Konica Minolta C10 User Manual
bizhub C10 Printer /
Copier / Scanner
User’s Guide
4556-9607-00A
Thank You
Thank you for purchasing a bizhub C10. You have made an excellent choice. Your
bizhub C10 is specially designed for optimal performance in Windows and Macintosh
environments.
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
bizhub and PageScope are trademarks or registered trademarks of
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
All other trademarks and registered trademarks are the property of their respective
owners.
Copyright Notice
Copyright © 2007 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All
Rights Reserved. This document may not be copied, in whole or part, nor transferred
to any other media or language, without written permission of KONICA MINOLTA
BUSINESS TECHNOLOGIES, INC.
Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this guide and to the equipment described herein without notice. Considerable effort has been made to ensure that this guide is free of inaccuracies and
omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes
no warranty of any kind including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose with regard to this guide.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility
for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in
operating the equipment, or in connection with the performance of the equipment
when so operated.
SOFTWARE LICENSE AGREEMENT
This package contains the following materials provided by Konica Minolta Business Technologies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded
machine-readable outline data encoded in the special format and in the encrypted form (“Font
Programs”), other software which runs on a computer system for use in conjunction with the
Printing Software (“Host Software”), and related explanatory written materials (“Documentation”). The term “Software” shall be used to describe Printing Software, Font Programs and/or
Host Software and also include any upgrades, modified versions, additions, and copies of the
Software.
The Software is being licensed to you under the terms of this Agreement.
KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, provided that you agree to the following:
1. You may use the Printing Software and accompanying Font Programs for imaging to the
licensed output device(s), solely for your own internal business purposes.
2. In addition to the license for Font Programs set forth in Section 1 (“Printing Software”)
above, you may use Roman Font Programs to reproduce weights, styles, and versions of
letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your
own internal business purposes.
3. You may make one backup copy of the Host Software, provided your backup copy is not
installed or used on any computer. Notwithstanding the above restrictions, you may install
the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software.
4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and
interest to such Software and Documentation (“Assignee”) provided you transfer to
Assignee all copies of such Software and Documentation Assignee agrees to be bound by
all of the terms and conditions of this Agreement.
5. You agree not to modify, adapt or translate the Software and Documentation.
6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or
decompile the Software.
7. Title to and ownership of the Software and Documentation and any reproductions thereof
shall remain with KMBT and its Licensor.
8. Trademarks shall be used in accordance with accepted trademark practice, including identification of the trademark owner’s name. Trademarks can only be used to identify printed
output produced by the Software. Such use of any trademark does not give you any rights
of ownership in that trademark.
9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that
the Licensee does not use, or Software contained on any unused media, except as part of
the permanent transfer of all Software and Documentation as described above.
10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDIRECT, PUNITIVE or special damages, including any lost profits or lost saving, even if
KMBT has been advised of the possibility of such damages, or for any claim by any third
party. KMBT or its licensor disclaims all warranties with regard to the software, express or
implied, including, without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights. Some states or jurisdictions
do not allow the exclusion or limitation of incidental, consequential or special damages, so
the above limitations may not apply to you.
11. Notice to Government End Users: The Software is a “commercial item,” as that term is
defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial
computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein.
12. You agree that you will not export the Software in any form in violation of any applicable
laws and regulations regarding export control of any countries.
Legal Restrictions on Copying
Certain types of documents must never be copied with the purpose or intent to pass
copies of such documents off as the originals.
The following is not a complete list, but is meant to be used as a guide to responsible
copying.
Financial Instruments
z Personal checks
z Traveler’s checks
z Money orders
z Certificates of deposit
z Bonds or other certificates of indebtedness
z Stock certificates
Legal Documents
z Food stamps
z Postage stamps (canceled or uncanceled)
z Checks or drafts drawn by government agencies
z Internal revenue stamps (canceled or uncanceled)
z Passports
z Immigration papers
z Motor vehicle licenses and titles
z House and property titles and deeds
General
z Identification cards, badges, or insignias
z Copyrighted works without permission of the copyright owner
In addition, it is prohibited under any circumstances
rencies, or works of art without permission of the copyright owner.
When in doubt about the nature of a document, consult with legal counsel.
to copy domestic or foreign cur-
" In order to prohibit the illegal reproduction of certain documents, such as
paper currency, this machine is equipped with a counterfeit prevention feature.
Due to the counterfeit prevention feature that this machine is equipped with,
images may be distorted.
For EU member states only
This symbol means: Do not dispose of this product
together with your household waste!
