USER GUIDE
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FlatClient ECO and FlatClient PRO
Doc. Rev. 1.6
Doc. ID: 1061-6259
FlatClient ECO and FlatClient PRO – Rev. 1.6
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FLATCLIENT ECO AND F
LATCLIENT PRO - USER GUIDE
Disclaimer
Kontron would like to point out that the information contained in this user guide may be subject to alteration,
particularly as a result of the constant upgrading of Kontron products. This document does not entail any guarantee
on the part of Kontron with respect to technical processes described in the user guide or any product characteristics
set out in the user guide. Kontron assumes no responsibility or liability for the use of the described product(s),
conveys no license or title under any patent, copyright or mask work rights to these products and makes no
representations or warranties that these products are free from patent, copyright or mask work right infringement
unless otherwise specified. Applications that are described in this user guide are for illustration purposes only.
Kontron makes no representation or warranty that such application will be suitable for the specified use without
further testing or modification. Kontron expressly informs the user that this user guide only contains a general
description of processes and instructions which may not be applicable in every individual case. In cases of doubt,
please contact Kontron.
This user guide is protected by copyright. All rights are reserved by Kontron. No part of this document may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the
express written permission of Kontron. Kontron points out that the information contained in this user guide is
constantly being updated in line with the technical alterations and improvements made by Kontron to the products
and thus this user guide only reflects the technical status of the products by Kontron at the time of publishing.
Brand and product names are trademarks or registered trademarks of their respective owners.
©2017 by Kontron AG
Kontron AG
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
www.kontron.com
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High Risk Applications Hazard Notice
THIS DEVICE AND ASSOCIATED SOFTWARE ARE NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE
OR RESALE FOR THE OPERATION OF NUCLEAR FACILITIES, THE NAVIGATION, CONTROL OR
COMMUNICATION SYSTEMS FOR AIRCRAFT OR OTHER TRANSPORTATION, AIR TRAFFIC CONTROL, LIFE
SUPPORT OR LIFE SUSTAINING APPLICATIONS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN A
HAZARDOUS ENVIRONMENT, OR REQUIRING FAIL-SAFE PERFORMANCE, OR IN WHICH THE FAILURE OF
PRODUCTS COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE (COLLECTIVELY, "HIGH RISK APPLICATIONS").
You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at
your risk. To minimize the risks associated with your products and applications, you should provide adequate design
and operating safeguards. You are solely responsible for compliance with all legal, regulatory, safety, and security
related requirements concerning your products. You are responsible to ensure that your systems (and any Kontron
hardware or software components incorporated in your systems) meet all applicable requirements. Unless otherwise
stated in the product documentation, the Kontron device is not provided with error-tolerance capabilities and cannot
therefore be deemed as being engineered, manufactured or setup to be compliant for implementation or for resale as
device in High Risk Applications. All application and safety related information in this document (including application
descriptions, suggested safety measures, suggested Kontron products, and other materials) is provided for reference
only
.
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Revision History
Revision Brief Description of Changes Date of Issue
1.6 Initial Issue 2017-July-12
Terms and Conditions
Kontron warrants products in accordance with defined regional warranty periods. For more information about
warranty compliance and conformity, and the warranty period in your region, visit http://www.kontron.com/termsand-conditions.
Kontron sells products worldwide and declares regional General Terms & Conditions of Sale, and Purchase Order
Terms & Conditions. Visit http://www.kontron.com/terms-and-conditions
.
For contact information, refer to the corporate offices contact information on the last page of this user guide or visit
our website CONTACT US.
Customer Support
Find Kontron contacts by visiting: http://www.kontron.com/support.
Customer Service
As a trusted technology innovator and global solutions provider, Kontron extends its embedded market strengths into
a services portfolio allowing companies to break the barriers of traditional product lifecycles. Proven product
expertise coupled with collaborative and highly-experienced support enables Kontron to provide exceptional peace of
mind to build and maintain successful products.
For more details on Kontron’s service offerings such as: enhanced repair services, extended warranty, Kontron
training academy, and more visit http://www.kontron.com/support-and-services/services
.
Customer Comments
If you have any difficulties using this user guide, discover an error, or just want to provide some feedback, contact
Kontron support
. Detail any errors you find. We will correct the errors or problems as soon as possible and post the
revised user guide on our website.
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Symbols
The following symbols may be used in this user guide
DANGER indicates a hazardous situation which, if not avoided,
will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
NOTICE indicates a property damage message.
CAUTION indicates a hazardous situation which, if not avoided,
may result in minor or moderate injury.
Electric Shock!
This symbol and title warn of hazards due to electrical shocks (> 60
V) when touching
products or parts of products
. Failure to observe the precautions indicated and/or
prescribed by the law may endanger your life/health and/or result in damage to your
material.
ESD Sensitive Device!
This symbol and title inform that the electronic boards and their components are sensitive
to static electricity. Care must therefore be taken during all handling operations and
inspections of this product in order to ensure product integrity at all times.
HOT Surface!
Do NOT touch! Allow to cool before servicing.
Laser!
This symbol inform of the risk of exposure to laser beam and light emitting devices (LEDs)
from an electrical device. Eye protection per manufacturer notice shall review before
servicing.
This symbol indicates general information about the product and the user guide.
This symbol also indicates detail information about the specific product configuration.
This symbol precedes helpful hints and tips for daily use.
