KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make changes to
this guide and to the equipment described herein without notice. Considerable effort has been
made to ensure that this guide is free of inaccuracies and omissions. However, KONICA
MINOLTA BUSINESS TECHNOLOGIES, INC. makes no warranty of any kind including, but not
limited to, any implied warranties of merchantability and fitness for a particular purpose with
regard to this guide. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no
responsibility for, or liability for, errors contained in this guide or for incidental, special, or consequential damages arising out of the furnishing of this guide, or the use of this guide in operating
the equipment, or in connection with the performance of the equipment when so operated.
SOFTWARE LICENSE AGREEMENT
This package contains the following materials provided by Konica Minolta Business Technologies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded
machine-readable outline data encoded in the special format and in the encrypted form (“Font
Programs”), other software which runs on a computer system for use in conjunction with the
Printing Software (“Host Software”), and related explanatory written materials (“Documentation”). The term “Software” shall be used to describe Printing Software, Font Programs and/or
Host Software and also include any upgrades, modified versions, additions, and copies of the
Software.
The Software is being licensed to you under the terms of this Agreement.
KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, provided that you agree to the following:
1. You may use the Printing Software and accompanying Font Programs for imaging to the
licensed output device(s), solely for your own internal business purposes.
2. In addition to the license for Font Programs set forth in Section 1 (“Printing Software”)
above, you may use Roman Font Programs to reproduce weights, styles, and versions of
letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your
own internal business purposes.
3. You may make one backup copy of the Host Software, provided your backup copy is not
installed or used on any computer. Notwithstanding the above restrictions, you may install
the Host Software on any number of computers solely for use with one or more printing systems running the Printing Software.
4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and
interest to such Software and Documentation (“Assignee”) provided you transfer to
Assignee all copies of such Software and Documentation Assignee agrees to be bound by
all of the terms and conditions of this Agreement.
5. You agree not to modify, adapt or translate the Software and Documentation.
6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or
decompile the Software.
7. Title to and ownership of the Software and Documentation and any reproductions thereof
shall remain with KMBT.
8. Trademarks shall be used in accordance with accepted trademark practice, including identification of the trademark owner’s name. Trademarks can only be used to identify printed
output produced by the Software. Such use of any trademark does not give you any rights
of ownership in that trademark.
9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that
the Licensee does not use, or Software contained on any unused media, except as part of
the permanent transfer of all Software and Documentation as described above.
10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDIRECT, PUNITIVE or special damages, including any lost profits or lost saving, even if
KMBT has been advised of the possibility of such damages, or for any claim by any third
party. KMBT or its licensor disclaims all warranties with regard to the software, express or
implied, including, without limitation implied warranties of merchantability, fitness for a particular purpose, title and non-infringement of third party rights. Some states or jurisdictions
do not allow the exclusion or limitation of incidental, consequential or special damages, so
the above limitations may not apply to you.
11. Notice to Government End Users: The Software is a “commercial item,” as that term is
defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial
computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government End Users acquire the Software with only those rights set forth herein.
12. You agree that you will not export the Software in any form in violation of any applicable
laws and regulations regarding export control of any countries.
4 Working with the Status Display ....................................................................17
Working with the Status Display 18
Introduction 18
Environment 18
Opening the Status Display 18
Altering the Size of the Status Display Window 18
Opening the Control Panel 18
Paper tab 19
Printer Setting Tab 19
Counter Tab 19
Configuration Tab 19
Using the Status Display 19
Recognizing Status Display Alerts 20
Recovering from a Status Display Alert 20
Closing the Status Display 20
Contentsii
5 Using Media ..................................................................................................... 21
About Media 22
What sizes/weights of media can I use?22
What type and amount of media can I load? 23
Media Storage 23
Media Not Suitable for Printing 24
What Is the guaranteed imageable (printable) area? 25
Page Margins 25
Loading Media 26
How do I refill Tray 1? 26
How do I refill the manual feed tray? 27
Printing on Media 28
How do I load and print custom media? 28
How do I load and print envelopes? 28
How do I load and print labels? 30
How do I load and print postcards? 31
How do I load and print thick stock? 32
How do I load and print transparencies? 33
Printer 70
Parallel Interface Connectors and Cable 72
USB Interface Connectors and Cable 72
Consumables Life Expectancies Chart 72
Our Concern for Environmental Protection 73
What is an ENERGY STAR product? 73
Contentsiv
Introduction
Getting Acquainted with Your Printer
Printer Parts
The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with them.
Front View
1—Top cover
2—Output tray
3—Control panel
4—Imaging cartridge
(Toner cartridge plus Drum cartridge)
5—Front cover
6—Tray 1
7—Tray cover
8—Paper guides for manual feed
tray
9—Manual feed tray
10—Ventilation grilles
11—Power switch
Rear View
12
Drum cartridge
3
4
5
6
7891011
Imaging
cartridge
Toner cartridge
1—AC power connection
2—Parallel port
3—USB port
321
Getting Acquainted with Your Printer2
About the Indicator Functions
Indicator Functions
The control panel has two indicators
and one button. The control panel
indicators provide information on the
status of the printer.
1—Ready indicator
2—Error indicator
3—Cancel button
The Cancel button allows you to:
Continue a print job after an
error message
Print a test page
Cancel a print job
Continuing a Print Job after an Error Message
You can continue the print job after correcting the following types of errors:
When there is no more paper in the tray
When paper of a different format than that set in the printer driver was fed
into the printer
1 Check that one of the above errors has occurred.
2 Perform the remedial action according to the error.
3 Press the Cancel button to operate the media feed.
The print job continues.
