The information in this user's guide is provided for reference only. Kontron does not assume any
liability arising out of the application or use of the information or products described herein. This
user's guide may contain or reference information and products protected by copyrights or patents
and does not convey any license under the patent rights of Kontron, nor the rights of others.
Kontron is a registered trademark of Kontron. All trademarks, registered trademarks, and trade
names used in this user's guide are the property of their respective owners. All rights reserved.
Printed in Canada. This user's guide contains information proprietary to Kontron. Customers may
reprint and use this user's guide in other publications. Customers may alter this user's guide and
publish it only after they remove the Kontron name, cover, and logo.
Kontron reserves the right to make changes without notice in product or component design as
warranted by evolution in user needs or progress in engineering or manufacturing technology.
Changes that affect the operation of the unit will be documented in the next revision of this user's
guide.
Before handling the board, read the instructions and safety guidelines on the following pages to prevent
damage to the product and to ensure your own personal safety. Refer to the "Advisories" section in the
Preface for advisory conventions used in this user's guide, including the distinction between Warnings,
Cautions, Important Notes, and Notes.
• Always use caution when handling/operating the computer. Only qualified, experienced,
authorized electronics service personnel should access the interior of the computer. The power
supplies produce high voltages and energy hazards, which can cause bodily harm.
• Use extreme caution when installing or removing components. Refer to the installation
instructions in this user's guide for precautions and procedures. If you have any questions, please
contact Kontron Technical Support
WARNING
High voltages are present inside the chassis when the unit's power cord is plugged
into an electrical outlet. Turn off system power, turn off the power supply, and then
disconnect the power cord from its source before removing the chassis cover. Turning
off the system power switch does not remove power to components.
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Preventing Electrostatic Discharge
Static electricity can harm system boards. Perform service at an ESD workstation and follow proper ESD
procedure to reduce the risk of damage to components. Kontron strongly encourages you to follow proper
ESD procedure, which can include wrist straps and smocks, when servicing equipment.
Take the following steps to prevent damage from electrostatic discharge (ESD):
• When unpacking a static-sensitive component from its shipping carton, do not remove the
component's antistatic packing material until you are ready to install the component in a
computer. Just before unwrapping the antistatic packaging, be sure you are at an ESD workstation
or grounded. This will discharge any static electricity that may have built up in your body.
• When transporting a sensitive component, first place it in an antistatic container or packaging.
• Handle all sensitive components at an ESD workstation. If possible, use antistatic floor pads and
workbench pads.
• Handle components and boards with care. Don't touch the components or contacts on a board.
Hold a board by its edges or by its metal mounting bracket.
• Do not handle or store system boards near strong electrostatic, electromagnetic, magnetic, or
radioactive fields.
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Preface
How to Use This Guide
This user's guide is designed to be used as step-by-step instructions for installation, and as a reference for
operation, troubleshooting, and upgrades.
You can find the latest release of this User's Guide at:
http://www.kontron.com
For the circuits, descriptions and tables indicated, Kontron assumes no responsibility as far as patents or
other rights of third parties are concerned.
The following is a summary of chapter contents:
• Chapter 1, Product Description
• Chapter 2, Onboard Features
• Chapter 3, Installing the board
• Appendix A, Connector Pinout
• Appendix B, Getting Help
• Appendix C, Glossary
or at: ftp://ftp.kontron.ca/support/
Customer Comments
If you have any difficulties using this user's guide, discover an error, or just want to provide some feedback,
please send a message to: Tech.Writer@ca.kontron.com
or problems as soon as possible and post the revised user's guide on our Web site.
. Detail any errors you find. We will correct the errors
Storing Boards
Electronic boards are sensitive devices. Do not handle or store device near strong electrostatic,
electromagnetic, magnetic or radioactive fields.
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Advisory Conventions
Seven types of advisories are used throughout the user guides to provide helpful information or to alert you
to the potential for hardware damage or personal injury. They are Note, Signal Paths, Related Jumpers, BIOS
Settings, Software Usage, Cautions, and Warnings. The following is an example of each type of advisory. Use
caution when servicing electrical components.
Note:
Indicate information that is important for you to know.
