Kohler K-3901 User Manual

Homeowners Guide

Toilets

M product numbers are for Mexico (i.e. K-12345M)

Los números de productos seguidos de M corresponden a México (Ej. K-12345M)

Français, page “Français-1”

Español, página “Español-1”

ProofK-3901

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Warning (Part 15.21)

Important Information

READ AND FOLLOW ALL INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Important Information

SKU

Electrical

 

Water Supply Pressure

Listings

K-3901

120 V, 15/A min., 20 A

 

30 psi (206 kPa) min. - 80 psi

cUL, cUPC, NOM

 

recommended, 60 Hz, 1780 W

(551 kPa) max.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Proof

Thank You For Choosing Kohler Company

Thank you for choosing Kohler Co. Your Kohler Co. product reflects the true passion for design, craftsmanship, artistry, and innovation Kohler Co. stands for. We are confident its dependability and beauty will surpass your highest expectations, satisfying you for years to come.

All information in this guide is based upon the latest product information available at the time of publication. At Kohler Co. we strive to fulfill our mission of improving the level of gracious living for each person who is touched by our products and services. We reserve the right to make changes in product characteristics, packaging, or availability at any time without notice.

Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.

Compliance

FCC ID: N82-KOHLER009 – Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Interference Statement (Part 15.105 (b))

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Warning

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Kohler K-3901 User Manual

 

Docking

Lid

 

Station

 

rooPf

 

Remote

 

 

Control

 

AUX In

 

Manual

 

Bidet Wand

Controls

 

Bowl Light

 

 

 

Ambient Light

 

Ring

 

 

Air Outlet -

 

 

Feet Heater

Auto Open Ring

 

 

Motion Sensor

Features

NOTE: Many of the features listed here can be adjusted, enabled or disabled using the remote control. Specific directions for these procedures are listed later in this manual.

NOTE: There are different remote control options. The premium remote control is shown.

Flushing and Operation Features

Two Flushing Options - (not shown) Users may choose [flush-eco] for a .6 gallon (2.27 L) or [flush-full] for a 1.28 gallon (4.5 L) flush.

Automatic Flushing - (not shown) When enabled, this feature automatically flushes the toilet 6 seconds after the user stands up, 60 seconds after use with the seat in the raised position when the seat is lowered, or automatically after 60 seconds.

Front Motion Sensor - When auto open/close is enabled, the cover opens automatically when the motion sensor is activated. The sensitivity of the front motion sensor can be adjusted to [near], [medium], or [far] using the remote control. The toilet arrives with this feature enabled.

Auto Open Seat Sensor - When enabled, this feature automatically opens the seat when the motion sensor light on the right side of the toilet senses movement. The light on the right side of the toilet, which is projected on the floor, allows the seat to be raised and lowered without touching the toilet. Break the beam of light using your foot to open or close the seat. The toilet arrives with this feature enabled.

Animated Flush - When animated flush is enabled a graphic will appear on the remote control detailing the progress of the flushing process. The toilet arrives with this feature enabled.

Toilet Sleep Mode - The toilet can be programmed to conserve energy. When toilet sleep mode is enabled the toilet will enter and exit an energy conservation mode at the times programmed. The toilet arrives with this feature disabled.

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Backup Power
Music and Sounds
Bidet Features

Features (cont.)

Deodorizer - The deodorizer eliminates or reduces unpleasant odors when enabled. It will begin operation when the user sits down. The toilet arrives with the deodorizer feature enabled.

Manual Controls - Allows the userProofto control basic toilet features without the remote control.

Front/Rear Wash - Front and rear wash feature adjustable positioning, adjustable water temperature, adjustable water pressure, and pulsate and oscillate water action.

Dryer - The dryer features adjustable air temperature and pressure.

Bidet Wand - The bidet wand features self cleaning UV options, lighted tip, and removable spray tip for servicing. The wand can be manually extended for cleaning using the remote control.

Lighting

Ambient Light - Light located on the back sides of the toilet. Gently illuminates the area around the toilet. Color of the light and brightness is adjustable. Factory default is white.

