Page 1
TracVision®HDTV Converter
for DIRECTV
®
Service
TracVision HDTV Converter
owner’s manual
• Installation Instructions
• User’s Guide
• Technical Manual
Page 2
TracVision Control Panel Menu Quick Reference Guide
TracVision Control Panel Menu Quick Reference Guide
OR OR
101-110: Tracking 101
119 Menu
TriSat - Automatic ** TriSat - Manual
Tracking <SAT A>
<SAT B> Menu <SAT C>
Set Sat Select Mode?
Yes Next Return
Auto or Manual?
Auto Manual Return
Standard DualSat
Tracking <SAT A>
<SAT A> Menu <SAT B>
Return to "Set Sat Select Mode"
or "Install Satellite"
Antenna restarted
2005, KVH Industries, Inc.
* Press any button to return
Europe
Select SAT 101 and:
119 110 Return
‡
Sat Frequency Scan and Configure
Satellite functions available only in
TracVision 4/G4/6/G6 (including HP
models)
RF Flash Port
Main Flash Port
Use the latest version of the KVH Flash
Update Wizard to upgrade the software
Trisat Mode?
Yes No Return
USA or Europe?
USA Europe Return
Installing TriSat
Group - Please Wait
101, 119, and 110
sats installed
Restarting antenna
Install Europe WB?
Yes Next Cancel
Install Europe?
Yes Next Cancel
Install Scandinavia?
Yes Next Cancel
Install A <SAT NAME>
Yes Next Cancel
Install B <SAT NAME>
Yes Next Cancel
Installing sats
Please Wait
<SAT NAME> and
<SAT NAME> installed
Restarting antenna
Set brightness?
Yes Next Return
control antenna?
Yes Next Return
Get antenna status?
Yes Next Return
Upgrade software?
Yes Next Return
Return to
"Get Antenna
Status"
Select Satellite A
Select Satellite B
Install Satellite?
Yes Next Return
Restart Antenna?
Yes Next Return
Operations mode?
Yes Next Return
Sleep Mode On/Off
Set sleep on/off?
Yes Next Return
Update Frequency Data
‡
Sat frequency scan?
Yes Next Return
Man control antenna?
Yes Next Return
Adjust Azimuth/Elevation
Configure Satellite?
Yes Next Return
Set Frequency, Symbol Rate,
FEC Code, and Network ID
‡
Set Latitude/Longitude
Set Lat/Long?
Yes Next Return
Current State *
Get State?
Yes Next Return
Bit Error Rate *
Get bit error rate?
Yes Next Return
Get System Errors?
Yes Next Return
Errors Detected *
Antenna Software Versions *
Get version?
Yes Next Return
Antenna Serial Number *
Get serial number?
Yes Next Return
Threshold and Signal Levels *
Get thres/sig level?
Yes Next Return
LNB Skew Angle *
Get skew angle?
Yes Next Return
Min Bright Max
*************
Set Display Brightness
^RF Use Jack Main^
HALT Return
System Halted
Set Sat Select Mode
Auto Manual
US
** TriSat - Automatic mode only
available in USA TriSat mode
Go to
TriSat - Manual
Main Display
Go to
TriSat - Automatic
Main Display
Select SAT 101 and:
119 110 Return
Set Instant On Mode On/Off
Set instant on/off?
Yes Next Return
Set Lat/Long?
Yes Cancel
Trisat Skew Angle
##.#
Installing TriSat
Group - Please Wait
Set Lat/Long
Restarting antenna
<SAT A>, <SAT B>,
and <SAT C> installed
<MODE NAME> Mode Set
Page 3
54-0260 Addendum to Rev. A
TracVision®HDTV Converter
Owner’s Manual Addendum
(ECO # 7162)
The following information applies to Revision A of the
TracVision HDTV Converter Kit Owner’s Manual (KVH Part
Number 54-0260).
2.4 Upgrading the Antenna Software
When you flash (upload software to) the TracVision antenna’s Main or
RF board via the control panel, you need to cycle power on both the
TracVision antenna and the control panel once flashing is complete.
This resets the communications link between the antenna and the
control panel for normal operation.
6. Wait for the wizard to finish flashing. When it is
finished, cycle power on both the TracVision
antenna and the control panel.
7. If you just flashed the RF board and need to flash
the Main board, connect the flash adapter cable to
the control panel’s Main flash port and run the
wizard again to flash the Main board. Be sure to
cycle power on the TracVision antenna and the
control panel when flashing is complete.
1
Page 4
Welcome Page
KVH TracVision
®
HDTV Converter Kit
Owner’s Manual
Congratulations on your choice of the TracVision HDTV
converter! With the HDTV converter added to your TracVision
satellite TV antenna system and your HDTV receiver and HDTV
monitor, you can watch the world’s finest high-definition
programming from DIRECTV while you’re on the move.
This owner’s manual provides all of the information needed to
install, configure, operate, and troubleshoot the HDTV converter.
Please direct questions, comments, or suggestions to:
KVH Industries, Inc. KVH Europe A/S
50 Enterprise Center Kokkedal Industripark 2B
Middletown, RI 02842-5279 USA 2980 Kokkedal, Denmark
Tel: +1 401 847-3327 Tel: +45 45 160 180
Fax: +1 401 849-0045 Fax: +45 45 160 181
E-mail: info@kvh.com E-mail: info@kvh.dk
Internet: www.kvh.com Internet: www.kvh.com
KVH Part # 54-0260 Rev. A
© 2005, KVH Industries, Inc. All rights reserved.
HDTV Converter Serial Number
This serial number will be required
for all troubleshooting or service
calls made regarding this product.
Click here to go to our
Customer Support web
page...the fastest and easiest
way to get all of your
questions answered.
Page 5
TracVision®and KVH®are registered trademarks
of KVH Industries, Inc.
DVB
®
(Digital Video Broadcasting) is a registered trademark of the DVB Project.
DIRECTV
®
is a registered trademark of DIRECTV, Inc.,
a unit of the DIRECTV Group.
Windows® is a registered trademark of Microsoft Corporation
in the United States and other countries.
Page 6
IMPORTANT
Installation Requirements
To ensure a safe and effective installation, this product should be
installed by a KVH-authorized technician. The installer should
have experience installing electronic equipment on a vessel or
vehicle.
If you have purchased the product and decide to install it
yourself, please have a KVH-authorized technician inspect and
validate your installation. (To find a technician near you, go to
www.kvh.com/wheretogetservice.) Ask the technician to fill out the
Installation Report provided with this manual, with a note
indicating that the technician has inspected and validated your
installation. Fax the completed Installation Report to KVH at
401-849-0045, or mail it to the address printed on the form.
Warranty if Installed or Validated by a KVH-authorized Technician
If a KVH-authorized technician installs the product or inspects
and validates your installation, the product is covered under the
following warranty:
Parts: 2 Years
Labor: 1 Year (Factory or Dealership)
KVH must have the Installation Report on file before any
warranty claims can be processed.
Warranty if Installed by Owner, Without Validation
If you install the product yourself, and your installation is not
inspected and validated by a KVH-authorized technician, the
product is covered under the following warranty:
Parts: 2 Years
Labor: 1 Year (Factory only)
In both cases, the warranty period begins on the date of purchase,
not the date of installation. The product’s complete warranty is
printed on the last page of this manual. Please review this page to
familiarize yourself with all requirements, liabilities, and policies.
Installation Requirements
Page 7
54-0260
i
Table of Contents
Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 HDTV Converter Kit Overview . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2.2 Wiring System Components . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.3 Mounting the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . .32
2.4 Upgrading the Antenna Software . . . . . . . . . . . . . . . . . . . . . .34
2.5 Configuring the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
2.6 Configuring the HD Receiver . . . . . . . . . . . . . . . . . . . . . . . . .42
2.7 Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
2.8 Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
3 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3.2 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3.3 TriSat Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
3.4 Switching Satellites in TriSat Mode . . . . . . . . . . . . . . . . . . . . .48
3.5 How to Tell If You’re On the Wrong Satellite . . . . . . . . . . . . . .52
3.6 A Note About HDTV Programming . . . . . . . . . . . . . . . . . . . . .52
4 Control Panel Menu Functions . . . . . . . . . . . . . . . . . . . .53
4.1 The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
4.2 Setting Satellite Select Mode . . . . . . . . . . . . . . . . . . . . . . . . .56
4.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
4.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
4.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Page 8
54-0260
ii
TracVision HDTV Converter
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
5.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
5.2 Causes and Remedies for Common
Operational Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
5.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.5 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
A Control Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .83
B Control Panel Flush Mount Template . . . . . . . . . . . . . . . . . . .85
C Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Page 9
Introduction
54-0260
1
1 – Introduction
This section provides a basic overview of the TracVision HDTV
converter and explains how to use this manual.
Contents
1.1 HDTV Converter Kit Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.3 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Page 10
1.1 HDTV Converter Kit Overview
The TracVision HDTV converter enables your DVB®-compatible
TracVision satellite TV antenna to track three DIRECTV satellites,
including DIRECTV’s 110ºW satellite, which offers highdefinition programming. The HDTV converter also comes with
an easy-to-use control panel that allows you to set up and
operate your antenna system.
Figure 1-1 shows a typical HDTV system configuration. For
detailed system wiring diagrams, see Appendix C on page 87.
Figure 1-1
Typical HDTV System Configuration
Introduction
54-0260
3
Switchplate or ADCU
12 VDC
TracVision Antenna
Control Panel
12 VDC
RF2
RF1
HDTV Converter
Splitter
Diagnostics Only
Purchased Separately
Multiswitch
Powe r
Receiver
HD Receiver 2
HD Receiver 1 HDTV 1
TV
HDTV 2
Laptop PC
Page 11
54-0260
4
TracVision HDTV Converter
HDTV Converter Kit Components
Your HDTV converter kit comes with the following components:
HDTV Converter
Whenever the DIRECTV 110ºW satellite is selected, the HDTV
converter alters the frequency of the satellite signal, allowing the
receiver to decode it and deliver its high-definition
programming.
Splitter
The splitter divides the tone signal from the receiver into two
signals, so that satellite switch commands can be routed to the
control panel.
Control Panel
The control panel is the user interface, providing access to the
TracVision antenna system and its functions through an LCD and
three buttons. Using the control panel, you can configure the
antenna, select satellites, check system status, and restart the
antenna.
Page 12
Introduction
54-0260
5
1.2 How to Use this Manual
This owner’s manual provides all of the information you need to
install, configure, operate, and troubleshoot the HDTV converter
and control panel. For information on installing, configuring,
operating, and troubleshooting the TracVision antenna, please
refer to the manual(s) that came with the antenna.
Who Should Use This Manual
The Installer
The installing technician should follow all of the instructions
provided in the “Installation” section to ensure a safe and
effective installation. The installer should be a KVH-authorized
technician with experience installing electronic equipment on a
vessel or vehicle.
The User
The user should refer to the “Operation” section to learn how to
operate the system using the control panel. The user should also
refer to the “Control Panel Menu Functions” section for
information on the functions available through the control panel.
The User and/or Service Technician
The user and/or servicing technician should refer to the
“Troubleshooting” section to help identify the cause of a system
problem.
Page 13
Typographical Conventions
This manual uses the following typographical conventions:
Icons Used in This Manual
Throughout this manual, important information is marked for
your attention by the following icons:
54-0260
6
TracVision HDTV Converter
Icon Description
A helpful tip that either directs you to a related area
within the manual or offers suggestions on getting the
most from your system
An alert to important information regarding procedures,
product specifications, or product use
Information about installation, maintenance,
troubleshooting, or other mechanical issues
An electrical saftey warning to help identify electrical
issues that can be a hazard to either this KVH product
or a user
Indicates which button to press on the control panel to
initiate a specified function
Text Example Description
Installing Trisat
Text as it appears on the control
panel display
<SAT A> and <SAT B>
installed
Text inside brackets <> is a variable
(Example: “101 and 119 installed”)
Connect the cable to the
“HDTV CONTROL” connector
(in the text)
Refers to the name of a
connector as it appears on the label
To Control Panel
(HDTV CONTROL)
(in a figure)
Refers to the name of a
connector as it appears on the label
Press the MENU button Name of a button on the control
panel
See
“Flashing the RF Board”
on page 27
for details
Cross-reference to another section
in the manual or to a web site
Page 14
TracVision Product Naming Conventions
For convenience, this manual uses the following product naming
conventions:
Special Inserts in this Manual
This manual contains the following special inserts:
Control Panel Flush Mount Template
If you wish to mount the control panel flush to a vertical surface,
use the template in Appendix B on page 85 to lay out the hole
you’ll need to cut out in the mounting surface.
