RISK OF EXPLOSION IF BA TTER Y IS REPLACED BY AN INCORRECT TYPE. DISPOSE
OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your
local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BA TTERIE EST REMPLACEE P AR UN MODELE
DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES
INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les
fonctionnaires municipaux de votre région pour les détails concernant des déchets solides
et une mise au rebut appropriée.
Notation of products in the manual
For the purpose of this service manual, products are identified by print speed, and presence of FAX.
ECOSYS M2030dn Type PN : 3in1 model by 30ppm (without FAX and document processor)
ECOSYS M2030dn : 3in1 model by 30ppm (without FAX)
ECOSYS M2530dn : 4in1 model by 30ppm (with FAX)
ECOSYS M2035dn : 3in1 model by 35ppm (without FAX)
ECOSYS M2535dn : 4in1 model by 35ppm (with FAX)
Revision history
RevisionDatePagesRevised contents
112 November 2013 1-3-23, 1-3-65Correction: FAX country code
29 January 2014ContentsCorrection
1-3-19 to 24Correction: U411 and U425
AddressCorrection
315 Febraury 20141-1-2Correction: Amperage rating
1-2-1Correction: Power supply specification
1-3-19, 1-3-20
1-3-22 to 24
1-3-25, 1-3-26Added: Procedure change
1-3-63Added: the explanation to (59) Media type attributes
1-4-29, 1-4-30Added: Code 3102
1-6-1, 1-6-2Added: Safe- Update
2-4-3Added: Comment to (2)Repetitive defects gauge
44 April 20141-6-2Correction: Fig 1-6-2
520 May 2014ContentsCorrection
1-3-11
1-3-13 to 28
1-3-32
1-3-34 to 37
1-3-71
1-3-75 to 78
1-3-38Correction: Description of table
1-6-1, 1-6-2Correction: Correction of an explanatory note
614 November 2014 ContentsCorrection
1-3-2 to 5Correction: (2) Maintenance modes item list
730 January 20151-1-6 to 8Correction: Number of part, missing pages
1-3-87Correction: 5 to 100 (%)
This page is intentionally left blank.
Safety precautions
This booklet provides safety warnings and precautions for our service personnel to ensure the safety of
their customers, their machines as well as themselves during maintenance activities. Service personnel
are advised to read this booklet carefully to familiarize themselves with the warnings and precautions
described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and
to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING:Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle () symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to
one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or
electric shock. Connecting the earth wire to an object not approved for the purpose may cause
explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, lightning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally
ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately.
If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure
when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were
removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power
switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
7.0 s or less
(Excluding time for system stabilization immediately after turning on the
main power.)
Fast 1200
600 dpi
300 dpi
Windows 2000, Windows XP, Windows XP Professional,
Windows Server 2003, Windows Server 2003 x64 Edition,
Windows Vista x86 Edition, Windows Vista x64 Edition,
Windows 7 x86 Edition, Windows 7 x64 Edition, Windows 8 x86 Edition,
Windows 8 x64 Edition, Windows Server 2008,
Windows Server 2008 x64 Edition, Windows Server 2012 x64 Edition
Apple Macintosh OS 9.x, Apple Macintosh OS X
USB interface connector: 1 (USB 2.0)
USB host: 1
Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
PC transmission
SMB: Scan to PC
E-mail
SMTP: Scan to E-mail
FTP transmission
FTP, FTP over SSL: Scan to FTP
USB transmission
USB: Scan to USB
TWAIN scan
WIA scan
*1
*2
*1 Available operating system: Windows XP, Windows Server 2003, Windows Vista,
Windows Server 2008, Windows 7
*2 Available operating system: Windows Vista, Windows Server 2008, Windows 7
1-1-4
Document processor (Standard model only)
ItemSpecifications
Original feed methodAutomatic feed
Supported original typesSheet originals
2PK/2PL/2PM/2PN
Original sizes
Original weights
Loading capacity50 sheets (50 to 80 g/m
Dimensions (W × D × H)
Maximum: A4/Legal
Minimum : A5/Statement
Simplex: 50 to 120 g/m
Duplex : 50 to 110 g/m
2
490 × 339 × 104 mm
19 5/16 × 13 3/8 × 4 1/8”
2
2
) or less
Weight3 kg/ 6.6 lb or less
FAX (4 in 1 model (with FAX) only)
ItemSpecifications
CompatibilitySuper G3
Communication lineSubscriber telephone line
Transmission time3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart)
Report outputSent result report, FAX RX result report, Activity report, Status page
NOTE: These specifications are subject to change without notice.
