M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
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1023246-5-C
Important Information
INSTRUCTIONS PERTAINING TO A RISK OF FIRE,
ELECTRICAL SHOCK, OR INJURY TO PERSONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: When using electrical products, basic precautions should always be followed,
including the following:
DANGER: Risk of personal injury. To reduce the risk of injury, do not permit children to use this
unit unless they are closely supervised at all times.
WARNING: Risk of personal injury. To avoid injury, exercise care when entering or exiting the
whirlpool.
WARNING: Risk of electric shock. Do not permit electric appliances (such as a hair dryer, lamp,
telephone, radio, or television) within 5’ (1.5 m) of this whirlpool.
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal
hyperthermia. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs
when the internal temperature of the body reaches a level several degrees above the normal body
temperature of 98.6°F (37°C). The symptoms of hyperthermia include an increase in the internal
temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia
include: (a) failure to perceive heat, (b) failure to recognize the need to exit the bath, (c)
unawareness of impending hazard, (d) fetal damage in pregnant women, (e) physical inability to
exit the bath, and (f) unconsciousness resulting in the danger of drowning.
WARNING: Risk of hyperthermia. People using medications and/or having an adverse medical
history should consult a physician before using a whirlpool equipped with a heater.
WARNING: Risk of scalding. Do not allow the water temperature in the whirlpool to exceed 104°F
(40°C).
The heater will automatically maintain the water temperature when the whirlpool is running, as long as the
water temperature does not exceed 104°F (40°C). The heater will disengage at higher temperatures.
An equipment grounding terminal is provided in the field wiring compartment. To reduce the risk of electric
shock, this terminal must be connected to the grounding means provided in the electric supply panel with a
conductor equivalent in size to the circuit conductors supplying this whirlpool.
A pressure wire connector is provided on the exterior of the pump or control within this unit to permit
connection of a bonding conductor between this unit and all other exposed metal in the vicinity, as needed to
comply with local requirements.
Use this whirlpool only for its intended purpose as described in this guide. Do not use attachments not
recommended by the manufacturer.
Never drop or insert any object into any opening. Keep small objects such as bath toys and bathing
accessories out of the whirlpool while the unit is running.
Do not operate this unit without the guard (cover) over the suction fitting.
The whirlpool must be connected only to a supply circuit that is protected by a Ground-Fault
Circuit-Interrupter (GFCI) or Residual Current Device (RCD). Such a GFCI or RCD should be provided by
the installer and should be tested on a routine basis. To test the GFCI or RCD, press the test button. The
GFCI or RCD should interrupt power. Press the reset button. Power should be restored. If the GFCI or RCD
fails to operate in this manner, the GFCI or RCD is defective. If the GFCI or RCD interrupts power to the
bath without the test button being pressed, a ground current is flowing, indicating the possibility of an
1023246-5-C2Kohler Co.
Important Information (cont.)
electric shock. Do not use this whirlpool bath. Disconnect the whirlpool and have the problem corrected by a
qualified service representative before using.
Flush your whirlpool system twice a month or more depending upon usage, as described in the ″Flush
System″ section of this guide.
Repeated use of personal care products containing oils can damage plastic whirlpool components. Do not use
heavy, vegetable-based shampoos or bath oils.
Whirlpool hydro-massage action can cause even a small amount of bubble bath, bath soap, shampoo, or bath
oil to foam excessively. For this reason, please don’t use these products during whirlpool operation.
FCC Compliance
FCC ID : N82-KOHLER001
Canada ID : 4554A-KOHLER001
Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Warning (Part 15.21)
Changes or modifications not expressly approved by the party responsible for compliance could void the
users’ authority to operate the equipment.
Table of Contents
Important Information.............................................................. 2
Service Parts................................................................... 13
Thank You For Choosing Kohler Company
Thank you for choosing Kohler Co. Your Kohler Co. product reflects the true passion for design,
craftsmanship, artistry, and innovation Kohler Co. stands for. We are confident its dependability and beauty
will surpass your highest expectations, satisfying you for years to come.
