Konica Minolta MAGICOLOR 6110 User Manual

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magicolor 6110 User’s Guide

1800647-001A

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Thank You

Thank you for purchasing a magicolor 6110. Your magicolor 6110 is specially designed for optimal performance in Windows, Macintosh, and networking environments.

Trademarks

The following are registered trademarks of MINOLTA-QMS, Inc.: QMS, the MINOLTAQMS logo, Crown, CrownNet, and magicolor.

Minolta is a trademark of Minolta Co., Ltd. Other product names mentioned in this guide may also be trademarks or registered trademarks of their respective owners.

Proprietary Statement

The digitally encoded software included with your printer is Copyrighted © 2001 by MINOLTA-QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of MINOLTA-QMS, Inc.

This guide is Copyrighted © 2001 by MINOLTA-QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This document may not be copied, in whole or part, nor transferred to any other media or language, without written permission of MINOLTA-QMS, Inc.

Notice

MINOLTA-QMS, Inc. reserves the right to make changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and omissions. However, MINOLTAQMS, Inc. makes no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide. MINOLTA-QMS, Inc. assumes no responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating the equipment, or in connection with the performance of the equipment when so operated.

Registering the Printer

—Fill out and send in the

Mail

registration card enclosed in your shipment or downloaded from www.onlineregister.com/ minolta-qms/

Internet

instructions on www.onlineregister.com/ minolta-qms/

Software Utilities

Follow the instructions on the CD-ROM.

—Follow the

CD-ROM

—

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1 Replacing Consumables .............................. ... ....................................... ... .......7

Consumable Life Expectancies 8 Replacing Consumables 9

Ordering Consumables 11

Replacing a Toner Cartridge 11

Toner Cartridge Life 12 Toner Cartridge Handling 13 Toner Cartridge Replacement 13

Refilled Toner Cartridges 15 Replacing the OPC Belt Cartridge 15 Replacing the Fuser Oil Bottle 20 Replacing the Cleaning Roller 23 Replacing the Waste Toner Bottle 25 Replacing the Ozone Filter 27

2 Using Media .....................................................................................................29

Introduction 30 Media Storage and Handling 30

Media Trays 32 Printing Area 32

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Page Margins 36 Image Alignment 36 Output Tray 36

Media 37

Plain Paper 38 Envelopes 38 Glossy Media 39 Labels 40 Letterhead and Memo Media 41 Postcards (Japanese size) 41 Thick Stock 42 Transparencies 42

Loading Media 44

Preparing the Paper 44 Refilling the Media Tray 44 Duplexing 47 Using Media Other Than Plain Paper 48 Loading and Printing Envelopes 48 Loading and Printing Thick Stock (Including Glossy Media and Labels) 49 Loading and Printing Transparencies 50 Print Media and Your Warranty 50

3 Maintaining the Printer ....................................................................................51

Maintaining the Printer 52 Cleaning 54

Cleaning Schedule 54

Cleaning the Printer 55

Guidelines for Cleaning Inside the Printer 56 Cleaning the Transfer Unit 56 Cleaning the OPC Belt Cartridge 60 Cleaning the Laser Lens 63 Cleaning the Exterior of the Printer 64

Maintenance Schedule 65

Preventive Maintenance Schedule 65 Replacement Schedule 65

4 Troubleshooting ..............................................................................................69

Introduction 70

Printing a Status Page 70 Preventing Media Jams 71 Automatic Jam Recovery 72 Understanding the Media Path 72

Media Path with Optional Duplex Unit 73 Understanding Media Jam Status Messages 73 Clearing Media Jams 74

Handling Media Jams by Location 75

Contents2

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Misfeed Jams 75 Inner Jams, Outer and Drum Jams 76 Duplex Unit Jams 79

Clearing Other Jams 81 Solving Problems with Media Jams 82 Solving Other Problems 84 Solving Problems with Printing Quality 87 Status, Error, and Service Messages 97

Status and Error Messages 98

Service Messages 105

HP-GL Error Codes and PCL Error Codes 109

PostScript Errors 110 Additional Assistance 110

5 Installing Other Accessories ................... ....................................... ... ...........111

Introduction 112 Antistatic Protection 113 BuzzBox 114

What's in the Kit? 114

Installing BuzzBox 114

Using BuzzBox 116 Cabinet 116 Color Calibration Kit 116 Dual In-Line Memory Modules (DIMMs) 116

How Much Memory Do You Need? 117

Minimum System Memory Requirements 117 Duplex Unit 122 Emulations, Fonts, and Other Software 126

Emulations 126

Fonts 129 Lower Feeder Unit (LFU) 132

Media Trays 140 Interfaces and Daughterboards 143

Interfaces 143 SCSI Interface 146 Internal IDE Hard Disk Drive 148 SC-210 Color Convenience Copier 151 Security Key 151

What's in the Kit? 151

Setting Configuration Menu Passwords 152

Using Configuration Menu Passwords 154 Time-of-Day Clock 154

6 Color Printing ................................................................................................159

Introduction 160

Color Management and Control 160

Contents

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MINOLTA-QMS QCOLOR Technology 160 Further Information 161

7 Repacking the Printer ...................................................................................163

Storing the Printer 164 Relocating Your Printer 164 Repacking the Printer 165

What's Involved? 166 Remove the Cables and Media Tray(s) 167 Remove the Toner Cartridges 167 Prepare the Fuser Unit 167 Change the Waste Toner Bottle 169 Remove the Duplex Unit 170 Remove the Lower Feeder Unit(s) 171 Repack the Printer 174

Checklist 174

Repacking 175

A Technical Specifications ..............................................................................179

Requirements 180

Space Requirements 180

Power Requirements 181

Location Requirements 182

Computer Requirements 184

ENERGY STAR Compliance 184 Engine and Controller Specifications 185

Engine 185

Print Speed—Simplex 185

Print Speed—Autoduplex 186

General 186

Controller 187

Electrical 189

Physical 191 Print Media 191

Consumable Life Expectancies 192 Document Option Commands 195 Supported DOCs 195

Header/Trailer Page Commands 195

HP-GL Emulation Commands 195

HP PCL 5e Emulation Commands 196

Lineprinter Emulation Commands 196

PostScript Emulation Command 196

CCITT Groups 3 and 4 Commands 196

Document Formatting 197

Job and Subjob Boundary Commands 197

LN03 Plus Commands (Optional Emulation Required) 198

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CALS Commands (Optional Emulation Required) 198 TIFF Commands (Optional Emulation Required) 198

Menu Chart Conventions 198

Operator Control Menu 199 Administration Menu 200 Administration/Communications/Resident NIC/CrownNet Menu 201 Installation Menu 206

Index .................................................................................................................207

Contents

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Page 9

Replacing

Consumables

Page 10

Consumable Life Expectancies

What is the life expectancy of consumables?

Attention

Consumable life is expressed in simplex letter/A4 pages @ normal 5%

coverage in continuous printing. A duplex page is equivalent to two

simplex pages.

The stated life expectancy of each consumable is based on printing

under specific operating conditions, such as ratio of color to

monochrome, and media type and size. The actual life expectancy will

vary (or be reduced) depending on these and other printing variables,

including continuous (optimal consumable life) or intermittent (for

example, one-page jobs) printing, ambient temperature, and humidity.

What is a consumable?

For the magicolor 6110, consumables include the cleaning roller, fuser oil

bottle, OPC belt cartridge, toner cartridge, and the waste toner bottle.

What is a plane?

plane

black-only, single-sided (simplex) print job makes one pass (plane).

of the OPC belt, since most color print jobs use all four toner colors. An

image

may consist of up to eight passes of the OPC belt if all toners are used.

The number of sheets/faces printed shown on the startup page may differ

from the sheets printed and faces printed statistics in CrownView and on the

consumables statistics page (Operator Control/Consumables/Print Statistics).

The numbers on the startup page refer to number of sheets/faces printed

during the lifetime of the printer. The numbers in CrownView and on the

consumables statistics page refer to the number of sheets/faces printed to

date during the current consumables tracking period (Administration/

Consumables/Start Period menu).

is a single

single-sided

is four planes. A

pass

color

of the OPC belt (one toner color). For example, a

page

(also called a

two-sided

face

) consists of up to four passes

(duplex) color page (also called a

sheet

)

Where can I get more information?

For further information about the consumables statistics page and replace-

ment menus, refer to the

CrownBook

Consumable Life Expectancies8

Page 11

Replacing Consumables

Attention

Failure to follow instructions as outlined in this printer documentation could result in voiding your warranty.

Use of consumables not manufactured by MINOLTA-QMS may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.

The following messages indicate that an item needs to be replaced.

Item/ Message Display

Cleaning roller

REPLACE CLEANING ROLLER

Fuser oil botle

REPLACE OIL BOTTLE

Maximum Life Expectancy

20,000 pages

12,000 pages

Minimum Life Expectancy

This item needs replacing by user after...

REPLACE CLEANING ROLLER displays

in the message window (after 20,000 pages).

FUSER OIL EMPTY displays

in the message window (after up to 12,000 pages).

Comment

If a previously used cleaning roller is installed and the usage information is reset, the monitoring system will provide incorrect usage information.

See “Replacing the Cleaning Roller” on page 23.

Fuser oil life is media dependent. Heavy coverage, intermittent printing, and different media types can use up oil at an accelerated rate, reducing fuser oil bottle life.

Replacing Consumables

See “Replacing the Fuser Oil Bottle” on page 20.

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Item/ Message Display

OPC belt cartridge

REPLACE BELT

Toner

<COLOR>

TONER EMPTY

Maximum Life Expectancy

120,000 planes (usually occurs with continuous use)

14,000 planes black (K); 8,500 planes per cartridge of cyan, magenta, and yellow (CMY)

Minimum Life Expectancy

60,000 planes (may occur with job sizes averaging one page)

This item needs replacing by user after...

REPLACE BELT

displays in the message window (up to 120,000 pages).

COLOR

< EMPTY displays

in the message window (after approximately 14,000 planes per black cartridge and 8,500 planes per yellow, magenta, and cyan cartridge).

> TONER

Comment

Other factors also affect cartridge life.

See “Replacing the OPC Belt Cartridge” on page 15.

The initial starter toner kit that is shipped with your printer will contain four toner cartridges with half of the capacity of the replacement toner cartridges. This means that the initial starter black toner cartridge has a life of 7,000 letter/ A4-size planes (@ 5% coverage), while the initial starter cyan, magenta, and yellow toner cartridges each have a life of 4,250 letter/A4-size planes (@ 5% coverage of each color).

Waste toner bottle

CHECK WASTE TONER

18,000 pages

CHECK WASTE TONER displays

in the message window (after 18,000 color planes).

Replacing Consumables10

See “Replacing a Toner Cartridge” on page 11.

See “Replacing the Waste Toner Bottle” on page 25.

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Item/ Message Display

Ozone filter*

Notes *Ozone filters are maintenance items that are user-installable.

Maximum Life Expectancy

12 months 12 months “Replacing the

Minimum Life Expectancy

This item needs replacing by user after...

Comment

Ozone Filter” on page 27.

Ordering Consumables

How do I order consumables?

Choosing the right consumables for your magicolor 6110 printer not only increases its reliability and performance, but also minimizes the risk of damage.

For example, only MINOLTA-QMS toner cartridges are designed to meet the exact specifications of your MINOLTA-QMS printer, giving maximum performance, efficiency, and long life.