For details on the error messages, refer to Chapter 8, “Troubleshooting” on
page 51.
1
2
3
Printing a Test Page
You can print the following four kinds of test pages by pressing the Cancel
button:
Operator Panel Status Sheet: Hold the Cancel button down for more than
5 seconds.
Configuration Page: Press the Cancel button two times.
PCL Font List: Press the Cancel button three times.
Demo Page: Hold the Cancel button down for less than 5 seconds.
About the Indicator Functions
3
Cancelling a Print Job
You can cancel a print job that is currently being processed.
1 While data is being processed or printed (the green “Ready” indicator is
blinking), hold down the Cancel button for more than 5 seconds.
2 Release the Cancel button after both indicators light up.
The current print job has now been cancelled.
About the Indicator Functions4
Working with the
PCL 6 Printer
Driver
Displaying PCL 6 Printer Driver Settings
Displaying Settings under Windows XP/Server 2003
1 From the Start menu, click Control Panel.
2 In Pick a category, click Printers and Other Hardware.
3 In Pick a task…, click View installed printers or fax printers.
4 In the Printers and Faxes directory, select the KONICA MINOLTA
PagePro 1350E printer icon.
5 To display the printer driver settings, from the File menu, click Printing
Preferences....
Displaying Settings under Windows 2000/Me/98SE/
NT 4.0
1 From the Start menu, point to Settings, and then click Printers to display
the Printers directory.
2 Select the KONICA MINOLTA PagePro 1350E printer icon.
3 Display the printer driver settings:
Windows 2000—From the File menu, click Printing Preferences....
Windows Me/98SE—From the File menu, click Properties, and then
click the Printer Properties tab.
Windows NT 4.0—From the File menu, click Document Defaults....
Displaying PCL 6 Printer Driver Settings6
Using the PCL 6 Printer Driver
" Refer to the printer drivers online help for information on all of the
functions.
Common Buttons
The buttons described below appear on each tab.
OK
Click to exit the Properties dialog box, saving any changes made.
Cancel
Click to exit the Properties dialog box without saving any changes made.
Apply
Click to save all changes without exiting the Properties dialog box.
Help
Click to view online help.
Easy Set
Click on Default to reset the functions of the tab to their original values.
Page Layout
Check this option button to display a sample of the page layout in the figure
area.
Printer Figure
Check this option button to display an image of the printer in the figure area.
Using the PCL 6 Printer Driver
7
Setup Tab
The Setup tab allows you to
Print several pages of a document on the same page (n-up printing)
Provide a watermark on printed documents
Design custom watermarks
Specify manual duplex printing
Specify the paper source
Define the type of media
Print using a form overlay
Create/edit a form overlay
Paper Tab
The Paper tab allows you to
Specify the size of the original document
Define custom media sizes
Fit printed documents to a specified media size
Select the output media size
Scale (enlarge/reduce) documents
Adjust the printing position
Specify the number of copies
Turn on/off the printer’s sorting function
Turn on/off the Proof Print function
Specify the orientation of the media
Rotate the print image 180° to the media orientation
Quality Tab
The Quality tab allows you to
Specify the resolution
Turn on/off Toner Save mode
Optimize the exchange of text and graphics data with the printer (All Ras-
ter)
Optimize the print quality of text and graphics (Fine-Art)
Specify the toner density
Activate/deactivate the use of TrueType fonts
Using the PCL 6 Printer Driver8
Device Options Setting Tab
The Device Options Setting tab allows you to
Specify the total amount of memory installed in the printer
View version and copyright information about the printer driver
Using the PCL 6 Printer Driver
9
Using the PCL 6 Printer Driver10
Working with the
PCL 5e Printer
Driver
Displaying PCL 5e Printer Driver Settings
Displaying Settings under Windows XP/Server 2003
1 From the Start menu, click Control Panel.
2 In Pick a category, click Printers and Other Hardware.
3 In Pick a task…, click View installed printers or fax printers.
4 In the Printers and Faxes directory, select the KONICA MINOLTA
PagePro 1350E 5e printer icon.
5 To display the printer driver settings, from the File menu, click Printing
Preferences....
Displaying Settings under Windows 2000/Me/98SE/
NT 4.0
1 From the Start menu, point to Settings, and then click Printers to display
the Printers directory.
2 Select the KONICA MINOLTA PagePro 1350E 5e printer icon.
3 Display the printer driver settings:
Windows 2000—From the File menu, click Printing Preferences....
Windows Me/98SE—From the File menu, click Properties, and then
click the Printer Properties tab.
Windows NT 4.0—From the File menu, click Document Defaults....
Displaying PCL 5e Printer Driver Settings12
Using the PCL 5e Printer Driver
" Refer to the printer driver’s online help for information on all of the
functions.
Common Buttons
The buttons described below appear on each tab.
OK
Click to exit the Properties dialog box, saving any changes made.
Cancel
Click to exit the Properties dialog box without saving any changes made.
Apply
Click to save all changes without exiting the Properties dialog box.