Signal Path:
Indicate the places where you can fin the signal on the board.
Jumper Settings:
Indicate the jumpers that are related to this sections.
BIOS Settings:
Indicate where you can set this option in the BIOS.
Software Usage:
Indicates how you can access this feature through software.
CAUTION
Indicate potential damage to hardware and tells you how to avoid the problem.
WARNING
Indicates potential for bodily harm and tells you how to avoid the problem.
Disclaimer: We have tried to identify all situations that may pose a warning or a caution condition in this
user's guide. However, Kontron does not claim to have covered all situations that might require the use of a
Caution or a Warning.
Unpacking
Follow these recommendations while unpacking:
•Remove all items from the box. If any items listed on the purchase order are missing, notify Kontron
customer service immediately.
•Inspect the product for damage. If there is damage, notify Kontron customer service immediately.
•Save the box and packing material for possible future shipment.
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Regulatory Compliance Statements
FCC Compliance Statement for Class B Devices
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generated, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experience radio/TV technician for help.
WARNING
This is a Class B product. If not installed in a properly shielded enclosure and used in
accordance with this User's Guide, this product may cause radio interference in
which case users may need to take additional measures at their own expense.
Safety Certification
All Kontron equipment meets or exceeds safety requirements based on the IEC/EN/UL/CSA 609501 family of standards entitled, "Safety of information technology equipment." All components are
chosen to reduce fire hazards and provide insulation and protection where necessary. Testing and
reports when required are performed under the international IECEE CB Scheme. Please consult the
"Kontron Safety Conformity Policy Guide" for more information.
CE Certification
The product described in this user's guide was tested in a representative system and is found to be
compliant with the CE marking requirements. For computer systems to remain CE compliant, only
CE-compliant parts may be used. Maintaining CE compliance also requires proper cable and cabling
techniques. Although Kontron offers accessories, the customer must ensure that these products
are installed with proper shielding to maintain CE compliance. Kontron does not offer engineering
services for designing cabling systems. In addition, Kontron will not retest or recertify systems or
components that have been reconfigured by customers.
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Limited Warranty
Kontron grants the original purchaser of Kontron's products a TWO YEAR LIMITED HARDWARE WARRANTY as
described in the following. However, no other warranties that may be granted or implied by anyone on behalf
of Kontron are valid unless the consumer has the express written consent of Kontron.
Kontron warrants their own products, excluding software, to be free from manufacturing and material
defects for a period of 24 consecutive months from the date of purchase. This warranty is not transferable nor
extendible to cover any other users or long- term storage of the product. It does not cover products which
have been modified, altered or repaired by any other party than Kontron or their authorized agents.
Furthermore, any product which has been, or is suspected of being damaged as a result of negligence,
improper use, incorrect handling, servicing or maintenance, or which has been damaged as a result of
excessive current/voltage or temperature, or which has had its serial number(s), any other markings or parts
thereof altered, defaced or removed will also be excluded from this warranty.
If the customer's eligibility for warranty has not been voided, in the event of any claim, he may return the
product at the earliest possible convenience to the original place of purchase, together with a copy of the
original document of purchase, a full description of the application the product is used on and a description
of the defect. Pack the product in such a way as to ensure safe transportation (see our safety instructions).
Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own discretion, or
to refund the original cost of purchase, if appropriate. In the event of repair, refunding or replacement of
any part, the ownership of the removed or replaced parts reverts to Kontron, and the remaining part of the
original guarantee, or any new guarantee to cover the repaired or replaced items, will be transferred to cover
the new or repaired items. Any extensions to the original guarantee are considered gestures of goodwill, and
will be defined in the "Repair Report" issued by Kontron with the repaired or replaced item.
Kontron will not accept liability for any further claims resulting directly or indirectly from any warranty claim,
other than the above specified repair, replacement or refunding. In particular, all claims for damage to any
system or process in which the product was employed, or any loss incurred as a result of the product not
functioning at any given time, are excluded. The extent of Kontron liability to the customer shall not exceed
the original purchase price of the item for which the claim exists.