Bowl Light - Light located on the end of the bidet wand that illuminates the bowl when the toilet is activated. The light will only activate when the room is dark. The toilet arrives with this feature enabled.

Welcome Light - When enabled, the ambient light will automatically turn on when the toilet is activated. The toilet arrives with this feature enabled.

Night Light - The bowl light and ambient light will automatically turn on in low light conditions when this feature is enabled. The toilet arrives with this feature enabled.

Heating

Heated Feet - When activated, warm air emanates from the air outlet to warm the users’ feet.

Heated Seat - (not shown) When activated, the seat features an adjustable heating option that will keep the seat warm. The toilet arrives with this feature enabled.

Music - Your toilet is equipped with FM radio, pre-loaded music, Bluetooth® capability, SD card capability, and the ability to play music from external sources.

Welcome Music - When enabled, welcome music will play upon activation of the toilet. The toilet arrives with this feature disabled.

Key Sounds - When enabled, sounds will help indicate the activation of some toilet functions.

NOTE: MP3 and WMA formats are supported by the software. MP4 files are not supported and will not work.

Aux In - Any type of standard auxiliary music player can be plugged in at one of the two locations on the docking station or the back of the toilet. Music from the player can be played on the toilet.

Bluetooth - Music can be streamed from any Bluetooth enabled device.

SD Card- An SD card loaded with music files can be inserted in the slot on the back of the toilet. Maximum capacity is 16 GB.

Cleaning

Automatic Wand Cleaning - Wand cleaning can be programmed using your remote control. It is a two stage cleaning that rinses the wand with water, then bathes the wand in UV light. This feature comes enabled, scheduled to occur at 2:00 am every day.

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Features (cont.)

Battery Backup - A battery pack located on the back of the toilet is designed to provide emergency

power in the event of a power outage. The battery pack requires eight AA batteries. The batteries may be kept in the battery pack or Proofloaded at the time of a power outage.

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Speakers - Internal speakers.
Supply Hose - Water supply hose.
Auxiliary Input
Power Button
Speakers
Battery Backup
External Speaker Outlets
Docking Station
Power Cord Connection
Features - Back Panel

Deodorizer

SD Card Slot

Power Button - Turns the power on and off.

foorPUSB Port

Supply Hose

External Antenna

Air Filter

Auxiliary Input - Plug in any standard external music source to play the music through the speakers.

Deodorizer - The deodorizer eliminates or reduces unpleasant odors when enabled. It will begin operation when the user sits down. The toilet arrives with the deodorizer feature enabled. The deodorizer cartridge should be replaced when it loses effectiveness.

Air Filter - Filters air before it enters the blower for the bidet dryer and heated feet option. The filter should be checked once every six months and cleaned if needed.

External Speaker Output - Allows additional speakers to be connected to the system.

Docking Station Power Cord Connection - Docking station power is connected here.

External Antenna - Optional FM antenna (included) is connected here.

SD Card Slot - Insert an SD card loaded with music in the slot.

USB Connection - USB port for authorized personnel to update the on-board software.

Backup Battery - Holds eight AA batteries that will flush the toilet in the event of a power outage. The batteries are not required for normal operation and may be installed at the time of the outage.

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Bidet Rear Wash
Manual Operation

Manual Dryer

Controls

The basic functions of the toilet can be controlled manually using the buttons located on the right side of toilet.

Cover and Seat - The cover and seat can be lifted manually to open and close them. Gently lift the cover and seat to open them.

Flushing - Push the flush button to flush the toilet manually.

NOTE: Someone must be seated on the bidet when the manual buttons are used. When the bidet features are activated using the manual buttons, they will default to the middle temperature, pressure, and position settings.

Front Wash - Push the front wash button to activate the bidet wand for front wash.

Rear Wash - Push the rear wash button to activate the bidet wand for rear wash.

Dryer - Push the dryer button to activate the dryer.