Toner cartridges and other consumables for the magicolor 6110 are available from your local vendor or Q-SHOP (www.q-shop.com).

Where can I get more information?

See the MINOLTA-QMS office nearest you for information on ordering.

Service & Support Guide

for the telephone number of the

Replacing a Toner Cartridge

Characters and images are created in your laser printer through a process that applies toner to the photosensitive (OPC) belt (which functions like photographic film). Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.

The carbon-particle toner is nontoxic. If you get toner on your hands,

wash them in cool water or a neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.

Replacing a Toner Cartridge

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WARNING!

If you get toner in your eyes, wash it out immediately and consult a

doctor. Material Safety Data Sheets (MSDS) information can be found at

www.minolta-qms.com (click on the Answer Base).

ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt

sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen.

MSDS-Informationen (Material Safety Data Sheets; Datenblätter zur

Materialsicherheit) finden Sie im Internet unter www.minolta-qms.com

(klicken Sie auf “Answer Base”).

Toner Cartridge Life

A toner cartridge contains enough toner to print the following number of letter/

A4-size planes:

Color Rated life @ normal 5% coverage

Black 14,000 planes Yellow 8,500 planes Magenta 8,500 planes Cyan 8,500 planes

Initial starter black toner cartridges will print 7,000 letter/A4-size

planes, while the yellow, magenta, and cyan initial starter toner cartridges will each print 4,250 letter/A4-size planes at normal 5% coverage.

When toner runs low in a cartridge,

message window. Printing continues even though the warning appears.

However, the color gradually fades, so replace the toner cartridge as soon

as possible.

When toner is low, it’s sometimes helpful to take the cartridge out of the

printer and redistribute the toner by gently rocking the cartridge horizontally

side to side (as you do for a new cartridge) five or six times. Then reinstall the

cartridge.

<COLOR>

If the

you redistribute the toner and print quality is affected, you must replace the

toner cartridge.

The printer, approximately 100 planes after detecting that toner in a cartridge

is low, displays

TONER LOW message remains in the message window after

<COLOR>

TONER EMPTY in the message window.

<COLOR>

TONER LOW displays in the

Replacing a Toner Cartridge12

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If the user changes the toner before it is empty and does not reset the counter (Operator Control/Consumables/Item Replaced), the consumable status will be incorrect.

Toner Cartridge Handling

Keep toner cartridges

„ In their packaging until you’re ready to install them. „ In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 95° F (35° C) and the maximum storage humidity is 80% without condensation.

„ Level during storage.

Do not stand or store cartridges on their ends or turn them upside down; the toner inside the cartridges may become caked or unequally distributed.

„ Away from salty air and corrosive gases such as aerosols.

How do I replace a toner cartridge?

Toner Cartridge Replacement

Your printer uses four toner cartridges: black, yellow, magenta, and cyan.

Check the message display to see what toner color is out.

Open the printer’s front cover.

Press the front cover latch on the upper right side of the printer.

Remove and discard the empty toner cartridge.

WARNING!

Dispose of the used toner cartridge according to your local regulations. Do not dispose of it by burning.

ACHTUNG! Entsorgen Sie alte Tonerkassetten keinesfalls durch Verbrennen, sondern ordnungsgemäß entsprechend den lokalen Bestimmungen.

Replacing a Toner Cartridge

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Remove the new toner cartridge from its shipping bag.

Attention

Do not hold the toner cartridge vertically.

Distribute the toner inside the cartridge.

Holding a cartridge with both hands, gently rock it

five or six times.

tally

Carefully remove the tape by pulling on the tab.

horizon-

Remove the protective cover from the cartridge.

Align the toner cartridge with the cartridge guides, and gently push the cartridge into the printer.

orange

Each toner cartridge has a colored label that corresponds to a colored label to the right of the cartridge slots. Always install the toner cartridge in the slot with a label of the same color.

While the cartridges may appear not to be fully inserted, gently closing the front cover will guide them to their proper operating position.

K Y M C

Colored

labels

Attention

If a toner cartridge doesn’t slide in easily, don’t force it.

Replacing a Toner Cartridge14

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Close the printer’s front cover.

Print at least 20 sheets to make sure the toner in the new cartridge has settled properly.

Refilled Toner Cartridges

Attention

Refilled toner cartridges may produce variations in toner quality and reliability and can reduce the print quality of your documents. Any damage to the printer or quality problems caused by a refilled toner cartridge use will void your warranty.

Replacing the OPC Belt Cartridge

WARNING!

The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it.

ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abühlen, bevor Sie diese berühren.

Replacing the OPC Belt Cartridge

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Attention

The OPC belt is

extremely sensitive

to bright light and

direct sunlight.

Always leave it in its

protective bag until

you’re ready to install

it. Any exposure to light should be avoided and limited to less than two

minutes, or permanent damage could result.

If you suspect a belt is damaged due to exposure to light, put the belt in

a dark place to recover. Depending on the amount of exposure,

recovery may take up to two hours. Recovery time is dependent on the

amount of exposure sustained, and recovery is not guaranteed.

Any damage resulting from mishandling of the OPC belt cartridge will

void the warranty of the OPC belt cartridge. Also, handle the cartridge

carefully by its sides so you don’t touch the surface (the green part) of

the belt. The belt cartridge is extremely sensitive to hand oils and

scratches, both of which reduce print quality.

When the top cover is opened, the fuser unit temperature drops

gradually (one hour wait time). Do not replace the OPC belt cartridge

until you are sure that the fuser unit has cooled down.

When the OPC belt cartridge is worn out, the message REPLACE BELT

appears. The printer will not print until the OPC belt is replaced.

When you replace the OPC belt cartridge after a REPLACE BELT message

displays in the message window, the printer automatically recovers.

The OPC belt life is directly related to the number of rotations of the belt.

Longest belt life is achieved with continuous printing. Intermittent printing with

small job sizes requires cleaning rotations before and after each job, and sub-

sequently will impact OPC life.

Replacing the OPC Belt Cartridge16

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How do I replace an OPC belt cartridge?

Open the printer’s top and front covers.

Attention

If you have installed a duplex unit, it must be opened before the printer’s top cover.

Attention

Opening the front cover pulls the toner cartridges forward slightly to make room for the OPC belt cartridge. You could damage the OPC belt if you don’t do this.

Replacing the OPC Belt Cartridge

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Rotate up the two lock levers (one on each side of the OPC belt cartridge).

Remove the used OPC belt cartridge.

WARNING!

Dispose of the used OPC belt cartridge according to your local

regulations. Do not dispose of it by burning.

ACHTUNG! Entsorgen Sie die Trommeleinheit ordnungsgemäß

entsprechend den lokalen Bestimmungen.

Remove the new OPC belt cartridge from its packaging.

Pull out the two orange tensionrelease pins A (one on each side of the cartridge), and then remove the protective sheet B from the cartridge.

The green surface of the cartridge faces you. The white powder

lubricant on a new OPC belt is normal; it won’t affect quality.

Replacing the OPC Belt Cartridge18

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Holding the cartridge above the printer, align the guide pins on the cartridge with the guide slots in the lock levers.

Attention

When lowering the cartridge into the guide slots, the metal contact on the lower-left side of the cartridge should be aligned outside of the left guide slot.

Gently guide the cartridge into the printer.

Attention

The cartridge should slide easily into the printer. Don’t force it.

Metal contact

Rotate the two lock levers to secure the OPC belt cartridge in the printer.

Replacing the OPC Belt Cartridge

Page 22

Close the printer’s top cover.

If you have a duplex unit installed, close the unit’s top cover.

Close the printer’s front cover.

In the Operator Control/ Consumables/Item Replaced/OPC Cartridge menu choose reset the consumables usage monitoring system.

To access consumables usage information, use the Operator Control/

Consumables/Print Statistics menu or the CrownView printer web page.

Yes

You should manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.

Replacing the Fuser Oil Bottle

The fuser oil provides a lubricant necessary for the proper functioning of the

printer.

WARNING!

The fuser unit can become extremely hot and cause severe

burns. Make sure the unit is cool before handling it.

ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß

Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige

Zeit abühlen, bevor Sie diese berühren.

Attention

When the top cover is opened, the fuser unit temperature drops

gradually (one hour wait time). Do not replace the fuser oil bottle until

you are sure that the fuser unit has cooled down.

Replacing the Fuser Oil Bottle20

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How do I replace the fuser oil?

Nozzle

When the oil in the fuser oil bottle is expended, the message FUSER OIL EMPTY appears and the printer does not print. Replace the fuser oil bottle.

After the new bottle is installed, printing automatically resumes.

Turn off the printer.

Open the top cover of the printer.

Attention

If you have installed a duplex unit, it must be opened before the printer’s top cover.

Rotate the two fuser oil bottle lock levers to release the fuser oil bottle.

Remove the empty fuser oil bottle.

Attention

Hold a sheet of paper under the oil bottle as you remove it, so no oil drips into the printer.

Turn the nozzle on the opening on the bottom clockwise to close it.

Use the fuser oil remover syringe that came with your printer or an eye-dropper to remove any excess oil from the printer.

Dispose of the oil and fuser oil bottle in

accordance with local safety laws and regulations.

Replacing the Fuser Oil Bottle

Page 24

Install the new fuser oil bottle (nozzle down).

Rotate the two oil bottle levers to lock the oil bottle into place.

Close the top cover and turn on the printer.

If you have a

duplex unit installed, close the unit’s top cover.

In the Operator Control/ Consumables/Item Replaced/Fuser Oil menu choose reset the consumables usage monitoring system.

Yes

You should manually reset the consumables usage monitoring

system to ensure accurate consumables monitoring.

To access consumables usage information, use the Operator Control/

Consumables/Print Statistics menu or the CrownView printer web page.

Replacing the Fuser Oil Bottle22

Page 25

Replacing the Cleaning Roller

WARNING!

The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it.

ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abühlen, bevor Sie diese berühren.

Attention

When the top cover is opened, the fuser unit temperature drops gradually (one hour wait time).

Do not replace the cleaning roller until you are sure that the fuser unit has cooled down.

How do I replace the cleaning roller?

Turn off the printer.

Open the top cover of the printer.

Attention

If you have installed a duplex unit, it must be opened before the printer’s top cover.

Replacing the Cleaning Roller

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Open the two cleaning roller lock levers.

Grasp the handle of the cleaning roller and remove it.

Install the new cleaning roller.

Cleaning roller

Close the two cleaning roller lock levers.

Replacing the Cleaning Roller24

Page 27

Close the top cover and turn on the printer.

If you have a

duplex unit installed, close the duplex unit’s top cover.

In the Operator Control/ Consumables/Item Replaced/Cleaning Roller menu choose

Yes

to reset the consumables usage monitoring system.

You should manually reset the consumables usage monitoring

system to ensure accurate consumables monitoring.

To access consumables usage information, use the Operator Control/Consumables/Print Statistics menu or the CrownView printer web page.

Replacing the Waste Toner Bottle

How do I replace the waste toner bottle?

Open the front cover.

Replacing the Waste Toner Bottle

Page 28

Take out the used waste toner bottle.

Use the label on the side of the used waste toner bottle to seal the opening.

WARNING!

e of the used waste toner bottle according to your local

Dispos

regulations. Do not dispose of it by burning.

Holder

Waste toner bottle

ACHTUNG! Entsorgen Sie den Alttonerbehälter keinesfalls, indem Sie ihn verbrennen, sondern ordnungsgemäß entsprechend den lokalen Bestimmungen.

