Kramer KIT-500 User Manual

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P/N: 2900-301628 Rev 5 www.kramerav.com
USER MANUAL
KIT-500 5x2 Matrix/Scaler Kit
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Kramer Electronics Ltd.
KIT-500 – Contents
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Contents
Introduction 1
Getting Started 1 Overview 2 Typical Applications 3
Defining KIT-500 5x2 Matrix/Scaler Kit 5
Defining KIT-500T 5 Defining KIT-500R 7
Mounting KIT-500 9 Connecting KIT-500 10
Connecting the Output to a Balanced/Unbalanced Stereo Audio Acceptor 12 Connecting to KIT-500 via RS-232 12 Connecting an Occupancy Sensor to the TOGL Pin 12 Connecting to USB Hosts 13 Wiring RJ-45 Connectors 13
Principles of Operation 14
KIT-500T Input Auto-Switching 14 USB Host Switching 14 CEC Signaling 15 Controlling via RS-232 Ports 15
Operating and Controlling KIT-500 16
Using Front Panel Buttons 16 Using Remote Control Switches 17 Controlling and Operating Via the OSD Menu 17 Operating via Ethernet 24
Using Embedded Web Pages 27
Routing Inputs to Outputs 29 Setting Audio Video Parameters 29 Managing KIT-500T EDID 34 Defining KIT-500T General Settings 37 Defining Network Settings 39 Managing RS-232 Control 40 Defining Advanced Settings 43 Setting Authentication 47 Viewing the About Page 50
Upgrading Firmware 51 Technical Specifications 52
Default Communication Parameters 54 KIT-500R Output Resolution Support 54 Input Resolution Support 55
Protocol 3000 56
Understanding Protocol 3000 56 Protocol 3000 Commands 57 Result and Error Codes 69
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Kramer Electronics Ltd.
KIT-500 – Introduction
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Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been providing a world of unique, creative, and affordable solutions to the vast range of problems that confront the video, audio, presentation, and broadcasting professional on a daily basis. In recent years, we have redesigned and upgraded most of our line, making the best even better!

Getting Started

We recommend that you:
Unpack the equipment carefully and save the original box and packaging materials for possible future shipment.
Review the contents of this user manual.
Go to www.kramerav.com/downloads/KIT-500 to check for up-to-date user manuals, application programs, and to check if firmware upgrades are available (where appropriate).

Achieving Best Performance

Use only good quality connection cables (we recommend Kramer high-performance, high-resolution cables) to avoid interference, deterioration in signal quality due to poor matching, and elevated noise levels (often associated with low quality cables).
Do not secure the cables in tight bundles or roll the slack into tight coils.
Avoid interference from neighboring electrical appliances that may adversely influence
signal quality.
Position your Kramer KIT-500 away from moisture, excessive sunlight and dust.

Safety Instructions

Caution:
This equipment is to be used only inside a building. It may only be connected to other equipment that is installed inside a building.
For products with relay terminals and GPI\O ports, please refer to the permitted rating for an external connection, located next to the terminal or in the User Manual.
There are no operator serviceable parts inside the unit.
Warning:
Use only the power cord that is supplied with the unit.
To ensure continuous risk protection, replace fuses only according to the rating
specified on the product label which is located on the bottom of the unit.
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KIT-500 – Introduction
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Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring it to be collected and recycled. To comply with the WEEE Directive, Kramer Electronics has made arrangements with the European Advanced Recycling Network (EARN) and will cover any costs of treatment, recycling and recovery of waste Kramer Electronics branded equipment on arrival at the EARN facility. For details of Kramer’s recycling arrangements in your particular country go to our recycling pages at https://www.kramerav.com/social-
responsibility/environment/.

Overview

Congratulations on purchasing your Kramer KIT-500 5x2 Matrix/Scaler Kit.
KIT-500 is a high-performance integrated matrix scaler kit, consisting of the KIT-500T matrix
transmitter with two USB-C and two HDMI/USB inputs independently routable to HDMI and HDBT outputs, and the KIT-500R auto-switcher scaler receiver with an HDMI input for routing a local signal and an HDBT input for routing a remote signal (from the KIT-500T transmitter). The remote USB peripherals (such as a room camera) are extended for use of local USB host for convenient hybrid meeting operation with both room and online participants.
KIT-500 provides exceptional quality, advanced and user-friendly operation, and flexible
control.

Exceptional Quality

Hybrid-Meetings – Designed to support switching of both AV inputs and USB host ports, for concurrent connection to AV outputs and room USB devices. The product facilitates collaborative hybrid meetings where participants can switch to share their content with both room and online meeting participants.
High-Performance Scaling for Valuable End-user Presentation Experience – Built-in ProcAmp high-resolution scaling technology for optimal image display, and advanced video processing with clean, glitch-free source switching.
Powerful Audio Handling – Integrated DSP for intelligent microphone talk-over, audio signal equalization, mixing, and delay processing, together with flexible audio insertion and extraction capabilities, ensure unsurpassed experience for the presenter and end­user.
HDMI Signal Switching – HDCP 2.2 compliant, supporting deep color, x.v.Color, CEC,
HDMI uncompressed audio channels, Dolby TrueHD, DTS-HD, 2K, 4K, and 3D as specified in HDMI 2.0.
I-EDIDPro Kramer Intelligent EDID Processing – Intelligent EDID handling,
processing, locking and pass-through algorithm ensures plug & play operation for HDMI source and display systems.
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KIT-500 – Introduction
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Advanced and User-friendly Operation

BYOD Ease and Convenience – Connect any DP−Alt−Mode−capable USB−C device as
an AV presentation source, while providing the connected device with USB and Ethernet
connection, and up to 60 watts of power, via a single USB−C cable connection only
Wired and Wireless Auto Switcher – When the receiver is connected to a wireless connectivity device such as Kramer VIA, can automatically select between a wired source at the transmitter or the wireless source at the receiver.
Simple Control – Remote IP-controller connection, browser operation webpage, local panel buttons, or remotely connected contact-closure buttons, for easy and fully flexible user ports selection, signals routing, and matrix control.
Built-in Intelligent Control Gateway – Remote IP-driven intelligent control of connected AV and motorized devices via relay, RS-232 and CEC, eliminating the need for an external control gateway and reducing installation complexity and costs to enable easy integration with control systems such as Kramer Control.
Comprehensive Management – Flexible service options including local panel status LED indicators and OSD menu operation, remote IP-driven firmware upgrade and management via user-friendly embedded web pages, and remote IP or local serial service and management via API commands – ensure lasting, field-proven deployment.
Easy and Elegant Installation – Single cable connectivity for both HDBaseT signals and PoC power distribution with only a single power mains connection. Compact fan-less enclosures for flexible under-table or podium, dropped-ceiling, and display-adjacent mounting.

Flexible Connectivity

Audio De-embedding – The digital audio signal passing-through to the output is also
available on the stereo balanced analog audio output. This enables playing the audio on a locally connected professional audio system (such as DSP) and speakers, in parallel to playing it on the speakers connected to the AV acceptor device (such as TVs with speakers).
USB 2.0 Extension – USB 2.0 signals are extended between the transmitter and the receiver, enabling connection of the active USB host to both local and remote USB devices, such as a camera and audio devices, or HID (Human Interface Devices) mouse or keyboard devices.
Bi-directional RS-232 Extension – Serial interface data flows in both directions, allowing
data transmission and device control.

Typical Applications

KIT-500 is ideal for applications where the user needs to switch between local AV sources
and a remote HDMI source:
Enterprise hybrid meeting rooms.
Education hybrid learning classrooms.
Advanced meeting rooms with combined wired and wireless connectivity demands.
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KIT-500 – Introduction
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Controlling your KIT-500

Control your KIT-500 directly via the front panel push buttons (with on-screen menus, or:
By RS-232 serial commands transmitted by a PC or a controller.
Via IP browsing to the built-in user-friendly Web pages.
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Kramer Electronics Ltd.
KIT-500 – Defining KIT-500 5x2 Matrix/Scaler Kit
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Defining KIT-500 5x2 Matrix/Scaler Kit

This section defines KIT-500T and KIT-500R.

Defining KIT-500T

Figure 1: KIT-500T 4K HDMI/USB-C Auto Transmitter Front Panel
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Feature
Function
OUTPUT
Select Button
Press to select the output to which a selected input will be switched when an input button is pressed. The output button is illuminated when a sink/link is detected on the selected output.
HDMI/HDBT LEDs
LED lights green when selected.
INPUT Buttons
USB-C (1 and 2)
Press to select a USB-C input. Button illuminates when that input is selected.
HDMI (1 and 2)
Press to select an HDMI input. Button illuminates when that input is selected.
REMOTE
Press to select the remote HDMI input on the KIT-500R. Button illuminates when that input is selected.
This button is only functional when HDBT is selected via the OUTPUT button.
USB
Select Button
Press to select the USB HOST port to connect to the USB HUB devices.
This button is only functional when the USB switching is not "linked" to the HDMI selection (see Defining USB Switching
Policy on page 46).
1/2 LEDs
Lights green when selected.
MENU Button
Press to display the KIT-500 OSD menu.
The OSD menu can be viewed on the acceptor that is connected to the KIT-500R.
Navigation Buttons
Press to decrease numerical values or select from several definitions. When not in the OSD menu, press to reduce the output volume.
Press to move up the menu list values.
Press to increase numerical values or select from several definitions. When not in the OSD menu, press to increase the output volume.
Press to move down the menu list.
ENTER
Press to accept changes and change the SETUP parameters.
RESET TO 1080p Button
Press and hold to toggle between XGA and 1080p resolutions.
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KIT-500 – Defining KIT-500 5x2 Matrix/Scaler Kit
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#
Feature
Function
PANEL LOCK Button
Press and hold for about 5 seconds to lock/unlock the front panel buttons.
USB HUB USB 3.0 Ports (3)
Connect to USB devices. The user can select which USB host (USB 1, USB 2, USB-C 1 or USB-C 2 on the transmitter) is connected to the USB devices.
Figure 2: KIT-500T 4K HDMI/USB-C Auto Transmitter Rear Panel
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Feature
Function
USB 3.0 Host Port (1 and 2)
Connect to USB hosts.
AUDIO IN
AUX 3.5mm Mini Jack
Connect to an unbalanced, analog audio source (for example, the audio output of the laptop).
MIC 3-pin Terminal Block
Connect to a dynamic or condenser (with 48V phantom power) microphone.
AUDIO OUT 5-pin Terminal Block
Connect to a balanced, stereo audio acceptor (for example, active speakers).
RS-232
DATA 3-pin Terminal Block Connector
Connect to a serial data source or acceptor to extend RS-232 between KIT-500T and KIT-500R.
CONTROL 3-pin Terminal Block Connector
Connect to a serial controller or PC to control KIT-500 or for
KIT-500 to control an external device.
PROG USB Connector
Connect to a PC to perform a firmware upgrade.
ETH RJ-45 Connector
Connect to the LAN (Ethernet traffic or PC controller).
USB-C Port Inputs (1 and 2)
Connect to USB-C sources. Both USB-C ports support DP Alt mode, Ethernet and USB
data transfer. USB-C 1 supports up to 60W charging.
Power delivery to USB-C 1 is not supported when
KIT-500R delivers power to KIT-500T via PoC.
HDMI Connector
Connect to an HDMI source.
HDMI OUT Connector
Connect to an HDMI acceptor.
HDBT OUT RJ-45 Connector
Connect to KIT-500R.
Follow powering instructions in (see Connecting KIT-500 on page 10). Failure to use PoC and power connector correctly may destroy the devices!
PoC (Power over Cable) Switch
Set the PoC switch to ON on both KIT-500T and KIT-500R.
24V DC Connector
Connect to the supplied power adapter unless the power adapter is connected to KIT-500R.
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KIT-500 – Defining KIT-500 5x2 Matrix/Scaler Kit
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Defining KIT-500R

Figure 3: KIT-500R 4K HDBT/HDMI Receiver/Scaler Front Panel
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Feature
Function
PROG USB Connector
Connect to a USB stick to perform firmware upgrades.
INPUTS
SELECT Button
Press to toggle between the HDBT and HDMI inputs to select the input (HDBT or HDMI). By default, the SELECT button is locked. You can unlock it via the ADVANCED menu in the OSD.
HDBT LED
Lights blue when the HDBT input is selected.
HDMI LED
Lights blue when the HDMI input is selected.
USB DEVICE USB 3.0 Ports (2)
Connect to USB devices. The user can select which USB host (USB 1 or USB 2 on the transmitter) is connected to the USB devices.
MENU Button
Press to enter/exit the on-screen display (OSD) menu. Press together with the – button to reset to 1080p.
ENTER Button
In OSD, press to choose the highlighted menu item. Press together with the FREEZE/+ button to reset to XGA.
In OSD, press to move back through menus or decrement parameter values.
FREEZE/+ Button
In OSD, press to move forward through menus or increment parameter values. When not in OSD, press to freeze the display.
LINK LED
Lights blue when a link is established with the transmitter.
ON LED
Lights green when device is powered.
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KIT-500 – Defining KIT-500 5x2 Matrix/Scaler Kit
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Figure 4: KIT-500R 4K HDBT/HDMI Receiver/Scaler Rear Panel
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Feature
Function
INPUTS
HDBT RJ-45 Connector
Connect to KIT-500T.
HDMI (REMOTE) Connector
Connect to an HDMI source.
REMOTE Contact-Closure 4-pin Terminal Block Connector
Connect to contact closure switches to turn the display on and off (e.g., via CEC). The TOGGLE pin may be configured for toggling (edge-triggered), or for ON / OFF (level-
triggered).See Using Remote Control Switches on page 17.
RS-232
CONTROL 3-pin Terminal Block Connector
Connect to a serial controller or PC to control KIT-500T using P3K, or for KIT-500R to control an external device.
DATA 3-pin Terminal Block Connector
Connect to a serial data source or acceptor for extending RS­232 between KIT-500T and KIT-500R via HDBT.
RELAY SPDT 3-pin Terminal Block Connector
Connections to the internal relay’s contact terminals: Normally open (NO), normally closed (NC), and common (C). Connect to devices to be controlled by relay (for example, a motorized projection screen).
OUTPUT
AUDIO 5-pin Terminal Block Connector
Connect to a balanced analog stereo audio acceptor. HDMI Connector
Connect to an HDMI acceptor.
Follow powering instructions in (see Connecting KIT-500 on page 10). Failure to use PoC and power connector correctly may destroy the devices!
PoC (Power Over Cable) Switch
Set the PoC switch to ON on both KIT-500T and KIT-500R.
24V DC Connector
Connect to the supplied power adapter, unless the power adapter is connected to KIT-500T.
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KIT-500 – Mounting KIT-500
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Mounting KIT-500

This section provides instructions for mounting KIT-500. Before installing, verify that the environment is within the recommended range:
Operation temperature – 0 to 40C (32 to 104F).
Storage temperature – -40 to +70C (-40 to +158F).
Humidity – 10% to 90%, RHL non-condensing.
Caution:
Mount KIT-500 before connecting any cables or power.
Warning:
Ensure that the environment (e.g., maximum ambient temperature & air flow) is compatible for the device.
Avoid uneven mechanical loading.
Appropriate consideration of equipment nameplate ratings should be used for avoiding
overloading of the circuits.
Reliable earthing of rack-mounted equipment should be maintained.
Maximum mounting height for the device is 2 meters.
Mount KIT-500R in a rack:
Use the recommended rack adapter (see www.kramerav.com/product/KIT-500).
Mount KIT-500 on a surface using one of the following methods:
Attach the rubber feet and place the unit on a flat surface.
For KIT-500R, fasten 1 bracket (included) on each side of the unit
and attach it to a flat surface. For more information go to
www.kramerav.com/downloads/KIT-500.
On customer request, USA&CA UL Listed Power supply: Input 100-240VAC 50-60Hz, output 24VDC 5A with the appropriate AC plugs could be delivered in the same package with KIT­500/MTX2-42-T.
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KIT-500 – Connecting KIT-500
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Connecting KIT-500