Cleaning the Bidet Wand - Press and hold the front or rear button for 2 seconds to extend the wand for manual cleaning. Repeat to retract the wand.

ProofBidet Front Wash

Flush

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Servicing the Inlet Screen
Servicing the Air Filter
Filter
Deodorizer
Cartridge
Air Filter Cover
Servicing the Toilet
Servicing the Deodorizer

roofP Inlet Screen

Air Filter

NOTE: The deodorizer should be replaced every two years or when its performance is decreasing. Remove the deodorizer cartridge assembly by grasping it and gently pulling it out.

Remove the filter from the housing by pushing it through the back side from the vented side.

Insert the replacement filter into the housing.

Reinstall the deodorizer cartridge assembly.

NOTE: This procedure should be performed once a year or more often as needed. Remove the air filter cover.

Remove the air filter.

Clean the air filter using water.

Dry the air filter.

Reinstall the air filter.

Reinstall the air filter cover.

NOTE: This procedure should be performed once every six months.

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Servicing the Toilet (cont.)

Turn off the water at the water supply stop or main water supply if the supply stop is not accessible.

Remove the back cover (not shown)Proofif installed.

Remove the clip securing the water supply hose to the water inlet.

Remove the hose from the water supply inlet.

Use an Lshaped or needle nose pliers to remove the inlet screen from the water inlet. Clean all hard water deposits and other material from the inlet screen.

Inspect the inlet screen. If it is in good condition, reinstall it. If the screen is worn or damaged, replace it.

To reinstall the inlet screen, insert the inlet screen into the inlet aligned as shown. Reinstall the water supply hose and secure using the clip.

Reinstall the cover (if removed).

Turn on the water supply and check for leaks.

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Servicing the Toilet

Wand

Spray Tip

foorPBidet

Bidet

Light

Servicing the Bidet Wand Spray Tip

NOTE: The bidet wand spray tip can become clogged with mineral deposits from the water. It should be cleaned periodically. The length of time between each cleaning will depend upon water quality. If performance is poor, the spray tip should be cleaned.

Select [settings].

Select [cleaning].

Select [manual clean].

Select [extend wand]. The bidet wand will deploy.

Manually clean the bidet wand.

Remove the bidet wand spray tip by inserting a small thin object into the hole on the underside of the wand, pushing the spray tip up.

Inspect the spray tip. If there is mineral buildup in the spray tip, remove the minerals by soaking the spray tip in a cleaning solution until the minerals are gone.

Remove any mineral deposits from the spray tip opening in the bidet wand.

Replace the spray tip if needed.

Reinstall the spray tip once it is clean or install a new spray tip. Make sure the tip is flush with the surrounding surfaces on the wand. If the spray tip is not flush, it may be damaged or stick as the wand retracts.

Select [close] when the spray tip has been reinstalled.

Select [home] to return to the main screen or [back] to return to the previous screen.

Care and Cleaning

WARNING: Risk of property or product damage. Do not use in-tank cleaners in your toilet.

Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This damage can cause leakage and property damage.

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Flushing Troubleshooting
Small Children
Start-up

Care and Cleaning (cont.)

Kohler Co. shall not be responsible or liable for any tank fitting damage caused by the use of cleaners containing chlorine (calcium hypochlorite).

For best results, keep the following in mind when caring for your KOHLER product:

Always test your cleaning solution on an inconspicuous area before applying to the entire surface.

Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.

Do not allow cleaners to soak on surfaces.

Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.

For Artist Edition Toilets: Treat your decorative product just as you would treat your fine china. DO NOT use bristle brushes or abrasive-backed sponges. They will scratch decorative surfaces. Use only warm water to clean. Dry with a cotton cloth or soft sponge.

For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care & Cleaning information, call 1-800-456-4537.

Troubleshooting

NOTE: When the remote control is not in use, it will enter standby mode. Press any key on the remote control screen to activate the screen.

NOTE: If the back light in the window is off, the first touch on the remote control screen activates the light. The second touch activates the function.

When the toilet is first installed or the power fails, when power is restored or turned on the toilet will automatically go into start-up mode.

