KT&C KNC-HDBi230 User Manual

IP CAMERA

Megapixel Network Camera

USER MANUAL

Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for later reference.

Network Camera User’s Manual

Network Camera User’s Manual

About This Document

This manual is intended for administrators and users of the IP CAMERA. It includes instructions for using
and managing the Network Camera on your network. Previous experience of networking will be of use when
installing and using this product. Some knowledge of UNIX or Linux-based systems would also be beneficial,
for developing shell scripts and applications. Later versions of this document will be posted to the NV Website,
as required. See also the product’s online help, available via the Web-based interface.

Safety Notices Used In This Manual

Caution! – Indicates a potential hazard that can damage the product.
Important! – Indicates a potential hazard that can seriously impair operation.
Do not proceed beyond any of the above notice until you have fully understood the implications.

Legal Considerations

Camera and audio surveillance can be prohibited by laws that vary from country to country. Check the laws in
your local region before using the product for surveillance purposes.

Electromagnetic Compatibility

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures: Re-orient
or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the
equipment to an outlet on a different circuit to the receiver. Consult your dealer or an experienced radio/TV
technician for help. Shielded (STP) network cables must be used with this unit to ensure compliance with EMC
standards.

USA

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his or her
own expense.

WARNING

This is a class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.

Europe

This digital equipment fulfills the requirements for radiated emission according to Class A of EN55022/2006,
and the requirements for immunity according to EN55024/1998 residential, commercial, and light industry.

Liability

Every care has been taken in the preparation of this manual; please inform your local NV office of any
inaccuracies or omissions. NV Co., Ltd. cannot be held responsible for any technical or typographical errors
and reserves the right to make changes to the product and manuals without prior notice. NV Co., Ltd. makes
no warranty of any kind with regard to the material contained within this document, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose. NV Co., Ltd. shall not be
liable nor responsible for incidental or consequential damages in connection with the furnishing, performance
or use of this material.

Trademark Acknowledgments

Ethernet, Internet Explorer, Linux, Microsoft, Mozilla, OS/2, UNIX, Windows, WWW are registered
trademarks of the respective holders. QuickTimeTM is a trademark of Apple Inc., registered in the U.S. and
other countries. Java and all Java-based trademarks and logos are trademarks or registered trademarks
of Oracle Corporation, Inc. in the United States and other countries. NV Co., Ltd. is independent of Oracle
Corporation Inc. UPnPTM is a certification mark of the UPnPTM Implementers Corporation.

Support Services
Should you require any technical assistance, please contact your NV reseller. If your questions cannot be
answered immediately, your reseller will forward your queries through.

• Download user documentation and firmware updates.

• Find answers to resolved problems in the FAQ database. Search by product, category, or phrases.

• Report problems to MV support staff by logging in to your private support area.

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NoticES

This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions;

1. This device may not cause harmful interference.

2. This device may receive interference that can cause affect the operation of this equipment.

Note -

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the interference
at his own expense.”

Caution -

Alteration or modications carried out without appropriate authorization may invalidate the user's

right to operate the equipment.

CAUTION

1.

A regulated DC12V 300mA power supply is recommended to ensure the best picture quality and stable
operation. An unregulated power supply can cause damage to the camera. Using an unregulated power supply
will void the product warranty.

2.

It is recommended that the camera is used with a monitor that has a CCTV quality 75 video impedance level.
If your monitor is switched to high impedance then please adjust accordingly.

3.

Do not attempt to disassemble the camera to gain access to the internal components. Refer servicing to your
dealer.

4.

Never face the camera towards the sun or any bright or reective light, which may cause smear on the picture

and possible damage to the CCD.

5.

Do not remove the serial sticker for the warranty service.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking shown on the product or its literature indicates that it should not be disposed with other
household wastes at the end of its working life. To prevent possible harm to the environment or human
health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it
responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product or their local

government oce for details of where and how to safely recycle the item.

Business users should contact their supplier and check the terms and conditions of the purchase contract.

This product should not be mixed with other commercial wastes for disposal.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN

CAUTION :

This symbol is intended to alert the user to the presence of uninsulated "dangerous voltage"

within the product's enclosure that may be of sucient magnitude to constitute a risk of

electric shock to persons.

This symbol is intended to alert the user to the presence of important operating and
maintenance (servicing) instruction in the literature accompanying the appliance.

TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER(OR
BACK). NO USER SERVICABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED
SERVICE PERSONNEL.

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FoR yoUR SAFEty

1) All warnings and instructions in this manual should be followed.

2) Save this manual for future reference.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with a dry cloth.

7) Do not block any ventilation openings. Install in accordance with the manufacturer’s
instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including ampliers) that produce heat.

9) To help prevent electric shock, plug the equipment and peripheral power cables into properly
polarized or grounded electrical outlets. A polarized plug has two blades with one wider than
the other. A grounding type plug has two blades and a third grounding prong. These cables
are equipped with the wide blade or the third prong to ensure proper grounding. Do not use

adapter plugs or remove the grounding prong from a cable. If the provided plug does not t

your outlet, consult an electrician.

10) Ensure that nothing rests on your equipment's cables and that the cables are not located
where they can be stepped on, tripped over, or pinched.

11) Only use attachments or accessories as specied by the manufacturer.

12) Only use the equipment with the cart, stand, tripod, bracket, or table that is specied by the
manufacturer or sold with the apparatus. When a cart is used, use caution to prevent the cart
from tipping over and to avoid injury.

13) Do not connect or disconnect during lightning storms due to risk of electric shock.

14) If any of the following conditions occur, unplug the equipment from the electrical outlet and
replace the part or contact your trained service provider:

● The power cable, extension cable, or plug is damaged.

● An object has fallen into the equipment.

● The equipment has been exposed to water.

● The equipment has been dropped or damaged.

● The equipment does not operate correctly when you follow the operating instructions.

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tAbLE oF coNtENtS

NOTICES

FOR YOUR SAFETY

OVERVIEW

USING THE NETWORK CAMERA

CONFIGURING THE NETWORK CAMERA

BASIC > NETWORK 15
BASIC > USERS 16
BASIC > VIDEO 17
BASIC > DATE & TIME 19
ADVANCED > CAMERA SETTING 20
ADVANCED > EVENT SERVER 22
ADVANCED > EVENT ACTIONS 23

Action conguration for [Motion Detection + Upload Image + FTP] 25
Action conguration for [Motion Detection + Upload Image + E-mail] 26
Action conguration for [Motion Detection + Upload image + SD card] 27
Action conguration for [Motion Detection + E-mail Notication] 29
Action conguration for [Manual Trigger + Upload Image + FTP] 30
Action conguration for [Manual Trigger + Upload Image + E-mail] 31
Action conguration for [Manual Trigger + Upload Image + SD card] 32
Action conguration for [Manual Trigger + E-mail Notication] 33
Action conguration for [Network Fail + Upload Image + SD card] 34
Action conguration for [SD card Scheduling] 35
Action conguration for [Reboot] 36

ADVANCED > MOTION SETTINGS 37
ADVANCED > SMTP 39
ADVANCED > ADVANCED NETWORK 40
ADVANCED > HTTPS 42
ADVANCED > RTP 43
ADVANCED > MASK 44
ADVANCED > LIVE VIEW LAYOUT 46
ADVANCED > IP ADDRESS FILTER 47
ADVANCED > SD CARD 48
MAINTENANCE > INITIALIZE & UPGRADE 49
MAINTENANCE > LOGS 50
SUPPORT > SYSTEM / HELP 51

PRODUCT SPECIFICATIONS

TROUBLESHOOTING

GLOSSARY

3

4

6

10

14

52

53

54

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Features

Thank you for purchasing a network surveillance product.
IP MINI BULLET, is a high-performance, Megapixel Network Camera which offers the perfect solution
for integrating network-based video surveillance system.

