Konica Minolta bizhub Secure User Manual

User’s Guide [Security Operations]

2011. 3

Ver. 1.02

1 Security

1.1 Introduction ..................................................................................................................................... 1-2

Compliance with the ISO15408 Standard ......................................................................................... 1-2

Operating Precautions ....................................................................................................................... 1-2

INSTALLATION CHECKLIST.............................................................................................................. 1-3

1.2 Security Functions .......................................................................................................................... 1-4

Check Count Clear Conditions .......................................................................................................... 1-4

1.3 Data to be Protected ...................................................................................................................... 1-5

1.4 Precautions for Operation Control................................................................................................ 1-6

1.5 Miscellaneous.................................................................................................................................. 1-8

Roles and Requirements of the Administrator................................................................................... 1-6

Password Usage Requirements ........................................................................................................ 1-6

Network Connection Requirements for the Machine......................................................................... 1-7

User information control server control requirements ....................................................................... 1-7

Security function operation setting operating requirements.............................................................. 1-7

Operation and control of the machine............................................................................................... 1-7

Machine Maintenance Control........................................................................................................... 1-7

Password Rules ................................................................................................................................. 1-8

Precautions for Use of Various Types of Applications....................................................................... 1-8

Encrypting communications .............................................................................................................. 1-9

IPP printing ........................................................................................................................................ 1-9

Items of Data Cleared by Overwrite All Data Function .................................................................... 1-10

Fax functions.................................................................................................................................... 1-11

Bluetooth communication................................................................................................................ 1-11

2 Administrator Operations

2.1 Accessing the Administrator Settings .......................................................................................... 2-2

2.1.1 Accessing the Administrator Settings................................................................................................ 2-2

2.1.2 Accessing the User Mode.................................................................................................................. 2-4

2.2 Enhancing the Security Function................................................................................................... 2-8

2.2.1 Items cleared by HDD Format ......................................................................................................... 2-10

2.2.2 Setting the Enhanced Security Mode .............................................................................................. 2-10

2.3 Preventing Unauthorized Access ................................................................................................ 2-13

2.4 Canceling the Operation Prohibited State.................................................................................. 2-15

2.5 Setting the Authentication Method ............................................................................................. 2-17

2.5.1 Setting the Authentication Method .................................................................................................. 2-17

2.5.2 Setting the External Server .............................................................................................................. 2-19

2.6 ID & Print Setting Function........................................................................................................... 2-21

2.7 System Auto Reset Function ....................................................................................................... 2-23

2.8 User Setting Function................................................................................................................... 2-25

2.9 Account Track Setting Function.................................................................................................. 2-31

2.10 User Box Function ........................................................................................................................ 2-36

2.10.1 Setting the User Box........................................................................................................................ 2-36

2.10.2 Changing the user/account attributes and box password .............................................................. 2-42

2.11 Changing the Administrator Password....................................................................................... 2-48

Setting Prohibited Functions When Authentication Error ................................................................ 2-13

Performing Release Setting ............................................................................................................. 2-15

Setting ID & Print.............................................................................................................................. 2-21

Setting the System Auto Reset function.......................................................................................... 2-23

Making user setting.......................................................................................................................... 2-25

Making account setting.................................................................................................................... 2-31

Changing the Administrator Password ............................................................................................ 2-48

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2.12 Protecting Data in the HDD.......................................................................................................... 2-50

2.12.1 Setting the Encryption Key (encryption word) ................................................................................. 2-50

2.12.2 Changing the Encryption Key .......................................................................................................... 2-56

2.13 Overwrite All Data Function......................................................................................................... 2-58

Setting the Overwrite All Data function............................................................................................ 2-58

2.14 SSL Setting Function .................................................................................................................... 2-60

2.14.1 Device Certificate Setting ................................................................................................................ 2-60

2.14.2 SSL Setting ...................................................................................................................................... 2-62

2.14.3 Removing a Certificate..................................................................................................................... 2-63

2.15 S/MIME Communication Setting Function ................................................................................. 2-64

2.15.1 Setting the S/MIME Communication ............................................................................................... 2-64

2.15.2 Registering the certificate ................................................................................................................ 2-68

2.16 SNMP Setting Function ................................................................................................................ 2-70

2.16.1 Changing the auth-password and priv-password ........................................................................... 2-70

2.16.2 SNMP access authentication function............................................................................................. 2-77

2.16.3 SNMP v3 setting function ................................................................................................................ 2-77

2.16.4 SNMP network setting function....................................................................................................... 2-78

2.17 WebDAV Function ......................................................................................................................... 2-79

Setting the WebDAV Server Password............................................................................................ 2-79

2.18 PC-Fax RX Setting Function ........................................................................................................ 2-83

PC-Fax RX Setting........................................................................................................................... 2-83

2.19 TSI User Box Setting Function..................................................................................................... 2-86

2.20 TCP/IP Setting Function............................................................................................................... 2-90

2.20.1 Setting the IP Address ..................................................................................................................... 2-90

2.20.2 Registering the DNS Server ............................................................................................................. 2-91

2.21 NetWare Setting Function ............................................................................................................ 2-92

2.22 SMB Setting Function.......................................................................................................

