Customer Service .....................................................................Back Page
If you experience any diculty with the installation or operation
of your new shower, then please refer to the Fault Diagnosis section,
before contacting Kohler Mira Ltd.
Our telephone and fax numbers can be found in the back of this guide.
1199702-W2-H
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Page 3
INTRODUCTION
Thank you for purchasing a quality Mira product. To enjoy the full potential of your
new product, please take time to read this guide thoroughly. Having done so, keep
it handy for future reference.
The Mira Platinum Dual Outlet Mixer Valve is designed to be used with the Mira
Platinum showerhead and ttings.
Products Covered by this Guide
Mira Platinum Dual Digital Mixer - High Pressure / Combi Valve
Mira Platinum Dual Digital Mixer - Pumped Valve.
Mira Platinum Dual Wireless Controller.
Mira 360 Fittings (Ceiling Fed or Rear Fed).
Guarantee
This product has been designed for domestic use only, it is not recommended for
Commercial or Healthcare use.
For domestic installations, Kohler Mira Limited, guarantee this product against any
defect in materials or workmanship for a period of ve years from the date of purchase
(shower ttings for one year).
Recommended Usage
Domestic
Light Commercial
Heavy Commercial
Healthcare
Patents and Design Registration
Design Registration 001065023-0003
PatentsGB: 2 392 225, 2 421 297
USA: 7 240 850
Patent Applications
UK:
Euro: 03254070.0
USA: US-2007-0221740-A1
PCT/GB2008/004020
WO 2009/022112
0723827.2
0715612.8
0804172.5
3
1199702-W2-H
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SAFETY INFORMATION
Products manufactured by Kohler Mira Ltd are designed to be safe, provided that
they are installed, used and maintained in good working order, in accordance
with our instructions and recommendations. Follow all warnings, cautions and
instructions contained in this guide, and on, or inside the product. Failure to follow
the instructions provided with this product will invalidate the guarantee.
WARNING! TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:
1. Installation of this product must be carried out in accordance with these
instructions by qualied, competent personnel. Read all instructions before
commencing installation.
2. The electrical installation must comply with BS 7671 (commonly referred to as
the IEE Wiring Regulations) and all relevant building regulations, or any particular
regulation or practice specied by the local electricity supply company.
3. The plumbing installation must comply with all national or local water regulations
and all relevant building regulations, or any particular regulation or practice
specied by the local water supply company.
4. Isolate the electrical and water supplies before commencing installation. Mains
connections are exposed when the valve module cover is removed.
5. The valve module must be earthed, ensure supplementary bonding is provided
in accordance with the wiring regulations.
6. This product must be permanently connected to a 3A fused connection unit and
be provided with means for disconnection incorporated in the xed wiring in
accordance with the wiring regulations.
7. We strongly recommend that a 30mA RCD is included in the electrical supply
to this product.
8. DO NOT install this product, user interface or the remote on/o control in areas
with high humidity and temperature (i.e. steam rooms and saunas).
9. DO NOT install this product or ttings where they may be exposed to freezing
conditions. Ensure that any pipework that could become frozen is properly
insulated.
1199702-W2-H
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Page 5
10. DO NOT perform any unspecied modications, drill or cut holes in the product
other than instructed by this guide. When servicing only use genuine Kohler
Mira replacement parts.
11. If the product is dismantled during installation or servicing then, upon completion,
an inspection must be made to ensure all
12. DO NOT operate the product if water is leaking from inside the valve module.
Isolate electrical and water supplies to the product and refer to the fault diagnosis
section.
13. DO NOT apply power to the product if it is thought to have been exposed to
freezing conditions. Isolate electrical and water supplies to the product and
contact Kohler Mira Ltd.
14. Make sure that you fully understand how to operate the product and make sure
that it is properly maintained in accordance with the instructions given in this
manual.
15. This product can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning the use
of the product in a safe way and understand the hazards involved.
16. DO NOT allow children to play with the product.
17. DO NOT allow children to clean or perform any user maintenance without
supervision.
18. Always check the water temperature is safe before bathing or showering.
19. When installing the product to be used as a bath ller ensure the ow rate of the
bath overow tted exceeds the ow rate output from the product.
20. DO NOT remotely operate or alter any of this products shower and bathing
settings if it is already occupied and / or being used by another person.
5
1199702-W2-H
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PACK CONTENTS
Tick the appropriate boxes to familiarise yourself with the part names and to conrm
that the parts are included.
Documentation
1 x Wireless Controller User Guide
1 x Showerhead User Guide
1 x Customer Support Brochure
Digital Mixer Valve
OR
Digital Mixer High Pressure / Combi Valve
1 x Orange Flow Regulator
( HP / Combi valve only)
1 x Green Flow Regulator
( HP / Combi valve only)
2 x Push-Fit Isolators
Wireless Controller
1 x Backplate
1 x Battery Cover
Digital Mixer - Pumped Valve
3 x Fixing Screws
3 x Wall Plugs
2 x Outlet
Connector
2 x Fixing Screws
2 x Wall Plugs
1 x Wireless
Controller
3 x AA Batteries
1199702-W2-H
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Page 7
Ceiling Fed Fittings
1 x Plastic Pipe
2 x Brackets
2 x Elbows
2 x Ceiling
Plate
1 x Deluge
Head
1 x Ceiling
Mount Plate
1 x Showerhead
2 x Spacers
1 x Hex Key
2 x 70 mm Screws
2 x 45 mm Screws
2 x Wall Plugs
2 x Hex Screws
1 x Slide Bar
Assembly
1 x Hose
7
2 x Extension
1 x Brazed
Pipe
1 x Ceiling Plate
Component Pack
2 x Rubber
Washers
1 x Installation Template
(not shown)
1199702-W2-H
Page 8
Rear Fed Fittings
2 x Brackets
1 x Slide Bar
Assembly
1 x Concealing
Shroud
1 x Shower
Arm
1 x Showerhead
1 x Deluge Head
1 x Backplate
Assembly
1 x Right Angle
Connector (RAC) Kit
2 x Hex Screws
2 x Wall Plugs
2 x 45 mm Screws
1 x Hex Key
1199702-W2-H
2 x End Plugs
1 x Hose
1 x Fittings
Pack
2 x Rubber Washers
1 x Installation Template
(not shown)
8
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SPECIFICATIONS
Standards and Approvals
The Mira Platinum Dual complies with all relevant directives for CE marking. The Mira
Platinum Dual is a type 1 electronic, independently mounted control for surface mounting.
The Mira Platinum Dual is in compliance with the essential requirements of the
R&TTE directive 1999/5/EC. A copy of the declaration of conformity may be obtained
by contacting Kohler Mira Limited, U.K customer services department.
