Kyocera K325 User Manual

User Guide for the Cyclops Phone
This manual is based on the production version of the Kyocera K325 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,054 5,267,261 5,267,262 5,337,338 5,414,796 5,416,797 5,490,165 5,504,773 5,506,865 5,511,073 5,535,239 5,544,196 5,568,483 5,600,754 5,657,420 5,659,569 5,710,784 5,77 8,338
The Kyocera Wireless Corp. (“KWC”) products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law. Furthermore, the purchase of the KWC products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of KWC or any third party software provider, except for the normal, non-exclusive royalty-free license to use that arises by operation of law in the sale of a product.
Kyocera is a registered trademark and Strobe is a trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM Incorporated. Openwave is a trademark of Openwave Systems Incorporated. eZiText is a registered trademark of Zi Corporation. TransFlash is a trademark of SanDisk Corporation.
ii
All other trademarks are the property of their respective owners.
Virgin, the Virgin signature, and the Virgin Mobile trademark and logo are registered trademarks of Virgin Enterprises Ltd.
AOL is a registered trademark of America Online, Inc. Copyright © 2006 Kyocera Wireless Corp.
All rights reserved. Ringer Tones Copyright © 2000-2002 Kyocera Wireless Corp.
82-G1631-1EN, Rev. X3
FCC Notice
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use Kyocera Wireless Corp. (KWC) supplied and approved accessories.
Other accessories used with this device for body­worn operations must not contain any metallic components and must provide at least 15 mm separation distance including the antenna and the user’s body.
THIS MODEL PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population.
The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.*
Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value.
This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model.
Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines.
SAR information on this model phone is on file with the FCC and can be found under the Display Grant section http://www.fcc.gov/oet/fccid after searching on the FCC ID: OVFKWC-K24-2J0.
Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at http://www.wow-com.com.
* In the United States and Canada, the SAR limit for mobile phones used by the public is
1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
Caution
The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user’s authority to operate the equipment.
Optimize your phone’s performance
Use the guidelines on page 8 to learn how to optimize the performance and life of your phone and battery.
Air bags
If your vehicle has an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury.
Medical devices
Pacemakers—Warning to pacemaker wearers: Wireless phones, when in the ‘on’ position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk.
User Guide for the Cy clops phone iii
The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference.
• Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turn ed on.
• Do not carry your phone near your heart.
• Use the ear opposite the pacemaker.
• If you have any reason to suspect that interference is taking place, turn off your phone immediately.
Hearing aids—Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult Virgin Mobile or call the customer service line to discuss alternatives.
Other medical devices—If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your physician may be able to help you obtain this information.
In health care facilities—Turn your phone off in health care facilities wh en instruc ted. H ospitals and health care facilities may be u sing e quipment th at is sensitive to external RF energy.
Potentially unsafe areas
Posted facilities—Turn you r phone off in any facility when posted notices require you to do so.
Aircraft—FCC regulations prohibit using your phone on a plane that is in the air. Turn your phone off or switch it to Airplane Mode before boarding aircraft.
Vehicles—RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy.
Blasting areas—Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules.
Potentially explosive atmospheres—Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include:
• fueling areas such as gas stations
• below deck on boats
• transfer or storage facilities for fuel or chemicals
• vehicles using liquefied petroleum gas, such as propane or butane
• areas where the air contains chemicals or particles such as grain, dust, or metal powders
• any other area where you would normally be advised to turn off your vehicle engine
Use with care
Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone.
Keep phone dry
If the phone gets wet, turn the power off immediately and contact your dealer. Water damage may not be covered under warranty.
Resetting the phone
If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps:
1. Remove the battery door.
2. Remove and replace the battery.
If the problem persists, return the phone to the dealer for service.
iv
Accessories
Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dan gerous an d will invalidate the phone warranty if said accessories cause damage or a defect to the phone.
Radio Frequency (RF) energy
Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Virgin Mobile’s network controls the power of the RF signal. This power level can range from 0.006 to 0.6 watts.
In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports:
• ANSI C95.1 (American National Standards Institute, 1992)
• NCRP Report 86 (National Council on Radiation Protection and Measurements,
1986)
• ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996)
Your phone complies with the standards set by these reports and the FCC guidelines.
E911 mandates
Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC.
