Kyocera ECOSYS P2235dw, ECOSYS P2235dn, ECOSYS P2040dn, ECOSYS P2040dw, PF-1100 Service Manual

ECOSYS P2235dn ECOSYS P2235dw ECOSYS P2040dn ECOSYS P2040dw
PF-1100
SERVICE
MANUAL
Published in October 2017
842RV113
Rev.3
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BAT­TERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.
Notation of products in the manual
For the purpose of this service manual, products are identified by print speed.
Product name Manual classification KDJ KDA KDE KDAU
ECOSYS P2235dn
35 ppm
ECOSYS P2235dw Wi-Fi × ○○○
Network
ECOSYS P2040dn
40 ppm
ECOSYS P2040dw Wi-Fi ○○○○
­LED
­LCD
× ○○○
××○○

Revision history

Revision Date Pages Revised contents
1 2 November 2016 CONTENTS Chenge: Page number
2-2 Correction: Delete the procedure of the maintenance
mode
2-4 Added: Name of parts number 7
2-9 Correction: Description of "IMPORTANT"
3-2 Correction: Item name of 3-2/3-2(1)
Added: 3. Fuser pressure release motor
3-5, 3-8 Correction: Description of (2-1)Main/Engine PWB
3-9 Dleated: Mein/Engine PWB for 2RT
3-11 Correction: Description of the thermopile
4-3, 4-4 6-22, 6-23
4-18 Correction: Description of Precedure 6
4-23, 4-24 Changed: Procedures of (1-4) Detaching and
4-65 Dleated: (5-1) Detaching and reattaching the main/
4-86 Correction: Procedures at Figure 4-157
7-2 Correction: rear cover cover
7-5 Correction: Measures of Step1 in (1-9)
7-10 Added: J1403, J1413, J4002 to J4018
7-14 to 51 Added: 7-2 Self diagnostic, 7-3 Image formation failure
8-5 Correction: assign of pin of YC21
2 28 December 2016 3-11 Correction: Description of 7 (right front)
6-23 Correction: Description of Toner Log
3 16 October 2017 CONTENTS Chenged: Chapter 7
Correction: Maintenance kits
reattaching the right cover
engine PWB (17 to 26 of old prosedures)
Deleted: (1-1)Step2 to 4
7-4 Electric failure, 7-5 Mechanical failure
1-2 Correction: Memory size (512→256MB)
4-80 Added: Caution statement
7-1 to 117 Changed: Chapter 7 All
8-5 Correction: Pin Assignment of YC 19
This page is intentionally left blank.

Safety precautions

This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING:Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, light­ning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................
This page is intentionally left blank.
1 Specifications
1-1 Specifications ........................................................................................................................... 1-1
(1) Common function ................................................................................................................ 1-1
(2) Printer Functions ................................................................................................................. 1-3
(3) Paper Feeder (PF-1100)(Option) ........................................................................................ 1-3
1-2 Part Names............................................................................................................................... 1-4
(1) Machine Exterior.................................................................................................................. 1-4
(2) Connectors/Interior .............................................................................................................. 1-5
(3) With Optional Equipments Attached .................................................................................... 1-6
(4) Operation Panel Keys (LCD) ............................................................................................... 1-7
(5) Operation Panel Keys (LED) ............................................................................................... 1-8
1-3 Overview of Optional Equipment .............................................................................................. 1-9
(1) PF-1100 "Paper Feeder" ..................................................................................................... 1-9
(2) Card Authentication Kit(B) "Card Authentication Kit"........................................................... 1-9
(3) UG-33 "ThinPrint Option" .................................................................................................... 1-9
(4) SD/SDHC Memory Card.................................................................................................... 1-10
2 Installation
2-1 Environment ............................................................................................................................. 2-1
2-2 Installing the main unit .............................................................................................................. 2-2
(1) Unpacking and checking bundled items .............................................................................. 2-3
(1-1) Main unit..................................................................................................................... 2-3
(1-2) Paper Feeder (Option) ............................................................................................... 2-4
(2) Installing the optional equipment ......................................................................................... 2-5
(3) Connecting to other device.................................................................................................. 2-5
(4) Connecting to the cable....................................................................................................... 2-6
(4-1) LAN Cable .................................................................................................................. 2-6
(4-2) USB cable .................................................................................................................. 2-6
(5) Loading Paper ..................................................................................................................... 2-7
(6) Power-up ............................................................................................................................. 2-9
(7) Default (LCD model)..........................................................................................................2-10
(7-1) Setting Date and Time.............................................................................................. 2-10
(7-2) Network Settings ...................................................................................................... 2-11
(7-3) Altitude Adjustment Setting ...................................................................................... 2-12
(7-4) Installing Software .................................................................................................... 2-13
(7-5) Output Status Page .................................................................................................. 2-14
(7-6) Completion of installing the main unit (Turning the power off) ................................. 2-14
(7) Default (LED model) ..........................................................................................................2-15
(7-1) Network Settings ...................................................................................................... 2-15
(7-2) Altitude Adjustment Setting ...................................................................................... 2-16
(7-3) Installing Software .................................................................................................... 2-17
(7-4) Output Status Page .................................................................................................. 2-18
(7-5) Completion of installing the main unit (Turning the power off) ................................. 2-18
2RV/2RW/2RX/2RY/3RA-1

