USER GUIDE
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FlatView XXL Monitor
Doc. User Guide Rev. 1.0
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FLATVIEW XXL
MONITOR - USER GUIDE
Disclaimer
Kontron would like to point out that the information contained in this user guide may be subject to alteration,
particularly as a result of the constant upgrading of Kontron products. This document does not entail any guarantee
on the part of Kontron with respect to technical processes described in the user guide or any product characteristics
set out in the user guide. Kontron assumes no responsibility or liability for the use of the described product(s),
conveys no license or title under any patent, copyright or mask work rights to these products and makes no
representations or warranties that these products are free from patent, copyright or mask work right infringement
unless otherwise specified. Applications that are described in this user guide are for illustration purposes only.
Kontron makes no representation or warranty that such applications will be suitable for the specified use without
further testing or modification. Kontron expressly informs the user that this user guide only contains a general
description of processes and instructions which may not be applicable in every individual case. In cases of doubt,
please contact Kontron.
This user guide is protected by copyright. All rights are reserved by Kontron. No part of this document may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer
language, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the
express written permission of Kontron. Kontron points out that the information contained in this user guide is
constantly being updated in line with the technical alterations and improvements made by Kontron to the products
and thus this user guide only reflects the technical status of the products by Kontron at the time of publishing.
Brand and product names are trademarks or registered trademarks of their respective owners.
©2018 by Kontron S&T AG
Kontron S&T AG
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
www.kontron.com
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High Risk Applications Hazard Notice
THIS DEVICE AND ASSOCIATED SOFTWARE ARE NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE
OR RESALE FOR THE OPERATION OF NUCLEAR FACILITIES, THE NAVIGATION, CONTROL OR
COMMUNICATION SYSTEMS FOR AIRCRAFT OR OTHER TRANSPORTATION, AIR TRAFFIC CONTROL, LIFE
SUPPORT OR LIFE SUSTAINING APPLICATIONS, WEAPONS SYSTEMS, OR ANY OTHER APPLICATION IN A
HAZARDOUS ENVIRONMENT, OR REQUIRING FAIL-SAFE PERFORMANCE, OR IN WHICH THE FAILURE OF
PRODUCTS COULD LEAD DIRECTLY TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR
ENVIRONMENTAL DAMAGE (COLLECTIVELY, "HIGH RISK APPLICATIONS").
You understand and agree that your use of Kontron devices as a component in High Risk Applications is entirely at
your risk. To minimize the risks associated with your products and applications, you should provide adequate design
and operating safeguards. You are solely responsible for compliance with all legal, regulatory, safety, and security
related requirements concerning your products. You are responsible to ensure that your systems (and any Kontron
hardware or software components incorporated in your systems) meet all applicable requirements. Unless otherwise
stated in the product documentation, the Kontron device is not provided with error-tolerance capabilities and cannot
therefore be deemed as being engineered, manufactured or setup to be compliant for implementation or for resale as
device in High Risk Applications. All application and safety related information in this document (including application
descriptions, suggested safety measures, suggested Kontron products, and other materials) is provided for reference
only
.
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Revision History
Revision Brief Description of Changes Date of Issue Author
/ Editor
1.0 Initial version 2018-Feb-21 CW
Terms and Conditions
Kontron warrants products in accordance with defined regional warranty periods. For more information about
warranty compliance and conformity, and the warranty period in your region, visit http://www.kontron.com/termsand-conditions.
Kontron sells products worldwide and declares regional General Terms & Conditions of Sale, and Purchase Order
Terms & Conditions. Visit http://www.kontron.com/terms-and-conditions
.
For contact information, refer to the corporate offices contact information on the last page of this user guide or visit
our website CONTACT US.
Customer Support
Find Kontron contacts by visiting: http://www.kontron.com/support.
Customer Service
As a trusted technology innovator and global solutions provider, Kontron extends its embedded market strengths into
a services portfolio allowing companies to break the barriers of traditional product lifecycles. Proven product
expertise coupled with collaborative and highly-experienced support enables Kontron to provide exceptional peace of
mind to build and maintain successful products.
For more details on Kontron’s service offerings such as: enhanced repair services, extended warranty, Kontron
training academy, and more visit http://www.kontron.com/support-and-services/services
.
Customer Comments
If you have any difficulties using this user guide, discover an error, or just want to provide some feedback, contact
Kontron support
. Detail any errors you find. We will correct the errors or problems as soon as possible and post the
revised user guide on our website.
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Symbols
The following symbols may be used in this user guide
DANGER indicates a hazardous situation which, if not avoided,
will result in death or serious injury.
WARNING indicates a hazardous situation which, if not avoided,
could result in death or serious injury.
NOTICE indicates a property damage message.
CAUTION indicates a hazardous situation which, if not avoided,
may result in minor or moderate injury.
Electric Shock!
This symbol and title warn of hazards due to electrical shocks (> 60
V) when touching
products or parts of products
. Failure to observe the precautions indicated and/or
prescribed by the law may endanger your life/health and/or result in damage to your
material.
ESD Sensitive Device!
This symbol and title inform that the electronic boards and their components are sensitive
to static electricity. Care must therefore be taken during all handling operations and
inspections of this product in order to ensure product integrity at all times.
HOT Surface!
Do NOT touch! Allow to cool before servicing.
Laser!
This symbol inform of the risk of exposure to laser beam and light emitting devices (LEDs)
from an electrical device. Eye protection per manufacturer notice shall review before
servicing.
This symbol indicates general information about the product and the user guide.
This symbol also indicates detailed information about the specific product configuration.
This symbol precedes helpful hints and tips for daily use.
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For Your Safety
Your new Kontron product was developed and tested carefully to provide all features necessary to ensure its
compliance with electrical safety requirements. It was also designed for a long fault-free life. However, the life
expectancy of your product can be drastically reduced by improper treatment during unpacking and installation.
Therefore, in the interest of your own safety and of the correct operation of your new Kontron product, you are
requested to conform with the following guidelines.
High Voltage Safety Instructions
As a precaution and in case of danger, the power connector must be easily accessible. The power connector is the
product’s main disconnect device.
Warning
All operations on this product must be carried out by sufficiently skilled personnel only.
Electric Shock!