Key Features

- Onvif Prole S

- 2.43 MP, 1/2.8" Progressive Scan CMOS

- 4 Channel Streaming (H.264 & MJPEG) at different frame rate and bandwidth

- 30fps@1080p(1920x1080)

- D-WDR, 3DNR, DSS, BLC, AGC

- 12VDC / Power over Ethernet (IEEE 802.3af)

- Built-in Micro-SD/SDHC card slot for recording video streams (Max. 32 GB)

- Multi-area motion detection

- Powerful event management

- IP67 (Waterproof Type)

System requirements for a PC

- Core 2 Duo or higher, or equivalent AMD®

- 2 GB RAM or higher

- graphics card 256 MB RAM

- CD-ROM drive (for using User’s Manual and software)

- Microsoft® Windows® XP, 2000, 2003 Server, Vista, Window 7,8

- Window 8 is supported only in Desktop mode

- DirectX® 9.0 or later

- Microsoft® Internet Explorer® 7.x or later(32bit)

- Adobe® Reader® (for reading User’s Manual in CD-ROM)

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Description and function

1. Reset Button Resets the product to the factory default settings.

2. Power Input (12VDC) Connect 12VDC power.

3. Network Connector The network camera connects to the network via a standard network
cable. PoE is supported.

4. Sevice Video Connector Extra video output for convenient installing.

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Installation

1. Connect the camera to the network using a UTP cable (CAT. 5). Power can be supplied via

the network cable (PoE).

2. Connect 12VDC to the power terminal. This is not necessary if the network camera is

connected to a PoE hub or midspan.

3. Check that the status LED indicates the correct conditions (Status LED On).

4. Connect the analog monitor to the service video connector for adjusting focus.

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Dimensions

Unit: mm

Ø23

8

104.2

Ø23

8

87

Ø23

50

1/4"-20UNC

40

28.6

8

95

3-Ø3.2

24.8

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The Network Camera can be used with either Internet Explorer or Central Monitoring System (CMS) in
Microsoft Windows operating systems.

Note: For information on installing the Network Camera, please refer to the Installation Guide.

Accessing the Network Camera

1.

Start your browser.

* When you run or install ActiveX, open the Internet Explorer browser as Administrator on Windows Vista, 7,
8 (supported only in the Desktop mode).
Users without administrator rights cannot install ActivX controls. Unless Internet explorer is opened as
administrator, The camera functions of Live Web Viewer cannot work(screen capture, etc.)

2.

Enter the IP address or host name of the Network Camera in the Address eld.

3.

If you are accessing the Network Camera for the rst time, you will see the warning message as

shown below.

4.

Click the warning message and select “Run Add-on” or “Install ActiveX Control…” etc.

5.

Click “Install” to install the Web Viewer.

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6.7.If the Windows Security Alert pop-up window appears, click the “Unblock” Button.

After installing the ActiveX Control, a Login page will be displayed. Enter the user ID and
password.

Note: Default User ID and Password is [ID: admin, Password: admin]

Type the user ID and password to connect to the camera.
LOGIN: Move to the Live Viewer after log in.
SETUP: Move to the Setup screen after log in.

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8. The video image will be displayed in your browser.

Important: To view streaming video in Microsoft Internet Explorer, you must set your browser to
allow the Web Viewer to be installed on your computer. This ActiveX component will be installed

when you access the camera for the rst time.

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Live View page

If the Network Camera has been customized on Setup>Advanced>Live View Layout, the buttons and other
items shown below may or may not be displayed on the Live View page. The following diagram provides an
overview of each available button.

1

11 12 13

1. Host Name – Displays the host name.

2. Video Format – The Video Format drop-down list allows the video format to change instantly on

Play/Stop – The Play/Stop button starts and stops the media stream.

3.

Snapshot – The Snapshot button takes a snapshot of the live image.

4.

Record – The Record button is used to record the current video stream to the local hard drive.

5.

Manual Trigger – The Manual Trigger button triggers an event directly from the Live View

6.

Full Screen - Switch the current video to the maximum size of the monitor.

7.

8. Viewer Magnication – The magnication drop-down list allows the video screen to amplify or

9. Setup – Click the button to congure Network Camera. Please refer to Conguring Network

10. Ratio – Resizing the aspect ratio to 16:9 or 4:3 is only possible with the H.264 video format.

11. Video Indicator –

12. Record Indicator –

13. Motion Indicator –

the Live View page.

The target directory for saving snapshots are …/My document//Snapshots

The target directory for saving video clip are …/My document//Video
Note: Video recording will be terminated automatically after 5 minutes.

page. Click this button to manually start the events instantly.

shrink in live view mode. (0.5x, 1x, 1.5x, 2x)

Camera.

- Streaming / - Stopped.

- Recording / - Stopped.

- detected / - Undetected.

2 3 4 5 6 7 8910

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This section describes how to congure the Network Camera and is intended for:

• Administrators, who have unrestricted access to the entire Setup menu.

• Operators, who have access to the Video & Image, Audio(Option), and Event Conguration settings.

The Network Camera is congured from the Setup menu in a standard web browser.

Accessing the Setup menu

Follow the instructions below to access the Setup menu from a browser.

1. Start the browser and enter the IP address or host name of the Network Camera in the
location / address eld.

2. The Live View page is now being displayed. Click Setup to display the Setup menu.

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Basic > Network

This section describes the basic network settings and SMTP notication. If the SMTP notication feature
is enabled, user can receive an IP change notication by e-mail when the IP address is changed by the

DHCP server.

1. Network Services

A. Static – Assigns a static IP address manually.
B. DHCP – Assigns a dynamic IP address automatically from the DHCP server on your network.

Important: DHCP should be enabled only if you are using the SMTP notication for the IP address

change, or if your DHCP server can update a DNS server, which allows you to access the Network
Camera by the host name. If DHCP is enabled and you cannot access the unit, then you may have to
reset the unit to the factory default and redo the installation again.

2. Network Conguration

A. IP Address – Specify a unique IP address for your Network Camera.
B. Subnet mask – Specify the mask of the Network Camera located subnet.
C. Default gateway – Specify the IP address of the default gateway (router) used for connecting devices
to the network.
D. Test – Test the IP Address which entered is already occupied or not.

