KYOCERA ECOSYS M2030dn/PN, ECOSYS M2030dn, ECOSYS M2530dn, ECOSYS M2035dn, ECOSYS M2535dn Service Manual

ECOSYS M2030dn/PN ECOSYS M2030dn ECOSYS M2530dn ECOSYS M2035dn ECOSYS M2535dn
SERVICE
MANUAL
Published in February 2015
842PK117
2PKSM067
Rev.7
CAUTION
RISK OF EXPLOSION IF BA TTER Y IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal.
ATTENTION
IL Y A UN RISQUE D’EXPLOSION SI LA BA TTERIE EST REMPLACEE P AR UN MODELE DE TYPE INCORRECT. METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES.
Il peut être illégal de jeter les batteries dans des eaux d’égout municipales. Vérifiez avec les fonctionnaires municipaux de votre région pour les détails concernant des déchets solides et une mise au rebut appropriée.
Notation of products in the manual
For the purpose of this service manual, products are identified by print speed, and presence of FAX.
ECOSYS M2030dn Type PN : 3in1 model by 30ppm (without FAX and document processor) ECOSYS M2030dn : 3in1 model by 30ppm (without FAX) ECOSYS M2530dn : 4in1 model by 30ppm (with FAX) ECOSYS M2035dn : 3in1 model by 35ppm (without FAX) ECOSYS M2535dn : 4in1 model by 35ppm (with FAX)

Revision history

Revision Date Pages Revised contents
1 12 November 2013 1-3-23, 1-3-65 Correction: FAX country code 2 9 January 2014 Contents Correction
1-3-19 to 24 Correction: U411 and U425 Address Correction
3 15 Febraury 2014 1-1-2 Correction: Amperage rating
1-2-1 Correction: Power supply specification 1-3-19, 1-3-20
1-3-22 to 24 1-3-25, 1-3-26 Added: Procedure change 1-3-63 Added: the explanation to (59) Media type attributes 1-4-29, 1-4-30 Added: Code 3102 1-6-1, 1-6-2 Added: Safe- Update
2-4-3 Added: Comment to (2)Repetitive defects gauge 4 4 April 2014 1-6-2 Correction: Fig 1-6-2 5 20 May 2014 Contents Correction
1-3-11
1-3-13 to 28
1-3-32
1-3-34 to 37
1-3-71
1-3-75 to 78
1-3-38 Correction: Description of table
1-6-1, 1-6-2 Correction: Correction of an explanatory note 6 14 November 2014 Contents Correction
Changed: Parts number of original
Added: Maintenance mode U001/010/019/021/034/065/066/067/068/070 071/072/130/207/265/346/402/403/404 901/905/920/928/995
1-3-2 to 5 Correction: (2) Maintenance modes item list
7 30 January 2015 1-1-6 to 8 Correction: Number of part, missing pages
1-3-87 Correction: 5 to 100 (%)
This page is intentionally left blank.