Before installing a non hot-swappable Kontron product into a system always ensure that
your mains power is switched off. This also applies to the installation of piggybacks. Serious
electrical shock hazards can exist during all installation, repair, and maintenance operations
on this product. Therefore, always unplug the power cable and any other cables which
provide external voltages before performing any work on this product.
Earth ground connection to vehicle’s chassis or a central grounding point shall remain
connected. The earth ground cable shall be the last cable to be disconnected or the first
cable to be connected when performing installation or removal procedures on this product.
Special Handling and Unpacking Instruction
ESD Sensitive Device!
Electronic products and their components are sensitive to static electricity. Therefore, care
must be taken during all handling operations and inspections of this product, in order to
ensure product integrity at all times.
Do not handle this product out of the products protective enclosure while the product is not used for operational
purposes unless it is otherwise protected.
Whenever possible, unpack or pack this product only at EOS/ESD safe work stations. Where a safe work station is not
guaranteed, it is important for the user to be electrically discharged before touching the product with his/her hands
or tools. This is most easily done by touching a metal part of your system housing.
It is particularly important to observe standard anti-static precautions when changing piggybacks, ROM devices,
jumper settings etc. If the product contains batteries for RTC or memory backup, ensure that the product is not placed
on conductive surfaces, including anti-static plastics or sponges. They can cause short circuits and damage the
batteries or conductive circuits on the product.
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Lithium Battery Precautions
If your product is equipped with a lithium battery, take the following precautions when replacing the battery.
Danger of explosion if the battery is replaced incorrectly.
Replace only with same or equivalent battery type recommended by the manufacturer.
Dispose of used batteries according to the manufacturer’s instructions.
General Instructions on Usage
In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way. Changes or
modifications to the product, that are not explicitly approved by Kontron and described in this user guide or received
from Kontron Support as a special handling instruction, will void your warranty.
This product should only be installed in or connected to systems that fulfill all necessary technical and specific
environmental requirements. This also applies to the operational temperature range of the specific board version
that must not be exceeded. If batteries are present, their temperature restrictions must be taken into account.
In performing all necessary installation and application operations, only follow the instructions supplied by the
present user guide.
Keep all the original packaging material for future storage or warranty shipments. If it is necessary to store or ship
the product then re-pack it in the same manner as it was delivered.
Special care is necessary when handling or unpacking the product. See Special Handling and Unpacking Instruction.
Quality and Environmental Management
Kontron aims to deliver reliable high-end products designed and built for quality, and aims to complying with
environmental laws, regulations, and other environmentally oriented requirements. For more information regarding
Kontron’s quality and environmental responsibilities, visit http://www.kontron.com/about-kontron/corporateresponsibility/quality-management.
Disposal and Recycling
Kontron’s products are manufactured to satisfy environmental protection requirements where possible. Many of the
components used are capable of being recycled. Final disposal of this product after its service life must be
accomplished in accordance with the applicable country, state, or local laws or regulations.
WEEE Compliance
The Waste Electrical and Electronic Equipment (WEEE) Directive aims to:
Reduce waste arising from electrical and electronic equipment (EEE)
Make producers of EEE responsible for the environmental impact of their products, especially when the product
become waste
Encourage separate collection and subsequent treatment, reuse, recovery, recycling and sound environmental
disposal of EEE
Improve the environmental performance of all those involved during the lifecycle of EEE
Environmental protection is a high priority with Kontron.
Kontron follows the WEEE directive.
You are encouraged to return our products for proper disposal.
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Table of Contents
Symbols ................................................................................................................................................................................................................. 6
For Your Safety ................................................................................................................................................................................................... 7
High Voltage Safety Instructions .................................................................................................................................................................. 7
Special Handling and Unpacking Instruction ............................................................................................................................................ 7
Lithium Battery Precautions .......................................................................................................................................................................... 8
General Instructions on Usage ..................................................................................................................................................................... 8
Quality and Environmental Management ................................................................................................................................................ 8
Disposal and Recycling .................................................................................................................................................................................... 8
WEEE Compliance.............................................................................................................................................................................................. 8
Table of Contents............................................................................................................................................................................................... 9
List of Tables ..................................................................................................................................................................................................... 10
List of Figures .................................................................................................................................................................................................... 10
1/ Introduction .......................................................................................................................................................................................... 11
2/ General Safety Instructions for IT Equipment ......................................................................................................................... 12
Electrostatic Discharge (ESD) ............................................................................................................................................................... 13 2.1.
2.1.1. Grounding Methods ............................................................................................................................................................................... 13
3/ Scope of Delivery and Accessories .............................................................................................................................................. 14
Type Label and Product Identification ............................................................................................................................................... 14 3.1.
Product Variants ....................................................................................................................................................................................... 15
3.2.
4/
Technical Data .................................................................................................................................................................................... 16
Electrical Specification ............................................................................................................................................................................ 16 4.1.
Environmental Specification ................................................................................................................................................................ 17
4.2.
Standards and Approvals ...................................................................................................................................................................... 17
4.3.
4.3.1. CE ................................................................................................................................................................................................................ 17
4.3.2. Electromagnetic Compatibility ......................................................................................................................................................... 17
4.3.3. RoHS .......................................................................................................................................................................................................... 17
4.3.4. WEEE ......................................................................................................................................................................................................... 17
Mechanical Specification ....................................................................................................................................................................... 18 4.4.
4.4.1. 32” Full Metal Variant (F632) ............................................................................................................................................................ 18
4.4.2. 42” Full Metal Variant (F642) ........................................................................................................................................................... 19
4.4.3. 55” Full Metal Variant (F655) ............................................................................................................................................................ 19
4.4.4. 65” Full Metal Variant (F665) ........................................................................................................................................................... 20
5/ Product Description .......................................................................................................................................................................... 21
Front View ................................................................................................................................................................................................... 22 5.1.
Rear View.................................................................................................................................................................................................... 23
5.2.
5.2.1. Back Panel Views .................................................................................................................................................................................. 23
I/O Interface Connections ..................................................................................................................................................................... 25 5.3.
6/
Configuration ...................................................................................................................................................................................... 26
7/ Installation and Starting Up .......................................................................................................................................................... 27
Mounting Instructions ............................................................................................................................................................................ 27 7.1.