Kontron issues no warranty or representation, either explicit or implicit, with respect to its products'
reliability, fitness, quality, marketability or ability to fulfil any particular application or purpose. As a result,
the products are sold "as is," and the responsibility to ensure their suitability for any given task remains that
of the purchaser. In no event will Kontron be liable for direct, indirect or consequential damages resulting
from the use of our hardware or software products, or documentation, even if Kontron were advised of the
possibility of such claims prior to the purchase of the product or during any period since the date of its
purchase.
Please remember that no Kontron employee, dealer or agent is authorized to make any modification or
addition to the above specified terms, either verbally or in any other form, written or electronically
transmitted, without the company's consent.
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1. Product Description
1.1Product Overview
AdvancecdMC modules are the key to extending the value of AdvancedTCA platforms designed for multiple
applications in the wireless / wireline network infrastructure.
As the ideal high performance, high reliability storage media for open modular communications solutions,
the Kontron AM4520 SAS module is available in full-size and mid-size, single width form factors, and offers
up to 146 GByte storage capacity. Built in accordance to the AMC.0 specification, the AM4520 is also AMC.3
compliant, features 10K rpm spindle, Industry's highest reliability at 1.4M hours MTBF and is easily managed
via IPMI v1.5.
As a hot-swappable field replaceable unit (FRU), the AM4520 also follows the same stringent carrier grade
RASM feature set, namely - Reliability, Availability, Serviceability, Maintainability. When offered in
combination with AdvancedTCA platforms, TEM (Telecom Equipment Manufacturers) clients literally conserve
valuable system AdvancedTCA system slots.
1.2What’s Included
This board is shipped with the following items:
• One Quick Reference Sheet.
• One CD-ROM containing documentations and drivers.
• One AM4520 board
If any item is missing or damaged, contact the supplier.
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1.3Board Specifications
FeaturesDescription
Compliancy•AMC.3 R1.0
OS Compatibility•RedHat Linux Enterprise 4
•Management Controller compliant to PICMG 3.0, AMC.0 R1.0 and IPMI v1.5 rev 1.1.
•Management Controller is run time field reprogrammable without payload impact.
•Robust fail safe reprogramming implementation (which includes two firmware images) that
IPMI Features
Supervisory
Mechanical•Single-width Full-Size (181.5 x 75 x 30.16 mm) or mid-size (181.5 x 75 x 18.96 mm)
Power Requirements
Environmental
Temperature*
Environmental
Humidity*
Environmental Altitude*
Environmental Shock*
Environmental
Vibration*
Reliability•MTBF: > 895 000 hours @ 40 C / 104 F (Telcordia SR-332, Issue 1)
Safety / EMC
Warranty•Two years limited warranty
could perform automatic or manual rollback if a problem occurs during critical reprogramming
phase.
•Remote upgrade capability from all IPMI interfaces (via IPMB).
•Management Controller self test which can detect failure under its code integrity and trig an
automatic rollback.
•Hardware system monitor through IPMI (voltages, currents, temperature), temperature
monitor / alarm; board temperature sensor, power failure.