CONTENTS

3 Machine Design
3-1 Cross-section view ................................................................................................................... 3-1
(1) Main unit + Paper feeder (option) ........................................................................................ 3-1
3-2 The configuration of the electrical components ........................................................................ 3-2
(1) Electric parts........................................................................................................................ 3-2
2RV/2RW/2RX/2RY/3RA-1
(1-1) Machine left side ........................................................................................................ 3-2
(1-2) Machine right side ...................................................................................................... 3-3
(1-3) Paper feeder (option) ................................................................................................. 3-4
(2) Descriptions about the major PWBs.................................................................................... 3-5
(2-1) Main/Engine PWB ...................................................................................................... 3-5
(2-2) High-voltage PWB ...................................................................................................... 3-5
(2-3) Power source PWB .................................................................................................... 3-5
(2-4) Operation panel PWB (LCD) ...................................................................................... 3-6
(2-5) Operation panel PWB (LED) ...................................................................................... 3-6
(3) Electric parts layout ............................................................................................................. 3-7
(3-1) PWBs ......................................................................................................................... 3-7
(3-2) Sensors and Switches.............................................................................................. 3-10
(3-3) Motors ...................................................................................................................... 3-13
(3-4) Others....................................................................................................................... 3-15
3-3 Drive system ........................................................................................................................... 3-17
(1) Drive system for the paper conveying ............................................................................... 3-17
(2) Each section drive ............................................................................................................. 3-18
(2-1) Primary paper feed drive .......................................................................................... 3-18
(2-2) Drum drive................................................................................................................3-18
(2-3) Developer drive ........................................................................................................ 3-19
(2-4) Fuser unit drive......................................................................................................... 3-19
3-4 Mechanical construction ......................................................................................................... 3-20
(1) Paper feed section............................................................................................................. 3-20
(1-1) Cassette paper feed section..................................................................................... 3-20
(1-2) MP tray paper feed section ...................................................................................... 3-22
(2) Optical section ................................................................................................................... 3-24
(2-1) Laser scanner unit.................................................................................................... 3-24
(3) Developer section.............................................................................................................. 3-26
(3-1) Developer unit .......................................................................................................... 3-26
(4) Drum section ..................................................................................................................... 3-28
(4-1) Main charger unit...................................................................................................... 3-28
(4-2) Cleaning ................................................................................................................... 3-28
(5) Conveying/Transfer and Separation section ..................................................................... 3-30
(6) Fuser section ..................................................................................................................... 3-32
(7) Eject and feedshift section................................................................................................. 3-34
(8) Duplex conveying section.................................................................................................. 3-36
(9) Paper feeder (option)......................................................................................................... 3-38
4 Maintenance
4-1 Precautions for the maintenance ..............................................................................................4-1
(1) Precautions.......................................................................................................................... 4-1
(2) Storage and handling of the drum ....................................................................................... 4-1
(3) Storage of the toner container ............................................................................................. 4-1
(4) Screening of the toner container ......................................................................................... 4-2
4-2 Maintenance parts .................................................................................................................... 4-3
(1) Maintenance kits.................................................................................................................. 4-3
(2) Executing the maintenance mode after replacing the maintenance kit ............................... 4-3
(3) Maintenance parts list.......................................................................................................... 4-3
(4) Periodic maintenance Procedures....................................................................................... 4-4
4-3 Maintenance parts replacement procedures ............................................................................ 4-5
(1) Cassette paper feed section................................................................................................ 4-5
2RV/2RW/2RX/2RY/3RA-1
(1-1) Detaching and reattaching the Paper feed roller........................................................ 4-5
(1-2) Detaching and reattaching the retard roller ................................................................ 4-6
(1-3) Detaching and reattaching the MP paper feed pulley ................................................ 4-8
(2) Developer section.............................................................................................................. 4-10