Layout Tab (Windows XP/Server 2003/2000)
The Layout tab allows you to
Specify the orientation of the media
Specify the order in which the pages of a document should be printed
Print several pages of a document on the same sheet of media (n-up
printing)
Paper/Quality Tab (Windows XP/Server 2003/2000)
The Paper/Quality tab allows you to
Specify a media source
Identify the type of media to be printed
Using the PCL 5e Printer Driver
13
Advanced Document Settings Dialog Box (Windows XP/
Server 2003/2000)
Click the Advanced... button on either the Layout tab or the Paper/Quality tab
to open the Advanced Document Settings dialog box.
The settings in this dialog box allow you to control and fine-tune many of the
advanced features of your printer driver. The features are organized in a tree
format with three main branches: Paper/Output, Graphic and Document
Options.
Device Settings Tab (Windows XP/Server 2003/2000)
The Device Settings tab is in a different location and must be called up as follows:
1 Click the KONICA MINOLTA PagePro 1350E 5e printer icon.
2 From the File menu, click Properties.
3 Click the Device Settings tab.
The Device Settings tab allows you to view and change the setup of the
printer and its options. To change a setting, select the item that you want to
change, and then select the desired setting from either the box or dropdown
list that appears.
Paper Tab (Windows Me/98SE)
The Paper tab allows you to
Specify the media size (see chapter 6 for a list of supported media sizes)
Define custom media sizes
Print several pages of a document on the same sheet of media (n-up
printing)
Specify the orientation of the media
Specify a media source
Specify the number of copies
Device Options Tab (Windows Me/98SE)
The Device Options tab allows you to
Adjust the density of the toner used during printing
Improve the appearance of text and graphics by using fewer dots (Light)
or more (Dark) dots
Specify the total amount of memory installed in your printer
Using the PCL 5e Printer Driver14
Specify how much memory is reserved for special printer functions, such
as macros
Reserve some of the printer’s memory for an output buffer (Some very
complex documents require page protection in order to print. However,
page protection uses more of your printer’s memory.)
Control printer memory tracking
Page Setup Tab (Windows NT 4.0)
The Page Setup tab allows you to
Specify the media size (see chapter 6 for a list of supported media sizes)
Specify a media source
Specify the number of copies
Specify the orientation of the media
Advanced Tab (Windows NT 4.0)
The settings in this window allow you to control and fine-tune many of the
advanced features of your printer driver. The features are organized in a tree
format with three main branches: Paper/Output, Graphic and Document
Options.
To change the setting for a feature, first select the feature in the top window
and then select one of the corresponding settings in the bottom window.
Device Settings Tab (Windows NT 4.0)
The Device Settings tab is integrated in a different system sector and must be
called up separately.
1 Select the KONICA MINOLTA PagePro 1350E 5e printer icon.
2 From the File menu, click Properties.
3 Click the Device Settings tab.
The Device Settings tab allow you to view and change the setup of the printer
and its options. To change a setting, select the item that you want to change,
and then select the desired setting from either the box or dropdown list that
appears.
To change the setting for a feature, first select the feature in the top window
and then select one of the corresponding settings in the bottom window.
Using the PCL 5e Printer Driver
15
Using the PCL 5e Printer Driver16
Working with the
Status Display
Working with the Status Display
" Refer to the Status Display’s online help for more information on all of
these functions.
Introduction
The Status Display shows information about the current status of the computer’s local printer.
Environment
The Status Display can be used with Windows XP, Server 2003, 2000, Me,
98SE and NT 4.0 connected via a parallel cable or USB cable.
" Windows NT 4.0 does not support a USB connection.
Opening the Status Display
Use one of the following steps to open the Status Display.
Windows XP/Server 2003—Choose Start, All Programs, then KONICA
MINOLTA PagePro 1350E, and then KONICA MINOLTA PagePro 1350E
status.
Windows 2000/Me/98SE/NT 4.0—From the Start menu, choose Pro-
grams, then KONICA MINOLTA PagePro 1350E, and then KONICA
MINOLTA PagePro 1350E status.
Altering the Size of the Status Display Window
From the Display menu, choose Reduce to decrease the size of the win-
dow, or
From the Display menu, choose Expand to increase the size of the win-
dow.
Opening the Control Panel
The Control Panel lets you check the basic settings of the printer and set
alerts. Perform the following step to open the Control Panel.
From the Display menu, choose Printer Setting....
Working with the Status Display18
Paper tab
The Paper tab allows you to
Specify how the printer should respond to a media size error (the
requested media size is not available)
Specify whether Tray 1 is to be used as a multipurpose tray or as a tray
set to a single media size
Printer Setting Tab
The Printer Setting tab allows you to
Specify whether a print job is to continue after a certain amount of time
has elapsed despite a media size error
Switch between fast and normal printing modes
Turn on/off the detection of a media size error
Turn on/off the Midnight Mode and specify the length of time until the
printer automatically enters the Midnight Mode
Define the length of time the printer waits for the end of a print job before
timing out
Define the language used for the internal printer test pages
Counter Tab
The Counter tab allows you to
Check the status of papertrays and toner.
Configuration Tab
The Configuration tab summarizes the most important printer settings for
quick reference. No settings can be specified on this tab.
Using the Status Display
When the background of the right-hand printer graphic is green, the
printer is in standby mode or a job is printing normally.
When the background of the right-hand printer graphic is red, there is an
error and the job has been interrupted. The status of the printer and the
error message are shown in the dialog boxes on the left.
The function areas include:
Printer Status—Displays text messages that describe the current opera-
tional status of the printer.
