Kohler K-3901 User Manual

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Homeowners Guide

Toilets

K-3901

M product numbers are for Mexico (i.e. K-12345M) Los números de productos seguidos de M corresponden a México (Ej. K-12345M) Français, page “Français-1” Español, página “Español-1”

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Important Information

READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS

Important Information

SKU Electrical Water Supply Pressure Listings

K-3901 120 V, 15/A min., 20 A

Thank You For Choosing Kohler Company

Thank you for choosing Kohler Co. Your Kohler Co. product reﬂects the true passion for design, craftsmanship, artistry, and innovation Kohler Co. stands for. We are conﬁdent its dependability and beauty will surpass your highest expectations, satisfying you for years to come.

All information in this guide is based upon the latest product information available at the time of publication. At Kohler Co. we strive to fulﬁll our mission of improving the level of gracious living for each person who is touched by our products and services. We reserve the right to make changes in product characteristics, packaging, or availability at any time without notice.

Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.

recommended, 60 Hz, 1780 W

30 psi (206 kPa) min. - 80 psi (551 kPa) max.

cUL, cUPC, NOM

Compliance

FCC ID: N82-KOHLER009 – Compliance Statement (Part 15.19)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

Warning (Part 15.21)

Changes or modiﬁcations not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Interference Statement (Part 15.105 (b))

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Warning

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Docking Station

Lid Remote Control

Features

NOTE: Many of the features listed here can be adjusted, enabled or disabled using the remote control. Speciﬁc directions for these procedures are listed later in this manual.

NOTE: There are different remote control options. The premium remote control is shown.

Flushing and Operation Features

AUX In

Bidet Wand Bowl Light

Ring

Air Outlet Feet Heater

Auto Open Ring Motion Sensor

Manual Controls

Ambient Light

Two Flushing Options - (not shown) Users may choose [ﬂush-eco] for a .6 gallon (2.27 L) or [ﬂush-full] for a 1.28 gallon (4.5 L) ﬂush.

Automatic Flushing - (not shown) When enabled, this feature automatically ﬂushes the toilet 6

seconds after the user stands up, 60 seconds after use with the seat in the raised position when the seat is lowered, or automatically after 60 seconds.

Front Motion Sensor - When auto open/close is enabled, the cover opens automatically when the motion sensor is activated. The sensitivity of the front motion sensor can be adjusted to [near],

[medium],or[far] using the remote control. The toilet arrives with this feature enabled. Auto Open Seat Sensor - When enabled, this feature automatically opens the seat when the motion

sensor light on the right side of the toilet senses movement. The light on the right side of the toilet, which is projected on the ﬂoor, allows the seat to be raised and lowered without touching the toilet. Break the beam of light using your foot to open or close the seat. The toilet arrives with this feature enabled.

Animated Flush - When animated ﬂush is enabled a graphic will appear on the remote control detailing the progress of the ﬂushing process. The toilet arrives with this feature enabled.

Toilet Sleep Mode - The toilet can be programmed to conserve energy. When toilet sleep mode is enabled the toilet will enter and exit an energy conservation mode at the times programmed. The toilet arrives with this feature disabled.

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Features (cont.)

Deodorizer - The deodorizer eliminates or reduces unpleasant odors when enabled. It will begin operation when the user sits down. The toilet arrives with the deodorizer feature enabled.

Manual Controls - Allows the user to control basic toilet features without the remote control.

Bidet Features

Front/Rear Wash - Front and rear wash feature adjustable positioning, adjustable water temperature, adjustable water pressure, and pulsate and oscillate water action.

Dryer - The dryer features adjustable air temperature and pressure. Bidet Wand - The bidet wand features self cleaning UV options, lighted tip, and removable spray

tip for servicing. The wand can be manually extended for cleaning using the remote control.

Lighting

Ambient Light - Light located on the back sides of the toilet. Gently illuminates the area around the toilet. Color of the light and brightness is adjustable. Factory default is white.

Bowl Light - Light located on the end of the bidet wand that illuminates the bowl when the toilet is activated. The light will only activate when the room is dark. The toilet arrives with this feature enabled.