If the toilet does not function correctly upon completing the start-up sequence, or it fails to start, contact the Customer Care Center using the numbers located on the back page of this manual.

Blockage

To clear the toilet when there is a blockage, a standard plunger with an insert works best. Use the remote control to open the valve before using the plunger.

If a blockage requires the use of a snake, use the remote control to open the valve before using the snake. Close the valve when the blockage is cleared.

The auto flush and bidet features require a sensor located under the seat to be enabled. Small children may not be tall enough (approximately 48(1.2 m) to activate the sensor. The bidet and autoflush features will not function correctly when this sensor has not been activated.

Symptoms

Probable Causes

Recommended Action

1. Toilet does not flush.

A. Toilet is blocked.

A1. Open the trapway valve using the

 

 

remote control; select [settings] >

 

 

[cleaning] >[manual clean] >[open

 

 

bowl valve]. Use a plunger to

 

 

remove the blockage. For extreme

 

 

blockage a snake may be used.

 

 

A2. Call the Customer Care Center

 

Proofusing the information provided on

 

 

the back page of this manual.

 

 

 

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Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

 

B.

Remote control is not linked to

B1.

Reconnect the toilet using the

 

 

the toilet.

 

remote control and selecting;

 

 

 

 

[settings] > [maintenance] > [learn

 

 

 

 

remote], then following the

 

 

 

 

directions on the remote control

 

 

 

 

screen.

 

 

 

B2.

Call the Customer Care Center

 

 

 

 

using the information provided on

 

 

 

 

the back page of this manual.

 

C.

Remote control is not working.

C.

See the Remote Control

 

 

 

 

Troubleshooting section in the

 

 

 

 

remote control Homeowners Guide.

 

D. The trapway valve is not

D. Use the remote control to open and

 

 

opening or has an obstruction.

 

close the trapway several times by

 

 

 

 

selecting; [settings] > [cleaning] >

 

 

 

 

[manual clean] > [open bowl

 

 

 

 

valve] > [close] repeatedly.

2. Automatic flush does not

A.

Automatic flush is not enabled.

A.

Use the remote control to enable

work.

 

 

 

automatic flush by selecting;

 

 

 

 

[settings] > [feature settings] >

 

 

 

 

[flushing] > [auto flush].

 

B.

User is a small child.

B.

The automatic flush feature

 

 

 

 

requires a sensor under the seat to

 

 

 

 

be enabled. Children less than 48

 

 

 

 

(1.2 m) tall may not activate this

 

 

 

 

sensor. Flush the toilet using the

 

 

 

 

remote control.

3. There is no water flow to

A.

Water supply is not turned on.

A.

Clean or replace the inlet screen

the toilet.

 

 

 

following the directions in the

 

 

 

 

servicing section of this manual.

 

B.

Inlet screen is blocked.

B.

Turn on the main water supply.

4. The toilet flushes

A.

Automatic flush is enabled.

A.

When automatic flush is enabled

unexpectedly.

 

 

 

the toilet will flush 6 seconds after

 

 

 

 

the user stands up. To disable the

 

 

 

 

automatic flush, on the remote

 

 

 

 

control select; [settings] > [feature

 

 

 

 

settings] > [flushing] > [auto

 

 

 

 

flush]. The check mark and [auto

 

 

 

 

flush] will appear grey when the

 

 

 

 

feature is disabled.

 

B.

The overflow sensor is

B1.

No action is needed if occurrence

 

 

activated.

 

of the toilet flushing by itself is

 

 

 

 

isolated. When the overflow sensor

 

 

 

 

is activated it will automatically

 

 

 

 

flush the toilet to lower the water

 

 

 

 

level.

 

 

 

B2.

If unexpected flushing occurs

 

 

 

 

repeatedly call the Customer Care

 

 

 

 

Center using the information

 

 

 

 

provided on the back page of this

 

 

 

 

manual.

5. The water level in the

A.

The toilet has a blockage.

A.

Open the trapway valve using the

bowl is too high.

