Kontron AM4311 User Manual

User Guide

AM4311

Document Revision: 1.0
Issue Date: 28 July, 2009
Document ID: TECHNICAL_REFERENCE_MANUAL_AM4311

Revision History

Rev. Index Brief Description of Changes Date of Issue

0.5 Initial Issue 26 June, 2009

1.0 Updated Issue. Minor changes in Chapter 2 28 July, 2009

Imprint

Kontron AG may be contacted via the following:

North America EMEA

Kontron Canada, Inc. Kontron Modular Computers GmbH

4555 Ambroise-Lafortune Sudetenstrasse 7

Boisbriand, Québec 87600 Kaufbeuren

J7H 0A4 Canada Germany

Tel: [phone] [phone]

[phone]

Fax: [phone] [phone]

E-mail: [e-mail] [e-mail]

Visit our site at: www.kontron.com

Disclaimer

© 2009 Kontron AG, an International Corporation. All rights reserved.

The information in this user's guide is provided for reference only. Kontron does not assume any liability
arising out of the application or use of the information or products described herein. This user's guide may­contain or reference information and products protected by copyrights or patents and does not convey any
license under the patent rights of Kontron, nor the rights of others.

Kontron is a registered trademark of Kontron AG. All trademarks, registered trademarks, and trade names
used in this user's guide are the property of their respective owners. All rights reserved. This user's guide
contains information proprietary to Kontron. Customers may reprint and use this user's guide in other pub­lications. Customers may alter this user's guide and publish it only after they remove the Kontron name,
cover, and logo.

Kontron reserves the right to make changes without notice in product or component design as warranted by
evolution in user needs or progress in engineering or manufacturing technology. Changes that affect the
operation of the unit will be documented in the next revision of this user's guide.

Page ii AM4311 User Guide

Table of Contents

Table of Contents

Revision History........................................................................................................ ii

Imprint .................................................................................................................. ii

Disclaimer............................................................................................................... ii

Before You Begin ...................................................................................................... vii

When Working Inside a Computer.................................................................................. viii

Advisory Conventions ................................................................................................. ix

Safety Instructions.................................................................................................... x

Special Handling and Unpacking Instructions .................................................................. xi

Unpacking .......................................................................................................... xi

Powering up the System ......................................................................................... xi

Adapter Cables ..................................................................................................... xii

Storing the Boards ................................................................................................ xii

General Instructions on Usage ..................................................................................... xiii

Regulatory Compliance Statements ............................................................................... xiv

Two Year Warranty..................................................................................................... xv

1. Introduction........................................................................................... 2

1.1 Board Overview............................................................................................. 2

1.2 Board Diagrams............................................................................................ 2

1.2.1 Functional Block Diagram ........................................................................ 2

1.2.2 Front Panel .......................................................................................... 3

1.3 Technical Specifications ................................................................................. 5

1.3.1 General ............................................................................................... 5

1.3.2 AMC LEDs ............................................................................................. 5

1.3.3 Operating Voltages................................................................................. 5

1.3.4 Operation Power.................................................................................... 5

1.3.5 Temperature ......................................................................................... 5

1.3.6 Humidity ............................................................................................. 5

1.3.7 Altitude............................................................................................... 5

1.3.8 Vibration ............................................................................................. 6

1.3.9 Schock ................................................................................................ 6

1.3.10 Safety ................................................................................................. 6

1.3.11 Electromagnetic Compatibility .................................................................. 6

1.3.12 MTBF .................................................................................................. 6

1.4 Standards Compliance.................................................................................... 7

1.5 Related Publications...................................................................................... 7

Page iii AM4311 User Guide

Table of Contents

2. Functional Description ............................................................................... 9

2.1 Uplink Infrastructure ....................................................................................... 9

2.2 MMC........................................................................................................... 10

2.3 Board Sensors .............................................................................................. 10

2.3.1 Sensor List ........................................................................................... 10

2.3.2 OEM sensor types and OEM sensor event/reading types ................................... 12

2.3.3 Sensor Thresholds .................................................................................. 15

2.4 Board FRU Information .................................................................................. 15

2.4.1 Structure and Functionality...................................................................... 15

2.4.2 Board Specific FRU Data .......................................................................... 15

2.5 OEM Commands ............................................................................................ 16

2.5.1 Kontron-specific OEM commands .............................................................. 16

2.5.2 Board-specific OEM commands ................................................................. 22

2.5.3 Configuring Port Settings......................................................................... 26

3. Installation............................................................................................ 29

3.1 Safety Requirements...................................................................................... 29

3.2 Module Handle Positions ................................................................................ 30

3.3 Hot Swap Procedures ..................................................................................... 31

3.3.1 Hot Swap Insertion................................................................................. 31

3.3.2 Hot Swap Extraction ............................................................................... 33

Page iv AM4311 User Guide

List of Tables

List of Tables

Table 1-1: Blue LED State .......................................................................................... 3

