KVH Industries TracPhone F77, TracPhone F55, TracPhone F33 User Manual

user’s guide
A Guide to the TracPhone F33
Satellite Communications
KVH TracPhone
®
F33
Congratulations!
®
Industries’ TracPhone®F33/F55/F77 system, manufactured by Thrane & Thrane, is designed to provide high-quality voice, fax, data, and high-speed Internet access.
Technical Support
Please direct any technical questions to:
North America Europe/Middle East/Africa
KVH Industries, Inc. KVH Europe A/S 50 Enterprise Center Kokkedal Industripark 2B Middletown, RI 02842 USA 2980 Kokkedal, Denmark Tel: +1 401 847-3327 Tel: +45 45 160 180 Fax: +1 401 849-0045 Fax: +45 45 160 181 E-mail: techs@kvh.com E-mail: customersupport@kvh.dk Internet: www.kvh.com Internet: www.kvh.com
Product Registration
Don’t forget to register your TracPhone system for KVH’s free customer support subscription service. When you register, you will receive technical and service updates specific to your system along with customer support and product news. In addition, with your information on file, KVH will be able to offer you even faster, more convenient product, customer, and warranty support. KVH will NOT sell or
share your data with other companies or organziations.
To register your system, simply fill out the enclosed Product Registration Form or visit www.kvh.com/register.
TracPhone F33/F55/F77 Customer Service Information
34-0003 Rev. D
Product Information
Before installing the TracPhone, be sure to write down the following information:
ISN: _________________________
Above Decks Unit (ADU)
S/N: _________________________
Below Decks Unit (BDU)
S/N: _________________________
BDU Build Date: ____ /____ / _____
YY MM DD
This information will be required for all troubleshooting or service calls made regarding this product.
11
PLEASE READ!
Important Notice About Your Data Connection
To prevent inadvertent airtime usage, the user must disconnect the data connection when not in use. If the data connection is not properly disconnected, your computer may dial out on its own, which could result in an unintended airtime charge.
KVH accepts no responsibility if this occurs. It is the vessel owner’s responsibility to ensure that the TracPhone is correctly interfaced with the vessel’s computer.
If you have any questions about data connections, please contact KVH Technical Support.
TracPhone F33/F55/F77 Customer Service Information
33
34-0003 Rev. D
Thrane & Thrane A/S
SAILOR Fleet33
TT-3088A
User Manual
Copyright© Thrane & Thrane A/S
ALL RIGHTS RESERVED
Information in this document is subject to change without notice and does not represent a commitment on the part of Thrane & Thrane A/S. It is recommended to download the latest version of the manual from the Thrane Extra net or request this from the distributor.
© 2005 Thrane & Thrane A/S. All rights reserved. Printed in Denmark.
Trademark Acknowledgements:
WinPoET is a trademark of iVasion, a RouterWare Company.
Document No: TT98—116874-F. Release date: 26 May 2005.
Safety Summary
The following general safety precautions must be observed during all phases
of operation, service and repair of this equipment. Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design, manufacture and intended use of the equipment.
Thrane & Thrane A/S assumes no liability for the customer's failure to comply
During transmission the antenna in this system radiates Microwave Power.
This radiation may be hazardous if exposed directly to humans, close to the
antenna. During transmission, make sure that nobody gets closer than the
recommended minimum safety distance. The minimum safety distance to the
with these requirements.
Microwave Radiation Hazards
antenna on the focal line is 1.3 m.
MICROWAVE RADIATION
NO PERSONNEL WITHIN 1.3 m
1.3m
25°
GROUND THE EQUIPMENT
To minimize shock hazard, the equipment chassis and cabinet must be
connected to an electrical ground.
DO NOT OPERATE IN AN EXPLOSIVE ATMOSPHERE
Do not operate the equipment in the presence of flammable gases or
fumes. Operation of any electrical equipment in such an environment
constitutes a definite safety hazard.
KEEP AWAY FROM LIVE CIRCUITS
Operating personnel must not remove equipment covers. Component
replacement and internal adjustment must be made by qualified
maintenance personnel. Do not replace components with the power cable
connected. Under certain conditions, dangerous voltages may exist even
with the power cable removed. To avoid injuries, always disconnect power
and discharge circuits before touching them.
DO NOT SERVICE OR ADJUST ALONE
Do not attempt internal service or adjustments unless another person,
capable of rendering first aid resuscitation, is present.
Table of Contents
Table of Contents
About the Manual...................................................... 1
1
1.1 Abbreviations..................................................... 1
2 Introduction ............................................................. 3
2.1 The Inmarsat Fleet Service .................................. 3
2.2 The SAILOR Fleet33 System................................. 6
2.3 Hardware Interfaces............................................ 9
2.4 The Handset .................................................... 11
2.4.1 LCD/LED................................................ 12
2.4.2 Function Buttons..................................... 16
2.4.3 Alpha-Numeric Section ............................ 18
3 Getting Started....................................................... 23
3.1 Get Ready to Make a Call................................... 23
3.1.1 How to Power-Up the System. .................. 23
3.1.2 How to Shut Down the System. ................ 25
3.2 Use of PIN Codes.............................................. 26
3.3 Normal Calls .................................................... 27
3.3.1 Calling From the TT-3088A....................... 27
3.3.2 Calling To the TT-3088A........................... 28
3.4 Data Calls........................................................ 29
3.4.1 MPDS Connection.................................... 29
3.4.2 Call waiting............................................ 30
3.4.3 9600 Data Connection ............................. 31
4 Operation............................................................... 33
4.1 Call Functions .................................................. 33
4.1.1 Calls Using the Phone Book ...................... 33
4.1.2 Call From Handset Connected to RJ11........ 33
4.1.3 Fax Calls................................................ 34
4.1.4 Internal Calls.......................................... 35
4.2 Using the Menu System ..................................... 35
4.3 Menu System – All Users ................................... 36
May 2005 i
Table of Contents
4.3.1 Phonebook..............................................36
4.3.2 Area.......................................................38
4.3.3 LES........................................................39
4.3.4 Mailbox ..................................................40
4.3.5 Help Desk...............................................41
4.3.6 Alarm Log...............................................42
4.3.7 Status....................................................43
4.4 Menu System - Super User .................................46
4.4.1 Call Logs ................................................46
4.4.2 Routing ..................................................47
4.4.3 Data Setup .............................................49
4.4.4 Contrast .................................................49
4.4.5 Ring Setup..............................................50
4.4.6 Key Beep................................................50
4.4.7 Set UTC Time..........................................51
4.4.8 Set UTC Date ..........................................51
4.4.9 Disclose Pos............................................52
4.4.10 Allowed Dial............................................52
4.4.11 Ph.Book Dial ...........................................53
4.4.12 Auto Prefix..............................................54
4.4.13 BarServiceIn...........................................54
4.4.14 BarServiceOut.........................................55
4.4.15 LED Dimm ..............................................55
4.4.16 Ant.Setup...............................................56
4.4.17 Alarm log................................................57
4.4.18 Warning Log............................................58
4.4.19 Help Desk...............................................58
4.4.20 PIN codes...............................................59
4.4.21 Mail Box .................................................59
4.4.22 RJ11 Setup .............................................60
4.4.23 LES Config..............................................61
4.4.24 Additional Features ..................................62
4.4.25 Data Limits.............................................63
4.4.26 Call Waiting Notification............................64
5 PC Programs ...........................................................67
5.1 System Set-up using FleetCP ..............................67
ii May 2005
Table of Contents
5.1.1 The Map ................................................ 68
5.1.2 Pin Codes .............................................. 69
5.1.3 Phonebook............................................. 70
5.1.4 Satellite Setup........................................ 71
5.1.5 Routing ................................................. 72
5.1.6 Setting up Time and Date......................... 73
5.1.7 Barring Services ..................................... 74
5.1.8 Settings................................................. 75
5.1.9 Antenna ................................................ 76
5.2 Set-up Using RS-232......................................... 77
5.2.1 Set-up for MPDS..................................... 77
5.2.2 Set-up for 9600 Data............................... 81
5.3 Set-up using Ethernet/PPPoE.............................. 84
5.3.1 Windows XP with Built-in PPPoE Client ....... 84
5.3.2 Windows 2000 WinPoET PPPoE Client......... 85
6 Troubleshooting...................................................... 89
6.1 List of Error messages....................................... 89
6.1.1 Satellite Network Messages ...................... 89
6.1.2 TT-3088A Messages ...............................103
7 Index ...................................................................107
Appendix A - Menu Tree.................................................109
May 2005 iii
Table of Contents
Blank page
iv May 2005