General
Pollution Degree2
Rated Impulse Voltage2.5 kV
Suitable for DrinkingNot Suitable
Connections15 mm Compression / Pusht
Mira Digital Mixer Valve High Pressure (Not suitable for Pumped
Gravity Systems)
Pressures
Maximum Static Pressure1000 kPa (10 bar) = 100 m max. total head
Maximum Maintained Pressure500 kPa (5 bar) = 50 m max. total head
Minimum Maintained Pressure100 kPa (1.0 bar) = 10 m min. total head
Supply Pressure DierentialNominally Equal
Temperatures
Maximum Temperature (factory preset)45 °C
Maximum Temperature (setting range)38 °C - 48 °C
Minimum TemperatureThermostatic control down to 30 °C
Hot Water Range55 °C - 65 °C
Cold Water Range1 °C - 20 °C
Temperature Stability± 1 °C at recommended supply conditions
Ambient Temperature1 °C - 40 °C
Maximum Relative Humidity95% non-condensing
Flow Rates and Times
Nominal Flow Rates (will vary depending
on inlet maintained pressure and spray
mode)
Electrical
Supply Voltage230V AC 50 Hz
Maximum Load20 W
Max @ 1.0 bar = 16l/min
Min @ 1.0 bar = 5l/min
9
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Mira Digital Mixer Valve Pumped
Pressures
Maximum Static Pressure100 kPa (1 bar) = 10 m max. total head
Maximum Maintained Pressure100 kPa (1 bar) = 10 m max. total head
Minimum Maintained Pressure1 kPa (0.01 bar) = 0.1 m min. total head
Supply Pressure DierentialNominally Equal
Temperatures
Maximum Temperature (factory preset)45 °C
Maximum Temperature (settable range)38 °C - 48 °C
Minimum TemperatureThermostatic control down to 30 °C
Full Cold also selectable
Hot Water Range55°C - 65°C
Cold Water Range1°C - 20°C
Temperature Stability± 1°C at recommended supply conditions
Ambient Temperature1°C - 40°C
Maximum Relative Humidity95% non-condensing at 30 °C
Flow Rates and Times
Flow Rates (will vary depending on inlet
maintained pressure and spray mode)
Electrical
Supply Voltage230V AC 50 Hz
Maximum Load200 W at 230V AC
Max @ 0.01 bar = 16 l/min
Min @ 0.01 bar = 6 l/min
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Digital Mixer Valve
DIMENSIONS
68 mm
35 mm
85 mm
60 mm
315 mm
239 mm
ISOLATE MAINS ELECTRICITY BEFORE
FOR HIGH PRESSURE / COMBINATION BOILER
PART No. 1796.011
N85K
MANUFACTURED DATE:
POWER: 230V ~ 20W
PROTECTION: IP24
MIN. SUPPLY PRESSURE: 50 kPa (0.5 bar)
MAX. WORKING PRESSURE: 500 kPa (5 bar)
MAX. STATIC PRESSURE: 1000 kPa (10 bar) (WRAS)
MAX. SUPPLY WATER TEMP: 65 °C
The product may be installed in a loft space, under the bath or in a convenient
cupboard space, provided there is enough room for maintenance (e.g. Removal
of the product lid). Failure to do so may result in an inability to carry out any
maintenance.
Safe and easy access to the product should be available at all times.
When installing the product in an area not regularly accessed, consideration
for potential leaks must be taken into account. While such events are unlikely,
it is advisable to periodically check the installation for traces of water on or
around the product.
If possible, site the product in a location where any leak would be contained
or routed to avoid areas sensitive to water damage.
Inlet isolating valves (supplied) must be installed.
We strongly recommend that full bore outlet isolation valves are tted as close to
the product as possible for ease of service and maintenance.
The water supplies to this product must be isolated if the product is not to be used
for a long period of time. If the product or pipework is at risk of freezing during this
period they should also be drained of water.
Important Information Regarding Radio Controlled Devices
• Metal objects such as steel baths or sinks, cold water storage tanks, hot water
cylinders, foil lined plaster board walls, radiators and even thick brick walls, can
all dramatically reduce the radio operational range of any radio controlled product.
• Interference from other radio signals can dramatically reduce the ability of the
Platinum Wireless Controller / digital mixer to register or communicate. This may
include; mobile phones, radio control boiler thermostats, wireless broadband
routers, radio control toys, cordless phones, remote outdoor weather stations,
wireless doorbells etc.
• If you encounter diculty registering the wireless controller and digital mixer
ensure all other radio interference is temporarily switched o.
Note! Failure to follow these guidelines can result in poor, intermittent or complete
failure to communicate with the digital mixer.
Note! Both the Wireless Controller and Digital Mixer contain internal radio
transmission aerials which are directional in operation. In order to achieve optimum
radio signal strength and therefore optimum communication distance It may be
necessary to alter the Wireless Controller and Digital Mixer relative orientation /
position to each other.
13
1199702-W2-H
Page 14
Typical Suitable Installations:
Outlet 2 (warm)
1. Instantaneous Multipoint Water Heaters and Combination Boilers
Caution! Risk of product damage. Do not t the Mira Digital Mixer - PUMPED
VALVE with Instantaneous Multipoint Water Heaters or Combination Boilers.
Combination
Boiler
Cold
Hot
Outlet 1 (warm)
Digital Mixer
Valve (HP)
ISOLATE MAINS ELECTRICITY BEFORE
REMOVING COVER!
DUAL OUTLET
DIGITAL MIXER
FOR HIGH PRESSURE / COMBINATION BOILER
PART No. 1796.011
N85K
MANUFACTURED DATE:
POWER: 230V ~ 20W
PROTECTION: IP24
MIN. SUPPLY PRESSURE: 50 kPa (0.5 bar)
MAX. WORKING PRESSURE: 500 kPa (5 bar)
MAX. STATIC PRESSURE: 1000 kPa (10 bar) (WRAS)
MAX. SUPPLY WATER TEMP: 65 °C
Only install the High Pressure Digital Mixer Valve with a multipoint gas water heater
or combination boiler of a fully modulating design (i.e. where the water draw-o
rate indirectly controls the gas ow rate to the burner).
An expansion vessel must be tted (and regularly maintained) if any form of backow
prevention device is tted, e.g. non-return valve or PRV. This will ensure that excess
expansion or pulse pressures do not damage the product or plumbing system. The
expansion vessel may already be tted within the boiler (check with the manufacturer)
and is in addition to the normally larger central heating expansion vessel.
1199702-W2-H
14
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Use of Flow Regulators with Combination Boilers
The Mira Digital Mixer Valve can demand hot water quicker than some instantaneous
water heaters/combination boilers can provide, especially in winter when the mains
water is colder. A Hot inlet ow regulator may need to be used to ensure that the
Digital Mixer Valve can deliver a full range of water temperatures.
Note:
The Mira Single outlet digital mixing valves are factory tted with an 8 l/min hot
inlet ow regulator. If installing a single outlet digital mixer with a combi boiler rated
36kW or greater or to mains pressurised systems the hot inlet ow regulator should
be removed.
Note:
The Mira Dual outlet digital mixing valves do not have a factory tted hot inlet ow
regulator. These are supplied in the component pack. The table indicates which
ow regulator should be tted in the hot water inlet of the Mira Digital Mixer Valve if
Unscrew hot inlet plastic nuts and remove pipe and seal to gain access to the
checkvalve cartridge and lter.
Use at blade screwdriver to carefully lever cartridge out.
Fit/remove the ow regulator from checkvalve cartridge behind lter as required.
Ret seal, pipe and plastic nut. Plastic nuts require hand tightening only.
15
1199702-W2-H
Page 16
Outlet 2 (warm)
Use of Warm-up Feature with Combination Boilers
When using the warm-up feature (see User Guide) with the digital mixer valve supplied
via an instantaneous water heater/combination boiler, the user may experience a
brief temperature uctuation. This is caused by the normal operation of a standard
instantaneous water heater/combination boiler whereby the boiler will turn o when
the ow is stopped (as happens after the warm-up sequence has been completed).