Always switch off the power to each device before connecting it to your KIT-500. After connecting your KIT-500, connect its power and then switch on the power to each device.
Figure 5: Connecting to the KIT-500 Rear Panel
To connect KIT-500 as illustrated in the example in Figure 5:
1. Connect the inputs:
Connect USB-C sources (for example, laptops) to the USB-C 1 and USB-C 2
ports on the KIT-500T.
Connect HDMI sources (for example, laptops) to HDMI 1 and HDMI 2 connectors
on the KIT-500T and connect the USB 3.0 Host ports to the HDMI sources that are connected to the HDMI inputs.
Connect an HDMI source (for example, a room PC) to the HDMI (REMOTE)
connector on the KIT-500R.
Connect an unbalanced analog audio source to the AUX 3.5mm jack (for
example, an iPod).
Connect a dynamic or condenser (with 48V phantom power) microphone to the
MIC 3-pin terminal block connector.
2. Connect the outputs:
Connect the HDMI output on the KIT-500T to an HDMI acceptor (for example, a
display).
Connect the HDMI output on the KIT-500R to an HDMI acceptor (for example, a
display).
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KIT-500 – Connecting KIT-500
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Connect the AUDIO OUT 5-pin terminal block connector on the KIT-500T to an
audio acceptor (for example, an active speaker).
Connect the AUDIO OUTPUT 5-pin terminal block connector on the KIT-500R to
an audio acceptor (for example, an active speaker).
3. Connect the HDBT OUT port on the KIT-500T to the HDBT INPUT on the
KIT-500R.
4. Connect the USB type A ports:
Connect the USB HUB ports on the KIT-500T to USB devices (for example, a
keyboard, mouse and headphones).
Connect the USB DEVICE ports on the KIT-500R to USB devices (for example,
a soundbar and PTZ camera).
5. Connect TOGL on the REMOTE contact closure 4-pin terminal block connector on the KIT-500R to an occupancy sensor.
6. Connect the RELAY 3-pin terminal block connector to a relay-controlled device (for example, to open and close the room blinds).
7. Connect the control ports:
Connect the ETH RJ-45 port on the KIT-500T to a LAN. Connect the CONTROL RS-232 3-pin terminal block connector on the KIT-500T
to an RS-232 controlled device (for example, the display on the KIT-500T output).
Connect the KIT-500T DATA RS-232 3-pin terminal block connector to a
controller (for example, Kramer SL-240C).
Connect the KIT-500R DATA RS-232 3-pin terminal block connector to an
RS-232 controlled device (for example, the PTZ camera).
8. Set POC switches on KIT-500T and KIT-500R to ON.
Failure to use PoC and power connector correctly may destroy the devices!
9. Connect the power adapter to one of the devices (KIT-500T or KIT-500R) and to the mains electricity (for example, to KIT-500T).
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KIT-500 – Connecting KIT-500
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Connecting the Output to a Balanced/Unbalanced
Stereo Audio Acceptor
The following are the pinouts for connecting the output to a balanced or unbalanced stereo audio acceptor:
Figure 6: Connecting to a Balanced Stereo Audio
Acceptor
Figure 7: Connecting to an Unbalanced Stereo Audio
Acceptor

Connecting to KIT-500 via RS-232

You can connect to KIT-500 via an RS-232 connection using, for example, a PC.
KIT-500 features an RS-232 3-pin terminal block connector allowing the RS-232 to control KIT-500.
Connect the RS-232 terminal block on the rear panel of KIT-500 to a PC/controller, as follows: From the RS-232 9-pin D-sub serial port connect:
Pin 2 to the TX pin on the KIT-500 RS-232 terminal block
Pin 3 to the RX pin on the KIT-500 RS-232 terminal block
Pin 5 to the G pin on the KIT-500 RS-232 terminal block
RS-232 Device KIT-500

Connecting an Occupancy Sensor to the TOGL Pin

The KIT-500R TOGL pin function is defined via the KIT-500R OSD menu (see Defining
the REMOTE TOGGLE PIN on KIT-500R on page 23). By default, the display toggles on or
off when momentarily connected. By setting the Toggle function, you can set the pin for level­triggering rather than edge-triggering (i.e., constant contact connection rather than momentary connection), allowing, for example, connection to an occupancy sensor that triggers the toggle commands.
Instead of a push-to-make switch, TOGL may be configured to operate with a standard SPST switch or for TTL level detection (for example, to use with an occupancy sensor).
You can use an occupancy sensor to turn on the display and auto sync off to turn it off once it is not used, as described in the following example:
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KIT-500 – Connecting KIT-500
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An occupancy sensor is connected to the TOGL pin.
The TOGL pin is set to ON (see Defining the REMOTE TOGGLE PIN on KIT-500R
on page 23) so that the display is turned on when the occupancy sensor detects the presence of people in the room. (Set the sensor to short the TOGL pin to ground upon detecting occupancy).
Auto SYNC OFF is set to Enable (see Setting Sleep Mode on KIT-500R on page 21) so that when the room is no longer in use, the display turns off 2 minutes after an input signal is no longer detected.
You can also set the TOGL pin to OFF so that when the sensor detects no people in the room the display turns off. (Set the sensor to short the TOGL pin to ground when occupancy is not detected).

Connecting to USB Hosts

KIT-500T includes 4 USB Hosts:
2 USB 3.0 host ports – Connect your PC to both an HDMI port and a USB Host port.
2 USB-C ports – Connect one cable to your PC.
When connecting to the USB Host port, you can choose to link it to the HDMI video port, meaning that the USB 1/USB 2 host port is switched together with the HDMI 1/HDMI 2 port respectively.
By default, USB 1 and USB 2 ports are linked to the HDMI 1 and HDMI 2 inputs, respectively and the USB selection button on KIT-500T.

Wiring RJ-45 Connectors

This section defines the HDBT pinout, using a straight pin-to-pin cable with RJ-45 connectors.
It is recommended that the cable ground shielding be connected/soldered to the connector shield.
EIA /TIA 568B
PIN
Wire Color
1
Orange / White
2
Orange
3
Green / White
4
Blue
5
Blue / White
6
Green
7
Brown / White
8
Brown
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KIT-500 – Principles of Operation
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Principles of Operation

This section describes the KIT-500T powerful operation principles:
KIT-500T Input Auto-Switching on page 14.
USB Host Switching on page 14.
CEC Signaling on page 15.
Controlling via RS-232 Ports on page 15.

KIT-500T Input Auto-Switching

Set KIT-500T switching mode via the UI (see Configuring Automatic Switching Settings on page 44) or P3K (see KIT-500T Protocol Commands on page 57) to any of the following modes:
Manual
Auto – Auto Scan
Auto – Last Connected
By-default, switching is set to Manual. In Manual mode, select an input by:
Pressing the front-panel input selection buttons.
Sending RS-232 serial commands control (see Protocol 3000 Commands on page 57).
Using the embedded web pages (see Configuring Automatic Switching Settings
on page 44).
In auto-switching mode, the input is selected as follows:
In Auto Scan mode, when the currently selected input sync signal is lost, the KIT-500T automatically scans and selects an input with a live signal.
In Last Connected mode, when the currently selected input signal is lost, KIT-500T automatically selects the last connected input.

USB Host Switching

KIT-500T includes 4 inputs: 2 USB-C inputs that can operate as hosts in addition to passing
AV signals, and 2 HDMI inputs which can be linked with Host ports 1 and 2 via the KIT-500 UI. A single active USB host is connected to both local and remote KIT-500 USB devices, while other hosts are inactive. The active USB host is selected either automatically to follow the selected video input (default), or manually as independently-selected USB host (see Defining USB Switching Policy on page 46).
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KIT-500 – Principles of Operation
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CEC Signaling

KIT-500T sends CEC commands from a control system, connected by LAN, via the KIT-500T
built-in control gateway, to control devices that are connected to the KIT-500T HDMI output and the selected input.
KIT-500 sends CEC in the following way:
On KIT-500T, when Local Auto Sync Off is set to On, KIT-500T sends a Power Off command to its display when no signal is detected on the selected input (see Defining
Auto Sync Mode on page 45). When a valid signal is detected, KIT-500T will then send a
Power On command.
On KIT-500R, if Remote Auto Sync Off is enabled (Slow or Fast), KIT-500R sends power off command to its display when no signal is detected on the selected input. When a valid signal is detected, KIT-500R will then send a Power On command. If Output CEC Bypass is enabled, KIT-500R passes the data from the KIT-500R HDMI input.

Controlling via RS-232 Ports

KIT-500T and KIT-500R each have 2 RS-232 control ports:
RS-232 CONTROL for controlling the device via RS-232 Protocol 3000 commands (for example, connecting an SL-240C Kramer Controller to KIT-500R to control it), and RS­232
RS-232 DATA for passing RS-232 commands between the devices via HDBT. For example, sending commands to the PTZ Camera, that is connected to the RS-232 DATA port on KIT-500R, via an SL-240C Kramer controller that is connected to the RS­232 DATA port on KIT-500T.
In addition, you define the KIT-500T RS-232 CONTROL port to operate in any of the following ways (see Managing RS-232 Control on page 40):
By default, control the device itself via a room controller.
Control an external device that is connected to KIT-500T.
Control an external device on KIT-500T via Ethernet control gateway.
Control KIT-500T from a controller (for example SL-240C) connected to KIT-500T via
LAN
For further detail, refer to the Kramer website and select Resources>Technical Note.
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KIT-500 – Operating and Controlling KIT-500
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Operating and Controlling KIT­500
Operate KIT-500 in any of the following ways:
Using Front Panel Buttons on page 16.
Using Remote Control Switches on page 17.
Controlling and Operating Via the OSD Menu on page 17.
Operating via Ethernet on page 24.

Using Front Panel Buttons

Press the KIT-500T front panel buttons to:
Select the output to which a selected input is routed (HDMI or HDBT).
Select the required input: USB-C 1, USB-C 2, HDMI 1, HDMI 2 or REMOTE (HDMI
input on KIT-500R).
Select the USB host to connect to the USB HUB devices.
When USB Host selection is not set to follow the HDMI ports.the HDMI ports
Lock the front panel .
Reset the device resolution .
Control the KIT-500R operation, using the OSD MENU and navigation keys (not
available when the REMOTE HDMI input is selected as the KIT-500R source. See Controlling and Operating Via the OSD Menu on page 17).
When not in the OSD mode, use the Left and right OSD arrow buttons to adjust the output volume.
Press the KIT-500R front panel buttons to:
Locally select the HDMI or HDBT inputs (when the SELECT button is not locked).
Control device operation, using the MENU and navigation keys (when in the OSD
menu), + and – ,buttons (see Controlling and Operating Via the OSD Menu on page 17).
Freeze the image on the output, using FREEZE button.
Reset to XGA resolution, using ENTER and FREEZE+ buttons.
Reset to 1080p resolution, using MENU and – buttons.
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KIT-500 – Operating and Controlling KIT-500
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Using Remote Control Switches

The following table describes the function of the remote contact closure switches on KIT-500T
and KIT-500R .
Pin Name
Function
KIT-500R
KIT-500R
TOGL
For connection to an occupancy sensor, or to a single ON/OFF switch. Configurable via the OSD for connection to a button which toggles between display on and display off (instead of using two separate buttons for on and off); or turning the display on and off according to whether a switch is open or closed (for example, when using an occupancy sensor). See Defining the REMOTE TOGGLE PIN on
KIT-500R on page 23.
OFF
Turn off the display.
ON
Turn on the display.

Controlling and Operating Via the OSD Menu

KIT-500 enables controlling and defining the device parameters via the OSD, using the front
panel MENU buttons. The OSD menu can be accessed via:
The OSD navigation buttons on KIT-500R.
The OSD navigation buttons on KIT-500T when HDBT is selected as the input to
KIT-500R.
To enter and use the OSD menu buttons:
1. Press MENU.
2. Press:
ENTER to accept changes and to change the menu settings. Arrow buttons to move through the OSD menu, which is displayed on the video
output.
EXIT to exit the menu.
The default OSD timeout is set to 10 seconds.
Use the OSD menu to perform the following operations:
Adjusting Image Parameters on page 18.
Selecting an Input Signal on page 18.
Locking KIT-500R Input Select Buttons on page 19.
Setting Output Parameters on page 19.
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Setting Audio Parameters on page 19.
Setting OSD Parameters on page 20.
Managing EDID via OSD on page 20.
Setting HDCP on page 21.
Setting Sleep Mode on KIT-500R on page 21.
Setting Switching Mode on page 22.
Setting FREEZE Button Functionality on page 22.
Manually Switching Relay on page 22.
Defining CEC on page 23.
Defining the REMOTE TOGGLE PIN on KIT-500R on page 23.
Viewing Device Information on page 24.
Performing a Reset on page 24.

Adjusting Image Parameters

KIT-500R enables adjusting the image parameters such as contrast, brightness and so on.
To adjust the image parameters:
1. On the front panel press MENU. The menu appears.
2. Click Picture and define the image parameters according to the information in the following table:
Menu Item
Function
Contrast
Set the contrast.
Brightness
Set the brightness.
Finetune
Video
Hue – set the color hue.
Saturation – set the color saturation.
Sharpness – set the sharpness of the picture.
Noise Reduction – select the noise reduction filter: Off (default), Low, Middle, or High.
Color
Set the Red, Green and Blue shades.
Image parameters are adjusted.

Selecting an Input Signal

Select the KIT-500R input source via the OSD menu.
To set the input source:w
1. On the front panel press MENU. The menu appears.
2. Click INPUT and select the SOURCE.
3. Press ENTER and select HDMI or HDBT.
An input signal is selected.
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Locking KIT-500R Input Select Buttons

Lock the KIT-500R input select buttons.
To lock input buttons:
1. On the front panel press MENU. The menu appears.
2. Click INPUT and select INPUT BUTTON LOCK.
3. Press ENTER and select ON or OFF.
Input select buttons are locked.

Setting Output Parameters

KIT-500R enables setting output parameters such as the size of the image and output
resolution via the OSD MENU buttons.
To set the output parameters:
1. On the front panel press MENU. The menu appears.
2. Click OUTPUT and define the output parameters according to the information in the following table:
Menu Item
Function
Size
Set the size of the image: Over Scan, Full, Best Fit (default), Pan Scan, Letter Box, Under 2, Under 1, Follow In.
Resolution
Select the output resolution (default, 1920x1080P @60Hz):
640x480 @60Hz
1440x900 @60Hz
720x480P @60Hz
1920x1080P @60Hz
800x600 @60Hz
1600x1200 @60Hz
720x576P @50Hz
3840x2160P @24Hz
1024x768 @60Hz
1680x1050 @60Hz
1280x720P @50Hz
3840x2160P @25Hz
1280x768 @60Hz
1920x1200 @60Hz RB
1280x720P @60Hz
3840x2160P @30Hz
1280x800 @60Hz
2560x1600 @60Hz RB
1920x1080P @24Hz
3840x2160P @50Hz
1280x1024 @60Hz
1920x1080 @60Hz
1920x1080P @25Hz
3840x2160P @60Hz
1360x768 @60Hz
1280x720 @60Hz
1920x1080P @30Hz
Native
1400x1050 @60Hz
2560x1440 @60Hz RB
1920x1080P @50Hz
Output parameters are defined.

Setting Audio Parameters

KIT-500R enables defining the audio delay time and the output volume.
To set the audio:
1. On the front panel press MENU. The menu appears.
2. Click Audio and define the audio parameters according to the information in the following table:
Menu Item
Function
DELAY
Set the audio delay time (lip sync) to off, 40ms (default),110ms or 150ms.
AUDIO VOLUME
Set the AUDIO OUT output volume (default is 80 = 0dB).
Audio parameters are defined.
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Setting OSD Parameters

KIT-500R enables adjusting OSD parameters for your convenience via the OSD MENU
buttons.
To set the OSD parameters:
1. On the front panel press MENU. The menu appears.
2. Click OSD and define the OSD parameters according to the information in the following table:
Menu Item
Function
H-POSITION
Set the horizontal position of the OSD.
V-POSITION
Set the vertical position of the OSD.
TIMER
Set the timeout period to Off or up to 60 seconds (default 10).
TRANSPARENCY
Set the OSD background between 100 (transparent) and 0 (opaque).
DISPLAY
Select the information displayed on-screen during operation: Info (default) –Information appears for 10 seconds. On –Information appears constantly. Off – Information does not appear.
OSD parameters are set.