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For Your Safety
Your new Kontron product was developed and tested carefully to provide all features necessary to ensure its
compliance with electrical safety requirements. It was also designed for a long fault-free life. However, the life
expectancy of your product can be drastically reduced by improper treatment during unpacking and installation.
Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are
requested to conform with the following guidelines.
High Voltage Safety Instructions
As a precaution and in case of danger, the power connector must be easily accessible. The power connector is the
product’s main disconnect device.
Warning
All operations on this product must be carried out by sufficiently skilled personnel only.
Electric Shock!
Before installing a non hot-swappable Kontron product into a system always ensure that
your mains power is switched off. This also applies to the installation of piggybacks. Serious
electrical shock hazards can exist during all installation, repair, and maintenance operations
on this product. Therefore, always unplug the power cable and any other cables which
provide external voltages before performing any work on this product.
Earth ground connection to vehicle’s chassis or a central grounding point shall remain
connected. The earth ground cable shall be the last cable to be disconnected or the first
cable to be connected when performing installation or removal procedures on this product.
Special Handling and Unpacking Instruction
ESD Sensitive Device!
Electronic boards and their components are sensitive to static electricity. Therefore, care
must be taken during all handling operations and inspections of this product, in order to
ensure product integrity at all times.
Do not handle this product out of its protective enclosure while it is not used for operational purposes unless it is
otherwise protected.
Whenever possible, unpack or pack this product only at EOS/ESD safe work stations. Where a safe work station is not
guaranteed, it is important for the user to be electrically discharged before touching the product with his/her hands
or tools. This is most easily done by touching a metal part of your system housing.
It is particularly important to observe standard anti-static precautions when changing piggybacks, ROM devices,
jumper settings etc. If the product contains batteries for RTC or memory backup, ensure that the product is not placed
on conductive surfaces, including anti-static plastics or sponges. They can cause short circuits and damage the
batteries or conductive circuits on the product.
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Lithium Battery Precautions
If your product is equipped with a lithium battery, take the following precautions when replacing the battery.
Danger of explosion if the battery is replaced incorrectly.
Replace only with same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
General Instructions on Usage
In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or
modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received
from Kontron Support as a special handling instruction, will void your warranty.
This product should only be installed in or connected to systems that fulfill all necessary technical and specific
environmental requirements. This also applies to the operational temperature range of the specific board version
that must not be exceeded. If batteries are present, their temperature restrictions must be taken into account.
In performing all necessary installation and application operations, only follow the instructions supplied by the
present user guide.
Keep all the original packaging material for future storage or warranty shipments. If it is necessary to store or ship
the product then re-pack it in the same manner as it was delivered.
Special care is necessary when handling or unpacking the product. See Special Handling and Unpacking Instruction.
Quality and Environmental Management
Kontron aims to deliver reliable high-end products designed and built for quality, and aims to complying with
environmental laws, regulations, and other environmentally oriented requirements. For more information regarding
Kontron’s quality and environmental responsibilities, visit http://www.kontron.com/about-kontron/corporateresponsibility/quality-management.
Disposal and Recycling
Kontron’s products are manufactured to satisfy environmental protection requirements where possible. Many of the
components used are capable of being recycled. Final disposal of this product after its service life must be
accomplished in accordance with applicable country, state, or local laws or regulations.
WEEE Compliance
The Waste Electrical and Electronic Equipment (WEEE) Directive aims to:
Reduce waste arising from electrical and electronic equipment (EEE)
Make producers of EEE responsible for the environmental impact of their products, especially when the product
become waste
Encourage separate collection and subsequent treatment, reuse, recovery, recycling and sound environmental
disposal of EEE
Improve the environmental performance of all those involved during the lifecycle of EEE
Environmental protection is a high priority with Kontron.
Kontron follows the WEEE directive
You are encouraged to return our products for proper disposal.
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Table of Contents
Symbols ................................................................................................................................................................................................................. 6
For Your Safety .................................................................................................................................................................................................... 7
High Voltage Safety Instructions .................................................................................................................................................................. 7
Special Handling and Unpacking Instruction ............................................................................................................................................ 7
Lithium Battery Precautions .......................................................................................................................................................................... 8
General Instructions on Usage...................................................................................................................................................................... 8
Quality and Environmental Management ................................................................................................................................................. 8
Disposal and Recycling .................................................................................................................................................................................... 8
WEEE Compliance.............................................................................................................................................................................................. 8
Table of Contents ............................................................................................................................................................................................... 9
List of Tables ...................................................................................................................................................................................................... 10
List of Figures .................................................................................................................................................................................................... 10
1/ Introduction .......................................................................................................................................................................................... 12
2/ Scope of Delivery ................................................................................................................................................................................ 13
2.1.1. Type Label and Product Identification ............................................................................................................................................. 15
3/ Product Description ........................................................................................................................................................................... 16
3.1. Product View ............................................................................................................................................................................................... 16
4/ Technical Data and Environmental Specification .................................................................................................................... 18
5/ Order Information............................................................................................................................................................................... 21
6/ Mechanical specification ................................................................................................................................................................ 23
6.1. 10.4“ Built-in Variant ............................................................................................................................................................................... 23
6.2. 10.4“ Full Metal Variant ......................................................................................................................................................................... 23
6.3. 12.1“ Built-in Variant ................................................................................................................................................................................ 24
6.4. 12.1“ Full Metal Variant .......................................................................................................................................................................... 24
6.5. 15.0“ Built-in Variant ............................................................................................................................................................................... 25
6.6. 15.0“ Full Metal Variant .......................................................................................................................................................................... 25
6.7. 15.6“ Built-in Variant ............................................................................................................................................................................... 26
6.8. 15.6“ Full Metal Variant .......................................................................................................................................................................... 26
6.9. 17.0“ Built-in Variant ............................................................................................................................................................................... 27
6.10. 17.0“ Full Metal Variant ........................................................................................................................................................................ 27
6.11. 18.5“ Built-in Variant............................................................................................................................................................................. 28
6.12. 18.5“ Full Metal Variant ........................................................................................................................................................................ 28
6.13. 19.0“ Built-in Variant ............................................................................................................................................................................. 29
6.14. 19.0“ Full Metal Variant ...................................................................................................................................................................... 29
6.15. 21.5“ Built-in Variant ............................................................................................................................................................................ 30
6.16. 21.5“ Full Metal Variant ........................................................................................................................................................................ 30
6.17. 23.8“ Built-in Variant ............................................................................................................................................................................. 31
