Kyocera Loft S2300 User Manual
User Guide 1
user guide
Loft
2
Loft User Guide
This manual is based on the production version of the Kyocera
S2300 phone. Software changes may have occurred after this
printing. Kyocera reserves the right to make changes in
technical and product specifications without prior notice. The
products and equipment described in this documentation are
manufactured under license from QUALCOM M Incorpo rated
under one or more of the following U.S. patents:
4,901,307 5,109,390 5,267,262 5,416,797 5,506,865
5,544,196 5,657,420 5,101,501 5,267,261 5,414,796
5,504,773 5,535,239 5,600,754 5,778,338 5,228,054
5,337,338 5,710,784 5,056,109 5,568,483 5,659,569
5,490,165 5,51 1 ,073
The Kyocera Commun ications Inc. (“KCI”) products described in
this manual may include copyrighted KCI and third party
software stored in semiconductor memories or other media.
Laws in the United States and other countries preserve for KCI
and third party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any
copyrighted software contained in the KCI products may not be
modified, reverse engineered, distributed or reproduced in any
manner not permitted by law .
Furthermore, the purchase of the KCI products shall not be
deemed to grant—either directly or by implication, estoppel, or
otherwise—any license under the copyrights, patents, or patent
applications of KCI or any third party software provider, except
for the normal, non-exclusive royalty-free license to use that
arises by operation of law in the sale of a product.
Kyocera is a registered trademark of Kyocera Corporation.
QUALCOMM is a registered trademark of QU AL CO M M
Incorporated.
Openwave is a trademark of Openwave Systems Incorporated.
eZiText is a registered trademark of Zi Corporation. Tran sFlash
is a trademark of SanDisk Corporation. Bluetooth trademarks
are owned by Bluetooth SIG, Inc. and used by Kyocera
Communications Inc. under license.
The “Virgin” name and the Virgin signature logo are reg istered
trademarks of Virgin Enterprises Limited and are used under
license. All other trademarks are the property of their respective
owners.
Copyright © 2010 Kyocera Wireless Corp. All rights reserved.
Ringer Tones Copyright © 2000-2010 K yoce ra Wireless Corp.
82-A6008-1EN, Rev. 003
FCC Notice
This device complies with part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) This device must accept any
interference received, including interference that may cause
undesired operation. To maintain compliance with FCC RF
exposure guidelines, if you wear a phone on your body, use the
Kyocera Communications Inc. (KCI) supplied and approved
accessory designed for this product. Using accessories that are
not supplied or approved by KCI may violate FCC RF exposure
guidelines.
Other accessories used with this device for body-worn
operations must not contain any metallic components and must
provide at least 15 mm separation distance including the
antenna and the user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver . It is
designed and manufactured to not exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government. These
limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by
independent scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include
a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
User Guide 3
The exposure standard for wireless mobile phones employs a
unit of measurement known as the Specific Absorption Rate, or
SAR. The SAR limit set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard operatin g positions
specified by the FCC with the phone transmitting at its highest
certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power
level, the actual SAR level of the phone while operating can be
well below the maximum value. This is because the phone is
designed to operate at multiple power levels so as to use only
the power required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower the power
output.
Before a phone model is available for sale to the public, it must
be tested and certified by the FCC that it does not exceed the
limit established by the government-adopted requirement for
safe exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as required by
the FCC for each model.
Body-worn measurements dif fer among phone models,
depending upon availability of accessories and FCC
requirements. While there may be differences between the SAR
levels of various phones and at various positions, they all meet
the government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model
phone with all reported SAR levels evaluated as in compliance
with the FCC RF emission guidelines. SAR information on this
model phone is on file with the FCC and can be found under the
Display Grant section
www.fcc.gov/oet/ea
after searching on
the FCC ID: OVF-K5301.
Additional information on SAR can be found on the Cellular
T elecom munications and Internet Association (CTIA) web-site at
www.ctia.org
.
* In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kg (W/kg) averaged over
one gram of tissue. The standard incorporates a substantial
margin of safety to give additional protection for the public and to
account for any variations in measurements.
Bluetooth® Certificatio n
For information about S2300 Bluetooth Certification, visit the
Bluetooth Qualification Program Web site at
www.bluetooth.org/tpg/listings.cfm
.
Caution
The user is cautioned that changes or modifications not
expressly approved by the party responsible for compliance
could void the warranty and user’s authority to operate the
equipment.
Optimize your Phone’s Performance
Use the instructions in this guide to learn how to optimize the
performance and life of your phone and battery.
Air Bags
If you have an air bag, DO NOT place installed or portable
phone equipment or other objects over the air bag or in the air
bag deployment area. If equipment is not properly installed, you
and your passengers risk serious injury.
Medical devices
Pacemakers
—Warning to pacem aker wea rers: Wireless
phones, when in the ‘on’ position, have been shown to interfere
with pacemakers. The phone should be kept at least six (6)
inches away from the pacemaker to reduce risk.
4
The Health Industry Manufacturers Association and the wireless
technology research community recommend that you follow
these guidelines to minimize the potential for interference.
• Always keep the phone at least six inches (15 centimeters)
away from your pacemaker when the phone is turned on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that interference is taking
place, turn off your phone immediately.