Upon restart of the shower, a cold shot will be ushed through followed by a brief
hot shot until the hot water supply has stabilised.
2. Mains Pressurised Instantaneous Hot Water Shower, Heated
from a Thermal Store
Caution! Risk of product damage. Do not t the Mira Digital Mixer - PUMPED
VALVE with Mains Pressurised Systems.
Dual Outlet Digital
Mixer Valve (HP)
Outlet 1 (warm)
ISOLATE MAINS ELECTRICITY BEFORE
REMOVING COVER!
DUAL OUTLET
DIGITAL MIXER
FOR HIGH PRESSURE / COMBINATION BOILER
PART No. 1796.011
N85K
MANUFACTURED DATE:
POWER: 230V ~ 20W
PROTECTION: IP24
MIN. SUPPLY PRESSURE: 50 kPa (0.5 bar)
MAX. WORKING PRESSURE: 500 kPa (5 bar)
MAX. STATIC PRESSURE: 1000 kPa (10 bar) (WRAS)
MAX. SUPPLY WATER TEMP: 65 °C
Packages of this type, tted with a tempering valve can be used. A drop type pressure
reducing valve must be tted (and regularly maintained) if any form of backow
prevention device is tted, e.g. non-return valve, PRV, then an expansion vessel
should also be tted. This will ensure that excess expansion or pulse pressures do
not damage the product or the plumbing system. The expansion vessel may already
be tted externally or internally within the thermal store (check with thermal store
manufacturer).
1199702-W2-H
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Page 17
3. Gravity Fed Showers
Caution! Risk of product damage. Do not t the Mira Digital Mixer - HIGH
PRESSURE / COMBI VALVE with Gravity Fed Systems.
ISOLATE MAINS ELECTRICITY BEFORE
REMOVING COVER!
Dual Outlet Digital
DUAL OUTLET
DIGITAL MIXER
FOR LOW PRESSURE SYSTEMS
PART No. 1796.010
N85L
MANUFACTURED DATE:
POWER: 230V ~ 200W
PROTECTION: IP24
MIN. SUPPLY HEAD: 0.1 m (0.01 bar)
MAX. WORKING HEAD: 10 m (1 bar)
MAX. SUPPLY WATER TEMP: 65 °C
OR
MOUNTING POSITION
VERTICAL HORIZONTAL
KOHLER MIRA LTD.
CHELTENHAM
GL52 5EP
Mixer Valve (Pumped)
TEL: (+44) 0870 241 0888
www.mirashowers.co.uk
F14318/1
HOT COLD
100 mm from the lowest
level of water in the tank
warm
Deluge Head
Mira Platinum
Shower Fittings
Cistern
Minimum
230 litres
1.0 metre
minimum
hot
cold
F9001
KOHLER MIRA LTD.
CHELTENHAM
GL52 5EP
TEL: (+44) 0870 241 0888
www.mirashowers.com
HOT COLD
coldcold
hot
30° - 60°
Air Separation
ISOLATE MAINS ELECTRICITY BEFORE
MIRA DM2 WIRELESS
HP/COMBI
1666.009
N85A
MANUFACTURED
POWER: 230 V AC 20 W
PROTECTION: IP24
MIN. SUPPLY PRESSURE: 50 kPa (0.5 bar)
MAX. WORKING PRESSURE: 500 kPa (5 bar)
MAX. STATIC PRESSURE: 1000 kPa (10 bar) (WRAS)
MAX. SUPPLY WATER TEMP: 65 °C
POSITION APPLIANCEOR
DIGITAL MIXER 2 WIRELESS
REMOVING COVER!
The shower control must be fed from a cold water storage cistern and a hot water
cylinder providing nominally equal pressures. Pipework layouts and connections
must be such that other draw-os will not eect water supplies to the shower, shared
supplies may lead to airlocking or water starvation. It is therefore best practice to have
independent hot and cold supplies to the Low Pressure (pumped) Digital Mixer Valve.
17
1199702-W2-H
Page 18
Typical Examples of Poor Plumbing and Installation Practices
DO NOT:
• Install the Digital Mixer Valve where it can become frozen
• Install the Digital Mixer Valve where it can be subjected to ambient tempera-
tures in excess of 40ºC.
• Position the Digital Mixer Valve where maintenance access is poor or unsafe
• Install into a system where the cold water cistern holds less than 230 litres
• Install into a system where air locking could occur
• Install the wireless controller in a position where communication with the
Digital Mixer Valve is poor e.g. mixer valve installed under metal bath, in front
of metal cistern, on foil backed plasterboard, more than the recommended
distance away etc.
• Install the Digital Mixer Valve onto shared water supplies
• Install the Digital Mixer Valve less than 100 mm from the lowest level of water
in the cistern (low pressure version only)
• Fit plastic pipework unless rigidly supported
• Install a High Pressure/Combi Valve to a Pumped Gravity System
Incorrect
Less than
230 Litres
Incorrect
Hot
Take-off
Cold
Take-off
Affected by Metal
Bath / Poor or no
Communication
1
2
Bath Installation
Less than
230 Litres
1199702-W2-H
Incorrect
Cold
Take-off
Shared
Supplies
Plastic pipework
not rigidly
supported.
Incorrect
Hot
Take-off
Air-locking
Pipework
Distance Too Far /
Poor or No
Communication
18
No
Access
1
2
Steel / Cast
Bath
Shower Installation
Page 19
Installation Schematic
Digital Mixer
Valve
Isolators
Metal pipework must be
earth bonded
Cold Inlet
Hot Inlet
Dual Outlets
To Mains
Power Supply
3 amp switched
fused spur.
Easily Accessible
A separate, permanently connected supply must be taken from the ring main
to the appliance through a 3 amp double pole switched fuse spur providing a
minimum 3mm contact separation gap in each pole.
Ensure the switched fused spur is easily accessible for servicable and resetting
purposes.
The use of supply-line or zone strainers will reduce the need to remove debris
at the Digital Mixer Valve. The recommended maximum mesh aperture
dimension for such strainers is 0.5 mm.
Pipework must be rigidly supported to avoid any strain on the connections.
A 30 mA Residual Current Device (RCD) must be included in the electrical
circuit. This may be part of the consumer unit or a separate unit.
19
1199702-W2-H
Page 20
Long inlet pipework (dead-legs) should be kept to a minimum to avoid temperature
uctuations.
Supply pipework layout must be arranged to minimize the eect of other outlet
usage upon the dynamic pressures at the Digital Mixer Valve inlets.
To eliminate pipe debris it is essential that supply pipes are thoroughly ushed
through before connection to the Digital Mixer Valve.
Valve Installation Orientation
Inlets
Outlets
Outlets
Inlets
Mounting on a Vertical Surface
Mounting on a Horizontal Surface
The Digital Mixer Valve (which contains the thermostatic mixing valve) may
only be orientated in the positions shown above when mounted on a vertical
or horizontal surface. Failure to do so will compromise the ability of the unit to
fail-safe and deliver constant blend.
If the supply cords are damaged, they must be replaced by the manufacturer
or a service engineer.