Hearing-Aid Compatibility (HAC) Features of this Phone
This Virgin Mobile phone has been certified as receiving an M4 rating for hearing aid-compatibility performance. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone’s performance for a particular user.
Hearing Aids and Wireless Phones
A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radio frequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid’s microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission.
ANSI Standard
To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC’s hearing aid-compatibility (HAC) regulations mu st receive a minimum rating of “M3” for RF emissions under the ANSI C63.19 standard. The “M” rating refers to the phone’s RF emissions level for use with hearing aids operating in the microphone setting. The higher the phone’s “M” rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting.
User Guide for the Cy clops phone v
Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating.
To determine the level of compatibility between your hearing aid and this Virgin Mobile HAC-certified phone, combine the M rating of your hearing aid and the M4 rating of this phone. For example, if you pair an M3 hearing aid with this M4 phone, you will ach ieve a co mbined rating of seven.
• Any combined rating equal to or greater than 6 provides excellent performance.
• Any combined rating equal to 5 offers good performance.
• Any combined rating equal to 4 offers acceptable performance.
Please visit our website www.virginmobileusa.com if you have any additional questions about hearing aid-compatibility.
Battery and charger specifications
Charger Input Output
CV90-G2968-01 120VAC 60Hz 7W 5.2VDC 400mA
CV90-G2588-01 100-240VAC 50/60Hz 0.2A 4.2VDC 0.6A
CV90-G2589-01 100-240VAC 50/60Hz 0.3A 4.5VDC 1.2A
Standard Battery:
CV90-P3031-01 3.7V 900mAh
Extended Battery:
CV90-P3032-03 1800mAh
10300 Campus Point Drive, San Diego, CA 92121
Kyocera Wireless Corp.
Visit us at www.kyocera-wireless.com
U.S.A.
vi
CONTENTS
1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1
Finding your phone's serial number. . . . . . . . . . .2
Activating your Virgin Mobile account . . . . . . . . .2
Getting to know your phone. . . . . . . . . . . . . . . . .3
2 My Account . . . . . . . . . . . . . . . . . . . . . . . . 9
Checking your account balance . . . . . . . . . . . . . .9
Top-Up your account . . . . . . . . . . . . . . . . . . . . . .9
3 Making and Answering Calls . . . . . . . . . 11
Phone calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Recent calls . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .14
1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .14
Voicemail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
4 Entering Text . . . . . . . . . . . . . . . . . . . . . . 17
5 Storing Contacts . . . . . . . . . . . . . . . . . . . 20
Creating a new contact. . . . . . . . . . . . . . . . . . . .20
Customizing your contacts . . . . . . . . . . . . . . . . .20
Finding contact information. . . . . . . . . . . . . . . .23
6 Text Messaging . . . . . . . . . . . . . . . . . . . . 24
Sending text messages . . . . . . . . . . . . . . . . . . . .24
Receiving text messages . . . . . . . . . . . . . . . . . . .27
Customizing message settings. . . . . . . . . . . . . . .29
7 picture messaging . . . . . . . . . . . . . . . . . . 30
Sending picture messages . . . . . . . . . . . . . . . . .30
Receiving picture messages . . . . . . . . . . . . . . . .31
8IM®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
9 VirginXL . . . . . . . . . . . . . . . . . . . . . . . . . . 34
10 My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . .35
My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
My other stuff. . . . . . . . . . . . . . . . . . . . . . . . . . .35
My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
11 Customizing Your Phone . . . . . . . . . . . . 37
Silencing all sounds. . . . . . . . . . . . . . . . . . . . . . 38
Setting ringtones . . . . . . . . . . . . . . . . . . . . . . . .38
Setting sounds for your phone . . . . . . . . . . . . . .38
Personalizing the screen . . . . . . . . . . . . . . . . . . 40
Creating a secure environment. . . . . . . . . . . . . . 42
Connecting to a TTY/TDD device . . . . . . . . . . . . 43
Setting position location. . . . . . . . . . . . . . . . . . . 43
12 Using Voice Recognition. . . . . . . . . . . . . 45
Setting up voice dialing . . . . . . . . . . . . . . . . . . . 45
Making a call using voice tags . . . . . . . . . . . . . .45
Making a call using digit dialing. . . . . . . . . . . . . 46
Training voice recognition. . . . . . . . . . . . . . . . . 47
13 Using the Camera . . . . . . . . . . . . . . . . . . 48
Accessing picture mode. . . . . . . . . . . . . . . . . . . 48
Taking a picture. . . . . . . . . . . . . . . . . . . . . . . . .50
14 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 51
Voice memo. . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Alarm clock. . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . .53
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
15 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 55
16 Consumer Limited Warranty. . . . . . . . . . 56
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
User Guide for the Cy clops Phone vii
1GETTING STARTED
Installing the battery
Your Cyclops phone comes with a removable lithium ion (LiIon) battery.