Hearing aids
—Some digital wireless phones may interfere with
hearing aids. In the event of such interference, you may want to
call the customer service line to discuss alternatives.
Other medical devi ces
—If you use any other personal medical
device, consult the manufacturer of the device to determine if it
is adequately shielded from external RF energy. Your physician
may be able to help you obtain this information.
In health care facilities
—Turn your phone off in health care
facilities when instructed. Hospitals and health care facilities
may be using equipment that is sensitive to external RF energy.
Potentially unsafe areas
Posted facilities
—Turn your phone off in any facility when
posted notices require you to do so.
Aircraft
—FCC regulations prohibit using your phone on a plane
that is in the air. Turn you r phone off or switch it to Airplane
Mode before boarding aircraft.
Vehicles
—RF signals may affect improperly installed or
inadequately shielded electronic systems in motor vehicles.
Check with the manufacturer of the device to determine if it is
adequately shielded from external RF energy.
Blasting areas
—Turn off your phone where blasting is in
progress. Observe restrictions, and follow any regulations or
rules.
Potentially explos ive atmospheres
—Turn of f your pho ne
when you are in any area with a potentially explosive
atmosphere. Obey all signs and instructions. Sparks in such
areas could cause an explosion or fire, resulting in bodily injury
or death. Areas with a potentially explosive atmosphere are
often, but not always, clearly marked.
They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel or chemicals
• vehicles using liquefied petroleum gas, such as propane or
butane
• areas where the air contains che micals or particles such a s
grain, dust, or metal powders
• any other area where you would norm ally be advised to turn
off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid dropping, hitting,
bending, or sitting on the phone.
Avoid magnetic environments
Keep the phone away from magnets which can cause improper
functioning of the phone.
Keep your phone dry
Keep the phone dry. Damage can result if the phone gets wet.
Water damag e is not covered un der warra nty.
Resetting the phone
If the screen seems frozen and the keypad does not respond to
keypresses, reset the phone by completing the following steps:
1. Remove the battery cover.
2. Remove and replace the battery.
If the problem persists, return the phone to the dealer for
service.
Accessories
Use only Kyocera-approved accessories with Kyocera phones.
Use of any unauthorized accessories m ay be dange rous and will
void the phone warranty if said accessories cause damage or a
defect to the phone.
User Guide 5
Radio Frequency (RF) energy
Your telephone is a radio tran smitter and re ceiver. When it is on,
it receives and sends out RF energy . Your service provider’s
network controls the power of the RF signal. This power level
can range from 0.006 to 0.6 watts.
In August 1996, the U.S. Federal Communications Commission
(FCC) adopted RF exposure guidelines with safety levels for
hand-held wireless phones. These guidelines are consistent with
the safety standards previously set by both U.S. and
international standards bodies in the following reports:
• ANSI C95.1 (American National Standards Institute, 1992)
• NCRP Report 86 (National Council on Radiation Protection
and Measurements, 1986)
• ICNIRP (International Commission on Non-Ionizing
Radiation Protection, 1996)
Your phone complies with the standards set by these reports
and the FCC guidelines.
E911 mandates
Where service is available, this phone complies with the Phase I
and Phase II E911 Mandates issued by the FCC.
Hearing Aid Compatibility (HAC) Features
This Virgin Mobile USA phone ha s received a HAC performa nce
rating (designated by the letter M followed by a number). The
rating for this phone is identified on the outside of this phone’s
original packaging. While there is no guarantee, digital wireless
phones that receive a minimum of an M3 rating should provide
acceptable performance with most hearing aids. Hearing loss
and hearing aids are highly individualized, however, so optimal
performance cannot be guaranteed. Other factors, such as type
of hearing aid device or degree of hearing loss, also can affect a
phone’s performance for a particular user.
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect and convert sound
waves to electrical signals. The hearing aid then amplifies and
converts the electrical signals back to audible sounds for the
hearing aid user to hear. Radio Freq uen cy (RF) em issions
generated by digital wireless phones often interfere with the
operation of a hearing aid’s microphone, distorting the amplified
audible sound. In addition, hearing aid microphones tend to
collect ambient noise and amplify these sounds, interfering with
the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones and hearing
aids, the FCC requires wireless carriers to offer phones that
meet the American National Standards Institute (ANSI) C63.19
standard for reduced RF emissions. Wireless phones that
comply with the FCC’s hearing aidcompatibility (HAC)
regulations must receive a minimum rating of “M3” for RF
emissions under the ANSI C63.19 standard. The “M” rating
refers to the phone’s RF emissions level for use with hearing
aids operating in the microphone setting.
The higher the phone’s “M” rating, the more likely the phone is
compatible with a hearing aid operating in the microphone
setting. Hearing aids also have ratings similar to wireless
phones. Most newer hearing aid models receive at least an M2
rating.
To determine the level of compatibility between your hearing aid
and this Virgin Mobile USA HAC certified p hon e, com bine the M
rating of your hearing aid and the M rating of this phone. For
example, if you pair an M3 hearing aid with an M4 phone, you
will achieve a combined rating of 7.
• Any combined rating equal to or greater than 6 provides
excellent performance.
• Any combined rating equal to 5 offers good performance.
• Any combined rating equal to 4 offers acceptable
performance.
