KVH Industries TracVision R4 User Manual

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Satellite Television

KVH TracVision

R5/R4

owner’s

manual

•

Installation Instructions

•

User’s Guide

•

Technical Manual

A Guide to TracVision R5/R4

Congratulations!

A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system.

An alert to important information regarding procedures, product specifications, or product use.

An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user.

Information about installation, maintenance, troubleshooting, or other mechanical issues.

You have selected one of the most advanced land-mobile satellite tracking systems available today. KVH TracVision

R5/R4 is designed for use with European and North

American DVB-compatible satellite services as well as

DIRECTV

. This manual provides detailed instructions on the proper installation, use, and maintenance of your TracVision R5/R4 system.

Before using this manual, be sure to check for any addenda, which might detail changes to the manual’s information.

Throughout this manual, important information is marked for your attention by these icons:

Industries’

TracVision R5/R4 Serial Number

ect questions, comments, or suggestions to:

Dir

KVH Industries, Inc. KVH Europe A/S

50 Enterprise Center Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark

el: +1 401 847-3327

T Fax: +1 401 849-0045 Fax: +45 45 160 181 E-mail: info@kvh.com E-mail: info@kvh.dk Internet: www

If you have any comments regarding this manual, please e-mail them to manuals@kvh.com. Your input is greatly appreciated!

.kvh.com

Kokkedal Industripark 2B

el: +45 45 160 180

Internet: www

KVH Part # 54-0157 Rev. H

.kvh.com

This serial number will be required for all troubleshooting or service calls made regarding this product.

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

DVB®(Digital Video Broadcasting) is a registered trademark of the DVB Project.

DIRECTV

is an official trademark of DIRECTV, Inc.

DISH Network

™

is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

1.2.1 TracVision R5/R4 Components . . . . . . . . . . . . . . . . . . . . . . .1-3

1.2.2 Satellite TV Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

1.3 Materials Provided with TracVision R5/R4 . . . . . . . . . . . . . . . . . .1-4

1.3.1 Additional Materials Required for TracVision R5/R4 Use . . .1-5

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . . .2-8

2.3.1 Connecting the Antenna Data/Power Cable . . . . . . . . . . . . .2-9

2.3.2 Connecting to Vehicle Power . . . . . . . . . . . . . . . . . . . . . . . .2-10

2.3.3 Connecting the Receiver Ground Wire . . . . . . . . . . . . . . . .2-11

2.3.4 Installing the Switchplate . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

2.3.5 Connecting the Antenna RF Signal Cable to

the Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-12

2.3.5.1 Installing Two Receivers and TVs

(North American Systems Only) . . . . . . . . . . . . . . . . . . .2-12

2.3.5.2 Connecting Three or More Receivers and TVs

(North American Systems Only) . . . . . . . . . . . . . . . . . . .2-13

2.3.6 Sealing the Cable Access Hole . . . . . . . . . . . . . . . . . . . . . .2-14

2.4 Activating the Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-14

2.5 Selecting the Active Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-15

2.5.1 Installing Your Selected Satellites . . . . . . . . . . . . . . . . . . . .2-16

2.5.2 Programming User-defined Satellites . . . . . . . . . . . . . . . . .2-19

2.6 Setting the Skew Angle (European Systems Only) . . . . . . . . . .2-24

2.7 Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-25

2.8 Configuring TracVision R5/R4 for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-26

2.9 Changing Geographic Location . . . . . . . . . . . . . . . . . . . . . . . . .2-27

54-0157 Re

3 Using Your TracVision R5/R4 . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Changing Channels and Switching Between Satellites . . . . . . .3-2

3.2.1 Using the Receiver Remote Control to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

3.2.2 Using the TV/SAT Switch to Switch

Between Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

3.2.3 Using a PC to Switch Between Satellites . . . . . . . . . . . . . . .3-5

3.3 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

3.4

DISH 500 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-8

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blo

4.1.2 Incorrect Satellite Configuration . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.3 Satellite Signal Blocked . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

4.1.4 Dew or Rain Pooling on Dome . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.5 Satellite Coverage Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

4.1.6 Vehicle

4.1.7

4.1.8 Type of Multiswitch Used

4.1.9 Stationary Use Only

4.2 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

wn Fuse or Improper Wiring . . . . . . . . . . . . . . . . . . . . . . .4-2

Turning During Startup

Incorrect or Loose RF Connectors . . . . . . . . . . . . . . . . . . . .4-4

(North American Systems Only) . . . . . . . . . . . . . . . . . . . . . .4-4

(TracVision R4 only) . . . . . . . . . . . . . . .4-4

(TracVision R5 only) . . . . . .4-3

4.2.1 Receiver Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.2 Receiver Faulty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement . . . . . . . . . . . . . . . . . . . . . .5-5

5.4.2 RF Detector/DVB Decoder . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

5.4.3 Antenna Gyro Assembly

(TracVision R5 only) . . . . . . . . . . .5-7

5.4.4 Antenna LNB Replacement . . . . . . . . . . . . . . . . . . . . . . . . . .5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Appendix A System Specifications . . . . . . . . . . . . . . . . . . .A-1

Appendix B Switchplate Template . . . . . . . . . . . . . . . . . . .B-1

54-0157 Re

iii

1 Introduction

DSS_101  ✓ ✓ ✓

DSS_119 ✓ ✓ ✓

Echo_61  ✓ ✓ ✓ ✓

Echo_110  ✓ ✓ ✓ ✓ ✓

Echo_119  ✓ ✓ ✓ ✓ ✓

Echo_148  ✓ ✓ ✓ ✓

Expressvu ✓ ✓ ✓ ✓ ✓ ✓ ✓

ExpressTV ✓ ✓ ✓ ✓ ✓ ✓ ✓

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV 

1.1 Digital Satellite Television

Your new TracVision R5/R4 satellite antenna is fully compatible with the Digital Video Broadcasting (DVB) satellites, which use the international standard for digital TV transmission, as well as Digital Satellite Service (DSS) services, such as DIRECTV. As a result, you will be able to receive and decode signals from your chosen satellite services with the proper programming and hardware (e.g., the satellite TV receiver).

Your TracVision R5/R4 comes with a pre-programmed “satellite library” of European and North American satellite services. When configuring the TracVision R5/R4, you may choose a pair of satellites from the library to be active in the system and with your receiver. For the antenna to receive signals from two satellites, they must be within 10 orbit. As a result, certain satellites can only be paired with certain other satellites. Tables 1-1 and 1-2 list the possible satellite pairs that may be selected in North America and Europe.

service you wish to receive is not already in the satellite library, you may also add two additional satellites of your choice to the library.

° longitude of each other in

If the satellite

Introduction

Table 1-1

Available N. American Satellite Pairs (U.S.-style LNB r

equired)

54-0157 Re

1-1

A Guide to TracVision R5/R4

11-16 Volts DC

2.5-3.5 Amps

Satellite Receiver 1

RF2

Options Purchased Separately

TV 1

Data/Power

Vehicle

Powe r

Switchplate

PC Maintenance

Satellite Receiver 2TV 2 Laptop PC

TracVision Antenna

RF1

Baseplate

Radome

Second TV

and receiver

option only

available with

U.S.-style,

dual output

LNB.

TV/SAT Switch

(optional)

atA

ror

ndi

•

ng gr

•

ght b

d: s

ngi

ect

twhi

or B

whe

tA or

s s

atB

Astra 1 ✓ ✓ ✓ ✓

Astra 2N ✓ ✓

Astra 2S ✓ ✓

Hispasat

Hotbird ✓ ✓ ✓ ✓

Sirius ✓ ✓ ✓

Thor ✓

Astra 1 Astra 2N Astra 2S Hispasat Hotbird Sirius Thor

able 1-2

Available European Satellite Pairs

(European LNB Required)

1.2 System Overview

If you are a DISH 500 customer or you have 3 or more receivers, you can order the optional TV/SAT Switch – free of charge. Simply fill out the order form located at the back of this manual and fax it to KVH at +1 401 845-8190.

Figure 1-1

TracVision R5/R4 System

Configuration

A complete satellite TV system includes the TracVision R5/R4 connected to a receiver and a television set. The optional TV/SAT Switch allows you to select a satellite at the pr desktop or laptop computer is used to

configure the system and

ess of a button. A

conduct diagnostics. The complete system is illustrated in Figure 1-1.

System specifications are provided in

Appendix A .

1-2

In-motion Tracking (TracVision R5 only)

The TracVision R5 employs a state-of-the-art actively stabilized antenna system. Once the satellite is acquired, the antenna gyro continuously measures your vehicle’s motion and position, and transmits commands to the antenna motors to keep the antenna pointed at the satellite at all times.

1.2.1 TracVision R5/R4 Components

The antenna unit includes the antenna positioning mechanism, signal front end, power supply, and control elements. The antenna is a parabolic dish mounting a low noise block (LNB) converter with a built-in preamplifier. The European configuration includes a single-output LNB while the North American system uses a dual-output LNB. A molded ABS radome encloses the fiberglass baseplate and is secured in place with standard fasteners. Connectors on the back of the baseplate join the power, signal, and control cabling from units inside the vehicle.

1.2.2 Satellite TV Reciever - Sold Separately

The receiver (purchased separately) receives satellite signals from the antenna unit for signal processing and channel selection, and sends the signals to the TV set for viewing. Please r User’s Manual provided with your selected receiver for complete operating instructions.

efer to the

Introduction

KVH offers an upgrade kit (KVH Part #02-1026) that adds in-motion tracking capability to the TracVision R4, allowing you to receive satellite signals while on the move.

dual-output LNB in the North

The American systems allows two receiver/TV pairs to be connected directly to the antenna. Three or more pairs can be connected to the system if an active multiswitch is used. Section 2.3.5, “Connecting the Antenna RF Signal Cable to the Receiver,” provides installation directions for each of these options.

