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Window Air Conditioner
WAC10002WCO
Owner’s Manual
For more information on other great EdgeStar products on the web, go to http://www.edgestar.com
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Warning: The water produced by
the window AC is not potable or
suitable for drinking.
Do not drink the water drained
from the unit as it contains
contaminates and could make
you sick.
Important Safety Information
Improper handling can cause serious damage to the appliance and/or to the
user. Please read the following safety information.
Electrical Safety
Make sure your hands are dry and not wet before operating the unit.
Do not wet the front housing or control panel.
Do not directly spray water on this Air Conditioner.
Do not pull the unit by the cord.
Always turn the unit off and unplug it from the socket when cleaning.
Unplug the unit if it is not going to be used for a long period of time.
Do not operate the unit with a damaged or loose plug and/or socket.
Use only the correct power supply with appropriate amperage.
If the power cord is damaged, it must be replaced by the
manufacturer, a service agent, or qualified technician.
Do not turn the unit off or on by inserting or pulling the power plug.
Do not modify the power cord length or share the outlet with another
appliance.
Do not use this unit with an extension cord and/or adapter plug.
Do not use this unit near flammable gases/combustibles or close
proximity to heating appliances.
During operation, do not remove any part of the outside casing.
General Safety
Do not let people or pets sit or set an object directly in front of air flow.
If a strange sound, smell, or smoke comes from the unit, turn it off and
review the troubleshooting page of this manual.
Stop operation and unplug unit in the event of a severe storm.
To ensure proper air flow and intake, make sure the air vents are not
obstructed.
See instructions for cleaning air filters and how often cleaning should
occur.
Do not use strong detergents when cleaning.
Children should be supervised when operating this unit.
Do not allow children to play with the controls or drop any objects into
the air outlets or vents.
Do not place objects or let any person sit on top of the unit.
Route the power cord carefully to avoid a tripping hazard.
This unit is intended for domestic home use only. Do not use the
window air conditioner for commercial or industrial use. Any other use
may invalidate the warranty.
Use caution when unpacking and installing the unit as there may be
some sharp edges.
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Operation of Safety Plug
Your cool-only window air conditioner is supplied with a Leakage-Current
Detection and Interruption (LCDI) safety plug. This device provides protection to
reduce the risk of fire due to arcing faults in the power supply cord. Before using
your window air conditioner, follow the instructions below to ensure that the LCDI
plug is working properly:
1. Plug the power cord to a grounded outlet.
2. Press the TEST button on the LCDI plug. This should trip the plug and cut the
power to the air conditioner. If the plug does not trip and you are able to turn on
the unit, please contact EdgeStar support.
DO NOT USE YOUR COOL–ONLY WINDOW AIR CONDITIONER IF THE
TEST FAILS.
3. Press the RESET button to start using your air conditioner.
NOTES:
Always make sure the “Reset” button is pushed in for proper
operation.
The power supply cord with LCDI plug must be replaced if it fails to
reset.
Do not use the TEST and RESET buttons as an ON/OFF switch.
Electrical products should not be disposed of with household waste.
Please contact your local recycling center for more information on how to
recycle electronic waste.
