Kyocera K612 User Manual

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User Guide for the Switch_Back Phone

This manual is based on the production version of the Kyocera K612 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054 5,267,261 5,267,262 5,337,338 5,414,796 5,416,797 5,490,165 5,504,773 5,506,865 5,511,073 5,535,239 5,544,196 5,568,483 5,600,754 5,657,420 5,659,569 5,710,784 5,778,338

The Kyocera Wireless Corp. (“KWC”) products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law. Furthermore, the purchase of the KWC products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.

Kyocera is a registered trademark and Strobe is a trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM Incorporated. Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation.

All other trademarks are the property of their respective owners.

Virgin, the Virgin signature, and the Virgin Mobile trademark and logo are registered trademarks of Virgin Enterprises Ltd.

AOL is a registered trademark of America Online, Inc. AIM is a registered trademark of America Online, Inc.

82-N8757-1EN, Rev. 002

FCC/IC Notice

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Wireless Corp. (KWC) supplied and approved universal pouches: CV90-61346 or CV90-P096A.

Other accessories used with this device for bodyworn operations must not contain any metallic components and must provide at least 25 mm separation distance including the antenna and the user’s body.

THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.

Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.

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The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*

Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.

Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value.

This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.

Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.

Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.

The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section

http://www.fcc.gov/oet/fccid after searching on the

FCC ID: OVFKWC-KX21.

Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at http://www.wow-com.com.

* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/ kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.

Caution

The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.

Optimize your phone’s performance

Use the guidelines on page 11 to learn how to optimize the performance and life of your phone and battery.

Air bags

If your vehicle has an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.

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Medical devices

Pacemakers—Warning to pacemaker wearers: Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.

The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.

• Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on.

• Do not carry your phone near your heart.

• Use the ear opposite the pacemaker.

• If you have any reason to suspect that interference is taking place, turn off your phone immediately.

Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult Virgin Mobile or call the customer service line to discuss alternatives.

Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.

In health care facilities—Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy.

Potentially unsafe areas

Posted facilities—Turn your phone off in any facility when posted notices require you to do so.

Aircraft—FCC regulations prohibit using your phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.

Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.

Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.

Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death.

Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include:

• fueling areas such as gas stations

• below deck on boats

• transfer or storage facilities for fuel or chemicals

• vehicles using liquefied petroleum gas, such as propane or butane

• areas where the air contains chemicals or particles such as grain, dust, or metal powders

• any other area where you would normally be advised to turn off your vehicle engine

Use with care

Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.

Keep phone dry

If the phone gets wet, turn the power off immediately and contact your dealer. Water damage may not be covered under warranty.

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Resetting the phone

If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:

1. Remove the battery door.

2. Remove and replace the battery.

If the problem persists, return the phone to the dealer for service.

Accessories

Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone.

Radio Frequency (RF) energy

Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Virgin Mobile’s network controls the power of the RF signal. This power level can range from 0.006 to 0.6 watts.

In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:

• ANSI C95.1 (American National Standards Institute, 1992)

• NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986)

• ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)

Your phone complies with the standards set by these reports and the FCC guidelines.

E911 mandates

Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.

Battery and charger specifications

Charger Input Output

CV90-G2610 120 VAC / 60 Hz 5.2 V 400 mA

CV90-K0259 100-240 VAC / 50/60 Hz 4.5 V 1.2 A

CV90-K0261 100-240 VAC / 50/60 Hz 4.5 V 600 mA

Standard Battery (5 mm):

CV90-P4200: 3.7 V / 900 mAh

Extended Battery (10 mm):

CV90-P3002: 3.7 V / 1600 mAh

10300 Campus Point Drive, San Diego, CA 92121

Kyocera Wireless Corp.

Visit us at www.kyocera-wireless.com

U.S.A.

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CONTENTS

1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1

Finding your phone's serial number . . . . . . . . . . 1

Activating your Virgin Mobile account. . . . . . . . . 2

Getting to know your phone . . . . . . . . . . . . . . . . 3

2 My Account . . . . . . . . . . . . . . . . . . . . . . . 12

Checking your account balance . . . . . . . . . . . . 12

Top-Up your account . . . . . . . . . . . . . . . . . . . . 12

3 Making and Answering Calls . . . . . . . . . 14

Phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Recent calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . 17

1-Touch dialing. . . . . . . . . . . . . . . . . . . . . . . . . 17

Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4 Entering Text . . . . . . . . . . . . . . . . . . . . . . 19