Safety precautions

This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
Safety warnings and precautions
Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below:
DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect
compliance with warning messages using this symbol.
WARNING:Serious bodily injury or death may result from insufficient attention to or incorrect compliance
with warning messages using this symbol.
CAUTION: Bodily injury or damage to property may result from insufficient attention to or incorrect com-
pliance with warning messages using this symbol.
Symbols
The triangle ( ) symbol indicates a warning including danger and caution. The specific point of attention is
shown inside the symbol.
General warning. Warning of risk of electric shock.
Warning of high temperature.
indicates a prohibited action. The specific prohibition is shown inside the symbol.
General prohibited action. Disassembly prohibited.
indicates that action is required. The specific action required is shown inside the symbol.
General action required. Remove the power plug from the wall outlet.
Always ground the copier.
1. Installation Precautions
WARNING
• Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that
it is adequate for the rated current. .....................................................................................................
• Connect the ground wire to a suitable grounding point. Not grounding the copier may cause fire or electric shock. Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock. Never connect the ground cable to any of the following: gas pipes, light­ning rods, ground cables for telephone lines and water pipes or faucets not approved by the proper
authorities. ..........................................................................................................................................
CAUTION:
• Do not place the copier on an infirm or angled surface: the copier may tip over, causing injury. .........
• Do not install the copier in a humid or dusty place. This may cause fire or electric shock. .................
• Do not install the copier near a radiator, heater, other heat source or near flammable material. This
may cause fire. ...................................................................................................................................
• Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool
as possible. Insufficient ventilation may cause heat buildup and poor copying performance. ............
• Always handle the machine by the correct locations when moving it. .................................................
• Always use anti-toppling and locking devices on copiers so equipped. Failure to do this may cause
the copier to move unexpectedly or topple, leading to injury. ..............................................................
• Avoid inhaling toner or developer excessively. Protect the eyes. If toner or developer is accidentally ingested, drink a lot of water to dilute it in the stomach and obtain medical attention immediately. If it gets into the eyes, rinse immediately with copious amounts of water and obtain medical atten-
tion. .....................................................................................................................................................
• Advice customers that they must always follow the safety warnings and precautions in the copier’s
instruction handbook. .........................................................................................................................
2. Precautions for Maintenance
WARNING
• Always remove the power plug from the wall outlet before starting machine disassembly. ................
• Always follow the procedures for maintenance described in the service manual and other related
brochures. ..........................................................................................................................................
• Under no circumstances attempt to bypass or disable safety features including safety mechanisms
and protective circuits. ........................................................................................................................
• Always use parts having the correct specifications. ............................................................................
• Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them. Using a piece of wire, for example, could lead to fire or other serious acci-
dent. ...................................................................................................................................................
• When the service manual or other serious brochure specifies a distance or gap for installation of a
part, always use the correct scale and measure carefully. ..................................................................
• Always check that the copier is correctly connected to an outlet with a ground connection. ...............
• Check that the power cable covering is free of damage. Check that the power plug is dust-free. If it
is dirty, clean it to remove the risk of fire or electric shock. .................................................................
• Never attempt to disassemble the optical unit in machines using lasers. Leaking laser light may
damage eyesight. ...............................................................................................................................
• Handle the charger sections with care. They are charged to high potentials and may cause electric
shock if handled improperly. ...............................................................................................................
CAUTION
• Wear safe clothing. If wearing loose clothing or accessories such as ties, make sure they are safely
secured so they will not be caught in rotating sections. ......................................................................
• Use utmost caution when working on a powered machine. Keep away from chains and belts. ..........
• Handle the fixing section with care to avoid burns as it can be extremely hot. ..................................
• Check that the fixing unit thermistor, heat and press rollers are clean. Dirt on them can cause
abnormally high temperatures. ...........................................................................................................
• Do not remove the ozone filter, if any, from the copier except for routine replacement. ......................
• Do not pull on the AC power cord or connector wires on high-voltage components when removing
them; always hold the plug itself. ........................................................................................................
• Do not route the power cable where it may be stood on or trapped. If necessary, protect it with a
cable cover or other appropriate item. ................................................................................................
• Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks. ..........
• Remove toner completely from electronic components. .....................................................................
• Run wire harnesses carefully so that wires will not be trapped or damaged. ......................................
• After maintenance, always check that all the parts, screws, connectors and wires that were removed, have been refitted correctly. Special attention should be paid to any forgotten connector,
trapped wire and missing screws. .......................................................................................................
• Check that all the caution labels that should be present on the machine according to the instruction
handbook are clean and not peeling. Replace with new ones if necessary. .......................................
• Handle greases and solvents with care by following the instructions below: ......................................
· Use only a small amount of solvent at a time, being careful not to spill. Wipe spills off completely.
· Ventilate the room well while using grease or solvents.
· Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on.
· Always wash hands afterwards.
• Never dispose of toner or toner bottles in fire. Toner may cause sparks when exposed directly to
fire in a furnace, etc. ...........................................................................................................................
• Should smoke be seen coming from the copier, remove the power plug from the wall outlet immedi-
ately. ...................................................................................................................................................
3. Miscellaneous
WARNING
• Never attempt to heat the drum or expose it to any organic solvents such as alcohol, other than the
specified refiner; it may generate toxic gas. ........................................................................................
• Keep the machine away from flammable liquids, gases, and aerosols. A fire or an electric shock
might occur. ........................................................................................................................................
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2PK/2PL/2PM/2PN-6