7.1.1. Mounting by Hanging ........................................................................................................................................................................... 27
7.1.2. Mounting Orientation .......................................................................................................................................................................... 27
Starting Up ................................................................................................................................................................................................. 27 7.2.
8/
System Settings with On-Screen Display Menu .................................................................................................................... 29
OSD Menu ................................................................................................................................................................................................... 30 8.1.
9/
Standard Interface Connector – Pin outs ................................................................................................................................. 38
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10/ Technical Support ............................................................................................................................................................................. 39
Troubleshooting ..................................................................................................................................................................................... 39 10.1.
11/
Warranty .............................................................................................................................................................................................. 40
Limitation/Exemption from Warranty Obligation ........................................................................................................................ 40 11.1.
Returning Defective Merchandise ..................................................................................................................................................... 41
11.2.
12/
Storage, Transportation and Maintenance ............................................................................................................................. 43
Storage ....................................................................................................................................................................................................... 43 12.1.
Transportation ........................................................................................................................................................................................ 43
12.2.
Maintenance ............................................................................................................................................................................................ 43
12.3.
12.3.1. Cleaning the Screen ............................................................................................................................................................................ 43
12.3.2. Cleaning the Housing ........................................................................................................................................................................ 43
13/ Disposal ................................................................................................................................................................................................ 44
Appendix A: List of Acronyms ...................................................................................................................................................................... 45
List of Tables
Table 1: Scope of Delivery .............................................................................................................................................................................. 14
Table 2: Optional Accessories ...................................................................................................................................................................... 14
Table 3: Technical Data .................................................................................................................................................................................. 16
Table 4: Power Specification ........................................................................................................................................................................ 16
Table 5: Environmental Specifications ...................................................................................................................................................... 17
Table 6: Mechanical Dimensions ................................................................................................................................................................. 18
Table 7: Back Panel Mechanical Features - 32”, 42” and 55” Displays .......................................................................................... 23
Table 8: Back Panel Mechanical Features – 65” Displays .................................................................................................................. 24
Table 9: USB Client Connector Pinout ....................................................................................................................................................... 38
Table 10: DP Connector Pinout .................................................................................................................................................................... 38
Table 11: DVI Connector Pinout .................................................................................................................................................................... 38
Table 12: Troubleshooting ............................................................................................................................................................................ 39
Table 13: List of Acronyms ............................................................................................................................................................................ 45
List of Figures
Figure 1: FlatView XXL Monitor ..................................................................................................................................................................... 11
Figure 2: Type Label ......................................................................................................................................................................................... 14
Figure 3: 32” Full Metal Variant (F632) ..................................................................................................................................................... 18
Figure 4: 42” Full Metal Variant (F642) ..................................................................................................................................................... 19
Figure 5: 55” Full Metal Variant (F655) ...................................................................................................................................................... 19
Figure 6: 65” Full Metal Variant (F665) ..................................................................................................................................................... 20
Figure 7: Front View ........................................................................................................................................................................................ 22
Figure 8: Rear View ......................................................................................................................................................................................... 23
Figure 9: OSD Keys .......................................................................................................................................................................................... 29
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1/ Introduction
This user guide describes the FlatView XXL Monitor made by Kontron, also denoted as FlatView XXL within this user
guide. This user guide focuses on describing the FlatView XXL special features. New users are recommended to study
the short installation instructions within this user guide before switching on the power.
The Kontron FlatView XXL series with its brilliant and large screens up to 65-inch opens the door to meaningful, clear
and comprehensive visualization. The industrial grade design includes an IP54 sealed metal housing and guarantees a
reliable 24x7 operation even in challenging environments. Both front options, IR-touch screen and protection glass,
provide a robust, scratch proof and easy to clean front surface.
All displays feature Full-HD resolution and, in case of even higher resolution requirements, Ultra-HD (4k) displays are
also available. Typical applications are process visualization, plant data collection and manufacturing execution
systems. Furthermore, due to the FlatViews XXL’s thoroughly modular design the FlatView XXL series can be easily
customized to meet specific individual application needs.
General FlatView XXL features are:
Display sizes 32” to 65” with and without touch
Full-HD with optional Ultra-HD
VESA wall mount possible
Fanless use
Modular mechanical design.
Industrial grade: Robust, reliable versatile and maintenance –free
Self explaining OSD (On-Screen Display)
Additionally, when developing our products we exclusively use embedded components to meet the current
requirements and support sustainability for the future (Industry 4.0) such as long-term availability of embedded
components.
Figure 1: FlatView XXL Monitor
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2/ General Safety Instructions for IT Equipment
Read these safety instructions carefully and observe the instructions for your own safety, and correct use of the
product. Additionally, observe all warnings and instructions on the product and within this user guide.
Read this chapter carefully and take careful note of the instructions that have been
compiled for your safety. If the following general safety instructions are not observed, it
could lead to injuries to the operator and/or damage of the product; in cases of
nonobservance of the instructions Kontron is exempt from accident liability, this also
applies during the warranty period.
The product has been built and tested according to the basic safety requirements and has left the manufacturer in a
safety-related, flawless condition. To maintain this condition and also to ensure safe operation, the operator must not
only observe the correct operating conditions for the product but also the following general safety instructions.
Product
Do not insert sharp objects or spill liquid through slots in the housing. They may cause accident fire, electric shock
or failure
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous
voltage points or other risks
Do not touch the screen directly with your fingers. You may damage the screen, and oil from your skin is difficult to
remove
Do not apply excess pressure to the screen
Power and Power plug
Use the type of power indicated on the type label
The power cable serves as a disconnecting device. For this reason, the outlet of the power source must be located
near the product and be easily accessible.
The electrical installations must correspond to the requirements of local (country-specific) regulations.
Disconnect the power plug from the AC outlet under following conditions:
If not in use for an extended period time.
When the power cord or plug is damaged or frayed.
If the product does not operate normally when the operating instructions are followed.
If the product exhibits a distinct change in performance, service may be required.
Cables
Do not allow anything to rest on the power cord.
Take care that there are no cables, particularly power cables, in areas where persons can trip over them.
Do not locate this product where persons will walk on the cord.
Do not overload wall outlets or power cords. Ensure that the total of all units plugged into the wall outlet does not
exceed 10 amperes.