Table 1-2: OOS LED State ........................................................................................... 3

Table 1-3: Health LED State........................................................................................ 4

Table 1-4: Related Publications................................................................................... 7

Table 2-1: Port Mapping ............................................................................................9

Table 2-2: Default Port Assignment ..............................................................................9

Table 2-3: Sensor List AM4311 .................................................................................. 10

Table 2-4: OEM Sensor List AM4311............................................................................ 12

Table 2-5: Temperature Sensor Thresholds [°C]............................................................. 15

Table 2-6: Voltage Sensor Thresholds.......................................................................... 15

Table 2-7: Kontron-specific OEM Command Overview ...................................................... 16

Table 2-8: Board-specific OEM Command Overview ......................................................... 22

Table 3-1: Module Handle Positions ........................................................................... 31

Page v AM4311 User Guide

List of Figures

List of Figures

Figure 1-1: AM4311 Functional Block Diagram................................................................2

Figure 1-2: AM4311 Front Panel ..................................................................................3

Figure 3-1: Module Handle Positions .......................................................................... 30

Page vi AM4311 User Guide

Preface

Before You Begin

Before handling the board, read the instructions and safety guidelines on the following pages to prevent
damage to the product and to ensure your own personal safety. Refer to the "Advisories" section for advi­sory conventions used in this user's guide, including the distinction between Warnings, Cautions and Notes.

• Always use caution when handling/operating the computer. Only qualified, experienced, authorized
electronics service personnel should access the interior of the computer. The power supplies produce
high voltages and energy hazards, which can cause bodily harm.

• Use extreme caution when installing or removing components. Refer to the installation instructions in
this user's guide for precautions and procedures. If you have any questions, please contact Kontron
Technical Support

WARNING

High voltages are present inside the chassis when the unit’s power
cord is plugged into an electrical outlet. Turn off system power,
turn off the power supply, and then disconnect the power cord from
its source before removing the chassis cover. Turning off the system
power switch does not remove power to components.

Page vii AM4311 User Guide

When Working Inside a Computer

Before taking covers off a computer, perform the following steps:

• Turn off the computer and any peripherals.

• Disconnect the computer and peripherals from power sources or subsystems to prevent electric shock
or system board damage. This does not apply to when hot-swapping parts.

• Disconnect telephone or telecommunications lines from the computer.

In addition, take note of these safety guidelines when appropriate:

• To help avoid possible damage to system boards, wait five seconds after turning off the computer be­fore removing a component, removing a system board, or disconnecting a peripheral device from the
computer.

• When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself.
Some cables have a connector with locking tabs. If you are disconnecting this type of cable, press in on
the locking tabs before disconnecting the cable. As you pull connectors apart, keep them evenly
aligned to avoid bending any connector pins. Also, before connecting a cable, make sure both connec­tors are correctly oriented and aligned.

Preface

CAUTION

Do not attempt to service the system yourself, except as explained in
this user’s guide. Follow installation and troubleshooting instruc­tions closely.

Page viii AM4311 User Guide

Advisory Conventions

This symbol and title indicate potential damage to hardware and tells
you how to avoid the problem.

Electric Shock

This symbol and title warn of hazards due to electrical shocks (> 60V)
when touching products or parts of them. Failure to observe the pre­cautions indicated and/or prescribed by the law may endanger your
life/health and/or result in damage to your material.

This symbol and title emphasize points which, if not fully understood
and taken into consideration by the reader, may endanger your
health and/or result in damage to your material.

Preface

CAUTION

CAUTION

WARNING

ESD Sensitive Device

This symbol and title inform that electronic boards and their compo­nents are sensitive to static electricity. Therefore, care must be taken
during all handling operations and inspections of this product, in
order to ensure product integrity at all times.

Please read also the section “Special Handling and Unpacking
Instructions”.

Note...

