Konica Minolta C3850 User Guide
C3850/C3350/C3850FS
User’s Guide
Security Operations
2016. 2
Ver. 2.02
Contents
1 Security
1.1 Introduction ..................................................................................................................................... 1-2
Compliance with the ISO15408 Standard ......................................................................................... 1-2
Operating Precautions ....................................................................................................................... 1-2
INSTALLATION CHECKLIST.............................................................................................................. 1-3
1.2 Security Functions .......................................................................................................................... 1-5
Check Count Clear Conditions .......................................................................................................... 1-5
1.3 Precautions for Operation Control................................................................................................ 1-6
Roles of the Owner of the Machine ................................................................................................... 1-6
Roles and Requirements of the Administrator of the machine .......................................................... 1-6
Password Usage Requirements ........................................................................................................ 1-6
External authentication server control requirements ......................................................................... 1-7
Security function operation setting operating requirements.............................................................. 1-7
Operation and control of the machine............................................................................................... 1-7
Machine Maintenance Control........................................................................................................... 1-9
1.4 Miscellaneous................................................................................................................................ 1-10
Password Rules ............................................................................................................................... 1-10
Precautions for Use of Various Types of Applications..................................................................... 1-10
Encrypting communications ............................................................................................................ 1-11
Print functions.................................................................................................................................. 1-11
IPP printing ...................................................................................................................................... 1-11
Items of Data Cleared by Data Erase Function................................................................................ 1-12
HDD Format ..................................................................................................................................... 1-13
Upgrading of the firmware ............................................................................................................... 1-13
Software and hardware used in the machine .................................................................................. 1-13
Self-test function (encryption key and firmware verification) ........................................................... 1-13
IPsec setting .................................................................................................................................... 1-14
CS Remote Care function................................................................................................................ 1-14
Terminating a Session and Logging out .......................................................................................... 1-14
Authentication error during external server authentication.............................................................. 1-15
2 Administrator Operations
2.1 Accessing the Administrator Settings .......................................................................................... 2-2
Accessing the Administrator Settings................................................................................................ 2-2
2.2 Enhancing the Security Function................................................................................................... 2-5
2.2.1 Setting the Password Rules............................................................................................................... 2-7
2.2.2 Setting the Enhanced Security Mode ................................................................................................ 2-9
2.3 Canceling the Operation Prohibited State.................................................................................. 2-10
Performing Release Setting ............................................................................................................. 2-10
2.4 Setting the Authentication Method ............................................................................................. 2-12
2.5 ID & Print Setting Function........................................................................................................... 2-14
2.6 System Auto Reset Function ....................................................................................................... 2-15
2.7 User Setting Function................................................................................................................... 2-17
2.8 Memory RX Function .................................................................................................................... 2-19
2.8.1 Setting Memory RX.......................................................................................................................... 2-19
2.8.2 Accessing the Memory RX file......................................................................................................... 2-21
2.9 Changing the Administrator Password....................................................................................... 2-22
2.10 Protecting Data in the HDD.......................................................................................................... 2-25
2.10.1 Setting the Encryption Key .............................................................................................................. 2-25
Setting the Authentication Method .................................................................................................. 2-12
Setting the ID & Print........................................................................................................................ 2-14
Setting the System Auto Reset function.......................................................................................... 2-15
Making user setting.......................................................................................................................... 2-17
Changing the Administrator Password ............................................................................................ 2-22
bizhub C3850/C3350/C3850FS Contents-1
2.10.2 Deleting the encryption key ............................................................................................................. 2-28
2.10.3 Setting the Overwrite HDD Data ...................................................................................................... 2-29
2.11 Erasing data when the machine is to be discarded or use of a leased machine is
2.11.1 Setting the Overwrite All Data.......................................................................................................... 2-31
2.11.2 Setting the Restore All ..................................................................................................................... 2-34
2.12 Obtaining Job Log......................................................................................................................... 2-36
2.12.1 Obtaining and deleting a Job Log.................................................................................................... 2-36
2.12.2 Downloading the Job Log data........................................................................................................ 2-38
2.13 Setting time/date in machine....................................................................................................... 2-43
2.13.1 Setting time/date.............................................................................................................................. 2-43
2.13.2 Setting daylight saving time............................................................................................................. 2-45
2.14 SSL Setting Function .................................................................................................................... 2-47
2.14.1 Device Certificate Setting ................................................................................................................ 2-47
2.14.2 SSL Setting ...................................................................................................................................... 2-49
2.14.3 Removing a Certificate..................................................................................................................... 2-50
2.15 Accessing the Scan to HDD file................................................................................................... 2-51
2.16 TCP/IP Setting Function............................................................................................................... 2-53
2.16.1 Setting the IP Address ..................................................................................................................... 2-53
2.16.2 Registering the DNS Server ............................................................................................................. 2-54
2.17 E-Mail Setting Function................................................................................................................ 2-55
terminated...................................................................................................................................... 2-31
Job Log data.................................................................................................................................... 2-40
Accessing the image file .................................................................................................................. 2-51
Setting the SMTP Server (E-Mail Server)......................................................................................... 2-55
3 User Operations
3.1 User Authentication Function........................................................................................................ 3-2
Performing user authentication.......................................................................................................... 3-2
3.2 ID & Print Function.......................................................................................................................... 3-6
3.2.1 Registering ID & Print files ................................................................................................................. 3-6
3.2.2 Accessing the ID & Print file............................................................................................................... 3-8
3.3 Change Password Function......................................................................................................... 3-10
Performing Change Password......................................................................................................... 3-10
3.4 Scan to HDD Function .................................................................................................................. 3-11
3.4.1 Registering image files..................................................................................................................... 3-11
3.4.2 Accessing the image file .................................................................................................................. 3-13
3.5 S/MIME transmission function .................................................................................................... 3-15
3.6 Memory RX Function .................................................................................................................... 3-17
3.6.1 Accessing the Memory RX file......................................................................................................... 3-17
Sending E-mail by S/MIME.............................................................................................................. 3-15
4 Application Software
4.1 PageScope Data Administrator ..................................................................................................... 4-2
Precautions during backup or restore ............................................................................................... 4-2
4.1.1 Accessing from PageScope Data Administrator ............................................................................... 4-2
4.1.2 Setting the user authentication method............................................................................................. 4-4
4.1.3 Changing the authentication mode.................................................................................................... 4-6
4.1.4 Making the user settings.................................................................................................................... 4-8
4.1.5 Making the Address setting ............................................................................................................... 4-9
bizhub C3850/C3350/C3850FS Contents-2
1
Security
1.1 Introduction
1 Security
1.1 Introduction
Thank you for purchasing our product.