Please contact the Local Authority for appropriate disposal instructions. In the case of a new device being
purchased, the used one can also be given to our dealer
for appropriate disposal. Recycling of this product will
help to conserve natural resources and prevent potential
negative consequences for the environment and human
health caused by inappropriate waste handling.
This product complies with RoHS (2002/95/EC) directive.
Contents
1 Introduction ....................................................................................................... 1
Getting Acquainted with Your Machine 2
Space Requirements 2
Installation Precautions 2
Part Names 3
Front View 3
Rear View 4
Inside 4
Front View with Options 5
Rear View with Options 5
Drivers and Documentation CD-ROM 6
Printer Drivers 6
Scanner Drivers 6
Applications CD-ROM 7
Applications 7
Utility 8
System Requirements 8
Contents
i
2 Control Panel and Configuration Menu .........................................................11
About the Control Panel 12
Control Panel Indicators and Keys 12
Display Indications 16
Main Screen 16
Print Screen 18
Checking the Machine Status and Settings 19
TONER REMAINING 19
TOTAL PAGE 19
TX/RX RESULT 20
PRINT REPORT 20
Functions Available with the Function Key 22
Configuration Menu Overview 23
Configuration Menu 23
MACHINE SETTING Menu 27
PAPER SOURCE SETUP Menu 29
COPY SETTING Menu 30
FAX REGISTRATION Menu 31
TX SETTING Menu 31
RX SETTING Menu 32
COMM. SETTING Menu 32
REPORTING Menu 32
USER SETTING Menu 33
DIRECT PRINT Menu 34
NETWORK SETTING Menu 35
E-MAIL SETTING Menu 36
SCANNER SETTING Menu 37
3 Media Handling ................................................................................................39
Print Media 40
Specifications 40
Types 41
Plain Paper (Recycled Paper) 41
Thick Stock 42
Envelope 43
Labels 44
Letterhead 45
Postcard 45
Transparency 46
Glossy Media 47
Guaranteed Imageable (Printable) Area 48
Imageable Area—Envelopes 48
Page Margins 48
Loading Media 49
Tray 1 (Multipurpose Tray) 49
Loading Plain Paper 49
Contentsii
Other Media 52
Loading Envelopes 52
Loading Labels/Postcard/Thick Stock/Transparency/Glossy media 59
Tray 2 61
Loading Plain Paper 61
About Duplex Printing 64
Double-Sided 64
Booklet 65
Output Bin 66
Media Storage 68
Original Media 69
Specifications 69
Documents that can be placed on the original glass 69
Documents that can be loaded into the ADF 69
Loading a Document to be Copied 71
Placing a document on the original glass 71
Loading a document into the ADF 72
4 Using the Printer Driver .................................................................................. 73
Selecting Printer Driver Options/Defaults (for Windows) 74
Uninstalling the Printer Driver (for Windows) 76
Windows XP/Server 2003/Vista 76
Windows 2000 76
Displaying Printer Driver Settings 76
Windows XP/Server 2003 76
Windows 2000 76
Windows Vista 76
Printer Driver Settings 78
Common Buttons 78
OK 78
Cancel 78
Apply 78
Help 78
Easy Set 78
Paper View 78
Printer View 79
Watermark View 79
Quality View 79
Default 79
Basic Tab 79
Layout Tab 80
Overlay Tab 80
Watermark Tab 80
Quality Tab 80
Device Options Setting Tab 81
Version Tab 81
Contents
iii
5 Using Direct Print ............................................................................................83
Camera Direct Photo Printing 84
Printing Directly from a Digital Camera 84
6 Using the Copier ..............................................................................................87
Making Basic Copies 88
Basic Copy Operation 88
Specifying the Copy Quality 89
Specifying the Zoom Ratio 89
Selecting a Preset Zoom Ratio 90
Specifying a Custom Zoom Ratio 90
Selecting the Copy Density 91
Selecting the Media Tray 91
Making Advanced Copies 92
Setting 2in1 Copying 92
ID Card Copying 93
Setting Duplex (Double-Sided) Copying 95
Duplex (Double-Sided) Copying From the ADF 95
Duplex (Double-Sided) Copying From the Original Glass 96
Setting Collated Copying 97
7 Using the Scanner ...........................................................................................99
Making Basic Scans 100
Scanning via USB 100
Windows TWAIN Driver Settings 101
Original Size 101
Scan Type 101
Resolution 101
Scanning mode 101
Image size 101
Scan 101
About 101
Close 101
Preview Window 101
Clear 101
