Homeowners Guide
Toilets
M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México (Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”
ProofK-3901
1212876-5-B
Important Information
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
Important Information
SKU |
Electrical |
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Water Supply Pressure |
Listings |
K-3901 |
120 V, 15/A min., 20 A |
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30 psi (206 kPa) min. - 80 psi |
cUL, cUPC, NOM |
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recommended, 60 Hz, 1780 W |
(551 kPa) max. |
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Proof |
Thank You For Choosing Kohler Company
Thank you for choosing Kohler Co. Your Kohler Co. product reflects the true passion for design, craftsmanship, artistry, and innovation Kohler Co. stands for. We are confident its dependability and beauty will surpass your highest expectations, satisfying you for years to come.
All information in this guide is based upon the latest product information available at the time of publication. At Kohler Co. we strive to fulfill our mission of improving the level of gracious living for each person who is touched by our products and services. We reserve the right to make changes in product characteristics, packaging, or availability at any time without notice.
Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.
Compliance
FCC ID: N82-KOHLER009 – Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Interference Statement (Part 15.105 (b))
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
RF Exposure Warning
1212876-5-B |
2 |
Kohler Co. |
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Docking |
Lid |
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Station |
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rooPf |
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Remote |
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Control |
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AUX In |
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Manual |
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Bidet Wand |
Controls |
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Bowl Light |
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Ambient Light |
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Ring |
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Air Outlet - |
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Feet Heater |
Auto Open Ring |
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Motion Sensor |
Features
NOTE: Many of the features listed here can be adjusted, enabled or disabled using the remote control. Specific directions for these procedures are listed later in this manual.
NOTE: There are different remote control options. The premium remote control is shown.
Flushing and Operation Features
Two Flushing Options - (not shown) Users may choose [flush-eco] for a .6 gallon (2.27 L) or [flush-full] for a 1.28 gallon (4.5 L) flush.
Automatic Flushing - (not shown) When enabled, this feature automatically flushes the toilet 6 seconds after the user stands up, 60 seconds after use with the seat in the raised position when the seat is lowered, or automatically after 60 seconds.
Front Motion Sensor - When auto open/close is enabled, the cover opens automatically when the motion sensor is activated. The sensitivity of the front motion sensor can be adjusted to [near], [medium], or [far] using the remote control. The toilet arrives with this feature enabled.
Auto Open Seat Sensor - When enabled, this feature automatically opens the seat when the motion sensor light on the right side of the toilet senses movement. The light on the right side of the toilet, which is projected on the floor, allows the seat to be raised and lowered without touching the toilet. Break the beam of light using your foot to open or close the seat. The toilet arrives with this feature enabled.
Animated Flush - When animated flush is enabled a graphic will appear on the remote control detailing the progress of the flushing process. The toilet arrives with this feature enabled.
Toilet Sleep Mode - The toilet can be programmed to conserve energy. When toilet sleep mode is enabled the toilet will enter and exit an energy conservation mode at the times programmed. The toilet arrives with this feature disabled.
1212876-5-B |
4 |
Kohler Co. |
Features (cont.)
Deodorizer - The deodorizer eliminates or reduces unpleasant odors when enabled. It will begin operation when the user sits down. The toilet arrives with the deodorizer feature enabled.
Manual Controls - Allows the userProofto control basic toilet features without the remote control.
Front/Rear Wash - Front and rear wash feature adjustable positioning, adjustable water temperature, adjustable water pressure, and pulsate and oscillate water action.
Dryer - The dryer features adjustable air temperature and pressure.
Bidet Wand - The bidet wand features self cleaning UV options, lighted tip, and removable spray tip for servicing. The wand can be manually extended for cleaning using the remote control.
Lighting
Ambient Light - Light located on the back sides of the toilet. Gently illuminates the area around the toilet. Color of the light and brightness is adjustable. Factory default is white.
Bowl Light - Light located on the end of the bidet wand that illuminates the bowl when the toilet is activated. The light will only activate when the room is dark. The toilet arrives with this feature enabled.