This User's Guide contains the operating procedures and precautions to be used when using the security
functions offered by the bizhub C3850/C3350/C3850FS machine. To ensure the best possible performance
and effective use of the machine, read this manual thoroughly before using the security functions. The Administrator of the machine should keep this manual for ready reference. The manual should be of great help
in finding solutions to operating problems and questions.
This User's Guide (Ver. 2.02) covers the following.
Model name bizhub C3850/bizhub C3350/bizhub C3850FS/ineo
Version G0607-999
For any query, request, or opinion concerning the machine, please contact your dealer from which you purchased your machine or Service Representative.
Any notice concerning this machine will be given in writing by the dealer from which you purchased your machine or Service Representative.
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3850/ineo+ 3350/ineo+ 3850FS
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Compliance with the ISO15408 Standard
When the Enhanced Security Mode on this machine is set to [ON], more enhanced security functions are
available.
This machine offers the security functions that comply with the ISO/IEC15408 (level: EAL2) and 2600.2-PP,
Protection Profile for Hardcopy Devices, Operational Environment B.
Operating Precautions
The machine gives an alarm message or an alarm sound (peep) when a wrong operation is performed or a
wrong entry is made during operation of the machine. (No "peep" alarm sound is issued if a specific sound
setting in Sound Setting of Accessibility Setting is set to [OFF].) If the alarm message or alarm sound is given,
perform the correct operation or make the correct entry according to the instructions given by the message
or other means.
The administrator of the machine should exit from the current mode to return to the basic screen whenever
the access to that mode is completed or if he or she leaves the machine with the mode screen left displayed.
The administrator of the machine should make sure that each individual general user exits from the current
mode to return to the basic screen whenever the access to that mode is completed or if the user leaves the
machine with the mode screen left displayed.
If an error message appears during operation of the machine, perform steps as instructed by the message.
For details of the error messages, refer to the User’s Guide furnished with the machine. If the error cannot be
remedied, contact your service representative.
The PageScope Web Connection functions can be used only if the setting is made to accept "Cookie."
NOTICE
This machine permits duplicate login operations performed by the service engineer, the Administrator of the
machine, and the user.
- The Administrator of the machine should make sure that, when the service engineer changes the settings, neither the Administrator of the machine nor the user performs the login operation.
- The Administrator of the machine should make sure that no user is allowed to perform the login operation when the Administrator of the machine changes or deletes user information or user data.
- To prevent settings of the machine from being duplicated, the Administrator of the machine should not
attempt to change the settings in a condition of having logged onto a mode simultaneously from the
control panel and the client PC.
bizhub C3850/C3350/C3850FS 1-2
1.1 Introduction
INSTALLATION CHECKLIST
This Installation Checklist contains items that are to be check by the Service Engineer installing this machine.
The Service Engineer should check the following items, then explain each checked item to the Administrator
of the machine.
To Service Engineer
Make sure that each of these items is properly carried out by checking the box on the right of each item.
1. Perform the following steps before installing this machine.
2. After this machine is installed, refer to the Service Manual and perform the following steps.
3. After this machine is installed, refer to this User’s Guide and perform the following steps.
Check with the administrator to determine if the security functions of this machine should
be enhanced. If the functions should be enhanced, check the following.
If the security functions are not to be enhanced, quit the operation without checking the following.
Before installing the machine, check with the administrator of the machine to determine if
the following is confirmed.
• Whether the Service Engineer has been informed that the unpacking procedure is to be
performed by the Service Engineer in the presence of the administrator of the machine.
• Whether the machine has been under the control of the administrator of the machine
with a check made to ensure that evidently the machine has not been unpacked or
used.
The Service Engineer should obtain the administrator's consent to the performance of this
item.
If the machine has been unpacked, check with the administrator that it was the administrator who unpacked the machine and nobody but the administrator has gain access to the
machine after the unpacking. Then, obtain the administrator's consent to the performance
of the installation procedure for the unpacked machine before attempting to start the procedure. If the administrator's consent cannot be obtained, call the dealer.
I swear that I would never disclose information as it relates to the settings of this machine
to anybody, or perform malicious or intentional act during setup and service procedures for
the machine.
When giving a copy of the User's Guide, explain the following to the administrator:
• A digital signature is assigned to the data certified by ISO15408. To ensure integrity of
the file, have the administrator of the machine confirm the digital signature using the
property of the provided data file in the user's PC environment.
Confirm the digital signature as follows.
Right click the provided exe file to display the property screen.
Select [Digital Signatures] - [Details] - [General], and check that Konica Minolta, Inc. is
displayed in the Name of signer field.
Select [View Certificate] - [General], and check the Signing time is within the validated
date of the certificate.
• Two versions are available, the User's Guide and User's Guide Security Operations (this
User's Guide).
• This User's Guide must first be read and the conditions described in this User's Guide
Security Operations take precedence over the User's Guide.
• If the security functions of the machine are to be enhanced, the machine and its surrounding environment should be set up and operated according to this User's Guide.
Refer to the Service Manual and perform the required installation and setup steps.
• Explain to the administrator making him/her check the cover of the Service Manual to
be referred that it is for bizhub C3850/bizhub C3350/bizhub C3850FS/ineo
3350/ineo
settings must be performed referring to the manuals above.
• The Service Engineer must have the administrator confirm that the digital signature is
assigned to the firmware and the version of the firmware to be updated is the one that
is written on the Service Manual.
Check that the model name, firmware version value, and the controller F/W hash value contained in the Service Manual agree with the respective values on the firmware version display screen and the firmware verification screen.
Check also that the MFP model name and the part numbers of the MFP board and the SSD
board agree with those described in the Service Manual.
If there is a mismatch in the Firmware version number, explain to the administrator of the
machine that upgrading of the Firmware is necessary and perform upgrading of the Firmware.
Set the CE Password.
Check that the Administrator Password has been set by the Administrator of the machine.
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3850FS (Version: G0607-999). Explain to the administrator that the following
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3850/ineo+
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bizhub C3850/C3350/C3850FS 1-3
1.1 Introduction
Check that the Encryption Key has been set by the administrator of the machine.
Check that the [IPv4 Address], [Subnet Mask], and [Default Gateway] have been set by the
administrator of the machine.
Check that the self-signed certificate for SSL communications has been registered by the
Administrator of the machine.
Check that the date and time have been correctly set in the machine by the administrator
of the machine.
Check that the ID & Print has been set to [Enable] by the administrator of the machine.
Check that the Memory RX has been set to [ON] by the administrator of the machine.
Check that IPsec has been set by the administrator of the machine for communications be-
tween the machine and the DNS server.
Check that IPsec has been set by the administrator of the machine for communications be-
tween the machine and the SMTP server.