CONTENTS

1-1 Specifications
1-1-1 Specifications ........................................................................................................................ 1-1-1
1-1-2 Parts names .......................................................................................................................... 1-1-6
(1) Overall .............................................................................................................................. 1-1-6
(2) Operation panel ................................................................................................................1-1-7
(3) Option ............................................................................................................................... 1-1-8
1-1-3 Machine cross section ........................................................................................................... 1-1-9
1-2 Installation
1-2-1 Installation environment......................................................................................................... 1-2-1
1-2-2 Unpacking.............................................................................................................................. 1-2-2
(1) Unpacking......................................................................................................................... 1-2-2
(2) Removing the tapes..........................................................................................................1-2-3
1-2-3 Installing the expansion memory (option) .............................................................................. 1-2-6
1-3 Maintenance Mode
1-3-1 Maintenance mode ................................................................................................................ 1-3-1
(1) Executing a maintenance item ......................................................................................... 1-3-1
(2) Maintenance modes item list ............................................................................................ 1-3-2
(3) Contents of the maintenance mode items ........................................................................ 1-3-6
1-3-2 Service mode....................................................................................................................... 1-3-79
(1) Executing a service mode .............................................................................................. 1-3-79
(2) Description of service mode ........................................................................................... 1-3-80
1-4 Troubleshooting
1-4-1 Paper misfeed detection ........................................................................................................ 1-4-1
(1) Paper misfeed indication .................................................................................................. 1-4-1
(2) Paper misfeed detection condition ................................................................................... 1-4-2
1-4-2 Self-diagnostic function ......................................................................................................... 1-4-6
(1) Self-diagnostic function .................................................................................................... 1-4-6
(2) Self diagnostic codes........................................................................................................ 1-4-7
1-4-3 Image formation problems ................................................................................................... 1-4-16
(1) Completely blank printout. .............................................................................................. 1-4-17
(2) All-black printout. ............................................................................................................ 1-4-18
(3) Dropouts. ........................................................................................................................ 1-4-18
(4) Black dots. ...................................................................................................................... 1-4-19
(5) Black horizontal streaks.................................................................................................. 1-4-19
(6) Black vertical streaks...................................................................................................... 1-4-19
(7) Unsharpness. ................................................................................................................. 1-4-20
(8) Gray background. ........................................................................................................... 1-4-20
(9) Dirt on the top edge or back of the paper. ...................................................................... 1-4-20
(10) Undulated printing at the right edge (scanning start position). ....................................... 1-4-21
1-4-4 Electric problems ................................................................................................................. 1-4-22
1-4-5 Mechanical problems........................................................................................................... 1-4-25
1-4-6 Send error code ................................................................................................................... 1-4-26
(1) Scan to SMB error codes ............................................................................................... 1-4-26
(2) Scan to FTP error codes ................................................................................................ 1-4-27
(3) Scan to E-mail error codes ............................................................................................. 1-4-29
2PK/2PL/2PM/2PN-2
1-4-7 Error codes .......................................................................................................................... 1-4-31
(1) Error code.......................................................................................................................1-4-31
(2) Table of general classification ........................................................................................ 1-4-32
(2-1) U004XX error code table: Interrupted phase B ..................................................... 1-4-35
(2-2) U006XX error code table: Problems with the unit ................................................. 1-4-36
(2-3) U008XX error code table: Page transmission error............................................... 1-4-36
(2-4) U009XX error code table: Page reception error .................................................... 1-4-36
(2-5) U010XX error code table: G3 transmission ........................................................... 1-4-37
(2-6) U011XX error code table: G3 reception ................................................................ 1-4-39
(2-7) U017XX error code table: V.34 transmission ........................................................ 1-4-40
(2-8) U018XX error code table: V.34 reception.............................................................. 1-4-41
(2-9) U023XX error code table: Relay command abnormal reception ........................... 1-4-41
(2-10) U044XX error code table: Encrypted transmission ............................................... 1-4-41
1-5 Assembly and Disassembly
1-5-1 Precautions for assembly and disassembly........................................................................... 1-5-1
(1) Precautions....................................................................................................................... 1-5-1
(2) Drum unit .......................................................................................................................... 1-5-1
(3) Toner ................................................................................................................................ 1-5-1
(4) How to tell a genuine Kyocera toner container................................................................. 1-5-2
1-5-2 Outer covers .......................................................................................................................... 1-5-3
(1) Detaching and refitting the left cover and right cover ....................................................... 1-5-3
1-5-3 Paper feed section................................................................................................................. 1-5-6
(1) Detaching and refitting the paper feed assembly (paper feed roller and pickup roller) ....1-5-6
(2) Detaching and refitting the retard roller assembly ............................................................ 1-5-8
(3) Detaching and refitting the MP paper feed roller ............................................................ 1-5-10
(4) Note on removing and Installing the upper registration roller and
lower registration roller ................................................................................................... 1-5-12
1-5-4 Optical section ..................................................................................................................... 1-5-13