Managing EDID via OSD

KIT-500R enables managing the EDID via the OSD menu buttons. To manage the EDID:
1. On the front panel press MENU. The menu appears.
2. Click EDID.
3. Press ENTER and define the EDID parameters according to the information in the following table:
Menu Item
Function
EDID on HDBT
For the HDBT input, select a built-in EDID file and press enter: Def. 1080P, Def. 1080P(AUD), Def. 4K(3G), Def. 4K(3G-AUD), HDMI OUT or USER.
EDID on HDMI
For the HDMI input, select a built-in EDID file and press enter: Def. 1080P, Def. 1080P(AUD), Def. 4K(3G), Def. 4K(3G-AUD), Def. 4K(6G) (default), Def. 4K(6G-AUD), HDMI OUT or USER.
The selected built-in EDID file is saved on the selected input.
Uploading EDID from an External File
To select the EDID from an external file:
1. Upload the EDID file to a memory stick. The EDID file name should be USER_EDID1.bin or USER_EDID2.
2. On the front panel press MENU. The OSD menu appears.
3. Click ADVANCED and select EDID Upload.
4. Select USER EDID.
The external EDID file is saved to the device.
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Setting HDCP

KIT-500R enables setting the HDCP on the input and on the output via the front panel MENU
buttons.
To set the HDCP on the inputs and output:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and define the HDCP parameters according to the information in the following table:
Menu Item
Function
HDCP on Input (HDBT)
Set HDCP support On (default) or Off. Note that:
1. HDCP must be enabled (On) to support HDCP encrypted sources.
2. Sources such as Mac computers always encrypt their outputs when detecting that the sink supports HDCP. If the content does not require HDCP, you can prevent these sources from encrypting by disabling (OFF) HDCP on the input.
HDCP on Input (HDMI)
HDCP on Output
Select Follow Output (default) or Follow Input. Select FOLLOW OUTPUT (recommended) for the scaler to encrypt HDCP on the output according to the HDCP requirements of the
acceptor to which it is connected. Select FOLLOW INPUT to change its HDCP output setting according to the HDCP of the input (recommended when the output is connected to a splitter/switcher).
HDCP is set on the input/output.

Setting Sleep Mode on KIT-500R

Auto Sync Off turns off the output after a period of not detecting a valid video signal on the input(s) until a valid input is again detected or any keypad button is pressed.
Configure the Auto Sync Off delay time when a connected display enters sleep mode.
To set Auto Sync Off:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Auto Sync Off.
3. Define Auto Sync Off according to the information in the following table:
Menu Item
Function
Off
Leave outputs active always.
Slow
Disable outputs after ~ 2 minutes of no input detection.
Fast
Disable outputs after a few seconds of no input detection.
Sleep mode is defined.
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Setting Switching Mode

KIT-500 enables configuring for automatic switching of the input source upon signal loss or
when a source is plugged in.
To set the switching mode:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Auto Switching.
3. Click ENTER and select On to allow auto scanning or Off (default) for manual switching. Switching mode is defined.

Setting FREEZE Button Functionality

KIT-500 enables defining the function of the FREEZE front panel button . For example, the
FREEZE button can be defined to freeze the image and mute the audio or only freeze the image.
To set the functionality of the FREEZE front panel button:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Freeze.
3. Set panel lock mode according to the information in the following table:
Menu Item
Function
Freeze + Mute
Press Freeze to mute the audio output and freeze the image.
Only Freeze
Press Freeze to freeze the image.
Only Mute
Press Freeze to mute the output audio.
Freeze button mode is defined.

Manually Switching Relay

You can manually set the state of the relay in KIT-500R via the OSD.
To define the relay functionality:
1. On the front panel press MENU. The menu appears.
2. Click Advanced.
3. Click Relay and define its state according to the information in the following table:
Menu Item
Function
ON
Turn the relay ON.
When on, the relay’s coil is energized, meaning C and NO are
shorted, and there is an open circuit between C and NC.
OFF
Turn the relay OFF
When off, the relay’s coil is not energized, meaning C and NC are
shorted, and there is an open circuit between C and NO.
The relay is manually switched.
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Defining CEC

KIT-500R can be set to initiate and send CEC commands to the connected display, or to pass
CEC commands from its HDMI input to the connected display.
To set the CEC (Consumer Electronic Control) functionality:
1. On the front panel press MENU. The menu appears.
2. Click Advanced and select Output CEC Bypass.
3. Press ENTER and select:
OFF – KIT-500R automatically sends CEC commands to shut down the output
display after a timeout period when no input signal is found and to power up the display when the input returns.
ON CEC commands pass from the HDMI input to the display. (KIT-500R does not
automatically send CEC on and off commands).
KIT-500R either passes CEC commands between its HDMI input and the display, or it
initiates and sends on and off commands to the display.
CEC is enabled/disabled.

Defining the REMOTE TOGGLE PIN on KIT-500R

KIT-500R enables defining the TOGL pin functionality. For example, you can define this
pin to select one of the 2 inputs, turn the display on or off and so on.
To define the TOGGLE PIN functionality:
1. On the front panel press MENU. The menu appears.
2. Click Toggle Pin and define the TOGGLE pin functionality according to the information in the following table:
Menu Item
Function
EDGE=ON/OFF
Set for edge triggering (momentary connection): Toggles between switching the display on and off (using CEC
commands) each time the TOGL pin is momentarily connected to ground.
ON
Turns the display ON when the TOGL pin is shorted to ground.
Select ON when using together with an occupancy sensor that is set up to short the sensor wire to ground when detecting the presence
of people in the room (see Connecting an Occupancy Sensor to the
TOGL Pin on page 12).
OFF
Turns the display OFF when the TOGL pin is shorted to the ground.
Select OFF when using together with an occupancy sensor that is set up to short the sensor wire to ground when detecting no people
in the room (see Connecting an Occupancy Sensor to the TOGL Pin on page 12).
INPUT SELECT
Set to select between the KIT-500R inputs (HDBT or HDMI).
TOGGLE pin functionality is defined.
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Viewing Device Information

Device information includes the selected source, the input and output resolutions, and the software version.
To view the information:
1. On the front panel press MENU. The menu appears.
2. Click INFORMATION and view the input source selection and its resolution, the output resolution, and the software version.

Performing a Reset

KIT-500R enables performing factory reset via the front panel MENU buttons.
To reset the device:
1. On the front panel press MENU. The menu appears.
2. Click Factory and select RESET ALL. Wait for completion of factory reset (resolution is set to Native and all parameters are set to their default values).
Device is reset.

Operating via Ethernet

You can connect to KIT-500 via Ethernet using either of the following methods:
Directly to the PC using a crossover cable (see Connecting Ethernet Port Directly to a
PC on page 24).
Via a network hub, switch, or router, using a straight-through cable (see Connecting
Ethernet Port via a Network Hub on page 26).
If you want to connect via a router and your IT system is based on IPv6, speak to your IT department for specific installation instructions.

Connecting Ethernet Port Directly to a PC

You can connect the Ethernet port of KIT-500 directly to the Ethernet port on your PC using a crossover cable with RJ-45 connectors.
This type of connection is recommended for identifying KIT-500 with the factory configured default IP address
After connecting KIT-500 to the Ethernet port, configure your PC as follows:
1. Click Start > Control Panel > Network and Sharing Center.
2. Click Change Adapter Settings.
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3. Highlight the network adapter you want to use to connect to the device and click Change settings of this connection. The Local Area Connection Properties window for the selected network adapter appears as shown in Figure 8.
Figure 8: Local Area Connection Properties Window
4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet Protocol Version 4 (TCP/IPv4) depending on the requirements of your IT system.
5. Click Properties. The Internet Protocol Properties window relevant to your IT system appears as shown in
Figure 9 or Figure 10.
Figure 9: Internet Protocol Version 4 Properties Window
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Figure 10: Internet Protocol Version 6 Properties Window
6. Select Use the following IP Address for static IP addressing and fill in the details as shown in Figure 11. For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to 192.168.1.255 (excluding 192.168.1.39) that is provided by your IT department.
Figure 11: Internet Protocol Properties Window
7. Click OK.
8. Click Close.

Connecting Ethernet Port via a Network Hub or Switch

You can connect the Ethernet port of KIT-500 to the Ethernet port on a network hub or using a straight-through cable with RJ-45 connectors.

Configuring Ethernet Port

You can set the Ethernet parameters via the embedded Web pages.
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Using Embedded Web Pages

KIT-500 enables you to configure settings via Ethernet using built-in, user-friendly web pages.
The Web pages are accessed using a Web browser and an Ethernet connection.
You can also configure KIT-500 via Protocol 3000 commands (see Protocol 3000
Commands on page 57).
Before attempting to connect:
Perform the procedure in (see Operating via Ethernet on page 24).
Ensure that your browser is supported.
The following operating systems and Web browsers are supported:
Operating Systems
Browser
Windows 7
Firefox
Chrome
Safari
Windows 10
Edge
Firefox
Chrome
Mac
Safari
iOS
Safari
Android
N/A
If a web page does not update correctly, clear your Web browser’s cache.
Check that Security/firewalls are not blocking HTTP traffic between the device and the user PC.
To access the web pages:
1. Enter the IP address of the device in the address bar of your internet browser (default = DHCP).
If security is enabled, the Login window appears.
Figure 12: Embedded Web Pages Login Window
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2. Enter the Username (default = admin) and Password (default = admin) and click Sign in. The default web page appears. On the webpage top right-hand side, you can press:
, to access stand-by mode. , to set web page security. , to enlarge web page view to full page.
Figure 13: Routing Page
3. Click the Navigation Pane on the left side of the screen to access the relevant web page.
KIT-500 web pages enable performing the following actions:
Routing Inputs to Outputs on page 29.
Setting Audio Video Parameters on page 29.
Managing KIT-500T EDID on page 34.
Defining KIT-500T General Settings on page 37.
Defining Network Settings on page 39.
Managing RS-232 Control on page 40.
Defining Advanced Settings on page 43.
Setting Authentication on page 47.
Viewing the About Page on page 50.
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Routing Inputs to Outputs

Route any of the input signals to the outputs on the KIT-500T. A green indication light next to an input or output indicates that an active signal is present on these ports.
To switch KIT-500T inputs to the outputs:
1. In the Navigation List, click the OPERATIONS drop-down arrow and select Routing. The Routing page appears (see Figure 13).
2. Select an input-output cross-point (for example, between Input 3 (HDMI 1) and Output B, and Input 4 (HDMI 2) and Output A.
3. If required, toggle (freeze button) to freeze the image on the KIT-500R output.
4. Click Input 5 (Remote) to route the HDMI input on KIT-500R to the output.
Inputs are switched to the outputs.

Setting Audio Video Parameters

KIT-500 enables setting the following audio and video parameters:
Adjusting Audio Parameters on page 30.
Adjusting Microphone Settings on page 31.
Adjusting Input Parameters on page 33.
Adjusting Output Parameters on page 34.
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Adjusting Audio Parameters

Adjust the audio parameters.
To adjust the analog audio parameters:
1. In the Navigation list, click the SETTINGS drop-down arrow and select AV Audio Video. The Analog Audio tab in the AV page appears.
Figure 14: AV – Analog Audio Settings
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2. Use the Mic slider to set the microphone audio level.
3. Use the Output slider to set the audio output level.
4. Use the Bass/Treble slider to adjust the bass/treble level.
5. Switch DRC (Dynamic Range Compression) On or Off.
6. Switch Loudness On or Off.
7. Click the Embedded In -> Out audio to DSP or Bypass. Apply DSP (default) to the embedded audio or ByPass it. Bypassed signals are routed directly to the HDMI and HDBT outputs and are not processed by the DSP circuitry.
Select ByPass for compressed audio sources, for example, sources with Dolby or DTS encoding.
In DSP audio mode, the embedded audio output on KIT-500T follows the audio sent to KIT-500R.
8. Open Delay drop-down box to select the audio delay time in milliseconds.
9. Set the analog audio output source (Output A or Output B).
10. Adjust the audio output volume, or mute audio.
Audio settings are adjusted.

Adjusting Microphone Settings

To adjust microphone settings:
1. In the Navigation List, click the SETTINGS drop-down arrow and select AV Audio Video. The Analog Audio tab in the AV page appears.
2. Scroll down to Mic Settings.
3. In the Mic Settings area, open the drop-down box and select one of the following mic modes:
Mixer – microphone audio plays together with the main output audio. Talkover – decreases the main output audio volume when the microphone is active
(see Setting Talkover Mode on page 32).
When Talkover mode is selected, use the slider controls or enter a number in the fields to adjust the microphone settings (see Figure 15).
Mic only – microphone audio overrides the main output audio. Off – microphone is disabled (default).
4. Click Dynamic or Condenser to set microphone type.
Microphone settings are adjusted.
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Setting Talkover Mode
When Mic Mode is set to Talkover, set the following:
Depth [%]
Set the depth value to determine the decrease of the audio level during microphone takeover (press + to further decrease the talkover audio output level; press – to lessen the talkover output audio decrease level).
Trigger [dB]
Set the trigger value to determine the microphone threshold level that triggers the audio output level decrease.
Attack Time
Set the attack time to set the transition time of the audio level reduction after the signal rises above the threshold level.
Hold Time
Set the hold time to define the time-period talkover remains active although the signal falls below the threshold level (for a short period of time).
Release Time
Set the release time to define the transition time for the audio level to return from its reduced level to its normal level after the Hold Time period.
Figure 15: Talkover Mode
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Adjusting Input Parameters

For each operation mode you can adjust the input settings. Not all parameters are available for each operation mode.
To adjust input parameters:
1. Click AV on the Navigation List. The AV Settings page appears (see Figure 13).
2. Click Inputs tab.
Figure 16: AV Settings – Inputs Tab
3. For each input you can perform the following:
Change the input name label. Set HDCP on each input On or Off.
4. Use the Volume slider to adjust the volume for each input.
Inputs are adjusted.
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Adjusting Output Parameters

For each operation mode you can adjust the output settings. The controllable parameters are dependent on the operation mode.
To adjust output parameters:
1. Click AV on the Navigation List. The AV Settings page appears (see Figure 13).
2. Click Outputs tab.
Figure 17: AV Settings – Outputs Tab
3. For each output:
Change the label name. Set HDCP to Follow input (default) or Follow output.
4. Select the KIT-500R output resolution from the drop-down list.
Outputs are adjusted.

Managing KIT-500T EDID

Uploading a User EDID File on page 36.
KIT-500 provides the option of 4 default EDIDs, 1 sink sourced EDID and 1 user uploaded
EDID that can be assigned to all inputs at the same time, or to each input independently.
First time setup: Note that the default EDID settings of the device is optimized for high resolution (4K@60 4.4.4.). If you encounter a black monitor display when using a lower
resolution input device, acquire the EDID from your connected output.
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To manage EDID:
1. Click EDID on the Navigation List. The EDID page appears.
Figure 18: EDID Management Page
2. Under STEP 1: SELECT SOURCE, click the required EDID source from the default EDID options, the outputs, or select a User uploaded EDID configuration (for example, the default EDID file).
Figure 19: Selecting the EDID Source
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3. Under STEP 2: SELECT DESTINATIONS, click the input/s to copy the selected EDID to. The Copy button is enabled.
Figure 20: Selecting EDID Input Destinations
4. Click COPY. After EDID is copied, a success message appears.
Figure 21: EDID Message
EDID is copied to the selected inputs.