Working with the Status Display
19
How to recover—Provides you with explanations of what you need to do
in order to correct problems and recover from error conditions.
Warning Status—Displays text messages that alerts you of such condi-
tions as low toner.
Printer Status figure—Shows a graphic representation of the printer and
indicates where the problem is.
Printing Status—Displays the status of the current print job.
Popup Setting—Allows you to choose which message(s) you want to
bring to the foreground when that particular condition occurs with the
printer.
Supplies Status—Displays toner cartridge usage status (percentage
remaining).
Recognizing Status Display Alerts
When the Status Display detects a printing problem, several actions occur at
the same time, depending on your settings. First, the icon changes from
green to yellow or red, depending on the severity of the printer problem.
Recovering from a Status Display Alert
When the Status Display notifies you of a printing problem, double-click on its
icon to open the Status Display. The Status Display identifies which printer
has an error and what type of error has occurred.
Closing the Status Display
To close the Status Display from the File menu, choose Exit.
" If you click the X button in the upper-right corner of the Status Display
window to close the window, the Status Display remains available at
the bottom right of the taskbar. Double-click the icon to open it again.
Do not allow media to go above the fill limit mark inside the tray or the
media may not be fed correctly.
Media Storage
Keep media on a flat, level surface in its original wrapper until it is time to
load it.
If media has been removed from its wrapper, place it in its original packaging
and store in a cool, dark place.
When storing media, avoid
Moisture, excess humidity
Keep media between 30% to 65% relative humidity. Toner does not
adhere well to moist or wet paper
On the other hand, media that has been stored for a long time without
staying in its packaging may dry up too much and also cause jamming.
Direct sunlight
Excess heat (up to 35° C/95° F)
Dust
Leaning against other objects or placed in an upright position
About Media
23
Before purchasing a large quantity or special media, do a trial printing with
the same media and check the print quality.
Media Not Suitable for Printing
Note
Do not use the media types listed below. These could cause poor print
quality, media jams, or damage to the printer. Also, using them will void
your warranty.
Coated with a processed surface (such as carbon paper, digitally gloss-
coated media, colored paper that has been treated)
Carbon backed
Iron-on transfer media (heat-sensitive paper, heat-pressure paper,
heat-press transfer paper)
Cold water transfer paper
Pressure sensitive
Special media designed specifically for inkjet printers (superfine paper,
glossy paper, glossy film, postcards, etc.)
Media that has already been printed with
– An inkjet printer
– A monochrome or color laser printer or copier
– A heat-transfer printer
– Another printer or fax machine
Wet (or damp)
Layered
Adhesive
Folded, creased, curled, embossed, warped, or wrinkled
Perforated, three-hole punched, or torn
Too slick, too coarse, too textured
Different in texture (roughness) on the front and back
Too thin or too thick
Stuck together because of static electricity
Composed of foil or gilt; too luminous
Heat sensitive or cannot withstand the fusing temperature (205° C/401° F)
Irregularly shaped (not rectangular or not cut at right angles)
Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
About Media24
Acidic
Any other media that is not approved
Use media that is
Suitable for plain-paper laser printers, such as standard paper
What Is the guaranteed imageable (printable) area?
Each media size has a specific imageable area, the maximum area on which
the printer can print clearly and without distortion.
4 mm
(0.157")
4 mm
(0.157")
4 mm
(0.157")
4 mm
(0.157")
Page Margins
Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your image (due to imageable area constraints). If you can
custom-size your page in your application, use those sizes given for the
imageable area for optimum results.
About Media
25
Loading Media
How do I refill Tray 1?
" Refill the tray only when it is completely empty.
1 Remove the tray cover from Tray
1. Squeeze the right paper guide
and open the paper guides.
2 Load the media lengthwise and
printing-side up in the tray.
A maximum of 250 sheets
(75 g/m
be loaded. If media is loaded
past the media limit mark, it
may not be fed correctly.
Load letterhead with the side to
be printed facing up and the preprinted letterhead at the top (facing the printer).
3 Squeeze the right paper guide
and adjust the paper guides so
that both the left and right sides
of the media are secure. Then,
re-place the tray cover onto Tray
1.
2
[20 lb] plain paper) can
Loading Media26
How do I refill the manual feed tray?
" When using the manual feed tray, the sheet of paper must be fed in
one at a time.
1 Make sure that the tray cover is properly attached to Tray 1.
2 Open the paper guides.
3 Insert the sheet of paper as far
as possible into the manual feed
tray with the side to be printed
on facing up, and then adjust the
paper guides so that both sides
of paper are aecure.
Loading Media
27
Printing on Media
How do I load and print custom media?
Do not use custom media that does not have approved dimensions
Width: 76 mm (3") up to 216 mm (8.5")
Length: 127 mm (5") up to 356 mm (14")
1 In the printer driver (Setup tab/Media Type option), select Plain Paper.
2 Set the media size (Paper tab/Original Document Size/Edit Custom...)
3 Load the custom media lengthwise and printing-side up in Tray 1.
4 Adjust the paper guides to the width of the custom media.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
5 Print the custom media.
How do I load and print envelopes?
" Before printing on envelopes, we recommend printing a test page. If
the print result is not oriented as desired, select Rotated (Paper tab/
Orientation option).
