KVH Industries TracVision TV6, TracVision TV5, tracvision tv8 Installation Manual

TracVision® TV6

Installation Guide

KVH Industries, Inc.

TracVision TV6 Installation Guide

This guide explains how to install the TracVision TV6 satellite TV antenna system on a vessel.
Operation instructions are provided in the Quick Start Guide.

Installation Steps

1. Inspect Parts and Get Tools .................... 3

2. Plan the Antenna Installation................. 4

3. Plan the TV-Hub Installation.................. 5

4. Prepare the Antenna Site......................... 6

5. Prepare the RF Cables.............................. 7

6. Wire the Antenna ..................................... 8

7. Remove the Shipping Restraint.............. 9

8. Mount the Antenna................................ 10

9. Mount the TV-Hub................................. 11

10. Wire the Antenna to the TV-Hub......... 12

11. Wire the Receivers.................................. 13

12. Connect a NMEA Device ...................... 22

13. Connect Power........................................ 23

14. Turn On the System ............................... 25

15. Access the Web Interface....................... 26

16. Connect to an Onboard Network......... 27

17. Secure the Wi-Fi Connection ................ 28

18. Set Up the System................................... 29

19. Educate the Customer............................ 32

Appendices

A. Installing an IP AutoSwitch................33 B. Using a DIRECTV Coax Network......37

Who Should Install the System?

To ensure a safe and effective installation, KVH recommends that a KVH-authorized marine
technician install the TracVision antenna. KVH-authorized technicians have the tools and
electronics expertise necessary to install the system. To find a technician near you, visit

www.kvh.com/wheretogetservice.

Technical Support

If you need technical assistance, please contact KVH Technical Support:

Europe, Middle East, Africa, Asia-Pacific

Phone: [phone]
Email: [e-mail]
(Mon.-Thu., 8 am-4:30 pm; Fri., 8 am-2 pm, +1 GMT)

North/South America, Australasia

Phone: [phone]
Email: [e-mail]
(Mon.-Fri., 9 am-6 pm; Sat., 9 am-2 pm ET, -5 GMT)

KVH, TracVision, and the unique light-colored dome with dark contrasting baseplate are registered trademarks of

KVH Industries, Inc. All other trademarks are property of their respective companies. The information in this document is subject

to change without notice. No company shall be liable for errors contained herein. © 2014 KVH Industries, Inc., All rights reserved.

54-0988 Rev. C

1

Important Safety Information

This icon indicates a danger, warning, or caution notice. Be sure to read these carefully to avoid
injury.

WARNING

Risk of Electric Shock

To avoid electric shock, do not open the TV-Hub chassis enclosure. There are no user-serviceable parts
inside.

WARNING

Risk of Electric Shock

If any component of the TracVision system becomes damaged and/or no longer functions normally,
disconnect it from vessel power, secure it from unintended operation, and contact KVH Technical
Support (see “Technical Support” on page 1). All repairs or modifications must be performed by a
trained, KVH-certified technician. If you are a KVH-certified technician, you still must contact KVH
Technical Support prior to conducting any repairs or modifications to the equipment.

WARNING

Risk of Explosion

Do not operate the TV-Hub (or any other electrical device) in an environment where flammable gases,
vapors, or dusts are present. In addition, do not operate the TV-Hub in an environment with a
temperature outside its 5º F to 131º F (-15º C to 55º C) temperature range.

WARNING

Risk of Electric Shock

Failure to ground the TracVision system properly to ship’s ground will cause an unsafe floating
ground condition, risking potentially lethal electric shock. See “Connect Power” on page 23 for details
on the proper grounding of the equipment.

2

Antenna

TV-Hub

Radome

Baseplate

Figure 1: TracVision TV6 System Components

Figure 2: KVH-Validated Receivers

* List is subject to change. For information on

connecting different receiver models, contact KVH
Technical Support.

Linear

For information on the recommended
receivers for linear service, contact your local
KVH dealer/distributor. Go to

www.kvh.com/wheretogetservice to find a

dealer/distributor near you.

DIRECTV*

DISH Network*

H20
H21
H22
H23
H24
H25
HR21, HR21 Pro
HR22

HR23
HR24
HR34

HR44

311
211
211k
211z

Bell TV*

6100
6131
6400

1

Before you begin, follow these steps to ensure
you have everything needed to complete the
installation.

IMPORTANT!

Always lift the antenna by the baseplate and
never by the radome or any portion of the
internal antenna assembly (see Figure 1).

a. Unpack the box and ensure it contains

everything shown on the Kitpack Contents
List. Save the packaging for future use.

b. Carefully examine all of the supplied parts to

ensure nothing was damaged in shipment.

c. Gather the tools and materials listed below.

You will need these items to complete the
installation.

• Flat-head and Phillips-head screwdrivers

Inspect Parts and Get Tools

• Electric drill and 1/2" (13 mm) and 1/8"
(3 mm) drill bits

• 3" (80 mm) hole saw

• 7/16" open-end torque wrench set to
20 in.-lbs (2.25 N-m)

• 7/16" open-end torque wrench set to
15 in.-lbs (1.7 N-m)

• Socket wrenches

• Light hammer and center punch

• Adhesive tape and scriber or pencil

• RG-6 or RG-11 RF coax cable(s), with “F”
connectors, and termination tools (see

page 7)

• Silicone sealant or equivalent

• Satellite TV receiver(s)/DVRs for your
desired service (see Figure 2)

• Wi-Fi-enabled laptop PC with the latest
TracVision software and satellite library
downloaded from the KVH Partner Portal
(www.kvh.com/partners), or Apple
or Android
latest downloads via the TracVision TV/
RV mobile app

™

smartphone/tablet with the

®

iOS

3

Be sure to follow the guidelines below.
Damage caused by an improper installation is
not covered under KVH warranty.

IMPORTANT!

Blocked!

TracVision Antenna

Mast

Look Angle

Vessel Platform

10° to 80°

Figure 3: Blockage from Obstruction

Figure 4: Distance from Radar

Never place the antenna in the beam path of
the radar, regardless of distance. The radar’s
energy may damage the antenna or impair its
performance.

IMPORTANT!

Figure 5: Antenna Dimensions

2

Plan the Antenna Installation

Before you begin, consider the following antenna
installation guidelines.

• Minimize blockage. The antenna requires a
clear view of the sky to receive satellite TV
(see Figure 3). The fewer obstructions, the
better the system will perform.

• Consider the distance between your antenna
and any radar. KVH requires that you do not
mount the antenna on the same level as the
radar, because the radar’s energy may
damage the LNB. Most radar transmitters
emit RF energy within an elevation range of

-15º to +15º (see Figure 4). Therefore, mount
the antenna outside of this elevation range
and at least 3 ft (1 m) away from the radar.

• Make sure the mounting surface is wide
enough to accommodate the antenna’s base
(see Figure 5). Also make sure it is flat, level
(within ±1°), strong enough to support the
antenna’s weight, and rigid enough to
prevent antenna vibration.

• Select a location that is as close as possible to
the intersection of the vessel’s fore-and-aft
centerline and midships.

Radar

3 ft (1 m)

Minimum

Potential RF
Interference

Ø26.2"

(Ø66.6 cm)

12"

(30.5 cm)

+15°

-15°

(69.9 cm)

6"
(15.2 cm)

Side View

27.53"

Bottom View

• Be sure to mount the antenna near enough to
the TV-Hub to allow you to connect the 100 ft
(30 m) coax cable between them, while still
maintaining sufficient slack in the cable.

NOTE: If you need to use a longer cable, use a RG-11
(75 ) cable that does not exceed 200 ft (60 m) in
length (see “Prepare the RF Cables” on page 7).

4

FWD

6"

(15.2 cm)

4 x Ø1/2"

(Ø13 mm)

12"

(30.5 cm)

Figure 6: TV-Hub Dimensions - Horizontal Orientation

Top View

9.34"

(23.7 cm)

10.94"

(27.8 cm)

10.52"

(26.7 cm)

7.90"

(20.0 cm)

LED Lights

Figure 7: TV-Hub Dimensions - Vertical Orientation

3

Consider the following TV-Hub installation
guidelines.

• Select a mounting location in a dry, well­ventilated area belowdecks away from any
heat sources or salt spray.

• Do not install the TV-Hub in an area
surrounded by metal or near any electrical
devices that emit RF noise.

• The TV-Hub can be mounted horizontally or
vertically on a flat surface (see Figure 6 and
Figure 7).

• Be sure the TV-Hub LED lights will be visible
to the user.