(1) Detaching and refitting the DP........................................................................................ 1-5-13
(2) Detaching and refitting the scanner unit ......................................................................... 1-5-14
(3) Detaching and refitting the laser scanner unit (LSU)...................................................... 1-5-17
(4) Replacing the image scanner unit (ISU)......................................................................... 1-5-21
1-5-5 Developer section ................................................................................................................ 1-5-27
(1) Detaching and refitting the developer unit ...................................................................... 1-5-27
1-5-6 Drum section ....................................................................................................................... 1-5-28
(1) Detaching and refitting the drum unit.............................................................................. 1-5-28
(2) Detaching and refitting the main charger unit................................................................. 1-5-29
1-5-7 Transfer/separation section ................................................................................................. 1-5-30
(1) Detaching and refitting the transfer roller ....................................................................... 1-5-30
1-5-8 Fuser section ....................................................................................................................... 1-5-32
(1) Detaching and refitting the fuser unit.............................................................................. 1-5-32
(2) Switching the fuser pressure .......................................................................................... 1-5-36
1-5-9 PWBs................................................................................................................................... 1-5-37
(1) Detaching and refitting the control PWB......................................................................... 1-5-37
(2) Detaching and refitting the power source PWB.............................................................. 1-5-40
(3) Detaching and refitting the high voltage PWB ................................................................ 1-5-43
(4) Detaching and refitting the scanner PWB....................................................................... 1-5-47
(5) Detaching and refitting the FAX control PWB................................................................. 1-5-48
1-5-10 Others .................................................................................................................................. 1-5-49
(1) Detaching and refitting the main motor........................................................................... 1-5-49
(2) Direction of installing the left cooling fan motor, right cooling fan motor ........................ 1-5-50
2PK/2PL/2PM/2PN-2
1-5-11 Document processor ........................................................................................................... 1-5-51
(1) Detaching and refitting the DP rear cover and DP front cover ....................................... 1-5-51
(2) Detaching and refitting the DP drive PWB...................................................................... 1-5-52
(3) Detaching and refitting the feed pulley and forwarding pulley ........................................ 1-5-53
(4) Detaching and refitting the separation pad assembly..................................................... 1-5-56
1-6 Requirements on PWB Replacement
1-6-1 Upgrading the firmware ......................................................................................................... 1-6-1
1-6-2 Remarks on control PWB replacement.................................................................................. 1-6-3
2-1 Mechanical Construction
2-1-1 Paper feed/conveying section ............................................................................................... 2-1-1
(1) Cassette paper feed section............................................................................................. 2-1-1
(2) MP tray paper feed section............................................................................................... 2-1-2
(3) Paper conveying section .................................................................................................. 2-1-3
2-1-2 Drum section ......................................................................................................................... 2-1-4
(1) Drum section .................................................................................................................... 2-1-4
(2) Main charger unit.............................................................................................................. 2-1-5
2-1-3 Optical section ....................................................................................................................... 2-1-6
(1) Scanner unit ..................................................................................................................... 2-1-6
(2) Image scanner unit (ISU).................................................................................................. 2-1-7
(3) Laser scanner unit ............................................................................................................ 2-1-9
2-1-4 Developing section .............................................................................................................. 2-1-11
2-1-5 Transfer/separation section ................................................................................................. 2-1-13
2-1-6 Cleaning section .................................................................................................................. 2-1-14
2-1-7 Fuser section ....................................................................................................................... 2-1-16
2-1-8 Paper exit section ................................................................................................................ 2-1-18
2-1-9 Duplex/conveying section....................................................................................................2-1-20
2-1-10 Document processor ........................................................................................................... 2-1-21
(1) Original feed section....................................................................................................... 2-1-21
(2) Original conveying section.............................................................................................. 2-1-22
(3) Original switchback/eject sections .................................................................................. 2-1-23
2-2 Electrical Parts Layout
2-2-1 Electrical parts layout ............................................................................................................ 2-2-1
(1) PWBs................................................................................................................................ 2-2-1
(2) Switches and sensors....................................................................................................... 2-2-3
(3) Other electrical components ............................................................................................. 2-2-4
(4) Document processor ........................................................................................................ 2-2-5
2-3 Operation of the PWBs
2-3-1 Power source PWB ............................................................................................................... 2-3-1
2-3-2 Control PWB .......................................................................................................................... 2-3-4
2-3-3 Scanner PWB ...................................................................................................................... 2-3-11
2-3-4 DP drive PWB...................................................................................................................... 2-3-14
2PK/2PL/2PM/2PN-2
2-4 Appendixes
2-4-1 Appendixes ............................................................................................................................ 2-4-1
(1) Wiring diagram ................................................................................................................. 2-4-1
(2) Repetitive defects gauge .................................................................................................. 2-4-3
(3) Maintenance parts list.......................................................................................................2-4-4
(4) Firmware Environment Commands .................................................................................. 2-4-5
(5) Maintenance Commands................................................................................................ 2-4-13
INSTALLATION GUIDE
PAPER FEEDER
1-1 Specifications

