Koldfront WAC25001W Owner's Manual

Window Air Conditioner
and Heater

Owner’s Manual

For more information on other great EdgeStar products on the web, go to http://www.edgestar.com

WAC25001W

Important Safety Information

Warning: The water produced by

the window AC is not potable or
suitable for drinking.
Do not drink the water drained
from the unit as it contains
contaminates and could make
you sick.

Electrical Safety

 Make sure your hands are dry before operating the unit.
 Do not wet the front housing or control panel.
 Do not directly spray water on this Air Conditioner.
 Do not pull the unit by the cord.
 Always turn the unit off and unplug it from the socket when cleaning.
 Unplug the unit if it is not going to be used for a long period of time.
 Do not operate the unit with a damaged or loose plug and / or socket.
 Use only the correct power supply with appropriate amperage.
 If the power cord is damaged, it must be replaced by the

manufacturer, a service agent, or qualified technician.

 Do not turn the unit off or on by inserting or pulling the power plug.
 Do not modify the power cord length or share the outlet with another

appliance.

 Do not use this unit with an extension cord and/or adapter plug.
 Do not use this unit near flammable gases/combustibles or close

proximity to heating appliances.

 During operation do not remove any part of the outside casing.

General Safety

 Do not let people or pets sit or set an object directly in front of air flow.
 If a strange sound, smell, or smoke comes from the unit, turn it off and

review the troubleshooting page of this manual.

 Stop operation and unplug unit in the event of a severe storm.
 To ensure proper air flow and intake, make sure the air vents are not

obstructed.

 See instructions for cleaning air filters and how often cleaning should

occur.

 Do not use strong detergents when cleaning.
 Children should be supervised when operating this unit.
 Do not allow children to play with the controls or drop any objects into

the air outlets or vents.

 Do not place objects or let any person sit on top of the unit.
 Route the power cord carefully to avoid a tripping hazard.
 This unit is intended for domestic home use only. Do not use the

window air conditioner for commercial or industrial use. Any other use
may invalidate the warranty.

 Use caution when unpacking and installing the unit as there may be

some sharp edges.

Improper handling can cause serious damage to the appliance and/or to the
user. Please read the following safety information.

Operation of Safety Plug

Electrical products should not be disposed of with household waste.
Please contact your local recycling center for more information on how to
recycle electronic waste.

Your window air conditioner is supplied with a Leakage-Current Detection and
Interruption (LCDI) safety plug. This device provides protection to reduce the risk
of fire due to arcing faults in the power supply cord. Before using your window air
conditioner, follow the instructions below to ensure that the LCDI plug is working
properly:

1. Plug the power cord to a grounded outlet.

2. Press the TEST button on the LCDI plug. This should trip the plug and cut the
power to the air conditioner. If the plug does not trip and you are able to turn on
the unit, please contact EdgeStar support.

DO NOT USE YOUR WINDOW AIR CONDITIONER IF THE TEST FAILS.

3. Press the RESET button to start using your air conditioner.

NOTES:

 Always make sure the “Reset” button is pushed in for proper

operation.

 The power supply cord with LCDI plug must be replaced if it fails to

reset.

 Do not use the TEST and RESET buttons as an ON/OFF switch.

Koldfront Window Air Conditioner ii

Table of Contents

IMPORTANT SAFETY INFORMATION ................................................................. I

OPERATION OF SAFETY PLUG ............................................................................... II

TABLE OF CONTENTS ....................................................................................... III

INTRODUCTION ................................................................................................... 1

PARTS IDENTIFICATION ..................................................................................... 2

SIDE VIEW ........................................................................................................... 2

FRONT VIEW ........................................................................................................ 2

PREPARATIONS FOR INSTALLATION .............................................................. 3

WINDOW INSTALLATION INSTRUCTIONS ........................................................ 4

PREPARING THE UNIT FOR WINDOW INSTALLATION ................................................. 4

Remove the Air Conditioner unit from Cabinet ............................................. 4

Attaching the Top Channel and Side Curtains .............................................. 5

INSTALLING THE CABINET INTO THE WINDOW ......................................................... 7

INSTALL THE SUPPORT BRACKET .......................................................................... 8

EXTEND SIDE CURTAINS TO WINDOW FRAME ........................................................ 9

COMPLETING INSTALLATION .................................................................................. 9

CONTROL PANEL OPERATIONS ..................................................................... 10

TO TURN UNIT ON: ............................................................................................. 10

TO CHANGE TEMPERATURE: ............................................................................... 10

TO ADJUST FAN SPEEDS: ................................................................................... 10

TO SELECT OPERATING MODE: .......................................................................... 10

To operate on Auto Feature: ....................................................................... 11