battery before using the phone
To install the battery:
1. Hold the phone
face down.
1. Place your thumb on the
ribs at the top of the battery door and slide the battery door downward to remove it
2. Place the battery in the
phone casing with the metal contacts facing towards the bottom end of the phone.
3. Replace the battery door
by sliding the notches into the openings at the bottom and outside edges of the battery casing.
4. Slide the door up to secure the cover
into place.
Fully charge the
.
Charging the battery
You must have at least a partial charge in the battery to make or receive calls.
To charge the battery:
1. Connect the AC adapter to
the jack on the bottom of the phone. Do not force the AC adapter into the jack. Make sure the arrow is face up as shown.
2. Plug the adapter into a wall outlet.
The battery icon in the upper right corner of the screen tells you whether the phone is:
• Charging (the icon is animated)
• Partially charged
• Fully charged
Note: The battery will not charge if you use the
phone while it is connected to an AC adapter.
Note: You must use a Kyocera-authenticated
battery in your phone. If you attempt to use a battery that has not been authenticated you will receive a security warning. Contact Virgin Mobile to obtain a Kyocera-authenticated battery.
User Guide for the Cy clops Phone 1
Finding your phone's serial number
To activate your Virgin Mobile account, you need your phone's serial number (ESN). To locate the number:
1. Turn your phone on.
2. From the main screen, press to
select
Menu.
3. Using the , scroll to highlight Settings and
then press .
4. Using the , scroll to highlight Phone Info
and then press .
5. Using the , scroll to highlight Build info
and then press .
6. Using the , scroll down to locate your ESN (the phone’s serial number). Your
phone's ESN is an 11-digit number displayed immediately following
7. Write down the ESN.
ESN (dec).
Activating your Virgin Mobile account
Before you can start talking, messaging, or downloading, you need to activate service with Virgin Mobile. You need your phone's serial number (ESN) to activate your Virgin Mobile account. See “Finding your phone's serial number” on page 2. Activate your account online by going to clicking on Service at 1-888-322-1122.
2 Getting Started
www.virginmobileusa.com and Activate. Or call Virgin Mobile At Your
Programming your phone
Once your account is activated, you will receive
MDN (your Virgin Mobile phone number) and MSID (your Network ID) numbers. These are
used to program your phone. When you are ready, follow these steps to program your phone:
1. Turn on your phone.
2. Dial ##VIRGIN (##847446). Press to Service.
select
3. Highlight Edit and press .
4. The prompt "Edit MDN - enter 10 digits…" is
displayed. If any numbers appear on this screen, press to clear the screen.
5. Enter the 10-digit MDN number.
6. Press to select .
7. The prompt "Edit MSID - enter 10 digits…" is
displayed. If any numbers appear on this screen, press to clear the screen.
8. Enter the 10-digit MSID/Network ID number.
Drop any zeros at the beginning and enter only the last 10-digits.
9. Press to select Done.
10. A message saying your programming is
complete is displayed. The phone turns off and then on by itself.
That's it - you are done! Nice work. It might take a couple of hours to get you set up on our network, but we will send a text message to your phone to let you know you can start talking. Also, it may take up to 4 hours for VirginXL, voicemail, and Top-Up features to come online.
Getting to know your phone
Keypad - This is how the phone looks when it is open. When the phone is closed, the keys are locked to
prevent accidental key presses.
Main screen.
1
Speakerphone key activates the speakerphone and
2
answers incoming calls.
Left option button accesses menus and functions.
3
Navigation key scrolls through lists and text entry fields
4
and accesses shortcuts from the main screen.