Width/Height 102
Prescan 102
Help 102
Windows WIA Driver Settings 102
Color Picture 102
Grayscale Picture 102
Black and white picture or text 102
Custom Settings 102
Adjust the Quality of the Scanned Picture 102
Preview Window 103
Preview 103
Contentsiv
Scan 103
Cancel 103
Macintosh TWAIN Driver Settings 103
Original Size 103
Scan Type 103
Resolution 103
Scanning mode 103
Image size 103
Scan 103
About 104
Close 104
Preview Window 104
Clear 104
Width/Height 104
Prescan 104
Help 104
Basic Scan to E-mail Operation 105
Scan to E-mail using the ADF 105
Scan to E-mail using the Original Glass 107
Specifying a Recipient 110
Directly Entering an E-mail Address 110
Using a One-Touch Dial Key 110
Using the Speed Dial Function 111
Using the List Function of the Phone Book 111
Using the Search Function of the Phone Book 112
Changing the Scan Mode Settings 113
Changing the Scanned Image Size 114
Registering Recipients 115
About the E-mail registration Function 115
One-Touch Dialing 115
Programming a One-Touch Dial Key 115
Changing/Deleting One-Touch Dial Information 116
Speed Dialing 117
Programming a Speed Dial Number 117
Changing/Deleting Speed Dial Information 118
Group Dialing 119
Programming Group Dialing 119
Changing/Deleting Group Dialing Information 121
Basic Scan to PC Operation 122
Scan to PC using the ADF 122
Scan to PC using the Original Glass 123
8 Replacing Consumables .............................................................................. 125
Replacing the Toner Cartridge 126
To Replace a Toner Cartridge 129
Replacing the drum cartridge 136
Contents
v
9 Maintenance ...................................................................................................141
Maintaining the Machine 142
Cleaning the machine 144
Exterior 144
Interior 145
Cleaning the Media Feed Roller and Laser Lens 145
Cleaning the Duplex Option Feed Rollers 151
Cleaning the Media Feed Rollers for Tray 2 152
Cleaning the Media Feed Rollers for the ADF 154
Storing the machine 155
10 Troubleshooting ............................................................................................157
Introduction 158
Preventing Media Misfeeds 159
Understanding the Media Path 160
Clearing Media Misfeeds 160
Media Misfeed Messages and Clearing Procedures 161
Clearing a Media Misfeed in the Machine 162
Clearing a Media Misfeed from the Duplex Option 172
Clearing a Media Misfeed from the ADF 173
Solving Problems with Media Misfeeds 175
Solving Other Problems 178
Solving Problems with Printing Quality 184
Status, Error, and Service Messages 191
Status Messages 191
Error Messages 192
Service Messages 199
11 Installing Accessories ..................................................................................201
Introduction 202
Duplex Option 203
Installing the Duplex Option 203
Tray 2 207
Installing Tray 2 207
A Appendix ........................................................................................................209
Technical Specifications 210
Consumable Life Expectancy Chart 213
User-Replaceable 213
Service-Replaceable 213
Entering Text 214
Key Operation 214
Entering Fax Numbers 214
Entering Names 215
Entering E-mail Addresses 215
Changing Input Mode 216
Contentsvi
Inputting Example 216
Correcting Text and Input Precautions 217
Our Concern for Environmental Protection 218
What is an ENERGY STAR product? 218
Index 219
Contents
vii
Contentsviii
1 Introduction
Getting Acquainted with Your Machine
Space Requirements
To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.
528 mm (20.8")
100 mm
(3.9")
100 mm (3.9")
233 mm
(9.2")
902 mm (35.5")
531 mm (20.9")
138
mm
(5.4")
Front View Side View
581 mm (22.9")
768 mm (30.2")
187 mm
(7.4")
" The options appear shaded in the above illustration.
Installation Precautions
When this machine sets up on a desk, make sure that the supports do not
extend off the desk.
100 mm
(3.9")
Getting Acquainted with Your Machine2
Part Names
The following drawings are the parts of your machine referred to throughout
this guide. Please take some time to become familiar with them.
Front View
1. Output bin
2. Control panel
3. Automatic Document Feeder
(ADF)
3-a. ADF feed cover
3-b. Document guide
3-c. Document feed tray
3-d. Document output tray
" The ADF may appear as
“document cover” in status and error messages.