Uploading a User EDID File

User EDID files are uploaded from your PC.
To upload a User EDID:
1. Click EDID on the Navigation List. The EDID page appears.
2. Click to open the EDID file selection window.
3. Select the EDID file (*.bin file) from your PC.
4. Click Open.
The EDID file is uploaded to the User.
In some cases, an uploaded EDID may cause compatibility issues with certain sources. If this happens, we recommended that you copy a default EDID to the input.
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Defining KIT-500T General Settings

KIT-500 enables performing the following actions via the General Settings tab:
Changing Device Name on page 37.
Updating KIT-500T Firmware on page 38.
Restarting and Resetting the Device on page 38.

Changing Device Name

You can change the KIT-500 name.
To change the device name:
1. In the Navigation list, click Device Settings. The General tab in the Device Settings page appears.
Figure 22: KIT-500 Device Settings – General
2. Next to Device Name, click .
3. Enter a new device name (Max. 14 characters).
Device name is changed.
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Updating KIT-500T Firmware

To update the firmware:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Click BROWSE to select the new firmware file.
3. Open the relevant firmware file.
4. Click UPGRADE. A warning message appears.
5. Click OK.
The firmware uploads to the device.

Restarting and Resetting the Device

Use the embedded web pages to restart the device and/or reset it to its default parameters.
To restart/reset the device:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Click RESTART/RESET.
Figure 23: Restart/Reset the Device
3. Click OK.
The device restarts/resets.

Importing /Exporting a Configuration File

Use the KIT-500 web UI to export and back-up configuration settings for future use. The exported configuration file includes routing information, audio settings, input and output
settings, network and RS-232 settings, sleep mode and USB type.
To export or import the KIT-500 configuration file:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select an option:
Click EXPORT and select a destination for the file to export a configuration file.
The configuration file is saved in your Download folder.
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Click IMPORT to import a (previously saved) configuration file and continue to the
next step.
3. Select a file to import.
4. Confirm that you want the KIT-500 settings to be replaced.
The imported configuration file parameters are uploaded.

Defining Network Settings

Define the network settings.
To define network settings:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Network tab. The Network tab appears.
Figure 24: Device Settings – Network Tab
3. Set the Media port Stream service parameters:
DHCP mode – Set DHCP to Off or On (default). IP Address – When DHCP mode is set to Off, the device uses a static IP address.
This requires entering mask and gateway addresses.
Mask Address – Enter subnet mask.
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Gateway address – Enter the gateway address.
4. Define TCP (default, 5000) and UDP (default, 50000) ports.
5. Click SAVE.
Interface settings are defined.

Managing RS-232 Control

The KIT-500T RS-232 CONTROL port can be defined to control the KIT-500T, to control an external device, via RS-232 commands or for RS-232 tunneling via Ethernet. Use the RS-232 tab in the Device Settings page to define the RS-232 port operation:
Local: Controlling KIT-500T on page 40.
External: Controlling an External Device via RS-232 on page 41.
Ethernet: Controlling an External Device via Ethernet Control Gateway for RS-232
Commands on page 43.

Controlling KIT-500T

Connect the RS-232 port to a system controller to control the KIT-500T.
To control KIT-500T via CONTROL RS-232 Port:
1. Connect the CONTROL RS-232 port on the KIT-500T to a system controller the RS-232 port of an external device (for example, Kramer SL-240C as shown in Figure 5).
2. Click Device under Settings on the Navigation List.
3. Select the RS-232 tab on the Device Settings page.
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Figure 25: Device Settings – RS-232 Tab
4. Click Local or make sure that it’s selected.
CONTROL RS-232 port is used to control the KIT-500T.

Controlling an External Device via RS-232

Control any external device via RS-232 commands triggered by KIT-500T.
To set up KIT-500T to control an external device via RS-232:
1. Connect the CONTROL RS-232 port on the KIT-500T to the RS-232 port of an external device (for example, a display connected to HDMI OUT).
2. Click Device under Settings on the Navigation List.
3. Select the RS-232 tab.
4. Click External.
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Figure 26: RS-232 Page – Controlling an External Device
5. Set RS-232 control of external device configuration parameters to enable communication with the display connected to the acceptor: Baud Rate, Data Bits, Parity, Stop Bits and Ports (5100 by default).
6. Configure the external device commands as follows:
Click to add an RS-232 command. Enter a device command (for example, turn POWER OFF). Enter the command description (for example, Turn Display Off). Select a trigger from the drop-down box to carry out the command (5V On, 5V Off,
Sync/Clock, No Sync/No Clock).
Enter a delay time, if required. Check Hex for command Hex format, if required. Check Enable to enable the command.
Figure 27: RS-232 Page – Creating a Command
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7. Click Save.
Figure 28: RS-232 Page – Command Added
8. You can:
Enable or disable the command. Click to change any of the command configurations. Click to delete the command. Click to test the command.
Control the display via the RS-232 port by enabling the command.

Controlling an External Device via Ethernet Control Gateway for RS-232 Commands

You can tunnel serial commands via LAN to KIT-500T’s RS-232 CONTROL port, for example to control a device that is connected to the KIT-500T RS-232 port.
To control an external device via Ethernet:
1. Connect the CONTROL RS-232 port on the KIT-500T to an external device.
2. Click Device under Settings on the Navigation List.
3. Select the RS-232 tab on the Device Settings page.
4. Click Ethernet or make sure that it’s selected.
Figure 29: Device Settings – Controlling via Ethernet
CONTROL RS-232 port is used to control an external device that is connected to the
KIT-500T via IP messages from LAN-connected controller.

Defining Advanced Settings

This section describes the following actions:
Configuring Automatic Switching Settings on page 44.
Defining Auto Sync Mode on page 45.
Locking Front Panel Buttons on page 45.
Selecting USB Type on page 45.
Defining USB Switching Policy on page 46.
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Selecting USB on page 46.
Defining KIT-500R Relay Activity on page 46.
Setting Output CEC Bypass on page 47.
Setting Toggle Pin Behavior on page 47.

Configuring Automatic Switching Settings

Select auto switching options.
To configure automatic switching settings:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab.
Figure 30: Settings Page – Advanced Tab
3. Next to Auto Switching select one of the following options:
Off – Manual switching (disable auto switching). Auto Scan – Set auto-scanning to search for an active input to switch to the output. Last connected – When detecting that a source is connected to an input (which
previously had no signal), automatically switch to that input.
Automatic switching is defined.
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Defining Auto Sync Mode

Define device behavior when the signal is lost (also set via the OSD menu, see Setting Sleep
Mode on KIT-500R on page 21). See also CEC Signaling on page 15.
To define auto-sync off:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. For:
KIT-500T (Local Auto Sync Off) – Switch to On or Off (default). KIT-500R (Remote Auto Sync Off) – Select the sync mode (Off-default, Slow or
Fast).
Auto Sync Off mode is set.

Locking Front Panel Buttons

Lock the front panel buttons.
To lock the front panel buttons:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. Set Panel Lock On or Off (default).
Front panels are locked.

Selecting USB Type

Select the USB type to set USB-C USB support.
To select the USB type:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. Set USB type to USB 3.0 or USB 2.0 (default).
USB support is selected for the USB-C ports.
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Defining USB Switching Policy

By default, USB host switching follows HDMI switching when switching to the HDBT output. (When a USB-C input is selected, that USB-C source is the host). For example, if your laptop is connected to HDMI 1, you can connect the USB 1 host port to your laptop to be the USB host when HDMI 1 is switched to the HDBT output. This is very useful when your laptop does not have a USB-C port and you need to connect it to both an HDMI port and a USB host.
Note that when switching mode is defined as Follow Video, the USB front panel buttons on the KIT-500T are disabled.
To select USB switching:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. Click
Independent to select independent USB port switching. Follow Video (default) for USB ports to follow HDMI switching.
USB switching behavior is defined.

Selecting USB Host

Select the USB host.
To select the USB Host:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. Next to the USB Host drop-down box, select an active USB host port.
USB host port is selected.

Defining KIT-500R Relay Activity

Control the relay on the KIT-500R.
To define KIT-500R relay activity:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. Click ON (default) or OFF to energize or release the relay.
KIT-500R relay activity state is set.
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Setting Output CEC Bypass

To set the output CEC bypass:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. Select:
OFF – KIT-500R automatically sends CEC commands to shut down the output
display after a timeout period when no input signal is detected and to power up the display when the input signal is detected.
ON (default) – CEC commands pass from the HDMI input to the display. (KIT-500R
does not automatically send CEC on and off commands).
KIT-500R either passes CEC commands between its HDMI input and the display, or it
initiates and sends on and off commands to the display.
CEC bypass is enabled/disabled.

Setting Toggle Pin Behavior

Set the toggle pin behavior.
To set toggle pin behavior:
1. In the navigation bar, click the Device Settings tab. The Device General Settings page appears (Figure 22).
2. Select the Advanced tab (Figure 30).
3. Next to Toggle Pin drop-down box, select Toggle pin behavior (see Defining the
REMOTE TOGGLE PIN on KIT-500R on page 23).
Toggle pin behavior is defined.

Setting Authentication

KIT-500T enables activating device security and defining logon authentication details. The
upper right corner of the webpage displays or indicating whether authentication is required.
By default, the webpages are not secured and can be accessed without the username and password (when locked, the default username and password are both: admin).
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Enabling Authentication and Changing Password

To set authentication:
1. In the Navigation pane, click Security. The Security page appears.
Figure 31: Security Page
2. Switch the Security Status to On to activate security. Security status turns on.
Figure 32: Security Page – Security On.
3. If required, change the password.
Enter the current password and click CHANGE. Enter the new password twice.
4. Click SAVE. The upper right icon changes to .
Security is enabled and password has been changed.
Figure 33: Authentication Page – Changing the Password Message
The webpage refreshes, the password fields are visible, and a confirmation message
appears.
5. Click OK.
The password has changed, and the page is reloaded.
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Disabling Authentication

To undo authentication:
1. In the Navigation pane, click Security. The Security page appears.
Figure 34: Security Page – Security Enabled
2. Set Security Status to Off.
Figure 35: Security Page – Security Disabled
3. Click the Disabled button for Active Security. A confirmation message appears.
Figure 36: Authentication Tab – Confirmation Message.
4. Enter current password.
5. Click OK.
The webpage refreshes, the password fields disappear, and the upper right icon changes to
.
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Viewing the About Page

View the firmware version and Kramer Electronics Ltd details in the About page.
Figure 37: About Page
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Upgrading Firmware

Use the Kramer K-UPLOAD software to upgrade the firmware via the KIT-500 PROG USB port ( for KIT-500T and for KIT-500R), and for KIT-500T via the UI (see Updating
KIT-500T Firmware on page 38).
The latest version of K-UPLOAD and installation instructions can be downloaded from our website at: www.kramerav.com/support/product_downloads.asp.
Output Coupling: DC Max Input Signal Level: 3.5Vp-p/4.2dBu Max Output Signal Level: 10Vp-p/13dBu Frequency Response: 20Hz to 20kHz ±0.1dB THD+N (A-weighted): 76dB Output Impedance: 500Ω For Embedded Audio – Number of Supported Channels: 2CH Supported Audio Formats: LPCM
13
21
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Technical Specifications

KIT-500T
Inputs 2 HDMI
On HDMI female connectors
2 DP Alt Mode & PD 2.0 USB-C
On USB-C female connectors
1 Mic/Unbalanced Stereo Audio
On a 3-pin terminal block connector
1 AUX Unbalanced Stereo Audio
On a 3.5mm mini jack
Outputs
1 HDMI
On a female HDMI connector
1 HDBaseT
On an RJ-45 connector
1 Balanced Stereo Audio
On a 5-pin terminal block connector
Ports
1 Ethernet
On an RJ-45 connector
1 Control RS-232
On a 3-pin terminal block connector
1 Data RS-232
On a 3-pin terminal block connector
1 Program USB
On a USB type A connector for firmware upgrade
3 USB (HUB)
On USB 3.0 type A connectors
2 USB (Host)
On USB 3.0 type B connectors
Analog Audio
Input Coupling
AC Output Coupling
DC
Max Input Signal Level
5.5Vp-p/8dBu
Max Output Signal Level
6Vp-p/8.7dBu
Frequency Response
20Hz to 20kHz ±0.1dB
THD+N (A-weighted)
76dB
Input Impedance
14KΩ
Output Impedance
500Ω
For Embedded Audio – Number of Supported Channels
Up to 8CH Supported Audio Formats
Dolby, DTS
KIT-500R
Inputs
1 HDBaseT
On an RJ-45 connector
1 HDMI
On an HDMI female connector
Outputs
1 HDMI
On an HDMI female connector
1 Balanced Stereo Audio
On a 5-pin terminal block connector
Ports
1 Control RS-232
On a 3-pin terminal block connector
1 Data RS-232
On a 3-pin terminal block connector
3 Remote Contact-Closure
On a 4-pin terminal block connector
1 Relay
On a 3-pin terminal block connector
2 USB (DEVICE)
On USB 3.0 type A connectors
1 Program USB
On a USB type A connector for firmware upgrade
Analog Audio
Output Coupling
DC
Max Input Signal Level
3.5Vp-p/4.2dBu
Max Output Signal Level
10Vp-p/13dBu
Frequency Response
20Hz to 20kHz ±0.1dB
THD+N (A-weighted)
76dB
Output Impedance
500Ω
For Embedded Audio – Number of Supported Channels
2CH Supported Audio Formats
LPCM
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KIT-500T and KIT-500R
Video
Max Data Rate
USB-C and HDMI ports: 18Gbps HDBT ports: 10.2Gbps
Max Resolution
USB-C and HDMI ports: 4K@60Hz (4:4:4) HDBT ports: 4K@60Hz (4:2:0)
HDMI Support
4K60, CEC, xvYCC color
Content Protection
HDCP 1.4 and 2.2
USB
Data Rate
USB 3.0 ports: 5Gbps USB over HDBT: 480Mbps
Integrated USB Hubs 500T: 2
500R: 1
Extension Line Up to 40m (130ft)
At 4K@60Hz (4:2:0)
Up to 70m (230ft)
At full HD (1080p@60Hz)
Compliance
HDBaseT 2.0
Extended RS-232
Baud Rate
300 to 115200
Power Consumption (for both units)
24V DC, 3.7A
Source
24V DC, 5A
Environmental Conditions
Operating Temperature
0° to +40°C (32° to 104°F)
Storage Temperature
-40° to +70°C (-40° to 158°F)
Humidity
10% to 90%, RHL non-condensing
Standards Compliance
Safety
CE, FCC, UCKA
Environmental
RoHs, WEEE
Enclosure
Size
KIT-500T: ½-1U KIT-500R: MegaTOOLS®
Type
Aluminum
Cooling
Convection Ventilation
General
Net Dimensions (W, D, H)
KIT-500T: 18.8cm x 11.5 cm x 2.5 cm
(7.38" x 4.53" x 1.00")
KIT-500R: 18.8cm x 14.5 cm x 2.5 cm
(7.38" x 4.53" x 1.00")
Shipping Dimensions (W, D, H)
45.4cm x 23.6cm x 5.4cm (17.9" x 9.3" x 2.1")
Net Weight
KIT-500: 1.2 kg (2.7lbs)
Shipping Weight
KIT-500: 2kg (4.4lbs)
Accessories
Included
1 Power adapter, 2 power cords (EU and US), 1 multi-signal 1m USB-C cable, 8 rubber feet, 1 bracket set
Specifications are subject to change without notice at www.kramerav.com
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Default Communication Parameters

RS-232 (for Local)
Baud Rate:
9600
Data Bits:
8
Stop Bits:
1
Parity:
None
Command Format:
ASCII
Port:
5100
Example (route video IN 2 to video HDBT OUT):
#ROUTE1,2,2<CR>
KIT-500 IP
DHCP
On
Fall-back IP Address:
192.168.1.39
Subnet mask:
255.255.0.0
Default gateway:
192.168.0.1
Default TCP Port #:
5000
Default UDP Port #:
50000
Default username:
admin
Default password:
admin
Factory Reset: KIT-500T
RS-232:
Protocol 3000 command: #factory <CR>
Webpages:
Settings page, General tab:
Reset button: To reset all parameters except network parameters to factory default values
Factory button: To reset all parameters including network parameters to factory default values
Front panel buttons:
Press and hold left arrow and right arrow keys for several seconds (until all panel LEDs illuminate simultaneously)
Factory Reset: KIT-500R
RS-232:
Protocol 3000 command: #factory <CR>
OSD menu:
Press MENU>Factory>Reset>ON>ENTER

KIT-500R Output Resolution Support

KIT-500R supports scaling to the following resolutions.
640x480 @60Hz
1600x1200 @60Hz
3440x1440 @30Hz
1920x1080P @50Hz
800x600 @60Hz
1680x1050 @60Hz
3440x1440 @60Hz
1920x1080P @60Hz
1024x768 @60Hz
1920x1200 @60Hz RB
720x480P @60Hz
2560x1080P @50Hz
1280x768 @60Hz
2560x1600 @60Hz RB
720x576P @50Hz
2560x1080P @60Hz
1280x800 @60Hz
1920x1080 @60Hz
1280x720P @50Hz
3840x2160P @24Hz
1280x1024 @60Hz
1280x720 @60Hz
1280x720P @60Hz
3840x2160P @25Hz
1360x768 @60Hz
2048x1080 @50Hz
1920x1080P @24Hz
3840x2160P @30Hz
1400x1050 @60Hz
2048x1080 @60Hz
1920x1080P @25Hz
3840x2160P @50Hz
1440x900 @60Hz
2560x1440 @60Hz RB
1920x1080P @30Hz
3840x2160P @60Hz
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Input Resolution Support

KIT-500 supports the following input resolution.
480I/576I
1024x768@(60/70/75)
1360x768@60
480P/576P
1280x1024@(60/75)
1366x768@60
720P@(60/50)
1280X960@60
1400x1050@60
1080I@(60/50)
1280X720@60
1600X900@60 RB
1080P@(60/50)
1920X1080@60
1680x1050@60
1080P@(24/25/30)
1600X1200@60
1920x1200@60 RB
640x480@(60/67/72/75/85)
1280x768@60
2560x1400@60 RB
800x600@(56/60/72/75)
1280x800@60
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Protocol 3000

Kramer devices can be operated using Kramer Protocol 3000 commands sent via serial or Ethernet ports.