Ensure that the total ampere ratings on all units plugged into the extension cord is not above the cord’s rating.
Environment
Install on a flat level surface.
Install in a well-ventilated place.
Keep away from:
Overly hot environments
Cold environments
Humid environments
Direct sunlight
Dusty environment
Equipment that generate strong magnetic fields
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Electrostatic Discharge (ESD) 2.1.
A sudden discharge of electrostatic electricity can destroy static-sensitive devices or micro-circuitry. Therefore, proper
packaging and grounding techniques are necessary precautions to prevent damage.
Always following ESD Sensitive device precautions below:
ESD Sensitive Device!
Keep electrostatic sensitive parts in their containers until they arrive at the ESD-safe
workplace. Always
be properly grounded when touching a sensitive board, component, or
assembly.
For more Information, see the Special Handling and Unpacking Instruction within this user guide and Chapter 2.1.1
Grounding Methods below.
Transport in ESD-safe containers such as boxes or bags.
Keep electrostatic sensitive parts in their containers until they arrive at the ESD-safe workplace.
Always be properly grounded when touching a sensitive board, component, or assembly.
Store electrostatic-sensitive parts in protective packaging or on antistatic mats.
2.1.1. Grounding Methods
The following measures help to avoid electrostatic damages to the device:
Cover workstations with approved antistatic material. Always wear a wrist strap connected to the workplace, as
well as properly grounded tools and equipment.
Use antistatic mats, heel straps, or air ionizers for more protection.
Always handle electrostatically sensitive components by their edge or by their casing.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting and removing connectors or connecting test equipment.
Keep the work area free of non-conductive materials such as ordinary plastic assembly aids and styrofoam.
Use field service tools such as cutters, screwdrivers, and vacuum cleaners that are conductive.
Always place drives and boards with the PCB-assembly-side down on the foam.
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3/ Scope of Delivery and Accessories
Check that your package is complete, and contains the items below (according to the ordered unit configuration). If you
discover damaged or missing items, contact your dealer.
Table 1: Scope of Delivery
Description
FlatView XXL (32”, 42”, 55” or 65”) display
Safety Instructions for IT equipment
Cabling is factory installed for the 32”, 42” and 55” displays.
All 65” displays come with the customer ordered cable, for customer configuration. For more
information on available cables types and lengths, see Chapter 3.2: Product Variants.
Table 2: Optional Accessories
Description
VCM Universal Wall Mount
Available on customer request
Type Label and Product Identification 3.1.
To identify the product refer to the type label positioned on the rear side of the housing.
Figure 2: Type Label
1. Product name
2. Model number with barcode
3. Serial Number (S/N) with barcode
4. For internal production use
5. Certification information
6. Technical data
3
2
1
4
5
6
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Product Variants 3.2.
The FlatView XXL series of large screen closed case industrial grade monitor variants are:
1. Housing: F6 -Full metal Closed housing (IP54)
2. Display size: 32”
42”
55”
65”
3. Touch screen: IR-touch
Protection glass (without IR-touch)
4. Further options:
Cables
DVI 2 m, 3 m and 5 m
DP 1.8 m, 3 m and 5 m
USB 2.0 Type A -2 m, 3 m and 5 m
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4/ Technical Data
Table 3: Technical Data
Display Size 32” 42” 55” 65” 65”
Display Manufacturer LG AUO AUO AUO AUO
Display Type LD320EUN-SEM1 P420HVN03.1 P550HVN02.2 P650HVN03.0 P650HVN04.0
Resolution 1920x1080,
Full-HD
1920x1080,
Full-HD
1920x1080,
Full-HD
1920x1080,
Full-HD
1920x1080,
Full-HD
Format 16:9 16:9 16:9 16:9 16:9
Contrast Ratio 1300:1 4000:1 4000:1 4000:1 4000:1
Brightness 400 cd/m2 700 cd/m2 500 cd/m2 500 cd/m2 700 cd/m2
Angle View 178°/178° 178°/178° 178°/178° 178°/178° 178°/178°
Colors 16.7 million 16.7 million 16.7 million 16.7 million 16.7 million
LED Lifetime
(> 50%, 25°C)
50.000 h 50.000 h 50.000 h 50.000 h 50.000 h
Dimensions
W x H x D (mm)
780x475x96.5 1050x640x132 1302x787x145 1547x931x181.5 1547x931x181.5
Weight ~ 20 kg ~ 40 kg ~ 60 kg ~ 75 kg ~ 75 kg
Touch Options Protection glass, IR-touch
Mounting Option Full metal housing
Fastening VESA 200/200 or 200/up to 600 VESA 200/400 VESA 200-600/200-1000
Color RAL 7021 (black anthracite)
Cooling Fanless passive cooling
Video IN 1x DVI, 1x Display Port
I/O Options USB 2.0 (Type A) – only for IR-touch variants
Protection Class IP54
Certification CE
EMC EN55022 Class A
Electrical Specification 4.1.
All FlatView XXL series are AC voltage systems designed for direct connection to the mains AC power source. The power
cable is either brought out of the housing using one of the two lead-through or for the 65-inch display variants is
available as a connector on the back panel, see Table 8: Back Panel Mechanical Features – 65” Displays.
Before, connecting the power cable to the power source ensure that the power source meets the power requirements
specified on the FlatView XXL Type label, and the requirements of local (country-specific) regulations.
For grounding, the protective earth connection is positioned on the rear side of the housing next to the main power
supply switch.
For AC power connection. The power source must meet the power requirement specified
on the FlatView XXL type label.
Table 4: Power Specification
Display Size 32” 42” 55” 65” 65”
Power Supply (V AC ) 90 V AC to 264 V AC, at 47 Hz to 63 Hz
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Environmental Specification 4.2.
The FlatView XXL series conforms to the following environmental specifications.
Table 5: Environmental Specifications
Operating Temperature 0°C - 45°C ambient
Humidity 10%-90% @ 39°C, non condensing
Standards and Approvals 4.3.
The FlatView XXL series conforms to the requirements of the following standards.
If the user modifies the product, prerequisites for specific approvals such as CE conformity
declaration (safety requirements) may no longer apply.
4.3.1. CE
This product is CE certified.