Do not use envelopes that have
Sticky flaps
Tape seals, metal objects, paper clips, fasteners, or peel-off strips for
sealing
Transparent windows
Rough surface
Material that will melt, vaporize, or emit dangerous fumes
Been presealed
Printing on Media28
Use envelopes that are
Common office envelopes with diagonal joints, sharp folds and edges,
and ordinary gummed flaps
Approved for laser printing
Dry
1 In the printer driver (Setup tab/Media Type option), select Envelope.
2 Select the size of the envelope (Paper tab/Original Document Size
option).
3 Remove the tray cover from Tray 1. Place the envelopes on a flat surface,
and flatten them by pressing down the corners.
4 Flex the envelope stack (including the edges) to remove any stiffness.
5 Correct any bent corners, and tap the envelopes on a flat surface to align
them.
6 Squeeze the right paper guide
and open the paper guides.
7 Load the envelopes lengthwise and the printing-side up as shown in the
illustrations.
Printing on Media
29
Note
Print envelopes on the front address side only. Some parts of the
envelope consist of three layers of paper—the front, back, and flap.
Anything printed in these layered regions may be lost or faded.
8 Recheck the paper guides to make sure they are adjusted to the width of
the envelopes.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
9 Print the envelopes.
10 Open the flap of each envelope immediately (before it cools) after the
envelope is delivered to the output tray.
" Because the envelopes pass through heated rollers, the gummed
area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.
How do I load and print labels?
A label consists of a face sheet (the printing surface), adhesive, and a carrier
sheet:
The face sheet must follow the plain paper specification.
The face sheet surface must cover the entire carrier sheet, and no
adhesive should come through on the surface.
You can print continuously with label paper. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous print and print one sheet at a time.
Format label data within your application. Try printing your data on a plain
sheet of paper first to check placement. Check your application documentation for other information on printing labels.
Do not use label sheets that
Have labels that easily peel off
Labels may stick to the fuser, causing them to peel off and media jams to
occur.
Printing on Media30
Are precut
Do not use
Use label sheets that are
Recommended for laser printers
OK to use
Full page labels
(uncut)
1 In the printer driver (Setup tab/Media Type option), select Thick Paper.
2 Select the size of the label (Paper tab/Original Document Size option).
3 Remove the tray cover from Tray 1. Load the label media lengthwise and
printing-side up in Tray 1.
4 Adjust the paper guides to the width of the label media.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
5 Print the labels.
How do I load and print postcards?
Do not use postcards that are
Coated
Warped or bent
Designed for inkjet printers
Multicolored
Preprinted or multicolored (may result in printer jamming)
1 In the printer driver (Setup tab/Media Type option), select Postcard.
2 Select the size of the postcard (Paper tab/Original Document Size
option).
Printing on Media
31
3 Remove the tray cover from Tray 1. Place the postcards on a flat surface,
and flatten them by pressing down the corners.
4 Remove any media in Tray 1.
5 Load the postcard media lengthwise and printing-side up in Tray 1.
6 Adjust the paper guides to the width of the postcards.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
7 Print the postcards.
How do I load and print thick stock?
Test all thick stock to ensure acceptable performance and to ensure that the
image does not shift.
Do not use thick stock that is
Mixed with any other media in the media trays (as this will cause printer
jamming)
Note
Do not mix thick stock with any other media in the same tray, as this will
cause printer jamming.
1 In the printer driver (Setup tab/Media Type option), select Thick Paper.
2 Select the size of the stock (Paper tab/Original Document Size option).
3 Remove the tray cover from Tray 1. Load the thick stock media lengthwise
and printing-side up in Tray 1.
4 Adjust the paper guides to the width of the thick stock.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
5 Print the thick stock.
Printing on Media32
How do I load and print transparencies?
Note
Using unsupported transparency media such as coated color
transparencies will result in damaging the printer and in voiding your
warranty.
Remove transparency media as soon as possible from the output tray to
avoid static buildup.
If you touch the face of transparencies with your bare hands, print quality may
be affected. Do not handle transparency media too much.
You can print continuously with transparencies. However, this could affect the
media feed, depending on the media quality, static buildup, and printing environment. If you have problems loading a large number of transparencies at a
time, try loading only 1–10 sheets.
Do not use transparencies that
Are coated, such as transparencies designed for color printers or copiers
Have static electricity that will cause them to stick together
Use transparencies that are
Monochrome, uncoated transparencies (also known as OHP film)
1 In the printer driver (Setup tab/Media Type option) select Transparency.
2 Select the size of the transparency (Paper tab/Original Document Size
option).
3 Fan a few transparencies.
" Fanning a large number
will build up static electricity.
4 Remove the tray cover from Tray 1. Load the transparency media length-
wise and printing-side up in Tray 1.
5 Adjust the paper guides to the width of the transparencies.
Note
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
6 Print the transparencies.
7 Immediately remove the printed transparencies from the output tray.
Printing on Media
33
Manual Duplexing
Select paper with high opacity for duplex (2-sided) printing. For best results,
print a small quantity to make sure the opacity is acceptable.
How do I manually duplex?
" Media jams may occur if the printed sheet(s) reinserted are not
entirely flat.
1 In the printer driver (Setup tab/Duplex/Booklet option), select the appro-
priate setting from Short Edge Binding, Long Edge Binding, Booklet Left Binding, or Booklet Right Binding.
2 From the print dialog box of your software, select the necessary settings
and print all pages.
3 Remove the single-sided print-
outs from the output tray, and
then insert them into Tray 1 with
the same orientation that they
were fed out.