Abbreviations About the Manual

1 About the Manual
Congratulations on purchasing your TT-3088A SAILOR Fleet33 product. This system makes it possible for you to communicate from virtually any ocean region in the world using the Inmarsat Fleet service established by Inmarsat. The system supports inexpensive voice services as well as data and fax (Spot beam only). This manual has the following chapters:
Chapter 2 Introduction - an overview of the Inmarsat Fleet system and its services. Also a brief description of the systems.
Chapter 3 Getting Started - a description of how to make and receive calls and the use of PIN codes.
Chapter 4 Operation - a detailed description of the menu system in the terminal.
1
Chapter 5 PC Programs - a description on how to use the accompanying configuration PC software (FleetCP).
Chapter 6 Troubleshooting – a description of the most common errors, how to deal with them and how to get further help if necessary.
Chapter 7 Index - a subject index
Appendix A - Menu Tree
1.1 Abbreviations
ACU Antenna Control Unit ADU Above Deck Unit AORE Atlantic Ocean Region East
May 2005 1
1
About the Manual Abbreviations
AORW Atlantic Ocean Region West BDU Below Deck Unit FEU Front End Unit GPS Global Positioning System IMN Inmarsat Mobile Number ISDN Integrated Services Digital Network ISN Inmarsat Serial Number IOR Indian Ocean Region ISP Inmarsat Service Provider LCD Liquid Crystal Display LED Light Emitting Diode LES Land Earth Stations MES Mobile Earth Station MMI Man Machine Interface MPDS Mobile Packet Data Service MSN Multiple Subscriber Number NCS Network Co-ordination Station NSR Network Status Record PIN Personal Identification Number PUK Personal Unblocking Key POR Pacific Ocean Region PSTN Public Services Telephone Network RCC Rescue Co-ordination Center STE Secure Telephone Equipment T&T Thrane & Thrane A/S TNID Terrestrial Network ID UDI Unrestricted Digital Information
2 May 2005

The Inmarsat Fleet Service Introduction

2 Introduction

2.1 The Inmarsat Fleet Service

The Inmarsat Fleet service is based on 4 Geo-stationary 3rd generation satellites situated above the equator. Geo­stationary means that the satellites are always located in the same position, i.e. they rotate at the same speed as that of the earth. Each satellite covers a certain area (footprint) and supports a number of powerful spot-beams making the service available in virtually all ocean regions on the earth between approximately 76°N and 76°S.
The 4 Geo-Stationary Inmarsat Satellites
The satellites are your connection to the worldwide networks, and they are managed by the Network Co­ordination Stations (NCSs), run by Inmarsat. The primary functions of the NCSs are to constantly keep track of which terminals are logged on to the system, and assign a free channel whenever a call is made.
2
A Land Earth Station (LES) is a gateway between the public network and the satellites. Different operators around the world run the various LES’s.
May 2005 3
2
Introduction The Inmarsat Fleet Service
The Fleet services are prepared for operation with the next generation of Inmarsat satellites (Inm-IV) expected in
2005. The services, which allow for a wide range of applications, supported by the Inmarsat Fleet encompass:
Circuit switched services:
Mini M voice call (Global)
9.6 kbps data (Spot beam only)
9.6 kbps fax (Spot beam only)
Packet switched services
64/28 kbps MPDS (Spot beam only)
(cf. Appendix B for a map on global and spot beam coverage).
Service explanation:
The mini-M voice service is only for voice transmission. The voice transmitted over the satellite is subject to a compression process down to 4.8 kbit/s, which reduces the bandwidth use and subsequently the cost.
The 9.6 kbps fax service is a service that enables G3 fax machines employing one of the modem standards: V.27 or V.29.
The 9.6 kbps data service allows you to establish a 9.6 kbps circuit switched data connection employing the modem standard: V.24.
The MPDS service is a packet data service where the tariff depends on the amount of data transmitted. This service is a more cost-effective solution for web browsing, and other applications where there is no need for constant transmission of data in both directions. It is also suitable for applications where a constant connection is required, because the user is no longer charged the “per minute rate”. The channel is a shared channel i.e. the transmission
4 May 2005
The Inmarsat Fleet Service Introduction
speed may be reduced when other users are using the same channel. The channel to be shared among the users has a capacity of 64 kbps in the direction to the terminal, and from the terminal the channel to be shared among the users has a capacity of 28 kbps.
Important notice: Before a terminal can be used on the network, it has to be commissioned by one of the Inmarsat Service Providers (ISP’s). In order to use the different Inmarsat Fleet services it is necessary to have at least one Inmarsat Mobile Number (IMN) for each of the above mentioned services. In case all 3 circuit switched services are commissioned on your terminal, you will have 3 IMN numbers.
Calling an Inmarsat Fleet terminal is equal to making international calls. If the satellite region/area is not known for the terminal the “country” code for a terminal is 870. When you dial an Inmarsat Fleet terminal through the public network, you have to dial the IMN number in addition to the international access code for Inmarsat, e.g.:
2
+870 600 555 555
Making calls from an Inmarsat Fleet terminal is equal to making international calls, as the country code always has to be dialed.
May 2005 5
2

Introduction The SAILOR Fleet33 System

2.2 The SAILOR Fleet33 System
The SAILOR Fleet33 System includes the following system components:
TT-3008G SAILOR Fleet33 Antenna (ADU)
TT-3038G SAILOR Fleet33 Transceiver Unit (BDU)
TT-3622E SAILOR Fleet33 Handset Cradle
TT-3620G SAILOR Fleet33 Control Handset (4 wire)
Accessories (manual, software, etc.)
Instructions on how to assemble the system, wiring and specification, can be found in the Installation Manual.
TT-3008G SAILOR Fleet33 Antenna
The TT-3008G antenna or ADU ( stabilized high-gain antenna. The antenna has built-in all functions for satellite tracking including a GPS system.
6 May 2005
Above Deck Unit) is a
The SAILOR Fleet33 System Introduction
2
TT-3038G SAILOR Fleet33 Transceiver Unit (BDU)
All the interface connectors are located on the rear of the Transceiver Unit or BDU (
May 2005 7
Below Deck Unit).
2
Introduction The SAILOR Fleet33 System
TT-3622E SAILOR Fleet33 Handset Cradle / TT-3620G SAILOR Fleet33 Control Handset (4 wire)
The Handset is used to configure the system and to make calls. See section 2.4 for a description of buttons, LED's and display of the handset.
8 May 2005

Hardware Interfaces Introduction

2.3 Hardware Interfaces
The Transceiver Unit of the SAILOR Fleet33 has the following hardware interfaces:
Analogue RJ11 number 1
Analogue RJ11 number 2
Handset (4 wire)
Ethernet
RS-232
4 Discrete I/O
Power Connector
All connectors for these interfaces are found on the rear of the Transceiver Unit.
Two Analogue RJ11 interfaces:
2
The RJ11 ports as shown above can be used for connection of analogue phones and G3 fax machines.
Selection of service for the interfaces is independent of each other. If the mini-M voice is selected, a phone must be connected as only voice connections can be established.
Cradle/Handset interface:
May 2005 9
Introduction Hardware Interfaces
The transceiver has one 4-wire handset port with RS-485 data control. The Handset can be used to set-up the terminal and it can be used to make or receive phone calls.
Ethernet interface:
2
The Ethernet interface is a RJ45 connector. It can be used for the following service types:
MPDS service
Connection of an IP Router
RS-232 interface:
The RS-232 interface is a standard 9-pin serial port, with a maximum port speed of 115.2 kbps. It can be used for the following service types:
MPDS service
9.6 kbps data
Configuration of the terminal via FleetCP software
Connection of a IP Router
When using the FleetCP program, the PC must be connected to the RS-232 interface (see section 5.1).
10 May 2005

The Handset Introduction

Discrete I/O interface:
The transceiver also has a discrete I/O interface, containing 4 configurable input/output.
Power Connector:
For connection of power, see Installation Manual.
2
2.4 The Handset
The Handset is the primary interface for the SAILOR Fleet 33 system. It enables the user to dial numbers, it di splays error and status messages, and it is used to configure the transceiver.
The Handset is divided into 3 distinct and inter-working sections.
1. The first is the Liquid Crystal Display (LCD) and Light
Emitting Diodes (LED) section. This section gives the user visual indications about the operation and status of the system.
May 2005 11
Introduction The Handset
2. The second is the Function buttons section. This section enables the user to interact with the software menu system of the transceiver.
3. The third is the Alpha-Numeric section. This section enables the user to dial and perform data entry functions into the transceiver.
2
In the following these sections are described in details.
2.4.1 LCD/LED
As shown in the picture above, the top of the handset contains the LCD for displaying information to the user. It can be adjusted for contrast and is backlit for viewing in dimly lit areas or night operations. The LCD display is graphically shown below:
12 May 2005
The Handset Introduction
Scroll Up Mailbox Signal Strength
Text
a
Are
   