• Select a location that will provide adequate
clearance for the TV-Hub dimensions (see
Figure 6 and Figure 7).

Plan the TV-Hub Installation

1.73"

(4.4 cm)

LED Lights

9.34"

(23.7 cm)

4.36"

(11.1 cm)

7.90"

(20.0 cm)

• Leave enough room behind the rear panel
(horizontal mount) or below the rear panel
(vertical mount) to accommodate connecting
the cables and making service loops within
the proper bend radius.

• If you plan to use the TV-Hub’s Wi-Fi
connections, ensure the TV-Hub mounting
location provides adequate Wi-Fi reception.

• If you plan to connect the TV-Hub to the
vessel’s onboard local area network (LAN),
choose a location near an available Ethernet
port.

NOTE: A template showing the exact locations of the
TV-Hub mounting holes and the dimensions between
them is provided in the Welcome Kit. Installation
details are provided in “Mount the TV-Hub” on

page 11.

5

Figure 8: Antenna Mounting Holes Layout

4

Once you have identified a suitable antenna
mounting site, according to the guidelines
provided on page 4, follow these steps to drill the
mounting holes and cable access hole to prepare
the site for installation.

a. Unfold the antenna mounting template

(supplied in the Customer Welcome Kit) and
place it onto the mounting surface. Make sure
the “FWD” (forward) arrow points toward
the bow and is parallel to the vessel’s
centerline (see Figure 8). Tape in place.

NOTE: You don’t need to mount the antenna exactly
on the vessel’s centerline (the closer, the better), but
the antenna’s forward arrow must be parallel to it.

b. Using a light hammer and center punch,

mark the locations for the four mounting
holes and cable access hole on the mounting
surface in the locations indicated on the
template.

Prepare the Antenna Site

12"

(305 mm)

Ø1/2" (Ø13 mm)

Mounting Hole (x4)

FWD

Ø3" (Ø 80 mm)

Cable Access Hole

12"

(305 mm)

Align Foam Seal

with Cable

Access Hole

c. Drill a 1/2" (13 mm) hole at the four

mounting hole locations you marked in
Step b. Later, you will insert four 3/8"-16
bolts through these holes to secure the
antenna to the mounting surface.

d. Cut out the 3" (80 mm) cable access hole in

the location you marked in Step b. Smooth
the edges of the hole to protect the cables.
Later, you will route the RF cable(s) through
this hole and into the vessel.

e. Clean and dry the antenna mounting surface.

f. Peel off the paper backing from the supplied

foam seal to expose the adhesive. Then press
the foam seal down firmly onto the mounting
surface, ensuring the hole in the foam seal
aligns with the cable access hole in the
mounting surface (see Figure 8).

NOTE: Apply the foam seal to the vessel mounting
surface, not to the antenna’s baseplate. You will have
difficulty connecting the cable(s) to the antenna if the
foam seal is attached to the baseplate.

6

Note: LMR-400-75 is a suitable substitute.

Up to 100 ft (30 m) Cable Run

Cable RG-6

(KVH part no. 32-0417-0100)

Connector Thomas & Betts SNS1P6

(KVH part no. 23-0170)

Tools Augat IT1000

(KVH part no. 19-0242)

Strip
Lengths

Up to 200 ft (60 m) Cable Run

Cable RG-11

(KVH part no. 32-0566-0200)

Connector Thomas & Betts SNS11AS

(KVH part no. 23-0213)

Tools Thomas & Betts CST596711,

L3011B (KVH part no. 72-0493)

Strip
Lengths

0.25" (6.35 mm)

0.5" (12.7 mm)

0.064" (1.63 mm) dia.

0.25" (6.35 mm)

0.5" (12.7 mm)

0.064" (1.63 mm) dia.

Figure 9: RF Cable Requirements

• Do not reuse old RF cables from a
previous antenna installation. The RF1
cable between the TV-Hub and the
antenna carries not only satellite signal,
but power and data as well. Therefore, the
integrity and reliability of this cable is
critically important.

• RF cables must be rated for 75not 50

• Use of any cables not specified in Figure 9
will void the warranty.

• Low-quality, poorly terminated, or
improperly installed RF cables are the
most common cause of system problems.
Terminate all RF cables with high-quality
“F” connectors using the proper
stripping/crimping tools, exactly to the
manufacturer’s specifications.

• When determining cable lengths, be sure
to account for an adequate service loop,
approximately 8" (20 cm) at both ends of
each cable.

IMPORTANT!

5

Determine the necessary type of RF cable(s) and
connectors you need for any RF cables that are
required in addition to what is supplied in the
antenna kit (see Figure 9 and Figure 10 on

page 8). Then follow the guidelines below to

prepare the cable(s).

Prepare the RF Cables

7

Figure 10: Number of RF Coax Cables to Connect to Antenna

* Multiswitch may be required.

Connecting to: RF Cables

System with Circular LNB

1 receiver 1

2 or more receivers 1*

System with Tri-Americas Circular LNB

2 or more receivers 2*

System with DIRECTV L.A. Circular LNB

1 receiver 1

2 or more receivers 2*

System with Linear Universal Quad LNB

1 receiver 1

2 receivers 2

3 receivers 3

4 receivers 4

More than 4 receivers 4*

Figure 11: Connectors on Bottom of Antenna

6

Follow these steps to connect the antenna RF
cable(s) to the antenna.

a. First determine the number of RF coax cables

you need for your installation (see Figure 10).

b. Clearly label the RF1 cable at both ends. If

you connect two or more RF cables, label both
ends of each cable to match the connector.
This will make it easier to identify them later.

c. Route the RF cable(s) belowdecks through the

3" (80 mm) cable access hole. Leave an
adequate service loop, approximately 8"
(20 cm) of slack, in the cables for easy
serviceability.

d. Clean and dry the connectors on the RF

cable(s) and the antenna (see Figure 11).

Wire the Antenna

CAUTION

Observe the safe handling instructions in the
Material Safety Data Sheet (MSDS) provided
with the silicone grease.

e. Fill half of the inner body of the RF1 cable’s

connector with the supplied silicone grease.

f. Connect and SLOWLY hand-tighten the RF1

8

cable to the “RF1” connector on the bottom of
the antenna, allowing the grease to diffuse
and settle into the entire space within the
connector.

g. Make sure the RF cable is hand-tightened all

the way into the connector. Then tighten it
with a 7/16" torque wrench to 20 in-lbs, or a
7/16" wrench for 1/4 turn.

h. Wipe off any excess grease from the outside

of the connector.

i. Repeat steps d-h to connect any additional RF

cables to the antenna’s RF2, RF3, and RF4
connectors. Later, you will connect RF1 to the
TV-Hub and any other RF cable(s) to a
grounding block and receiver(s).

j. Seal the RF cable connections with silicone

sealant or equivalent.

k. Weatherproof and seal the cable access hole

as required.

RF2

RF1

RF3

RF4

Figure 12: Removing the Radome

Figure 13: Foam Block Shipping Restraint

Once you have removed the restraint, keep
the antenna level as much as possible and
handle the antenna very carefully. Prevent
the internal antenna assembly from rotating
freely within the baseplate to avoid damaging
the limit switch.

IMPORTANT!

7

Inside the antenna, a foam block prevents the
antenna assembly from moving during
shipment. Follow these steps to remove this
shipping restraint.

a. Remove the six #10-32 Phillips screws

securing the radome to the baseplate (see
Figure 12). Carefully lift the radome straight
up until clear of the antenna assembly and set
it aside in a safe place.

If you keep the radome topside, secure it with
a lanyard to prevent it from falling
overboard. Also, do not place the radome on
a hot steel deck – the heat may warp the
radome.

b. Remove the foam block that is wedged

beneath the antenna’s reflector (see
Figure 13). Save this restraint for future use;
the customer will need to reinstall it if he/she
needs to relocate or reship the antenna.

Remove the Shipping Restraint

#10-32 Screw (x6)

Shipping
Restraint

9

Figure 14: Forward Arrow in Antenna Baseplate

You will need to rotate the antenna assembly
by hand to see all four mounting holes. Rotate
it slowly to avoid damaging the limit switch.

IMPORTANT!

Figure 15: Mounting the Antenna (Side View)

8

Follow these steps to mount the antenna.

a. Place the antenna over the holes drilled in the

Mount the Antenna

mounting surface. Ensure the forward arrow
points toward the bow and is parallel to the
vessel’s centerline (see Figure 14).