4 Click Proceed on the screen of your PC or press the Cancel button.
Manual Duplexing34
Replacing
Consumables
When replacing a toner cartridge, refer to the following table. For optimum
print quality and performance, use only approved KONICA MINOLTA toner
cartridges for your specific printer type, as listed in the table below. You can
find your printer type and the toner cartridge part numbers on the consumables reorder label on the inside of the front cover of your printer.
If a toner cartridge used is of an unapproved type, cleaning will be
performed after each page is printed, which reduces the print speed.
36
Replacing the Toner Cartridge
When it is time to replace the toner cartridge, “Toner Cartridge Low” displays
in the Status Display. The supplies status indication in the Status Display is
only a reference. Printing can continue even though the warning appears.
However, printing gradually fades out, so replace the toner cartridge as soon
as possible.
" In this manual, a toner car-
tridge attached to a drum
cartridge is referred to as an
imaging cartridge.
1 Open the front cover.
2 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
Drum cartridge
Imaging
cartridge
Toner cartridge
Note
Do not expose the imaging
cartridge to light for a long period
of time. If the drum cartridge is
exposed to light, decreased
image quality may result.
Replacing the Toner Cartridge
37
3 Move the lever on the toner car-
tridge in the direction of the
arrow.
4 Using both hands, separate the
toner cartridge and drum cartridge.
Toner cartridge
Drum cartridge
Replacing the Toner Cartridge38
Note
When separating the toner cartridge and drum cartridge, keep them
level.
Do not touch the OPC drum under the flap of the drum cartridge,
otherwise decreased image quality may result.
Do not touch any metal parts of the drum cartridge and toner cartridge,
otherwise damage from static electricity may result.
Replacing the Toner Cartridge
39
5 Remove a new toner cartridge from its box.
" Do not throw away the box. It may be used to pack the used toner car-
tridge.
6 Holding it firmly with both hands,
rock the toner cartridge left and
right, to distribute the toner
evenly.
7 Remove the protective cover
from the toner cartridge.
Note
Do not touch the developing roller
of the toner cartridge, otherwise
decreased image quality may
result.
Replacing the Toner Cartridge40
8 Holding both the toner cartridge
and the drum cartridge in your
hands, align the colored guide
on the drum cartridge with the
matching colored projection on
the toner cartridge to fit the two
cartridges together.
9 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insert the imaging cartridge at an angle or with extreme force,
otherwise the printer may be damaged.
10 Close the front cover.
Replacing the Toner Cartridge
41
Replacing the Drum Cartridge
When the printed documents become faint or blurred, the drum cartridge may
be at the end of its life.
The drum cartridge has a capacity of about 16,000 (one-page jobs) to 20,000
(continuous printing) letter/A4 pages (at an average of 5% or less toner coverage).
Select the Print menu in the Status Display, print out the Configuration page
(Print Configuration Page), and then check the total number of prints.
Note
The OPC drum is extremely sensitive to bright light, direct sunlight, and
touch. Always leave the drum cartridge in its protective package until
you’re ready to install it.
" In this manual, a toner car-
tridge attached to a drum
cartridge is an imaging cartridge.
1 Open the front cover.
Drum cartridge
Imaging
cartridge
Toner cartridge
Replacing the Drum Cartridge42
2 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
3 Move the lever on the toner car-
tridge in the direction of the
arrow.
4 Using both hands, separate the
toner cartridge and drum cartridge.
Toner cartridge
Note
When separating the toner
cartridge and drum cartridge,
keep them level.
Do not touch the developing roller
of the toner cartridge, otherwise
decreased image quality may
result.
5 Remove a new drum cartridge from its box.
Replacing the Drum Cartridge
Drum cartridge
43
" Do not throw away the box. It will be used to pack the used drum car-
tridge.
6 Holding both the toner cartridge
and the drum cartridge in your
hands, align the colored guide
on the drum cartridge with the
matching colored projection on
the toner cartridge to fit the two
cartridges together.
Note
Do not touch the OPC drum under the flap of the drum cartridge,
otherwise decreased image quality way result.
Do not touch any metal parts of the drum cartridge and toner cartridge,
otherwise damage from static electricity may result.
7 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insert the imaging
cartridge at an angle or with
extreme force, otherwise the
printer may be damaged.
Replacing the Drum Cartridge44
8 Press on the front cover grip and
close the front cover.
Replacing the Drum Cartridge
45
Replacing the Drum Cartridge46
Maintaining the
Printer
Cleaning the Printer
Exterior
Note
Never spray cleaning solutions directly on the printer’s surface; the
spray could penetrate through the air vents of the printer and damage
the internal circuits.
CAUTION
Do not spill water or detergent into the printer, otherwise the printer will
be damaged and an electric shock may occur.
Cleaning the Printer48
Pick-up Roller
1 Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning.
2 Grab the front cover grip and
open the front cover.
3 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
Note
Do not expose the imaging
cartridge to light for a long
period of time. If the drum
cartridge is exposed to light,
decreased image quality may
result.
CAUTION
The fusing unit is extremely hot.
Touching any part near the fusing
unit may result in burns.
Do not touch the image transfer
roller inside the printer, otherwise
decreased image quality may
result.
Cleaning the Printer
49
4 Wipe the pick-up roller with a
soft, dry cloth.
5 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insert the imaging
cartridge at an angle or with
extreme force; otherwise, the
printer may be damaged.