T-R atings—P h ones rated T3 or T 4 m eet F CC requ ireme nts and
are likely to be more usable with a hearing device’s telecoil (“T
Switch” or “Telephone Switch”) than unrated phones. T4 is the
better/higher of the two ratings. (Note that not all hearing
devices have telecoils in them.)
6
Hearing devices may also be measured for immunity to this type
of interference. Your hearing device manufacturer or hearing
health professional may help you choose the proper rating for
your mobile phone. The more immune your hearing aid is, the
less likely you are to experience interference noise from mobile
phones.
Please visit
www.virginmobileusa.com
if you have any
additional questions about hearing aid-compatibility .
Kyocera Com mu n ic a tions Inc.
www.kyocera-wireless.com
To purchase accessories, visit
kyocera.superiorcommunications.com
or
www.virginmobileusa.com
.
User Guide 7
Table of Contents
1 Getting Started. . . . . . . . . . . . . . . . . . . . . 9
Phone Battery . . . . . . . . . . . . . . . . . . . . . . . 9
Phone Accessories . . . . . . . . . . . . . . . . . . 11
Activate your Account . . . . . . . . . . . . . . . 11
Find the Serial Number. . . . . . . . . . . . . . . 11
Program your Phone . . . . . . . . . . . . . . . . . 11
Phone Overview . . . . . . . . . . . . . . . . . . . . 12
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . 15
Guide Conventions. . . . . . . . . . . . . . . . . . 16
2 Call Features . . . . . . . . . . . . . . . . . . . . . 17
Power Phone Up. . . . . . . . . . . . . . . . . . . . 17
Make Phone Calls. . . . . . . . . . . . . . . . . . . 17
Answer Phone Calls . . . . . . . . . . . . . . . . . 17
End Phone Calls . . . . . . . . . . . . . . . . . . . . 17
Activate Voice Dialing. . . . . . . . . . . . . . . 18
Volume Control . . . . . . . . . . . . . . . . . . . . 18
Use Speed Dialing . . . . . . . . . . . . . . . . . . 18
Emergency Services . . . . . . . . . . . . . . . . . 18
3 Text Entry. . . . . . . . . . . . . . . . . . . . . . . . 20
Text Entry Modes. . . . . . . . . . . . . . . . . . . 20
Text Entry Quick Reference. . . . . . . . . . . 22
4 My Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . 23
My Stuff Menu . . . . . . . . . . . . . . . . . . . . . 23
Ringtones . . . . . . . . . . . . . . . . . . . . . . . . . 23
Ringback Tones . . . . . . . . . . . . . . . . . . . . 24
Games. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Themes . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Media File Options. . . . . . . . . . . . . . . . . . 25
5 Launch Maps . . . . . . . . . . . . . . . . . . . . . 27
6 My Account . . . . . . . . . . . . . . . . . . . . . . 28
Check your Account Balance. . . . . . . . . . .28
Top-Up your Account . . . . . . . . . . . . . . . .28
For More Information . . . . . . . . . . . . . . . .29
7 Pictures . . . . . . . . . . . . . . . . . . . . . . . . . 30
Camera Tips. . . . . . . . . . . . . . . . . . . . . . . .30
Take a Picture. . . . . . . . . . . . . . . . . . . . . . .30
Send a Picture. . . . . . . . . . . . . . . . . . . . . . .30
Go to Pictures. . . . . . . . . . . . . . . . . . . . . . .30
Go to MyPix Web Album . . . . . . . . . . . . .30
Other Camera Options . . . . . . . . . . . . . . . .31
8 Surf the Web . . . . . . . . . . . . . . . . . . . . . 33
Launch Browser. . . . . . . . . . . . . . . . . . . . .33
Browse the Web. . . . . . . . . . . . . . . . . . . . .33
Add a Bookmark . . . . . . . . . . . . . . . . . . . .33
9 Downloads. . . . . . . . . . . . . . . . . . . . . . . 34
Access Downloads . . . . . . . . . . . . . . . . . . .34
Navigate Downloads . . . . . . . . . . . . . . . . .34
End a Downloads Session . . . . . . . . . . . . .34
10 Messaging . . . . . . . . . . . . . . . . . . . . . . . 35
Messaging Menu . . . . . . . . . . . . . . . . . . . .35
Send Messages. . . . . . . . . . . . . . . . . . . . . .36
Manage Received Messages . . . . . . . . . . .39
Manage Voicemail . . . . . . . . . . . . . . . . . . .40
Manage Sent Messages . . . . . . . . . . . . . . .41
Review Virgin Alerts. . . . . . . . . . . . . . . . .41
Message Settings . . . . . . . . . . . . . . . . . . . .42
Erase Messages . . . . . . . . . . . . . . . . . . . . .43
Check Message Count . . . . . . . . . . . . . . . .43
11 Contacts. . . . . . . . . . . . . . . . . . . . . . . . . 44
Contacts Menu . . . . . . . . . . . . . . . . . . . . . .44
Access Contacts . . . . . . . . . . . . . . . . . . . . .44
Add Contacts . . . . . . . . . . . . . . . . . . . . . . .45
8
Use Contacts . . . . . . . . . . . . . . . . . . . . . . .45
Customize Contacts. . . . . . . . . . . . . . . . . .46
Erase Contacts . . . . . . . . . . . . . . . . . . . . . .47
Contact Groups . . . . . . . . . . . . . . . . . . . . .48
Speed Dial List . . . . . . . . . . . . . . . . . . . . .49
Voice Dial List. . . . . . . . . . . . . . . . . . . . . .49