To operate on Fan Only: ............................................................................. 11

To operate on Dry mode: ............................................................................ 11

TO USE ENERGY SAVER FEATURE: ..................................................................... 11

TO USE THE SLEEP FEATURE: ............................................................................ 11

TO USE TIMER (AUTO START/STOP) FEATURE: ................................................... 12

TO CHECK FILTER FEATURE: .............................................................................. 12

DIGITAL DISPLAY:............................................................................................... 12

Error Codes ................................................................................................. 12

ADDITIONAL TIPS: .............................................................................................. 13

iii

REMOTE OPERATIONSMAINTENANCE .......................................................... 14

AIR FILTER CLEANING ........................................................................................ 15

CABINET CLEANING ............................................................................................ 15

NORMAL SOUNDS ............................................................................................. 16

ENERGY SAVING GUIDE ................................................................................... 16

TROUBLESHOOTING ........................................................................................ 17

SPECIFICATIONS ............................................................................................... 19

EDGESTAR LIMITED WARRANTY ................................................................... 20

Introduction

Thank you for purchasing this Koldfront by EdgeStar window air conditioner. We
are glad you chose us. We believe that your purchase of this product opens a
relationship between you and EdgeStar. We will provide the customer support
needed to nurture that relationship.

This manual contains important information regarding the proper installation, use
and maintenance of your window air conditioner. Following this manual will
ensure that your product will work at its peak performance and efficiency.

Please save the original product packaging in case you need to safely transport
your window air conditioner.

For Your Records:

Please write down the model number and serial number
below for future reference. Both numbers are located on the
ratings label on the back of your unit and are needed to
obtain warranty service. You may also want to staple your
receipt to this manual as it is the proof of your purchase, and
is also needed for service under your warranty.

Model Number:
Serial Number:
Date of Purchase:

To better serve you, please do the following before contacting customer service:

 If you received a damaged product, immediately contact the dealer that

sold you the product.

 Read and follow this instruction manual carefully to help you install, use

and maintain your window air conditioner.

 Read the troubleshooting section of this manual as it will help you

diagnose and solve common issues.

 Visit us on the web at http://www.edgestar.com for product guides,

additional troubleshooting resources and up-to-date information. If you
need service, our friendly customer service representatives are available
via email at [e-mail] or by telephone at 1 (866) 319-

5473.

1

Parts Identification

Side View

Front View

CAUTION: Make sure the
drain plug is firmly installed
before using the unit to
prevent leaking.

Control Panel
Louver

Air Outlet

Side and Back Vent

Front Air Intake Panel

Top Channel

Side Curtains

Koldfront Window Air Conditioner 2

Preparations for Installation

Tools Needed:
Flat Screwdriver

Phillips Screwdriver
Tape Measure
Level
Drill

NOTE: You may need to
contact your electrician if

your room’s circuit is not

able to power your unit.

The following measurements are required to properly install the air
conditioner.

 Window Width: 31” to 42”
 Window Minimum Height: 19 ½”

NOTE: To avoid risk of injury and/or product/property damage,
please take the following precautions:

- Two or more people are needed to properly handle and install.

- Before installation, make sure that the window and sill are able
to handle the weight and size of this unit.

- Wear protective gloves to avoid injury from sharp edges.

-

- Use proper lifting and carrying techniques.

If you have multiple windows, choose the one closest to an
electrical outlet that will be able to provide sufficient power to your
unit. See the power requirements listed on the product label printed
on the side, or on the back of your window air conditioner.

Before you begin, make sure you have all the parts necessary for
installation.

3

NOTE: When choosing
your window make sure
power supply cord is within
4 feet of a grounded
3-prong outlet

Koldfront Window Air Conditioner 4

Window Installation Instructions

Preparing the unit for window Installation

Remove the Air Conditioner unit from Cabinet

1. Pull down the front grill and remove the filter. (Figure 1)

2. Lift the front grill upwards to remove and place to the side.

3. Remove the four front screws. These will be needed to re­install the front panel. (Figure 2)

4. Push both sides of the metal cabinet to release the plastic
tabs on each side of the front panel. (See Figure 3)

5. Lift the front panel off of the unit. (Figure 3A)

6. Disconnect the plug of the display panel from the unit and
place the front panel to the side. (Figure 4)

7. Take out the shipping screws from the top and sides of
the unit. (Figure 5)

8. Hold the cabinet while pulling on the base pan handle,
and carefully remove the unit.

9. Add two foam inserts to the holes where the shipping
screws were removed at the top of the unit. (Figure 6)

10. If the unit comes with internal packaging it must be
removed prior to installing the air conditioner back into the
cabinet. (Figure 7)

Attaching the Top Channel and Side Curtains

Make sure to attach the top channel and side curtains prior to
installing the cabinet into the window.