4.3.2. Electromagnetic Compatibility
This product has been designed for low level of radiated emission for residential, commercial and light-industrial
environments and high immunity level for industrial environmental and complies with the EN 55022 class A
specification for radiated and conducted emissions.
EN 55022 Class A Emission of Information Technology Equipment (ITE), radio disturbance characteristics
and limits and methods of measurement (Class A)
4.3.3. RoHS
RoHS II Directives Compliant with the directive on the restriction of the use of certain hazardous
substances in electrical and electronic equipment
4.3.4. WEEE
WEEE Directive Compliant with the Waste Electrical and Electronic Equipment (WEEE) Directive to
reduce waste of electrical and electronic equipment, encourage recycling and
environmental disposal and increase the environmental awareness of producers
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Mechanical Specification 4.4.
Four different display sizes are available 32-inch, 42-inch, 55-inch and 65-inch. The following table lists the mechanical
dimensions of the FlatView XXl displays.
Table 6: Mechanical Dimensions
FlatView XXL 32” (F632) 42” (F642) 55” (F655) 65” (F665)
Height 780 mm
(30.71")
1050 mm
(41.34")
1302 mm
(51.26")
1547 mm
(60,91")
Width 475 mm
(18.70")
640 mm
(25.20")
775.5 mm
(30,53")
917 mm
(36,10")
Depth 96.5 mm
(3.80")
100.5 mm
(3.96")
119.5 mm
(4.70")
181.5 mm
(7.15")
For more detailed mechanical dimensions, refer to the outline dimensions drawings within this chapter. Each dimension
drawing shows the main external mechanical features such as the position and size of the VESA mounting holes,
opening hinges, OSD control panel, and cable lead through or external I/O connector panel.
4.4.1. 32” Full Metal Variant (F632)
Figure 3: 32” Full Metal Variant (F632)
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4.4.2. 42” Full Metal Variant (F642)
Figure 4: 42” Full Metal Variant (F642)
4.4.3. 55” Full Metal Variant (F655)
Figure 5: 55” Full Metal Variant (F655)
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4.4.4. 65” Full Metal Variant (F665)
Figure 6: 65” Full Metal Variant (F665)
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5/ Product Description
Before working with the FlatView XXL system, we recommend that users take a few minutes to learn about the various
parts of the FlatView XXL.
The FlatView XXL is a robust display suitable for operation in harsh industrial environments and applications. The LCD
display is a high quality display incorporating a color active matrix Thin Film Transistor (TFT ) LCD with monitor sizes
ranging from either 32-inch to 65-inch. The LCD display is available with or without touch. The IR-touch screen works
similarly to a ‘light barrier’ and is the only touch screen where no direct contact with the display is necessary. The IRtouch is backed by a reflective Protection glass that makes it virtually vandal-proof, while not reducing the
performance of the touch screen, and enables the IR-touch screen to be operated with fingers, gloves and other items.
All FlatView XXL variants are available in a full metal housing, where the housing differs depending on the display size:
32-inch, 42-inch and 55-inch displays are factory configured and all customer ordered cables are led out of the
housing for direct connection. This includes a power cable for direct connection to a power source and I/O cables
from the available internal interface ports.
65-inch displays include four hand grips on each corner of the back panel. The I/O connectors and power connector
are available externally on the back panel in the I/O area. Additionally, a dust and dirt cover can be assembled to
protect the I/O area from dust and dirt. The cover includes cable lead throughs to lead the I/O cables and power
cable out of the I/O area.
The FlatView XXL connects directly to a main power source and is a fanless system using a passive cooling solution.
The FlatView XXL’s sturdy IP54 full metal housing operates in extended temperature range, as well as under vibration
and shock, making it ideal for industrial applications.
The mounting and operation of the FlatView XXL is allowed in both the horizontal and vertical position. The vertical
operating position is only possible when supported by the OS used. When mounting in your application, use a heavy
duty VESA compliant mounting system. For more information, see Chapter 7.1 Mounting Instructions.
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Front View 5.1.
Figure 7: Front View
1. Display screen
2. Four VESA mounting holes (M8), to
mount by hanging.
3. Barrel hinges
4. Full metal housing
5. Locking screws to open the housing,
located on the underside of the housing
The 65” Full metal variant (FS65) does not include opening hinges and locking screws. To
open the FS65 variant release the back panel by unscrewing the fastening screws and then
remove the complete back panel.
1
4
5
2
3
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Rear View 5.2.
Each display size has a specific back panel where the main items are the position of the main items differ The figure
below shows a 55-inch display back panel and describes the main elements.
Figure 8: Rear View
1. VESA mounting holes (M6)
2. Control Panel
3. Two cable lead through for maximum of
up to 6 cables (factory-configured)
4. Warning label
5. Protective earth pin
6. Main power button
7. Type label
5.2.1. Back Panel Views
The back panel of the F632 (32-inch), F642 (42-inch) and F6 (55-inch) displays provide factory configured cables led out
of the housing for direct connection. Specific features of each back panel are listed in the table below.
Table 7: Back Panel Mechanical Features - 32”, 42” and 55” Displays
Back Panel View Features
32”
Rear side
8x VESA mounting holes (M6) safety eyelet 13 mm maximum
depth
1x OSD Control Panel keypad
2x cable lead through (standard - 3 hole lead through)
Top Side
3x barrel hinges
4x VESA mounting holes (M8) with safety eyelet 15 mm
maximum depth, to hang the system
Bottom Side
3x locking screws
1
5
3
2
4
7
6
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Back Panel View Features
42”
Rear side
8x VESA mounting holes (M6) safety eyelet 13 mm maximum
depth
1x OSD Control Panel keypad
2x cable lead through (standard - 3 hole lead through)
Power switch and ground
Top Side
3x barrel hinges
4x VESA mounting holes (M8) with safety eyelet 15 mm
maximum depth, to hang the system
Bottom Side
3x locking screws
55”
Rear side
14x VESA mounting holes (M6) safety eyelet 13 mm maximum
depth
1x OSD Control Panel keypad
2x cable lead through(standard - 3 hole lead through)
Power switch and ground
Top Side
4x barrel hinges
4x VESA mounting holes (M8) with safety eyelet 15 mm
maximum depth, to hang the system
Bottom Side
Locking screws
The 65-inch back panel is a full metal solution with externally connected I/O interfaces and power connector with
switch. For this solution, the cables are not lead out of the housing. The I/O connectors are user installed. If required the
I/O area can be assembled with a dust and dirt cover including two lead throughs to lead the cables out of the I/O area
and ensure that the I/O area is not exposed to dust and dirt. The following table shows the position of the main
features.