3. SMTP Notication(E-mail) for IP Address Change

A. Send to – Enter the e-mail address of receiver.
B. Subject – Enter the e-mail subject as desired.

Important: Before using the SMTP Notication for IP address change, SMTP server has to be set on

Advanced > SMTP.

Note: DHCP is a protocol for automatic IP address assignment on a network. IP address assignment
via DHCP may lead to a situation where the IP address changes and you lose connection with the

Network Camera. Enable the SMTP Notication of IP address change to receive a notication from the

Network Camera when the IP address changes.

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Basic > Users

This section describes the administrator and user account settings. Each user can be congured to

different authority levels.

1. Admin Account

A. Admin ID – Enter the administrator ID.
B. Admin Password – Enter the administrator password.

Important: Factory default value is ID: admin, Password: admin.

2. User Account

A. Add User – Add a user account. Enter the user ID and Password. Each user can be congured to a

different level of authority for Speaker, Stop / Snapshot / Rec. Trigger.

B. User List – Displays list of authorized user for the network camera. Click the modify button to modify

the authority. Click the remove button to erase the user account.

3. Free Pass

Free Pass means that anybody on the network can access the Network Camera and its images (but not
the Setup tools) from a browser without login in to the unit. To enable the feature, check the box to
Enable Free Pass.

Important: If this feature is enabled, all users can access the Live View page without a login process. If
the Network Camera is installed at an area needing privacy, this feature must be disabled.

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Basic > Video

This section the basic settings for video

Important: These setting values will affect the original video and images.

A B C

D

E

F

G

1. VIDEO STREAM

A. Type - Select the video stream type to use for the H.264 and MJPEG image.
B. Resolution - Select the resolution to use for the H.264 and MJPEG image.
C. Encode FPS - This feature is used to limit the frame rate. The frame rate can be set by selecting
values from the drop down list.
D. I-frame interval - I-frame interval of each GOP (Group of Pictures).
E. Bitrate Control

1) Variable bit rate (VBR) - Set the Network Camera to produce the variable bit rate H.264 video.

2) Constant bit rate (CBR) - Set the Network Camera to produce the constant bit rate H.264 video.
F. Average Bitrate - The average amount of data transferred per second.
* Valid value ranges 256 Kbps - 4000 Kbps for 320x240 resolution, 1000 Kbps - 8000 Kbps will be
allowed on bigger resolution.
G. Quality - Changing the image quality affects the amount of bandwidth required. High value
improves image quality, but uses more bandwidth.

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Basic > Video

2. VIDEO

A.

Mirror - Provides 4 mode (Normal, ROTATE 90, ROTATE 270, Hor/Ver of image)

B.

Maximum video stream time - This feature is used to limit the length of time that the streaming
is displayed. Set unlimited or set the maximum time in seconds, minutes or hours. When the set
time has expired, a new stream can be started by refreshing the page in the browser.

C.

Maximum Frame rate - This feature is used to imit the frame rate. The frame rate can be set by
selecting values from the drop down list.

Note: The maximum video stream time does not apply to clients connected via CMS (Central Monitoring System)
software.

A B C

3. Text Overlay Settings

A. Include date – Includes date and time in the video image as congured.
B. Include text – Enter your own text in the eld to overlay text in the video image.

C. Place text/date/time at – Select top or bottom position to display text, date, time.

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Basic > Date & Time

This section describes about the date and time settings.

4

1. Current Server Time

A. Date – Displays current date of Network Camera.
B. Time – Displays current time of Network Camera.

2. New Server Time

A. Set manually – Using this option allows you to enter the time and date manually.
B. Synchronize with NTP server – The Network Camera will sync the time with a NTP server.

The NTP server’s IP address or host name is specied in the Setup>Advanced Network>NTP Setting

C. Synchronize with PC – sync the time with a local computer.

3. Daylight Saving Time

A. Enable this feature to adjust automatically to the daylight savings time.
B. Set the start and end date.

4. Date & Time Format

This format will be used when displaying the date and time as overlay in the video image.

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Advanced > Camera Setting

This section describes the advanced settings of the camera.

1

2

3

4

5

1. Basic Settings

A. Lens Type – The camera lens type.
B. Day and Night Mode – The day and night mode can be selected from the drop down list.

Auto – The camera will automatically switch between IR cut lter On and Off, according to the

current lighting conditions.
Color – The IP camera will always stay in color mode.
Black and White – This camera will be able to “see” infrared light, e.g. at night., thus making the

C. Day Night Control – Adjust day and night lux level.
D. Day Night Delay Time – Adjust day and night delay time.

E. Anti Flicker - Eliminates the ickering caused due to the uorescent light sources. The Anti Flicker

F. 3D DNR – The digital noise reduction can help depress noise under low light situation but also blur some of
the image detail. So it is better to set this value higher under low light situation, and set it lower under good light

condition.

image clearer.

options can be adjusted to 60Hz or 50Hz.

2. Exposure Setting

A. Exposure Mode – The camera’s exposure mode can be set to auto or manual by selecting Auto /

Auto – The IP camera will adjust the exposure automatically.
Manual – The exposure in the ip camera can be controlled manually by Max gain and shutter speed.

B. Slow shutter mode – Enable user to set up the DSS level off, on.
C. Exposure Value – Adjust the exposure target.
D. D-WDR – The brightness of single image is compensated using the gamma curve.
E. BLC - Backlight compensation makes the subject appear clearer when the image background is too bright, or the
subject is too dark.

Manual.

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Advanced > Camera Setting

3. Image Adjustment

A. Saturation – Select an appropriate level by entering a value in the range between 0-255.

Lower values mean less color saturation and the value 255 gives maximum color
saturation.

B. Brightness – The image brightness can be adjusted in the range between 0-255, where a higher value

produces a brighter image.

C. Contrast – The image contrast can be adjusted in the range between 0-128, where a higher value

produces a high contrasted image.

D. Sharpness – The image sharpness can be adjusted by selecting values, where a higher value

produces a sharper image.

E. Hue – The image hue can be adjusted in the range between 0-30 where a higher value produces a

sharper image.

4. White Balance Setting

A. White Balance – The image quality can be modied by selecting one of the white balance modes.

5. Live View Image Setting

A. View live image after setting – Open the additional secondary window to help camera setting.

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Advanced > Event Server

This section describes conguring the event server used in the event action section.

1. Select Server

A. Select the server type to congure. Conguration is only available for FTP servers.

2. Server FTP

- FTP Server Name – Enter the any descriptive name.

- IP Address – Enter the server’s IP address or host name.

Important: DNS server must be specied in the Setup>Advanced>Advanced network if you are

using a host name.

- Port No. – Enter the port number used by the FTP server. The default is 21.

- Upload Path – Specify the path to the directory where the uploaded images will be stored.
Note that a directory must be created in the FTP server before using this feature.

- User Name – Enter the User ID.

- Password – Enter the Password.

3. Event Server List

- Display all of the congured servers. Click modify button to modify setting values.

Click remove button to erase the event server.

Note: A total of 3 event servers can be congured.