Speaker Enabled
Handset Off hook
Scro Dow
IOR:LESNAME
ll n
Ready
   
2
condary
Se Func Enabled
The display contains a set of symbols, which together with the 4 indicators situated below the display gives continuous indication of current status.
Symbol Meaning
tions
More menu entries above.
More menu entries below
Turned on when the key has been pressed.
Turned on when the keypad is in alpha mode. Alpha mode is used to enter letters (for example names in the phone book).
The value in a menu must be selected
Alphabetic Entry Enabled Locked
More Options Available
May 2005 13
2
Introduction The Handset
Symbol Meaning
between certain predefined values by means of the
The speaker. The user can turn the external speaker on and off by pressing symbol is displayed in the LCD when on.
Short message stored at a LES – see section
4.3.4 and 4.4.21 Mail Box for further information.
The number of bars () following this antenna symbol indicates received signal strength. Up to 5 bars. The number of displayed bars may fluctuate during a call. This is due to a power reduction, negotiated between the terminal and the LES.
The handset is off hook The handset is off hook
and keys.
. The
There are four LED’s under the LCD display (see below).
There are four LED’s under the LCD display (see below). From left to right they are Power (GREEN) – Alarm (RED) –
From left to right they are Power (GREEN) – Alarm (RED) – Connected (AMBER) – Synchronization (GREEN).
Connected (AMBER) – Synchronization (GREEN).
Power
Synchronization
14 May 2005
Alarm Connection
The Handset Introduction
POWER LED (GREEN): The Power LED indicates that the system is powered up.
ALARM LED (RED): The Alarm LED will illuminate when the system detects a fault. An error code will also be displayed in the LCD and in the error log.
CONNECTION LED (AMBER): The Connection LED will flash when a call is ringing at the receiving end and will illuminate steady when a connection is made.
SYNCHRONIZATION LED (GREEN): This is a dual function LED. Initially, the LED will illuminate when the system has synchronization with a satellite. When the system has established a data call, the LED assumes its secondary function as a data transfer light. When data is being transferred (sent or received), the LED will light. This is a quick visual reference during data communications.
2
May 2005 15
2
Introduction The Handset
2.4.2 Function Buttons
The Function buttons, as shown above, enables the user to enter the menu system of the transceiver and change various settings. Each button is described in detail below. Some of the function buttons have a 2nd function shown in italics at the upper right corner of the function button. To use this 2nd function of a function button, press the "2nd" button and then press the function button.
Key Function
16 May 2005
This key has two functions.
1) If system is ‘ON’, this key will either – by a single press - enter the top level of the menu system (see section 4.3 Menu System) or – by holding down for about 5 sec. - power down the system.
2) If system is ‘OFF’, this key will force
The Handset Introduction
Key Function
the system to power up.
This use of this key is depending on the present MMI status. In the Menu system current submenu until main level is reached.
When asked YES or NO key will be interpreted as a ‘NO’ response.
When entering data will cancel the entry.
This use of this key is depending on the present MMI status. In the Menu system chosen submenu. When asked YES or NO key will be interpreted as a ‘YES’ response.
When entering data will accept the entry.
This key has two functions. The primary function is to clear entered character. It is similar in function to the backspace key on a PC. The secondary function is to insert characters. This is used when inserting new Inmarsat Mobile Numbers (IMN’s), Phonebook entries, etc.
This key has two functions. The primary function is to scroll upwards menu items not shown on the 2-line display of the LCD.
this key will exit the
by the system, this
into the system, this key
this key will enter the
by the system, this
into the system, this key
the last
new
to
2
May 2005 17
2
Introduction The Handset
Key Function
previously
between normal
previously
to
The secondary function is to edit entered information.
This key has two functions. The primary function is toggle mode and alphanumeric mode. The secondary function is to delete entered information.
This key is used to access secondary key functions.
This key has two functions. The primary function is to scroll downwards menu items not shown on the 2-line display of the LCD. The secondary function is presently not used.
This key toggles between ‘on hook’ and ‘off hook’.
2.4.3 Alpha-Numeric Section
The keypad can be in normal (numeric) mode or alpha mode. Normal mode is used to enter digits (phone numbers) whereas alpha mode is used to enter letters (names in the phone book). The between the two modes. The display indicates if in alpha mode. In alpha mode each of the numeric keys (plus can be used to select between subsets of the alphabet (and certain special characters) by pressing the key a number of times until the wanted letter/character is shown on the display. To insert the letter C it is necessary to press times in alpha mode. Below is an overview of the relevant keys in alpha mode.
18 May 2005
is used to toggle
)
3
The Handset Introduction
Key Toggles between when pressed in alpha mode
- ? ! , . : ’ $ ( ) + / 1
A B C 2
D E F 3
G H I 4
J K L 5
M N O 6
P Q R S 7
T U V 8
W X Y Z 9
0 or Move cursor (forced)
2
May 2005 19
Introduction The Handset
Key Toggles between when pressed in alpha mode
<space>
2
A number of keys have a 2
Key Function

 







Recalls the last dialed number.
Not used
Shortcut to the area selection submenu, see section 4.3.2 A.
Used to establish a fax call from the handset if the fax does not have a keypad. See section 4.1.3 Fax Call.
Not used.
Toggles the handset microphone ‘ON’ or ‘OFF’.
Toggles the cradle speaker ‘ON’ or ‘OFF’.
Shows C/No “signal strength” in the display. Pressing previous state.
Sets the brightness of the LED's. See section
4.4.15 below LED Dimm.
Short cut to the Help desk menu. See section
4.3.5 below Help Desk.
 or returns to the
nd
function.
20 May 2005
The Handset Introduction
Key Function




Insert an entry (for example in phone book)
Edit an existing entry (for example in phone book)
Delete an existing entry (for example in phone book)
Not used.
2
May 2005 21

Get Ready to Make a Call Getting Started

3 Getting Started

3.1 Get Ready to Make a Call

3.1.1 How to Power-Up the System.
There are two ways to power up the system:
Power Key on handset
Power Button on back panel of Transcei v er Unit
The handset power button is also the menu button. To power up you may simply press the button once.
The transceiver power button is placed on the back panel of the unit. See figure below.
3
Press and hold the power button for a few seconds until the green LED on the front of the terminal lights up.
May 2005 23
Getting Started Get Ready to Make a Call
3
The display and all LED's on the handset will light up for a few seconds.
Below is a view of the normal handset display readout, while the System is booting.
Initialising
AORE: Wait for NCS
AORE: Wait for NCS

24 May 2005
Get Ready to Make a Call Getting Started
AORE: Wait for GPS

The system may stay in the “Wait for GPS” state for an extended period, if e.g. the antenna has been turned off for a long time or there is not a free view to the GPS satellites. The time to get the GPS position may be several minutes.
When the display reads “READY” as shown above, the system is ready to make and receive calls.
AORE: LESNAME READY

3.1.2 How to Shut Down the System.
Note: To make sure that writing to the configuration module is completed, please wait at least 10 seconds after any changes to the configuration, before shutting the system down.
To shut down the system from the handset, you press the
button for 3 sec. The display now shows that if you
press the key for further 4 sec the terminal will power down. The display counts down to zero, but by releasing the button any time before it reaches zero, you may abort the power down procedure.
3
May 2005 25

Getting Started Use of PIN Codes.

To shut down the system from the transceiver press and hold the power button for a few seconds, until the handset display shows the message shown below.
3
Release the button and the system will shut down.
Note: After a shut down please wait at least 5 seconds, before trying to power up the system again.
3.2 Use of PIN Codes.
Access to some terminal functionality is restricted by PIN codes. Two different kinds of User PIN codes are used in the system: one for the Super User and one for the Service User.
Both PIN codes are composed of digits between 0 and 9 and the length must be between 4 and 8 digits.
The normal everyday user (Normal User) can make and receive calls, access the phonebook, chose an ocean region and a default LES, read the alarm log and status and make calls from the Helpdesk. For a description of these functions refer to section 4.3 “Menu System”. All other functionality has to be carried out by a Super User or a Service User.

Thrane F33
Goodbye
Super User
The Super User has the same rights as the Normal User. In addition the Super User can access the Super User menu (see section 4.4 for details). A Super User will typically be a person responsible for setting up and maintaining the system. It is only possible to have one Super User PIN
26 May 2005

Normal Calls Getting Started

code. If the code is entered incorrectly 3 times, the PIN becomes blocked. A blocked Super User PIN can only be unblocked by a PUK code or the Service User. The factory PIN code is ‘12345678’.
Service User PIN
The Service User has access to all functionality in the Fleet system, which is accessible through the handset. Only T&T and/or the supplier of the equipment will normally know this PIN. If the PIN is entered incorrectly 3 times, the PIN becomes blocked. Only a PUK code can unblock a blocked Service User PIN. Refer to the “TT-3088A SAILOR Fleet33 Installation Manual” for the use of the service menu.
3.3 Normal Calls
3.3.1 Calling From the TT-3088A
When making calls from a handset or from a fax keypad just type in the phone number as if you were making an international call (with prefix for automatic international calls equal to 00).
3
Example: To dial the number of Thrane & Thrane (+45 39558800),
press:
 for international calls  for country code then
 followed by
or .
The display on the terminal handset will show how the call proceeds.
May 2005 27
Getting Started Normal Calls
You hang up by pressing . After hanging up, the display will show how long the call lasted.

