Kontron Telco Alarm Manager User Manual

Intel® Telco Alarms Manager 2.3

User’s Guide

Revision 1.7

June 6, 2007

Telecom Server Division

Revision History Intel® Telco Alarms Manager 2.3

Revision History

Date Revision

Number

03/08/2005 1.4 Updates for TIGNC2U – Initial Revision

12/01/2005 1.5 Updates for TIGI2U

06/26/06 1.6 Updates for TIGW1U

06/06/07 1.7 Corrections added for Event Listener Agent

Modifications

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The Telco Alarms Manager may contain design defects or errors known as errata which may
cause the product to deviate from published specifications. Current characterized errata are
available on request.

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property of others.

ii Revision 1.7

Intel® Telco Alarms Manager 2.3 Table of Contents

Table of Contents

1. Introduction ........................................................................................................................5

2. Configuration Requirements .............................................................................................5

3. Installation ..........................................................................................................................6

4. Telco Alarms Manager Event Agents................................................................................7

4.1

4.2

4.3

4.4

5. Modes, Models, and Mapping............................................................................................8

5.1

5.2

5.3

6. Configuration....................................................................................................................10

6.1

6.2

6.2.1

Overview ................................................................................................................7

Event Listener Agent..............................................................................................7

EMS Event Agent...................................................................................................7

SNMP Event Agent ................................................................................................8

TAM Modes............................................................................................................8

Alarm Models .........................................................................................................8

Alarm Severities .....................................................................................................9

Server Management Integration ...........................................................................10

SNMP Trap forwarding to TAM ............................................................................10

Linux SNMP Trap Forwarding Configuration ........................................................10

6.2.2

Windows SNMP Trap Forwarding Configuration ..................................................17

6.2.3

TAMTEST – Telco Alarm Manager Debug Utility .................................................17

Appendix A: Glossary............................................................................................................19

Appendix B: snmptraplistener.ini & trap2tam.conf .............................................................20

List of Tables

Table 1. Intel® Telco Alarms Manager 2.1 Modes ......................................................................8

Table 2. TAM LED Descriptions ..................................................................................................9

Table 3. Event Agent Severity Mapping ......................................................................................9

Revision 1.7 iii

Intel® Telco Alarms Manager 2.3 IntroductionAppendix A: Glossary

1. Introduction

Telco Alarms Manager (TAM) is a set of telecom server software components designed to
manage the alarms state of the server and indicate health status via the local Telco Alarm
Panel (TAP) in the front of the server as well as remotely via dry contact relays in the rear of the
server. The TAM Service is the primary service that runs and receives alarm requests from
multiple entities, such as the TAM Event Listener, Intel® System Management Software (ISMS)
(formerly Intel® Server Management, abbreviated as ISM), and other applications which have
registered with TAM.

Additionally, the Telco Alarms Manager delivers several APIs that permit direct access to the
TAP (Telco Alarms Panel). Application developers who wish to manage the alarms state from
within their application can do so by using these APIs which bypass the TAM Service’s
management of the state machine.

2. Configuration Requirements

Supported Hardware:

• Intel® Telco/Industrial Grade Server TIGI2U

• Intel® Telco/Industrial Grade Server TIGW1U

Supported Operating Systems:

TIGW1U

• Red Hat* Enterprise Linux 4 (x86) Update 4

• Red Hat* Enterprise Linux 4 (x86_64) Update 4 0 EM64T

• SuSE Linux ES 9 IA32 – SP3

• SuSE Linux ES 9 EM64T – SP3

• Microsoft Windows* Server 2003 IA32

• Microsoft Windows* Server 2003 EM64T

TIGI2U

• Red Hat* Enterprise Linux 3

• Red Hat* Enterprise Linux 4

• SuSE Linux 9

• Microsoft Windows* Advanced Server 2003

Revision 1.7 5