System Wiring Diagrams
Refer to the wiring diagrams in Appendix C on page 87 while
installing the system to ensure components are wired correctly.
Control Panel Menus Quick Reference Guide
Refer to the quick reference guide printed on the inside front
cover to view at a glance the control panel’s menu structure and
the functions available to you.
Warranty Card
Please fill out the warranty card at the back of this manual and
return it to KVH within 30 days of purchase for warranty
registration. KVH must have this card on file to validate any
future warranty claims.
Installation Report
Installer - Please complete the installation report at the back of
this manual and return it to KVH within 10 days after installing
the product. This report will be used to activate the labor
reimbursement portion of the product warranty.
Introduction
54-0260
7
Product Name in Manual Associated TracVision Models
TracVision 4 TracVision 4, TracVision 4-HP
TracVision G4 TracVision G4, TracVision G4-HP
TracVision 6 TracVision 6, TracVision 6-HP
TracVision G6 TracVision G6, TracVision G6-HP
TracVision L3, S3, C3 TracVision L3, S3, C3
Page 15
1.3 Getting Help
Technical Support
If you experience an operating problem and/or need technical
assistance, please call your local authorized KVH TracVision
dealer/installer. If an authorized dealer/installer is not located
nearby, contact KVH Technical Support directly:
Phone: 1-401-847-3327
E-mail: techs@kvh.com
Internet: www.kvh.com/help
Receiver Activation
The receiver will not be able to decode HD channels until it is
activated. High-definition channels are not included with the
basic DIRECTV package, and premium HD channels, such as
HBO HD, must be ordered separately.
If you have any questions about DIRECTV’s HD services, or if
you would like to activate your receiver, please call KVH’s
Activation Department:
Phone: 1-888-584-4163
(Monday-Friday, 8:30 am - 5:00 pm ET)
54-0260
8
TracVision HDTV Converter
Send Us Your Comments About This Manual
If you have any comments regarding this manual, please e-mail them
to manuals@kvh.com. Your feedback is greatly appreciated!
Page 16
Installation
54-0260
9
2 – Installation
This section explains how to install, configure, and test the
TracVision HDTV converter system. Follow the procedures in this
section sequentially to ensure a safe and effective installation.
Contents
2.1 Planning the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
2.2 Wiring System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
2.3 Mounting the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
2.4 Upgrading the Antenna Software . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
2.5 Configuring the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
2.6 Configuring the HDTV Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
2.7 Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
2.8 Testing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Page 17
Installation
54-0260
11
2.1 Planning the Installation
Who Should Install the TracVision HDTV Converter?
KVH strongly recommends that a KVH-authorized technician
install the TracVision HDTV converter. Installers should have
experience installing electronic equipment on a vessel or vehicle.
Installing the TracVision Antenna
This manual assumes that you are adding the HDTV converter to
a TracVision antenna system that is already installed on the
vessel or vehicle. If the antenna is not yet installed, follow the
detailed instructions in the antenna’s Technical Manual or Owner’s
Manual to install and test the antenna system. Then follow the
instructions in this manual to install the HDTV converter and
control panel.
RF Board Compatibility
– RF4 or Later
The HDTV converter is compatible only with TracVision
antennas that have RF board version RF4 or later installed. If the
TracVision antenna has an RF1, RF2, or RF3 board installed, you
will need to replace the RF board. To order an RF board upgrade
kit, call KVH at 401-847-3327.
All TracVision antennas having serial number 03040001 or later
have an RF4 or RF5 board installed and are fully compatible
with the HDTV converter. You can tell which type of RF board is
installed by the shape of the board itself. As shown in Figure 2-1,
RF1, RF2, and RF3 boards have blunt corners, while RF4 and RF5
boards are square with sharp corners.
Figure 2-1
RF Boards
If you purchased the system and
decide to install it yourself, be
sure to read the important notice
at the front of this manual
regarding warranty implications.
The first four digits of the antenna
serial number indicate the year and
month (YYMM) the antenna was
manufactured. Therefore, antennas
that have a serial number starting
with 0304 were built in April 2003.
Shape of RF1, RF2,
and RF3 Boards
Shape of RF4 and RF5 Boards
Page 18
54-0260
12
TracVision HDTV Converter
Materials and Equipment Required for Installation
Before you begin installing the TracVision HDTV converter,
verify that you have all of the following tools and materials:
• Electric drill
•
7
⁄16" open-end wrench and 3⁄16" nut driver/socket
• Flat head and Phillips screwdrivers
• Light hammer; center punch; tape; scriber/pencil
• Power cable to connect control panel power (Table 2-1
provides proper gauge and length for a 12 V supply)
Table 2-1
Recommended Power Cable Specifications
Cable Length Cable Gauge
to 40 ft (12 m) 14 AWG (1.5 mm2)
up to 70 ft (21 m) 12 AWG (2.5 mm2)
• Laptop PC running Windows®98, ME, 2000, or XP and
equipped with a DB9 serial COM port
• HDTV receiver and HDTV monitor
Downloading the KVH Flash Update Wizard
As explained in Section 2.4, “Upgrading the Antenna Software” on
page 34, you will probably need to flash (upload software to) the
TracVision antenna to make it compatible with the HDTV
converter. Therefore, you should have the latest version of the
KVH Flash Update Wizard installed on your laptop PC before
you go to the vessel/vehicle. Download the latest version from
www.kvh.com/wizard.
If your computer does not have a
DB9 serial COM port, you can use
the following USB-to-RS232
adapter:
IOGear part number GUC232A
(visit www.iogear.com)
Page 19
Installation
54-0260
13
Kitpack Contents
The kitpack packaged with your HDTV converter contains
hardware and other materials that will be needed to complete the
installation. Ensure that the kitpack contains all of the items
listed below.
Table 2-2
Kitpack Contents
Part Part # Qty.
Control panel 02-1401 1
HDTV converter 02-1431 1
RF splitter 19-0366 1
Control panel mounting bracket 20-1056 1
Velcro self-adhesive backings 19-0146 2
Velcro washers 19-0147 2
#6-32 x 1⁄2" pan head screws 14-0029-06 2
#6 flat washers 14-0024 2
#4-24 thread-forming screws 14-0150-06 4
#8 type-A black screws 14-0047-08 4
#8 lock washers 14-0038 4
Power plug 23-0478-02 1
P-clip 22-0021-04 1
Flash cable (9-pin female to stereo plug) 32-0807 1
Length: 5.9 ft (1.8 m)
Main control cable (9-pin male to 9-pin male) 32-0716-25 1
Length: 25 ft (7.6 m)
RF control cable (9-pin female to RJ11) 32-0811 1
Length: 25 ft (7.6 m)
RF control cable (9-pin female to 3 wires) 32-0618-25 1
Length: 25 ft (7.6 m)
RG6 RF cables 32-0417-28 3
Length: 28 ft (8.5 m)
RG179 RF cables 32-0442-18 2
Length: 1.5 ft (45.7 cm)
Snap-N-Seal®F-connector 23-0170 1
Switchplate maintenance port assembly:
TracVision 4/6/G4/G6 version 02-1192 1
OR
TracVision C3/L3/S3 version 02-1192-01 1
If you need to cut any RF cable to a
certain length, be sure to attach a
Snap-N-Seal F-connector to the
end of the cable using an LRC/
Augat T1000 crimp/strip tool. Do
not use a screw-on, push-on, twiston, or any other over-the-counter
connector. Such low-quality
connectors WILL degrade system
performance and KVH does not
warrant their use.
Page 20
Choosing the Best Location for the Control Panel
• The control panel should be located in a dry
location, allowing enough room at the back for
connecting the various cables.
• Control panel dimensions: 8.2" (20.8 cm) wide x
3" (76.2 cm) deep x 2.6" (6.6 cm) high
• The control panel should be placed so that the
LCD display is visible and the buttons are
accessible to the user.
• The control panel is not susceptible to magnetic
interference and does not need to be mounted on a
level surface.
2.2 Wiring System Components
Wiring instructions vary depending on the antenna system’s
model and configuration. Table 2-3 lists the six possible system
configurations.
Table 2-3
System Configurations
54-0260
14
TracVision HDTV Converter
Before connecting any cables, turn
off vessel/vehicle power and test
the circuit to ensure that no power
is present.
One HD Receiver
(option for a 2nd,
non-HD receiver)
Multiswitch Installed
(multiple HD or
standard receivers)
TracVision 4/6
A B
TracVision G4/G6
C D
TracVision C3/L3/S3
E F
Wiring Diagrams in Appendix C
Detailed wiring diagrams for all six configurations are
provided in Appendix C on page 87. Find the diagram for your
configuration and, as you connect each cable, mark an “X”
over the corresponding line in the diagram. Once you’ve
completed the installation, you will then be able to refer to the
diagram to easily verify that you’ve connected all of the
necessary cables.
Page 21
Step 1 - Wire the Receiver(s)
Two RF cables, labeled “RF1” and “RF2,” should already be
connected to the TracVision antenna’s baseplate. In a standard TV
configuration, these cables connect directly to the individual
receivers or a multiswitch. Disconnect these RF cables from the
receiver(s)/multiswitch and follow the wiring instructions for
your particular configuration.
One HD Receiver
Follow these instructions if you need to connect a single HD
receiver, with the option for a second, standard non-HD receiver.
1. Connect the antenna’s “RF1” cable to the HDTV
converter’s “TO ANTENNA LNB” connector.
Figure 2-2
HDTV Converter
Installation
54-0260
15
)
A, C, or E
If you need to connect multiple HD receivers, or more than one
additional standard receiver, you will need to purchase a
multiswitch and follow the instructions in “Multiswitch
Installed” on page 17.
To Antenna
(RF1)
To Control Panel
(HDTV CONTROL
To Splitter (OUT)
Page 22
2. Connect an RG179 cable from the HDTV
converter’s “TO RECEIVER OR MULTISWITCH
LHCP” connector to either of the splitter’s “OUT”
connectors.
Figure 2-3
Splitter
3. Connect an RG6 cable from the splitter’s “INPUT”
connector to the HD receiver’s “SATELLITE IN”
connector.
Figure 2-4
HD Receiver (Example)
4. If a second receiver is installed, connect the
antenna’s “RF2” cable to the second receiver’s
“SATELLITE IN” connector.
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TracVision HDTV Converter
SATELLITE IN
To Control Panel
(TONE DETECT)
To HDTV Converter
(TO RECEIVER OR
MULTISWITCH LHCP)
OUT
OUT
Splitter
INPUT
To Receiver
(SATELLITE IN)
To Splitter
(INPUT)
TV ANT/CABLE IN
RL
SATELLITE IN
OUT TO TV
AUDIO VIDEO S-VIDEO PHONE JACK
Page 23
Multiswitch Installed
Follow these instructions if a multiswitch is installed and you
need to connect multiple HD receivers or more than one
additional standard receiver.
1. Connect the antenna’s “RF1” cable to the
multiswitch’s “RHCP +13V” connector.
Figure 2-5
Multiswitch (Example)
Installation
54-0260
17
)
)
)
B, D, or F
MULTISWITCH LHCP)
To HDTV Converter
(TO RECEIVER OR
Power
POWER
LNB
LHCP/+18V
Multiswitch
VHF/UHF
INPUT
To Antenna
(RF1)
LNB
RHCP/+13V
To Splitter
(OUT)
OUT1 OUT2 OUT3 OUT4
To Receiver #1
(SATELLITE IN
To Receiver #2
(SATELLITE IN
To Receiver #3
(SATELLITE IN
Page 24
2. Connect the antenna’s “RF2” cable to the HDTV
converter’s “TO ANTENNA LNB” connector.
Figure 2-6
HDTV Converter
3. Connect an RG179 cable from the HDTV
converter’s “TO RECEIVER OR MULTISWITCH
LHCP” connector to the multiswitch’s “LHCP
+18V” connector.
4. Connect an RG179 cable from any of the
multiswitch’s “OUT” connectors to either of the
splitter’s “OUT” connectors.
Figure 2-7
Splitter
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TracVision HDTV Converter
)
To Antenna
(RF2)
To Multiswitch
(LNB LHCP +18V)
To Control Panel
(HDTV CONTROL
To Control Panel
(TONE DETECT)
Splitter
OUT
To Receiver
(SATELLITE IN)
OUT
INPUT
To Multiswitch
(OUT)
Page 25
5. Connect an RG6 cable from the splitter’s “INPUT”
connector to the master HD receiver’s
“SATELLITE IN” connector. This receiver will
control satellite selection.