4. Engine cover
5. Digital Camera Direct Photo
Print port
6. Tray 1 (Multipurpose tray)
7. Front cover
8. Original glass
9. Original cover pad
10. Scanner unit
11. Scanner unit release lever
3-a 3-b 3-c
2
1
7
6
8
5
3
3-d
4
9
10
Getting Acquainted with Your Machine
11
3
Rear View
1. Power switch
2. TEL (telephone) jack
3. LINE (telephone line) jack
4. USB port
5. 10Base-T/100Base-TX (IEEE
802.3) Ethernet Interface port
Inside
1. Fuser unit
2. Fuser separator levers
3. Transfer belt unit
4. Drum cartridge
5. Toner cartridge carousel (containing 4 toner cartridges: C, M,
Y and K)
6. Scanner lock
7. Toner cartridge
4
1
2
3
4
5
22
3
1
4
5
7
6
Getting Acquainted with Your Machine4
Front View with Options
1. Tray 2
Rear View with Options
1. Duplex option
1
1
Getting Acquainted with Your Machine
5
Drivers and Documentation CD-ROM
Printer Drivers
Drivers Use/Benefit
Windows XP/Server 2003/2000/
Vista
Windows XP/Server 2003/Vista for
64bit
Macintosh OS 10.2.8 or later
Scanner Drivers
Drivers Use/Benefit
TWAIN Driver for Windows XP/
Server 2003/2000/Vista
TWAIN Driver for Macintosh OS
10.2.8 or later
WIA Driver for Windows XP/Vista This driver enables you to set scan-
These drivers give you access to all of
the printer features, including finishing
and advanced layout. For details,
refer to“Displaying Printer Driver Settings” on page 76.
These drivers enables you to set
scanning functions, such as the color
setting and size adjustments.
For details, refer to “Windows TWAIN
Driver Settings” on page 101.
ning functions, such as the color setting and size adjustments.
For details, refer to “Windows WIA
Driver Settings” on page 102.
" For details on the installation of the drivers, refer to the bizhub C10
Installation Guide on the Drivers and Documentation CD-ROM.
" For details of the Macintosh drivers, refer to the bizhub C10 Reference
Guide on the Drivers and Documentation CD-ROM.
" Windows TWAIN driver does not correspond to 64-bit application
though it corresponds to 32-bit application on 64-bit OS.
Getting Acquainted with Your Machine6
Applications CD-ROM
Applications
Applications Use/Benefit
FaxTalk Communicator This software allows the fax functions
of the computer to be used for faxing
image data scanned using the Scan to
PC operation.
For details, refer to the FaxTalk Communicator User’s Guide. In addition,
refer to the Help for FaxTalk Communicator.
Local Setup Utility (LSU) This software enables one-touch dial-
ing, speed dialing, and group dialing
for faxes to be created and edited
from the computer. In addition, the
status of this machine can be
checked.
For details, refer to the bizhub C10
Reference Guide.
PaperPort SE This software is a document manage-
ment software package that helps you
scan, organize, access, share, and
manage both your paper and digital
documents on your personal computer.
For details, refer to the PaperPort SE
User’s Guide from the Help menu.
LinkMagic This software enables scanned docu-
ment to be saved in a file, processed,
mail attached, and printed out.
For details, refer to the bizhub C10
Reference Guide.
Getting Acquainted with Your Machine
7
Utility
Utility Use/Benefit
PageScope Web Connection With the web browser, the status of
printers can be checked, and each
setting can be changed.
For details, refer to the bizhub C10
Reference Guide.
PageScope Net Care Printer management functions such
as status monitoring and network settings can be accessed.
For details, refer to the PageScope
Net Care Quick Guide on the Applications CD-ROM.
PageScope Network Setup Using the TCP/IP and IPX protocols,
basic network printer settings can be
specified.
For details, refer to the PageScope
Network Setup User Manual on the
Applications CD-ROM.
System Requirements
Personal computer
For Windows
– Pentium II: 400MHz or higher
For Macintosh
– PowerPC G3 or later (G4 or later is recommended)
– Intel processor
Operating System
– Microsoft Windows XP Home Edition/Professional, Windows XP Pro-
fessional x64 Edition, Windows Server 2003, Windows Server 2003
x64 Edition, Windows 2000, Windows Vista (32-bit/64-bit)
– Mac OS X (10.2.8 or later; We recommend installing the latest patch)
Free hard disk space
256 MB or more
RAM
128 MB or more
CD-ROM/DVD drive
Getting Acquainted with Your Machine8
I/O interface
– 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port
– USB Revision 2.0 and USB Revision 1.1 compliant port
" The Ethernet cable and USB cable are not included with the machine.
" For details of the Macintosh drivers, refer to the bizhub C10 Reference
Guide on the Drivers and Documentation CD-ROM.
