KOHLER K-3324, K-14268 User Manual

Homeowners Guide

K-3324, K-14268

One-Piece Toilets

M product numbers are for Mexico (i.e. K-12345M) Los números de productos seguidos de M corresponden a México (Ej. K-12345M) Français, page “Français-1” Español, página “Español-1”

1006479-5-A

Thank You For Choosing Kohler Company

Thank you for choosing the Bold Look of Kohler. Kohler craftsmanship offers you a rare combination of proven performance and graceful sophistication that will satisfy you for years to come. The dependability and beauty of your Kohler toilet will surpass your highest expectations. We’re very proud of our products here at Kohler and we know you will be too.

Please take a few minutes to study this Homeowners Guide. Pay special attention to the Care and Cleaning instructions.

All information in this manual is based upon the latest product information available at the time of publication. At Kohler, we constantly strive to improve the quality of our products. We reserve the right to make changes in product characteristics, packaging or availability at any time without notice.

Your Kohler Toilet

Your Kohler toilet combines outstanding function, comfort, and performance with remarkable style and class.

This Kohler toilet was designed with our Ingenium and uses only 1.6 gallons (6 L) of water for each ﬂush. This ensures that your toilet will provide exceptional performance that is comparable to our previous 3.5 gallon (13.2 L) models. Your toilet exceeds ASME performance standards for low-consumption toilets. It was designed with a large, glazed trapway to keep waste moving without blockage.

Your Kohler toilet with seat features our Comfort Height your added comfort. The elongated toilet bowl with seat is ADA compliant.

Crafted from a clay mixture that is ﬁred at an intense heat to vitrify the clay and fuse the glaze, your Kohler toilet is scratch- and abrasion-resistant. Its surface won’t stain, discolor, rust, or fade. Every component in your Kohler toilet is speciﬁcally designed to increase the toilet’s useful life.

TM Flushing System,

TM design for

How to Use This Manual

This manual is designed to help you troubleshoot and repair any problems that may develop with the operation of the toilet. If a problem occurs:

Refer to the Troubleshooting section to determine a probable cause.

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How to Use This Manual (cont.)

Follow the maintenance and repair instructions in this manual to correct the problem.

Check the Service Parts section to determine the part numbers for any replacement parts necessary.

Use the information on the back cover of this manual to contact Kohler Company to order parts, or for help if you cannot correct the problem.

Care and Cleaning

NOTE: See the special instructions before you clean Artist Edition products.

Clean the outside surface of your vitreous china toilet with mild soap and warm water. Wipe the entire surface completely dry with a clean, soft cloth. You may use soft abrasive cleaners when necessary to clean your toilet. Do not use strong abrasive cleaners, as they will scratch and dull the surface. Wipe any splashes of cleaner solutions from plastic or plated surfaces immediately. Use toilet bowl cleaners on the inside of the bowl only.

If the surface becomes excessively dirty, use a general purpose cleaner such as: Fantastik Soft Scrub

Multi Purpose, Scrub Free®Disinfectant Bathroom Cleaner,

Clorox Clean-Up Cleaner, Scrubbing Bubbles or Bon Ami

Over time, hard water deposits may clog toilet rim holes and trapways. To clean, use a commercial cleaner that is recommended for removing hard water deposits. Follow the cleaner manufacturer’s instructions.

All Purpose, Lysol®Basin, Tub and Tile Cleaner,

, Spic and Span Liquid, Comet®Liquid Bathroom

Bathroom Cleaner, Bar Keeper’s Friend®,

WARNING: Risk of property or product damage. Do not use in-tank cleaners in your toilet. Products containing chlorine (calcium hypochlorite) can seriously damage ﬁttings in the tank. This damage can cause leakage and property damage.

Kohler Company shall not be responsible or liable for any tank ﬁtting damage caused by the use of cleaners containing chlorine (calcium hypochlorite).

For Artist Edition toilets: Do not use bristle brushes or abrasive sponges to clean the surface of your Artist Edition toilet. They will scratch the decorated surface. Gold and Platinum used on decorative products are like ﬁne jewelry. Use only warm water to clean, and dry

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Care and Cleaning (cont.)

with a soft cloth. Do not let cleaners sit or soak on Artist Edition surfaces. Rinse and wipe the toilet surface to prevent soap buildup. If the surface of your Artist Edition toilet becomes excessively dirty, use Glass Plus

or a liquid dish soap with water.

Toilet Seats: Avoid using abrasive cleaners, detergents, disinfectants or cleaning products in aerosol cans.