6.18. 23.8“ Full Metal Variant ........................................................................................................................................................................ 31
7/ Connectors ........................................................................................................................................................................................... 32
7.1. Panel PC FlatClient ECO full metal variant ....................................................................................................................................... 32
7.1.1. Input Power Connector ........................................................................................................................................................................ 32
7.1.2. Power-Switch and LEDs ..................................................................................................................................................................... 33
7.1.3. USB2.0 Type-A Connector .................................................................................................................................................................. 33
7.1.4. USB3.0 Type-A Connector ................................................................................................................................................................. 33
7.1.5. GbE RJ-45 Connector............................................................................................................................................................................ 34
7.1.6. LED Diagram of LAN Connectors ..................................................................................................................................................... 34
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7.1.7. HDMI Connector ..................................................................................................................................................................................... 34
7.1.8. DB15 VGA Connector ............................................................................................................................................................................ 35
7.1.9. COM2 RS-232/422/485 (via internal cable connection to CN16, Option) ......................................................................... 35
7.2. Panel PC FlatClient PRO built-in variant .......................................................................................................................................... 36
7.2.1. Input Power Connector ....................................................................................................................................................................... 36
7.2.2. Power-Switch and LEDs .................................................................................................................................................................... 37
7.2.3. USB3.0 Type-A Connector ................................................................................................................................................................. 37
7.2.4. GbE RJ-45 Connector .......................................................................................................................................................................... 37
7.2.5. LED Diagram of LAN Connectors ..................................................................................................................................................... 38
7.2.6. DisplayPort Connector ....................................................................................................................................................................... 38
7.2.7. COM2 RS-232/422/485 (via internal cable connection to CN16, Option) ......................................................................... 38
8/ Installation and Start ....................................................................................................................................................................... 39
8.1. Mounting Instructions (built-in-variant only)................................................................................................................................ 39
8.2. Startup Procedure ................................................................................................................................................................................... 40
9/ Technical Support .............................................................................................................................................................................. 41
9.1. Warranty ...................................................................................................................................................................................................... 41
9.2. Returning Defective Merchandise ..................................................................................................................................................... 42
Appendix A: List of Acronyms ...................................................................................................................................................................... 44
About Kontron .................................................................................................................................................................................................. 45
List of Tables
Table 1: FlatClient ECO and PRO Scope of Delivery ............................................................................................................................... 13
Table 2: FlatClient ECO and PRO Accessories ......................................................................................................................................... 13
Table 3: Technical Data FlatClient ECO and FlatClient PRO Line....................................................................................................... 18
Table 4: Technical Data FlatClient ECO and FlatClient PRO Line ...................................................................................................... 18
Table 5: Technical Data FlatClient ECO and FlatClient PRO Line ....................................................................................................... 18
Table 6: Technical Data FlatClient ECO Line ............................................................................................................................................ 19
Table 7: Technical Data FlatClient PRO Line ........................................................................................................................................... 20
Table 8: Environmental Specification FlatClient ECO and FlatClient PRO Line .......................................................................... 20
Table 9: CE Directives and standards CE Directives............................................................................................................................. 20
Table 10: Power LED ....................................................................................................................................................................................... 33
Table 11: Drive Activity.................................................................................................................................................................................... 33
Table 12: Pinout USB 2.0 ................................................................................................................................................................................ 33
Table 13: Pinout USB 2.0 ................................................................................................................................................................................ 33
Table 14: Pinout GbE RJ-45 Connector ..................................................................................................................................................... 34
Table 15: Pinout HDMI Connector ............................................................................................................................................................... 34
Table 16: Pinout VGA Connector ................................................................................................................................................................. 35
Table 17: Pinout RS-232/422/485 Connector ....................................................................................................................................... 35
Table 18: Power LED ....................................................................................................................................................................................... 37
Table 19: Drive Activity ................................................................................................................................................................................... 37
Table 20: Pinout USB3.0 Connector ........................................................................................................................................................... 37
Table 21: Pinout GbE RJ-45 Connector ...................................................................................................................................................... 37
Table 22: Pinout DisplayPort Connector .................................................................................................................................................. 38
Table 23: Pinout RS-232/422/485 Connector....................................................................................................................................... 38
List of Figures
Figure 1: FlatClient ECO and PRO ................................................................................................................................................................. 12
Figure 2: Type Label ......................................................................................................................................................................................... 15
Figure 3: Front View Description FlatClient ECO full metal ................................................................................................................ 16
Figure 4: Bottom View Description – FlatClient ECO full metal variant ......................................................................................... 17
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Figure 5: Bottom View Description – FlatClient PRO built-in variant ............................................................................................. 17
Figure 6: Interfaces for Panel PC FlatClient ECO variant .................................................................................................................... 32
Figure 7: Input Power ..................................................................................................................................................................................... 32
Figure 8: Mating Connector .......................................................................................................................................................................... 32
Figure 9: Power-Switch and LEDs .............................................................................................................................................................. 33
Figure 10: Interfaces for Panel PC PRO variant ...................................................................................................................................... 36
Figure 11: Input Power .................................................................................................................................................................................... 36
Figure 12: Mating Connector ........................................................................................................................................................................ 36
Figure 13: Power-Switch and LEDs ............................................................................................................................................................ 37
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1/ Introduction
With its FlatClient Monitor series, Kontron offers high mechanical flexibility with respect to the design. It can be used
both as a full-metal solution with VESA 75/75 respectively 100/100 as well as a built-in solution. The front comes
with standard IP65 protection, with the full-metal variant offering a standard IP54. The built-in version is installed
directly on the machine or in a command or control console.