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Advanced > Event Actions

This section describes how to congure the Network Camera for event handling. Various actions can
be congured to run when certain types of event occur.

1. Trigger / Action Type

Denes the trigger type or action type.

2. Action Conguration

Congures parameters of event action describing how and when the Network Camera is going to

perform the certain actions.

3. Event List

Displays all of the congured actions. Click the modify button to modify the setting values.

Click the remove button to erase the event action.

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Prepare to congure event action

Event Servers are used for receiving uploaded image les and/or notication messages. To set up an

Event server for your Network Camera, go to Setup > Advanced > Event Server or Setup > Advanced
> SMTP and enter the required information according to the selected server type.

Note: When High image resolution and/or lower compression levels is used for uploading images to
FTP server, SMTP server, individual images may be missing.
If this occurs, Lower image resolution and/or lower compression levels must be used for seamless
uploading.

Server Type Purpose Information required

FTP Server Receives uploaded images - Descriptive name of your choice

- User Name and Password (to FTP server)

- Upload path

- Port number

E-mail (SMTP) Receives uploaded images

Receives notication messages

Variation of event action conguration

Trigger Type Action Type Upload Type Consequence

Motion detection Upload image FTP Upload images to FTP server

- Descriptive name of your choice

- User Name and Password (to SMTP server)

E-mail Upload images via E-mail.

SD CARD Save images or videos to SD card.

E-mail notication Send a notication message

Manual Trigger Upload image FTP Upload images to FTP server

E-mail Upload images via E-mail.

SD CARD Save images or videos to SD card.

E-mail notication Send a notication message

Network Fail Upload image SD CARD Save images or videos to SD card.

SD Card Scheduling Upload image SD CARD Save videos to SD card.

Reboot E-mail notication Send a notication message

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Action configuration for [Motion Detection + Upload Image + FTP]

2

1

3

4 5

6

7

8
9

12

13

10

11

14

15

16

1. Enter a descriptive event name.

2. Select the enable

3. Select the trigger type to motion detection.

4. Select the action type to upload image.

5. Select the upload type to FTP.

6. Select the FTP server that will receive uploaded image files.

7. Select the image frequency. (frame per second)

8. Select the pre-trigger buffer.

9. Select the post-trigger buffer.

10. Enter a descriptive image name.

11. Select the suffix of image name.

12. Select the schedule by a day of the week.

13. Enter the start time in a 24hour format.

14. Enter the end time in a 24hour format.

15. Click the Add button to add configuration on the event list.

16. Click the Save button to save configuration.

Note: Pre-trigger buffer - A pre-trigger buffer contains images/video from the time immediately

preceding the trigger. These are stored internally in the camera. This buffer
can be very useful when checking to see what caused the trigger.

Post-trigger buffer - This function is the counterpart to the pre-trigger buffer described above and

contains images/video from the time immediately after the trigger.

Important: Image frequency and Pre-trigger buffer can be changed depending on the settings of JPEG

frame rate.

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Conguring the Network Camera

Action configuration for [Motion Detection + Upload Image + E-mail]

1

3

6

8 9

10

11

12

15

16 17

18

19

2

4

7

13

14

5

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to motion detection.

4. Select the action type to upload image.

5. Select the upload type to E-mail.

6. Enter the E-mail address which receives image files.

7. Enter a descriptive subject.

8. Enter a descriptive message.

9. Select the number of images.

10. Select the image frequency. (frame per second)

11. Select the pre-trigger buffer.

12. Select the post-trigger buffer.

13. Enter a descriptive image name.

14. Select the suffix of image name.

15. Select the schedule by a day of the week.

16. Enter the start time in a 24hour format.

17. Enter the end time in a 24hour format.

18. Click the Add button to add configuration on the event list.

19. Click the Save button to save configuration.

Note: Pre-trigger buffer - A pre-trigger buffer contains images/video from the time immediately

preceding the trigger. These are stored internally in the camera. This buffer
can be very useful when checking to see what caused the trigger.

Post-trigger buffer - This function is the counterpart to the pre-trigger buffer described above and

contains images/video from the time immediately after the trigger.

Important: Image frequency and Pre-trigger buffer can be changed depending on the settings of JPEG

frame rate.

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Action configuration for [Motion Detection + Upload Image + SD Card]

1

3

6

8

9

10

13

14

16

7

11

12

2

4

15

5

17

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1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to motion detection.

4. Select the action type to upload image.

5. Select the upload type to SD Card.

6. Select the recording file format.

7. Rec. Stream - The stream which stored to SD CARD.

Note: Only H.264 stream can be selected when File Format is AVI.

Only MJPEG stream can be selected when File Format is JPEG.

8. Select the image frequency.(frame per second)

Note: When select the AVI le format image frequency will be disabled.

9. Select the pre-trigger buffer.

10. Select the post-trigger buffer.

11. Enter a descriptive image name.

12. Select the suffix of image name.

13. Select the schedule by a day of the week.

14. Enter the start time in a 24hour format.

15. Enter the end time in a 24hour format.

16. Click the Add button to add configuration on the event list.

17. Click the Save button to save configuration.

Note:
Pre-trigger buffer - A pre-trigger buffer contains images / video from the immediately preceding the

trigger.
These are stored internally in the camera. This buffer can be very useful when checking to see what
caused the trigger.

Post-trigger buffer - This function is the counterpart to the pre-trigger buffer described above and

Important: Image frequency and pre-trigger buffer can be changed depending on the settings of JPEG

frame rate.

contains image / video from the time immediately after the trigger.

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Action configuration for [Motion Detection + E-mail Notification]

1

3

5

7

8

9

11

12

2

4

6

10

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to motion detection.

4. Select the action type to e-mail notification.

5. Enter the e-mail address which receives notification.

6. Enter a descriptive subject.

7. Enter a descriptive message.

8. Select the schedule by a day of the week.

9. Enter the start time in a 24 hour format.

10. Enter the end time in a 24 hour format.

11. Click the Add button to add configuration on the event list.

12. Click the Save button to save configuration.

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Action configuration for [Manual Trigger + Upload Image + FTP]

1

3

6

7

8

9

12

13

15

16

10

11

2

4

14

5

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to manual trigger.

4. Select the action type to upload image.

5. Select the upload type to FTP.

6. Select the FTP server that receives uploaded image files.

7. Select the image frequency. (frame per second)

8. Select the pre-trigger buffer.

9. Select the post-trigger buffer.

10. Enter a descriptive image name.

11. Select the suffix of image name.

12. Select the schedule by a day of the week.

13. Enter the start time in a 24hour format.

14. Enter the end time in a 24hour format.

15. Click the Add button to add configuration on the event list.

16. Click the Save button to save configuration.

Note: Pre-trigger buffer - A pre-trigger buffer contains images/video from the time immediately

preceding the trigger. These are stored internally in the camera. This buffer
can be very useful when checking to see what caused the trigger.

Post-trigger buffer - This function is the counterpart to the pre-trigger buffer described above and

contains images/video from the time immediately after the trigger.