1-1-1 Specifications

Machine
2PK/2PL/2PM/2PN

Specifications

Item
3 in 1 model (without FAX) 4 in 1 model (with FAX)
30ppm 35ppm 30ppm 35ppm
Type Desktop
Printing method Electrophotography by semiconductor laser, single drum system
Originals Sheet, Book, 3-dimensional objects (maximum original size: Folio/Legal)
Original feed system Fixed
2
(Duplex: 60 to 105 g/m2)
2
Paper weight
Paper type
Cassette 60 to 120 g/m
MP tray 60 to 220 g/m
Cassette
Plain, Preprinted, Bond, Recycled, Rough, Letterhead, Color, Prepunched, High quality, Custom 1-8
Plain, Transparency, Preprinted, Labels, Bond, Recycled, Vellum, Rough,
MP tray
Letterhead, Color, Prepunched, Envelope, Cardstock, Thick, High quality, Custom 1-8
Cassette
Paper size
MP tray
A4, A5, B5, Letter, Legal, Statement,Oficio II, Folio, 16K, 216×340, Custom
A4, A5, A6, B5, ISO B5, Letter, Legal, Statement, Executive, Oficio II, Folio, 16K, 216×340, Custom
Manual mode : 25 to 400%, 1% increments
Zoom level
Auto mode : 400%, 200%, 141%, 129%, 115%, 90%, 86%, 78%, 70%,
64%, 50%, 25%
Copying speed
A4R 20 sheets/min
When using
the DP
(Cassette)
LetterR 21 sheets/min
Leagal 17 sheets/min
B5R 22 sheets/min A5R 17 sheets/min A4R 30 sheets/min 35 sheets/min 30 sheets/min 35 sheets/min
LetterR 32 sheets/min 37 sheets/min 32 sheets/min 37 sheets/min
When the DP
Leagal 26 sheets/min 30 sheets/min 26 sheets/min 30 sheets/min
is not used
(Cassette)
B5R 24 sheets/min 24 sheets/min 24 sheets/min 24 sheets/min A5R 17 sheets/min 17 sheets/min 17 sheets/min 17 sheets/min A6R 17 sheets/min 17 sheets/min 17 sheets/min 17 sheets/min
First copy time
(A4, feed from cassette)
Warm-up time
(22 °C/71.6 °F, 60% RH)
Paper
capacity
Cassette 250 sheets (80g/m
MP tray 50 sheets (80 g/m
When using the DP : 7.9 s or less When the DP is not used: 6.9 s or less
Power on : 20 s or less
2
)
2
, plain paper, A4/Letter or less)
1-1-1
Specifications
2PK/2PL/2PM/2PN
Item
3 in 1 model (without FAX) 4 in 1 model (with FAX)
30ppm 35ppm 30ppm 35ppm
2
Output tray capacity 150 sheets (80g/m
)
Continuous copying 1 to 999 sheets
Light source Exposure lamp (LED)
Scanning system Flat bed scanning by CCD image sensor
Photoconductor OPC drum (diameter 30 mm)
Image write system Semiconductor laser
Charging system Scorotron (positive charging)
Developing system
Mono component dry developing method Toner replenishing: Automatic from the toner container
Transfer system Transfer roller (negative chargeing)
Separation system Small diameter separation, discharger electrode
Cleaning system Drum: Counter blade
Charge erasing system Exposure by cleaning lamp (LED)
Heat and pressure fusing with the heat roller and the press roller
Fusing system
Heat source: halogen heater Abnormally high temperature protection devices: thermostat
CPU PowerPC465S (667MHz)
Main
memory
Standard 512 MB
Maximum 1536 MB
Standard
Interface
Option eKUIO slot: 1 (It uses it by fax in 4in1 model.)
Reading 600 × 600 dpi
Resolution
Writing 600 × 600 dpi
Tempera-
Operating envi-
ronment
Humidity 15 to 80% RH
Altitude 2,500 m/8,202 ft or less
Bright-
ness
Dimensions (W × D × H)
ture
USB interface connector: 1 (USB 2.0) USB host: 1 Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
10 to 32.5 °C/50 to 90.5 °F
1,500 lux or less
494 × 410 × 366 mm 19 7/16 × 16 1/8 × 14 7/16” (When using the original cover)
494 × 430 × 448 mm 19 7/16 × 16 15/16 × 17 1/4” (When using the DP)
Weight
(with toner container)
Space required (W × D)
(using MP tray)
15 kg / 33.1 lb (with original cover) 18 kg / 39.7 lb (with DP)
494 × 613 mm 19 7/16 × 24 1/8”
1-1-2
494 × 633 mm 19 7/16 × 24 15/16”
Specifications
2PK/2PL/2PM/2PN-3
Printer
Simplex
(Cassette)
Item
Rated input
Options
Item
Printing speed
LetterR 32 sheets/min 37 sheets/min
3 in 1 model (without FAX) 4 in 1 model (with FAX)