•Management power is less than 100mA peak at 3.3V
•Payload power is drive dependant
•Operating: 0-55°C/32-131°F
•Storage and Transit: -40 to +70°C/-40 to 158°F
•Operating: 15% to 90% @55°C/131°F non-condensing
•Storage and Transit: 5% to 95% @ 40°C/104°F non-condensing
•Operating: 4,000 m / 13,123 ft
•Storage and Transit: 15,000 m / 49,212 ft
•Operating: 30G, half-sine 11ms, each axis
•Storage and Transit: Bellcore GR-63-CORE Section 4.3
•Operating: 1.0G, 5-500Hz each axis
•Storage and Transit: 0.5G, 5-50Hz; 3.0G, 50-500Hz each axis
•Meet or exceed:
•Safety: UL 60950-1 1st Ed.; CSA C22.2 No 60950-1-03; EN 60950-1:2001; IEC60950-1
•EMI/EMC: FCC 47 CFR Part 15, Class B; CE Mark to EN55022/EN55024
* Designed to meet or exceed
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1.4Compliance
This product conforms to the following specifications:
• PICMG3.0R2.0 (Advanced TCA core specification)
• AMC.3 R1.0 (Advanced mezzanine card storage)
• ACPI rev 1.0
• Serial-ATA 1.0a
• Serial Attached SCSI 1.1
1.5Hot-Swap Capability
The AM4520 supports Full Hot Swap capability as per PICMG3.0R2.0. It can be removed from or installed in
the system while it is on (without powering-down the system). Please refer to the PICMG3.0R2.0 specification
for additional details. (OS must support drive hot swap)
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2. Board Features
AM4520
PSU
12V => 5V
12V => 3.3V
12V => 12V
MMC
H8S/2168
256KB FLASH
256KB FLASH
FWUM
R5F21134
Powered by 3.3V Management (100mA Max)
FW
UPGRADE
AMC EDGE CONNECTOR
2.5" SAS HARD DISK
5V 3.3V
12V
AMC PORT2
AMC PORT3
IPMI
2.1Block Diagram
Figure 2-1: Block Diagram
2.2Redundant MMC Flash & FWUM
The MMC microcontroller runs a firmware from its internal 256KB flash. It is programmed by an other
microcontroller named FWUM (FirmWare Update Manager). The FWUM keeps the last two copies of the MMC
firmware in dedicated flash memories. The FWUM act as a watchdog to the MMC and can rollback a firmware
update in the MMC in case of problems.
The FWUM itself is a microcontroller with internal flash to store MMC firmware image. This microcontroller is
also an external watchdog for the MMC. Functions of this microntroller is kept to a minimum. The FWUM
firmware is field updatable.
Note:
The MMC and the FWUM have an internal hardware watchdog.
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2.3Hardware Management Overview
The AMC Carrier communicates with the Module Management Controller (MMC) using the IPMB_L channel.
The memory subsystem of the MMC consists of an integrated flash memory to hold the MMC operation code
and integrated RAM for data. The field replacement unit (FRU) inventory information is stored in the non
volatile memory on an EEPROM connected via a local I2C interface to the MMC microcontroller. It is possible
to store up to 4 KBytes within the FRU inventory information. Event generation over IPMB-L bus to reach the
AMC Carrier that forward it to the ShMc ensure that 'post-mortem' logging information is available even if
the power of the AMC is disabled.
The onboard DC voltages and temperature are monitored by the MMC microcontroller device. The MMC will
send an event to the Carrier AMC if any of the thresholds are exceeded.
To increase the reliability of the SBC management subsystem, an external watchdog supervisor only for the
MMC is implemented. The MMC must strobe the external FWUM watchdog to ensure continuity of operation of
the board's management subsystem. The watchdog supervisor does not reset the payload power and the
restart of the MMC will not affect the payload and will restore the previous Module Hot Swap state. The
external watchdog supervisor is not configurable and must not be confused with the IPMI v1.5 watchdog
timer commands.
2.3.1Sensor Data Record (SDR)
Every sensor on the AMC board is associated with a Sensor Data Record (SDR). Sensor Data Records contain
information about the sensors identification such as sensor type, sensor name, sensor unit. SDR also contain
the configuration of a specific sensor such as threshold/hystheresis, event generation capabilities that
specifies sensor behavior. Some field of the sensor SDR are configurable through IPMI v1.5 command and
are set to built-in initial value. Finally one field which is the sensor owner must reflect the module addresses
that allow the AMC Carrier to identify the owner of the SDR when it is scanned from the module management
controller and merged within the AMC Carrier Device SDR repository.
From IPMI perspective, the AMC management controller is set up as a satellite management controller (SMC).
It does support sensor devices, and use the IPMI static sensor population feature of IPMI v1.5. The usual way
the AMC Carrier is informed about an AMC insertion is through the AMC Module Hot Swap sensor via IPMB-L
event. All SDRs can be queried using Device SDR commands to the firmware. Module sensors that have been
implemented are listed below.
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2.3.2Hardware Sensors
Table 2-1: Hardware Sensors
Sensor NameVoltage/Signals MonitoredScanning Enabled under Power StateHealth LED (Green to Red)
IPMI Info-1
IPMI Info-2
FRU Agent
AMC Stor Err
Board 3.3V3.3VPower OnExceeds critical threshold
Board 5V+5 VPower OnExceeds critical threshold
Board 12v+12 VPower OnExceeds critical threshold
Board 12V Drv+ 12V Hard DrivePower OnExceeds critical threshold
Management sub-system health;
non volatile memory error.