CAUTION

Be sure to observe the safe handling
instructions in the Material Safety Data Sheet
(MSDS) provided with the anti-seize
lubricant.

b. Apply a thin layer of the supplied anti-seize

lubricant to the threads of the four 3/8"-16
mounting bolts (see Figure 15).

c. At each of the four baseplate mounting holes,

place a 3/8" flat washer on a 3/8"-16 bolt and
insert the bolt into the hole (with preinstalled
3/8" shoulder washer) from above (see
Figure 15). To enable proper grounding,
ensure the preinstalled shoulder washers are
in place and were not dislodged during
handling.

d. Secure each mounting bolt to the mounting

surface using a 3/8" shoulder washer, a
3/8" flat washer, and a 3/8"-16 lock nut from
below. Tighten all four bolts until the four
rubber feet on the baseplate are bottomed
against the mounting surface and the foam
seal is fully compressed. KVH recommends
that you tighten the bolts to between 12 and
16 ft-lbs (16.2 and 21.7 N-m) of torque.

Preinstalled

B

IMPORTANT: Apply
anti-seize to threads

3/8"-16 Bolt (x4)

3/8" Flat Washer (x4)

3/8" Shoulder Washer (x4)

Antenna Baseplate

Rubber Foot (x4)

Mounting Surface

3/8" Shoulder Washer (x4)

3/8" Flat Washer (x4)

3/8"-16 Lock Nut (x4)

e. Reinstall the radome onto the antenna. Secure

in place with the six #10-32 screws you
removed on page 9. Hide and protect the
screws with the plastic screw caps (supplied
in the kit).

10

7.93"

(20.1 cm)

3.17"

(8.1 cm)

4.86"

(12.3 cm)

Front of TV-Hub

Keyhole

2 x Ø 0.13"

(Ø 0.3 cm)

Mounting Tab
Ø 0.13"
(Ø 0.3 cm)

Figure 16: TV-Hub Mounting Template

Keyhole (x2)

Mounting Tab

Figure 17: TV-Hub Keyholes and Mounting Tab

9

Follow these steps to install the TV-Hub inside
the vessel.

a. Tape the mounting template in the location

selected for the TV-Hub. Punch holes at each
of the two keyhole locations and at the
mounting tab location.

b. Remove the template.

c. Drill a 1/8" (3 mm) hole at the three hole

locations you marked in Step a.

d. Install a #8 Phillips thread-forming screw

partway into one of the keyhole holes leaving
a small gap for hooking the TV-Hub onto it.
Use the thickness (2.5 mm) of the M10 washer
(supplied in the kit) as a gauge for the size
gap to leave.

e. Repeat step d for the other keyhole.

Mount the TV-Hub

f. Peel off the backing on the adhesive-backed

washer (supplied in the kit) and place it over
the mounting tab hole (see Figure 16).

g. Align the wide part of the TV-Hub’s

keyholes, as shown in Figure 17, over the
screws, then slide downwards to secure the
screws into the narrow part of the keyholes.

h. Press the rear mounting tab of the TV-Hub

onto the adhesive washer and install the third
#8 Phillips thread-forming screw in the
mounting tab hole.

11

Deck

Antenna

To antenna only,
supplies 42 VDC

RF1

Figure 18: TV-Hub Antenna Connection

Do not connect anything other than the
antenna’s RF1 cable to the “Antenna” jack.
The “Antenna” jack has 42 VDC on it which
will damage other devices, such as
multiswitches, receivers, DVRs, etc.

IMPORTANT!

10

Follow these steps to connect the antenna to the
TV-Hub.

a. Connect the RF1 cable from the antenna to

the “Antenna” jack on the TV-Hub (see
Figure 18).

b. Hand-tighten the RF cable until it is all the

way into the “Antenna” jack. Then tighten it
with a 7/16" torque wrench set to 15 in-lbs, or
a 7/16" wrench 1/8 turn.

Wire the Antenna to the TV-Hub

12

Figure 19: TV-Hub A Receiver Connections

TV-Hub B

Linear, Tri-Americas, and
DIRECTV Latin America Receivers

Figure 20: TV-Hub B Receiver Connections

11

The steps for connecting the customer’s
receiver(s) to the TracVision system and setting
them up depends upon the customer’s satellite
TV service (see Figure 19 and Figure 20).

Wire the Receivers

NOTE: KVH’s TracVision Configuration Wizard,
available at www.kvh.com/tvseriesconfigurator,
displays a wiring diagram and parts list for all of the
most common configurations.

Follow the steps in the applicable section below
to wire the receivers. Then connect the receiver(s)
to the customer’s television(s).

Linear. . . . . . . . . . . . . . . . . . . . . . . . page 14

DIRECTV (SWM) . . . . . . . . . . . . . . page 16

DIRECTV (Non-SWM) . . . . . . . . . page 18

DIRECTV Latin America . . . . . . . page 19

Tri-Americas. . . . . . . . . . . . . . . . . . page 20

DISH Network/Bell TV . . . . . . . . page 21

TV-Hub A

DIRECTV U.S.

Non-SWM Receivers

DIRECTV U.S.

SWM Receivers

DISH Network, Bell TV,

and Linear Receivers

13

Figure 21: Wiring 1 Linear Receiver

TV-Hub

Antenna

Receiver

AC Power

Satellite In

Receiver

RF1

Figure 22: Wiring 2 to 4 Linear Receivers

To enable any of the additional receivers to
control satellite selection, install an optional IP
AutoSwitch (KVH part no. 72-0634) in-line
with the receiver’s RF input. See Appendix A
on page 33 for details.

IMPORTANT!

11

Continued Wire the Receivers

Linear Wiring

Follow these steps to connect linear receivers to
the TracVision system (linear universal quad LNB
required).

Connecting 1-4 Linear Receivers

a. Connect an RF cable from the “Receiver” jack

on the TV-Hub to the “Satellite In” jack on the
first receiver (see Figure 21). This receiver will

be able to control satellite selection in Automatic
satellite switching mode.

b. When connecting multiple receivers, connect

a grounding block in-line with each RF cable
from the antenna (see Figure 22 and

“Grounding Requirements” on page 23).

c. Connect the other end of the RF1 cable to the

“Antenna” jack on the TV-Hub.

d. Connect any other RF cables from the

antenna (RF2, RF3, and RF4) to the “Satellite
In” jack on each additional receiver (see
Figure 22).

14

TV-Hub

Grounding

Receiver

Receiver

Receiver

Receiver

RF1

Blocks

Receiver

Satellite In

Satellite In

Satellite In

Satellite In

RF4RF3RF2

Antenna

AC Power

AC Power

AC Power

AC Power

Figure 23: Wiring 5+ Linear Receivers

TV-Hub

Antenna

Receiver

RF1 RF4RF3RF2

Receiver

AC Power

Satellite In

Connect up to 8 receivers

18V

13V

13V/

22

KHz

18V/

22

KHz

AC Power

13V 18V/

22KHz

13V/
22KHz

18V

Multiswitch

Grounding

Blocks

To enable any of the receivers to control
satellite selection, install an optional IP
AutoSwitch (KVH part no. 72-0634) in-line
with the receiver’s RF input. See Appendix A
on page 33 for details.

IMPORTANT!

11

Continued Wire the Receivers

Connecting 5 or More Linear Receivers

a. Connect an RF cable from the “Receiver” jack

on the TV-Hub to the “18V” jack on the
multiswitch (see Figure 23).

NOTE: If the desired satellite TV service is limited to
channels carried on high-band transponders (for
example, Sky Mexico), connect the RF cable from the
TV-Hub to one of the “22KHz” tone inputs on the
multiswitch, instead of the “18V” input. In addition,
since you do not need the “18V” and “13V” inputs for
high-band transponders, you only need to connect the
RF1 and RF2 cables to the multiswitch; RF3 and RF4
are unnecessary.

b. Connect a grounding block in-line with each

RF cable from the antenna (see Figure 23 and

“Grounding Requirements” on page 23).

c. Connect the other end of the RF1 cable to the

“Antenna” jack on the TV-Hub.

d. Connect the RF2, RF3, and RF4 cables to the

multiswitch, as shown in Figure 23.

e. Connect each multiswitch output to the

“Satellite In” jack on each receiver.

f. Terminate any unused outputs on the

multiswitch with 75terminators and verify
all connections are tight.