This symbol and title emphasize aspects the reader should read through care­fully for his or her own advantage.

CE Conformity

This symbol indicates that the product described in this manual is in
compliance with all applied CE standards. Please refer also to the sec­tion “Regulatory Compliance Statements” in this manual.

Page ix AM4311 User Guide

Preface

Safety Instructions

Your new Kontron product was developed and tested carefully to provide all features necessary to ensure its
compliance with electrical safety requirements. It was also designed for a long fault-free life. However, the
life expectancy of your product can be drastically reduced by improper treatment during unpacking and
installation. Therefore, in the interest of your own safety and of the correct operation of your new Kontron
product, you are requested to conform with the following guidelines.

WARNING

All operations on this device must be carried out by sufficiently
skilled personnel only.

WARNING

Do not connect a switch port to a telephone line.

WARNING

For installation in a Hot-Plug system, observe the safety instruc­tions specific to the system. Read the relevant documentation.

CAUTION

Electric Shock

High voltages are present inside the chassis when the unit’s power
cord is plugged into an electrical outlet. Turn off system power, turn
off the power supply, and then disconnect the power cord from its
source before removing the chassis cover. Turning off the system
power switch does not remove power to components.

Caution, Laser Light!

Laser light from fiber-optic transmission cables and components can damage
your eyes. The laser components plugged into the switch are Class 1 laser compo­nents. Class 1 laser is considered incapable of producing damaging radiation lev­els during normal operation or maintenance.

To avoid damaging your eyes and to continue safe operation in case of abnormal
circumstances:

• Never look directly into the outlets of fiber-optic transmission components
or fiber-optic cables with unprotected eyes.

• Never allow fiber-optic transmission path to operate until all the connec­tions have been made.

• Always fit protective plugs to any unused ports of the switch.

Page x AM4311 User Guide

Special Handling and Unpacking Instructions

ESD Sensitive Device

This symbol and title inform that electronic boards and their components
are sensitive to static electricity. Therefore, care must be taken during
all handling operations and inspections of this product, in order to
ensure product integrity at all times.

Unpacking

Follow these recommendations while unpacking:

• Remove all items from the box. If any items listed on the purchase order are missing, notify Kontron
customer service immediately.

• Inspect the product for damage. If there is damage, notify Kontron customer service immediately.

• Keep all the original packaging material for future storage or warranty shipments. If it is necessary to
store or ship the board please re-pack it as nearly as possible in the manner in which it was delivered.

Preface

Do not handle this product out of its protective enclosure while it is not used for operational purposes unless
it is otherwise protected.

Whenever possible, unpack or pack this product only at EOS/ESD safe work stations. Where a safe work sta­tion is not guaranteed, it is important for the user to be electrically discharged before touching the product
with his/her hands or tools. This is most easily done by touching a metal part of your system housing.

It is particularly important to observe standard anti-static precautions when changing mezzanines, ROM
devices, jumper settings etc. If the product contains batteries for RTC or memory back-up, ensure that the
board is not placed on conductive surfaces, including anti-static plastics or sponges. They can cause short
circuits and damage the batteries or conductive circuits on the board.

Powering up the System

Before any installation or setup, ensure that the board is unplugged from power sources or subsystems.

If you encounter a problem, verify the following items:

• Make sure that all connectors are properly connected.

• Verify your boot devices.

• If the system does not start properly, try booting without any other I/O peripherals attached, including
AMC adapters.

Page xi AM4311 User Guide

Preface

Make sure your system provides the minimum DC voltages required at the board's slot, especially if DC power
is carried by cables.

If you are still not able to get your board running, contact our Technical Support for assistance.

Adapter Cables

Because adapter cables come from various manufacturers, pinouts can differ. The direct crimp design
offered by Kontron allows the simplest cable assembly. All cables are available from Kontron Sales Depart­ment.

Storing the Boards

Electronic boards are sensitive devices. Do not handle or store device near strong electrostatic, electromag­netic, magnetic or radioactive fields.

Page xii AM4311 User Guide

Preface

General Instructions on Usage

In order to maintain Kontron’s product warranty, this product must not be altered or modified in any way.
Changes or modifications to the device, which are not explicitly approved by Kontron AG and described in
this manual or received from Kontron’s Technical Support as a special handling instruction, will void your
warranty.