Figure 2-8
HD Receiver (Example)
6. Connect any additional HD or standard receivers
to the multiswitch at its available “OUT”
connectors.
Installation
54-0260
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SATELLITE IN
Flush Mounting Only – Attach Bracket
If you will use the supplied flush mount bracket to mount the
control panel, slide the bracket onto the control panel from
behind and position the front edge of the bracket over the
seam line between the front bezel and the control panel
chassis. Secure the bracket to the control panel using two #6-32
screws and flat washers. You will mount the control panel later
in Section 2.3, “Mounting the Control Panel” on page 32.
Figure 2-9
Flush Mount Bracket
(x2)
To Splitter
(INPUT)
SATELLITE IN
TV ANT/CABLE IN
OUT TO TV
RL
AUDIO VIDEO S-VIDEO PHONE JACK
#6-32 x 1/2"
Screws and
Washers
Page 26
Step 2 - Wire the Control Panel
1. Connect an RG6 cable from the HDTV converter’s
“TO CONTROL PANEL” connector to the control
panel’s “HDTV CONTROL” connector.
Figure 2-10
Control Panel
2. Connect an RG6 cable from the splitter’s second
“OUT” connector to the control panel’s “TONE
DETECT” connector.
3. Connect a DB9-male end of the main control cable
to the control panel’s “ANTENNA UNIT” port.
Route the other end of the cable to the TracVision
antenna’s switchplate or ADCU. You will connect
this cable to the switchplate/ADCU later.
4. Two different types of RF control cables are
supplied in the kitpack. If you are connecting to a
TracVision G4/G6, use the DB9-female to 3 wires
cable. If you are connecting to a TracVision 4/6/
C3/L3/S3, use the DB9-female to RJ11 cable.
Connect the DB9-female end of the RF control
cable to the control panel’s “RF PORT” port. Route
the other end of the cable to the TracVision
antenna’s switchplate or ADCU. You will connect
this cable to the switchplate/ADCU later.
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TracVision HDTV Converter
A, B, C, D, E, or F
CONTROL
To HDTV Converter
(TO CONTROL PANEL)
HDTV
ANTENNA UNIT RF PORT TONE
To Switchplate
or ADCU
DETECT
To Splitter
(OUT)
FUSE POWER IN
Recommended: From
+ / –
+12 VDC Input
Switchplate or ADCU
Page 27
Step 3 - Wire the Switchplate or ADCU
Now you need to connect the control panel to the TracVision
antenna’s switchplate or ADCU. Follow the instructions for your
particular configuration.
TracVision 4/6
Follow these instructions if you are connecting to a TracVision 4
or TracVision 6.
To connect the control panel to the switchplate, you will first
need to access the back of the switchplate and replace the
switchplate’s maintenance port assembly with the modified
assembly provided in the kitpack.
Figure 2-11
New Maintenance Port Assembly
Installation
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21
A or B
If you are connecting to a TracVision G4 or G6, follow the
instructions in “TracVision G4/G6” on page 25. If you are
connecting to a TracVision C3, L3, or S3, follow the instructions
in “TracVision C3/L3/S3” on page 26.
Page 28
1. Remove and discard the two jack screws securing
the maintenance port assembly to the switchplate.
Figure 2-12
Detaching the Old Maintenance Port Assembly
2. Carefully disconnect the TracVision antenna’s data
cable from the maintenance port assembly’s
terminal board, located on the rear of the
switchplate. You will reattach these wires later.
Figure 2-13
Old Maintenance Port Assembly
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22
TracVision HDTV Converter
Remove
Jack Screws
Old Maintenance
Port Assembly
Terminal Board
Page 29
3. Discard the old maintenance port assembly.
4. Wire the TracVision antenna’s data cable to the
new maintenance port assembly’s terminal board.
Be sure to match the wire colors with the terminal
board label.
Figure 2-14
Wiring the New Maintenance Port Assembly
5. Connect the free DB9-male end of the main control
cable to the DB9 connector on the maintenance
port assembly (the other end of the cable should
already be connected to the control panel). Tighten the
connector’s retaining screws.
6. Connect the RJ11 end of the RF control cable to the
RJ11 jack on the maintenance port assembly (the
other end of the cable should already be connected to the
control panel).
7. Using the supplied P-clip, strain-relieve all wires
by securing them to the maintenance port
assembly.
Installation
54-0260
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To Control Panel
(ANTENNA UNIT)
To Control Panel
(RF PORT)
Attach P-clip here
for strain relief
YELLOW Not Used
GREEN Not Used
BRN/WHT PC GND
WHT/BRN PC TXD
ORG/WHT PC RXD
WHT/ORG RF GND
GRY/WHT RF TXD
WHT/GRY RF RXD
BLACK Not Used
NOT USED Not Used
Data Cable
to Antenna
Page 30
8. Attach the new maintenance port assembly to the
switchplate using two #4-24 screws supplied in the
kitpack. These screws simply replace the jack
screws that you removed in Step 1.
Figure 2-15
Securing the New Maintenance Port Assembly to
the Switchplate
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TracVision HDTV Converter
#4-24 Screws
Page 31
TracVision G4/G6
Follow these instructions if you are connecting to a TracVision G4
or TracVision G6.
Do not disconnect any of the cables that are already connected
to the ADCU rear panel. You will simply connect additional
wires.
1. Connect the free DB9-male end of the main control
cable to the DB9 maintenance port connector on
the ADCU (the other end of the cable should already be
connected to the control panel). Tighten the
connector’s retaining screws.
Figure 2-16
ADCU Rear Panel
2. Connect the three wires of the RF control cable to
terminals 58, 59, and 60 on the ADCU rear panel,
as noted in the table below (the other end of the cable
should already be connected to the control panel).
Table 2-4
RF Control Cable Wiring to the ADCU
Installation
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25
Wire Label Connect to ADCU Terminal:
60 (Pin #2) 60
59 (Pin #3) 59
58 (Pin #5) 58
C or D
To Control Panel
(RF PORT)
To Control Panel
(ANTENNA UNIT)
60 59 505152535455 49565758
12 1110987612543 13 14 232221201918 24171615 25 26 353433323130 36292827
48 47
444546
383940414243
37
Page 32
TracVision C3/L3/S3
Follow these instructions if you are connecting to a
TracVision C3, L3, or S3.
To connect the control panel to the switchplate, you will first
need to access the back of the switchplate and replace the
switchplate’s maintenance port assembly with the modified
assembly provided in the kitpack.
Figure 2-17
New Maintenance Port Assembly
1. Remove and discard the two jack screws securing
the maintenance port assembly to the switchplate.
Figure 2-18
Detaching the Old Maintenance Port Assembly
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TracVision HDTV Converter
E or F
Remove
Jack Screws
Page 33
2. Disconnect the TracVision antenna’s data/power
cable from the maintenance port assembly’s
data/power connector, located on the rear of the
switchplate. You will reattach this cable later.
Figure 2-19
Old Maintenance Port Assembly
3. Carefully disconnect the two power wires from the
maintenance port assembly’s power terminals (see
Figure 2-19). You will reattach these wires later.
4. Discard the old maintenance port assembly.
5. Connect the switchplate’s two power wires (which
you disconnected in Step 3) to the new maintenance
port assembly’s power terminals.
Figure 2-20
Wiring the New Maintenance Port Assembly
Installation
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27
Old Maintenance
Port Assembly
Power Terminals
Data/Power Connector
Connect Switchplate
Power Wires
Ground
(Black)
To Control Panel
(ANTENNA UNIT)
12 VDC
(Red)
To Control Panel
(RF PORT)
Connect Antenna
Data/Power Cable
Page 34
6. Connect the TracVision antenna’s data/power
cable to the new maintenance port assembly’s
data/power connector (see Figure 2-20).
7. Connect the free DB9-male end of the main control
cable to the DB9 connector on the maintenance
port assembly (the other end of the cable should
already be connected to the control panel). Tighten the
connector’s retaining screws.
8. Connect the RJ11 end of the RF control cable to the
RJ11 jack on the maintenance port assembly (the
other end of the cable should already be connected to the
control panel).
9. Strain-relieve all wires as needed.
10. Attach the new maintenance port assembly to the
switchplate using two #4-24 screws supplied in the
kitpack. These screws simply replace the jack
screws that you removed in Step 1.
Figure 2-21
Securing the New Maintenance Port Assembly
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TracVision HDTV Converter
#4-24 Screws
Page 35
Step 4 - Connect Power
The control panel requires an 11-16 VDC power input. Since it
does not have a dedicated power control (ON/OFF switch), KVH
recommends that you power the control panel from the
switchplate or ADCU. The control panel will then power up
whenever the antenna is turned on. This section explains how to
make this connection; follow the instructions for your particular
configuration.
TracVision 4/6/C3/L3/S3
1. Run a power cable from the control panel to the
switchplate. See Table 2-1 on page 12 for
recommended power cable specifications.
2. At the switchplate, connect the power cable wires
to the switchplate’s power output connectors as
shown in Figure 2-22. Do not remove the two
other wires that are already connected; when
you’re done, you will have three wires connected
to each power output connector.
Figure 2-22
Connecting Control Panel Power from Switchplate
Installation
54-0260
29
Alternatively, if the TracVision
system is powered from a circuit
breaker, you could wire the control
panel power wires to the same
circuit.
A, B, E, or F
+12 VDC (Red)
To Control Panel
(POWER IN)
Ground (Black)
To Control Panel
(POWER IN)
Page 36
3. At the control panel, first insert the power wires
into the supplied power plug’s (+) and (-)
terminals. Secure the wires in place by tightening
the plug’s terminal screws. Tug gently to ensure
that the connections are solid, and make certain
that the wire insulation is not pinched in the
connector.
Figure 2-23
Power Plug
4. Plug the power connector plug into the “POWER
IN” jack on the control panel (see Figure 2-10 on
page 20). Secure in place with the two retaining
screws.
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TracVision HDTV Converter
Page 37
TracVision G4/G6
1. Run a power cable from the control panel to the
ADCU. See Table 2-1 on page 12 for recommended
power cable specifications.
2. At the ADCU, connect the power wires to the
switchplate power output terminals as shown in
Figure 2-24. Do not remove the other wires that
are already connected; when you’re done, you will
have two wires connected to each power output
terminal.
Figure 2-24
Connecting Control Panel Power from ADCU
3. At the control panel, first insert the power wires
into the supplied power plug’s (+) and (-)
terminals. Secure the wires in place by tightening
the plug’s terminal screws. Tug gently to ensure
that the connections are solid, and make certain
that the wire insulation is not pinched in the
connector.
Figure 2-25
Power Plug
4. Plug the power connector plug into the “POWER
IN” jack on the control panel (see Figure 2-10 on
page 20). Secure in place with the two retaining
screws.
Installation
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31
C or D
60 59 505152535455 49565758
Ground (Black)
To Control Panel
(POWER IN)
37
48 47
444546
383940414243
+12 VDC (Red)
To Control Panel
(POWER IN)
12 1110987612543 13 14 232221201918 24171615 25 26 353433323130 36292827
Page 38
2.3 Mounting the Control Panel
Mount the control panel using either of the following options:
Option 1 - Velcro Fastening on a Horizontal Surface
Option 2 - Flush Mounting
The following sections describe how to mount the control panel
for both of these options.
Option 1 - Velcro Fastening on a Horizontal Surface
1. Choose a location based upon the guidelines in “Choosing
the Best Location for the Control Panel” on page 14.
2. Remove the two squares of Velcro fabric from the kitpack.
Clean the bottom of the control panel housing with a mild
detergent and water to remove oils, etc. Peel the
protective backing from the Velcro squares and apply
them to the bottom of the housing, one on each side.
Figure 2-26
Mounting the Control Panel with Velcro
3. Position the two Velcro hook disks where the control
panel will be mounted. Drill screw holes for the disks and
secure in place with the #4-24 screws supplied in the
kitpack.
4. Press the control panel firmly into place so that the loop
material engages the hook disks.
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TracVision HDTV Converter
Fabric Strips
Hook Disks
Page 39
Option 2 - Flush Mounting
1. Choose a location based upon the guidelines in “Choosing
the Best Location for the Control Panel” on page 14.
2. Using the template provided in Appendix B on page 85 as a
guide, mark a hole for the flush mount bracket. Cut the
hole in the mounting surface and make certain the bracket
and control panel will fit easily.
3. You should already have attached the flush mount
bracket to the control panel (see page 19). Insert the control
panel and bracket into the mounting hole and secure the
unit to the mounting surface with the #8 screws and
washers supplied in the kitpack.