Warning! Turn o the electrical and water supplies before proceeding with
the installation of the appliance. The electricity must be turned o at the
mains and the appropriate circuit fuse electrically isolated, if applicable.
1199702-W2-H
20
Page 21
Digital Mixer Valve
Position and Signal Test
ISOLATE MAINS ELECTRICITY BEFORE
REMOVING COVER!
DUAL OUTLET
DIGITAL MIXER
FOR HIGH PRESSURE / COMBINATION BOILER
PART No. 1796.011
N85K
MANUFACTURED DATE:
POWER: 230V ~ 20W
PROTECTION: IP24
MIN. SUPPLY PRESSURE: 50 kPa (0.5 bar)
MAX. WORKING PRESSURE: 500 kPa (5 bar)
MAX. STATIC PRESSURE: 1000 kPa (10 bar) (WRAS)
MAX. SUPPLY WATER TEMP: 65 °C
Important! When choosing a position for the Digital Mixer Valve in relation to the
Wireless Controller and the Shower Fittings, consider the following points:
The Wireless Controller can be sited up to 10 m (free air) from the Digital Mixer
Valve. However, wall thicknesses and construction types may aect the remote
signal strength and thereby reduce the range. The Controller range should be
tested on site prior to installation to ensure shower’s reliability.
Refer to Section - INSTALLATION “Important Information Regarding Radio
Controlled Devices”.
Note! Both the Wireless Controller and Digital Mixer contain internal radio
transmission aerials which are directional in operation. In order to achieve
optimum radio signal strength and therefore optimum communication distance
It may be necessary to alter the Wireless Controller and Digital Mixer relative
orientation /position to each other.
The length of pipework running from the Digital Mixer Valve to the Shower Fitting
will have an eect on the showering temperature and the response time when
changing the temperature using the Wireless Controller. The shorter the length
of pipework from the Digital Mixer Valve the better the shower will respond. It
is recommended that this length does not exceed 5m from the valve outlet to
shower tting.
21
1199702-W2-H
Page 22
The ambient temperature of Digital Mixer Valve site (loft space, airing cupboard
etc...) can have an eect on showering temperature. Insulate all pipework as
required, particularly from the Digital Mixer Valve to the Shower Fitting.
The temperature indicated on the wireless controller display is measured
inside the digital mixing valve and due to site conditions is not necessarily the
temperature delivered at the shower outlet.
Fit 3 x AA batteries (supplied) into the wireless controller.
Depending on the type and version of your wireless controller, the
software revision number (eg. r04) may be briey displayed, the
controller will then display its default time of 10:00.
Place wireless controller in approximate nal
position (no more than 10 m (free air) from
digital mixer valve) and test wireless signal by
pressing either “1” or “2”, and adjusting the
temperature. If temperature display remains
unchanged and “out of range” symbol is
displayed, units are unable to communicate
with each other.
A sluggish response to button presses
indicates poor radio communication without
the out of range symbol being displayed.
If test fails, reposition unit(s) and
repeat test until satised shower will
work reliably.
Caution! Risk of product damage. Do not run Pumped Valve (low pressure
version) without a water supply for longer than 5 minutes during test.
Isolate electrical supply to
Digital Mixer Valve.
Mark the xing holes in the required positions.
Fixing Screw x 3
1199702-W2-H
22
Page 23
Drill and plug the xing holes.
Note! Installers may wish to use alternative cavity xings, when installing onto
a dry lined, stud partition, shower cubicle or laminated panel wall structures.
However, these methods of xing are beyond the scope of this guide.
Secure the Digital Mixer Valve in position with the xing screws (supplied).
Caution! Risk of product damage. Make sure both hot and cold supply
pipes are ushed thoroughly prior to connection to the Digital Mixer Valve.
Any product malfunction caused by pipework debris is not covered under
the guarantee.
Connect the hot and cold water supply pipes to the Digital Mixer Valve as
indicated on the product lid.
Wiring to an easily accessible
Switched Fused Spur Box
Cold Inlet
Push-t Isolators tted
to both Inlets
Push-t connector to the
Shower Fittings
Outlets
Hot Inlet
Install the Shower Fittings and Wireless Controller (see further instructions).
23
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Page 24
Shower Fittings - Ceiling Fed
Suitable for solid, dry-lined, stud partition, shower cubicle or laminated panel walls.
The Slide Bar should be xed to the wall at a convenient height for all the family.
It should be positioned so that water sprays down the centre of the bath, or away
from the opening of a shower cubicle. Water should spray away from the Wireless
Controller when the Showerhead is held on the Slide Bar.
Decide on suitable position for Slide
Bar avoiding buried cables and pipes in
both wall and ceiling. Make sure slide
bar extension will t through ceiling.
Ceiling hole centre can be altered to
avoid roof joists by using supplied
spacers.
Using template as guide, mark
positions of the xing holes for Wall
Brackets (600 mm). Upper hole to be
no more than 645 mm from ceiling.
645 mm
Max.
600 mm
Optional
spacers
(supplied)
Note! Use spirit level to make sure
xing holes are vertical.
Fold long end of template and move
up to ceiling. Using upper marked
xing hole as guide, mark centre for
hole in ceiling.
Important! If supplied Slide Bar
spacers are required, centre
distance for hole will increase to
75 mm from wall.
Cut hole in ceiling 29 mm diameter.
1199702-W2-H
24
Page 25
Drill and plug Slide Bar Assembly
xing holes.
Insert xing screws through holes
in Wall Brackets and x to wall. Do
not fully tighten. Use template to
set correct distances between Wall
Brackets. Fully tighten screws. Use
longer xing screws if using spacers
supplied.
Note! Slots in Wall Brackets allow for
adjustment. Use one horizontal slot
and one vertical slot.
Make sure that holes for Slide Bar
Securing Screws are positioned
correctly, as shown.
Fit ceiling plate and extension tube.
Note! Extension tube may need to
be shortened, use a hacksaw to
shorten tube. Make sure rough end
is concealed in ceiling.
25
1199702-W2-H
Page 26
Fit Slide Bar Assembly over Wall
Brackets and secure with screws
supplied. (Do not overtighten.)
Connect ceiling extension tube.
Feed plastic pipe up through the slide
bar and extension into ceiling.
Do not allow any debris to block the
plastic pipe.
Note! If plastic pipe requires shortening,
make sure there is enough length to t
elbow (supplied) or alternative push-
t/compression tting (not supplied).
When shortening for use with any
push-t (e.g. John Guest) tting, follow
manufacturer’s guidelines for nishing
and cleaning the pipe.
Push and twist plastic pipe end until
it “clicks” and locks in place.
Connect plastic pipe in ceiling to outlet
pipe from valve using elbow supplied.
Push all parts together fully.
Connect elbow to Digital Mixer Valve.
Fit an isolating valve between to
enable easy maintenance. (Pipe and
isolating valve not supplied). Lock pipe
to elbow using clip supplied. Follow
manufacturer’s guidelines for tting
alternative push-t connections and
exible pipework.
1199702-W2-H
26
Page 27
Place rst washer in end of hose,
then attach to pipe end. Do not t
showerhead until after pipework has
been fully ushed through. See section
“Commissioning”.
Ceiling Fed Deluge Head
The Deluge Head should be xed to the ceiling at a convenient height for all the
family. It should be positioned so that water sprays down over the centre of the bath,
or away from the opening of a shower cubicle.