(2-1) Detaching and reattaching the developer unit.......................................................... 4-10
(3) Drum section ..................................................................................................................... 4-11
(3-1) Detaching and reattaching the drum unit ................................................................. 4-11
(3-2) Detaching and reattaching the main charger unit..................................................... 4-13
(4) Transfer section................................................................................................................. 4-14
(4-1) Detaching and reattaching the transfer roller unit .................................................... 4-14
(5) Fuser section ..................................................................................................................... 4-17
(5-1) Detaching and reattaching the fuser unit.................................................................. 4-17
4-4 Disassembly and Reassembly ............................................................................................... 4-21
(1) Outer covers ...................................................................................................................... 4-21
(1-1) Detaching and reattaching the left rear cover .......................................................... 4-21
(1-2) Detaching and reattaching the upper rear cover ...................................................... 4-21
(1-3) Detaching and reattaching the left cover.................................................................. 4-22
(1-4) Detaching and reattaching the right cover................................................................ 4-23
(1-5) Detaching and reattaching the front cover ............................................................... 4-24
(1-6) Detaching and reattaching the rear cover ................................................................ 4-25
(2) Optical section ................................................................................................................... 4-26
(2-1) Detaching and reattaching the laser scanner unit (LSU).......................................... 4-26
(3) Drive section...................................................................................................................... 4-33
(3-1) Detaching and reattaching the main motor .............................................................. 4-33
(3-2) Detaching and reattaching the fuser pressure release drive unit ............................. 4-37
(3-3) Detaching and reattaching the MP solenoid (front side) .......................................... 4-43
(3-4) Detaching reattaching the clutch. ............................................................................. 4-46
(3-5) Detaching and reattaching the eject solenoid .......................................................... 4-51
(4) Others................................................................................................................................ 4-60
(4-1) Detaching and reattaching the eraser ...................................................................... 4-60
(4-2) Fan motor attachment direction................................................................................ 4-62
(5) PWBs................................................................................................................................. 4-63
(5-1) Detaching and reattaching the main/engine PWB.................................................... 4-63
(5-2) Detaching and reattaching the high voltage PWB .................................................... 4-68
(5-3) Detaching and reattaching the low voltage power source PWB............................... 4-76
(5-4) Detaching and reattaching the Wi-Fi PWB. .............................................................. 4-81
(5-5) Detaching and reattaching the USB PWB. ............................................................... 4-82
4-5 Maintenance parts replacement procedures (option) ............................................................. 4-87
(1) Paper feeder...................................................................................................................... 4-87
(1-1) Detaching and reattaching the PF main PWB .......................................................... 4-87
(1-2) Detaching and reattaching PF conveying motor. ..................................................... 4-88
(1-3) Detaching and reattaching the PF clutch. ................................................................ 4-91
5Firmware
5-1 Firmware update (LCD model) ................................................................................................. 5-1
5-2 Firmware update (LED model) ................................................................................................. 5-5
6 Service modes
6-1 Service modes (LCD model) ....................................................................................................6-1
(1) Executing the service mode ................................................................................................ 6-1
(2) Descriptions of service modes............................................................................................. 6-3
6-2 Service mode (LED model) .................................................................................................... 6-14
(1) Maintenance menu ............................................................................................................ 6-14
(2) Printing the report .............................................................................................................. 6-15
(3) Toner install mode ............................................................................................................. 6-17
(4) Checking/clearing the maintenance cycle ......................................................................... 6-17
6-3 Print event log......................................................................................................................... 6-18
7Troubleshooting
7-1 Image formation failure ............................................................................................................. 7-1
(1) Engine Factors (Paper conveying cause: Transfer, Fuser and Separation)........................ 7-2
(1-1) spots........................................................................................................................... 7-5
(1-2) Horizontal streaks or bands........................................................................................ 7-5
(1-3) Vertical streaks or bands (white) ................................................................................ 7-5
(1-4) Vertical streaks or bands............................................................................................ 7-6
(1-5) Center of the original and output image is inconsistent.............................................. 7-6
(1-6) Irregular error in the leading edge between original
and output image (variation in the paper leading edge timing) .................................. 7-6
(1-7) Blank image................................................................................................................ 7-7
(1-8) The image is not partly printed (blank or white spots) ............................................... 7-7
(1-9) The entire image is light ............................................................................................. 7-7