54-0157 Re

Before you can start watching satellite TV using your TracVision antenna, you will need to activate y

our receiver. Refer to Section 2.4, “Activating the Receiver,” for more details.

1-3

A Guide to TracVision R5/R4

1.3 Materials Provided with TracVision R5/R4

Table 1-3 lists the units, cables, and materials packed in the TracVision R5/R4 package by name and KVH part number.

Table 1-3

TracVision R5/R4 Packing List

Cables for the TracVision R5/R4 are stored beneath the antenna unit during shipping.

Component KVH Part No.

Antenna Unit (TracVision R5), comprising: 01-0225-19

01-0225-22 01-0225-25 01-0225-28

†

††

†

†††

†

Baseplate Assembly (TracVision R5) 02-1245-01*

02-1245-03**

Radome Assembly (TracVision R5) 02-0953-03

Antenna Unit (TracVision R4), comprising: 01-0225-21

01-0225-27 01-0225-30 01-0225-24

†

††

†

††††

††

Baseplate Assembly (TracVision R4) 02-1245-02*

02-1245-04**

Radome Assembly (TracVision R4) 02-0953-05

RF Cable (28 ft/8.5 m) 32-0417-28

Data/Power Cable (28 ft/8.5 m) 32-0730-28

PC Cable (6 ft/1.8 m) 32-0628-06

Kitpack*** 72-0101

1-4

Owner’s Manual 54-0157

Receiver Ground Wire 32-0583-50

Switchplate

T Switch

TV/SA

†

European TracVision R5/R4 system

††

North American TracVision R5/R4 system (set to DIRECTV)

†††

North American TracVision R5/R4 system (set to DISH Network)

††††

North Amer

(optional) 01-0245

ican TracVision R5/R4 system (set to ExpressVu)

02-1023

* Baseplate assembly with single-output LNB ** Baseplate assembly with dual-output LNB *** A complete listing of kitpack contents is provided in Table 2-2.

-01

1.3.1 Additional Materials Required for TracVision R5/R4 Use

To make full use of your new TracVision R5/R4 and receive satellite TV on the road, you will need to provide/purchase the following:

• Television

Introduction

• Appropriate receiver for your selected satellite

TV service

In North America, you can purchase and/or activate a receiver directly from KVH. Call KVH at 1-888-584-4163 for details.

54-0157 Re

1-5

2 Installation

Your TracVision R5/R4 is designed for simple installation and setup. Just follow these easy steps:

Installation

Step Refer to Section...

1. Choose the hardware locations 2.1

2. Mount the antenna unit 2.2

3. Connect system components 2.3

4. Activate the receiver 2.4

5. Select active satellite 2.5

6. Set the skew angle (Europe only) 2.6

7. Check out system 2.7

8. Configure for remote dish use 2.8

Tools and Materials Required

• Electric drill

•

⁄16" (5 mm), 5⁄32" (4 mm), and 3⁄32" (2.5 mm) drill bits

and

⁄4" (19 mm) hole saw and auger bit

•

⁄2" wrench

• #2 Phillips and #0 flat tip screwdrivers

Table 2-1

Installation Process

Plan the entire installation before proceeding! Take into account component placement, cable running distances between units, and accessibility to the equipment after installation.

• RG-6 or RG-11 (75 ohms) RF cable (if installing two RF cables - r

efer to

Section 2.3.5 for details)

• Silicone sealant, RTV, or Sikaflex

•

⁄16" open end wrench

• Construction adhesive (e.g., Liquid Nails)

• Rivet gun and

⁄16" (5 mm) rivets (or other fastener

suitable for your specific roof construction)

• PC with Windows HyperTerminal or download

the KVH Flash Update Wizard (available for free

www.kvh.com/wizard)

54-0157 Re

2-1

A Guide to TracVision R5/R4

Kitpack Contents

Table 2-2 lists the materials provided in the kitpack.

Table 2-2

Kitpack Contents

Part Qty. KVH Part No.

Tie-wraps 5 22-0013

Clamshell ventilator 1 19-0230

#6 x 3⁄4" thread-forming screws 3 14-0298-12

⁄4"-20 x 5⁄8" hex screws 4 14-0250-10

⁄4" flat washers 4 14-0251

⁄8" hole plugs 2 19-0282-06

2-2

2.1 Choosing the Best Location

Blocked!

racVision Antenna

Air Conditioner

Vehicle Roof

" Maximum Gap

• Since the TracVision antenna requires a clear view

of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.

• Keep the antenna clear of any obstructions on the

roof (e.g., air conditioners). The antenna requires a

15º to 75º look angle to receive satellite signals.

Installation

Figure 2-1

Antenna Blockage

• Consider the location of the antenna relative to the

location of any equipment or necessary wiring within the vehicle.

• Be sure to mount the antenna on a horizontal

surface. When placed flat on the mounting surface, the mounting plates should be less than the mounting surface (see Figure 2-2).

⁄16" above

Any larger gap will warp the baseplate and seriously damage the antenna.

Figure 2-2

Maximum Mounting Surface Slope

54-0157 Re

2-3

A Guide to TracVision R5/R4

Vehicle

Centerline

Vehicle

Centerline

Front/Rear

of Vehicle

Front/Rear

of Vehicle

Top View Side View

Mounting Plate

(1 of 4)

Baseplate Connectors

Mounting Plate

Arrows

Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly!

Figure 2-3

Proper Orientation of

the Antenna Unit

2.2 Mounting the Antenna Unit

1. Make sure that you have chosen a suitable mounting location based upon the guidelines in

Section 2.1, “Choosing the Best Location.”

2. Remove the antenna unit from its shipping carton.

3. Position the antenna unit in the desired location on the centerline of the vehicle with the antenna’s mounting plate arrows facing the front or rear of the vehicle. The proper orientation is illustrated in Figure 2-3.

The mounting plate arrows may

ace either forward or backward

f along the center

line of the v

for more convenient installation.

2-4

ehicle

4. While the antenna is in place, mark a location on the roof for the

⁄4" (19 mm) cable access hole to permit convenient cable access to the antenna’s baseplate connectors.

5. Using the 4 mounting plates and each set of 5 holes as templates, drill 20

⁄16" (5 mm) holes

through the roof of the vehicle.

6. Set aside the antenna unit and clean the roof’s surface to remove any debris.

7. Seal the two baseplate holes shown in Figure 2-4

Factory-drilled

Drain Hole Positions

Front of Vehicle

Recommended

3/16" (5 mm)

Drain Hole Positions

Drain Hole Angle

(relative to baseplate)

Front of

Vehicle

ngle of Hole, relative to front

Angle of Hole, relative to front

Baseplate Holes

with the plugs provided in the kitpack.

8. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern.

Installation

Figure 2-4

Antenna Baseplate (Bottom View)

9. Reposition the antenna, lining up the mounting plate holes with the holes in the roof. Attach the mounting plates to the roof using

⁄16" (5 mm)diameter rivets (or appropriate fasteners). Seal all rivet heads and edges with silicone.

10. Remove and save the 8 pan head screws and flat washers that secure the radome to the baseplate.

efully lift the radome straight up until clear of

Car the antenna assembly and set aside.

11. When the antenna unit is installed with the connectors facing the rear of the vehicle, the drain holes are located as shown in Figure 2-5.

If the roof’s mounting surface is not perfectly flat as KVH recommends, make sure the baseplate does not warp when you attach the antenna’s mounting plates. Refer to

Section 2.1, “Choosing the Best Location,” for further details.

Figure 2-5

Baseplate Connectors Facing Rear of Vehicle – Factory-drilled Drain Hole Locations

54-0157 Re

2-5

A Guide to TracVision R5/R4

2 tie-wraps used to secure LNB arm

Shipping Restraint

Shipping Restraint Nuts and Washers

Recommended

3/16" (5 mm)

rain Hole Positions

Drain Hole Angle

(

relative to baseplate)

Front of V

ehicle

Angle of Hole, relative to front

Figure 2-6

Baseplate Connectors Facing

Front of Vehicle – Recommended

Drain Hole Locations

You MUST drill out the drain holes as indicated to ensure that any moisture that enters the baseplate is able to drain. Ensure that factorydrilled holes are completely sealed.

11a.(Alternate Drain Hole Locations) If the antenna unit

is installed with the connectors facing the front of the vehicle, drill out

⁄16" (5 mm)-drain holes in the rear-facing side of the baseplate as illustrated in Figure 2-6. The existing factory-drilled drain holes shown in Figure 2-5 must then be plugged with silicone rubber sealant.

Figure 2-7

Forward Shipping Restraint

12. Cut the tie-wraps holding the antenna unit to the forward shipping r

estraint (see Figur

e 2-7).

2-6

13. Remove the nuts and washers securing the

otating Plate

hipping Restraint

otating Plate

Shipping Restraint

Forward Shipping R

estraint for

LNB Bracket

shipping restraints to the baseplate. The shipping restraints are pictured in Figure 2-8.

14. Remove the shipping restraints and replace the nuts and washers into their original positions.

All nuts and washers removed in Step 13 must be reinstalled. These nuts and washers secure the baseplate to the mounting plates.

15. Place the radome onto the baseplate (labels facing the sides of the vehicle) and secure in place using the 8 pan head screws and flat washers removed in Step 10.

Installation

Figure 2-8

TracVision R5/R4 Shipping Restraints (Top View)

Do not discard the shipping restraints, washers, or the nuts. They should be saved for future use in case the antenna unit needs to be removed and shipped to another location. Four head screws have been provided in the kitpack for shipping as the bolts used to hold the shipping restraints during initial shipping are integral parts of the mounting plates.

⁄4˝ x5⁄8˝ hex

54-0157 Re

16. Drill the cable access hole (marked in Step 4) in the vehicle’s r

oof.

2-7

A Guide to TracVision R5/R4

3.82"

(97 mm)

.32" (8 mm)

2.36"

(60 mm)

.16" (4 mm)

3.19"

(81 mm)

2.05"

(52 mm)

Panel Cutout

/32" (2.5 mm) dia

2.3 Connecting System Components

The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle.