Set the new waste toner bottle in the holder.

Close the cover.

Replacing the Waste Toner Bottle26

Page 29

In the Operator Control/Consumables/Item Replaced/Waste Toner Bottle menu choose

To access consumables usage information, use the Operator Control/ Consumables/Print Statistics menu or the CrownView printer web page.

Yes

to reset the consumables monitoring system.

When you replace the waste toner bottle after a

TONER

automatically recovers. However, you should manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.

message displays in the message window, the engine

Replacing the Ozone Filter

How do I replace the ozone filter?

The ozone filter reduces exhausted ozone gas. It should be replaced every 12 months.

Slide open the ozone filter door on the left rear of the printer.

Remove the ozone filter from the case.

Dispose of the used ozone

filter according to your local regulations.

CHECK WASTE

Install a new ozone filter in the case.

Reinstall the ozone filter case.

Replacing the Ozone Filter

Page 30

Page 31

Using Media

Page 32

Introduction

This chapter provides information on handling, selecting, and storing media.

Media Storage and Handling

How do I store media?

When storing media, avoid

„ Direct sunlight „ Excess heat and humidity „ Dust

If media has been removed from its wrapper, place it in its original packaging and store in a cool, dark place on a level surface.

Before purchasing a large quantity or special media, do a trial printing with the same media and check print quality.

What should I watch out for when handling/loading media?

Attention

Do not use the media types listed below. These could cause poor print quality, media jams, or damage to the printer.

Do not use media that is

„ Meant for ink jet printers „ Folded, embossed, warped, or wrinkled „ Perforated or prepunched „ Too slick, too coarse „ Composed of foil or gilt „ Coated with a processed surface (such as carbon paper, heat-sensitive

paper, heat-pressure paper)

„ Irregularly shaped (not rectangular); not uniform in size „ Bound with glue, tape, or paper clips „ Attached to ribbons, hooks, buttons, etc. „ Any other media that is not approved

Introduction30

Page 33

What should I watch out for when loading envelopes?

)

Do not use envelopes that have

„ Sticky flaps „ Metal clasps, fasteners, transparent windows, peel-off strips for sealing „ Material that will melt, vaporize, offset discolor, or emit dangerous fumes

What should I watch out for when loading labels?

Do not use labels that have

„ Label(s) already peeled off „ Labels that peel off easily „ Glue or sealer that might come off „ Material that will melt, vaporize, offset discolor, or emit dangerous fumes

Do not use

OK to use

Shiny backed paper

Paper cut into labels

Media Storage and Handling

Full page labels (uncut

Page 34

Media Trays

Location Media tray Sheet capacity

Upper Universal (standard) Tray 1 250 Upper Letter/A4 (optional) (replaces the

universal tray)

Lower Lower feeder unit (LFU) (up to two

optional) Trays 2 and 3

Notes

You may rename these trays for your convenience. See the

CrownBook

for more information.

250

500 each

Printing Area

What sizes of media can I use?

Your printer supports full-color printing on all media sizes. Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of memory available for the full-page frame buffer). The imageable (printable) area for media sizes except oversize is the page size minus 0.197" (5 mm) from the edges. The imageable (printable) area for oversize media left and right edges is the page size minus 0.393" (10 mm).

Printing Area32

Page 35

Media Media Size Simplex Imageable

Area

Inches Millimeters Inches Millimeters A3 A4

A4 Transparency

B4 B5 (ISO)

Envelope B5 (JIS)

Commercial #10 Envelope

International DL Envelope

Executive Japanese

Postcard Ledger Legal

Letter Letter

Transparency

Oversize Oversize Oversize Notes

11.7x16.5 297.0x420.0 11.3x16.1 287.0x410.0 U/L Yes

8.2x11 .7 210.0x297.0 7.8x11.3 200.0x287.0 U/A/L Yes

8.2x11 .7 210.0x297.0 7.8x11.3 200.0x287.0 Auto.** U/A No

10.1x14.3 257.0x364.0 9.7x13.9 247.0x354.0 U/L No

6.9x9.8 176.0x250.0 6.5x9.4 166.0x240.0 Thick F No

7.2x10.1 182.0x257.0 6.7x9.7 172.0x247.0 U/L No

4.1x9.5 105.0x241.3 3.7x9.1 95.0x231.3 Thick F No

4.3x8.7 110.0x220.0 3.9x8.2 100.0x210.0 Thick F No

7.3x10.5 184.0x267.0 6.9x10.1 174.0x257.0 U Yes

3.9x5.8 110.0x148.0 3.5x5.4 100.0x138.0 Thick F No

11.0x17.0 279.4x432.0 10.6x16.6 269.4x422.0 U/L Yes

8.5x14.0 215.9x355.6 8.1x13.6 205.9x345.6 U/L Yes

8.5x11 .0 215.9x279.4 8.1x10.6 205.9x269.4 U/A/L Yes

8.5x11 .0 215.9x279.4 8.1x10.6 205.9x269.4 Auto.** U/A No

13.0x19.0 330.2x482.6 12.2x17.8 310.2x452.6 U Yes

13.0x18.0 330.2x457.2 12.2x17.6 310.2x447.2 U No

12.0x18.0 304.8x457.2 11.2x17.6 284.8x447.2 U No

* U = Upper universal media tray (250 sheet)

A = Upper letter/A4 (optional) media tray (250 sheet) F = Upper media tray with optional envelope or postcard feeder L = Lower feeder unit (optional) media tray (500 sheet)

**Transparencies and plain paper up to 24 lb bond [90 g/m mode to print; other media types/weights use the Glossy Stock or Thick Stock mode. Transparencies must also be selected in the driver. ***An optional duplex unit can be added to all models that have a lower feeder unit attached. Only plain paper can be autoduplexed.

Printer Mode

Input Source *

] use the Automatic

Autoduplex ***

Printing Area

Page 36

Nonprintable versus Nonguaranteed Print Area

What is the difference between a nonprintable and nonguaranteed area?

Nonguaranteed areas are areas on which you can print, but image quality in these areas might be compromised.

All A3, envelope, ledger,

postcard, and oversize media is fed in the portrait (short edge first) orientation.

Since other media sizes can be fed into the printer either short- or long-edge first, the “leading edge” isn’t necessarily the top of the page.

Check the orientation of the media in the media tray to determine which side is the “leading edge.”

Leading edge

Printing Area34

Page 37

Imageable (Printable) Area

Nonprintable area

Media feed direction

Leading edge

Guaranteed area

Nonguaranteed area

Trailin g ed ge

Nonguaranteed area

Nonprintable area

Plain paper, front side, all edges (media up to but not including 12” x 18” (304.8 mm x 457.2 mm)

Duplex (back side, leading edge)* 0.078" (2 mm) Duplex, front side* 0.118" (3 mm) Thick stock, labels, transparencies,

front side only, all edges Envelopes Varies Side margins for media 12” x 18”

(304.8 mm x 457.2 mm) and larger *An optional duplex unit can be added to all models that have a lower feeder unit

attached. Only plain paper can be duplexed.

0.197" (5 mm) 0.078" (2 mm)

0.393” (10 mm) N/A

Nonprintable area

For nonguaranteed area, add another

0.197" (5 mm)

Printing Area

Page 38

Envelopes

Print orientation is determined by your application.

Nonprintable area 0.197" (5 mm)

Nonguaranteed area

Guaranteed

area

Page Margins

Margins are set through your application. Some applications allow you to set custom page sizes and margins while others have only standard page sizes and margins from which to choose. If you choose a standard format, you may lose part of your image (due to imageable area constraints). If you can custom-size your page, use those sizes given for the imageable area for optimum results.

Image Alignment

If for any reason, you need to change the image alignment, you can do so in several different ways:

Adjust the margins or page size through your application (recommended

„

method). Use the printer’s control panel (Administration/Engine/Image Alignment

„

menu). Use the PostScript

„

and change its placement on the page (requires PostScript programming knowledge).

translate

and

operators to reduce image size

scale

Output Tray

The single face-down output tray has a capacity of 250 sheets of 20 lb

(75 g/m

) bond paper.

Printing Area36

Page 39

Media

„ Try printing your data on a plain sheet of paper first to check placement. „ Test any stock thicker than 24 lb bond (90 g/m²) to ensure that its perfor-

mance is acceptable. You should test the number of sheets of thick stock a media tray can hold to ensure that its performance is acceptable.

„ Select single user job mode or network job mode to specify either plain

paper, thick stock, transparencies (and sometimes other).

„ Select the print mode to specifiy either Automatic or Thick Stock.

Why have two different job modes?

Network mode is designed to get a printer printing on the network, so that print jobs are not held up by requested media changes. If the printer does not sense a requested media type (such as transparency) in the inputbin selected in the driver, it will continue and print the job on plain paper. If the requested media type from the driver matches the media type set for the inputbin, the job will print on the requested media type.

Single user mode is designed to allow a printer to stop and request a specific media type (such as transparency or thick stock) when requested by the driver, regardless of the current media type in the inputbin. This allows more flexibility in the individual print job but it can bottleneck the printing process if the printer is waiting for a media change and the user does not physically go to the printer and make the change. Since MINOLTA-QMS printers use a First-In First-Out order in job processing, all print jobs will be paused, waiting for the media change.

Which job mode is best?

The specific job mode that is best will depend upon your particular network environment. If getting your jobs printed in a timely manner is most important, use network mode. If getting your jobs printed on the requested media is most important, use single user mode.

What are the two different print modes?

The available print modes are Automatic and Thick Stock.

Which print mode is best?

The Automatic and Thick Stock modes are media dependent.

(for example thicker paper, transparencies, and glossy stock) runs the

Media

Thick Stock

Page 40

engine at half speed, allowing more toner coverage. This would be more appropriate for graphics type applications.

What are the media types allowed?

Plain Paper

Input Tray

Capacity Universal or letter/A4:

Orientation Simplex

Duplex

Any standard or recycled office paper suitable for

Type

Weight Plain

Print Mode to Select

Duplexing

„

plain-paper laser printers, such as

Hammermill Laser Print

–

Weyerhaeuser First Choice

–

Xerox 4024

–

Letterhead/memo paper

„

paper

Automatic (plain paper)

Supported up to 28 lb bond (105 g/m²). See “Duplexing” on page 47.

Universal Letter/A4 (optional) Lower feeder unit (up to two optional)

250 sheets of 20 lb bond (75 g/m²) paper; capacity for other weights varies accordingly.

Lower feeder unit (each):

bond (75 g/m²) paper; capacity for other weights varies accordingly.

Face up Face down

16–24 lb bond (60–90 g/m²)

500 sheets of 20 lb

Envelopes

Input Tray

Location Capacity

Universal or letter/A4 Standard upper media tray only (with feeder) Up to 15, depending on the thickness of the

envelopes

Media38

Page 41

Orientation Type

Weight Print Mode

to Select Duplexing Notes

Face up „ Use common office envelopes with diagonal joints, sharp

folds and edges, and ordinary gummed flaps, such as

–

Commercial #10: Great White Laser

–

International DL: Great White Laser 16–24 lb bond (60–90 g/m²) Thick stock

Not supported „ Print on the front side only. Some parts of the envelope

consist of three layers of paper—the front, back, and flap. Anything printed in these layered regions may be lost or faded.

„ Printing on envelopes requires an envelope feeder in the

upper media tray.

„ You can print envelopes from the upper media tray only. „ Use envelopes approved for laser printing.

only

„ You can print „ Envelopes should be dry. Do not preseal envelopes.

on the address side of the envelope.