The system is service-friendly for the user and is designed for a long life cycle thanks to carefully selected
components from renowned manufacturers.
Figure 1: FlatClient ECO and PRO
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2/ Scope of Delivery
This chapter describes the components that are delivered and can be optionally ordered.
Please check that your delivery is complete and contains the items below (according to the ordered unit
configuration). If you discover damaged or missing items, please contact your dealer.
Table 1: FlatClient ECO and PRO Scope of Delivery
Qty Part Number Part Description
1 s. order information chapter
5/
FlatClient ECO or PRO Monitor
1
EM21-100065-0 (10.4"/12.1")
EM21-100066-0 (15.0"/15.6")
EM21-100067-01 (17.0"/19.0")
EM21-100068-01 (18.5"/23.8")
EM21-100069-01 (21.5")
Mounting set with clamps and screws, only for
built-in variant
1 EE04-100001-01 Phoenix Power Subcon w/ housing
1 840-0059 EU-Powercord 1,8m
1 ER40-100001-01 Set Power supply 24VDC /w Phoenix Connector
Table 2: FlatClient ECO and PRO Accessories
Qty Part Number Part Description
1 PR22-100004-01
Adapter Kabel HDMI - DisplayPort, 20cm, 4K aktiv,
Delock: 62607
1 PR22-100005-01 Adapter HDMI - DisplayPort 1.2, 4K aktiv, Delock: 65573
1 PR22-100006-01 Adapter DVI-D - DisplayPort 1.1, Delock: 65257
1 PR22-100007-01 Adapter VGA - DisplayPort 1.1, Delock: 65567
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Qty Part Number Part Description
1 PR22-100008-01 Adapter DVI-I – HDMI, Delock: 65467
1 840-0758 Display-Port cable 1,8m
1 840-0759 DP cable 3m
1 840-0760 DP cable 5m
1 840-0598 Adapter VGA / DVI
1 840-0039 VGA/SVGA cable 1,8m/2,0m
1 840-0273 USB-cable 1,8m, Type A – Type B
1 840-0134 DVI-cable 2m
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2.1.1. Type Label and Product Identification
Product and Package Label, size 85 x 35mm, polyester matt silver.
Figure 2: Type Label
Technical data
Short Description
internal use
Barcode Part-Number
Part-Number
Barcode Series#
Series# with 11 numeric digits
Certification print
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3/ Product Description
3.1. Product View
Figure 3: Front View Description FlatClient ECO full metal
1 RFID sign (option)
2 TFT Display with resistive touch
3 Front plate
2
1
3
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Figure 4: Bottom View Description – FlatClient ECO full metal variant
1 VGA connector
2 HDMI port
3 LAN interface 2x
4 USB 3.0
5 USB 2.0 2x
6 VESA Mounting holes
7 Power connector
Figure 5: Bottom View Description – FlatClient PRO built-in variant
1 LAN ports 3x
2 DisplayPort 2x
3 USB 3.0 4x
4 Power/LED
5 Power connector
6 Rear cover
7 Mounting Clips
7
6 5 4
3 2 1
1
4
6
5
2
3
7
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4/ Technical Data and Environmental Specification
Table 3: Technical Data FlatClient ECO and FlatClient PRO Line
Display Size 10.4“ 12.1“ 12.1“ XGA 15.0“ 15.6“
Display Manufacturer
Innolux Innolux Innolux Innolux Innolux (*)
Display Type
G104AGE-L02 G121AGE-L03 G121X1-L03 G150XGE-L04 G156BGE-L01
Resolution (pixel)
800x600 800x600 1024x768, XGA 1024x768 1366x768, HD
Format
4:3 4:3 4:3 4:3 16:9
Contrast Ratio
700:1 1500:1 700:1 700:1 500:1
Brightness
400 cd 450 cd 600 cd 400 cd 300 cd
Angle View
H160° / V140° H178° / V178° H160°/ V140° H160° / V140° H160° / V160°
Colors
16.7 million 16.7 million 16.2 million 16.7 million 16.7 million
LED Lifetime (> 50%, 25°C)
> 50.000 h > 50.000 h > 50.000 h > 50.000 h > 50.000 h
Dimensions (WxHxD-mm)
297 x 244 x 65 338 x 277 x 65 338 x 277 x 65 396 x 312 x 69 432 x 281 x 74
Weight
~ 3,9 kg ~ 4,7 kg ~ 4,7 kg ~ 6,4 kg ~ 6,7 kg
Touch Options
Protection glass / PCAP / resistive
(*) other Display manufacturers and types are possible
Table 4: Technical Data FlatClient ECO and FlatClient PRO Line
