KVH Industries LF, SF User Manual

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Satellite Television

KVH TracVision

LF/SF

owner’s

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Technical Manual

A Guide to TracVision LF/SF

54-0194 Addendum to Rev. D

TracVision LF/SF Owner’s Manual Addendum

(ECO # 6857)

The following information applies to Revision D of the TracVision LF/SF Owner’s Manual (KVH Part Number 54-0194).

The DISH 500 mode, in which the SAT SELECT button switches between the two DISH 500 satellites, has been changed to make it easier to use. The following instructions have been updated to reflect this change.

3.5 DISH 500 Operation

The DISH 500 service offers programming on two different satellites (Echo 119 and 110). To easily switch between these two satellites, you will need to configure the system for DISH 500 mode, in which the SAT SELECT button selects between just the Echo 119 and 110 satellites.

3.5.1 Configuring the System for DISH 500 Mode

To configure the TracVision system for DISH 500, follow the steps below.

1. Turn on your receiver, TV, and TracVision system.

2. Using the receiver’s remote control, go to the “Point Dish/Signal Strength” screen (press MENU, 6, 1, 1 (on most models)) and select satellite 119 and transponder 11.

3. When the switchplate’s Status indicator fully illuminates (stops flashing), check the signal strength meter on the TV. If the meter turns green and indicates “Locked–Echostar 119,” skip to step 6.

NETWORK

54-0194 Addendum to Rev. D

4. Press the switchplate’s SAT SELECT button for 1 second. When you release the button, the Status indicator starts flashing while the antenna searches for another satellite.

5. When the switchplate’s Status indicator fully illuminates again, check the signal strength meter. If the meter turns green and indicates “Locked– Echostar 119,” proceed to step 6. If the meter stays red, repeat step 4.

6. Press and hold the SAT SELECT button until the Status indicator flashes quickly five times (approximately 5 seconds).

3.5.2 Switching Between DISH 500 Satellites

Once the system is configured for DISH 500 mode, you can easily switch between the 119 and 110 satellites. Simply press the SAT SELECT button to switch from one to the other.

IMPORTANT! Switch between satellites only while the

vehicle is stationary or, if your system is a TracVision LF, while you are driving in a straight line. If you try to switch satellites while the vehicle is turning, the antenna may lock onto the wrong satellite. If this occurs, you will need to reset the system to the factory default (as described in the next section) then reconfigure the system for DISH 500 mode (as described in the previous section).

3.5.3 Resetting the System to Factory Default

To reset the system to the factory default, in which the antenna searches for a different satellite whenever the SAT SELECT button is pressed, follow the steps below.

1. Turn off the TracVision system.

2. Press and hold the SAT SELECT button as you turn on the TracVision system.

3. Continue holding down the SAT SELECT button until the Status indicator flashes quickly five times (approximately 5 seconds). When you release the SAT SELECT button, the antenna starts up in the factory default mode.

If you turn off the TracVision system, move the vehicle, then turn the system back on, the antenna may not be able to find the correct satellite upon startup. In this case, you will need to reset the system to the factory default and then reconfigure the system for DISH 500 mode.

Congratulations!

You have selected one of the most advanced land-mobile satellite tracking systems available today. KVH

Industries’

TracVision

LF/SF is designed for use with DIRECTV®, DISH

Network

™

, and ExpressVu. This manual provides detailed instructions on the proper installation, use, and maintenance of your TracVision LF/SF system. Before using this manual, be

sure to check the inside back cover for any addenda, which may detail changes to the manual’s information.

Throughout this manual, important information is marked for your attention by these icons:

Direct questions, comments, or suggestions to:

KVH Industries, Inc.

50 Enterprise Center Middletown, RI 02842-5279 USA Tel: +1 401 847-3327 Fax: +1 401 849-0045 E-mail: info@kvh.com Internet: www.kvh.com

If you have any comments regarding this manual, please e-mail them to manuals@kvh.com. Your input is greatly appreciated!

TracVision LF/SF Serial Number

This serial number will be required for all troubleshooting or service calls made regarding this product.

KVH Part # 54-0194 Rev. D

Click here to go to our state-of-the-art Customer Support web page...the fastest and easiest way to get all of your questions answered!

A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system.

An alert to important information regarding procedures, product specifications, or product use.

Information about installation, maintenance, troubleshooting, or other mechanical issues.

An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user.

TracVision®and KVH®are registered trademarks of

KVH Industries, Inc.

DIRECTV

is an official trademark of DIRECTV,

a unit of GM Hughes Electronics Corporation.

DISH Network

™

is an official trademark of

EchoStar Communications Corporation.

ExpressVu is a property of Bell ExpressVu, a wholly owned

subsidiary of Bell Satellite Services.

1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.1 Digital Satellite Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

1.2.1 TracVision LF/SF Components...............................................1-2

1.2.2 Integrated Receiver Decoder (IRD)........................................1-2

1.3 Materials Provided with TracVision LF/SF . . . . . . . . . . . . . . . . . .1-2

1.3.1 Additional Materials Required for TracVision LF/SF Use .......1-3

2 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

2.1 Choosing the Best Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

2.2 Mounting the Antenna Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

2.3 Connecting System Components . . . . . . . . . . . . . . . . . . . . . . . . .2-5

2.3.1 Connecting the Antenna to the Switchplate ...........................2-6

2.3.2 Connecting the Antenna to the IRD .......................................2-6

2.3.3 Sealing the Cable Access Hole..............................................2-8

2.3.4 Connecting the Switchplate to the IRD ..................................2-8

2.3.5 Connecting the Switchplate to Vehicle Power ........................2-9

2.3.6 Connecting the IRD Ground Wire...........................................2-9

2.3.7 Installing the Switchplate........................................................2-9

2.4 Activating the IRD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

2.5 Checking Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10

2.5.1 Checking Out the System Using

an IRD Data Connection ......................................................2-10

2.5.2 Checking Out the System Without

an IRD Data Connection ......................................................2-12

2.6 Configuring TracVision LF/SF for Remote

Satellite Dish Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-13

3 Using Your TracVision LF/SF . . . . . . . . . . . . . . . . . . . . . .3-1

3.1 Turning On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

3.2 Tracking the Correct Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

54-0194 Rev. D

3.2.1 Using the IRD for Satellite Selection ......................................3-3

3.2.2 Using the Switchplate for Satellite Selection..........................3-3

3.2.2.1 The Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.3 Turning Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.4 Watching Television . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

3.5 DISH 500 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

3.5.1 Configuring the System for DISH 500 Mode..........................3-5

3.5.2 Switching Between DISH 500 Satellites.................................3-6

3.5.3 Resetting the System to Factory Default................................3-6

4 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

4.1 Causes and Remedies for Common Operational Issues . . . . . .4-1

4.1.1 Blown Fuse or Improper Wiring..............................................4-2

4.1.2 Dew or Rain Pooling on Dome ...............................................4-2

4.1.3 Satellite Signal Blocked..........................................................4-2

4.1.4 Satellite Coverage Issue.........................................................4-3

4.1.5 Vehicle Turning During Startup (TracVision LF only)..............4-3

4.1.6 Incorrect or Loose RF Connectors .........................................4-3

4.1.7 Type of Multiswitch Used ........................................................4-3

4.1.8 Stationary Use Only (TracVision SF only)..............................4-3

4.2 IRD Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

4.2.1 IRD Wiring ..............................................................................4-4

4.2.2 AC Power Fluctuating .............................................................4-4

4.2.3 No IRD Data Connection........................................................4-4

4.2.4 EchoStar IRD Activation Check..............................................4-4

4.2.5 Failed IRD Status Check ........................................................4-5

4.2.6 IRD Faulty...............................................................................4-5

4.3 Antenna Gyro and LNB Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.4 Computer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

4.5 Maintenance Port Parser Commands . . . . . . . . . . . . . . . . . . . . . .4-7

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.1 Warranty/Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.2 Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

5.3 Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

5.4 Field Replaceable Unit Procedures . . . . . . . . . . . . . . . . . . . . . . . .5-3

5.4.1 PCB Removal and Replacement............................................5-5

5.4.2 Antenna Gyro Assembly (TracVision LF only)........................5-6

5.4.3 Antenna LNB Replacement....................................................5-8

5.5 Preparation for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10

Appendix A System Specifications

Appendix B Comprehensive System Wiring Diagram

Appendix C Switchplate Template

Appendix D EchoStar IRD Activation Procedure

Appendix E Startup Data Sequences

Appendix F Maintenance Port Parser Commands

iii

54-0194 Rev. D

1 Introduction

1.1 Digital Satellite Television

DIRECTV®, DISH Network™, and ExpressVu systems transmit digital audio and video data from land-based transmitters to a satellite “parked” above the equator. Each satellite relays the signals in spot beams covering the continental United States. TracVision LF/SF automatically identifies, locks onto, and receives signals from the appropriate satellite. TracVision SF is designed for stationary use only; TracVision LF works while your vehicle is at rest and in motion.

1.2 System Overview

A complete satellite TV system includes the TracVision LF/SF connected to an IRD (satellite TV receiver) and a television set. A desktop or laptop computer is used to conduct diagnostics. The complete system is illustrated in Figure 1-1. System specifications and a wiring diagram are provided in Appendices A and B, respectively.

1-1

Introduction

54-0194 Rev. D

Figure 1-1

TracVision LF/SF System Configuration

KVH offers an upgrade kit (KVH Part #02-1026) that adds in-motion tracking capability to the TracVision SF, allowing you to receive satellite signals while on the move.

TracVision Antenna

Radome

Baseplate

RF2

Switchplate

Data/Power

Data (optional)

RF1

11-16 Volts DC

2.5-3.5 Amps

PC Maintenance

Vehicle

Powe r

Satellite Receiver 2TV 2 Laptop PC

Options Purchased Separately

Satellite Receiver 1

TV 1

1.2.1 TracVision LF/SF Components

The antenna unit includes the antenna positioning mechanism, signal front end, power supply and control elements. The antenna is a parabolic dish mounting a dual-output low noise block (LNB) converter with built-in preamplifier. A molded ABS radome encloses the baseplate and is secured in place with standard fasteners. Connectors on the back of the baseplate join the power, signal, and control cabling from units inside the vehicle.

1.2.2 Integrated Receiver/Decoder (IRD)

The IRD (purchased separately) receives satellite signals from the antenna unit for signal decoding, processing, and channel selection, and sends the signals to the TV set for viewing. In addition, messages can be sent from the IRD to the antenna unit and messages can be received from the antenna unit for display on the television screen. The IRD also provides the interface for the user to activate authorization for reception. Please refer to the User’s Manual provided with your selected IRD for complete operating instructions.