Glossy Media

Input Tray

Orientation Upper

Type

Weight Print Mode

to Select Duplexing

Media

Upper media tray only

Capacity

Tray Only

„ Use only glossy media recommended for laser printers,

such as

–

Up to 80 lb book (163 g/m²) Thick stock

Not supported

Up to 50 sheets, depending on the thickness of the media

Face up

Warren Spectratech Lustro Laser Gloss 80 lb (188 g/m²) 1218, 1219

Page 42

Labels

Input Tray

Capacity

Orientation Type

Face up „ Use only labels recommended for laser printers, such as

–

Weight Print Mode

to Select Duplexing Notes

24–42 lb (90–157 g/m²) Thick stock

Not supported „ Avoid using labels with exposed adhesive; it may stick to

internal printer parts, causing labels to peel off and media jams to occur.

„ Adhesive label stock is supported only in letter or A4

sheets.

„ A label consists of a face sheet (the printing surface),

adhesive, and a carrier sheet

–

Upper media tray only Up to 50 sheets, depending on the thickness of

the labels

Avery 5260

The adhesive and carrier sheet must withstand the fusing temperature (392° F/200° C).

The face sheet must follow the plain paper specifications on “Media Storage and Handling” on page 30.

–

The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface.

„ You can print continuously with label paper. However, this

could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time.

Media40

Page 43

Letterhead and Memo Media

Input Tray

Capacity Universal or letter/A4:

Orientation Simplex

Duplex

Type

Weight Plain

Print Mode to Select

Duplexing

„ Any standard or recycled office paper suitable for

plain-paper laser printers, such as

–

Hammermill Laser Print

–

Weyerhaeuser First Choice

–

Xerox 4024

paper Thick

stock Plain

paper Thick

stock

Supported

Universal Letter/A4 (optional) Lower feeder unit (standard on DP model)

250 sheets of 20 lb bond (75 g/m²) paper; capacity for other weights varies accordingly .

Lower feeder unit:

(75 g/m²) paper; capacity for other weights varies accordingly .

Face up Face down

16–24 lb bond (60–90 g/m²)

24-43 lb (90-163 g/m²)

Automatic

Thick stock

500 sheets of 20 lb bond

Postcards (Japanese size)

Input Tray

Capacity

Orientation Type

Weight

Face up Use only Japanese-sized postcards 3.9 x 5.8" (100 x 148

mm) recommended for laser printers. 16–90 lb (60–163 g/m²)

Media

Upper media tray only Up to 50 sheets, depending on the thickness of

the postcards

Page 44

Print Mode

to Select Duplexing Notes

Thick Stock

Thick stock

Not supported „ Printing on Japanese-sized postcards requires a postcard

feeder in the upper media tray.

„ If the postcard is warped, press on the warped area before

putting it in the postcard feeder.

Input Tray

Capacity

Orientation Simplex

Duplex

Type

Weight Simplex

Print Mode

to Select

Duplexing

Notes

„ Warren Spectratech Index 90 lb (163 g/m²) 3009, 3010 „ Hammermill ColorCopyCover 122254-9 „ Weyerhaeuser Cover/Card 8215

Duplex

Thick stock

Not supported

„ 43 lb (163 g/m²) bond is also referred to as 90 lb index

„ Do not mix thick stock with any other media in the media

Transparencies

Input Tray

Capacity

Upper media tray only Up to 50 sheets, depending on the thickness of

the media Face up Face down

24–43 lb bond (90–105 g/m²) 24 lb (90 g/m²) to 28 lb (163 g/m²) bond

stock.

tray, as this will cause printer jamming.

Upper media tray only Up to 50 sheets, depending on the thickness of

the transparencies

If you have problems feeding 50 sheets, try loading only 5–10 sheets at a time. Loading a large number of transparencies at a time may cause static buildup, thus causing feeding problems

Media42

Page 45

Orientation

Type

Weight Print Mode

to Select Duplexing Notes

Check your transparency media instructions to confirm if the media should be placed in the tray long-edge fed with the non-striped edge first and striped side down.

Use any full-color transparencies (also known as OHP film) that meet normal photocopier standards. We recommend

„ Q-Media Transparency Media for the magicolor 6100

series for color printing

„ 3M CG3700 „ 3M CG3710 „ Xerox 3R3117 „ Xerox 3R5764

24–41.75 lb (90–157 g/m²) Automatic

Also, select Transparency in the driver.

Not supported „ Remove transparency media as soon as possible from the

output tray to avoid built-up static.

„ If you touch the face of transparencies with your bare

hands, print quality may be affected.

„ Do not handle transparency media too much. Do not fan

transparency media before loading it. Resulting static electricity may cause printing errors.

„ Keep the media path clean. Transparencies are especially

sensitive to a dirty media path. If there are shadows on either the top or the bottom of the sheets, see “Cleaning the Printer Interior” in the

„ You can print continuously with transparencies. However,

this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time.

„ Use transparencies that can withstand the fusing tempera-

ture (392° F/200° C).

Maintenance Guide.

Where can I get more information?

See your application documentation for specific information on formatting data and printing.

Media

Page 46

For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on Answer Base, or contact Technical Support. See the support telephone numbers.

Service & Support Guide

for a complete listing of

Loading Media

How do I prepare and load the media?

Preparing the Paper

Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 250 sheets at a time, fan the stack to prevent static buildup for the paper before inserting it in a tray.

Do not fan transparency media.

Don’t unwrap the paper above the printer, as this might cause paper particles to fall into the printer.

Refilling the Media Tray

OHP

The illustrations show a universal media tray; however, instructions

are the same for a letter/A4 media tray.

Attention

Do not mix media of different sizes, types, or weights, as this will cause printer jamming.

Remove the media tray from the printer.

When refilling media, first remove any media remaining in the tray. Stack it with the new media, even the edges, then reload it. Although the magicolor 6110 was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.

Loading Media44

Page 47

If you need to open the transparent dust cover to load oversize media, replace it before sliding the media tray back into the printer.

Adjust the media guides to fit the size paper you’re loading.

Squeeze the retainers at the ends of the left guide and the center guide, carefully move the guide to the appropriate location (media sizes are listed on the tray), and release the retainers.

Setting the guides for the wrong size media may affect print quality.

The media pressure plate will automatically lock into position when the media is loaded.

Left guide

Media pressure plate

Attention

The paper should fit easily between the guides. Make sure the paper corners are not bent. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. Do not overfill the tray.

Loading Media

Center guide

Page 48

Load the media face-up with its top toward the right of the tray and the long edge toward the printer.

A fill limit mark is provided on the inside left side of the tray. The standard upper media tray holds 250 sheets of 20 lb bond (75 g/m²) paper. The optional lower feeder unit media tray holds 500 sheets of 20 lb bond (75 g/m²) paper.

Often, an arrow on the media package label indicates the printing-side of the media.

Attention

If necessary, readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage.

Slide the media tray back into the pr in te r.

Loading and Printing Letterhead and Memo Media

In the printer driver (Paper tab, Paper Type option), select Automatic.

Remove the media tray from the printer (and remove any media in the tray).

Load the new media.

If you are using the universal tray and are printing simplex (one-side per sheet) (longedge first), l oad the media printing-side up with the top of the media (the letterhead or memo information) on the right side of the tray. If you’re using the optional letter/A4 tray and are printing simplex short-edge first, load the media printing-side up with the top of the media (the letterhead or memo information) toward the back of the tray.

Slide the media tray back into the pr in te r.

Universal tray

Letter

A4 tray

Loading Media46

Page 49

Duplexing

How do I duplex?

Manual Duplexing

To manually duplex, remove the media, flip it over, and reload it. If you can’t determine which side of the media to print on, remove the media

from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray.

Autoduplexing

Duplex (2-sided) printing can be done automatically with the optional duplex unit installed.

Only up to 28 lb bond (105 g/m²) plain paper can be autoduplexed.

When printing duplex (both sides of sheet) long-edge first from the universal tray, load the media printing-side down with the the media (or letterhead or memo information) toward the right side of the tray. If you want to print duplex (both sides per sheet) from the letter/A4 tray (short-edge first), load the media printing-side down with the the back of the tray.

In autoduplexing, side B (the back side) is printed first and side A (the front side) is printed last.

Set the driver—for example:

top

of the media toward

Make sure you have selected the Optional Duplexer as an installed option in the printer driver.

In Duplex Options, select Long Edge (flipped horizontally as in a loose-leaf notebook), or Short Edge (flipped vertically as on a clipboard) as the Duplex option.

top

Duplex

Simplex

Loading Media

You can select to that is

loaded

ing edge and vice versa.

duplex

in the media tray with the long edge as the lead-

with the Short Edge option on media

Page 50

Click OK.

The duplex unit accessory requires at least one lower feeder

unit installed.

Using Media Other Than Plain Paper

Attention

Although the magicolor 6110 was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, glossy stock, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life.

For media other than standard plain paper or transparencies, both the driver (Paper tab, Paper Type option) to be selected to tell the printer that thick stock is loaded. It is important to use the Media key to set the tray to the appropriate media type in order to obtain optimum printing results and to enable the toner to adhere better.

and

the Media key on the Control Panel need

Loading and Printing Envelopes

In the printer driver (Paper tab, Paper Type option), select Thick Stock.

On the control panel, press the Media key to select printing on thick stock, if necessary.

Place the envelopes on a flat surface, and flatten them by pressing down the corners.

Flex the envelope stack (including the edges) to remove any stiffness.

Correct any bent corners, and then tap the envelopes on a flat surface to align them.

Remove the upper media tray from the printer (and remove any media in the tray).

Loading Media48

Page 51

Install the envelope feeder onto the upper media tray as shown.

The envelope feeder can be installed only in the upper media tray.

Adjust the media guides to the length and width of the envelopes.

Make sure the guides are

snug enough to keep the envelopes straight, but not so tight that they buckle the envelopes.

Place the envelope stack into the tray with the printing-side up.

Check your application documentation to determine if the flap

should be placed on the left or on the right. You can also print a single envelope to check the orientation before printing multiple copies.

Slide the media tray back into the printer.

Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray.

Because the envelopes pass through heated rollers, the gummed

area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.

Loading and Printing Thick Stock (Including Glossy Media and Labels)

Attention

Do not mix thick stock with any other media in the same tray, as this will cause printer jamming.

In the printer driver (Paper tab, Paper Type option), select Thick Stock.

On the control panel, press the Media key to select printing on thick stock, if necessary.

Remove the upper media tray from the printer (and remove any media in the tray).

Loading Media

Page 52

Load the new media.

If your label stock has a top-of-page, place the top-of-page toward

the right side of the tray.

Slide the upper media tray back into the printer.

In the Operator Control/Media/For Upper Bin menu, select Thick Stock.

Loading and Printing Transparencies

In the printer driver (Paper tab, Paper Type option), select Automatic.

The printer automatically senses that transparencies are present.

On the control panel, press the Media key to select printing on automatic, if necessary.

Remove the upper media tray from the printer (and remove any media in the tray).

Attention

Do not leave paper in the tray, or the printer will not automatically sense that transparencies are present.

Load the new media.

Slide the upper media tray back into the printer.

Print Media and Your Warranty

Use of of nonsupported print media may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS print media, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.

Where can I get more information?

Check with our web site www.minolta-qms.com for a list of current approved media. See the numbers.