Display Size
15.6“ Full HD 17.0“ 18.5“ 19.0“ 21.5“
Display Manufacturer
AUO AUO Innolux AUO AUO
Display Type
G156HTN02.0 G170EG01V1 G185BGE-L01 G190ETN01.2 G215HVN01.0
Resolution
1920x1080, Full
HD
1280x1024 1366x768, HD 1280x1024 1920x1080, Full
HD
Format
16:9 5:4 16:9 5:4 16:9
Contrast Ratio
500:1 800:1 1000:1 1000:1 3000:1
Brightness
400 cd 350 cd 300 cd 350 cd 300 cd
Angle View
H140° / V120° H160° / V140° H178° / V170° H170° / V160° H178° / V178°
Colors
16.2 million 16.7 million 16.7 million 16.7 million 16.7 million
LED Lifetime (> 50%, 25°C)
> 50.000 h > 50.000 h > 50.000 h > 50.000 h > 50.000 h
Dimensions (WxHxD-mm)
432 x 281 x 74 427 x 360 x 74 500 x 321 x 74 473 x 396 x 68 575 x 367 x 74
Weight
~ 6,7 kg ~ 7,8 kg ~ 8,6 kg ~ 9,4 kg ~ 10,7 kg
Fastening
VESA 75/75 or 100/100 (full metal housing only); fastening clips (built-in-variant only)
Color
RAL 7021 (black anthracite)
Touch Options
Protection glass / PCAP / resistive
Table 5: Technical Data FlatClient ECO and FlatClient PRO Line
Display Size
23.8“
Display Manufacturer
AUO
Display Type
G238HAN01.0
Resolution
1920x1080, Full
HD
Format
16:9
Contrast Ratio
1000:1
Brightness
250cd
Angle View
H178° / V178°
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Display Size
23.8“
Colors
16.7 million
LED Lifetime (> 50%, 25°C)
> 30.000h
Dimensions (WxHxD-mm)
569 x 357 x 69
Weight
~ 11,8 kg
Fastening
VESA 75/75 or 100/100 (full metal housing only); fastening clips (built-in-variant only)
Color
RAL 7021 (black anthracite)
Touch Options
Protection glass / PCAP / resistive
Table 6: Technical Data FlatClient ECO Line
CPU Intel® BayTrail Celeron Quad Core
J1900
Option: Intel® Braswell Celeron
Quad Core N3150(DT)
Memory
4GB DDR3 SO-DIMM
BIOS
AMI uEFI BIOS
I/O Standard
2xGbE (1x Intel® I210, 1x Realtek
RTL8111G),
1x HDMI, 1x VGA, 1x USB3.0, 2x USB2.0
2xGbE (2x Intel® I210), 1x HDMI, 1x
DP, 4x USB3.0,
1x VGA, 2x USB2.0 (option)
Power Supply
16 to 30 VDC Input
Cooling
Fanless passive cooling
Operating Temperature
0°C - 50°C ambient
OS Support
Windows7 incl Embedded, Windows
8.1 incl Embedded, Linux
Windows7 incl Embedded,
Windows8.1 incl Embedded,
Windows10, Linux
Certification
CE, cULus CE
Protection class
Front: IP65, Housing IP20
Options
8 GB RAM
CF/SD Card Adapter
SD Card Memory 4 GB, 16 GB, 32 GB, 64 GB
CF Card Memory on demand
mSATA SSD 32 GB, 64 GB, 128 GB
2x COM (RS232, RS422, RS485)
Audio with amplifier (2x 3 W)
RFID, WiFi (on demand)
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Table 7: Technical Data FlatClient PRO Line
CPU Intel® Haswell ULT i5-4300U Option: Intel® Broadwell ULT i5-
5350U
Memory
4 GB DDR3 SO-DIMM
BIOS
AMI uEFI BIOS
Hardware Monitor
Temperature, Voltages
Watchdog
Programmable WDT to generate System reset event
Realtime Clock (RTC)
Processor integrated RTC
I/O Standard
2xGbE (1x Intel® I210, 1x Realtek RTL8111G), 4x USB3.0
Power Supply
16 to 30 VDC Input
Cooling
Fanless passive cooling
Operating Temperature
0°C - 50°C ambient
(UL listed 0°C - 45°C)
0°C - 45°C ambient
OS Support
Windows7 incl Embedded, Windows8.1 incl Embedded, Linux, Windows XP
(limited)
Certification
CE, cULus CE
Protection class
Front: IP65, Housing IP20
Options
8 GB RAM
CF/SD Card Adapter
SD Card Memory 4GB, 16GB, 32GB, 64GB
CF Card Memory on demand
mSATA SSD 32GB, 64GB, 128GB
2x COM (RS232, RS422, RS485)
Audio with amplifier (2x 3W)
RFID, WiFi (on demand)
Table 8: Environmental Specification FlatClient ECO and FlatClient PRO Line
Operating Altitude
Up to 3000 m (9900 ft)
Storage Altitude
Up to 5000 m (16500 ft)
Humidity
10%-90% @ 39°C, non condensing
Certification
CE, cULus (only for Haswell and Baytrail CPU)
Protection Class
Front: IP65, Housing IP20
EMC
EN55022 class B
Table 9: CE Directives and standards CE Directives
Low Voltage Directive (Electrical Safety)