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Table of Contents
IMPORTANT SAFETY INFORMATION ................................................................. I
OPERATION OF SAFETY PLUG ............................................................................... II
TABLE OF CONTENTS ....................................................................................... III
INTRODUCTION ................................................................................................... 1
PARTS IDENTIFICATION ..................................................................................... 2
FRONT / SIDE VIEW .............................................................................................. 2
PREPARATIONS FOR INSTALLATION .............................................................. 3
PARTS SUPPLIED: ................................................................................................ 3
WINDOW INSTALLATION INSTRUCTIONS ........................................................ 4
PREPARING THE UNIT FOR WINDOW INSTALLATION ................................................. 4
INSTALLING UNIT INTO WINDOW ............................................................................ 6
SEAL AIR GAPS ................................................................................................... 8
COMPLETING INSTALLATION .................................................................................. 9
CONTROL PANEL OPERATIONS ..................................................................... 10
USING THE CONTROL PANEL .............................................................................. 10
To Turn Unit on: .......................................................................................... 10
To Change Temperature: ............................................................................ 10
To Adjust Fan Speeds: ................................................................................ 10
To Select Operating Mode: ......................................................................... 10
To Operate in Auto Mode: ........................................................................... 11
To Operate in Fan Only: .............................................................................. 11
To Operate in Dry mode: ............................................................................. 11
To Use Energy Saver Feature: ................................................................... 11
To Use the Sleep Feature: .......................................................................... 11
To Use Timer (Auto Start/Stop) Feature: .................................................... 11
Check Filter Feature: ................................................................................... 12
Digital Display: ............................................................................................. 12
Additional Tips: ............................................................................................ 12
USING THE REMOTE CONTROL ........................................................................... 13
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MAINTENANCE .................................................................................................. 14
AIR FILTER CLEANING ........................................................................................ 14
CABINET CLEANING ............................................................................................ 14
NORMAL SOUNDS ............................................................................................. 15
Error Codes ................................................................................................. 15
ENERGY SAVING GUIDE ................................................................................... 15
TROUBLESHOOTING ........................................................................................ 16
SPECIFICATIONS ............................................................................................... 18
EDGESTAR LIMITED WARRANTY ................................................................... 19
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Introduction
Thank you for purchasing this Koldfront by EdgeStar cool-only window air
conditioner. We are glad you chose us. We believe that your purchase of this
product opens a relationship between you and EdgeStar. We will provide the
customer support needed to nurture that relationship.
This manual contains important information regarding the proper installation, use
and maintenance of your window air conditioner. Following this manual will
ensure that your product will work at its peak performance and efficiency.
Please save the original product packaging in case you need to safely transport
your window air conditioner.
For Your Records:
Please write down the model number and serial number
below for future reference. Both numbers are located on the
ratings label on the back of your unit and are needed to
obtain warranty service. You may also want to staple your
receipt to this manual as it is the proof of your purchase, and
is also needed for service under your warranty.
Model Number:
Serial Number:
Date of Purchase:
To better serve you, please do the following before contacting customer service:
If you received a damaged product, immediately contact the dealer that
sold you the product.
Read and follow this instruction manual carefully to help you install, use
and maintain your window air conditioner.
Read the troubleshooting section of this manual as it will help you
diagnose and solve common issues.
Visit us on the web at http://www.edgestar.com for product guides,
additional troubleshooting resources and up-to-date information. If you
need service, our friendly customer service representatives are available
via email at service@edgestar.com or by telephone at 1 (866) 319-
5473.
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Front / Side View
A
ir Outlet
Parts Identification
Top Channel
Louver
Control Panel
Front Air Intake Panel
Side and Back Vent
Side Curtain
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Tools Needed:
Phillips Screwdriver
Tape Measure
Level
Drill
1
/8” Drill Bit
Parts Supplied:
Preparations for Installation
NOTE: To avoid risk of injury and/or product/property damage, please
take the following precautions:
- Two or more people are needed to properly handle and install.
- Use proper lifting and carrying techniques.
- Before installation, make sure to inspect that the window and sill are
able to handle the weight and size of this unit.
- Wearing protective gloves will help to avoid injury from sharp edges.
Before you begin, make sure you have all the tools and parts necessary
for installation.
1
/2” Phillips Screws (7)
3
/8” Phillip Screws (4)
Side Curtain Brackets (2)
Window Lock Bracket (1)
Top Channel (1)
NOTE: You may need to
contact your electrician if
your room’s circuit is not
able to power your unit.
Set of Side Curtains (1)
Window Sash Seal (1)
Weather Stripping (5)
Energy Efficiency
Insulation Panel
If you have multiple windows, choose one that is near an electrical outlet
that will be able to provide sufficient power to your unit. See the power
requirements listed on the product label printed on the side, or on the
back of your window air conditioner.