15

Figure 24: Wiring 1 DIRECTV SWM Receiver

r

Figure 25: Wiring a DIRECTV SWM Splitter

TV-Hub

SWM

R

AUDIO OUT

L

PrPbY

VIDEO OUT S-VIDEO OUT

DIGITAL
AUDIO OUT

ETHERNET

SATELLITE IN 1

IR RECEIVE SATA HDMI PHONE JACK

POWER INPUT

USB

COMPONENT VIDEO OUT

Genie DVR

Genie Client

Genie Client

Genie Client

Network

Network

Network

Satellite In

Note: Although you
may connect
additional Genie
clients, only 3 can be
active at one time

AC Power

AC Power

SWM DVR

AC Power

SWM Receiver

Satellite In

Satellite In

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Each Genie DVR = 5 tuners
Each Genie client = 0 tuners

SWM Splitter

Ter minate

unused
outputs

If you need to receive local channels on the
119W satellite, and you want the antenna to
automatically switch between the 101W and
119W satellites, you need to use the DIRECTV
coax network. See Appendix B on page 37 for
details.

IMPORTANT!

11

Continued Wire the Receivers

DIRECTV – SWM Wiring

Follow these steps to connect DIRECTV SWM
receivers to the TracVision system (circular LNB
and TV-Hub A required).

NOTE: You can connect non-SWM receivers as well,
as explained in “DIRECTV – Non-SWM Wiring” on

page 18.

Connecting 1 SWM Receiver

Connect an RF cable from the “SWM” jack on the
TV-Hub to the “Satellite In” jack on the receiver/
DVR (see Figure 24).

TV-Hub

RF1

SWM

Antenna

SWM Receiver

Connecting 2-8 SWM Receivers (or Tuners)

a. Connect an RF cable from the “SWM” jack on

the TV-Hub to the “SWM” input on the SWM
splitter (supplied in the kit) (see Figure 25).

b. Connect the SWM splitter’s outputs to the

“Satellite In” jack on the receivers/DVRs (or
“Network” jack when connecting a Genie
client). You can connect any number of SWM
and Genie devices that add up to 8 tuners or
fewer. Refer to Figure 25 to determine the
tuners consumed by each type of device.

c. Terminate any unused outputs on the SWM

splitter with the supplied 75terminators
and verify all connections are tight.

Satellite In

AC Powe

16

Figure 26: Wiring a DIRECTV External SWM-8 Kit

TV-Hub

Antenna

Antenna

AC Power

SWM

18V

13V

18V/

22

KHz

13V/

22

KHz

DC Block
Splitter

DC Block

Splitter

Secondary Primary Secondary Primary

SWM Power

Inserter

SWM-8

Module

SWM1/PWR

AC Power

SWM Receiver/DVR

Satellite In

Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter

SWM Splitter

Ter minate

unused
outputs

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners

IRD

Legacy 2

Legacy 1

If you need to receive local channels on the
119W satellite, and you want the antenna to
automatically switch between the 101W and
119W satellites, you need to use the DIRECTV
coax network. See Appendix B on page 37 for
details.

IMPORTANT!

11

Continued Wire the Receivers

Connecting 9-16 SWM Receivers (or Tuners)

To connect more than 8 tuners, first follow the
steps for 2-8 tuners, as explained on the previous
page. Then install an external SWM-8 kit (KVH
part no. 72-0678). Connect the kit to the “Legacy”
jacks on the TV-Hub then connect the SWM
devices, as shown in Figure 26.

17

TV-Hub

Non-SWM Receiver

AC Power

Satellite In

Non-SWM Receiver

AC Power

Satellite In

Legacy 2

Legacy 1

Antenna

RF1

Figure 27: Wiring 1 to 2 DIRECTV Non-SWM Receivers

Non-SWM receivers are limited to manual
satellite switching only.

IMPORTANT!

Figure 28: Wiring 3+ DIRECTV Non-SWM Receivers

Non-SWM Receiver

AC Power

Satellite In

TV-Hub

Connect up to 8 non-SWM receivers

13V/

22

KHz

13V

18V

18V/

22

KHz

DC Block
Splitter

DC Block

Splitter

Antenna

Antenna

AC Power

13V 18V/

22KHz

13V/
22KHz

18V

Multiswitch

Legacy 2

Legacy 1

Secondary Primary Secondary Primary

11

Continued Wire the Receivers

DIRECTV – Non-SWM Wiring

Follow these steps to connect non-SWM receivers
to the TracVision system (circular LNB and
TV-Hub A required).

NOTE: You can connect SWM receivers as well, as
explained in “DIRECTV – SWM Wiring” on

page 16.

Connecting 1-2 Receivers

a. Connect an RF cable from the “Legacy 1” jack

on the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 27).

b. When installing two receivers, connect an RF

cable from the “Legacy 2” jack on the
TV-Hub to the “Satellite In” jack on the
second receiver.

Connecting 3 or More Receivers

To connect three or more non-SWM receivers,
you need an 8-output multiswitch kit (KVH part
no. 72-0677), which includes two DC block
splitters.

a. Connect an RF cable from the “Legacy 1” jack

on the TV-Hub to the “Antenna” jack on one
of the DC block splitters (see Figure 28).

b. Connect the “Primary” jack on the DC block

splitter to the “18V” jack on the multiswitch,
and connect the “Secondary” jack on the DC
block splitter to the “18V/22KHz” jack on the
multiswitch.

c. Repeat steps a and b with “Legacy 2” and the

second DC block splitter using the “13V” and
“13V/22KHz” jacks on the multiswitch.

d. Connect the multiswitch outputs to the

“Satellite In” jacks on the non-SWM
receivers.

e. Terminate any unused outputs on the

multiswitch with 75terminators and verify
all connections are tight.

18

TV-Hub

AC Power

DIRECTV L.A. Receiver

Satellite In

Receiver

Antenna

RF1

Figure 29: Wiring 1 DIRECTV Latin America Receiver

Figure 30: Wiring Multiple DIRECTV Latin America Receivers

11

Continued Wire the Receivers

DIRECTV Latin America Wiring

Follow these steps to connect DIRECTV Latin
America receivers to the TracVision system
(DIRECTV L.A. circular LNB required).

Connecting 1 Receiver

Connect an RF cable from the “Receiver” jack on
the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 29).

Connecting Multiple Receivers

a. Run a second RF cable (RF2) from the

antenna (see “Wire the Antenna” on page 8).
Be sure to connect a grounding block in-line
with the RF1 and RF2 cables from the antenna
(see Figure 30 and “Grounding

Requirements” on page 23).

b. Connect the RF2 cable from the grounding

block to the “13V” jack on the power inserter
(supplied in the kit).

inserter to the “18V” jack on the multiswitch
(supplied in the kit).

NOTE: If you need to connect more than four
receivers, install a multiswitch that has more outputs.
KVH offers an 8-output multiswitch (KVH part no.
19-0573).

d. Set the power inserter’s switch to the

“17/18V-HORZ, 13/14V-VERT” position.

e. Connect the “Receiver” jack on the TV-Hub

to the “13V” jack on the multiswitch.

c. Connect the “V-OUT” jack on the power

f. Connect the multiswitch outputs to the

“Satellite In” jacks on the receivers.

g. Terminate any unused outputs on the

multiswitch with 75terminators and verify
all connections are tight.

RF1 RF2

Grounding

Block

TV-Hub

Receiver

Antenna

18V

13V

13V18V

Multiswitch

Connect up to 4 receivers

Power

Inserter

13V

V-OUT

AC Power

Set switch to:
17/18V-HORZ.
13/14V-VERT.

Ter minate
unused
outputs

DIRECTV L.A. Receiver

Satellite In

AC Power

19

Figure 31: Wiring a Tri-Americas System

11

Continued Wire the Receivers

Tri-Americas Wiring

Follow these steps to connect both DIRECTV
Latin America and DIRECTV U.S. receivers to
the TracVision system (see Figure 31) (Tri-
Americas LNB required).

a. Run a second RF cable (RF2) from the

antenna (see “Wire the Antenna” on page 8).
Be sure to connect a grounding block in-line
with the RF1 and RF2 cables from the antenna
(see Figure 31 and “Grounding

Requirements” on page 23).

b. Connect the RF2 cable from the grounding

block to the “LNB” jack on the 22KHz tone
generator (supplied in the kit).

c. Connect the “REC” connector on the tone

generator to the “13V” jack on the
multiswitch (supplied in the kit).

TV-Hub

Grounding

13V

18V

13V18V

Multiswitch

Block

Receiver

RF1 RF2

Antenna

22KHz Tone
Generator

LNB

REC

Set switch to “ON” for
DIRECTV Latin America

d. Connect the “Receiver” jack on the TV-Hub

to the “18V” jack on the multiswitch.