The tting of the Deluge Head into the ceiling will be easier with the aid of a helper.
When you are working within the bath or shower tray area use a towel or blanket to
protect the surface from damage.
Decide on a suitable position for the
Deluge Head avoiding cables and
pipes hidden between joists or rafters.
Note! A timber noggin or plywood
plinth securely xed to the joist should
be used to mount the Deluge Head.
Drill a 29 mm hole through the ceiling
and the wooden support. Ensure the
two holes drilled are directly in line or
the ceiling pipework will be at an angle.
Push the Brazed Pipe through the
Ceiling Mount Plate then push the
threaded end of the brazed pipe down
through the holes made in the ceiling.
Timber noggin or
plywood plinth
Drill 29 mm
Hole
Drill holes
in line!
Ceiling Mount
Plate
Brazed
Pipe
Threaded end
27
1199702-W2-H
Page 28
Centralise the brazed pipe in the hole
then screw the ceiling mount plate to
the wooden support.
Oer the deluge head to the brazed
pipe and determine the showering
height required. Push / pull the brazed
pipe using a twisting motion to adjust
the height. Check the height is correct
and use a 15 mm pipe cutter to cut the
pipe to the desired length. Note! Cut
the brazed pipe at least 30 mm above
the ceiling mount plate to allow room
to t the olive, nut and elbow.
Secure the brazed pipe to the ceiling
mount plate with the olive and 1/2”
BSP nut. Note! This is not a water
tight connection, tighten suciently
to clamp the pipe in place.
Oer the Chrome Extension Tube to
the brazed pipe and determine the
length required to allow the tube to
conceal the brazed pipe and protrude
into the ceiling space a minimum of 15
mm. Use a pipe cutter to cut the tube to
the desired length. Remove all burrs.
Note! Take care not to crush the pipe
when cutting.
75 mm
Determine
the showering
height
1/2” BSP Nut
Olive
Brazed
Pipe
Minimum
15 mm
Chrome
Extension
Tube
1199702-W2-H
28
Page 29
Push the cut end of the chrome
extension tube into the Concealing
Plate then slide the extension tube
over the threaded end of the brazed
pipe and up through the hole until the
concealing plate is secured in the hole
and the concealing plate is at against
the ceiling.
Note! If the hole in the ceiling is
oversize use silicone sealant on the
underside of the concealing plate to
retain it.
Connect brazed pipe in ceiling to
outlet pipe from digital mixing valve
using elbow supplied. Push all parts
together fully.
Connect elbow to digital mixer valve.
Fit an isolating valve between to
enable easy maintenance. (Pipe and
isolating valve not supplied). Lock pipe
to elbow using clip supplied. Follow
manufacturers guidelines for tting
alternative push-t connections and
exible pipework.
Cealing
Plate
Threaded
end of pipe
Do not t deluge head until after
pipework has been fully ushed through.
Refer to section “Commissioning” in
Digital Mixer Valve Installation guide.
Screw the deluge head onto the brazed
pipe outlet by hand. Note! Use two
suitably sized wrenches to fully tighten
(approximately 1/4 turn).
Slide the extension tube down to
conceal the brazed pipe.
29
Deluge
Head
1199702-W2-H
Page 30
Shower Fittings - Rear Fed
Suitable for solid, dry-lined, stud partition, shower cubicle or laminated panel walls.
The Slide Bar should be xed to the wall at a convenient height for all the family.
It should be positioned so that water sprays down the centre of the bath, or away
from the opening of a shower cubicle. Water should spray away from the Wireless
Controller when the Showerhead is held on the Slide Bar.
Decide on suitable position for Slide
Bar avoiding buried cables and pipes
in wall.
Using template as guide, mark
positions of the xing holes for Wall
Brackets (600 mm).
Note! Use spirit level to make sure
xing holes are vertical.
600 mm
Drill and plug xing holes.
1199702-W2-H
30
Page 31
Insert xing screws through holes in
Wall Brackets and x to wall. Do not
fully tighten at this stage. Use template
to set correct distances between Wall
Brackets. Fully tighten screws.
Note! Slots in Wall Brackets allow for
adjustment. Use one horizontal slot
and one vertical slot.
Make sure that holes for Slide Bar
Securing Screws are positioned
correctly, as shown.
Position Slide Bar over Wall Brackets
and secure with screws. (Do not
overtighten.)
Fit Slide Bar End Caps into top and
bottom of Slide Bar Assembly. Push
and twist caps until they “click” and
lock in place.
31
1199702-W2-H
Page 32
Fit an isolating valve (not supplied)
29 - 33 mm
90°
close to the Digital Mixer Valve for
ease of maintenance.
Make sure that the outlet pipe work
protrudes approx. 60 mm through a
Dia 20 mm hole square to the nish
wall surface.
NOTE! To be trimmed after completion
of nished wall surface when installing
RAC.
Finish the surface of the wall as
required.
Trim the pipework back to the
required depth from the nished wall
surface. Remove all burrs and sharp
edges.
Disassemble the right angle connector
assembly and mark the locations of
the screw xings.
60mm
Drill the xing holes. (7 mm diameter
for screws supplied.)
DO NOT drill through the backplate
into the wall.
DO NOT drill into buried cables or
pipes.
1199702-W2-H
32
Page 33
Secure the backplate to the wall so the
foam seal is fully compressed.
Fit the pipe collar and lock. Re-check
the pipe length.
Foam Seal
29 - 33 mm
Flush pipework to clear all debris.
33
1 min
1199702-W2-H
Page 34
Fit the o seal and elbow.
Check for leaks.
o seal
Fit the cover. Carefully lift the cover to
locate the screw. Unscrew fully to lock
using the 2.5 mm hex key supplied.
1199702-W2-H
34
Page 35
Rear Fed Shower Arm and Deluge Head
The Shower Arm and Deluge Head should be tted at a convenient height for all
the family. It should be positioned so that water sprays down over the centre of the
bath, or away from the opening of a shower cubicle.
The outlet pipe must protrude 18 mm
(± 2 mm) from the nished wall surface
and a minimum 35 mm from the ceiling.
Note! Cut the pipe to the correct length
and remove any burrs.
Fit an isolating valve (not supplied)
close to the Digital Mixer Valve for
ease of maintenance.
Mark the positions of the backplate
xing holes.
Caution! Be aware of hidden pipes
or cables
For solid walls drill the xing holes for
the backplate with a 6 mm drill and
insert the wall plugs (supplied). For
other types of wall structure alternative
xings may be required (not supplied).
Caution! Take care not to drill into
hidden pipes or cables.
Carefully t the backplate over the
outlet pipe and secure with the xing
screws (supplied).
Caution! Take care not to damage the
‘O’ Seal in the back of the backplate.
35
Minimum Distance to
Ceiling 35 mm
18 ± 2 mm
1199702-W2-H
Page 36
Fit the olive and compression nipple
over the outlet pipe and tighten the
compression nipple.
Fit the concealing shroud onto the
shower arm.
Fit the compression nut and olive onto
the shower arm.
Fit the shower arm into the compression
nipple and tighten the compression
nut.
Hand tighten the concealing shroud
onto the backplate.
Concealing
Shroud
Olive
Backplate
Compression Nipple
Olive
Compression
Nut
Shower
Arm
Do not t deluge head until after
pipework has been fully ushed through.