Service & Support Guide

for a complete listing of support

Loading Media50

Page 53

Maintaining the

Printer

Page 54

Maintaining the Printer

„ Handle the printer with care to preserve its life. Abuse may cause

damage.

„ Read all caution and warning labels carefully, making sure to follow any

instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body.

„ Always close the printer covers gently. Never expose the printer to

vibrations.

Attention

If you have an optional duplex unit installed, always open the duplex unit’s top cover before opening the printer’s top cover.

„ Lift the printer from the bottom only, using the carrying grips under each

side corner. Make sure two people are available to lift the printer when moving it.

Attention

Never lift a printer with the fuser oil bottle installed.

„ Do not place anything on the top of the printer. „ When removing an OPC belt cartridge, you must first open the printer’s

front cover.

Attention

The OPC belt is extremely sensitive to bright light, direct sunlight, and touch. Always leave it in its protective box until you’re ready to install it. Any exposure to light should be limited to less than two minutes, or permanent damage could result. Also, handle the cartridge carefully so you don’t touch the surface (the green part) of the belt.

„ Do not leave the printer’s covers open for any length of time, especially in

well-lit places; light may damage the OPC belt cartridge.

„ Do not open any cover of the printer

during

printing.

„ Do not cover the printer immediately after using it. Turn it off and wait until

it cools down.

„ Do not tap paper stacks on the printer.

Maintaining the Printer52

Page 55

„ Do not tilt, lubricate, or disassemble the printer.

For best output quality and longest consumables life, keep the printer on a hard, flat, level (within 1.5°) surface capable of supporting about 119 lbs (53.9 kg). A surface can be tested for levelness with a standard round pencil. If the pencil rolls, the surface is not level.

„ Do not touch the electrical contacts, gears, or laser beam devices. Doing

so may damage the printer and cause the print quality to deteriorate.

„ Keep media in the output tray at minimum level. If the media stacks too

high, your printer may experience media jams, excessive media curl, or built-up static.

„ Clean any paper dust and toner buildup from the inside of the printer.

Attention

While the cartridges may appear not to be fully inserted, gently closing the front cover will guide them to their proper operating position.

The toner is nontoxic. If you get toner on your skin, wash it off with cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.

WARNING!

If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets (MSDS) information can be found at www.minolta-qms.com (click on the Answer Base).

ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen. MSDS-Informationen (Material Safety Data Sheets; Datenblätter zur Materialsicherheit) finden Sie im Internet unter www.minolta-qms.com (klicken Sie auf “Answer Base”).

Maintaining the Printer

Page 56

Cleaning

Use Avoid

dry

A soft panel

A soft printer

Mild detergent to clean the printer

always test any cleaning solution

(

[such as a mild detergent] on a small area of your printer to check the solution’s performance

Cleaning Schedule

cloth to clean the control

damp

cloth to clean the

)

Sharp or rough implements (such as wire or plastic cleaning pads) Any liquid

Sharp or rough implements (such as wire or plastic cleaning pads)

Abrasive or corrosive solutions that contain solvents (such as alcohol or benzine); aerosol or pump-sprayed cleaners

This item needs cleaning...

Printer interior Every 30,000 single-sided Transfer unit (transfer

roller, registration roller, paper discharger/wire)

OPC belt cartridge Paper guides in printer

and duplex unit Paper exit rollers Duplex unit OPC charge wire (corona

wire)

Laser lens Every 30,000 single-sided

Printer exterior As needed.

After... By...

pages, every 12 months, or as needed, whichever comes earlier.

Every 30,000 images, every 12 months, or as needed, whichever comes earlier; or whenever dark vertical streaks appear on printed pages.

pages, every 12 months, or as needed, whichever comes earlier; or when you find vertical white or light-colored streaking in all primary colors on printed pages.

User See the

Guide.

Maintenance

Cleaning54

Page 57

Make sure any parts removed during cleaning are replaced before you plug in the printer.

Cleaning the Printer

WARNING!

Tu rn off the prin ter, unplug the power cord, and d isconnect all interface cables before cleaning.

ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen.

Regular cleaning takes only a few minutes and helps ensure printer performance and print quality. You need to clean both the inside and outside of the printer. Keep the following guidelines in mind:

„ Be careful when cleaning the inside or removing paper jams, as the fuser

unit and other internal parts may become very hot. Either clean the printer before use, or allow time after unplugging it to allow the fuser unit to cool down.

Attention

The fuser unit is hot. When the top cover is opened, the fuser unit temperature drops gradually (one hour wait time).

If the printer has a duplex unit installed, always open the duplex unit’s top cover before opening the printer’s top cover.

„ Use a soft cloth to clean the printer.

WARNING!

Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur.

ACHTUNG! Verchütten Sie kein Wasser oder andere Flüssigkeiten auf dem Drucker, da das Gerät sonst beschädigt wird oder die Gefahr eines elektrischen Schlages besteht.

„ Never spray cleaning solution directly on the printer’s surface; the spray

could penetrate through the air vents of the printer and damage the internal circuits.

Cleaning the Printer

Page 58

„ Avoid using abrasive or corrosive solutions or solutions that contain sol-

vents, (such as alcohol and benzene) to clean the printer.

„ Always test any cleaning solution (such as mild detergent) on a small area

of your printer to check the solution's performance.

„ Be careful when cleaning the inside or removing paper jams, as the fuser

assembly and other internal parts become very hot. Open the printer cover, and let the interior of the printer cool before handling the inside of the printer.

„ Read all caution and warning labels carefully, making sure to follow any

instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body.

See Chapter 7, “Repacking the Printer,” instructions.

for printer storing and shipping

Guidelines for Cleaning Inside the Printer

„ Either clean the printer before use, or allow a few minutes after unplug-

ging it to allow the fusing unit to cool down.

„ Turn off the printer, unplug the power cord, and disconnect all interface

cables before cleaning inside the printer.

„ Read all caution and warning labels carefully, making sure to follow any

instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body.

„ Use only dry, lint-free cotton cloths or swabs. „ Make sure any parts removed during cleaning are replaced before you

plug in the power cord, reconnect the interface cables, and turn on the printer.

Cleaning the Transfer Unit

These items in the transfer unit require cleaning:

„ Registration rollers „ Transfer roller „ Paper discharge

A dry cotton cloth and dry cotton swab are required for these procedures.

Turn off and unplug the printer.

Cleaning the Printer56

Page 59

Open the printer’s rear cover.

If your printer has a duplex unit installed, you can access the printer’s rear cover by opening the duplex unit’s rear cover and paper guide.

Duplex unit paper guide

Cleaning the Printer

Page 60

Using a dry cotton cloth, clean any paper dust and toner buildup from the registration rollers.

You can manually rotate the rollers while cleaning them by turning the gear on the left end of the roller shaft.

Clean the transfer roller.

Remove the transfer roller unit by lifting the lock lever at the right end of the transfer roller unit until the unit is freed, and then lifting the unit out.

Because you cannot see

when the unit is released, it’s best to lift the unit and the lock lever at the same time.

Transfer roller

Lock lever

Cleaning the Printer58

Page 61

b Using a dry cotton cloth, clean

any paper dust and toner buildup from the transfer roller.

Manually rotate the roller while cleaning it.

c Reinstall the transfer roller in

the transfer unit.

Clean the paper discharger.

a Remove the paper discharger

by pushing it to the right and then lifting it up and out of the transfer unit. (It comes out after the tabs on the charger have cleared their retainers.)

b Using a dry cotton cloth, clean

any paper dust and toner buildup from the outside of the paper discharger.

c Using a dry cotton swab, clean

any paper dust and toner buildup from the interior of the paper discharger.

d Using a dry cotton swab, clean

the paper discharger wire.

e Reinstall the paper discharger

in the transfer unit, and then push it down and to the left to lock it in place.

Clean any paper dust and toner buildup found on the transfer unit itself.

Close the printer’s rear cover.

If you have a duplex unit installed, close the duplex unit’s rear

cover and paper guide.

Plug in the printer, and turn it on.

In compliance with UL guidelines, “The appliance inlet is consid-

ered to be the main disconnect device.”

Cleaning the Printer

Wire inside

Page 62

Cleaning the OPC Belt Cartridge

Attention

The OPC belt is extremely sensitive to touch. Always handle the cartridge so you don’t touch the surface of the belt. Any body oil left on the surface of the belt will prevent toner from adhering to the belt which results in poor image quality. Also, keep the cartridge away from anything that may scratch the surface of the belt. Any scratches will show in the image produced.

The OPC belt is also extremely sensitive to bright light and direct sunlight. Always leave it in its protective bag until you are ready to install it. Any exposure to light should be limited to two minutes. If you suspect the belt is damaged due to exposure to light, put the belt in a dark place to recover. Depending on the amount of exposure, recovery may take up to two hours. Recovery time is dependent on the amount of exposure sustained. Recovery is not guaranteed.

When the top cover is opened, the fuser unit temperature drops gradually (one hour wait time). Do not replace the OPC belt cartridge until you are sure that the fuser unit has cooled down.

If you have installed a duplex unit, it must be opened before the printer’s top cover.

A dry cotton cloth is required for this procedure.

Turn off and unplug the printer.

WARNING!

The fuser unit can become extremely hot and cause severe burns. Make sure the unit is cool before handling it.

ACHTUNG! Die Fixiereinheit kann sehr heiß werden, so daß Verbrennungsgefahr besteht. Bitte lassen Sie die Fixiereinheit einige Zeit abühlen, bevor Sie diese berühren.

Cleaning the Printer60

Page 63

Open the top cover.

The illustrations for

step 3 and step 4 show the printer without the duplex unit. However, the instructions are the same for all models.

Open the printer’s front cover

Release the OPC belt cartridge lock levers.

Cleaning the Printer

Page 64

Remove the OPC belt cartridge.

Clean the corona wire using the built-in wire cleaner attached to the corona case.

Wire cleaner

Corona case

While pinching the two tabs of the wire cleaner together, slide the wire cleaner to both ends of the corona case.

Attention

Failure to return the wire cleaner to its home position (marked by an arrow on the corona case), may degrade print quality.

Reinstall the OPC belt cartridge.

Cleaning the Printer62

Page 65

Secure its lock levers.

Close the printer’s top cover.

If you have a duplex

unit installed, close its top cover.

Close the printer’s front cover.

Cleaning the Laser Lens

It’s necessary to clean the laser lens only when you find vertical white or light-color streaking in all primary colors on your printouts.

A dry cotton cloth or dry cotton swab is required for this procedure.

Open the printer’s front cover.

Remove the four toner cartridges.

Open the laser lens cover.

Release the two tabs on the front edge of the lens cover and rotate the hinged lens cover toward the rear of the printer.

Cleaning the Printer

Page 66

This will allow enough access room to clean the lens without the need of parts removal.

Using a dry cotton cloth, wipe the lens.

Close the laser lens cover by rotating it toward the front of the printer.

The two tabs should snap back into place.

Reinstall the four toner cartridges.

Close the printer’s front cover.

Tabs

Cleaning the Exterior of the Printer

WARNING!

T urn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. Do not spill water or detergent into the printer; otherwise the printer will be damaged and an electric shock may occur.

ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen. Verschütten Sie kein Wasser oder andere Flüssigkeiten auf dem Drucker, da das Gerät sonst beschädigt wird oder die Gefahr eines elektrischen Schlages besteht.

To protect your printer and maintain its appearance, clean the exterior regularly. Use the following guidelines:

„

Use only a dry or slightly damp, lint-free, soft cloth moistened only with water or mild detergent.