Check that IPsec has been set by the administrator of the machine for communications be-
tween the machine and the external authentication server.
Check that User Authentication has been set to [Device] or [External Server] (Active Direc-
tory only) by the Administrator of the machine.
Check that Password Rules has been set to [ON] by the Administrator of the machine.
Let the Administrator of the machine set Enhanced Security Mode to [ON].
Check that the various functions to be disabled manually have been properly disabled by
the administrator of the machine.
The languages, in which the contents of the User’s Guide Security Operations have been
evaluated, are Japanese and English.
The following lists the manuals compatible with bizhub C3850/bizhub C3350/bizhub
C3850FS/ineo
• bizhub C3850/C3350/C3850FS User’s Guide v1.00 A3GN-9574BA-00
• bizhub C3850/C3350/C3850FS User’s Guide Security Operations 2016. 2 Ver.2.02
Explain to the administrator that the settings for the security functions for this machine have
been specified.
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3850/ineo+ 3350/ineo+ 3850FS (Version: G0607-999).
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When the above steps have been properly carried out, the Service Engineer should make a copy of this list
and give the original of this list to the Administrator of the machine. The copy should be kept at the corresponding Service Representative for filing.
Please direct your any queries about using the machine to the Service Representative shown below.
Product Name Company Name User Division Name,
Contact
Customer (Administrator of Machine)
Service Representative
Person in charge
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1.2 Security Functions
1.2 Security Functions
Setting the Enhanced Security Mode to [ON] will validate the security function of this machine. For details of
the settings of different security functions to be changed by turning [ON] the Enhanced Security Mode, see
page 2-5.
The following the major security functions when the Enhanced Security Mode is set to [ON].
Function Description
Identification and authentication function
User limiting function Specific functions to be used by each user may be limited. For details, see
HDD encryption function By setting the Encryption Key, the data stored in the HDD is encrypted, there-
Auditing function Information including operations performed on the machine and a job history
Residual information deleting function
Network communication
protecting function
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Access control is then provided through password authentication for any access to the Administrator Settings and User Authentication mode. Access is
thereby granted only to the authenticated user. A password that can be set
must meet the Password Rules. The machine does not accept setting of an
easily decipherable password. For details of the Password Rules, see
page 1-10.
If a wrong password has been entered three cumulative times during password authentication, the machine determines that it is unauthorized access
through Prohibited Functions When Authentication Error, prohibiting any further entry of the password. By prohibiting the password entry operation, the
machine prevents unauthorized use or removal of data, thereby ensuring secured used of the machine. The administrator of the machine is responsible
for resetting the prohibition of the password entry operation. For details, see
page 2-10.
page 2-17.
by protecting the data in the HDD. For details, see page 2-25.
can be stored in the HDD. Setting the Job Log (Audit Log) allows an illegal
act or inadequate operation performed on the machine to be traced. The obtained Job Log can be downloaded and viewed from the PageScope Web
Connection. For details, see page 2-36.
When the machine is to be discarded or use of a leased machine is terminated at the end of the leasing contract, setting of the Overwrite HDD Data function while the machine was in use allows residual unnecessary data to be
deleted, because the machine overwrites a specific overwrite value over the
unnecessary data. This prevents data leakage. (Passwords, addresses, and
other data set while the machine was in use should, however, be deleted
manually.) For details, see page 2-29.
The Overwrite All Data function overwrites and erases all data stored in all
spaces of the HDD. In addition, the Restore All function resets all passwords
saved in the memory area on the MFP board and the SSD board to the factory settings, thus preventing data from leaking. For details, see page 2-31.
For details of items to be cleared by Overwrite All Data function, see
page 1-12.
Communication data transmitted to or from the machine and client PC can
be encrypted using the SSL/TLS, which prevents information leakage
through sniffing over the network. For details, see page 2-47.
Check Count Clear Conditions
The following are the conditions for clearing or resetting the check count of the number of wrong entries at
the time of authentication.
<Administrator Settings>
- Authentication of Administrator Settings is successful.
- Five minutes elapses after the machine is restarted.
- The Service Engineer performs administrator unlocking.
<User Authentication Mode>
- User Authentication mode is successful.
- Release of Prohibited Functions When Authentication Error is executed.
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1.3 Precautions for Operation Control
1.3 Precautions for Operation Control
This machine and the data handled by this machine should be used in an office environment that meets the
following conditions. The machine must be controlled for its operation under the following conditions to protect the data that should be protected.
Roles of the Owner of the Machine
The owner (an individual or an organization) of the machine should take full responsibility for controlling the
machine, thereby ensuring that no improper operations are performed.
- The owner of the machine should have the administrator of the machine recognize the organizational
security policy and procedure, educate him or her to comply with the guidance and documents prepared by the manufacturer, and allow time for him or her to acquire required ability. The owner of the
machine should also operate and manage the machine so that the administrator of the machine can
configure and operate the machine appropriately according to the policy and procedure.
- The owner of the machine should have users of the machine recognize the organizational security policy
and procedure, educate them to follow the policy and procedure, and operate and manage the machine
so that the users acquire the required ability.
- The owner of the machine should vest the user with authority to use the machine according to the organizational security policy and procedure.
- The owner of the machine should operate and manage the machine so that the administrator of the machine checks the Job Log (Audit Log) data at appropriate timing to thereby determine whether a security
compromise or a faulty condition has occurred during an operating period.
- If the Job Log (Audit Log) data is to be exported to another product, the owner of the machine should
ensure that only the administrator of the machine performs the task. The owner of the machine should
also operate and manage the machine so that the Job Log (Audit Log) data is not illegally accessed,
deleted, or altered.
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Roles and Requirements of the Administrator of the machine
The administrator of the machine should take full responsibility for controlling the machine, thereby ensuring
that no improper operations are performed.
<To Achieve Effective Security>
- A single individual person who is capable of taking full responsibility for controlling the machine should
be appointed as the administrator of the machine to make sure that no improper operations are performed.
- When using an SMTP server (mail server) or an DNS server, each server should be appropriately managed by the administrator and should be periodically checked to confirm that settings have not been
changed without permission.
Password Usage Requirements
The Administrator must control the Administrator Password and Memory RX Password appropriately so that
they may not be leaked. These passwords should not be ones that can be easily guessed. The user, on the
other hand, should control the User Password appropriately so that they may not be leaked. Again, these
passwords should not be ones that can be easily guessed.
<To Achieve Effective Security>
- Make absolutely sure that only the Administrator knows the Administrator Password and Memory RX
Password.
- The Administrator must change the Administrator Password and Memory RX Password at regular intervals.
- The Administrator should make sure that any number that can easily be guessed from birthdays, employee identification numbers, and the like is not set for the Administrator Password and Memory RX
Password.