1.3 Materials Provided with TracVision LF/SF

Table 1-1 lists the units, cables, and materials packed in the TracVision LF/SF package by name and KVH part number.

Component KVH Part No.

Antenna Unit (TracVision LF) 01-0225-15

Antenna Unit (TracVision SF) 01-0225-14

RF Cable (28 ft)* 32-0417-28

Data/Power Cable (28 ft)* 32-0730-28

Kitpack** 72-0120

Installation and Operation Manual 54-0194

* RF and data/power cables may be supplied separately. ** A complete listing of kitpack contents is provided in Table 2-2.

1-2

A Guide to TracVision LF/SF

On-screen messages are not available with a DISH Network IRD.

Table 1-1

TracVision LF/SF Packing List

Cables for the TracVision LF/SF are stored beneath the antenna unit during shipping.

1.3.1 Additional Materials Required for TracVision LF/SF Use

To make full use of your new TracVision LF/SF and receive satellite TV, you will need to provide/purchase the following:

• Television

• Appropriate IRD for your selected satellite

TV service

1-3

Introduction

54-0194 Rev. D

You can purchase and/or activate an IRD directly from KVH! Call KVH at 1-888-584-4163 for details.

2-1

Installation

54-0194 Rev. D

2 Installation

TracVision LF/SF is designed for simple installation and setup. Just follow these easy steps:

Step Refer to Section...

1. Choose the antenna location 2.1

2. Mount the antenna unit 2.2

3. Connect the system components 2.3

4. Activate the IRD 2.4

5. Check out the system 2.5

Tools and Materials Required

• Electric drill

•

⁄16"-drill bit and 3⁄4" hole saw and auger bit

• #2 Phillips and #0 flat tip screwdrivers

• Silicone sealant or RTV

•

⁄16"-open end wrench

• Adhesive suitable for specific roof construction

and materials (e.g., Liquid Nails)

• Rivet gun and

⁄16"-rivets (or other fastener suitable

for specific roof construction)

• (Recommended) PC with terminal emulation software such as Windows Hyperterminal or PROCOMM and a DB9 (male-to-female) PC data cable

Kitpack Contents

Table 2-2 lists the materials provided in the kitpack.

Part Qty. KVH Part No.

Switchplate Assembly 1 02-1236-01

Tie-wraps 5 22-0013

⁄8" Hole Plugs 2 19-0282-06

RJ11 Handset Cable 1 32-0724-25

Clam Shell Ventilator 1 19-0230

#6 x 3⁄4" Thread-forming Screws 5 14-0298-12

IRD Ground Wire (50 ft) 1 32-0583-50

Plan the entire installation before proceeding! Take into account component placement, cable running distances between units, and accessibility to the equipment after installation.

While some DIRECTV IRDs offer on-screen messages, it is recommended that a PC be available for all installations of DIRECTV, EchoStar, and ExpressVu.

Table 2-2

Kitpack Contents

Table 2-1

Installation Process

2-2

A Guide to TracVision LF/SF

2.1 Choosing the Best Location

• Since the TracVision antenna requires a clear view

of the southern sky to receive satellite signals, the ideal antenna site has an unobstructed view of the horizon/satellite all around.

• Keep the antenna clear of any obstructions on the

roof (e.g., air conditioners). The antenna requires a

15º to 75º look angle to receive satellite signals.

• Consider the location of the antenna relative to the

location of any equipment or necessary wiring within the vehicle.

• Be sure to mount the antenna on a horizontal

surface with a minimum roof (or other mounting surface) radius of 250". In other words, when placed flat on the mounting surface, the mounting plates should be less than

⁄16" above the mounting

surface (see Figure 2-2). Any larger gap will warp

the baseplate and seriously damage the antenna.

Figure 2-1

Antenna Blockage

Figure 2-2

Maximum Mounting Surface Slope

Blocked!

Air Conditioner

Vehicle Roof

TracVision Antenna

" Maximum Gap

2-3

Installation

54-0194 Rev. D

2.2 Mounting the Antenna Unit

1. Make sure that you have chosen a suitable mounting location based upon the guidelines in

Section 2.1, “Choosing the Best Location.”

2. Remove the antenna unit from its shipping carton.

3. At the bottom of the antenna baseplate, cut the tie-wrap and pull it out of the baseplate. Then seal the two holes with the plugs provided in the kitpack. The tie-wrap secures the antenna’s LNB for shipping (as shown in Figure 2-3). Once you

remove this shipping restraint, be sure to handle the antenna unit with care to avoid damage.

4. Position the antenna unit in the desired location on the centerline of the vehicle with the antenna’s forward mounting plate arrows facing the front of the vehicle. The proper orientation is illustrated in Figure 2-4.

Always lift the antenna unit by the gray baseplate, never by the radome!

Figure 2-4

Proper Orientation of the Antenna Unit

Figure 2-3

Removing the Shipping Restraint

Once you remove the shipping restraint, handle the antenna unit carefully. Improper handling may damage the unit.

Shipping Restraint (Tie-wrap)

Vehicle

Centerline

Baseplate Connectors

Vehicle

Centerline

Forward Mounting

Plate Arrows

Front of

Vehicle

Mounting Plate

(1 of 4)

Vehicle

Top View Side View

2-4

A Guide to TracVision LF/SF

5. Using the four mounting plates as templates, drill 20

⁄16" holes through the roof of the vehicle.

6. Apply construction adhesive to the bottom of the antenna’s four mounting plates. If using a liquid construction adhesive, apply beads to the mounting plates in a zig-zag pattern.

7. Attach the mounting plates to the roof using

⁄16"-diameter rivets (or appropriate fasteners). Seal

all rivet heads and edges with silicone.

8. Mark a location on the roof for the cable access hole to permit convenient cable access to the antenna’s baseplate connectors. Drill the

⁄4" cable

access hole in the vehicle’s roof.

If the roof’s mounting surface is not perfectly flat as KVH recommends, make sure the baseplate does not warp when you attach the antenna’s mounting plates. Refer to

Section 2.1, “Choosing the Best Location,” for further details.

2-5

Installation

54-0194 Rev. D

2.3 Connecting System Components

The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle.

Locating the Switchplate

Before running cables, you need to determine the location for the TracVision LF/SF switchplate.

1. The switchplate should be installed in a dry, flat location within reach of the cables that will connect to the antenna unit.

2. Once you’ve decided on a suitable location, create a panel cutout in the mounting surface. Figure 2-5 illustrates the mounting dimensions and a full-size template has been provided in Appendix C. All connecting cables will be routed through this cutout.

Figure 2-6 shows the antenna unit’s baseplate connectors. Figure 2-7 on the following page shows the switchplate’s connectors. Refer to these figures when connecting cables to the antenna unit and the switchplate.

Figure 2-6

Antenna Baseplate Connectors

Figure 2-5

Switchplate Cutout Dimensions

2.5"

RF2 RF1Data/Power

2-6

A Guide to TracVision LF/SF

2.3.1 Connecting the Antenna to the Switchplate

1. Connect one end of the antenna data/power cable to the antenna’s data/power connector and lock in place (see Figure 2-6).

2. Route the other end of the data/power cable down through the cable access hole in the vehicle’s roof and out through the switchplate panel cutout.

3. Connect the data/power cable to the switchplate’s data/power connector and lock in place (see Figure 2-7).

2.3.2 Connecting the Antenna to the IRD

1. Route an RF cable up through the roof’s cable access hole.

2. Connect the RF cable to the antenna’s RF1 connector (see Figure 2-6). Once the cable is securely connected, loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable.

3. Connect the other end of the RF cable to the IRD’s SATELLITE IN connector.

KVH recommends the use of RG-6 or RG-11 (75 ohms) cable for RF wiring. Use of non-RG-6 or RG-11 (75 ohms) cables will result in degraded performance. The KVH warranty does not cover degraded performance due to improper wiring.

When shipped from the factory, the antenna’s RF connectors are protected with caps. Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision LF/SF.

Figure 2-7

Switchplate Connectors

Switchplate Mounting

Hole (1 of 2)

Input Power

(+12 VDC)

Ground

IRD Ground Wire

RJ11 Jack (Data Cable to IRD - Optional)

Data/Power Connector

Maintenance Port (DB9 Connector)

2-7

Installation

54-0194 Rev. D

Installing Two IRDs and TVs

To connect a second TV and IRD to the TracVision LF/SF system, you must connect a second RF cable to the antenna’s RF2 connector (see Figure 2-6). Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD.

Connecting Three or More IRDs and TVs

To install three or more IRD/TV pairs, an active multiswitch (Channel Master model 6214IFD or equivalent) must be placed between the antenna unit and the IRDs. Figure 2-8 illustrates typical wiring arrangements for multiple IRDs. If more than four IRDs are required, contact KVH for additional wiring instructions. Mount the multiswitch unit in accordance with the manufacturer’s instruction sheet.

1. Connect the RF cable tagged “RF1” to the multiswitch input labeled “LNB RHCP +13V.”

2. Connect a second RF cable to the multiswitch input labeled “LNB LHCP +18V.”

3. Connect the multiswitch outputs to individual IRD inputs. Use RG-6 cable terminated with F-type connectors for all RF connections.

Figure 2-8

Installing Three or Four IRDs Using an Active Multiswitch

If you are connecting multiple IRDs, attach the data cable to the master IRD. The master IRD must remain on for the secondary IRDs to function properly.

TracVision IRD Data Cable Connector on Switchplate (Optional)

TracVision RF Connectors

DC Power

DC In RHCP

Out 1 Out 2 Out 3 Out 4

IRD #1 IRD #2 IRD #4IRD #3

+13V

Multiswitch

VHF/UHF LHCP

+18V

RF1

RF2

2-8

A Guide to TracVision LF/SF

4. Terminate all unused output connectors with 75 ohm DC blocks (Channel Master #7184, Radio Shack #15-1259 or equivalent).

2.3.3 Sealing the Cable Access Hole

Once the RF and data/power cables are connected to the antenna, you need to seal and cover the cable access hole to protect against leakage.

1. Completely seal the cable access hole with silicone sealant or RTV.

2. Install the clamshell ventilator, supplied in the kitpack, over the cable access hole using three of the supplied #6 screws (see Figure 2-9).

2.3.4 Connecting the Switchplate to the IRD

(Optional)

The switchplate includes an RJ11 jack for connecting the system to an IRD’s low-speed data port. This allows a compatible DIRECTV IRD to communicate with the antenna for automatic satellite selection. Without this data connection, you will need to manually select the satellite using the switchplate’s SAT SELECT button (see Section 3.2, “Tracking the Correct Satellite,” for details).