(1-10) Blurred image ............................................................................................................. 7-8
(1-11) Blurred characters ...................................................................................................... 7-8
(1-12) Color shift in the main scanning direction................................................................... 7-8
(1-13) Color shift in the sub scanning direction..................................................................... 7-8
(1-14) Toner smudge at the paper edge ............................................................................... 7-9
(1-15) Dirty reverse side .......................................................................................................7-9
(1-16) Offset image ............................................................................................................... 7-9
(1-17) Color reproduction is poor ........................................................................................ 7-10
(1-18) Fusing failure............................................................................................................ 7-10
(1-19) Paper skew...............................................................................................................7-11
(1-20) Uneven transfer........................................................................................................ 7-11
(1-21) Paper creases .......................................................................................................... 7-12
(2) Engine Factors (Image forming cause) ............................................................................. 7-13
(2-1) Background is colored.............................................................................................. 7-15
(2-2) Black dots................................................................................................................. 7-16
(2-3) Horizontal streaks or bands (white/black) ................................................................ 7-17
(2-4) Irregular horizontal streaks and bands (black) ......................................................... 7-18
(2-5) Vertical streaks or bands (white) .............................................................................. 7-18
(2-6) Vertical streaks and bands (black) ........................................................................... 7-19
(2-7) Blank image.............................................................................................................. 7-19
(2-8) Entire blank image (black)........................................................................................ 7-20
(2-9) Part of the image is not copied................................................................................. 7-20
(2-10) The entire image is light ........................................................................................... 7-21
(2-11) Blurred image ........................................................................................................... 7-22
(2-12) Offset image .............................................................................................................7-22
(2-13) Horizontal uneven density ........................................................................................ 7-23
(2-14) Vertical uneven density ............................................................................................ 7-23
7-2 Feeding/Conveying Failures ...................................................................................................7-24
(1) Prior standard check items ................................................................................................ 7-24
2RV/2RW/2RX/2RY/3RA-3
2RV/2RW/2RX/2RY/3RA-3
(1-1) Paper jam due to the cover-open detection ............................................................. 7-24
(1-2) Paper jam due to the wave or curl in the fuser section of the damp paper .............. 7-25
(1-3) Paper jam due to dog-ear, skew, crease. fusing failure, curl, etc............................. 7-25
(1-4) Paper jam due to the guide factor ............................................................................ 7-25
(1-5) Paper jam due to paper loading failure at the paper source .................................... 7-26
(1-6) Paper jam due to the inferior paper.......................................................................... 7-26
(1-7) Paper jam caused by conveying rollers and pulleys ................................................ 7-27
(1-8) Paper jam due to the sensor .................................................................................... 7-27
(1-9) Paper jam due to setting failure or detection failure ................................................. 7-28
(1-10) Paper jam due to the static electricity....................................................................... 7-28
(1-11) Paper jam due to paper storage environment (high humidity) ................................. 7-28
(2) Paper jam indication .......................................................................................................... 7-29
(2-1) LCD model ............................................................................................................... 7-29
(2-2) LED model................................................................................................................ 7-29
(3) Paper jam detection condition ........................................................................................... 7-30
(4) Jam Codes ........................................................................................................................ 7-32
7-3 Self diagnostic ........................................................................................................................ 7-68
(1) Self diagnostic function...................................................................................................... 7-68
(2) Self diagnostic codes......................................................................................................... 7-68
(2-1) Error codes list ......................................................................................................... 7-68
(2-2) Content of Self Diagnostic........................................................................................ 7-69
(3) System Error (Fxxxx) Outline ............................................................................................ 7-90
(3-1) System Error code list .............................................................................................. 7-90
(3-2) Content of System Error (Fxxxx) Outline.................................................................. 7-90
(4) System Error (Fxxxx) Outline ............................................................................................ 7-93
7-4 Print Errors ............................................................................................................................. 7-96
(1) The paper loading message appears ................................................................................ 7-97
(2) The paper direction is incorrect ......................................................................................... 7-98
(3) Paper is fed from the MP tray ............................................................................................ 7-98
(4) Garbled characters ............................................................................................................ 7-99