Connected: 00:01:59
The Phone Book can also be used to initiate a call, either by selecting an entry in the phone book or by using the short code. See section 4.1.1 for details.
3
3.3.2 Calling To the TT-3088A
Calling the terminal or a device connected to the terminal is similar to making international calls. The specific IMN­number (a terminal may have more numbers as different services exist and more devices may be connected to the different hardware interfaces of the terminal) has to be preceded by one of the five possible international access codes. This depends on whether you know which area the terminal is within or not:
870: Area of terminal not known
(Requires that the LES supports Mobility Management).
871: AORE 872: POR 873: IOR 874: AORW
To call a terminal positioned in IOR, dial:
00873 followed by the IMN number.
28 May 2005

Data Calls Getting Started

3.4 Data Calls
Please note: The data connection services are only available when the vessel is positioned inside an area with Spot Beam coverage.
3.4.1 MPDS Connection
The Mobile Packet Data Service (MPDS) provides the mobile user with an economic and flexible data connection. The user is only charged by the transferred traffic (in MB). This means that for applications like Web browsing, email services, IP/LAN connectivity, small to medium size file transfer, the MPDS will be the most economic and convenient solution. The maximum data transfer rate is 64 kbit/s to the terminal and 28 kbps from the terminal.
A connection can be started automatically by an application like Internet Explorer or Outlook Express. The connection can also be established manually. In windows, open Dial­Up networking and double click the appropriate icon. Enter username and password if necessary. Click ‘Connect’. Wait for the connection to be completed, indicated by a ‘Dial -up Networking’ icon in the task bar tray.
3
To disconnect: Right click the tray icon and choose ‘Disconnect’.
See section 5.2.1 on how to setup the computer and transceiver for an MPDS connection.
While in MPDS mode the TT-3088A is flagged busy in the Inmarsat network. This means that the Fleet system is not able to receive any incoming calls until it returns to normal idle mode. However, the user can enable the Call Waiting Notification feature. This allows the system to receive voice
May 2005 29
Getting Started Data Calls
calls during an ongoing MPDS call. For further information about this feature, see section 3.4.2.
3.4.2 Call waiting
As indicated in the previous section the user can enabl e the Call Waiting Notification in order to receive incoming voice calls during an MPDS session. The enabling can optionally be restricted to specific phone numbers.
The 4-wire and 2-wires interfaces can be configured for
3
usage for the Call Waiting Notification. When the notification arrives, the user is notified by a special ringing tone and a message is shown in the display if the 4-wire handset is selected for the service.
In case of an incoming call during an MPDS session with the Call Waiting Notification enabled, the user has three options:
1. The user can reject the pre-emption of the MPDS connection by pressing “*” or “Exit” on the 4-wire handset (if enabled) or by taking an enabled 2-wire phone off hook, pressing “*” and placing the phone on hook again. The ringing stops on all handsets that are configured for the service.
2. The user can accept the pre-emption of the MPDS connection by pressing “OK” or “#” on the 4-wire handset (if enabled) or by taking an enabled 2-wire phone off hook, pressing “#” and placing the phone on hook again. The MPDS session is now deregistered and the call gets through after a short while. The phone(s) to which the call is routed starts ringing and the call can be answered. Note that the call can be answered on another interface than the interface that was used to accept the call – e.g. a fax will normally only be
30 May 2005
Data Calls Getting Started
routed to a specific RJ11 connector and not the 4-wire handset.
3. The user may also choose to do nothing. After a certain time the notification stops and the pre-emption of the MPDS connection is implicitly rejected, if no other lines have accepted the notification.
Configuration of the Call Waiting notification is described in paragraph 4.4.24.
3.4.3 9600 Data Connection
9.6 kbps data is a circuit switched service, i.e. you have
the 9.6 kbps speed all the time, and you pay for the time you are connected. This service will be the most economic solution for batch data transfers.
The connection can be established manually. In windows, open Dial-Up networking and double click the appropriate icon. Enter username and password if necessary. Click ‘Connect’. Wait for the connection to be completed, indicated by a ‘Dial-up Networking’ icon in the task bar tray.
To disconnect: Right click the tray icon and choose ‘Disconnect’.
See section 5.2.2 on how to setup the computer and transceiver for a 9.6 kbps data connection.
3
May 2005 31

Call Functions Operation

4 Operation
4.1 Call Functions
4.1.1 Calls Using the Phone Book
The phone book can be used to initiate calls, either by selecting an entry in the phone book, and then pressing
or , or by using the short code. The latter is done
by pressing afterwards will establish the call. Pressing show the actual number and the call can then be established by pressing the last dialed number, thus
will redial the last number.
followed by the short code. Pressing
instead will
or . Short code 0 contains
 or  followed by
4
4.1.2 Call From Handset Connected to RJ11
Making a call from a (normal 2-wire PSTN) phone connected to one of the two analogue RJ11 interfaces is done in the same way as a call from the handset. Just keep in mind to press the terminal, that the number is complete.
To Call Thrane & Thrane in Denmark (country code 45) is done by pressing the following keys on the phone:

When using one of the RJ11 analogue interfaces please make sure that the selected interface is configured for a service, which supports voice. See section 4.4.21.Routing
May 2005 33
key in order to signal the
Operation Call Functions
The display on the handset will show how the call proceeds. After hanging up (on the 2-wire phone), the display will
show how long the call lasted.
4.1.3 Fax Calls
Fax calls can be made whether the fax has a keypad or not.
Calls from a fax with keypad are done as international calls followed by (country code 45) press the following keys on the fax:

. To call Thrane & Thrane in Denmark
4
Please make sure that the analogue RJ11 interface to which the fax is connected is configured for a service, which supports fax.
The display on the handset will show how the call proceeds. After hanging up, the display will show how long the call
lasted. Calls from a fax without keypad are done by using the
keypad on the terminal handset. To call Thrane & Thrane in Denmark (country code 45) press the following keys on the SAILOR Fleet handset:

Then press the start-button on the fax. To hang up after faxing please refer to fax user manual.
34 May 2005

Using the Menu System Operation

4.1.4 Internal Calls
It is possible to make internal calls between the RJ11 (2 wire) interfaces. To initiate a call press the interface code from the table below and then
Interface Interface Code Interface port
RJ11 #1 2 X1
RJ11 #2 3 X2
.
4.2 Using the Menu System
The level of access to the menus is divided into 3 groups of users. A Normal User, a Super User and a Service User.
The Normal User has access to normal everyday functions. The Super User has the same rights, but can additionally access different setup menus. The Service User menu is only accessible to the supplier or Thrane & Thrane. Both Super User and Service User menus are protected by PIN codes.
To access the menu system press: To scroll through menus use the keys To enter a submenu press: To exit to a previous level press: An entry in the menu system can also be reached by
pressing
and a number corresponding to the entry
.
.
and .
.
4
May 2005 35

Operation Menu System – All Users

level, e.g. pressing  will access the 'Alarm Log' menu.
The complete menu tree can be found in Appendix A ­Menu Tree.
4.3 Menu System – All Users
This section describes the functions in the menu system available to all users.
4.3.1 Phonebook
4
Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User
01 TT 02 TT2
01 539558800 02 5395588xx
Hint
to view the
Press
last nine digits of the
phonenumber

The terminal PhoneBook contains 99 entries. Each entry contains the following information:

Name
Telephone number
Short code
The telephone number includes call prefix for automatic calls and international access code. The telephone number can hold up to 22 digits.
The name can hold from 0 to 16 characters.
36 May 2005
Menu System – All Users Operation
The short code can be used for quick access when dialing. To use the short code, press press
again to dial.
The list of entries in the phone book is sorted according to short code.
An entry in the phone book is displayed as a short code and a name if in alpha mode or as a short code and a telephone number if in normal mode.
Use
 to select an entry and press . The phone
number is displayed.
or to dial.
Press Inserting an entry in the phone book from within the phone
book menu is done in the following way. In this example the number to T&T, 004539558800, with short code 14 is inserted.
<short code> and

THRANE
  
4
Editing or deleting an entry is done by selecting the entry in the phone book and pressing respectively.
May 2005 37
 and 
Operation Menu System – All Users
4.3.2 Area
4
Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User
None *Automatic W-Atlantic E-Atlantic Indian Pacific Spare1 Spare2 Spare3 Spare4

The Area menu is used to select satellite/ocean region. The possible options are:

None (no satellite is selected)
Automatic (automatic satellite selection)
W-Atlantic (AOR-W satellite)
E-Atlantic (AOR-E satellite)
Indian (IOR satellite)
Pacific (POR satellite)
Spare 1 (for future use)
Spare 2 (for future use)
Spare 3 (for future use)
Spare 4 (for future use)
If Automatic is selected the system will search through the options and select based on signal strength.
To change the selection: Choose an area and press
.
The selection will be marked with an *. The coverage map can be found in the FleetCP
configuration program (see section 5.1 System Set-up ).
38 May 2005
Menu System – All Users Operation
4.3.3 LES
Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User
The LES li st contains a list of those LES operators, which may be selected as gateway to the terrestrial network. The last used LES will be marked with * and this LES will also be the first LES tried next time the terminal is logged on. Use
to select. The Area selected in section 4.3.2 A, will
decide, which LES's will be available for selection (see section 4.4.23 LES Config for further information about LES configuration).
001: LES001 002: LES002 003: LES003 004: LES004 005: LES005 006: 007: 008: LES008 009: LES009 . . . .
4
May 2005 39
4
Operation Menu System – All Users
4.3.4 Mailbox
Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User

The Mailbox feature is not supported by all LES operators. The feature handles messages sent from the LES operator. If a call is made to a terminal, which is busy, switched off, etc. the LES operator may offer the facility to record a short message. When the terminal again becomes operational a message is sent indicating that the LES operator has recorded a short message for the terminal.