The following measurements are required to properly install the air
conditioner.
Window Width: 23” to 36”
Window Minimum Height: 15
1
/2”
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Window Installation Instructions
NOTE: When choosing your
window make sure the
power supply cord is within
4 feet of a grounded 3prong outlet.
Please follow all installation instructions to avoid personal injury or
damage. It is important that all you save all original packaging materials in
case you need to safely transport your window air conditioner. Packaging
materials must be stored away from children and in a safe manner.
NOTE: The unit must be installed firmly and securely to prevent
excessive noise and vibration.
Preparing the Unit for Window Installation
Attaching the Top Channel and Side curtains
Make sure to attach the top channel and side curtains prior to installing
the cabinet into the window.
1. Set the air conditioner unit on a table or other solid work surface.
2. Place the top channel on top of the air conditioner cabinet, lining up
the four (4) holes in the top channel with the four (4) holes on top of
the cabinet.
3. Use four (4)
the cabinet.
3
/8” Screws
3
/8” Phillips screws to attach the top channel to the top of
Top Rail
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4. To attach the side curtains to the air conditioner, start by gently
extending the accordion panel until you can insert the open end into
the connector tabs located on the side of the unit.
Connector Tab Side Curtain
5. Insert the top and bottom of the curtain housing to the top curtain and
bottom curtain channel.
Top Rail
Bottom Rail
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NOTE: When choosing your
p
window make sure the
power supply cord is within
4 feet of a grounded 3-
rong outlet.
Installing Unit into Window
Follow the steps listed below to install the air conditioner into the window.
1. Center the air conditioner cabinet into window:
Check that the lower rail of the air conditioner cabinet is
behind and against the back side of the window sill.
Maintain a firm hold on the cabinet and lower the window
sash to hold the cabinet in place.
Measure the distance of the right side and left, and adjust
until the unit is perfectly centered.
NOTE: Check that the air conditioner cabinet is tilted back about 1 ⅛”
to 1 ½“, which should be about 3-4 degrees downward to the outside.
After proper installation, condensation should not drain from the
overflow drain hole during normal use, correct slope or otherwise.
Window Sash
About 1 1/8” to 1 1/2”
Measure tilt from
cabinet edge
Window Sill
2. Extend both Side Curtains outward until they are flush with the
window frame
Window Frame
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3. Attach Curtain Brackets
The Curtain Brackets will secure the lower frame of the
side curtains to the window sill.
Place the Curtain Bracket in between the accordion
extensions as shown in the image below.
Use one (1)
1
/2” Phillips head screw to attach the Curtain
Brackets to the window sill.
Repeat procedure for remaining side curtain.
NOTE: Use a 1/8” drill bit to drill pilot holes in window sill to prevent splitting before
driving screws into place.
Curtain Bracket
4. Attach Side Curtains to Window Frame
1
Use three (3)
/2” Philips head screws to attach the side
curtain frame and top channel to the window sash.
NOTE: Use a 1/8” drill bit to drill pilot holes in window sill to prevent splitting before
driving screws into place.
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5. Attach Window Lock Bracket
Secure lower window sash to the upper window sash with
the Window Lock Bracket.
Use two (2)
to the upper window sash.
Once installed, the bracket will prevent the lower window
sash from being raised upwards.
1
/2” Phillips head screws to attach the bracket
Window Lock Bracket
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Seal Air Gaps
1. Install Window Sash Seal
Trim the window sash seal (foam) to the appropriate length
and insert into the gap that is between the upper and lower
window sashes.
2. Install Energy Efficiency Insulation Panels
This unit comes with insulating sheets that should be
installed into each of the side curtains to maximize energy
efficiency.
Start by measuring the inner width of both side curtains.
Window Sash Seal
Locate the insulation panel supplied with this unit and cut
each panel to the correct width.
Slide the insulation panels into each side curtain as shown
below with the pattern side facing inward (indoors).