All information in this guide is based upon the latest product information available at the time of
publication. At Kohler Co. we strive to fulfill our mission of improving the level of gracious living for each
person who is touched by our products and services. We reserve the right to make changes in product
characteristics, packaging, or availability at any time without notice.
Please take a few minutes to review this guide. Pay special attention to the care and cleaning instructions.
Kohler Co.31023246-5-C
Your Kohler Whirlpool
Your new whirlpool is designed to stimulate, invigorate, and energize your body with comforting
hydro-massage therapy. The whirlpool consists of the following components:
Lighted User Keypad - Located within easy reach, allows you to turn the whirlpool on and off. It
also allows you to access all the whirlpool modes and regulate the water flow or pulse speed.
Remote Control - Places the whirlpool functions at your fingertips to further enhance your bathing
experience. The functions of the remote control are identical to the lighted user keypad.
Pump Motor - Provides quiet, variable speed power to circulate the water.
Heater - Automatically helps maintain a 104°F (40°C) water temperature, turns on when the
whirlpool is operating, and turns off when the pump motor is turned off. Using the lighted user
keypad, the heater may be turned off at any time while the pump is operating.
Effervescence - Eight effervescent ports emit thousands of champagne-like bubbles which provides a
relaxing, soothing experience.
Chromatherapy - Promotes relaxation and delivers a full spectrum of color. Chromatherapy may be
used with all modes of operation, even when the pump is not operating.
1023246-5-C4Kohler Co.
Activates Mode Selected
Increases Flow or Pulse
Indicator Bar
Rotate outer ring to
access desired mode.
Effervescence Mode
Decreases Flow or Pulse
Power On/Off
Chromatherapy - Specific Color
Chromatherapy Cycle
Heater On/Off
Lighted User Keypad
Available modes will be illuminated in blue. Active modes will be illuminated in green.
PowerTurns the whirlpool pump on and off. Icons illuminated in blue indicate available
Outer RingRotate the outer ring to the desired mode. The selected mode will flash blue.
OKActivates the desired mode.
Up ArrowIncreases the water flow when the Flexjet flow mode is active.
Indicator BarDisplays the water flow volume in the Flexjet flow mode.
Effervescence
Mode
Down ArrowDecreases the water flow when the Flexjet flow mode is active.
Chromatherapy
Cycle
HeaterAutomatically engages when the power icon is selected. Rotate the outer ring until the
Chromatherapy Specific Color
modes/features. Modes which are operating will be illuminated in green.
Ports activate to provide a gentle, soothing bubbling action.
Chromatherapy lights will automatically and continuously cycle through the eight colors:
white, violet, indigo blue, aqua blue, green, yellow, orange, and red. One cycle through all
eight colors takes approximately one minute.
heater mode is flashing, then press OK to turn the heater off. Press OK again to turn the
heater back on.
Press OK to activate, then use the up or down arrow to reach the desired color. Press OK
while the chromatherapy cycle is active to turn off the chromatherapy lights.
Operation
NOTE: If the whirlpool is not operating properly, consult the ″Troubleshooting″ section of this guide
before calling a qualified service representative.
Whirlpool
NOTICE: Do not allow the water temperature in the whirlpool to exceed 104°F (40°C). The heater will
automatically maintain the water temperature when the whirlpool is running, as long as the water
temperature does not exceed 104°F (40°C). The heater will disengage at higher temperatures.
Close the drain, then fill the whirlpool to a level at least 2″ (5.1 cm) above the highest effervescent
port. Using your hand, test the water temperature for comfort and safety. Carefully enter the bath.
Press the power icon to turn on the whirlpool pump and heater. Water will flow at medium volume.
Press the up or down arrow icons to increase or decrease the water flow. The indicator bar will
display the water flow volume.
If desired, turn the heater off by pressing the heater icon. Press the button a second time to turn the
heater back on.