(5) Data is output in monochrome........................................................................................... 7-99
(6) Paper is not fed from the MP tray.................................................................................... 7-100
(7) The same data is printed out endlessly ........................................................................... 7-100
(8) [Print Job Error] or [Printing Queue] is displayed on the PC screen
and [Printer Unavailable] on the printer properties. ......................................................... 7-100
(9) Printer Pending message is displayed but [Processing]
or [Memory] lamp turns on on the operation panel. ......................................................... 7-101
(10) Output is unavailable in sleep mode due to the main unit startup failure ........................ 7-101
(11) [Processing] or [Memory] lamp turns on on the operation panel. ................................... 7-101
(12) Print stops and operation lock after printing several pages.
No error is displayed and if directing print, it is on hold. .................................................. 7-101
(13) Print out is not available from the network factor (1) ....................................................... 7-102
(14) Print out is not available from the network factor (2) ....................................................... 7-102
(15) Print out is not available from the network factor (3) ....................................................... 7-103
(16) Print out is not available from the network factor (4) ....................................................... 7-103
(17) Print out is not available from the network factor (5) ....................................................... 7-104
(18) Print out is not available from the network factor (6) ....................................................... 7-104
(19) Print out is not available from the network factor (7) ....................................................... 7-105
(20) Print out is not available from the printer driver setting factor (1) .................................... 7-106
(21) Print out is not available from the printer driver setting factor (2) .................................... 7-106
(22) Print out is not available from the printer driver setting factor (3) .................................... 7-106
(23) Print out is not available from the printer driver setting factor (4) .................................... 7-107
2RV/2RW/2RX/2RY/3RA-3
(24) Print out is not available from the printer driver setting factor (5) .................................... 7-107
(25) Print out is not available from the printer driver setting factor (6) .................................... 7-107
(26) A part of the image is missing ......................................................................................... 7-108
(27) "Paper Mismatch Error" appears ..................................................................................... 7-108
7-5 Error Messages .................................................................................................................... 7-109
(1) The [Add Paper] message appears while the paper is loaded on the MP tray................ 7-109
7-6 Abnormal Noise .................................................................................................................... 7-110
(1) Abnormal sound (basic treatment) .................................................................................. 7-110
(2) Abnormal sounds from the paper conveying section....................................................... 7-111
(3) Abnormal sound from the developer section ................................................................... 7-111
(4) Abnormal sound from the document processor............................................................... 7-111
(5) Abnormal sound from the exit section ............................................................................. 7-111
(6) Abnormal sound from the primary paper feed section..................................................... 7-112
(7) Abnormal sound from the machine front side .................................................................. 7-112
(8) Abnormal sound from the lower side than the fuser exit section ..................................... 7-113
(9) Abnormal sound from the upper side of the fuser exit section ........................................ 7-113
(10) Abnormal sound from the fuser section........................................................................... 7-113
(11) Abnormal sound from inside the machine ....................................................................... 7-113
(12) Abnormal sound from inside the machine ....................................................................... 7-114
(13) Abnormal sound from inside the machine ....................................................................... 7-114
(14) The driving sound is noisy during printing ....................................................................... 7-115
(15) The rotation sound of the fan is noisy.............................................................................. 7-115
7-7 Malfunction ........................................................................................................................... 7-116
(1) The main unit does not operate at all even if the power switch is turned on ................... 7-116
(2) Toner drops over the paper conveying section. .............................................................. 7-116
(3) The login fails with other than the ID card ....................................................................... 7-117
8PWBs
8-1 Description for PWB ................................................................................................................. 8-1
(1) Main/Engine PWB ............................................................................................................... 8-1
(2) High voltage PWB ............................................................................................................... 8-7
(3) Low voltage power supply PWB .......................................................................................... 8-9
(4) Operation panel PWB (LCD) ............................................................................................. 8-11
(5) Operation panel PWB (LED) ............................................................................................. 8-13
(6) PF main PWB (option)....................................................................................................... 8-15
9 Appendixes
9-1 Appendixes ............................................................................................................................... 9-1
(1) Repetitive defects gauge .....................................................................................................9-1
(2) Firmware environment commands ...................................................................................... 9-2
(3) Wiring diagram .................................................................................................................. 9-10
(3-1) Standard................................................................................................................... 9-10
(3-2) PF-1100 (Options).................................................................................................... 9-13
Installation Guide
PF-1100(250 sheets × 1 Paper Feeder)