Understanding Protocol 3000

Protocol 3000 commands are a sequence of ASCII letters, structured according to the following.
Command format:
Prefix
Command Name
Constant (Space)
Parameter(s)
Suffix
#
Command
Parameter
<CR>
Feedback format:
Prefix
Device ID
Constant
Command Name
Parameter(s)
Suffix
~
nn @ Command
Parameter
<CR><LF>
Command parameters – Multiple parameters must be separated by a comma (,). In addition, multiple parameters can be grouped as a single parameter using brackets ([ and ]).
Command chain separator character – Multiple commands can be chained in the same string. Each command is delimited by a pipe character (|).
Parameters attributes Parameters may contain multiple attributes. Attributes are indicated with pointy brackets (<…>) and must be separated by a period (.).
The command framing varies according to how you interface with KIT-500. The following figure displays how the # command is framed using terminal communication software (such as Hercules):
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Protocol 3000 Commands

KIT-500T Protocol Commands

Function
Description
Syntax
Parameters/Attributes
Example
#
Protocol handshaking.
Validates the Protocol 3000 connection and gets the machine number.
Step-in master products use this command to identify the availability of a device.
COMMAND
#<CR>
FEEDBACK
~nn@ok<CR><LF>
#<CR>
AUD-DEEMB
Set analog audio output deembedding on video status.
COMMAND
#AUD-DEEMBin_index,out_in
dex,emb_mode<CR>
FEEDBACK
~nn@AUD-DEEMBin_index,out
_index,emb_mode<CR><LF>
in_index – 1 out_index –
1 – HDMI Out 2 – HDBT Out
deemb_mode – Embedding status
1 – Dembedded
Set audio in video embedding status for the input and output 2 to analog:
#AUD-DEEMB1,2,1<CR>
AUD-DEEMB?
Get audio in video deembedding status.
COMMAND
#AUD-DEEMB?in_index,out_i
ndex<CR>
FEEDBACK
~nn@AUD-DEEMBin_index,out
_index,emb_mode<CR><LF>
in_index – 1 out_index –
1 – HDMI Out 2 – HDBT Out
deemb_mode – Embedding status
1 – Dembedded
#AUD-DEEMB?1,2<CR>
AUD-EMB
Set audio in video embedding status.
COMMAND
#AUD-EMBin_index,out_inde
x,emb_mode<CR>
FEEDBACK
~nn@AUD-EMBin_index,out_i
ndex,emb_mode<CR><LF>
in_index – 0 out_index – 0 emb_mode – Embedding status
0 – Analog 1 – Embedded 2 – Auto
Set audio in video embedding status for input 2 and output 1 to analog:
#AUD-EMB2,1,0<CR>
AUD-EMB?
Get audio in video embedding status.
COMMAND
#AUD-EMB?in_index,out_ind
ex<CR>
FEEDBACK
~nn@AUD-EMBin_index,out_i
ndex,emb_mode<CR><LF>
in_index – 0 out_index – 0 emb_mode – Embedding status
0 – Analog 1 – Embedded 2 – Auto
#AUD-EMB?1,1<CR>
AUD-LVL
Set volume level.
COMMAND
#AUD-LVLio_mode,io_index,
vol_level<CR>
FEEDBACK
~nn@AUD-LVLio_mode,io_ind
ex,vol_level<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output
io_index:
For inputs:
0 – USBC1 1 – USBC2 2 – HDMI 1 3 – HDMI 2
For the output: 0- Output
vol_level – Volume level 0 to100
++ increase current value,
-- decrease current value
Set AUDIO OUT 1 level to -50:
#AUD-LVL1,1,50<CR>
AUD-LVL?
Get volume level.
COMMAND
#AUD-LVL?io_mode,io_index
<CR>
FEEDBACK
~nn@AUD-LVLio_mode,io_ind
ex,vol_level<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output
io_index:
For inputs:
0 – USBC1 1 – USBC2 2 – HDMI 1
3 – HDMI 2 For the output: 0- Output
vol_level – Volume level 0 to100
++ increase current value,
-- decrease current value
Get AUDIO OUT 1 level
#AUD-LVL?1,1<CR>
AUDIO-BYPASS
Set audio bypass status.
COMMAND
#AUDIO-BYPASSstatus<CR>
FEEDBACK
~nn@AUDIO­BYPASSstatus<CR><LF>
status – On/Off
0 – Off (DSP) 1 – On
Set audio-bypass to off:
#AUDIO-BYPASS0<CR>
AUDIO-BYPASS?
Get audio bypass status.
COMMAND
#AUDIO-BYPASS<CR>
FEEDBACK
~nn@AUDIO­BYPASSstatus<CR><LF>
status – On/Off
0 – Off (DSP) 1 – On
Set audio-bypass to off:
#AUDIO-BYPASS?<CR>
AV-SW-MODE
Set input auto switch mode (per output).
COMMAND
#AV-SW-MODElayer_type,out
_index,connection_mode<CR>
FEEDBACK
~nn@AV-SW-MODElayer_type,
out_index,connection_mode<
CR><LF>
layer_type – Number that
indicates the signal type:
1 – Video + Audio
out_index:
1- Video outputs
connection_mode – Connection
mode
0 – Manual
1 – Auto scan
2 – Last connected switch
Set input auto switch mode to manual:
#AV-SW-MODE1,1,0<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
AV-SW-MODE?
Get input auto switch mode (per output).
COMMAND
#AV-SW-MODE?layer_type,ou
t_index<CR>
FEEDBACK
~nn@AV-SW-MODElayer_type,
out_index,connection_mode<
CR><LF>
layer_type – Number that
indicates the signal type:
1 – Video + Audio
out_index:
1- Video outputs
connection_mode – Connection
mode
0 – Manual
1 – Auto scan
2 – Last connected switch
Get the input audio switch mode for HDBT Out:
#AV-SW-MODE?1,1<CR>
BASS
Set audio bass level.
COMMAND
#BASSio_index,bass_level<
CR>
FEEDBACK
~nn@BASSio_index,bass_lev
el<CR><LF>
io_index
1- Video output
bass_level – Audio parameter in
Kramer units:
-30 to 30
Set audio bass level of channel 1 to 5:
#BASS1,5<CR>
BASS?
Get audio bass level.
COMMAND
#BASS?io_index<CR>
FEEDBACK
~nn@BASSio_index,bass_lev
el<CR><LF>
io_index
1- Video output
bass_level – Audio parameter in
Kramer units:
-30 to 30
Get audio bass level of channel 1:
#BASS?1<CR>
BUILD-DATE?
Get device build date.
COMMAND
#BUILD-DATE?<CR>
FEEDBACK
~nn@BUILD-DATEdate,time<C
R><LF>
date – Format: YYYY/MM/DD
where
YYYY = Year
MM = Month
DD = Day
time – Format: hh:mm:ss where
hh = hours
mm = minutes
ss = seconds
Get the device build date:
#BUILD-DATE?<CR>
CEC
Set the CEC mode status.
COMMAND
#CECcec_mode<CR>
FEEDBACK
~nn@CECcec_mode<CR><LF>
cec_mode – CEC mode
On – CEC mode switched on
Off – CEC mode switched Off.
Set the CEC mode to on:
#CECon<CR>
CPEDID
Copy EDID data from the output to the input EEPROM.
Destination bitmap size depends on device properties (for 64 inputs it is a 64-bit word).
Example: bitmap 0x0013 means inputs 1,2 and 5 are loaded with the new EDID.
In certain products Safe_mode is an optional parameter. See the HELP command for its availability.
COMMAND
#CPEDIDedid_io,src_id,edi
d_io,dest_bitmap<CR>
or
#CPEDIDedid_io,src_id,edi
d_io,dest_bitmap,safe_mode
<CR>
FEEDBACK
~nn@CPEDIDedid_io,src_id,
edid_io,dest_bitmap<CR><LF
>
~nn@CPEDIDedid_io,src_id,
edid_io,dest_bitmap,safe_m ode<CR><LF>
edid_io – EDID source type
(usually output)
1 – Output
src_id – Number of chosen
source stage
1 – HDMI Out 2 – HDBT Out
edid_io – EDID destination type
(usually input)
0 – Input
dest_bitmap – Bitmap
representing destination IDs. 0x01: USBC1 0x02: USBC2 0x04: HDMI1 0x08: HDMI2
Format: XXXX…X, where X is hex
digit. The binary form of every hex digit represents corresponding destinations.
0 – indicates that EDID data is not
copied to this destination.
1 – indicates that EDID data is
copied to this destination.
safe_mode – Safe mode
0 – device accepts the EDID as is
without trying to adjust
1 – device tries to adjust the EDID
(default value if no parameter is sent)
Copy the EDID data from the Output 1 (EDID source) to the Input:
#CPEDID1,1,0,0x1<CR>
Copy the EDID data from the default EDID source to the Input:
#CPEDID2,0,0,0x1<CR>
DISPLAY?
Get output HPD status.
COMMAND
#DISPLAY?out_index<CR>
FEEDBACK
~nn@DISPLAYout_index,stat
us<CR><LF>
out_index:
1 – HDMI Out 2 – HDBT Out
status – HPD status according to
signal validation
0 – Signal or sink is not valid 1 – Signal or sink is valid
Get the output HPD status of Output 1:
#DISPLAY?1<CR>
DPSW-STATUS
Set the DIP-switch state.
COMMAND
#DPSW-STATUSdip_id,status
<CR>
FEEDBACK
~nn@DPSW-STATUSdip_id,sta
tus<CR><LF>
dip_id –
0 – Mic
status – Up/down
0 – 0V 1 – 48V
Set the DIP-switch 2 status to 48V:
#DPSW-STATUS0,1<CR>
DPSW-STATUS?
Get the DIP-switch state.
COMMAND
#DPSW-STATUS?dip_id<CR>
FEEDBACK
~nn@DPSW-STATUSdip_id,sta
tus<CR><LF>
dip_id –
0 – Mic
status – Up/down
0 – 0V 1 – 48V
Get the DIP-switch 2 status:
#DPSW-STATUS?2<CR>
ETH-PORT
Set Ethernet port protocol.
If the port number you enter is already in use, an error is returned. The port number must be within the following range: 0-(2^16-1).
COMMAND
#ETH-PORTport_type,port_i
d<CR>
FEEDBACK
~nn@ETH-PORTport_type,por
t_id<CR><LF>
port_type – TCP/UDP port_id – TCP/UDP port number
TCP: 5000~5099 UDP: 50000~50999
Set the Ethernet port protocol for TCP to port 12457:
#ETH-PORT0,12457<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
ETH-PORT?
Get Ethernet port protocol.
COMMAND
#ETH-PORT?port_type<CR>
FEEDBACK
~nn@ETH-PORTport_type,por
t_id<CR><LF>
port_type – TCP/UDP port_id – TCP/UDP port number
TCP: 5000~5099 UDP: 50000~50999
Get the Ethernet port protocol for UDP:
#ETH-PORT?udp<CR>
FACTORY
Reset device to factory default configuration.
This command deletes all user data from the device. The deletion can take some time.
Your device may require powering off and powering on for the changes to take effect.
COMMAND
#FACTORY<CR>
FEEDBACK
~nn@FACTORYok<CR><LF>
Reset the device to factory default configuration:
#FACTORY<CR>
HDCP-MOD
Set HDCP mode.
Set HDCP working mode on the device input:
HDCP supported - HDCP_ON [default].
HDCP not supported - HDCP OFF. HDCP support changes following
detected sink - MIRROR OUTPUT. When you define 3 as the mode,
the HDCP status is defined according to the connected output in the following priority: OUT 1, OUT 2. If the connected display on OUT 2 supports HDCP, but OUT 1 does not, then HDCP is defined as not supported. If OUT 1 is not connected, then HDCP is defined by OUT 2.
COMMAND
#HDCP-MODio_mode,index,mo
de<CR>
FEEDBACK
~nn@HDCP-MODio_mode,index ,mode<CR><LF>
io_index – Input/Output
0 – Input 1 – Output
index –
Input:
1 – USBC1 2 – USBC2 3 – HDMI 3 4 – HDMI 4
Output
1 – HDMI Out 2 – HDBT Out
mode – HDCP mode:
Input:
0 – HDCP Off 1 – HDCP On
Output:
2 – Follow Input 3 – Follow Output
Set the input HDCP-MODE of HDMI 3 to Off:
#HDCP-MOD0,3,0<CR>
HDCP-MOD?
Get HDCP mode.
Set HDCP working mode on the device input:
HDCP supported - HDCP_ON [default].
HDCP not supported - HDCP OFF. HDCP support changes following
detected sink - MIRROR OUTPUT.
COMMAND
#HDCP-MOD?io_mode,index
<CR>
FEEDBACK
~nn@HDCP-MODio_mode,index ,mode<CR><LF>
io_index – Input/Output
0 – Input 1 – Output
index –
Input:
1 – USBC1 2 – USBC2 3 – HDMI 3 4 – HDMI 4
Output
1 – HDMI Out 2 – HDBT Out
mode – HDCP mode:
Input:
0 – HDCP Off 1 – HDCP On
Output:
2 – Follow Input 3 – Follow Output
Get the input HDCP-MODE of HDMI Out:
#HDCP-MOD?1,1<CR>
HELP
Get command list or help for specific command.
COMMAND
#HELP<CR>
#HELPcmd_name<CR>
FEEDBACK
1. Multi-line:
~nn@Devicecmd_name,cmd_n
ame…<CR><LF>
To get help for command use: HELP (COMMAND_NAME)<CR><LF>
~nn@HELPcmd_name:<CR><LF>
description<CR><LF>
USAGE:usage<CR><LF>
cmd_name – Name of a specific
command
Get the command list:
#HELP<CR>
To get help for AV-SW-TIMEOUT: HELPav-sw-timeout<CR>
LOCK-FP
Lock the front panel.
COMMAND
#LOCK-FPlock/unlock<CR>
FEEDBACK
~nn@LOCK-FPlock/unlock<CR
><LF>
lock/unlock – On/Off
0 – Off unlocks front panel
buttons or keyboard
1 – On locks front panel buttons
or keyboard
Unlock front panel:
#LOCK-FP0<CR>
LOCK-FP?
Get the front panel lock state.
COMMAND
#LOCK-FP?<CR>
FEEDBACK
~nn@LOCK-FPlock/unlock<CR
><LF>
lock/unlock – On/Off
0 – Off unlocks front panel
buttons or keyboard
1 – On locks front panel buttons
or keyboard
Get the front panel lock state:
#LOCK-FP?<CR>
LOUDNESS
Set audio loudness.
COMMAND
#LOUDNESSio_index,enabled
<CR>
FEEDBACK
~nn@LOUDNESSio_index,enab
led<CR><LF>