Insulation Panel
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3. Attach weather stripping
In order to minimize air leaks, this unit comes with weather
stripping that should be installed as needed to plug any
gaps that may be present after you have secured the air
conditioner into the window.
Inspect all of the potential air gaps around the window
opening.
Cut to size and attach weather stripping as needed.
Completing Installation
Now that you have completed the installation steps, your window air
conditioner is ready for use.
Plug the power cord into a properly grounded 3-prong outlet.
Press “Reset” on the LCDI plug.
Read Control Panel Operations section for instructions on all
modes and settings for your air conditioner unit.
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Control Panel Operations
On / Off
Energy Saver
Timer
Mode
Check Filter
Fan Speed
Sleep
Temp / Timer Up
Temp / Timer Down
Using the Control Panel
To Turn Unit on:
Press On/Off Button. NOTE: the Energy Saver feature will
automatically turn on in “Cool”, “Dry”, and “Auto” modes.
To Change Temperature:
Press or hold either Up or Down button until desired temperature
is seen on the digital display. This temperature will be automatically
maintained anywhere between 62 °F (17°C) and 86°F (30°C). If you want
the display to read the actual room temperature, see “To Operate in Fan
Only” section.
To Adjust Fan Speeds:
To select the speed of the fan, press Fan Speed in four steps: Auto,
Low, Medium, or High. Each time the button is pressed the fan speed
progresses to the next speed option. NOTE: in "Dry" mode the fan speed
is set at Low automatically.
To Select Operating Mode:
To choose operating mode, press Mode . Each time you press the
button, a mode is selected in a sequence that goes from Auto, Cool, Dry
to Fan. The indicator light adjacent to the mode label will be illuminated
and remain on once the mode is selected.
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To Operate in Auto Mode:
When you set the unit to “Auto” mode it will automatically select
cooling or fan only operation depending on the temperature
selected and the current room temperature.
Once the temperature you selected is achieved, the unit will
automatically maintain the room temperature.
In this mode the fan speed cannot be adjusted. It will start
automatically at a speed according to the actual room
temperature.
To Operate in Fan Only:
Use this function only when cooling is not desired, such as for
room circulation or to exhaust air (remember to open the vent).
You can choose any speed you prefer.
In this mode, the display will show the actual room temperature as
in the cooling mode.
In Fan Only mode, the temperature is not adjusted.
To Operate in Dry Mode:
In this mode, the air conditioner will operate as a dehumidifier.
Because the conditioned space is closed or sealed, some degree
of cooling will continue to occur.
To Use Energy Saver Feature:
To start the Energy Saver mode, press . This option is available on
“Cool”, “Dry”, and “Auto”. The fan will continue to run for 3 minutes after
the compressor shuts off. The fan then cycles on for 2 minutes at 10
minute intervals until the room temperature is above the set temperature
at which time the compressor turns back on and cooling starts.
To Use the Sleep Feature:
To initiate, press the Sleep button . In this mode the selected
temperature will increase by 2°F (1°C) 30 minutes after the mode is
selected. The temperature will then increase by another 2°F (1°C) after
an additional 30 minutes. This new temperature will be maintained for six
(6) hours before it returns to the originally selected temperature. This
ends the Sleep mode and the unit will continue to operate as originally
programmed. The Sleep Mode program can be cancelled at any time
during operation by again pressing the Sleep button.
To Use Timer (Auto Start/Stop) Feature:
When the unit is on or off, press the Timer button and the
“Timer On” indicator light illuminates. It indicates the Auto Start
program is initiated.
To turn the timer off, press the Timer button
“Timer Off” indicator light illuminates. It indicates the Auto Stop
program is initiated.
Press or hold the Up
½ hour increments up to 10 hours; 1 hour increments thereafter
up to 24 hours. The control will count down the time remaining
until start.
or Down to change the Auto Time by
again and the
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The selected time will register in five (5) seconds and the system
will automatically revert back to display the previous temperature
setting or room temperature when the unit is on. (NOTE: when the
unit is off there is no display.)