List Empty
The
symbol in the handset display indicates the
presence of such messages. Each message can be seen in the Mailbox menu and
contains the following information:
LES Access Code
Service type (voice, fax, data).
To View a entry, select the message and press
. See
how to delete a message in section 4.4.21 Mail Box.
40 May 2005
Menu System – All Users Operation
4.3.5 Help Desk
Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User

The Help Desk is a secondary phone book that can be used for storing up to 10 support phone numbers (e.g. Thrane & Thrane support centers).

Editing/inserting and deleting entries is done in exactly the same way as with the phone book, but it can only be done from the super user menu. Each entry contains a phone number, name of the entry, and a LES access code.
Press to access the menu directly.
H.Desk empty
4
May 2005 41
4
Operation Menu System – All Users
4.3.6 Alarm Log
Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User
View alarms

The Alarm Log, logs all the alarms i n the system (cf. 6.1 List of Error messages). From this menu, the alarm can be viewed only. To clear the alarm list see section 4.4.17. Scroll through the list, using the of the Alarm name, indicates that the alarm is still active. Select an alarm for viewing, by pressing for an alarm contains an alarm description and the time and date when the alarm occurred. See section 6.1 for a list of alarms.

*FEU *POSITION . . .
 keys. A * in front
. Each entry
The alarm log can contain up to 20 entries. The log will wrap around when the log is full.
42 May 2005
Menu System – All Users Operation
4.3.7 Status
Phonebook Area LES Mailbox Helpdesk Alarm log Status Super User Service User

The Status menu has the following sub menus:

C/NO Transceiver RF Block Bulletin Antenna GPS Info
C/No
Transceiver
RF Block
Bulletin
Antenna
GPS Info
C/No:
Choosing C/No will display the signal strength in dBHz. Pressing
will return to the previous state.
Transceiver
Release date: Software release date. Unit Type: Type of unit. Serial No.: T&T serial number. ISN: Inmarsat serial number. PCB No.: Serial number of main CPU board. Forward ID: Terminals Forward ID number. SW Ver.: Software version.
RF Block RX Frequency: Receiving frequency in MHz.
4
May 2005 43
4
Operation Menu System – All Users
TX Frequency: Transmitting frequency in MHz Freq. offset: Frequency offset between 0-1500 Hz. Acc. offset: Acc offset between 0-1500 Hz. AGC: AGC between 0-1024. Gain: Gain between 0-256. TX level: TX level equals LOW or OK. Lo1-Lo3: Lox In or Out of lock. Temperature: Temperature in deg. C. Power mode: Power mode in sleep or normal.
Bulletin
Ocean Region: AORW, A ORE, POR or IOR. NSR state: Not initialized, initializing or initialized. Type: Mini-M or NG Bulletin page 1-6: Page 1 to 255 or Inval id. Spot beam ID: Spot beam ID number between 1-255. SU CC Rxed: Between 0000-9999. SU CC Txed: Between 0000-9999.
Antenna
The antenna information is divided into two parts: F E
nd Unit and Antenna Control Unit and is primarily
intended for service use.
ront
FEU: Unit type: Serial no.: SW version: Mode: Power: Temperature: Cable loss: Reset count: Date:
If cable loss is 100%, it means that the cable loss compensation is at its maximum, and may therefore not be able to compensate fully for the cable loss. A cable with a lower RF loss should be used.
44 May 2005
Menu System – All Users Operation
ACU: Unit type: Serial no.: State: Input power:
Control ver.: Loader ver.: FPGA ver.: SU ver.: RX2 ver.: Loader CRC: Control CRC: FPGA CRC: Config CRC:
GPS Info
PositionInfo: Not ready or Latitude and Longitude. Heading: Not ready, heading 0-360 degrees or Heading N/A Low speed (If speed is equal to or below 1 knot). Speed: Not ready or speed in knots. UTC Time: Not ready or YYYY:MM:DD HH:MM:SS Internal GPS: Not ready or Active and ready.
4
May 2005 45
T
T
4

Operation Menu System - Super User

4.4 Menu System - Super User
This section contains a description of the items in the Super User Menu. Please remember that the be used to toggle short codes on and off.
4.4.1 Call Logs
------------­Call logs Routing Data Setup Contrast
Logged Calls
otal time otal MPDS
Clear log
Start time Phone number Duration OID Area LES acc.code
button can
The Call log menu has the following sub-menus
Logged calls
Total Time
Total MPDS
Clear log
By entering the Logged calls menu it is possible to inspect information about each of the outgoing calls made on the terminal. The following information is logged for each call:
Start time of call.
Destination phone number.
Duration of call
Originating ID. (Description of service used).
Ocean region used.
LES access code.
46 May 2005
Menu System - Super User Operation
Terrestrial network identity (always 0).
Call priority.
Number of received bytes in MPDS.
Number of transmitted bytes in MPDS.
Total number of bytes in MPDS.
Total Time shows the total accumulated call time since last reset.
Total MPDS shows the total accumulated number of bytes, used in MPDS sessions.
To clear the Call Log select the Clear Log menu. Press to clear or
to abort.
The call log can contain up to 100 entries. After that it will do a wrap around and start overwriting the oldest entry.
A warning will be generated when the call log contains more than 70 entries. You may then back up your log data by Fleet CP PC software. If you also clear the log, you will get a warning again when 30 entries are left.
4
4.4.2 Routing
Routing Data Setup Contrast
May 2005 47
Handset #1 RJ11 #1 RJ11 #2 RS232 Ethernet
MiniM voice {IMN}#
---------------
9.6K Fax {IMN}
---------------
9.6K Data *{IMN}
--------------­. . .
4
Operation Menu System - Super User
This menu has been divided into a submenu pr. interface plus a print menu:
Handset #1
RJ11 #1
RJ11 #2
RS-232 #1
Ethernet
Note 1: The IMN-number has to be defined, before the service can be routed to an interface. The service will not be listed in the routing table, unless it has an IMN-number defined.
Note 2: Some users want the IMN number to reflect the corresponding telephone number. In this case the user should EDIT the default IMN number. The INSERT function is only for adding additional IMN numbers (or for creating the first IMN in case the list is empty).
When entering one of the above submenus it is possible to scroll through a list of all relevant IMN-numbers for the interface. In the handset menu, you will see all IMN’s associated with voice: i.e. mini-M voi ce. If an IMN has an incoming route to an interface it is marked with “*”. If it has an outgoing route to an interface, it is marked with a “#”. It is possible to change the routing-status for each IMN to the opposite by pressing for outgoing.
It is possible to route one IMN to more interfaces. E.g. an IMN can be routed to both RJ11 interfaces at the same time. This will make it possible, to have an incoming call being routed to two 2-wire phones simultaneous.
48 May 2005
for incoming and
Menu System - Super User Operation
4.4.3 Data Setup
Routing Data setup Contrast
This menu is used to setup baud rate and dataflow control for the RS-232 interface. The following settings can be configured.
Baud Rate: 115200-1200 Flow Ctrl: None | Xon/Xoff | Hardware +++mode: Disabled | Enabled Result codes: Disabled | Enabled
Baud Rate Flow ctrl +++mode Result codes End Data
115200 57600 38400 . . 1200
4
4.4.4 Contrast
Call logs Routing Data setup Contrast
The display contrast of the handset can be adjusted. To change the contrast level, select the Contrast menu and adjust the value with between 1 and 8. Default value is 4.
May 2005 49
Press  to Adjust

Contrast

4.====
and . Setting can be adjusted
Operation Menu System - Super User
4.4.5 Ring Setup
4
Ring Setup Key Beep Set UTC Ti me Set UTC Da te

Ring setup gives the possibility to change the ringing tone and the handset volume. Adjustable values are:

Ring Volume: Off|1|2|3|4, default i s 4. Ring Cadence: 1|2|3|4|5|6|7|8, default is 1.
Both settings are adjusted with
4.4.6 Key Beep
Ring Setup Key Beep Set UTC Tim e Set UTC Da te
Ring Volume Ring Cadence
Press  to Adjust
and .
Key beep Off
Press  to Adjust
Ring
4.==
Volume
==