QWERTY keypad . . . . . . . . . . . . . . . . . . . . . . . . 19

Number keypad. . . . . . . . . . . . . . . . . . . . . . . . . 20

5 Storing Contacts . . . . . . . . . . . . . . . . . . . 25

Creating a new contact . . . . . . . . . . . . . . . . . . . 25

Customizing your contacts. . . . . . . . . . . . . . . . . 25

Finding contact information . . . . . . . . . . . . . . . 28

6 Text Messaging . . . . . . . . . . . . . . . . . . . . 30

Sending text messages. . . . . . . . . . . . . . . . . . . . 30

Receiving text messages . . . . . . . . . . . . . . . . . . 33

Customizing message settings . . . . . . . . . . . . . . 35

7 Multimedia Messaging . . . . . . . . . . . . . . 36

Sending multimedia messages. . . . . . . . . . . . . . 36

Receiving multimedia messages . . . . . . . . . . . . 37

8AIM® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

9 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 40

10 My stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . 41

My ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . 41

My games . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

My other stuff . . . . . . . . . . . . . . . . . . . . . . . . . . 41

My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

11 Using the Camera . . . . . . . . . . . . . . . . . . 43

Accessing picture mode . . . . . . . . . . . . . . . . . . 43

Taking a picture . . . . . . . . . . . . . . . . . . . . . . . . 45

12 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 46

Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Tip calculator. . . . . . . . . . . . . . . . . . . . . . . . . . 48

Calculator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Stopwatch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Flashlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

13 Customizing Your Phone . . . . . . . . . . . . 50

Creating a custom menu. . . . . . . . . . . . . . . . . . 50

Using the keyguard. . . . . . . . . . . . . . . . . . . . . . 51

Silencing all sounds . . . . . . . . . . . . . . . . . . . . . 51

Setting ringtones. . . . . . . . . . . . . . . . . . . . . . . . 51

Setting sounds for your phone . . . . . . . . . . . . . 52

Personalizing the screen. . . . . . . . . . . . . . . . . . 53

Creating a secure environment . . . . . . . . . . . . . 56

Connecting to a TTY/TDD device. . . . . . . . . . . . 57

Setting position location . . . . . . . . . . . . . . . . . . 57

14 Using Voice Recognition . . . . . . . . . . . . 58

Setting up voice dialing. . . . . . . . . . . . . . . . . . . 58

Making a call using voice tags. . . . . . . . . . . . . . 58

Making a call using digit dialing . . . . . . . . . . . . 59

Training voice recognition . . . . . . . . . . . . . . . . 60

15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 61

16 Consumer Limited Warranty. . . . . . . . . . 62

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

vi Contents

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1GETTING STARTED

Finding your phone's serial number

To activate your Virgin Mobile account, you need your phone's serial number. To locate the number:

1. Turn your phone off.

2. Hold your phone face up in your left hand.

3. Insert your right thumbnail into the groove on

the right side of the phone and push down to pop the back cover off.

4. Remove the battery by pulling back on the top

edge of the battery.

5. Your phone's serial number (the ESN) is

located just below the first barcode inside the phone, next to the letter "D." It is an 11-digit number.

6. Write down the ESN.

Installing the battery

Your Switch_Back phone comes with a removable lithium ion (LI Ion) battery.

battery before using the phone.

To install the battery:

1. Remove the back cover

by holding the phone face up in your left hand.

Fully charge the

2. Insert your right

thumbnail into the groove on the right side of the phone and push down to pop the back cover off.

3. Place the battery in the

phone casing the metal contacts of the battery touching the metal contacts of the phone.

4. Replace the back cover

by sliding the notches into the opening on the left side of the phone.

5. Snap the back cover into place

Charging the battery

You must have at least a partial charge in the battery to make or receive calls.

To charge the battery:

1. Connect the AC adapter to

the jack on the bottom of the phone. Do not force the AC adapter into the jack. Make sure the arrow is face up as shown.

2. Plug the adapter into a wall outlet.

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The battery icon in the upper right corner of the screen tells you whether the phone is:

• Charging (the icon is animated)

• Partially charged

• Fully charged

Note: The battery will not charge if you use the

phone while it is connected to an AC adapter.

Note: You must use a Kyocera-authenticated

battery in your phone. If you attempt to use a battery that has not been authenticated you will receive a security warning. Contact Virgin Mobile to obtain a Kyocera-authenticated battery.

Activating your Virgin Mobile account

Before you can start talking, messaging, or downloading, you need to activate service with Virgin Mobile.

You need your phone's ESN to activate your Virgin Mobile account.

Activate your account online by going to

www.virginmobileusa.com and clicking on Activate. Or call Virgin Mobile At Your Service at

1-888-322-1122.

Programming your phone

Once your account is activated, you will receive

MDN and MSID/Network ID numbers. These are

used to program your phone. When you are ready, follow these steps to program your phone:

1. Turn on your phone. Program your phone

using the external number keypad. DO NOT use the internal QWERTY keyboard.

2. Using the external number keypad, dial ##VIRGIN (##847446). Press the left softkey

to select

Service.