Important: Image frequency and pre-trigger buffer can be changed depending on the settings of JPEG

frame rate.

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Action configuration for [Manual Trigger + Upload Image + E-mail]

1

3

6

8

10

11

12

15

16 17

18

14

13

2

4

7

9

5

19

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to manual trigger.

4. Select the action type to upload image.

5. Select the upload type to E-mail.

6. Enter the e-mail address which receives
image files.

7. Enter a descriptive subject.

8. Enter a descriptive message.

9. Select the number of images.

10. Select the image frequency.

11. Select pre-trigger buffer.

12. Select post-trigger buffer.

13. Enter a descriptive image name.

14. Select the suffix of image name.

15. Select the schedule by a day of the week.

16. Enter the start time in a 24hour format.

17. Enter the end time in a 24hour format.

18. Click the Add button to add configuration
on the event list.

19. Click the Save button to save
configuration.

(frame per second)

Note: Pre-trigger buffer - A pre-trigger buffer contains images/video from the time immediately

preceding the trigger. These are stored internally in the camera. This buffer
can be very useful when checking to see what caused the trigger.

Post-trigger buffer - This function is the counterpart to the pre-trigger buffer described above and

contains images/video from the time immediately after the trigger.

Important: Image frequency and pre-trigger buffer can be changed depending on the settings of JPEG

frame rate.

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Action configuration for [Manual Trigger + Upload Image + SD Card ]

1

3

6

8

9

10

13

14

17

7

16

2

4

11

12

15

5

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to Manual Trigger.

4. Select the action typ to upload image.

5. Select the upload type to SD Card.

6. Select the recording file format.

7. Rec. Stream - The stream which stored to SD Card.

Note: Only H.264 stream can be selected when File Format is AVI.
Only MJPEG stream can be selected when File Format is JPEG.

8. Select the image frequency. (frame per second)

Note: When selet the AVI le format image frequency will be disabled.

9. Select the pre-trigger buffer.

10. Select the post-trigger buffer.

11. Enter a descriptive image name.

12. Select the suffix of image name.

13. Select the schedule by a day of the week.

14. Enter the start time in a 24hour format.

15. Enter the end time in a 24hour format.

16. Click the Add button to add configuration on the event list.

17. Click the Save button to save configuration.

Note: Pre-trigger buffer - A pre-trigger buffer contains images/video from the time immediately

preceding the trigger. These are stored internally in the camera. This buffer
can be very useful when checking to see what caused the trigger.

Post-trigger buffer - This function is the counterpart to the pre-trigger buffer described above and

contains images/video from the time immediately after the trigger.

Important: Image frequency and pre-trigger buffer can be changed depending on the settings of JPEG

frame rate.

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Action configuration for [Manual Trigger + E-mail Notification]

1

3

5

7

8

9

11

12

2

4

6

10

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to manual trigger.

4. Select the action type to e-mail notification.

5. Enter the e-mail address which receives notification.

6. Enter a descriptive subject.

7. Enter a descriptive message.

8. Select the schedule by a day of the week.

9. Enter the start time in a 24 hour format.

10. Enter the end time in a 24 hour format.

11. Click the Add button to add configuration on the event list.

12. Click the Save button to save configuration.

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Action configuration for [Network Fail + Upload Image + SD Card]

1

3

6

8

9

10

13

14

16

17

7

2

4

11

12

15

5

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to network fail.

4. Select the action type to upload image.

5. Select the upload type to SD Card.

6. Select the recording file format.

7. Rec Stream - The stream which stored to SD Card.

Note: Only H.264 stream can be selected when File Format is AVI.

Only MJPEG stream can be selected when File Format is JPEG.

8. Select the image frequency. (frame per second)

Note: When the AVI le format is selected, the image frequency will be disabled.

9. Select the pre - trigger buffer.

10. Select the post - trigger buffer.

11. Enter a descriptive image name.

12. Select the suffix of image name.

13. Select the schedule by a day of the week.

14. Enter the start time in a 24hour format.

15. Enter the end time in a 24hour format.

16. Click the Add button to add configuration on the event list.

17. Click the Save button to save configuration.

Note: Pre-trigger buffer - A pre-trigger buffer contains images / video from the immediately preceding the
trigger.
These are stored internally in the camera. This buffer can be very useful when checking to see what caused the
trigger.
Post-trigger buffer - This function is the counterpart to the pre-trigger buffer described above and contains
image / video from the time immediately after the trigger.
Important: Image frequency and pre-trigger buffer can be changed depending on the settings of JPEG frame rate.

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Action configuration for [SD Card Scheduling]

Note: The avi le is continuously saved as 1 minute les.

1

3

4

6 7

8

9

11

12

2

5

10

1. Select the trigger type to sd card scheduling.

2. Select the enable.

3. Enter the avi name.

4. Rec Stream - The stream which stored to SD Card.

5. Select the suffix of the image name.

6. Select the SD Card scheduling list setup index.

7. Select use.

8. Select the schedule by a day of the week.

9. Enter the start time in a 24hour format.

10. Enter the end time in a 24hour format.

11. Click the Add button to add configuration on the event list.

12. Click the Save button to save configuration.

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Action configuration for [Reboot]

1

3

4

6

7

8 9

10

11

2

5

1. Enter a descriptive event name.

2. Select the enable.

3. Select the trigger type to reboot.

Note: Action type is pre-selected to e-mail notication.

4. Enter the e-mail address which receives notification.

5. Enter a descriptive subject.

6. Enter a descriptive message.

7. Select the schedule by a day of the week.

8. Enter the start time in a 24 hour format.

9. Enter the end time in a 24 hour format.

10. Click the Add button to add configuration on the event list.

11. Click the Save button to save configuration.

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Advanced > Motion Settings

1

2

1. Motion Detection Area

A. This screen displays the live video image and users can configure the motion
detection field as desired on the screen.

2. Motion Detection Setting

A. Motion Detection Setup – Creates Motion Detection field. Enter the name of the Motion

B. Motion Detection List – Display all of the Motion Detection fields. Click the modify button

Note: A total of 5 motion elds can be congured.

Detection field, threshold, sensitivity and idle time. Click the
add button to create the new field.

to modify setting values. Click the remove button to erase the
Motion Detection field.

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Configuration of motion detection

6

7

8

1

2

3 54

9

1. Enter a descriptive window name.

2. Select the Threshold Value.

Note: Higher level – Only very large objects trigger motion detection.

Lower level – Even small objects trigger motion detection.
(Default values: 20%)

3. Select Sensitivity.

Note: Higher level – Higher sensitivity for object movement.

Lower level – Lower sensitivity for object movement.
(Default values: 50%)

4. Select Idle Time.

Note: Set the idle time to avoid continued event triggering by motion detection. Event will not be
triggered again during this period of time.

5. Click the add button to create a new Motion Detection window.

6. Display the name of Motion Detection window.

7. Click the center of the window and drag to the desired position.

8. Drag the bottom right-hand corner to adjust the window size.

9. Click the save button to save conguration.

Examples:
A. Avoid triggering on small objects in the video image by setting the Object Size level to high.
B. To reduce the number of triggers when there are a lot of movements during a short period of time,
select a high Idle Time level.