Locating the Switchplate

A switchplate has been provided to serve as the hub of the TracVision R5/R4 wiring (with the exception of the RF cable, which will be connected to the receiver). This switchplate includes an ON/OFF switch and a DB9 maintenance port for easy access to the antenna unit’s software and diagnostics. Follow the steps below to select and prepare the switchplate mounting location.

1. Select a location to mount the TracVision R5/R4 switchplate. It should be installed in a dry, flat location within reach of the cables that will connect to the antenna unit.

Figure 2-9

Switchplate Panel

Cutout Dimensions

A full-scale panel cutout template has been provided in Appendix B.

2. Once you’ve decided on a suitable location, create a panel cutout in the mounting surface. Figure 2-9 illustrates the mounting dimensions and a full-scale template has been provided in Appendix B. The connecting cables will be routed through this cutout.

2-8

2.3.1 Connecting the Antenna Data/Power

Data/Power

Cable

1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-10).

2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s roof and out through the switchplate panel cutout.

3. Connect the data/power cable to the switchplate’s data/power connector and lock in place (see Figure 2-11).

Installation

Figure 2-10

Antenna Data/Power Connector

Figure 2-11

Switchplate Data/Power Connector

54-0157 Re

2-9

A Guide to TracVision R5/R4

+12 VDC – Vehicle Power

Ground



Before connecting the antenna unit to vehicle power, remove the appropriate vehicle fuse to prevent a short circuit.

2.3.2 Connecting to Vehicle Power

Recommended Power Wiring

Short circuits may result in severe electrical shock or burns. Remove the appropriate vehicle fuse and test the circuit to ensure that no power is present before connecting the power cable.

The switchplate requires an 11-16 VDC power input. A quicktripping circuit breaker or fuse should be installed between the switchplate and vehicle power. Circuit overload protection should be rated for 5 amperes. If vehicle power fluctuates widely or is noisy, a 12 VDC 5-amp AC/DC power supply or a widerange DC/DC converter power supply should be installed.

the voltage and polarity before making connections to vehicle power.

Connecting the Power Cable to the Switchplate

Disconnect vehicle power by removing the

1. opriate vehicle fuse.

appr

2. Connect the switchplate to vehicle power as

pictured in Figure 2-12.

Test

Figure 2-12

Switchplate Power W

iring

2-10

2.3.3 Connecting the Receiver Ground Wire

3.82"

(

97 mm)

2.36"

(60 mm)

2.05"

(52 mm)

3.19"

(81 mm)

A. Panel Cutout

B. Support Frame

C. Front Cover

/32" (4 mm)

/32" (2.5 mm)

A grounding wire (Cable #32-0583-50) has been provided to connect your receiver to a suitable ground and protect the system. Attach the grounding wire to any suitable screw on the rear panel of the receiver with a good contact with the receiver chassis. The other end should be connected to a suitable ground.

2.3.4 Installing the Switchplate

After completing the switchplate wiring process, you must install the switchplate itself. This process, detailed in the following steps, is illustrated in Figure 2-13.

Installation

Figure 2-13

Mounting the Switchplate Support Frame and Front Cover

1. Fit the switchplate assembly and support frame into the panel cutout made in Step 2 of

“Connecting System Components,”

Section 2.3,

and flush to the

mounting surface.

2. Drill out four

⁄32" (4 mm) holes in the countersunk

settings in the switchplate support frame.

Drill four

⁄32" (2.5 mm) holes in the mounting surface using the countersunk holes in the support frame as the and switchplate assembly to the mounting surface using four #6 self-cutting scr

template

. Secur

e the support frame

ews.

4. Snap the front cover into place to cover the screws

54-0157 Re

and support frame.

Reinstall the vehicle fuse r

Section 2.3.2, “Connecting to V

emoved in Step 1 of

ehicle Power

.”

Before securing the switchplate to the mounting surface, be sure to strain-relieve the wires connecting to the switchplate connectors. Several tie-wraps have been provided to aid in strain-relieving the wires.

2-11

A Guide to TracVision R5/R4

RF2 RF1

2.3.5 Connecting the Antenna RF Signal Cable to the Receiver

When shipped from the factory, the antenna’s RF connectors are protected with caps. Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision R5/R4.

Figure 2-14

Antenna RF Connectors

KVH recommends the use of RG-6 or RG-11 (75 ohms) cable for RF wiring. Use of non-RG-6 or RG-11 (75 ohms) cables will result in degraded performance. The KVH warranty does not cover degraded performance due to improper wiring.

1. Route an RF cable up through the roof’s cable access hole.

2. Connect the RF cable to the antenna’s RF1 connector (see Figure 2-14). Once the cable is securely connected, loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable.

3. Connect the other end of the RF cable to the receiver’s SATELLITE IN connector.

2.3.5.1 Installing Two Receivers and TVs

(North American Systems Only)

To connect a second TV and receiver to the TracVision R5/R4 system, you must connect a second RF cable to the antenna’s RF2 connector (see Figure 2-14). Route the other end of the RF cable down into the vehicle and connect it dir receiver.

ectly to the second

2-12

2.3.5.2 Connecting Three or More Receivers

Multiswitch

DC In RHCP

+13V

VHF/UHF LHCP

+18V

Out 1 Out 2 Out 3 Out 4

DC Power

Receiver #1 Receiver #2 Receiver #4Receiver #3

TracVision RF Connectors

RF1

RF2

Installation

and TVs

(North American Systems)

To install three or more receiver/TV pairs, an active multiswitch (Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the receivers. Figure 2-15 illustrates typical wiring arrangements for multiple receivers. If more than four receivers are required, contact KVH for additional wiring instructions. Mount the multiswitch unit in accordance with the manufacturer’s instruction sheet.

Figure 2-15

Installing Three or Four Receivers Using an Active Multiswitch

1. Connect the RF cable tagged “RF1” to the multiswitch input labeled “LNB RHCP +13V.”

2. Connect a second RF cable to the multiswitch

input labeled “LNB LHCP +18V.”

Connect the multiswitch outputs to individual

eceiver inputs. Use RG-6 cable terminated with

r F-type connectors for all RF connections.

TracVision R5/R4 has the capability to switch from one satellite to another when you choose TV channels that are carried by your

o selected satellites. However,

tw the use of an active multiswitch may interfere with the 22 KHz tone sent by DIRECTV DSS Plus

ers to the antenna.

receiv case, you will need to use the optional TV/SAT Switch* or a PC as described in Section 3.2 Channels and Switching Between

”

Satellites

* To order a TV/SAT Switch (KVH Part Number 01-0245), please call +1 401 847-3327.

™

In this

, “Changing

54-0157 Re

2-13

A Guide to TracVision R5/R4

Clamshell

Ventilator

#6 Screws

Cable Access Hole (in Roof of Vehicle)

RF & Data/Power Cables

To TracVision

Antenna

Figure 2-16

Installing the Clamshell Ventilator

4. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent).

2.3.6 Sealing the Cable Access Hole

Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.

1. Completely seal the cable access hole with silicone sealant or RTV.

2. Install the clamshell ventilator, supplied in the kitpack, over the cable access hole using the three supplied #6 screws (see Figure 2-16).

Ensure the clamshell mounting screws do not puncture the cables inside the vehicle.

2.4 Activating the Receiver

DIRECTV and DISH Network Receiver Activation

KVH makes it easy to activate your DIRECTV or DISH Network

eceiver

Activation

options, please refer to the user manual that accompanied your receiever.

Other Receiver Activations

Please refer to the user manual that accompanied your receiever for activation instr

. Just call KVH at 1-888-584-4163 and ask for

Receiver

(Monday - Friday, 8:30 a.m. - 5:00 p.m. ET). For other

uctions.

2-14

2.5 Selecting the Active Satellite

DSS_101  ✓ ✓ ✓

DSS_119 ✓ ✓ ✓

Echo_61  ✓ ✓ ✓ ✓

Echo_110  ✓ ✓ ✓ ✓ ✓

Echo_119  ✓ ✓ ✓ ✓ ✓

Echo_148  ✓ ✓ ✓ ✓

Expressvu ✓ ✓ ✓ ✓ ✓ ✓ ✓

ExpressTV ✓ ✓ ✓ ✓ ✓ ✓ ✓

DSS_101 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV 

Astra 1 ✓ ✓ ✓ ✓

Astra 2N ✓ ✓

Astra 2S ✓ ✓

Hispasat

Hotbird ✓ ✓ ✓ ✓

Sirius ✓ ✓ ✓

Thor ✓

Astra 1 Astra 2N Astra 2S Hispasat Hotbird Sirius Thor

As noted previously, TracVision R5/R4 can track a variety of DVB-compatible and DSS (DIRECTV) satellites. The system contains a preprogrammed library of North American and European satellites. It also has two open slots that you may use to program two additional satellites of your choice. Tables 2-3 and 2-4 provide a grid of possible satellite pairs. Two of these satellites may be selected to reside in the system’s active memory as Satellites A and B.

Installation

Table 2-3

Available N. American Satellite Pairs (U.S.-style LNB Required)

54-0157 Re

Table 2-4

Available Europe

an Satellite Pairs

(European LNB Required)

2-15

A Guide to TracVision R5/R4

Maintenance

Port (DB9)

The satellites listed in TracVision R5/R4 satellite library will be sufficient for most users. However, if you wish to install one or two user-defined satellites, proceed to

User-defined Satellites.”

After configuring the user-defined

Section 2.5.2, “Programming

satellites, return to the satellite installation process in

Section 2.5.1, “Installing Your Selected Satellites.”

2.5.1 Installing Your Selected Satellites

To receive DISH 500 service, you will need to install the following two satellites: Echo_119 & Echo_110

The satellite configuration on your receiver must match the satellite setting on the TracVision R5/R4 system.

