Kohler K-3524 Homeowner's Manual

Homeowners Guide

Tankless Toilet

K-3524

M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
Français, page “Français-1”
Español, página “Español-1”

1065104-5-A

IMPORTANT INFORMATION

SAVE THESE INSTRUCTIONS

Important Safeguards

When using electrical products, especially when children are present, follow basic safety precautions,
including the following:

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE

DANGER: To reduce risk of electrocution:

•

Connect only to a receptacle which is protected by a Ground-Fault Circuit-Interrupter (GFCI) or
Residual Current Device (RCD).

•

Do not use while bathing.

•

Do not place or store product where it can fall or be pulled into the sink or bath.

•

Do not place or drop in water or other liquid.

•

Do not reach for the heated toilet seat if it has fallen into water. Unplug immediately.

WARNING: Risk of personal injury. To reduce the risk burns, electrocution, fire, or injury to
persons, follow these precautions:

•

Close supervision is necessary when this product is used by, on, or near children or invalids.

•

Use the heated toilet seat for its intended use as described in this manual. Do not use attachments
not recommended by the manufacturer.

•

Never operate the heated toilet seat if it has a damaged cord or plug, if it is not working properly, if
it has been dropped or damaged, or dropped in water. This product has no serviceable parts.

•

Never use while sleepy or drowsy.

•

Keep the cord away from heated surfaces.

•

Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is
being administered.

Thank You For Choosing Kohler Company

Thank you for choosing Kohler Company. Your Kohler Company product reflects the true passion for design,
craftsmanship, artistry, and innovation Kohler Company stands for. We are confident its dependability and
beauty will surpass your highest expectations, satisfying you for years to come.

All information in this guide is based upon the latest product information available at the time of
publication. At Kohler Company, we strive to fulfill our mission of improving the level of gracious living for
each person who is touched by our products and services. We reserve the right to make changes in product
characteristics, packaging, or availability at any time without notice.

Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.

Your Kohler Toilet

Crafted from a clay mixture that is fired at an intense heat to vitrify the clay and fuse the glaze, your Kohler
toilet is scratch- and abrasion-resistant. Its surface won’t stain, discolor, rust, or fade. Every component in
your Kohler toilet is specifically designed to increase the toilet’s useful life.

Care and Cleaning

WARNING: Risk of property or product damage. Do not use in-tank cleaners in your toilet.
Products containing chlorine (calcium hypochlorite) can seriously damage fittings in the tank. This
damage can cause leakage and property damage.

Kohler Co. shall not be responsible or liable for any tank fitting damage caused by the use of cleaners
containing chlorine (calcium hypochlorite).

For best results, keep the following in mind when caring for your KOHLER product:

1065104-5-A 2 Kohler Co.

Care and Cleaning (cont.)

•

Use a mild detergent such as liquid dishwashing soap and warm water for cleaning. Do not use
abrasive cleaners that may scratch or dull the surface.

•

Carefully read the cleaner product label to ensure the cleaner is safe for use on the material.

•

Always test your cleaning solution on an inconspicuous area before applying to the entire surface.

•

Do not allow cleaners to sit or soak on the surface.

•

Wipe surfaces clean and rinse completely with water immediately after cleaner application. Rinse
and dry any overspray that lands on nearby surfaces.

•

Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.

•

For Artist Edition Toilets: Gold and Platinum used on decorative products are like fine jewelry. Use
only warm water to clean, and dry with a soft cloth.

For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.

Kohler Co. 3 1065104-5-A

Auto Flush

Auto Open

Seat Heater

Bowl Light

Lid and Ring Touch Button

Lid Touch Button

Seat Features and Operation

Auto Open -Turns the auto open feature on and off. To change the setting, push the button (usually twice)
until the light goes out.

Seat Heater - When the control light is yellow, the heat is set at low. When the control light is orange, the
heat is set at medium. When the control light is red, the heat is set at high. When the control light is off, the
heater is turned off.