 

 

 

remote control; select [settings] >

 

 

 

 

[cleaning] > [manual clean] >

 

 

 

 

[open bowl valve]. Use a plunger

 

 

Proofto remove the blockage. For

 

 

 

 

extreme blockage a snake may be

 

 

 

 

used.

 

 

 

 

 

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Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

6. There is no water in the

A.

The water has evaporated when

A.

Flush the toilet to refill the bowl.

bowl or the water slowly

 

there is extended period of time

 

 

dissipates.

 

between uses.

 

 

 

B.

There is a blockage that does

B1.

Use the remote control to open and

 

 

not allow the trapway valve to

 

close the trapway valve several

 

 

close all the way.

 

times by selecting; [settings] >

 

 

 

 

[cleaning] > [manual clean] >

 

 

 

 

[open bowl valve] > [close]

 

 

 

 

repeatedly.

 

 

 

B2.

Open the trapway valve using the

 

 

 

 

remote control; select [settings] >

 

 

 

 

[cleaning] > [manual clean] >

 

 

 

 

[open bowl valve]. Use a plunger

 

 

 

 

to remove the blockage. For

 

 

 

 

extreme blockage a snake may be

 

 

 

 

used.

 

 

 

 

 

Cover and Seat Troubleshooting

Symptoms

Probable Causes

Recommended Action

1. Cover strikes back wall

A. Flange rough-in is too close to

A1.

Adjust the finished wall or flange to

when opening.

 

the wall. Rough-in should be

 

an 11-3/4 (298 mm) or greater

 

 

minimum of 11-3/4 (298 mm).

 

rough-in.

 

 

 

A2.

Call the Customer Care Center

 

 

 

 

using the information provided on

 

 

 

 

the back page of this manual.

2. Cover and/or seat does

A.

Sensors are not enabled.

A.

Use the remote control to enable

not open automatically.

 

 

 

the sensors by selecting; [settings] >

 

 

 

 

[feature settings] > and [near],

 

 

 

 

[medium] or [far].

 

B.

Sensor lenses are blocked.

B.

Clean all dirt or debris away from

 

 

 

 

the sensor lens. The lens is located

 

 

 

 

on the right side of the toilet next

 

 

 

 

to the heated feet air outlet.

 

C. Motion sensor is not set with

C1.

Use the remote control to enable

 

 

the correct sensitivity level.

 

the sensor by selecting; [settings] >

 

 

 

 

[feature settings] > and [near],

 

 

 

 

[medium] or [far].

 

 

 

C2.

Call the Customer Care Center

 

 

 

 

using the information provided on

 

 

 

 

the back page of this manual.

3. Cover sways when it

A.

Some cover sway is normal.

A1.

No action required for minimal

reaches the full open

 

 

 

cover sway.

position.

 

 

A2.

Call the Customer Care Center

 

 

 

 

using the information provided on

 

 

 

 

the back page of this manual.

 

 

Proof

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Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

4. Seat fails to open when

A.

Sensor is not enabled.

A.

Use the remote control to enable

side sensor is activated.

 

 

 

the sensors by selecting; [settings] >

 

 

 

 

[feature settings] > and [near],

 

 

 

 

[medium] or [far].

 

B.

Side sensor lens is blocked or

B.

Clean all dirt or debris away from

 

 

dirty.

 

the sensor lens. The lens is located

 

 

 

 

on the right side of the base of the

 

 

 

 

toilet near the middle.

 

C.

Sensor is not set with the

C1.

Use the remote control to enable

 

 

correct sensitivity level.

 

the sensors by selecting; [settings] >

 

 

 

 

[feature settings] > and [near],

 

 

 

 

[medium] or [far].

 

 

 

C2.

Call the Customer Care Center

 

 

 

 

using the information provided on

 

 

 

 

the back page of this manual.

5. Cover and/or seat raises

A.

Sensor sensitivity is set too

A.

Use the remote control to change

when it should not.

 

high.