Welcome Light - When enabled, the ambient light will automatically turn on when the toilet is activated. The toilet arrives with this feature enabled.
Night Light - The bowl light and ambient light will automatically turn on in low light conditions when this feature is enabled. The toilet arrives with this feature enabled.
Heating
Heated Feet - When activated, warm air emanates from the air outlet to warm the users’ feet.
Heated Seat - (not shown) When activated, the seat features an adjustable heating option that will keep the seat warm. The toilet arrives with this feature enabled.
Music - Your toilet is equipped with FM radio, pre-loaded music, Bluetooth® capability, SD card capability, and the ability to play music from external sources.
Welcome Music - When enabled, welcome music will play upon activation of the toilet. The toilet arrives with this feature disabled.
Key Sounds - When enabled, sounds will help indicate the activation of some toilet functions.
NOTE: MP3 and WMA formats are supported by the software. MP4 files are not supported and will not work.
Aux In - Any type of standard auxiliary music player can be plugged in at one of the two locations on the docking station or the back of the toilet. Music from the player can be played on the toilet.
Bluetooth - Music can be streamed from any Bluetooth enabled device.
SD Card- An SD card loaded with music files can be inserted in the slot on the back of the toilet. Maximum capacity is 16 GB.
Cleaning
Automatic Wand Cleaning - Wand cleaning can be programmed using your remote control. It is a two stage cleaning that rinses the wand with water, then bathes the wand in UV light. This feature comes enabled, scheduled to occur at 2:00 am every day.
Kohler Co. |
5 |
1212876-5-B |
Features (cont.)
Battery Backup - A battery pack located on the back of the toilet is designed to provide emergency
power in the event of a power outage. The battery pack requires eight AA batteries. The batteries may be kept in the battery pack or Proofloaded at the time of a power outage.
1212876-5-B |
6 |
Kohler Co. |
Deodorizer
SD Card Slot
Power Button - Turns the power on and off.
foorPUSB Port
Supply Hose
External Antenna
Air Filter
Auxiliary Input - Plug in any standard external music source to play the music through the speakers.
Deodorizer - The deodorizer eliminates or reduces unpleasant odors when enabled. It will begin operation when the user sits down. The toilet arrives with the deodorizer feature enabled. The deodorizer cartridge should be replaced when it loses effectiveness.
Air Filter - Filters air before it enters the blower for the bidet dryer and heated feet option. The filter should be checked once every six months and cleaned if needed.
External Speaker Output - Allows additional speakers to be connected to the system.
Docking Station Power Cord Connection - Docking station power is connected here.
External Antenna - Optional FM antenna (included) is connected here.
SD Card Slot - Insert an SD card loaded with music in the slot.
USB Connection - USB port for authorized personnel to update the on-board software.
Backup Battery - Holds eight AA batteries that will flush the toilet in the event of a power outage. The batteries are not required for normal operation and may be installed at the time of the outage.
Kohler Co. |
7 |
1212876-5-B |
Manual Dryer
Controls
The basic functions of the toilet can be controlled manually using the buttons located on the right side of toilet.
Cover and Seat - The cover and seat can be lifted manually to open and close them. Gently lift the cover and seat to open them.
Flushing - Push the flush button to flush the toilet manually.
NOTE: Someone must be seated on the bidet when the manual buttons are used. When the bidet features are activated using the manual buttons, they will default to the middle temperature, pressure, and position settings.
Front Wash - Push the front wash button to activate the bidet wand for front wash.
Rear Wash - Push the rear wash button to activate the bidet wand for rear wash.
Dryer - Push the dryer button to activate the dryer.
Cleaning the Bidet Wand - Press and hold the front or rear button for 2 seconds to extend the wand for manual cleaning. Repeat to retract the wand.