Figure 2-27
Flush Mounting the Control Panel
Installation
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33
#8 Screws and
Washers (x4)
Page 40
2.4 Upgrading the Antenna Software
The TracVision antenna must have the following Main board and
RF board software revisions installed to be compatible with the
HDTV converter:
Table 2-5
Antenna Software Requirements
Step 1 - Download the KVH Flash Update Wizard
To flash (upload software to) either board, you will need to have
the latest version of the KVH Flash Update Wizard installed on
your laptop PC. You can download the latest version for free
from www.kvh.com/wizard.
Once you’ve downloaded and installed the wizard,
a shortcut will appear on your computer’s desktop.
Step 2
- Read the Release Notes
Be sure to read the Release Notes before using the Flash Update
Wizard for the first time. The Release Notes contain important
tips and compatibility information. (You can find the Release
Notes from the Start menu at Programs>KVH>KVH Flash
Update Wizard>Release Notes.)
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TracVision HDTV Converter
System Model Main Board Software
TracVision 4, 6, G4, or G6 Rev. Y or later
TracVision C3, L3, or S3 Rev. N or later
RF Board Version RF Board Software
RF4 or RF5 Version 8.8 or later
Page 41
Step 3 - Flash the Main and/or RF Board
IMPORTANT!
The flash process may take up to 30 minutes.
Please make sure your computer’s battery is sufficiently charged
or is plugged into a stable power source, and be sure to turn off
any power-saving mode or screensaver. Also, please ensure that
the antenna is powered by a stable power source (not a battery).
1. Connect the DB9-female end of the flash adapter
cable to your computer’s DB9 serial COM port.
Figure 2-28
Flash Adapter Cable
2. Turn on the TracVision antenna and control panel.
3. Wait two minutes for the antenna to initialize, then
follow the process shown in Figure 2-29 on the
following page.
Installation
54-0260
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To Control Panel
Flash Port
To Your Computer
If your computer does not have a
DB9 serial COM port, you can use
the following USB-to-RS232
adapter:
IOGear part number GUC232A
(visit www.iogear.com)
Page 42
Figure 2-29
Preparing the Antenna for Flashing
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TracVision HDTV Converter
Menu
Enter Next Return
Yes Next Return
Yes Next Return
Press MENU.
Install Satellite?
Press NEXT twice, until
"Operations Mode?" screen
appears.
Operations mode?
Press YES to enter the
Operations Mode menu.
Get antenna Status?
Press NEXT twice, until
"Upgrade Software?" screen
appears.
Upgrade software?
Yes Return
^RF Use jack Main^
HALT Return
System Halted
Press YES.
Connect your computer to the
RF or Main flash port then
press HALT to stop the antenna.
You can now flash the antenna.
Page 43
If you need to flash both boards, flash the RF board first.
4. Connect the stereo plug end of the flash adapter
cable to the control panel’s RF flash port (if you
want to flash the RF board) or Main flash port (if
you want to flash the Main board). Be sure to
insert the stereo plug fully into the flash port, as
shown in Figure 2-31.
Figure 2-30
Control Panel Flash Ports
Figure 2-31
Stereo Plug Fully Inserted into Flash Port
5. Double-click the “KVH Flash Update Wizard”
shortcut on your computer’s desktop to run the
wizard and follow the onscreen instructions to
flash either the RF board or main board.
6. Wait for the wizard to finish flashing. When it is
finished, if you just flashed the RF board and need
to flash the Main board, connect the flash adapter
cable to the control panel’s Main flash port and
run the wizard again to flash the Main board.
Installation
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Main Flash PortRF Flash Port
Page 44
2.5 Configuring the Antenna
Now that the antenna has the latest software installed, you need
to configure the antenna to take full advantage of the system’s
new HDTV functionality.
Step 1 - Select TriSat Mode and Sat Select Mode
Follow the instructions on the following page to set up the
antenna to track three DIRECTV satellites (located in orbital
positions 101ºW, 110ºW, and 119ºW) and to select either
Automatic or Manual satellite switching. The differences between
these two Sat Select modes are noted below.
TracVision HDTV Converter
54-0260
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For complete details about how to
use the Sat Select modes, see
Section 3, “Operation” on page 45.
Automatic Mode
In Automatic mode, the antenna automatically switches
between a pair of satellites. The user can set the control panel to
automatically switch between either the 101 and 110 satellites
or the 101 and 119 satellites. The control panel cannot be set to
automatically switch between the 110 and 119 satellites.
Figure 2-32
Automatic Mode Main Display
Manual Mode
In Manual mode, the user presses a button on the control panel
whenever he/she wants to switch satellites. The user can select
between the 101, 110, and 119 satellites.
Figure 2-33
Manual Mode Main Display
101-110: Tracking 101
119 Menu
Tracking 101
119 Menu 110
Page 45
1. Turn on the TracVision antenna and control panel.
2. Wait two minutes for the antenna to initialize, then
follow the process shown in Figure 2-34.
Figure 2-34
Install TriSat and Choose Sat Select Mode Process
Installation
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39
Menu
Install Satellite?
Yes Next Return
Yes No Return
USA Europe Return
Set Sat Select Mode
Auto Manual
Press MENU.
Select SAT 101 and:
119 110 Return
Press YES to go to
the Install Satellite
menu.
Trisat mode?
Press YES to select
TriSat mode.
USA or Europe?
Press USA to select the
DIRECTV satellites.
Restarting antenna
Choose a Sat Select mode.
Press AUTO to select
Automatic satellite switching.
Press MANUAL to select
Manual satellite switching.
If you selected Automatic,
now select the satellite pair.
Press 119 to select 101-119.
Press 110 to select 101-110.
If you selected Manual, this
screen does not appear.
101-110 Mode Set
The antenna restarts.
Installing Trisat
Group - Please wait
101, 119, and 110
sats installed
The antenna will now track
three DIRECTV satellites
(101, 119, and 110).
Page 46
Step 2 - Enter Your Position
The last thing you need to do to configure the antenna is enter
the vessel’s/vehicle’s approximate position. The antenna will use
this data to speed up satellite acquisition.
You can find your latitude and longitude from one of the
following sources:
• GPS (Global Positioning System)
• An Internet resource
• Figure 2-35 divides North America into 20
sections; select your grid area then refer to the
approximate latitude and longitude provided in
Table 2-6.
Figure 2-35
Position Grid
Follow the process shown in Figure 2-36 on the following page to
enter the vessel’s/vehicle’s latitude and longitude.
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TracVision HDTV Converter
Grid # Latitude Longitude
155ºN 125ºW
255ºN 110ºW
355ºN90ºW
455ºN70ºW
555ºN55ºW
645ºN 125ºW
745ºN 110ºW
845ºN90ºW
945ºN70ºW
10 45ºN50ºW
11 40ºN 125ºW
12 40ºN 110ºW
13 40ºN90ºW
14 40ºN70ºW
15 32ºN 125ºW
16 32ºN 110ºW
17 32ºN90ºW
18 32ºN75ºW
19 27ºN83ºW
20 27ºN78ºW
Table 2-6
Approximate Latitude/Longitude
Page 47
Figure 2-36
Entering Latitude/Longitude Process
Installation
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Menu
Set Sat Select Mode?
Yes Next Return
Yes Next Return
Get Antenna Status?
Yes Next Return
Operations Mode?
Press MENU.
Press NEXT 3 times,
until "Operations Mode?"
screen appears.
Press YES to enter the
Operations Mode menu.
Latitude: ##N
- Enter +
Longitude: ###E
- Enter +
Latitude: ##N
Longitude: ###E
Set lat/long?
Yes Next Return
Enter your latitude.
Use + / – to set each digit, N/S;
press ENTER to cycle display
through each digit and N/S,
then go to the Longitude screen
Enter your longitude.
Use + / – to set each digit, E/W;
press ENTER to cycle display
through each digit and E/W,
then go to the next screen.
The lat/long that you entered
appears for 3 seconds, then
returns to "Set lat/long?"
Control antenna?
Yes Next Return
Man control antenna?
Yes Next Return
Set lat/long?
Yes Next Return
Press NEXT.
Press YES to enter the
Control Antenna menu.
Press NEXT 3 times,
until "Set lat/long?"
screen appears.
Press YES.
Press RETURN 3 times to exit.
Page 48
2.6 Configuring the HD Receiver
Before the user can start enjoying high-definiton programming,
the DIRECTV
®
HD receiver must be configured for an “Oval, 3
LNB” dish type and must be activated for HDTV service.
Changing the Receiver’s Dish Type Setting
To receive channels from the three DIRECTV satellites (101, 119,
and 110), the receiver needs to be configured for an “Oval, 3
LNB” dish (antenna) type. Since each receiver model is different,
refer to the receiver’s User’s Manual for details on viewing and
changing the receiver’s Dish Type setting.
Activating DIRECTV HDTV Service
The receiver will not be able to decode HD channels until it is
activated. KVH makes it easy to activate. Just call KVH’s
Activation Department at:
1-888-584-4163
(Monday-Friday, 8:30 am - 5:00 pm ET)
High-definition channels are not included with the basic
DIRECTV package; the user needs to request that these special
channels be added to the programming package. Premium HD
channels, such as HBO HD, must be ordered separately.
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TracVision HDTV Converter
Page 49
2.7 Installation Checklist
Congratulations! You’ve completed the HDTV converter
installation!
Before you test the system, please make certain that you have
completed the following important steps:
Installation
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Step Page # Done?
If you cut an RF cable, you used an Augat tool to attach an F-connector. 13
You wired the HDTV converter, splitter, and control panel correctly, according to the wiring
diagram for your configuration in
Appendix C on page 87
.
14
You powered the control panel from the antenna’s switchplate or ADCU power output. 29
You mounted the control panel in a dry location accessible to the user. 32
You upgraded the antenna’s software using the latest version of the Flash Update Wizard. 34
You configured the antenna for TriSat mode. 38
You entered the vessel’s/vehicle’s position into the antenna. 40
You configured the receiver for “Oval, 3 LNB” dish type. 42
The user activated the receiver for HDTV service. 42
Page 50
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TracVision HDTV Converter
2.8 Testing the System
Now all you need to do is turn the system on and ensure
everything works properly. Follow the steps below to test the
HDTV-equipped TracVision system.
1. Ensure that the antenna has a clear view of all
three DIRECTV satellites. The antenna requires an
unobstructed view of the sky to receive satellite
TV signals. Trees, buildings, bridges, and other
equipment on the vessel/vehicle can block the
signal.
2. Turn on the receiver(s) and TV(s).
3. Turn on the TracVision antenna and control panel.
If you wired the control panel power to the switchplate
or ADCU, the control panel should power up at the
same time you turn on the antenna.
4. Within a few minutes, a picture should appear on
the TV (please be patient - it may take more than
20 minutes for the receiver to download the entire
Program Guide). If you configured the antenna for
TriSat mode, try switching to the other two
satellites and verify that the antenna receives
programming from all three satellites. For details
on how to switch to the other satellites, see
Section 3.4, “Switching Satellites in TriSat Mode” on
page 48.
5. When you have finished testing, shut down the
system.
44
The receiver loads the channel
listings for the 101 satellite first.
Then the receiver loads the
channel listings for the other two
satellites. You cannot select a
channel until it has been loaded
in the Program Guide.
Page 51
Operation
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3 – Operation
This section explains how to use the control panel and switch satellites
while in the TriSat mode.
Contents
3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3.2 Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3.3 TriSat Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
3.4 Switching Satellites in TriSat Mode . . . . . . . . . . . . . . . . . . . . . . . . . .48
3.5 How to Tell If You’re On the Wrong Satellite . . . . . . . . . . . . . . . . . . .52
3.6 A Note About HDTV Programming . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Page 52
3.1 Turning On the System
If the installer wired the control panel’s power to the TracVision
antenna’s switchplate or ADCU, the control panel will power on
or off at the same time you turn the antenna on or off.
A Note About DIRECTV Receiver Startup
Whenever you turn on the receiver, it needs to download the
Program Guide from the 101 satellite. Be sure the antenna is
tracking the 101 satellite whenever you reboot the receiver.
Please be patient during this process – it may take more than
20 minutes for the receiver to load the entire Program Guide,
which lists channels available on every DIRECTV satellite. You
cannot select a channel until it has been loaded in the Program
Guide.
3.2 Using the Control Panel
You can use the control panel to easily control and monitor all
TracVision operations. An LCD display shows status messages
and three buttons enable you to perform basic menu-driven
tasks.