NOTE: If you need to connect more receivers, install a
multiswitch that has more outputs. KVH offers an 8­output multiswitch (KVH part no. 19-0573).

e. Connect the multiswitch outputs to the

“Satellite In” jacks on the DIRECTV Latin
America and any non-SWM DIRECTV U.S.
receivers. To connect SWM DIRECTV U.S.
receivers, connect the external SWM-8 kit
(supplied in the kit) to the multiswitch. See

“Connecting 9-16 SWM Receivers (or
Tuners)” on page 17 for details.

f. Terminate any unused connectors on the

multiswitch and SWM splitter with 75
terminators and verify all connections are
tight.

g. For DIRECTV Latin America service, set the

tone generator switch to the “ON” position;
when using DIRECTV U.S. service, set the
tone generator switch to “OFF.”

20

Connect up to 2 DIRECTV
Latin America receivers

Satellite In

Antenna

DC Block
Splitter

Secondary Primary Secondary Primary

13V

13V/

22

SWM Power

Inserter

AC Power

Ter minate

unused
outputs

SWM

SWM1/PWR

IRD

SWM Splitter

Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter

DIRECTV LA Receiver

DC Block

Splitter

KHz

SWM-8

Module

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners

Satellite In

AC Power

Antenna

18V/

22

KHz

18V

SWM Receiver/DVR

AC Power

Receivers must be DISH Pro-compatible. Look
for the DISH Pro logo on the box.

IMPORTANT!

Figure 32: Wiring 1 DISH/Bell Receiver

Receiver

AC Power

Satellite In

TV-Hub

Antenna

RF1

Receiver

Figure 33: Wiring 2 DISH/Bell Receivers

Figure 34: Wiring 3+ DISH/Bell Receivers

To enable any of the additional receivers to
control satellite selection in Automatic
satellite switching mode, install an optional IP
Autoswitch (KVH part no. 72-0634) in-line
with its RF input. See Appendix A on page 33
for details.

IMPORTANT!

11

Continued Wire the Receivers

DISH Network and Bell TV Wiring

Follow these steps to connect DISH Network or
Bell TV receivers to the TracVision system
(circular LNB required).

Connecting 1 Receiver

Connect an RF cable from the “Receiver” jack on
the TV-Hub to the “Satellite In” jack on the
receiver (see Figure 32).

Connecting 2 or More Receivers

a. Connect an RF cable from the “Receiver” jack

on the TV-Hub to the “Antenna” jack on the
DC block splitter (supplied in the kit).

b. Connect the “Primary” jack on the DC block

splitter to the “Satellite In” jack on the first
receiver. This receiver will be able to control

satellite selection in Automatic satellite switching
mode.

c. If you need to connect just a second receiver,

connect the “Secondary” jack on the splitter
to the “Satellite In” jack on the second
receiver (see Figure 33).

If you need to connect three or more
receivers, connect the “Secondary” jack on
the splitter to the “18V” port on a multiswitch
(see Figure 34). KVH offers a 4-output
passive multiswitch (KVH part no. 72-0676)
and an 8-output active multiswitch (KVH
part no. 72-0677).

d. When using a multiswitch, connect the

multiswitch outputs to the “Satellite In” jacks
on the receivers.

TV-Hub

Antenna

DC Block
Splitter

Secondary Primary

TV-Hub

Antenna

DC Block
Splitter

Secondary Primary

Receiver

Receiver

Satellite In

AC Power

Receiver

Satellite In

AC Power

Receiver

Receiver

Satellite In

18V

13V18V

Multiswitch

Connect up to 4 receivers

Ter minate
unused
outputs

AC Power

Receiver

Satellite In

AC Power

21

TV-Hub

OR

B A

1 2

NMEA 0183 Talker

NMEA

0183

NMEA 2000 Talker

CAN Network

Backbone

NMEA

2000

Figure 35: TV-Hub NMEA Connections

Figure 36: Supported NMEA 0183 Messages

NMEA 0183 $--xxx Description

HDG Heading, Deviation &

Variation

HDM Heading, Magnetic

HDT Heading, True

OSD Own Ship Data

THS True Heading & Status

VHW Water Speed and Heading

RMC GNSS Position Data

Figure 37: Supported NMEA 2000 Messages

PGN Description

127250 Vessel Heading

129029 GNSS Position Data

12

Connect a NMEA Device

At the customer’s option, you can connect a
NMEA device to the TV-Hub, allowing the
antenna to use its GNSS position and heading
data to speed up satellite acquisition. The current
position and heading will also be displayed on
the Home page of the web interface.

Follow these steps to connect a NMEA device to
the TV-Hub, if desired.

NMEA 0183

a. Wire and connect the 2-position terminal

strip connector (supplied in the kit) as shown
in Figure 35.

b. Configure the NMEA device to transmit one

or more of the supported NMEA 0183
messages at 4800 baud (see Figure 36).

NMEA 2000

a. Connect the TV-Hub to the vessel‘s

NMEA 2000 CAN network backbone via a
“T” connector, as shown in Figure 35. Be sure
to use a standard drop cable: 5-wire
(4 conductors + shield) twisted pair with
micro-C connectors.

Optional

b. Configure the NMEA device to transmit one

or more of the supported NMEA 2000
messages (see Figure 37).

Later, you will select the NMEA source at the
TracVision Setup Wizard (see “Setup Wizard” on

page 30).

22

DC Power

(10-30V, 10A max)

TV-Hub

Receiver

AC Power

Satellite In

Grounding Block

#6 Mounting
Screw (x2)

Antenna

Receiver

AC Power

Satellite In

Receiver

RF1

RF2

Ground

Deck

Figure 38: Grounding Block Example

13

Before connecting power, be sure the vessel is
properly grounded in accordance with marine
standards.

Connect Power

Grounding Requirements

Proper grounding of the TracVision system to
ship’s ground is critically important, as it
protects the equipment from lightning and
electrostatic discharges (ESD). Follow these steps
to ground the system.

a. Connect the hoop of the grounding wire

(supplied in the kit) to the “Ground” screw
on the rear panel of the TV-Hub. Connect the
other end to ship’s ground.

b. If multiple RF cables are connected to the

antenna, connect one or two grounding
blocks in-line with all of the RF cables (a
second grounding block is needed for RF3
and RF4). Attach a ground wire from each
grounding block to ship’s ground. Then
mount each grounding block using the two
supplied #6 screws (see Figure 38).

WARNING

Failure to ground the TracVision system
properly to the vessel’s ground will cause an
unsafe floating ground condition, risking
damage to the antenna and electric shock,
potentially resulting in DEATH. In a

floating ground condition, the difference
between the equipment's chassis ground and
the vessel’s ground can measure well over
100 volts, when it normally should not
exceed 25 volts. Therefore, always measure
the difference in potential between chassis
ground and the vessel’s ground to make
certain that there is no dangerous floating
ground condition, even if the ground pin of
the vessel's AC power plug appears to be
intact.

23

Ground

DC Return

10-30 VDC Power,

10A maximum

Red

Black

Input

Filter

Fuse Holder with
9A 32V SFE Fuse

Figure 39: TracVision System Power

All power connections must be hard wired.

IMPORTANT!

13

Continued

Connect Power

Connect Power to the System

NOTE: When powering up a SWM configuration,
apply power to all other system components before
powering up the receivers and DVRs (tuners are
assigned SWM channels during startup).

Follow these steps to connect power to the
TracVision system (see Figure 39).

a. Make sure that the ground wire from the

TV-Hub has been connected as described on
the previous page.

b. Connect the TV-Hub power cable (supplied

in the kit) to the 10-30 VDC power input on
the rear of the TV-Hub.

c. Connect the black wire of the TV-Hub power

cable to DC return (ship’s ground).

d. Connect the red wire of the TV-Hub power

cable to the vessel’s 12 VDC or 24 VDC power
source (10-30 VDC is required at the
TV-Hub).

NOTE: An optional 24 VDC AC-DC power supply
(5 A, 120 W) is available from KVH (part no.
72-0669).

24

Figure 40: TV-Hub Power Switch

During startup, the TV-Hub checks the
software versions installed in the antenna and
updates them if necessary to match the
versions it has stored for that model. All three
status lights (see Figure 41) will alternate
orange while this update is in progress. Do

not turn off the system during this time.

Updates might take up to 40 minutes.

IMPORTANT!

TV-Hub Antenna Power

Figure 41: TV-Hub Status Lights

14

Follow these steps to turn on the system for the
first time.

a. Ensure the antenna has a clear, unobstructed

view of the sky.

b. Press the power switch on the rear panel of

the TV-Hub to apply power to the TracVision
system (see Figure 40).

Turn On the System

Power Switch

TV-Hub

c. Within a few minutes, the TV-Hub and

Power lights should be lit green (the Antenna
light will be flashing green).

d. Plug in and turn on any connected receivers,

DVRs, Genie clients, and televisions.