C. To only detect ashing light, low Sensitivity should be selected. In other cases, a high Sensitivity

level is recommended.

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Advanced > SMTP

This section describes how to configure the SMTP server.

1

1. SMTP Server

A. Server Name – Enter the SMTP server’s Network address or host name.

Important: A DNS server must be specied in the Setup>Advanced>Advanced network if you are using

a host name.

B. Use the following type of encrypted connection: Select the SSL option.
C. User Name – Enter the user account which is registered with the SMTP server.
D. Password – Enter the user password.

Note: If your mail server does not require authentication, you don’t need to enter the user name and
password.

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Advanced > Advanced Network

This section describes the advanced network settings.

1

2

3

4

5

6

7

8

9

10

1. Host Name Setting

A. Host Name – The Network Camera can be accessed using a host name instead of an IP address. The

host name is usually the same as the assigned DNS name. It is always the rst part of a fully
qualied domain name and is always one word, with no period.

2. DNS Setting

A. Primary DNS - Enter the IP address of the primary DNS server. This server provides the translation

of host names to the IP addresses on your network.
B. Secondary DNS - Specify the IP address of the secondary DNS server.
This will be used if the primary DNS server is unavailable.

Note: When setting up the Network Camera to use DHCP servers for obtaining network settings, the
Network Camera will automatically look up and use the DNS server settings as provided by DHCP.

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3. NTP Setting

A. NTP IP Address – Enter the NTP server’s IP address or host name.

Important: The DNS server must be specied if you are using a host name.

4. HTTP

A. HTTP Port – Enter the HTTP port the Network Camera will use. The default port is 80. Alternatively,

any port in the range 1024-65535 may be used, but check rst with your system administrator before

changing the default setting.

5. HTTPS

A. HTTPS Port – Enter the HTTPS port the Network Camera will use. The default port is 443.

Alternatively, any port in the range 1024-65535 may be used, but check rst with your system

administrator before changing the default setting.

6. RTSP

A. RTSP Port – Enter the RTSP port number the Network Camera will use. The default port is 554.

7. Onvif Security

Onvif message certication check.

8. UPNP

A. Enable UPNP - Check this box to enable UPNP.

9. DDNS Service

A. Enable – Check this box to enable DDNS service.
B. Host Name – Enter the host name which you want to use for DDNS service.

10. DDNS Service Status

A. Displays the DDNS service’s status in your IP product.

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Advanced > HTTPS

This section describes the HTTPS settings. HTTPS provides encryption and secure
identification of the server over an insecure network.

1

2

1. Create

A. Country – Enter a 2 letter code name of the country where the certicate will be used.
B. State or province – Enter the name of the local administrative region where the certicate will be

used.

C. Locality – Enter any other geographical information of the place where the certicate will be used.
D. Organization – Enter the name of the organization to which the entity identied in the

‘Common Name’ belongs to.
E. Organizational Unit – Enter the name of the organizational unit or a department to which the

entity identied in the ‘Common Name’ belongs to.
F. Common Name – Enter the name of a person or an entity that the certicate identies with.
G. Validity – Enter the number of days for which the certicate is valid, used in the case of
self-signed certicate only.
H. Create self-signed certicate – Clicking this button after lling all the above details creates a
self-singed certicate.
I. Create certicate request – Clicking this button after lling all the above details except for

Validity(validity is used only for a self signed certicate) creates a certicate request which is in the

form of PEM formatted data.

J. Created Certicate Request – Shows the details of the certicate request currently present in the

server.

• Remove – Removes an already existing certicate.

• View – Shows the PEM formatted certicate request.

K. Installed Certicate – Shows the details of the self signed certicate.

• Remove – Removes an already existing certicate.

2. Install signed certicate

A.Certicate – The certicate is installed by browsing to the location of the certicate and then clicking

Install.

Note: Only one certicate can be installed at a time. To install a new certicate any existing certicate
should be removed rst.

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Advanced > RTP

This section describes the RTP settings. The RTP settings manage the IP addresses and port
numbers to use for video streams.

1

2

1. Port Range

A. The RTP port range denes the range of ports that the video streams will automatically use. Limit

the range of ports permitted for RTP unicast or multicast by entering the Start port and End port in the

provided elds with the value between 1024 and 65535.

2. Multicast

A. IP Address – Enter the IP address that the Network Camera will use for multicast. Multicast IP

address has to be specied in the range 224.xxx.xxx.xxx-239.xxx.xxx.xxx.

B. Port – Enter the multicast port the Network Camera will use for multicast. The multicast port can be
adjusted in the range 1024-65534 but it has to be even values. If the multicast port is 0, the Network
Camera will assign the multicast port automatically.
C. Time to Live – If IP packets (i.e. data) fail to get delivered to their destination within a reasonable

length of time (which could be for various reasons), this setting will tell network routers when to

discard the packet.

The value is usually measured in ‘hops’, i.e. the number of network routers that can be passed

before the packet arrives at its destination or drops in the middle.

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Advanced > Mask

This section describes how to configure privacy mask.

1

2

1. Privacy Mask Area

A. This screen displays the live video image and user can congure a Privacy Mask window as

desired on the screen.

2. Privacy Mask Setting

A. Setup Mask – Creates Privacy Mask window. Enter the name of the Privacy Mask window,
enable the check box for use then click the add button to create a new window.
B. Mask List – Display all of the Privacy Mask windows. Click the modify button to modify setting

values.

Click the remove button to erase the Privacy Mask window.

Note: A total of 5 Privacy Mask window can be congured.

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Configuration of privacy mask

Create a Privacy Mask window with the following steps as shown below.

1. Enter a descriptive window name.

2. Check the check box for use.

3. Click the add button to create the new Privacy Mask window.

4. Displays the name of Privacy Mask window.

5. Click the center of the window and drag to the desired position.

6. Drag the bottom right-hand corner to adjust the window size.

7. Click the save button to save the conguration.

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Advanced > Live View Layout

This section describes the settings of the live view layout.

1

2

1. Display Control in the Live View

- The live view page can be customized as desired. To enable the control buttons,
check the preferred check box.

- In case of Manual alarm button, users can select pulse or active/inactive mode.

2. User Dened Web Links

- Displays the web link specied by the user in the live view page.

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Advanced > IP Address Filter

This section describes how to deny access to the Network Camera from a specific IP address.

1

2

1. Security Function: Deny

A. Enable IP address lter – Checking this option will allow the user to either deny or allow access to

the ip address in the list, which can be controlled by clicking on Deny or Allow option.

2. IP Filter

A. Add IP Filter – Enter the IP address that you want to reject. The IP address can be entered by range.
B. IP Filter List – Displays all of the denied IP address. Click the modify button to modify setting values.
Click the remove button to erase the IP address.

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Advanced > SD CARD

This section describes how to manage SD Cards and search for recorded files.