ProofBidet Front Wash
Flush
1212876-5-B |
8 |
Kohler Co. |
roofP Inlet Screen
Air Filter
NOTE: The deodorizer should be replaced every two years or when its performance is decreasing. Remove the deodorizer cartridge assembly by grasping it and gently pulling it out.
Remove the filter from the housing by pushing it through the back side from the vented side.
Insert the replacement filter into the housing.
Reinstall the deodorizer cartridge assembly.
NOTE: This procedure should be performed once a year or more often as needed. Remove the air filter cover.
Remove the air filter.
Clean the air filter using water.
Dry the air filter.
Reinstall the air filter.
Reinstall the air filter cover.
NOTE: This procedure should be performed once every six months.
Kohler Co. |
9 |
1212876-5-B |
Servicing the Toilet (cont.)
Turn off the water at the water supply stop or main water supply if the supply stop is not accessible.
Remove the back cover (not shown)Proofif installed.
Remove the clip securing the water supply hose to the water inlet.
Remove the hose from the water supply inlet.
Use an ″L″ shaped or needle nose pliers to remove the inlet screen from the water inlet. Clean all hard water deposits and other material from the inlet screen.
Inspect the inlet screen. If it is in good condition, reinstall it. If the screen is worn or damaged, replace it.
To reinstall the inlet screen, insert the inlet screen into the inlet aligned as shown. Reinstall the water supply hose and secure using the clip.
Reinstall the cover (if removed).
Turn on the water supply and check for leaks.
1212876-5-B |
10 |
Kohler Co. |
Servicing the Toilet
Wand
Spray Tip
foorPBidet
Bidet
Light
Servicing the Bidet Wand Spray Tip
NOTE: The bidet wand spray tip can become clogged with mineral deposits from the water. It should be cleaned periodically. The length of time between each cleaning will depend upon water quality. If performance is poor, the spray tip should be cleaned.
Select [settings].
Select [cleaning].
Select [manual clean].
Select [extend wand]. The bidet wand will deploy.
Manually clean the bidet wand.
Remove the bidet wand spray tip by inserting a small thin object into the hole on the underside of the wand, pushing the spray tip up.
Inspect the spray tip. If there is mineral buildup in the spray tip, remove the minerals by soaking the spray tip in a cleaning solution until the minerals are gone.
Remove any mineral deposits from the spray tip opening in the bidet wand.
Replace the spray tip if needed.
Reinstall the spray tip once it is clean or install a new spray tip. Make sure the tip is flush with the surrounding surfaces on the wand. If the spray tip is not flush, it may be damaged or stick as the wand retracts.
Select [close] when the spray tip has been reinstalled.
Select [home] to return to the main screen or [back] to return to the previous screen.
Care and Cleaning
WARNING: Risk of property or product damage. Do not use in-tank cleaners in your toilet.
Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This damage can cause leakage and property damage.
Kohler Co. |
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1212876-5-B |
Care and Cleaning (cont.)
Kohler Co. shall not be responsible or liable for any tank fitting damage caused by the use of cleaners containing chlorine (calcium hypochlorite).
For best results, keep the following in mind when caring for your KOHLER product:
• Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
• Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.
• Do not allow cleaners to soak on surfaces.
• Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.
• For Artist Edition Toilets: Treat your decorative product just as you would treat your fine china. DO NOT use bristle brushes or abrasive-backed sponges. They will scratch decorative surfaces. Use only warm water to clean. Dry with a cotton cloth or soft sponge.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care & Cleaning information, call 1-800-456-4537.
Troubleshooting
NOTE: When the remote control is not in use, it will enter standby mode. Press any key on the remote control screen to activate the screen.
NOTE: If the back light in the window is off, the first touch on the remote control screen activates the light. The second touch activates the function.
When the toilet is first installed or the power fails, when power is restored or turned on the toilet will automatically go into start-up mode.
If the toilet does not function correctly upon completing the start-up sequence, or it fails to start, contact the Customer Care Center using the numbers located on the back page of this manual.
Blockage
To clear the toilet when there is a blockage, a standard plunger with an insert works best. Use the remote control to open the valve before using the plunger.