Send/Talk key starts or answers a call. Press once to
5
activate voice dialing, twice to display the Recent Calls list, and three times to redial the last number dialed.
BACK key erases characters in text entry and returns
6
you to the previous screen.
Keypad for entering numbers, letters, or symbols.
7
*/Shift key changes the text mode in text entry.
8
Right option button accesses the Contacts directory and
9
other menu options.
OK key selects a menu item or option. In standby mode,
10
pressing the OK key will activate camera mode.
End/Power key turns the phone on and off, ends a call
11
or VirginXL session, and returns you to the main screen.
Space/# key enters a space during text entry. Press and
12
hold to activate or deactivate Vibrate mode.
0/Next key cycles through word choices during text entry.
13
Jack for AC adapter (included) and data cable (sold separately).
14
User Guide for the Cy clops Phone 3
Jack for Hands-free Headset or compatible
15
TTY device only (sold separately).
Volume key to raise or lower ringtone volume.
16
Camera key activates Camera mode. To
17
activate Camera mode, press and hold until you hear two beeps.
External Speaker
18
Camera lens
19
Camera Flash/Message Indicator Light light flashes
20
when taking a picture or lights when you have a message or missed call.
External screen displays time, caller ID, signal and
21
battery strength.
Warn ing: Inserting an accessory into the incorrect jack will damage the phone.
4 Getting Started
Understanding screen icons
These icons may appear on your phone’s screen.
The phone is operating in IS95 digital mode. New photo and voice message. The phone is receiving a signal. You can make and
receive calls. Fewer bars indicate a weaker signal.
A call is in progress. New photo and text message.
The phone is not receiving a signal. You cannot make or receive calls.
DRM protected. New IM Msg
High-speed data service is available and active on your phone.
(blinking) The phone is sending high-speed data.
(blinking) The phone is receiving high-speed data.
High-speed data service is available, but the phone is dormant.
The alarm clock is set. Speakerphone
The phone is in privacy mode or is accessing a secure Web site.
You have a text or picture message.
You have a voicemail.
New photo message. The phone is in picture mode.
New voice and text message.
New photo, voice and text message.
New Email Msg
New IM & New Email Msg
The battery is fully charged. The more black bars, the greater the charge.
The phone is set to vibrate or to vibrate and then ring.
Auto Answer
Position location is sent to Virgin Mobile and to emergency services.
Position location is set to emergency services only.
User Guide for the Cy clops Phone 5
Performing basic functions
Note: The phone must be powered ON to perform the following functions.
To... From the external screen...
Turn the phone on
Turn the phone off
Make a call
End a call
Answer a call
Adjust volume during a call
Acknowledge an alert
Access menus
Scroll menus
Select menus
Access Recent calls list
Activate Picture mode
Take a picture
Access voicemail
Verify your phone number
Silence the ringtone on an incoming call
Activate voice dialing
Press and wait until the phone beeps. Press and hold until the phone beeps. Enter the number and press . Press . Press . Press side volume keys up or down. Press when you see OK. Press the left option button once. Press up or down. Highlight a menu or option and press once. Press down. Press and hold the camera key or press in standby mode. Press and hold the side camera key . Focus on the image and select
Capture to take a picture.
Press and hold . Follow the system prompts. Select MenuContacts My phone #.
Press then to answer.
Press and hold to initiate voice dialing. Contact must have voice tag assigned (see page 45).
6 Getting Started
Using menus
The contents of the main menu are as follows:
Messaging
Send text msg Inbox Send IM Send email Send picture msg VAM (Virgin Mobile Audio Messaging) Voicemail Virgin Alerts Outbox Saved Drafts Msg settings Erase msgs
IM
Launches the AOL Instant Messenger™.
Accessing menu items
• From the main screen, press to select
Menu.
• Press to select Contacts.
• Press left, right, up, or down to scroll through menus and options.
• Press to select a menu item.
• Press to back up a menu level.
• Press to return to the main screen.
My Account
Allows you to view your balance and Top-Up your account.
VirginXL
Launches VirginXL and provides access to exclusive content.