Welcome Light - When enabled, the ambient light will automatically turn on when the toilet is activated. The toilet arrives with this feature enabled.

Night Light - The bowl light and ambient light will automatically turn on in low light conditions when this feature is enabled. The toilet arrives with this feature enabled.

Heating

Heated Feet - When activated, warm air emanates from the air outlet to warm the users’ feet. Heated Seat - (not shown) When activated, the seat features an adjustable heating option that will

keep the seat warm. The toilet arrives with this feature enabled.

Music and Sounds

Music - Your toilet is equipped with FM radio, pre-loaded music, Bluetooth®capability, SD card capability, and the ability to play music from external sources.

Welcome Music - When enabled, welcome music will play upon activation of the toilet. The toilet arrives with this feature disabled.

Key Sounds - When enabled, sounds will help indicate the activation of some toilet functions.

NOTE: MP3 and WMA formats are supported by the software. MP4 ﬁles are not supported and will not

work.

Aux In - Any type of standard auxiliary music player can be plugged in at one of the two locations on the docking station or the back of the toilet. Music from the player can be played on the toilet.

Bluetooth - Music can be streamed from any Bluetooth enabled device. SD Card- An SD card loaded with music ﬁles can be inserted in the slot on the back of the toilet.

Maximum capacity is 16 GB.

Cleaning

Automatic Wand Cleaning - Wand cleaning can be programmed using your remote control. It is a two stage cleaning that rinses the wand with water, then bathes the wand in UV light. This feature comes enabled, scheduled to occur at 2:00 am every day.

Backup Power

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Features (cont.)

Battery Backup - A battery pack located on the back of the toilet is designed to provide emergency power in the event of a power outage. The battery pack requires eight AA batteries. The batteries may be kept in the battery pack or loaded at the time of a power outage.

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Auxiliary Input

Deodorizer

Power Button

Speakers

USB Port

Supply Hose

SD Card Slot

Battery Backup

External Antenna

External Speaker Outlets

Docking Station Power Cord Connection

Air Filter

Features - Back Panel

Power Button - Turns the power on and off. Auxiliary Input - Plug in any standard external music source to play the music through the

speakers. Deodorizer - The deodorizer eliminates or reduces unpleasant odors when enabled. It will begin

operation when the user sits down. The toilet arrives with the deodorizer feature enabled. The deodorizer cartridge should be replaced when it loses effectiveness.

Speakers - Internal speakers. Supply Hose - Water supply hose. Air Filter - Filters air before it enters the blower for the bidet dryer and heated feet option. The

ﬁlter should be checked once every six months and cleaned if needed.

External Speaker Output - Allows additional speakers to be connected to the system. Docking Station Power Cord Connection - Docking station power is connected here. External Antenna - Optional FM antenna (included) is connected here. SD Card Slot - Insert an SD card loaded with music in the slot. USB Connection - USB port for authorized personnel to update the on-board software. Backup Battery - Holds eight AA batteries that will ﬂush the toilet in the event of a power outage.

The batteries are not required for normal operation and may be installed at the time of the outage.

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Manual Controls

Dryer

Bidet Rear Wash

Bidet Front Wash

Flush

Manual Operation

The basic functions of the toilet can be controlled manually using the buttons located on the right side of toilet.

Cover and Seat - The cover and seat can be lifted manually to open and close them. Gently lift the cover and seat to open them.

Flushing - Push the ﬂush button to ﬂush the toilet manually.

NOTE: Someone must be seated on the bidet when the manual buttons are used. When the bidet features

are activated using the manual buttons, they will default to the middle temperature, pressure, and position settings.

Front Wash - Push the front wash button to activate the bidet wand for front wash. Rear Wash - Push the rear wash button to activate the bidet wand for rear wash. Dryer - Push the dryer button to activate the dryer. Cleaning the Bidet Wand - Press and hold the front or rear button for 2 seconds to extend the

wand for manual cleaning. Repeat to retract the wand.