1

2

3

4

1. Information

A. Capacity - If shows the total capacity of the SD Card.
B. Usage - If shows a usage percentage of the SD Card.

Note: When the overwrite setting is congured to disable, image can’t be saved if the available

storage size is less than 8 megabytes.

2. Command

A. Format - Click the Format button to initialize the SD Card.

Caution: This feature will erase all recorded les permanently.

B. Unmount - Click the Unmount button before removing the SD Card from the Network Camera.

Caution: User must llow this procedure prior to removing the SD Card in order to prevent damage

to the recorded les.

3. Setting

A. Overwrite - In the event of reching memory capacity, recorded les will be erased chronically in

order to records new events.

B. FTP Upload - Recorded les in SD card feeds via FTP.

4. Search Recording Files

You can search through the recorded les.
Also the recorded les can be downloaded pr deleted

Note: We recommend the VLC Media Player for playing recorded les.

(http://www.videolan.org/vlc/)

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Maintenance > Initialize & Upgrade

This section describes how to reset the Network Camera and upgrade the firmware.

1. Initialize

A. Reboot – Reboot the Network Camera.
B. Restore – Reset all setting values, except network setting values.
C. Factory Default – Reset all setting values to the original factory settings.

Important: The Default button should be used with caution. Pressing this will return all settings to the
factory default values, which also means that the IP address will need to be set again to make the unit
accessible.

2. Backup, Restore

A. Backup – Click the backup button to make a backup of all of the setting values in the Network
Camera.
B. Restore – If it is necessary to restore the camera to previous backed up settings, click the browse

button to locate the saved backup le and then click the restore button.

3. Upgrade

Upgrade – To upgrade the rmware for the Network Camera, click the browse button to nd the
rmware le and then click the upgrade button.

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coNFigURiNg thE NEtwoRk cAMERA

Maintenance > Logs

This section describes the system logs.

1. System Logs

The Network Camera records when a particular event occurs in the log record.

A. First Page – Go to the rst page of the log record.

B. Previous Page – Go to the previous page of the log record.
C. Next Page – Go to the next page of the log record.
D. Remove Logs – Remove all of the log record.

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coNFigURiNg thE NEtwoRk cAMERA

Support > System / Help

This section describes the system information and help menu.

1. System Information

Displays the system information of the Network Camera.

2. Guide for Troubleshooting

If you suspect a problem is being caused by incorrect conguration or some other minor problem,

consult the troubleshooting guide.

3. Server Information for Repair

It would be helpful when you contacting your support channel with this report.

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PRodUct SPEciFicAtioNS

ITEM DESCRIPTION

Image Device 1/2.8” SONY 2.43M Progressive Scan CMOS

f=3.7mm (3MP) / f=4.3mm (3MP) / f=6mm (3MP) / f=8mm (1.3MP)
/ f-4.3mmP4 (1.3MP)

H.264 Main Prole

Motion JPEG
H.264: Max. (1920x1080)@30fps

H.264: Min. (320x240)@5fps
MJPEG: Max. (1920x1080)@30fps
MJPEG: Min. (320x240)@5fps

Brightness, Contrast, Saturation, Sharpness, White Balance, Exposure Control,
Rotation of Images, Text and Image Overlay, Privacy Masking (5 Zones), BLC,
AGC, D-WDR, 3D DNR, DSS (Slow Shutter mode)

Multiple user access levels with password protection, HTTPS (SSL)

IP address ltering: Deny, Allow

IPv4, HTTP, HTTPS, TCP, RTSP, RTP, UDP, IGMP, RTCP,
SMTP, FTP, ICMP, DHCP, ARP, DNS, DDNS, UPnP

Onvif Prole S

Open API for software integration, including API, SDK

Intelligent video, Network Fail, SD card scheduling, Reboot, Manual Triggers

JPEG image upload via FTP & Email (SSL), Notication via E-mail, Recording

AVI or JPEG using Micro-SD
Video format change

Stream play / stop
Snapshot
Instant recording (Max 5. minutes)
Manual Trigger

Screen magnication

Full screen
CPU : ARM 1136-S

RAM : 256 MB
Flash : 256 MB
Real-time clock with backup battery

RJ-45 for Ethernet 10baseT/100baseTX with PoE
Power Input: 12VDC
BNC for Service Video
Micro-SD card socket, Status LED

Temperature: - 10°C ~ +50°C (14°F ~ 122°)

Humidity Max. 80% RH (non-condensing)

Temperature: - 20°C ~ +60°C (-4°F ~ 140°)

Humidity Max. 90% RH (non-condensing)

Installation Guide, Manual CD, Mounting Bracket

Day/Night Electronic D/N

Minimum Illumination 0.2 Lux (F2.0, DSS Off) / 0.05 Lux (DSS On)

Shutter Speed 1/25 s - 1/8,000 s

IR Distance -

Video

Audio / Micro-SD

Network

System

Integration

Web Viewer

General

Lens

IR LED -

Video Codec

Resolutions

(H.264/MJPEG)

Video Streaming 4 Channel Stream at different frame rate and bandwidth

Image Settings

Audio Codec -

Audio I/O -

Micro-SD/SDHC Max. 32 GB (Built-in Card Slot)

Security

Supported

Protocols

API

Intelligent Video Video motion detection (5 Zones)

Alarm Triggers

Alarm Events

Processors and

Memory

Power PoE Class 3 (IEEE 802.3af), 12VDC Max. 220 mA

Interfaces

Operating

Conditions

Storage

Conditions
Conformity CE, FCC

IP Rating IP67 (Waterproof Type)

Dimension Ø23 (Ø0.91”) x 101.2 (3.98”)

Weight Approx. 118 g (0.26 lbs)

Accessories

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tRoUbLEShootiNg

This section describes the symptoms, possible causes and corrective actions.

Symptoms Remedial Actions

If the Network Camera and your computer are located on

Problems with IP
address setting

The Network
Camera cannot
be accessed
from a web
browser.

The Network Camera
is located on a
different subnet.

The IP address is
being used by
another device.

Cannot log in

IP address has been
changed by DHCP

Other networking
problems

different subnets, you will not be able to set the IP address.
Contact your network administrator for obtaining an IP
address on the same subnet as the computer that you are
performing installation from.

Contact your network administrator. You must obtain a new
IP address and reinstall the Network Camera.

Check if the user ID and password is correct. The ID and
password are case sensitive.

Recongure the IP address using the IP Installer.

If a dynamic IP address via DHCP is required, enable the

DHCP and congure the SMTP Notication (Email) For IP

Address Change from the Setup>Basic>Network settings.

Check the network cable by connecting it to another network
device, then Ping the device from your computer.

The Network
Camera cannot
be accessed
externally

The Network
Camera does not
turn on

No image
displayed in the
web viewer

Video image
problems

Motion Detec­tion

Firewall protection Check the Internet rewall with your network administrator.

Default gateway
required

DC power supply Check the power.

PoE power supply

ActiveX

Missing images in
uploads

Slow performance

Image is not clear

Video is stopped

Blank Screen Check the power source of the connected camera.
Video is often broken Lower the target bit late (H.264) or image quality (JPEG)

Function is not
working

Check if you need to congure the default gateway settings.

Check the Ethernet (CAT 5) cable that is connected to a PoE
compatible power supply unit. Some power supply unit may
not provide power when the total power supply limitation is
exceeded. Check the Operating Instructions of the PoE
power supply unit for maximum power output.

To run the View Program in Microsoft Internet Explorer,

congure your Web browser to allow the ActiveX controls.

Also, make sure that Web Viewer component is installed on
your PC.

This can occur when trying to use a larger image buffer than
is actually available. Try lowering the frame rate or the
upload period.

Slow performance may be caused by e.g. heavy network

trac, multiple users accessing the Network Camera, low

performance computer, using features such as Motion
Detection, Event action.

Adjust the focus of the camera.
Check the target bit late (H.264) or image quality (JPEG) is not

congured too low.

Check if the network cable of the Network Camera is correctly
connected. In case user uses switches or routers, check whether
these network equipments are working properly.

Check if the Motion Detection is enabled.
Check the sensitivity level
Check the setting of the Motion Detection area.

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gLoSSARy

This section provides glossary for understanding the Network Camera.

A.

ActiveX:

Aspect ratio:

B.

BOOTP : A protocol that can automatically congure a network device (give it an IP address).

C.

Client/

Server:

D.

DC-iris: The iris, a mechanism that automatically regulates the amount of light allowed entering

dB (Decibels):

De-interlacing:

A-DSL : Digital Subscriber Line. A means of transferring data via standard phone line.

A control (or set of rules) used by a browser. ActiveX controls are often downloaded and
installed automatically as required.

Application Programming Interface. The API can be used for integrating products into

API:

other applications.
Address Resolution Protocol. Used to associate an IP address to a hardware MAC ad-

ARP:

dress. A request is broadcasted on the local network to nd out what the MAC address

is for the IP address.
A ratio of width to height in images. A common aspect ratio used for television screens

and computer monitors is 4:3. High-denition television (HDTV) uses an aspect ratio of

16:9.

Common Gateway Interface. A set of rules (or a program) that allows a Web Server to

CGI:

communicate with other programs.
Describes the network relationship between two computer programs, in which one, the

client makes a service request from another - the server.

to CCD, is electrically controlled by the camera
A unit to measure sound level changes. A 3dB change is the smallest level change we

can hear. A gain of 0dB will leave the signal level unchanged.
De-interlacing is the process of converting a stream of interlaced frames to a stream of

progressive frames.

E.

Ethernet: A widely used networking standard.

F.

Firewall:

Full-duplex: Transmission of data, e.g. audio(Option), in two directions simultaneously.

A virtual barrier between a LAN (Local Area Network) and other networks, e.g. the inter­net.

FTP: File Transfer Protocol. Used for the simple transfer of les to and from an FTP server.

G.

G.711:

G.726:

G.711 is the international standard for encoding telephone audio(Option) on 64 Kbps
channel. It is a pulse code modulation (PCM) scheme operating at 8 kHz sample rate.

Frequently used speech-compression algorithm in telecommunications due to its high
perceived speech quality and low resource requirements.

H.

Half-duplex:

HTTP-S:

(HTTPS)

A half-duplex link communicates in one direction at a time only, Just like a walkie-talkie.
Two way communications is possible, but not simultaneously.

Hypertext Transfer Protocol. The set of rules for exchanging les (text, images, sound,

HTTP:

video, and other les) on the World Wide Web.

An extension to the HTTP protocol to support the transmitting data securely over the
World Wide Web.

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gLoSSARy

I.

Intranet :

IP address:

J.

L.

Linux: A popular operating system that is “open source” and practically free of charge.

M.

Mbit/s:

MPEG4:

Multicast:

A private network limited to an organization or corporation. Usually closed to external

trac.

IP: Internet Protocol.

A unique set of numbers used by a computer on the network to allow it to be identied and

found.

JPEG: A standard image format, used widely for photographs. Also known as JPG

A local area network (LAN) is a group of computers and associated devices that typically

LAN:

share common resources within a limited geographical area.

Lux: A standard unit for light measurement.

Megabits per second. A unit for measuring speeds in networks.
A LAN might run at 10 or 100 Mbit/s

A video compression standard that makes good use of bandwidth.
It can provide DVD-quality video streams at less than 1 Mbit/s.

A bandwidth-conserving technology that reduces bandwidth usage by simultaneously
delivering a single stream of information to multiple network recipients.

P.

A small utility used for sending data packets to network resources to check that they are

Ping:

working and that the network is intact.

Pre / post

alarm image:

Protocol:

The images from immediately before and after an alarm.

A special set of rules governing how two entities will communicate. Protocols are found
at many levels of communication, and there are hardware protocols and software proto­cols.

R.

Router:

A device that determines the next network point to which a packet should be forwarded

on its way to its nal destination. A router is often included as part of a network switch.

Real Time Transfer Protocol. A transfer protocol designed for the delivery of live con-

RTP:

tent, e.g. MPEG4.
Real Time Streaming Protocol is a network control(e.g. play, stop, etc) protocol used in

multimedia, and a starting point for negotiating transports such as RTP, multicast and

RTSP:

Unicast. RTSP can be considered a “remote control” for controlling the media stream
delivered by a media server. RTSP servers typically use RTP as the protocol for the actual
transport of audio(Option) / video data.

S.

SMTP: Simple Mail Transfer Protocol is the protocol used to send e-mail across the Internet.

SNMP: Simple Network Management Protocol. An application layer protocol that facilitates the

Subnet Mask: An IP address consists of two components: the network address and the host address.

Switch: Whilst a simple hub transmits all data to all devices connected to it, a switch only trans-

SMTP authentication is a way of allowing people outside of a domain to use an SMTP
server when sending e-mail.

exchange of management information between network devices. It is part of the TCP/IP
(Transmission Control Protocol/Internet Protocol) protocol suite.

“Subnetting” enables a network administrator to further divide the host part of the ad-

dress into two or more subnets. The subnet mask identies the subnet to which an IP

address belongs.

mits the data to the device it is specically intended for.

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gLoSSARy

T.

Transmission Control Protocol/Internet Protocol. A suite of network protocols that

TCP / IP:

U.

Unicast: Communication between a single sender and a single receiver over a network.

V.

Varifocal: A varifocal lens provides a various range of focal length, as opposed to a lens with a

W.

Web server: A program on a computer that delivers the resources requested by the web use

determine how data is transmitted. TCP/IP is used on many networks, including the
Internet. TCP keeps track of the individual packets of information and IP contains the
rules for how the packets are actually sent and received.

UDP: The User Datagram Protocol is a communication protocol that offers a limited amount

of service when messages are exchanged between computers in a network that uses
the IP. UDP is an alternative to the TCP and, together with IP, is also known as UDP/IP.

A new connection is established for each new user.

URL: Uniform Resource Locator. An “address” on the network.

xed focal length, which only provides one.

WAN: Wide Area Network. Similar to a LAN, but on a larger geographical scale.

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