Aggregation of healthy related
sensor
IPMC firmware upgrade
detection
Power On/OffNo change
Power On/OffNo change
Power On/OffNo change
Power On/OffNo change
Power On/OffAsserted/deasserted
Power On/OffNo change
2.3.2.1 IPMB-L Link Sensor
The AM4520 has an IPMB-L link to communicate with the AMC Carrier and other chassis devices on the chassis
IPMB-0 bus. MMC monitors the bus for any link failure and send the bus failure event to the AMC Carrier upon
the recovery occurs.
2.3.2.2Module Hot Swap
The hot-swap event message conveys the current state of the module, the previous state, and a cause of the
state change as can be determined by the MMC. Refer to AMC.0 R2.0 Specifications for further details on the
module hot-swap state.
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2.3.2.3Temperature Sensors Location
Figure 2-2: Temperature Sensors Location
Note:
Component Side 2 is the Hard disk side
Note:
Temperature values are provided for reference only; they should not be used for system calibration.
2.3.3Field Replaceable Unit (FRU) Information
The FRU Information provides inventory data about the board where the FRU Information Device is located.
The part number or version number can be read through software.
FRU information in the AM4520 includes data describing the AM4520 board as per AMC.0 R1.0 specification
requirements. This information is retrieved by the Carrier AMC, enabling reporting of board-specific
information through a standardized mechanism.
Following are the definitions for the multirecord implemented by the firmware as part of Module data.
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2.3.4E-Keying
E-Keying has been defined in the AMC.0 R2.0 Specification to prevent module damage, prevent
misoperation, and verify bay connection compatibility. The FRU data contains the AMC point-to-point
connectivity record as described in Section 3.9.1 of the AMC.0 R2.0 specification.
The Set/Get AMC Port State IPMI commands defined by the AMC.0 specification are used for either granting or
rejecting the E-keys.
2.3.5MMC Firmware Code
MMC firmware code is organized into boot code and operational code, both of which are stored in a flash
module. Upon an MMC reset, the MMC executes the boot code and performs the following:
1 Self test to verify the status of its hardware and memory.
2 Performs a checksum of the operational code.
3 Communicates with the Firmware Upgrade Manager (FWUM) in order to inform the MMC watchdog that the
actual MMC firmware is suitable for execution.
Upon successful verification of the operational code checksum, the firmware will jump to the operational
code.
2.3.6MMC & FWUM Firmware Upgrade Procedure
It is important to use compatible, MMC, FWUM versions. Since all these software and hardware solutions are
exchanging information, they must be in synch. Please always follow Kontron documentation for all your
upgrades.
The recommended upgrade sequence must be:, FWUM, MMC,.
MMC Firmware upgrades can be done by using IPMITOOL from the AMC Carrier or remotely on the chassis. It
has been design to upgrade through any IPMI interface without payload impact
FWUM upgrade should not be required since its functionality is very specified. However, FWUM Firmware
upgrade is done using IPMIFWU utility. This is a Linux utility developed by Kontron that use the serial port of
any computer to exchange with the FirmWare Upgrade Manager (FWUM) in order to upgrade the FWUM or the
MMC firmware. Then this tool doesn't need the KCS driver to run over the Carrier AMC (it doesn't use the IPMI
interfaces) but requires a serial cable hook on the AMC module.
Type the following to perform MMC firmware upgrade
The tool is available on request. Please contact Technical Support for cable instructions.
WARNING
During FWUM firmware upgrade the MMC is held in reset. A firmware upgrade might
have a payload impact.
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2.3.6.1Hot-Swap Process
The AM4520 AMC has the ability to be hot-swapped in and out of a AMC Carrier. The onboard MMC manages
the AMC's power-up and power-down transitions. The list below illustrates this process for power down
request.
1 Ejector latch is opened. HOT_SWAP_PB# assertion. MMC firmware detects the assertion of this signal.
2 MMC sends "Module Handle Open" event message to AMC Carrier. The corresponding M state of AMC
Carrier moves from M4-> M5.