1 Specifications

1-1 Specifications

(1) Common function

Item Description
Type Desktop Printing Method Electrophotography by semiconductor laser Paper Weight Cassette
2RV/2RW/2RX/2RY/3RA
40 ppm model 35 ppm model
P2040dw P2040dn P2235dw P2235dn
2
60 to 163 g/m
Multi Purpose Tray
Paper Type Cassette Plain, Rough, Recycled, Preprinted, Bond, Color, Prepunched,
Multi Purpose Tray
Paper Size Cassette A4, A5-R, A5, A6, B5, Letter, Legal, Folio, 216 × 340 mm,
Multi Purpose Tray
Printable Area Print margin for top, bottom and both sides is 4.2 mm. Warm-up Time
(23°C/ 73.4°F, 60%)
Paper Capac­ity
Power on 15 seconds or less Sleep 10 seconds or less
Cassette
60 to 220 g/m², 209g/m² (Hagaki)
Letterhead, Thick, High Quality, Custom 1 to 8 (Duplex: Same as Simplex)
Plain, Transparency (OHP film), Rough, Vellum, Labels, Recy­cled, Preprinted, Cardstock, Coated, Color, Prepunched, Let­terhead, Envelope, Thick, High Quality, Custom 1 to 8
Statement, Executive, Oficio II, 16K, B5(ISO), Custom (105 x 148 to 216 x 356 mm)
A4, A5-R, A5, A6, B5, B6, Letter, Legal, Folio, 216 × 340 mm, Statement-R,Executive, Oficio II, 16K, B5(ISO), Envelope #10, Envelope #9, Envelope #6 3/4, Envelope Monarch, Envelope DL, Envelope C5, Hagaki (Card­stock), Oufukuhagaki (Return postcard), youkei 4, youkei 2, Custom (70 x 148 to 216 x 356 mm)
300 Sheets (64 g/m2)
250 Sheets (80 g/m2)
*1
*1
Multi Purpose Tray
Output Tray Capacity
Image Write System Semiconductor laser and electrophotography (twin beams) Photoconductor OPC drum (diameter 30 mm) Charging system Positive charge scorotron system Developer system Magnetic mono-component developing system
Transfer system Transfer roller method
Inner tray 250 sheets (80 g/m²)
120 sheets (A4/Letter or smaller) (64 g/m2) 100 sheets (A4/Letter or smaller) (80 g/m2)
Toner: magnetic toner Toner feed system: leveled toner feed
1-1
2RV/2RW/2RX/2RY/3RA-3
Item Description
40 ppm model 35 ppm model
P2040dw P2040dn P2235dw P2235dn
Separation system Curvature separation + discharger needle (grounded) : except
100 V model Curvature separation + discharger needle (DC voltage impressed) : 100 V model only
Cleaning system Counter blade Charge erasing system Exposure by cleaning lamp (LED) Fusing system Sliding belt + foam press roller system
Heat source: halogen heater Abnormal temperature preventing device: 2 thermocat
Operation Panel 2-line LCD LED Memory 256 MB
Interface USB Interface Connector: 1 (Hi-Speed USB)
USB Port: 1 (Hi-Speed USB)
Network Network interface: 1
(10 BASE-T/100 BASE-TX/1000 BASE-T)
Operating Environment
Wireless LAN Wireless LAN
support Only
Temperature 10 to 32.5°C/50 to 90.5°F Humidity 10 to 80%
- Wireless LAN support Only
-
Altitude 3,500 m/11,482 ft maximum
Brightness 1,500 lux maximum Dimension (W × D × H) 14.77" × 15.48" × 10.71" 375 × 393 × 272 mm Weight (without toner container) Approx. 30.9 lb/Approx. 14 kg Space Required (W × D) (Using multi purpose tray) 14.77" × 28.47" 375 × 723 mm Power Source AC100 V, 50/60 Hz, 9.5A
AC120 V, 60 Hz, 8.1A
AC220 to 240V, 50 Hz, 4.2A
*1 Up to upper limit height line in the cassette.
1-2

(2) Printer Functions

2RV/2RW/2RX/2RY/3RA
Item Description
40 ppm model 35 ppm model
P2040dw P2040dn P2235dw P2235dn
Printing Speed A4/A5 40 sheets/min
Letter 42 sheets/min Legal 34 sheets/min B5 27 sheets/min A5-R 19 sheets/min A6 19 sheets/min 16K 22 sheets/min
First Print Time (A4, feed from Cassette)
Resolution 300 dpi × 300 dpi, 600 dpi × 600 dpi, 1200 dpi equivalent ×
Operating System Windows XP, Windows Server 2003, Windows Vista, Windows
Interface USB Interface Connector: 1 (Hi-Speed USB)
Wireless LAN Wireless LAN
Page Description Language PRESCRIBE
6.4 seconds or less 6.8 seconds or less
1200 dpi equivalent, 1800 dpi equivalent × 600 dpi
7, Windows 8, Windows 8.1, Windows 10, Windows Server 2008/R2, Windows Server 2012/R2, Mac OS X v10.5 or later
Network interface: 1
(10 BASE-T/100 BASE-TX/1000 BASE-T)
- Wireless LAN
support Only
A4/A5 35 sheets/min Letter 37 sheets/min Legal 30 sheets/min B5 24 sheets/min A5-R 17 sheets/min A6 17 sheets/min 16K 20 sheets/min
-
support Only
Emulations PCL6(PCL-XL, PCL5c) KPDL3, (PostScript3 compatible),