- If a User Password has been changed, the Administrator should have the corresponding user change
the password as soon as possible.
- If the Administrator Password has been changed by the Service Engineer, the Administrator should
change the Administrator Password as soon as possible.
- The Administrator should have users ensure that the passwords set for the User Authentication and
Memory RX are known only by the user concerned.
- The Administrator should have users change the passwords set for the User Authentication at regular
intervals.
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1.3 Precautions for Operation Control
- The Administrator should make sure that any user does not set any number that can easily be guessed
from birthdays, employee identification numbers, and the like for the passwords set for the User Authentication.
- Upon change of the Administrators, the old Administrator of the machine should promptly have the new
one change the Administrator password.
External authentication server control requirements
The administrator of the machine and the server administrator are required to apply patches to, or perform
account control for, this machine and the external authentication server connected to the office LAN in which
the machine is installed to ensure operation control that achieves appropriate access control.
<To Achieve Effective Security>
- Apply patches so that the external authentication server is always up-to-date.
- Change the corresponding account information promptly as soon as user authorities are changed.
- Delete the corresponding account information promptly as soon as the specific user is transferred.
Security function operation setting operating requirements
The administrator of the machine should observe the following operating conditions.
- The administrator of the machine should make sure that the machine is operated with the settings described in the installation checklist made properly in advance.
- The administrator of the machine should make sure of correct operation control so that the machine is
used with the Enhanced Security Mode set to [ON].
- When the Enhanced Security Mode is turned [OFF], the administrator of the machine is to make various
settings according to the installation checklist and then set the Enhanced Security Mode to [ON] again.
For details of settings made by the service engineer, contact your service representative.
- When the machine is to be discarded or use of a leased machine is terminated at the end of the leasing
contract, the administrator of the machine should use the Overwrite HDD Data function, the Overwrite
All Data function, and the Restore All function to thereby prevent data to be protected from leaking.
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Operation and control of the machine
The Administrator of the machine should perform the following operation control.
- The Administrator of the machine should log off from the Administrator Settings whenever the operation
in the Administrator Settings is completed. The Administrator of the machine should also make sure
that each individual user logs off from the User Authentication mode after the operation in the User Authentication mode is completed.
- During user registration, the administrator of the machine should make sure that the correct settings
are made for the correct users, including functional restrictions.
- The administrator of the machine should set the Encryption Key according to the environment, in which
this machine is used.
- The administrator of the machine should appropriately control the device certificate (SSL certificate)
registered in the machine.
- The administrator of the machine should ensure that no illegal connection or access is attempted when
the machine is to be connected to an external interface.
- The administrator of the machine should appropriately control the file of Job Log (Audit Log) data downloaded to, for example, a PC and ensure that none other than the administrator handles it.
- The administrator of the machine should check the Job Log (Audit Log) data at appropriate timing,
thereby determining whether a security compromise or a faulty condition has occurred during an operating period.
- When generating or deleting Job Log (Audit Log) and Job Log (Audit Log) data, the administrator of the
machine should check conditions of using this machine by the user.
- The administrator of the machine should make sure that each individual user updates the OS of the user's terminal and applications installed in it to eliminate any vulnerabilities.
bizhub C3850/C3350/C3850FS 1-7
1.3 Precautions for Operation Control
The administrator of the machine disables the following functions and operates and manages the machine
under a condition in which those functions are disabled (While the Enhanced Security Mode is set to [ON],
do not manually enable these functions).
Function Name Setting Procedure
Delete Other User Jobs Using [Administrator Settings] - [System Settings] - [Restrict User Ac-
RAW Port Setting Using [Administrator Settings] - [Network Settings] - [TCP/IP Setting]
FTP Settings Using [Administrator Settings] - [Network Settings], set [FTP Settings]
SMB Settings • Start the PageScope Web Connection and, using [Network] -
E-mail RX (POP) Start the PageScope Web Connection and, using [Network] - [E-mail
SNMP Settings Using [Administrator Settings] - [Network Settings], set [SNMP Set-
TCP Socket Settings Start the PageScope Web Connection and, using [Network] - [TCP
SSL/TLS Version Setting Start the PageScope Web Connection and, using [Security] - [PKI Set-
WebDAV Settings Start the PageScope Web Connection and, using [Network] - [Web-
DPWS Settings (Printer Settings/Scanner Settings)
Bonjour Setting Using [Administrator Settings] - [Network Settings], set [Bonjour Set-
LPD Setting Start the PageScope Web Connection and, using [Network] - [TCP/IP
Manual destination entry prohibition
OpenAPI External Start the PageScope Web Connection and, using [Network] - [OpenA-
Confidential RX User Box Select [Administrator Settings] - [Fax Settings] - [Confidential RX User
1
cess] - [Restrict Access to Job Settings], set [Delete Other User Jobs]
to [Restrict].
- [RAW Port Setting], set [Enable] to [No].
• By setting [RAW Port Setting] to [No], the printing function via
RAW port connection (Windows standard TCP/IP port) becomes
unavailable.
to [Disable].
[SMB Settings] - [WINS/NetBIOS Settings] of the administrator
mode, set [WINS/NetBIOS] to [Disable].
• Start the PageScope Web Connection and, using [Network] [SMB Settings] - [SMB Client Settings] of the administrator mode,
set [SMB Client] to [Disable].
• Start the PageScope Web Connection and, using [Network] [SMB Settings] - [Direct Hosting Settings] of the administrator
mode, set [Direct Hosting] to [Disable].
Settings] of the administrator mode, set [E-mail RX (POP)] to [Disable].
tings] to [OFF].
• To perform Registration of Device in the PageScope Data Administrator, first register the machine before disabling the SNMP Settings.
Socket Settings] - [TCP Socket Settings] of the administrator mode,
set [TCP Socket] to [Disable].
• By setting [TCP Socket] to [Disable], TWAIN connection becomes
unavailable.
tings] - [SSL/TLS Settings] of the administrator mode, cancel the selection of [SSL 3.0] of [SSL/TLS Version].
DAV Settings] - [WebDAV Client Settings] of the administrator mode,
set [WebDAV Client] to [Disable].
• Start the PageScope Web Connection and, using [Network] [Web Service Settings] - [Printer Settings] of the administrator
mode, set [Print Function] to [Disable].
• Start the PageScope Web Connection and, using [Network] [Web Service Settings] - [Scanner Settings] of the administrator
mode, set [Scan Function] to [Disable].
ting] to [Disable].
Settings] of the administrator mode, set [LPD] to [Disable].
• By setting [LPD] to [Disable], the printing function via LPR port
connection becomes unavailable.