1. Attach the foam gasket to the top channel above the holes as
shown in Figure 8.

2. Install the side curtains and top channel with the 10 (5/16”)
screws provided.

5

A. Curtain Housing
B. Curtain top channel on air
conditioner

A. Curtain Housing
B. Curtain bottom channel on air
conditioner

A. Side Curtain

3. To attach the side curtains to the air conditioner, insert the right­hand curtain connector tab into the curtain housing channels on
the air conditioner.

4. Insert the top of the right-hand curtain housing to the top curtain
channel as shown below:

Top View:

5. Insert the bottom of the side curtain housing to the bottom
channel on the air conditioner as shown below:

Bottom View:

6. Insert 2 washer head locking 7/16” screws into the holes located
on the top leg of the window curtain frame. Do not tighten fully;
the leg should slide freely. These will be tightened later in the
installation.

Koldfront Window Air Conditioner 6

Installing the Cabinet into the Window

NOTE: When choosing
your window make sure
power supply cord is within
4 feet of a grounded
3-prong outlet

Follow the steps listed below to install the cabinet into the window

1. Center empty cabinet into window:
 Check that the lower rail of the air conditioner cabinet

is behind and against the back side of the window sill.

 Maintain a firm hold on the cabinet and lower window

sash.

 Measure the distance between the right and left sides

and adjust until equal distance.

2. Bring the window down temporarily, behind the top angle, to

hold the cabinet in place.

3. Fasten the cabinet to the window sill with 2 screws into the

holes in the bottom of the unit. (The user may want to pre­drill pilot holes into the window sill.)

4. Add the bottom rail seal over the screws to cover the window

sill.

5. Check that the air conditioner cabinet is tilted back about 1

⅛” to 1 ½“, which should be about 3-4 degrees downward to
the outside. After proper installation, condensation should
not drain from the overflow drain hole during normal use
installed at any angle.

7

Install the Support Bracket

1. Hold each support bracket against the outside of the window sill
and tighten to the bottom of the cabinet as shown in Figure 10.

2. Assemble the sill angle bracket to the support brackets at the
marked position. (Figure 10B)

3. Install the support brackets (with the sill angle brackets
attached) to the correct holes in the bottom of the cabinet as
shown below in Figure 11.

Koldfront Window Air Conditioner 8

9

Extend Side Curtains to Window Frame

1. Carefully raise the window to expose the window curtain panel
locking screws. Loosen the screws so the curtains slide easily.

2. Extend the panels to fill the window opening completely. Tighten
the locking screws on top. (Figure 12)

3. Close the window behind the top angle.

Completing Installation

1. Trim the sash seal to fit the window width. Insert the seal into the
space between the upper and lower sashes, as seen below.

2. Attach the right safety lock. (Figure 14)

3. What goes here?

4. Lift the air conditioner and carefully slide it into the cabinet leaving 6
inches protruding.

5. DO NOT push on the controls or finned coils. Be sure that the
chassis is firmly seated towards the rear of the cabinet.

6. To reattach the front of the unit reversing the steps in Removing the
Front.

7. Plug into a grounded 3-prong outlet and press “Reset” on power
cord supply. Lastly, press the on/off button to power on the unit.

Control Panel Operations

On/Off

Energy Saver

Timer

Mode

Check Filter

Fan Speed

Sleep
Temp/Timer Up
Temp/Timer Down

Using the Control Panel

To Turn Unit on:

Press On/Off Button. NOTE- The Energy Saver feature will
automatically turn on in “Cool”, “Dry”, and “Auto” mode.

To Change Temperature:

The temperature can be seen on the digital display. The
temperature is automatically set anywhere between 62°F (17°C)
and 86°F (30°C). If you want the display to read the actual room
temperature, see “To Operate on Fan only” section.

To Adjust Fan Speeds:

To adjust the fan speed, press Fan Speed . Each time the
button is pressed the fan speed mode is shifted – Auto, Low,
Medium, or High. NOTE- During "Dry mode" the fan speed is
controlled at Low automatically.