(3) Paper Feeder (PF-1100)(Option)

Item Description
Paper Supply Method Friction roller feeder
Paper Size
Supported Paper Paper weight: 60 to 163 g/m²
Dimensions (W) × (D) × (H) 14.77" × 15.48" × 3.94" 375 × 393 × 100 mm Weight Approx. 6.4 lb/Approx. 2.9 kg
PDF, XPS, OpenXPS
(No. Sheets: 250, 80 g/m2, 1 cassette)
A4, A5-R, A5, B5, A6, Letter, Legal, Folio, 216 × 340 mm, Statement, Executive, Oficio II, 16K, B5(ISO), Custom (105 x 148 to 216 x 356 mm)
Media types: Plain, Recycled, Material
1-3

1-2 Part Names

(1) Machine Exterior

2RV/2RW/2RX/2RY/3RA
1
2
6
5
3
4
7
8
1Top Tray
2 Eject Stopper
3 Cassette 1
4 Power Switch
5 Front Cover Open Button
6 Operation Panel
7 Rear cover
8 Anti-theft Lock Slot
1-4

(2) Connectors/Interior

2RV/2RW/2RX/2RY/3RA
1
10
2
9
3
4
7 86
5
1. USB Interface Connector
2. Network Interface Connector
3. Feed Cover
4. Paper Length Guide
5. Paper Width Guides
6. USB Memory Slot
7. Multi Purpose Tray
8. Sub Tray
9. Paper Guides
10. Fuser Cover
1-5
2RV/2RW/2RX/2RY/3RA
12
11
11. Toner Container Release Button
12. Toner Container

(3) With Optional Equipments Attached

1
2
1. Cassette 2
2. Cassette 3
1-6

(4) Operation Panel Keys (LCD)

2RV/2RW/2RX/2RY/3RA
12
1
11
2, 3
4
10
5
6
7
9
8
1. [Menu] key: Displays the Menu screen.
2. Arrow keys: Increments or decrements numbers, or selects menu in the message display. When a specific error occurs, select the [] ( ?) key to show the Help screen.
3. [OK] key: Finalizes a function or menu, and numbers that have been entered.
4. [Go] key: Clears a specific error, and wakes the machine from the sleep state.
5. [Quiet Mode] key: Lower print and scan speed for quiet processing.
6. [Wi-Fi] indicator *1 : Blinks during Wi-Fi connection.
7. [Energy Saver] indicator: Lights up when the machine is in energy save mode.
8. [Ready] indicator: Lights up in the print ready state. Blinks during print processing or when an error occurs.
9. [Attention] indicator: Lights or blinks when an error occurs and a job is stopped.
10. [Cancel] key: Cancel a printing job.
11. [Logout] key: Exits the operation for the current user (i.e. log out).
12. Message display: Displays the setting menu and error messages.
*1: Wi-Fi model only
1-7

(5) Operation Panel Keys (LED)

2RV/2RW/2RX/2RY/3RA
1
7
2
6
3
4
8
9
5
11
10
1. [Attention] indicator : (Lit/Flashing) An error has occurred.
2. [JAM] indicator : (Lit) A paper jam has occurred.
3. [Toner] indicator : (Lit) Toner is empty.
4. [Paper] indicator : (Lit) The paper has run out when printing. (Flashing) The specified cassette or paper feeder has no
paper at Ready status.
5. [Wi-Fi] indicator*1 : (Lit) The machine is connected to Wi-Fi.
6. [Energy Saver] indicator : (Lit) The printer is in sleep mode.
7. [Processing] indicator : (Lit) Indicates online status (printing is possible).
8. [Quiet Mode] key: Lower print and scan speed for quiet processing.
9. [Go] key: Clears a specific error, and wakes the machine from the sleep state.
10. [Cancel] key : Pauses a job.
11. [Wi-Fi Direct] key*1 : Turns Wi-Fi Direct ON or OFF.
*1: Wi-Fi model only
Press for 1 second to cancel a job.
(Flashing) The toner is running low.
(Flashing) The printer is receiving data.
1-8

1-3 Overview of Optional Equipment

The following optional equipment is available for the machine.
2RV/2RW/2RX/2RY/3RA
(1) PF-1100
Software option
(3) UG-33
(4) SD/SDHC Memory Card
(2) Card Authentication Kit(B)

(1) PF-1100 "Paper Feeder"

Maximum two 250-sheet paper feeder can be installed.