Figure 3-1
Control Panel Display and Buttons
During normal operation, you should only need to use the
control panel occasionally when switching satellites. This
“Operation” section explains how to switch satellites while in
TriSat mode. For a description of all other functions available
through the control panel menus, refer to the quick reference
guide on the inside front cover and Section 4, “Control Panel Menu
Functions” on page 53.
Operation
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For general antenna operation
information, refer to the TracVision
antenna’s User’s Guide or Owner’s
Manual.
Display
Buttons
The receiver loads the channel
listings for the 101 satellite first.
Then the receiver loads the
channel listings for the other
satellites.
Page 53
3.3 TriSat Mode
When the antenna is set to TriSat mode, you can watch satellite
TV programming from one of three DIRECTV satellites:
• 101 (DSS_101 located at 101ºW)
• 110 (DSS_110 located at 110ºW)
• 119 (DSS_119 located at 119ºW)
Whenever you select the 110 satellite, the HDTV converter goes
to work behind the scenes, altering the frequency of the satellite
signal so that the receiver is able to decode it and deliver its highdefinition programming.
If the installer did not configure your TracVision antenna for
TriSat mode, follow the steps in Section 2.5, “Configuring the
Antenna” on page 38.
3.4 Switching Satellites in
TriSat Mode
When the antenna is set to TriSat mode, you can choose between
two methods of satellite switching: Automatic or Manual. The
following sections explain how to use each mode and how to
select the desired mode from the control panel.
Automatic Mode
In Automatic mode, you can watch channels from two satellites
without ever needing to touch the control panel. Simply use the
master receiver’s remote control to select a channel that’s carried
on the second satellite, and the antenna automatically switches to
that satellite and receives the programming for that channel.
Since the antenna tracks three DIRECTV satellites, you can select
between two satellite pairs for automatic switching:
101 and 119
101 and 110
To switch to the other satellite pair, follow the simple process
shown in Figure 3-2 on the following page.
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TracVision HDTV Converter
The control panel cannot switch
automatically between the 119 and
110 satellites.
Page 54
Figure 3-2
Selecting Satellites in Automatic Mode
An Example of Satellite Switching in Automatic Mode
1. Chris has just finished watching a news channel
on the 101 satellite and wants to watch a football
game on an HD channel carried on the 110
satellite. Since the control panel is set to the
101-110 satellite pair, he simply selects the sports
channel on the receiver’s remote control.
2. The TracVision antenna automatically switches to
the 110 satellite and Chris watches his favorite
team in high-definition.
3. Once the game is over, he decides to watch a
comedy show that is broadcast on the 119 satellite.
Chris selects the channel on the remote control,
but the show does not display on the TV.
4. Realizing that he is still in the 101-110 mode, he
presses the 119 button on the TracVision control
panel to switch to the 101-119 satellite pair. The
TracVision antenna locks onto the 119 satellite and
the comedy show appears on the TV.
5. His body aching from laughing so hard, Chris uses
the receiver’s remote control to select a
documentary channel on the 101 satellite.
6. The TracVision antenna automatically switches to
the 101 satellite and the award-winning
documentary “The History of Paper” appears on
the TV. Chris slowly drifts off to sleep.
Operation
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Selected Satellite Satellite Pair
101-110:Tracking 110
119 Menu
101-110:Tracking 101
119 Menu
101-119:Tracking 119
110 Menu
With the 101-110 pair, you
can switch between the
101 and 110 satellites by
simply changing the channel
on the master receiver's remote.
If you want to view channels on
the 119 satellite, you first need
to select the 101-119 pair.
Press 119.
You can now switch between
the 101 and 119 satellites.
Page 55
Manual Mode
In Manual mode, you need to press a single button on the control
panel whenever you need to switch to another satellite.
Figure 3-3
Satellite Switching in Manual Mode
An Example of Satellite Switching in Manual Mode
1. Nancy has just finished watching a political debate
broadcast on the 101 satellite. Now she wants to
watch a movie on an HD channel carried on the
110 satellite. She simply selects the movie channel
on the receiver’s remote control and presses the
110 button on the control panel.
2. The TracVision antenna switches to the 110 satellite
and Nancy enjoys an exciting film in highdefinition.
3. Once the movie is over, she decides to watch the
late local news broadcast on the 119 satellite.
Nancy selects the channel on the receiver’s remote
control, but instead of the news, a music video
appears on the TV.
4. Realizing that the antenna is still tracking the 110
satellite, she presses the 119 button on the control
panel.
5. The TracVision antenna switches to the 119 satellite
and the correct program appears on the TV. Nancy
falls asleep to the soothing tones of her favorite
news anchor.
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TracVision HDTV Converter
Selected Satellite
Tracking 101
119 Menu 110
To view channels on the
second or third satellite,
simply press the associated
button.
Page 56
Selecting a Sat Select Mode
To select either Automatic or Manual satellite switching, follow
the appropriate process shown in Figure 3-4.
Figure 3-4
Set Sat Select Mode
Operation
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To Select AUTOMATIC
Menu
Set Sat Select Mode?
Yes Next Return
Auto Manual Return
Select SAT 101 and:
119 110 Return
Satellite Switching
Auto or Manual?
Press MENU.
Press YES.
Press AUTO.
Select the satellite pair.
Press 119 to select 101-119.
Press 110 to select 101-110.
To Select MANUAL
Satellite Switching
Menu
Press MENU.
Set Sat Select Mode?
Yes Next Return
Press YES.
Auto or Manual?
Auto Manual Return
Press MANUAL.
Manual Mode Set
Selected mode appears
for 3 seconds.
101-110 Mode Set
101-110: Tracking 110
119 Menu
Selected mode appears
for 3 seconds.
Main Display
Tracking 110
101 Menu 119
Main Display
Page 57
3.5 How to Tell If You’re On the
Wrong Satellite
As mentioned previously, you can watch TV channels from three
DIRECTV satellites: 101, 110, and 119. But since the Program
Guide lists all of the DIRECTV channels together and does not
indicate what channel is on what satellite, how do you know
which satellite is carrying the channel you want to watch?
Different receiver models behave differently. However, there are
generally four ways to tell if the channel you’ve selected is
carried on a different satellite:
1. The wrong programming appears on the TV
2. “Channel Not Available” appears on the TV
3. “Buy Now” appears on the TV
4. “Program Not Available in this Area” appears on the TV
If one of these situations occurs, try switching to another satellite.
If you are in Automatic mode, press the control panel button for
the alternate satellite pair. If you are in Manual mode, press the
button for the second or third satellite.
3.6 A Note About HDTV Programming
If you are unable to receive high-definition channels on your HD
receiver, your receiver may not be activated for HDTV service.
High-definition channels are not included with the basic
DIRECTV package; you need to request that these special
channels be added to your programming package. Premium HD
channels, such as HBO HD, must be ordered separately.
KVH can help you activate DIRECTV’s HDTV service. Just call
KVH’s Activation Department at:
1-888-584-4163
(Monday-Friday, 8:30 am - 5:00 pm ET)
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TracVision HDTV Converter
For your convenience, KVH
provides a list of HDTV channels,
and the DIRECTV satellites that
carry them, on our web site at
www.kvh.com/HDlineup. Since
DIRECTV changes its channel
lineups frequently, KVH can e-mail
updates to you whenever the HDTV
lineup changes. Register for this
free service when you visit the web
site for the first time.
Page 58
Control Panel Menu Functions
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4 – Control Panel Menu
Functions
This section explains the functions that are available through the control
panel menus.
Contents
4.1 The Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
4.2 Setting Satellite Select Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
4.3 Installing Satellites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
4.4 Restarting the Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
4.5 Operations Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
A quick reference guide to the control
panel menus is provided on the inside
front cover of this manual.
Page 59
Control Panel Menu Functions
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4.1 The Main Menu
Once the antenna has initialized, the control panel’s main display
indicates which satellite the antenna is currently tracking. To enter
the main menu, press the center MENU button. Then press the
NEXT button to scroll through the available main menu
functions.
Figure 4-1
Main Menu Functions
Main Display - Three Variations
TriSat - Automatic Mode
101-110: Tracking 101
119 Menu
Go to "Set Sat Select Mode"
Go to "Install Satellite"
TriSat - Manual Mode
Tracking 101
119 Menu 110
Set Sat Select Mode?
Yes Next Return
Install Satellite?
Yes Next Return
Standard DualSat
Tracking <SAT A>
<SAT A> Menu <SAT B>
Note: This screen only
appears in TriSat mode
Return to Main Display
Return to Main Display
Go to "Restart Antenna"
Go to "Operations Mode"
Restart Antenna?
Yes Next Return
Return to Main Display
Operations Mode?
Yes Next Return
Return to Main Display
Return to "Set Sat Select Mode?"
or "Install Satellite?"
Page 60
4.2 Setting Satellite Select Mode
When the antenna is set to TriSat mode, use this function to select
between Automatic or Manual satellite switching. For complete
details about the differences between these two modes, see
Section 3.4, “Switching Satellites in TriSat Mode” on page 48.
Figure 4-2
Set Satellite Select Mode
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TracVision HDTV Converter
Select SAT 101 and:
119 110 Return
101-110 Mode Set Manual Mode Set
Set Sat Select Mode?
Yes Next Return
Auto or Manual?
Auto Manual Return
Select the desired satellite pair.
Press 119 to select 101-119.
Press 110 to select 101-110.
Go to "Install Satellite"
Select the desired Sat Select mode.
Press AUTO to select Automatic mode.
Press MANUAL to select Manual mode.
101-110: Tracking 110
119 Menu
Main Display
Tracking 110
101 Menu 119
Page 61
4.3 Installing Satellites
Use this function to select the satellites you want to track. You
can program the antenna to track either the three DIRECTV
satellites (located in orbital positions 101ºW, 110ºW, and 119ºW) in
TriSat mode or a pair of satellites of your choice.
Available Satellite Pairs in North America
If you do not wish to track the three DIRECTV satellites in TriSat
mode, you can select any pair of satellites shown in Table 4-1 (a
checkmark indicates a valid pair).
Table 4-1
Valid Satellite Pairs in North America
Control Panel Menu Functions
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If you wish to track a satellite that is
not listed in the table, refer to the
TracVision antenna’s Technical
Manual or Owner’s Manual for
instructions on programming userdefined satellites.
DSS_72 ✓ ✓✓
DSS_101 ✓✓✓ ✓✓
DSS_110 ✓
DSS_119 ✓ ✓✓
Echo_61 ✓✓ ✓✓
Echo_110 ✓ ✓✓✓✓
Echo_119 ✓✓ ✓✓✓
Echo_148 ✓✓ ✓✓
Expressvu ✓✓ ✓✓✓✓✓ ✓
ExpressTV ✓✓ ✓✓✓✓✓✓
DSS_72 DSS_101 DSS_110 DSS_119 Echo_61 Echo_110 Echo_119 Echo_148 Expressvu ExpressTV
Page 62
Figure 4-3
Install Satellite
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TracVision HDTV Converter
Yes Next Return
Yes No Return
USA Europe Return
Install Satellite?
Trisat mode?
USA or Europe?
Installing TriSat
Group - Please wait
101, 119, and 110
Sats installed
Go to "Restart Antenna"
For installing European
satellites only. Refer to the
Quick Reference Guide at
the front of this manual.
Install A <SAT NAME>
Yes Next Cancel
Install B <SAT NAME>
Yes Next Cancel
Installing sats
Please wait
Press NEXT to cycle the
display through all
available satellites.
Press NEXT to cycle the
display through all satellites
that can be paired with the
selection for Satellite A. If no
satellite is available for a pair
or you wish a single satellite
configuration, select NONE.
Set Sat Select Mode
Auto Manual
Select SAT 101 and:
119 110 Return
101-119 Mode Set
Restarting antenna
Antenna Restarts
Select Sat Select mode.
Press AUTO to select
Automatic satellite switching.
Press MANUAL to select
Manual satellite switching.
If you selected Automatic,
now select the satellite pair.
Press 119 to select 101-119.
Press 110 to select 101-110.
If you selected Manual, this
screen does not appear.
<SAT A> and
<SAT B> installed
Page 63
4.4 Restarting the Antenna
Use this function to restart the antenna. The antenna will
re-initialize and reacquire the satellite.
Figure 4-4
Restart Antenna
4.5 Operations Mode
The Operations Mode sequence of menus allows you to view
system information, perform various antenna functions, and set
the display brightness. The following sections explain the uses of
all these functions.
Figure 4-5
Operations Mode Menu
Control Panel Menu Functions
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Restart antenna?