Key Beep, the sound that's heard when a key is pressed, can be set to Off, 1, 2, 3 or 4. The setting is adjusted with

and . Key Beep is default off.
50 May 2005
Menu System - Super User Operation
4.4.7 Set UTC Time
Ring Setup
Ring Setup Key Beep
Key Beep Set UTC Time

Set UTC Time Set UTC Date

Set UTC Date Language

The current UTC time can be viewed and modified. The time is displayed in 24 hour format {hh:mm}. Enter a new time and press is set to a non-UTC time a clock error message will appear after a while. By pressing *, the GPS time is automatically transferred.
Edit time 17:29
to update or to cancel. If the clock
4.4.8 Set UTC Date
Ring Setup Key Beep Set UTC Time Set UTC Date
The current UTC date can be viewed and modified. The date is displayed in the format {yyyy:mm:dd}. Enter a new date and press pressing *, the GPS date is automatically transferred.
Edit Date 2005-05-23
4
to update or to cancel. By
May 2005 51
4
Operation Menu System - Super User
4.4.9 Disclose Pos.
Disclose Pos Allowed Dial Ph.BookDial Auto Prefix
It is possible to disable the automatic reporting of posi tion, from the GPS system. This menu gives the option to change this. Select ‘Reveal Pos’ or ‘Don't reveal’ with the
and key. Select function with the key. Current
status is marked with a *. Note: Disabling automatic reporting of position,
means that the terminal will report spot beam ID instead.
*Reveal Pos Dont Reveal
Press  to Sc Press
to select
roll
4.4.10 Allowed Dial
Press  to insert mas Press
Disclose Pos Allowed Dial Ph.BookDial Auto Prefix
 to delete mas
List empty

Allowed Dial is a function that allows the Super User to specify a phone number mask, to restrict outgoing calls.

A phone number matches a dial mask, if the number contains at least as many digits as the mask and when the
52 May 2005
k
k
Menu System - Super User Operation
digits in the mask matches the corresponding digits in the phone number, starting from the first digit.
 to insert a mask and  to delete an
Press entry.
Examples:
Mask 00453955 Valid number 004539558800
Valid number 004539558888 Invalid number 39558800
Invalid number 004539 The terminal can contain up to 99 entries and each entry
can be 22 digits long. The phone number you enter in the dialer for making an
MPDS connection, is a dummy number that is not used. Therefore the “Allowed Dial” list has no effect on MPDS connecting.
4
4.4.11 Ph.Book Dial
Press  to Scroll Press
Disclose Pos Allowed Dial Ph.BookDial Auto Prefix
When this function is enabled, Normal User will only be able to make calls using the phone book or the Help desk from a SAILOR handset.
May 2005 53
to select
*Disabled Enabled
Operation Menu System - Super User
Use and to scroll between ‘Enable’ or ‘Disable’ and press
to select.
The function is by default disabled.
4.4.12 Auto Prefix
4
Disclose Pos Allowed Dial Ph.BookDial Auto Prefix
Press  to insert pref Press
A prefix, e.g. 0045 for Denmark, can automatically be added to any dialed number. The prefix is not added to numbers dialed from the phonebook. One prefix number with up to 22 characters can be defined. By default no Auto Prefix number is specified. Press and
 to delete the prefix.
4.4.13 BarServiceIn
BarServicIn BarServicOut LED Dimm Ant. Setup
MiniM Voice MPDS 9600 Fax 9600 Data
 to delete pre
Prefix no. 0045
 to insert a prefix
Press  Press
ix
fix
Barre *Not badrred
to Scroll
to
select
All incoming calls on a specific service can be barred. Scroll through the services with
54 May 2005
. Select the service with
Menu System - Super User Operation
. The service can then be set to ‘Barred’ or ‘Not barred’
with
 and .
4.4.14 BarServiceOut
BarServicIn BarServicOut LED Dimm Ant. Setup
MiniM Voice MPDS 9600 Fax 9600 Data
All outgoing calls on a specific service can be barred. Scroll through the services with
. Select the service with
. The service can then be set to ‘Barred’ or ‘Not barred’
with
 and .
*Barred Not barred
Press  to Scroll Press
to select
4
4.4.15 LED Dimm
BarServicIn BarServicOut LED Dimm Ant. Setup

The brightness of the 4 Handset LED's can be adjusted. To change the brightness level, select the LED Dimm menu and adjust the value with adjusted to Bright, Dimm and Off. Default value is Bright.

May 2005 55
Press  to Scroll
to select
Press
*Bright Dimm Off
and . Setting can be
4
Operation Menu System - Super User
4.4.16 Ant.Setup
Ant.Setup Alarm Log Warning Log

The Ant.Setup menu has the following sub menus: Reset ACU: This function will reset the ACU in the

antenna. The DC power running in the antenna cable will be turned of for a few seconds, causing the ACU to restart. This can be useful if the antenna control freezes or locks up.
Set time out: This function sets the number of seconds the system waits without a satellite signal before it assumes the tracking is lost. Valid range is 1 to 300 seconds. Default is 130 seconds. Press changes.
Reset ACU Set time out Num. Skyscan Mount Pos. Upload FEU
Set T
ime Out
130
to validate
Num. Skyscan: Enables the user to define the number of sky scans. Valid range is 1 to 10 scans. Default is 1 scan. Press
to validate changes.
Mount Pos.: Because of the build in GPS, the antenna is capable of finding the satellite within a few seconds. A heading of the ship is also needed, but since the GPS does not supply the antenna with this information, a relative angle of the antenna compared to the ships bow, has to be known. Select the antennas mounted position, relative to the ships bow. Valid angles are 0, 90, 180, and 270 deg, positive in a clockwise direction. Default angle is 0 deg. Changes must confirmed by pressing
56 May 2005
.
R
R
T
f
Menu System - Super User Operation
Upload FEU: If a new FEU (Part of the antenna) is
installed, this command will upload software to the FEU, thereby pairing the system software with FEU. If the FEU software version in the antenna is different from the version that is stored in the system, you will get a warning. You may then use the “Upload FEU” command to remove this difference.
4.4.17 Alarm log
LED Dimm Ant. Setup Alarm Log
Warning Log
View log
Clear log
Audio Alarm
*NS *FEU . .
On Of
NS Corrupt
-----------­ime
17:42
------------
Date 11-Feb-02
4

The Alarm Log, logs all the alarms in the system. From this menu, the alarm can be viewed and cleared. To clear the alarm list, select the submenu "Clear alarms" and confirm the message "Delete all?" by pressing through the alarm list, using the

 keys. A * in front
. Scroll
of the Alarm name, indicates that the alarm is still active. Select an alarm for viewing, by pressing
. Each entry
for an alarm contains an alarm description and the time and date when the alarm occurred. See section 6.1 for a list of alarms.
The alarm log can contain up to 20 entries. The log will wrap around when the log is full.
May 2005 57
4
Operation Menu System - Super User
You may get an audio alarm when an alarm is added to the alarm log. This may be turned on and off by entering the Audio Alarm menu.
4.4.18 Warning Log
LED Dimm Ant. Setup Alarm Log Warning Log
The Warning Log logs the warnings in the system. Warnings are not as serious as alarms. From this menu, the warnings can be viewed and cleared. To clear the warning list, select the submenu "Clear log" and confirm the message "Delete all?" by pressing the warning log, using the warning name, indicates that the warning is still active. Select a warning for viewing, by pressing for a warning contains a warning description and the time and date when the warning occurred.
View log
Clear log
. Scroll through
 keys. A * in front of the
. Each entry
4.4.19 Help Desk
Help Desk. Please refer to section 4.3.5.
58 May 2005
Menu System - Super User Operation
4.4.20 PIN codes
Alarm Log Warning log Help Desk PIN Codes
SU-PIN Chg
Type New PIN _

The PIN codes menu is where the Super User PIN is changed. For a description of the pin codes, see section 3.2 Use of PIN Codes. The PIN codes menu has the following sub menu.