2006/95/EC
EMC Directive 2004/108/EC
RoHS II Directives E2011/65/EU
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5/ Order Information
Example: Order-Number: EN00-Z11100-01
FlatClient ECO 10.4“ with Intel® BayTrail Celeron Quad Core J1900 resistive touch in full metal housing with 4GB RAM,
32GB mSATA, no any other options
EN00- yyyyyy- xx
Internal Code (Standard FlatClient)
Display Size/CPU
Z1 = 10.4“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z2 = 12.1“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z3 = 15.0“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z4 = 15.6“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z5 = 17.0“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z6 = 18.5“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z7 = 19.0“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z8 = 21.5“ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
Z9 = 15.6“ with Intel® Haswell ULT, i5-4300U inside
ZA = 17.0“ with Intel® Haswell ULT, i5-4300U inside
ZB = 18.5“ with Intel® Haswell ULT, i5-4300U inside
ZC = 19.0“ with Intel® Haswell ULT, i5-4300U inside
ZD = 21.5“ with Intel® Haswell ULT, i5-4300U inside
ZE = 15.0“ with Intel® Haswell ULT, i5-4300U inside
ZF = 12.1“ with Intel® Haswell ULT, i5-4300U inside
ZG = 10.4“ with Intel® Haswell ULT, i5-4300U inside
ZH = 23.8““ with Intel® BayTrail Celeron Quad Core J1900 inside or just as monitor
ZJ = 23.8““ with Intel® Haswell ULT, i5-4300U inside
Touch Technology: 0 = without touch, only with protection glass
1 = Touch resistive
2 = Touch PCAP
3 = with protection glass and stainless steel front
4 = Touch resistive and stainless steel front
5 = Touch PCAP and stainless steel front
6 = Touch PCAP V2 (low cost)
7 = Protection glass V2 (low cost)
1
1
2
3 4
5
6
1
1
2
3
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Mounting Variant: 1 = PPC Full metal
2 = PPC built-in-mounting
Options: counted on demand, possible options are:
8GB RAM
CF/SD Card Adapter
SD Card 8GB – 16GB – 32GB – 64GB
CF Card 8GB – 16GB – 32GB
Up to 2x COM (RS232, RS422, RS485
mSATA SSD 32GB – 64GB – 128GB
Audio with amplifier (2x 3W)
WiFI
RFID
Display Options (full HD, XGA; ….)
Internal Code (Revision)
4
5
6
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6/ Mechanical specification
6.1. 10.4“ Built-in Variant
6.2. 10.4“ Full Metal Variant
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6.3. 12.1“ Built-in Variant
6.4. 12.1“ Full Metal Variant
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6.5. 15.0“ Built-in Variant
6.6. 15.0“ Full Metal Variant
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6.7. 15.6“ Built-in Variant
6.8. 15.6“ Full Metal Variant
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6.9. 17.0“ Built-in Variant
6.10. 17.0“ Full Metal Variant
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6.11. 18.5“ Built-in Variant
6.12. 18.5“ Full Metal Variant
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6.13. 19.0“ Built-in Variant
6.14. 19.0“ Full Metal Variant
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6.15. 21.5“ Built-in Variant
6.16. 21.5“ Full Metal Variant
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6.17. 23.8“ Built-in Variant
6.18. 23.8“ Full Metal Variant
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7/ Connectors
7.1. Panel PC FlatClient ECO full metal variant
Figure 6: Interfaces for Panel PC FlatClient ECO variant
1
Earth stud
2 VGA connector
3 HDMI port
4 LAN interface 2x
5 USB 3.0
6
USB 2.0 2x
7 Power/LEDs
8 Power connector
7.1.1. Input Power Connector
Figure 7: Input Power
Figure 8: Mating Connector
Manufacturer: Phoenix Contact
Product: PSC 1,5/ 3-F
Order#: 1841909
1 GND
2 Shield
3 VCC
1
2
5 4 3 6 7
8
1 2 3
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7.1.2. Power-Switch and LEDs