This device should only be installed in or connected to systems that fulfill all necessary technical and spe­cific environmental requirements. This applies also to the operational temperature range of the specific
board version, which must not be exceeded. If batteries are present their temperature restrictions must be
taken into account.

Page xiii AM4311 User Guide

Preface

Regulatory Compliance Statements

FCC Compliance Statement for Class B Devices

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interfer­ence in a residential installation. This equipment generated, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experience radio/TV technician for help.

WARNING

This is a Class B product. If not installed in a properly shielded enclo­sure and used in accordance with this User's Guide, this product may
cause radio interference in which case users may need to take addi­tional measures at their own expense.

Safety Certification

All Kontron equipment meets or exceeds safety requirements based on the IEC/EN/UL/CSA 60950-1 family of
standards entitled, "Safety of information technology equipment." All components are chosen to reduce
fire hazards and provide insulation and protection where necessary. Testing and reports when required are
performed under the international IECEE CB Scheme. Please consult the "Kontron Safety Conformity Policy
Guide" for more information.

CE Certification

The product described in this user's guide was tested in a representative system and is found to be compliant
with the CE marking requirements. For computer systems to remain CE compliant, only CE-compliant parts
may be used. Maintaining CE compliance also requires proper cable and cabling techniques. Although Kon­tron offers accessories, the customer must ensure that these products are installed with proper shielding to
maintain CE compliance. Kontron does not offer engineering services for designing cabling systems. In addi­tion, Kontron will not retest or recertify systems or components that have been reconfigured by customers.

Page xiv AM4311 User Guide

Preface

Two Year Warranty

Kontron AG grants the original purchaser of Kontron’s products a TWO YEAR LIMITED HARDWARE WARRANTY as
described in the following. However, no other warranties that may be granted or implied by anyone on
behalf of Kontron are valid unless the consumer has the express written consent of Kontron AG.

Kontron AG warrants their own products, excluding software, to be free from manufacturing and material
defects for a period of 24 consecutive months from the date of purchase. This warranty is not transferable
nor extendible to cover any other users or long-term storage of the product. It does not cover products
which have been modified, altered or repaired by any other party than Kontron Modular Computers GmbH or
their authorized agents. Furthermore, any product which has been, or is suspected of being damaged as a
result of negligence, improper use, incorrect handling, servicing or maintenance, or which has been dam­aged as a result of excessive current/voltage or temperature, or which has had its serial number(s), any
other markings or parts thereof altered, defaced or removed will also be excluded from this warranty.

If the customer’s eligibility for warranty has not been voided, in the event of any claim, he may return the
product at the earliest possible convenience to the original place of purchase, together with a copy of the
original document of purchase, a full description of the application the product is used on and a description
of the defect. Pack the product in such a way as to ensure safe transportation (see our safety instructions).

Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own discretion, or
to refund the original cost of purchase, if appropriate. In the event of repair, refunding or replacement of
any part, the ownership of the removed or replaced parts reverts to Kontron Modular Computers GmbH, and
the remaining part of the original guarantee, or any new guarantee to cover the repaired or replaced items,
will be transferred to cover the new or repaired items. Any extensions to the original guarantee are consid­ered gestures of goodwill, and will be defined in the “Repair Report” issued by Kontron with the repaired or
replaced item.

Kontron Modular Computers GmbH will not accept liability for any further claims resulting directly or indi­rectly from any warranty claim, other than the above specified repair, replacement or refunding. In particu­lar, all claims for damage to any system or process in which the product was employed, or any loss incurred as
a result of the product not functioning at any given time, are excluded. The extent of Kontron Modular Com­puters GmbH liability to the customer shall not exceed the original purchase price of the item for which the
claim exists.

Kontron Modular Computers GmbH issues no warranty or representation, either explicit or implicit, with
respect to its products’ reliability, fitness, quality, marketability or ability to fulfil any particular application
or purpose. As a result, the products are sold “as is,” and the responsibility to ensure their suitability for any
given task remains that of the purchaser. In no event will Kontron be liable for direct, indirect or consequen­tial damages resulting from the use of our hardware or software products, or documentation, even if Kontron
were advised of the possibility of such claims prior to the purchase of the product or during any period since
the date of its purchase.

Please remember that no Kontron Modular Computers GmbH employee, dealer or agent is authorized to make
any modification or addition to the above specified terms, either verbally or in any other form, written or
electronically transmitted, without the company’s consent.

Page xv AM4311 User Guide