io_index – 1 enabled – On/Off
0 – Off 1 – On
Set audio loudness to ON:
#LOUDNESS1,1<CR>
LOUDNESS?
Get audio loudness.
COMMAND
#LOUDNESS?io_index<CR>
FEEDBACK
~nn@LOUDNESSio_index,enab
led<CR><LF>
io_index – 1 enabled – On/Off
0 – Off 1 – On
Get audio loudness:
#LOUDNESS?1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
MIC-GAIN
Set the microphone gain.
Sets the microphone input audio gain.
COMMAND
#MIC-GAINlayer,mic_id,lev
el<CR>
FEEDBACK
~nn@MIC-GAINlayer,mic_id,
level<CR><LF>
layer – 0 mic_id – 0 level – Level – 0 to 100
++ increase current value,
-- decrease current value
Set the microphone gain to 58:
#MIC-GAIN0,0,58<CR>
MIC-GAIN?
Get the microphone gain.
Gets the microphone input audio gain.
COMMAND
#MIC-GAIN?layer,mic_id<CR
>
FEEDBACK
~nn@MIC-GAINlayer,mic_id,
level<CR><LF>
layer – 0 mic_id – 0 level – Level – 0 to 100
++ increase current value,
-- decrease current value
Get the microphone gain:
#MIC-GAIN?0,0<CR>
MODEL?
Get device model.
COMMAND
#MODEL?<CR>
FEEDBACK
~nn@MODELmodel_name<CR><L
F>
model_name – String of up to 19
printable ASCII chars
Get the device model:
#MODEL?<CR>
MUTE
Set audio mute.
COMMAND
#MUTEout_index,mute_mode<
CR>
FEEDBACK
~nn@MUTEout_index,mute_mo
de<CR><LF>
out_index – 0 mute_mode – On/Off
0 – Off 1 – On
Set audio output to mute:
#MUTE0,1<CR>
MUTE?
Get audio mute.
COMMAND
#MUTE?out_index<CR>
FEEDBACK
~nn@MUTEout_index,mute_mo
de<CR><LF>
out_index – 0 mute_mode – On/Off
0 – Off 1 – On
Get audio output mute status:
#MUTE0?<CR>
NAME
Set machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAMEmachine_name<CR>
FEEDBACK
~nn@NAMEmachine_name<CR><
LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Set the DNS name of the device to room-442:
#NAMEroom-442<CR>
NAME?
Get machine (DNS) name.
The machine name is not the same as the model name. The machine name is used to identify a specific machine or a network in use (with DNS feature on).
COMMAND
#NAME?<CR>
FEEDBACK
~nn@NAMEmachine_name<CR><
LF>
machine_name – String of up to 15
alpha-numeric chars (can include hyphen, not at the beginning or end)
Get the DNS name of the device:
#NAME?<CR>
NAME-RST
Reset machine (DNS) name to factory default.
Factory default of machine
(DNS) name is “KRAMER_” + 4 last
digits of device serial number.
COMMAND
#NAME-RST<CR>
FEEDBACK
~nn@NAME-RSTok<CR><LF>
Reset the machine name (S/N last digits are 0102):
#NAME-RSTkramer_0102<CR>
NET-DHCP
Set DHCP mode.
Only 1 is relevant for the mode value. To disable DHCP, the user must configure a static IP address for the device.
Connecting Ethernet to devices with DHCP may take more time in some networks.
To connect with a randomly assigned IP by DHCP, specify the device DNS name (if available) using the NAME command. You can also get an assigned IP by direct connection to USB or RS-232 protocol port, if available.
For proper settings consult your network administrator.
For Backward compatibility, the
id parameter can be omitted. In
this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-DHCPdhcp_state<CR>
FEEDBACK
~nn@NET-DHCPdhcp_state<CR
><LF>
dhcp_state –
0 – Do not use DHCP. Use the IP
set by the factory or using the net-ip or net-config command.
1 – Try to use DHCP. If
unavailable, use the IP set by the factory or using the net- ip or net-config command.
Enable DHCP mode #NET­DHCP1<CR>
NET-DHCP?
Get DHCP mode.
For Backward compatibility, the
id parameter can be omitted. In
this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-DHCP?<CR>
FEEDBACK
~nn@NET-DHCPdhcp_mode<CR>
<LF>
dhcp_mode –
0 – Do not use DHCP. Use the IP
set by the factory or using the net-ip or net-config command.
1 – Try to use DHCP. If
unavailable, use the IP set by the factory or using the net- ip or net-config command.
Get DHCP mode :
#NET-DHCP?<CR>
NET-GATE
Set gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be careful of security issues. For proper settings consult your network administrator.
COMMAND
#NET-GATEip_address<CR>
FEEDBACK
~nn@NET-GATEip_address<CR
><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the gateway IP address to
192.168.0.1:
#NET­GATE192.168.000.001<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
NET-GATE?
Get gateway IP.
A network gateway connects the device via another network and maybe over the Internet. Be aware of security problems.
COMMAND
#NET-GATE?<CR>
FEEDBACK
~nn@NET-GATEip_address<CR
><LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the gateway IP address:
#NET-GATE?<CR>
NET-IP
Set IP address.
For proper settings consult your network administrator.
COMMAND
#NET-IPip_address<CR>
FEEDBACK
~nn@NET-IPip_address<CR><
LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Set the IP address to 192.168.1.39:
#NET­IP192.168.001.039<CR>
NET-IP?
Get IP address.
COMMAND
#NET-IP?<CR>
FEEDBACK
~nn@NET-IPip_address<CR><
LF>
ip_address – Format:
xxx.xxx.xxx.xxx
Get the IP address:
#NET-IP?<CR>
NET-MAC?
Get MAC address.
For backward compatibility, the
id parameter can be omitted. In
this case, the Network ID, by default, is 0, which is the Ethernet control port.
COMMAND
#NET-MAC?id<CR>
FEEDBACK
~nn@NET-MACid,mac_address
<CR><LF>
id – Network ID–the device
network interface (if there are more than one). Counting is 0 based,
meaning the control port is ‘0’, additional ports are 1,2,3….
mac_address Unique MAC
address. Format: XX-XX-XX-XX­XX-XX where X is hex digit
#NET-MAC?id<CR>
NET-MASK
Set subnet mask.
For proper settings consult your network administrator.
COMMAND
#NET-MASKnet_mask<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><
LF>
net_mask – Format:
xxx.xxx.xxx.xxx
Set the subnet mask to
255.255.0.0:
#NET­MASK255.255.000.000<CR>
NET-MASK?
Get subnet mask.
COMMAND
#NET-MASK?<CR>
FEEDBACK
~nn@NET-MASKnet_mask<CR><
LF>
net_mask – Format:
xxx.xxx.xxx.xxx
Get the subnet mask:
#NET-MASK?<CR>
PROT-VER?
Get device protocol version.
COMMAND
#PROT-VER?<CR>
FEEDBACK
~nn@PROT-VER3000:version<
CR><LF>
version – XX.XX where X is a
decimal digit
Get the device protocol version:
#PROT-VER?<CR>
RELAY-STATE
Set relay state.
COMMAND
#RELAY-STATErelay_id,stat
e<CR>
FEEDBACK
~nn@RELAY-STATErelay_id,s
tate<CR><LF>
relay_id –
1 – Relay number
state – Relay state
0 – Open 1 – Close
Set relay 1 to closed:
#RELAY-STATE1,0<CR>
RELAY-STATE?
Get relay state.
COMMAND
#RELAY-STATE?relay_id<CR>
FEEDBACK
~nn@RELAY-STATErelay_id,r
elay_state<CR><LF>
relay_id –
1 – Relay number
state – Relay state
0 – Open 1 – Close
Get relay state:
#RELAY-STATE?1<CR>
RESET
Reset device.
To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.
COMMAND
#RESET<CR>
FEEDBACK
~nn@RESETok<CR><LF>
Reset the device:
#RESET<CR>
ROUTE
Set layer routing.
This command replaces all other routing commands.
COMMAND
#ROUTElayer_type,out_inde
x,in_index<CR>
FEEDBACK
~nn@ROUTElayer_type,out_i
ndex<CR><LF>
layer_type Layer Enumeration
1 – Video+Audio
out_index
1 – KIT-500T: HDMI OUT 2 – KIT-500R: HDMI Out
in_index – Source id
For out_index = 1
1 – USBC1 2 – USBC2 3 – HDMI 1 4 – HDMI 2
For out_index = 2
1 – USBC1 2 – USBC2 3 – HDMI 1 4 – HDMI 2 5 – HDMI (REMOTE)
Route video USBC2 to HDMI output:
#ROUTE1,2,2<CR>
ROUTE?
Get layer routing.
This command replaces all other routing commands.
COMMAND
#ROUTE?layer_type,out_ind
ex<CR>
FEEDBACK
~nn@ROUTElayer_type,out_i
ndex,in_index<CR><LF>
layer_type Layer Enumeration
1 – Video+Audio
out_index
1 – HDMI Out 2 – HDBT Out
in_index – Source id
1 – USBC1 2 – USBC2 3 – HDMI 1 4 – HDMI 2
Get the layer routing:
#ROUTE?1,1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
SCLR-AS
Set auto-sync features.
Sets the auto sync features for the selected scaler.
COMMAND
#SCLR-ASscaler_index,sync
_speed<CR>
FEEDBACK
~nn@SCLR-ASscaler_index,s
ync_speed<CR><LF>
scaler_index – Scaler Number –
1
sync_speed –
0 – Off 1 – On
Set auto-sync features Off:
#SCLR-AS1,0<CR>
SCLR-AS?
Get auto-sync features.
Gets the auto sync features for the selected scaler.
COMMAND
#SCLR-AS?scaler_index<CR>
FEEDBACK
~nn@SCLR-ASscaler_index,s
ync_speed<CR><LF>
scaler_index – Scaler Number –
1
sync_speed –
0 – Off 1 – On
Get auto-sync features:
#SCLR-AS?1<CR>
SCLR-AUDIO-DELAY
Set the scaler audio delay.
Sets the audio delay for the selected audio output.
COMMAND
#SCLR-AUDIO-DELAYscaler_i
ndex,delay<CR>
FEEDBACK
~nn@SCLR-AUDIO-DELAYscale
r_index,delay<CR><LF>
scaler_index – Audio output
number – 1
delay –
0 – Off 1 – 40ms 2 – 110ms 3 – 150ms
Set the scaler audio delay to 40ms:
#SCLR-AUDIO-DELAY1,1<CR>
SCLR-AUDIO-DELAY?
Get the scaler audio delay.
Gets the audio delay for the selected audio output.
COMMAND
#SCLR-AUDIO-DELAY?scaler_
index<CR>
FEEDBACK
~nn@SCLR-AUDIO-DELAYscale
r_index,delay<CR><LF>
scaler_index – Audio output
number – 1
delay –
0 – Off 1 – 40ms 2 – 110ms 3 – 150ms
Get the scaler audio delay:
#SCLR-AUDIO-DELAY?1<CR>
SIGNAL?
Get input signal status.
COMMAND
#SIGNAL?in_index<CR>
FEEDBACK
~nn@SIGNALin_index,status
<CR><LF>
in_index – input:
1 – USBC1 2 – USBC2 3 – HDMI 1 4 – HDMI 2
status – Signal status according
to signal validation:
0 – Off, signal or sink is not valid 1 – On, signal or sink is valid
Get the input signal lock status of IN 1:
#SIGNAL?1<CR>
SN?
Get device serial number.
COMMAND
#SN?<CR>
FEEDBACK
~nn@SNserial_num<CR><LF>
serial_num – 14 decimal digits,
factory assigned
Get the device serial number:
#SN?<CR>
STANDBY
Set standby mode.
COMMAND
#STANDBYvalue<CR>
FEEDBACK
~nn@STANDBYvalue<CR><LF>
value – On/Off
0 – Off 1 – On (set to standby mode)
Set standby mode:
#STANDBY1<CR>
STANDBY?
Get standby mode status.
COMMAND
#STANDBY?<CR>
FEEDBACK
~nn@STANDBYvalue<CR><LF>
value – On/Off
0 – Off 1 – On
Get standby mode status:
#STANDBY?<CR>
TLK
Set audio talkover mode status.
COMMAND
#TLKio_index,talkover_mod
e<CR>
FEEDBACK
~nn@TLKio_index,talkover_
mode<CR><LF>
io_index – 1 talkover_mode – Talkover mode
0 – Off 1 – Mixer 2 – Talkover 3 – Mic only
Set audio talkover mode status to Mixer:
#TLK1,1<CR>
TLK?
Get audio talkover mode status.
COMMAND
#TLK?io_index<CR>
FEEDBACK
~nn@TLKio_index,talkover_
mode<CR><LF>
io_index – 1 talkover_mode – Talkover mode
0 – Off 1 – Mixer 2 – Talkover 3 – Mic only
Get audio talkover mode status:
#TLK?1<CR>
TREBLE
Set audio treble level.
COMMAND
#TREBLEio_index,treble_le
vel<CR>
FEEDBACK
~nn@TREBLEio_index,treble
_level<CR><LF>
io_index – 1 treble_level – Audio parameter
in Kramer units, -30-30
Set audio treble level:
#TREBLE1,1<CR>
TREBLE?
Get audio treble level.
COMMAND
#TREBLE?io_index<CR>
FEEDBACK
~nn@TREBLEio_index,treble
_level<CR><LF>
io_index – 1 treble_level – Audio parameter
in Kramer units, -30-30
Get audio treble level:
#TREBLE?1<CR>
VERSION?
Get firmware version number.
COMMAND
#VERSION?<CR>
FEEDBACK
~nn@VERSIONfirmware_versi
on<CR><LF>
firmware_version –
XX.XX.XXXX where the digit groups are: major.minor.build version
Get the device firmware version number:
#VERSION?<CR>
VFRZ
Freeze/Unfreeze the Kit-500R output.
COMMAND
#VFRZout_index,freeze_fla
g<CR>
FEEDBACK
~nn@VFRZout_index,freeze_
flag<CR><LF>
out_index – 1 freeze_flag – On/Off
0 – Off (unfreeze) 1 – On (freeze)
Freeze the picture on the Kit-500R output:
#VFRZ1,1<CR>
VFRZ?
Get output freeze status.
COMMAND
#VFRZ?out_index<CR>
FEEDBACK
~nn@VFRZout_index,freeze_
flag<CR><LF>
out_index – 1 freeze_flag – On/Off
0 – Off 1 – On
Get output freeze status:
#VFRZ?1<CR>
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KIT-500R Protocol Commands