Table 8: Back Panel Mechanical Features – 65” Displays
Back Panel View Features
Rear side
1. 4x handgrips
2. 16 VESA mounting holes (M6)
3. 1x OSD Control Panel keypad
4. I/O connector panel
5. Power connector and power switch
Top Side
6. 2x VESA mounting holes (M8) to hang the system horizontally
Side
7. 2x VESA mounting holes (M8) to hang the system vertically
5
4 3 7
6 1 2
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I/O Interface Connections 5.3.
For both the factory installed I/O interface variants (F632, F642 and F655) and externally connect I/O Interface variant
(F65), the following interfaces are available:
1x Display Port (DP)
1x DVI
1x USB 2.0 (Type A) – only for IR-touch variant
For the factory installed I/O interface Full metal variants (F632, F642 and F655) the requested I/O interfaces are lead
out of the housing using two (IP65) three-hole lead-throughs on the rear side of the housing and externally available
for direct use. Because the cables are internally connected, the cable is partially within the housing and the full cable
length is not available for external use. The available external cable length is the original length minus approximately
0.3 m. This reduction in usable cable length must be taken into consideration when ordering the I/O cables.
To ensure the required cable length for the application, the reduction in the usable cable
length must considered when ordering the I/O cables.
For the externally connect I/O Interface variant (F65) the interface connectors are available for direct user connection
on the underside of the back panel, see Table 8: Back Panel Mechanical Features – 65” Displays. Because the I/O cables
and power cable are externally connected, the full cable length is available for external use
For more information on the possible cable length, see Chapter 3.2: Product Variants or contact your local Kontron sales
representative or Kontron Inside Sales.
When disconnecting any power cable or I/O interface cables, do not pull the cable by
grabbing the cable itself. Hold the cable connector whenever disconnecting a cable.
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6/ Configuration
The modular design of the FlatView XXL allows for easily customization to meet specific individual application needs.
For display sizes 32-inch, 42-inch and 55-inch the FlatView XXL is factory configured to the customer’s required I/O
Interface configuration and it is not possible to access the internal components to change the requested factory
Interface configuration. For more information on the possible configuration options, see Chapter 3.2: Product Variants.
For the display size 65-inch the FlatView XXL comes with an external I/O Interface connector and if required it is
possible to change the external Interface configuration. For more information, on the possible configuration options,
see Chapter 3.2: Product Variants.
Do not open the FlatView XXL housing. No user-serviceable parts inside.
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7/ Installation and Starting Up
Mounting Instructions 7.1.
The FlatView XXL is a stand-alone solution designed to be mounted in the user’s application using heavy duty VESA
200/1000 compliant mounting systems. Mounting holes are located on the rear side of the full metal housing. The
number of mounting holes varies depending on the size of the display. For more information on the number and the
position of the VESA mounting holes, see Chapter 4.4: Mechanical Specification, and Table 7: Back Panel Mechanical
Features - 32”, 42” and 55” Displays and Table 8: Back Panel Mechanical Features – 65” Displays.
7.1.1. Mounting by Hanging
It is possible to mount by hanging using the available VESA mounting holes.
This F632, F642 and F655 variants can hang horizontally using VESA mounting holes at the top of the housing, see
Table 7: Back Panel Mechanical Features - 32”, 42” and 55” Displays.
The F665 variant can hang in both the horizontal and vertical orientation using VESA mounting holes at the top and the
side of the housing, see Table 8: Back Panel Mechanical Features – 65” Displays.
7.1.2. Mounting Orientation
Both horizontal or vertical orientations can be used when mounting. The vertical operating position is only possible
when supported by the Installed Operating System.
The FLatView XXL has to be installed and operated only by trained and qualified personnel
Due to the weight of the FlatView XXL Kontron recommends that the mounting procedure is
carried-out by two persons.
Installation by using of a VESA 200/100 compliant mounting system. The mounting system
must be designed to support the heavy load of the FlatView XXL.
During operation, the housing must be properly installed and secured using the
corresponding VESA compliant screws.
Starting Up 7.2.
The FlatView XXL is delivered ready for use with factory configured cabling and pre-installed software. Read the
following instructions before starting the FlatView XXL.
The power source must meet the power requirement specified on the type label.
1. Before starting the FlatView XXL connect the power cable to the power source.
2. Connect the I/O interface cables that are lead-out of the housing to the correct interface.
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Failure to connect the I/O Interface cables, displays a ‘No Cable’ message for each of the
possible I/O interfaces.
3. Press the main power on button, to start the FlatView XXL. The LED power indicator turns green.
4. To alter any of the display setting, use the OSD control panel keypad.
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8/ System Settings with On-Screen Display Menu
With the self-explaining OSD (On-Screen Display) settings can be modified and special features controlled. The OSD
uses a number of menus to making changes and turn on or turn off special features. To select the OSD configuration
use the OSD-keypad shown below.
Figure 9: OSD Keys
1 Power Switch Power switch to turn on or turn off
2 Lamp LED Power LED to indicate the current power condition.
LED Off No Power
LED Green Active
LED Yellow Standby
3
OSD Menu / Select
Displays the OSD menu on the screen
and moves back in the OSD main menus
4 Adjust (increase +) Moves right to enter the highlighted items sub menu
5 Adjust (decrease -) Moved down the OSD menu list
6 Select Selects the highlighted menu item
7 Not available No function for this product family
6 5
4 3 2 1 7
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OSD Menu 8.1.
After pressing the OSD Menu key (Figure 9, Pos. 3) the main menu appears. The OSD main menu setting are located on
the left side of the display screen. If selected, the main menu setting is highlighted in a black box and the sub menu
items relating to the selected main menu setting are displayed in the center of the display screen. If a sub menu item is
selected, the sub menu item is highlighted in a black box and the sub menu’s options are displayed on the right side of
the display screen.