To Select Operating Mode:

To choose the operating mode press Mode . Each time you
press the button, a mode is selected -Auto, Cool, Dry, Heat to Fan.
The indicator light beside the button will be illuminated and remain
on once the mode is selected.

Koldfront Window Air Conditioner 10

To operate on Auto Feature:

 When you set the unit to “Auto” mode it will automatically

select cooling, heating, or fan only operation depending on
the desired temperature selected and the current room
temperature.

 Once the desired temperature is reached, the unit will

automatically maintain the room temperature.

 The fan speed will automatically adjust based on the current

room temperature. If a different fan speed is desired, the
mode will need to be adjusted.

To operate on Fan Only:

 The display will continue to show the actual room

temperature as in the cooling mode.

 In Fan only mode, however, the temperature cannot be

adjusted as the unit will not be cooling the air.

To operate on Dry mode:

 In this mode, the air conditioner will operate as a

dehumidifier. If the room that the AC is placed in is sealed,
some degree of cooling will continue.

To Use Energy Saver Feature:

To start the Energy Saver, press . This feature is available on
“Cool”, “Dry”, and “Auto”. The fan will continue to run for 3 minutes
after the compressor shuts off. The fan then cycles on for 2
consecutive minutes at 10 minute intervals until the room
temperature rises above the set temperature. At which time the
compressor will turn back on to cool the room.

To Use the Sleep Feature:

Press the sleep button for long term automatic functioning. In
this mode the selected temperature will increase (cooling) or
decrease (heating) by 2°F (1°C) 30 minutes after the mode is
selected. The temperature will then increase (cooling) or decrease
(heating) by another 2°F (1°C) after an additional 30 minutes. This
new temperature will be maintained for 6 hours before it returns to
the original selected temperature. This ends the Sleep mode and
the unit will continue to operate as originally programmed. The
Sleep Mode program can be cancelled at any time during operation
by pressing the Sleep button.

11

To Use Timer (Auto Start/Stop) Feature:

 Select the Timer button . The “Timer On” indicator light

illuminates to indicate the Auto Start program has initiated.

 To switch the unit off press the Timer button again and

the “Timer Off” indicator light illuminates. It indicates the

Auto Stop program is initiated.

 Press or hold the Up or Down arrow to change the

Auto Time by ½ hour increments up to 10 hours or 1 hour
increments up to 24 hours. The control counts down the
remaining time.

 The selected time will register in 5 seconds and the system

will automatically revert back to display the previous
temperature setting or room temperature when the unit is on.
(NOTE-when the unit is off there is no display)

To Check Filter Feature:

This feature is a reminder to clean the Air Filter for more efficient
operation. The LED light will illuminate after 250 hours of operation.

To reset after cleaning the filter press the Check Filter button
and the light will go off.

Digital Display:

This will display the set temperature in Celsius “C” or Fahrenheit “F”
as well as the Auto-Timer settings. While on Fan only mode it
shows the room temperature.

Error Codes

AS- Room temperature sensor error

 Unplug the unit and plug back in.
 If error repeats call for service.
 NOTE- In Fan only mode it will display

“LO” or “HI”.

- Evaporator temperature sensor error

 Unplug the unit and plug back in.
 If error repeats, call for service.

HS-Electric Heating sensor error

 Unplug the unit and plug back in.
 If error repeats, call for service.

Koldfront Window Air Conditioner 12

Air Directional Louvers:

The 4-way air directional louvers allow you to direct the air flow Up,
Down, Left, and Right. To adjust the air directional louvers side to
side use the center handles.

Additional Tips:

The “Cool” mode has an automatic 3 minute start delay if the unit is
turned off and on too quickly. This prevents overheating of the
compressor and possible circuit breaker tripping. The fan will
continue to run during this time.

The control is capable of displaying the temperature in Fahrenheit
or Celsius. To convert, press and hold the Up or Down

Temp and buttons at the same time for 3 seconds.

13

Remote Operations

ON/OFF button­Select to turn unit
off and on.

TEMP UP button- Push
this button to increase the
temperature setting in
1°C/1°F increments to
30°C/86°F.

TIMER button – Push
this button to activate

the “Auto Start” or

“Auto Stop” program

ONE TOUCH button­When pushed the system
will automatically shift to
COOL operation with auto
fan speed, the setting
temperature is 26°C/80°F.
And the timer setting
program will be cancelled.