SU-PIN Chg: The Super User PIN is changed here. Type the new PIN and press
to accept the change.
4.4.21 Mail Box
4
Press to view message Press
 to delete a message
Mail Box RJ11 Setup LES Config
List Empty

The Mailbox feature handles messages being sent from the LES operator. If a call is made to a terminal, which is busy, switched off, etc. the LES operator may offer the facility to record a short message. When the terminal again becomes operational a message is sent indicating that the

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Operation Menu System - Super User
LES operator has recorded a short message for the terminal.
symbol in the handset display indicates the
The presence of such messages.
Each message can be seen in the Mailbox menu and contains the following information:
LES Access Code
Service type (voice, fax, data).
The following operations are possible:
View entries
Delete entries.
4
To View an entry, select the message and press delete an entry, select the message and press
4.4.22 RJ11 Setup
Mail Box RJ11 Setup LES Config
2-wire phones, connected to the RJ11 interfaces, may vary in sensitivity. The output volume from the interfaces can therefore be adjusted. The volume can be set to High,
Volume PABX
Press Press
RJ11 #1-2
 
*High Medium Low
to Scroll
to se
lect
. To
.
Normal mode PABX mode
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Menu System - Super User Operation
Medium or Low. The setting is adjusted with and
and selected with
. The default value is High.
4.4.23 LES Config
Mail Box RJ11 Setup LES Config
Default LES PreferredLES Reset LES Distress LES
*W-Atlantic E-Atlantic Pacific Indian Spare 1 Spare 2 Spare 3 Spare 4
001: Comsat 002: BT 003: KDD 004: Teleno 005: OTE 006: 007: 008: FRAC 009: ST12 . . . .
4
This menu is used to select a list of LES operators. It contains the following sub menus:
Default LES
PreferredLES
Reset LES
The Default LES list contains a list of those LES operators, which may be selected as gateway to the terrestrial network. The last used LES will be marked with * and this LES will also be the first LES tried next time the terminal is logged on. If there's no LES list selected under Allowed or Preferred LES, the Default LES list will contain the LES list from the satellite bulletin board, meaning all available LES in the selected Ocean region. Use
 and to select
a Ocean region and then a LES.
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4
_
Operation Menu System - Super User
You may also edit the LES names in the “Default LES” list.
 to start editing the selected name. You may
Press clear the name by pressing
An Allowed LES list can be selected under the Service User menu. If an Allowed LES list exists, only the LES's in this list can be selected under Default and Preferred LES. An Allowed LES list contains all available LES operators in the selected ocean region. Those operators marked with * can be used as Default LES operators and thus appears in the Default LES list above. If all LES operators are allowed and can be used there are no markings.
As there are many operators, you can use PreferredLES to make selections easier. The Preferred LES list can be used to indicate in which order LES operators should appear on the Default LES list. This is done by pressing
.
 for each LES intended to be on the list and in the
order they should appear in the Default LES list. Press to update the preferred LES list. To remove a LES from the list, press
 and then to update the list.
The Reset LES command reset all the LES names to default names.
4.4.24 Additional Features
Mail Box RJ11 Setup LES Config Add. Features
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STU Setup
STU PIN
STU Disabled
Menu System - Super User Operation
The Additional Features contains one sub menu: STU Setup (Secure Telephone Unit). To enable the STU service
a PIN code must be entered. The PIN code can be retrieved from your distributor. If the PIN code is successfully entered a new screen appears. Here the service can be enabled or disabled. Use and
to change. Press to leave the sub menu.
 to toggle
4.4.25 Data Limits
RJ11 Setup LES Config Add. Features Data Limits
The Data Limits menu enables the user to enter an upper limit for the use of each high speed connection. This feature is an effective way of preventing that a user by mistake forgets to close a connection.
MPDS 9600 Data
Limit OFF 000000 Kb
Limit OFF 00:00 hh:mm
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The Data Limits menu contains two sub menus MPDS and ISDN. Use
The MPDS sub menu contains two parameters Limit and a value for the maximum allowed amount of kilobytes that can be transferred in each call. Limit can be either ON or OFF. If set to ON the MPDS connection will automatically be closed down if the transferred data amount gets beyond the entered maximum value. If set to OFF, there will be no limits for the amount of data that can be transferred. Use
 to and to choose among them.
 to select Limit and to manipulate. To enter a
maximum limit press enter a value and press sub menu.
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. Then use the numeric buttons to
to save. Press to leave the
Operation Menu System - Super User
The ISDN sub menu contains two parameters Limit and a maximum duration for each call. Limit can be either ON or OFF. If set to ON the call will automatically be closed down if the call has lasted longer than the entered maximum duration. If set to OFF, there will be no boundaries on the call duration. Use and
to manipulate. To enter a maximum call duration
press
. Then use the numeric buttons to enter the
duration in hours and minutes and press
 to select Limit
to save. Press
to leave the sub menu.
4.4.26 Call Waiting Notification
4
Add.Features Data Limits Call Waiting
---------
------
Support
Limit Calls
Handset
RJ11
Pend. Time
Caller #1-5
Disabled Enabled Dial Spec.
Notification Ring Tone
Notification Ring Tone
Pend. Time 0030
Number Ring Tones
Yes / No
Ring Tone 1-8
RJ11 #1-3
Ring Type 1-8
Caller # No
Handset RJ11
The Call Waiting menu contains a number of sub menus. Use
 to and to choose among them. Press
to save the changes and press leave a menu. Please refer to section 3.4.2 for general information about the Call Waiting Notification.
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Menu System - Super User Operation
The first menu item is Support and it is used for enabling or disabling the Call Waiting Notification service. A third option “Dial Spec.“ makes it possible to control the Support setting using the AT shell command settings by pressing
and press  leave the menu.
1
. Choose the
The second menu item is Limit Calls. The user may not want all calls to interrupt the MPDS sessions. It is possible to enter up to five phone numbers that are allowed to interrupt the MPDS sessions while all others will be rejected. If Limit Calls is set to “Enabled” only the five phone numbers are allowed to interrupt. If Limit Calls is set to “Disabled” all calls are allowed to interrupt. The third option “Dial Spec.“ makes it possible to control the Limit Calls setting using the AT command
2
. Please note that the Limit Calls service is not supported by the LES at present time. However, it will most likely be available in near future. Choose the settings by pressing
and press
leave the menu.
The third menu item is Handset and it contains two sub items: Notification and Ring Tone. Notification can be either Yes or No and it controls whether or not the 4-Wire Handset should be used for Call Waiting Notification. Ring
Tone can be used for choosing among the 8 Ring Tones.
4
1
If “Dial Spec.“ is chosen, support of Call Waiting Notification can be controlled using the AT shell command “+WCWNS=<value>” during the MPDS call setup. Possible values for the AT shell command are: 0 =
2
If “Dial Spec.“ is chosen the Limit Calls setting can be
controlled using the AT command MPDS call setup. Possible values are: 0 =
ENABLED.
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DISABLED, 1 = ENABLED, 2 = AUTOMATIC.
2
“+WCWNR=<value> during the
DISABLED, 1 =
4
Operation Menu System - Super User
Choose the settings by pressing and press leave the menu.
The fourth menu item is RJ11 and it contains two sub items: Notification and Ring Tone. Notification can be either Yes or No for each of the three RJ11 2-wire connectors. The item Ring Tone can be used for choosing a common 2-wire ring tone among eight ring tones. The ring tones are described with the two symbols ‘#’ (sound) and ‘ ‘ (no sound). Choose the settings by pressing and press leave the menu.
The fifth menu item is Pending Time and this value is by default set to 30 seconds. The Call Waiting Notification will continue for a number of seconds corresponding to the value of Pending Time. If the user chooses to ignore the notification for a longer period the incoming call will be ignored. Enter a value and press the menu. Press  to leave the menu without saving.
The last menu items are Caller #1-5 and each of these can contain a phone number that is allowed to interrupt the MPDS sessions if this is enabled in the menu item Limit Calls. Each number can be individually associated with a ring tone and with the 4-Wire handset and/or a number of the RJ11 2-Wire connectors. Configuration is done as described in the menu items Handset and RJ11.
to save when leaving
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System Set-up using FleetCP PC Programs