If a blockage requires the use of a snake, use the remote control to open the valve before using the snake. Close the valve when the blockage is cleared.
The auto flush and bidet features require a sensor located under the seat to be enabled. Small children may not be tall enough (approximately 48″ (1.2 m) to activate the sensor. The bidet and autoflush features will not function correctly when this sensor has not been activated.
Symptoms |
Probable Causes |
Recommended Action |
1. Toilet does not flush. |
A. Toilet is blocked. |
A1. Open the trapway valve using the |
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remote control; select [settings] > |
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[cleaning] >[manual clean] >[open |
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bowl valve]. Use a plunger to |
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remove the blockage. For extreme |
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blockage a snake may be used. |
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A2. Call the Customer Care Center |
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Proofusing the information provided on |
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the back page of this manual. |
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1212876-5-B |
12 |
Kohler Co. |
Troubleshooting (cont.)
Symptoms |
Probable Causes |
Recommended Action |
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B. |
Remote control is not linked to |
B1. |
Reconnect the toilet using the |
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the toilet. |
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remote control and selecting; |
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[settings] > [maintenance] > [learn |
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remote], then following the |
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directions on the remote control |
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screen. |
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B2. |
Call the Customer Care Center |
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using the information provided on |
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the back page of this manual. |
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C. |
Remote control is not working. |
C. |
See the Remote Control |
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Troubleshooting section in the |
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remote control Homeowners Guide. |
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D. The trapway valve is not |
D. Use the remote control to open and |
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opening or has an obstruction. |
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close the trapway several times by |
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selecting; [settings] > [cleaning] > |
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[manual clean] > [open bowl |
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valve] > [close] repeatedly. |
2. Automatic flush does not |
A. |
Automatic flush is not enabled. |
A. |
Use the remote control to enable |
work. |
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automatic flush by selecting; |
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[settings] > [feature settings] > |
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[flushing] > [auto flush]. |
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B. |
User is a small child. |
B. |
The automatic flush feature |
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requires a sensor under the seat to |
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be enabled. Children less than 48″ |
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(1.2 m) tall may not activate this |
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sensor. Flush the toilet using the |
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remote control. |
3. There is no water flow to |
A. |
Water supply is not turned on. |
A. |
Clean or replace the inlet screen |
the toilet. |
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following the directions in the |
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servicing section of this manual. |
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B. |
Inlet screen is blocked. |
B. |
Turn on the main water supply. |
4. The toilet flushes |
A. |
Automatic flush is enabled. |
A. |
When automatic flush is enabled |
unexpectedly. |
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the toilet will flush 6 seconds after |
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the user stands up. To disable the |
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automatic flush, on the remote |
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control select; [settings] > [feature |
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settings] > [flushing] > [auto |
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flush]. The check mark and [auto |
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flush] will appear grey when the |
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feature is disabled. |
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B. |
The overflow sensor is |
B1. |
No action is needed if occurrence |
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activated. |
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of the toilet flushing by itself is |
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isolated. When the overflow sensor |
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is activated it will automatically |
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flush the toilet to lower the water |
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level. |
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B2. |
If unexpected flushing occurs |
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repeatedly call the Customer Care |
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Center using the information |
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provided on the back page of this |
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manual. |
5. The water level in the |
A. |
The toilet has a blockage. |
A. |
Open the trapway valve using the |
bowl is too high. |
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remote control; select [settings] > |
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[cleaning] > [manual clean] > |
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[open bowl valve]. Use a plunger |
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Proofto remove the blockage. For |
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extreme blockage a snake may be |
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used. |
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Kohler Co. |
13 |
1212876-5-B |
Troubleshooting (cont.)