30ppm 35ppm 30ppm 35ppm
120 V AC, 60 Hz, more than 8.0 A 220 - 240 V AC, 50 Hz, more than 4.2 A
Paper feeder × 2, Expanded memory, SD card (for printer), Network interface kit
Specifications
30ppm 35ppm
A4R 30 sheets/min 35 sheets/min
Leagal 26 sheets/min 30 sheets/min
B5R 24 sheets/min 24 sheets/min A5R 17 sheets/min 17 sheets/min A6R 17 sheets/min 17 sheets/min A4R 17 sheets/min 19 sheets/min
Dupplex
(Cassette)
First print time
(A4, feed from cassette)
Resolution
Operating system
Interface
LetterR 18 sheets/min 20 sheets/min
Leagal 16 sheets/min 18 sheets/min
7.0 s or less (Excluding time for system stabilization immediately after turning on the main power.)
Fast 1200 600 dpi 300 dpi
Windows 2000, Windows XP, Windows XP Professional, Windows Server 2003, Windows Server 2003 x64 Edition, Windows Vista x86 Edition, Windows Vista x64 Edition, Windows 7 x86 Edition, Windows 7 x64 Edition, Windows 8 x86 Edition, Windows 8 x64 Edition, Windows Server 2008, Windows Server 2008 x64 Edition, Windows Server 2012 x64 Edition Apple Macintosh OS 9.x, Apple Macintosh OS X
USB interface connector: 1 (USB 2.0) USB host: 1 Network interface: 1 (10BASE-T/100BASE-TX/1000BASE-T)
Fine 1200 Fast 1200 600 dpi 300 dpi
Page description language
PRESCRIBE
1-1-3
Scanner
2PK/2PL/2PM/2PN
Item Specifications
Operating system
Resolution 600 dpi, 400 dpi, 300 dpi, 200 dpi, 200 × 400 dpi, 200 × 100 dpi File format JPEG, TIFF, PDF, XPS
Simplex
Scanning
speed
Duplex
Interface Ethernet (10 BASE-T/100 BASE-TX/1000BASE-T),
Network protocol TCP/IP
Transmission system
Windows Vista, Windows 7, Windows 8, Windows Server 2008, Windows Server 2012
B/W : 35 images/min Color: 14 images/min (A4 landscape, 300 dpi, Image quality: Text/Photo original)
B/W : 18 images/min Color: 8 images/min (A4 landscape, 300 dpi, Image quality: Text/Photo original)
USB2.0
PC transmission SMB: Scan to PC E-mail SMTP: Scan to E-mail FTP transmission FTP, FTP over SSL: Scan to FTP USB transmission USB: Scan to USB TWAIN scan WIA scan
*1
*2
*1 Available operating system: Windows XP, Windows Server 2003, Windows Vista,
Windows Server 2008, Windows 7
*2 Available operating system: Windows Vista, Windows Server 2008, Windows 7
1-1-4
Document processor (Standard model only)
Item Specifications
Original feed method Automatic feed
Supported original types Sheet originals
2PK/2PL/2PM/2PN
Original sizes
Original weights
Loading capacity 50 sheets (50 to 80 g/m
Dimensions (W × D × H)
Maximum: A4/Legal Minimum : A5/Statement
Simplex: 50 to 120 g/m Duplex : 50 to 110 g/m
2
490 × 339 × 104 mm 19 5/16 × 13 3/8 × 4 1/8”
2
2
) or less
Weight 3 kg/ 6.6 lb or less
FAX (4 in 1 model (with FAX) only)
Item Specifications
Compatibility Super G3
Communication line Subscriber telephone line
Transmission time 3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart)
Transmission spe ed
Coding scheme JBIG/MMR/MR/MH
33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/ 7200/4800/2400 bps
Error correction ECM
Original size A4, B5(JIS), A5, Legal, Letter, Statement, Oficio II, 216x340
Automatic document feed Max. 50 sheets
Horizontal × Vertical 200 × 100 dpi Normal (8 dot/mm × 3.85 line/mm)
Scanner resolution
200 × 200 dpi Fine (8 dot/mm × 7.7 line/mm) 200 × 400 dpi Super fine (8 dot/mm × 15.4 line/mm) 400 × 400 dpi Ultra fine (16 dot/mm × 15.4 line/mm)
Printing resolution 600 × 600 dpi
Gradations 256 shades
One-Touch key 22 keys
Multi-Station transmission Max. 100 destinations
Substitute
256 sheets or more (when using ITU-T A4 #1 chart)
memory reception
Image memory capacity 3.5 MB (standard) (for incoming faxed originals)
Report output Sent result report, FAX RX result report, Activity report, Status page
NOTE: These specifications are subject to change without notice.
1-1-5