3. Highlight Edit and press .

4. The prompt "Edit MDN - enter ten digits…" is

displayed. If any numbers appear on this screen, press back to clear the screen.

5. Enter the 10-digit MDN number.

6. Press the left softkey to select .

7. The prompt "Edit MSID - enter ten digits…" is

displayed. If any numbers appear on this screen, press back to clear the screen.

8. Enter the 10-digit MSID/Network ID number.

Drop any zeros at the beginning and enter only the last 10-digits.

9. Press the left softkey to select Done.

10. A message saying your programming is

complete is displayed. The phone turns off and then on by itself.

That's it - you are done! Nice work. It might take a couple of hours to get you set up on our network, but we will send a text message to your phone to let you know you can start talking. Also, it may take up to 4 hours for VirginXL, voicemail, and Top-Up features to come online.

2 Getting Started

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Getting to know your phone

Your phone has two keypads—the number keypad and QWERTY keypad.

Number keypad

When the flip is closed, use the number keypad to enter numbers, letters and symbols.

Antenna.

External earpiece.

External camera key activates

Picture mode.

External screen.

Volume keys to raise or lower speaker

volume.

Left softkey accesses menus

and functions.

Send/Talk key starts or answers a call.

Press once to activate voice dialing, twice to display the Recent calls list, and three times to redial the last number dialed.

Back key erases characters in text

entry and returns you to the previous screen.

Number keys for entering numbers,

letters, or symbols.

* Shift key changes the text case in

text entry mode.

Jack for AC adapter (included).

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Navigation key scrolls through lists and

text entry fields and accesses shortcuts from the main screen.

OK key selects a menu item or option.

Right softkey accesses the Contacts

directory and other menu options.

End/Power key turns the phone on or

off, ends a call or browser session, and returns you to the main screen.

Speakerphone key activates or

deactivates the speakerphone and answers incoming calls

Jack for hands-free headset

(sold separately).

# Space key enters a space during text

entry. Press and hold to enter Silent mode.

0 Next key cycles through word choices

during text entry in mode.

4 Getting Started

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QWERTY Keypad

When the flip is open, use the QWERTY keypad to enter numbers, letters and symbols.

Internal screen.

Internal speaker.

Left softkey accesses menus

and functions.

Send/Talk key starts or

answers a call. Press once to activate voice dialing, twice to display the Recent calls list, and three times to redial the last number dialed.

Internal camera key activates

Picture mode.

Custom Menu key accesses a

custom menu. See “Creating a custom menu” on page 50 for details.

Shift key changes the text case.

Symbol key to type symbol characters.

QWERTY keys for entering numbers, letters, or symbols.

Space key to enter a space.

Right softkey accesses the Contacts directory and other menu options.

End/Power key turns the phone on or off, ends a call or browser session, and returns you to the

main screen.

Speakerphone key activates or deactivates the speakerphone and answers incoming calls.

Back key returns to the previous screen and erases characters in text entry.

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Enter key for hard returns.

Navigation key scrolls through

lists and text entry fields and accesses shortcuts from the main screen.

OK key selects a menu item or

option.

Camera flash.

Mirror for a self-portrait.

Camera lens.

6 Getting Started

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Understanding screen icons

These icons may appear on your phone’s screen.

The phone is operating in IS95 digital mode. The phone is receiving a signal. You can make and receive calls. Fewer bars indicate a weaker signal.

A call is in progress.

The phone is not receiving a signal. You cannot make or receive calls.

You have a voicemail.

You have a text or multimedia message.

The phone is in picture mode.

Camera flash mode is ready.

Camera timer mode is ready.

Camera zoom mode is ready.

The battery is fully charged. The more black bars, the greater the charge.

The alarm clock is set.

The phone is in privacy mode or is accessing a secure Web site. High-speed data service is available and active on your phone. (blinking) The phone is sending high-speed data.

Navigation key shortcuts

From the main screen, press and hold to access the following shortcuts:

Up: Access My Account Down: Access Recent calls lists Left: Launch VirginXL Right: Access text messaging

(blinking) The phone is receiving high-speed data. High-speed data service is available, but the phone is dormant. The phone is at the main screen. To access

Menu, press the left

softkey . The phone is at the main screen. To access

Contacts, press the right

softkey . The phone is set to light up instead of ring. The phone is set to vibrate or to vibrate and then ring. Position location is sent to Virgin Mobile and to emergency services. Position location is set to emergency services only.

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Performing basic functions

Note: The phone must be powered ON to perform the following functions.

Flip closed

To... From the external screen...

Turn the phone on

Turn the phone off

Make a call

End a call

Answer a call

Adjust volume during a call

Acknowledge an alert

Access menus

Scroll menus

Select menus

Access Recent calls list

Activate Picture mode

Take a picture

Access voicemail

Verify your phone number

Silence the ringtone on an incoming call

Activate voice dialing

Press and wait until the phone beeps.