Yes Next Return
Go to "Operations Mode"
Antenna Restarted
This screen is displayed for 3 seconds
before returning to startup sequence
and main display.
Operations mode?
Yes Next Return
Get antenna status?
Yes Next Return
Set brightness?
Yes Next Return
Return to "Set Sat Select Mode"
or "Install Satellite"
Control antenna?
Yes Next Return
Upgrade Software?
Yes Next Return
Page 64
Viewing Antenna Status
The Get Antenna Status menu allows you to view errors, the
software version, serial number, signal/noise levels, skew angle
recommended, bit error rate, and the antenna’s current state.
Figure 4-6
Get Antenna Status Menu
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TracVision HDTV Converter
Test Types
Azimuth Motor
Elevation Motor
Antenna Gyro
Internal Sensor
RF Comms
RF Signal
RF Config
Antenna Not
Responding
Get antenna status?
Yes Next Return
Get system errors?
Yes Next Return
(If errors detected)
No errors detected
Testing OK
OR
Test <Test Type>
Testing Failure
Push any Button to Proceed
Yes Next Return
Go to "Control Antenna"
Signal level = ####
Threshold = ####
Push any Button to Proceed
Get Version?
Get thres/sig level?
Yes Next Return
Get skew angle?
Yes Next Return
CP Antenna RF
#.## #.## #.#
Push any Button to Proceed
Get serial number?
Yes Next Return
Antenna serial #
########
Push any Button to Proceed
Current State
Initializing
Searching
Tracking
Idle
Error
Skew angle
##.#
Push any Button to Proceed
Get bit error rate?
Yes Next Return
Bit error rate
#####
Push any Button to Proceed
Yes Next Return
State
<Current State>
Push any Button to Proceed
Get state?
Page 65
Control Antenna Menu
This menu allows you to adjust the antenna’s azimuth and
elevation manually, turn Sleep Mode on/off, turn Instant On
Mode on/off, set the latitude and longitude, update satellite
frequency data, and change satellite configuration settings.
Figure 4-7
Control Antenna
Control Panel Menu Functions
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Control antenna?
Yes Next Return
Man control antenna?
Yes Next Return
Set Lat/Long?
Yes Next Return
Yes Next Return
Set sleep on/off?
Yes Next Return
Sat frequency Scan?
Set instant on/off?
Yes Next Return
Configure satellite?
Yes Next Return
Page 66
Manually Controlling the Antenna
Use this function to manually control the azimuth, elevation, and
tracking of the TracVision antenna (used in rare instances). Wait
until the antenna has fully initialized, then use the + and buttons to manually move the dish. Azimuth measurements are
reported as relative to the bearing of the front of the vessel/
vehicle.
Figure 4-8
Manual Control Antenna
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TracVision HDTV Converter
If the manual adjustment of the
antenna reached the maximum
rotation (720°), the antenna will
rotate 360° and return to the
Manual Control Antenna screens.
Wait until the antenna has fully
initialized before making manual
adjustments.
Man control antenna?
Yes Next Return
AZ = XXX.X° EL = XX.X°
- Azimuth +
AZ = XXX.X° EL = XX.X°
- Elevation +
Make antenna track?
Yes No Cancel
Go to "Set Sleep On/Off"
YES tells the antenna to begin
actively tracking the set azimuth
and elevation. NO leaves the
antenna halted in its current
position.
Page 67
Turning Sleep Mode On/Off
Use this function to turn Sleep Mode ON or OFF. Sleep Mode
turns off satellite tracking if the antenna holds the same position
for one minute. As soon as the vessel/vehicle moves, the system
will automatically begin tracking the satellite again. The factory
default setting for Sleep Mode is ON.
Figure 4-9
Set Sleep Mode On/Off
Turning Instant On Mode On/Off
Use this function to turn Instant On Mode ON or OFF. Instant On
allows the antenna to immediately receive a TV signal if the
vessel/vehicle has not moved since the antenna was last shut off.
If the vessel/vehicle moves after acquiring the satellite via
Instant On, the antenna will perform its standard initialization
process, resulting in a brief interruption of the TV signal. The
factory default setting for Instant On Mode is OFF.
Figure 4-10
Set Instant On Mode On/Off
Control Panel Menu Functions
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(TracVision G4/G6 only)
Instant On Mode will not activate if
the antenna’s elevation angle is
greater than 45º.
Set sleep On/Off?
Yes Next Return
sLEEP mode: ON
On Return Off
Go to "Set Instant On/Off"
The current setting is displayed.
Press ON to activate Sleep Mode.
Press OFF to deactivate Sleep Mode.
Sleep Mode Set
<On or Off>
Press any button to return
Set instant On/Off?
Yes Next Return
INSTANT mode: ON
On Return Off
Go to "Set Lat/Long"
The current setting is displayed.
Press ON to activate Instant On Mode.
Press OFF to deactivate Instant On Mode.
Press any button to return
Instant Mode Set
<On or Off>
Page 68
Setting Latitude and Longitude
As explained in Section 2.5, “Configuring the Antenna” on page 38,
the antenna will find the satellite faster if it knows approximately
where it is located. Use this function to enter your vessel’s/
vehicle’s latitude and longitude.
Figure 4-11
Set Latitude/Longitude
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TracVision HDTV Converter
Latitude: ##N
Longitude: ###E
Latitude: ##N
Longitude: ###E
Set Lat/Long?
Yes Next Return
Go to "Sat Frequency Scan"
- Enter +
Use the -/+ buttons to select each
number and choose between NORTH
and SOUTH. Press ENTER to cycle
the display through each digit and the
direction option and then launch the
LONGITUDE screen.
- Enter +
Use the -/+ buttons to select each
number and choose between EAST and
WEST. Press ENTER to cycle the display
through each digit and the direction
option and then display the selected
latitude and longitude.
This screen is displayed for
3 seconds before returning to
"Set Lat/Long?"
Page 69
Updating Satellite Frequency Data
If the antenna is unable to find a satellite, the satellite’s frequency
data may have changed. The Satellite Frequency Scan feature
allows you to update the frequency data of any satellite stored in
the system’s library.
This function should NOT be used unless directed by KVH
Technical Support or a KVH-authorized technician.
With the desired satellite, band, and polarization selected, the
system will automatically search for the frequency with the
strongest signal. The system will then update that satellite’s
programmed data with the new frequency (and associated
network ID) and store it in the satellite library.
To update the satellite frequency data, follow the steps below:
1. Place your receiver in the satellite signal meter
mode.
2. Select the desired satellite on the control panel.
Ensure the TV signal meter indicates that you
have a strong signal.
If the antenna is unable to find the selected
satellite automatically, you can manually point the
antenna (see “Manually Controlling the Antenna” on
page 62).
3. Select the desired polarization and band on the
receiver.
4. Do not move the vessel. It must remain motionless
during the entire Satellite Frequency Scan process.
5. Follow the control panel menus on the next page.
The scan itself will take a couple of minutes. Once
complete, restart the antenna and ensure the
antenna will track the new frequency.
Control Panel Menu Functions
54-0260
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Do NOT use this function unless
directed by KVH Technical Support
or a KVH-authorized technician.
Improper data selection may affect
the system’s operation.
This function is available only with TracVision 4/G4/6/G6.
Page 70
Figure 4-12
Satellite Frequency Scan
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TracVision HDTV Converter
To find a valid symbol rate and FEC
code, refer to an up-to-date satellite
information table. Data for satellites
stored in the antenna’s library is
available for download at
www.kvh.com/footprint. For other
satellites, you might refer to an
Internet resource such as
www.lyngsat.com or
www.satcodx.com (these sites are
not managed by KVH).
The vessel must remain stationary
during this process.
Sat frequency Scan?
Yes Next Return
Sym Rate: XXXXXM/S
- Enter +
Set FEC code: X/X
- Enter +
Scanning frequencies
Please Wait
This scan may take up to
10 minutes to complete.
Go to "Configure Satellite"
Use the -/+ buttons to select each
number. Press ENTER to cycle
through each digit and then launch
the FEC code screen.
(Valid settings are 01000-39999.)
Use the -/+ buttons to scroll through
the available FEC codes:
1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8.
Press ENTER to accept your
selection.
Update frequency?
YES NO
Updating frequency
Please wait
Restart antenna?
YES NO
Restart
Antenna
If no strong satellite signal is found
at the selected frequency, the
screen will display:
No strong frequency
EXIT returns you to the "Sat
Frequency Scan" screen.
process again, but using a different
symbol rate or FEC code.
Exit
Try the
Page 71
Configuring Satellite Settings
Use this function to change the configuration settings for your
installed satellites. For each polarization, you can change the
following settings:
• Frequency
(either 00000 or a number between 10700 - 12700 MHz)
• Symbol Rate
(01000 - 45000 Mbit/sec)
• FEC Code
(1/2, 2/3, 3/4, 5/6, 6/7, or 7/8)
• Satellite Network ID
(0x0000 - 0xffff hex)
Control Panel Menu Functions
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North American satellites have two
polarizations:
• Left-hand Circular (LHC)
• Right-hand Circular (RHC)
European satellites have four
polarizations:
• Horizontal High (HH)
• Horizontal Low (HL)
• Vertical High (VH)
• Vertical Low (VL)
This function is available only with TracVision 4/G4/6/G6.
Page 72
Figure 4-13
Configure Satellite
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TracVision HDTV Converter
Note 1
Configure A <SAT NAME>?
Yes No
Polarization: XXX
- Enter +
Configure satellite?
Yes Next Return
Configure satellite
Sat A Sat B Sat C
Configure B <SAT NAME>?
Yes No
Return to "Manual Control Antenna"
In TriSat mode, 3 satellites are configurable.
In DualSat mode, 2 satellites are configurable.
Configure C <SAT NAME>?
Yes No
Configure FEC code?
Yes Next Cancel
Note 2
Note 2
Configure frequency?
Yes Next Cancel
Set Freq: XXXXXMHz
- Enter +
Configure Symbol rate?
Yes Next Cancel
Sym Rate: XXXXXM/S
- Enter +
Set FEC Code: X/X
Note 3
Note 2
Note 1:
Use the -/+ buttons to scroll through the available polarizations:
LHC - RHC - HH - HL - VH - VL.
Press ENTER to accept your selection.
Note 2:
Use the -/+ buttons to set each digit of the number. Press
ENTER to cycle the display through each digit and then
display the next configuration screen.
Note 3:
Use the -/+ buttons to scroll through the available FEC codes:
1/2 - 2/3 - 3/4 - 5/6 - 6/7 - 7/8.
Press ENTER to accept your selection.
- Enter +
Configure network ID?
Yes Next Cancel
Set ID: XXXXXXHEX
- Enter +
Page 73
Upgrading Software
As explained in Section 2.4, “Upgrading the Antenna Software” on
page 34, you can upgrade the antenna software by flashing the RF
and Main boards via the control panel. Before you begin flashing,
use this function to HALT (stop) the antenna.
Figure 4-14
Upgrade Software
Setting Display Brightness
Use this function to adjust the brightness of the control panel
display.
Figure 4-15
Set Brightness
Control Panel Menu Functions
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Upgrade Software?
Yes Next Return
^RF Use Jack Main^
HALT Return
System Halted
Go to "Set Brightness"
Connect your computer to the RF or
Main flash port on the control panel,
then press HALT to stop the
antenna.
You can now flash the antenna.
*****************
Dim Display Brighten Display
Set brightness?
Yes Next Return
Return to "Get Antenna Status"
Min Bright Max
The control panel's display
offers 20 levels of brightness.
Press the MIN and MAX
buttons to adjust the
brightness as desired. The
more asterisks, the brighter
the display.
Page 74
Troubleshooting
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5 – Troubleshooting
This section identifies basic trouble symptoms and lists their possible
causes and solutions.
Contents
5.1 Troubleshooting Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
5.2 Causes and Remedies for Common Operational Issues . . . . . . . . . . .74
5.3 Receiver Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
5.5 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
This section provides troubleshooting information
that is specific to the HDTV converter system and
DIRECTV HDTV service. For information on
troubleshooting the TracVision antenna, refer to the
antenna’s Technical Manual or Owner’s Manual.