1. Connect one end of the supplied data cable (a standard RJ11 telephone handset cord) to the switchplate’s RJ11 jack (see Figure 2-7).

2. Route the other end of the data cable to the IRD and connect it to the IRD’s low-speed data port.

EchoStar IRDs cannot be connected to the switchplate due to incompatibility. Satellite selection must be done manually through the switchplate’s SAT SELECT button.

Figure 2-9

Installing the Clamshell Ventilator

#6 Screws

Clamshell

Ventilator

To TracVision

Antenna

RF & Data/Power Cables

Cable Access Hole (in Roof of Vehicle)

2-9

Installation

54-0194 Rev. D

2.3.5 Connecting the Switchplate to Vehicle Power

The switchplate must be connected to a +12 VDC, 2.5-3.5 amp power supply to operate.

1. Disconnect vehicle power by removing the appropriate vehicle fuse.

2. Run a cable from vehicle’s power (11-16 VDC) out through the switchplate panel cutout.

3. Connect the power cable to the switchplate’s power terminals as shown in Figure 2-7.

2.3.6 Connecting the IRD Ground Wire

A grounding wire has been provided to connect your IRD to a suitable ground and protect the system. Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis. The other end should be connected to a suitable ground, ideally the ground connector on the switchplate (see Figure 2-7). Each IRD that you connect to

the TracVision system should have a similar ground connection.

If you are using a multiswitch, you can ground the multiswitch instead of the individual IRDs.

2.3.7 Installing the Switchplate

After completing the switchplate wiring, you need to install the switchplate itself.

1. Carefully fit the switchplate assembly into the panel cutout (made in Step 2 of Section 2.3, “Connecting System Components”) until the switchplate is flush to the mounting surface.

2. Secure the switchplate to the mounting surface using the two supplied #6 thread-forming screws.

3. Reinstall the vehicle fuse removed in Step 1 of

Section 2.3.5, “Connecting the Switchplate to Vehicle Power.”

Before connecting the antenna unit to vehicle power, remove the appropriate vehicle fuse to prevent a short circuit. Replace the fuse after the connection to vehicle power is complete.

Be sure to connect a ground wire from each IRD to a suitable ground, ideally the switchplate’s ground connector.

2.4 Activating the IRD

KVH makes it easy to activate your IRD. Just call KVH at 1-888-584-4163 and ask for IRD Activation (Monday - Friday, 8:30 a.m. - 5:00 p.m. EST). For other options, please refer to the user manual that accompanied your IRD.

Note that EchoStar IRDs that have not been activated within several months of manufacture require additional steps to complete the process. Refer to Appendix D for complete details.

2.5 Checking Out the System

If the system is connected to an IRD’s low-speed data port (via an RJ11 cable from the switchplate), follow the procedure in

Section 2.5.1, “Checking Out the System Using an IRD Data Connection.” If the system is not connected to an IRD’s low-speed data port, follow the procedure in Section 2.5.2, “Checking Out the System Without an IRD Data Connection.”

2.5.1 Checking Out the System Using an IRD Data Connection

Turn on the IRD and press the switchplate’s POWER button to power up the TracVision LF/SF system. Observe messages on your TV screen to verify proper operation. Some messages originate in the IRD, others are generated in the TracVision LF/SF circuits.

Depending on your choice of satellite TV service and IRD, the system may display several text messages on the television screen to aid in monitoring TracVision LF/SF performance. These messages are not displayed when the IRD is displaying the Signal Strength Meter on the TV screen. The messages and their meanings are described in Table 2-3 on the following page.

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A Guide to TracVision LF/SF

All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a reset. Refer to Section 4.2, “IRD Troubleshooting,” for a solution to this issue.

If a need arises to paint the radome,

ONLY use non-metallic

automotive paint

to avoid degrading the RF signal strength and the reception quality.

Message Definition

KVH TracVision Displays for 5 seconds at startup

Software Version Current software version

Alternates with “KVH TracVision”

Initializing System initializing

Search Mode 1 Antenna unit in Search Mode 1

Search Mode 2 Antenna unit in Search Mode 2

Search Mode 3 Antenna unit in Search Mode 3

Reacquisition System is reacquiring the satellite

RF Signal Error RF signal detector has no signal at input

AZ Motor Error Fault detected in azimuth drive subassembly

EL Motor Error Fault detected in elevation drive subassembly

Ant Gyro Error Fault detected in antenna gyro assembly,

(TracVision LF only) antenna gyro failed to initialize properly

because vehicle was turning during the 60-second startup and initialization period following power-up

Cable Unwrap System in process of unwrapping cable

Differences among IRD low-speed data ports may result in different message formats, and some messages may not be displayed on the television screen. DIRECTV messages you may see are listed in Table 2-4.

Message Definition

Searching for satellite – The IRD is powered up and please stand by doesn’t detect the satellite signal.

Searching for program guide – The system has found the satellite, please stand by but has been turned off for more

than approximately four hours. This message appears for about 10 seconds.

Refer to your DIRECTV User’s Manual for specific messages displayed by your system.

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Installation

54-0194 Rev. D

Table 2-4

DIRECTV On-screen Messages

Table 2-3

TracVision LF/SF Operational Messages

The DISH Network and some newer IRDs (e.g., the Sony A50) give priority to internal IRD messages rather than on-screen messages. KVH recommends that the maintenance port be used to read installation-related messages on a PC (see Section 2.5.2,

“Checking Out the System Without an IRD Data Connection”).

2.5.2 Checking Out the System Without an IRD Data Connection

To ensure that the system is configured and operating properly, you will need to check the data provided in the system’s startup routine.

To do so, you need to connect a PC to the antenna baseplate’s maintenance port. The diagnostics procedure requires terminal emulation software such as Windows Hyperterminal or PROCOMM. Use the settings appropriate to your application.

1. Connect one end of a PC data cable to the maintenance port connector on the switchplate (see Figure 2-10). To access this connector, you may

need to remove the switchplate from the mounting surface. Connect the other end to the serial port on

the PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

2. Open the terminal emulation software and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

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A Guide to TracVision LF/SF

Figure 2-11

PC Data Cable DB9 Connector

Figure 2-10

Switchplate Maintenance Port

Maintenance Port (DB9 Connector)

3. Press the switchplate’s POWER button to apply power to the TracVision LF/SF system and wait for the system to fully initialize. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

4. After completing the review of the startup and operational routines, shut down the system.

2.6 Configuring TracVision LF/SF for Remote Satellite Dish Operation

In some campground locations, dense foliage will block the satellite signal. In these situations, a remote portable antenna may be the only solution to satellite signal reception.

The wiring option for the remote dish is very simple and should be installed when the TracVision LF/SF is installed. A high-quality “A/B switch” should be used to change from TracVision to remote antenna operation. The recommended wiring arrangement for remote dish operation is illustrated in Figure 2-12.

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Installation

54-0194 Rev. D

Figure 2-12

Remote Dish Wiring Configuration

Antenna

TV Out

IRD

SAT In

RF Cable

Common

A/B Switch

RF Cable

Remote Dish

3 Using Your

TracVision LF/SF

For TracVision LF/SF to receive the satellite signals, the antenna must have a clear line of sight to the satellite. If you only receive intermittent signals or the antenna cannot find the satellite, check around your vehicle for any objects that could be blocking the signal, such as trees, buildings, highway overpasses, etc.

You must also be located within the selected satellite’s coverage area in order to receive its signal. Refer to your satellite television service manual to check the viable coverage area. For your

convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at: www.kvh.com/

footprint.

3.1 Turning On the System

The TracVision LF/SF system is easy to use. To turn on the TracVision LF/SF system, follow the steps below.

1. (TracVision SF only) Park your vehicle.

2. Turn on the IRD and the television. (Refer to your

IRD user manual for complete operating instructions for the IRD.)

3-1

Using Your TracVision LF/SF

54-0194 Rev. D

Figure 3-1

Be Aware of Objects that Might Block the Satellite Signals

The TracVision SF antenna is designed for stationary use only. As such, the TracVision SF will track the desired satellite while your vehicle is parked, but not while the vehicle is in motion.

3. Press the switchplate’s POWER button, as pictured in Figure 3-2.

4. (TracVision LF only) If the vehicle is moving, avoid turning for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly.

System Startup (Connected to an IRD Low-speed Data Port)

1. Upon power-up, the system performs a set of startup routines.

2. The antenna then searches for a TV satellite.

3. Once the antenna finds a satellite, it uses the IRD data connection to determine if the satellite signal can be decoded. If the signal can be decoded by the IRD, the antenna locks onto and tracks the satellite.

System Startup (Not Connected to an IRD Low-speed Data Port)

1. Upon power-up, the system performs a set of startup routines. If any errors are detected, the Status indicator flashes quickly (3-4 times per second).

2. The antenna then searches for a TV satellite. During this search, the Status indicator flashes slowly (1-2 times per second).

3. Once the antenna finds and starts tracking a satellite, the Status indicator comes on solid.

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A Guide to TracVision LF/SF

If Connected to an IRD Low-speed Data Port:

As part of the startup process, the TracVision LF/SF system will default to Channel 200, a program directory. This is the system’s means of verifying that it has identified and is tracking the correct satellite.

Once Channel 200 appears, wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine.

Figure 3-2

Switchplate Front Panel

Status Indicator

Power Button Sat Select Button

These features only active if the system is

NOT

connected to an IRD low-speed data port

4. If your TV does not show a clear picture, the antenna is tracking the wrong satellite. Refer to

Section 3.2.2, “Using the Switchplate for Satellite Selection,” for instructions on selecting a different

satellite.

3.2 Tracking the Correct Satellite

If your system is connected to an IRD’s low-speed data port, follow the steps in Section 3.2.1, “Using the IRD for Satellite Selection.” If your system is not connected to an IRD’s low-speed data port, follow the steps in Section 3.2.2, “Using the Switchplate

for Satellite Selection.”

3.2.1 Using the IRD for Satellite Selection

If your TracVision LF/SF is connected to an IRD’s low-speed data port, the antenna will automatically find and track the correct satellite based on the information it receives from the IRD. No user interaction is required.

3.2.2 Using the Switchplate for Satellite Selection

If your system is not connected to an IRD’s low-speed data port, you will need to use the switchplate to manually find your satellite.

1. Press the switchplate’s SAT SELECT button.

2. The Status indicator flashes while the antenna searches for a satellite signal. Once the antenna finds and starts tracking a satellite, the Status indicator stops flashing.

3. If your TV shows a clear picture, you are tracking the correct satellite. If no picture appears, repeat this procedure starting with Step 1.

