or becomes unstable, reset the printer and reboot the internal sever computer.

Press the Copier/Printer/Scanner key to switch to the Printer mode. Then press the Enter key to make the Printer Data/On-line indicator go out and put the copier off-line.

1 2 3

4 5 6

7 8 9

Copier/ Printer/ Scanner

Printer

Data/On-line

Press the Reset key.

“Printer reset” will appear in the message display.

Use the N and M cursor keys to move the arrow (e) to

“Ye s ”.

Press the Enter key. The printer will be reseted.

Page 21

Chapter 4 Troubleshooting

4-2

Canceling Scanning

Canceling a Scan Job Before Setting the Document

If “Ready to scan.” is shown in the message display, press the Enter key to end the scanning procedure. The message display will return

to the initial mode.

Canceling a Scan Job During Scanning

If “Scanning” is shown in the message display, press the Stop/Clear key. The image data for the document currently being scanned will

be deleted and “Ready to scan.” will appear in the message display. Scanning will begin again once a document is set.

If “Ready to scan.” is shown in the message display, press the Enter key to end the scanning procedure. The message display will return to the initial mode.

Page 22

Chapter 4 Troubleshooting

4-3

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

If One of These Messages is Displayed…

There are cases when one of the following messages may appear in the message display. After verifying the message, perform the appropriate procedure as indicated below. Refer as well to the Operation Guide for your copier for more information on the proper procedure to follow.

Message

Place paper in drawer.

Memory full

Add toner.

Check waste toner tank.

Paper misfeed.

Set original again

Remove original.

Time for Maintenance

Call service.

Procedure

The drawer has run out of paper. Set a new paper roll.

The memory in the copier has reached its capacity during scanning and no more documents can be scanned. Select either “Discharge to front” or “Discharge to back” as the document eject method and then press the Enter key. The image data for the document currently being scanned will be deleted. If this message appears often, increase the memory in the copier.

Toner has run low. Refer to the Operation Guide for your copier and replenish the toner.

The waste toner tank is full. Refer to the Operation Guide for your copier and replace the waste toner tank with a new one.

Paper has jammed. Refer to the Operation Guide for your copier and perform the procedure as indicated in the message display.

The document has jammed. Remove the jammed document and insert it once again into the document table.

The document has jammed after scanning was completed. Remove the jammed document.

The time for periodic maintenance has arrived. Contact your service representative, an authorized service center or the place of purchase.

Trouble has occurred within the copier/Scanner/Plotter System(E). Refer to the “If a Service Call Message Appears” section of the Operation Guide for your copier.

Page 23

Chapter 4 Troubleshooting

4-4

Basic Troubleshooting Table

If you experience trouble while you are using your copier as a printer or scanner, refer to the table below to carry out the appropriate corrective procedures. If trouble persists, contact your service representative or an authorized service center.

Problem

Nothing is printed out

Check Point

Is the power cord connected properly?

Is the main switch to the copier turned ON?

Is the network cable appropriate and is it connected properly?

Was the network cable connected AFTER the power to the copier was turned ON?

Is the copier off-line? (Is “Off line.” displayed?)

Was printing initiated immediately after the main switch was turned ON ( | ) to the copier? (Is the Printer Data / On-line indicator flashing?)

Are the IP address for the copier and/or the corresponding Work Group name and host name correctly registered in your computer?

Procedure

Make sure that the power cord is securely connected into an outlet.

Make sure that the main switch is turned ON ( | ).

Make sure that an appropriate network cable is being used and make sure that it is connected properly.

Always connect the printer cable BEFORE turning the power to the copier ON.

Press the Copier/Printer/Scanner key to switch to the Printer mode. Then press the Enter key in order to put the copier back on-line. Once it is back online, the Printer Data / On-line indicator will light.

Even though warm-up may have been completed in the copier, the internal server computer that manages printing and scanning may still be starting up. Wait approximately 2 minutes or so and try again.

Make sure that the settings in the printer driver and/or the software application being used are correct.

Reference page

—

2-2

—

1-2

—

Attention

There are cases when error report is printed out. Refer to the On-Line Manual for details.

Page 24

Chapter 4 Troubleshooting

4-5

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Problem

Cannot connect to the copier for scanning

Text is not printed correctly

Print out is not correct

Scanning is not correct

Check Point

Is the power cord connected properly?

Is the main switch to the copier turned ON?

Is the network cable appropriate and is it connected properly?

Was the network cable connected AFTER the power to the copier was turned ON?

Is the copier off-line? (Is “Off line.” displayed?)

Was scanning initiated immediately after the main switch was turned ON ( | ) to the copier? (Is the Printer Data / On-line indicator flashing?)

Are the IP address for the copier and/or the corresponding Work Group name and host name correctly registered in your computer?

Is someone else currently accessing the copier? (Is someone else presently copying, printing or scanning?)

Is the network cable appropriate and is it connected properly?

Is the setting configuration in your computer correct?

Procedure

Make sure that the power cord is securely connected into an outlet.

Make sure that the main switch is turned ON ( | ).

Make sure that an appropriate network cable is being used and make sure that it is connected properly.

Always connect the printer cable BEFORE turning the power to the copier ON.

Even though warm-up may have been completed in the copier, the internal server computer that manages printing and scanning may still be starting up. Wait approximately 2 minutes or so and try again.

Make sure that the settings in the software application being used are correct.

Wait until that operation is completed and try again. If that operation is a copy operation, scanning will be possible once the Auto Clear function engages in the copier.

Make sure that an appropriate network cable is being used and make sure that it is connected properly.

Make sure that the settings in the printer driver and/or the software application being used are correct.

Make sure that the settings in the software application being used are correct.

Reference page

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1-2

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Chapter 4 Troubleshooting

4-6

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5-1

Set-Up (Copier)

Prior to Set-Up

Operating a Copier with the

Scanner/Plotter System(E)

Troubleshooting

Specifications

Chapter 5 Specifications

Resolution ...................................................................... 600 dpi x 600 dpi

Maximum Print Size ....................................................... 36" x 48" [A0]

Interface ......................................................................... One 100BASE-TX (or 10BASE-T) port

Memory .......................................................................... 256 MB as Standard

(Specifications are subject to change without notice.)

● Printer drivers

Operation System ...................................................... Windos95/98/Me, WindowsNT( with Service Pack 5 or later installed),

Windows 2000 (Service Pack1 or later installed)

● SCANTOOL

Operation System ...................................................... WindowsNT (with Service Pack 6a), Windows 2000 (Service Pack1 or later installed)

Refer to the On-Line Manual for more detailed information on Soft ware Operating Environment.

Due to operating system restrictions when printing out using a Windows 95/98/Me printer driver, the maximum length that the printout can be is

51 3/16" [1,300 mm] regardless of whether or not you have increased the copier's memory capacity.

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