Function
Description
Syntax
Parameters/Attributes
Example
#
Protocol handshaking.
Validates the Protocol 3000 connection and gets the machine number.
Step-in master products use this command to identify the availability of a device.
COMMAND
#<CR>
FEEDBACK
~nn@ok<CR><LF>
#<CR>
AUD-LVL
Set volume level.
COMMAND
#AUD-LVLio_mode,io_index,vol_level<CR>
FEEDBACK
~nn@AUD-LVLio_mode,io_index,vol_level<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output
io_index:
For inputs:
0 – USBC1 1 – USBC2 2 – HDMI 1 3 – HDMI 2
For the output: 0- Output
vol_level – Volume level 0 to100
++ increase current value,
-- decrease current value
Set AUDIO OUT 1 level to -50:
#AUD-LVL1,1,50<CR>
AUD-LVL?
Get volume level.
COMMAND
#AUD-LVL?io_mode,io_index<CR>
FEEDBACK
~nn@AUD-LVLio_mode,io_index,vol_level<CR><LF>
io_mode – Input/Output
0 – Input 1 – Output
io_index:
For inputs:
0 – USBC1 1 – USBC2 2 – HDMI 1
3 – HDMI 2 For the output: 0- Output
vol_level – Volume level 0 to100
++ increase current value,
-- decrease current value
Get AUDIO OUT 1 level
#AUD-LVL?1,1<CR>
AV-SW­MODE
Set switching mode.
COMMAND
#AV-SW-MODElayer,out_id,mode<CR>
FEEDBACK
~nn@AV-SW-MODElayer,out_id,mode<CR><LF>
layer –
1 – Video
out_id: 1 mode –
0 – Disable
1 – Enable
Set switching mode to Disable:
#AV-SW-MODE1,0<CR>
AV-SW­MODE?
Get switching mode.
COMMAND
#AV-SW-MODE?layer,out_id<CR>
FEEDBACK
~nn@AV-SW-MODElayer,out_id,mode<CR><LF>
layer –
1 – Video
out_id: 1 mode –
0 – Disable
1 – Enable
Get switching mode
#AV-SW-MODE?1<CR>
BUILD­DATE?
Get device build date.
COMMAND
#BUILD-DATE?<CR>
FEEDBACK
~nn@BUILD-DATEdate,time<CR><LF>
date – Format: YYYY/MM/DD
where
YYYY = Year
MM = Month
DD = Day
time – Format: hh:mm:ss where
hh = hours
mm = minutes
ss = seconds
Get the device build date:
#BUILD-DATE?<CR>
CEC
Set the CEC mode status.
COMMAND
#CECcec_mode<CR>
FEEDBACK
~nn@CECcec_mode<CR><LF>
cec_mode – CEC mode
On – CEC mode switched on
Off – CEC mode switched Off.
Set the CEC mode to on:
#CECon<CR>
CEC-PASS
Set CEC bypass.
COMMAND
#CEC-PASScec_bypass<CR>
FEEDBACK
~nn@CEC-PASScec_bypass<CR><LF>
cec_bypass – CEC mode
0 – Off
1 – On
Set the CEC bypass to on:
#CEC-PASS1<CR>
CEC-PASS?
Get CEC bypass state.
COMMAND
#CEC-PASS?<CR>
FEEDBACK
~nn@CEC-PASScec_bypass<CR><LF>
cec_bypass – CEC mode
0 – Off
1 – On
Get the CEC bypass:
#CEC-PASS1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
CPEDID
Copy EDID data from the output to the input EEPROM.
Destination bitmap size depends on device properties (for 64 inputs it is a 64-bit word).
Example: bitmap 0x0013 means inputs 1,2 and 5 are loaded with the new EDID.
In certain products Safe_mode is an optional parameter. See the HELP command for its availability.
COMMAND
#CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR>
or
#CPEDIDedid_io,src_id,edid_io,dest_bitmap,safe_mode<CR>
FEEDBACK
~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap<CR><LF>
~nn@CPEDIDedid_io,src_id,edid_io,dest_bitmap,safe_mode<
CR><LF>
edid_io – EDID source type
(usually output)
1 – Output
src_id – Number of chosen source
stage for HDBT:
1 – Def. 1080P 2 – Def. 1080P(Aud) 3 – Def. 4K2K(3G) 4 – Def. 4K2K(3G Aud) 5 –Output 6 – User
for HDMI:
1 – Def. 1080P 2 – Def. 1080P(Aud) 3 – Def. 4K2K(3G) 4 – Def. 4K2K(3G Aud) 5 – Def. 4K2K(6G) 6 – Def. 4K2K(6G Aud) 7 –Output 8 – User
edid_io – EDID destination type
(usually input)
0 – Input
dest_bitmap – Bitmap
representing destination IDs. 0x01: HDBT 0x02: HDMI
Format: XXXX…X, where X is hex
digit. The binary form of every hex digit represents corresponding destinations.
0 – indicates that EDID data is not
copied to this destination.
1 – indicates that EDID data is
copied to this destination.
safe_mode – Safe mode
0 – device accepts the EDID as is
without trying to adjust
1 – device tries to adjust the EDID
(default value if no parameter is sent)
Copy the EDID data from the Output 1 (EDID source) to the Input:
#CPEDID1,1,0,0x1<CR>
Copy the EDID data from the default EDID source to the Input:
#CPEDID2,0,0,0x1<CR>
DISPLAY?
Get output HPD status.
COMMAND
#DISPLAY?out_index<CR>
FEEDBACK
~nn@DISPLAYout_index,status<CR><LF>
out_index:
1 – HDMI Out
status – HPD status according to
signal validation
0 – Signal or sink is not valid 1 – Signal or sink is valid
Get the output HPD status of Output 1:
#DISPLAY?1<CR>
FACTORY
Reset device to factory default configuration.
This command deletes all user data from the device. The deletion can take some time.
Your device may require powering off and powering on for the changes to take effect.
COMMAND
#FACTORY<CR>
FEEDBACK
~nn@FACTORYok<CR><LF>
Reset the device to factory default configuration:
#FACTORY<CR>
GPIO-CFG
Set HW GPIO configuration.
COMMAND
#GPIO-CFGgpio_id,gpio_type<CR>
FEEDBACK
~nn@GPIO-CFGgpio_id,gpio_type<CR><LF>
gpio_id – 2 gpio_type – Hardware GPIO type
10 – Edge=On/Off 11 – GND=On 12 – GND=Off 13 – Hi=On 14 – Hi=Off 15 – GND=On;Hi=Off 16 – GND=Off;Hi=On 17 – Input Select
Set HW GPIO configuration to GND=Off:
#GPIO-CFG2,11<CR>
GPIO-CFG?
Get HW GPIO configuration.
COMMAND
#GPIO-CFG?gpio_id<CR>
FEEDBACK
~nn@GPIO-CFGgpio_id,gpio_type<CR><LF>
gpio_id – 2 gpio_type – Hardware GPIO type
10 – Edge=On/Off 11 – GND=On 12 – GND=Off 13 – Hi=On 14 – Hi=Off 15 – GND=On;Hi=Off 16 – GND=Off;Hi=On 17 – Input Select
Get HW GPIO configuration:
#GPIO-CFG?1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
HDCP-MOD
Set HDCP mode.
Set HDCP working mode on the device input:
HDCP supported ­HDCP_ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink
- MIRROR OUTPUT. When you define 3 as
the mode, the HDCP status is defined according to the connected output in the following priority: OUT 1, OUT 2. If the connected display on OUT 2 supports HDCP, but OUT 1 does not, then HDCP is defined as not supported. If OUT 1 is not connected, then HDCP is defined by OUT 2.
COMMAND
#HDCP-MODio_mode,index,mode<CR>
FEEDBACK
~nn@HDCP-MODio_mode,index,mode<CR><LF>
io_index – Input/Output
0 – Input 1 – Output
index –
Input:
1 – HDBT In 2 – HDMI In
Output
1 – HDMI Out
mode – HDCP mode:
Input:
0 – HDCP Off 1 – HDCP On
Output:
2 – Follow Input 3 – Follow Output
Set the input HDCP-MODE of HDBT In to Off:
#HDCP-MOD0,1,0<CR>
HDCP-MOD?
Get HDCP mode.
Set HDCP working mode on the device input:
HDCP supported ­HDCP_ON [default].
HDCP not supported ­HDCP OFF.
HDCP support changes following detected sink
- MIRROR OUTPUT.
COMMAND
#HDCP-MOD?io_mode,index <CR>
FEEDBACK
~nn@HDCP-MODio_mode,index,mode<CR><LF>
io_index – Input/Output
0 – Input 1 – Output
index –
Input:
1 – HDBT In 2 – HDMI In
Output
1 – HDMI Out
mode – HDCP mode:
Input:
0 – HDCP Off 1 – HDCP On
Output:
2 – Follow Input 3 – Follow Output
Get the input HDCP-MODE of HDMI Out:
#HDCP-MOD?1,1<CR>
HELP
Get command list or help for specific command.
COMMAND
#HELP<CR>
#HELPcmd_name<CR>
FEEDBACK
1. Multi-line:
~nn@Devicecmd_name,cmd_name…<CR><LF>
To get help for command use: HELP (COMMAND_NAME)<CR><LF>
~nn@HELPcmd_name:<CR><LF>
description<CR><LF>
USAGE:usage<CR><LF>
cmd_name – Name of a specific
command
Get the command list:
#HELP<CR>
To get help for AV-SW-TIMEOUT: HELPav-sw-timeout<C
R>
IMAGE­PROP
Set the image size.
Sets the image properties of the selected scaler.
COMMAND
#IMAGE-PROPscaler_id,video_mode<CR>
FEEDBACK
~nn@IMAGE-PROPscaler_id,video_mode<CR><LF>
scaler_id – Scaler number –
1 – Scaler1
video_mode – Status
0 – Overscan 1 – Full 2 – Best fit 3 – Panscan 4 – Letterbox 5 – Under 2 6 – Under 1 7 – Follow in
Set the image size to Best fit:
#IMAGE-PROP1,2<CR>
IMAGE­PROP?
Get the image size.
Gets the image properties of the selected scaler.
COMMAND
#IMAGE-PROP?scaler_id<CR>
FEEDBACK
~nn@IMAGE-PROPscaler_id,video_mode…<CR><LF>
scaler_id – Scaler number –
1 – Scaler1
video_mode – Status
0 – Overscan 1 – Full 2 – Best fit 3 – Panscan 4 – Letterbox 5 – Under 2 6 – Under 1 7 – Follow in
Get the image size:
#IMAGE-PROP?1<CR>
MODEL?
Get device model.
COMMAND
#MODEL?<CR>
FEEDBACK
~nn@MODELmodel_name<CR><LF>
model_name – String of up to 19
printable ASCII chars
Get the device model:
#MODEL?<CR>
MUTE
Set audio mute.
COMMAND
#MUTEout_index,mute_mode<CR>
FEEDBACK
~nn@MUTEout_index,mute_mode<CR><LF>
out_index – 1 mute_mode – On/Off
0 – Off 1 – On
Set the audio output to mute:
#MUTE1,1<CR>
MUTE?
Get audio mute.
COMMAND
#MUTE?out_index<CR>
FEEDBACK
~nn@MUTEout_index,mute_mode<CR><LF>
out_index – 1 mute_mode – On/Off
0 – Off 1 – On
Get audio mute status of the output:
#MUTE1?<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
PROT-VER?
Get device protocol version.
COMMAND
#PROT-VER?<CR>
FEEDBACK
~nn@PROT-VER3000:version<CR><LF>
version – XX.XX where X is a
decimal digit
Get the device protocol version:
#PROT-VER?<CR>
RELAY­STATE
Set relay state.
COMMAND
#RELAY-STATErelay_id,state<CR>
FEEDBACK
~nn@RELAY-STATErelay_id,state<CR><LF>
relay_id –
1 – Relay number
state – Relay state
0 – Open 1 – Close
Set relay 1 to closed:
#RELAY-STATE1,0<CR>
RELAY­STATE?
Get relay state.
COMMAND
#RELAY-STATE?relay_id<CR>
FEEDBACK
~nn@RELAY-STATErelay_id,relay_state<CR><LF>
relay_id –
1 – Relay number
state – Relay state
0 – Open 1 – Close
Get relay state:
#RELAY-STATE?1<CR>
RESET
Reset device.
To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.
COMMAND
#RESET<CR>
FEEDBACK
~nn@RESETok<CR><LF>
Reset the device:
#RESET<CR>
ROUTE
Set layer routing.
This command replaces all other routing commands.
COMMAND
#ROUTElayer_type,out_index,in_index<CR>
FEEDBACK
~nn@ROUTElayer_type,out_index<CR><LF>
layer_type Layer Enumeration
1 – Video
out_index
1 – HDMI Out
in_index – Source id
1 – HDBT In 2 – HDMI In
Route HDMI IN to the output:
#ROUTE1,1,2<CR>
ROUTE?
Get layer routing.
This command replaces all other routing commands.
COMMAND
#ROUTE?layer_type,out_index<CR>
FEEDBACK
~nn@ROUTElayer_type,out_index,in_index<CR><LF>
layer_type Layer Enumeration
1 – Video
out_index
1 – HDMI Out
in_index – Source id
1 – HDBT In 2 – HDMI In
Get the layer routing:
#ROUTE?1,1<CR>
SCLR-AS
Set auto-sync features.
Sets the auto sync features for the selected scaler.
COMMAND
#SCLR-ASscaler_index,sync_speed<CR>
FEEDBACK
~nn@SCLR-ASscaler_index,sync_speed<CR><LF>
scaler_index – Scaler Number –
1
sync_speed –
0 – Off 1 – Fast 2 – Slow
Set auto-sync features Off:
#SCLR-AS1,0<CR>
SCLR-AS?
Get auto-sync features.
Gets the auto sync features for the selected scaler.
COMMAND
#SCLR-AS?scaler_index<CR>
FEEDBACK
~nn@SCLR-ASscaler_index,sync_speed<CR><LF>
scaler_index – Scaler Number –
1
sync_speed –
0 – Off 1 – Fast 2 – Slow
Get auto-sync features:
#SCLR-AS?1<CR>
SCLR­AUDIO­DELAY
Set the scaler audio delay.
Sets the audio delay for the selected audio output.
COMMAND
#SCLR-AUDIO-DELAYscaler_index,delay<CR>
FEEDBACK
~nn@SCLR-AUDIO-DELAYscaler_index,delay<CR><LF>
scaler_index – Audio output
number – 1
delay –
0 – Off 1 – 40ms 2 – 110ms 3 – 150ms
Set the scaler audio delay to 40ms:
#SCLR-AUDIO-DELAY1,1
<CR>
SCLR­AUDIO­DELAY?
Get the scaler audio delay.
Gets the audio delay for the selected audio output.
COMMAND
#SCLR-AUDIO-DELAY?scaler_index<CR>
FEEDBACK
~nn@SCLR-AUDIO-DELAYscaler_index,delay<CR><LF>
scaler_index – Audio output
number – 1
delay –
0 – Off 1 – 40ms 2 – 110ms 3 – 150ms
Get the scaler audio delay:
#SCLR-AUDIO-DELAY?1<
CR>
SIGNAL?
Get input signal status.
COMMAND
#SIGNAL?in_index<CR>
FEEDBACK
~nn@SIGNALin_index,status<CR><LF>
in_index – input:
1 – HDBT In 2 – HDMI In
status – Signal status according to
signal validation:
0 – Off, signal or sink is not valid 1 – On, signal or sink is valid
Get the input signal lock status of IN 1:
#SIGNAL?1<CR> SN?
Get device serial number.
COMMAND
#SN?<CR>
FEEDBACK
~nn@SNserial_num<CR><LF>
serial_num – 14 decimal digits,
factory assigned
Get the device serial number:
#SN?<CR>
VERSION?
Get firmware version number.
COMMAND
#VERSION?<CR>
FEEDBACK
~nn@VERSIONfirmware_version<CR><LF>
firmware_version –
XX.XX.XXXX where the digit groups are: major.minor.build version
Get the device firmware version number:
#VERSION?<CR>
VFRZ
Set freeze on selected output.
COMMAND
#VFRZout_index,freeze_flag<CR>
FEEDBACK
~nn@VFRZout_index,freeze_flag<CR><LF>
out_index – 1 freeze_flag – On/Off
0 – Off 1 – On
Set freeze flag on the output:
#VFRZ1,1<CR>
VFRZ?
Get output freeze status.
COMMAND
#VFRZ?out_index<CR>
FEEDBACK
~nn@VFRZout_index,freeze_flag<CR><LF>
out_index – 1 freeze_flag – On/Off
0 – Off 1 – On
Get output freeze status:
#VFRZ?1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
VID-RES
Set output resolution.
“Set” command with is_native=ON sets native resolution on selected output (resolution index sent =
0). Device sends as answer actual VIC ID of native resolution.
To use “custom resolutions” (entries
100-105 In View Modes), define them using the DEF-RES command.
COMMAND
#VID-RESio_mode,io_index,is_native,resolution<CR>
FEEDBACK
~nn@VID-RESio_mode,io_index,is_native,resolution<CR><LF
>
io_mode – Input/Output
1 – Output
io_index –
1 – Output
is_native – Native resolution flag
0 – Off
resolution – Resolution index
0=NATIVE 1=640x480 60 2=800x600 60 3=1024x768 60 4=1280x768 60 5=1280x800 60 6=1280x1024 60 7=1360x768 60 8=1400x1050 60 9=1440x900 60 10=1600x1200 60 11=1680x1050 60 12=1920x1200 60 RB 13=2560x1600 60 RB 14=1920x1080 60 15=1280x720 60 16=2560x1440 60 RB 17=720x480P 60 18=1280x720P 60 19=1920x1080P 60 20=720x576P 50 21=1280x720P 50 22=1920x1080P 50 23=1920x1080P 24 24=1920x1080P 25 25=1920x1080P 30 26=3840x2160P 24 27=3840x2160P 25 28=3840x2160P 30 29=3840x2160P 50 30=3840x2160P 60
Set output resolution to native:
#VID-RES1,1,0,0<CR>
VID-RES?
Get output resolution.
“Get” command with is_native=ON returns native resolution VIC, with is_native=OFF returns current resolution.
To use “custom resolutions” (entries
100-105 In View Modes), define them using the DEF-RES command.
COMMAND
#VID-RES?io_mode,io_index,is_native<CR>
FEEDBACK
~nn@VID-RES?io_mode,io_index,is_native,resolution<CR><L
F>
io_mode – Input/Output
1 – Output
io_index –
1 – Output
is_native – Native resolution flag
0 – Off
resolution – Resolution index
0=NATIVE 1=640x480 60 2=800x600 60 3=1024x768 60 4=1280x768 60 5=1280x800 60 6=1280x1024 60 7=1360x768 60 8=1400x1050 60 9=1440x900 60 10=1600x1200 60 11=1680x1050 60 12=1920x1200 60 RB 13=2560x1600 60 RB 14=1920x1080 60 15=1280x720 60 16=2560x1440 60 RB 17=720x480P 60 18=1280x720P 60 19=1920x1080P 60 20=720x576P 50 21=1280x720P 50 22=1920x1080P 50 23=1920x1080P 24 24=1920x1080P 25 25=1920x1080P 30 26=3840x2160P 24 27=3840x2160P 25 28=3840x2160P 30 29=3840x2160P 50
30=3840x2160P 60
Get output resolution:
#VID-RES?1,1,0<CR>
VMUTE
Set enable/disable video on output.
COMMAND
#VMUTEout_index,flag<CR>
FEEDBACK
~nn@VMUTEout_index,flag<CR><LF>
out_index – 1 flag – Video Mute
0 – Video enabled + Audio
enabled
1 – Video disabled + Audio
enabled
Disable the video output t:
#VMUTE1,1<CR>
VMUTE?
Get video on output status.
COMMAND
#VMUTE?out_index<CR>
FEEDBACK
~nn@VMUTEout_index,flag<CR><LF>
out_index – 1 flag – Video Mute
0 – Video enabled + Audio
enabled
1 – Video disabled + Audio
enabled
Get video on output status:
#VMUTE?1<CR>
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Function
Description
Syntax
Parameters/Attributes
Example
X-AUD-LVL
Set audio level of a specific signal.
This is an Extended Protocol 3000 command.
COMMAND
#X-AUD-LVL<direction_type>. <port_format>. <port_index>.
<signal_type>. <index>,audio_level<CR>
FEEDBACK
~nn@X-AUD-LVL<direction_type>. <port_format>.
<port_index>. <signal_type>. <index>,audio_level<CR><LF>
The following attributes comprise the signal ID:
<direction_type>
Direction of the port:
o OUT – Output
<port_format> Type of
signal on the port:
o ANALOG_AUDIO
<port_index> – 1 ▪ <signal_type> – Signal ID
attribute:
o AUDIO
<index> 1
audio_level – Audio level in dB
(range between 0 to 100) depending of the ability of the product
Set the audio level of the output to 10:
#X-AUD-LVLout.analog
_audio.1.audio.1,10<C
R>
X-AUD­LVL?
Get audio level of a specific signal.
This is an Extended Protocol 3000 command.
COMMAND
#X-AUD-LVL?<direction_type>. <port_format>. <port_index>.
<signal_type>. <index><CR>
FEEDBACK
~nn@X-AUD-LVL<direction_type>. <port_format>.
<port_index>. <signal_type>. <index>,audio_level<CR><LF>
The following attributes comprise the signal ID:
<direction_type>
Direction of the port:
o OUT – Output
<port_format> Type of
signal on the port:
o ANALOG_AUDIO
<port_index> – 1 ▪ <signal_type> – Signal ID
attribute:
o AUDIO
<index> 1
audio_level – Audio level in dB
(range between 0 to 100) depending of the ability of the product
Get the audio level of the output:
#X-AUD-LVL?out.analo
g_audio.1.audio.1<CR>
X-ROUTE
Send routing command to matrix.
It is recommended to use the command #SIGNALS-LIST to get the list of all signal IDs available in the system and which can be used in this command.
This is an Extended Protocol 3000 command.
COMMAND
#X-ROUTE<direction_type1>. <port_type1>. <port_index1>.
<signal_type1>. <index1>,<direction_type2>. <port_type2>. <port_index2>. <signal_type2>. <index2><CR>
FEEDBACK
~nn@X-ROUTE<direction_type1>. <port_type1>.
<port_index1>. <signal_type1>. <index1>,<direction_type2>. <port_type2>. <port_index2>. <signal_type2>. <index2><CR><LF>
The following attributes comprise the signal ID:
<direction_type>
Direction of the port:
o IN – Input o OUT – Output
<port_format> Type of
signal on the port:
o HDMI o HDBT
<port_index> The port
number as printed on the front or rear panel:
For output:
o 1 = HDMI
For input:
o 1 = HDBT o 2 0 HDMI
<signal_type> Signal ID
attribute:
o VIDEO
<index> 1
Route HDMI IN 2 to HDMI OUT:
#X-ROUTEout.hdmi.1.v
ideo.1,in.hdmi.2.vide o.1<CR>
X-ROUTE?
Get routing status.
It is recommended to use the command #SIGNALS-LIST to get the list of all signal IDs available in the system and which can be used in this command.
This is an Extended Protocol 3000 command.
COMMAND
#X-ROUTE?<direction_type1>. <port_type1>. <port_index1>.
<signal_type1>. <index1><CR>
FEEDBACK
~nn@X-ROUTE<direction_type1>. <port_type1>.
<port_index1>. <signal_type1>. <index1>,<direction_type2>. <port_type2>. <port_index2>. <signal_type2>. <index2><CR><LF>
The following attributes comprise the signal ID:
<direction_type>
Direction of the port:
o IN – Input o OUT – Output
<port_format> Type of
signal on the port:
o HDMI o HDBT
<port_index> The port
number as printed on the front or rear panel:
For output:
o 1 = HDMI
For input:
o 1 = HDBT o 2 0 HDMI
<signal_type> Signal ID
attribute:
o VIDEO
<index> 1
Get the routing status:
#X-ROUTE?out.hdmi.1.
video.1<CR>
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Function
Description