3 AMC Carrier moves from M5 -> M6 if the SHMC grants the request and then send the FRU Control requesting
quiesced state to the AMC.
4 The firmware deasserts payload power and sends "Module Quiesced" event message to the AMC Carrier
where it transitions from M6 to M1 state.
2.3.6.2Hot-Swap LED
The AM4520 supports a blue Hot Swap LED mounted on the front panel. This LED indicates when it is safe to
remove the AMC from the AMC Carrier. The on-board MMC drives this LED to indicate the hot-swap state. The
following states are possible:
Table 2-2: Hot-Swap LED Description
LED stateDescription
OFFAMC is in M4 state, normal state when board is in operation.
ONReady for hot swap.
Short blinkM5 state deactivation request
Long blinkM2 state Activation Request.
When the AMC latch is disengaged from the faceplate, the hot swap switch embedded in the PCB will assert a
"HOT_SWAP_PB#" signal to the MMC, and the MMC will send Module Handle Open" event message to the AMC
Carrier which move from the M4 state to the M5 state. At the M5 state, the AMC Carrier will ask the SHMC (or
Shelf Manager) for permission to move the AMC to the M6 state. Then the Carrier AMC will set the AMC Hot
Swap LED to indicate this state with a short blink. Once permission is received from the SHMC or higher-level
software, the AMC carrier will move to the M6 state.
The SHMC or higher level software can reject the request to move to the M6 state. If this occurs, the AMC
Carrier will return the Hot Swap LED to a solid off condition, indicating that the AMC has returned to M4 state.
If the AMC Carrier reaches the M6 state, either through an extraction request through the AMC handle latch,
the MMC communicates to the AMC Carrier that the module must discontinue operation in preparation for
removal. The Hot Swap LED continues to flash during this preparation time, just like it does at the M5 state.
When main AMC payload power is successfully removed from the AMC Bay, the Hot Swap LED remains lit,
indicating it is safe to remove the AMC from the AMC Carrier.
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Table 2-3: Hot-Swap LED Meaning
LED StatusMeaning
OffNormal status
Blinking Blue
Solid BlueReady for hot swap
Preparing for removal/insertion: Long blink indicates activation is in progress, short blink
when deactivation is in progress.
2.4AMC LEDs Signification
2.4.1Hot Swap (Blue)
Solid On (100 % on): FRU Inactive
Long Blink ( 90 % on): FRU Activation Request / FRU Activation In Progress
Solid Off ( 0 % on): FRU Active
Short Blink ( 10 % on): FRU Deactivation Request / FRU Deactivation In Progress
2.4.2Out of service (Red/Amber)[default : red]
Solid On: IPMC in reset
Fast Blink (~50 % on): IPMC upgrade/rollback in progress
Short Blink (10 % on): FRU Power Denied
Application Defined: May be controlled by application using PICMG API
2.4.3Health Led & HDD Activity (Amber/Green)[default :
green]
Green: Health Ok
Amber: Health Error (Critical) / Payload power down or in reset
Application Defined: May be controlled by application using PICMG API
Blink:HDD Activity
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3. Installing the Board
1 3 5 7
2 4 6 8
J4
1 3 5 7 9
2 4 6 8 10
J3
J8
W1
J5
Height Out of AMC.0 Rev 2 Spec. when
fitted with SAS HDD.
WARNING
JUMPER SETTINGS ( Default Setting)
JUMPER SETTINGS ( Default Setting)
JP2-ClearCMOSW1 1-2 - Reserved
out
Reserved
JP2-ClearCMOSW1 3-4 - Reserved
out
Reserved
JP2-ClearCMOSW1 5-6 - Reserved
out
Reserved
JP2-ClearCMOSW1 7-8 - Reserved
Reserved
in
3.1Setting Jumpers
3.1.1Jumper Description
Table 3-1: Jumper Description
Description
ReservedW1 1-2
ReservedW1 3-4
ReservedW1 5-6
ReservedW1 7-8
3.1.2Setting Jumpers & Locations
Figure 3-1: Jumper Location
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3.2Onboard Interconnectivity
3.2.1Onboard Connectors
Table 3-2: Onboard Connectors
DescriptionConnectorComments
AMC ConnectorJ4AMC Connector
SAS ConnectorJ5SAS Connector
3.3Board Hot Swap and Installation
Some precautions must be taken when connecting or disconnecting a board to:
1 Rail guides must be installed on the enclosure to slide the board to the backplane.
2 Do not force the board if there is mechanical resistance while inserting the board.
3 Use extractor handle to disconnect and extract the board from its enclosure.
WARNING
Always use a grounding wrist wrap before installing or removing the board from a
chassis.