25

Figure 42: Wi-Fi Connection

TV-Hub

Figure 43: Wired Ethernet Connection

15

Follow the steps for either option below to access
the TV-Hub’s web interface.

Access the Web Interface

Option 1: Using the Wireless Connection

a. Select the TVHub-<TV-Hub serial number>

network from your device’s Wi-Fi settings to
connect to the TV-Hub (see Figure 42).

b. Start your web browser and enter

http://tvhub.kvh. If the web interface does

not appear, try entering http://172.16.0.1,
which is the default IP address of the
TV-Hub.

Option 2: Using the Ethernet Connection

a. Connect a laptop PC configured for DHCP

directly to the “Ethernet” port on the TV-Hub
(see Figure 43).

b. Start your web browser and enter

http://169.254.253.1.

NOTE: When connected to a vessel’s LAN (see

“Connect to an Onboard Network” on page 27), you

will need to enter the IP address (dynamic or static)
assigned to the TV-Hub. If your laptop has Bonjour
installed, you can use it to find the TV-Hub on the
network without knowing its IP address.

TV-Hub

Ethernet

169.254.253.1

®

26

Onboard Network (LAN)

12VDC
POWER

ResetEthernet Internet4321

TV-Hub

Wireless Router

Ethernet

Figure 44: TV-Hub Network Connections

Figure 45: TV-Hub Reset Button

Figure 46: Web Interface Ethernet Settings

For systems with IP AutoSwitch(es), make
sure they are on the same local LAN segment
as the TV-Hub (see Appendix A on page 33).

For DIRECTV systems set up for automatic
satellite switching, make sure the receiver(s)
have IP addresses in the same subnet as the
TV-Hub (see Appendix B on page 37).

IMPORTANT!

16

Connect to an Onboard Network

Connecting the TV-Hub to an onboard local area
network (LAN) is required if any of the following
conditions apply:

• One or more IP AutoSwitches are installed to

enable automatic satellite switching (Linear/

DISH Network/Bell TV only)

• Customer wants to access the TV-Hub’s web
interface using any device connected to the
onboard network (see Figure 44)

NOTE: Connecting the TV-Hub to the onboard
network using its Wi-Fi rather than an Ethernet cable
is not recommended because you lose the ability to
connect directly to the TV-Hub’s built-in Wi-Fi. You
will always need to connect via the network.

NOTE: The Reset button on the rear panel of the
TV-Hub (see Figure 45) reverts all network settings
back to their original factory settings.

Optional

Wired LAN Connection

a. Connect the “Ethernet” port on the TV-Hub

to the onboard network (LAN) using the
supplied Ethernet cable.

b. By default, the TV-Hub’s Ethernet port is

configured as a DHCP client, and the
network’s router automatically assigns it an
IP address. However, in this Dynamic mode,
the TV-Hub could get assigned a different IP
address whenever it is turned on.

KVH recommends that you set the TV-Hub
to Static mode and enter a static IP address at
the web interface (see Figure 46) (go to
Settings > Network Settings). Be sure to
choose a static IP address that is outside the
router’s DHCP range (refer to the router’s
user manual for details on finding its range.)

TV-Hub

27

Figure 47: TV-Hub Security and Password Setting

KVH strongly recommends that you keep the
TV-Hub set to AP (Access Point) wireless
mode. If you select IF (Infrastructure) mode to
connect the TV-Hub to your onboard
network, you will no longer be able to access
the TV-Hub’s web interface directly.

IMPORTANT!

17

By default, the TV-Hub’s wireless settings are
configured for the following:

• Wireless Mode: AP (Access Point)

• SSID: TV-Hub-<TV-Hub serial number>

• IP Address: 172.16.0.1

•Security Mode: Off

KVH strongly advises that you select the
WPA_PSK security mode as shown in Figure 47
and assign a unique password to prevent
unauthorized access to the TV-Hub (at the web
interface, go to Settings > Network Settings). If
you keep the default settings, you’re allowing
anyone to access the TV-Hub with their mobile
device.

Secure the Wi-Fi Connection

28

Figure 48: Setup Wizard Welcome Page

Figure 49: Software Updates Page

18

The Setup Wizard appears upon initial startup to
step you through system configuration (see
Figure 48). Before you begin to set up the system:

• Know the service provider and associated
satellite(s)

• Check the latest software version (see below)

• Verify all system components are connected

Set Up the System

Update Software and Satellite Library

Before you start the Setup Wizard, update the
system software and satellite library to the latest
versions. Use the Apple
smartphone/tablet mobile app, or follow these
steps to use a laptop PC that has the latest update
files downloaded to it from the KVH Partner
Portal (www.kvh.com/partners).

®

iOS or Android™

a. Select Exit in the Setup Wizard page. The web

interface appears.

b. At the Updates page of the web interface,

select the antenna model. Then select Install
Update (see Figure 49). Find the .kvh file in
your downloads folder, then double-click to
install.

c. Wait for the update to complete. It may take

up to 45 minutes. The TV-Hub’s lights will
alternate orange while the update is in
progress. Once complete, the web interface
will report that the latest version is installed.

d. When the software update is complete, select

the Satellite Library. Then select Install
Update. Find the .xml file in your downloads
folder, then double-click to install.

e. Close the web interface. Then reopen it (see

“Access the Web Interface” on page 26). The

Setup Wizard will reappear since setup has
yet to be completed.

f. Select Proceed with Setup Wizard.

29

Figure 50: Preset Satellite Groups

Note: This list is subject to change.

Service Satellites (A-B-C-D)

Linear Europe 1:

Hotbird, Astra1, Astra2S, Astra3

Europe 2:

Astra3, Astra1, Hotbird, Astra2S

Scandinavia:

Astra4, Thor, Hotbird, Astra1

DIRECTV U.S. DIRECTV Dual:

101W and 119W

DISH
Network

Western Arc:

110W, 119W, 129W

Eastern Arc:
61W, 72W, 77W

Legacy East Arc:

61W, 110W, 119W

DISH 500:

110W, 119W

Bell TV Bell TV Dual:

82W, 91W

Tri-Americas

(DIRECTV U.S. +
Latin America)

Tri-Am TriSat:

101W, 119W, 95W

Tri-Am Dual:

101W, 95W

18

Continued Set Up the System

Setup Wizard

System configuration continues by prompting
you to enter information or perform certain tasks,
as necessary. For example:

• Enter installer and vessel information

• Select a source for GNSS position data

• Select a source for heading data (if NMEA
device is connected)

• Select the satellite TV service

• Select satellite(s) to track (make your own
selections or select one of the preset groups
listed in Figure 50), or create user-defined
satellites

• Set up automatic switching, if applicable

Additional Setup Information

Once the Setup Wizard has been completed,
perform follow-up tasks such as:

• Set up receivers to operate with the system
(as instructed by the Wizard)

• Activate the receivers (as instructed by the
Wizard)

30

Figure 51: Linear Receiver DiSEqC Settings (Example)

18

Continued Set Up the System

Linear Receiver Setup for Automatic
Switching

For automatic switching to work properly using
the DiSEqC communications protocol, set up
linear receivers for the same satellites installed in
the TracVision system. Set up the satellites in the
receiver in the exact same order as they were set
up in the antenna. The specific setup process
varies among receiver models – refer to the
receiver’s manual for details. Use the table below
and Figure 51 as a guide.

Satellites
in Antenna

Slot A Port/Switch/LNB/DiSEqC 1 or A

Slot B Port/Switch/LNB/DiSEqC 2 or B

Slot C Port/Switch/LNB/DiSEqC 3 or C

Slot D Port/Switch/LNB/DiSEqC 4 or D

Matching Satellites
in Receiver

31

Figure 52: Satellite Switching Selection on Home Page

Figure 53: Master Receiver Selection

CAUTION

In the unlikely event that you need to
remove the radome, remove power from the
antenna first because the antenna’s moving
parts can cause injury.

TracVision

Figure 54: Blockage Example

19

Before you leave the vessel, test the system to
ensure the antenna works properly. Fill out the
Installation Checklist (provided in the Welcome
Kit) and return it to KVH. Refer to the
instructions on the form.

Give the Welcome Kit to the customer, provide
any passwords and static IP addresses you set
up, and explain how to use the system. Ensure
the customer understands the following.