„

Never use cleaning solutions that contain solvents, such as alcohol and benzene. Solvents may damage the printer’s finish.

„

Always test any cleaning solution on a small area of your printer to check the solution's performance.

Cleaning the Printer64

Page 67

„ Never use sharp or rough implements, such as wire or plastic cleaning

pads.

„ Never spray a cleaning solution directly on the printer as the cleaning

solution will penetrate to the interior of the printer and cause damage.

Maintenance Schedule

Preventive Maintenance Schedule

Printer needs preventive maintenance after...

30,000 pages 30K MAINTENANCE displays in the

240,000 pages 240K MAINTENANCE displays in the

120,000 pages 120K CHECKUP displays in the mes-

When... By...

message window.

sage window.

Replacement Schedule

This item needs replacing...

Cleaning roller REPLACE FUSER CLEANER displays

Fuser oil bottle CHECK CLEANING ROLLER displays

After... By...

in the message window (after 20,000 pages at 5% coverage of each color).

in the message window (after approximately 12,000 pages; however, fuser oil bottle life is media dependent— coarser paper requires more oil).

User See “Cleaning Schedule”

on page 54.

User See “Replacing the Fuser

Oil Bottle and Cleaning Roller.”

User See “Replacing the Fuser

Oil Bottle and Cleaning Roller.”

Maintenance Schedule

Page 68

This item needs replacing...

OPC belt cartridge

Ozone filter Every 12 months. User

Toner 14,000 pages—black; after 8,500

Waste toner bottle

Transfer drum cleaner

Fuser unit REPLACE FUSER displays in the mes-

Paper discharger

Paper pickup roller and paper separation pad

After... By...

REPLACE BELT displays in the message window (maximum life—120,000 color planes or 12 months, whichever comes first (usually occurs with continuous use; minimum life (60,000 planes) may occur with job sizes averaging one page although other factors also affect cartridge life.

pages—yellow, magenta, cyan @ 5% coverage of each color.

CHECK WASTE TONER displays in the message window (after 18,000 color planes).

240,000 pages. Service or a

sage window (after 100,000 pages maximum at an equal mix of black and 4-color pages, all with 5% coverage of each color; however, fuser unit life is media dependent).

240,000 pages at 5% coverage of each toner color.

120,000 pages. Service or a

User See “Replacing the OPC

Belt Cartridge.”

See “Replacing the Ozone Filter.”

User See “Replacing a Toner

Cartridge.” User

See “Replacing the Waste Toner Bottle.”

MINOLTA-QMS authorized service provider

Service or a MINOLTA-QMS authorized service provider

MINOLTA-QMS authorized service provider

Maintenance Schedule66

Page 69

This item needs replacing...

Transfer drum 600,000 color planes. Service or a

Transfer roller 240,000 pages at 5% coverage of

Notes Consumable life is expressed in simplex letter/A4 pages. A

After... By...

MINOLTA-QMS authorized service provider

Service or a

each toner color.

duplex page is equivalent to two simplex pages.

MINOL TA-QMS authorized service provider

Maintenance Schedule

Page 70

Page 71

Troubleshooting

Page 72

Introduction

This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help.

It also explains automatic jam recovery , discusses how to locate, remove and prevent media jams, presents tables of common status messages, a problem checklist, and actions you should take when a specific problem occurs. You’ll also find a problem checklist and the information you’ll need to have before placing a service call if one becomes necessary.

Printing a Status Page

Print a status page to verify the printer is printing correctly.

Press Key (Until) Display Reads

Online IDLE (and online LED is off) Menu OPERATOR CONTROL

Next ( ) Select ADMINISTRATION–COMMUNICATION

Next ( ) Select PRINT STATUS

Next ( ) Select YES

ADMINISTRATION

ADMINISTRATION-SPECIAL PAGES

Introduction70

Page 73

Press Key (Until) Display Reads

Next ( ) Select PRINT STATUS

Next ( ) Next ( )

Online IDLE (and online LED is on)

Preventing Media Jams

Make sure that... Avoid...

Media matches the printer specifications.

Media is flat, especially on the leading edge.

The printer is on a hard, flat, level surface.

You always adjust the media width regulation guides in the media tray

after

inserting the media

is not properly adjusted can cause poor print quality, paper jams, or printer damage).

You store media in a dry location away from moisture and humidity.

You have the correct media type selected if you’re printing on envelopes, glossy stock, labels, thick stock, transfer media, or transparencies.

You load the media (for single-sided pages) printing-side up

determine which side of the media to print on, remove the media from the tray, rotate the stack 180°, turn the stack over, and then place it back in the tray).

(a guide that

(if you can’t

Media that is folded, wrinkled, or excessively curled.

Double feeding

and fan the sheets—they may be sticking together).

Fanning transparencies or leaving them in the output tray, since this causes static.

Allowing the output tr ay to overfill

face-down output tray has a 250-sheet capacity—jamming may occur if you allow media to accumulate more than 250 sheets at a time).

Overfilling the media input trays.

Loading more than one type/size/ weight of media in a tray at the same time.

(remove the media

(the

Preventing Media Jams

Page 74

Automatic Jam Recovery

The magicolor 6110 provides automatic jam recovery (when enabled through the Administration/Engine/Page Recovery menu). After you remove any jammed media, printing automatically resumes from the page the printer stopped at when the jam occurred .

For automatic jam recovery to work, it is necessary to leave the printer

turned on when you remove the jammed media. After the jam is cleared, open and close the top door before printing. Printing will not resume until you do this.

Understanding the Media Path

Understanding the printer’s media path will help you locate media jams. The media tray is located at the bottom front of the printer. The media is picked from the cassette, passed under the transfer drum, passed through the fuser, and delivered via the paper exit unit to the media exit tray, which is the top of the printer. Access to the media path, in case of a media jam is through the printer’s rear cover.

Exit roller

Fuser unit

Output tray

Fuser rollers

OPC belt

Transfer

Rear Front

Pickup rollers

drum

Side view

Universal media tray

Automatic Jam Recovery72

Page 75

Media Path with Optional Duplex Unit

Understanding the printer’s media path will help you locate media jams. The media tray is located at the bottom front of the printer. The media is picked from the tray (shown as the number 1 on the diagram), passed under the transfer drum (2), passed through the fuser (3), fed into the duplex unit (4, 5) where the media undergoes a change in direction (6), cycles through the transfer drum and fuser again (7, 8), and is delivered via the paper exit unit to the output tray, which is the top of the printer (9). Access to the media path, in case of a media jam is through the duplex unit’s and the printer’s rear covers.

Duplex unit’s top cover

Output

tray

OPC belt

Upper

tray

Fuser

Transfer

drum

Front

Lower rear assembly

Since several sheets are cycling through the printer/duplex unit at the

same time, recovering from a media jam may require the removal of more than one sheet.

Side view

Optional tray

Understanding Media Jam Status Messages

When a jam occurs, the message window on the control panel displays one of four messages: MISFEED JAM, INNER JAM, OUTER JAM, DRUM JAM, or DUPLEX JAM. Frequent jams in any area indicate that area should be

Understanding Media Jam Status Messages

Page 76

checked, repaired, or cleaned. Repeated jams may also happen if you’re using the wrong weight print media.

„ Misfeed jams occur in the upper input tray or lower feeder unit(s). A mis-

feed jam may be as simple as a sheet of media not being picked, or it may be that the media was picked but not fed properly. Access to this area is through the tray slot(s).

„ Inner jams occur in the transfer drum/transfer unit area. This type of jam

means that the media did not make it to the paper exit area. Access to this area is through the printer’s (and/or duplex unit’s) rear cover (and/or duplex unit’s lower rear assembly).

„ Outer jams usually means that media is stuck in the fuser/media exit

area. Access to this area is through the printer’s (and/or duplex unit’s) top cover.

„ Drum jams occur if the media winds around the transfer drum. Access to

this area is through the printer’s (and/or duplex unit’s) rear cover.

„ Duplex jams occur in the duplex unit area on the models with duplex

units installed. Access to this area is through the duplex unit’s top cover, the duplex unit’s rear cover, and the duplex unit’s lower rear assembly.

Clearing Media Jams

„ T o avoid damage, always remove jammed media gently , without tearing it.

Any pieces of media left in the printer, whether large or small, can obstruct the paper path and cause further jams.

„ To avoid damage to rollers, always remove jammed media gently. „ Do not reload media that has jammed. „ If, after clearing the media jam, the jam message in the control panel win-

dow persists, open and close the printer’s top cover. This should clear the jam message.

Attention

The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner may stick to your hands, so be careful not to touch the print face when removing the jammed media. Make sure not to spill any toner inside the printer.

Unfused toner can dirty your hands, clothes, or anything else it gets on. If you accidentally get toner on your clothes, lightly dust them off as much as

possible. If some toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable. If toner gets on your skin, wash it off with water or a neutral detergent.

Clearing Media Jams74

Page 77

WARNING!

ACHTUNG! Sollte Toner in Ihre Augen gelangen, die Augen unbedingt sofort mit kaltem Wasser ausspülen und einen Artzt aufsuchen. MSDS-Informationen (Material Safety Data Sheets; Datenblätter ur Materialsicherheit) finden Sie im Internet unter www.minolta-qms.com (klicken Sie auf “Answer Base”).

If, after clearing the media jam, the jam message in the control panel window persists, open and close the printer’s covers. This should clear the jam message.

Handling Media Jams by Location

Location of Jam Page Reference

Tray 1—upper tray Tray 2 or 3—optional tray(s) (lower feeder unit)

Near OPC belt page 76 Near duplex unit page 79 Near fuser unit page 76

page 75

Misfeed Jams

Remove the media tray(s).

Pull out the jammed media.

Shuffle the media currently in the tray(s) and even up the front edges.

Ensure that the media is lying flat in the tray(s).

Reinsert the media printing face up.

Attention

Make sure the media doesn’t exceed the media limit mark. Check to see if the media width guides are correct.

Slide the tray(s) back into the printer.

Open the front cover, then close it.

The media jam display is cancelled.

Clearing Media Jams

Page 78

Inner Jams, Outer and Drum Jams

WARNING!

The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools.

ACHTUNG! Die Fixiereinheit wird sehr heiß! Bitte achten Sie darauf, daß sie diese einige Zeit abkühlen lassen, bevor Sie einen Papierstau beseitigen.

Media that hasn’t fully passed through the fuser contains unfused

toner that can dirty your hands, clothes, or other items. If you get toner on your hands, wash them in cool water and neutral detergent. If you get toner on your clothes, lightly dust them off as much as possible. If toner remains on your clothes, use cool, not hot water, to rinse the toner off, provided your clothing is washable.

Open the rear cover of the printer.

Remove the jammed media by pulling it toward you.

Close the printer’s rear cover.

Clearing Media Jams76

Page 79

If there still is a jam message and you have a duplex unit installed, open the duplex unit’s top cover.

Attention

If you have installed a duplex unit, it must be opened before the printer’s top cover.

If not, skip to step 5.

Open the printer’s top cover.

Pull the top latch to release the top cover.

These illustrations show the printer without the duplex unit

attached; however, the instructions are the same for all models.

Remove the jammed media by pulling it toward you.

Clearing Media Jams

Page 80

If you cannot reach the media from the top of the fuser or the media will not come out easily, open the fuser roller pressure release levers (one at each end of the fuser).

Remove the jammed media by pulling it from the bottom of the fuser (through the printer’s rear cover), not from the top of the fuser.