Symptoms |
Probable Causes |
Recommended Action |
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6. There is no water in the |
A. |
The water has evaporated when |
A. |
Flush the toilet to refill the bowl. |
bowl or the water slowly |
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there is extended period of time |
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dissipates. |
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between uses. |
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B. |
There is a blockage that does |
B1. |
Use the remote control to open and |
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not allow the trapway valve to |
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close the trapway valve several |
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close all the way. |
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times by selecting; [settings] > |
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[cleaning] > [manual clean] > |
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[open bowl valve] > [close] |
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repeatedly. |
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B2. |
Open the trapway valve using the |
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remote control; select [settings] > |
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[cleaning] > [manual clean] > |
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[open bowl valve]. Use a plunger |
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to remove the blockage. For |
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extreme blockage a snake may be |
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used. |
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Cover and Seat Troubleshooting
Symptoms |
Probable Causes |
Recommended Action |
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1. Cover strikes back wall |
A. Flange rough-in is too close to |
A1. |
Adjust the finished wall or flange to |
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when opening. |
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the wall. Rough-in should be |
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an 11-3/4″ (298 mm) or greater |
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minimum of 11-3/4″ (298 mm). |
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rough-in. |
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A2. |
Call the Customer Care Center |
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using the information provided on |
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the back page of this manual. |
2. Cover and/or seat does |
A. |
Sensors are not enabled. |
A. |
Use the remote control to enable |
not open automatically. |
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the sensors by selecting; [settings] > |
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[feature settings] > and [near], |
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[medium] or [far]. |
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B. |
Sensor lenses are blocked. |
B. |
Clean all dirt or debris away from |
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the sensor lens. The lens is located |
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on the right side of the toilet next |
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to the heated feet air outlet. |
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C. Motion sensor is not set with |
C1. |
Use the remote control to enable |
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the correct sensitivity level. |
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the sensor by selecting; [settings] > |
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[feature settings] > and [near], |
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[medium] or [far]. |
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C2. |
Call the Customer Care Center |
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using the information provided on |
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the back page of this manual. |
3. Cover sways when it |
A. |
Some cover sway is normal. |
A1. |
No action required for minimal |
reaches the full open |
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cover sway. |
position. |
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A2. |
Call the Customer Care Center |
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using the information provided on |
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the back page of this manual. |
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Proof |
1212876-5-B |
14 |
Kohler Co. |
Troubleshooting (cont.)
Symptoms |
Probable Causes |
Recommended Action |
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4. Seat fails to open when |
A. |
Sensor is not enabled. |
A. |
Use the remote control to enable |
side sensor is activated. |
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the sensors by selecting; [settings] > |
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[feature settings] > and [near], |
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[medium] or [far]. |
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B. |
Side sensor lens is blocked or |
B. |
Clean all dirt or debris away from |
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dirty. |
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the sensor lens. The lens is located |
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on the right side of the base of the |
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toilet near the middle. |
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C. |
Sensor is not set with the |
C1. |
Use the remote control to enable |
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correct sensitivity level. |
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the sensors by selecting; [settings] > |
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[feature settings] > and [near], |
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[medium] or [far]. |
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C2. |
Call the Customer Care Center |
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using the information provided on |
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the back page of this manual. |
5. Cover and/or seat raises |
A. |
Sensor sensitivity is set too |
A. |
Use the remote control to change |
when it should not. |
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high. |
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the sensor setting by selecting; |
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[settings] > [feature settings] > and |
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[near] or [medium]. |
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B. |
There is an object in the hinge |
B1. |
There is a sensor located in the |
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area of the cover. |
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hinge to avoid pinching. Remove |
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any objects from the hinge area. |
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B2. |
Call the Customer Care Center |
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using the information provided on |
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the back page of this manual. |
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Bidet Troubleshooting
Symptoms |
Probable Causes |
Recommended Action |
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1. Bidet wand fails to fully |
A. Cleaning cycle of bidet was |
A. |
Retract the bidet wand using the |
retract. |
interrupted. |
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remote control by selecting; |
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[settings] > [cleaning] > [manual |
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clean] > [extend wand] > [close]. |
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B. The bidet wand spray tip is not |
B1. |
Reinstall the bidet wand spray tip |
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installed correctly. |
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following the servicing instructions |
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in this document. |
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B2. |
Call the Customer Care Center |
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using the information provided on |
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the back page of this manual. |
2. The bidet wand does not |
A. The seal protecting against |
A1. |
Enable the light using the remote |
full extend, and while |
waterflow into the bidet is dry. |
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control by selecting; [settings] > |
activated emits a grinding |
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[cleaning] > [manual clean] > |
noise. |
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[extend wand]. Clean the bidet |
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wand using a liberal application of |
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liquid soap. After rinsing the wand, |
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apply more liquid soap for |
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lubrication and select [close] on the |
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remote control. |
3. The bowl light, located in |
A. The light is not enabled. |
A1. |
Enable the light using the remote |
the tip of the bidet wand, |
|
|
control by selecting; [settings] > |
does not work. |
|
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[feature settings] > [lighting] > |
|
|
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[bowl light] > [home]. |
|
|
A2. |
Call the Customer Care Center |
|
|
|
using the information provided on |
|
Proofthe back page of this manual. |
Kohler Co. |
15 |
1212876-5-B |
Troubleshooting (cont.)