View Phone Number . . . . . . . . . . . . . . . . .49
12 Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Tools Menu . . . . . . . . . . . . . . . . . . . . . . . .50
Voice Memo . . . . . . . . . . . . . . . . . . . . . . .51
Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . .51
Alarm Clock. . . . . . . . . . . . . . . . . . . . . . . .54
Use Tip Calculator. . . . . . . . . . . . . . . . . . .54
Use Calculator . . . . . . . . . . . . . . . . . . . . . .55
World Clock. . . . . . . . . . . . . . . . . . . . . . . .55
Use Timer . . . . . . . . . . . . . . . . . . . . . . . . .55
Use Stopwatch. . . . . . . . . . . . . . . . . . . . . .56
Memopad. . . . . . . . . . . . . . . . . . . . . . . . . .56
13 Settings . . . . . . . . . . . . . . . . . . . . . . . . . .57
Settings Menu . . . . . . . . . . . . . . . . . . . . . .57
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . .58
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Convenience . . . . . . . . . . . . . . . . . . . . . . .62
Call Options. . . . . . . . . . . . . . . . . . . . . . . .64
Security . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Messaging . . . . . . . . . . . . . . . . . . . . . . . . .66
Network. . . . . . . . . . . . . . . . . . . . . . . . . . .67
Accessories . . . . . . . . . . . . . . . . . . . . . . . .67
Phone Info . . . . . . . . . . . . . . . . . . . . . . . . .68
14 Recent Calls . . . . . . . . . . . . . . . . . . . . . .69
Recent Calls Menu. . . . . . . . . . . . . . . . . . .69
Work with Call Lists . . . . . . . . . . . . . . . . .69
Erase Call List Records . . . . . . . . . . . . . . .70
Work with Call Timers . . . . . . . . . . . . . . .70
15 Launch Email + IM . . . . . . . . . . . . . . . . .71
16 Launch Connect. . . . . . . . . . . . . . . . . . . 72
17 Voice Commands. . . . . . . . . . . . . . . . . . 73
Call a Contact . . . . . . . . . . . . . . . . . . . . . . 73
Call a Number. . . . . . . . . . . . . . . . . . . . . . 73
Use a Shortcut. . . . . . . . . . . . . . . . . . . . . . 73
Find a Contact. . . . . . . . . . . . . . . . . . . . . . 74
18 Get Help . . . . . . . . . . . . . . . . . . . . . . . . . 75
User Guide . . . . . . . . . . . . . . . . . . . . . . . . 75
Customer Support . . . . . . . . . . . . . . . . . . . 75
Qualified Service. . . . . . . . . . . . . . . . . . . . 75
Phone Accessories. . . . . . . . . . . . . . . . . . . 75
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
User Guide 9
1 Getting Started
Phone Battery
Install the Battery
1. With the back of the
phone facing you, press
on the back cover and
slide it to the bottom of
the phone.
2. Lift the back cover from
the bottom to remove.
3. Place the battery in the
battery casing. The metal
contacts of the battery
must touch the metal
contacts of the battery
casing.
4. Align the back cover
side tabs with the slots
on each side of the
phone.
5. Slide the back cover to
the top of the phone until
it is securely in place.
Charge the Battery
1. Open the microUSB jack
cover on the top of the
phone. Connect the AC
adapter to the microUSB
jack.
2. Plug the adapter into a
wall outlet.
The battery icon in the upper-right corner of
the screen tells you whether the phone is:
– Charging (the icon is animated)
– Partially charged
– Fully charged
You must have at least a partial charge in the
battery to make or receive calls. You can safely
recharge the battery at any time, even if it has a
partial charge.
Note:
Before removing the battery, make sure
the phone is powered off.
!
!
10 Phone Battery
Battery Safety Guidelines
• Do not disassemble or open the battery.
• Do not crush, bend, deform, puncture, or
shred the battery.
• Do not attempt to insert foreign objects into
the battery.
• Do not immerse the battery or expose it to
water or other liquids. Even if a battery
appears to dry out and operate normally,
internal parts can slowly corrode and pose a
safety hazard.
• Always keep the battery between 15 °C and
25 °C (59 °F and 77 °F). Do not expose the
battery to extremes of temperature (heat or
cold), fire, or other hazards such as a
cooking surface, iron, or radiator.
• Never use any damaged battery.
• Only use the battery for its intended phone.
• Only use the battery with a qualified
charger. Use of an unqualified battery
charger may present a risk of fire,
explosion, leakage, or other hazard. If you
are unsure about whether a charger is
qualified, contact customer support.
• Do not short-circuit the battery or allow
metallic conductive objects—such as keys,
coins, or jewelry—to contact the battery’s
terminals.
• Replace the battery only with another
qualified battery. Use of an unqualified
battery may present a risk of fire,
explosion, leakage, or other hazard. If you
are unsure about whether a replacement
battery is compatible, contact customer
support.