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Using Your TracVision LF/SF

54-0194 Rev. D

If your antenna is unable to find the desired satellite, refer to Section 4, “Troubleshooting,” for possible causes and their corrective actions.

3.2.2.1 The Status Indicator

If your system is not connected to an IRD’s low-speed data port, the switchplate’s Status LED indicates the antenna’s current condition. Table 3-1 describes this LED’s four conditions.

LED Condition Meaning

OFF Initializing, please wait

ON Tracking a satellite

Slow Flashing Searching for a satellite, please wait

Fast Flashing System error, see Section 4, “Troubleshooting”

3.3 Turning Off the System

To turn off the TracVision LF/SF system, simply press the switchplate’s POWER button (see Figure 3-2).

3.4 Watching Television

TracVision LF is designed to operate whether your vehicle is in motion or parked. TracVision SF is designed to operate only while your vehicle is parked.

Using Your TracVision LF/SF When Parked

When your vehicle is stopped, it is not necessary for the TracVision LF/SF to be turned on. After parking your vehicle and confirming that the antenna is receiving the satellite signal, you may turn off the TracVision LF/SF unit to avoid unnecessary use of power. The antenna will continue to receive the satellite TV signals and relay them to the IRD.

“Instant On” Operation

As part of its operation, TracVision LF/SF routinely saves the satellite position to memory and retains it when the system is turned off. When TracVision LF/SF is powered up, the system looks at the satellite’s last saved position. If the vehicle has not changed its location, the antenna will immediately acquire the satellite and receive the signal without initializing the antenna.

If the vehicle moves after the TracVision LF/SF is turned off, the antenna unit will quickly carry out its normal initialization routine to reacquire the satellite when next powered on.

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A Guide to TracVision LF/SF

Table 3-1

Status Indicator Conditions

(TracVision LF only) Don’t forget to turn the system back on before you start driving again. The antenna must be turned on to track the satellite while you are moving.

Cable Unwrap

The antenna unit can rotate a full 720° before coming to the end of its cable. If it does so, the system automatically unwraps the cable by quickly rotating the dish in the opposite direction. During this process, your television transmission will be frozen momentarily while the cable unwraps and the antenna reacquires the satellite.

Conical Scan Tracking

(TracVision LF only)

The antenna control unit uses conical scanning to maintain peak signal strength to the receiver and to update the satellite’s position. When conical scan tracking is active, the antenna moves continually with a circular motion to sweep across the satellite’s peak signal. The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal.

If the satellite signal is lost while the system is in conical scan track mode, the control software imposes a 60-second time-out delay. If the signal is not regained during that time, the antenna reverts to the Reacquisition Search to start looking for the satellite signal.

3.5 DISH 500 Operation

3.5.1 Configuring the System for DISH 500 Mode

To configure the TracVision system for DISH 500, follow the steps below.

1. Turn on your receiver, TV, and TracVision system.

2. Using the receiver’s remote control, go to the “Point Dish/Signal Strength” screen (press MENU, 6, 1, 1 (on most models)) and select satellite 119 and transponder 11.

3-5

Using Your TracVision LF/SF

54-0194 Rev. D

A DISH 500 quick reference label is provided at the front of this manual. Affix this label somewhere close to the switchplate for convenient reference.

NETWORK

4. Press and hold the switchplate’s SAT SELECT button for

⁄2 second. The Status indicator starts flashing while the antenna searches for another satellite.

5. When the switchplate’s Status indicator fully illuminates again, check the signal strength meter. If the meter turns green and indicates “Locked– Echostar 119 West,” proceed to step 6. If the meter is still red, repeat step 4.

6. Press and hold the SAT SELECT button for five seconds, until the Status indicator flashes quickly five times.

3.5.2 Switching Between DISH 500 Satellites

Once the system is configured for DISH 500 mode, you can easily switch between the 119 and 110 satellites. Simply press the SAT SELECT button to switch from one to the other.

IMPORTANT! Switch between satellites only while the

3.5.3 Resetting the System to Factory Default

To reset the system to the factory default, in which the antenna searches for a different satellite whenever the SAT SELECT button is pressed, follow the steps below.

1. Turn off the TracVision system.

2. Press and hold the SAT SELECT button while turning on the TracVision system.

3. Continue holding the SAT SELECT button for five seconds, until the Status indicator flashes quickly five times. When you release the SAT SELECT button, the antenna starts up in the factory default mode.

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A Guide to TracVision LF/SF

4 Troubleshooting

The troubleshooting matrix shown in Table 4-1 identifies some trouble symptoms, their possible causes, and references to troubleshooting solutions.

4.1 Causes and Remedies for Common Operational Issues

There are a number of common issues that can affect the signal reception quality or the operation of the TracVision LF/SF. The following sections address these issues and potential solutions.

4-1

Troubleshooting

54-0194 Rev. D

Table 4-1

Troubleshooting Matrix

SYMPTOM

Antenna non-functional

No IRD status message

No picture on TV set

Intermittent picture for short intervals

System will not find satellite

Snowy television picture

IRD locks up

Picture jumbled, parts missing, freezing

Switchplate status indicator flashing fast

System works at rest but not on the move

POSSIBLE CAUSE (AND SOLUTION)

Blown fuse or improper wiring (Section 4.1.1)

Satellite signal blocked (Section 4.1.3)

Dew or rain pooling on dome (Section 4.1.2)

XXXXX XX X X X

XXXXX X XXX X

XX X

Vehicle turning during startup (Section 4.1.5)

Satellite coverage issue (Section 4.1.4)

XXX X XX X

AC power fluctuating (Section 4.2.2)

Incorrect or loose RF connectors (Section 4.1.6)

Type of multiswitch used (Section 4.1.7)

XX XX

IRD wiring (Section 4.2.1)

Stationary use only (Section 4.1.8)

XXX XX

No IRD data connection (Section 4.2.3)

Failed IRD status check (Section 4.2.5)

EchoStar IRD activation (Section 4.2.4)

Antenna gyro faulty (Section 4.3)

IRD faulty (Section 4.2.6)

LNB assembly faulty (Section 4.3)

4.1.1 Blown Fuse or Improper Wiring

If the antenna unit is installed but entirely non-responsive, there are two key factors to check as part of the troubleshooting process:

1. Blown Fuse – The antenna unit is equipped with a fuse mounted on its CPU Board. If this fuse has blown or been broken, the antenna unit will not operate. Refer to Section 5.4.1, “PCB Removal and Replacement,” for details on the fuse location and how to access the CPU Board.

2. Wiring – If the system has been improperly wired, the antenna unit will not operate correctly. Refer to Section 2.3, “Connecting System Components,” for complete system wiring information.

4.1.2 Dew or Rain Pooling on Dome

Dew or rain can occasionally pool on the top of the radome. While this moisture will usually be dispersed when the vehicle is in motion, it can disrupt the signal while the vehicle is at rest. This issue can be minimized with two approaches:

1. Using a hose, spray the dome with water to remove the dew from the dome surface.

2. Periodically apply liquid dish detergent to the dome surface. Wipe the full-strength detergent on the dome and allow it to dry. This treatment will provide a film that will help moisture bead up and roll off the dome.

4.1.3 Satellite Signal Blocked

Satellite signals can be blocked or degraded by trees and branches, buildings, overpasses, mountains, or equipment on the vehicle itself. Refer to Section 2.1, “Choosing the Best Location,” to make certain that the TracVision LF/SF unit is in the optimal location. Simply moving the vehicle to clear an external obstruction will also restore signal quality.

4-2

A Guide to TracVision LF/SF

4.1.4 Satellite Coverage Issue

TracVision LF/SF will provide outstanding reception throughout the entire coverage area for your satellite television service of choice. However, signal quality can be degraded as you approach the fringe coverage areas. Refer to your satellite television service manual to check the viable coverage area.

4.1.5 Vehicle Turning During Startup

(TracVision LF only)

If the vehicle turns during the 60-second startup and initialization sequence that occurs immediately after turning on the power to the TracVision LF unit, the antenna gyro will record that variable motion as “standing still.” This may cause the antenna to track improperly. To solve this problem, turn the TracVision LF off for at least 10 seconds. Turn the system back on, making certain that the vehicle is either motionless or traveling in a straight line for the 60 seconds immediately following power-up.

4.1.6 Incorrect or Loose RF Connectors

As part of preventive maintenance (described in Section 5, “Maintenance”) KVH recommends checking the antenna unit

cable connections. A loose RF connector can reduce the signal quality. Refer to Section 2.3.2, “Connecting the Antenna to the IRD,” for directions on proper antenna unit to RF cabling.

4.1.7 Type of Multiswitch Used

An active (not passive) multiswitch must always be used to connect the TracVision LF/SF system to multiple IRDs. Refer to Section 2.3.2, “Connecting the Antenna to the IRD,” for directions on proper multiswitch/multiple IRD cabling.

4.1.8 Stationary Use Only

(TracVision SF only)

The TracVision SF antenna was designed for stationary use only. As such, the antenna will track the desired satellite while your vehicle is parked, but not while the vehicle is in motion.

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Troubleshooting

54-0194 Rev. D

Baseline RF levels are included as part of the startup sequence provided in Appendix E.

For your convenience, KVH provides links to several web sites that offer satellite coverage information. Simply go to our web site at www.kvh.com/footprint.

KVH offers an upgrade kit (KVH Part #02-1026) that adds in-motion tracking capability to the TracVision SF, allowing you to receive satellite signals while on the move.

4.2 IRD Troubleshooting

The IRD that was provided with your satellite television service may also be the cause of less-than-ideal operation.

4.2.1 IRD Wiring

Refer to Section 2.3, “Connecting System Components,” and your IRD user manual to confirm that the IRD is properly connected to the antenna unit and the television.

4.2.2 AC Power Fluctuating

If the system periodically displays a picture for less than one minute, then enters Search Mode 1, the IRD low-speed data port may be locked up as the result of power fluctuations and will require a reset. This can be verified by hooking up a PC to the maintenance port and checking for error messages. Reset must be done by:

1. Completely shutting down DC power to the antenna.

2. Remove the AC source, either at the breaker or by unplugging the IRD.

3. Wait at least 10 seconds before restoring power, first to the IRD and then to the antenna.

4.2.3 No IRD Data Connection

To view status messages, your TracVision antenna must be connected to the IRD’s low-speed data port. Refer to Section 2.3.4, “Connecting the Switchplate to the IRD,” for details.

4.2.4 EchoStar IRD Activation Check

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A Guide to TracVision LF/SF

The long-term fix, typically done at original system installation, is to install an Uninterruptible Power Supply (like those available for use with computer systems) on the IRD. Be sure to specify a UPS with adequate available current for all devices attached to it. (An IRD draws approximately 200 watts.)