Symptoms |
Probable Causes |
Recommended Action |
|||
4. |
Bidet wand partially |
A. |
This is proper operation. When |
A. |
No action needed. |
|
retracts, hesitates, then |
|
the bidet wand hesitates it is |
|
|
|
fully retracts. |
|
being rinsed off, then it fully |
|
|
|
|
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retracts. |
|
|
5. |
Bidet wand moves |
A. |
The bidet wand cycle was |
A1. |
Turn the power to the toilet off |
|
erratically or stops. |
|
interrupted. |
|
using the power button on the back |
|
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|
|
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of the toilet, wait 10 seconds, turn |
|
|
|
|
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the power back on. |
|
|
|
|
A2. |
Call the Customer Care Center |
|
|
|
|
|
using the information provided on |
|
|
|
|
|
the back page of this manual. |
6. |
Bidet dryer air is too hot. |
A. |
Temperature is set too high. |
A1. |
Lower the dryer air temperature |
|
|
|
|
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using the remote control by |
|
|
|
|
|
selecting; [dryer] > and moving the |
|
|
|
|
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[temp.] scroll bar lower. |
|
|
|
|
A2. |
Call the Customer Care Center |
|
|
|
|
|
using the information provided on |
|
|
|
|
|
the back page of this manual. |
7. Bidet dryer does not start |
A. |
The wand has not completed |
A. |
There is a brief delay while the |
|
|
immediately. |
|
retracting after the bidet wash |
|
wand fully retracts, then extends |
|
|
|
cycle has been completed. |
|
again for the dryer cycle. |
8. Bidet wand fails to |
A. |
The user is a small child. |
A. |
The bidet functions require a sensor |
|
|
extend, bidet functions |
|
|
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under the seat to be activated. |
|
cannot be activated. |
|
|
|
Children less than 48″ (1219 mm) |
|
|
|
|
|
tall may not activate this sensor. |
|
|
|
|
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Flush the toilet using the remote |
|
|
|
|
|
control. |
|
|
B. |
The remote control battery is |
B. |
Charge the remote control by |
|
|
|
out of power. |
|
placing it on the docking station. |
|
|
C. |
The bidet wand is not |
C1. |
Turn the power to the toilet off |
|
|
|
responding to the remote. |
|
using the Power button on the back |
|
|
|
|
|
of the toilet, wait 10 seconds, turn |
|
|
|
|
|
the power back on. |
|
|
|
|
C2. |
Call the Customer Care Center |
|
|
|
|
|
using the information provided on |
|
|
|
|
|
the back page of this manual. |
|
|
|
|
|
|
Power Troubleshooting
Symptoms |
Probable Causes |
Recommended Action |
|
1. |
There is no power to the |
A. Toilet is not plugged in or the |
A. Plug in the toilet or confirm the |
|
toilet. |
GFCI is tripped. |
GFCI has not been tripped. |
2. |
Toilet beeps when |
A. This is normal operation. |
A. No action needed. |
|
unplugged or plugged in. |
|
|
3. |
Remote control tells you |
A. Backup battery is dead. Note: |
A. The backup battery is located in an |
|
the backup battery is low. |
The battery is only needed |
area that should only be serviced |
|
|
when there is a power outage. It |
by a KOHLER Certified Service |
|
|
is not required for normal |
Representative. Call the Customer |
|
|
usage. |
Care Center using the information |
|
|
|
provided on the back page of this |
|
|
|
manual. |
|
|
|
|
Lights Troubleshooting |
Proof |
||
|
|
1212876-5-B |
16 |
Kohler Co. |
Troubleshooting (cont.)