 

the sensor setting by selecting;

 

 

 

 

[settings] > [feature settings] > and

 

 

 

 

[near] or [medium].

 

B.

There is an object in the hinge

B1.

There is a sensor located in the

 

 

area of the cover.

 

hinge to avoid pinching. Remove

 

 

 

 

any objects from the hinge area.

 

 

 

B2.

Call the Customer Care Center

 

 

 

 

using the information provided on

 

 

 

 

the back page of this manual.

 

 

 

 

 

Bidet Troubleshooting

Symptoms

Probable Causes

Recommended Action

1. Bidet wand fails to fully

A. Cleaning cycle of bidet was

A.

Retract the bidet wand using the

retract.

interrupted.

 

remote control by selecting;

 

 

 

[settings] > [cleaning] > [manual

 

 

 

clean] > [extend wand] > [close].

 

B. The bidet wand spray tip is not

B1.

Reinstall the bidet wand spray tip

 

installed correctly.

 

following the servicing instructions

 

 

 

in this document.

 

 

B2.

Call the Customer Care Center

 

 

 

using the information provided on

 

 

 

the back page of this manual.

2. The bidet wand does not

A. The seal protecting against

A1.

Enable the light using the remote

full extend, and while

waterflow into the bidet is dry.

 

control by selecting; [settings] >

activated emits a grinding

 

 

[cleaning] > [manual clean] >

noise.

 

 

[extend wand]. Clean the bidet

 

 

 

wand using a liberal application of

 

 

 

liquid soap. After rinsing the wand,

 

 

 

apply more liquid soap for

 

 

 

lubrication and select [close] on the

 

 

 

remote control.

3. The bowl light, located in

A. The light is not enabled.

A1.

Enable the light using the remote

the tip of the bidet wand,

 

 

control by selecting; [settings] >

does not work.

 

 

[feature settings] > [lighting] >

 

 

 

[bowl light] > [home].

 

 

A2.

Call the Customer Care Center

 

 

 

using the information provided on

 

Proofthe back page of this manual.

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Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

4.

Bidet wand partially

A.

This is proper operation. When

A.

No action needed.

 

retracts, hesitates, then

 

the bidet wand hesitates it is

 

 

 

fully retracts.

 

being rinsed off, then it fully

 

 

 

 

 

retracts.

 

 

5.

Bidet wand moves

A.

The bidet wand cycle was

A1.

Turn the power to the toilet off

 

erratically or stops.

 

interrupted.

 

using the power button on the back

 

 

 

 

 

of the toilet, wait 10 seconds, turn

 

 

 

 

 

the power back on.

 

 

 

 

A2.

Call the Customer Care Center

 

 

 

 

 

using the information provided on

 

 

 

 

 

the back page of this manual.

6.

Bidet dryer air is too hot.

A.

Temperature is set too high.

A1.

Lower the dryer air temperature

 

 

 

 

 

using the remote control by

 

 

 

 

 

selecting; [dryer] > and moving the

 

 

 

 

 

[temp.] scroll bar lower.

 

 

 

 

A2.

Call the Customer Care Center

 

 

 

 

 

using the information provided on

 

 

 

 

 

the back page of this manual.

7. Bidet dryer does not start

A.

The wand has not completed

A.

There is a brief delay while the

 

immediately.

 

retracting after the bidet wash

 

wand fully retracts, then extends

 

 

 

cycle has been completed.

 

again for the dryer cycle.

8. Bidet wand fails to

A.

The user is a small child.

A.

The bidet functions require a sensor

 

extend, bidet functions

 

 

 

under the seat to be activated.

 

cannot be activated.

 

 

 

Children less than 48(1219 mm)

 

 

 

 

 

tall may not activate this sensor.

 

 

 

 

 

Flush the toilet using the remote

 

 

 

 

 

control.

 

 

B.

The remote control battery is

B.

Charge the remote control by

 

 

 

out of power.

 

placing it on the docking station.

 

 

C.

The bidet wand is not

C1.

Turn the power to the toilet off

 

 

 

responding to the remote.