Bowl Light - Turns the light located on the underside of the seat on and off. Push once to turn on or off.
Auto Flush - Turns the auto flush feature on and off. To change the setting, push the button (usually twice)

until the light goes out.

Lid Touch - Opens or closes the lid.
Lid and Ring Touch - Opens or closes both the lid and the ring.

Verify Correct Seat Operation

Verify the seat and ring operate correctly.

NOTE: The lid and ring must calibrate end positions after the power is switched on/off. After touching
either button on the lid, the ring and lid will both close, then open separately. Do not touch either button
until the sequence is complete.

Touch the buttons at the front of the lid to verify operation.

Seat Position Action/Result

When the lid and ring
are down

When the lid and ring
are up

When the lid is up and
the ring is down

NOTE: If any of the seat functions are not operating correctly, consult the seat troubleshooting guide in
this document.

Pushing the large button will make both the ring and lid raise. Pushing the small
button will make the lid raise.

Touching the large button will make both the ring and lid close. The small button
will make only the lid close.

Touching the large button will make the ring open. Touching the small button will
make the lid close

Seat Troubleshooting Guide

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.

1065104-5-A 4 Kohler Co.

Seat Troubleshooting Guide (cont.)

Symptoms Probable Causes Recommended Action

1. The lights do not light up. A. The light feature is not turned

2. The seat does not

automatically go up and
down.

3. The seat goes only
partially up or down.

4. The seat does not get
warm.

5. The auto flush feature
does not work.

on.

B. Electrical power is not

available.

C. The GFCI or RCD is tripped. C. Reset the GFCI or RCD.
D. There is an electrical problem

with the outlet.

A. The auto open/close feature is

not turned on.

B. Electrical power is not

available.

C. The GFCI or RCD is tripped. C. Reset the GFCI or RCD.
D. There is an electrical problem

with the outlet.

A. The seat calibration is wrong. A. Toggle the auto open feature on/off

A. The seat heater is not turned

on.

B. Electrical power is not

available.

C. The GFCI or RCD is tripped. C. Reset the GFCI or RCD.
D. There is an electrical problem

with the outlet.

A. The auto flush feature is not

turned on.

B. Electrical power is not

available.

C. The GFCI or RCD is tripped. C. Reset the GFCI or RCD.
D. There is an electrical problem

with the outlet.

A. Push the light button on the side of

the hinge until the blue light on the
button turns on.

B1. Verify that the power cord (wall) is

plugged into the outlet.

B2. Verify that the seat power cord is

plugged into the toilet power cord.

D. Verify there is proper (120V) power

at the wall outlet.

A. Push the auto open/close button on

the side of the hinge until the blue
light on the button turns on.

B1. Verify that the power cord (wall) is

plugged into the outlet.

B2. Verify that the seat power cord is

plugged into the toilet power cord.

D. Verify there is proper (120V) power

at the wall outlet.

and then touch either lid button to
start the calibration sequence again.

A. Push the heated seat button on the

side of the hinge until the desired
color light on the button turns on.
No color = off, Yellow = low,
Orange = medium, Red = warmest.

B1. Verify that the power cord (wall) is

plugged into the outlet.

B2. Verify that the seat power cord is

plugged into the toilet power cord.

D. Verify there is proper (120V) power

at the wall outlet.

A. Push the auto flush button on the

side of the hinge until the blue light
on the button turns on.

B1. Verify that the power cord (wall) is

plugged into the outlet.

B2. Verify that the seat power cord is

plugged into the toilet power cord.

D. Verify there is proper (120V) power

at the wall outlet.

Troubleshooting Guide

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.

Kohler Co. 5 1065104-5-A

Troubleshooting Guide (cont.)

Symptoms Probable Causes Recommended Action

1. The toilet does not flush. A. Various. A. Perform the troubleshooting steps

2. The toilet randomly

flushes 2 times.

To troubleshoot this toilet you must first:

NOTE: If the toilet supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.

Unplug the toilet or turn off the power.