Satellite A on the TracVision R5/R4 must be the same satellite as Receiver Alternative 1 (or A, based on your receiver and must be assigned the Receiver DiSEqC 1 setting.*

Satellite B on the TracVision R5/R4 must be the same satellite as Receiver Alternative 2 (or B, based on your receiver) and must be assigned the Receiver DiSEqC 2 setting.*

Refer to your receiver user manual for complete instructions for your

receiv

When you first connect to the system, it is preprogrammed with one of the following default satellite assignments:

• Europe: Astra 1 (Sat. A) and Hotbird (Sat. B)

• N. America (US DIRECTV): DSS_101 (Sat. A) and DSS_119 (Sat. B)

• N. America (US DISH Network/ExpressVu): Echo_119 (Sat. A) and Expressvu (Sat. B)

Should you wish to track a different satellite (either from the satellite library or a user-defined satellite), you must instruct the antenna which satellites will be in the active satellite pair.

Connecting to the TracVision R5/R4 Maintenance Port

To do so, it is necessary to connect a PC to the maintenance port on the front of the switchplate. To configure the antenna, you will

d or Windows

need to use the KVH HyperT (Y

www

erminal. Use the settings appr

ou can download the KVH Flash Update Wizard at

.kvh.com/wizard

Connect one end of the PC data cable to the DB9

Flash Update W

)

maintenance port connector on the switchplate. Connect the other end to the serial port to your PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

izar opriate to your application.

* DiSEqC settings apply only to European systems.

Figure 2-17

Connecting to the TracVision

R5/R4 Maintenance Port

2-16

2. If you are using HyperTerminal, open HyperTerminal and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

If you are using the KVH Flash Update Wizard, double-click the “KVH Flash Update Wizard” shortcut on your computer’s desktop to start the wizard. Then go to the “Select board to flash” screen.

You do not need to flash the antenna to configure the satellites; you will simply enter commands in the “Command” box.

3. Apply power to the TracV

ision R5/R4 system and allow the system to complete full initialization. Data should be scr identify any system pr is seen, r

echeck your connections and the terminal

olling on the PC display to

oblems detected. If no data

software setup.

Installation

Table 2-5

Satellite Installation Names

Satellite Install Name

North American Satellites

DSS 101ºW DSS_101

DSS 119ºW DSS_119

EchoStar 61ºW Echo_61

EchoStar 110ºW Echo_110

EchoStar 119ºW Echo_119

Installing the Satellite of Choice from the Satellite Library

Once the data connection has been made between the PC and the

ision R5/R4, you must assign the satellites you wish to

TracV have in the satellite pair by typing the following commands.

e using HyperTerminal, type the commands in the

you ar HyperTerminal window. If you are using the KVH Flash Update

izard, type the commands in the “Command” box.)

ype

HAL

and pr

ess Enter to place the antenna in

Idle Mode.

2. Select which preprogrammed satellites you wish to assign. Table 2-5 lists the satellite names that are in the preprogrammed North American and European satellite library.

(If

EchoStar 148ºW Echo_148

ExpressVu Expressvu

ExpressTV ExpressTV

European Satellites

ASTRA1 19.2ºE ASTRA1

ASTRA2N 28.2ºE

ASTRA2S 28.2ºE ASTRA2S

Hispasat 30.0ºW HISPASAT

Hotbird 13.0ºE HOTBIRD

Sirius 5.0ºE SIRIUS

Thor 0.8ºW THOR

Other Installation Designations

User-defined 1 USER1*

User-defined 2 USER2*

None None

* USER1 and USER2 will only be available if one or two user-defined satellites have been added to the library as detailed in

ramming User-defined Satellites.”

“Prog

ASTRA2N

Section 2.5.2,

54-0157 Re

2-17

A Guide to TracVision R5/R4

3. Type SATINSTALL, <sat_a_name>,

<sat_b_name>

and press Enter. Type None as the

name of Satellite B if wish to install only one satellite.

Key: <sat_a_name> = the name of your choice for

Satellite A

<sat_b_name> = the name of your choice for

Satellite B

4. Type L,X and press Enter to select which of these

two satellites the antenna should begin tracking.

Key: X = A or B (one of your selectedd satellites defined

during the install process)

5. Type ZAP and press Enter to restart the system. Be

sure the receiver’s satellite configuration matches your chosen TracVision R5/R4 settings.

For example, to assign Astra 2S and Hotbird for your satellite pair, and to track Astra 2S, you would enter the following data:

SATINSTALL,ASTRA2,HOTBIRD<ENTER>

@L,A<ENTER>

ZAP<ENTER>

2-18

2.5.2 Programming User-defined Satellites

The TracVision R5/R4 satellite library has two open slots that you may use to program two user-defined satellites in case you want to install/watch a satellite that is not in the KVH predefined satellite library. To configure a user satellite, you will need to obtain the following satellite information from your satellite service provider or from sites on the Internet, such as

www.satcodx.com:

• Satellite name

• Satellite position (longitude)

• Transponder information for each of the following polarizations/frequencies:

- vertical high & vertical low

- horizontal high & horizontal low

Installation

For your reference, the satellite configuration information for the predefined satellites is available on our web site at www.kvh.com/ footprint.

- right

- left

• Transponder information includes:

- frequency

- symbol rate

- FEC code, and

- network ID (in hexidecimal format)

• Decoder type

54-0157 Re

2-19

A Guide to TracVision R5/R4

Entering User-defined Satellite Data

Once the link between the PC and the TracVision R5/R4 is established as described in

Satellite,”

follow these steps to begin entering the data for your

user-defined satellite.

Section 2.5, “Selecting the Active

1. Type

HALT and press Enter to place the antenna in

Idle Mode.

2. Type following command and press Enter:

SATCONFIG,USERX,YYY,Z,D,L<ENTER>

Key: X = 1 or 2 (This represents the first or second user-

defined satellite. Your TracVision system allows up to two user-defined satellites.

YYY = longitude (0-180)

Z = E (East) or W (West)

D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B, 3 = DVB)

L = LNB polarization (C = circular, L = linear)

The main board has now been configured to recognize the userdefined satellite. Next, the RF Board must be configur

3. Type

@DEBUGON and press Enter.

Type the following command and press Enter.

ed.

2-20

@SATCONFIG,X,N,F,S,C,ID

Key: @SATCONFIG = directs data to the RF Board

X = satellite location A or B

N = satellite table # (98 & 99 are slots for user-

configured satellites)

F = frequency in MHz (either 00000 or a range from

10700 - 12700)

S = the satellite transponder symbol rate in

Mbit/second (01000 - 29999)

C = the FEC code (e.g., 12, 23, 34, 56, 67, 78)

ID = the satellite network ID in hexidecimal format

(0x####)

P = the LNB polarization (v = ver

h = horizontal, r = right, l = left)

B = the LNB down conversion frequency (l = low,

h = high, u = USA)

D = decoding type (0 = test, 1 = DSS-A,

2 = DSS-B

,P,B,D<ENTER>

tical,

, 3 = DVB)

This information has to be entered for each of the following categories:

• vertical high • vertical low

• horizontal high • horizontal low

• right • left

TracVision R5/R4 requires that the data fields for all transponder categories be provided. If the selected satellite does not have information for one or more of the transponder categories, default information should be entered in the fields as follows:

Installation

Transponder Data Default Value

requency 00000

Symbol Rate 27500

FEC Code the same value as provided for those

transponders with data

Network ID 0x0000

Polarity and Band whichever combinations are not

already provided

5. Type @SAVE,A and press Enter to save your settings (or

@SAVE,B if data is for User2

satellite.)

Type

@DEB

UGOFF

and pr

ess Enter.

7. Type ZAP and press Enter to restart the system.

One of your user-defined satellites has now been added to the TracVision R5/R4 satellite library. This satellite will now be available the next time you use the SATINSTALL command.

Table 2-6

Default Transponder Values

54-0157 Re

2-21

A Guide to TracVision R5/R4

An Example of Configuring a User-defined Satellite (Europe)

The following is an example of configuring the fictional YOURSAT 101 as the USER1 configured satellite. Prior to configuring this satellite or any others, be certain to get the most up-to-date information from one of the sources previously discussed.

Table 2-7

Sample User-defined

Satellite Configuration (Europe)

YOURSAT 101 at 71 West, DVB decoder, Circular Polarization LNB

Horizontal High

Frequency 11.966 GHz

Symbol Rate 27500

FEC Code 3/4

Network ID 2048 (dec) = 0x0800

Vertical High

Frequency 11.823 GHz

Symbol Rate 27500

FEC Code 3/4

Network ID 2048(dec) = 0x0800

Vertical Low

No Data Listed

Horizontal Low

No Data Listed

2-22

Based on this information, the data entered via the PC would look like this, assuming that

SATCONFIG,USER1,7,W,3,L

@DEBUGON

@SATCONFIG,A,98,11966,27500,34,0x0800,H,H,3

@SATCONFIG,A,98,11823,27500,34,0x0800,V,H,3

@SATCONFIG,A,98,00000,27500,34,0x0000,V,L,3

@SATCONFIG,A,98,00000,27500,34,0x0000,H,L,3

@SAVE,A

@DEBUGOFF

ZAP

YOURSAT 101 would be Satellite A:

An Example of Configuring a User-defined Satellite (N. America)

Installation

YOURSAT 101 at 71 West, DVB decoder, Circular Polarization LNB

Right

Frequency 11.966 GHz

Symbol Rate 27500

FEC Code 3/4

Network ID 2048 (dec) = 0x0800

Left

Frequency 11.823 GHz

Symbol Rate 27500

FEC Code 3/4

Network ID 2048(dec) = 0x0800

Based on this information, the data entered via the PC would look like this, assuming that

SATCONFIG,USER1,71,W,3,C

@DEBUGON

@SATCONFIG,A,98,11966,27500,34,0x0800,R,U,3

@SATCONFIG,A,98,11823,27500,34,0x0800,L,U,3

@SAVE,A

@DEBUGOFF ZAP

YOURSAT 101 would be Satellite A:

Table 2-8

Sample User-defined Satellite Configuration (N. America)

54-0157 Re

2-23

A Guide to TracVision R5/R4

1 2 3

765

8 9 10

12 13 14

1615

17 18 19 20

21 22 23 24

Figure 2-19

Position Grid

Table 2-9

Approximate Latitude/Longitude

Grid # Latitude Longitude

167ºN7ºW

267ºN7ºE

2.6 Setting the Skew Angle

(European Systems Only)

The Antenna LNB skew angle must be adjusted to optimize channel reception. Refer to your satellite service provider for the proper skew angle for the selected satellite service and geographical location. The skew angle for satellites in the KVH library can also be obtained by entering your latitude and longitude into the antenna. Determine your grid number in Figure 2-19 to find your corresponding latitude and longitude listed in Table 2-9.