2.23 AppleTalk Setting Function.......................................................................................................... 2-94

2.24 E-Mail Setting Function................................................................................................................ 2-95

TSI User Box Setting........................................................................................................................ 2-86

Making the NetWare Setting............................................................................................................ 2-92

............ 2-93

Setting the NetBIOS Name .............................................................................................................. 2-93

Making the AppleTalk Setting.......................................................................................................... 2-94

Setting the SMTP Server (E-Mail Server)......................................................................................... 2-95

3 User Operations

3.1 User Authentication Function........................................................................................................ 3-2

3.1.1 Performing user authentication.......................................................................................................... 3-2

3.1.2 Accessing the ID & Print Document................................................................................................. 3-10

3.2 Change Password Function......................................................................................................... 3-12

Performing Change Password......................................................................................................... 3-12

3.3 Secure Print Function................................................................................................................... 3-15

Accessing the Secure Print Document............................................................................................ 3-15

3.4 User Box Function ........................................................................................................................ 3-19

3.4.1 Setting the User Box........................................................................................................................ 3-19

3.4.2 Changing the user/account attributes and box password .............................................................. 3-25

3.4.3 Accessing the User Box and User Box file...................................................................................... 3-32

3.4.4 Sending S/MIME box files................................................................................................................ 3-36

4 Application Software

4.1 PageScope Data Administrator ..................................................................................................... 4-2

4.1.1 Accessing from PageScope Data Administrator ............................................................................... 4-2

4.1.2 Setting the user authentication method............................................................................................. 4-5

4.1.3 Changing the authentication mode.................................................................................................... 4-7

4.1.4 Making the user settings.................................................................................................................. 4-10

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4.1.5 Making the account settings............................................................................................................ 4-11

4.1.6 Registering the certificate ................................................................................................................ 4-12

4.1.7 SNMP Setting Function ................................................................................................................... 4-14

4.1.8 DNS Server Setting Function........................................................................................................... 4-16

4.1.9 NetWare Setting Function................................................................................................................ 4-17

4.1.10 SMB Setting Function...................................................................................................................... 4-18

4.1.11 AppleTalk Setting Function.............................................................................................................. 4-19

4.1.12 E-Mail Setting Function.................................................................................................................... 4-20

4.2 PageScope Box Operator............................................................................................................. 4-21

4.2.1 Accessing the User Box................................................................................................................... 4-21

4.2.2 Creating a User Box......................................................................................................................... 4-23

4.2.3 Changing the User Box properties (user attributes, account attributes) ......................................... 4-24

4.2.4 Accessing the User Box file............................................................................................................. 4-26

4.3 HDD TWAIN driver......................................................................................................................... 4-27

Accessing from the HDD TWAIN driver ........................................................................................... 4-27

4.4 PageScope Direct Print ................................................................................................................ 4-29

Printing through PageScope Direct Print......................................................................................... 4-29

4.5 HDD Backup Utility ....................................................................................................................... 4-31

4.5.1 Backup............................................................................................................................................. 4-31

4.5.2 Restore............................................................................................................................................. 4-35

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Security

1.1 Introduction

1 Security

1.1 Introduction

Thank you for purchasing our product.

This User's Guide contains the operating procedures and precautions to be used when using the security functions offered by the bizhub 652/552 machine. To ensure the best possible performance and effective use of the machine, read this manual thoroughly before using the security functions. The Administrator of the machine should keep this manual for ready reference. The manual should be of great help in finding solutions to operating problems and questions.

This User's Guide (Ver. 1.02) describes bizhub 652/bizhub 602/bizhub 552/bizhub 502/ineo 652/ineo 602/ineo 552/ineo 502 Multi Function Peripheral Control Software (MFP Controller: A2WU0Y0-0100-GM0-

00).

Compliance with the ISO15408 Standard

When the Enhanced Security Mode on this machine is set to [ON], more enhanced security functions are available.

The security functions offered by the bizhub 652/552 machine comply with ISO/IEC15408 (level: EAL3).

Operating Precautions

The machine gives an alarm message or an alarm sound (peep) when a wrong operation is performed or a wrong entry is made during operation of the machine. (No "peep" alarm sound is issued if a specific sound setting in Sound Setting of Accessibility Setting is set to [OFF].) If the alarm message or alarm sound is given, perform the correct operation or make the correct entry according to the instructions given by the message or other means.

The Administrator of the machine should exit from the current mode to return to the basic screen whenever the access to that mode is completed or if he or she leaves the machine with the mode screen left displayed.

The Administrator of the machine should make sure that each individual general user exits from the current mode to return to the basic screen whenever the access to that mode is completed or if the user leaves the machine with the mode screen left displayed.

If an error message appears during operation of the machine, perform steps as instructed by the message. For details of the error messages, refer to the User’s Guide furnished with the machine. If the error cannot be remedied, contact your service representative.

The PageScope Web Connection functions can be used only if the setting is made to accept "Cookie."

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1.1 Introduction

INSTALLATION CHECKLIST

This Installation Checklist contains items that are to be check by the Service Engineer installing this machine. The Service Engineer should check the following items, then explain each checked item to the Administrator of the machine.

To Service Engineer

Make sure that each of these items is properly carried out by checking the box on the right of each item.

1. Perform the following steps before installing this machine. Completed Check with the Administrator to determine if the security functions of this machine

should be enhanced. If the functions should be enhanced, check the following. If the security functions are not to be enhanced, quit the operation without checking the following.

I swear that I would never disclose information as it relates to the settings of this machine to anybody, or perform malicious or intentional act during setup and service procedures for the machine.

When giving the User’s Guide Security Operations to the Administrator of the machine, check that the User’s Guide is the security-compatible version and explain to the Administrator that it is security-compatible.

2. After this machine is installed, refer to the Service Manual and perform the following steps.

Check that the Firmware version (MFP Controller, CheckSum) indicated in the Service Manual matches the values shown in the Firmware Version screen. If there is a mismatch in the Firmware version number, explain to the Administrator of the machine that upgrading of the Firmware is necessary and perform upgrading of the Firmware.

Set CE Authentication to [ON] and set the CE Password. Make the service settings necessary for the Enhanced Security Mode. Check that the Fax Kit has been mounted and set up properly, if fax functions are to

be used.

3. After this machine is installed, refer to this User’s Guide and perform the following steps.

Check that the Administrator Password has been set by the Administrator of the machine.

Check that data has been backed up by the Administrator of the machine using the HDD Backup Utility if necessary.