The administrator of the machine registers only fax destinations and
E-mail addresses.
PI Settings] of the administrator mode, set [OpenAPI External] to [Disable].
Box] and check that Confidential RX User Box is not registered.
bizhub C3850/C3350/C3850FS 1-8
1.3 Precautions for Operation Control
Function Name Setting Procedure
LDAP Setting Start the PageScope Web Connection and, using [Network] - [LDAP
Machine Maintenance Control
The Administrator of the machine should perform the following maintenance control activities.
- Provide adequate control over the machine to ensure that only the Service Engineer is able to perform
physical service operations on the machine.
- Provide adequate control over the machine to ensure that any physical service operations performed
on the machine by the Service Engineer are overseen by the Administrator of the machine.
- Some options require that Enhanced Security Mode be turned [OFF] before they can be used on the
machine. If you are not sure whether a particular option to be additionally purchased is fully operational
with the Enhanced Security Mode turned [ON], contact your Service Representative.
- Install the machine at a safe site that can be monitored and operate and manage the machine while
ensuring that the machine is protected from unauthorized physical access.
1
Settings] - [LDAP Settings] of the administrator mode, set [LDAP] to
[Disable].
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1.4 Miscellaneous
1.4 Miscellaneous
Password Rules
Study the following table for details of the number and types of characters that can be used for each password. For details of the settings of the Password Rules, see page 2-7.
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Types of
passwords
User Password 8 to 64
Administrator
Password
*
: The minimum number of characters set in [Set Minimum Password Length] must be set for the password.
The default value is eight.
Number of
characters
characters
8 to 16
characters
Types of characters Conditions for set-
ting/changes
• Numeric characters: 0 to 9
*
• Alpha characters: upper and
lower case letters
• Symbols: !, #, $, %, &, ’, (, ),
*, ,, -, ., /, :, ;, <, =, >, ?, @, [,
\, ], ^, _, `, {, |, }, ~, +, SPACE
Selectable from among a total of
94 characters
• "”" cannot be used
• Numeric characters: 0 to 9
*
• Alpha characters: upper and
lower case letters
• Symbols: !, #, $, %, &, ’, (, ),
*, ,, -, ., /, :, ;, <, =, >, ?, @, [,
\, ], ^, _, `, {, |, }, ~, ”, +,
SPACE
Selectable from among a total of
95 characters
• A password only consisting of identical characters cannot be registered
or changed.
• The current password
must be entered before a
change can be made in
the setting.
• A new password to be
set should not be the
same as the current one.
• A password only consisting of identical characters cannot be registered
or changed.
• The current password
must be entered before a
change can be made in
the setting.
• A new password to be
set should not be the
same as the current one.
Precautions for Use of Various Types of Applications
Comply with the following requirements when using the PageScope Web Connection or an application of various other types.
The administrator of the machine should make sure that the user observes the following requirements.
- The password control function of each application stores the password that has been entered in the PC
being used. Disable the password management function of each application and perform an operation
without storing a password.
Use a web browser or an application of various other types that shows "*" or "-" for the password entered.
- Once the password has been entered, do not leave your PC idle without logging on.
- Set the web browser so that cache files are not saved.
- Do not access any other site once you have logged onto the machine with the PageScope Web Con-
nection. Accessing any other site or a link included in e-mail, in particular, can lead to execution of an
unintended type of operation. Whenever access to any other site is necessary, be sure first to log off
from the machine through the PageScope Web Connection.
- Using the same password a number of times increases the risk of spoofing.
- If a web browser such as Internet Explorer is used on the client PC side, "TLS v1" should be used for
the SSL setting.
- Optional applications not described in this User’s Guide are not covered by certification of ISO15408.
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1.4 Miscellaneous
Encrypting communications
The following are the cryptographic algorithms of key exchange and communications encryption systems
supported in generation of encryption keys.
- TLS_RSA_WITH_3DES_EDE_CBC_SHA
- TLS_RSA_WITH_AES_128_CBC_SHA
- TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA
- TLS_DHE_RSA_WITH_AES_256_CBC_SHA
NOTICE
The administrator of the machine should make sure that SSL encryption communication is not performed
with the SSL set in SSL v3.
Do not use an SSL certificate that is electronically signed by MD5, as an increased risk results of data to be
protected being tampered with or leaked.
To eliminate the risk of the data to be protected being tampered with or leaked, refer to the recommended
ciphers list disclosed by, for example, NIST and CRYPTREC and use the appropriate cryptographic technique.
Use the following browsers to ensure SSL encryption communication with appropriate strength. Use of any
of the following browsers achieves SSL encryption communication that ensures confidentiality of the image
data transmitted and received.
For Windows
- Microsoft Internet Explorer 11 or later
Microsoft Internet Explorer 11 is used for the ISO15408 evaluation for this machine.
1
Print functions
Only the following procedures are guaranteed for the print functions performed from the client PC.
- Use IPPS printing for the print functions performed using the printer driver.
- Use direct printing from the PageScope Web Connection for the print functions not performed via the
printer driver.
IPP printing
IPP (Internet Printing Protocol) is a function that allows image data stored in HDD to be printed via the Internet
by using the HTTP (HyperText Transfer Protocol) of the TCP/IP Protocol. IPPS (IPP over SSL/TLS) is the type
of IPP that performs the SSL encryption communication.
<Installing printer driver>
To perform IPPS printing, the printer driver must be installed.
In the printer addition wizard of Windows Vista/7/8/8.1, Server 2008, Server 2008 R2, Server 2012, or Server
2012 R2, type the IP address of the machine in the following format in the "URL" field.
https://[host name].[domain name]/ipp
For [Host Name] and [Domain Name], specify the names set with the DNS server.
It is noted that the name resolution is enabled through the LLMNR protocol even without ".[Domain Name]"
within the local segment (the range not beyond the router).
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1.4 Miscellaneous
<Registering the certificate in Windows Vista or later>
Windows Vista or later, which offers enhanced security functions, gives a certificate error message if the SSL
certificate is one that is not issued by a certification body. In such cases, it becomes necessary to register
the certificate of this machine as that issued by a reliable party for the computer account.
First, register Host Name and IP address of this machine in the DNS server in advance. Then, in TCP/IP Settings of PageScope Web Connection, set the DNS Host Name and DNS Default Domain Name registered
with the DNS server.
It should also be noted that, for the certificate to be imported, a certificate for SSL encryption communication
should be registered in PageScope Web Connection and exported in advance as the certificate including the
public key.
1 From "Continue to this website," call the PageScope Web Connection window to the screen.
2 Click "Certificate Error" to display the certificate. Then, click "Install Certificate" to install the certificate.
3 Display the physical stores. Then, deploy the certificate, which has earlier been exported, in "Local
Computer" of "Trusted Root Certification Authorities" to thereby import the certificate.