6 Close the front cover.
Cleaning the Printer50
Troubleshooting
Indicator Messages
The control panel indicators (Ready, Error) provide information about your
printer and help you locate each problem.
The indicators may show six types of signals:
Off
On
Slow blinking—1 blink every 2 seconds
Blinking—1 blink per second
Rapid blinking—2 blinks per second
Alternate blinking—Alternate
Status Message
Status messages indicate the current condition of the printer. The printer status also can be checked on the Status Display. (Refer to the “Working with the
Status Display” on page 18.)
Ready
indicator
(green)
OffOffPower offNone
OnOffReady to printNone
Rapid blinking
BlinkingOffProcessing dataNone
OnOnInitializing (power on)None
Slow blinking OffPower save modeNone
Error
indicator
(orange)
OffWarming upNone
ConditionAction
Printing
Canceling a print job
Resetting a counter
Indicator Messages52
Ready
indicator
(green)
OnSlow blinking Toner near emptyPrepare the toner
OnBlinkingToner emptyReplace the toner
OnRapid blink-
Error
indicator
(orange)
ing
ConditionAction
cartridge.
cartridge.
End of toner cartridge
service life
No toner cartridge is
installed.
Unapproved toner cartridge installed.
Replace the toner
cartridge.
Install the toner cartridge.
Install a
KONICA MINOLTA
toner cartridge.
Note
If a toner cartridge used is of an unapproved type, cleaning will be
performed after each page is printed, which reduces the print speed.
Indicator Messages
53
Error Messages
These messages indicate errors which you must correct before a print job
can continue or the printer status returned to “Ready”.
Ready
indicator
(green)
BlinkingMemory Overflow or Job
Error
indicator
(orange)
ConditionAction
too Complex
Communication Error.Check the printer
Video Under-runHold down the Cancel
Hold down the Cancel
button for more than 5
seconds to cancel the
print job. Decrease
the amount of data to
be printed (for example, by decreasing the
resolution or by printing only a few pages
at a time), and then try
printing again. If that
does not solve the
problem, install an
optional memory module.
cable.
button for more than 5
seconds to cancel the
print job. Decrease
the amount of data to
be printed (for example, by decreasing the
resolution), and then
try printing again.
Indicator Messages54
Ready
indicator
(green)
Rapid blinking alternately
OffSlow blink-
Error
indicator
(orange)
ing
ConditionAction
No media in the tray
specified in the printer
driver.
Media size error
If the “Auto Continue”
option has been activated in the Status Display, the sheet already
fed in, is automatically
ejected after a predetermined time.
Waiting for the Manual
Duplex.
Waiting for a proof printPress the Cancel but-
Paper emptyLoad media into Tray
Load the appropriate
type of media into
Tray 1 or the manual
feed tray, and then
press the Cancel button (less than 5 seconds.)
Load the appropriate
size media into Tray 1
or the manual feed
tray, and then press
the Cancel button
(less than 5 seconds.)
Reload the media so
the second side can
be printed, and then
press the Cancel button (less than 5 seconds.) (Refer to the
“Manual Duplexing”
on page 34.)
ton (less than 5 seconds) if the proof print
is acceptable to continue the print job. If it
is not acceptable, hold
down the Cancel button for more than 5
seconds to cancel the
current job.
1 or the manual feed
tray, and then press
the Cancel button
(less than 5 seconds.)
Indicator Messages
55
Ready
indicator
(green)
OffBlinkingMedia jamClear the jam, close
OffOnFront cover or top cover
Error
indicator
(orange)
ConditionAction
the front cover, and
then continue with the
print job.
Close the front cover
is open.
or top cover.
Service Messages
This message indicates a more serious fault that can only be corrected by a
customer service engineer.
Ready
indicator
(green)
OffRapid blink-
Error
indicator
(orange)
ing
ConditionAction
Fatal errorTurn the printer
off, then on again.
If the problem
persists, contact
your vendor or
authorized service provider.
Indicator Messages56
Clearing Jams
Understanding the printer’s media path will help you locate media jams.
Manual feed
Tray 1
1 Open the front cover.
Transfer roller
Feed roller
Pick-up roller
2 Pull the handle of the imaging
cartridge toward you, and then
pull out the imaging cartridge.
Note
Do not expose the imaging
cartridge to light for a long period
of time, otherwise decreased
image quality may result.
Clearing Jams
57
3 Pull out the jammed media along
the feeding direction.
Note
If media is jammed in the fusing unit,
pull the media downward to remove
it.
CAUTION
The fusing unit is extremely hot.
Touching any part near the fusing
unit may result in burns.
Do not touch the image transfer
roller inside the printer, otherwise
decreased image quality may
result.
Clearing Jams58
4 Align the imaging cartridge with
the guides in the printer, and
then insert the cartridge.
Note
Do not insert the imaging
cartridge at an angle or with
extreme force, otherwise the
printer may be damaged.
5 Close the front cover.
Clearing Jams
59
Solving Problems-Printing Quality
SymptomCauseSolution
Blank pageThe toner cartridge may be
defective.
Black pageThe toner cartridge may be
defective.
Your printer may require
servicing.
Print too lightThe toner cartridge may
running out of toner.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Contact your local
vendor, or refer to the General
Information Guide.
Remove the toner cartridge
and shake it left and right a few
times to distribute remaining
toner.
If the problem persists, replace
the toner cartridge.
The toner cartridge may be
defective.