My stuff
My ringtones My games My other stuff My graphics My sounds
®
Pictures
Take a picture My pictures Send picture msg Information
Contacts
View all Add new Find name Groups Speed dial list Voice dial list My Phone # Information
Recent calls
All calls Incoming calls Outgoing calls Missed calls Erase call lists Recent calls timer All calls timer
Too ls
Voice memo Scheduler Alarm clock Tip calculator Calculator Time r Stopwatch
Settings
Sounds Display Convenience Call options Messaging Camera Security Network Accessories Phone info
In this guide, an arrow tells you to select an option from a menu.
For example,
Menu, then select the Settings option. Note: To change the way the menus appear, see
Menu Settings means select
“Choosing a menu style” on page 40 for details.
User Guide for the Cy clops Phone 7
Navigation key shortcuts
From the main screen, press and hold to access the following shortcuts:
Up: Access My Account Down: Access Recent calls lists Left: Launches VirginXL Right: Access text messaging
Caring for the battery
Recharging the battery
You can safely recharge the battery at any time, even if it has a partial charge.
Note: Before removing the battery, make sure the
phone is powered off.
General safety guidelines
• Do not take apart, puncture, or short-circuit the battery.
• If you have not used the battery for more than a month, recharge it before using your phone.
• Avoid exposing the battery to extreme temperatures, direct sunlight, or high humidity.
• Never dispose of any battery in or near a fire. It could explode.
Common causes of battery drain
• Playing games or using the Web.
• Keeping backlighting on.
• Operating in digital mode when far away from a base station or cell site.
• Using data cables or accessories.
• Operating when service is unavailable, or service is available intermittently.
• High earpiece and ringtone volume settings.
• Repeating sound, vibration, or light alerts.
Purchasing accessories
To purchase accessories for your new phone, such as a hands-free headset, carrying case, or car power adapter, please visit
www.virginmobileusa.com.
8 Getting Started
2MY ACCOUNT
You can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to
www.virginmobileusa.com.
Checking your account balance
You can check your Virgin Mobile account status in one of two ways (additional charges may apply):
• From the main screen, press up.
- or ­Select
Menu My Account.
– Your current account information is sent
to your phone and appears on your screen.
– When your account is low or empty, you
receive a notification to Top-Up.
Top-Up your account
Top-Up is how you increase your Virgin Mobile account balance. You can Top-Up your Virgin Mobile account right from your phone. First, buy a Top-Up card at the thousands of retailers that carry them, or register your debit card, credit card, or Paypal account at
www.virginmobileusa.com.
When your balance is low, you can Top-Up your account from your phone as follows:
1. Select Menu My Account.
2. Use the navigation key to scroll down to
the
Top-Up link and press .
3.
Scroll down and select either Top-Up Card,
Credit Card
, or Pay-Pal.
Top-Up with a Top-Up card
1. Enter your vKey and press .
2. Press to select Login.
3. Enter your Top-Up card's PIN number and
press .
4. Scroll down to select Top-Up Now and press
.
5. At the confirmation screen, select Yes by
pressing .
6. At the Approved screen, press .
7. Press to exit. You've just topped up!
Top-Up with a Debit Card, Credit Card, or PayPal account
Before you can Top-Up from your phone with a debit card, credit card, or Paypal account, you need to register the credit/debit card or Paypal account at
www.virginmobileusa.com.
User Guide for the Cy clops Phone 9
1. Enter your vKey and press .
2. Scroll down to select Login and press .
3. Enter the amount you want to Top-Up and
press .
4. Scroll down to select Top-Up Now and press
.
5. Your phone will confirm the amount you want
to Top-Up. Scroll down to select
Yes and press
.
6. That's it. You will receive a message letting
you know that you’ve Topped-Up your account. Press .
7. Press to exit.
To find a store near you that sells Top-Up cards, select
Find a Store from the Top-Up menu.
Note: You can also Top-Up over the Web at www.virginmobileusa.com.
For more information
To learn more about your Virgin Mobile account and Virgin Mobile’s service options, visit
www.virginmobileusa.com.
10 My Account
3MAKING AND ANSWERING CALLS
Phone calls
Making a call
Make sure you are in an area where a signal can be received. Look for the symbol on the main screen. The more bars you see in this symbol, the stronger the signal. If there are no bars, move to where the signal strength is better. When the phone has been idle for a time, it changes to power save mode. When you see your phone’s screen dim, press any key to return to normal operating mode.