Kohler Co.51023246-5-C
Operation (cont.)
Press the power icon a second time to turn off the whirlpool pump and heater.
NOTE: The pump and heater will automatically stop after approximately 20 minutes of continuous
operation. If desired, press the power icon to reactivate the pump and heater.
Carefully exit the bath, then open the drain to empty the whirlpool.
Effervescence
Rotate the outer ring until the effervescence icon is flashing, then press OK to activate the
effervescence ports. The water flow volume will remain as previously set. Press OK while the
effervescence mode is flashing to turn off the effervescence ports.
Chromatherapy
NOTE: The chromatherapy modes may be used with all modes of operation, even when the pump is not
operating.
Rotate the outer ring to select the chromatherapy mode, then press OK to activate the
chromatherapy lights. Press OK while the chromatherapy mode is active to turn off the
chromatherapy lights.
Rotate the outer ring to select chromatherapy specific color selection, then press OK. Use the up or
down arrow to reach the desired color. Press OK while the chromatherapy specific color selection is
active to turn off the chromatherapy lights.
1023246-5-C6Kohler Co.
Activates Mode
Selected
Power
Increases Flow
or Pulse
Mode Selector
Decreases Flow
or Pulse
Remote Control
Operate
The remote control, which functions are identical to the user keypad, places the whirlpool functions at
your fingertips to further enhance your bathing experience. The remote control is waterproof, so it may be
used in the bath and will float in the water.
PowerTurn the whirlpool or heater on and off.
Mode SelectorFunctions in the same way as the outer ring on the user keypad. When pressed, one of the
OKActivates the desired mode.
Up ArrowIncreases the water flow or pulse.
Down ArrowDecreases the water flow or pulse.
Program
NOTE: Programming of the remote control is normally not required. However, programming the remote
control to the user keypad may be necessary if: (1) more than one device in or near the vicinity of your
home uses a remote control or (2) you replace your remote control or pump control.
Turn the whirlpool power on.
Turn off all modes of operation. Wait approximately one minute until the keypad darkens
completely (sleep mode).
On the user keypad, press the up arrow, down arrow, and the ″OK″ button simultaneously. The
bottom LED on the user keypad indicator bar will begin flashing.
While the bottom LED is flashing, press the ″OK″ button on the user keypad. A light sequence will
illuminate up and down the indicator bar.
While the light sequence is active, press any button on the remote control. The program will
download and the user keypad will darken. The user keypad will now respond only to this remote
control.
modes will flash on the user keypad. When pressed again, the next mode in clockwise
order will flash. When the desired mode is flashing, press ″OK″ to activate it.
Batteries
Unscrew the end cap of the remote control, as shown.
Insert two AAA batteries.
Securely tighten the end cap, making sure the end cap contacts the seal.
Kohler Co.71023246-5-C
Care and Cleaning
For best results, keep the following in mind when caring for your KOHLER product:
•
Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
•
Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
•
Do not allow cleaners to soak on surfaces.
•
Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Flush System
NOTE: Flush your whirlpool system twice a month or more, depending upon usage.
Turn the jet trim rings fully clockwise to remove air induction.
Fill the whirlpool with warm water to a level at least 2″ (5.1 cm) above the highest jets, or leave
water in the whirlpool after using.
Add 2 teaspoons (10 ml) of a low-foaming, powder automatic dishwasher detergent and 20 ounces
(590 ml) of household bleach (5% - 6% sodium hypochlorite) to the water.
Run the whirlpool for 5 to 10 minutes. Turn off the whirlpool and drain.
If desired, rinse the bath surfaces with water.
Rinse the surfaces of the jets, faucet, handrails, and drain, and wipe them dry with a soft cloth.
Warranty
ONE-YEAR LIMITED WARRANTY
KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year
from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one (1) year after installation. Kohler Co. is not
responsible for removal or installation costs. Use of in-tank toilet cleaners will void the warranty.