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Filter

Deodorizer Cartridge

Air Filter Cover

Servicing the Toilet

Servicing the Deodorizer

NOTE: The deodorizer should be replaced every two years or when its performance is decreasing.

Remove the deodorizer cartridge assembly by grasping it and gently pulling it out. Remove the ﬁlter from the housing by pushing it through the back side from the vented side. Insert the replacement ﬁlter into the housing. Reinstall the deodorizer cartridge assembly.

Servicing the Air Filter

NOTE: This procedure should be performed once a year or more often as needed.

Remove the air ﬁlter cover. Remove the air ﬁlter. Clean the air ﬁlter using water. Dry the air ﬁlter. Reinstall the air ﬁlter. Reinstall the air ﬁlter cover.

Air Filter

Inlet Screen

Servicing the Inlet Screen

NOTE: This procedure should be performed once every six months.

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Servicing the Toilet (cont.)

Turn off the water at the water supply stop or main water supply if the supply stop is not accessible.

Remove the back cover (not shown) if installed. Remove the clip securing the water supply hose to the water inlet. Remove the hose from the water supply inlet. Use an ″L″ shaped or needle nose pliers to remove the inlet screen from the water inlet. Clean all hard water deposits and other material from the inlet screen. Inspect the inlet screen. If it is in good condition, reinstall it. If the screen is worn or damaged,

replace it. To reinstall the inlet screen, insert the inlet screen into the inlet aligned as shown. Reinstall the water supply hose and secure using the clip. Reinstall the cover (if removed). Turn on the water supply and check for leaks.

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Spray Tip

Bidet Wand

Bidet Light

Servicing the Toilet

Servicing the Bidet Wand Spray Tip

NOTE: The bidet wand spray tip can become clogged with mineral deposits from the water. It should be cleaned periodically. The length of time between each cleaning will depend upon water quality. If performance is poor, the spray tip should be cleaned.

Select [settings]. Select [cleaning]. Select [manual clean]. Select [extend wand]. The bidet wand will deploy. Manually clean the bidet wand. Remove the bidet wand spray tip by inserting a small thin object into the hole on the underside of

the wand, pushing the spray tip up. Inspect the spray tip. If there is mineral buildup in the spray tip, remove the minerals by soaking

the spray tip in a cleaning solution until the minerals are gone. Remove any mineral deposits from the spray tip opening in the bidet wand. Replace the spray tip if needed. Reinstall the spray tip once it is clean or install a new spray tip. Make sure the tip is ﬂush with the

surrounding surfaces on the wand. If the spray tip is not ﬂush, it may be damaged or stick as the wand retracts.

Select [close] when the spray tip has been reinstalled. Select [home] to return to the main screen or [back] to return to the previous screen.

Care and Cleaning

WARNING: Risk of property or product damage. Do not use in-tank cleaners in your toilet. Products containing chlorine (calcium hypochlorite) can seriously damage ﬁttings in the tank. This damage can cause leakage and property damage.

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Care and Cleaning (cont.)

Kohler Co. shall not be responsible or liable for any tank ﬁtting damage caused by the use of cleaners containing chlorine (calcium hypochlorite).

For best results, keep the following in mind when caring for your KOHLER product:

•

Always test your cleaning solution on an inconspicuous area before applying to the entire surface.

•

Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and dry any overspray that lands on nearby surfaces.

•

Do not allow cleaners to soak on surfaces.

•

Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring pad to clean surfaces.

•

For Artist Edition Toilets: Treat your decorative product just as you would treat your ﬁne china. DO NOT use bristle brushes or abrasive-backed sponges. They will scratch decorative surfaces. Use only warm water to clean. Dry with a cotton cloth or soft sponge.

For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care & Cleaning information, call 1-800-456-4537.

Troubleshooting

NOTE: When the remote control is not in use, it will enter standby mode. Press any key on the remote control screen to activate the screen.

NOTE: If the back light in the window is off, the ﬁrst touch on the remote control screen activates the light. The second touch activates the function.

Start-up

When the toilet is ﬁrst installed or the power fails, when power is restored or turned on the toilet will automatically go into start-up mode.