Refer to section “Commissioning” in
the Dual Outlet Installation Guide.
Screw the deluge head onto the
shower arm by hand.
Note! Use a suitably sized wrench to
fully tighten (approximately 1/4 turn).
Caution! The shower arm is not
designed to take weight, therefore care
needs to be taken when installing the
deluge head.
1199702-W2-H
Flow Regulator
(some models)
36
Shower Arm
Deluge Head
Page 37
Wireless Controller
Suitable for solid, dry-lined, stud partition, shower cubicle or laminated panel walls.
The Wireless Controller should be xed to the wall at a convenient height for all
the family. It should be positioned so that water does not spray over it when the
Showerhead is held on the Slide Bar.
Important! Make sure wireless signal has been tested between Wireless
Controller and Digital Mixer Valve before permanently xing to wall. See section
‘INSTALLATION - Digital Mixer Valve: Position and Signal Test’.
Mark position for backplate holes.
Mount backplate on at surface (e.g.
Centre of tile).
Drill and plug holes.
Caution! Avoid drilling through
buried cables or pipes.
Make sure surface is clean and dry.
Fix backplate to nished wall surface.
Turn controller over and remove
the battery cover by loosening the 4
screws with a pozi drive screwdriver.
Note! The screws remain attached
to the battery lid.
Only t new batteries of same make
and type. Do not use rechargeable
batteries. Replace all three batteries
at the same time.
Secure battery cover.
Hook Controller on top of backplate
and push firmly until Controller
“clicks” back into place.
37
1199702-W2-H
Page 38
1 2
COMMISSIONING
1 2
Turn on electrical supply to Digital Mixer Valve.
Make sure the end of the hose is in
either the bath, shower tray or other
water catchment area.
Note! The overhead mounting
will ow water when switched on
(“
” or “2”) depending on the outlet
plumbing conguration.
Press “
” button and reduce
temperature to full cold “CLd”.
Turn ow clockwise to full. For
Low Pressure (pumped) version,
let shower run in order to prime
the pump. For long pipe runs, allow
3 - 4 minutes for priming.
Caution! Risk of product damage.
Do not run Pumped Valve (low
pressure version) without a water
supply for longer than 5 minutes
during priming.
1199702-W2-H
38
Page 39
Run cold water through (approximately
2 minutes) and check entire installation
for water leaks. Press “1” to turn shower
o. Fit the second hose washer and
showerhead.
Press “1” to turn shower on. Test
operation of shower by increasing/
decreasing both temperature and ow
controls. (See User Guide for full details.)
Test operation of showerhead spray
modes. (See Showerhead User Guide for
full details.)
Repeat process for outlet 2 by pressing
“2” button.
Refer to User Guide for further instructions on how to use the shower.
The Wireless Controller factory default settings are as follows:
Maximum Showering Temperature = 45°C
Eco Mode = O
Warm-Up Mode = O
Clock = 10:00 (when batteries connected)
Clock Display = On
Shower Duration = O
Bath Fill Mode = O
Note! If the display reads 4:00 when the batteries are connected the
wireless controller will require registering, refer to the initial registration
process in section “Digital Mixer Valve: Position and Signal Test”.
Run the shower and adjust the maximum shower temperature to suit user
requirement.
Eco, warm-up and clock display can also be altered to suit, refer to wireless
controller guide.
39
1199702-W2-H
Page 40
CONNECTING A SECOND WIRELESS CONTROLLER
The following procedure details how to assign the Wireless Controller to the Digital
Mixer Valve and test the remote signal strength.
Note! Other radio signals from sources such as mobile phones, radio controlled
boiler thermostats, wireless broadband etc. can dramatically reduce the ability of
the digital mixer valve to register.
It is recommended that such items are switched o during this process.
Isolate electrical supply to the digital mixer valve.
Bring the wireless controller to within approximately 1 m of the digital mixer
valve. Fit the three AA batteries supplied into the wireless controller.
Ensure the wireless controller LCD lights up then switch on power to the digital
mixer valve.
Depending on the type and version of your wireless controller, the software
revision number (eg. r04) may be briey displayed, the controller will then display
its default time of 4:00 (unregistered).
The digital mixer valve will now begin to make a noise as it resets itself and
registers with the wireless controller.
Registration in progress symbol is displayed for approximately
30 seconds. Do not remove the batteries or switch o the digital
mixer valve. Registration in progress symbol goes out indicating
the digital mixer valve and wireless controller have been assigned
to each other.
Place wireless controller in approximate nal position (no more
than 10 m (free air) from digital mixer valve) and test wireless
signal by pressing “1” or “2”, and adjusting the temperature. If
temperature display remains unchanged and “out of range” symbol
is displayed, units are unable to communicate with each other.
If test fails, reposition the controller closer to the digital mixer valve and repeat
test until satised the shower will work reliably at all times.
Registration in
Progress
Symbol
Out of Range
Symbol
1199702-W2-H
40
Page 41
RE-REGISTERING
The wireless controller has previously been registered to the digital mixer at the
factory, if communication problems are encountered, a re-registering of the wireless
controller may be required.
A re-registering of the wireless controller must also be performed should the control
PCB in the Digital Mixer Valve be replaced.
To re-register the wireless controller to the Digital Mixer Valve carry out the following
sequence.
Isolate power to the Digital Mixer
Valve.
Press “ + ” and “ ” buttons
simultaneously until “End” is
displayed on the screen.
Restore power to the digital mixer
valve.
Briey press the “ + ” and “ ” buttons,
“SET” will be displayed on the screen.
Note! if display reads “Err”press
“ ” and repeat the process.
Note! Re-registering can only be performed if the wireless controller has previously
been assigned to a digital mixer. This is indicated by the clock time default 10:00
(when batteries are connected).
41
1199702-W2-H
Page 42
FAULT DIAGNOSIS
Read the section “Important Safety Information” rst.
As with most electronic equipment resetting the mixing valve by powering it down waiting a
few seconds then powering it up again can often cure any issues.
The Digital Mixer Valve is one part of an entire plumbing system. The tting of a pump places
additional requirements and some systems may require plumbing modications to allow them
to cope with higher ow rates.
Providing the Digital Mixer Valve has been correctly installed and is operated in accordance
with the instructions contained in this guide, diculties should not arise.
If any maintenance is required then it must be carried out by a competent tradesperson.
Before replacing any parts make sure that the underlying cause of the malfunction has been
resolved.
Warning! There are no user serviceable components beneath the cover of the appliance.
Only a competent tradesperson should remove the cover.
Loss of/or poor radio communication (out of range symbol maybe illuminated
on wireless controller
SymptomsProbable CausePossible Remedy
Various faults or problems can
be attributed to Loss of / or
poor radio communications
1199702-W2-H
The wireless controller batteries
are at or incorrectly tted
Aerial loose inside digital mixer
box
Digital mixer sited too far from
the wireless controller
Radio signal being blocked
by building structure or other
xtures and ttings. Steel tanks,
hot water cylinders, thick brick
walls etc.
External radio interference from
other radio sources.
Wireless controller lost
registration.