Items of Data Cleared by Data Erase Function
The data erase function clears the following items of data.
NOTICE
Perform "Restore All" from the control panel of the machine, and not via the network.
The encryption key is not deleted even if Restore All or Overwrite All Data is performed. For the detailed deleting procedure, see page 2-28.
1
Items of Data Cleared Description Method
Enhanced Security Mode Set to [OFF] Overwrite All Data
User registration data Deletes all user-related data that has been
Scan to HDD file Deletes all files stored as "Personal" by
ID & Print file Deletes all ID & Print files Overwrite All Data
Image files • Image files saved other than the files
Destination recipient data
files
Administrator Password Clears the currently set password, reset-
SSL certificate Deletes the currently set SSL certificate Overwrite All Data
Network Setting Clears the currently set network settings
Machine setting data Deletes the machine setting data Restore All
Trusted channel setting data Deletes the trusted channel setting data Restore All
registered
Scan to HDD
stored as "Personal" by Scan to HDD,
and ID & Print files
• Image files of jobs in job queue state
• Remainder data files, used as image
files and not deleted through only the
general deletion operation
• Temporary data files generated during
print image file processing
Deletes all destination recipient data including e-mail addresses and telephone
numbers
ting it to the factory setting
(DNS Server setting, IP Address setting,
and SMTP Server setting), resetting it to
the factory setting
HDD Format
Restore All
Overwrite All Data
HDD Format
Overwrite All Data
HDD Format
HDD Format
Overwrite All Data
HDD Format
Overwrite All Data
HDD Format
Restore All
HDD Format
Restore All
Restore All
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1.4 Miscellaneous
Items of Data Cleared Description Method
External server identification
setting data
Time Adjustment Settings
(NTP)
HDD Format
Execute HDD format when, for example, to initialize the HDD (to be reset to the default state) or when the
HDD is replaced with a referent one. Executing HDD format deletes data saved in the machine’s HDD.
- For details of items that are cleared by HDD Format, see page 1-12.
- HDD formatting turns [OFF] the Enhanced Security Mode. So, it must be turned [ON] again. For details
of settings, see page 2-5.
- To execute HDD format, perform [HDD Format] in [Utility] - [Administrator Settings] - [Security Settings]
- [HDD Settings].
Upgrading of the firmware
If upgrading of the firmware has been performed by the service engineer, the Administrator of the machine
must execute [Restore All]. Execute [Restore All] after the firmware has been upgraded. For details of the execution of [Restore All], see page 2-34.
- For details of items of data to be cleared by [Restore All], see page 1-12.
- The execution of [Restore All] will turn [OFF] the Enhanced Security Mode. So, it must be turned [ON]
again. For details of settings, see page 2-5.
Deletes the external server identification
setting data
Set to [Disable] Restore All
Overwrite All Data
HDD Format
1
Software and hardware used in the machine
The following lists the software, hardware, and their versions used for the ISO15408 evaluation for this machine and they are the same as those listed on the security target.
The user should appropriately manage the software and hardware used with the machine on his or her own
responsibility.
Software/Hardware Version, etc.
FAX Kit FK-512
OS (Operating System) Windows 7 Professional SP1
Internet Explorer Ver. 11
Mozilla Firefox Ver. 36
Printer Driver • PCL v3.0.0
• XPS v3.0.1
PageScope Data Administrator
with Device Set-Up and Utilities
PageScope Data
Administrator
Ver. 1.0.06000
Ver. 4.1.35000
Self-test function (encryption key and firmware verification)
When the Enhanced Security Mode is set to [ON], the machine checks the encryption key and the firmware
to make sure that they remain intact when the power switch is turned ON.
If a fault is present, an alarm screen that warns that a fault has occurred appears when the machine is started.
If the alarm screen appears, contact your Service Representative.
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1.4 Miscellaneous
IPsec setting
This machine offers a choice of two authentication methods of [Pre-Shared Key] and [Digital Signature] for
authenticating the remote machine with which to communicate.
When [Pre-Shared Key] is to be used, control the pre-shared key appropriately to ensure that it is not leaked
to any third party other than the remote machine with which to communicate. For the shared key, set a value
that consists of a combination of eight or more alphanumeric characters and that cannot be easily guessed.
Do not set a value that can be easily guessed from your birthday, employee identification number, and the
like.
[Digital Signature] has a higher security strength than [Pre-Shared Key].
[Main Mode] and [Aggressive Mode] are available in [Negotiation Mode] of [IKE Settings]. The default setting
is [Main Mode]. The administrator of the machine should operate the machine with the [Main Mode] setting.
The ISO15408 evaluation for the machine is performed on the basis of the [Pre-Shared Key].
In IPsec setting, perform the proper management so that the conditions below are complied.
- Do not use DES but use 3DES or AES in [Encryption Algorithm].
- Do not specify NULL in [ESP Encryption Algorithm].
- Do not specify manual keys in [Key Exchange Method].
- Use character strings according to the Password Rules in [Pre-Shared Key].
1
CS Remote Care function
CS Remote Care is a system that manages the machine through transmission and reception of various types
of data for managing the machine between the machine and the CS Remote Care center computer via a telephone/fax line, a network, or E-mail.
When the Enhanced Security Mode is set to [ON], the following functions are no longer usable: instructing to
rewrite the firmware, rewriting settings of the machine.
Terminating a Session and Logging out
The machine allows the operator to automatically log out from or terminate a session, if it is unable to detect
an operation on the control panel or a communication packet on the network.
The following shows the setting range and the default setting of each function. Set the time according to the
environment in which the machine is used.
The administrator of the machine should explain to the user that the following settings are made. The administrator of the machine should also explain to the user immediately as soon as the setting has been changed.
Function name/software, etc Description
System Auto Reset Setting range
• [1] to [9] minutes, Default setting: [1] minute
Setting procedure
• [Administrator Settings] - [System Settings] - [Reset Settings] -
[System auto reset] - [System Auto Reset Time]
Auto Logout
(PageScope Web Connection)
PageScope Data Administrator Default setting: [60] minutes (No change can be made in the setting)
Setting range
• [Admin. Mode Logout Time]: [1] to [60] minutes
Default setting: [10] minutes
• [User Mode Logout Time]: [1] to [60] minutes
Default setting: [60] minutes
Setting procedure
• Start the PageScope Web Connection and, in the Administrator
Mode, select [Security] - [Auto Logout].
The time setting represents consideration for the time-consuming
task, such as downloading the registered information. Be careful
about leaving your seat, because the time setting is rather long.