Check that the Encryption Key has been set by the Administrator of the machine. Check that User Authentication has been set to [ON (MFP)] or [ON (External Server)]

(Active Directory only) by the Administrator of the machine. Check that the self-signed certificate for SSL communications has been registered

by the Administrator of the machine. Check that data has been restored by the Administrator of the machine using the

HDD Backup Utility if necessary. Let the Administrator of the machine set Enhanced Security Mode to [ON]. The languages, in which the contents of the User’s Guide Security Operations have

been evaluated, are Japanese and English. Explain the way how to get the manual in the language, in which it is evaluated.

Explain to the administrator that the settings for the security functions for this machine have been specified.

When the above steps have been properly carried out, the Service Engineer should make a copy of this page and give the original of this page to the Administrator of the machine. The copy should be kept at the corresponding Service Representative for filing.

Product Name Company Name User Division Name Person in charge

Customer (Administrator of Machine)

Service Representative -

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1.2 Security Functions

Setting the Enhanced Security Mode to [ON] will validate the security function of this machine. For details of the settings of different security functions to be changed by turning [ON] the Enhanced Security Mode, see page 2-8.

Setting the Enhanced Security Mode to [ON] will enhance the authentication function. Access control is then provided through password authentication for any access to the Administrator Settings, User Authentication mode, Account Track mode, User Box, a User Box data file, a Secure Print Document, and WebDAV Server. Access is thereby granted only to the authenticated user.

A password that can be set must meet the requirements of the Password Rules. The machine does not accept setting of an easily decipherable password. For details of the Password Rules, see page 1-8.

If a wrong password is entered, during password authentication, a predetermined number of times (once to three times) or more set by the Administrator of the machine, the machine determines that it is unauthorized access through Prohibited Functions When Authentication Error, prohibiting any further entry of the password. By prohibiting the password entry operation, the machine prevents unauthorized use or removal of data, thereby ensuring secured used of the machine.

To cancel the password entry operation prohibited condition, the Administrator must perform the Release Setting. When the Administrator performs the Release Setting for the operation prohibited condition, a sound operation control in utmost security is achieved under the control of the Administrator.

By setting the Encryption Key, the data stored in the HDD is encrypted, thereby protecting the data in the HDD. Note, however, that the Encryption Key does not prevent the HDD from being physically removed. Make sure of a good operation control.

When the machine is to be discarded, or use of a leased machine is terminated at the end of the leasing contract, the Overwrite All Data function overwrites and erases all data stored in all spaces of the HDD. The function also resets all passwords saved in the NVRAM to factory settings, preventing leak of data. For details of items to be cleared by Overwrite All Data function, see page 1-10.

Check Count Clear Conditions

The following are the conditions for clearing or resetting the check count of the number of wrong entries at the time of authentication by the Enhanced Security Mode.

- Authentication of Administrator Settings is successful.

- User Authentication mode is successful.

- Release of Prohibited Functions When Authentication Error is executed.

- Account Track mode is successful.

- Release of Prohibited Functions When Authentication Error is executed.

- Authentication of Secure Print is successful.

- Release of Prohibited Functions When Authentication Error is executed.

<Box>

- Authentication of User Box is successful.

- Authentication for execution of change of User Box Name and User Box Password is successful.

- Release of Prohibited Functions When Authentication Error is executed.

- Authentication of SNMP is successful.

- Release of Prohibited Functions When Authentication Error is executed.

- Authentication of WebDAV is successful.

- Release of Prohibited Functions When Authentication Error is executed.

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1.3 Data to be Protected

The underlying concept of this machine toward security is "to protect data that can be disclosed against the intention of users."

The following types of image files that have been saved in the machine and made available for use by its users are protected while the machine is being used.

- Image files saved by Secure Print

- Image files saved as ID & Print Document when print data is to be saved using the ID & Print Setting

function

- Image files saved in Personal User Box, Public User Box and Group User Box

The following types of data saved in the HDD are protected when use of a leased machine is terminated at the end of the leasing contract, the machine is to be discarded, or when the HDD is stolen.

- Image files saved by Secure Print

- Image files saved as ID & Print Document when print data is to be saved using the ID & Print Setting

function

- Image files saved in Personal User Box, Public User Box and Group User Box

- Image files of jobs in the queue state

- Image files other than Secure Print Document, ID & Print Document and User Box file

- Data files left in the HDD data space, used as image files and not deleted through the general deletion

operation

- Temporary data files generated during print image file processing

- Destination recipient data (e-mail address, telephone number)

This machine offers specific functions as data protection methods: the SSL function that ensures confidentiality of images transmitted and received over the network and the S/MIME function that is used for encrypting image files.

When transmitting and receiving highly confidential image data among different pieces of IT equipment within an office LAN, the machine carries out communications with the correct destination via encrypted and reliable paths, assuming an office environment that responds to most stringent security requirements.

* "Secure print" represents the settings for the secure print document in the printer driver interface.

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1.4 Precautions for Operation Control

This machine and the data handled by this machine should be used in an office environment that meets the following conditions. The machine must be controlled for its operation under the following conditions to protect the data that should be protected.

Roles and Requirements of the Administrator

The Administrator should take full responsibility for controlling the machine, thereby ensuring that no improper operations are performed.

- A person who is capable of taking full responsibility for controlling the machine should be appointed as the Administrator to make sure that no improper operations are performed.

- When using an SMTP server (mail server) or an DNS server, each server should be appropriately managed by the Administrator and should be periodically checked to confirm that settings have not been changed without permission.

Password Usage Requirements

The Administrator must control the Administrator Password, Encryption Key, auth-Password, priv-Password, and WebDAV Server Password appropriately so that they may not be leaked. These passwords should not be ones that can be easily guessed. The user, on the other hand, should control the User Box Password, Secure Print Password, and User Password appropriately so that they may not be leaked. Again, these passwords should not be ones that can be easily guessed. For the Public User Box shared among a number of users, the User Box Password should be appropriately controlled so that it may not be leaked to anyone who is not the user of the Public User Box.

- Make absolutely sure that only the Administrator knows the Administrator Password, Encryption Key, auth-Password, priv-Password, and WebDAV Server Password.

- The Administrator must change the Administrator Password, Encryption Key, auth-Password, privPassword, and WebDAV Server Password at regular intervals.