1-1-5
1-1-2 Parts names
25
6
8
7
1
2
4
5
9
10
12
11
13
13
17
18
22
24
23
19
20
21
16
15
15
14
3
12
26
27
28
29
31
30
1. Platen (contact glass)
2. Original size Indicator plate
3. Operation panel
4. Top cover
5. Front cover
6. Main charger cleaner
7. Drum unit
8. Lock lever
9. Toner container
10. Top tray
11. Paper length guide
12. Paper stopper
13. Paper width guides
14. Cassette
15. Paper width guides (MP tray)
16. MP (Multi-Purpose) tray
17. MP tray extension
18. USB Interface connector
19. Network Interface connector
20. Tel connector (T1) *1
21. Line connector (L1) *1
22. Rear cover
23. Power switch
24. Power cord connector
25. Top cover
26. Original width guides *2
27. Original table *2
28. Original eject table *2
29. Opening handle *2
30. USB host connector
31. Original cover *3
(1) Overall
2PK/2PL/2PM/2PN-7
Figure 1-1-1
*1: 4in1 model (with FAX) only
*2: Only model with Document Processor as standard / *3: Only model with original cover as standard
1-1-6
(2) Operation panel
1
1112 131415 1617 18
19202122
2627 2829 30252423
3245679108
1. System menu/Counter key
(LED)
2. Status/Job Cancel key (LED)
3. Copy key (LED)
4. Address Book key
5. Address Recall/Pause key *
6. Confirm Destination key
7. Add Destination key
8. On Hook key *
9. One-touch keys
10. Message display
11. Document Box key (LED)
12. FAX key (LED) *
13. Send key (LED)
14. Shift Lock key (LED)
15. Left Select key
16. Processing indicator
17. Memory indicator
18. Right Select key
19. Function Menu key (LED)
20. Numeric keys
21. Clear key
22. Reset key
23. Attention indicator
24. Back key
25. OK key
26. Cursor keys
27. Start key (LED)
28. Stop key
29. Program keys
30. Logout key (LED)
2PK/2PL/2PM/2PN-7
*: 4in1 model (with FAX) only
Figure 1-1-2
1-1-7
(3) Option
1. Machine
2. Paper feeder
2PK/2PL/2PM/2PN-7
1
System Kit
2
2
Expention memory: for copy and printer
General-purpose 144pin DIMM (1 slot)
Card Authentication Kit(B)
Network interface Kit (3in1 model only)
IB-50
IB-51 (Wire less LAN)
Figure 1-1-3
1-1-8
1-1-3 Machine cross section
1. Cassette
2. MP tray
3. Paper feed/conveying section
4. Toner container
5. Developer unit
6. Main charger unit
7. Drum unit
8. Laser scanner unit (LSU)
9. Transfer/separation section
10. Fuser section
11. Exit section
12. Duplex/conveying section
13. Scanner section
13
2PK/2PL/2PM/2PN
Paper path
Paper path
45678
(option)
11
10
1912
Figure 1-1-4
Light path
2
3
1-1-9
14
14. Image scanner unit (ISU)
15. Document processor (DP) *
2PK/2PL/2PM/2PN
15
Original pathLight path
Figure 1-1-5
* : Only model with Document Processor as standard
1-1-10
2PK/2PL/2PM/2PN-3
1-2 Installation
1-2-1 Installation environment
1. Temperature: 10 to 32.5C/50 to 90.5F
2. Humidity: 15 to 80%RH
3. Power supply: 120 V AC, 10.0 A or more
220 - 240 V AC, 6.0 A or more
4. Power source frequency: 50 Hz 0.3%/60 Hz 0.3%
5. Installation location
Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams.
Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an
abrupt change in the environmental temperature; and cool or hot, direct air.
Avoid places subject to dust and vibrations.
Choose a surface capable of supporting the weight of the machine.
Place the machine on a level surface (maximum allowance inclination: 1).
Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such
as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic solvents.
Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
* 120 V AC model only.
** 220-240 V AC model only.
(1) Unpacking
2PK/2PL/2PM/2PN
23
22
21
20
19
24
7
12
17
16
18
14
11
15
13
6
9
10
8
3
2
Figure 1-2-2
1
1-2-2
4
5
(2) Removing the tapes
<Procedure>
1. Remove two tapes.
2. Open the sheet.
2PK/2PL/2PM/2PN
Sheet
Ta pe
Ta pe
Sheet
3. Remove two tapes A.
4. Open the top cover.
5. Remove the tape B and then remove
the spacer.
6. Close the top cover.
Figure 1-2-3
Tap e A
Top cover
Spacer
Tap e A
Tap e B
1-2-3
Figure 1-2-4
7. Remove two tapes.
DP
Sheet
Paper
2PK/2PL/2PM/2PN
Ta pe
Ta pe
8. Open the DP.
9. Remove the sheet.
10. Remove the paper.
Figure 1-2-5
Figure 1-2-6
1-2-4
11. Remove the tape A.
Tapes B
Tapes B
Tapes B
Tapes B
Tape A
Lock lever
12. Move the lock lever to the position of
release.
* : When turning on power if the lock lever is
not released, the error message is displayed.
13. Close the DP.
14. Remove eight tapes B.
2PK/2PL/2PM/2PN
Figure 1-2-7
1-2-5
1-2-3 Installing the expansion memory (option)
<Procedure>
1. Turn off the power switch and pull out
the power cable.
Caution: Do not insert or remove
expansion memory while machine
power is on.
Doing so may cause damage to the
machine and the expansion memory.
2. Remove the right side cover.
3. Remove the screw.
2PK/2PL/2PM/2PN
Screw
Right side cover
4. Open the memory slot cover.
5. Insert the expansion memory into the
memory socket so that the notches on
the memory align with the corresponding protrusions in the slot.
6. Close the memory slot cover.
7. Secure the screw.
8. Refit the right side cover.
9. Print a status page to check the memory expansion.
If memory expansion has been properly
performed, information on the installed
memory is printed with the total memory
capacity has been increased. Standard
memory capacity 256 MB.
Figure 1-2-8
Memory slot cover
1
Memory
socket
1-2-6
Expansion memory
2
Figure 1-2-9
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