3.3.1Installing an AMC
To install an AMC:
1 Remove the AMC filler panel.
2 Carefully engage the AMC into the card guide. Push the AMC until it fully mate with it's connector. Secure
the AMC handle to the locking position.
3 In normal condition, the blue LED shall turn ON as soon as the AMC is fully inserted. It will turn OFF at the
end of the hot swap sequence.
3.3.2Removing an AMC
To remove an AMC:
1 Open the AMC handle.
2 The blue LED will start blinking; wait until it is solid blue.
3 Extract the AMC by pulling it out with the handle.
Note:
Ensure that your OS is Hot Plug compliant before removing your AMC.
If, at any time, you encounter difficulties with your application or with any of our products, or if you simply
need guidance on system setups and capabilities, contact our Technical Support at:
North AmericaEMEA
Tel.: (450) 437-5682Tel.: +49 (0) 8341 803 333
Fax: (450) 437-8053Fax: +49 (0) 8341 803 339
If you have any questions about Kontron, our products, or services, visit our Web site at: www.kontron.com
Before returning any merchandise please do one of the following:
•Call
1 Call our Technical Support department in North America at (450) 437-5682 and in EMEA at +49
(0) 8341 803 333. Make sure you have the following on hand: our Invoice #, your Purchase
Order #, and the Serial Number of the defective unit.
2 Provide the serial number found on the back of the unit and explain the nature of your problem
to a service technician.
3 The technician will instruct you on the return procedure if the problem cannot be solved over
the telephone.
4 Make sure you receive an RMA # from our Technical Support before returning any merchandise.
•E-mail
1 Send us an e-mail at: RMA@ca.kontron.com
orderprocessing@kontron-modular.com
your company name, your address, your city, your postal/zip code, your phone number, and
your e-mail. You must also include the serial number of the defective product and a description
of the problem.
in North America and at:
in EMEA. In the e-mail, you must include your name,
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B.2When Returning a Unit
• In the box, you must include the name and telephone number of a contact person, in case
further explanations are required. Where applicable, always include all duty papers and
invoice(s) associated with the item(s) in question.
• Ensure that the unit is properly packed. Pack it in a rigid cardboard box.
• Clearly write or mark the RMA number on the outside of the package you are returning.
• Ship prepaid. We take care of insuring incoming units.
EHCIEnhanced Host Controller Interface. Specification for Universal Serial Bus specification, revision 2.0.
FPGAField-Programmable Gate Array
FRU
PCI Express and Advanced Switching on AdvancedMC. A subsidiary specification to the Advanced
Mezzanine Card Base Specification (AMC.0).
Ethernet Advanced Mezzanine Card Specification. A subsidiary specification to the Advanced
Mezzanine Card Base Specification (AMC.0).
Advanced Mezzanine Card Specification for Storage. A subsidiary specification to the Advanced
Mezzanine Card Base Specification (AMC.0).
American Standard Code for Information Interchange. ASCII codes represent text in computers,
communications equipment, and other devices that work with text.
Complementary Metal Oxide Semiconductor. Also refers to the small amount of battery (or capacitor)
powered CMOS memory to hold the date, time, and system setup parameters.
Field Replaceable Unit. Any entity that can be replaced by a user in the field. Not all FRUs are hot
swappable.
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AcronymsDescriptions
FWFirmWare
FWHFirmWare Hub. Boot flash connected to the LPC bus containing BIOS FW.
GbGigabit
GB(Same as GByte) GigaByte.
GByte(Same as GB) GigaByte.
GNDGrouND
HDDHard Disc Drive
HPMPICMG Hardware Platform Management specification family