•How to:

•Turn on the system

• Access the web interface

• Switch satellites (see Figure 52)

• Select a master receiver (see Figure 53)

• Interpret TV-Hub status information

• Download software and satellite library

• Perform general troubleshooting

Educate the Customer

updates (using web interface and/or
mobile app)

• Keep the radome installed on the antenna at
all times. The radome protects the antenna’s
moving parts from wind, rain, and debris.

• The antenna must have a clear view of the
sky to receive satellite TV. Common causes of

32

blockage include trees, buildings, bridges,
and onboard equipment (see Figure 54).
Heavy rain or snow might also temporarily
interrupt reception.

• Clean the antenna regularly. Dirt buildup on
the radome can affect satellite TV reception.

• You must be located within the satellites’
coverage area to receive TV signals. Visit

www.kvh.com/footprint for coverage maps.

• Please register the system to ensure the best
possible service from KVH. Visit

www.kvh.com/register for details.

Figure 55: IP AutoSwitch

Figure 56: Serial Number and Master Select Button

Serial Number

Master Select Button

A

Installing an IP AutoSwitch

Follow these steps to add an IP AutoSwitch
(KVH part no. 72-0634) to each DISH Network,
Bell TV, or linear receiver you want to be able to
control satellite selection in Automatic satellite
switching mode.

NOTE: A receiver connected directly to the TV-Hub’s
“Receiver” jack can control satellite selection without
an IP AutoSwitch.

Inspect Parts

Follow these steps to inspect the kit contents.

a. Unpack the box and ensure it contains each of

the following items:

• 3 ft (1 m) Ethernet cable

• 2 ft (60 cm) RF cable

• Adhesive-backed Velcro strip

b. Carefully examine all of the supplied parts to

ensure nothing was damaged in shipment.

Appendix

c. Locate the serial number on the bottom of the

IP AutoSwitch (see Figure 56) and record it
on the Installation Checklist (supplied in the
Welcome Kit) for future reference.

Choose a Mounting Location

Choose a mounting location that meets the
following requirements:

• Dry, well-ventilated, and away from heat
sources

• Provides a clear view of and easy access to
the Master Select button (see Figure 56)

• Provides adequate clearance for running the
cables and allows for service loops and strain
relief

• Within 2 ft (60 cm) of the associated receiver
in order to use the supplied cable

• Either a horizontal or vertical surface

33

Figure 57: IP AutoSwitch Connections

A

Continued Installing an IP AutoSwitch

Wire the IP AutoSwitch

The wiring of the IP AutoSwitch depends on the
specific configuration. Refer to the wiring
diagrams provided in “Wire the Receivers” on

page 13, while following the general wiring steps

below:

RF Input**

RF In

Network

To Network*

a. Disconnect the RF input cable from the

receiver and connect it to the “RF In” jack on
the IP AutoSwitch. Then tighten to 15 in.-lbs
of torque.

b. Connect the supplied 2 ft (60 cm) RF cable

from the “To Receiver” port on the IP
AutoSwitch to the receiver’s satellite input
and tighten to 15 in.-lbs of torque.

c. Using the supplied Ethernet cable, connect

the “Network” port of the IP AutoSwitch to
the onboard network. If a network is not
available, install a router as shown in
Figure 57.

d. If not already connected, connect the TV-Hub

to the onboard network (see Figure 57).

e. Using the supplied Velcro strip, secure the

IP AutoSwitch to the mounting surface.

IP AutoSwitch

To Receiver

Router

12VDC
POWER

Receiver

AC Power

AC Power

Satellite In

** Varies depending on your system configuration

* Network Connections

Connect the TV-Hub and IP AutoSwitch(es) to your
onboard network. If you do not have a network, install
a router or router and switch as shown below.

TV-Hub

ResetEthernet Internet4321

34

Connect up to 3 IP AutoSwitches

OR

To TV- H u b

Router

12VDC

ResetEthernet Internet4321

POWER

Connect up to 2 IP AutoSwitches

Switch

4 3 2 18 7 6 5

POE

Connect up to 7 IP AutoSwitches

AC Power

+

48V

AC Power

Figure 58: Add IP AutoSwitch Screen

140701234

The TV-Hub has a built-in IP AutoSwitch.
Any receiver connected directly to the TV­Hub can therefore be selected as a master
receiver through the web interface.

IMPORTANT!

Figure 59: IP AutoSwitch LED Status Indications

LED Color Indication

Orange Registered with the system but

not currently the master

Orange,
flashing

Initializing

Red Error:

• unable to communicate with
the system,

• network is not detected, or

•unable to register

Green Registered with the system

and currently the master

A

Continued Installing an IP AutoSwitch

Configure the IP AutoSwitch

When performing system setup (see “Set Up the

System” on page 29), follow these additional

steps to configure the IP AutoSwitch.

NOTE: KVH recommends that you run the Setup
Wizard in the web interface whenever you change
your system’s configuration by adding or removing
devices.

a. At the AutoSwitch page of the web interface,

select Add IP AutoSwitch (Figure 58).

b. Enter the serial number and choose a friendly

name for the IP AutoSwitch (for example,
“Salon”).

c. Select Save to save your changes.

Select the Master Receiver

Any receiver connected to an IP AutoSwitch can
become the master receiver for the system. The
master receiver controls satellite selection.

a. To choose the master receiver, select it on the

Home page of the web interface, or press the
Master Select button on the associated
IP AutoSwitch.

b. Verify that the LED in the Master Select

button on the IP AutoSwitch is lit green (see
Figure 59). The LEDs for any other IP
AutoSwitches should be lit orange.

35

Figure 60: Band/Polarization Control Setting

Figure 61: Linear Receivers with Multiswitch and IP AutoSwitch

A

Continued Installing an IP AutoSwitch

Band/Polarization Control

If your configuration consists of linear receivers
connected via a multiswitch, and you installed
one or more IP AutoSwitches, KVH recommends
that you change the TV-Hub’s Band/Polarization
Control setting to TV-Hub (see Figure 60). You
can find this setting on the Advanced Settings
page of the web interface (go to Settings >
Advanced Settings).

Description

TV channels can be carried on any of a linear
satellite’s four combinations of frequency band
and polarization. Since only one of these signals
can be delivered to a receiver at any one time, the
receiver outputs a voltage/tone to request the
band/polarization for the selected channel:

Voltage Tone Polarization Band

13 VDC Off Vertical Low

18 VDC Off Horizontal Low

13 VDC On Vertical High

18 VDC On Horizontal High

Since the voltage/tone from the master receiver
could differ from the voltage/tone present on the
TV-Hub’s “Receiver” jack, the TV-Hub will
output band/polarization on that jack based on
the Band/Polarization Control setting:

• Master Receiver (default setting): The output
of the TV-Hub’s “Receiver” port is the band
and polarization that is currently selected by
the master receiver. This setting ensures the
antenna always has a valid band/
polarization on which to track the satellite.

• TV-Hub: The TV-Hub ignores voltage/tone
from the master receiver and outputs
whichever band/polarization corresponds to
the voltage/tone that is present on the coax
cable connected to its “Receiver” port (see
Figure 61). This allows a multiswitch to
continue receiving all four combinations of
band/polarization from the antenna.

TV-Hub

Router

Voltage/Tone of
Selected Channel

Receiver

12VDC

ResetEthernet Internet4321

POWER

Voltage/Tone of

Multiswitch Port

18V/

KHz

22

13V

18V

13V 18V/

18V

22KHz

Multiswitch

IP AutoSwitch

13V/

22

KHz

13V/
22KHz

Receiver

Master Receiver

36

Figure 62: Non-Genie Configuration

TV-Hub

AC Power

DC to RF

Adapter

Power
Supply

New Receiver Models:

HR24, H24, H25

AC Power

Satellite In

Ethernet

Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter

DECA

SWM Splitter

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners

Can connect via an
onboard network
(router), if desired

SWM

B

Using a DIRECTV Coax Network

In Automatic satellite switching mode, the
TV-Hub can accept commands from the master
SWM-compatible DIRECTV receiver to
automatically switch between the 101W and
119W satellites. The TV-Hub communicates with
the master receiver via the TV-Hub’s Ethernet
port link to the DIRECTV coax network. Follow
the steps in this section to set up this
communication link with SWM-compatible
receivers

NOTE: The 119W satellite only carries local channels
for certain regions of the country. (You can find a list
of these regions in the Setup Wizard.) If the
customer’s locals are carried on DIRECTV’s main
101W satellite, there is no need to switch satellites.

DIRECTV Coax Network Connections

DIRECTV recently adopted coax networking
technology, by which both satellite TV signals
and network communications data are carried by
the coax cables. This simplifies installation, since
Ethernet cables don't need to be run to all of the
receivers.