4.2.5 Failed IRD Status Check

As detailed in Appendix E, TracVision LF/SF completes a detailed startup routine whenever it is turned on. One of the first checks is the IRD status test. As noted in the typical startup cycles, the expectation is that the IRD and its communications link to TracVision LF/SF will pass this test. There are, however, two alternate results, each indicating a slightly different problem.

Test Result: NONE

If the system tests achieves a result of NONE, there is no communication at all between the antenna unit and the IRD.

Solution

Check to be certain that the IRD and TracVision LF/SF are connected properly at the low-speed data port and that both are powered on. Refer to Section 2.3, “Connecting System Components,” for correct antenna unit to IRD wiring procedures and diagrams. After verifying the connection, cycle the power off and on and review the startup test results.

Test Result: UNKNOWN

In the instance of a result of UNKNOWN, a communications link exists, but the data received by the antenna unit is garbled and unrecognizable.

Solution

As with a result of NONE, first check to be certain the IRD and TracVision LF/SF are connected properly at the low-speed data port. Refer to Section 2.3, “Connecting System Components,” for correct antenna unit to IRD wiring procedures and diagrams. After verifying the connection, cycle the power off and on and review the startup test results. If this does not initially succeed, refer to Section 4.2.2, “AC Power Fluctuating,” and follow the IRD reset procedure.

4.2.6 IRD Faulty

In the case of a faulty IRD, refer to your IRD user manual for service, replacement, and warranty information.

4-5

Troubleshooting

54-0194 Rev. D

4.3 Antenna Gyro and LNB Faults

Section 5, “Maintenance,” provides detailed instructions for authorized service personnel who may be required to replace TracVision LF/SF components. The TracVision SF does not

include an antenna gyro.

4.4 Computer Diagnostics

TracVision LF/SF has been designed to provide diagnostic readouts viewed on the TV screen (DIRECTV only) or on a personal computer having an RS-232 serial communication port. If you are unable to isolate a system problem with the foregoing troubleshooting tools, set up for computer diagnostics as described below. System problems will most likely be found somewhere through the diagnostic readouts.

The diagnostics procedure requires terminal emulation software such as Windows Hyperterminal or PROCOMM. Use the settings appropriate to your application.

1. Connect one end of a PC data cable to the maintenance port connector on the switchplate (see Figure 4-1). To access this connector, you may

need to remove the switchplate from the mounting surface. Connect the other end to the serial port on

the PC (a 9-pin/25-pin connector adapter may be needed for some PCs).

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A Guide to TracVision LF/SF

Most terminal emulation programs have a parameter for local character echo. Select this parameter to see what is being typed without any system delay.

Figure 4-2

PC Data Cable DB9 Connector

Figure 4-1

Switchplate Maintenance Port

Maintenance Port (DB9 Connector)

2. Open the terminal emulation software and establish the following settings:

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: None

3. Apply power to the TracVision LF/SF system and allow the system to complete full initialization. Data should be scrolling on the PC display to identify any system problems detected. If no data is seen, recheck your connections and the terminal software setup.

4.5 Maintenance Port Parser Commands

TracVision LF/SF system parser commands are detailed in Appendix F.

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Troubleshooting

54-0194 Rev. D

5-1

Maintenance

54-0194 Rev. D

5 Maintenance

The following sections provide details on preventive maintenance and field replaceable units and parts for the TracVision LF/SF antenna unit.

5.1 Warranty/Service Information

For information on KVH warranty, repair, and liability policies, please refer to the complete warranty statement provided at the conclusion of this manual. If you have any questions, please call your local authorized dealer or installer, or contact KVH directly.

IMPORTANT! Before returning the product, be sure to obtain an RMA number from KVH’s Technical Support Department and write the number on the outside of the box. Shipments received without an RMA number will be returned to you at your expense.

5.2 Preventive Maintenance

TracVision LF/SF requires minimal preventive maintenance. The following tasks are sufficient to maintain peak performance.

Monthly

• Wash the exterior of the radome and baseplate

assembly with fresh water; a mild detergent may be added to remove grime. Do not spray the radome directly with high-pressure water.

• Do not apply abrasive cleaners or volatile solvents

such as acetone to the ABS radome.

Annually

• Remove the radome. Visually inspect the elevation

drive shaft to be certain that it moves easily and is clear of grit and debris. Clean and lubricate with silicone or white lithium grease as required.

Detailed information on KVH’s global support program and how to contact KVH or a dealer near you is available at www.kvh.com/

global_support.

5-2

A Guide to TracVision LF/SF

5.3 Replaceable Parts

TracVision LF/SF has been designed with durability and low maintenance in mind. If you experience an operating problem or otherwise require technical assistance, contact your local authorized TracVision LF/SF dealer/installer first. Have the antenna unit serial number ready with a list of the trouble symptoms. If an authorized dealer/installer is not located nearby, contact the factory directly at the telephone, facsimile, or e-mail listings inside the front cover.

Replacement part numbers for units that can be serviced in the field are listed in Table 5-1. These parts may be obtained from any KVH authorized dealer/installer.

Part Name Part Number

Radome Assembly (TracVision LF) 02-0953-08

Radome Assembly (TracVision SF) 02-0953-07

Baseplate Assembly (TracVision LF) 02-1244-01

Baseplate Assembly (TracVision SF) 02-1244-02

Data/Power Cable 32-0730-28

RF Cable 32-0417-28

CPU PCB 02-1144-01

Antenna Gyro (TracVision LF only) 02-1035

Antenna Gyro Gasket (TracVision LF only) 24-0139

System Fuse 16-0017-3150

LNB 19-0056

It is recommended that all other technical difficulties be resolved by returning the TracVision LF/SF unit to an authorized service provider.

Table 5-1

Field Replaceable Units

Should the fuse ever need to be replaced, TracVision LF/SF uses a 5x20mm, 3.15-amp, 250-volt fastblow fuse.

The serial number of your TracVision LF/SF will be required during any troubleshooting or service calls. You will find the serial number on the inside front cover of this manual.

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Maintenance

54-0194 Rev. D

5.4 Field Replaceable Unit Procedures

The following subsections provide detailed procedures for repairing or swapping out field replaceable units. The procedures refer to labeled items presented on the following diagrams.

Always lift the antenna unit by the gray baseplate, never by the radome or any portion of the antenna assembly!

Figure 5-1

Antenna, PCB, and Rotating Plate

Figure 5-2

Close-up of Connecting Rod and E-ring

Before servicing the antenna unit, be sure to remove the appropriate vehicle fuse to disconnect power. Replace the fuse after completing the service.

PCB Cover

3.15-amp Fuse

Pan Head Screws

PCB

Rotating Plate

Antenna Gyro

(TracVision LF only)

Linear Actuator

Connecting Rod

Elevation Axis Motor Shaft

E-ring

5-4

A Guide to TracVision LF/SF

Figure 5-3

Antenna Assembly

Figure 5-4

Rotating Plate

TracVision LF only

Antenna Gyro Cable

Wing Screw and Washer

Locking Nuts and Washers

Antenna Gyro

Gasket

Reflector Bracket

Azimuth Motor

LNB Clamp

LNB

Cable Clamp and Screw

PCB

Antenna Gyro Cable

(TracVision LF only)

5-5

Maintenance

54-0194 Rev. D

5.4.1 PCB Removal and Replacement

Estimated Time to Repair: 1⁄2 hour

The microprocessor PCB assembly is protected by a cover fastened to the rotating plate – Fig. 5-1. The cover must be removed to gain access to the main power fuse and the PCB assembly.

1. Using needle-nose pliers, remove the E-ring from

one end of the connecting rod – Fig. 5-2.

2. Remove the connecting rod by sliding it off the bracket.

3. Fully retract the elevation axis motor shaft – Fig. 5-5.

4. Remove 6 pan head screws from the PCB cover flanges.

5. Remove the PCB cover. To get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-5.

6. Remove all cable connectors from the PCB. Figure 5-6 on the following page illustrates the PCB arrangement and connector locations.

TracVision LF/SF is equipped with a 5x20 mm, 3.15-amp, 250 volt fast-blow fuse, which is mounted on the PCB. To access and replace the fuse, remove the PCB cover.

When carrying out maintenance on the PCB, be sure to not drop any of the small screws inside the mechanism. If a screw is lost within the baseplate, it

must

be retrieved to avoid causing any damage when the unit rotates.

Figure 5-5

Removing the PCB Cover

Elevation Axis

Motor Shaft

Linear Actuator

PCB Cover

5-6

A Guide to TracVision LF/SF

7. Remove the 9 pan head screws securing the PCB to the rotating plate.

8. Reverse this process to install the replacement PCB. Reinstall all cable connectors removed in Step 6.

9. Carry out the LNB calibration procedure (Section 5.4.3).

5.4.2 Antenna Gyro Assembly

(TracVision LF only)

Estimated Time to Repair: 1 hour

The antenna gyro assembly is mounted on the rear of the antenna reflector bracket with four locking nuts and washers – Fig. 5-3. Following the removal and replacement of the antenna gyro assembly, it will be necessary to calibrate the gyro and restart the system. Directions for removal, replacement, and calibration follow:

1. Using needle-nose pliers, remove the E-ring from one end of the connecting rod – Fig. 5-2.

2. Remove the connecting rod by sliding it off the bracket.

3. Fully retract the elevation axis motor shaft – Fig. 5-5.

Figure 5-6

PCB Connector Locations –

Rear View

When replacing the PCB cover, be careful not to pinch any cables.

Limit Switches

Gyro

(TracVision LF only)

Fuse

Cable Wrap

J11

RF Connector

to IRD

RF Connector

PCB

J2 J1

Elevation Motor Azimuth Motor

to LNB

5-7

Maintenance

54-0194 Rev. D

4. Remove 6 pan head screws from the PCB cover flanges.

5. Remove the PCB cover. To get the necessary clearance, rotate the linear actuator up 90º while lifting the PCB cover – Fig. 5-5.

6. Remove the screw and clamp holding the cable to the rotating plate; save the cable clamp for reuse – Fig. 5-4.

7. Remove the Molex connector from J11 on the CPU board – Fig. 5-6.

8. Remove the 4 locking nuts and flat washers and take the antenna gyro off the bracket.

9. Remove the antenna gyro gasket.

10. Replacement is the reverse of this procedure.

Antenna Gyro Calibration

1. Connect a PC to the communications port as described in Section 4.4, “Computer Diagnostics.”

2. Type

HALT<cr> (<cr> indicates a carriage return/

ENTER key) while the system is performing the limit switch initialization routine. The system will complete the initialization function by finding the azimuth and elevation switch limits and then go to the home position.