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Troubleshooting
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5.1 Troubleshooting Matrix
The troubleshooting matrix shown in Table 5-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
Table 5-1
Troubleshooting Matrix
Section 5.2
V HDTV service
ed at startup
ed properly
ation information
SYMPTOM
System non-functional X X X
"Channel Not Available" message on TV X X X
Wrong programming shown on selected channel X
"Searching for Satellite Signal" message on TV X X X X X X X
Certain channels do not work X X X X
Antenna not switching satellites automatically X X X X
Program Guide does not load X X X X X
Only Preview channels (100, 201) are viewable X X
Intermittent picture for short intervals X X X X X
Channels on 110 satellite not viewable; others OK X X X
Wiring problem
Antenna powered off
POSSIBLE CAUSE (AND SOLUTION)
Antenna tracking wrong satellite
Program Guide not fully load
Receiver not activated for DIRECT
Satellite coverage issue
Satellite signal blocked
Receiver not configur
Weak satellite signal
Receiver lost activ
Antenna set to Manual mode
Inaccurate position
information in antenna
Receiver faulty (Section 5.3)
Snowy television picture X X
"Antenna Not Responding" message on control panel X X
Page 76
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5.2 Causes and Remedies for
Common Operational Issues
There are a number of common issues that can affect the
operation of the TracVision HDTV converter system. The
following sections address these issues and potential solutions.
Wiring Problem
If the HDTV components are not wired correctly, the system will
not work. Using the appropriate diagram from Appendix C on
page 87, verify that your system is wired properly.
Antenna Powered Off
The TracVision antenna must be turned on for the system to
work. If the system is entirely non-functional, check the
switchplate’s power switch or the circuit breaker to ensure that
the antenna is turned on.
Antenna Tracking Wrong Satellite
If you select a channel on the receiver, but the wrong
programming or no programming appears on the TV, that
channel might be carried on a different satellite from the one the
antenna is currently tracking. Try switching to another satellite.
For details on switching satellites in TriSat mode, see
Section 3.4, “Switching Satellites in TriSat Mode” on page 48.
Receiver Not Activated for DIRECTV HDTV Service
If you are unable to receive high-definition channels on your HD
receiver, your receiver may not be activated for HDTV service.
High-definition channels are not included with the basic
DIRECTV package; you need to request that these special
channels be added to your programming package. Premium HD
channels, such as HBO HD, must be ordered separately. Call
KVH’s Activation Department at 888-584-4163 for complete
details about activating HDTV service.
For your convenience, KVH
provides a list of HDTV channels,
and the DIRECTV satellites that
carry them, on our web site at
www.kvh.com/HDlineup. Since
DIRECTV changes its channel
lineups frequently, KVH can e-mail
updates to you whenever the HDTV
lineup changes. Register for this
free service when you visit the web
site for the first time.
Page 77
Troubleshooting
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Program Guide Not Fully Loaded At Startup
Whenever you reboot the receiver, the receiver needs to
download the complete Program Guide from the 101 satellite.
Therefore, be sure the antenna is tracking the 101 satellite
whenever you reboot the receiver.
Please be patient during this process – it may take more than
20 minutes for the receiver to load the entire Program Guide,
which lists channels available on every DIRECTV satellite. You
cannot select a channel until it has been loaded in the Program
Guide.
Satellite Signal Blocked
Satellite signals can be blocked or degraded by buildings, trees,
bridges, or equipment on the vessel/vehicle itself. Simply
moving the vessel/vehicle to clear an external obstruction will
restore signal quality. Heavy rain or snow can also affect satellite
signal reception.
Satellite Coverage Issue
Since the 110 satellite transmits TV signals at a lower power than
the 101 and 119 satellites, the coverage area of the 110 satellite
differs slightly from the 101 and 119 satellites. As you approach
fringe coverage areas of the 110 satellite, signal quality will
degrade while the signal quality on the 101 and 119 satellites may
remain relatively strong.
For your convenience, KVH provides satellite coverage maps for
the 101, 119, and 110 satellites at www.kvh.com/footprint.
Weak Satellite Signal
Just like radio stations, some satellite TV channels are transmitted
at a stronger signal level than others. If you’re unable to receive a
clear signal on one channel, try switching to a stronger channel.
Weaker channels are more vulnerable to interference, such as rain
or snow.
Receiver Not Configured Properly
To receive channels from the three DIRECTV satellites (101, 119,
and 110), the receiver needs to be configured for an “Oval,
3 LNB” dish (antenna) type. Refer to your receiver User’s Manual
for details on viewing and changing the receiver’s Dish Type
setting.
The receiver loads the channel
listings for the 101 satellite first.
Then the receiver loads the
channel listings for the other
satellites.
Page 78
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Antenna Set to Manual Mode
If your TracVision antenna does not automatically switch
between satellites when you change channels on the receiver’s
remote control, the antenna might be set to Manual mode. In
Manual mode, you need to press a button on the control panel to
switch to the second or third satellite.
In Automatic mode, the antenna automatically switches between
either the 101/119 satellites or the 101/110 satellites (it cannot
automatically switch between the 119 and 110 satellites). All you
need to do to switch between the paired satellites is select the
desired channel on the remote control. For details on selecting
and using the Automatic mode, see Section 3.4, “Switching
Satellites in TriSat Mode” on page 48.
Receiver Lost Activation Information
If you can only access the DIRECTV preview channels, such as
channel 100, while all other channels show a message to call
DIRECTV, and you have already activated the receiver, the
receiver may have lost its stored activation data. This may occur
if the receiver is left idle (does not receive a satellite signal) for 30
consecutive days. To fix this problem, please call DIRECTV
customer service at 1-800-DIRECTV (347-3288). Be sure the antenna
system is turned on and the receiver is tuned to the DIRECTV preview
channel before you call. The antenna will need to receive a signal from
the satellite to correct the problem.
Inaccurate Position Information in Antenna
If the antenna is taking an unusually long time to find the
satellite, the position information stored in the antenna might be
considerably inaccurate. KVH recommends that you update the
position information in the antenna whenever you’ve traveled
more than 500 miles. When the antenna knows approximately
where it is located, it can find the satellite much faster.
To enter your new position information into the antenna, follow
the instructions in “Step 2 - Enter Your Position” on page 40.
Page 79
Troubleshooting
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5.3 Receiver Troubleshooting
Your HD receiver may also be the cause of less-than-ideal
operation. First check the receiver’s configuration to ensure it is
set up for the desired programming, screen resolution, etc. In the
case of a faulty receiver, refer to your receiver User’s Manual for
service and warranty information. If the receiver is both
configured properly and fully functional, contact your local KVH
dealer or service center for assistance.
5.4 Computer Diagnostics
As explained in the TracVision antenna’s Technical Manual or
Owner’s Manual, you can hook up a laptop PC to the antenna to
view its diagnostic readouts, where you can often find the cause
of a system problem.
With an HDTV converter added to your TracVision system, the
maintenance port is now located at the control panel instead of
the switchplate/ADCU. To view the diagnostics readouts, you
will need to have either Windows HyperTerminal or the KVH
Flash Update Wizard installed on your PC.
Follow the steps below to hook up your computer and view the
antenna diagnostics data.
1. Connect the DB9-female end of the supplied flash
adapter cable to your computer’s DB9 serial COM
port.
Figure 5-1
Flash Adapter Cable
If your computer does not have a
DB9 serial COM port, you can use
the following USB-to-RS232
adapter:
IOGear part number GUC232A
(visit www.iogear.com)
To Control Panel
Main Flash Port
To Your Computer
Page 80
2. Connect the stereo plug end of the flash adapter
cable to the control panel’s Main flash port. Be
sure to insert the stereo plug fully into the flash
port, as shown below.
Figure 5-2
Control Panel Main Flash Port
3. If you are using HyperTerminal, open
HyperTerminal and establish the following
settings:
• Bits per second: 9600
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: None
If you are using the KVH Flash Update Wizard,
double-click the “KVH Flash Update Wizard”
shortcut on your computer’s desktop to start the
wizard.
4. Apply power to the TracVision system and allow
the system to complete full initialization. Data
should be scrolling on your PC display to identify
any system problems detected. If no data appears,
recheck your connections and setup.
5. Refer to your TracVision antenna’s Technical
Manual or Owner’s Manual for details about what
diagnostics information is available from the
antenna’s data sequence.
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TracVision HDTV Converter
Page 81
Entering Antenna Commands
You can also enter antenna commands through the Main flash
port (for a list of valid antenna commands, refer to your TracVision
antenna’s Technical Manual or Owner’s Manual). If you’re using
HyperTerminal, type the command in the HyperTerminal
window then press Enter. If you’re using the KVH Flash Update
Wizard, go to the “Select board to flash” screen, type the
command in the “Command” box, then press Enter.
The communications icon must be green (not red) before the KVH
Flash Update Wizard can accept commands.
Figure 5-3
KVH Flash Update Wizard Antenna Comms Window
Troubleshooting
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Data from Antenna
“Command” Box
Communications Icon
Green = Good Comms
Red = No Comms
Page 82
5.5 Technical Support
If you need help troubleshooting your system, please contact an
authorized TracVision dealer or service center. To find an
authorized dealer located near you, visit:
www.kvh.com/wheretogetservice
If an authorized dealer is not located nearby, contact KVH
Technical Support directly:
Phone: 1-401-847-3327
E-mail: techs@kvh.com
Internet: www.kvh.com/help
You will need to have the serial numbers for your HDTV
converter and TracVision antenna handy when you call. You can
find the HDTV converter’s serial number on the first page of this
manual. You can find the antenna’s serial number on the first
page of the antenna’s Technical Manual or Owner’s Manual.
Before You Return a Product...
As detailed in the warranty accompanying this product and
printed on the last page of this manual, you need to have a
Return Material Authorization (RMA) number before you return
the product to KVH. Please contact KVH Technical Support to
obtain an RMA number and be sure to write the number on the
outside of the box. Shipments received without an RMA
number will be returned to you at your expense.
Please review the complete product warranty to familiarize
yourself with all requirements, liabilities, and policies.
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TracVision HDTV Converter
Page 83
Appendices
54-0260
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Appendices
This section contains several appendices of supplemental information,
including specifications, a flush-mounting template, and wiring
diagrams.
Contents
A Control Panel Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
B Control Panel Flush Mount Template . . . . . . . . . . . . . . . . . . . . . . . . .85
C Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Page 84
Control Panel Specifications
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Appendix A
Control Panel Specifications
Physical Characteristics
Dimensions 3" (76.2 cm) d x 8.2" (20.8 cm) w
x 2.6" (6.6 cm) h
Operating temperature -13°F to +130°F (-25°C to +55°C)
Storage temperature -40°F to +185°F (-40°C to +85°C)
Input Power
Input 11-16 VDC @ 3.5 amps nominal
(4.5 amps peak) when connected to the
antenna
< 0.5 amps if only the control panel
Page 85
8.87"
(225 mm)
7.62"
(194 mm)
.63"
(16 mm)
3.08"
(78 mm)
1.83"
(46 mm)
.63"
(16 mm)
4x .19" (5 mm) Thru
4x R .63" (16 mm)
Appendix B
ADCU Flush Mount
Panel Template
(Scale 1:1)
Appendix B
Control Panel
Flush Mount
Template
(Scale 1:1)
85
Page 86
Wiring Diagrams
54-0260
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Appendix C
Wiring Diagrams
This appendix includes system wiring diagrams for each of the
following configurations:
A TracVision 4/6 with one HD receiver
B TracVision 4/6 with multiswitch
C TracVision G4/G6 with one HD receiver
D TracVision G4/G6 with multiswitch
E TracVision C3/L3/S3 with one HD receiver
F TracVision C3/L3/S3 with multiswitch
Use these helpful diagrams during the installation process to
verify proper wiring.
As you connect each cable, mark
an “X” over the line in the wiring
diagram. Once you’ve completed
the installation, you will then be
able to easily verify that you’ve
connected all of the necessary
cables.
Page 87
SATELLITE IN
SATELLITE IN
A
Section 2, "Installation."
refer to
For detailed system wiring instructions,
RL
TV ANT/CABLE IN
OUT TO TV
AUDIO VIDEO S-VIDEO PHONE JACK
SATELLITE IN
RL
TV ANT/CABLE IN
OUT TO TV
AUDIO VIDEO S-VIDEO PHONE JACK
SATELLITE IN
DC Power
(+12 VDC)
Note:
KVH recommends that you
panel will power up whenever
power the control panel from the
the antenna is turned on.
switchplate, so that the control
–
+
+ / –
TracVision Antenna
Data Cable
to Antenna
DC Power
(+12 VDC)
Note:
Receiver(s) purchased separately.