- The Administrator should make sure that any number that can easily be guessed from birthdays, employee identification numbers, and the like is not set for the Administrator Password, Account Password, Encryption Key, auth-Password, priv-Password, and WebDAV Server Password.

- If a User Password or User Box Password has been changed, the Administrator should have the corresponding user change the password as soon as possible.

- The Administrator should change the Account Password set for each account at regular intervals and, should one be changed, he or she should immediately inform users who implement Account Track of the new Account Password.

- If the Administrator Password has been changed by the Service Engineer, the Administrator should change the Administrator Password as soon as possible.

- The Administrator should have users ensure that the passwords set for the User Authentication, Secure Print, and User Box are known only by the user concerned.

- The Administrator should have users who implement Account Authentication ensure that the Account Password set for the account is known by the users implementing Account Authentication only.

- The Administrator should make sure that only the users who share a Public User Box and Group User Box know the password set for it.

- The Administrator should have users change the passwords set for the User Authentication and User Box at regular intervals.

- The Administrator should make sure that any user does not set any number that can easily be guessed from birthdays, employee identification numbers, and the like for the passwords set for the User Authentication, Secure Print, and User Box.

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1.4 Precautions for Operation Control

Network Connection Requirements for the Machine

Packets being transmitted over the LAN installed in the office, in which the machine is installed, should be protected from unauthorized manipulation. If the LAN is to be connected to an outside network, no unauthorized attempt to establish connection from the external network should be permitted.

- If the LAN, in which the machine is installed, is connected to an outside network, install a firewall or similar network device to block any access to the machine from the outside network and make the necessary settings.

- Configure the LAN installed in the office, in which the machine is installed, by using a switching hub and other devices to ensure that the packets are protected from unauthorized manipulation.

- Provide an appropriate network control at all times to make sure that packets are protected from unauthorized manipulation and no other copying machine is connected without prior notice to the office LAN to which this machine is connected.

User information control server control requirements

The server administrator is required to apply patches and control accounts for the user information control server connected to the LAN within the office, in which this machine is installed, to ensure operation control that achieves appropriate access control.

Security function operation setting operating requirements

The Administrator should make sure of correct operation control so that the machine is used with the Enhanced Security Mode set to [ON].

Operation and control of the machine

The Administrator of the machine should perform the following operation control.

- The Administrator of the machine should log off from the Administrator Settings whenever the operation in the Administrator Settings is completed. The Administrator of the machine should also make sure that each individual user logs off from the User Authentication mode after the operation in the User Authentication mode is completed, including operation of the Secure Print Document, User Box, and User Box file.

- The Administrator of the machine should set the Encryption Key according to the environment, in which this machine is used.

- The Administrator of the machine should appropriately control the device certificate (SSL certificate) registered in the machine.

Machine Maintenance Control

The Administrator of the machine should perform the following maintenance control activities.

- Provide adequate control over the machine to ensure that only the Service Engineer is able to perform physical service operations on the machine.

- Provide adequate control over the machine to ensure that any physical service operations performed on the machine by the Service Engineer are overseen by the Administrator of the machine.

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1.5 Miscellaneous

Password Rules

According to certain Password Rules, registration of a password consisting of a string of a single character or change of a password to one consisting of a string of a single character is rejected for the Administrator Password, User Password, Account Password, User Box Password, Secure Print Password, SNMP Password, WebDAV Server Password, and Encryption Key. For the Administrator Password, User Password, Account Password, User Box Password, SNMP Password, WebDAV Server Password, and Encryption Key, the same password as that currently set is not accepted.

Study the following table for details of the number of digits and characters that can be used for each password.

Types of passwords No. of digits Characters

User Password 8 digits • Numeric characters: 0 to 9

Encryption Key 20 digits • Numeric characters: 0 to 9

Administrator Password 8 digits • Numeric characters: 0 to 9

Account Password

User Box Password

Secure Print Password

WebDAV Server Password

SNMP Password

• auth-Password

• priv-Password

• Alpha characters: upper and lower case letters

• Symbols: !, #, $, %, &, ', (, ), *, ,, -, ., /, :, ;, <, =, >, ?, @, [, \, ], ^, _, `, {, |, }, ~, +

• Characters with umlaut (95 characters)

Selectable from among a total of 188 characters

• Alpha characters: upper and lower case letters

• Symbols: !, #, $, %, &, ', *, +, -, ., /, =, ?, @, ^, _, `, {, |, }, ~

Selectable from among a total of 83 characters

• Alpha characters: upper and lower case letters

• Symbols: !, #, $, %, &, ', (, ), *, ,, -, ., /, :, ;, <, =, >, ?, @, [, \, ], ^, _, `, {, |, }, ~, +

Selectable from among a total of 93 characters

8 digits or more • Numeric characters: 0 to 9

• Alpha characters: upper and lower case letters

• Symbols: !, $, %, &, (, ), *, ,, -, ., /, :, ;, <, =, >, ?, @, [, ], ^, _, `, {, |, }, ~, +

Selectable from among a total of 90 characters

Precautions for Use of Umlaut

- The maximum number of digits allowed for the User Password is 64, if umlaut is used with all characters, however, the maximum number of digits allowed becomes 32 digits.

- Setting or entering an umlaut from the control panel may be disabled depending on the setting made in this machine, but not on the client PC side including PageScope Web Connection. If an umlaut is set in a password on the PC side, therefore, the umlaut cannot be entered from the control panel, which means that this particular password is not usable.

Precautions for Use of Various Types of Applications

Comply with the following requirements when using various types of applications.

- When PageScope Web Connection or an application of various other types is used, the password control function of the application stores the password that has been entered in your PC. If you want the password not stored, disable the password control function of the application. When using the PageScope Web Connection or an application of various other types, use one that shows "*" or "●" for the password entered.

- Internet Explorer or other type of web browser, "SSL v3" or "TLS v1" should be used, not "SSL v2," for the SSL setting.