The main menu setting are Input Select, Image Adjustments, Color Adjustment, OSD Setting and System Settings.
8.1.1. Main Menu: Input Select
8.1.1.1. Sub Menu: Main Picture Channel
8.1.1.2. Sub Menu: Scan Inputs
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8.1.2. Main Menu: Image Adjustments
8.1.2.1. Sub Menu: Sharpness
8.1.2.2. Sub Menu: Auto Adjust
Only active with other display interfaces than DVI.
8.1.2.3. Sub Menu: Auto Color Adjust
Only active with other display interfaces than DVI.
8.1.2.4. Sub Menu: Clock
Only active with other display interfaces than DVI.
8.1.2.5. Sub Menu: Phase
Only active with other display interfaces than DVI.
8.1.2.6. Sub Menu: Hor. Position
Only active with other display interfaces than DVI.
8.1.2.7. Sub Menu: Ver. Position
Only active with other display interfaces than DVI.
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8.1.3. Main Menu: Color Adjustment
8.1.3.1. Sub Menu: Backlight
8.1.3.2. Sub Menu: Brightness
8.1.3.3. Sub Menu: Contrast
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8.1.3.4. Sub Menu: Color Temperature
8.1.3.5. Sub Menu: RGB
Not active to select.
8.1.3.6. Sub Menu: Theme
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8.1.4. Main Menu: OSD Settings
8.1.4.1. Sub Menu: OSD Timeout
8.1.4.2. Sub Menu: OSD Hor. Pos.
8.1.4.3. Sub Menu: OSD Ver. Pos.
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8.1.4.4. Sub Menu: OSD Blend
8.1.4.5. Sub Menu: OSD Orientation
8.1.4.6. Sub Menu: OSD Language
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8.1.5. Main Menu: System Settings
8.1.5.1. Sub Menu: Info
8.1.5.2. Sub Menu: Mode Info
8.1.5.3. Sub Menu: Restore user defaults
Not active to select.
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8.1.5.4. Sub Menu: Save user defaults
8.1.5.5. Sub Menu: Reset factory defaults
8.1.5.6. Sub Menu: AA Option
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9/ Standard Interface Connector – Pin outs
9.1.1.1. USB 2.0 Client Connector (Type A)
Table 9: USB Client Connector Pinout
Pin 2 Pin 1
Pin 3 Pin 4
Pin
Signal
1 +USB_VCC
2 USB_D-
3 USB_D+
4 GND
9.1.1.2. Display Port (DP) Connector
Table 10: DP Connector Pinout
Pin19 Pin 1
Pin 20 Pin 2
Pin Signal
Pin Signal
1 TX0+
11 GND
2 GND
12 TX3-
3 TX0-
13 GND
4 TX1+
14 GND
5 GND
15 AUX+
6 TX1-
16 GND
7 TX2+
17 AUX-
8 GND
18 HPD
9 TX2-
19 GND
10 TX3+
20 PWR
9.1.1.3. DVI Connector
Table 11: DVI Connector Pinout
Pin Signal
Pin Signal
Pin Signal
2 Rx2+
10 Rx1+
18 Rx0+
3 GND
11 GND
19 GND
4 NC
12 NC
20 NC
5 NC
13 NC
21 NC
6 SCL
14 +5V
22 GND
7 SDA
15 GND
23 RxC+
8 NC
16 HP
24 RxC-
C1 RED
C3 BLUE
C5 GND
C2 GREEN
C4 HSYNC
C5- GND
Pin 1 Pin 8
Pin 17 Pin 24 C5
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10/ Technical Support
Before contacting Kontron for support of a technical problem, check the troubleshooting information below to find out
more about possible solutions. If the troubleshooting table does not contain a solution for the technical problem,
contact Kontron Support (http://www.kontron.com/support).
To request support via e-mail, report documentation errors, or general customer feedback, use Kontron’s Contact
Support Request Form by visiting:
http://www.kontron.com/about-kontron/company-overview/contact-us/forms/contact-support.
In case the request form does not work or you do not get a response within 48 hours, send a follow up email to
support@kontron.com
Make sure you have the following product identification information on hand when you call:
Product name,
Product model number
Serial number (SN) of the unit
Be ready to explain the nature of your problem to the service technician.
The serial number can be found on the type Label, placed on the rear side of the system.
Troubleshooting 10.1.
Before contacting Kontron support, check the following suggestions for a possible quick solution.
Table 12: Troubleshooting
No Image is Showing
Is the power cord connected ? Check and make sure that the power cable from the device is corrected correctly
to the power outlet. Check that the power switch, is green, this mean the device is
switched on.
Is the power LED light next to
the power switch on?
Press the power button to switch on the display, the power switch, should be
green.
Is the power on but you still
don’t have a picture?
Adjust brightness and contrast in Image
Adjustment>Contrast or Image adjustment>Brightness
Do you see a “No Signal”
message?
If “No Signal” is displayed, the display eventually goes into sleeping mode/ shuts
down.
Display Image is Incorrect
Display position is incorrect. Adjust your display to the ideal setting in the OSD menus.
OSD Settings>OSD Horizonal Position
OSD Settings>OSD Vertical Position
Vertical bars and stripes appear
on the screen?
Adjust your display to the ideal setting in the OSD menus.
The color of the screen is
abnormal/ pixels don’t match/
noise
Check if the signal cable is properly attached
Set the color settings in the OSD Control Panel: Image Adjustment>Contrast or
Color Adjustment>Color Temperature
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11/ Warranty
Kontron defines product warranty in accordance with regional warranty definitions. Claims are at Kontron’s discretion
and limited to the defect being of a material nature. To find out more about the warranty conditions and the defined
warranty period for your region, following the steps below:
1. Visit Kontron’s Term and Conditions webpage.
http://www.kontron.com/terms-and-conditions
2. Click on your region’s General Terms and Conditions of Sale.
Limitation/Exemption from Warranty Obligation 11.1.
In general, Kontron shall not be required to honor the warranty, even during the warranty period, and shall be exempted
from the statutory accident liability obligations in the event of damage caused to the product due to failure to observe
the following:
General safety instructions for IT equipment within this user guide
Warning labels on the product and warning symbols within this user guide
Information and hints within this user guide
Additionally, alterations or modifications to the product that are not explicitly approved by Kontron, described in this
user guide, or received from Kontron Support as a special handling instruction will void your warranty.