MODE button- Press
this button to select
desired operation
mode from AUTO,
COOL, DRY, HEAT,
and FAN.

TEMP DOWN button –
Push this button to
decrease the temperature
setting in 1°C/1°F
increments to 17°C/62°F.

FAN SPEED button – Use
to select the fan speed in
four steps. AUTO, LOW,
MED, and HIGH.

SLEEP button – Press this
button to activate the Sleep
mode. This function is
available on COOL, HEAT
or AUTO mode only.

TIMER

SPEED

ONE
TOUCH

SLEEP
MODE

Koldfront Window Air Conditioner 14

Maintenance



Air Filter

Front Panel

NOTE: Winter Storage­If you plan to store the
air conditioner during
the winter, remove it
carefully from the
window according to the
installation instructions.
Make sure to clean the
unit thoroughly and
cover it with plastic or
return it to the original
carton.

Clean the air conditioner and filters regularly to maximize

performance and efficiency, and prolong the unit’s life. Be sure to

always unplug the air conditioner from the power outlet before
cleaning to prevent injury or damage to person or property.

Air Filter Cleaning

The air filter should be checked at least once a month to see if
cleaning is necessary. Trapped particles in the filter can build up
and potentially cause an accumulation of frost on the cooling coils.

1. Push the vent handle to the “vent closed” position.

2. Open the front panel.

3. Grasp the filter, pull up and out.

4. Wash the filter using liquid dishwashing detergent and
warm water. Rinse filter thoroughly.

5. Gently shake excess water from the filter. Be sure the
filter is thoroughly dry before replacing.

6. You also have the option of cleaning the filter with a
vacuum.

Warning: Never use hot water over 40°C (104°F) to clean
the air filter. Never attempt to operate the unit without the air
filter.

15

Cabinet Cleaning

 Be sure to unplug the air conditioner to prevent injury or

damage to person or property. The cabinet and front may
be dusted with an oil-free cloth or wiped with a damp
wash cloth. Rinse thoroughly and wipe dry.

 Never use harsh cleaners, wax, or polish on the cabinet

front.

 Be sure to wring out excess water from the cloth before

wiping around the controls. Excess water in or around the
controls may cause damage to the air conditioner.

Normal Sounds

 High Pitched Chatter- High efficiency compressors may have

a high pitched chatter during the cooling cycle.

 Sound of Rushing Air- At the front of the unit, you may hear

the sound of rushing air being moved by the fan.

 Gurgle/Hiss- Gurgling or Hissing noise may be heard due to

refrigerant passing through evaporator during normal
operation.

 Vibration- Unit may vibrate and make noise because of poor

wall or window construction or incorrect installation.

 Pinging or Switching- Droplets of water hitting condenser

during normal operation may cause these sounds.

Energy Saving Guide

Read and follow the guide below to get the most efficient
performance from your window air conditioner:

 Do not cover the air outlet (exhaust) while in use.
 Use the timer to operate the unit before it is needed. For

example, set the timer to turn on the unit in cooling mode for 3
or more hours to cool the room before you arrive. You may want
to operate the unit all day if you live in a warmer climate.

 Minimize the heat sources (direct sunlight, computers, servers,

people, etc.) in the room.

 Close all windows and doors.
 Use the unit in a contained room. For example, a room with four

walls and a ceiling, instead of a partitioned studio, or
warehouse.

 Make sure the unit is secure with no gaps where air can escape.
 Minimize the amount of humidity in the room. For example, run

the unit as a dehumidifier.

 To prolong the compressor's life, please wait at least 3 minutes

before turning the unit back on after shutting it off.

 Inspect and keep the air filters clear by cleaning regularly.
 Perform routine maintenance.

Koldfront Window Air Conditioner 16

Troubleshooting

Issue

Possible Cause

Solution

My air conditioner is not
functioning at all

Wall plug
disconnected

Make sure the unit is
plugged in.

LCDI power cord is
tripped

Press the Reset button
on the LCDI cord.

House fuse blown or
circuit breaker tripped.

Replace fuse with time
delay type or reset circuit
breaker.

Control panel is off

Turn control panel ON
and set to desired
setting.

Insufficient power

Move the unit to another
outlet. Check your circuit
breaker. (Refer to the
rating label on the back
of the unit to determine
the Amperage draw).

Air from unit does not
feel cold enough

Room temperature
below 17°C (62°F)

Cooling may not occur
until room temperature
rises above 17°C (62°F).