Getting Acquainted with Your Machine
9
Getting Acquainted with Your Machine10
2 Control Panel and
Configuration
Menu
About the Control Panel
1
24 6 7 10
3 5
11 14 1517151618 19 201321 22 23
12
8 9
Control Panel Indicators and Keys
No. Name Function
1 Fax Operations
keys
2 Error indicator Lights up when an error has occurred.
3 Function key Press to specify tray settings, duplex (Double-Sided)
Provides fax operations.
For details, refer to the bizhub C10 Facsimile User's
Guide.
printing settings, and ID card copy settings.
" The tray settings and duplex (Double-Sided)
printing settings cannot be specified if the
optional media feed unit and duplex are not
installed.
About the Control Panel12
No. Name Function
4 Display key Press to check the status of this machine and the
specified settings.
Displays a rough estimate of the amount of toner
remaining.
Displays the total number of pages that have
been copied, printed and scanned.
Displays the results for fax transmissions and
receptions.
Prints the machine settings, lists and reports
related to fax.
For details, refer to “Checking the Machine Status
and Settings” on page 19.
5 Quality key Press to specify the document type to be copied and
the resolution.
6 Message Win-
dow
7 Keypad Enters desired number of copies. Enters fax num-
8 Fax key Press to enter Fax mode. The key lights up in green
9 Scan key Press to enter scan mode. (Scan to E-mail or Scan
10 Copy key Press to enter Copy mode. The key lights up in
11 2in1 key Press to specify 2in1 copying.
12 Collate key Press to specify collated copying.
Displays information such as the media type,
copy density, and zoom ratio. For details, refer to
“Display Indications” on page 16.
Displays an error message when an error occurs.
For details on error messages, refer to “Status,
Error, and Service Messages” on page 191.
bers, E-mail addresses, and names of recipients.
while the machine is in Scan mode. For details, refer
to the bizhub C10 Facsimile User's Guide.
to PC) The key lights up in green while the machine
is in Scan mode. For details on the Scanner functions, refer to chapter 7, “Using the Scanner”
green while the machine is in Copy mode. For
details on the Copy functions, refer to chapter 6,
“Using the Copier”.
About the Control Panel
13
No. Name Function
13 Reduce/
Enlarge key
14 Light/Dark key Press to select the copy density.
15 */) keys Press to move left and right through the setting
16 +/, keys Press to move up and down through the setting
17 Menu Select
key
18 Cancel/C key Press to cancel the setting that is currently dis-
Press to specify reduced/enlarged copying with preset zoom ratios.
screens, such as the configuration menu.
Press to select the copy density.
screens, such as the configuration menu.
Press to specify the zoom ratio in 0.01 incre-
ments. (Setting range: 0.50 to 2.00)
Press to display the configuration menu.
Press to select the setting that is currently dis-
played.
played.
Press to clear the specified number of copies.
Press to return to the first screen of a menu item
or to the main screen.
Press to cancel printing from the print screen.
19 TC Change key Press to display the message for replacing the toner
cartridge. For details on replacing the toner cartridge, refer to “Replacing the Toner Cartridge” on
page 126.
20 Start-Color key Press to begin full-color copying.
21 Start indicator Lights up in green when copying is possible.
Lights up in orange if copying is not possible, for
example, during warm-up or if an error has occurred.
About the Control Panel14
No. Name Function
22 Start-B&W key Press to begin monochrome copying.
23 Stop/Reset key Press to stop copying, scanning, and faxing.
Press to return the following to their default set-
tings.
– Copy quality
– Copy density
– Zoom ratio
–Collate
– Number of copies
– Tray select
Press to cancel the following functions.
– 2in1 copy
– Duplex copy
– ID card copy
Press to cancel toner replacing after the TC
Change key is pressed.
About the Control Panel
15
Display Indications
Main Screen
421
3
5 7 8
No. Indication Description
1 Document type Indicates the document type to be copied specified
2 Zoom ratio Indicates the zoom ratio.
3 Icons that
appear with
copy operations
4 Number of
copies
5 Copy density Indicates the copy density.
6
either with the Quality key or from the configuration
menu.
: Appears when 2in1 copying is set.
: Appears when duplex (Double-Sided) copying is
set.
: Appears when collated copying is set.
For details, refer to “Making Advanced Copies” on
page 92.
Indicates the number of copies.
[A] appears when the following settings are speci-
fied.
The Quality key was pressed to select
TEXT.
AUTO is selected while 1 MODE on the COPY
SETTING
6 Media tray Indicates the media tray that is selected.
menu is set to TEXT.
About the Control Panel16
Loading...