3 67ºN 22ºE

465ºN45ºE

5 63ºN 7ºW

663ºN7ºE

7 63ºN 22ºE

857ºN7ºW

957ºN7ºE

10 57ºN22ºE

11 55ºN 40ºE

12 53ºN7ºW

13 53ºN

ºE

15 47ºN7ºW

ºN

ºE

16 47ºN7ºE

17 43ºN7ºW

18 43ºN7ºE

19 43ºN22ºE

21 36ºN7ºW

23 36ºN22ºE

24 36ºN37ºE

ºN

ºE

Finding the Skew Angle for a Predefined Satellite

1. Type HALT and press Enter.

2. Type

3. Type

Key: XX = latitude (0 - 90)

DEBUGON and press Enter.

GPS,XX,D,YYY,E and press Enter.

D = S (South) or N (North)

YYY = longitude (0 - 180)

E = E (East) or

W (West)

2-24

Skew Angles

LNB Clamp 

& Wing Nut

Scribe Mark

LNB

4. Type SKEWANGLE and press Enter. The system will respond with the skew angle for whichever satellite is currently selected.

Installation

Adjusting the LNB Skew Angle

1. Determine the skew angle for the selected satellite and region.

2. Loosen the wing nut on the LNB clamp so that the LNB can be moved.

3. Carefully rotate the LNB so that the scribe mark on the LNB clamp is aligned with the proper angle measurement.

4. Tighten the wing nut and LNB clamp to secure the LNB.

2.7 Testing the System

Now all you need to do is turn the system on and ensure everything works properly. Follow the steps below to test the TracVision system.

1. Park the vehicle in a blockage-fr antenna r southern sky to r

equires an unobstructed view of the

eceive satellite signals.

ee area. The

Figure 2-18

Skew Adjustment

2. Turn on the receiver(s) and TV(s). For instructions on operating the receiver, refer to the receiver’s owner’s manual.

3. Turn on the TracVision antenna.

4. Within a few minutes, a picture should appear on the TV.

racV

ision R5 only)

ake a r

oad test and verify that the antenna tracks the satellite while the vehicle is moving.

When you have finished testing, shut down the

6. system.

54-0157 Re

2-25

A/B Switch

Common

TV Out

SAT In

Antenna

Remote Dish

RF Cable

Receiver

A Guide to TracVision R5/R4

2.8 Configuring TracVision R5/R4 for Remote Satellite Dish Operation

If a need arises to paint the radome,

automotive paint

degrading the RF signal strength and the reception quality.

Remote Dish Wiring Configuration

ONLY use non-metallic

to avoid

Figure 2-20

In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception.

The wiring option for the remote dish is very simple and should be installed when the TracVision R5/R4 is installed. A highquality “A/B switch” should be used to change from

racVision R5/R4 dish reception to remote antenna operation.

T The recommended wiring arrangement for remote dish operation is illustrated in Figure 2-20.

2-26

2.9 Changing Geographic Location

If you move from Europe to the U.S., or from the U.S. to Europe, you will need to modify your TracVision R5/R4 system to receive satellite TV signals in the new geographic area.

To begin receiving satellite signals in the new area, perform the following steps.

Swap LNBs

To receive the proper satellite signals in the new geographic location, your TracVision antenna must be equipped with the appropriate LNB for that location. If moving from Europe to the U.S., you will need to install a North American-style LNB. If moving from the U.S. to Europe, you will need to install a European-style LNB. Table 2-10 lists the part numbers for ordering these LNB options.

Installation

Part Name Part Number

European-style LNB 19-0196

North American-style LNB 19-0056

With the new part, you will r

eceive an easy-to-understand

instruction sheet for swapping the LNBs.

Install New Satellites

When you move to a new ar changes. If you’re moving to Europe, you will need to choose a new satellite pair fr

om the list of available Eur (see Table 2-4). If you’re moving to the U.S., you will need to choose a new satellite pair fr American satellites (see Table 2-3). For details on installing these new satellites, refer to

Satellites.”

ea, the list of available satellites

opean satellites

om the list of available North

Section 2.5.1, “Installing Your Selected

Replace the Receiver

In order to receive satellite TV service in your new geographic location, you will need to purchase an receiver designed for that location. Refer to your satellite TV service provider for more information.

Table 2-10

LNB Part Numbers

You may also need to replace your television when changing geographic location. In North America, your TV must support the NTSC video standard. In Europe,

our TV must support the PAL

y video standard.

54-0157 Re

2-27

3 Using Your

TracVision R5/R4

For TracVision R5/R4 to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, highway overpasses, etc.

Using Your TracVision R5/R4

Figure 3-1

Be Aware of Objects that Might Block the Satellite Signals

You must also be located within the selected satellite’s coverage area in order to receive its signal. Refer to your satellite television service manual to check the viable coverage area.

convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at: www footprint.

For your

.kvh.com/

3.1 Turning On the System

The TracVision R5/R4 system is easy to use. Antenna unit initialization and satellite acquisition are completely automatic.

To use the TracVision R5/R4 system:

racVision R4 only)

2. Turn on the receiver and television. (Refer to your

receiver user manual for complete operating instructions for the receiver.)

54-0157 Re

Park your vehicle.

o minimiz

T antenna to acquire the satellite not change the channel during the startup process or cable unwrap.

The TracVision R4 is for stationary use only.

e the time it tak

es the

, do

3-1

A Guide to TracVision R5/R4

Antenna

On/Off Switch

igure 3-2

Turning on the TracVision R5/R4

Using the Switchplate

If you are a DISH 500 customer or you have 3 or more receivers, you can order the optional TV/SAT Switch – out the order form located at the back of this manual and fax it to KVH at +1 401 845-8190.

The satellite configuration on your receiver must match the satellite setting on the TracVision R5/R4 system.

free of charge. Simply fill

3. Turn on the antenna using the switchplate, as pictured in Figure 3-2.

(TracVision R5 only) If the vehicle is moving, avoid turning the vehicle for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly.

3.2 Changing Channels and Switching Between Satellites

If you have followed the installation instructions, your system should be set to the active satellite pair of your choice and the system should have downloaded the appr You must also have a properly configured receiver (if this has not been done, refer to your receiver User’s Manual for instructions for your specific receiver).

Your TracVision system is programmed to track either of two satellites, stored in memory as Satellite A and Satellite B. You can use the receiver remote control, the optional TV/SAT Switch*, or a PC to select between the two satellites. Some DISH 500 customers may also use the DISH 500 mode, which allows automatic switching between the Echo 119 and Echo 110 satellites (see

Section 3.4, “DISH 500 Mode”).

* To order a TV/SAT Switch (KVH Part Number 01-0245), please call +1 401 847-3327.

3.2.1 Using the Receiver Remote Control to Switch Between Satellites

opriate channel guides.

Satellite A on the TracVision R5/R4 must be the same satellite as Receiver Alternative 1 (or A, based on your receiver) and must be assigned the Receiv setting.*

Satellite B on the TracVision R5/R4 must be the same satellite as Receiver Alternative 2 (or B, based on your receiver) and must be assigned the receiver DiSEqC 2 setting.*

Refer to your receiver user manual

or complete instr

f receiver.

* DiSEqC applies to European systems only

3-2

er DiSEqC 1

uctions f

or y

our

Europe

When the TracVision R5/R4 system and the receiver have matching configurations, switching from one satellite to the other is as easy as changing the channel using the r

racVision R5/R4 will automatically switch from Satellite A to B

emote contr

and back again as necessary to receive your selected channel.

ol.

North America

Sat A

Error

Other Indicators:

• Both blinking  green: initializing

• Error light   blinking red:   system problem

Changing Satellites:

1.Push Select button

2.Wait while Sat A or   B blinks green

3.Ready when Sat A   or Sat B stays   solid green 

Sat B

Select

DIRECTV Subscribers

DIRECTV subscribers in certain regions of the United States will require a DSS Plus receiver to receive broadcasts from multiple satellites. If connected to the antenna’s RF1 connector, the DSS Plus receiver allows you to switch channels using the remote control. If you are a DIRECTV subscriber, but do not have a DSS Plus receiver, or you are using a multiswitch, use the optional TV/SAT Switch or a PC, as described in the following sections.

DISH Network Subscribers

Most DISH Network customers will need to manually change satellites using the optional TV/SAT Switch or a PC, as described in the following sections.

Using Your TracVision R5/R4

DISH Network customers with DISH 500 service and a DishPr receiver may also use DISH 500 mode. DISH 500 mode automatically switches between the Echo 1 is changed using the receiver’s remote control. To configure your TracVision R5/R4 for this feature, go to

Mode.”

ExpressVu Subscribers

Expr PC, as described in the following sections.

3.2.2 Using the TV/SAT Switch to Switch

If you’re unable to switch between satellites using the receiver remote control, you can use the optional TV/SAT Switch* (see Figure 3-3) to easily select between Satellite A and Satellite B.