3. Type

DEBUGON<cr> to enter Debug Mode.

4. Type

EL,300<cr>.

5. Type

=CALAZ<cr>. Verify that the Antenna Gyro

Azimuth scale factor is between -0.00090 and

-0.00110.

6. Type

=CALEL<cr>. Verify that the Antenna Gyro

Elevation scale factor is between 0.00090 and

0.00110.

7. Type

ZAP to restart/reinitialize the system.

5-8

A Guide to TracVision LF/SF

5.4.3 Antenna LNB Replacement

Estimated Time to Repair: 1⁄2 hour

The LNB receives preamplifier operating power from the IRD via the PCB – Fig. 5-3 and 5-4. Be certain that the IRD is disconnected from its power source before removing or reconnecting the LNB.

1. Disconnect both RF coaxial connectors at the LNB.

2. Remove the wing screw and washer from the LNB

clamp – Fig. 5-3.

3. Remove the top of the LNB clamp – Fig. 5-3.

4. Remove the LNB.

5. Replacement is the reverse of this procedure. Check the rotation to ensure that the LNB is not striking any wires or the baseplate.

Antenna LNB Normalization and Stability Test

1. Connect a PC to the maintenance port as described in Section 4.4, “Computer Diagnostics.”

2. Ensure that the antenna is tracking the satellite.

3. Type

HALT<cr> (<cr> indicates a carriage

return/ENTER key) to put the system into Idle Mode.

4. Type

DEBUGON<cr> to put the system into

Debug Mode.

5. Type

FINDSAT<cr> to begin the automatic signal

peaking process. Wait until the antenna peaks the satellite signal and is motionless. The screen will display

FINDSAT: PASS.

6. Type =CALLNB<cr> to start the LNB Normalization Function.

Note: The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine.

7. The system must respond with the following message:

CALLNB: PASS. If the system displays

CALLNB: FAIL, return to Step 3 and retry the

procedure, making sure to achieve the highest possible RF signal peak.

The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine. Using the FINDSAT command will ensure that the antenna is receiving the strongest possible signal.

When replacing the LNB, make certain to restore it to its original orientation, as shown in Figure 5-3.

8. Record the Cold Sky Average and the RFGAIN value reported in Step 7.

9. Type

ZAP<cr>. The system will re-initialize using

the new RFGAIN and RFOFFSET scale factors displayed following Step 7.

10. Wait for the system to perform the background noise calculation. Read the Average Noise Level value from the messages transmitted out the maintenance port. This value must be greater than 300 and less than 1300. An example of the message sequence and format is as follows:

*** Averaging Background Noise ***

Average Noise Level = 750

Noise Threshold = 1450

11. Wait for the system to search for, find the satellite, enter Tracking Mode and track the satellite for a minimum of 30 seconds. Record the average RF signal value reported from the +POS: AZ, EL, RF messages. An example of the message sequence and format is as follows:

+POS: 154.5 33.2 2521

12. The RF signal values while tracking shall be greater than 2000 and less than 3000.

5-9

Maintenance

54-0194 Rev. D

5.5 Preparation for Shipment

If you need to repack the antenna unit for shipment, you must first secure the LNB. Follow the steps below to repack the antenna unit.

1. Remove the radome.

2. Rotate the antenna unit so that the LNB is facing forward (away from the connector plate) (see Figure 5-7).

3. Using a tie-wrap, secure the LNB bracket to the baseplate, as shown in Figures 5-7 and 5-8.

4. Replace the radome.

5. Place the entire antenna unit into its shipping box using the original packing material.

6. Secure the box to a pallet to ensure upright transport to KVH.

5-10

A Guide to TracVision LF/SF

When rotating the azimuth mechanism by hand, go slowly! Hitting the mechanical stops with excessive force will damage the azimuth limit switch.

Figure 5-8

Attaching the Shipping Restraint

Figure 5-7

Baseplate Shipping Restraint Holes

KVH is not liable for damage caused by improper shipping.

NOT

overtighten the tie-wrap. Securing the tie-wrap too tightly may bend the LNB bracket and damage the unit.

Before returning the product, be sure to obtain an RMA number from KVH’s Technical Support Department and write the number on the outside of the box. Shipments received without an RMA number will be returned to you at your expense.

Connector Plate

LNB

Baseplate Holes (for Tie-wrap)

Shipping Restraint (Tie-wrap)

Appendix A System Specifications

Physical Characteristics

Power 11-16 volts DC @ 2.5 amps

nominal, 3.5 amps peak

Dimensions/Weight 32" wide x 14.8" high, 33 lbs

LNB Dual Output

Tracking (TracVision LF only) Better than 30º/sec

Maintenance Port 9600 bps, 8,N,1,EIA, RS232

Pointing System

Elevation Range 15º to 75º

Azimuth Range 720º

Position Repeatability 0.1º

Environmental

Operating Temperature -13ºF to +131ºF

Storage Temperature -40ºF to +185ºF

Humidity to 100 percent

Table A-1

TracVision LF/SF System Specifications

A-1

System Specifications

54-0194 Rev. D

Appendix B Comprehensive System Wiring Diagram

The wiring diagram is presented on the following page.

B-1

Comprehensive System Wiring Diagram

54-0194 Rev. D

VEHICLE

Appendix C Switchplate Template

C-1

Switchplate Template

54-0194 Rev. D

2.5"

Appendix D EchoStar IRD Activation

Procedure

If you have purchased a DISH Network system, there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it. This has been known to happen in IRDs that have not been activated within several months of their manufacture. The following process is a manual method of acquiring the satellite for the first time so that the IRD can download the most up-to-date satellite and programming data, allowing it to automatically acquire the satellite from then on.

Please refer to your EchoStar IRD user manual for complete instructions on the IRD, the remote control, and the command screens.

Manual Satellite Acquisition and IRD Activation

1. Turn on the TV and EchoStar IRD.

2. Using the EchoStar remote, press MENU.

- The Main Menu will come up on the screen.

3. Select #6, System Setup.

4. Select #1, Installation.

5. Select #1, Point Dish/Signal.

- The Signal Strength Screen will appear.

6. Using the remote, select the zip code box on the screen, and input the local zip code.

- The screen will show you the Azimuth and

Elevation to the satellite. Write this down.

7. Connect a PC to the antenna’s maintenance port.

8. Turn on the TracVision LF/SF.

9. Type

HALT<cr> (<cr> indicates a carriage return/

ENTER key) after receiving the message *** Entering Search Mode 1 ***.

D-1

EchoStar IRD Activation Procedure

54-0194 Rev. D

It will be necessary to have a PC available to complete the manual acquisition and activation procedure.

10. Type in the elevation that you obtained in Step 6.

- Type

EL,xxx<cr>

(e.g., Elevation of 30.2° = EL,302<cr>)

11. Using a compass, take a bearing on an object that is approximately on the azimuth obtained in Step 6.

12. Type in an azimuth that points the antenna in the direction of the object selected in Step 11.

- Type

AZ,xxxx<cr>

(e.g., azimuth of 233° = AZ,2330<cr>)

- Valid azimuth range is 0-360° (0000-3600)

13. Check to see if there is signal strength on the Signal Meter Screen.

14. Move antenna counter-clockwise in 5° increments until signal strength is acquired. If you do not find the satellite, point the antenna at the object selected in Step 11 and move the antenna clockwise in 5° increments until signal strength is acquired.

15. Once the satellite is found, fine tune azimuth in 1° increments for maximum signal strength.

16. Fine tune elevation in 1° increments for maximum signal strength.

17. Once the satellite is found, turn the EchoStar IRD off, using the power button on the infrared remote. Do not turn off the IRD using the front panel. Leave IRD in standby mode for approximately 5 minutes. The IRD will now download new software from the satellite.

- To verify that the IRD has been updated, put the

IRD into the Signal Strength Screen mode, and three satellite options will appear on the left side of the screen: 61.5° West, 119° West, 148° West. Your EchoStar IRD is now updated.

D-2

A Guide to TracVision LF/SF

The Signal Strength Meter is located on the bottom of the “Point Dish and Signal Strength” Screen. This Signal Strength Meter is Red in color, and turns Green when the proper satellite is located.

Turning the IRD off with the remote puts the IRD in standby mode. Turning the IRD off from the front panel shuts the IRD off.

Appendix E Startup Data Sequences

The data on the following pages presents the startup data sequences registered by the TracVision LF/SF. The first part of each section shows the sequences registered by a system that is connected to an IRD low-speed data port. The second part of each section shows the sequences registered by a system that is NOT connected to an IRD low-speed data port. Both parts show two routines. One is the standard, full initialization routine; the second is that registered by TracVision LF/SF if it is turned on and acquires the satellite via the “Instant On” operation (described in Section 3, “Using Your TracVision LF/SF”). These sequences can be recorded using the data port and a PC.

E.1 TracVision LF Sequences

E.1.1 System Connected to IRD Data

Standard Startup Sequence

?PGM

KVH TracVision LF Rev X - Version X.XX - Serial number XXXXXXXX

Limit Switch Test

Limit Switch Status:PASS------------------Pass is expected

*** Initializing IRD ***

IRD STATUS: PASS DSS -------------------PASS is expected with successful IRD identification

Saved Sat Pos: EL = 36.5

*** Initializing Rate Bias ***

+POS: 45.0 45.9 548

VEL_INDEX: Az = 1996, El = 2182 ----------Expected range is 1700-2300

RATE BIAS: PASS---------------------------Az & El values above are within valid ranges

*** Averaging Background Noise ***

+POS: 45.0 22.5 356

+POS: 135.0 20.0 362

+POS: 311.8 20.0 355

Average Noise Level = 381

Noise Threshold = 859

Saved Sat Pos: EL = 36.5

*** Entering Search Mode 1 ***

+POS: 27.0 20.1 354

+POS: 79.9 36.4 341

E-1

Startup Data Sequences

54-0194 Rev. D

E-2

A Guide to TracVision LF/SF

Satellite Found: AZ = 62.26, EL = 36.50, RF = 1300

+POS: 53.6 36.5 449

*** Entering Tracking ***

+POS: 61.8 36.5 1260

+POS: 62.2 36.3 1346

+POS: 64.0 36.5 1716

*** Entering Satellite Check *** --------Confirming proper satellite lock

+POS: 64.3 36.1 1747

Satellite Located

IRD Signal Quality = 54

+POS: 66.1 35.6 1522

+POS: 64.6 35.5 1749

IRD Signal Quality = 58

+POS: 66.2 36.1 1467

“Instant On” Startup Sequence

?PGM

KVH TracVision LF Rev X - Version X.XX - Serial Number XXXXXXXX

Instant On --------------------------------System skips limit switch test

Limit Switch Status: PASS-----------------PASS is expected

*** Initializing IRD ***

...