Check Filter Feature:
This feature is a reminder to clean the Air Filter for more efficient
operation. The LED light will illuminate after 250 hours of operation. To
reset the check filter timer and to turn off the Check Filter indicator, simply
clean the filter as indicated in the maintenance section of this manual and
press Check Filter button
.
Digital Display:
Displays the set temperature in °C or °F and the Auto Timer settings.
While in Fan Only mode it shows the room temperature.
Air Directional Louvers:
The 4-way air directional louvers allow you to direct the air flow Up,
Down, Left, and Right throughout the room as needed. To adjust the air
directional louvers side-to-side use the center handles as you move side
to side.
Additional Tips:
The “Cool” mode has an automatic three (3) minute timed delay start if
the unit is turned off and on quickly. This prevents overheating of the
compressor and possible circuit breaker tripping. The fan will continue to
run during this time.
The control panel is capable of displaying the temperature in degrees
Fahrenheit or degrees Celsius. To convert from one to the other, press
and hold the Up and Down Temp/Timer buttons at the same time for
three (3) seconds.
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Using the Remote Control
30°C/86
ON/OFF button - Select
to turn unit off and on.
TEMP UP button - Push this
button to increase the
temperature setting in
1°C/1°F increments up to
°F.
TIMER button - Push this
button to activate the
“Auto Start” or “Auto
Stop” program
ONE TOUCH button - When
pushed, the system will
automatically shift to COOL
operation with auto fan
speed. The temperature
setting will be 26°C/80°F.
(Timer setting program will be
cancelled.)
Additional Notes on Remote Control Operation:
The remote control has an operating range of 16 ft from the appliance.
The remote signal receiver/sensor is located on the control panel of the air conditioner.
Reception of signal commands is confirmed by an audible beep.
Direct sunlight can interfere with the infrared signal.
To replace batteries, remove the back cover by pressing where indicated and sliding off the
battery cover.
MODE button - Press this
button to select desired
operation mode from AUTO,
COOL, DRY, and FAN.
TEMP DOWN button - Push
this button to decrease the
temperature setting in 1°C/1°F
increments to 17°C/62°F.
FAN SPEED button - Use to
select the fan speed in four
steps: AUTO, LOW, MED,
and HIGH.
SLEEP button - Press this
button to activate the Sleep
Mode. This function is
available in COOL or AUTO
modes only.
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NOTE: Winter StorageIf you plan to store the air
conditioner during the winter,
remove it carefully from the
window according to the
installation instructions.
Make sure to clean the unit
thoroughly and cover it with
plastic or return it to the
original carton.
Maintenance
Clean the air conditioner and filter regularly to maximize performance and
efficiency, and prolong the unit’s life. Be sure to always unplug the air
conditioner from the power outlet before cleaning.
Air Filter Cleaning
The air filter should be checked at least once a month to see if cleaning is
necessary. Trapped particles in the filter can build up and could cause an
accumulation of frost on the cooling coils. After 250 hours of operation,
the Check Filter indicator will light up on the control panel as a reminder.
1. Push the vent handle to the “vent closed” position.
2. Open the front panel.
3. Grasp the filter at the center; pull up and out.
4. Wash the filter using liquid dishwashing detergent and warm
water. Rinse filter thoroughly.
5. Gently shake excess water from the filter. Be sure the filter is
thoroughly dry before replacing.
6. You may also gently clean the filter with a vacuum.
7. Re-install filter when thoroughly dry.
8. Press the Check Filter button on the Control Panel to reset the
Check Filter timer.
Warning: never use hot water over 40°C (104°F) to clean the air
filter. Never attempt to operate the unit without the air filter.
Air Filter
Cabinet Cleaning
Be sure to unplug the air conditioner to prevent shock or fire
hazard. The cabinet and front may be dusted with an oil-free
cloth or washed with a cloth dampened in a solution of warm
water and mild dishwashing detergent. Rinse thoroughly and
wipe dry.