Syntax

Parameters/Attributes
Example
X-SIGNAL?
Get input signal status.
This is an Extended Protocol 3000 command.
COMMAND
#X-SIGNAL?<direction_type>. <port_format>. <port_index>.
<signal_type>. <index><CR>
FEEDBACK
~nn@X-SIGNAL<direction_type>. <port_format>.
<port_index>. <signal_type>. <index>,status<CR><LF>
The following attributes comprise the signal ID:
<direction_type>
Direction of the port:
o IN – Input
<port_format> Type of
signal on the port:
o HDMI o HDBT
<port_index> The port
number as printed on the front or rear panel:
For input:
o 1 = HDBT o 2 0 HDMI
<signal_type> Signal ID
attribute:
o VIDEO
<index> – 1
Get HDMI input routing status:
#X-SIGNAL?in.hdmi.2.
video.1<CR>

Result and Error Codes

Syntax
In case of an error, the device responds with an error message. The error message syntax:
~NN@ERR XXX<CR><LF> – when general error, no specific command
~NN@CMD ERR XXX<CR><LF> – for specific command
NN – machine number of device, default = 01
XXX – error code
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Error Codes

Error Name
Error Code
Description
P3K_NO_ERROR
0
No error
ERR_PROTOCOL_SYNTAX
1
Protocol syntax
ERR_COMMAND_NOT_AVAILABLE
2
Command not available
ERR_PARAMETER_OUT_OF_RANGE
3
Parameter out of range
ERR_UNAUTHORIZED_ACCESS
4
Unauthorized access
ERR_INTERNAL_FW_ERROR
5
Internal FW error
ERR_BUSY
6
Protocol busy
ERR_WRONG_CRC
7
Wrong CRC
ERR_TIMEDOUT
8
Timeout
ERR_RESERVED
9
(Reserved)
ERR_FW_NOT_ENOUGH_SPACE
10
Not enough space for data (firmware, FPGA…)
ERR_FS_NOT_ENOUGH_SPACE
11
Not enough space – file system
ERR_FS_FILE_NOT_EXISTS
12
File does not exist
ERR_FS_FILE_CANT_CREATED
13
File can’t be created
ERR_FS_FILE_CANT_OPEN
14
File can’t open
ERR_FEATURE_NOT_SUPPORTED
15
Feature is not supported
ERR_RESERVED_2
16
(Reserved)
ERR_RESERVED_3
17
(Reserved)
ERR_RESERVED_4
18
(Reserved)
ERR_RESERVED_5
19
(Reserved)
ERR_RESERVED_6
20
(Reserved)
ERR_PACKET_CRC
21
Packet CRC error
ERR_PACKET_MISSED
22
Packet number isn't expected (missing packet)
ERR_PACKET_SIZE
23
Packet size is wrong
ERR_RESERVED_7
24
(Reserved)
ERR_RESERVED_8
25
(Reserved)
ERR_RESERVED_9
26
(Reserved)
ERR_RESERVED_10
27
(Reserved)
ERR_RESERVED_11
28
(Reserved)
ERR_RESERVED_12
29
(Reserved)
ERR_EDID_CORRUPTED
30
EDID corrupted
ERR_NON_LISTED
31
Device specific errors
ERR_SAME_CRC
32
File has the same CRC – not changed
ERR_WRONG_MODE
33
Wrong operation mode
ERR_NOT_CONFIGURED
34
Device/chip was not initialized
Page 73
The warranty obligations of Kramer Electronics Inc. (“Kramer Electronics”) for this product are limited to the terms set forth below:
What is Covered
This limited warranty covers defects in materials and workmanship in this product.
What is Not Covered
This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by Kramer Electronics to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This limited warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product. Without limiting any other exclusion herein, Kramer Electronics does not warrant that the product covered hereby, including, without limitation, the technology and/or integrated circuit(s) included in the product, will not become obsolete or that such items are or will remain compatible with any other product or technology with which the product may be used.
How Long this Coverage Lasts
The standard limited warranty for Kramer products is seven (7) years from the date of original purchase, with the following exceptions:
1. All Kramer VIA hardware products are covered by a standard three (3) year warranty for the VIA hardware and a standard three (3) year warranty for firmware and software updates; all Kramer VIA accessories, adapters, tags, and dongles are covered by a standard one (1) year warranty.
2. Kramer fiber optic cables, adapter-size fiber optic extenders, pluggable optical modules, active cables, cable retractors, ring mounted adapters, portable power chargers, Kramer speakers, and Kramer touch panels are covered by a standard one (1) year warranty. Kramer 7-inch touch panels purchased on or after April 1st, 2020 are covered by a standard two (2) year warranty.
3. All Kramer Calibre products, all Kramer Minicom digital signage products, all HighSecLabs products, all streaming, and all wireless products are covered by a standard three (3) year warranty.
4. All Sierra Video MultiViewers are covered by a standard five (5) year warranty.
5. Sierra switchers & control panels are covered by a standard seven (7) year warranty (excluding power supplies and fans that are covered for three (3) years).
6. K-Touch software is covered by a standard one (1) year warranty for software updates.
7. All Kramer passive cables are covered by a lifetime warranty.
Who is Covered
Only the original purchaser of this product is covered under this limited warranty. This limited warranty is not transferable to subsequent purchasers or owners of this product.
What Kramer Electronics Will Do
Kramer Electronics will, at its sole option, provide one of the following three remedies to whatever extent it shall deem necessary to satisfy a proper claim under this limited warranty:
1. Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labor to complete the repair and restore this product to its proper operating condition. Kramer Electronics will also pay the shipping costs necessary to return this product once the repair is complete.
2. Replace this product with a direct replacement or with a similar product deemed by Kramer Electronics to perform substantially the same function as the original product. If a direct or similar replacement product is supplied, the original product’s end warranty date remains unchanged and is transferred to the replacement product.
3. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
What Kramer Electronics Will Not Do Under This Limited Warranty
If this product is returned to Kramer Electronics or the authorized dealer from which it was purchased or any other party authorized to repair Kramer Electronics products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. Kramer Electronics will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. Kramer Electronics will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.
How to Obtain a Remedy Under This Limited Warranty
To obtain a remedy under this limited warranty, you must contact either the authorized Kramer Electronics reseller from whom you purchased this product or the Kramer Electronics office nearest you. For a list of authorized Kramer Electronics resellers and/or Kramer Electronics authorized service providers, visit our web site at www.kramerav.com or contact the Kramer Electronics office nearest you. In order to pursue any remedy under this limited warranty, you must possess an original, dated receipt as proof of purchase from an authorized Kramer Electronics reseller. If this product is returned under this limited warranty, a return authorization number, obtained from Kramer Electronics, will be required (RMA number). You may also be directed to an authorized reseller or a person authorized by Kramer Electronics to repair the product. If it is decided that this product should be returned directly to Kramer Electronics, this product should be properly packed, preferably in the original carton, for shipping. Cartons not bearing a return authorization number will be refused.
Limitation of Liability
THE MAXIMUM LIABILITY OF KRAMER ELECTRONICS UNDER THIS LIMITED WARRANTY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some countries, districts or states do not allow the exclusion or limitation of relief, special, incidental, consequential or indirect damages, or the limitation of liability to specified amounts, so the above limitations or exclusions may not apply to you.
Exclusive Remedy
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KRAMER ELECTRONICS SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF KRAMER ELECTRONICS CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN ALL IMPLIED WARRANTIES COVERING THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY TO THIS PRODUCT AS PROVIDED UNDER APPLICABLE LAW. IF ANY PRODUCT TO WHICH THIS LIMITED WARRANTY APPLIES IS A “CONSUMER PRODUCT” UNDER THE MAGNUSON -MOSS WARRANTY ACT (15 U.S.C.A. §2301, ET SEQ.) OR OTHER APPLICABLE LAW, THE FOREGOING DISCLAIMER OF IMPLIED WARRANTIES SHALL NOT APPLY TO YOU, AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR THE PARTICULAR PURPOSE, SHALL APPLY AS PROVIDED UNDER APPLICABLE LAW.
Other Conditions
This limited warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This limited warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by Kramer Electronics or (iii) this product is not purchased from an authorized Kramer Electronics reseller. If you are unsure whether a reseller is an authorized Kramer Electronics reseller, visit our web site at www.kramerav.com or contact a Kramer Electronics office from the list at the end of this document. Your rights under this limited warranty are not diminished if you do not complete and return the product registration form or complete and submit the online product registration form. Kramer Electronics thanks you for purchasing a Kramer Electronics product. We hope it will give you years of satisfaction.
Page 74
www.kramerav.com info@kramerav.com
P/N:
2900-301628
Rev:
5
SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing
For the latest information on our products and a list of Kramer distributors, visit our website where updates to this user manual may be found.
We welcome your questions, comments, and feedback.
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. All brand names, product names, and trademarks are the property of their respective owners.
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