Appendix

Non-Genie Configurations

If a Genie DVR (HR44 or HR34) is not present on
the DIRECTV SWM network, you need to install
a DECA with power supply and DC to RF
adapter, collectively referred to as a DECA
Broadband Kit (KVH part no. 19-0860) and
formerly called a Cinema Connection Kit. When
connected to the SWM splitter and the TV-Hub's
Ethernet port, either directly or via an onboard
router, the DECA relays messages between the
DIRECTV coax network and the Ethernet
network (see Figure 62).

37

Figure 63: Genie Configuration

R

AUDIO OUT

L

PrPbY

VIDEO OUT S-VIDEO OUT

DIGITAL
AUDIO OUT

ETHERNET

SATELLITE IN 1

IR RECEIVE SATA HDMI PHONE JACK

POWER INPUT

USB

COMPONENT VIDEO OUT

Satellite In

AC Power

Ethernet

Genie DVR:

HR34 or HR44

Genie Client Models:

C31, C41

Network

New Receiver Models:

HR24, H24, H25

AC Power

Satellite In

AC Power

TV-Hub

Ethernet

Connect any combination of SWM receivers/DVRs
that add up to 8 or fewer tuners at the SWM splitter

SWM Splitter

Can connect via an
onboard network
(router), if desired

SWM

Supports up to 8 tuners:

Each SWM receiver = 1 tuner
Each SWM DVR = 2 tuners
Each Genie DVR = 5 tuners
Each Genie client = 0 tuners

B

Continued Using a DIRECTV Coax Network

Genie Configurations

Full DECA Broadband functionality is built into
Genie DVRs (HR44 or HR34). So if a Genie DVR
is present on the DIRECTV SWM network, no
external DECA Broadband kit is required. Just
connect the Genie's Ethernet port to the TV-Hub's
Ethernet port, either directly or via an onboard
router (see Figure 63). The Genie DVR provides
the link between the DIRECTV coax network and
the Ethernet network.

NOTE: If you cannot easily connect the Genie DVR’s
Ethernet port to the TV-Hub or an onboard network,
you can use a DECA Broadband Kit, as explained in

“Non-Genie Configurations” on page 37.

NOTE: Genie clients cannot switch satellites; they
can only view programming carried by the satellite
that is currently selected.

38

Figure 64: Additional Equipment for Older Receivers

* Model HR20-100 may require additional hardware.
Contact KVH Technical Support for details.

Satellite In

Old Receiver Models:

H21, H22, H23, HR21,
HR22, HR23

Satellite In

Old Receiver Models:

H20*

Ethernet

DECA

Band Stop Filter

SWM Splitter

Be sure to connect all band stop filters before
connecting the coax cables.

IMPORTANT!

B

Continued Using a DIRECTV Coax Network

Additional Equipment for Older Receivers

In addition to the DECA Broadband Kit or a
Genie DVR, you might need to connect an
additional device in-line between the receiver
and the SWM splitter, depending on the model
(see Figure 64).

NOTE: Model HR20-100 requires additional devices
not specified here. Contact KVH Technical Support.

H21, H22, H23, HR21, HR22, and HR23

These receivers do not have built-in DECA
functionality, but they have an Ethernet port for
network connectivity. An additional DECA
(KVH part no. 19-0860) is required to support
coax networking, supplying the satellite TV
signal to the receiver's "Satellite In" port and
network communications data to its Ethernet
port. (If there are two of each port, use the
"Satellite In 1" and "Ethernet 1" ports.)

NOTE: Each DECA you connect directly to a receiver
is powered by the receiver. They do not require the
separate power supply included in the kit.

H20

This receiver is not network-ready. It is only
designed to receive a satellite TV signal via its
"Satellite In" port. Since both the satellite TV
signal and network communications data are
present on the coax cables, a band stop filter
(KVH part no. 19-0868) is required to block the
network data to prevent potential damage to the
receiver. Since the H20 cannot communicate over
the network, it cannot control satellite selection.

39

Figure 65: IP Addressing for Automatic Switching (Example)

Figure 66: Router DHCP Settings (Example)

B

Continued Using a DIRECTV Coax Network

Configuring the DIRECTV Receivers for
Automatic Switching

To establish communications between the
TracVision system and each SWM-compatible
DIRECTV receiver for automatic satellite
switching, you need to set each receiver to a static
IP address and enter that address, along with the
receiver's location, in the TV-Hub's web interface.

TV-Hub

TV-Hub Serial Number

140901484

Static IP Address Range WITHOUT an Onboard Network

If the DECA Broadband Kit or Genie DVR is
connected directly to the TV-Hub's "Ethernet"
port (no router is installed), set each receiver's IP
address to any address ranging from 192.168.x.2
to 192.168.x.149, where x=1<the last 2 digits in
the TV-Hub’s serial number>.

For example, if the serial number of the TV-Hub
is 140901484, you might assign an IP address of

192.168.184.2 (see Figure 65). Refer to the

instructions in “Assigning Static IP Addresses to

DIRECTV Receivers” on page 41. The TV-Hub

has a hidden IP address of 192.168.x.1 reserved
for automatic switching communications. This IP
address is not shown on the Network Settings
page of the web interface.

Static IP Address Range WITH an Onboard Network

If the TV-Hub and the DECA Broadband Kit or
Genie DVR are connected to an onboard network
(i.e., router), set each receiver to a static IP
address that is outside the router's DHCP range
(see Figure 66). (Refer to the router's user manual
for details on finding its IP address range.) For
example, if the router has an IP address of

192.168.1.1 and assigns IP addresses ranging

from 192.168.1.100 to 192.168.1.149 via DHCP,
you could set each receiver's IP address to any
address ranging from 192.168.1.150 to

192.168.1.254. Refer to the instructions in

“Assigning Static IP Addresses to DIRECTV
Receivers” on page 41.

SWM Splitter

Receiver #1

Static IP Address: 192.168.184.2

Receiver #2

Static IP Address: 192.168.184.3

DC to RF

Adapter

Power
Supply

AC Power

192.168.184.1

TV-Hub IP Address

for Automatic Switching

AC Power

AC Power

DECA

40

Figure 67: IP Address on a DIRECTV Receiver (Example)

WITHOUT an Onboard Network (No Router)

WITH an Onboard Network (Using a Router)

B

Assigning Static IP Addresses to DIRECTV Receivers

Once you have identified a valid static IP address
range for the receivers, follow these steps to
assign a unique static IP address within that
range to each receiver.

NOTE: These steps may vary, depending on the
receiver's model and software version. Refer to the
receiver's owner's manual for details.

a. Press MENU on the receiver's remote control

to access the onscreen menu.

b. At the main menu, highlight Settings &

Help. Then select Settings.

c. Highlight and select Network Setup.

d. Select Advanced Setup.

e. Change the IP address to the new static IP

address. (On a Genie DVR, the IP address is
called the "Server IP") (see Figure 67).

Continued Using a DIRECTV Coax Network

f. WITHOUT an Onboard Network

Enter "255.255.255.0" for the subnet mask,
and enter the TV-Hub's IP address for default
gateway and DNS.

WITH an Onboard Network

Enter the router's subnet mask, and enter the
router's IP address for default gateway and
DNS.

g. Highlight and select Connect Now to save

your changes. Disregard any error messages
about missing Internet connectivity. Note this
receiver's IP address and location onboard for
future reference.

h. Repeat this procedure for each additional

receiver. Be careful not to use the same IP
address twice.

41

Figure 68: Adding a DIRECTV Receiver to the Autoswitch Page

Also be sure to set each receiver’s Dish Type
to 3-LNB and Switch Type to SWM, and
enable external device access, as directed by
the TV-Hub’s Setup Wizard. If the TV-Hub is
then unable to communicate with the
receiver, try resetting the receiver (press its
red reset button or unplug it, wait 15 seconds,
then plug it back in and turn it on).

IMPORTANT!

B

i. Add the new receivers to the Autoswitch

page of the web interface. Enter each
receiver’s static IP address and assign it a
friendly name (e.g., “Salon”) (see Figure 68).

Continued Using a DIRECTV Coax Network

42

www.kvh.com

KVH Industries, Inc.

World Headquarters

Middletown, RI U.S.A.

Tel: [phone] Fax: [phone]

E-mail: [e-mail]

KVH Industries A/S

EMEA Headquarters

Kokkedal, Denmark

Tel: [phone] Fax: [phone]

E-mail: [e-mail]

KVH Industries Pte Ltd.

Asia-Pacific Headquarters

Singapore

Tel: [phone] Fax: [phone]

E-mail: [e-mail]