This prevents any unfused toner from dirtying the fuser rollers.

Attention

Be careful not to touch the transfer drum while removing jammed media.

Close the fuser roller pressure release levers (one at each end of the fuser).

Close the top cover of the printer.

Close the duplex unit’s top cover, if necessary.

Close the rear cover of the printer.

Clearing Media Jams78

Page 81

Duplex Unit Jams

Open the duplex unit’s top cover.

Remove the jammed media.

Close the duplex unit’s top cover.

Duplex unit top cover

If there still is a jam message, open the duplex unit’s lower cover.

Remove the jammed media by pulling it toward you.

If there still is a jam message, open the duplex unit’s lower cover and paper guide. Lift the inner paper guide.

Attention

Hold the paper guide by its handles to avoid catching your fingers between it and the cover.

Clearing Media Jams

Paper

guide

Lower cover

Inner paper guide

Handles

Page 82

Remove the jammed media by pulling it toward you.

If the media came out easily, skip ahead to step 12. If the media did not come out easily or if you cannot reach the media from

this area, keep the duplex unit’s lower cover open.

With the duplex unit’s top cover still open, open the printer’s top cover.

Pull the top latch to release the top cover.

Remove the jammed media by pulling it toward you.

If the media doesn’t come out easily, open the fuser roller pressure release levers (one at each end of the fuser).

pressure release levers

Fuser roller

Clearing Media Jams80

Page 83

Open the printer’s rear cover (accessible with the duplex unit’s lower cover and paper guide open) and remove the jammed media by pulling it from the bottom of the fuser, not from the top of the fuser.

Attention

Be careful not to touch the transfer drum while removing jammed media.

Removing the media from the bottom prevents any unfused toner from dirtying the fuser rollers.

Close the fuser roller pressure release levers (one at each end of the fuser).

Close the printer’s top and rear covers.

Close the duplex unit’s paper guide, lower cover, and top cover.

Clearing Other Jams

Remove jammed media from the output tray by gently pulling it toward you.

Clearing Media Jams

Page 84

Solving Problems with Media Jams

Frequent jams in any area indicate that area should be checked,

repaired, or cleaned. Repeated jams may also happen if you’re using unsupported print media.

Symptom Cause Solution

Several sheets go through the printer together.

Paper jam message stays on.

Duplex unit jams.

The front edges of the media are not even.

The media is moist from humidity.

Too much static electricity is present.

Front cover needs to be opened and closed again to reset the printer.

Some media remains jammed in the printer.

The wrong media is being used.

Media may still be jammed.

Remove the media and even up the front edges, then reload it.

Remove the moist media and replace it with new, dry media.

Do not fan transparency media.

Open and close the front cover of the printer again.

Recheck the paper path and make sure you have removed all of the media jams.

Use only supported media. Refer to the “Media Types” on page 35.

Plain paper and thick stock up to 28 lb bond (105 g/m²) can be autoduplexed if the optional duplex unit is installed. For heavier weights, manual duplexing is required. To manually duplex, remove the media, flip it over, and reload it.

Make sure that you have not mixed media types in your media tray.

Do not duplex envelopes, glossy stock, labels, thick stock, transfer media, or transparencies.

Check for media stuck in the paper guides in the duplex unit’s top cover, and the media supply area on the lower side of the printer.

If you removed jammed media from near the OPC belt cartridge, reset the OPC belt cartridge’s locking levers.

Solving Problems with Media Jams82

Page 85

Symptom Cause Solution

Media is jamming.

The media is not correctly positioned in the tray.

The number of sheets in the tray exceeds the maximum allowed.

The width regulation guides are not correctly adjusted to the media size.

Warped or wrinkled media is loaded in the tray.

The recommended transparency (OHP) or label paper is facing the wrong way in the tray.

Multiple sheets of transparency (OHP) media are collecting static electricity in the tray.

The media is moist from humidity.

Unsupported media (wrong size, thickness, type, etc.) is being used.

Media supply roller is dirty.

The wrong media tray is used.

Remove the jammed media and reposition the media properly in the tray.

Remove the excess media and reload the correct number of sheets in the tray.

Adjust the regulation guides in the tray to match the size of the media.

Remove the warped or wrinkled media and replace it with new media.

Load the transparencies or labels according to the manufacturer’s instructions.

Remove the OHP media and load it in the tray one sheet at a time. Do not fan transparencies before loading them.

Remove the moist media and replace it with new, dry media.

Use media that is approved for your printer model.

Clean the media supply roller.

Labels, thick stock, and transfer media can only be printed from the upper media tray.

Envelopes and postcards (Japanese-sized) can only be printed from the upper media tray with the correct feeders.

Solving Problems with Media Jams

Page 86

Solving Other Problems

Symptom Cause Solution

Data was sent to the printer, but it doesn’t print.

Printer resets.

The startup page comes out skewed.

The startup page prints as a shrunken image.

The startup page comes out too small and in the wrong orientation.

Not all pages print.

An error message is displayed in the message window.

A PS error occurred. If a PS error occurs, contact T echnical Support

Handle according to the message displayed.

with the error information. See the

& Support Guide

numbers.

A system error occurred.

The transfer unit was jarred open during the installation and needs to be closed.

The center media guide is not in direct alignment with the LTR marking in the bottom of the media tray.

The media guides are not accurately set in the media tray.

The printer has the wrong kind of cable, or the printer is not configured for the correct cable and port.

The Cancel key was pressed.

The media tray is empty.

Contact Technical Support with the error information. See the support telephone numbers.

Close the printer’s rear cover.

Reset the center media guide.

Reset the media guides.

Check your cable.

Make sure no one pressed the Cancel key while your job was printing.

Check the message window to see if the tray you are using is out of media.

Service

for support telephone

Service & Support Guide

for

Solving Other Problems84

Page 87

Symptom Cause Solution

Printing takes too much time.

You are experiencing problems duplexing.

Back of 1 1" x 17" page is upside down.

The printer is set to a slow printing (Thick Stock) mode (for example, for OHP or some other special kind of media).

The printer is set to power saving mode.

The printer memory is insufficient.

The job is very complex.

The printer is set for single user mode.

Media or settings are not correct.

The driver is set to duplex on long edge.

It takes more time to print with special media in Thick Mode. When using regular paper, make sure that the media type is set to Automatic in the driver.

It takes a little time for printing to start in power saving mode. If you do not want to use this mode, disable it.

Add more memory.

Wait. No action needed.

If getting your jobs printed in a timely manner is most important, use network mode

Make sure that you are using only plain paper. Do not duplex envelopes, glossy stock, labels, postcards, transfer media, or transparencies. Make sure that you have not mixed media types in your tray(s).

Make sure that your document has more than one page.

Go into the printer’s control panel and make sure that duplex is an available option.

In the printer driver, choose Short Edge (flipped as on a clipboard) or Long Edge (flipped as in a loose-leaf notebook). Make sure that you are using correct media.

Make sure that all of the covers are closed. Open and then close the covers to confirm that they are securely closed.

If you turned the printer off, make sure that you have turned the printer on again and waited for it to warm up

Set the driver to duplex on the short edge.

Solving Other Problems

Page 88

Symptom Cause Solution

OPC belt cartridge cannot be removed.

Text appears fuzzy or unclear.

Envelopes will not print or will get jammed.

Printer power is not on.

The printer’s front cover is not opened and the lock levers have not been set correctly.

A new toner cartridge has been installed, but the “break-in” period has not been reached.

You can only print envelopes from the envelope feeder in the upper tray.

The envelope feeder is misinstalled.

The power cord is not correctly plugged into the outlet.

The power switch is not correctly turned on (I position).

Something is wrong with the outlet you are using for the printer.

The printer is connected to an outlet with a voltage or frequency that does not match the printer specifications.

Open the printer’s front cover and set the lock levers to the correct open position.

Print at least 20 pages to achieve maximum printing quality in the new cartridges.

Print envelopes from the envelope feeder installed in the upper tray.

Open the upper tray, remove the envelope feeder, and reinstall it.

Turn the power switch off, then remove the power cord from the outlet and plug it back in.

Set the power switch to the off, then set it back to the on (I) position.

Plug another electrical appliance into the outlet and see whether it operates properly.

Use a power source with the following specifications: —Power

Japan: 100 VAC 50–60 Hz 12 amps North America: 120 VAC 50–60 Hz

8 amps Europe: 220-240 VAC 50–60 Hz 6 amps Latin America: 120 VAC 50–60 Hz 8 amps

—V oltage fluctuation

Japan: 100 VAC ±10% North America: 120 VAC ±10% Europe: 220-240 VAC ±10% Latin America: 120 VAC ±10%

—Frequency fluctuation rate within 50/60

±3 Hz

220-240 VAC 50–60 Hz 6 amps

220-240 VAC ±10%

Solving Other Problems86

Page 89

Solving Problems with Printing Quality

ABCDE

Symptom Cause Solution

Nothing is printed.

Image is too light; there is low image density.

The toner cartridge is damaged.

The driver is not set correctly.

The OPC belt cartridge is damaged.

The transfer roller unit is misinstalled.

The media is moist from humidity.

There is not much toner left in the cartridge.

One or more toner cartridges are defective.

Media type may be set incorrectly.

Remove the toner cartridge and check for damage. If necessary, replace it.

Select the proper setting in the driver to switch from transparency (OHP) film to plain paper.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

Reset the transfer roller unit.

Adjust the humidity for paper storage. Remove the moist media and replace it with new, dry media.

Remove the moist media and replace with new, dry media.

Remove the toner cartridge and gently rock it horizontally five or six times to redistribute the toner.

Replace the toner cartridge. Remove the toner cartridges and check for

damage. If necessary, replace it. Envelopes, glossy stock, labels, transfer

media, and thick stock have to be set in the Thick Stock mode.

The print contains whited out areas.

ABCD

Media may be moist. Remove the moist media and replace it with

new, dry media.

Humidity may be too high.

The OPC belt cartridge is damaged.

Adjust the humidity in the paper storage area.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

ABCD ABCD

Solving Problems with Printing Quality

Page 90

Symptom Cause Solution

Horizontal white lines appear in image.

The toner cartridge is damaged.

The OPC belt cartridge is damaged.

The transfer unit is misinstalled.

The transfer roller is damaged.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

Make sure that the transfer unit was correctly installed.

Replace the transfer roller.

Printouts seem faded on one side.

Irregular print or mottled image appears.

The printer is not on a level enough surface.

The media is moist from humidity

or having water spilled on the paper supply

Toner does not adhere well to paper where it has become wet.

The transfer roller may be misinstalled or defective.

Level the printer surface. The slant of the surface holding the printer should not exceed 1.5° after the printer is placed on it (for example, a round pencil laid on the surface shouldn’t roll in any direction).

Remove the moist media and replace it with new, dry media.

Confirm the proper installation of the transfer roller. If necessary, replace it.

Solving Problems with Printing Quality88

Page 91

Symptom Cause Solution

There is insufficient fusing or the image comes off when rubbed.

The media is moist from humidity.

Media with specifications not covered by the printer warranty is being used.

The media type may be incorrectly set.

The fuser may be defective.

Remove the moist media and replace it with new, dry media.

Use media that is covered by the printer warranty.

Envelopes, glossy stock, labels, and thick stock have to be set in the Thick Stock mode.

Contact your service provider or Technical Support. See the support telephone numbers.

Service & Support Guide

for

The print or color density may be uneven.

Image is blurred; background is lightly stained; there is insufficient gloss of the printed image.