Receiver
HD Receiver (Master)
P/N 32-0417-28
FUSE POWER IN
DETECT
RG6
RF1 RF2
OUT
RG6
RG6
P/N 32-0417-28
INPUT
Power
Data
OUT
ANTENNA UNIT RF PORT TONE
RG179
–
–
+
+
RG6
P/N 32-0442-18
Splitter
HDTV
CONTROL
YELLOW Not Used
GREEN Not Used
BRN/WHT PC GND
WHT/BRN PC TXD
ORG/WHT PC RXD
WHT/ORG RF GND
GRY/WHT RF TXD
WHT/GRY RF RXD
BLACK Not Used
NOT USED Not Used
Switchplate
HDTV Wiring Diagram - TracVision 4/6 with One HD Receiver
P/N 32-0417-28
HDTV Converter
RF Control
P/N 32-0811
(DB9F - RJ11)
Main Control
P/N 32-0716-25
(DB9M - DB9M)
Control Panel
Page 88
SATELLITE IN
SATELLITE IN
SATELLITE IN
B
Section 2, "Installation."
RG6
HDTV Converter
P/N 32-0417-28
AUDIO VIDEO S-VIDEO PHONE JACK
RL
AUDIO VIDEO S-VIDEO PHONE JACK
RL
AUDIO VIDEO S-VIDEO PHONE JACK
RL
TracVision Antenna
Data Cable
to Antenna
For detailed system wiring instructions,
refer to
RF2
DC Power
(+12 VDC)
RF1
TV ANT/CABLE IN
OUT TO TV
SATELLITE IN
Control Panel
Note:
KVH recommends that you power the
control panel from the switchplate, so that
the control panel will power up whenever
the antenna is turned on.
DC Power
(+12 VDC)
RG179
Multiswitch, receivers, and extra
Note:
OUT TO TV
TV ANT/CABLE IN
SATELLITE IN
HD Receiver #3
HD Receiver #2
TV ANT/CABLE IN
OUT TO TV
SATELLITE IN
HD Receiver #1 (Master)
RG6 cables purchased separately.
P/N 32-0442-18
Splitter
–
LNB
RHCP/+13V
Data
Power
–
–
+
+
INPUT
VHF/UHF
LNB
LHCP/+18V
POWER
Multiswitch
RG6
P/N 32-0442-18
RG179
OUT1 OUT2 OUT3 OUT4
OUT
INPUT
OUT
P/N 32-0417-28
P/N 32-0417-28
RG6
+
+ / –
FUSE POWER IN
DETECT
HDTV Wiring Diagram - TracVision 4/6 with Multiswitch
YELLOW Not Used
GREEN Not Used
BRN/WHT PC GND
WHT/BRN PC TXD
ORG/WHT PC RXD
WHT/ORG RF GND
GRY/WHT RF TXD
WHT/GRY RF RXD
BLACK Not Used
NOT USED Not Used
Switchplate
Power
ANTENNA UNIT RF PORT TONE
RF Control
(DB9F - RJ11)
P/N 32-0811
HDTV
CONTROL
Main Control
P/N 32-0716-25
(DB9M - DB9M)
Page 89
SATELLITE IN
SATELLITE IN
C
AUDIO VIDEO S-VIDEO PHONE JACK
RL
AUDIO VIDEO S-VIDEO PHONE JACK
RL
DC Power
(+12 VDC)
KVH recommends that you power
the control panel from the same
Note:
up whenever the antenna is
circuit breaker as the antenna, so
that the control panel will power
turned on.
TracVision Antenna
Data
Power
RF1 RF2
To GyroTrac
Note:
Receiver(s) purchased separately.
TV ANT/CABLE IN
Receiver
OUT TO TV
SATELLITE IN
RG6
RG179
HD Receiver (Master)
P/N 32-0417-28
OUT
RG6
INPUT
OUT
TV ANT/CABLE IN
OUT TO TV
SATELLITE IN
RG6
P/N 32-0417-28
–
+ / –
+
FUSE POWER IN
DETECT
ANTENNA UNIT RF PORT TONE
Section 2, "Installation."
refer to
For detailed system wiring instructions,
58 (Pin #5)
59 (Pin #3)
60 (Pin #2)
HDTV Wiring Diagram - TracVision G4/G6 with One HD Receiver
DC Power
(+12 VDC)
RG6
P/N 32-0417-28
HDTV Converter
P/N 32-0442-18
Splitter
RF Control
P/N 32-0618-25
Main Control
(DB9F - 3 wires)
(DB9M - DB9M)
P/N 32-0716-25
Control Panel
HDTV
CONTROL
Page 90
SATELLITE IN
SATELLITE IN
SATELLITE IN
D
RG6
P/N 32-0417-28
HDTV Converter
TracVision Antenna
Data
Power
RF2
RF1
To GyroTrac
RG179
P/N 32-0442-18
Note:
Multiswitch, receivers, and extra
LNB
RHCP/+13V
INPUT
VHF/UHF
AUDIO VIDEO S-VIDEO PHONE JACK
RL
OUT TO TV
TV ANT/CABLE IN
SATELLITE IN
HD Receiver #3
HD Receiver #2
RL
TV ANT/CABLE IN
AUDIO VIDEO S-VIDEO PHONE JACK
OUT TO TV
SATELLITE IN
HD Receiver #1 (Master)
RG6 cables purchased separately.
RL
TV ANT/CABLE IN
OUT TO TV
AUDIO VIDEO S-VIDEO PHONE JACK
SATELLITE IN
Note:
Control Panel
KVH recommends that you power the
control panel will power up whenever
control panel from the same circuit
the antenna is turned on.
breaker as the antenna, so that the
DC Power
(+12 VDC)
Splitter
–
+ / –
FUSE POWER IN
OUT
OUT
INPUT
P/N 32-0417-28
RG6
+
HDTV Wiring Diagram - TracVision G4/G6 with Multiswitch
Section 2, "Installation."
refer to
For detailed system wiring instructions,
58 (Pin #5)
59 (Pin #3)
60 (Pin #2)
DC Power
(+12 VDC)
DC Power
LNB
LHCP/+18V
POWER
Multiswitch
P/N 32-0417-28
RG6
RG179
OUT1 OUT2 OUT3 OUT4
P/N 32-0442-18
Main Control
(DB9M - DB9M)
RF Control
P/N 32-0618-25 P/N 32-0716-25
(DB9F - 3 wires)
DETECT
ANTENNA UNIT RF PORT TONE
HDTV
CONTROL
Page 91
SATELLITE IN
SATELLITE IN
E
AUDIO VIDEO S-VIDEO PHONE JACK
RL
AUDIO VIDEO S-VIDEO PHONE JACK
RL
DC Power
(+12 VDC)
power the control panel from the
Note:
switchplate, so that the control
KVH recommends that you
panel will power up whenever
the antenna is turned on.
TracVision Antenna
Data/Power
DC Power
(+12 VDC)
TV ANT/CABLE IN
OUT TO TV
TV ANT/CABLE IN
OUT TO TV
–
+ / –
FUSE POWER IN
DETECT
Receiver(s) purchased separately.
Note:
Receiver
SATELLITE IN
SATELLITE IN
HD Receiver (Master)
P/N 32-0417-28
+
RG6
RF1 RF2
OUT
RG6
RG6
P/N 32-0417-28
INPUT
OUT
ANTENNA UNIT RF PORT TONE
RG179
–
+
–
+
RG6
P/N 32-0442-18
Splitter
HDTV
CONTROL
+
Section 2, "Installation."
For detailed system wiring instructions,
refer to
–
Switchplate
HDTV Wiring Diagram - TracVision C3/L3/S3 with One HD Receiver
P/N 32-0417-28
HDTV Converter
RF Control
P/N 32-0811
(DB9F - RJ11)
Main Control
P/N 32-0716-25
(DB9M - DB9M)
Control Panel
Page 92
SATELLITE IN
SATELLITE IN
SATELLITE IN
F
RG6
P/N 32-0417-28
HDTV Converter
AUDIO VIDEO S-VIDEO PHONE JACK
RL
AUDIO VIDEO S-VIDEO PHONE JACK
RL
AUDIO VIDEO S-VIDEO PHONE JACK
RL
TracVision Antenna
Data/Power
DC Power
(+12 VDC)
RF2
–
TV ANT/CABLE IN
OUT TO TV
SATELLITE IN
Control Panel
Note:
KVH recommends that you power the
the antenna is turned on.
control panel from the switchplate, so that
the control panel will power up whenever
DC Power
(+12 VDC)
RG179
Multiswitch, receivers, and extra
Note:
OUT TO TV
TV ANT/CABLE IN
SATELLITE IN
HD Receiver #3
HD Receiver #2
TV ANT/CABLE IN
OUT TO TV
SATELLITE IN
HD Receiver #1 (Master)
RG6 cables purchased separately.
P/N 32-0442-18
RF1
Splitter
–
LNB
RHCP/+13V
INPUT
VHF/UHF
LNB
LHCP/+18V
–
+
+
POWER
Multiswitch
RG6
P/N 32-0442-18
RG179
OUT1 OUT2 OUT3 OUT4
OUT
INPUT
OUT
P/N 32-0417-28
P/N 32-0417-28
RG6
+
+ / –
FUSE POWER IN
DETECT
HDTV Wiring Diagram - TracVision C3/L3/S3 with Multiswitch
Section 2, "Installation."
refer to
For detailed system wiring instructions,
Switchplate
+
–
Power
ANTENNA UNIT RF PORT TONE
RF Control
(DB9F - RJ11)
P/N 32-0811
HDTV
CONTROL
Main Control
P/N 32-0716-25
(DB9M - DB9M)
Page 93
Warranty
54-0260
89
KVH Industries Limited Warranty
TracVision HDTV Converter Kit
Limited Warranty on Hardware
KVH Industries, Inc., warrants the KVH product purchased against defects in materials for a period of TWO (2) years
and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original
purchaser. It is the customer’s responsibility to verify the date of purchase by returning the warranty card included with
the product to KVH within 30 days of purchase, or by providing a copy of a dated sales receipt for the KVH product
under warranty with the warranty claim. If this date cannot be verified, the warranty period will begin 30 days after the
date of manufacture of the original product purchased.
If you discover a defect, KVH will, at its option, repair, replace or refund the purchase price of the product at no charge
to you, provided you return it during the warranty period, transportation charges prepaid, to the factory direct. Please
attach your name, address, telephone number, a description of the problem and a copy of the bill of sale or sales
receipt as proof of date of original retail purchase, to each product returned to warranty service. Alternatively, you may
bring the product to an Authorized KVH dealer/distributor for repair. During the first year, and if the product was
installed by an Authorized KVH dealer/distributor (identified with the KVH Authorized dealer/distributor list), KVH will
cover the dealer’s/distributor’s labor charges for warranty repairs, provided the dealer/distributor contacts KVH for preapproval of the charges. Approval of charges is at KVH’s sole discretion.
This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication
or has been modified without the written permission of KVH; if any KVH serial number has been removed or defaced;
or if any factory-sealed part of the system has been opened without authorization.
Return Authorization
A Return Material Authorization is required prior to returning the product to KVH Industries. Please call our Technical
Support Department at +1 401 847-3327 or send an e-mail to techs@kvh.com to obtain the RMA number. Write the
number in large, clear characters on the outside of the box. To avoid confusion and misunderstandings, shipments
without an RMA number clearly visible on the outside box will be refused and returned to you at your expense. If
possible, use the original box and packing material to protect the equipment from damage in shipment. KVH assumes
no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed
above.
THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH
RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES, EXPRESS,
IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF
MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS WARRANTIES SHALL
NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED
BY KVH IN CONNECTION WITH ANY PRODUCT.
KVH's liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the price
paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, TORT OR
CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING ANY DAMAGES RESULTING
FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE
PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO
THE PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If any implied warranty, including implied warranties of merchantability and fitness for a particular purpose, cannot be
excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from the date
of the original retail purchase of this product by the original purchaser.
Some states/countries do not allow the exclusion or limitation of implied warranties or liability for incidental or
consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from state/country to state/country.
Page 94
KVH Industries, Inc.
50 Enterprise Center Middletown, RI 02842-5279 U.S.A.
Phone: (401) 847-3327 Fax: (401) 849-0045
E-mail: info@kvh.com Internet: www.kvh.com
KVH Europe A/S
Kokkedal Industripark 2B 2980 Kokkedal Denmark
Phone: +45 45 160 180 Fax: +45 45 160 181
E-mail: info@kvh.dk Internet: www.kvh.com
KVH®and TracVision®are registered trademarks of KVH Industries, Inc. DIRECTV®is a registered trademark of DIRECTV, Inc.
KU_HD_OM_CoverBW.3.05
®
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