• Promptly dispose of used batteries in
accordance with local regulations and
recycle if possible. Do not dispose as
household waste.
• Supervise all battery usage by children.
• Avoid dropping the phone or battery. If the
phone or battery is dropped, especially on a
hard surface, an internal short-circuit can
occur and pose a safety hazard. If you
suspect battery damage, take it to a service
center for inspection.
• Improper battery use may result in a fire,
explosion, or other hazard.
Common Causes of Battery Drain
• Playing games or using the Web.
• Taking pictures with the flash on.
• Keeping backlighting on.
• Operating when far away from a base
station or cell site.
• Using data cables or accessories.
• Operating when no service is available, or
service is available intermittently.
• High earpiece and ringer volume settings.
• Repeating sound, vibration, or lighted
alerts.
User Guide 11
Phone Accessories
To shop for accessories for your phone, visit
www .virginmobileusa.com
or
kyocera.superiorcommunications.com
.
Activate your Account
Before using your phone, you need to activate
its service with Virgin Mobile USA. To
activate your Virgin Mobile USA account:
•Go to
www .virginmobileusa.com
and
click on
Activate
, or
• Call Virgin Mobile USA at
1-888-322-1122.
Find the Serial Number
To activate your Virgin Mobile USA account,
you need your phone’s serial number.
From
Phone Info
, select
My Number
to find
your phone’s serial number.
You can also dial ##6343# from the main
screen to display your phone’s serial number.
Program your Phone
Once you have activated your account, you
need to program your Virgin Mobile USA
phone number into your phone. When ready,
follow these steps:
1. Turn on your phone.
2. Dial ##847446#.
3. Select
Activate Phone
.
4. To activate your phone, select
Yes
at the
prompt.
5. When your phone connects to the network,
select
Start
at the prompt.
6. When your phone displays your new Vir gin
Mobile USA phone number, write it down.
7. Select
Finish
to complete the activation
process. Your phone restarts by itself.
It may take a couple hours for Virgin Mobile
USA to set you up on their network. They will
send you a text message to let you know when
you can start making calls. It may also take up
to 4 hours for
Downloads, Voicemail
, and
Top-Up
features to work.
12 Phone Overview
Phone Overview
Get to Know Your Phone
The following shows the phone’s keypad.
1. Earpiece speaker.
2. Home screen.
3.
Left
option button selects items that appear on the lower left
of the display. At the home screen, you can select
Menu
.
4.
Navigation
key scrolls through lists and text entry fields
and accesses the following shortcuts from the home screen:
– Scroll left to launch
Downloads
.
– Scroll right to create a new message.
– Scroll up to launch
My Account
.
– Scroll down to go to
Recent Calls
.
5.
Speakerphone
key activates the speakerphone and
answers calls.
6.
Send
key starts or answers a call. Press once to display
the recent calls list or twice to redial the last number
dialed. Press and hold to activate voice commands.
7.
Function
key enables you to type symbol characters or toggle between letters and symbols.
Press the
Function
key once to change the input mode for the next character; press twice
(within 2 seconds) to toggle between letters and symbols.
8.
CAP
key enables you to press once to change case mode or press twice to toggle between case
modes.
9. Number keypad for entering numbers.
10.QWERTY keypad for entering numbers, letters, or symbols.
11.
Right
option button selects items that appear on the lower right of the display. At the home
screen, you can select
Contacts
.
12.
OK
key selects a menu item or option. At the home screen, you go to the main menu when you
press the
OK
key.
13.
Back
key returns you to the previous screen. At the home screen, you activate the keyguard
when you press and hold the
Back
key.
14.
End
key turns the phone on and off, ends a call or browser session, and returns you to the
home screen.
15.
Enter
key generates a carriage return in text entry.
mobile
ASDF GHJ KL ?
QWE R T Y UI OP
ZXCVBNM
*
456 /: ;$!,
# 123()_-+@
789%= & ‘ “
.
FN
CAP
SYM
0
15
1
2
3
4
6
5
8
9
11
12
14
13
10
7
User Guide 13
The following shows the back of the phone.
1. Jack for a hands-free headset (sold separately).
2. Camera lens.
3. Accessory eyelet (for optional straps and lanyards).
4. Jack for AC adapter (included) and microUSB cable (sold
separately).
5. External speaker.
6.
Camera
key activates camera mode. Press and hold the
Camera
key to activate camera mode.
7.
Volume
key raises or lowers ringer volume.
Warning:
Inserting an accessory into the incorrect jack will
damage the phone.
Screen Icons
These icons may appear on your phone’s screen.
Qualcomm
3G CDMA
1
2
3
4
5
6
7
The phone is operating in IS2000 (1X)
digital mode.
The phone is in airplane mode.
The alarm clock is set.
The phone is set to auto answer.
The battery is fully charged. The more black
bars, the greater the charge.
The phone is transferring data with
Bluetooth.
A headset or other hands free device is in
operation.
A headset or other hands free device is
transferring data.
Bluetooth wireless technology is disabled
(Off).
Bluetooth wireless technology is enabled
(On).
A call is in progress.
The phone is in camera mode.
The battery w ill not c harge.
Data service is available and active on your
phone. Check with Virgin Mobile USA for
availability.