 

using the Power button on the back

 

 

 

 

 

of the toilet, wait 10 seconds, turn

 

 

 

 

 

the power back on.

 

 

 

 

C2.

Call the Customer Care Center

 

 

 

 

 

using the information provided on

 

 

 

 

 

the back page of this manual.

 

 

 

 

 

 

Power Troubleshooting

Symptoms

Probable Causes

Recommended Action

1.

There is no power to the

A. Toilet is not plugged in or the

A. Plug in the toilet or confirm the

 

toilet.

GFCI is tripped.

GFCI has not been tripped.

2.

Toilet beeps when

A. This is normal operation.

A. No action needed.

 

unplugged or plugged in.

 

 

3.

Remote control tells you

A. Backup battery is dead. Note:

A. The backup battery is located in an

 

the backup battery is low.

The battery is only needed

area that should only be serviced

 

 

when there is a power outage. It

by a KOHLER Certified Service

 

 

is not required for normal

Representative. Call the Customer

 

 

usage.

Care Center using the information

 

 

 

provided on the back page of this

 

 

 

manual.

 

 

 

Lights Troubleshooting

Proof

 

 

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Kohler Co.

Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

1. Back panel lights do not

A.

Light is not enabled.

A.

Activate the light using the remote

illuminate.

 

 

 

control by selecting: [lighting] and

 

 

 

 

moving the scroll bar up for

 

 

 

 

[ambient light].

 

B.

Light is burned out.

B.

Call the Customer Care Center

 

 

 

 

using the information provided on

 

 

 

 

the back page of this manual.

2. The bowl light is

A.

The light is the UV cleaning

A.

No action needed.

unexpectedly blinking at

 

indicator. The UV cleaning cycle

 

 

night.

 

is in process.

 

 

3. The welcome light and/or

A.

The welcome light and/or night

A.

Using the remote control, enable

night light are not lit.

 

light are not enabled.

 

the lights by selecting: [settings] >

 

 

 

 

[feature settings] > [lighting] and

 

 

 

 

then enabling the desired features

 

 

 

 

by selecting the corresponding

 

 

 

 

radio button.

Music and Sounds Troubleshooting

Symptoms

Probable Causes

Recommended Action

1. Music will not play.

A.

External speakers are selected,

A.

Using the remote control, change the

 

 

but there are no external

 

speakers setting by selecting:

 

 

speakers connected.

 

[music] > [options] > [toilet]

 

B.

Volume is all the way down.

B.

Using the remote control, adjust the

 

 

 

 

volume setting by selecting: [music]

 

 

 

 

> [zen] or [aux] and adjust the

 

 

 

 

[volume] scroll bar up.

 

C.

The device being used to input C.

Use a different device to input the

 

 

the music is not campatible.

 

music.

2. The key sounds are not

A.

The key sounds are not

A.

Using the remote control, enable the

audible when toilet is in

 

enabled.

 

key sounds by selecting: [settings] >

use.

 

 

 

[feature settings] > [key sound] >

 

 

 

 

[enable].

Warranty

THREE YEAR LIMITED WARRANTY FOR VITREOUS CHINA COMPONENT THREE YEAR LIMITED WARRANTY FOR MECHANICAL PARTS

purchase price of the product. Proof

Kohler Co. warrants the vitreous china component on the KOHLER Numi toilet to be free of defects in material and workmanship during normal residential use for three (3) years from the date of installation. Kohler Co. will further warrant all mechanical parts in the KOHLER Numi toilet to be free of defects in material and workmanship during normal residential use for three (3) years from the date of installation. This warranty only applies to the KOHLER Numi toilet when installed in the United States of America and Canada.

If a defect is found in normal use, Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident, misuse or abuse is not covered by this warranty. This warranty expressly excludes labor charges, removal charges, installation, or other incidental or consequential costs. Improper care and cleaning will void the warranty.

Use of in-tank toilet cleaners will void the warranty. In no event shall the liability of Kohler Co. exceed the

If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA.

Kohler Co.

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1212876-5-B

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