Figure 9: Power-Switch and LEDs
Table 10: Power LED
LED
Signal
Off No Power
Green Active
Green blinking Standby
Table 11: Drive Activity
LED
Signal
Off No Power
Green Active
7.1.3. USB2.0 Type-A Connector
Table 12: Pinout USB 2.0
Pin Signal Name Pin Signal Name
1 +USB_VCC 5 +USB_VCC
2 USBA_A- 6 USBB_B-
3 USBA_A+ 7 USBB_B+
4 GND 8 GND
7.1.4. USB3.0 Type-A Connector
Table 13: Pinout USB 2.0
Pin Signal Name Pin Signal Name
1 +USB_VCC 5 USB_RX-
2 USB_D- 6 USB_RX+
3 USB_D+ 7 GND
4 GND 8 USB_TX-
9 USB_TX+
1 Power on
2 LED Power
3 LED Drive Activity
1 3 2
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7.1.5. GbE RJ-45 Connector
Table 14: Pinout GbE RJ-45 Connector
Pin Signal Name Pin Signal Name
1 TX1+ 5 TX3-
2 TX1- 6 TX2-
3 TX2+ 7 TX4+
4 TX3+ 8 TX4-
7.1.6. LED Diagram of LAN Connectors
Table 8: Status of LEDs from GbE RJ-45 Connector
left LED: activity/link right LED: 10/100/1000
off No LAN connectivity off 10 Mbit
yellow link green 100 Mbit
yellow
blinking
activity orange 1 GbE
7.1.7. HDMI Connector
Table 15: Pinout HDMI Connector
Pin Signal Name
1 TMDS Data2+
2 GND
3 TMDS Data2–
4 TMDS Data1+
5 GND
6 TMDS Data1–
7 TMDS Data0+
8 GND
9 TMDS Data0–
10 TMDS Clock+
11 GND
12 TMDS Clock–
13 Reserved
14 Reserved
15 DDC_CLK
16 DDC_DATA
17 GND
18 +5 V Power
19 Hot Plug Detect
left
right
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7.1.8. DB15 VGA Connector
Table 16: Pinout VGA Connector
Pin Signal Name Pin Signal Name
1 Red 2 Green
3 Blue 4 n.c.
5 GND 6 GND
7 GND 8 GND
9 VCC 10 GND
11 n.c. 12 DDC Data
13 Hsync 14 Vsync
15 DDC Clock
7.1.9. COM2 RS-232/422/485 (via internal cable connection to CN16, Option)
Table 17: Pinout RS-232/422/485 Connector
Pin RS-232 RS-422
Half Duplex
RS-485
Full Duplex RS-485
1 DCD Tx- DATA- Tx-
2 RxD Tx+ DATA+ Tx-
3 TxD Rx+ - Rx+
4 DTR Rx- - Rx-
5 GND GND GND GND
6 DSR - - -
7 RTS - - -
8 CTS - - -
9 RI - - -
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7.2. Panel PC FlatClient PRO built-in variant
Figure 10: Interfaces for Panel PC PRO variant
1 LAN interface 3x
2 DisplayPort 2x
3 USB 3.0 4x
4 Power/LEDs
5 Earth stud
6 Power connector
7.2.1. Input Power Connector
Figure 11: Input Power
Figure 12: Mating Connector
Manufacturer: Phoenix Contact
Product: PSC 1,5/ 3-F
Order#: 1841909
1
GND
2 Shield
3 VCC
1
2
5
4
3
6
1 2 3
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7.2.2. Power-Switch and LEDs
Figure 13: Power-Switch and LEDs
Table 18: Power LED
LED
Signal
Off No Power
Green Active
Green blinking Standby
Table 19: Drive Activity
LED
Signal
Off No Power
Green Active
7.2.3. USB3.0 Type-A Connector
The power source of +USBVCC can be selected by JP5.
Table 20: Pinout USB3.0 Connector
Pin Signal Name Pin Signal Name
1 +USBA_VCC 10 +USBB_VCC
2 USBA_D- 11 USBB_D-
3 USBA_D- 12 USBB_D-
4 GND 13 GND
5 USBA_RX- 14 USBB_RX-
6 USBA_RX+ 15 USBB_RX+
7 GND 16 GND
8 USBA_TX- 17 USBB_TX-
9 USBA_TX+ 18 USBB_TX+
7.2.4. GbE RJ-45 Connector
Table 21: Pinout GbE RJ-45 Connector
Pin Signal Name Pin Signal Name
1 TX1+ 5 TX3-
2 TX1- 6 TX2-
3 TX2+ 7 TX4+
4 TX3+ 8 TX4-
1 Power on
2 LED Power
3 LED Drive Activity
1 3 2
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7.2.5. LED Diagram of LAN Connectors
Table 8: Status of LEDs from GbE RJ-45 Connector
left LED: activity/link right LED: 10/100/1000
off No LAN connectivity off 10 Mbit
yellow link green 100 Mbit
yellow
blinking
activity orange 1 GbE
7.2.6. DisplayPort Connector
The Dual-Mode DisplayPort source automatically detects the presence of a plugged-in Dual-Mode DisplayPort cable
adaptor and provides the DVI or HDMI signal, as required, to support the connected DVI or HDMI monitor.
Table 22: Pinout DisplayPort Connector
Pin Signal Pin Signal
1 TX0+ 11 GND
2 GND 12 TX3-
3 TX0- 13 GND
4 TX1+ 14 GND
5 GND 15 AUX+
6 TX1- 16 GND
7 TX2+ 17 AUX-
8 GND 18 HPD
9 TX2- 19 GND
10 TX3+ 20 PWR
7.2.7. COM2 RS-232/422/485 (via internal cable connection to CN16, Option)
Table 23: Pinout RS-232/422/485 Connector
Pin RS-232 RS-422
Half Duplex
RS-485
Full Duplex RS-485
1 DCD Tx- DATA- Tx-
2 RxD Tx+ DATA+ Tx-
3 TxD Rx+ - Rx+
4 DTR Rx- - Rx-
5 GND GND GND GND
6 DSR - - -
7 RTS - - -
8 CTS - - -
9 RI - - -
left
right
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8/ Installation and Start
8.1. Mounting Instructions (built-in-variant only)
Step Installation Description
1
Use mounting set with screws
and clamping brackets
Lens head Screw Philips M4x12
DIN 7985 - ISO 7045
Use Philips head Screwdriver
2
Pre-assembly: Insert the screw
into clamping bracket
Note the right direction!
3
Insert the clamping bracket into
your system
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Step Installation Description
4
Fix the bracket with the screw to
the housing
5
Repeat step 4 for all positions of
clamping bracket
8.2. Startup Procedure
To activate your FlatClient Panel PC connect the power supply to power connector on the FlatClient back side.