* To order a TV/SAT Switch (KVH Part Number 01-0245), please call +1 401 847-3327.

TV/SAT Switch Controls and Indicators

The Select button is used for all operator controls. The TV/SAT Switch also has three LED indicators that show its current status.

able 3-1 on the following page explains the function of each

T indicator

19 and Echo 110 satellites when the channel

Section 3.4, “DISH 500

essVu customers can use the optional TV/SA

Between Satellites - Optional

o 301

T Switch or a

Figure 3-3

TV/SA

T Switch

54-0157 Re

3-3

A Guide to TracVision R5/R4

Maintenance Port  (DB9 Connector)

able 3-1

TV/SAT Switch LED Indicators

Figure 3-4

Switchplate Maintenance Port

Indicator Status Meaning

Sat A Blinking green Wait – Searching for satellite

olid green Tracking Satellite A

Error Blinking red System problem –

Section 4, “Troubleshooting,”

to find the possible cause

Sat B Blinking green Wait – Searching for satellite

Solid green Tracking Satellite B

Refer to

Connecting the TV/SAT Switch

To use the TV/SAT Switch, you must first connect it to the TracVision system.

Connect the TV/SAT Switch’s data cable to the

1. maintenance port on the switchplate (see

e 3-4).

Figur

3-4

2. The Sat A and Sat B indicators blink while the system initializes.

Either the Sat A or Sat B indicator will turn solid

3. green, denoting which satellite is currently being tracked.

Using the TV/SAT Switch

The TV/SAT Switch is very easy to use. All operations are

olled thr

contr

o select the second satellite, perform the following steps:

2. The indicator for the current satellite (Sat A or Sat B) extinguishes, while the indicator for the other satellite starts blinking.

3. Once the indicator for the other satellite turns solid green, the TracVision system is tracking the newly selected satellite. You can now use your receiver to choose a channel on the new satellite.

ough a single button.

ess the Select button on the TV/SAT Switch.

3.2.3 Using a PC to Switch Between Satellites

Maintenance Port  (DB9 Connector)

If you’re unable to switch between satellites using the receiver remote control, you can use a PC connected to the switchplate’s maintenance port to select between Satellite A and Satellite B. The procedure requires a PC with Windows HyperTerminal or

download the KVH Flash Update Wizard (available for free at

www.kvh.com/wizard).

To switch satellites using a PC, perform the following steps:

1. Connect one end of the PC data cable to the maintenance port on the switchplate (see Figure 3-5). Connect the other end to the serial port on your PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

Using Your TracVision R5/R4

If you are a DISH 500 customer, you can order the optional TV/SAT Switch – out the order form located at the back of this manual and fax it to KVH at +1 401 845-8190. Please take advantage of this free offer to make satellite switching a breeze!

free of charge. Simply fill

Figure 3-5

Switchplate Maintenance Port

2. If you are using HyperTerminal, open HyperTerminal and establish the following settings:

• Bits per second: 9600

• Data bits: 8

Parity: None

•

• Stop bits: 1

• Flow control: None

If you are using the

KVH Flash Update Wizard,

double-click the “KVH Flash Update Wizard” shortcut on your computer’s desktop to start the wizard. Then go to the “Select board to flash” screen.

You do not need to flash the antenna to configure the satellites; you will simply enter commands in the “Command” box.

54-0157 Re

3-5

A Guide to TracVision R5/R4

3. Type @L,X and press Enter once the data

connection is made.

ey: X = A or B (whichever satellite you want to track)

To select Satellite A, type @L,A and press Enter.

(TracVision R5 only) Don’t forget to turn the system back on before you start driving again. The antenna must be turned on to track the satellite while you are moving.

To select Satellite B, type

4. The antenna unit shifts to track the second satellite.

@L,B and press Enter.

3.3 Watching Television

TracVision R5 is designed to operate whether your vehicle is in motion or parked. TracVision R4 is designed to operate only while your vehicle is parked.

Using Your TracVision R5/R4 When Parked

When your vehicle is stopped, it is not necessary for the TracVision R5/R4 to be turned on. After parking your vehicle and confirming that the antenna is r you may turn off the TracVision R5/R4 unit to avoid unnecessary use of power. Because the LNB receives its power from the receiver, the antenna will continue to receive the satellite TV signals and relay them to the receiver

However another satellite, TracVision R5/R4 must be turned on so the antenna can search for, identify, and lock onto the different satellite.

, if you plan to change to a channel that is br

eceiving the satellite signal,

oadcast by

3-6

Cable Unwrap

The antenna unit can rotate a full 720° before coming to the end of its cable. If it does so, the system automatically unwraps the cable by quickly r During this process, your television transmission will be frozen momentarily while the cable unwraps and the antenna reacquires the satellite.

otating the dish in the opposite dir

ection.

Sleep Mode (TracVision R5 only)

When the vehicle has come to a stop and the antenna holds its position for 1 minute, the antenna unit enters Sleep Mode, which turns off the conical scan tracking, reducing any motor noise the antenna may be making. As soon as the vehicle moves, Sleep Mode will automatically be turned off and the system will begin tracking the satellite again. This convenient feature is ideal for when a vehicle is parked for a short time or idling and passengers want to watch TV.

KVH recognizes that some customers may not want to take advantage of this convenient feature. In this case, it is possible to disable Sleep Mode using a simple software command as follows:

1. Connect a laptop computer to the system using the maintenance port and use the KVH Flash Update

d or HyperTerminal, as described in

Wizar

2.5.1, “Installing Y

our Selected Satellites.

Section

”

Using Your TracVision R5/R4

nlike turning the power off, the

ntenna will still be operational and

a drawing power when in Sleep Mode. If you are going to be parked for an extended period of time, turning off the antenna will conserve power while still allowing you to receive the TV signals.

2. Turn on the antenna. When the limit switch test is complete:

a. Type

b. Type

c. Type

HALT and press Enter.

DEBUGON and press Enter.

SLEEPOFF and press Enter.

3. Turn the antenna off by pressing its power button.

Wait 30 seconds and press the antenna’s power

4. button to turn the antenna back on. Sleep Mode is now disabled.

same pr

ocess, typing

o reactivate Sleep Mode, follow this

SLEEPON instead of

SLEEPOFF during Step c.

Conical Scan Tracking (TracVision R5 only)

The antenna control unit uses conical scanning to maintain peak signal str

ength to the r position. When conical scan tracking is active, the antenna moves continually with a circular motion to sweep across the satellite’s peak signal. The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal.

eceiver and to update the satellite’s

54-0157 Re

3-7

A Guide to TracVision R5/R4

NETWORK

If the satellite signal is lost while the system is in conical scan track mode, the control software imposes a 45-second time-out delay. If the signal is not regained during that time, the antenna reverts to the set of Search Modes to start looking for the satellite signal. This is an automatic process that does not require user intervention.

3.4 DISH 500 Mode

DISH Network customers with DISH 500 service and a DishPro 301 receiver may configure the TracVision R5/R4 system to use DISH 500 mode. DISH 500 mode automatically switches between the Echo 119 and Echo 110 satellites when the channel is changed using the receiver’s remote control.

Configuring the Antenna for DISH 500 Mode

To configure the TracVision antenna for DISH 500 mode, you will need to r not need a laptop computer

To configure the TracVision antenna for DISH 500 mode, follow the steps below.

un the receiver’s Check Switch function twice. You do

1. Park your vehicle in a blockage-free area and do not move the vehicle until you have completed the entire configuration process.

Turn on the master receiver

connected to the antenna’

television.

3. Turn on the TracVision antenna using the switchplate’s power switch.

4. Wait one minute for the antenna to initialize.

5. Using the receiver’s remote control, go to the “Point Dish/Signal Strength” screen

6, 1, 1 (on most models))

s RF1 connector)

eceiver that is

(the r

and the

(press Menu,

3-8

6. Using the remote control’s arrow buttons, highlight “Check Switch” and press the Select button.

7. Highlight “Test” and press Select.

8. Wait a minimum of 15 minutes for the Check Switch function to complete and for the antenna to restart and configure itself for DISH 500 mode.

If the Check Switch function fails (the receiver locks up), disconnect power from the receiver, restart the antenna, then restore power to the receiver and try the Check Switch function again.

9. Run the Check Switch function a second time. This allows the receiver to configure itself for automatic satellite switching.

10. Wait until the Check Switch function is complete (it will take a couple minutes).

11. Ensure that the following is displayed on the TV:

Installed Switch: SW42

Input: 1 1 2 2

Using Your TracVision R5/R4

Figure 3-6

Check Switch Scr

een

Satellite: 119 119 110 110

Polarity: Odd Even Odd Even

Status: Satellite reception verified

This indicates that the r

operly. If this information is not displayed

pr exactly as shown above, try r

eceiver is configured

unning the Check

Switch function again.

12. Exit the menu and allow the receiver to download the program guide.

13. Once the program guide has loaded, you can start enjoying satellite TV. The antenna will now switch between satellites automatically as you change channels using the receiver’s remote control.

54-0157 Re

3-9

4 Troubleshooting

Antenna non-functional X 

Antenna not switching channels/satellites X X

No picture on TV set X X X X X

Intermittent picture for short intervals X X X X X X X X X

System works at rest but not on the move X X X 

System will not find satellite X X X X X X X

Snowy television picture X 

Picture jumbled, parts missing, freezing X X

TV/SAT Switch Error LED blinking X X X X

Satellite coverage issue (Section 4.1.5)

Receiver wiring (Section 4.2.1)

Antenna gyro faulty (Section 4.3)

LNB assembly faulty (Section 4.3)

Receiver faulty (Section 4.2.2)

Satellite signal blocked (Section 4.1.3)

Incorrect or loose RF connectors (Section 4.1.7)

POSSIBLE CAUSE (AND SOLUTION)

SYMPTOM

Vehicle turning during startup (Section 4.1.6)

Dew or rain pooling on dome (Section 4.1.4)

Blown fuse or improper wiring (Section 4.1.1)

Incorrect satellite configuration (Section 4.1.2)

Type of multiswitch used (Section 4.1.8)

Stationary use only (Section 4.1.9)

The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions.