Digital Mixer valve box or
Wireless Controller failure
42
Refer to “Replacing the Batteries” in the Wireless
Controller User Guide
Correctly t the aerial inside the
digital mixer box. (Isolate power
before removing the Digital
Mixing Valve lid)
Reposition the digital mixer
closer to the wireless controller
or vice versa, refer to “Position
and Signal Test”
Physical environment requires
altering, refer to “Important
Information Regarding Radio
Controlled Devices”
Ensure all other radio
transmitting devices, including
mobile phones, are switched
o, refer to “Position and Signal
Test”
Re-register the wireless
controller, refer to “Re-
Registering”.
Contact Kohler Mira Ltd.
Page 43
No Display
Symptoms
Probable CausePossible Remedy
General Fault Diagnostics
The wireless controller
batteries are at or incorrectly
tted.
Refer to “Replacing the
Batteries” in the Wireless
Controller User Guide.
No water ow / will not turn on
(wireless controller display is on)
Wireless controller failure.
HP/Combi valve fitted to a
Pumped Gravity water system
No power to the digital mixer
Inlet water supply isolators not
fully turned on
Inlet water supply failure
Inlet filters or check valves
blocked
Outlet hose or handset blocked
Digital Mixing valve air locking
Loss of / or poor radio
communications (out of range
symbol maybe illuminated on
wireless controller).
Contact Kohler Mira Ltd.
HP/Combi valves are not suitable
for Pumped Gravity water system,
refer to “Typical Suitable
Installation”.
Check electrical connection and
power supply
Check and remedy
Check and remedy
Check and remedy, refer to
“Maintenance”
Check and remedy
Check for correct installation
practices, repeat commissioning
procedure and rearrange pipework
to avoid airlock forming, refer to
“Typical Suitable Installations”
Refer to “Loss of / or poor radio
communications” section above
Digital Mixer valve box or Wireless
Controller failure
43
Contact Kohler Mira Ltd
1199702-W2-H
Page 44
SymptomsProbable CausePossible Remedy
Low owFlow adjustment on wireless
controller set too low
Inlet water supply isolators not
fully turned on
Inlet filters or check valves
blocked
Outlet hose or handset blocked
Inlet Water pressures too low
Flow calibration (HP/Combi
version only) not suitable for
water system conditions
Hot inlet flow regulator not
suitable for water system
conditions (HP/Combi version
only)
Increase ow using user wireless
controller bezel (Platinum
models) or ow buttons (non-
Platinum models), refer to
"Using The Shower" in the
Wireless Controller User Guide
Check and remedy
Check and remedy, refer to
“Maintenance”
Check and remedy
Check maintained water
pressure is within recommended
range, refer to “Specications”.
Perform flow calibration
procedure, refer to “Changing Function Settings” in the
Wireless Controller User Guide
Refer to “Use of Flow Regulators” for correct
operation
1199702-W2-H
Digital Mixer valve air locking
Digital Mixer valve box installed
above cold water storage cistern
(Pumped valve only)
Digital Mixer valve box failure
44
Check for correct installation
practices, repeat commissioning
procedure and rearrange
pipework to avoid airlock
forming, refer to “Typical
Suitable Installations”
No product fault. Appliance
not suitable for negative
head installation, refer to
“Installation”
Contact Kohler Mira Ltd
Page 45
SymptomsProbable CausePossible Remedy
Keeps cutting out“Eco” setting enabled. Eco
reduces ow time to 5 minutes
“Warm-up” setting is enabled.
Warm-up stops the ow of
water once the shower has
reached the desired showering
temperature
“Shower run time” setting
is enabled. Shower run time
reduces the shower run time
to a user dened time
Loss of / or poor radio
communications (out of range
symbol maybe illuminated on
wireless controller).
Digital Mixing valve air locking
No product fault, refer to
“using the shower” in the
Wireless Controller User
Guide book and set as
required
No product fault, refer to
“using the shower” in the
Wireless Controller User
Guide book and set as
required
No product fault, refer to
“using the shower” in the
Wireless Controller User
Guide book and set as
required
Refer to “Loss of / or poor radio communications”
section above
Check for correct
installation practices, repeat
commissioning procedure
and rearrange pipework
to avoid airlock forming,
refer to “Typical Suitable
Installations”
Temperature and ow control
is not very responsive
Digital Mixer valve box or
Wireless Controller failure
Loss of / or poor radio
communications (out of range
symbol maybe illuminated on
wireless controller).
Digital Mixer valve box or
Wireless Controller failure
45
Contact Kohler Mira Ltd
Refer to “Loss of / or poor radio communications” section
above
Contact Kohler Mira Ltd
1199702-W2-H
Page 46
SymptomsProbable CausePossible Remedy
Shower temperature too coolTemperature adjustment on
wireless controller set too low
Unable to increase showering
temperature because
maximum shower temperature
set too low for installation
Inlet lters or check valves
blocked
Outlet hose or handset
blocked
Reversed inlet supplies
Hot inlet water supply
temperature is too cool
Insucient quantity of stored
hot water
Increase the temperature by
pressing the “+” button on
the wireless controller, refer
to “Using The Shower” in
the Wireless Controller User
Guide
Increase “F1 - Maximum Water Temperature”, refer
to “Changing Functions/ Settings” in the Wireless
Controller User Guide
Check and remedy, refer to
“maintenance”
Check and remedy
Check and remedy
Increase hot inlet water
temperature to between
55°C and 65°C, refer to
“Specications”
Hot water supply running out,
increase storage capacity to
minimum 120 litres, refer to
“Specications”
1199702-W2-H
Inlet water supply pressures
are unstable or imbalanced
Combination boiler cutting in
and out (HP/Combi valve only)
Outlet pipe run is too long
Digital Mixer valve box or
Wireless Controller failure
46
Ensure the water supply
pressures are stable and
nominally equal, refer to
“Specications”
Refer to “Use of Flow
Regulators” for correct
operation
Ensure outlet pipe work is
thermally lagged.
Contact Kohler Mira Ltd
Page 47
SymptomsProbable CausePossible Remedy
Shower temperature too hot or
uctuates
Temperature adjustment on
wireless controller set too high
Hot inlet water supply
temperature is too hot
Inlet lters or check valves
blocked
Combination boiler cutting in
and out (HP/Combi valve only)
causing blend temperature
uctuations
Inlet water supply pressures
are unstable or imbalanced
Shower temperature aected
by the use of adjacent hot/
cold tap. Insuciently sized
pipework to feed both Digital
Mixing Valve and taps at the
same time.