If needed, turn on the water supply.
Plug the toilet back in or turn the power back on.

IMPORTANT! When the power is turned on, the toilet may flush three times and then function correctly.
No action is needed if this happens.

Note the results (how many times the toilet flushes, whether it operates normally).
Consult the chart below. Perform the recommended action.

A. The tank is overfilling. A. Immediately perform the

below.

troubleshooting steps or turn the
water off. Turn the water back on
when troubleshooting.

Symptoms Probable Causes Recommended Action

1. The toilet flushes 3 times,

then operates normally.

2. The toilet flushes 5 times. A. The level switch has an

3. The toilet fails to operate. A. There is a problem with the

A. The fill valve is not turning off. A. Repair or replace the fill valve.
B. The motorized valve is not

closing.

intermittent connection.

B. The level switch is stuck in the

up position.

C. The level switch is not properly

connected.

D. The level switch does not move

freely.

wiring.

B. The GFCI or RCD tripped. B. Reset the GFCI or RCD (if

C. There is a problem with the

pump connection.

D. The actuation switch is not

properly connected.

E. The level switch is not properly

connected.

F. The pump assembly does not

work.

G. The actuation assembly does not

work.

B. Repair or replace the motorized

valve.

A. Repair of replace the level switch.

B. Repair or replace the level switch.

C. Reconnect the level switch

properly.

D. Replace the level switch.

A. Check the wiring and connect the

power.

applicable).

C. Check the pump connection.

D. Check the actuation switch

connection.

E. Check the level switch connection.

F. Replace the pump assembly.

G. Replace the actuation assembly.

One-Year Limited Warranty

KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.

Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection

1065104-5-A 6 Kohler Co.

One-Year Limited Warranty (cont.)

discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.

To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within
Canada and 001-877-680-1310 from within Mexico.

Implied warranties including that of merchantability and fitness for a particular purpose are expressly
limited in duration to the duration of this warranty. Kohler Co. and/or seller disclaims any liability for
special, incidental or consequential damages.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or
limitation of special, incidental or consequential damages so these limitations and exclusions may not apply
to you. This warranty gives you specific legal rights. You may also have other rights which vary from
state/province to state/province.

This is Kohler Co.’s exclusive written warranty.

Kohler Co. 7 1065104-5-A

1098269

Tank Assembly

1032285

Inlet Nipple

1017206

Collar

1017207

Gasket

1020497

Braided Hose

84678

Nut

1023378

Gasket

1018085

Inlet

38820

O-Ring

1030579

Power Cord

1023378

Gasket

1030578

Cord

1034173

Cover Packet

1030800

Cable Tie

1033015

Junction Box

1037611

Braided
Hose

1032285

Inlet Nipple

1030580

Valve

1006734

Nut

1097551

Fill Valve

1006734

Nut

1031167

Water Sensor

1017874

Spray Shield

1024416

Screw

1024416

Screw

**Finish/color code must be specified when ordering.

Service Parts

1065104-5-A 8 Kohler Co.

1024576

Block

1057635-CP**

Seat

1070298**

Panel

1025459

Switch

1075496

Extension Cord

1058368**

Large Button

1057639**

Small Button

1037289

Washer

1066801

Gasket

1066791

Gasket

1057645**

Mounting Hardware

1017270

Tu be

1017532

Check Valve
Housing

1017531

Check Valve
Housing

1023470

Spud

83040

Clamp

1023505

Clamp

1023505

Clamp

1023505

Clamp

1017534

Check Valve
Body

1017533

Washer

1022454

Priming Device

1023643

Hose Clamp

1025461

Tube

1023643

Hose Clamp

1017269

Tu be

1084311

Pump Flush
Assembly

1042615**

Hold Down Kit

1043214

Connector Kit

1018068

Refill Tube

1020601

Connector

**Finish/color code must be specified when ordering.

Kohler Co. 9 1065104-5-A

1069393

Pump Assembly

1030800

Cable Tie

1061984

Bracket