Data service is availa ble , bu t the ph o ne is
dormant.
(blinking) The phone is receiving
high-speed data.
14 Phone Overview
(blinking) The phone is sending high-speed
data.
The phone is operating in IS95 digital
mode.
Content is DRM protected.
Position location is set to Virgin Mobile
USA and to emergency services.
The phone has a high speed data
connection.
New message.
New photo and text message.
New photo and voice message.
New photo message.
New photo, voice and text message.
New text message.
New voice and text message.
New voice message.
The phone is not receiving a signal. You
cannot make or receive calls.
The phone is roaming outside of its home
service area.
The phone is in privacy mode or is
accessing a secure Web site.
The phone is receiving a signal. You can
make and receive calls. Fewer bars indicate
a weaker signal.
The phone is set to silence all m od e.
The speaker phone is turned on.
A T-coil hearing aid is in operation.
A traffic channel is active.
The phone is in TTY device mode.
The phone is set to vibrate or to vibrate and
then ring.
New V irgin alert.
User Guide 15
Main Menu
From the home screen, press the
OK
key or select
Menu
to access the main menu.
Idle State > Level 1 > Level 2
Menu My Stuff
Access these options:
Ringtones, Ringback Tones, Games
,
Graphics, Apps, Themes
, and
Help
.
Maps
Launches the Virgin Mobile N avig a tor ap p lica tio n.
My Account
Access these options:
Top-Up, Balance & Usage
, and
Account Settings
.
Pictures
Access these options:
Take a Picture, Send Pic Msg
,
Pictures, MyPix Web Album
and
Help
.
Surf the Web
Browse the web.
Downloads
Download an application, ringtone, or graphic.
Messaging
Access these options:
Inbox, Send T ext Msg, Send Pic Msg
,
Email + IM, Voicemail, Virgin Alerts, Sent, Outbox
,
Saved, Drafts, Msg Settings, Erase Msgs, Message Count
,
and
Help
.
Contacts
Access these options:
Find, Add New, Groups, Speed Dial
List, Voice Dial List, My Number
, and
Help
.
Tools + Settings
Access these options:
Tools
and
Settings
.
Recent Calls
Access these options:
Missed Calls, Received Calls
,
Outgoing Calls, All Calls, Call Timers
, and
Help
.
Email + IM
Launches the em ai l and in sta nt m essa gi ng ap p lica tio ns .
Connect
Launches the social networking application.
16 Guide Conventions
Guide Conventions
In this guide, the following conventions are
used when describing phone features.
Select
means to press the
Left
option button,
Right
option button or
OK
key to select an
item seen on the display. For example, “Select
Menu
” tells you to physically press the left
option button to choose
Menu
from the
display.
Press
means to press a phone key. For
example, “Press the
Send
key to make a phone
call” tells you to physically press the
Send
key
on your phone.
Scroll
means to use the
Navigation
key to
move through a list on the display. For
example, “Scroll through your contacts list to
choose a contact” means to physically press the
Navigation
key up or down to scroll through
the list on the display.
>
(greater than symbol) tells you to select an
option from a menu or list. For example,
“
Menu
>
Settings
” means to:
1. Press the left option button to select
Menu
.
2. Scroll to the
Settings
option.
3. Press the
OK
key to select
Settings
.
User Guide 17
2 Call Features
This section describes the basic features related
to calls.
Power Phone Up
• To turn your phone on, press and hold the
End
key until the phone display lights up.
• To turn your phone off, press and hold the
End
key until the phone plays a short
musical sound and turns off.
Make Phone Calls
Make sure you are in an area where a signal
can be received. Look for the signal strength
icon on the home screen. The more bars, the
stronger the signal. If there are no bars, move
to where the signal strength is better.
When the phone has been idle for a time, it
cycles into power save mode. Press any key to
return to normal operating mode.
There are several ways you can make a phone
call.
Call Using a Number
1. Enter a phone number.
2. Press the
Send
key.
Call Using a Contact
1. From
Find
, highlight a contact.
2. Press the
Send
key.
Call Using Voice Commands
You can use voice commands to call a contact
from your voice dial list or to dial a phone
number. For more information, see “Voice
Commands ” on pa g e 73.
Redial a Number
1. Press the
Send
key to open your call
history.
2. Highlight a phone number or contact and
press the
Send
key.
Note:
To redial the last number called,
received or missed, press the
Send
key twice.
Answer Phone Calls
When a call comes in, the phone rings,
vibrates, or lights up. The phone number of the
caller also appears if it is not restricted. If the
number is stored in your contacts list, the
contact’ s name appears. There are several ways
you can answer a phone call.
Answer Using Earpiece
Press the
Send
key.
Answer Using Speakerphone
Press the
Speakerphone
key.
End Phone Calls
Press the
End
key.
18 Activate Voice Dialing
Activate Voice Dialing
1. Press and hold the
Send
key.
2. Follow the prompts.
For more information, see “Voice Commands”
on page 73.
Volume Control
Adjust Volume during a Call
Press the
Volume
key up or down to adjust the
earpiece volume during a call.
Use the Speakerphone
Your phone has a built-in speakerphone.
• To turn on the speakerphone, press the
Speakerphone
key . The speakerphone icon
appears on the home screen when the
speakerphone is on.