5 PC Programs

5.1 System Set-up using FleetCP

System set-up can be managed from a PC program called FleetCP, instead of from the handset. FleetCP can be installed from the enclosed CD-ROM. The following pages contain a short introduction to FleetCP. The picture below shows the initial screen, when the program is started.
Connect the transceiver to PC using a standard RS-232. When connected, clicking the red R button on the top
toolbar will read the current configuration from the terminal. Clicking the red W button, will write any changes to the terminal.
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5
PC Programs System Set-up using FleetCP
The functions can be selected by clicking in the left menu window. The menu window is divided into the following groups: Phonebook, Help Desk, Phone Setup, Antenna Setup, General Status, Alarm Status, Call Log, Antenna Alignment, Debug Utilities and Terminal Window.
5.1.1 The Map
Clicking the map will show the Azimuth and Elevation to the satellites reachable in that area. See picture below.
5
The status bar in the lower part of the window, will show longitude and latitude as the cursor is moved around the screen.
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System Set-up using FleetCP PC Programs
5.1.2 Pin Codes
The status of the PIN codes can be seen on the right side of the status bar. If no PIN codes are entered, all locks will be red and locked. Click the appropriate button to enter or change a PIN code. See picture below. If a PIN is entered, the lock will become unlocked and turn green. At the same time a new logout button will appear next to the PIN code buttons. Clicking this button resets the status of the all PIN codes.
If a change to the configuration is made without entering a PIN code first, a prompt will appear when the write button is pressed, asking for the PIN. See below.
To read more about PIN codes see section 3.2 Use of PIN Codes.
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PC Programs System Set-up using FleetCP
5.1.3 Phonebook
Phonebook entries is made by selecting Phonebook and right clicking in the phonebook area. Entries here can be modified or deleted in the same way. See picture below. Further information can be found 4.3.1 Phonebook.
5
Inserting, editing and deleting entries in the Helpdesk works in a similar way. See the Installation Manual for further information.
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System Set-up using FleetCP PC Programs
5.1.4 Satellite Setup
Satellite Setup offers an easy way of setting up Allowed, Preferred and default LES. LES operators are dragged and dropped between the three tables. Setup is made for each ocean region. See picture below.
Read more about LES configuration in section 4.4.23 LES Config.
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PC Programs System Set-up using FleetCP
5.1.5 Routing
To route calls, use the table in the Routing window. Click in the cell that correspond to service/interface that is to be changed. Click the * or # button in lower part of the screen to define it as a incoming or outgoing call. To add a IMN, click the New IMN/ID button. See picture.
5
See section 4.4.2 Routing and IMN Config in the Installation manual for a detailed explanation about routing, IMN and ID's.
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System Set-up using FleetCP PC Programs
5.1.6 Setting up Time and Date
To correct the time/date or in the future, the language, use the MMI setup window. Click the Use PC time button to import the time and date from the PC clock. If the clock is set to a non-UTC time a clock error message will appear on the 4-W handset on the transceiver after a while.
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PC Programs System Set-up using FleetCP
5.1.7 Barring Services
In the security window call restrictions can be enabled or disabled and an Auto prefix inserted.
5
See section 4.4.10 Allowed Dial, 4.4.13 BarServiceIn and
4.4.14 BarServiceOut for more details.
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System Set-up using FleetCP PC Programs
5.1.8 Settings
In the Cradle/Handset window it is possible to setup ring type, ring volume, LED brightness and display contrast.
RS-232 parameters of the terminal can be changed in the RS-232 window.
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PC Programs System Set-up using FleetCP
5.1.9 Antenna
The antenna setup gives a possibility to change Long term failure timeout, number of allowed sky scans and the antennas mount position relative to the ships bow. See section 4.4.16 Ant.Setup for details. The antenna can be rebooted by clicking the Reset ACU button.
The terminal window makes it possible to run AT commands in the same way as the Windows program
5
HyperTerminal.
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Set-up Using RS-232 PC Programs

5.2 Set-up Using RS-232
The illustrations below shows a typical hardware setup for a MPDS or 9.6 kps data connection using the RS-232 interface.
MPDS or 9.6 kps data Hardware Connection.
For a MPDS or 9.6 kps data session, connect a RS-232 cable between the COM port of the computer and the RS­232 interface on the Fleet system.
5.2.1 Set-up for MPDS
The terminal is connected to a PC or similar equipment via a standard RS-232 cable. In this manual, the setup of a PC running a MS-Windows operating system is described.
Configuring the TT-3088A
The transceiver has to be configured for the right ocean region and LES operator that provides the MPDS service. This is done using the handset user interface.
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5
PC Programs Set-up Using RS-232
The transceivers RS-232 configuration shall be (using the handset user interface):
Baud Rate: 115200 baud
Flow control: Hardware
Setting up your PC
In this section the setting up of a MS-Windows based PC is described in general terms covering Windows 95, 98, 2000 and NT. The screen dumps below is from Windows 98. For a detailed description with more screen dumps of the installations, you are referred to the Application Note “Configuring SAILOR Fleet77 for MPDS” on your MES Software distribution disk or at our web site www.thrane.com.
Step 1: Install a standard modem
From the Control Panel select Modems and add a Standard modem. Do not let Windows detect the modem, but manually choose a standard 28800 bps Modem.
5
Select the appropriate COM port (i.e. the COM port that is connected to the terminal.
Set maximum speed to 115200
Set Data bits = 8, Parity = None and Stop bits = 1
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Set-up Using RS-232 PC Programs
Important:
Enter Advanced settings and type the initialization command AT+WS45=4 in the Extra settings field. This string is transferred to the terminal when setting up a connection. If the MPDS connection is to use another LES than the one already selected, you use the initialization command = AT+WS45=4;+WLES=XXX, where XXX is the LES number.
If the terminal is to stay in MPDS mode with no activity, for longer periods of time, then the automatic “disconnect when idle” setting in Windows must be disabled. Refer to your Windows manual on how to do this.
5
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PC Programs Set-up Using RS-232
Step 2: Create a Dial-up connection
Open Dial-up Networking from My computer. Click “Make new connection”
Select the standard modem defined during step 1 as the dial up device
Enter a dummy telephone number (the number is not used but has to be defined – write e.g. “123” as the phone number
5
Give the connection a recognizable name e.g. MPDS connection
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Set-up Using RS-232 PC Programs
Include TCP/IP as allowed network protocol and use default TCP/IP settings (Server assigned IP address, Server assigned name server addresses etc.)
5.2.2 Set-up for 9600 Data
The correct routing has to be configured via the handset. See section 4.4.2 on how to route the data interface.
In the example below, is shown how to setup an Internet connection via 9.6K data interface.
Step 1: Install a modem
From the Control Panel select Modems and add a modem.
Let Windows detect the modem automatically.
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PC Programs Set-up Using RS-232
5
82 May 2005
Step 2: Create a Dial-up connection
Open Dial-up Networking from My computer. Click “Make new connection”
Select the Lasat modem defined during step 1 as the dial up device
Enter the telephone number to the Internet Service Provider. Remember country code and area code if necessary.
Set-up Using RS-232 PC Programs
Give the connection a recognizable name e.g. ISDN connection
Include TCP/IP as allowed network protocol and use TCP/IP settings (Server assigned IP address, Server assigned name server addresses etc.) as recommended by the ISP.
5
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PC Programs Set-up using Ethernet/PPPoE

After this the connection can be made as described in section 3.4.1 MPDS Connection.
Please note: The data connection services are only available when the vessel is positioned inside an area with Spot Beam coverage.
5.3 Set-up using Ethernet/PPPoE
This chapter describes the set-up and operation of data connections via Ethernet and PPPoE using various PPPoE clients.
5.3.1 Windows XP with Built-in PPPoE Client
Prerequisites
The PC must have an Ethernet adapter and Windows XP installed and both must be operational. There must be a network connection between the PC and the Fleet system.
5
As an example the the transceiver can be connected to the computer through a switch or hub or directly using a crossover cable.
Setting up the Connection
1. From the “Start” menu select “Settings” then “Network Connections” and then “Create New Connection”. This brings up the “New Connection Wizard”.
2. Click “Next”.
3. Select “Connect to the Internet” and click “Next”.
4. Select “Setup my connection manually” and click “Next”.
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Set-up using Ethernet/PPPoE PC Programs
5. Select “Connect using broadband connection requiring user name and password” and click “Next”.
6. Type a name for the connection, e.g. ”MPDS via PPPoE” and click “Next”.
7. Select “Anyone” and click “Next”.
8. Type a random user name and password and click “Next”.
9. Select the shortcut on desktop option.
10. Click “Finish”.
11. Now click the new shortcut on the desktop named “MPDS via PPPoE”. The SAILOR F33 system should now make the connection.
Note:
Because of the relatively long set-up time for a data connection, the PPPoE connection may some times time out.
5
5.3.2 Windows 2000 WinPoET PPPoE Client
The data connection via Ethernet and PPPoE can be established using various PPPoE clients.
The PPPoE client WinPoet can be obtained through your local Thrane & Thrane distributor and works for both Macintosh and PC.
Prerequisites The computer must have a working Ethernet adapter.
Connect the transceiver to the computer through a switch or hub or connect directly using a crossover cable.
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PC Programs Set-up using Ethernet/PPPoE
Installation
The WinPoET program will most likely be installed from a CD.
1. Double click the ‘Setup.exe’ icon, and the installation begins.
5
86 May 2005
2. Click ‘Next’ and ‘Yes’ to accept the accept license agreement.
Set-up using Ethernet/PPPoE PC Programs
3. Choose the installation directory and click ‘Next’ to install. The program will now be installed.
4. When done click ‘Finish’ to restart the computer
5. Find the shortcut on the desktop called ‘WinPoET Broadband Connection Manager’ and double click.
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PC Programs Set-up using Ethernet/PPPoE
6. Enter random user name and password and then click ‘START’.
The status field tells you how far you have reached in the connection process.
After a successful authentication the status of the terminal will be ‘Connected’. The user is now capable of using the Internet like with any traditional connection.
5
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List of Error messages Troubleshooting

6 Troubleshooting

6.1 List of Error messages

6.1.1 Satellite Network Messages
Within the satellite network a number of messages are defined to indicate the network status. This section describes the possible messages (Cause Codes) that might be displayed in the TT-3620G Handset.
Cause Code Description Event
1001 Normal
(not shown in the handset)
1011 Called party is
busy.
1012 Called party is
busy
1021 No User MES is clearing the call because
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MES is clearing the call as instructed by the relevant MES terminal equipment.
MES is rejecting the call beca use the specified MES terminal number is currently busy, and MES has not been authorized to divert calls which are addressed to that number
MES is clearing the fixed-originated call because subsequent to the acceptance of the call and the signaling of the identity of the mobile terminal to which the call will actually be routed, that terminal has become busy and hence cannot be rung
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