Troubleshooting

Table 4-1

Troubleshooting Matrix

4.1 Causes and Remedies for Common Operational Issues

e a number of common issues that can af

e ar

Ther

fect the signal reception quality or the operation of the TracVision R5/R4. The following sections address these issues and potential solutions.

54-0157 Re

4-1

A Guide to TracVision R5/R4

4.1.1 Blown Fuse or Improper Wiring

If the antenna unit is installed but entirely non-responsive, there are three key factors to check as part of the troubleshooting process:

1. Blown Fuse – The antenna unit is equipped with two fuses mounted on its CPU Board. If either of these fuses has blown or been broken, the antenna unit will not operate. Refer to

Removal and Replacement,”

locations and how to access the CPU Board.

2. Wiring – If the system has been improperly wired, the antenna unit will not operate corr

Section 2.3, “Connecting System Components,”for

complete system wiring information.

Section 5.4.1, “PCB

for details on the fuse

ectly. Refer to

4.1.2 Incorrect Satellite Configuration

The satellite configuration on your receiver must match the satellite setting on the TracVision R5/R4 system.

• Satellite A on the TracVision R5/R4 must be the same satellite as Receiver Alternative 1 (or A, based on your receiver) and must be assigned the Receiver DiSEqC 1 setting.*

• Satellite B on the TracV same satellite as Receiver based on your receiver) and must be assigned the Receiver DiSEqC 2 setting

* The DiSEqC settings only apply to European systems.

Refer to your receiver user manual for complete instructions on configuring your r

eceiver

ision R5/R4 must be the

Alternative 2 (or B,

4.1.3 Satellite Signal Blocked

Satellite signals can be blocked or degraded by trees and branches, buildings, mountains, overpasses, or equipment on the vehicle itself. Refer to make certain that the TracVision R5/R4 unit is in the optimal location. Simply moving the vehicle to clear an external

uction will also r

obstr

Section 2.1, “Choosing the Best Location,” to

e signal quality

estor

4-2

4.1.4 Dew or Rain Pooling on Dome

Dew or rain can occasionally pool on the top of the radome. While this moisture will usually be dispersed when the vehicle is in motion, it can disrupt the signal while the vehicle is at rest. This issue can be minimized with two approaches:

1. Spray the dome with hosed water to remove the dew from the dome surface.

2. Periodically apply liquid dish detergent to the dome surface. Wipe the full-strength detergent on the dome and allow it to dry. This treatment will provide a film that will help moisture roll off the dome.

4.1.5 Satellite Coverage Issue

Troubleshooting

TracVision R5/R4 will provide outstanding reception throughout the entir choice. However, signal quality can be degraded as you approach the fringe coverage ar manual to check the viable coverage area.

e coverage area for your satellite television service of

eas. Refer to your satellite television service

4.1.6 Vehicle Turning During Startup

(TracVision R5 only)

If the vehicle turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the TracVision R5 unit, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn

racV

ision R5 of

f for at least 10 seconds. T on, making certain that the vehicle is either motionless or traveling in a straight line for the 60 seconds immediately following power-up.

urn the system back

For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at www.kvh.com/footprint.

54-0157 Re

4-3

A Guide to TracVision R5/R4

4.1.7 Incorrect or Loose RF Connectors

As part of preventive maintenance (described in Section 5, “Maintenance”

cable connections. A loose RF connector can reduce signal quality. In addition, if you are unable to switch to the other programmed satellite, make sure that you have connected your RF signal cable to the antenna baseplate connector labeled “RF1” (see

Section 2.3.5, “Connecting the Antenna RF Signal Cable to the Receiver”

) KVH recommends checking the antenna unit

4.1.8 Type of Multiswitch Used

(North American Systems Only)

An active multiswitch must always be used to connect the TracVision R5/R4 system to multiple receivers. Refer to

Section 2.3.5, “Connecting the Antenna RF Signal Cable to the Receiver,” for directions on proper multiswitch/multiple

receiver cabling.

KVH offers an upgrade kit (KVH Part #02-1026) that adds in-motion tracking capability to the TracVision R4, allowing you to receive satellite signals while on the move.

4.1.9 Stationary Use Only (TracVision R4 only)

The TracVision R4 antenna was designed for stationary use only. As such, the antenna will track the desir vehicle is parked, but not while the vehicle is in motion.

ed satellite while your

4.2 Receiver Troubleshooting

The receiver that was provided with your satellite television service may also be the cause of less-than-ideal operation.

4.2.1 Receiver Wiring

Refer to Section 2.3.5, “Connecting the Antenna RF Signal Cable to the Receiver,”

receiver is properly connected to the antenna unit and the television.

4.2.2 Receiver Faulty

and your receiver user manual to confirm that the

4-4

In the case of a faulty receiver, refer to your receiver user manual for service, replacement, and warranty information.

4.3 Antenna Gyro and LNB Faults

Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be required to replace TracVision R5/R4 components.

The TracVision R4 does not include

an antenna gyro.

4.4 Computer Diagnostics

TracVision R5/R4 has been designed to provide diagnostic readouts on a PC with a RS-232 serial communication port. If you are unable to isolate a system problem with the foregoing troubleshooting tools, set up a laptop to carry out computer diagnostics as described below. System problems should be found somewhere through the diagnostic readouts.

The procedure requires a PC with Windows HyperTerminal or

download the KVH Flash Update Wizard (available for free at

www.kvh.com/wizard).

Troubleshooting

2. If you are using establish the following settings:

Bits per second: 9600

•

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

If you are using the double-click the “KVH Flash Update Wizard” shortcut on your computer’s desktop to start the wizard. Then go to the “Select board to flash” screen.

configure the satellites; you will simply enter commands in the “Command” box.

You do not need to flash the antenna to

HyperTerminal, open it and

KVH Flash Update Wizard,

54-0157 Re

4-5

A Guide to TracVision R5/R4

3. Apply power to the TracVision R5/R4 system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

4-6

5 Maintenance

5.1 Warranty/Service Information

For information on KVH warranty, repair, and liability policies, please refer to the complete warranty statement provided with your KVH product. If you have any questions, please call your local authorized dealer/installer or distributor, or contact KVH or KVH Europe directly.

5.2 Preventive Maintenance

TracVision R5/R4 requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance.

Maintenance

Monthly

• Wash the exterior of the radome and baseplate

assembly with fresh water; a mild detergent may be added to remove grime. Do not spray the radome directly with high-pressure water.

• Do not apply abrasive cleaners or volatile solvents

such as acetone to the ABS radome.

Annually

• Remove the radome and

the antenna unit for signs of corrosion, loose connections, or frayed or broken wires.

Visually inspect the elevation drive shaft to be

•

certain that it moves easily and is clear of grit and debris.

examine the interior of

When cleaning the radome, avoid any compounds that react with plastic.

54-0157 Re

5-1

A Guide to TracVision R5/R4

The serial number of your TracVision R5/R4 will be required during any troubleshooting or service calls. You will find the serial number at the front of this manual.

5.3 Replaceable Parts

TracVision R5/R4 has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise require technical assistance, contact your local authorized TracVision R5/R4 dealer/distributor first. Have the antenna unit serial number ready with a list of the trouble symptoms. If an authorized dealer/distributor is not located nearby, contact the factory directly at the telephone, facsimile, or e-mail listings inside the front cover.

Replacement part numbers for units that can be serviced in the field are listed in Table 5-1. These parts may be obtained from any KVH authorized dealer/distributor.

Table 5-1

Field Replaceable Units

Should a fuse ever need to be replaced, TracVision R5/R4 uses two 5x20 mm, 3.15-amp, 250-volt fast-blow fuses.

Part Name Part Number

Baseplate Assembly (TracVision R5) 02-1245-01*

02-1245-03**

Baseplate Assembly (TracVision R4) 02-1245-02*

02-1245-04**

Radome Assembly (TracVision R5) 02-0953-03

Radome Assembly (TracVision R4) 02-0953-05

Data/Power Cable 32-0730-28

RF Cable 32-0417-28

PC Cable 32-0628-06

CPU PCB 02-1043-02

RF PCB 02-1342

Antenna Gyro (TracVision R5 only) 02-1035

Antenna Gyro Gasket (TracVision R5 only) 24-0139

System Fuses 16-0017-3150

LNB (European System) 19-0346

LNB (N. American System) 19-0056

†

To help us continually improve the quality and reliability of our systems, please return any failed component to KVH or KVH Europe (care of the mailing address listed at the front of this man

our replacement par

e y

receiv

5-2

ual) after you

Switchplate 02-1023-01

T Switch

TV/SA

* Baseplate assembly with single-output LNB ** Baseplate assembly with dual-output LNB

†

Specify color when ordering

(optional) 01-0245

It is recommended that all other technical difficulties be resolved

ision R5/R4 unit to an authorized service

eturning the T

by r

ovider.

racV

5.4 Field Replaceable Unit

PCB

PCB Cover

an Head Screws

Rotating Plate

RF Board

Standoffs

RF Board Cover

RF Cover Screws

Antenna Gyro

(TracVision R5 only)

E-ring

Elevation Axis Motor Shaft

Linear Actuator

Connecting Rod

Procedures

The following subsections provide detailed procedures for repairing or swapping out field replaceable units. The procedures refer to labeled items presented on the following diagrams.

Maintenance

Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly!

Figure 5-1

Antenna, PCB, and Rotating Plate

Before servicing the antenna unit, be sure to remove the appropriate vehicle fuse to disconnect power. Replace the fuse after completing the service.

Figure 5-2

Close-up of Connecting Rod and E-ring

54-0157 Re

The antenna reflector is not shown

veral figures for clarity

in se

poses only

pur

Do not remo

ve the

antenna reflector!