To obtain warranty service contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Care Center, 444 Highland Drive, Kohler, WI
53044, USA, or by calling 1-800-4-KOHLER (1-800-456-4537) from within the USA and Canada, and
001-800-456-4537 from within Mexico, or visit www.kohler.com within the USA, www.ca.kohler.com from
within Canada, or www.mx.kohler.com in Mexico.
IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS
WARRANTY. KOHLER CO. AND/OR SELLER DISCLAIM ANY LIABILITY FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states/provinces do not allow limitations on
how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential
damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal
rights. You may also have other rights which vary from state/province to state/province.
This is Kohler Co.’s exclusive written warranty.
Warranty
KOHLER CO.
It is recommended that at the time of purchase, you verify that all accessories and components are complete
in this package.
1023246-5-C8Kohler Co.
Warranty (cont.)
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the
date of purchase as shown on the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-800-456-4537.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Kohler Co.91023246-5-C
Housing
Flange
Flange Removal Tool
Whirlpool
Troubleshooting
NOTICE: This section is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct any electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Remove the Port
Insert the flange removal tool (provided) into the opening of the port.
Place your thumb against the whirlpool wall while firmly grasping the flange removal tool.
Pull the flange removal tool until the flange pulls free from the housing.
Reinstall the Port
NOTE: Do not use force when reinstalling the port.
Carefully insert the flange into the housing, then lightly push and rotate the flange until it snaps
into position.
Verify the port is installed correctly. Remove and reinstall, if necessary.
Troubleshooting Table
User Keypad and Pump
SymptomsProbable CausesRecommended Action
1.User keypad does not
illuminate when power
button is pressed or outer
ring is rotated.
2.User keypad is
illuminated, but does not
respond to buttons or
outer ring.
1023246-5-C10Kohler Co.
A. No power to control.A. Check wiring and connect power.
B. GFCI or RCD tripped.B. Reset GFCI or RCD.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.D. Replace user keypad.
E. Control does not work.E. Replace control.
A. Control program is locked.A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.C. Replace user keypad.
D. Control does not work.D. Replace control.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
Troubleshooting (cont.)
User Keypad and Pump
SymptomsProbable CausesRecommended Action
3.User keypad indicator bar
keeps scanning at
power-up.
4.User keypad is
illuminated, but pump
will not start.
5.Motor runs but pump will
not prime (cavitates).
6.Pump stops before 18
minutes.
7.Pump does not
automatically stop after 22
minutes.
8.Pump will not turn off
when the power button
on user keypad is
pressed.
9.Pump operates but
variable speed feature
does not work.
10. Bath water cools while
pump is operating.
11. Noisy operation.A. Pump banding straps have not
A. Control program is locked.A. Reset GFCI or RCD.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.C. Replace user keypad.
D. Control does not work.D. Replace control.
A. Power cord from pump to
control is loose, disconnected or
damaged.
B. Pump does not work.B. Replace pump.
C. Control does not work.C. Replace control.
A. Pump is shimmed too high.A. Lower pump/control to subfloor
B. Small air leak at pump inlet.B. Securely tighten nut(s) on intake
C. Motor/pump does not work.C. Replace motor/pump.
D. Control does not work.D. Replace control.
A. GFCI or RCD tripped.A. Identify source of fault, and correct.
B. Suction is blocked.B. Remove obstruction.
C. Jets are blocked.C. Remove blockage.
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
A. User keypad does not work.A. Replace user keypad.
B. Control does not work.B. Replace control.
A. Motor/pump does not work.A. Replace motor/pump.
B. Control does not work.B. Replace control.
A. Water temperature above 104°F
(40°C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected or damaged.
D. Heater does not work.D. Replace heater.
E. Control does not work.E. Replace control.
been cut.
B. Dry or dislodged jet O-ring
(squeal).
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
A. Check wiring for proper
connections.
level.
side of pump.
Reset GFCI or RCD.
D. Check for blockage at suction
and/or jets. Remove blockage and
allow motor to cool.