If the toilet does not function correctly upon completing the start-up sequence, or it fails to start, contact the Customer Care Center using the numbers located on the back page of this manual.

Blockage

To clear the toilet when there is a blockage, a standard plunger with an insert works best. Use the remote control to open the valve before using the plunger.

If a blockage requires the use of a snake, use the remote control to open the valve before using the snake. Close the valve when the blockage is cleared.

Small Children

The auto ﬂush and bidet features require a sensor located under the seat to be enabled. Small children may not be tall enough (approximately 48″ (1.2 m) to activate the sensor. The bidet and autoﬂush features will not function correctly when this sensor has not been activated.

Flushing Troubleshooting

Symptoms Probable Causes Recommended Action

1. Toilet does not ﬂush. A. Toilet is blocked. A1. Open the trapway valve using the remote control; select [settings] > [cleaning] >[manual clean] >[open bowl valve]. Use a plunger to

remove the blockage. For extreme blockage a snake may be used.

A2. Call the Customer Care Center

using the information provided on the back page of this manual.

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Proof

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

B. Remote control is not linked to

the toilet.

C. Remote control is not working. C. See the Remote Control

D. The trapway valve is not

opening or has an obstruction.

2. Automatic ﬂush does not

work.

3. There is no water ﬂow to

the toilet.

4. The toilet ﬂushes

unexpectedly.

5. The water level in the

bowl is too high.

A. Automatic ﬂush is not enabled. A. Use the remote control to enable

B. User is a small child. B. The automatic ﬂush feature

A. Water supply is not turned on. A. Clean or replace the inlet screen

B. Inlet screen is blocked. B. Turn on the main water supply. A. Automatic ﬂush is enabled. A. When automatic ﬂush is enabled

B. The overﬂow sensor is

activated.

A. The toilet has a blockage. A. Open the trapway valve using the

B1. Reconnect the toilet using the

remote control and selecting;

[settings] > [maintenance] > [learn remote], then following the

directions on the remote control screen.

B2. Call the Customer Care Center

using the information provided on the back page of this manual.

Troubleshooting section in the remote control Homeowners Guide.

D. Use the remote control to open and

close the trapway several times by selecting; [settings] > [cleaning] >

[manual clean] > [open bowl valve] > [close] repeatedly.

automatic ﬂush by selecting;

[settings] > [feature settings] > [ﬂushing] > [auto ﬂush].

requires a sensor under the seat to be enabled. Children less than 48″ (1.2 m) tall may not activate this sensor. Flush the toilet using the remote control.

following the directions in the servicing section of this manual.

the toilet will ﬂush 6 seconds after the user stands up. To disable the automatic ﬂush, on the remote control select; [settings] > [feature

settings] > [ﬂushing] > [auto ﬂush]. The check mark and [auto ﬂush] will appear grey when the

feature is disabled.

B1. No action is needed if occurrence

of the toilet ﬂushing by itself is isolated. When the overﬂow sensor

activated it will automatically

is ﬂush the toilet to lower the water level.

B2. If unexpected ﬂushing occurs

repeatedly call the Customer Care Center using the information provided on the back page of this manual.

remote control; select [settings] >

[cleaning] > [manual clean] > [open bowl valve]. Use a plunger

to remove the blockage. For extreme blockage a snake may be used.

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Proof

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

6. There is no water in the

bowl or the water slowly dissipates.

Cover and Seat Troubleshooting

Symptoms Probable Causes Recommended Action

1. Cover strikes back wall

when opening.

2. Cover and/or seat does

not open automatically.

3. Cover sways when it

reaches the full open position.

A. The water has evaporated when

there is extended period of time between uses.

B. There is a blockage that does

not allow the trapway valve to close all the way.

A. Flange rough-in is too close to

the wall. Rough-in should be minimum of 11-3/4″ (298 mm).

A. Sensors are not enabled. A. Use the remote control to enable

B. Sensor lenses are blocked. B. Clean all dirt or debris away from

C. Motion sensor is not set with

the correct sensitivity level.