Symptoms |
Probable Causes |
Recommended Action |
||
1. Back panel lights do not |
A. |
Light is not enabled. |
A. |
Activate the light using the remote |
illuminate. |
|
|
|
control by selecting: [lighting] and |
|
|
|
|
moving the scroll bar up for |
|
|
|
|
[ambient light]. |
|
B. |
Light is burned out. |
B. |
Call the Customer Care Center |
|
|
|
|
using the information provided on |
|
|
|
|
the back page of this manual. |
2. The bowl light is |
A. |
The light is the UV cleaning |
A. |
No action needed. |
unexpectedly blinking at |
|
indicator. The UV cleaning cycle |
|
|
night. |
|
is in process. |
|
|
3. The welcome light and/or |
A. |
The welcome light and/or night |
A. |
Using the remote control, enable |
night light are not lit. |
|
light are not enabled. |
|
the lights by selecting: [settings] > |
|
|
|
|
[feature settings] > [lighting] and |
|
|
|
|
then enabling the desired features |
|
|
|
|
by selecting the corresponding |
|
|
|
|
radio button. |
Music and Sounds Troubleshooting
Symptoms |
Probable Causes |
Recommended Action |
||
1. Music will not play. |
A. |
External speakers are selected, |
A. |
Using the remote control, change the |
|
|
but there are no external |
|
speakers setting by selecting: |
|
|
speakers connected. |
|
[music] > [options] > [toilet] |
|
B. |
Volume is all the way down. |
B. |
Using the remote control, adjust the |
|
|
|
|
volume setting by selecting: [music] |
|
|
|
|
> [zen] or [aux] and adjust the |
|
|
|
|
[volume] scroll bar up. |
|
C. |
The device being used to input C. |
Use a different device to input the |
|
|
|
the music is not campatible. |
|
music. |
2. The key sounds are not |
A. |
The key sounds are not |
A. |
Using the remote control, enable the |
audible when toilet is in |
|
enabled. |
|
key sounds by selecting: [settings] > |
use. |
|
|
|
[feature settings] > [key sound] > |
|
|
|
|
[enable]. |
Warranty
THREE YEAR LIMITED WARRANTY FOR VITREOUS CHINA COMPONENT THREE YEAR LIMITED WARRANTY FOR MECHANICAL PARTS
purchase price of the product. Proof
Kohler Co. warrants the vitreous china component on the KOHLER Numi toilet to be free of defects in material and workmanship during normal residential use for three (3) years from the date of installation. Kohler Co. will further warrant all mechanical parts in the KOHLER Numi toilet to be free of defects in material and workmanship during normal residential use for three (3) years from the date of installation. This warranty only applies to the KOHLER Numi toilet when installed in the United States of America and Canada.
If a defect is found in normal use, Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident, misuse or abuse is not covered by this warranty. This warranty expressly excludes labor charges, removal charges, installation, or other incidental or consequential costs. Improper care and cleaning will void the warranty.
Use of in-tank toilet cleaners will void the warranty. In no event shall the liability of Kohler Co. exceed the
If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA.
Kohler Co. |
17 |
1212876-5-B |