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1.4 Miscellaneous
Authentication error during external server authentication
If a user is unable to log in successfully during user authentication using the external server authentication,
possible causes include the status of connection to the external server, the condition of the external server
(the server is down), and the status of user registration with the external server such as the number of users
to be controlled by the machine reaching its limit and the user password quality on the external server.
The administrator of the machine should check these points and make the appropriate settings.
1
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2
Administrator Operations
2.1 Accessing the Administrator Settings
2 Administrator Operations
2.1 Accessing the Administrator Settings
In Administrator Settings, the settings for the machine system and network can be registered or changed.
This machine implements authentication of the user of the Administrator Settings function through the Administrator Password that verifies the identity as the Administrator of the person who accesses the function.
During the authentication procedure, the Administrator Password entered for the authentication purpose appears as "*" or "-" on the display. A failure in authentication as a result of the entry of a wrong password is
counted as unauthorized access.
NOTICE
Make sure that none of the general users of the machine will know the Administrator Password.
If the Administrator Password is forgotten, it must be set again by the Service Engineer. Contact your Service
Representative.
Accessing the Administrator Settings
The machine does not accept access to the Administrator Settings under any of the following conditions.
Wait for some while before attempting to gain access to the Administrator Settings again (Except for access
from PageScope Web Connection).
- There is a job being executed by the machine.
- There is a reserved job (timer TX, fax redial waiting, etc.) in the machine.
- Immediately after the power switch has been turned ON.
- A malfunction code is displayed on the machine.
<From the Control Panel>
0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If
it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.
2
1 Touch [Utility].
2 Touch [Administrator Settings].
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2.1 Accessing the Administrator Settings
3 Enter the Administrator Password from the keyboard.
% Touch [C] to clear all characters.
% Touch [ ] to delete the last character entered.
% Touch [Shift] to show the upper case/symbol screen.
% Touch [Cancel] to go back to the previous screen.
4 Touch [OK].
% If a wrong Administrator Password is entered, a message that tells that the Administrator Password
does not match appears. Enter the correct Administrator Password.
% A failure in authentication as a result of the entry of a wrong password is counted as unauthorized
access. If the cumulative number of unauthorized accesses reaches three during operation of the
machine, the machine is set into an access lock state and prohibits any subsequent password entry
operations. To cancel the access lock state, settings must be made by the Service Engineer; or, turn
off, then on, the power switch of the machine. When the power switch is turned off, then on again,
wait at least 10 seconds to turn it on after turning it off. This interval is necessary to ensure that the
machine functions properly.
2
5 Press the [Reset] key to log off from the Administrator Settings.
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2.1 Accessing the Administrator Settings
<From PageScope Web Connection>
0 Do not leave the machine with the Administrator Mode setting screen left shown on the display. If it is
absolutely necessary to leave the machine, be sure first to log off from the Administrator Mode.
1 Start the Web browser.
2 Enter the IP address of the machine in the address bar.
3 Press the [Enter] key to start PageScope Web Connection.
4 Click the Administrator radio button and [Log in].
2
5 Enter the Administrator Password in the password box.
% When accessing the Administrator Mode using the PageScope Web Connection, enter the same
Administrator Password as that for the machine.
6 Click [OK].
% If a wrong Administrator Password is entered, a message that tells that the authentication has failed
appears. Enter the correct Administrator Password.
% A failure in authentication as a result of the entry of a wrong password is counted as unauthorized
access. If the cumulative number of unauthorized accesses reaches three during operation of the
machine, the machine is set into an access lock state and prohibits any subsequent password entry
operations. To cancel the access lock state, settings must be made by the Service Engineer; or, turn
off, then on, the power switch of the machine. When the power switch is turned off, then on again,
wait at least 10 seconds to turn it on after turning it off. This interval is necessary to ensure that the
machine functions properly.
7 Click [Log out]. This allows you to log off from the Administrator Mode.
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2.2 Enhancing the Security Function
2.2 Enhancing the Security Function
When access to the machine by the Administrator of the machine through the Administrator Settings from
the control panel is authenticated, the machine enables setting of the Enhanced Security Mode that allows
settings for enhancing each of different security functions to be converted all at once.
In the Enhanced Security Mode, the machine allows selection of whether to use the Enhanced Security Mode
or not. When the Enhanced Security Mode is set to [ON], the security function is enhanced by automatically
setting such functions as that which determines whether each password meets predetermined requirements.
The following settings must first be made before the Enhanced Security Mode is set to [ON].
Settings to be Made in Advance Description
Administrator Password Meet the Password Rules.
The factory setting is "12345678."
Encryption Key Set the Encryption Key.
User Authentication Set to either [Device] or [External Server] (Active Directory).
Certificate for SSL Register the self-signed certificate for SSL communications.
Password Rules Set to [ON].
Service settings Calls for setting made by the Service Engineer. For details, contact
your Service Representative.
2
Setting the Enhanced Security Mode to [ON] changes the setting values of the following functions.
Function Name Factory Setting When Enhanced Security Mode is set to [ON]
Password Rules OFF ON (not to be changed)
Public Access Restrict Restrict (not to be changed)
Print without Authentication
User Name List OFF OFF (not to be changed)
Registering and Changing Address by the user
SSL Disable Enable (not to be changed)
SSL Encryption Strength AES-256, 3DES,
SSL Settings (http) OFF ON (not to be changed)
SSL communication
(OpenAPI)
FTP Server Enable Disable
S/MIME Disable Enable (not to be changed)
E-mail Text Encryption
Method
(when S/MIME is enabled)
Digital Signature
(when S/MIME is enabled)
Digital Signature Type
(when S/MIME is enabled)
Administrator Password
Change Via Network
(PageScope Web Connection)
Network firmware update
protect
Restrict Restrict (not to be changed)
Allow Restrict (not to be changed)
RC4-128,
DES, RC4-40
Non-SSL Only SSL Only (not to be changed)
3DES 3DES (not to be changed if the encryption method
Do not add
signature
SHA-1 SHA-256 (not to be changed)
Enabled Restrict
Invalid Valid
*
If [ON] is set for Password Rules, the types and number
of characters to be used for each password are limited.
For details of the Password Rules, see page 1-10.