- Expanded functions, which can be used in association with applications by registering the optional License Kit, are available, including collecting and controlling user and account information by means of the WebDAV function. Use of these expanded functions is not covered by certification of ISO15408.

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1.5 Miscellaneous

Encrypting communications

The following are the cryptographic algorithms of key exchange and communications encryption systems supported in generation of encryption keys.

- TLS_RSA_WITH_RC4_128_MD5

- TLS_RSA_WITH_3DES_EDE_CBC_SHA

- TLS_RSA_WITH_AES_128_CBC_SHA

- TLS_DHE_RSA_WITH_3DES_EDE_CBC_SHA

- TLS_DHE_RSA_WITH_AES_256_CBC_SHA

NOTICE

No algorithms can be selected during generation of encryption keys. SSL v3 is automatically selected for the SSL setting according to the application and browser. Do not therefore change the setting manually to SSL v2. An increased risk results of data to be protected being tampered with or leaked.

The Administrator of the machine should make sure that SSL encryption communication is not performed with the SSL set in SSL v2.

Do not use an SSL certificate that is electronically signed by MD5, as an increased risk results of data to be protected being tampered with or leaked.

Use the following browsers to ensure SSL encryption communication with appropriate strength. Use of any of the following browsers achieves SSL encryption communication that ensures confidentiality of the image data transmitted and received.

Windows XP/Vista/7/Server 2003/Server 2008/Server 2008 R2

- Recommended is Microsoft "Internet Explorer 6" or later.

- Recommended is Netscape Navigator 7.02 or later.

- Recommended is Mozilla Firefox 1.0 or later.

Macintosh MacOS 9.x, MacOS X

- Recommended is Netscape Navigator 7.02 or later.

- Recommended is Mozilla Firefox 1.0 or later.

Linux

- Recommended is Netscape Navigator 7.02 or later.

- Recommended is Mozilla Firefox 1.0 or later.

SSL encryption communication with confidentiality properly maintained can be achieved in image data transmitted and received in any of the following applications.

- PageScope Box Operator

- HDD TWAIN

- PageScope Direct Print

- HDD Backup Utility

NOTICE

SSL encryption communication is not applicable to transmission of Secure Print in PageScope Direct Print.

IPP printing

IPP (Internet Printing Protocol) is a function that allows Secure Print Documents and image data stored in boxes to be printed via the Internet by using the HTTP (HyperText Transfer Protocol) of the TCP/IP Protocol. IPPS (IPP over SSL/TLS) is the type of IPP that performs the SSL encryption communication.

To perform IPP printing, the printer driver must be installed. From "Add Printer Wizard," select "Connect to a printer on the Internet or on a home or office network" and type the URL of this machine in the following format in the "URL" field. The printer, for which the settings have been made, can be used in the same manner as the ordinary local printer.

http:// <IP address of this machine> /ipp E.g.: If the machine IP address is 192.168.1.20 Type http://192.168.1.20/ipp

To set IPPS printing: Type https:// <IP address of the machine> /ipp.

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1.5 Miscellaneous

Windows Vista/7/Server 2008/Server 2008 R2, which offers enhanced security functions, gives a certificate error message if the SSL certificate is one that is not issued by a certification body. In such cases, it becomes necessary to register with Windows Vista/7/Server 2008/Server 2008 R2 the certificate of this machine as that issued by a reliable party for the computer account.

First, register Host Name and IP address of this machine in the DNS server in advance. Then, in TCP/IP Settings of PageScope Web Connection, set the DNS Host Name and DNS Default Domain Name registered with the DNS server.

It should also be noted that, for the certificate to be imported, a certificate for SSL encryption communication should be registered in PageScope Web Connection and exported in advance as the certificate including the public key.

1 From "Continue to this website," call the PageScope Web Connection window to the screen.

2 Click "Certificate Error" to display the certificate. Then, click "Install Certificate" to install the certificate.

3 Display the physical stores. Then, deploy the certificate, which has earlier been exported, in "Local

Computer" of "Trusted Root Certification Authorities" to thereby import the certificate.

Through additional printer setting, type "https://Host Name.Domain Name/ipp." For [Host Name] and [Domain Name], specify the names set with the DNS server.

Items of Data Cleared by Overwrite All Data Function

The Overwrite All Data function clears the following items of data.

Items of Data Cleared Description

User registration data Deletes all user-related data that has been registered

Account registration data Deletes all account track-related data that has been registered

Box registration data/file Deletes all User Box-related information and files saved in User Box

Secure Print ID/Password/ Document

ID & Print Document Deletes all ID & Print Documents saved in ID & Print User Box

Image files • Image files other than Secure Print Documents, ID & Print Docu-

Destination recipient data files Deletes all destination recipient data including e-mail addresses and

Encryption Key Clears the currently set Encryption Key

Administrator Password Clears the currently set password, resetting it to the factory setting

SNMP Password Clears the currently set password, resetting it to the factory setting

WebDAV Server Password Clears the currently set password, resetting it to the factory setting

S/MIME certificate Deletes the currently set S/MIME certificate

Device certificate (SSL certificate)

Network Setting Clears the currently set network settings (DNS Server setting, IP Ad-

Deletes all Secure Print Document-related information and files saved

ments, and User Box files

• Image files of jobs in the queue state

• Data files left in the HDD data space, used as image files and not deleted through the general deletion operation

• Temporary data files generated during print image file processing

telephone numbers

(MAC address)

(sysadm)

Deletes the currently set Device certificate (SSL certificate)

dress setting, SMTP Server setting, NetWare Setting, NetBIOS setting and AppleTalk Printer Name setting), resetting it to the factory setting

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1.5 Miscellaneous

Fax functions

An optional Fax Kit is required for using fax functions. Contact your Service Representative.

Bluetooth communication

An optional Local Interface Kit is required for Bluetooth communication. Contact your Service Representative.