Increase the temperature by
pressing the “-” button on
the wireless controller, refer
to “Using The Shower” in
the Wireless Controller User
Guide
Reduce hot inlet water
temperature to between
55°C and 65°C, refer to
“Specications”
Check and remedy, refer to
‘Maintenance’
Refer to “Use of Flow Regulators” for correct
operation
Ensure the water supply
pressures are stable and
nominally equal, refer to
‘Specications’
Increase pipe sizes or
separately feed shower, refer
to ‘Installation’ for correct
plumbing method
The ‘Warm-up’ feature is being
used with a combi boiler (HP/
Combi valve only) refer to ‘Use
of Warm-up’
Digital Mixer valve box or
Wireless Controller failure
47
Disable the ‘warm-up’ feature,
refer to ‘Changing Functions’
in the Wireless Controller User
Guide
Contact Kohler Mira Ltd
1199702-W2-H
Page 48
SymptomsProbable CausePossible Remedy
User Interface displaying
Error 3 or Error 7 - Showering
temperature has got too hot
and the Digital Mixer has
safely shutdown
Hot inlet water supply
temperature is too high
Combination boiler cutting in
and out (HP/Combi valve only)
causing blend temperature
uctuations
Cold inlet water supply
pressure too low or uctuating
Cold inlet water supply failure
Inlet lters or check valves
blocked
Digital Mixing valve air locking
Reversed inlet supplies
Reduce hot inlet water
temperature to between
55°C and 65°C, refer to
“Specications”
Refer to “Use of Flow
Regulators” for correct
operation
Ensure the water supply
pressures are stable and
nominally equal, refer to
“Specications”
Check and remedy
Check and remedy, refer to
“Maintenance”
Check for correct
installation practices, repeat
commissioning procedure
and rearrange pipework
to avoid airlock forming,
refer to “Typical Suitable
Installations”
Check and remedy
Digital Mixer valve box failure
Internal LeakingPumped Gravity LP valve
1199702-W2-H
tted to a HP/Combi water
system
Digital Mixer valve box failure
48
Contact Kohler Mira Ltd
Pumped Gravity LP valves
are not suitable for connection
to HP/Combi water systems,
refer to “typical suitable
installation”
Contact Kohler Mira Ltd
Page 49
SymptomsProbable CausePossible Remedy
No shut o / Continuous ow /
Shower Fitting Drain Down
NoiseDigital Mixing valve air locking
Natural drain down of shower
ttings
Loss of / or poor radio
communications (out of range
symbol maybe illuminated on
wireless controller).
Digital Mixer valve box failure
No Product Fault. It is natural
for all shower outlets to
continue to expel water for
a short period of time after
use. It is not uncommon for
larger deluge shower heads,
particularly those connected
to long outlet pipe runs
and therefore holding large
volumes of water, to drain
down water several hours after
use due to the changes in
the ambient temperature. We
would therefore recommend
that all water outlets are kept
enclosed within the water
catchment area.
Refer to “Loss of / or poor radio communications”
section above
Contact Kohler Mira Ltd
Check for correct
installation practices, repeat
commissioning procedure
and rearrange pipework
to avoid airlock forming,
refer to “Typical Suitable
Installations”
Water Hammer
Amplied acoustic noise from
the pump due to structure of
wall or ooring mounting
Digital Mixer valve box failure
49
Ensure all pipework is
securely xed, refer to
“Installation”
The type of wall or ooring the
appliance is xed to will aect
the perceived noise level; solid
walls will provide a quieter
operation.
Contact Kohler Mira Ltd
1199702-W2-H
Page 50
MAINTENANCE
General
Read the section “Important Safety Information” rst.
Before replacing any parts ensure that the underlying cause of the malfunction has
been resolved.
If the shower is dismantled during installation or servicing then upon completion the
product must be inspected to ensure there are no leaks.
Warning! There are no user serviceable components beneath the cover of the
appliance. Only a competent tradesperson should remove the cover.
Cleaning
Many household cleaners contain abrasives and chemical substances, and should not
be used for cleaning plated or plastic ttings. These nishes should be cleaned with
a mild washing up detergent or soap solution, and then wiped dry using a soft cloth.
Checkvalve Cartridges and Filters - Removal and Installation
Hot water entering the cold supply, or vice versa, indicates that immediate attention is
necessary. This is carried out by removing and cleaning, or renewing as necessary,
the checkvalve cartridges.
Note! Ensure for HP Mixer Valve that ow regulator is retted in hot supply.
Isolate the electrical and water
supplies to the Digital Mixer Valve,
and open an outlet tting to release
pressure and to assist the draining
of residual water.
Unscrew plastic nuts and either
withdraw pipework or remove
Digital Mixer to gain access to the
checkvalve cartridges and lters.
Use flat blade screwdriver to
carefully lever cartridges out.
Remove lters and clean or renew.
Ret seals, pipes and plastic nuts. Plastic nuts require hand tightening only.
Restore water supply and electrical supply. Test shower and check for leaks.
Electrical and electronic devices contain a range of materials that can be separated
for recycling and used in new products.
This product should not be disposed of with your general household waste.
When this product has reached the end of its serviceable life, please
remove the batteries and take it to a recognised WEEE (Waste Electrical
and Electronic Equipment) collection facility such as your local civic amenity
site for recycling.
Your local authority or retailer will be able to advise you of your nearest collection
facility.
Batteries
Spent batteries should not be disposed of with your normal household waste. Contact
your local authority for information on waste disposal and recycling.
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CUSTOMERSERVICECUSTOMER SERVICE
Guarantee
Your product has the bene t of our manufacture's
guarantee which starts from date of purchase. This
guarantee only applies in the United Kingdom and
Republic of Ireland. To activate this guarantee, please
return your completed registration card, visit our
website or free phone 0800 5978551 within 30 days
of purchase (UK only).
Within the guarantee period we will resolve defects in
materials or workmanship, free of charge, by repairing
or replacing parts or product as we may choose.
This guarantee is in addition to your statutory
rights and is subject to the following conditions :
● The guarantee applies solely to the original
installation under normal use and to the original
purchaser only. The product must be installed and
maintained in accordance with the instructions
given in this guide.
● Servicing must only be undertaken by us or our
appointed representative.
Note! If a service visit is required the product must
be fully installed and connected to services.
● Repair under this guarantee does not extend
the original expiry date. The guarantee on any
replacement parts or product ends at the original
expiry date.
● For shower ttings or consumable items we
reserve the right to supply replacement parts only.
The guarantee does not cover:
● Call out charges for non product faults (such as
damage or performance issues arising from
incorrect installation, improper use, inappropriate
cleaning, lack of maintenance, build up of
limescale, frost damage, chemical attack,
corrosion, system debris or blocked lters) or
where no fault has been found with the product.
● Water or electrical supply, waste and isolation
issues.
● Compensation for loss of use of the product or
consequential or indirect loss of any kind.
● Damage or defects caused if the product is
repaired or modi ed by persons not authorised by
us or our appointed representative.
● Routine maintenance or replacement parts to
repaired or modi ed by persons not authorised by
comply with the requirements of the TMV2 or
repaired or modi ed by persons not authorised by
TMV3 healthcare schemes
● Accidental or wilful damage.
● Products purchased ex-showroom display.
What to do if something goes wrong
If your product does not work correctly refer to this
manual for fault diagnosis and check that it is installed
and commissioned in accordance with our instructions.
If this does not resolve the issue, contact us for help
and advice.
Helpdesk Service
Contact our Customer Services Team for
product advice, to purchase spare parts or
accessories or to set up service visit. You can contact
us via phone or e-mail - contact details below.
Please provide your model name, power rating (if
applicable) and date of purchase.
Mira Showers Website
(www.mirashowers.co.uk)
Visit our website to register your guarantee,
download user guides, diagnose faults, purchase our
full range of accessories and popular spares, or request
a service visit.
Spares and Accessories
We hold the largest stocks of genuine Mira
spares and accessories.Contact us for a
price or visit our website to purchase items from our
accessory range and popular spares. (Only available
in the United Kingdom )
Service/Repairs
No one knows our products better than our
nationwide team of Service Technicians. We
can carry out service or repair work to your product both
during and after the guarantee period. (Only available in
the United Kingdom and Republic of Ireland) Ask about