1-1-2 Parts names

25
6
8
7
1
2
4
5
9
10
12
11
13
13
17
18
22
24
23
19
20
21
16
15
15
14
3
12
26
27
28
29
31
30
1. Platen (contact glass)
2. Original size Indicator plate
3. Operation panel
4. Top cover
5. Front cover
6. Main charger cleaner
7. Drum unit
8. Lock lever
9. Toner container
10. Top tray
11. Paper length guide
12. Paper stopper
13. Paper width guides
14. Cassette
15. Paper width guides (MP tray)
16. MP (Multi-Purpose) tray
17. MP tray extension
18. USB Interface connector
19. Network Interface connector
20. Tel connector (T1) *1
21. Line connector (L1) *1
22. Rear cover
23. Power switch
24. Power cord connector
25. Top cover
26. Original width guides *2
27. Original table *2
28. Original eject table *2
29. Opening handle *2
30. USB host connector
31. Original cover *3

(1) Overall

2PK/2PL/2PM/2PN-7
Figure 1-1-1
*1: 4in1 model (with FAX) only *2: Only model with Document Processor as standard / *3: Only model with original cover as standard
1-1-6

(2) Operation panel

1
11 12 13 14 15 16 17 18
19 20 21 22
26 27 28 29 30252423
3245679108
1. System menu/Counter key (LED)
2. Status/Job Cancel key (LED)
3. Copy key (LED)
4. Address Book key
5. Address Recall/Pause key *
6. Confirm Destination key
7. Add Destination key
8. On Hook key *
9. One-touch keys
10. Message display
11. Document Box key (LED)
12. FAX key (LED) *
13. Send key (LED)
14. Shift Lock key (LED)
15. Left Select key
16. Processing indicator
17. Memory indicator
18. Right Select key
19. Function Menu key (LED)
20. Numeric keys
21. Clear key
22. Reset key
23. Attention indicator
24. Back key
25. OK key
26. Cursor keys
27. Start key (LED)
28. Stop key
29. Program keys
30. Logout key (LED)
2PK/2PL/2PM/2PN-7
*: 4in1 model (with FAX) only
Figure 1-1-2
1-1-7

(3) Option

1. Machine
2. Paper feeder
2PK/2PL/2PM/2PN-7
1
System Kit
2
2
Expention memory: for copy and printer General-purpose 144pin DIMM (1 slot)
Card Authentication Kit(B)
Network interface Kit (3in1 model only) IB-50 IB-51 (Wire less LAN)
Figure 1-1-3
1-1-8

1-1-3 Machine cross section

1. Cassette
2. MP tray
3. Paper feed/conveying section
4. Toner container
5. Developer unit
6. Main charger unit
7. Drum unit
8. Laser scanner unit (LSU)
9. Transfer/separation section
10. Fuser section
11. Exit section
12. Duplex/conveying section
13. Scanner section
13
2PK/2PL/2PM/2PN
Paper path
Paper path
45678
(option)
11
10
1912
Figure 1-1-4
Light path
2
3
1-1-9
14
14. Image scanner unit (ISU)
15. Document processor (DP) *
2PK/2PL/2PM/2PN
15
Original path Light path
Figure 1-1-5
* : Only model with Document Processor as standard
1-1-10
2PK/2PL/2PM/2PN-3
1-2 Installation