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Administrator Operations

2.1 Accessing the Administrator Settings

2 Administrator Operations

2.1 Accessing the Administrator Settings

In Administrator Settings, the settings for the machine system and network can be registered or changed.

This machine implements authentication of the user of the Administrator Settings function through the 8-digit Administrator Password that verifies the identity as the Administrator of the person who accesses the function. During the authentication procedure, the Administrator Password entered for the authentication purpose appears as "*" or "●" on the display.

When the Enhanced Security Mode is set to [ON], the number of times in which authentication fails is counted.

NOTICE

Make sure that none of the general users of the machine will know the Administrator Password.

If the Administrator Password is forgotten, it must be set again by the Service Engineer. Contact your Service Representative.

2.1.1 Accessing the Administrator Settings

The machine does not accept access to the Administrator Settings under any of the following conditions. Wait for some while before attempting to gain access to the Administrator Settings again.

- The Administrator Settings has been logged on to through access made from the PC.

- A remote operation is being performed from an application on the PC.

- There is a job being executed by the machine.

- There is a reserved job (timer TX, fax redial waiting, etc.) in the machine.

- Immediately after the main power switch has been turned ON.

- A malfunction code is displayed on the machine.

0 When accessing the Administrator Settings from the control panel, if you have already logged on to the

Administrator Settings using PageScope Web Connection, the machine displays a message that tells not to turn off the power because of the remote operation being performed and rejects any operation on the control panel. Wait until the message disappears before attempting to access the Administrator Settings once again.

0 When accessing the Administrator Settings from the control panel, if [Export to the device] operation is

being executed using the PageScope Data Administrator, the machine displays a message that tells not to turn off the power because of the remote operation being performed and rejects any operation on the control panel. Wait until the message disappears before attempting to access the Administrator Settings once again.

0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If

it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.

1 Press the [Utility/Counter] key.

2 Touch [Administrator Settings].

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2.1 Accessing the Administrator Settings

3 Enter the 8-digit Administrator Password from the keyboard or keypad.

% Press the [C] key to clear all characters. % Touch [Delete] to delete the last character entered. % Touch [Shift] to show the upper case/symbol screen. % Touch [Cancel] to go back to the screen shown in step 2.

4 Touch [OK].

% If a wrong Administrator Password is entered, a message that tells that the Administrator Password

does not match appears. Enter the correct Administrator Password.

% If the Enhanced Security Mode is set to [ON], entry of a wrong password is counted as unauthorized

access. If a wrong Administrator Password is entered a predetermined number of times (once to three times) or more set by the Administrator of the machine, a message appears saying that the machine accepts no more Administrator Passwords because of unauthorized access for any subsequent entry of the Administrator Password. The machine is then set into an access lock state. To cancel the access lock state, settings must be made by the Service Engineer; or, turn off, and then turn on, the main power switch of the machine. If the main power switch is turned off and on, the access lock state is canceled after the lapse of time set for [Release Time Settings]. When the main power switch is turned off, then on again, wait at least 10 seconds to turn it on after turning it off. If there is no wait period between turning the main power switch off, then on again, the machine may not function properly. Here is the sequence, through which the main power switch and sub power switch are turned on and off: Turn off the sub power switch ö Turn off the main power switch ö Turn on the main power switch ö Turn on the sub power switch

5 Press the [Utility/Counter] key to log off from the Administrator Settings.

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2.1 Accessing the Administrator Settings

2.1.2 Accessing the User Mode

You can log on to the User Mode as an Administrator. In the User Mode, you can check or delete a job, which is disabled in Administrator Settings.

Reference

- The authority relating to box settings is the same as that of Administrator Settings.

0 The Administrator must first make User Authentication settings before he or she can access User Mode.

For details of the User Authentication, see page 2-17.

0 Do not leave the machine with the User Mode setting screen left shown on the display. If it is absolutely

necessary to leave the machine, be sure first to log off from the User Mode.

1 Touch [User Name].

2 Type "admin" in User Name.

% Press the [C] key or touch [Undo] to clear the value entered last. % Touch [Delete] to delete the last character entered. % Touch [Shift] to show the upper case/symbol screen.

3 Touch [OK].

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2.1 Accessing the Administrator Settings

4 Touch [Password].

5 Enter the 8-digit Administrator Password from the keyboard or keypad.

6 Touch [OK].

7 Press [Access] or touch [Login].

% If a wrong Administrator Password is entered, a message that tells that the authentication has failed

appears. Enter the correct Administrator Password.

% If the Enhanced Security Mode is set to [ON], entry of a wrong password is counted as unauthorized

8 Press the [Access] key to log off from the User Mode.

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2.1 Accessing the Administrator Settings

0 While you are logging onto the Admin Mode using PageScope Web Connection, any operations from

the machine's control panel are disabled.

0 If you have already logged on to the Admin Mode from the control panel or using PageScope Web Con-

nection, the machine displays a message that tells that another administrator has previously logged on and rejects any attempt to log on to the Admin Mode using the PageScope Web Connection. Click [OK] and wait for some while before attempting to access the Admin Mode once again.

0 If [Export to the device] operation is being executed using the PageScope Data Administrator, the ma-

chine displays a message that tells you cannot log on to the mode because of the remote operation being performed and rejects any attempts to the Admin Mode via the PageScope Web Connection. Click [OK] and wait for some while before attempting to access the Admin Mode once again.

0 If an attempt is made to log on to the Admin Mode while a job is being executed, the machine gives a

message that tells that it is now impossible to log on to the Admin Mode. Click [OK] and try logging on to the Admin Mode after the execution of the job is completed.

0 Do not leave the machine with the Admin Mode setting screen left shown on the display. If it is abso-

lutely necessary to leave the machine, be sure first to log off from the Admin Mode.

0 If you have logged on to the Admin Mode using the PageScope Web Connection and if you close the

web browser without clicking [Logout], the touch panel of the machine remains locked for 70 sec.

0 The display modes of the PageScope Web Connection administrator modes are classified into two dis-

play modes: [Tab Function Display] and [List Function Display]. This manual shows an example where the [List Function Display] is set as the display mode. In either display mode, the available items are the same.