Never use harsh cleaners, wax, or polish on the cabinet front.
Be sure to wring excess water from the cloth before wiping
around the controls. Excess water in or around the controls
may cause damage to the air conditioner.
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Normal Sounds
High Pitched Chatter: high-efficiency compressors may have a
high pitched chatter during the cooling cycle.
Sound of Rushing Air: at the front of the unit, you may hear the
sound of rushing air being moved by the fan.
Gurgle/Hiss: gurgling or hissing noise may be heard due to
refrigerant passing through evaporator during normal operation.
Vibration: unit may vibrate and make noise because of poor wall
or window construction or incorrect installation.
Pinging or Switching: droplets of water hitting condenser during
normal operation may cause these sounds.
Error Codes
AS - Room temperature sensor error
Unplug the unit and plug back in.
If error repeats call for service.
NOTE- In Fan only mode it will display “LO”
or “HI”.
- Evaporator temperature sensor error
Unplug the unit and plug back in.
If error repeats, call for service.
Energy Saving Guide
Read and follow the guide below to get the best performance and
efficiency from your window air conditioner:
Do not cover the air outlet (exhaust) while in use.
Use the timer to operate the unit before it is needed. For example, set
the timer to turn on the unit in cooling mode for three (3) or more
hours to cool the room before you arrive. You may want to operate the
unit all day if you live in a warmer climate.
Minimize the heat sources (direct sunlight, computers, servers,
people, etc.) in the room.
Close all windows and doors.
Use the unit in a contained room. For example, a room with four walls
and a ceiling, instead of a partitioned studio or warehouse.
Make sure the unit is secure with no gaps where air can escape.
Minimize the amount of humidity in the room. Run the unit as a
dehumidifier when necessary.
To prolong the compressor's life, please wait at least three (3)
minutes before turning the unit back on after shutting it off.
Inspect and keep the air filters clean by cleaning regularly.
Perform routine maintenance.
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Troubleshooting
Follow the troubleshooting guide below to resolve common issues.
Issue Possible Cause Solution
My air conditioner is not
functioning at all
Air from unit does not
feel cold enough
Wall plug
disconnected
LCDI power cord is
tripped
House fuse blown or
circuit breaker tripped.
Control panel is off Turn control panel ON
Insufficient power Move the unit to another
Room temperature
below 17°C (62°F)
Make sure the unit is
plugged in
Press the Reset button
on the LCDI cord
Replace fuse with time
delay type or reset circuit
breaker
and set to desired setting
outlet. Check your circuit
breaker. (Refer to the
rating label on the back
of the unit to determine
the Amperage draw)
Cooling may not occur
until room temperature
rises above 17°C (62°F)
Air conditioner is cooling
but room is too warm,
ice is forming on cooling
coil behind decorative
front
Air conditioner is cooling
but room is too warm,
NO ice is forming on
cooling coil behind
decorative front
Compressor shut-off
by changing modes
Outdoor temperature
below 18°C (64°F)
Air filter may be dirty Clean Filter. Refer to
Unit needs to be
defrosted
Dirty air filter, air
restricted
Temperature is set too
High
Air directional louvers
positioned improperly
Front of unit is blocked
by drapes, blinds,
furniture, etc., restricts
air distribution
Wait approximately 3
minutes and listen for
compressor to restart
when set in the COOL
mode
To defrost the coil, set
FAN ONLY mode
maintenance section. To
defrost, set to FAN ONLY
mode
To defrost the coil, set to
FAN ONLY mode. Then,
set temperature to higher
setting
Clean air filter. Refer to
maintenance section
Set temperature to lower
setting
Position louvers for better
air distribution
Clear blockage in front of
unit
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Issue Possible Cause Solution
Air conditioner is cooling
but room is too warm.
NO ice is forming on
cooling coil behind
decorative front
Air conditioner turns on
and off rapidly
Noise when unit is
cooling
Open doors, windows,
etc.
Unit recently turned on
in hot room
Dirty air filter, air
restricted
Outside temperature
extremely hot
Air movement sound this is normal
Open = cold air escapes.