(2) Card Authentication Kit(B) "Card Authentication Kit"

User login administration can be performed using ID cards. To do so, it is necessary to register ID card information on the previously registered local user list.

(3) UG-33 "ThinPrint Option"

This application allows print data to be printed directly without a print driver.
1-9
2RV/2RW/2RX/2RY/3RA

(4) SD/SDHC Memory Card

SD/SDHC memory card is a micro chip card that can save optional fonts, macros, forms. The machine is equipped with a slot for an SDHC memory card with a maximum size of 32 GB, and an SD memory card with a maximum size of 2 GB.
Reading the SD/SDHC Memory Card
Once inserted in the machine's slot, the contents of the can be read from the operation panel or automatically when you power on or reset the machine.
Installing and Formatting the SD/SDHC Memory Card
To use an unused SD/SDHC memory card, you must first use the machine to format the SD/SDHC memory card.
Installing the Memory Modules
1. Turn off the machine and disconnect the power cord and interface cable.
2. Remove the cover.
3. Insert the SD/SDHC memory card into the SD/SDHC memory card slot.
4. Replace the covers.
1-10
2RV/2RW/2RX/2RY/3RA

2 Installation 2-1 Environment

Installation environment
1. Temperature: 50 to 90.5°F (10 to 32.5°C) (But humidity should be 70% or less when the temperature is 90.5°F (32.5°C).)
2. Humidity: 10 to 80%(But the temperature should be 86°F (30°C) or less when humidity is 80%.)
3. Power AC100V 50/60Hz 8.1A or more AC120V 60Hz 8.1A or more AC220 to 240V 50HzA 4.2A or more
4. Frequency fluctuation: 50Hz+/-2% or 60Hz+/-2%
Installation location
The operative environmental conditions are as follows:
Adverse environmental conditions may affect the image quality. It is recommended to use the machine as follows: Humidity: 36 to 65% Temperature: 60.8 to 80.6°F or less (16 to 27°C). Avoid the following locations when selecting a site for the machine.
Avoid locations near a window or with exposure to direct sunlight Avoid locations with vibrations Avoid locations with rapid temperature fluctuations Avoid locations with direct exposure to hot or cold air Avoid poorly ventilated locations
If the floor is delicate, when this machine is moved after installation, the floor material may be damaged by the casters. During operation, some ozone is released, but the amount does not cause any ill effect to one's health. However, when using for a prolonged time in a poorly ventilated room or when printing large number of copies, it may become unpleasant with smell. To maintain the appropriate environment for copy work, it is suggested that the room be properly ventilated.
Installation space
300mm or more
300mm or more
Figure 2-1
200mm or more
300mm or more
500mm or more
2-1

2-2 Installing the main unit

Installation procedures
START
Unpacking and checking bundled items
Optional unit installation
Connecting the Other Dvices
Connecting the Interface Cable
2RV/2RW/2RX/2RY/3RA-1
Loading Paper
Turn the power on
Default Setting
Installing Software
Output a Status report
Completion of installing the main unit
IMPORTANT
Default setting will take about 10 minutes for the toner installation.
2-2

(1) Unpacking and checking bundled items

1. Right upper pad
2. Left upper pad
3. AC power cord
4. Product storage bag
5. Main unit
6. Accessories box
7. Documents
8. Left bottom pad
9. Lower right pad
10. Lower left pad
11. inner frame
12. Outer box

(1-1) Main unit

Take out the main unit and accessories from the packing case. Remove the tape and cushioning materials for packing from the main unit.
3
2
5
4
2RV/2RW/2RX/2RY/3RA
1
7
6
8
10
9
11
12
Figure 2-2
Note: Make sure to install the main unit on a level surface.
2-3

(1-2) Paper Feeder (Option)

1. Left pad
2. Right pad
3. Main unit protective sheet
4. Paper Feeder
5. Main unit storage bag
6. Outer box
7. Cassette spacer
Take the paper feeder out of the packing case. Remove the packing tape from the paper feeder.
2RV/2RW/2RX/2RY/3RA-1
1
7
4
3
5
2
6
Figure 2-3
2-4
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