1 Start the Web browser.

2 Enter the IP address of the machine in the address bar.

3 Press the [Enter] key to start PageScope Web Connection.

4 Click the Administrator radio button and [Login].

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2.1 Accessing the Administrator Settings

5 Select "Administrator (Admin Mode)" or "Administrator (User Mode)" and enter the 8-digit Administrator

Password in the "Password" box.

% If "Administrator (Admin Mode)" is selected, the settings for the machine system and network can

be registered or changed.

% If "Administrator (User Mode)" is selected, you can log on to the User Mode as an Administrator. In

the User Mode, you can check or delete a job, which is disabled in Administrator Settings. Note, however, that the authority relating to box settings is the same as that of Administrator Settings.

% When accessing the Admin Mode using the PageScope Web Connection, enter the same Adminis-

trator Password as that for the machine.

6 Click [OK].

% If a wrong Administrator Password is entered, a message that tells that the authentication has failed

appears. Enter the correct Administrator Password.

% If the Enhanced Security Mode is set to [ON], entry of a wrong password is counted as unauthorized

7 Click [Logout].

8 Click [OK].

This allows you to log off from the Admin Mode.

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2.2 Enhancing the Security Function

When access to the machine by the Administrator of the machine through the Administrator Settings from the control panel is authenticated, the machine enables setting of the Enhanced Security Mode that allows settings for enhancing each of different security functions to be converted all at once.

In the Enhanced Security Mode, the machine allows selection of whether to use the Enhanced Security Mode or not. If the Enhanced Security Mode is set to [ON], a count is taken of the number of unauthorized accesses to the Administrator Settings, User Authentication, Account Track, SNMP authentication, WebDAV authentication, all Secure Print, and all User Boxes. A function is also set that determines whether each password meets predetermined requirements. The security function is thus enhanced in the Enhanced Security Mode.

The following settings must first be made before the Enhanced Security Mode is set to [ON].

NOTICE

First, set the Encryption Key. To set the Encryption Key, HDD Format must first be executed. Execution of the HDD Format clears various setting values. For details of items that are cleared by HDD Format, see page 2-10.

If initialization is executed by the Service Engineer, set the Administrator Password and turn [ON] the Enhanced Security Mode again.

Settings to be Made in Advance Description

Administrator Password An 8-digit password that meets the Password Rules.

The factory setting is "12345678."

User Authentication Set to either [ON (MFP)] or [ON (External Server)] (Active Directory).

Encryption Key Set the 20-digit Encryption Key.

Certificate for SSL Register the self-signed certificate for SSL communications.

Service settings Calls for setting made by the Service Engineer. For details, contact

your Service Representative.

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2.2 Enhancing the Security Function

Setting the Enhanced Security Mode to [ON] changes the setting values of the following functions.

Function Name Factory Setting When Enhanced Security Mode is set to [ON]

Password Rules Invalid Enable (not to be changed)

Prohibited Functions When Authentication Error

Confidential Document Access Method

Public User Access Restrict Restrict (not to be changed)

User List OFF OFF (not to be changed)

Print Without Authentication

User Box Admin. Setting Restrict Restrict (not to be changed)

SSL OFF ON (not to be changed)

SSL Encryption Strength AES-256,

Automatically Obtain Certificates of S/MIME

S/MIME Encryption Method

FTP Server ON OFF (not to be changed)

SNMPv1/v2c Read/Write en-

SNMP v3 Security Level and auth-password/privpassword

Print Data Capture Allow Restrict (not to be changed)

Network Setting Clear (Pagescope Web Connection)

Administrator Password Change Via Network (Pagescope Web Connection)

Release Time settings 5 min. The setting value should be 5 min. or more (no value less

Change by the user of destination data previously registered (Address Book and Program)

Secure Print User Box Preview

Initialize (Network Settings)

Image Log Transfer Settings

Mode 1 Mode 2 (not to be changed): Three times is set.

* The number of times can be changed to once, twice, or three times (twice, four times, or six times for the WebDAV Server Password).

Mode 1 Mode 2 (not to be changed)

Restrict Restrict (not to be changed)

3DES-168, RC4-128, DES-56, RC4-40

No No (not to be changed)

3DES 3DES (not to be changed to DES or RC-2)

abled

auth-password/ priv-password

Enabled Restrict

Allow Restrict (not to be changed)

Thumbnail View, Detail View, and Document Details are enabled

Enabled Restrict (not to be changed)

OFF OFF (not to be changed)

* In association with Prohibit Functions When Authentication Error the method is changed from authentication using Secure Print ID and password (Mode 1) to that using the password with the Secure Print Document first narrowed down by Secure Print ID (Mode 2).

AES/3DES (not to be changed to one containing strength lower than AES/3DES)

Only Read is enabled (not to be changed)

The security level can be selected from among [authpassword] and [auth-password/priv-password]. An 8-digit-or-more auth-password and priv-password can both be set.

than 5 can be set)

Only Detail View is enabled before password authentication (Mode 2)

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2.2 Enhancing the Security Function

Function Name Factory Setting When Enhanced Security Mode is set to [ON]

CS Remote Care Usable Remote device setting disabled

NOTICE

When Password Rules is set to [ON] the characters and the number of digits used for each password are restricted. For details of the Password Rules, see page 1-8.

2.2.1 Items cleared by HDD Format

Following are the items that are cleared by HDD Format.

Whenever HDD Format is executed, be sure to set the Enhanced Security Mode to [ON] again.

Items of Data Cleared Description

Enhanced Security Mode Set to [OFF]

Device certificate (SSL certificate)

User Authentication Set to [OFF]

Account Track Authentication

Public User Access Set to [Restrict]

User List Set to [OFF]

Print Without Authentication

User registration data Deletes all user-related data that has been registered

Account Track registration data

Box registration data/file Deletes all User Box-related information and files saved in User Box

Secure Print ID/Password/Document

Destination recipient data files

Deletes the device certificate (SSL certificate) registered in the machine.