Alternative use the mating power connector for connecting your power cable. The LED “PWR” gives a green light now.
Don´t hesitate to ask for support:
e-mail: support@snt-embedded.de
Phone: +49 (0)89 37 00 58 - 0
All essential drivers you´ll find on www.snt-embedded.de
FlatClient ECO and FlatClient PRO – Rev. 1.6
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9/ Technical Support
For technical support, please contact Kontron http://www.kontron.com/support
To request support via e-mail, report documentation errors, or general customer feedback, use Kontron’s Contact
Support form by visiting:
http://www.kontron.com/about-kontron/company-overview/contact-us/forms/contact-support.
In case the request form does not work or you do not get a response within 48 hours, follow up with
support@kontron.com
Make sure you have the following product identification information on hand when you call:
Product name,
Product Model number
Serial number (SN) of the unit
The serial number can be found on the type label, placed on the rear side of the system.
For more information see, Chapter 0
Be ready to explain the nature of your problem to the service technician.
9.1. Warranty
Due to their limited service life, parts which by their nature are subject to a particularly high degree of wear (wearing
parts) are excluded from the warranty beyond that provided by law. This applies to the CMOS battery, for example.
There is a protection label on your FlatClient Monitor.
If the product is opened, the warranty is lost!
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9.2. Returning Defective Merchandise
All equipment returned to Kontron must have a Return Material Authorization (RMA) number assigned exclusively by
Kontron. Kontron cannot be held responsible for any loss or damage caused to the equipment received without an
RMA number. The Buyer accepts responsibility for all freight charges for the return of goods to Kontron's designated
facility. Kontron will pay return freight charges back to the Buyer's location in the event that the equipment is
repaired or replaced within the warranty period stipulated herewith.
Please follow these steps before returning any product to Kontron.
Visit the RMA Information website:
http://www.kontron.com/support-and-services/support/rma-information
Download the RMA Request sheet for Kontron Europe GmbH - Augsburg and fill out the form. Take care to
include a short detailed description of the observed problem or failure and to include the product
identification (product name, material number and serial-number). If more than one product is sent in a
delivery. Fill out the above information in the RMA Request form for each product.
1. Send the completed RMA-sheet to the given fax- or email-address at Kontron Europe GmbH. Kontron Europe
GmbH will provide an RMA-Number within one business day.
2. The goods for repair shall be packed properly for shipping, considering shock- and ESD-protection.
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Goods returned to Kontron Europe GmbH in non proper packaging will be considered as
customer caused faults and cannot be accepted as warranty repairs.
3. Add the RMA-sheet to the relevant delivery address and include the RMA-No into shipping paperwork.
Sent the product to the following delivery address:
Kontron Europe GmbH
RMA Support
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
Phone: +49 (0) 821 4086-0
Fax: +49 (0) 821 4086 111
Email: service@kontron.com
4. After Kontron Europe GmbH receives the product, a confirmation of the order is sent via email to the address
named on the RMA sheet. This order number is your RMA number.
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Appendix A: List of Acronyms
API
Application Programming Interface
BMC
Base Management Controller
CLI
Command-Line Interface
COM
Computer-on-Module
ECC
Error Checking and Correction
FRU
Field Replaceable Unit
GPU
Graphics Processing Unit
HD/HDD
Hard Disk /Drive
HPM
PICMG Hardware Platform Management
specification family
IOT
Internet of Things
KCS
Keyboard Controller Style
KVM
Keyboard Video Mouse
MEI
Management Engine Interface
NCSI
Network Communications Services Interface
PCIe
PCI-Express
PECI
Platform Environment Control Interface
RTC
Real Time Clock
SEL
System Event Log
SMBus
System Management Bus
SMWI
System Monitor Web Interface
SOL
Serial Over LAN
SSH
Secure Shell
TPM
Trusted Platform Module
UEFI
Unified Extensible Firmware Interface
VLP
Very Low Profile
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About Kontron
Kontron, a global leader in embedded computing technology and trusted advisor in Internet
of Things (IoT), works closely with its customers, allowing them to focus on their core
competencies by offering a complete and integrated portfolio of hardware, software and
services designed to help them make the most of their applications.
With a significant percentage of employees in research and development, Kontron creates
many of the standards that drive the world’s embedded computing platforms; bringing to
life numerous technologies and applications that touch millions of lives. The result is an
accelerated time-to-market, reduced total-cost-of-ownership, product longevity and the
best possible overall application with leading-edge, highest reliability embedded
technology.
Kontron is a listed company. Its shares are traded in the Prime Standard segment of the
Frankfurt Stock Exchange and on other exchanges under the symbol “KBC”. For more
information, please visit: http://www.kontron.com/
CORPORATE OFFICES
EUROPE, MIDDLE EAST
& AFRICA
NORTH AMERICA
ASIA PACIFIC
Lise
-Meitner-Str. 3-5
86156 Augsburg
Germany
Tel.: +
49 821 4086-0
Fax: +
49 821 4086-111
info@kontron.com
14118 Stowe Drive
San Diego, CA 92121
USA
Tel.: +
1 888 294 4558
Fax: +
1 858 677 0898
info@us.kontron.com
1~2F, 10 Building, No. 8 Liangshuihe 2nd Street,
Economical & Technological Development Zone,
Beijing, 100176, P.R. China
Tel.:
+ 86 10 63751188
Fax:
+ 86 10 83682438
info@kontron.cn
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