The toner cartridges may be near empty or damaged.

The OPC belt may have misinstalled or defective.

The media type may be incorrectly set.

The fuser oil may be depleted.

Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the cartridges.

Install new toner cartridges. Reinstall the OPC belt cartridge. If necessary ,

replace it.

Envelopes, glossy stock, labels, and thick stock have to be set in the Thick Stock mode.

Check the fuser oil condition. If necessary, replace it.

Solving Problems with Printing Quality

Page 92

Symptom Cause Solution

Background is foggy.

The toner cartridge is defective.

The OPC belt cartridge is damaged.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

Entire sheet is printed in black or color.

Part of image is missing.

Image is too dark.

The toner cartridge is defective.

The OPC belt cartridge is damaged.

The media is moist from humidity.

Media with specifications not covered by the printer warranty is being used.

The toner cartridge is defective.

The OPC belt cartridge is damaged.

The toner cartridge is defective.

The OPC belt cartridge is damaged.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

Remove the moist media and replace it with new, dry media.

Use media that is covered by the printer warranty.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

Solving Problems with Printing Quality90

Page 93

Symptom Cause Solution

Dark tones are uneven.

The toner in the toner cartridges is uneven.

The OPC belt cartridge is damaged.

Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the cartridges.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

There are toner smudges or residual images.

There are dark spots on the image.

Toner cartridge misinstalled or defective.

The image transfer roller needs cleaning.

The fuser oil roller is dirty or worn.

The transfer belt is defective.

The OPC belt is defective.

If the toner smudges are on only the front of the page:

„ Remove the toner cartridges and gently

rock them five or six times to redistribute the toner. Then, reinstall the cartridges.

„ One or more toner cartridges may be defec-

tive. Check the toner cartridges. Install new ones, if necessary.

and

If toner smudges are on the front the page:

„ Open the printer front cover once and close

it again to clean the image transfer roller.

If toner smudges are on the back of the page:

„ Replace the cleaning roller. „ If that doesn’t work, replace the transfer

roller.

If the image of the lightly:

„ Clean the cleaning roller and reinstall it. Remove the fuser oil roller and check the roller

surface. If it is very dirty, replace it. Remove the transfer belt and check for dam-

age. If necessary, replace it. Remove the OPC belt cartridge and check for

damage. If necessary, replace it.

page comes out

back of

Solving Problems with Printing Quality

Page 94

Symptom Cause Solution

There are toner smudges on the back side of the page (whether or not it has been duplexed).

Image defects in same place on every page.

The paper transport rollers may be dirty.

The media path is dirty with toner.

The fuser oil roller is dirty or worn.

The toner cartridge is defective.

The OPC belt cartridge is defective.

The fuser unit is defective.

The transfer belt is defective.

The OPC belt is defective.

Clean the paper transport, pressure, and fuser oil rollers.

Check the transport roller for damage. If necessary, replace it.

Print several blank sheets and the excess toner should disappear.

Remove the fuser oil roller and check the roller surface for dirt or worn places. If necessary, replace the fuser oil roller.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

Replace the fuser unit.

Remove the transfer belt and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check for damage. If necessary, replace it.

ABCDE ABCDE ABCDE ABCDE

Abnormal areas (white or black) appear in a regular pattern.

ABCDE ABCDE ABCDE ABCDE

Width of abnormal area:

1.25" (31.75 mm)

The toner cartridge is damaged.

Width of abnormal area:

3.25" (82.55 mm) The OPC belt cartridge

is damaged.

Solving Problems with Printing Quality92

Remove the toner cartridge with the color causing the abnormal image. Replace it with a new toner cartridge.

Replace the OPC belt cartridge.

Page 95

Symptom Cause Solution

Image defects cyclical (evenly spaced).

Abnormal areas (white or black belt or spots) appear.

ABCDE ABCDE ABCDE ABCDE

Lateral image defects have 1–2 mm spacing.

Lateral image defects have 35 mm spacing.

The toner cartridge is damaged.

Lateral image defects have 95 mm spacing.

The OPC belt cartridge is damaged.

Lateral image defects have other spacing.

The toner cartridge may be defective.

The OPC belt cartridge may have a foreign particle on it.

The OPC belt cartridge may be defective or scratched.

The fuser oil roller is dirty or worn.

The fusing unit may be defective.

Clean the laser lens cover.

Replace the color toner cartridge.

Replace the OPC belt cartridge.

Remove the toner cartridge and check for damage. If necessary, replace it.

Check the surface of the OPC belt, gently clean up the foreign particle using a soft, dry cloth, and replace the OPC belt if necessary.

Remove the OPC belt cartridge and check the photosensitive surface (the green surface) for scratches. If necessary, replace it.

Remove the fuser oil roller and check the roller surface for dirt or scratches. If necessary, replace the fuser oil roller.

Contact your service provider or Technical Support. See the support telephone numbers.

Service & Support Guide

for

Solving Problems with Printing Quality

Page 96

Symptom Cause Solution

Lateral (horizontal) lines or bands appear on image.

Lateral (horizontal) lines appear cyclically (evenly spaced) on image.

The printer is not on a level enough surface.

The media path is dirty with toner.

The toner cartridge is damaged.

The OPC belt surface is scratched or damaged.

The transfer roller is misinstalled or defective.

The transfer unit is open.

Lateral lines have 1–2 mm spacing.

Lateral lines have 35 mm spacing.

Lateral lines have 95 mm spacing.

Lateral lines have 204 mm spacing.

Trailing edge 35 mm, other spacing

Level the printer (not exceeding 1.5° slant).

Print several sheets and the excess toner should disappear.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the OPC belt cartridge and check the green photosensitive surface for scratches. If necessary, replace the OPC belt cartridge.

Remove the transfer roller and reinstall it. If necessary, replace it.

Make sure the transfer unit is closed.

Replace the laser lens cover.

Replace the color toner cartridge.

Replace the OPC belt cartridge.

Replace the fusing unit.

Replace the OPC belt cartridge.

Solving Problems with Printing Quality94

Page 97

Symptom Cause Solution

Vertical streaking appears.

The laser lens cover may be dirty.

The corona wire inside the OPC belt cartridge may be dirty.

One or more toner cartridges may be defective.

The OPC belt cartridge may be defective or misinstalled.

The fuser unit may be defective or misinstalled.

The transfer unit may be defective or misinstalled.

If a wide vertical white band appears, check the transfer drum surface.

Check to see if the laser lens cover is dirty. If necessary, clean it with a clean soft cloth.

Clean the corona wire.

The item may be defective or misinstalled. Remove the item, check it for damage, and reinstall it. If necessary, replace it.

Clean the transfer drum surface. If necessary

clean the oil off the surface.

Make sure that the transfer unit is closed.

Solving Problems with Printing Quality

Page 98

Symptom Cause Solution

Colors are not registering properly; colors are mixed or have page-topage variation.

ABCDE

The front cover may not be properly closed.

The OPC belt cartridge is

not pushed all the

way in.

The toner in the cartridges may need to be redistributed.

The toner cartridge may be defective.

The media is moist from humidity.

Make sure that the printer’s front cover is closed.

Remove the OPC belt cartridge and reinstall it.

Remove the toner cartridges and gently rock them five or six times to redistribute the toner. Then, reinstall the cartridges.

Remove the toner cartridge and check for damage. If necessary, replace it.

Remove the moist media and replace it with new, dry media.

The image is offset.

ABCDE

Colors look drastically wrong.

The OPC belt cartridge is defective.

The fuser oil roller is defective.

The fuser unit is defective.

The toner cartridges are incorrectly installed.

Solving Problems with Printing Quality96

Check the OPC belt cartridge. If necessary, replace it.

Check the fuser oil roller. If necessary, replace it.

Check the fuser unit. If necessary, replace it.

Remove the toner cartridges and reinstall them.

Page 99

Symptom Cause Solution

The color has a poor reproduction or has poor color density.

The paper image transfer is defective.

Check the OPC belt cartridge. If necessary, replace it.

ABCDE ABCDE ABCDE ABCDE

Status, Error, and Service Messages

Status, error, and service messages are displayed in the control panel message window. They provide information about your printer and help you locate many problems. When the condition associated with a displayed message has changed, the message is cleared from the window.

Status messages are not displayed while the printer is off line.

Status, Error, and Service Messages

Page 100

Status and Error Messages

This message... means... do this...

ACC DISABLED The accounting option

ACC ENABLED

ACC

FILE FULL The job or paper file is

ACC FILE 95% FULL ACC FILE 90% FULL ACC FILE 85% FULL ACC FILE 80% FULL

ACC FILES GOT REMOVED

ACC FILES NOT EMPTY SHRUNK TO %D

selected is now in effect.

full (x identifies the file). The Job Accounting File

is 80, 85, 90, or 95% full.

The accounting option is disabled and the accounting files are empty. After a reset, the files are removed. This prevents you from wasting disk space with empty accounting files.

An attempt to reduce the size of the accounting files has been made unsuccessfully because the size of files is bigger than the space required.

No action needed.

If you want accounting enabled, copy the job accounting and paper accounting files to floppy disk(s), or transfer them to your host computer using ftp (if available). Then reset the accounting files so that new jobs can be accepted. If you don’t want to use accounting, you can disable it.

No action needed.

Reset the accounting files.

ACC_GETSTATUSREC;C ODE=%D, RESETTING ACC TO INITIAL STATE

ADJUST <

INPUT> BIN

The accounting files have been reset.

The <

INPUT>

tray) is not inserted correctly.

(specified

Status, Error, and Service Messages98

No action needed.

Adjust the tray.

Konica Minolta MAGICOLOR 6110 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Consumable Life Expectancies

Replacing Consumables

Ordering Consumables

Replacing a Toner Cartridge

Toner Cartridge Life

Toner Cartridge Handling

Toner Cartridge Replacement

Refilled Toner Cartridges

Replacing the OPC Belt Cartridge

Replacing the Fuser Oil Bottle

Replacing the Cleaning Roller

Replacing the Waste Toner Bottle

Replacing the Ozone Filter

Using Media

Introduction

Media Storage and Handling

Media Trays

Printing Area

Page Margins

Image Alignment

Output Tray

Media

Plain Paper

Envelopes

Glossy Media

Labels

Letterhead and Memo Media

Postcards (Japanese size)

Thick Stock

Transparencies

Loading Media

Preparing the Paper

Refilling the Media Tray

Duplexing

Using Media Other Than Plain Paper

Loading and Printing Envelopes

Loading and Printing Thick Stock (Including Glossy Media and Labels)

Loading and Printing Transparencies

Print Media and Your Warranty

Maintaining the Printer

Cleaning Schedule

Cleaning the Printer

Guidelines for Cleaning Inside the Printer

Cleaning the Transfer Unit

Cleaning the OPC Belt Cartridge

Cleaning the Exterior of the Printer

Maintenance Schedule

Preventive Maintenance Schedule

Replacement Schedule

Troubleshooting

Introduction

Printing a Status Page

Preventing Media Jams

Automatic Jam Recovery

Understanding the Media Path

Media Path with Optional Duplex Unit

Understanding Media Jam Status Messages

Clearing Media Jams

Handling Media Jams by Location

Misfeed Jams

Inner Jams, Outer and Drum Jams

Duplex Unit Jams

Clearing Other Jams

Solving Problems with Media Jams

Solving Other Problems

Solving Problems with Printing Quality

Status, Error, and Service Messages

Status and Error Messages