1-2-1 Installation environment

1. Temperature: 10 to 32.5C/50 to 90.5F
2. Humidity: 15 to 80%RH
3. Power supply: 120 V AC, 10.0 A or more 220 - 240 V AC, 6.0 A or more
4. Power source frequency: 50 Hz 0.3%/60 Hz 0.3%
5. Installation location Avoid direct sunlight or bright lighting. Ensure that the photoconductor will not be exposed to direct sun­light or other strong light when removing paper jams. Avoid locations subject to high temperature and high humidity or low temperature and low humidity; an abrupt change in the environmental temperature; and cool or hot, direct air. Avoid places subject to dust and vibrations. Choose a surface capable of supporting the weight of the machine. Place the machine on a level surface (maximum allowance inclination: 1). Avoid air-borne substances that may adversely affect the machine or degrade the photoconductor, such as mercury, acidic of alkaline vapors, inorganic gasses, NOx, SOx gases and chlorine-based organic sol­vents. Select a well-ventilated location.
6. Allow sufficient access for proper operation and maintenance of the machine.
(Model with document processor as standard)
500mm (19
11/16”)
300mm (11 13/16”) 300mm (11 13/16”) 300mm (11 13/16”) 1000mm (39 3/8”)
(Model with original cover as standard)
500mm (19
11/16”)
300mm (11
13/16”) 300mm (11 13/16”) 300mm (11 13/16”) 1000mm (39 3/8”)
Figure 1-2-1
1-2-1

1-2-2 Unpacking

1. Machine
2. Outer case
3. Inner frame
4. Bottom pad L
5. Bottom pad R
6. Machine cover
7. Top pad L
8. Top pad R
9. Accessory spacer
10. Toner container
11. Plastic bag
12. Power cord
13. Plastic bag (250 ´ 600)
14. Operation labels
15. Operation label pad
16. Plastic bag (240 ´ 350)
17. Plastic bag
18. Modular cable *
19. Quick installation guide
20. Safety guide 1
21. Safety guide 2
22. Toner OSHA leaflet *
23. EEA information leaflet **
24. DVD-ROM
* 120 V AC model only. ** 220-240 V AC model only.

(1) Unpacking

2PK/2PL/2PM/2PN
23 22 21
20 19
24
7
12
17
16
18
14
11
15
13
6
9
10
8
3
2
Figure 1-2-2
1
1-2-2
4
5

(2) Removing the tapes

<Procedure>
1. Remove two tapes.
2. Open the sheet.
2PK/2PL/2PM/2PN
Sheet
Ta pe
Ta pe
Sheet
3. Remove two tapes A.
4. Open the top cover.
5. Remove the tape B and then remove the spacer.
6. Close the top cover.
Figure 1-2-3
Tap e A
Top cover
Spacer
Tap e A
Tap e B
1-2-3
Figure 1-2-4
7. Remove two tapes.
DP
Sheet
Paper
2PK/2PL/2PM/2PN
Ta pe
Ta pe
8. Open the DP.
9. Remove the sheet.
10. Remove the paper.
Figure 1-2-5
Figure 1-2-6
1-2-4
11. Remove the tape A.
Tapes B
Tapes B
Tapes B
Tapes B
Tape A
Lock lever
12. Move the lock lever to the position of release.
* : When turning on power if the lock lever is
not released, the error message is displayed.
13. Close the DP.
14. Remove eight tapes B.
2PK/2PL/2PM/2PN
Figure 1-2-7
1-2-5

1-2-3 Installing the expansion memory (option)

<Procedure>
1. Turn off the power switch and pull out the power cable. Caution: Do not insert or remove expansion memory while machine power is on. Doing so may cause damage to the machine and the expansion memory.
2. Remove the right side cover.
3. Remove the screw.
2PK/2PL/2PM/2PN
Screw
Right side cover
4. Open the memory slot cover.
5. Insert the expansion memory into the memory socket so that the notches on the memory align with the correspond­ing protrusions in the slot.
6. Close the memory slot cover.
7. Secure the screw.
8. Refit the right side cover.
9. Print a status page to check the mem­ory expansion. If memory expansion has been properly performed, information on the installed memory is printed with the total memory capacity has been increased. Standard memory capacity 256 MB.
Figure 1-2-8
Memory slot cover
1
Memory socket
1-2-6
Expansion memory
2
Figure 1-2-9
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