Press and hold until the phone beeps.

Enter the number and press .

Press .

Press side volume keys up or down.

Press when you see OK.

Press the left softkey once.

Press up and down.

Highlight a menu or option and press once.

Press down.

Press and hold the external camera key.

Activate Picture mode and either press the external camera key; press ; or press the left softkey to select

Press and hold . Follow the system prompts.

Select Menu → Settings → Phone Info → Build Info.

Press then to answer.

Press and hold to initiate voice dialing. Contact must have voice tag assigned (see page 58).

Capture.

8 Getting Started

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Flip open

To... From the internal screen...

Turn the phone on

Turn the phone off

Make a call

End a call

Answer a call

Adjust volume during a call

Acknowledge an alert

Access menus

Scroll menus

Select menus

Access Recent calls list

Activate Picture mode

Take a picture

Access voicemail

Verify your phone number

Silence the ringtone on an incoming call

Activate voice dialing

Press and wait until the phone beeps.

Press and hold until the phone beeps.

Enter the number and press .

Press .

Press side volume keys up or down.

Press when you see OK.

Press the left softkey once.

Press up and down.

Highlight a menu or option and press once.

Press down.

Press and hold the internal camera key .

Activate Picture mode and either press the internal camera key ; press ; or press the left softkey to select

Press and hold . Follow the system prompts.

Select Menu → Settings → Phone Info → Build Info.

Press then to answer.

Press and hold to initiate voice dialing. Contact must have voice tag assigned (see page 58).

Capture.

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Using menus

The contents of the main menu are as follows:

Pictures

Take a picture My pictures Send picture msg Information

My Account

Allows you to view your balance and Top-Up your account.

Accessing menu items

• From the main screen, press the left softkey

• Press the right softkey to select

Contacts.

• Press left, right, up, or down to see menus and options.

• Press to select a menu item.

• Press to back up a menu level.

• Press to return to the main screen.

to select

Messaging

Send text msg Send picture msg Send AIM Inbox Voicemail Virgin Alerts Outbox Saved Drafts Erase msgs Msg settings

AIM

Launches the AOL® Instant Messenger™.

VirginXL

Launches VirginXL and provides access to exclusive content.

Menu.

My stuff

My ringtones My games My other stuff My graphics My sounds

Contacts

View all Add new Find name Groups Speed dial list Voice dial list Information

In this guide, an arrow → tells you to select an option from a menu.

For example,

Menu, then select the Settings option. Note: To change the way the menus appear, see

“Choosing a menu style” on page 54 for details.

Recent calls

All calls Incoming calls Outgoing calls Missed calls Erase call lists All calls timer

Too ls

Voice memo Scheduler Alarm clock Tip calculator Calculator Time r Stopwatch Flashlight

Menu → Settings means select

Settings

Keyguard Sounds Display Convenience Call options Messaging Camera Security Network Accessories Phone info

10 Getting Started

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Caring for the battery

Recharging the battery

You can safely recharge the battery at any time, even if it has a partial charge.

Note: Before removing the battery, make sure the

phone is powered off.

General safety guidelines

• Do not take apart, puncture, or short-circuit the battery.

• If you have not used the battery for more than a month, recharge it before using your phone.

• Avoid exposing the battery to extreme temperatures, direct sunlight, or high humidity.

• Never dispose of any battery in or near a fire. It could explode.

Common causes of battery drain

• Playing games or using the Web.

• Keeping backlighting on.

• Operating in digital mode when far away from a base station or cell site.

• Using data cables or accessories.

• Operating when service is unavailable, or service is available intermittently.

• High earpiece and ringtone volume settings.

• Repeating sound, vibration, or light alerts.

• Extensive use of flashlight option

Purchasing accessories

To purchase accessories for your new phone, such as a hands-free headset, carrying case, or car power adapter, please visit

www.virginmobileusa.com.

User Guide for Switch_Back 11

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2MY ACCOUNT

You can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to

www.virginmobileusa.com.

Checking your account balance

You can check your Virgin Mobile account status in one of two ways (additional charges may apply):

• From the main screen, press up.

- or -

Menu → My Account.

Select – Your current account information is sent

to your phone and appear on your screen.

– When your account is low or empty, you

receive a notification to Top-Up.

Top-Up your account

Top-Up is how you increase your Virgin Mobile account balance. You can Top-Up your Virgin Mobile account right from your phone. First, buy a Top-Up card at the thousands of retailers that carry them, or register your debit card, credit card, or Paypal account at

www.virginmobileusa.com.

When your balance is low, you can Top-Up your account from your phone as follows:

1. Select Menu → My Account.

2. Use the navigation key to scroll down to

the