Close doors, windows,
etc.
Allow additional time to
remove “stored heat”
from walls, ceiling, floor
and furniture
Clean air filter
Set FAN speed to a
higher setting to bring air
past cooling coils more
frequently
If too loud, set to a
slower FAN setting
Window vibration or
poor installation
Water dripping INSIDE
when unit is cooling
Water dripping
OUTSIDE when unit is
cooling
Remote not sensing Remote control not
Room too cold Set temperature too
Improper installation Tilt air conditioner
Unit removing large
quantity of moisture
from humid room
located within range
Remote control signal
obstructed
low
Refer to installation
instructions or check with
installer
slightly to the outside to
allow water drainage
This is normal during
excessively humid days
Use remote control
within 16 feet and 180
degree radius of the front
of the unit
Remove obstruction
Increase set temperature
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Specifications
Description of product Window Air Conditioner
Model WAC10002WCO
Voltage/Frequency 115V / 60Hz
Plug Type LCDI
Power Cord Length 6.5 ft
BTUs (cooling) 10000
Current (cooling) 7.5A
Rated CEER 12.0
Color White
Coolant R410A
Timer 24 Hour
Dimensions (inches)
W x D x H
Net Weight 61.1 lbs
19 x 21.5 x 14.6
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EdgeStar Limited Warranty
One (1) Year Parts & Ninety (90) Days Labor
This product is warranted by EdgeStar to be free from defective workmanship and materials, subject to any conditions
set forth as follows:
WHAT IS COVERED:
LABOR: For a period of NINETY (90) DAYS from the date of original purchase, labor will be performed free of charge at
an authorized EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts,
or exchange the defective product with a new, refurbished, or remanufactured product. If a product is replaced, it will
carry the remaining warranty of the original product. After the ninety (90) day period, EdgeStar will no longer be
responsible for labor charges incurred. All defective products and parts covered by this warranty will be repaired or
replaced on a mail-in basis to an EdgeStar authorized repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or
refurbished parts free of charge. EdgeStar may request a defective part be returned in exchange for the replacement
part. All replacement parts or products will be new, remanufactured, or refurbished. All products and parts replaced by
EdgeStar under warranty service become the property of EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during
operation of the product under normal service, maintenance, and usage conditions. This warranty applies to the
purchase and use of this product in residential settings within the United States of America.
WHAT IS NOT COVERED:
The following limitations apply to the coverage of this warranty. This warranty does not cover:
Labor charges for installation, setup or training to use the product.
Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any
damaged caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
Cosmetic damage such as scratches and dents.
Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses
contrary to instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation,
unauthorized service, maintenance negligence, unauthorized installation or modification, or commercial use.
Labor charges incurred 91 days or more after the date of original purchase.
The use of EdgeStar products in commercial settings.
Optional accessories, attachments, and appearance items.
Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
Products lost in shipment, or theft.
Products sold AS IS or from an unauthorized reseller.
Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for troubleshooting assistance and
warranty service at 1-866-319-5473. Please have your serial number and proof of purchase available. Once an
EdgeStar authorized representative has confirmed that your product is defective and eligible for warranty service, the
product must be returned to an EdgeStar repair facility. The purchaser is solely responsible for prepaying all shipping
related costs to and from the repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling
or improper packaging. Do not return a defective product to the place of purchase. Products received without a return
authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO
STATE.
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By
EdgeStar Products
500 N. Capital of TX Hwy, Bldg 5
Austin, TX 78746-3448
Toll Free: 1-866-319-5473
Web: http://www.edgestar.com
E-mail: service@edgestar.com
Register your product, download owner’s manuals, access additional
troubleshooting resources, and obtain more information on other great
EdgeStar & Koldfront products on the web at: http://www.edgestar.com
Product contents and specifications may change without
Copyright © 2015 Living Direct, Inc.
notice.
Koldfront Window Air Conditioner 20
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