IRD STATUS: PASS DSS --------------------PASS is expected with successful IRD identification

Saved Sat Pos: EL = 33.3

*** Initializing Rate Bias ***

+POS: 360.0 33.9 2625

VEL_INDEX: Az = 1996, El = 2182 ---------Expected range is 1700-2300

RATE BIAS: PASS --------------------------Az & El values above are within valid ranges

*** Initializing Finetune ***-------------Peaking the satellite signal

+POS: 360.0 33.9 2622

Signal Peaked: AZ = 0.00, EL = 33.30, RF = 2674

+POS: 0.0 33.3 2646

+POS: 0.0 33.3 2638

IRD Signal Quality = 79

+POS: 0.0 33.3 2640

+POS: 0.0 33.3 2614

IRD Signal Quality = 77

CH = 200 XP = 7 HI = 0 LO = 10

+POS: 0.0 33.3 2652

Saved Sat Pos: AZ = 0.00, EL = 33.30

+POS: 0.0 33.3 2617

IRD Signal Quality = 78

+POS: 0.0 33.3 2610

E.1.2 System Not Connected to IRD Data

Standard Startup Sequence

?PGM

KVH TracVision LF Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test

Limit Switch Status: PASS-----------------PASS is expected

*** Initializing IRD ***

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

IRD STATUS: FAIL None -------------------FAIL is expected with no IRD data connection

Saved Sat Pos: EL = 33.5

*** Initializing Rate Bias ***

+POS: 360.0 33.9 2625

VEL_INDEX: Az = 1996, El = 2182 ---------Expected range is 1700-2300

RATE BIAS: PASS --------------------------Az & El values above are within valid ranges

*** Averaging Background Noise ***

+POS: 45.0 26.3 762

+POS: 62.1 20.0 1111

+POS: 223.5 20.0 1082

Average Noise Level = 985

Nor = 1826

Saved Sat Pos: EL = 33.5

*** Entering Search Mode 1 ***

+POS: 193.4 30.1 1098

+POS: 205.8 33.5 878

Satellite Found: AZ = 330.0, EL = 33.5, RF = 2150

+POS: 0.9 33.5 586

+POS: 331.2 33.5 2173

*** Initializing Finetune ***-------------Peaking the satellite signal

+POS: 331.2 33.5 2197

+POS: 331.8 34.1 2177

Signal Peaked: AZ = 331.79, EL = 33.50, RF = 2226

*** Tracking Satellite ***

+POS: 331.7 33.4 2154

+POS: 331.7 33.4 2167

Saved Sat Pos: AZ = 331.75, EL = 33.43

+POS: 331.7 33.4 2155

+POS: 331.7 33.4 2132

E-3

Startup Data Sequences

54-0194 Rev. D

+POS: 331.7 33.4 2153

Switch held: wrong satellite--------------SAT SELECT switch pressed

Exclude: No longer search AZ = 331.7, EL = 33.4

*** Entering Search Mode 1 *** -----------Searching for a different satellite

Search1 decided to go to: AZ = 335.9, EL = 33.5

+POS: 23.5 33.5 518

+POS: 162.5 33.5 1105

*** Entering Search Mode 2 ***

+POS: 150.5 33.4 1108

+POS: 80.1 33.4 889

+POS: 180.0 34.0 1092

*** Entering Search Mode 3 ***

+POS: 180.0 34.3 873

+POS: 66.6 22.0 885

Satellite Found: AZ = 348.8, EL = 22.0, RF = 2149

+POS: 327.4 22.0 567

*** Initializing Finetune ***

+POS: 348.8 22.0 1987

+POS: 348.8 23.8 1965

Signal Peaked: AZ = 348.77, EL = 23.23, RF = 2004

*** Tracking Satellite ***

+POS: 348.8 23.3 2100

+POS: 348.8 23.3 1840

Saved Sat Pos: AZ = 348.76, EL = 23.29

+POS: 348.8 23.3 2190

+POS: 348.8 23.3 2010

“Instant On” Startup Sequence

?PGM

KVH TracVision LF Rev X - Version X.XX - Serial Number XXXXXXXX

Instant On --------------------------------System skips limit switch test

Limit Switch Status: PASS-----------------PASS is expected

*** Initializing IRD ***

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

IRD STATUS: FAIL None ------------------FAIL is expected with no IRD data connection

Saved Sat Pos: EL = 22.5

*** Initializing Rate Bias ***

+POS: 360.0 33.9 2625

E-4

A Guide to TracVision LF/SF

VEL_INDEX: Az = 1996, El = 2182 ----------Expected range is 1700-2300

RATE BIAS: PASS --------------------------Az & El values above are within valid ranges

*** Initializing Finetune ***

+POS: 360.0 23.1 1575

Signal Peaked: AZ = 0.00, EL = 22.50, RF = 1919

*** Tracking Satellite ***

+POS: 360.0 22.5 1917

+POS: 360.0 22.5 1976

Switch held: wrong satellite--------------SAT SELECT switch pressed

Exclude: No longer search AZ = 0.0, EL = 22.5

KVH TracVision LF Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test

Limit Switch Status: PASS

*** Initializing IRD ***

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

IRD STATUS: FAIL None

Saved Sat Pos: EL = 22.5

*** Initializing Rate Bias ***

+POS: 360.0 33.9 2625

VEL_INDEX: Az = 1996, El = 2182 ---------Expected range is 1700-2300

RATE BIAS: PASS --------------------------Az & El values above are within valid ranges

*** Averaging Background Noise ***

+POS: 45.0 26.3 956

+POS: 62.1 20.0 1094

+POS: 223.5 20.0 850

Average Noise Level = 965

Noise Threshold = 1794

Saved Sat Pos: EL = 22.5

*** Entering Search Mode 1 *** -----------Searching for a different satellite

+POS: 193.4 22.5 869

+POS: 205.8 22.5 1083

Satellite Found: AZ = 350.6, EL = 22.5, RF = 2015

+POS: 15.0 22.5 471

+POS: 354.0 22.5 620

*** Initializing Finetune ***

+POS: 350.0 22.5 1773

+POS: 350.5 21.9 1959

Signal Peaked: AZ = 350.55, EL = 22.50, RF = 1978

*** Tracking Satellite ***

+POS: 350.5 22.4 1674

E-5

Startup Data Sequences

54-0194 Rev. D

E.2 TracVision SF Sequences

E.2.1 System Connected to IRD Data

Standard Startup Sequence

?PGM

KVH TracVision SF Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test

Limit Switch Status: PASS-----------------PASS is expected

*** Initializing IRD ***

IRD STATUS: PASS DSS --------------------PASS is expected with successful IRD identification

Saved Sat Pos: EL = 33.4

*** Averaging Background Noise ***

+POS: 45.0 26.6 735

+POS: 57.9 20.0 1004

+POS: 232.0 20.0 812

+POS: 25.6 20.0 898

Average Noise Level = 957

Noise Threshold = 1781

Saved Sat Pos: EL = 33.4

*** Entering Search Mode 1 ***

+POS: 80.9 32.1 1217

+POS: 44.6 33.4 853

Satellite Found: AZ = 327.7, EL = 33.4, RF = 2476

+POS: 306.4 33.4 1020

*** Initializing Finetune ***-------------Peaking the satellite signal

+POS: 327.7 33.4 2827

+POS: 327.7 33.9 2717

Signal Peaked: AZ = 327.69, EL = 33.40, RF = 2822

+POS: 327.7 33.3 2751

+POS: 327.7 33.3 2741

*** Entering Satellite Check ***

+POS: 327.7 33.3 2756

Signal Detected = 82

+POS: 327.7 33.3 2727

Signal Detected = 81

+POS: 327.7 33.3 2731

+POS: 327.7 33.3 2713

Tracking DSS satellite at 101.5W

+POS: 327.7 33.3 2665

IRD Signal Quality = 79

+POS: 327.7 33.3 2708

Saved Sat Pos: AZ = 327.70, EL = 33.34

E-6

A Guide to TracVision LF/SF

“Instant On” Startup Sequence

?PGM

KVH TracVision SF Rev X - Version X.XX - Serial Number XXXXXXXX

Instant On --------------------------------System skips limit switch test

Limit Switch Status: PASS-----------------PASS is expected

*** Initializing IRD ***

...

IRD STATUS: PASS DSS --------------------PASS is expected with successful IRD identification

Saved Sat Pos: EL = 33.3

*** Initializing Finetune ***-------------Peaking the satellite signal

+POS: 360.0 33.9 2622

Signal Peaked: AZ = 0.00, EL = 33.30, RF = 2674

+POS: 0.0 33.3 2646

+POS: 0.0 33.3 2638

IRD Signal Quality = 79

+POS: 0.0 33.3 2640

+POS: 0.0 33.3 2614

IRD Signal Quality = 77

CH = 200 XP = 7 HI = 0 LO = 10

+POS: 0.0 33.3 2652

Saved Sat Pos: AZ = 0.00, EL = 33.30

+POS: 0.0 33.3 2617

+POS: 0.0 33.3 2616

IRD Signal Quality = 78

+POS: 0.0 33.3 2610

E.2.2 System Not Connected to IRD Data

Standard Startup Sequence

?PGM

KVH TracVision SF Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test

Limit Switch Status: PASS-----------------PASS is expected

*** Initializing IRD ***

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

E-7

Startup Data Sequences

54-0194 Rev. D

Switch Back to Echostar IRD Type

IRD STATUS: FAIL None -------------------FAIL is expected with no IRD data connection