AES-256, 3DES (not to be changed to one containing
strength lower than AES/3DES)
(Selection can be made between [Enable] and [Disable])
stronger than 3DES is applied)
Select when sending
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2.2 Enhancing the Security Function
Function Name Factory Setting When Enhanced Security Mode is set to [ON]
CS Remote Care Usable Remote device setting disabled
IWS Settings Disable Disable (not to be changed)
Account Track Off Off (Not to be changed)
Restrict Scan to USB OFF ON (not to be changed)
Print Document
(External memory)
WebDAV Server Settings Enable Disable (not to be changed)
Audit Log OFF ON (not to be changed)
Web Browser Setting Enable Disable (not to be changed)
Restrict Internet Fax TX Allow Restrict (to be changed)
Restrict Internet Fax RX Allow Restrict (to be changed)
Restrict PC-Fax TX Allow Restrict (to be changed)
SSDP Disable Disable (to be changed)
Polling TX (Fax) OFF OFF (to be changed)
Overwrite HDD Data Disable Enable (not to be changed)
Self-test function
(encryption key and
firmware verification)
Temporarily Save Authentication Information
(external server authentication)
External Memory Backup
(Service mode)
IC card authentication None None
QR Code Display Setting Not Display Not Display (not to be changed)
FAX function restriction
(Registration user)
FAX function restriction
(User using external server authentication)
Import/export of destination/authentication information
2
ON OFF (not to be changed)
Disable Enable
Enable Disable (not to be changed)
Allow Restrict
Allow Restrict (Default value for registration)
Allow Restrict (not to be changed)
Allow Restrict (not to be changed)
NOTICE
When Password Rules is set to [ON] the number and types of characters used for each password are restricted. For details of the Password Rules, see page 1-10.
Turning ON the Enhanced Security Mode does not enable the ID & Print function. Enable the function manually to protect image files. For details of the ID & Print function, see page 2-14.
The Enhanced Security Mode is set to [OFF], if the Administrator of the machine executes any of the following
functions. Set the Enhanced Security Mode to [ON] again.
- [HDD Format] is executed.
- [Overwrite All Data] is executed.
- [Restore All] of [Initialize] is executed.
- [Restore Network] of [Initialize] is executed.
- [Restore System] of [Initialize] is executed.
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2.2 Enhancing the Security Function
2.2.1 Setting the Password Rules
0 For the procedure to call the Administrator Settings on the display, see page 2-2.
0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If
it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.
NOTICE
Password Rules cannot be set to [ON], if the various types of currently set passwords do not meet the Password Rules. First, make sure that the passwords meet the Password Rules before attempting to set Password Rules to [ON]. For details of the Password Rules, see page 1-10.
1 Call the Administrator Settings on the display from the control panel.
2 Touch [ ].
3 Touch [Security Settings].
2
4 Touch [Security Details].
5 Touch [Password Rules].
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2.2 Enhancing the Security Function
6 Select [ON] and set [Set Minimum Password Length] (8 to 16 characters).
7 Touch [OK].
2
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2.2 Enhancing the Security Function
2.2.2 Setting the Enhanced Security Mode
0 For the procedure to call the Security Settings screen on the display, see steps 1 through 3 of page 2-7.
0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If
it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.
0 The Enhanced Security Mode is factory-set to [OFF]. Be sure to turn [ON] the Enhanced Security Mode
so as to enable the security function of the machine.
1 Call the Security Settings screen on the display from the control panel.
2 Touch [Enhanced Security Mode].
2
3 Select [ON] to enable the Enhanced Security Mode and touch [OK].
Touch [OK], then the machine restarts automatically.
% [ON] can be selected only if the Administrator of the machine has made the necessary settings be-
forehand. For details of the necessary settings, see page 2-5.
% If the Enhanced Security Mode is properly set to [ON], a key icon appears at the portion enclosed
by a red frame of the screen, indicating that the machine is in the Enhanced Security Mode.
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2.3 Canceling the Operation Prohibited State
2.3 Canceling the Operation Prohibited State
When access to the machine by the administrator of the machine through the Administrator Settings from the
control panel is authenticated, the machine enables the operation of Release Setting performed for canceling
the state of Prohibited Functions When Authentication Error (access lock state) as a result of unauthorized
access.
If a wrong password has been entered three cumulative times during password authentication, the machine
determines that it is unauthorized access, prohibiting any further entry of the password. By prohibiting the
password entry operation, the machine prevents unauthorized use or removal of data, thereby ensuring secured used of the machine.
Release Setting clears the unauthorized access check count for all User Authentication, resetting it to zero
and canceling the operation prohibited state. Perform the following procedure to cancel the operation prohibited state.
Operation Prohibited State Canceling procedure
Administrator Settings Turn OFF and ON the power switch; wait for five minutes and then
cancel the operation prohibited state.
User authentication The Administrator touches [Release] to cancel the operation pro-
hibited state.
NOTICE
The cumulative number of times a wrong password is entered is counted commonly, and not uniquely, by
the control panel and the client PC. When either one is set into the access lock state, access via the other
one is also prohibited.
2
Performing Release Setting
0 For the procedure to call the Security Details screen on the display, see steps 1 through 4 of page 2-7.
0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If
it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.
0 When the power switch is turned off, then on again, wait at least 10 seconds to turn it on after turning
it off. if there is no wait period between turning the power switch off, then on again, the machine may
not function properly.
1 Call the Security Details screen on the display from the control panel.
2 Touch [Release].
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2.3 Canceling the Operation Prohibited State
3 Select the function, for which Prohibit Function as a result of unauthorized access is to be released.
4 Touch [OK].
This clears the unauthorized access check count of the specific function selected in the previous step
and cancels the operation prohibited state.
2
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2.4 Setting the Authentication Method
2.4 Setting the Authentication Method
When access to the machine by the Administrator of the machine through the Administrator Settings is authenticated, the machine enables setting of the authentication method for User Authentication.
The User Authentication method may be [Device] that uses the authentication system the machine has, [External Server] that uses the external server authentication of the external server, or [Off]. If the Enhanced Security Mode is set to [ON], the authentication method should be operated by either [Device] or [External
Server] (Active Directory).
NOTICE
If [External Server] is selected for the authentication method, be sure to select [Active Directory] in the External Server Settings.
For the Kerberos protocol of the Active Directory, specify AES-128 or AES-256 instead of DES as the encryption level on the server settings.
Setting the Authentication Method
0 For the procedure to access the Administrator Mode, see page 2-2.
0 Do not leave the machine with the Administrator Mode setting screen left shown on the display. If it is
absolutely necessary to leave the machine, be sure first to log off from the Administrator Mode.
1 Start PageScope Web Connection and access the Administrator Mode.
2 Click the [Security] tab.
2
3 Select [Device] or [External Server] from the User Authentication pull-down menu, and click [Apply].
If [External Server] is selected, perform steps 4 through 8.
4 If [External Server] is selected, click [External Server List] from [Authentication] menu.
% When external server authentication is used, change settings after deleting registered users.
% Do not use an external server on which more than 1,000 users are registered.
% Make sure that the machine and the external server retain the same user registration status at all
times.
% Do not add any user who is yet to be registered in the machine to the external server when the ma-
chine has 1,000 registered users.
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