Solving Problems-Printing Quality60
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
SymptomCauseSolution
Print too dark The toner cartridge may be
defective.
Blurred
background
Uneven print
density
The toner cartridge may be
defective.
The toner may be unevenly
distributed inside the toner
cartridge.
The toner cartridge may be
defective.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Remove the toner cartridge
and shake it left and right a few
times to distribute the remaining toner.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
The image transfer roller may
be defective.
IrregularitiesThe media may have absorbed
some moisture due to high
humidity or because of direct
contact with water.
Solving Problems-Printing Quality
Contact your local vendor.
Since toner will not adhere well
to wet media, replace the
media you are using with dry
media and try printing again.
61
SymptomCauseSolution
White or black
lines
Dark lines on
the edges.
To ne r
smudges
The toner cartridge may be
defective.
The transfer roller is dirty.Contact your local vendor.
The toner may be unevenly
distributed inside the toner
cartridge.
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Remove the toner cartridge
and shake it left and right a few
times to distribute remaining
toner.
The toner cartridge may be
defective.
Smudges on the media indicate a dirty feed roller.
Solving Problems-Printing Quality62
Remove the toner cartridge
and check it for damage.
Replace the toner cartridge, if
necessary.
Contact your local vendor.
SymptomCauseSolution
There is insufficient fusing
or the image
comes off
when rubbed.
The media is moist from
humidity.
Media with specifications not
covered by the printer warranty
is being used.
The media type may be incorrectly set.
Remove the moist media and
replace it with new, dry media.
Use media that is covered by
the printer warranty.
When printing envelopes,
labels, thick stock, and transparencies, the appropriate
media type must be specified
in the printer driver.
Solving Problems-Printing Quality
63
Solving Problems-Printing Quality64
Installing
Accessories
Introduction
Note
Use of accessories not manufactured or supported by
KONICA MINOLTA will void your warranty.
This chapter provides information about the following accessory.
Dual In-Line
Memory Modules
(DIMMs)
128 MB DIMM (unbuffered)
Note
Installing accessories always requires that the printer and accessories
are turned off and unplugged during installation.
Antistatic Protection
Note
If an antistatic wrist strap is provided in your printer option kit, attach
one end of it to your wrist and the other end to any convenient electrical
ground (for example, the bare metal chassis of equipment, as on the
back of a computer, that is plugged in but turned off). Never attach the
wrist strap to any piece of equipment with an electrical current present.
Turn off all power switches first. Plastic, rubber, wood, painted metal
surfaces, and telephones are not acceptable grounding points. The
printer is not an acceptable grounding point either because it must be
unplugged before you perform this task.
If you do not have an antistatic wrist strap, discharge your body’s static
electric charge by touching a grounded surface before you handle any
printer boards or components and before removing the controller
board. Also avoid walking around after grounding yourself.
Introduction66
Dual In-Line Memory Module (DIMM)
" You may need additional memory for complex graphics, and for
duplex printing.
Dual in-line memory modules (or DIMMs) are compact circuit boards with surface-mount memory chips.
Your printer comes with 16 MB SDRAM printer memory on board. However,
you can upgrade to a maximum of 144 MB of RAM through the installation
of an additional DIMM. Additional memory must be 128 MB DIMM. Your
printer comes with one available DIMM slot.
Installing a DIMM
Note
It is very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on page 66. In addition,
always handle circuit boards by the edges only.
1 Turn the printer off and disconnect the power cord and the interface
cables (if attached) from the printer.
2 Open the front cover.
3 Remove the screw on the back
of the right cover.
Dual In-Line Memory Module (DIMM)
67
4 Unhook the tab on the inside of
the right cover by inserting your
finger from the bottom of the
printer, then pressing on the tab
backward.
Remove the right cover by lifting
it up and out.
5 Remove the two screws at the
top of the inner metal panel, and
then loosen the screw at the
front tab.
Remove the left side of this
panel out, and then slide the
panel up to remove it.
6 Insert the new DIMM straight
into the DIMM connector until
the latches snap into the locked
position.
Move the left side of this panel
out, and then slide the panel up
to remove it.
7 Reattach the inner metal panel.
8 Reattach the right cover.
9 Close the front cover.
10 Print a configuration page (Refer to “Printing a Test Page” on page 3) and
verify that the amount of RAM installed in your printer is listed.
printing or 2,400 intermittent printing.
6,000 continuous printing or 4,800 intermittent
printing.
Drum cartridge 16,000 intermittent printing
(for example, one-page jobs)
20,000 continuous printing
Technical Specifications72
Our Concern for Environmental Protection
As an ENERGY STAR® Partner, we have determined that this machine meets
the ENERGY STAR Guidelines for energy efficiency.
What is an ENERGY STAR product?
An ENERGY STAR product has a special feature that allows it to automatically switch to a “low-power mode” after a period of inactivity. An ENERGY
STAR product uses energy more efficiently, saves you money on utility bills
and helps protect the environment.
Our Concern for Environmental Protection
73
Our Concern for Environmental Protection74
Index
A
Accessories 66
DIMMs 67
Additional memory 67
Antistatic protection 66
C
Cleaning
Exterior 48
Pick-up Roller 49
D
Drum cartridge
Replacing 42
Dual in-line memory modules 67
Duplex 34
Index
E
Electrostatic discharge 66
I
Indicator 3
Error messages 54
Service messages 56
Status message 52