• To turn off the speakerphone, press the
Speakerphone
key again.
Note:
If you press the
Speakerphone
key
during an incoming call, you will answer the
call.
Silence an Incoming Call
• T o silence the phone without answering the
call, press the
Back
key or press the
Volume
key up or down.
• To silence the phone and answer the call,
press the
Back
key or press the
Volume
key up or down and then press the
Send
key.
Use Speed Dialing
Speed dialing allows you to assign a one- or
two-digit shortcut to a contact. Before you can
use speed dialing you must save a phone
number as a contact and assign a speed dial
location to it. See “Assign Speed Dials to
Contacts” on page 47.
To call a contact that has a speed dial location:
1. Enter the one- or two-digit speed dial
location.
2. Press the
Send
key.
Emergency Services
Call Emergency Services
You can call an emergency code even if your
phone is locked or your account is restricted.
When you call, your phone enters emergency
mode. This enables the emergency service
exclusive access to your phone to call you
back, if necessary. To make or receive regular
calls after dialing the code, you must exit this
mode.
To dial an emergency code:
1. Enter the 3-digit emergency code.
2. Press the
Send
key.
Note:
Regardless of the 3-digit emergency
code (911, 111, 999, 000, etc.), your phone
operates as described above.
User Guide 19
Exit Emergency Services
When you have completed the emergency call:
1. Select
Exit
.
2. Select
Exit
again to confirm your choice.
Note:
To determine who has access to your
location, see “Set Location Information” on
page 67.
20 Text Entry Modes
3 Text Entry
You can enter letters, numbers, and symbols in
contacts, text messages, and your banner.
Text Entry Modes
The text entry screen has the following
features:
1. The number of
remaining characters
you can type.
2. Text entry fields.
3. Current capitalization
setting.
4. Current text entry mode.
Note:
The entry mode defaults depending on
the task you are doing. For example, when
entering a phone number, you are in a number
mode. When entering a name for a contact, you
are in a letter mode.
Enter Numbers with QWERTY Keypad
From the text entry field, select
Options >
Numbers Only
and press the number key to
enter your number.
The icon indicates you are in
Numbers
Only
mode. Press the
Function
key twice
quickly (within two seconds) to change modes.
Press the
Function
key once to change the
mode for the next character only.
Note:
When entering a phone number, press
the
Function
key and the key for the letter
simultaneously to enter letters.
Enter Letters with QWERTY Keypad
From the text entry field, select
Options >
Normal Alpha
to enter letters. You can enter
text in the following ways:
• To enter a letter, press the key for the letter .
Press the
CAP
key to change the case of a
letter. Press the
CAP
key twice quickly
(within two seconds) to change case modes.
Press the
Space
key to enter a space.
• To enter a number or symbol, press the
Function
key and then the key for the
number or symbol.
The icon indicates that you are in
Normal
Alpha
mode. Press the
Function
key twice
quickly (within two seconds) to change modes.
Press the
Function
key once to change the
mode for the next character only.
User Guide 21
Rapid Entry with QWERTY Keypad
When you press a series of keys using Rapid
entry, your phone checks its dictionary and
guesses at the word you are trying to spell.
From a text entry field, select
Options >
Rapid Entry
to speed up word completion. To
enter words, press a key once. For example, to
enter the word “Wyoming” press the w > y > o
keys and then the
OK
key.
The icon indicates you are in
Rapid Entry
mode. To change case mode, press the CAP
key.
Enter Symbols with QWERTY Keypad
While entering text in
Normal Alpha
mode,
press the
Function
key and th en the key fo r the
number or symbol. To access more symbols,
do one of the following:
•Press the
Symbol
key and then the key for
the symbol.
• Select
Options > Add Symbols
and then
the key for the symbol.
22 Text Entry Quick Reference
Text Entry Quick Reference
This table gives instructions for entering letters, numbers, and symbols.
To.. Do this..
Enter a letter
In
Normal Alpha
mode, press a key.
Enter a number
In
Numbers Only
mode, press a key.
Enter a symbol
Use
Normal Alpha
mode, press the
Function
key and
then a key.
Enter a space
Press the
Space
key .
Erase a character
Press the
Back
key.
Erase all characters
Press and hold the
Back
key .
Move the cursor right or left
Scroll left or right.
Move the cursor up or down
Scroll up or down.
Change input mode
Press the
Function
key twice quickly.
Change case mode
Press the
CAP
key twice quickly.
Capitalize any letter
In
Normal Alpha
mode, press the
CAP
key. Choose
uppercase.
Lowercase any letter
In
Normal Alpha
mode, press the
CAP
key. Choose
lowercase.
Initial caps
In
Normal Alpha
mode, press the
CAP
key. Choose
sentence case.
Select an option at the bottom of the screen
Press the appropriate left or right option button.
User Guide 23
4My Stuff
Use
My Stuff
to retrieve and playback media files and other downloads.
My Stuff Menu
Select
My Stuff
from the main menu to access the following functions:
Ringtones
Ringtones
stores your preloaded and
downloaded ringtones. You can download
ringtones to your phone from the Virgin
Mobile USA Web site at
www .virginmobileusa.com
or directly from
your phone using
Downloads
. Charges apply.