Entering a number
1. Enter the phone number and press .
2. Press to end the call.
Using voice dialing
Voice dialing requires that a contact be saved with a voice tag. See page 45.
1. Press to initiate voice dialing.
2. Say the name of the contact when prompted.
The phone places the call.
3. Press to end the call.
Answering a call
When a call comes in, the phone rings, vibrates, or lights up, and an animated icon appears. The phone number of the caller also appears if it is not restricted. If the number is stored in your Contacts directory, the contact name appears.
• Press to answer the incoming call.
- or -
• Press to answer the incoming call and turn on the speakerphone.
Answering calls using the flip
You can set the phone to answer immediately when you open the flip.
•Select
Menu Settings Convenience
Open to answer Enabled.
–Select Disabled to have the phone
continue ringing when you open the flip.
Answering calls using “Any key”
You can set the phone to answer calls when you press any key on the keypad except ,
, or .
•Select
Menu Settings Convenience
Any key Any key answer.
Note: You cannot use Any key answer and Any
at the same time, see “Silencing a call
key mute
using “Any Key”” on page 12.
User Guide for the Cy clops Phone 11
Adjusting the volume during a call
• To adjust the earpiece volume during a call, press the side volume key up or down.
Silencing an incoming call
• Press or to select Silence.
Note: In the absence of voicemail, this feature
drops the call.
- or -
• Press then press to answer the call.
This action silences the current call only. The next call rings as normal.
Silencing a call using “Any Key”
You can set the phone to mute the ringtone on incoming calls by pressing any key except or , , or .
•Select
Menu Settings Convenience
Any key Any key mute.
You cannot use Any key mute and Any key answer at the same time, see “Answering calls using “Any key”” on page 11.
Redialing a number
• To redial a recent call, press twice to open your Recent calls list. Highlight a phone number or name and press .
Tip: To redial the last number called,
received, or missed, press three times.
Calling a saved number
If you have already saved a phone number, you can use the Contacts list to find it quickly.
1. From the main screen, press to
select
Contacts.
2. Scroll down the list to find the contact you
want to call.
3. Highlight the name and press to dial
the number.
Using the speakerphone
Your Cyclops phone has a built-in speakerphone.
• To turn on the speakerphone, press . If you press during an incoming call alert, you answer the call.
The icon at the top of the phone screen indicates that the speakerphone is on.
• To turn off the speakerphone, press .
Setting the phone to hold calls
The Hold Call feature allows you to place incoming calls on hold until you are ready to answer them.
Note: This feature will not work if “Open to
Answer” is enabled. See “Answering calls using the flip” on page 11.
1. Select Menu Settings Convenience Hold call Enabled.
12 Making and Answering Calls
– If you have not recorded a hold message,
you are prompted to record one, such as “Please hold. I’ll answer in a minute.”
2. Record the message twice, as prompted.
3. Select Save or Options
(Play, Re-Record, or Exit).
The next time a call comes in, you have the option of placing it on hold.
Placing a call on hold
You can place a call on hold once you have enabled this feature.
Note: If you are already on a call and you receive
another call, you cannot place the incoming call on hold. It goes to voicemail.
1. When a call comes in, press to select Options Hold call. The caller is placed on
hold and hears your recorded hold message.
2. To speak to the caller, select Answer.
- or ­To hang up without speaking to the caller,
select
End Call.
Changing the hold message
1. Select Menu Settings Convenience Hold call Re-Record msg and follow the
prompts.
2. Record the message twice.
3. Select Save or Options
(Play, Re-Record, or Exit).
Recent calls
Dealing with missed calls
When you have missed a call, “Missed Call” appears on your screen unless the caller leaves a voicemail.
• To clear the screen, press to select
• To return the call, press to select Calls then press .
• To view details of the call, press to select
Calls then press to select Details.
Setting missed call alerts
You can set an alert to beep every five minutes after you have missed a call.
1. Select Menu Settings Sounds
Missed call alert.
Alerts
2. Select an option and press .
Viewing recent call details
Details on the last 60 calls you made, received, or missed are stored in the Recent calls list and are identified by the following icons:
Outgoing call Incoming call
Missed call
OK.
User Guide for the Cy clops Phone 13
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