Saved Sat Pos: EL = 33.5

*** Averaging Background Noise ***

+POS: 45.0 26.3 762

+POS: 62.1 20.0 1111

+POS: 223.5 20.0 1082

Average Noise Level = 985

Nor = 1826

Saved Sat Pos: EL = 33.5

*** Entering Search Mode 1 ***

+POS: 193.4 30.1 1098

+POS: 205.8 33.5 878

Satellite Found: AZ = 330.0, EL = 33.5, RF = 2150

+POS: 0.9 33.5 586

+POS: 331.2 33.5 2173

*** Initializing Finetune ***-------------Peaking the satellite signal

+POS: 331.2 33.5 2197

+POS: 331.8 34.1 2177

Signal Peaked: AZ = 331.79, EL = 33.50, RF = 2226

*** Tracking Satellite ***

+POS: 331.7 33.4 2154

+POS: 331.7 33.4 2148

+POS: 331.7 33.4 2167

Saved Sat Pos: AZ = 331.75, EL = 33.43

+POS: 331.7 33.4 2155

+POS: 331.7 33.4 2132

+POS: 331.7 33.4 2153

Switch held: wrong satellite--------------SAT SELECT switch pressed

Exclude: No longer search AZ = 331.7, EL = 33.4

*** Entering Search Mode 1 *** -----------Searching for a different satellite

Search1 decided to go to: AZ = 335.9, EL = 33.5

+POS: 23.5 33.5 518

+POS: 135.5 33.5 890

+POS: 162.5 33.5 1105

*** Entering Search Mode 2 ***

+POS: 150.5 33.4 1108

+POS: 80.1 33.4 889

+POS: 180.0 34.0 1092

*** Entering Search Mode 3 ***

+POS: 180.0 34.3 873

+POS: 66.6 22.0 885

Satellite Found: AZ = 348.8, EL = 22.0, RF = 2149

+POS: 327.4 22.0 567

*** Initializing Finetune ***

+POS: 348.8 22.0 1987

+POS: 348.7 22.6 2020

+POS: 348.8 23.8 1965

Signal Peaked: AZ = 348.77, EL = 23.23, RF = 2004

E-8

A Guide to TracVision LF/SF

*** Tracking Satellite ***

+POS: 348.8 23.3 2100

+POS: 348.8 23.3 1840

Saved Sat Pos: AZ = 348.76, EL = 23.29

+POS: 348.8 23.3 2190

+POS: 348.8 23.3 2010

“Instant On” Startup Sequence

?PGM

KVH TracVision SF Rev X - Version X.XX - Serial Number XXXXXXXX

Instant On --------------------------------System skips limit switch test

Limit Switch Status: PASS-----------------PASS is expected

*** Initializing IRD ***

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

IRD STATUS: FAIL None ------------------FAIL is expected with no IRD data connection

Saved Sat Pos: EL = 22.5

*** Initializing Finetune ***

+POS: 360.0 23.1 1575

Signal Peaked: AZ = 0.00, EL = 22.50, RF = 1919

*** Tracking Satellite ***

+POS: 360.0 22.5 1917

+POS: 360.0 22.5 1635

+POS: 360.0 22.5 1976

Switch held: wrong satellite--------------SAT SELECT switch pressed

Exclude: No longer search AZ = 0.0, EL = 22.5

KVH TracVision SF Rev X - Version X.XX - Serial Number XXXXXXXX

Limit Switch Test

Limit Switch Status: PASS

*** Initializing IRD ***

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

Switch Back to Echostar IRD Type

Send APG OSD On

Try MPG IRD Type

Send MPG OSD On

E-9

Startup Data Sequences

54-0194 Rev. D

Switch Back to Echostar IRD Type

IRD STATUS: FAIL None

Saved Sat Pos: EL = 22.5

*** Averaging Background Noise ***

+POS: 45.0 26.3 956

+POS: 62.1 20.0 1094

+POS: 223.5 20.0 850

Average Noise Level = 965

Noise Threshold = 1794

Saved Sat Pos: EL = 22.5

*** Entering Search Mode 1 *** -----------Searching for a different satellite

+POS: 193.4 22.5 869

+POS: 205.8 22.5 1083

Satellite Found: AZ = 350.6, EL = 22.5, RF = 2015

+POS: 15.0 22.5 471

+POS: 354.0 22.5 620

*** Initializing Finetune ***

+POS: 350.0 22.5 1773

+POS: 350.5 21.9 1959

Signal Peaked: AZ = 350.55, EL = 22.50, RF = 1978

*** Tracking Satellite ***

+POS: 350.5 22.4 1674

E-10

A Guide to TracVision LF/SF

Appendix F Maintenance Port Parser

Commands

TracVision LF/SF system parser commands are parsed when the system receives an ASCII carriage return (Hex 0D). An ASCII line feed (Hex 0A) is permitted but is ignored in any transmitted command. All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character (ASCII > (Hex 3E)) or a not-acknowledge character (ASCII ? (Hex 3F)). The parser commands are shown below in boldface capital letters but they are not case-sensitive. In most cases the command is responded to with an echo; that is, if you type

ZAP, for example, and press “ENTER,” the response will

be the command you have entered (i.e.,

ZAP). For other commands

the response is specific for each command, such as

VERSION,

STATUS, or HELP.

F.1 System Commands

Software Version

Function reports software version

Command VERSION

Argument none

Response KVH TVLF/SF Version XX.XX

System Status Report

Function: reports general system status

Command: STATUS

Argument: none

Response: system status string, (TBD)

Initialize the System

Function: initializes the system (perform a soft reset)

Command: ZAP

Argument: none

Response: echoes the command, then reinitializes the system

F-1

Maintenance Port Parser Commands

54-0194 Rev. D

Table F-1

System Commands

F.2 Manual Positioning Commands

To execute the following commands, first put the antenna unit in idle mode by typing

HALT and pressing “ENTER.” Positioning

commands may be entered after the antenna comes to rest.

Help on Parser Commands

Function: lists parser commands

Command: HELP

Argument: none

Response: print a list of all parser commands

Azimuth Angle

Function: commands a manual azimuth angle that the

mechanism moves to

Command: AZ,xxxx (range is 0000-3599)

Argument: desired azimuth angle of the mechanism

relative to vehicle reference, or baseplate fwd, 000º-359.9º (vehicle-referenced)

Response: echoes the command; mechanism moves at a fixed

velocity

Elevation Angle

Function: commands a manual elevation angle that the

mechanism moves to

Command: EL,xxx (range is 100-700)

Argument: desired elevation angle of the mechanism relative to

up, or external sensor attitude reference, 10.0º-

70.0º

Response: echoes the command; mechanism moves at a fixed

velocity

Azimuth CW Step

Function: commands a 0.1 deg CW manual step in azimuth

angle

Command: 6

Argument: none

Response: echoes the command

F-2

A Guide to TracVision LF/SF

Table F-2

Manual Positioning Commands

Azimuth CCW Step

Function: commands a 0.1 deg CCW manual step in azimuth

angle

Command: 4

Argument: none

Response: echoes the command

Elevation UP Step

Function: commands a 0.1 deg UP manual step in elevation

angle

Command: 8

Argument: none

Response: echoes the command

Elevation DOWN Step

Function: commands a 0.1 deg DOWN manual step in elevation

angle

Command: 2

Argument: none

Response: echoes the command

F.3 Operational Commands

Idle Mode

Function: halts active tracking and conical scan, then enters

idle mode

Command: HALT

Argument: none

Response: echoes the command

Current Cable Wrap Angle

Function: sets or reports current cable wrap angle, defined as

0º (CCW limit) to 700º (CW limit); the value is expressed as 0000-7000 with an implied decimal

Command: WRAPANGLE,xxxx

Argument: the desired cable wrap angle setting

Response: Wrap Angle = xxxf

F-3

Maintenance Port Parser Commands

54-0194 Rev. D

Table F-3

Operational Commands

F.4 Target and Signal Commands

Report Target Location

Function: reports the target (satellite) location in the baseplate

frame and uses the saved satellite position

Command: TGTLOCATION

Argument: none

Response: Target Location = E XXX, A XXXX

Report RF Signal Strength

Function: reports the modified signal strength from the RF power

detector circuit, and applies the RF gain and offset computed during LNB calibration

Command: SIGLEVEL

Argument: none

Response: Signal Strength = XXXX

Report IRD Signal Quality

Function: reports the signal strength from the IRD; it uses the last

received signal quality and initiates a new signal quality request command from the IRD

Command: SIGQUALITY

Argument: none

Response: Stale Signal Quality = XX

Report IRD Type

Function: reports the IRD connection type as DSS (DIRECTV),

EchoStar, untested, or none

Command: IRDTYPE

Argument: none

Responses: IRD type has not been tested yet.

IRD type is Echostar. IRD type is DSS. IRD type cannot be determined.

F-4

A Guide to TracVision LF/SF

Table F-4

Target and Signal Commands

KVH Industries Limited Warranty

TracVision LF/SF

Limited Warranty on Hardware

KVH Industries, Inc. warrants the KVH product purchased against defects in materials for a period of TWO (2) years and against factory labor costs for a period of ONE (1) year from the date of original retail purchase by the original purchaser. It is the customer’s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of purchase, or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim. If this date cannot be verified, the warranty period will begin 30 days after the date of manufacture of the original product purchased.

If you discover a defect, KVH will, at its option, repair, replace or refund the purchase price of the product at no charge to you, provided you return it during the warranty period, transportation charges prepaid, to the factory direct. Please attach your name, address, telephone number, a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase, to each product returned to warranty service. Alternatively, you may bring the product to an Authorized KVH TracVision Dealer for repair. During the first year, and if the product was installed by an Authorized KVH TracVision Dealer (identified with the KVH Authorized TracVision dealer list), KVH will cover the dealers’ labor charges for warranty repairs, provided the dealer contacts KVH for pre-approval of the charges. Approval of charges is at KVH’s sole discretion.

This Limited Warranty does not apply if the product has been damaged by accident, abuse, misuse or misapplication or has been modified without the written permission of KVH; if any KVH serial number has been removed or defaced; or if any factory-sealed part of the system has been opened without authorization.

Return Authorization

A Return Material Authorization is required prior to returning the product to KVH Industries. Please call our Technical Support Department at (401) 847-3327 or send an e-mail to techs@kvh.com to obtain the RMA number. Write the number in large, clear characters on the outside of the box. To avoid confusion and misunderstandings, shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense. If possible, use the original box and packing material to protect the equipment from damage in shipment. KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above.

THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER; KVH MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE, AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH IN CONNECTION WITH ANY PRODUCT.

KVH's liability in contract, tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product. IN NO EVENT SHALL KVH BE LIABLE FOR SPECIAL, PUNITIVE, INCIDENTAL, TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL (INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE, DELAY IN DELIVERY OR OTHERWISE) ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT, OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT, EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If any implied warranty, including implied warranties of merchantability and fitness for a particular purpose, cannot be excluded under applicable law, then such implied warranty shall be limited in duration to ONE (1) YEAR from the date of the original retail purchase of this product by the original purchaser.

Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

KVH Industries, Inc.

50 Enterprise Center • Middletown, RI 02842 • U.S.A.

Phone: +1 401 847-3327 • Fax: +1 401 849-0045 • E-mail: info@kvh.com • Internet: www.kvh.com

KVH®and TracVision®are registered trademarks of KVH Industries, Inc.

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