Temperature sensing
element touching cold
coil, located behind air
filter

Straighten tube away
from coil.

Compressor shut-off
by changing modes

Wait approximately 3
minutes and listen for
compressor to restart
when set in the COOL
mode.

Air conditioner is cooling
but room is too warm,
ice is forming on cooling
coil behind decorative
front.

Outdoor temperature
below 18°C (64°F)

To defrost the coil, set
FAN ONLY mode.

Air filter may be dirty

Clean Filter. Refer to
maintenance section. To
defrost set to FAN ONLY
mode.

Thermostat set too
cold for night-time
cooling.

To defrost the coil, set to
FAN ONLY mode. Then,
set temperature to higher
setting.

Air conditioner is cooling
but room is too warm,
NO ice is forming on
cooling coil behind
decorative front.

Dirty air filter, air
restricted

Clean air filter. Refer to
maintenance section.

Temperature is set too
High

Set temperature to lower
setting.

Air directional louvers
positioned improperly

Position louvers for better
air distribution.

Front of unit is blocked
by drapes, blinds,
furniture, etc., restricts
air distribution

Clear blockage in front of
unit.

Follow the troubleshooting guide below to resolve common issues.

17

Issue

Possible Cause

Solution

Air conditioner is cooling
but room is too warm, NO
ice is forming on cooling
coil behind decorative
front

Open doors, windows,
etc.

Open = cold air
escapes. Close doors,
windows, etc.

Unit recently turned on
in hot room

Allow additional time to

remove “stored heat”

from walls, ceiling,
floor and furniture.

Air conditioner turns on
and off rapidly

Dirty air filter, air
restricted

Clean air filter.

Outside temperature
extremely hot

Set FAN speed to a
higher setting to bring
air past cooling coils
more frequently.

Outside temperature
extremely hot

Air movement sound,
this is normal

Set FAN speed to a
higher setting to bring
air past cooling coils
more frequently.
If too loud, set to a
slower FAN setting.

Window vibration, poor
installation

Refer to installation
instructions or check
with installer.

Water dripping INSIDE
when unit is cooling

Improper installation

Tilt air conditioner
slightly to the outside
to allow water
drainage.

Water dripping OUTSIDE
when unit is cooling

Unit removing large
quantity of moisture
from humid room

This is normal during
excessively humid
days.

Remote not sensing
Remote control not

located within range

Place remote control
with 20 feet and 180
degrees radius of the
front of the unit.

Remote control signal
obstructed

Remove obstruction.

Room too cold

Set temperature too
low

Increase set
temperature.

Koldfront Window Air Conditioner 18

Specifications

Description of product

Window Air Conditioner
and Heater

Model

WAC25001W

Voltage/Frequency

208-230V / 60Hz

BTUs (Cooling / Heating)

25,000 / 16,000

Current (Cooling / Heating)

11.3 / 22.5A

Color

White

Coolant

R410A, 36.7 oz.

Timer

24 Hour

Dimensions
W x D x H

26.5” x 26.5” x 18.6”

Weight

131 lbs.

19

EdgeStar Limited Warranty

One (1) Year Parts & Ninety (90) Days Labor

This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions
set forth as follows:

WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar authorized repair facility.

PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by
EdgeStar under warranty service become the property of EdgeStar.

This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United States of America.

WHAT IS NOT COVERED:

The following limitations apply to the coverage of this warranty. This warranty does not cover:

 Labor charges for installation, setup or training to use the product.
 Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any

damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.

 Cosmetic damage such as scratches and dents.
 Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
 Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
 Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses

contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.

 Labor charges incurred 91 days or more after the date of original purchase.
 The use of EdgeStar products in commercial settings.
 Optional accessories, attachments, and appearance items.
 Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
 Products lost in shipment, or theft.
 Products sold AS IS or from an unauthorized reseller.
 Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.

OBTAINING WARRANTY SERVICE:

If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return
authorization number will be refused.

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.

Koldfront Window Air Conditioner 20

By

EdgeStar Products

500 N. Capital of TX Hwy, Bldg 5

Austin, TX 78746-3448

Toll Free: 1-866-319-5473
Web: http://www.edgestar.com
E-mail: [e-mail]

Register your product, download owner’s manuals, access additional
troubleshooting resources, and obtain more information on other great
EdgeStar & Koldfront products on the web at: http://www.edgestar.com

Product contents and specifications may change without notice.

Copyright © 2015 Living Direct, Inc.