Download a Ringtone
Before downloading, make sure you have
enough money in your account; otherwise you
can Top-Up your account.
1. From
Ringtones
, select
Get More
Ringtones
and search for a ringtone.
2. Follow the prompts to purchase and
download the selected ringtone.
Level 1 > Level 2 > Level 3
My Stuff Ringtones
Access
Get More Ringtones
and view a list of your
ringtones.
Ringback Tones
Purchase ringback tones for your account.
Games
Access
Get More Games
and view a list of your games.
Graphics
Access these options:
Get More Graphics, Wallpapers
,
Screensavers, Pictures
, and
Caller IDs
.
Apps
Access
Get More Apps
and other preloaded and downloaded
applications.
Themes
View a list of color themes for your phone.
Help
Access the user guide on your phone.
24 Ringback Tones
Assign a Ringtone
1. From
Ringtones
, highlight a ringtone.
2. Select
Assign
and choose how you want to
assign the ringtone.
Note:
Downloaded ringtones are listed in
Ringtones
and can be assigned to individual
contacts or groups.
Ringback Tones
Select
Ringback Tones
to purchase ringback
tones for your account. For more information,
visit
www.virginmobileusa.com
.
Games
Games
stores your preloaded and downloaded
games. You can download games to your
phone from the V irgin Mobile USA Web site at
www .virginmobileusa.com
or directly from
your phone using
Downloads
. Charges apply.
Download a Game
Before downloading, make sure you have
enough money in your account; otherwise you
can Top-Up your acco unt.
1. From
Games
, select
Get More Games
and
search for a game.
2. Follow the prompts to purchase and
download the selected game.
Play a Game
1. From
Games
, highlight a game.
2. Select
Play
to launch the game.
Graphics
Graphics
stores your preloaded and
downloaded graphics. You can download
wallpapers and screensavers to your phone
from the Virgin Mobile USA Web site at
www .virginmobileusa.com
or directly from
your phone using
Downloads
. Charges apply .
Download a Graphic
Before downloading, make sure you have
enough money in your account; otherwise you
can Top-Up your account.
1. From
Graphics
, select
Get More
Graphics
and search for a graphic.
2. Follow the prompts to purchase and
download the selected graphic.
Assign a Graphic
1. From
Graphics
, browse
Wallpapers
,
Screensavers, Pictures
or other graphic
folders.
2. From a file list, select a graphic.
3. Select
Assign
and choose how you want to
assign the graphic.
Apps
Apps
stores your preloaded and downloaded
applications. Y ou can download applications to
your phone from the Virgin Mobile USA Web
site at
www .virginmobileusa.com
or directly
from your phone using
Downloads
. Charges
apply.
User Guide 25
Download an Application
Before downloading, make sure you have
enough money in your account; otherwise you
can Top-Up your acco unt.
1. From
Apps
, select
Get More Apps
and
search for an application.
2. Follow the prompts to purchase and
download the selected application.
Run an Application
1. From
Apps
, highlight an application.
2. Select
Launch
to launch the application.
Themes
Themes
stores your preloaded Virgin Mobile
USA color themes. When you assign a color
theme, the colors for your background, headers
and highlight bars are changed. You can also
find this list of color themes in your
Display
settings.
Media File Options
Rename a File
1. From a media file list, highlight a file.
2. Select
Options > Rename
.
3. Enter a new name and select
Save
.
You can only rename unlocked files. Preloaded
files on your phone are always locked.
Send a File
1. From a media file list, highlight a file.
2. Select
Options > Send Msg
to attach the
file to a multimedia message.
3. Complete the message.
Send a File to an Online Location
1. From a media file list, highlight a file.
2. Select
Options > Upload/Publish
.
Assign a File
1. From a media file list, highlight a file.
2. Select
Options > Assign
and choose how
to assign the file.
3. Complete the appropriate task.
Lock a File
1. From a media file list, highlight a file.
2. Select
Options > Lock
to protect a file
from being accidently erased. T o unlock the
file, select
Options > Unlock
.
View File Details
1. From a media file list, highlight a file.
2. Select
Options > Details
to view the
details such as file size or save date.
3. Select
OK
to exit.
Modify a File
1. From a media file list, select a file.
2. Select
Options > Modify
.
3. Select
Options
and an option to rotate,
resize, and so on.
4. When done, select
Save
to save over an
existing file or as a new one.
26 Media File Options
Use the Zoom
1. From a media file list, select a file.
2. Select
Options > Zoom
.
3. Use the
Navigation
key to zoom in and out.
4. Select
Cancel
to exit.
View a Slideshow
1. From
Pictures
, select
Options >
Slideshow
to play the slideshow of the files
contained in the current folder.
2. Select
Pause
(to stop),
Play
(to resume), or
Options
(to access more features).
W ith
Options
selected, your phone
automatically pauses the slideshow.
3. When you are done, select
Options > Exit
.
Erase a Single File
1. From a media file list, highlight a file.
2. Select
Options > Erase > Yes
.
You can only erase unlocked files. Preloaded
files on your phone are always locked.
Erase All Files in a Folder
From a media file list, select
Options > Erase
All > Yes
.
Note:
You can only erase unlocked files.
Preloaded files on your phone are always
locked.
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