A. Some cover sway is normal. A1. No action required for minimal

A. Flush the toilet to reﬁll the bowl.

B1. Use the remote control to open and

close the trapway valve several times by selecting; [settings] >

[cleaning] > [manual clean] > [open bowl valve] > [close]

repeatedly.

B2. Open the trapway valve using the

remote control; select [settings] >

[cleaning] > [manual clean] > [open bowl valve]. Use a plunger

to remove the blockage. For extreme blockage a snake may be used.

A1. Adjust the ﬁnished wall or ﬂange to

an 11-3/4″ (298 mm) or greater rough-in.

A2. Call the Customer Care Center

using the information provided on the back page of this manual.

the sensors by selecting; [settings] >

[feature settings] > and [near], [medium] or [far].

the sensor lens. The lens is located on the right side of the toilet next to the heated feet air outlet.

C1. Use the remote control to enable

the sensor by selecting; [settings] >

[feature settings] > and [near], [medium] or [far].

C2. Call the Customer Care Center

using the information provided on the back page of this manual.

cover sway.

A2. Call the Customer Care Center

using the information provided on the back page of this manual.

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Proof

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

4. Seat fails to open when

side sensor is activated.

5. Cover and/or seat raises

when it should not.

A. Sensor is not enabled. A. Use the remote control to enable

B. Side sensor lens is blocked or

dirty.

C. Sensor is not set with the

correct sensitivity level.

A. Sensor sensitivity is set too

high.

B. There is an object in the hinge

area of the cover.

the sensors by selecting; [settings] >

[feature settings] > and [near], [medium] or [far].

B. Clean all dirt or debris away from

the sensor lens. The lens is located on the right side of the base of the toilet near the middle.

C1. Use the remote control to enable

the sensors by selecting; [settings] >

[feature settings] > and [near], [medium] or [far].

C2. Call the Customer Care Center

using the information provided on the back page of this manual.

A. Use the remote control to change

the sensor setting by selecting;

[settings] > [feature settings] > and [near] or [medium].

B1. There is a sensor located in the

hinge to avoid pinching. Remove any objects from the hinge area.

B2. Call the Customer Care Center

using the information provided on the back page of this manual.

Bidet Troubleshooting

Symptoms Probable Causes Recommended Action

1. Bidet wand fails to fully

retract.

2. The bidet wand does not

full extend, and while activated emits a grinding noise.

3. The bowl light, located in

the tip of the bidet wand, does not work.

A. Cleaning cycle of bidet was

interrupted.

B. The bidet wand spray tip is not

installed correctly.

A. The seal protecting against

waterﬂow into the bidet is dry.

A. The light is not enabled. A1. Enable the light using the remote

A. Retract the bidet wand using the

remote control by selecting;

[settings] > [cleaning] > [manual clean] > [extend wand] > [close].

B1. Reinstall the bidet wand spray tip

following the servicing instructions in this document.

B2. Call the Customer Care Center

using the information provided on the back page of this manual.

A1. Enable the light using the remote

control by selecting; [settings] >

[cleaning] > [manual clean] > [extend wand]. Clean the bidet

wand using a liberal application of liquid soap. After rinsing the wand, apply more liquid soap for lubrication and select [close] on the remote control.

control by selecting; [settings] >

[feature settings] > [lighting] > [bowl light] > [home].

A2. Call the Customer Care Center

using the information provided on the back page of this manual.

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Proof

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

4. Bidet wand partially

retracts, hesitates, then fully retracts.

5. Bidet wand moves

erratically or stops.

6. Bidet dryer air is too hot. A. Temperature is set too high. A1. Lower the dryer air temperature

7. Bidet dryer does not start

immediately.

8. Bidet wand fails to

extend, bidet functions cannot be activated.

A. This is proper operation. When

the bidet wand hesitates it is being rinsed off, then it fully retracts.

A. The bidet wand cycle was

interrupted.

A. The wand has not completed

retracting after the bidet wash cycle has been completed.

A. The user is a small child. A. The bidet functions require a sensor

B. The remote control battery is

out of power.

C. The bidet wand is not

responding to the remote.

A. No action needed.

A1. Turn the power to the toilet off

using the power button on the back of the toilet, wait 10 seconds, turn the power back on.

A2. Call the Customer Care Center

using the information provided on the back page of this manual.

using the remote control by selecting; [dryer] > and moving the

[temp.] scroll bar lower.

A2. Call the Customer Care Center

using the information provided on the back page of this manual.

A. There is a brief delay while the

wand fully retracts, then extends again for the dryer cycle.

under the seat to be activated. Children less than 48″ (1219 mm) tall may not activate this sensor. Flush the toilet using the remote control.

B. Charge the remote control by

placing it on the docking station.

C1. Turn the power to the toilet off

using the Power button on the back of the toilet, wait 10 seconds, turn the power back on.

C2. Call the Customer Care Center

using the information provided on the back page of this manual.

Power Troubleshooting

Symptoms Probable Causes Recommended Action

1. There is no power to the

toilet.

2. Toilet beeps when

unplugged or plugged in.

3. Remote control tells you

the backup battery is low.

Lights Troubleshooting

1212876-5-B 16 Kohler Co.

A. Toilet is not plugged in or the

GFCI is tripped.

A. This is normal operation. A. No action needed.

A. Backup battery is dead. Note:

The battery is only needed when there is a power outage. It is not required for normal usage.

A. Plug in the toilet or conﬁrm the

GFCI has not been tripped.

A. The backup battery is located in an

area that should only be serviced by a KOHLER Certiﬁed Service Representative. Call the Customer Care Center using the information provided on the back page of this manual.

Proof

Troubleshooting (cont.)

Symptoms Probable Causes Recommended Action

1. Back panel lights do not

illuminate.

2. The bowl light is

unexpectedly blinking at night.

3. The welcome light and/or

night light are not lit.

Music and Sounds Troubleshooting

Symptoms Probable Causes Recommended Action

1. Music will not play. A. External speakers are selected,

2. The key sounds are not

audible when toilet is in use.

A. Light is not enabled. A. Activate the light using the remote

B. Light is burned out. B. Call the Customer Care Center

A. The light is the UV cleaning

indicator. The UV cleaning cycle is in process.

A. The welcome light and/or night

light are not enabled.

but there are no external speakers connected.

B. Volume is all the way down. B. Using the remote control, adjust the

C. The device being used to input

the music is not campatible.

A. The key sounds are not

enabled.

control by selecting: [lighting] and moving the scroll bar up for [ambient light].

using the information provided on the back page of this manual.

A. No action needed.

A. Using the remote control, enable

the lights by selecting: [settings] > [feature settings] > [lighting] and

then enabling the desired features by selecting the corresponding radio button.

A. Using the remote control, change the

speakers setting by selecting: [music] > [options] > [toilet]

volume setting by selecting: [music] > [zen] or [aux] and adjust the

[volume] scroll bar up.

C. Use a different device to input the

music.

A. Using the remote control, enable the

key sounds by selecting: [settings] >

[feature settings] > [key sound] > [enable].

Warranty

THREE YEAR LIMITED WARRANTY FOR VITREOUS CHINA COMPONENT

THREE YEAR LIMITED WARRANTY FOR MECHANICAL PARTS

Kohler Co. warrants the vitreous china component on the KOHLER Numi toilet to be free of defects in material and workmanship during normal residential use for three (3) years from the date of installation. Kohler Co. will further warrant all mechanical parts in the KOHLER Numi toilet to be free of defects in material and workmanship during normal residential use for three (3) years from the date of installation. This warranty only applies to the KOHLER Numi toilet when installed in the United States of America and Canada.

If a defect is found in normal use, Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects. Damage caused by accident, misuse or abuse is not covered by this warranty. This warranty expressly excludes labor charges, removal charges, installation, or other incidental or consequential costs. Improper care and cleaning will void the warranty. Use of in-tank toilet cleaners will void the warranty. In no event shall the liability of Kohler Co. exceed the purchase price of the product.

If you believe that you have a warranty claim, contact your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044, USA.

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