Do not allow abrasive chemicals or cosmetics (such as ﬁngernail polish or aftershave) to come in contact with the toilet seat, as they can damage the ﬁnish.

Use a soft sponge or cloth to clean the toilet seat. Rinse the seat clean and dry with a soft towel. Let the seat air dry and ensure that the hinge area dries completely.

Clean the seat with dishwashing liquid and water or with any of the following products: Gel Gloss Formula 409 Glass Plus

All Purpose Cleaner, Mr. Clean®Lemon Fresh, Cinch®,

, or Fantastik®All Purpose.

, Scrub Free®Mildew Stain Remover,

Painted wood seats require special care and cleaning. Use only mild a detergent such as dishwashing soap.

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Threaded Rod

Water Line

Adjust the Water Level

Adjust the tank water level to the marked waterline. Rotate the threaded rod clockwise to raise the water level or

counterclockwise to lower the water level as needed.

Periodically check for leaks for several days following the installation.

Troubleshooting Guide

Troubleshooting Tips

NOTE: This troubleshooting guide is for general aid only. For warranty service, contact your dealer or wholesale distributor.

Troubleshooting Table

Symptoms Recommended Action

1. Poor ﬂush. A. Adjust the tank water level to match the

Kohler Co. 5 1006479-5-A

waterline.

B. Fully open the water supply shut-off

valve.

C. Clear obstructions from the trapway, jet, or

bowl rim holes.

D. Clear obstructions in the soil pipe or vent

pipe.

Troubleshooting Guide (cont.)

Symptoms Recommended Action

2. No ﬂush. A. Reconnect the ﬂapper chain to the trip

lever or ﬂush valve.

B. Adjust the ﬂapper chain assembly to

remove excessive slack.

3. The ﬁll valve turns

on/off by itself without the toilet

A. Adjust the ﬂapper chain for proper slack

so the ﬂapper is not held off the ﬂush

valve seat. being ﬂushed, or it runs, allowing water to enter the tank.

B. Clean or replace the ﬂapper if it is worn,

dirty, or misaligned with the ﬂush valve

seat, or if the ﬂush valve seat is damaged.

Replace the ﬂush valve seal or ﬂush valve.

C. Clean the ﬁll valve seat/seat washer of

debris, or replace the piston/seat washer

assembly.

D. Replace the ﬁll valve if the valve ﬂoat

sinks.

E. Adjust the tank water level if it is too

high.

4. Long tank ﬁll

cycle.

A. Fully open the water supply shut-off

valve.

B. Clean the valve inlet, valve head, or

supply line. Flush the lines.

5. Noisy tank ﬁll

cycle.

A. Partially close the water supply shut-off

valve if the water pressure to the toilet is

too high. Check the toilet performance

following any such adjustment.

B. Remove dirt or obstructions from the

valve head. Flush the lines.

One-Year Limited Warranty

For the U.S.A. and Canada Only

KOHLER free of defects in material and workmanship for one year from date of installation.

Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection discloses any such defects occurring in normal usage within one year after installation. Kohler Co. is not responsible for removal or installation costs.

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plumbing ﬁxtures, faucets and ﬁttings are warranted to be

One-Year Limited Warranty (cont.)

To obtain warranty service, contact Kohler Co. either through your Dealer, Plumbing Contractor, Home Center or E-tailer, or by writing Kohler Co., Attn.: Customer Service Department, 444 Highland Drive, Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within Canada and 001-877-680-1310 from within Mexico.

Implied warranties including that of merchantability and ﬁtness for a particular purpose are expressly limited in duration to the duration of this warranty, Kohler Co. disclaims any liability for special, incidental or consequential damages. Some states/provinces do not

allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages so these limitations and exclusions may not apply to you. This warranty gives you speciﬁc legal rights. You may also have other rights which vary from state/province to state/province.

This is our exclusive written warranty. Notes:

1. There may be variation in color ﬁdelity between catalog images and actual plumbing ﬁxtures.

2. Kohler Co. reserves the right to make changes in product characteristics, packaging or availability at any time with out notice.

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78132

Nut

85085**

Trip Lever Kit

1006495**

Trip Lever Kit

78132

Nut

83451

Valve Head

56094

Seal

52156

Hose

51261

Clip

Waterline

87296

Fill Valve

Service Parts

84678

Locknut

42398

Washer

42397

Nut

**Finish/color code required.

85307

Washer

87998

Flush Valve

83996

Gasket

85655

Flapper

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