Due to their limited service life, parts which by their nature are subject to a particularly high degree of wear (wearing
parts) are excluded from the warranty beyond that provided by law.
If the FlatView XXL is opened, the warranty is lost!
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Returning Defective Merchandise 11.2.
All equipment returned to Kontron must have a Return of Material Authorization (RMA) number assigned exclusively by
Kontron. Kontron cannot be held responsible for any loss or damage caused to the equipment received without an RMA
number. The buyer accepts responsibility for all freight charges for the return of goods to Kontron's designated facility.
Kontron will pay the return freight charges back to the buyer's location in the event that the equipment is repaired or
replaced within the stipulated warranty period. Follow these steps before returning any product to Kontron.
1. Visit the RMA Information website:
Kontron’s RMA Information website can be found at:
http://www.kontron.com/support-and-services/support/rma-information
Download the RMA Request sheet for Kontron Europe GmbH - Augsburg and fill out the form. Take care to include a
short detailed description of the observed problem or failure and to include the product identification Information
(Name of product, Product number and Serial number). If a delivery includes more than one product, fill out the
above information in the RMA Request form for each product.
2. Send the completed RMA-Request form to the given fax or email address at Kontron Europe GmbH - Augsburg.
3. The goods for repair must be packed properly for shipping, considering shock and ESD protection.
Goods returned to Kontron Europe GmbH in non-proper packaging will be considered as
customer caused faults and cannot be accepted as warranty repairs.
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4. Add the RMA-sheet to the relevant delivery address and include the RMA-No with the shipping paperwork. Send
the product to the following delivery address:
Kontron Europe GmbH
RMA Support
Lise-Meitner-Str. 3-5
86156 Augsburg
Germany
Phone: +49 (0) 821 4086-0
Fax: +49 (0) 821 4086 111
Email: service@kontron.com
5. After Kontron Europe GmbH receives the product, a confirmation of the order is sent via email to the address
named on the RMA sheet.
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12/ Storage, Transportation and Maintenance
Storage 12.1.
If the product is not in use for an extended period time, disconnect the power plug from the AC outlet .If it is necessary
to store the product then re-pack the product as originally delivered to avoid damage. The storage facility must meet
the products environmental storage requirements as stated within this user guide. Kontron recommends keeping all the
original packaging material for future storage or warranty shipments.
Transportation 12.2.
To ship the product use the original packaging, designed to withstand impact and adequately protect the product. When
packing or unpacking products always take shock and ESD protection into consideration and use an EOS/ESD safe
working area.
Maintenance 12.3.
In order to maintain condition and ensure safe operation, observe the instructions and warnings contained in this user
guide.
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage
points or other risks. Maintenance or repair on the open product may only be carried out by qualified personnel
authorized by Kontron.
Do not open the FlatView XXL. No user-serviceable parts inside.
Danger due to high voltages.
12.3.1. Cleaning the Screen
When cleaning the surface of the display screen with a soft, dry and clean lint-cloth to eliminate dust and particles of
dirt from the screen.
Do not apply excess pressure when cleaning as particles may scratch the surface.
Use commercially available glass cleaner.
12.3.2. Cleaning the Housing
When cleaning the housing use a soft moist cloth to remove dirt gently from the housing.
Do not pour or spray any liquid directly onto housing.
Chemical cleaners may damage the housing.
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13/ Disposal
Final disposal of this product after the product’s service life must be accomplished in accordance with the applicable
country, state, or local laws or regulations.
Kontron manufactures products to satisfy environmental protection requirements where
possible. Many of the components used are capable of being recycled.
Kontron follows the Waste Electrical and Electronic Equipment (WEEE) Directive that aims to reduce waste arising from
Electrical and Electronic waste and therefore encourages customers to return Kontron products for proper disposal. For
more information regarding WEEE compliance, see the Disposal and Recycling section at the start of this user guide.
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Appendix A: List of Acronyms
Table 13: List of Acronyms
API Application Programming Interface
BMC Base Management Controller
CF card Compact Flash card
CPU Central Processing Unit
DP Display Port
DVI Digital Video Interface
ECC Error Checking and Correction
EMC Electromagnetic Compatibility
ESD Electro Static Device
FRU Field Replaceable Unit
GPU Graphics Processing Unit
Full HD Full High Definition
HD High Definition Drive
HDD Hard Disk Drive
HPM PICMG Hardware Platform Management
specification family
IOL IPMI-Over-LAN
IOT Internet of Things
IPMI Intelligent Platform Management
Interface
IR Infrared
KCS Keyboard Controller Style
KVM Keyboard Video Mouse
LCD Liquid Crystal Display
MEI Management Engine Interface
NCSI Network Communications Services
Interface
OSD On-Screen Display
PCIe PCI-Express
PECI Platform Environment Control Interface
PICMG® PCI Industrial Computer Manufacturers
Group
RMA Return Material Authorization
RTC Real Time Clock
SATA Serial ATA
SD card Secure Digital memory card
SEL System Event Log
ShMC Shelf Management Controller
SMBus System Management Bus
SMWI System Monitor Web Interface
SN Serial Number
SOL Serial Over LAN
SSH Secure Shell
TFT Thin Film Transistor
TPM Trusted Platform Module
UEFI Unified Extensible Firmware Interface
USB Universal Serial Bus
VLP Very Low Profile
WiFi Wireless LAN
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About Kontron
Kontron is a global leader in embedded computing technology (ECT). As a part of technology group
S&T, Kontron offers a combined portfolio of secure hardware, middleware and services for Internet of
Things (IoT) and Industry 4.0 applications. With its standard products and tailor-made solutions based
on highly reliable state-of-the-art embedded technologies, Kontron provides secure and innovative
applications for a variety of industries. As a result, customers benefit from accelerated time-to-market,
reduced total cost of ownership, product longevity and the best fully integrated applications overall.
For more information, please visit:
www.kontron.com
Global Headquarters
KONTRON S&T AG
Lise
-Meitner-Str. 3-5
86156
Augsburg
Germany
Tel.: +
49 821 4086-0
Fax: +
49 821 4086-111
info@kontron.com
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