5-3

A Guide to TracVision R5/R4

Locking Nuts and Washers

Antenna Gyro

Antenna Gyro Cable

Reflector Bracket

Wing Screw and Washer

LNB Clamp

LNB

Antenna Gyro

Gasket

TracVision R5 only

PCB

Cable Clamp

RF Board

Cable Clamp Screw

Rotating Plate

Antenna Gyro Cable

(TracVision R5 only)

igure 5-3

Antenna Assembly

Close-up of

RF Detector

5-4

Figure 5-4

PCB

and

5.4.1 PCB Removal and Replacement

PCB Cover

Linear Actuator

Elevation Axis

Motor Shaft

Estimated Time to Repair: 1⁄2 hour

The microprocessor PCB assembly is protected by a cover fastened to the rotating plate removed to gain access to the main power fuses and the PCB assembly.

1. Using needle-nose pliers, remove the E-ring from one end of the connecting rod

2. Remove the connecting rod by sliding it off the bracket.

3. Fully retract the elevation axis motor shaft

– Fig. 5-5.

– Fig. 5-1. The cover must be

– Fig. 5-2.

Maintenance

When carrying out maintenance on the PCB, be sure to not drop any of the small screws inside the mechanism. If a screw is lost within the baseplate, it to avoid causing any damage when the unit rotates.

must be retrieved

Figure 5-5

Removing the PCB Cover

54-0157 Re

4. Remove 6 pan head screws from the PCB cover flanges.

o get the necessary

Remove the PCB cover

5. clearance, r

otate the linear actuator up 90º while

lifting the PCB cover

Remove all cable connectors fr

e 5-6 on the following page illustrates the

Figur

. T

Fig. 5-5

–

om the PCB.

PCB arrangement and connector locations.

TracVision R5/R4 is equipped with

o 5x20 mm, 3.15-amp, 250-volt

tw fast-blow fuses, which are mounted on the PCB. To access and replace one of the fuses, remove the PCB cover.

5-5

A Guide to TracVision R5/R4

RF Board

PCB

RF Connector to IRD

F Connector to LNB

Fuses

J11

J2 J1

Gyro

(

TracVision R5 only)

RF Board

imit Switches

Power/Data

Elevation Motor Azimuth Motor

igure 5-6

PCB and RF Detector Board

Connector Locations

When replacing the PCB cover, be careful not to pinch any cables.

7. The PCB is mounted to the r 9 pan head scr

ews. Remove the screws and PCB.

otating plate with

8. Reverse this process to install the replacement PCB. Reinstall all cable connectors removed in Step 6.

racVision R5 only)

ocedures for the antenna gyro

Carry out all calibration

(Section 5.4.3).

10. Reinstall your preferred satellites as detailed in

Section 2.5.1, “Installing Your Selected Satellites.”

5.4.2 RF Detector/DVB Decoder

Estimated Time to Repair: 1⁄2 hour

The RF Detector PCB receives operating voltages from both the CPU board and the receiver (via the RF cable). Ensure that all power is turned off before proceeding.

1. Remove the 4 RF board cover screws and washers from the RF board cover.

2. Remove the RF board cover.

Remove the 2 RF connectors from the coaxial

3. fittings on the RF boar that they ar

d. Tag the cables to ensure

e returned to the same connectors.

5-6

4. Remove the 2 Molex connectors from the RF board (J3 and J1)

– Fig. 5-6.

5. Remove the 4 standoffs – Fig. 5-1. Remove the RF

Detector PCB from the rotating plate.

6. Installation of the replacement RF Detector is the reverse of this procedure. Be sure that the RF cables are restored to their original positions. Be sure that the center conductor pin is centered in the connector before tightening the collar.

5.4.3 Antenna Gyro Assembly

(TracVision R5 only)

Estimated Time to Repair: 1 hour

Maintenance

The antenna gyro is mounted on the rear of the antenna reflector bracket with four locking nuts and washers

– Fig. 5-3. Following

the removal and replacement of the antenna gyro assembly, it will be necessary to calibrate the gyr

o and r

estart the system.

Directions for removal, replacement, and calibration follow:

1. Using needle-nose pliers, remove the E-ring from one end of the connecting rod

– Fig. 5-2.

2. Remove the connecting rod by sliding it off the bracket.

3. Fully retract the elevation axis motor shaft – Fig. 5-5.

4. Remove 6 pan head screws from the PCB cover flanges.

5. Remove the PCB cover. To get the necessary clearance, r lifting the PCB cover

Remove the scr

o cable to the r

gyr cable clamp and scr

otate the linear actuator up 90º while

Fig. 5-5

–

ew and clamp holding the antenna

otating plate. Be sure to save the

– Fig. 5-4.

Following the removal and replacement of the antenna gyro assembly, it will be necessary to calibrate the gyro and restart the system as described in the next section.

7. Remove the Molex connector from J11 on the PCB

– Fig. 5-6.

8. Remove the 4 nuts and washers and take the gyro off of the bracket.

Remove the antenna gyr

Replacement is the reverse of this procedure.

10.

54-0157 Re

o gasket.

5-7

A Guide to TracVision R5/R4

Skew Angles

LNB Clamp 

& Wing Nut

Scribe Mark

LNB

Antenna Gyro Calibration

1. Connect a PC to the communications port as described in

2. Type HALT and press Enter while the system is performing the limit switch initialization routine. The system will complete the initialization function by finding the azimuth and elevation switch limits and then go to the home position.

Section 4.4, “Computer Diagnostics.”

The LNB receives power from the reciever via the RF Detector PCB. Be certain that the receiver is disconnected from its power source before removing or reconnecting the LNB.

Figure 5-7

LNB Skew Angle Setting

(European Systems Only)

3. Type

DEBUGON and press Enter to enter Debug

Mode.

4. Type

=CALGYRO and press Enter. Verify that the

Antenna Gyro Azimuth scale factor is between -

0.00090 and -0.00110 and the Antenna Gyro Elevation scale factor is between 0.00090 and

0.00110.

5. Type

ZAP and press Enter to restart the system.

5.4.4 Antenna LNB Replacement

Estimated Time to Repair: 1⁄2 hour

In the event that the LNB experiences problems, it may be necessary to replace it. To do so, use the following procedure:

(European systems only) Make a note of the current LNB skew angle, pictured in Figure 5-7

Disconnect the RF cable connector(s) at the LNB.

3. Remove the wing nut and washer from the LNB clamp

– Fig. 5-3.

5-8

4. Remove the top of the LNB clamp and remove the LNB.

5. Place the new LNB in the clamp and reattach the RF connector(s).

6. Replace the LNB clamp:

A. For North American LNBs, tighten the clamp

fully. The replacement process is complete.

B. For European LNBs, do not fully tighten the

clamp and proceed to Step 7.

(European systems only) Carefully turn the LNB so that the scribe mark is aligned with the skew angle noted in Step 1. Fully tighten the clamp to complete the replacement process.

5.5 Preparation for Shipment

2 tie-wraps used to secure LNB arm

Forward Shipping Restraint

Forward Shipping Restraint Nuts and Washers

Hex Screws and Washers

If it is necessary to repack the antenna unit for shipment, the shipping restraints removed during installation must be replaced. Follow these steps to reinstall the restraints.

1. Remove the radome.

Maintenance

2. Rotate the antenna unit so that the LNB is facing away from the baseplate connectors.

3. Attach the three restraints to the baseplate using

the

⁄4"-20 x 5⁄8" hex screws and washers (provided in

the kitpack) and nuts (removed from the restraints during installation) as pictured in Figure 5-8.

4. Place the antenna bracket on the forward shipping restraint.

5. Secur

e the forwar

wrapping two tie-wraps ar

d restraint and bracket by

ound the bend in the forward restraint and the antenna bracket (at the end of the LNB bracket).

When rotating the azimuth mechanism by hand, go slowly! Hitting the mechanical stops with excessive force will damage the azimuth limit switch.

Figure 5-8

Attaching the Shipping Restraints to the Antenna Baseplate

Figure 5-9

Securing the Forward Shipping Restraint

6. Replace the radome.

7. Place the entire antenna unit into its shipping box using the original packaging material. Secure the box to a pallet to ensure upright transport to KVH.

54-0157 Re

KVH is not liab caused by improper shipping.

or damage

le f

5-9

Appendix A System Specifications

System Specifications

Physical Characteristics

Power 11-16 volts DC @ 2.5 amps nominal,

3.5 amps peak

Dimensions/Weight 32" (81 cm) wide x 14.8" (38 cm) high,

33 lbs (15 kg)

LNB European system: Single output

N. American system: Dual output

Tracking (TracVision R5 only) Better than 30º/sec

Maintenance Port 9600 bps, 8,N,1,EIA, RS232

Pointing System

Elevation Range 15º to 75º

Azimuth Range 720º

Position Repeatability 0.1º

Environmental

Operating Temperature -25ºC to +55ºC (-13ºF to +131ºF)

Storage Temperature -40ºC to +85ºC (-40ºF to +185ºF)

Table A-1

TracVision R5/R4 System Specifications

Humidity to 100 percent

54-0157 Re

A-1

Appendix B

3.82" (97 mm)

.32" (8 mm)

2.36" (60 mm)

.16" (4 mm)

3.19" (81 mm)

2.05" (52 mm)

Panel Cutout

" (2.5 mm) dia

Switchplate Template

54-0157 Re

B-1

KVH Industries, Inc.

50 Enterprise Center Middletown, RI 02842 U.S.A. Phone: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com

KVH Europe A/S

Kokkedal Industripark 2B 2980 Kokkedal Denmark

Phone: +45 45 160 180 Fax: +45 45 160 181

E-mail: info@kvh.dk Internet: www.kvh.com

KVH®and TracVision®are registered trademarks of KVH Industries, Inc.

TVR5/R4OM_Cover11.05

KVH Industries TracVision R4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents