Kramer VP-551X User Manual

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P/N: 2900-301296 Rev 7 www.kramerAV.com
USER MANUAL
VP-551X 4K Presentation Matrix Switcher Scaler
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Kramer Electronics Ltd.
VP-551X – Contents
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Contents
Introduction 1
Getting Started 1 Overview 2 Typical Applications 3
Defining VP-551X 4K Presentation Matrix Switcher Scaler 4 Mounting VP-551X 6 Connecting VP-551X 7
Connecting Output to Balanced/Unbalanced Stereo Audio Acceptor 8 Connecting Balanced/Unbalanced Stereo Audio Source to Balanced Input 8 Microphone Setup 9 Wiring the RJ-45 Connectors 9
Operating and Controlling VP-551X 10
Using Front Panel Buttons 10 Controlling Device Via OSD Menu 11 Operating via Ethernet 19
Using the Embedded Webpages 22
Browsing VP-551X Webpages 22 Selecting Input 24 Setting Device Parameters 27 Changing Output Settings 30 Managing HDCP 33 Managing EDID 34 Setting Audio Parameters 35 Setting RS-232 Port Function 37 Setting Webpage Access 41 Defining Auto Sync Off 44 Defining Auto Switching Mode 45 Defining Lock Mode 45 System Maintenance 46 Viewing Device Information 47
Upgrading the Firmware 48 Technical Specifications 49
Default Communication Parameters 51 Input Resolutions Support 51 Output Resolution Support 52 Default EDID 52
Protocol 3000 55
Understanding Protocol 3000 55 Protocol 3000 Commands 56 Result and Error Codes 64
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Kramer Electronics Ltd.
VP-551X – Introduction
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Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Getting Started

We recommend that you:
• Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
• Review the contents of this user manual.
Go to www.kramerav.com/downloads/VP-551X to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving the Best Performance

• Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
• Do not secure the cables in tight bundles or roll the slack into tight coils.
• Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
• Position your Kramer VP-551X away from moisture, excessive sunlight and dust.

Safety Instructions

Caution:
• This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
• For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.
• There are no operator serviceable parts inside the unit.
Warning:
• Use only the power cord that is supplied with the unit.
• Disconnect the power and unplug the unit from the wall before installing.
• Do not open the unit. High voltages can cause electrical shock! Servicing by qualified
personnel only.
• To ensure continuous risk protection, replace fuses only according to the rating specified on the product label which located on the bottom of the unit.
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VP-551X – Introduction
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Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at www.kramerav.com/support/recycling.

Overview

Congratulations on purchasing your Kramer VP-551X 4K Presentation Matrix Switcher
Scaler. VP-551X is a versatile, professional presentation scaler/switcher for 4K@60 (4:4:4) HDMI™,
and for VGA and composite video signals. The unit scales the video and provides options to use the embedded HDMI audio or to select the companion audio channel from one of ten analog audio input signals. After processing and scaling, the embedded AV signal is sent to the HDMI and the HDBaseT outputs simultaneously, and the audio is also sent to a balanced stereo audio output, S/PDIF digital output and a pair of loudspeakers.
VP-551X provides exceptional quality, advanced and user-friendly operation, and flexible
control.

Exceptional Quality

• High-Resolution Video – Supports and scales to/from resolutions up to 4K@60Hz (4:4:4) on the HDMI inputs and output, and 4K@60Hz (4:2:0) on the HDBaseT output.
• Complies with HDMI, HDCP 2.2 and HDR10 standards.
• HDMI Support – HDR10, CEC, xvYCC color (on input), Dolby TrueHD/DTS-HD Master
Audio (by-pass), as specified in HDMI 2.0 as specified in HDMI 2.0.
• Professional Video Quality – Provides selectable aspect ratios (full, best fit, over scan, under scan, letter box and pan scan). Includes built-in ProcAmp for color, hue,
sharpness, noise, contrast and brightness control. Supports PixPerfect™ Scaling
Technology, Kramer’s precision pixel mapping and high-quality scaling technology.
High-quality 3:2 and 2:2 pull-down de-interlacing and full up-scaling and down-scaling of all video input signals.
• High-Performance Switcher/Scaler – Scales HDMI, VGA and Composite video signals for output to two mirrored outputs: HDMI and HDBaseT. Constant output sync prevents signal disruption when switching between inputs and when no video is detected.
• Powerful Audio Features – Including DSP with audio equalization, mixing, delay and more.
• HDTV Compatible.
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VP-551X – Introduction
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Advanced and User-friendly Operation

• 4K and Legacy Inputs – 8 4K@60 (4:4:4) HDMI inputs, 1 VGA input, and 1 CV (composite video) input.
• Versatile Powering Options – Powered by universal power supply (100-240V AC) and provides PoE power to a compatible HDBaseT device.
• Non-Volatile Memory – Saves final settings before shutdown and retains them for next power up.
• Convenient Control Options – Local control via front panel buttons, RS-232, IR remote, and OSD. Long-distance control via embedded webpages and Ethernet.
• Easy Installation – 19” enclosure for rack mounting a unit in a 1U rack space with included rack ears and universal 100-240V AC power connection.
• Auto-switching and auto-scanning of inputs.
• Advanced EDID management per input.

Flexible Connectivity

• Versatile Audio Options – Includes a companion analog audio input for each of the 10 video inputs, enabling the user to embed a separate analog audio channel into each video signal or to bypass an embedded audio input (for example, to support multi-channel, compressed audio formats like Dolby and DTS).
• Provides 2 independent microphone inputs on 6.3mm connectors (each with optional 48V phantom power) for mixing, switching or talk–over.
• On the output, besides the audio embedded on HDMI and HDBaseT outputs, the audio signal is also extracted (de-embedded) and output as balanced stereo analog audio, and as digital audio through an S/PDIF connected device, as well as amplified to 20W per channel for connection to loudspeakers.
• Video Inputs – 8 HDMI, 1 PC and 1 CV.
• Video Outputs – 1 HDBaseT and 1 HDMI.

Typical Applications

VP-551X is ideal for the following typical applications:
• Projection systems in conference rooms, boardrooms, hotels and churches.
• Home theater up-scaling.

Controlling your VP-551X

Control your VP-551X directly via the front panel push buttons (with on-screen menus, or:
• By RS-232 serial commands transmitted by a touch screen system, PC, or other serial controller.
• Remotely, from the infrared remote control transmitter.
• Via the Ethernet using built-in user-friendly webpages.
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VP-551X – Defining VP-551X 4K Presentation Matrix Switcher Scaler
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Defining VP-551X 4K Presentation Matrix Switcher Scaler

This section defines VP-551X.
Figure 1: VP-551X 4K Presentation Matrix Switcher Scaler Front Panel
#
Feature
Function
IR Receiver
Receives signals from the remote-control transmitter.
IR LED
Lights when the unit accepts IR remote commands.
HDMI™
Press to select the HDMI input (from INPUT 1 to INPUT 8).
PC
Press to select the computer graphics input.
CV
Press to select the composite video input.
FREEZE Button
Press to freeze/unfreeze the output video image. Not applicable when in video bypass mode.
MUTE Button
Press to toggle between muting (blocking out the sound) and enabling the audio output (both line and speakers). Muting the audio is not applicable when in audio bypass mode.
MENU Button
Press to enter/escape the on-screen display (OSD) menu.
Navigation Buttons
Press to decrease numerical values or select from several definitions. When not within the OSD menu mode, press to decrease the output volume.
Press to move up the menu list.
Press to increase numerical values or select from several definitions. When not within the OSD menu mode, press to increase the output volume.
Press to move down the menu list.
ENTER
Press to accept changes and change the SETUP parameters.
RESET TO XGA/1080p Button
Press and hold for about 5 seconds to toggle resetting the video resolution to XGA or 1080p.
PANEL LOCK Button
Press and hold for about 3 seconds to lock/unlock the front panel buttons (see Locking and Unlocking Front Panel Buttons on page 10).
1
2
3 4 5
6 7 8
9
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VP-551X – Defining VP-551X 4K Presentation Matrix Switcher Scaler
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Figure 2: VP-551X 4K Presentation Matrix Switcher Scaler Rear Panel
#
Feature
Function
VIDEO INPUT Connectors
HDMI™
Connect to an HDMI source (from INPUT 1 to INPUT 8).
PC 15-pin HD
Connect to a computer graphics source.
CV RCA
Connect to a composite video source.
48V MIC 1 Switch
Move up (ON) to select phantom power for a condenser type microphone; down (OFF) to select a dynamic type microphone.
MIC 1 6mm Jack
Connect to the microphone source 1.
48V MIC 2 Switch
Move up (ON) to select phantom power for a condenser type microphone; down (OFF) to select a dynamic type microphone.
MIC 2 6mm Jack
Connect to the microphone source 2.
AUDIO INPUT Unbalanced Stereo Terminal Blocks
HDMI
Connect to an analog audio HDMI source (from 1 to 8).
PC IN
Connect to an analog audio computer graphics source.
CV IN
Connect to an analog audio composite video source.
LINE OUT Balanced Stereo 5-pin Terminal Block Connector
Connect to a balanced stereo analog audio acceptor. S/PDIF OUT RCA Connector
Connect to a digital audio acceptor.
SPEAKER 4-pin Terminal Block Connector
Connect to a pair of loudspeakers. Mains Socket
Connect the mains power cord.
Mains Fuse Holder
Fuse for protecting the device.
Power Switch
Switch for turning the unit ON or OFF.
HDMI™ OUT
Connect to the HDMI acceptor.
HDBT OUT RJ-45 Connector
Connect to an HDBaseT receiver.
RS-232 9-pin D-sub Connector
DATA
Connect to a PC or controller to tunnel RS-232 via HDBT OUT or connect to the output display to control it.
CTRL
Connect to a PC or remote controller to control VP-551X or connect to a device which you want to control via the VP-551X (see Controlling an External Device on page 38).
ETHERNET RJ-45 Connector
Connects to the PC or other Serial Controller through computer networking.
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VP-551X – Mounting VP-551X
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Mounting VP-551X

This section provides instructions for mounting VP-551X. Before installing, verify that the environment is within the recommended range:
• Operation temperature – 0 to 40C (32 to 104F).
• Storage temperature – -40 to +70C (-40 to +158F).
• Humidity – 10% to 90%, RHL non-condensing.
Caution:
• Mount VP-551X before connecting any cables or power.
Warning:
• Ensure that the environment (e.g., maximum ambient temperature & air flow) is compatible for the device.
• Avoid uneven mechanical loading.
• Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
• Reliable earthing of rack-mounted equipment should be maintained.
To mount the VP-551X on a rack
Attach both rack ears by removing the screws from each side of the machine and replacing those screws through the rack ears or place the machine on a table.
For more information go to www.kramerav.com/downloads/VP-551X
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VP-551X – Connecting VP-551X
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Connecting VP-551X

Always switch off the power to each device before connecting it to your VP-551X. After connecting your VP-551X, connect its power and then switch on the power to each device.
Figure 3: Connecting to the VP-551X Rear Panel
To connect the VP-551X as illustrated in the example in Figure 3:
1. Connect a computer graphics source (for example, a laptop) to the 15-pin HD Input connector .
2. Connect a composite video source (for example, a DVD player) to the CV RCA connector .
3. Connect up to 8 HDMI sources (for example, a Blu-ray player to HDMI 5) to the HDMI connectors .
4. Connect up to 10 balanced audio sources (for example, the PC audio source to the CV IN AUDIO INPUT) to the AUDIO IN terminal block connectors .
5. Connect a microphone to the MIC 2 6mm jack and set the 48V switch on or off, as required .
6. Connect the HDMI OUT connector to an acceptor (for example, a display).
7. Connect the HDBT OUT connector to an acceptor (for example, Kramer TP-580R receiver that is connected to a projector).
8. Connect the S/PDIF OUT RCA connector to a digital audio acceptor (for example, an audio power amplifier).
9. Connect the SPEAKER 4-pin terminal block connector to speakers (for example, Kramer Yarden 6-O speakers).
10. Connect the RS-232 DATA 9-pin D-sub connector to the RS-232 port on the display to control it.
11. Connect the RS-232 CTRL 9-pin D-sub connector to the RS-232 port on a controller (for example, a laptop) to control the VP-551X.
12. Connect the ETHERNET RJ-45 port to the Ethernet.
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VP-551X – Connecting VP-551X
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13. Connect the power cord to the VP-551X mains socket and to the mains electricity (not shown in Figure 3).
The LINE OUT 5-pin terminal block connector , audio acceptor, and power cord are not shown in Figure 3.
Connecting Output to Balanced/Unbalanced Stereo
Audio Acceptor
The following are the pinouts for connecting the output to a balanced or unbalanced stereo audio acceptor:
Figure 4: Connecting to a Balanced Stereo Audio
Acceptor
Figure 5: Connecting to an Unbalanced Stereo Audio
Acceptor

Connecting Balanced/Unbalanced Stereo Audio Source to Balanced Input

The following are the pinouts for connecting a balanced or unbalanced stereo audio source to the balanced input:
Figure 6: Connecting a Balanced Stereo Audio
Source to the Balanced Input
Figure 7: Connecting an Unbalanced Stereo Audio
Source to the Balanced Input
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VP-551X – Connecting VP-551X
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Microphone Setup

The following are the microphone pinouts.
Condenser Microphone Pinout
Dynamic Microphone Pinout
Figure 8: Condenser Mic Pinout
Figure 9: Dynamic Mic Pinout

Wiring the RJ-45 Connectors

This section defines the HDBaseT pinout, using a straight pin-to -pin cable with RJ-45 connectors.
For HDBT cables, it is recommended that the cable ground shielding be connected/soldered to the connector shield.
EIA /TIA 568B
PIN
Wire Color
1
Orange / White
2
Orange
3
Green / White
4
Blue
5
Blue / White
6
Green
7
Brown / White
8
Brown
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VP-551X – Operating and Controlling VP-551X
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Operating and Controlling VP­551X

Using Front Panel Buttons

Press the VP-551X front panel buttons to:
• Select the required INPUT (HDMI, PC or CV).
• Freeze and/or mute the output.
• Reset the resolution to XGA/1080p.
• Lock / Unlock the front panel buttons (see Locking and Unlocking Front Panel Buttons
on page 10).
• Control the device via the OSD menu, using the MENU, ENTER, and navigation buttons (see Controlling Device Via OSD Menu on page 11).

Locking and Unlocking Front Panel Buttons

The front panel buttons can be locked (disabled) to prevent unintentional pressing of the buttons. Locking modes are set via the Advanced webpage (see Defining Lock Mode on page 45) or the ADVANCED OSD menu (see Setting Lock Mode Functionality on page 18).
Locking Procedure
The locking procedure is the same for all locking modes.
To lock the front panel buttons:
• Press and hold PANEL LOCK for about 3 seconds. The Panel Lock button lights blue and the front panel buttons are locked.
Unlocking Procedure
Unlocking procedure is specific for locking modes.
To unlock the front panel buttons:
• For All or Menu Only Lock modes – Press and hold PANEL LOCK for about 3 seconds.
• For All & Save or Menu Only & Save Lock modes – Press and hold PANEL LOCK and RESET TO XGA/1080P simultaneously for about 3 seconds.
The Panel Lock button light goes out and the front panel buttons are unlocked.
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Controlling Device Via OSD Menu

Use the OSD buttons to control the VP-551X via the OSD menu (for more information, see Navigating OSD Buttons on page 11).
The default OSD timeout is set to 10 seconds.
Use the OSD menu to perform the following operations:
• Setting Image Parameters on page 12.
• Selecting the Input Signal on page 12.
• Setting Output Parameters on page 13.
• Setting the Audio Source on page 14.
• Setting OSD Parameters on page 15.
• Managing EDID on page 16.
• Setting HDCP on page 16.
• Setting Sleep Mode on page 17.
• Setting Switching Mode on page 17.
• Setting Ethernet Parameters on page 17.
• Setting Lock Mode Functionality on page 18.
• Setting Daily Reset Schedule on page 18.
• Viewing Device Hours. on page 18.
• Viewing Device Information on page 19.
• Performing Factory Reset on page 19.

Navigating OSD Buttons

To enter and use the OSD menu buttons:
1. Press MENU.
2. Press:
▪ ENTER to accept changes and to change the menu settings. ▪ Arrow buttons to move through the OSD menu, which is displayed on the video
output.
▪ EXIT to exit the menu.
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Setting Image Parameters

To set the image parameters:
1. On the front panel press MENU. The menu appears.
2. Click Picture and define the image parameters according to the information in the following table:
Menu Item
Function
Contrast
Set the contrast.
Brightness
Set the brightness.
Finetune
Input Signal
Function
PC
Phase – set the phase of the sampling clock.
Clock – set the frequency of the sampling clock.
H-Position – set the horizontal picture position.
V-Position – set the vertical picture position.
Video HUE – set the color hue.
Saturation – set the color saturation.
Sharpness – set the sharpness of the picture.
NR (Noise Reduction) – select the noise reduction filter: Off (default), Low, Middle or High.
Color
Set the Red, Green and Blue shades.

Selecting the Input Signal

To set the input source:
1. On the front panel press MENU. The menu appears.
2. Click Input and select the input source:
▪ HDMI 1(default) to HDMI 8. ▪ PC. ▪ CV.
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Setting Output Parameters

To set the output parameters:
1. On the front panel press MENU. The menu appears.
2. Click Output and define the output parameters according to the information in the following table:
Menu Item
Function
Size
Set the size of the image: Full, Overscan, Under 1, Under 2, Letterbox, Panscan, Best fit (default), Follow In.
Bypass mode (4Kin->4Kout)
Yes (Bypass): Select for 4K HDMI signals to bypass the scaler (no video processing). No (Scaler): Select to always scale the HDMI signals.
Resolution
Select the output resolution (default, NATIVE HDMI):
Appears as
Output Resolution
Appears as
Output Resolution
640x480 60
640x480 @60Hz
800x600 60
800x600 @60Hz
1024x768 60
1024x768 @60Hz
1280x768 60
1280x768 @60Hz
1280x800 60
1280x800 @60Hz
1280x1024 60
1280x1024 @60Hz
1360x768 60
1360x768 @60Hz
1400x1050 60
1400x1050 @60Hz
1440x900 60
1440x900 @60Hz
1600x1200 60
1600x1200 @60Hz
1680x1050 60
1680x1050 @60Hz
1920x1200 60 RB
1920x1200 @60Hz RB
2560x1600 60 RB
2560x1600 @60Hz RB
1920x1080 60
1920x1080 @60Hz
1280x720 60
1280x720 @60Hz
2560x1440 60 RB
2560x1440 @60Hz RB
720x480P 60
720x480P @60Hz
720x576P 50
720x576P @50Hz
1280x720P 50
1280x720P @50Hz
1280x720P 60
1280x720P @60Hz
1920x1080P 24
1920x1080P @24Hz
1920x1080P 25
1920x1080P @25Hz
1920x1080P 30
1920x1080P @30Hz
1920x1080P 50
1920x1080P @50Hz
1920x1080P 60
1920x1080P @60Hz
2560x1080P 50
2560x1080P @50Hz
2560x1080P 60
2560x1080P @60Hz
3840x2160P 24
3840x2160P @24Hz
3840x2160P 25
3840x2160P @25Hz
3840x2160P 30
3840x2160P @30Hz
3840x2160P 50(420)
4k2k @50Hz (4:2:0)
3840x2160P 60(420)
4k2k @60Hz (4:2:0)
For HDMI only
3840x2160P 50
3840x2160P @50Hz
3840x2160P 60
3840x2160P @60Hz
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Setting the Audio Source

To set the audio source:
1. On the front panel press MENU. The menu appears.
2. Click Audio and define the audio parameters according to the information in the following table:
Menu Item
Function
Input Volume
Set the analog audio input volume for HDMI 1 to HDMI 8, PC and CV.
Output Volume
Set the LINE OUT output volume
Speaker Volume
Set the SPEAKER volume.
Setting
Delay
Set the audio delay time to 40ms (default),50ms, 60ms to 200ms (in 10ms steps).
DRC
Set dynamic range compression Off (default) or On.
Bass
Set the output bass level.
Treble
Set the output treble level.
Loudness
Set loudness Off (default) or On.
Mute
Set audio mute to Off (default) or On.
Speaker Mute
Set audio speaker mute to Off (default) or On.
Source
Set each HDMI input (1 to 8) audio source to Automatic (default), Analog or Embedded.
Mic Settings
Mic Mode
Set to Off (default), Mixer, Talkover or Mic Only.
Mic Select
Set to Mic 1 (default), Mic 2 or Both.
When Mic Mode is set to Talkover (see Talkover Mode on page 15), set the following:
Depth [%]
Set the depth value to determine the decrease of the audio level during microphone takeover (press + to further decrease the talkover audio output level; press – to lessen
the talkover output audio decrease level).
Trigger [dB]
Set the trigger value to determine the microphone threshold level that triggers the audio output level decrease.
Attack Time
Set the attack time to set the transition time of the audio level reduction after the signal rises above the threshold level.
Hold Time
Set the hold time to define the time period talkover remains active although the signal falls below the threshold level (for a short period of time).
Release Time
Set the release time to define the transition time for the audio level to return from its reduced level to its normal level
after the Hold Time period.
Mic Volume
Set microphone volume (MIC 1, MIC 2).
Embedded In -> Out
Apply DSP (default) to the embedded audio or ByPass it.
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Talkover Mode
Figure 10: Talkover Mode

Setting OSD Parameters

To set the OSD parameters:
1. On the front panel press MENU. The menu appears.
2. Click OSD and define the OSD parameters according to the information in the following table:
Menu Item
Function
H-Position
Set the horizontal position of the OSD.
V-Position
Set the vertical position of the OSD.
Timer
Set the timeout period to Off or up to 60 seconds (default 10).
Transparency
Set the OSD background between 100 (transparent) and 0 (opaque).
Display
Select the information displayed on-screen during operation: Info (default) – the information appears for 10 seconds. On – the information appears constantly. Off – the information does not appear.
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Managing EDID

To manage the EDID:
1. On the front panel press MENU. The menu appears.
2. Click EDID Manage and define the EDID parameters according to the information in the following table:
Menu Item
Function
EDID on HDMI (1 to 8)
For each HDMI input, select a built-in EDID and press enter: Def.1080P (default), Def. 4K(3G), Def. 4K(4:2:0), Def. 4K(6G), HDMI Output or HDBT Output.
EDID on PC
Default

Setting HDCP

To set the HDCP on the inputs and output:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and define the HDCP parameters according to the information in the following table:
Menu Item
Function
HDCP On Input
Set HDCP support on HDMI 1 to HDMI 8 inputs to ON (default) or OFF.
Note that:
1. HDCP must be enabled (ON) in order to support HDCP encrypted sources.
2. Sources such as Mac computers always encrypt their outputs when detecting that the sink supports HDCP. If the content does not require HDCP, you can prevent these sources from encrypting by disabling (OFF) HDCP on the input.
HDCP On Output
Select Follow Output (default) or Follow Input on each output (HDMI OUT and HDBT OUT).
Select Follow Output (recommended) for the scaler to match its HDCP output to the HDCP setting of the HDMI/HDCP acceptor to which it is connected. Select Follow Input to change its HDCP output setting according to the HDCP of the input (recommended when the HDMI/HDCP output is connected to a splitter/switcher).
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Setting Sleep Mode

VP-551X enables configuring if and when a connected display enters sleep mode using the
Auto Sync Off feature. Auto Sync Off turns off the output after a period of not detecting a valid video signal on the input(s) until a valid input is again detected or any keypad is pressed.
To set the Auto Sync Off:
1. On the front panel press MENU. The menu appears.
2. Click ADVANCED and select Auto Sync Off.
3. Define Auto Sync Off according to the information in the following table:
Menu Item
Function
Disable (default)
To leave outputs active at all times.
Slow
To disable outputs after ~ 2 minutes of no input detection.
Fast
To disable outputs after ~ 10 seconds of no input detection.
Immediate
To disable outputs ~ 0.5 seconds after detecting a loss of input signal.

Setting Switching Mode

To set the switching mode:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Auto Switching.
3. Select the switching mode according to the information in the following table:
Menu Item
Function
Off (default)
For manual switching.
Auto Scan
Scans for a valid input when no signal is found on the selected input.
Last Connected
Automatically switches to the last connected input and reverts back to the last selected input after that input is lost.

Setting Ethernet Parameters

To set the Ethernet :
1. On the front panel press MENU. The menu appears.
2. Click Advanced and define the Ethernet parameters according to the information in the following table:
Menu Item
Function
IP Mode
Select Static IP (default) or DHCP.
Static IP Address
Enter to change the IP address.
Subnet Mask
Enter to change the subnet mask.
Default Gateway
Enter to change the default gateway.
TCP Port
Enter TCP port # (5000, by-default).
UDP Port
Enter UDP port # (50000, by-default).
IP
View the current IP address.
MAC ADDRESS
View the MAC address.
Link Status
View the link status.
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Setting Lock Mode Functionality

To set the functionality of the LOCK front panel button:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Lock Mode.
3. Set a panel lock mode according to the information in the following table:
Menu Item
Function
All
All front panel buttons are locked.
All & Save
All front panel buttons are locked and remain locked after cycling power.
Menu Only
Menu buttons are locked.
Menu & Save
Menu buttons are locked and remain locked after cycling power.
To unlock the front panels, see Locking and Unlocking Front Panel Buttons on page 10.

Setting Daily Reset Schedule

For units operating 24/7, the Daily Reset Timer may be used to automatically reset the unit each day.
Note that this function reboots the unit – it does not reset any of the parameters.
To set a daily reset schedule:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Daily Reset.
3. Set the daily reset schedule.
Menu Item
Function
Daily Reset
Disable daily reset (Off, default) or enable daily reset (On).
Next Reset (h)
Set the number of hours before the next reset.
Set f or the “Next Reset” to fix the time
that the unit will be reset each day.
Next Reset (m)
Set the number of minutes before the next reset.
After Power-Up
Define behavior following a power cycle: Disable – The Daily Reset Timer is turned off. Restart – The timer restarts when the unit is powered up (i.e., from then onwards, the unit resets each day at the time that the unit is powered up). Resume – The timer continues running after power returns (while powered down, the timer does not run).

Viewing Device Hours.

Lifetime shows the total number of hours that the machine has been in operation.
To view device hours:
1. On the front panel press MENU. The menu appears.
2. Click Advanced.
3. View Lifetime and view device hours.
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Viewing Device Information

Device information includes the selected source, the input and output resolutions, and the software version.
To view the information:
1. On the front panel press MENU. The menu appears.
2. Click Info and view the following information:

Performing Factory Reset

To perform factory reset:
1. On the front panel press MENU. The menu appears.
2. Click Factory and select either Reset (full reset) or a Soft Reset (excluding Ethernet parameters), then click Yes. Wait for completion of factory reset (resolution is set to Native).

Operating via Ethernet

You can connect to the VP-551X via Ethernet using either of the following methods:
• Directly to the PC using a crossover cable (see (see Connecting the Ethernet Port
Directly to a PC on page 19).
• Via a network hub, switch, or router, using a straight-through cable (see Connecting the
Ethernet Port via a Network Hub or Switch on page 21).
If you want to connect via a router and your IT system is based on IPv6, speak to your IT department for specific installation instructions.
For info on configuring the Ethernet, see Changing Ethernet Settings on page 29.

Connecting the Ethernet Port Directly to a PC

You can connect the Ethernet port of the VP-551X directly to the Ethernet port on your PC using a crossover cable with RJ-45 connectors.
This type of connection is recommended for identifying the VP-551X with the factory configured default IP address.
After connecting the VP-551X to the Ethernet port, configure your PC as follows:
1. Click Start > Control Panel > Network and Sharing Center.
2. Click Change Adapter Settings.
3. Highlight the network adapter you want to use to connect to the device and click Change settings of this connection. The Local Area Connection Properties window for the selected network adapter appears as shown in Figure 11.
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Figure 11: Local Area Connection Properties Window
4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4 (TCP/IPv4) depending on the requirements of your IT system.
5. Click Properties. The Internet Protocol Properties window relevant to your IT system appears as shown in
Figure 12 or Figure 13.
Figure 12: Internet Protocol Version 4 Properties Window
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Figure 13: Internet Protocol Version 6 Properties Window
6. Select Use the following IP Address for static IP addressing and fill in the details as shown in Figure 14. For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding 192.168.1.39) that is provided by your IT department.
Figure 14: Internet Protocol Properties Window
7. Click OK.
8. Click Close.

Connecting the Ethernet Port via a Network Hub or Switch

You can connect the Ethernet port of the VP-551X to the Ethernet port on a network hub or using a straight-through cable with RJ-45 connectors.
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Using the Embedded Webpages

The VP-551X can be operated remotely using the embedded webpages. The webpages are accessed using a Web browser and an Ethernet connection.
Before attempting to connect:
• Perform the procedures in Operating via Ethernet on page 19.
• Ensure that your browser is supported.
The following operating systems and Web browsers are supported:
Operating Systems
Versions
Windows 7
IE Firefox
Chrome
Safari
Windows 10
IE
Edge
Firefox
Chrome
Mac
Safari
iOS
Safari
Some features might not be supported by some cellphone operating systems.

Browsing VP-551X Webpages

To browse the VP-551X webpages:
1. Open your Internet browser.
2. Type the IP Address of the device in the Address bar of your browser. For example, the default IP Address:
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The Input Select webpage appears.
Figure 15: VP-551X Input Select Page with Navigation List on Left
The model name, FW version and IP Address appear on the lower left side of the main
page. The lower part of the screen lets you save the settings and upload a saved setting.
3. Click the desired item in the navigation pane.
The VP-551X webpage enables performing the following functions:
• Browsing VP-551X Webpages on page 22.
• Selecting Input on page 24.
• Setting Device Parameters on page 27.
• Changing Output Settings on page 30.
• Managing HDCP on page 33.
• Managing EDID on page 34.
• Setting Audio Parameters on page 35.
• Setting RS-232 Port Function on page 37.
• Setting Webpage Access on page 41.
• Defining Auto Sync Off on page 44.
• Defining Auto Switching Mode on page 45.
• Defining Lock Mode on page 45.
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• System Maintenance on page 46.
• Viewing Device Information on page 47.

Selecting Input

Use the Input Select page to configure the inputs, route an input to one or more outputs, and set the mic and output volumes.
The Input Select page enables performing the following functions:
• Video Switching on page 25.
• Editing an Input on page 26.
• Setting the Volume on page 27.
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Video Switching

To select an input to route to the output:
1. In the Navigation pane, click Input Select. The Input Select page appears.
Figure 16: Input Select Page
2. Click an HDMI button. The selected input is routed to both outputs.
Use the freeze icon ( ) to freeze a selected input and the blank button ( ) to display a blank image.
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Editing an Input

To edit an input button:
1. In the Navigation pane, click Input Select. The Input Select page appears (see Figure
16).
2. In the Video switching area, click the button in an HDMI/CV/PC button to edit that input.
Figure 17: Input Select Page – Editing an Input Button
3. Edit the following features:
▪ Change the input name and click . ▪ Set the input Audio Volume. ▪ For HDMI inputs only, set the HDCP on the input to ON or OFF.
If HDCP is disabled on an input, an HDCP encrypted source will not pass through the unit.
▪ For HDMI inputs only, select an analog or embedded audio source or set input audio
selection to automatic: Automatic – The embedded audio on the HDMI input is selected for an HDMI
signal, or the analog audio input is selected if the input is not HDMI (for example, for a DVI input signal).
Analog – The analog audio input is selected.  Embedded – The embedded audio in the HDMI signal is selected.
4. To exit, click .
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Setting the Volume

To set the mic and output volumes:
1. In the Navigation pane, click Input Select. The Input Select page appears (see Figure 16).
2. Use the Volume sliders to adjust:
▪ MIC 1 /MIC 2 microphone volume. ▪ Line (the selected input) volume. ▪ Output (LINE OUT and S/PDIF OUT ) volume. ▪ Speaker volume.
You can also set a specific volume by entering the volume value in the text box above a
slider and pressing Enter on your PC.
3. Click the Mute icon to mute line / speaker audio signal.

Setting Device Parameters

The Device Settings page shows the model name, its serial number and MAC address as well as its current firmware version.
The Device Settings page enables performing the following functions:
• Updating the Firmware on page 28.
• Changing Ethernet Settings on page 29.
• Soft Factory Reset on page 30.
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Updating the Firmware

To update the firmware:
1. In the Navigation pane, click Device Settings. The Device Settings page appears.
Figure 18: Device Settings Page
2. Click Choose File. An Open window appears.
3. Select the correct firmware file.
4. Click Open. The selected file appears in the Firmware Update field.
5. Click Upgrade. The new firmware is uploaded, the firmware is upgraded and the system restarts. Upon completion, the webpage refreshes.
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Changing Ethernet Settings

To change Ethernet parameters:
1. In the Navigation pane, click Device Settings. The Device Settings page appears (see
Figure 18):
2. Check/uncheck the DHCP box ON or OFF (default). When DHCP is checked, Static IP Address, gateway and Subnet are disabled.
3. Click Set changes. The following message appears.
Figure 19: Device Settings Page – Changing DHCP Mode
4. Click OK.
5. If DHCP is OFF, change any of the parameters (IP Address, Netmask and/or Gateway).
6. Click Set Changes.
• After changing the IP Address, or DHCP to ON, the webpage reloads with the new IP address.
• After changing the Subnet mask, turn the VP-551X power off and then on again.
Any change in the device settings requires confirmation.
Figure 20: Device Settings Page – Static IP Confirmation
7. Click OK. Ethernet parameters are changed.
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Soft Factory Reset

To reset the device to its factory default parameters (except for the Ethernet parameters):
1. In the Navigation pane, click Device Settings. The Device Settings page appears.
2. Click Soft Factory reset the following message appears:
Figure 21: Device Settings Page – Factory Reset Message
3. Click OK and wait for the webpage to reload following factory reset.
See Default Communication Parameters on page 51 to view other factory reset procedures.

Changing Output Settings

VP-551X enables performing the following functions on the outputs:
• Selecting Resolution on page 31.
• Setting Image Size on the Display on page 31.
• Setting Bypass Mode on page 31.
• Adjusting the Picture on page 32.
• Finetuning Image on page 32.
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Selecting Resolution

To select the resolution:
1. In the Navigation pane, click Device Settings. The Device Settings page appears.
Figure 22: Output Settings Page
2. Open the drop-down box next to Resolution to select the output resolution. Output resolution is selected.

Setting Image Size on the Display

To set the image size:
1. In the Navigation pane, click Output Settings. The Device Settings page appears.
2. Open the drop-down box next to Size to set the image size.

Setting Bypass Mode

To set bypass mode:
1. In the Navigation pane, click Output Settings. The Device Settings page appears.
2. Open the drop-down box next to Bypass to set the bypass mode to:
▪ On – Process the HDMI signal via the scaler. ▪ Off – No video processing (scaler is bypassed).
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Adjusting the Picture

The picture parameters can be adjusted depending on the input type.
To Adjust the picture:
1. In the Navigation pane, click Output Settings. The Device Settings page appears.
2. Use the sliders under Picture to adjust contrast, brightness, colors (red, green and blue), Hue Saturation and sharpness.
For HDMI and CV inputs all picture adjustments are available for the PC input, hue, saturation and sharpness are disabled.
3. Open the Noise Reduction drop-down box to define noise reduction.
Figure 23: Output Settings Page – Noise Reduction

Finetuning Image

If the PC input is selected, you can fine tune the image.
To finetune the image:
1. In the Navigation pane, click Output Settings. The Output Settings page appears.
2. Click Auto Adjust to automatically adjust the image.
3. Use the sliders to adjust the phase, clock, H-Position and V-Position.
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Managing HDCP

Use the HDCP page to define the encryption on the input and outputs.
To manage HDCP:
1. In the Navigation pane, click HDCP. The HDCP page appears.
Figure 24: HDCP Page
2. Perform the following actions:
▪ Set the HDMI output to follow Input or Output. ▪ Set the HDBT output to follow Input or Output. ▪ Set HDCP on each HDMI input separately to ON or OFF.
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Managing EDID

Acquire the EDID from the outputs (HDMI or HDBT), 4K timing or from defaults for HDMI or PC.
To acquire EDID:
1. In the Navigation pane, click EDID. The EDID page appears.
Figure 25: EDID Page
2. In the Read from area on the left, click the required EDID source (outputs, timing, or defaults) or click Browse to use an external EDID configuration File.
3. In the Copy to area on the right, click the input(s) to which to copy the selected EDID. The Copy button is enabled.
4. Click Copy. The selected EDID is copied to the selected inputs and the Copy EDID Results
message appears.
Figure 26: EDID Page –Copy EDID Results
5. Click Close.
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Setting Audio Parameters

VP-551X enables setting the audio delay time and performing the following functions:
• Setting Input Source and Volume on page 35.
• Adjusting Microphone Settings on page 36.
• Configuring Additional Audio Settings on page 36.
To set the microphone and output volumes, see Setting the Volume on page 27.

Setting Input Source and Volume

To set the input volume:
1. In the Navigation pane, click Audio Settings. The Audio Settings page appears.
Figure 27: Audio Settings Page
2. For each input, set the volume by:
▪ Entering the value in the text box next to the input name. ▪ Sliding the volume switch.
The volume is set.
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To set the input audio source:
1. In the Navigation pane, click Audio Settings. The Audio Settings page appears (see
Figure 27).
2. For each HDMI input, select the audio source (Automatic, Analog or Embedded) from the drop-down box.
The input source is selected.

Adjusting Microphone Settings

To adjust microphone settings:
1. In the Navigation pane, click Audio Settings. The Audio Settings page appears (see
Figure 27).
2. Under Mic Settings you can do the following:
▪ Open the Mic Mode drop-down box and select the microphone mode. ▪ Select Mic1, Mic2 or Both.
3. When Mic mode is set to Talkover, set the Depth, Trigger, Attack time, Hold time and Release time by:
▪ Entering the value in the text box next to the input name. ▪ Sliding the volume switch.
For further details, see Talkover Mode on page 15.

Configuring Additional Audio Settings

You can configure other audio parameters under the Settings area.
To configure additional audio settings:
1. In the Navigation pane, click Audio Settings. The Audio Settings page appears.
2. Under Settings you can do the following:
▪ Set DRC (Dynamic Range Compression) to On or Off (default). ▪ Adjust the Bass and Treble by:
Entering the value in the text box next to the input name.  Sliding the volume switch.  Set Loudness to On or Off (default).
▪ Apply DSP (default) to the embedded audio or Bypass it.
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Setting RS-232 Port Function

Use the RS-232 page to define the function of the RS-232 CONTROL port on the VP-
551X rear panel.
To set the RS-232 port function:
1. In the Navigation pane, click RS-232. The RS-232 page appears.
Figure 28: RS-232 Page – Control the Device Setting
2. In the Use RS-232 Control Port for drop down list, select one of the port options:
▪ Control of VP-551X – connect a system controller to the RS-232 port to control VP-
551X.
▪ Control of EXTERNAL DEVICE – see Controlling an External Device on page 38. ▪ RS-232 tunneling via Ethernet – see Tunneling via Ethernet on page 40.
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Controlling an External Device

When Control of EXTERNAL DEVICE is selected, you can set VP-551X to automatically send RS-232 commands to a device (for example, to turn off a projector when no video signal is detected on the VP-551X input).
To send commands to an external device:
1. In the Navigation pane, click RS-232. The Audio RS-232 page appears.
2. Set RS-232 Control to Control of EXTERNAL DEVICE:
Figure 29: RS-232 Page – Controlling an External Device
3. Under RS-232 Configuration set the RS-232 port parameters to enable communication with the acceptor.
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4. Configure the commands as follows:
▪ Enter a device command (for example, turn projector off). ▪ Enter the command description. ▪ Select a trigger from the drop-down box to carry out the command (5V On, 5V Off,
Sync/Clock or No Sync/No Clock).
▪ Enter a delay time, if required. ▪ Check Hex to view the Hex format, if required. ▪ Check enable to enable the command.
Figure 30: RS-232 – Creating a Command
5. Click Add.
Figure 31: RS-232 Page – Command Added
6. Optionally, perform the following for the command:
▪ Click Delete to delete the command. ▪ Click Test to test the command. ▪ Change any of the command configurations. ▪ Enable or disable the command.
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Tunneling via Ethernet

When RS-232 tunneling via Ethernet is selected, you can send commands via Ethernet, allowing embedded RS-232 data tunneled between the Ethernet port and the RS-232 CONTROL port.
To send commands to the HDMI acceptor:
1. In the Navigation pane, click RS-232. The Audio RS-232 page appears.
2. Set RS-232 Control to RS-232 tunneling via Ethernet:
Figure 32: RS-232 Page – Tunneling via Ethernet
3. Under RS-232 Configuration set the RS-232 port parameters to enable communication with the acceptor.
4. Enter the Tunneling Port and click Port Set.
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Setting Webpage Access

By default, the webpages are secured and require access permission (user name and password are both: Admin). This section describes how to change the password and disable/enable access permission.
To change the password:
1. In the Navigation pane, click Authentication. The Authentication page appears.
Figure 33: Authentication Page
2. Enter the new password.
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3. Click Set changes. The following message appears:
Figure 34: Authentication Page – Changing the Name/Password
4. Click OK. The following message appears:
Figure 35: Authentication Page – Password Change Confirmation
5. Click OK. Username and password have changed.
6. Reenter the webpages.
Figure 36: Authentication Page – Password Authentication
7. Click arrow. the webpage reloads.
To disable security:
1. In the Navigation pane, click Authentication. The Authentication page appears.
2. Uncheck Authenticate Web Pages access.
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3. Click Set changes The following message appears:
Figure 37: Authentication Page – Security Disable Confirmation
4. Click OK. Authentication is not required.
To enable security:
1. In the Navigation pane, click Security. The Security page appears.
2. Check Authenticate Web pages Access. Previous credentials are restored.
3. Click Set changes. The following message appears:
Figure 38: Security – Security Enable Confirmation
4. Click OK.
appears, and authentication is now required.
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Defining Auto Sync Off

Define auto sync off when signal is lost (also set via the OSD menu, see Setting Sleep Mode on page 17).
To define auto sync off:
1. In the Navigation pane, click Advanced. The Advanced page appears.
Figure 39: Advanced Page
2. In the Auto Sync Off drop-down box, select the sync mode (Disable, Slow, Fast or Immediate).
Figure 40: Advanced Page – Defining Auto Sync Off
Auto Sync Off mode is set.
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Defining Auto Switching Mode

Define auto switching mode (also set via the OSD menu, see Setting Switching Mode on page 17).
To define auto switching mode:
1. In the Navigation pane, click Advanced. The Advanced page appears.
2. Next to Auto Switching, open the drop-down box to select the switching mode (Off (manual), Auto Scan or Last Connected).
Figure 41: Advanced Page – Defining Switching Mode

Defining Lock Mode

Define lock mode (also set via the OSD menu, see Setting Lock Mode Functionality on page 18).
To define Lock mode:
1. In the Navigation pane, click Advanced. The Advanced page appears.
2. Next to Lock Mode, open the drop-down box to select the lock mode (All, Menu Only, All & Save or Menu Only & Save).
Figure 42: Advanced Page – Defining Lock Mode
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System Maintenance

System Status in the Advanced page shows the device hardware status. If hardware failure occurs or any of the parameters exceed their limits, system status indicates the problem.
To view system status:
1. In the Navigation pane, click Advanced. The Advanced page appears.
2. In System Status area, view power supply, temperature and fan indicators.
Figure 43: Advanced Page – System Status
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Viewing Device Information

Figure 44: About Page
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Upgrading the Firmware

Upgrade the firmware via the webpages (see Updating the Firmware on page 28).
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Technical Specifications

Inputs
8 HDMI
On female HDMI connectors
1 Computer Graphics
On a 15-pin HD connector
1 Composite Video
On an RCA connector
8 Unbalanced Stereo Analog Audio
On 3-pin terminal blocks (1 to accompany each of the HDMI inputs)
1 Unbalanced Stereo Analog Audio
On a 3-pin terminal block (to accompany the Computer Graphics input)
1 Unbalanced Stereo Analog Audio
On a 3-pin terminal block (to accompany the CV input)
2 Microphone
On 6mm jacks
Outputs
1 HDBT
On an RJ-45 connector
1 HDMI
On a female HDMI connector
1 Balanced Analog Stereo Audio
On a 5-pin terminal block
1 Digital Audio
On a female RCA connector
1 Speaker
On a 4-pin terminal block
Ports
1 RS-232 (Data)
On a 3-pin terminal block
1 RS-232 (Control)
On a 3-pin terminal block
1 Ethernet
On an RJ-45 connector
Amplifier
Output Power
2 x 20W into 4Ω
Video
Max Bandwidth
18Gbps (6Gbps per graphic channel)
Max Resolution
4K@60Hz (4:4:4)
Compliance
HDMI and up to HDCP 2.2
Latency
Less than 2 frames
Extension Range
4k@30Hz
Up to 40m (130ft)
Full HD (1080p@60Hz)
Up to 70m (230ft)
Audio
Max. Input Level
1.3Vrms
Max. Output Level
2.35Vrms
THD + N
0.006%
Controls
Rear Panel
Mic type selection
Front Panel
IR remote, Input selection, freeze, mute, XGA/1080p reset, and panel lock buttons, OSD menu
Indication LEDs
Front Panel
IR LED
Selected input LEDs
1 Power on LED
Analog Audio
Speaker
2x20W into 4Ω
Power Consumption
130VA
Source
100–240V AC 50/60Hz
Environmental Conditions
Operating Temperature
0° to +40°C (32° to 104°F)
Storage Temperature
-40° to +70°C (-40° to 158°F)
Humidity
10% to 90%, RHL non-condensing
Regulatory Compliance
Safety
CE, FCC
Environmental
RoHs, WEEE
Enclosure
Size
19” 1U
Type
Aluminum
Cooling
Fan ventilation
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General
Net Dimensions (W, D, H)
43.64cm x 23.72cm x 4.36cm (17.18" x 9.34" x 1.72")
Shipping Dimensions (W, D, H)
55.00cm x 27.60cm x 10.70cm (21.65" x 10.87" x 4.21")
Net Weight
2.3kg (5.1lbs) approx.
Shipping Weight
3.4kg (7.5lbs) approx.
Accessories
Included
Power adapter cord, IR remote control
Optional
To achieve specified extension distances, use the recommended Kramer cables available at www.kramerav.com/product/VP-
551X
Specifications are subject to change without notice at www.kramerav.com
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Default Communication Parameters

RS-232
Baud Rate:
115,200
Data Bits:
8
Stop Bits:
1
Parity:
None
Command Format:
ASCII
Example (Route the video HDMI2 input to the output ports):
#ROUTE 1,1,2<cr>
Ethernet
To reset the IP settings to the factory reset values go to: Menu->Setup -> Factory Reset-> press Enter to confirm
IP Address:
192.168.1.39
Subnet mask:
255.255.0.0
Default gateway:
192.168.0.1
TCP Port #:
5000
UDP Port #:
50000
Default Username / Password:
Admin / Admin
Number of TCP clients
4
Number of UDP clients
2
Full Factory Reset
OSD
Go to: Menu-> Factory-> RESET-> YES and press Enter

Input Resolutions Support

VP-551X supports the following input resolutions.

HDMI Input Resolutions

480i/576i
480p/576p
1080i@60/50Hz
720p@60/50Hz
1080p@60/50Hz
1080p@24/25/30Hz
640x480@60/72/75/85Hz
800x600@56/60/72/75Hz
1024x768@60/70/75Hz
1280x1024@60/75Hz
1280x960@60Hz
1280x720@60Hz
1920x1080@60Hz
1600x1200@60Hz
1280x768@60Hz
1280x800@60Hz
1360x768@60Hz
1366x768@60Hz
1400x1050@60Hz
1600x900@60Hz RB
1680x1050@60Hz
1920x1200@60Hz RB
4K2K@50/60Hz (4:2:0),
4K2K@24/25/30/50/60Hz (4:4:4)

Computer Graphics Input Resolutions

640x480@60/72/75/85Hz
800x600@56/60/72/75Hz
1024x768@60/70/75Hz
1280x1024@60/75Hz
1280x960@60Hz
1280x720@60Hz
1920x1080@60Hz
1600x1200@60Hz
1280x768@60Hz
1280x800@60Hz
1360x768@60Hz
1366x768@60Hz
1400x1050@60Hz
1680x1050@60Hz
1920x1200@60Hz RB

CV Input Resolution

480i/576i
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Output Resolution Support

VP-551X supports the following output resolutions.

HDMI Output Resolutions

640x480@60Hz
800x600@60Hz
1024x768@60Hz
1280x768@60Hz
1360x768@60Hz
1280x720@60Hz
1280x800@60Hz
1280x1024@60Hz
1440x900@60Hz
1400x1050@60Hz
1680x1050@60Hz
1600x1200@60Hz
1920x1080@60Hz
1920x1200@60Hz RB
480p@60Hz
576p@50Hz
720p@50/60Hz
1080p@24/25/30/50/60Hz
2560x1440@60Hz RB
2560x1600@60Hz RB
4K/2K@50/60Hz (4:2:0)
4K/2K@24/25/30/50/60Hz (4:4:4)

HDBT Output Resolutions

640x480@60Hz
800x600@60Hz
1024x768@60Hz
1280x768@60Hz
1360x768@60Hz
1280x720@60Hz
1280x800@60Hz
1280x1024@60Hz
1440x900@60Hz
1400x1050@60Hz
1680x1050@60Hz
1600x1200@60Hz
1920x1080@60Hz
1920x1200@60Hz RB
480p@60Hz
576p@50Hz
720p@50/60Hz
1080p@24/25/30/50/60Hz
4K/2K@24/25/30/50/60Hz (4:4:4)

Default EDID

Monitor #1 [Real-time 0x0072]
Model name............... VP-551X
Manufacturer............. KMR
Plug and Play ID......... KMR060D
Serial number............ 49
Manufacture date......... 2018, ISO week 6
Filter driver............ None
-------------------------
EDID revision............ 1.3
Input signal type........ Digital
Color bit depth.......... Undefined
Display type............. Monochrome/grayscale
Screen size.............. 360 x 360 mm (20.0 in)
Power management......... Standby, Suspend
Extension blocs.......... 1 (CEA/CTA-EXT)
-------------------------
DDC/CI................... Not supported
Color characteristics
Default color space...... Non-sRGB
Display gamma............ 2.40
Red chromaticity......... Rx 0.611 - Ry 0.329
Green chromaticity....... Gx 0.313 - Gy 0.559
Blue chromaticity........ Bx 0.148 - By 0.131
White point (default).... Wx 0.320 - Wy 0.336
Additional descriptors... None
Timing characteristics
Horizontal scan range.... 15-136kHz
Vertical scan range...... 23-61Hz
Video bandwidth.......... 600MHz
CVT standard............. Not supported
GTF standard............. Not supported
Additional descriptors... None
Preferred timing......... Yes
Native/preferred timing.. 3840x2160p at 60Hz (16:9)
Modeline............... "3840x2160" 594.000 3840 4016 4104 4400 2160 2168 2178 2250 +hsync +vsync
Detailed timing #1....... 1920x1080p at 60Hz (16:9)
Modeline............... "1920x1080" 148.500 1920 2008 2052 2200 1080 1084 1089 1125 +hsync +vsync
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Standard timings supported 640 x 480p at 60Hz - IBM VGA 640 x 480p at 72Hz - VESA 640 x 480p at 75Hz - VESA 800 x 600p at 56Hz - VESA 800 x 600p at 60Hz - VESA 800 x 600p at 72Hz - VESA 800 x 600p at 75Hz - VESA 1024 x 768p at 60Hz - VESA 1024 x 768p at 70Hz - VESA 1024 x 768p at 75Hz - VESA 1280 x 1024p at 75Hz - VESA 1600 x 1200p at 60Hz - VESA STD 1280 x 1024p at 60Hz - VESA STD 1400 x 1050p at 60Hz - VESA STD 1920 x 1080p at 60Hz - VESA STD 640 x 480p at 85Hz - VESA STD 800 x 600p at 85Hz - VESA STD 1024 x 768p at 85Hz - VESA STD 1280 x 1024p at 85Hz - VESA STD
EIA/CEA/CTA-861 Information
Revision number.......... 3
IT underscan............. Supported
Basic audio.............. Supported
YCbCr 4:4:4.............. Supported
YCbCr 4:2:2.............. Supported
Native formats........... 0
Detailed timing #1....... 1440x900p at 60Hz (16:10)
Modeline............... "1440x900" 106.500 1440 1520 1672 1904 900 903 909 934 -hsync +vsync
Detailed timing #2....... 1366x768p at 60Hz (16:9)
Modeline............... "1366x768" 85.500 1366 1436 1579 1792 768 771 774 798 +hsync +vsync
Detailed timing #3....... 1920x1200p at 60Hz (16:10)
Modeline............... "1920x1200" 154.000 1920 1968 2000 2080 1200 1203 1209 1235 +hsync -vsync
CE video identifiers (VICs) - timing/formats supported 1920 x 1080p at 60Hz - HDTV (16:9, 1:1) 1920 x 1080p at 50Hz - HDTV (16:9, 1:1) 1280 x 720p at 60Hz - HDTV (16:9, 1:1) 1280 x 720p at 50Hz - HDTV (16:9, 1:1) 1920 x 1080i at 60Hz - HDTV (16:9, 1:1) 1920 x 1080i at 50Hz - HDTV (16:9, 1:1) 720 x 480p at 60Hz - EDTV (4:3, 8:9) 720 x 576p at 50Hz - EDTV (4:3, 16:15) 720 x 480i at 60Hz - Doublescan (4:3, 8:9) 720 x 576i at 50Hz - Doublescan (4:3, 16:15) 1920 x 1080p at 30Hz - HDTV (16:9, 1:1) 1920 x 1080p at 25Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) 1920 x 1080p at 24Hz - HDTV (16:9, 1:1) NB: NTSC refresh rate = (Hz*1000)/1001
CE audio data (formats supported) LPCM 2-channel, 16/20/24 bit depths at 32/44/48 kHz
CE speaker allocation data
Channel configuration.... 2.0
Front left/right......... Yes
Front LFE................ No
Front center............. No
Rear left/right.......... No
Rear center.............. No
Front left/right center.. No Rear left/right center... No
Rear LFE................. No
CE vendor specific data (VSDB) IEEE registration number. 0x000C03
CEC physical address..... 1.0.0.0
Supports AI (ACP, ISRC).. No
Supports 48bpp........... Yes
Supports 36bpp........... Yes
Supports 30bpp........... Yes
Supports YCbCr 4:4:4..... Yes
Supports dual-link DVI... No
Maximum TMDS clock....... 300MHz
Audio/video latency (p).. n/a
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Audio/video latency (i).. n/a HDMI video capabilities.. Yes
EDID screen size......... No additional info
3D formats supported..... Not supported
Data payload............. 030C001000783C20008001020304
CE vendor specific data (VSDB) IEEE registration number. 0xC45DD8
CEC physical address..... 0.1.7.8
Supports AI (ACP, ISRC).. Yes
Supports 48bpp........... No
Supports 36bpp........... No
Supports 30bpp........... No
Supports YCbCr 4:4:4..... No
Supports dual-link DVI... No
Maximum TMDS clock....... 35MHz
YCbCr 4:2:0 capability map data
Data payload............. 0F000003
Report information
Date generated........... 9/24/2020
Software revision........ 2.91.0.1043
Data source.............. Real-time 0x0072
Operating system......... 10.0.18362.2
Raw data 00,FF,FF,FF,FF,FF,FF,00,2D,B2,0D,06,31,00,00,00,06,1C,01,03,80,24,24,8C,C2,90,20,9C,54,50,8F,26, 21,52,56,2F,CF,00,A9,40,81,80,90,40,D1,C0,31,59,45,59,61,59,81,99,08,E8,00,30,F2,70,5A,80,B0,58, 8A,00,BA,88,21,00,00,1E,02,3A,80,18,71,38,2D,40,58,2C,45,00,BA,88,21,00,00,1E,00,00,00,FC,00,56, 50,2D,35,35,31,58,0A,20,20,20,20,20,00,00,00,FD,00,17,3D,0F,88,3C,00,0A,20,20,20,20,20,20,01,F6, 02,03,3B,F0,52,10,1F,04,13,05,14,02,11,06,15,22,21,20,5D,5E,5F,60,61,23,09,07,07,83,01,00,00,6E, 03,0C,00,10,00,78,3C,20,00,80,01,02,03,04,67,D8,5D,C4,01,78,80,07,E4,0F,00,00,03,9A,29,A0,D0,51, 84,22,30,50,98,36,00,10,0A,00,00,00,1C,66,21,56,AA,51,00,1E,30,46,8F,33,00,10,09,00,00,00,1E,28, 3C,80,A0,70,B0,23,40,30,20,36,00,10,0A,00,00,00,1A,00,00,00,00,00,00,00,00,00,00,00,00,00,00,E0
---------------------------
Hardware data BUS_SLOT = PCI00000.PCI00004.PCI00008.PCI0000C.PCI00010.PCI00014.PCI00018.PCI0001C 00000000 = 59108086.00900006.06000005.00000000.00000000.00000000.00000000.00000000 00000008 = 19018086.00100407.06040005.00810010.00000000.00000000.00010100.20004040 00000010 = 591B8086.00100407.03000004.00000010.F 2000 004 .0000 00 2F.C000000C.0000002F 000000A0 = A12F8086.02900406.0C033031.00800000.63380004.00000000.00000000.00000000 000000A2 = A1318086.00100006.11800031.00000000.F3018004.0000002F.00000000.00000000 000000A8 = A1608086.00100400.11800031.00800010.FFFFE004.0000002F.00000000.00000000 000000AA = A1628086.00100400.11800031.00800010.FFFFD004.0000002F.00000000.00000000 000000B0 = A13A8086.00100406.07800031.00800000.FFFFF004.0000002F.00000000.00000000 000000B8 = 282A8086.02B00407.01040031.00000000.63390000.6339C000.00005081.00005089 000000E0 = A1128086.00100406.060400F1.00810010.00000000.00000000.00020200.200000F0 000000E3 = A1138086.00100407.060400F1.00810010.00000000.00000000.00030300.20003030 000000E4 = A1148086.00100406.060400F1.00810010.00000000.00000000.00FE0400.200000F0 000000F8 = A1528086.02000007.06010031.00800000.00000000.00000000.00000000.00000000 000000FA = A1218086.00000006.05800031.00800000.63398000.00000000.00000000.00000000 000000FB = A1718086.00100006.04030031.00002010.F3010004.0000002F.00000000.00000000 000000FC = A1238086.02800003.0C050031.00000000.F3014004.0000002F.00000000.00000000 00000100 = 1C2010DE.00100006. 03 00 00A 1. 008 00 01 0.620 00 00 0.5 00 000 0C.00000000.6000000C 00000101 = 10F110DE.00100006.040300A1. 00 800000. 630FC 000 .000000 00. 0000 00 00. 00000000 00000200 = 24FD8086.00100406.02800078.00000010.63200004.00000000.00000000.00000000 00000300 = 816810EC.00100407.02000010.00000010.00003001.00000000.63104004.00000000
-------­ 02070000 = 00FFFFFF.FFFFFF00.2DB20D06.31000000.061C0103.8024248C.C290209C.54508F26 00000020 = 2152562F.CF00A940.81809040.D1C03159.45596159.819908E8.0030F270.5A80B058 00000040 = 8A00BA88.2100001E. 02 3A 801 8. 713 82D 40.582C4500.BA882100.001E0000.00FC0056 00000060 = 502D3535.31580A20.20202020.000000FD.00 17 3D0F. 883C000A. 20 202020.2 02001F6 02070100 = 02033BF0.52101F04.13051402.11061522.21205D5E.5F6 061 23.0 907 07 83. 01 00 00 6E 00000020 = 030C0010.00783C20.00800102. 030467D8.5DC40178.8007E40F.0000039A.29A0D051 00000040 = 84223050.98360010.0A000000.1C662156.AA51001E.30468F 33 .001009 00. 0000 1E2 8 00000060 = 3C80A070.B0234030.20360010.0A000000.1A000000.00000000.00000000.000000E0
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Protocol 3000

Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or Ethernet ports.

Understanding Protocol 3000

Protocol 3000 commands are a sequence of ASCII letters, structured according to the following.
• Command format:
Prefix
Command Name
Constant (Space)
Parameter(s)
Suffix
#
Command
Parameter
<CR>
• Feedback format:
Prefix
Device ID
Constant
Command Name
Parameter(s)
Suffix
~
nn
@
Command
Parameter
<CR><LF>
• Command parameters – Multiple parameters must be separated by a comma (,). In addition, multiple parameters can be grouped as a single parameter using brackets ([ and ]).
• Command chain separator character – Multiple commands can be chained in the same string. Each command is delimited by a pipe character (|).
• Parameters attributes – Parameters may contain multiple attributes. Attributes are indicated with pointy brackets (<…>) and must be separated by a period (.).
The command framing varies according to how you interface with the VS-88UT. The following figure displays how the # command is framed using terminal communication software (such as Hercules):
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Protocol 3000 Commands

Function
Description
Syntax
Parameters/Attributes
Example
#
Protocol handshaking.
Validates the Protocol
3000 connection and gets the machine number.
Step-in master products use this command to identify the availability of a device.
COMMAND
#<CR>
FEEDBACK
~nn@OK<CR><LF>
#<CR>
AUD-EMB
Set audio in video embedding status.
COMMAND
#AUD-EMBin,out,status<CR>
FEEDBACK
~nn@AUD-EMBin,out,status<CR><LF>
in – Audio input to be embedded
number
0 = HDMI 1 1 = HDMI 2 2 = HDMI 3 3 = HDMI 4 4 = HDMI 5 5 = HDMI 6 6 = HDMI 7 7 = HDMI 8
out = 0 status – Embedding status
0 = Analog 1 = Embedded 2 = Auto
Set audio in video embedding status for input 3 and the output to analog:
#AUD-EMB2,1,0< CR>
AUD-EMB?
Get audio in video embedding status.
COMMAND
#AUD-EMB?in,out<CR>
FEEDBACK
~nn@AUD-EMBin,out,status<CR><LF>
in – Audio input to be embedded
number
0 = HDMI 1 1 = HDMI 2 2 = HDMI 3 3 = HDMI 4 4 = HDMI 5 5 = HDMI 6 6 = HDMI 7 7 = HDMI 8
out = 0 status – Embedding status
0 = Analog 1 = Embedded 2 = Auto
Get audio in video embedding status for input 2 and the output:
#AUD-EMB?1,0<CR>
AUDIO­BYPASS
Set audio bypass status.
COMMAND
#AUDIO-BYPASSstatus<CR>
FEEDBACK
#AUDIO-BYBASSstatus<CR>
status – On/Off
0 = Off 1 = On
Set audio-bypass to off: #AUDIO-BYPASS0<CR>
AUDIO­BYPASS?
Get audio bypass status.
COMMAND
#AUDIO-BYPASS? <CR>
FEEDBACK
#AUDIO-BYPASS?status<CR><LF>
status – On/Off
0 = Off 1 = On
Get audio bypass status: #AUDIO-BYPASS?<CR>
AUD-LVL
Set volume level.
COMMAND
#AUD-LVLstage,channel,volume<CR>
FEEDBACK
~nn@AUD-LVLstage,channel,volume<CR><LF>
stage – Input/Output
0 = Input 1 = Output 2 – Line level
channel –
For Input:
0 = HDMI 1 1 = HDMI 2 2 = HDMI 3 3 = HDMI 4 4 = HDMI 5 5 = HDMI 6 6 = HDMI 7 7 = HDMI 8 8 = PC 9 = CV
For Output
0 = Line Output 1 = Speaker
volume – Volume level 0 to 100;
++ (increase current value by 1dB);
-- (decrease current value by 1dB)
Set AUDIO PC input level to 50:
#AUD-LVL0,8,50<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
AUD-LVL?
Get volume level.
COMMAND
#AUD-LVL?stage,channel<C R>
FEEDBACK
~nn@AUD-LVLstage,channel,volume<CR><LF>
stage – Input/Output
0 = Input 1 = Output 2 – Line level
channel –
For Input:
0 = HDMI 1 1 = HDMI 2 2 = HDMI 3 3 = HDMI 4 4 = HDMI 5 5 = HDMI 6 6 = HDMI 7 7 = HDMI 8 8 = PC 9 = CV
For Output
0 = Line Output 1 = Speaker
volume – Volume level 0 to 100;
Get Speaker audio level
#AUD-LVL?1,1<CR>
BASS
Set audio bass level.
COMMAND
#BASSchannel,bass_level<CR>
FEEDBACK
~nn@BASSchannel,bass_level<CR><LF>
channel = 1 bass_level = 0-30
Set audio bass level 5:
#BASS1, 5<CR>
BASS?
Get audio bass level.
COMMAND
#BASS?channel<CR>
FEEDBACK
~nn@BASSchannel,bass_level<CR><LF>
channel = 1 bass_level = 0-30
Get audio bass level:
#BASS?1<CR>
BUILD-DATE?
Get device build date.
COMMAND
#BUILD-DATE? <CR>
FEEDBACK
~nn@BUILD-DATEdate, time<CR><LF>
date – Format: YYYY/MM/DD where
YYYY = Year MM = Month DD = Day
time – Format: hh:mm:ss where
hh = hours mm = minutes ss = seconds
Get the device build date:
#BUILD-DATE?<CR>
CPEDID
Copy EDID data from the output to the input EEPROM.
Destination bitmap size depends on device properties (for 64 inputs it is a 64-bit word).
Example: bitmap 0x0013 means inputs 1,2 and 5 are loaded with the new EDID.
In certain products Safe_mode is an optional parameter. See the HELP command for its availability.
COMMAND
#CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR>
or
#CPEDIDedid_io,src_id,edid_io,dest_bitmap,safe_mode<CR>
FEEDBACK
~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR><LF>
~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap,safe_mode<CR
><LF>
edid_io – EDID source type (usually
output)
0 = Input 1 = Output 2 = Default EDID 3 = Custom EDID
src_id – Number of chosen source
stage
0 = Default EDID source 1 = Output 1
2 = Output 2
edid_io – EDID destination type
(usually input)
0 = Input
1 = Output
2 = Default EDID
3 = Custom EDID
dest_bitmap – Bitmap representing
destination IDs. Format: XXXX…X,
where X is hex digit. The binary form of every hex digit represents corresponding destinations.
0 = indicates that EDID data is not
copied to this destination.
1 = indicates that EDID data is
copied to this destination.
safe_mode – Safe mode
0 = device accepts the EDID as is
without trying to adjust
1 = device tries to adjust the EDID
(default value if no parameter is sent)
Copy the EDID data from the Output 1 (EDID source) to the Input:
#CPEDID1,1,0,0 x1<CR>
Copy the EDID data from the default EDID source to the Input:
#CPEDID2,0,0,0 x1<CR>
DISPLAY?
Get output HPD status.
COMMAND
#DISPLAY?out_id<CR>
FEEDBACK
~nn@DISPLAYout_id,status<CR><LF>
out_id – Output number
1 = HDMI
2 = HDBT
status – HPD status according to
signal validation
0 = Signal or sink is not valid
1 = Signal or sink is valid
2 = Sink and EDID is valid
Get the output HPD status of the HDMI output:
#DISPLAY?1<CR>
ETH-PORT
Set Ethernet port protocol.
If the port number you enter is already in use, an error is returned. The port number must be within the following range: 0-(2^16-1).
COMMAND
#ETH-PORTportType,port_id<CR>
FEEDBACK
~nn@ETH-PORTportType,port_id<CR><LF>
portType – TCP/UDP Port_id – TCP/UDP port number
TCP – (5000-5099) UDP – (50000-50999)
Set TCP port number to 5000:
#ETH-PORTTCP,5000<CR>
ETH-PORT?
Get Ethernet port protocol.
COMMAND
#ETH-PORT?port_type<CR>
FEEDBACK
~nn@ETH-PORTport_type,port_id<CR><LF>
port_type – TCP/UDP port_id –
when port_type = TCP: 5000~5099
when port_type = UDP: 50000~50999
Get the Ethernet port number for UDP:
#ETH-PORT?UDP<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
FACTORY
Reset device to factory default configuration.
This command deletes all user data from the device. The deletion can take some time.
Your device may require powering off and powering on for the changes to take effect.
COMMAND
#FACTORY<CR>
FEEDBACK
~nn@FACTORYOK<CR><LF>
Reset the device to factory default configuration:
#FACTORY<CR>
FAN?
Get fan status.
COMMAND
#FAN?<CR>
FEEDBACK
~nn@FAN?status <CR><LF>
status –
0 = Fail 1 = Pass
Get fan status:
#FAN?<CR>
HDCP-MOD
Set HDCP mode.
Set HDCP working mode on the device input:
HDCP supported ­HDCP_ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink ­MIRROR OUTPUT.
When you define 3 as the mode, the HDCP status is defined according to the connected output in the following priority: OUT 1, OUT 2. If the connected display on OUT 2 supports HDCP, but OUT 1 does not, then HDCP is defined as not supported. If OUT 1 is not connected, then HDCP is defined by OUT 2.
COMMAND
#HDCP-MODstage,inp_id,mode<CR>
FEEDBACK
~nn@HDCP-MODstage,inp_id,mode<CR><LF>
stage – Input/Output
0 = Input 1 = Output
inp_id – Input number:
1 = HDMI 1 2 = HDMI 2 3 = HDMI 3 4 = HDMI 4 5 = HDMI 5 6 = HDMI 6 7 = HDMI 7 8 = HDMI 8 Output number 1 = HDMI 2 = HDBT
mode – HDCP mode
Input:
0 = Off 1 = On
Output:
2 = Follow input 3 = Follow output
Set the input HDCP-MODE of input HDMI 1 to Off:
#HDCP-MOD0,1,0<CR>
HDCP-MOD?
Get HDCP mode.
Set HDCP working mode on the device input:
HDCP supported ­HDCP_ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink ­MIRROR OUTPUT.
COMMAND
#HDCP-MOD?stage,inp_id<CR>
FEEDBACK
~nn@HDCP-MODstage,inp_id,mode<CR><LF>
stage – Input/Output
0 = Input 1 = Output
inp_id – Input number:
1 = HDMI 1 2 = HDMI 2 3 = HDMI 3 4 = HDMI 4 5 = HDMI 5 6 = HDMI 6 7 = HDMI 7 8 = HDMI 8 Output number 1 = HDMI 2 = HDBT
mode – HDCP mode
Input:
0 = Off 1 = On
Output:
2 = Follow input 3 = Follow output
Get the input HDCP-MODE of input HDMI 1:
#HDCP-MOD?0,1<CR>
HELP
Get command list or help for specific command.
COMMAND
#HELP<CR>
#HELPcommand_name<CR>
FEEDBACK
1. Multi-line:
~nn@Devicecommand,command…<CR><LF>
To get help for command use: HELP (COMMAND_NAME)<CR><LF>
~nn@HELPco mmand:<CR><LF>
description<CR><LF>
USAGE:usage<CR><LF>
command – Name of a specific
command
Get the command list:
#HELP<CR>
To get help for AV-SW-TIMEOUT: HELPAV-SW-TIMEOUT<CR>
IMAGE-PROP
Set the image size.
Sets the image properties of the selected scaler.
COMMAND
#IMAGE-PROPscaler,status<CR>
FEEDBACK
~nn@IMAGE-PROPP1,P2…<CR><LF>
scaler = 1 status – Status
0 = Over scan 1 = Full 2 = Best fit 3 = Pan scan 4 = Letter box 5 = Under 2 6 = Under 1 7 = Follow in
Set the image size to Full:
#IMAGE-PROP1,1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
IMAGE-PROP?
Get the image size.
Gets the image properties of the selected scaler.
COMMAND
#IMAGE-PROP?P1,…,P6<CR>
FEEDBACK
~nn@IMAGE-PROPP1,P2…<CR><LF>
scaler = 1 status – Status
0 = Over scan 1 = Full 2 = Best fit 3 = Pan scan 4 = Letter box 5 = Under 2 6 = Under 1 7 = Follow in
Get the image size:
#IMAGE-PROP?1<CR>
LOCK-FP
Lock the front panel.
COMMAND
#LOCK-FPL ock/U nlock<CR>
FEEDBACK
~nn@LOCK-FPLock/Unlock<CR><LF>
Lock/Unlock – On/Off
0 = Off unlocks front panel 1 = On locks front panel
Unlock front panel:
#LOCK-FP0<CR>
LOCK-FP?
Get the front panel lock state.
COMMAND
#LOCK-FP?<CR>
FEEDBACK
~nn@LOCK-FPLock/Unlock<CR><LF>
Lock/Unlock – On/Off
0 = Off unlocks front panel 1 = On locks front panel
Get the front panel lock state:
#LOCK-FP?<CR>
LOUDNESS
Set audio loudness.
COMMAND
#LOUDNESSchannel,loudness<CR>
FEEDBACK
~nn@LOUDNESSchannel,loudness<CR><LF>
channel = 1 loudness – On/Off
0 = Off 1 = On
Set audio loudness:
#LOUDNESS1,1<CR>
LOUDNESS?
Get audio loudness.
COMMAND
#LOUDNESS?channel<CR>
FEEDBACK
~nn@LOUDNESSchannel,loudness<CR><LF>
channel = 1 loudness – On/Off
0 = Off 1 = On
Get audio loudness:
#LOUDNESS?1<CR>
MIC-GAIN
Set the microphone gain.
Sets the microphone input audio gain.
COMMAND
#MIC-GAINP1,P2,P3<CR>
FEEDBACK
~nn@MIC-GAINP1,P2,P3<CR><LF>
P1 = 0 P1 – Mic number
0 = Mic 1 1 = Mic 2
P3 – Level = 0 to 100
++ increase current value – decrease current value
Set mic 1 gain to 35:
#MIC-GAIN0,0,35<CR>
MIC-GAIN?
Get the microphone gain.
Gets the microphone input audio gain.
COMMAND
#MIC-GAIN?P1,P2<CR>
FEEDBACK
~nn@MIC-GAINP1,P2,P3<CR><LF>
P1 = 0 P1 – Mic number
0 = Mic 1 1 = Mic 2
P3 – Level = 0 to 100
Get the mic 2 gain:
#MIC-GAIN?0,1<CR>
MIC-TLK
Set mic talkover parameters.
COMMAND
#MIC-TLKchannel,P1,value<CR>
FEEDBACK
~nn@MIC-TLKchannel,P1 ,va lue<CR><LF>
channel = 0 P1 – Parameter setting
0 = Depth 1 = Trigger 2 = Attack time 3 = Hold time 4 = Release time
value – P1 value (in corresponding
to P1 units) Depth: 0-100% Trigger: 0-100 (-60dB to 40dB) Attack time/Hold time/Release time: 0-200 (0 to 20sec)
Set mic depth to 50:
#MIC-TLK0,0,50<CR>
MIC-TLK?
Get mic talkover parameters.
COMMAND
#MIC-TLK?channel,P1<CR>
FEEDBACK
~nn@MIC-TLKchannel,P1 ,va lue<CR><LF>
channel = 0 P1 – Parameter setting
0 = Depth 1 = Trigger 2 = Attack time 3 = Hold time 4 = Release time
value – P1 value (in corresponding
to P1 units) Depth: 0-100% Trigger: 0-100 (-60dB to 40dB) Attack time/Hold time/Release time: 0-200 (0 to 20sec)
Get mic trigger value:
#MIC-TLK?0,1<CR>
MODEL?
Get device model.
This command identifies equipment connected to VP-551X and notifies of identity changes to the connected equipment. The Scaler saves this data in memory to answer REMOTE-INFO requests.
COMMAND
#MODEL?<CR>
FEEDBACK
~nn@MODELmodel_name<CR><LF>
model_name – String of up to 19
printable ASCII chars
Get the device model:
#MODEL?<CR>
MUTE
Set audio mute.
COMMAND
#MUTEchannel,mute_mode<CR>
FEEDBACK
~nn@MUTEchannel,mute_mode<CR><LF>
channel –
0 = Output 1 – Scaler
mute_mode – On/Off
0 = Off 1 = On
Set output to mute:
#MUTE0, 1<CR>
MUTE?
Get audio mute.
COMMAND
#MUTE?channel<CR>
FEEDBACK
~nn@MUTEchannel,mute_mode<CR><LF>
channel –
0 = Output 1 – Scaler
mute_mode – On/Off
0 = Off 1 = On
Get mute status of output
#MUTE0?<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
NAME
Set machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAMEmachine_name<CR>
FEEDBACK
~nn@NAMEma chine_name<CR><LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Set the DNS name of the device to room-442:
#NAMEroom-442<CR>
NAME?
Get machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAME?<CR>
FEEDBACK
~nn@NAMEma chine_name<CR><LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Get the DNS name of the device:
#NAME?<CR>
NAME-RST
Reset machine (DNS) name to factory default.
Factory default of machine (DNS) name is
“KRAMER_” + 4 last
digits of device serial number.
COMMAND
#NAME-RST<CR>
FEEDBACK
~nn@NAME-RSTOK<CR><LF>
Reset the machine name (S/N last digits are 0102):
#NAME­RSTKRAMER_0102<CR>
NET-DHCP
Set DHCP mode.
COMMAND
#NET-DHCPdhcp_state<CR>
FEEDBACK
~nn@NET-DHCPdhcp_state<CR><LF>
dhcp_state –
0 = Off 1 = On (Use DHCP if unavailable,
use the IP address set by the factory or the net-ip command).
Enable DHCP mode:
#NET-DHCP1<CR>
NET-DHCP?
Get DHCP mode.
COMMAND
#NET-DHCP?<CR>
FEEDBACK
~nn@NET-DHCPdhcp_state <CR><LF>
dhcp_state –
0 = Off 1 = On (Use DHCP if unavailable,
use the IP address set by the factory or the net-ip command).
Get DHCP mode:
#NET-DHCP?<CR>
NET-GATE
Set gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be careful of security issues. For proper settings consult your network administrator.
COMMAND
#NET-GATEip_address<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the gateway IP address to
192.168.0.1:
#NET­GATE192.168.000.001<CR
>
NET-GATE?
Get gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be aware of security problems.
COMMAND
#NET-GATE?<CR>
FEEDBACK
~nn@NET-GATEip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the gateway IP address:
#NET-GATE?<CR>
NET-IP
Set IP address.
For proper settings consult your network administrator.
COMMAND
#NET-IPip_address<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the IP address to
192.168.1.39:
#NET­IP192.168.001.039<CR>
NET-IP?
Get IP address.
COMMAND
#NET-IP?<CR>
FEEDBACK
~nn@NET-IPip_address<CR><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the IP address:
#NET-IP?<CR>
NET-MAC?
Get MAC address.
For backward compatibility, the id parameter can be omitted. In this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-MAC?id<CR>
FEEDBACK
~nn@NET-MACid,mac_address<CR><LF>
id – Network ID–the device network
interface (if there are more than one). Counting is 0 based, meaning the
control port i s ‘0’, additional ports are 1,2,3….
mac_address – Unique MAC
address. Format: XX-XX-XX-XX-XX­XX where X is hex digit
#NET-MAC?id<CR>
NET-MASK
Set subnet mask.
For proper settings consult your network administrator.
COMMAND
#NET-MASKnet_mask<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
net_mask – Format: xxx.xxx.xxx.xxx
Set the subnet mask to
255.255.0.0:
#NET­MASK255.255.000.000<CR
>
NET-MASK?
Get subnet mask.
COMMAND
#NET-MASK?<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><LF>
net_mask – Format: xxx.xxx.xxx.xxx
Get the subnet mask:
#NET-MASK?<CR>
PROT-VER?
Get device protocol version.
COMMAND
#PROT-VER?<CR>
FEEDBACK
~nn@PROT-VER3000:version<CR><LF>
version – XX.XX where X is a
decimal digit
Get the device protocol version:
#PROT-VER?<CR>
PSU?
Get PSU status.
COMMAND
#PSU?<CR>
FEEDBACK
~nn@PSU?status <CR><LF>
status –
0 = Fail 1 = Pass
Get PSU status: #PSU? <CR>
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Function
Description
Syntax
Parameters/Attributes
Example
RESET
Reset device.
To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.
COMMAND
#RESET<CR>
FEEDBACK
~nn@RESETOK<CR><LF>
Reset the device:
#RESET<CR>
ROUTE
Set layer routing.
This command replaces all other routing commands.
COMMAND
#ROUTElayer,dest,src<CR>
FEEDBACK
~nn@ROUTElayer,dest,src<CR><LF>
layer Layer Enumeration
1 = Video+audio
dest
1 = Scaler
src – Source id
1 = HDMI 1 2 = HDMI 2 3 = HDMI 3 4 = HDMI 4 5 = HDMI 5 6 = HDMI 6 7 = HDMI 7 8 = HDMI 8 9 = PC 10 = CV
Route HDMI 2 to the output:
#ROUTE1,1,2<CR>
ROUTE?
Get layer routing.
This command replaces all other routing
commands.
COMMAND
#ROUTE?layer,dest<CR>
FEEDBACK
~nn@ROUTElayer,dest,src<CR><LF>
layer Layer Enumeration
1 = Video+audio
dest
1 = Scaler
src – Source id
1 = HDMI 1 2 = HDMI 2 3 = HDMI 3 4 = HDMI 4 5 = HDMI 5 6 = HDMI 6 7 = HDMI 7 8 = HDMI 8 9 = PC 10 = CV
Get the layer routing:
#ROUTE? layer,dest
<CR>
SCLR-AS
Set auto-sync features.
Sets the auto sync features for the selected scaler.
COMMAND
#SCLR-ASP1,P2<CR>
FEEDBACK
Set / Get :
~nn@SCLR-ASP1,P2….<CR><LF>
P1 –1 P2 – Sync Speed
0 = disable 1 = fast 2 = slow 3 = immediate
Set auto-sync to fast:
#SCLR-AS1,1<CR>
SCLR-AS?
Get auto-sync features.
Gets the auto sync features for the selected
scaler.
COMMAND
#SCLR-AS?P1<CR>
FEEDBACK
Set / Get :
~nn@SCLR-ASP1,P2….<CR><LF>
P1 –1 P2 – Sync Speed
0 = disable 1 = fast 2 = slow 3 = immediate
Get auto-sync features:
#SCLR-AS?1<CR>
SCLR-AUDIO­DELAY
Set the scaler audio delay.
Sets the audio delay for the selected audio output.
COMMAND
#SCLR-AUDIO-DELAYP1,P2<CR>
FEEDBACK
~nn@SCLR-AUDIO-DELAYP1,P2<CR><LF>
P1 – Audio output number
1 = Scaler
P2 – Delay
0 = Off 1 = 40ms 2 = 110ms 3 = 150ms
Set the scaler audio delay to 40ms:
#SCLR-AUDIO-DELAY1,1<C
R>
SCLR-AUDIO­DELAY?
Get the scaler audio delay.
Gets the audio delay for the selected audio output.
COMMAND
#SCLR-AUDIO-DELAY?P1<CR>
FEEDBACK
~nn@SCLR-AUDIO-DELAYP1,P2<CR><LF>
P1 – Audio output number
1 = Scaler
P2 – Delay
0 = Off 1 = 40ms 2 = 110ms 3 = 150ms
Get the scaler audio delay:
#SCLR-AUDIO-DELAY?1<CR
>
SCLR-PCAUTO
Set PC auto sync of scaler.
Trigger the Auto Adjust feature of PC
input.
COMMAND
#SCLR-PCAUTOP1,P2<CR>
FEEDBACK
~nn@SCLR-PCAUTOP1,P2….<CR><LF>
P1 – Scaler Number
1 = Scaler1
P2 –Yes (“ Yes” trig gers the Auto-scan
function. When complete, the unit
returns to the “ No” state)
Set PC auto sync of scaler:
#SCLR-PCAUTO1,yes<CR>
SIGNAL?
Get input signal status.
COMMAND
#SIGNAL?inp_id<CR>
FEEDBACK
~nn@SIGNALinp_id,status<CR><LF>
inp_id – Input number
1 = HDMI 1
2 = HDMI 2
3 = HDMI 3
4 = HDMI 4
5 = HDMI 5
6 = HDMI 6
7 = HDMI 7
8 = HDMI 8
status – Signal status according to
signal validation:
0 = Off
1 = On
Get the input signal lock status of IN 1:
#SIGNAL?1<CR>
SN?
Get device serial
number.
COMMAND #SN?<CR> FEEDBACK ~nn@SNserial_number<CR><LF>
serial_number – 14 decimal digits,
factory assigned
Get the device serial number:
#SN?<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
STANDBY
Set standby mode.
COMMAND
#STANDBYon_off<CR>
FEEDBACK
~nn@STANDBYvalue<CR><LF>
value – On/Off
0 = Off
1 = On
Set standby mode:
#STANDBY1<CR>
STANDBY?
Get standby mode status.
COMMAND
#STANDBY?<CR>
FEEDBACK
~nn@STANDBYvalue<CR><LF>
value – On/Off
0 = Off
1 = On
Get standby mode status:
#STANDBY?<CR>
TEMPERATURE ?
Get temperature status.
COMMAND
#TEMPERATURE?<CR>
FEEDBACK
~nn@TEMPERATURE?status<CR><LF>
status –
0 = Fail
1 = Pass
Get temperature status:
#TEMP ERATU RE?<CR>
TEST-MODE
Perform device test according tow defined test parameters.
This command starts
device test procedure.
COMMAND
#TEST-MODE<CR>
FEEDBACK
~nn@TEST-MODEresult<CR><LF>
result – Test Results
0 = OK
1 = Failed (general)
2…..N – Device specific failed error
code
Perform device test according to defined test parameters:
#TEST-MODE<CR>
TLK
Set audio talkover mode status.
COMMAND
#TLKchannel,talkover_mode<CR>
FEEDBACK
~nn@TLKchannel,talkover_mode<CR><LF>
channel = 1 (scaler) talkover_mode –
0 = off
1 = mixer
2 = talkover
3 = mic only
Set audio talkover mode status:
#TLK1, 1<CR>
TLK?
Get audio talkover mode status.
COMMAND
#TLK?channel<CR>
FEEDBACK
~nn@TLKchannel,talkover_mode<CR><LF>
channel = 1 (scaler) talkover_mode –
0 = off
1 = mixer
2 = talkover
3 = mic only
Get audio talkover mode status:
#TLK?1<CR>
TREBLE
Set audio treble level.
COMMAND
#TREBLEchannel,treble_level<CR>
FEEDBACK
~nn@TREBLEchannel,treble_level<CR><LF>
channel = 1 (scaler) treble_level – Audio parameter in
Kramer units 0-30
Set audio treble level to 1:
#TREBLE1,1<CR>
TREBLE?
Get audio treble level.
COMMAND
#TREBLE?channel<CR>
FEEDBACK
~nn@TREBLEchannel,treble_level<CR><LF>
channel = 1 (scaler) treble_level – Audio parameter in
Kramer units 0-30
Get audio treble level:
#TREBLE?1<CR>
VERSION?
Get firmware version number.
COMMAND
#VERSION?<CR>
FEEDBACK
~nn@VERSIONfirmware_version<CR><LF>
firmware_version – XX.XX.XXXX
where the digit groups are: major.minor.build version
Get the device firmware version number:
#VERSION?<CR>
VFRZ
Set freeze on selected output.
COMMAND
#VFRZout_id,freeze_flag<CR>
FEEDBACK
~nn@VFRZwin_num,freeze_flag<CR><LF>
out_id – 1 (scaler) freeze_flag – On/Off
0 = Off
1 = On
Set freeze on selected output:
#VFRZ1, 1<CR>
VFRZ?
Get output freeze status.
COMMAND
#VFRZ?out_id<CR>
FEEDBACK
~nn@VFRZwin_num,freeze_flag<CR><LF>
out_id – 1 (scaler) freeze_flag – On/Off
0 = Off
1 = On
Get output freeze status:
#VFRZ?1<CR>
VIDEO­BYPASS
Set video bypass status.
COMMAND
#VIDEO -BYPASSstatus<CR>
FEEDBACK
#VIDEO -BYBASSstatus<CR>
status – On/Off
0 = Off
1 = On
Set audio-bypass to off: #VIDEO -BYPASS0<CR>
VIDEO ­BYPASS?
Get video bypass status.
COMMAND
#VIDEO -BYPASS?<CR>
FEEDBACK
#VIDEO -BYPASS?status<CR><LF>
status – On/Off
0 = Off
1 = On
Get audio bypass status: # VIDEO -BYPASS?<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
VID-RES
Set output resolution.
“Set” command is only applicable for stage=Output.
“Set” command with
is_native=ON sets native resolution on selected output (resolution index sent = 0). Device sends as answer actual VIC ID of native resolution.
“Get” command with
is_native=ON returns native resolution VIC, with is_native=OFF returns current resolution.
To use “custom resolutions” (entr ies 100-
105 In View Modes), define them using the DEF-RES command.
COMMAND
#VID-RESstage,stage_id,is_native,resolution<CR>
FEEDBACK
~nn@VID-RESstage,stage_id,is_native,resolution<CR><LF>
stage – Output
1 = Output
stage_id = 1 (scaler ) is_native – Native resolution flag
0 = Off
resolution – Resolution index
200= Native HDMI 201=640x480 202=800x600 203=1024x768 204=1280x768 205=1360x768 206=1280x720 207=1280x800 208=1280x1024 209=1440x900 210=1400x1050 211=1680x1050 212=1600x1200 213=1920x1080 214=1920x1200 215=2560x1600 216=2560x1440 217=480p 218=576p 219=720p50 220=720p60 221=1080p24 222=1080p25 223=1080p30 224=1080p50 225=1080p60 226=4K24 227=4K25 228=4K30 229=4K50 230=4K60 231=4K50(4:2:0) 232=4K60(4:2:0) 233=Native HDBT
Set output resolution to 480p:
#VID-RES1,1,0, 217<CR>
VID-RES?
Set output resolution.
“Get” command is only applicable for stage=Output.
“Set” command with
is_native=ON sets native resolution on selected output (resolution index sent = 0). Device sends as answer actual VIC ID of native resolution.
“Get” command with
is_native=ON returns native resolution VIC, with is_native=OFF returns current resolution.
To use “custom resolutions” (entr ies 100-
105 In View Modes), define them using the DEF-RES command.
COMMAND
#VID-RES?stage,stage_id, is_native<CR>
FEEDBACK
~nn@VID-RES?stage,stage_id,is_native,resolution<CR><LF>
stage –Output
1 = Output
stage_id = 1 (scaler ) is_native – Native resolution flag
0 = Off
resolution – Resolution index
200= Native HDMI 201=640x480 202=800x600 203=1024x768 204=1280x768 205=1360x768 206=1280x720 207=1280x800 208=1280x1024 209=1440x900 210=1400x1050 211=1680x1050 212=1600x1200 213=1920x1080 214=1920x1200 215=2560x1600 216=2560x1440 217=480p 218=576p 219=720p50 220=720p60 221=1080p24 222=1080p25 223=1080p30 224=1080p50 225=1080p60 226=4K24 227=4K25 228=4K30 229=4K50 230=4K60 231=4K50(4:2:0) 232=4K60(4:2:0) 233=Native HDBT
Get output resolution:
#VID-RES?1,1,0<CR>
VMUTE
Set enable/disable video on output.
COMMAND
#VMUTEoutput_id,flag<CR>
FEEDBACK
~nn@VMUTEoutput_id,flag<CR><LF>
output_id = 1 (scaler) flag – Video Mute
0– Off (video enabled) 1– On (video disabled)
Disable the video output on OUT 1:
#VMUTE1,0<CR>
VMUTE?
Get video on output status.
COMMAND
#VMUTE?output_id_<CR>
FEEDBACK
~nn@VMUTEoutput_id,flag<CR><LF>
output_id = 1 (scaler) flag – Video Mute
0– Off (video enabled) 1– On (video disabled)
Get video on output status:
#VMUTE?1<CR>
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Result and Error Codes

Syntax

In case of an error, the device responds with an error message. The error message syntax:
• ~NN@ERR XXX<CR><LF> – when general error, no specific command
• ~NN@CMD ERR XXX<CR><LF> – for specific command
• NN – machine number of device, default = 01
• XXX – error code

Error Codes

Error Name
Error Code
Description
P3K_NO_ERROR
0
No error
ERR_PROTOCOL_SYNTAX
1
Protocol syntax
ERR_COMMAND_NOT_AVAILABLE
2
Command not available
ERR_PARAMETER_OUT_OF_RANGE
3
Parameter out of range
ERR_UNAUTHORIZED_ACCESS
4
Unauthorized access
ERR_INTERNAL_FW_ERROR
5
Internal FW error
ERR_BUSY
6
Protocol busy
ERR_WRONG_CRC
7
Wrong CRC
ERR_TIMEDOUT
8
Timeout
ERR_RESERVED
9
(Reserved)
ERR_FW_NOT_ENOUGH_SPACE
10
Not enough space for data (firmware, FPGA…)
ERR_FS_NOT_ENOUGH_SPACE
11
Not enough space – file system
ERR_FS_FILE_NOT_EXISTS
12
File does not exist
ERR_FS_FILE_CANT_CREATED
13
File can’t be created
ERR_FS_FILE_CANT_OPEN
14
File can’t open
ERR_FEATURE_NOT_SUPPORTED
15
Feature is not supported
ERR_RESERVED_2
16
(Reserved)
ERR_RESERVED_3
17
(Reserved)
ERR_RESERVED_4
18
(Reserved)
ERR_RESERVED_5
19
(Reserved)
ERR_RESERVED_6
20
(Reserved)
ERR_PACKET_CRC
21
Packet CRC error
ERR_PACKET_MISSED
22
Packet number isn't expected (missing packet)
ERR_PACKET_SIZE
23
Packet size is wrong
ERR_RESERVED_7
24
(Reserved)
ERR_RESERVED_8
25
(Reserved)
ERR_RESERVED_9
26
(Reserved)
ERR_RESERVED_10
27
(Reserved)
ERR_RESERVED_11
28
(Reserved)
ERR_RESERVED_12
29
(Reserved)
ERR_EDID_CORRUPTED
30
EDID corrupted
ERR_NON_LISTED
31
Device specific errors
ERR_SAME_CRC
32
File has the same CRC – no changed
ERR_WRONG_MODE
33
Wrong operation mode
ERR_NOT_CONFIGURED
34
Device/chip was not initialized
Page 67
The warranty obligations of Kramer Electronics Inc. (“Kramer Elect ronics ”) f or this product are limited to the term s set fort h below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product. Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are all covered by a standard one (1) year warranty.
3. All Kramer Cobra products, all Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a ten (10) year warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchas ers or owners of this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs
necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replace ment product is supp lied, the original product’s e nd warranty date remains unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Elect ronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product. If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND I N LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHIC H THIS LIM ITED WAR RANTY APPLIES IS A “CON SUM ER PROD UCT” UNDER THE MAGNUSON -MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.
Page 68
www.KramerAV.com [email protected]
P/N:
2900-301296
Rev:
7
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our Web site where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, I nc. All brand names, product names, and trademarks are the property of their respective owners.
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