Set to [OFF]

Set to [Restrict]

Deletes all account track-related data that has been registered

Deletes all Secure Print Document-related information and files saved

Deletes all destination recipient data including e-mail addresses and telephone numbers

2.2.2 Setting the Enhanced Security Mode

0 For the procedure to call the Administrator Settings on the display, see page 2-2. 0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If

it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.

0 The Enhanced Security Mode is factory-set to [OFF]. Be sure to turn [ON] the Enhanced Security Mode

so as to enable the security function of the machine.

1 Call the Administrator Settings on the display from the control panel.

2 Touch [Security Settings].

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2.2 Enhancing the Security Function

3 Touch [Enhanced Security Mode].

4 Select [ON] to enable the Enhanced Security Mode and touch [OK].

% The following screen appears if the previously required settings are yet to be made by the Admin-

istrator of the machine. Make the necessary settings according to the corresponding set procedure.

% The following screen appears if the previously required settings are yet to be made by the Service

Engineer. Contact your Service Representative.

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2.2 Enhancing the Security Function

5 Touch [OK].

6 Make sure that a message appears prompting you to turn OFF and then ON the main power switch.

Now, turn OFF and then turn ON the main power switch.

% When the main power switch is turned off, then on again, wait at least 10 seconds to turn it on after

turning it off. if there is no wait period between turning the main power switch off, then on again, the machine may not function properly. Here is the sequence, through which the main power switch and sub power switch are turned on and off: Turn off the sub power switch ö Turn off the main power switch ö Turn on the main power switch

ö Turn on the sub power switch

% If the Enhanced Security Mode is properly set to [ON], the following icon appears at the center of

the User Authentication screen, indicating that the machine is in the Enhanced Security Mode.

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2.3 Preventing Unauthorized Access

When access to the machine by the Administrator of the machine through the Administrator Settings from the control panel is authenticated, the machine enables setting of the operation of Prohibited Functions When Authentication Error. The machine then takes a count of the number of unsuccessful accesses to the Administrator Settings, User Authentication, Account Track, SNMP authentication, WebDAV authentication, Secure Print authentication, and User Box authentication to prohibit the authentication operation.

Either [Mode 1] or [Mode 2] can be selected for Prohibited Functions When Authentication Error. The factory setting is [Mode 1]. If the Enhanced Security Mode is set to [ON], it is prohibited to change the setting from [Mode 2] (check count: three times). It is nonetheless possible to change the check count to select from among once, twice, or three times (twice, four times, or six times for the WebDAV authentication). If [Mode 2] is selected, the Release Time Settings function is enabled. When the Administrator Settings is set into the access lock state, the main power switch is turned off and on and, after the lapse of a predetermined period of time after the machine is turned on again, the access lock state of the Administrator Settings is canceled. The Release Time Settings function allows the period of time, after the lapse of which the access lock state of the Administrator Settings is canceled, to be set in the range between 1 and 60 min. The factory setting is 5 min. For details of each mode, see the table below.

Mode Description

Mode 1 If authentication fails, the authentication operation (entry of the

password) is prohibited for 5 sec.

Mode 2 If authentication fails, the authentication operation (entry of the

password) is prohibited for 5 sec. The number of times, in which authentication fails, is also counted and, when the failure count reaches a predetermined value, the authentication operation is prohibited and the machine is set into an access lock state.

NOTICE

If the access lock state of the Administrator Settings is canceled by the Service Engineer, the setting of the Release Time Settings function is not applied.

Setting Prohibited Functions When Authentication Error

0 For the procedure to call the Security Settings screen on the display, see steps 1 and 2 of page 2-10. 0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If

it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.

1 Call the Security Settings screen on the display from the control panel.

2 Touch [Security Details].

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2.3 Preventing Unauthorized Access

3 Touch [Prohibited Functions When Authentication Error].

4 Touch [Mode 2].

% To change the check count, touch [+] to increase the count or [-] to decrease it.

5 Touch [Release Time Settings].

6 Press the [C] key and, from the keypad, enter the time, after the lapse of which the access lock state of

the Administrator Settings is canceled.

% Release Time can be set to any value between 1 min. and 60 min. in 1-min. increments. An input

data error message appears when any value falling outside the range of 1 to 60 min. is set. Enter the correct Release Time.

% In the Enhanced Security Mode, Release Time less than 5 min. cannot be set.

7 Touch [OK].

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2.4 Canceling the Operation Prohibited State

When access to the machine by the Administrator of the machine through the Administrator Settings from the control panel is authenticated, the machine enables the operation of Release Setting performed for canceling the state of Prohibited Functions When Authentication Error (access lock state) as a result of unauthorized access.

Release Setting clears the unauthorized access check count for all User Authentication, Account Track, SNMP authentication, WebDAV authentication, all Secure Print authentication, and all User Box authentication, resetting it to zero and canceling the operation prohibited state. Perform the following procedure to cancel the operation prohibited state.

Operation Prohibited State Canceling procedure

Administrator Settings • The Service Engineer presses the [Administrator unlocking] key

to cancel the operation prohibited state.

• The operation prohibited state is canceled after the main power switch is turned off and on and the period of time set in [Release Time Settings] elapses.

User/Account authentication The Administrator presses the [Release] key to cancel the opera-

Secure Print authentication

User Box authentication

SNMP authentication

WebDAV authentication

tion prohibited state.

Performing Release Setting

0 For the procedure to call the Security Details screen on the display, see steps 1 and 2 of page 2-13. 0 Do not leave the machine with the setting screen of Administrator Settings left shown on the display. If

it is absolutely necessary to leave the machine, be sure first to log off from the Administrator Settings.

0 When the main power switch is turned off, then on again, wait at least 10 seconds to turn it on after

1 Call the Security Details screen on the display from the control panel.

2 Touch [Prohibited Functions When Authentication Error].

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+ 155 hidden pages