M product numbers are for Mexico (i.e. K-12345M)
Los números de productos seguidos de M corresponden a México
(Ej. K-12345M)
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Español, página ″Español-1”
1042951-5-B
Operating Instructions
INSTRUCTIONS PERTAINING TO A RISK OF FIRE,
ELECTRICAL SHOCK, OR INJURY TO PERSONS
READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
WARNING: When using electrical products, basic precautions should always be followed,
including the following:
DANGER: Risk of personal injury. To reduce the risk of injury, do not permit children to use this
unit unless they are closely supervised at all times.
WARNING: Risk of personal injury. To avoid injury, exercise care when entering or exiting the
whirlpool.
WARNING: Risk of electric shock. Do not permit electric appliances (such as a hair dryer, lamp,
telephone, radio, or television) within 5’ (1.5 m) of this whirlpool.
WARNING: Risk of hyperthermia. People using medications and/or having an adverse medical
history should consult a physician before using a whirlpool equipped with a heater.
An equipment grounding terminal is provided in the field wiring compartment. To reduce the risk of electric
shock, this terminal must be connected to the grounding means provided in the electric supply panel with a
conductor equivalent in size to the circuit conductors supplying this whirlpool.
A pressure wire connector is provided on the exterior of the pump or control within this unit to permit
connection of a bonding conductor between this unit and all other exposed metal in the vicinity, as needed to
comply with local requirements.
Use this whirlpool only for its intended purpose as described in this manual. Do not use attachments not
recommended by the manufacturer.
Never drop or insert any object into any opening.
Do not operate this unit without the guard (cover) over the suction fitting.
The whirlpool must be connected only to a supply circuit that is protected by a Ground-Fault
Circuit-Interrupter (GFCI) or Earth-Leakage Circuit-Breaker (ELCB). Such a GFCI or ELCB should be
provided by the installer and should be tested on a routine basis. To test the GFCI or ELCB, press the test
button. The GFCI or ELCB should interrupt power. Press the reset button. Power should be restored. If the
GFCI or ELCB fails to operate in this manner, the GFCI or ELCB is defective. If the GFCI or ELCB interrupts
power to the bath without the test button being pressed, a ground current is flowing, indicating the
possibility of an electric shock. Do not use this whirlpool bath. Disconnect the whirlpool and have the
problem corrected by a qualified service representative before using.
WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal
hyperthermia. Prolonged immersion in hot water may induce hyperthermia. Hyperthermia occurs
when the internal temperature of the body reaches a level several degrees above the normal body
temperature of 98.6° F (37° C). The symptoms of hyperthermia include an increase in the internal
temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia
include: (a) failure to perceive heat, (b) failure to recognize the need to exit the bath, (c) unawareness
of impending hazard, (d) fetal damage in pregnant women, (e) physical inability to exit the bath, and
(f) unconsciousness resulting in the danger of drowning.
IMPORTANT! Flush your whirlpool system twice a month or more depending upon usage, as described
in the cleaning instructions in this manual.
Do not allow the water temperature in the whirlpool to exceed 104° F (40° C).
1042951-5-B2Kohler Co.
Operating Instructions (cont.)
Keep small objects such as bath toys and bathing accessories out of the whirlpool while the unit is running.
Repeated use of personal care products containing oils can damage plastic whirlpool components. Do not use
heavy, vegetable-based shampoos or bath oils.
Whirlpool hydro-massage action can cause even a small amount of bubble bath, bath soap, shampoo, or bath
oil to foam excessively. For this reason, please don’t use these products during whirlpool operation.
Service Parts ................................................................... 14
Thank You For Choosing Kohler Company
Thank you for choosing the Bold Look of Kohler. Kohler craftsmanship offers you a rare combination of
proven performance and graceful sophistication that will satisfy you for years to come. The dependability
and beauty of your Kohler product will surpass your highest expectations. We’re very proud of our products
here at Kohler and we know you will be too.
Please take a few minutes to study this Homeowners Guide. Pay special attention to the care and cleaning
instructions.
All information in this manual is based upon the latest product information available at the time of
publication. At Kohler, we constantly strive to improve the quality of our products. We reserve the right to
make changes in product characteristics, packaging or availability at any time without notice.
Kohler Co.31042951-5-B
The user keypad allows you to turn
the whirlpool and heater on and off
and regulate the water flow.
The bath provides a reservoir
for the hydro-massage action.
Adjustable jets allow you to
adjust the air and water flow
and direction.
NOTE:
Bath shown for
illustrative purposes.
Your bath model may vary.
The pump motor provides
quiet, variable speed power
to circulate the water.
The heater helps
maintain the water
temperature up to
104˚F (40˚C).
Your Kohler Whirlpool
Your new whirlpool is designed to stimulate, invigorate, and energize your body with comforting
hydro-massage therapy. The whirlpool consists of the following components:
•
Bath - The bath acts as a reservoir for water and provides a location for the hydro-massage action.
•
User Keypad - Located within easy reach, the keypad allows you to turn the whirlpool on and off.
It also allows you to access all the whirlpool modes and regulate the water flow or pulse speed.
Symbols illuminated in blue indicate available modes/features. Active modes will be illuminated in
green.
•
Pump Motor -The pump motor provides quiet, variable speed power to circulate the water and
create the soothing hydro-massage action. Your whirlpool uses one pump motor.
•
Adjustable Jets - The adjustable jets may be positioned to optimize their hydro-massage effect. The
trim on the adjustable jets allow you to adjust the air and water flow.
•
Heater - The heater is designed to automatically help maintain the temperature of the water up to
104° F (40° C) to enhance your hydro-massage experience. The heater turns on automatically when
the whirlpool is operating, and turns off when the pump motor is turned off. The heater may be
turned off through the keypad at any time while the pump motor is operating.
•
Pillows - The pillows provide a comfortable place to rest your head as you relax.
•
Remote Control - The waterproof remote control brings all the whirlpool features to your fingertips.
•
Chromatherapy Lights - This mode provides up to eight different color effects to suit your mood.
1042951-5-B4Kohler Co.
Activates Mode
Selected
Flexjet Flow Mode
Increases Flow
or Pulse Rate
Rotate outer
ring to access
Indicator Bar - Shows
Water Flow Volume
desired mode.
Chromatherapy Specific Color
Lighted User Keypad
Power
On/Off
Heater
On/Off
Chromatherapy
Cycle
Decreases
Flow
User Keypad Operation
NOTE: Symbols illuminated in blue indicate available modes/features. Active modes will be illuminated
in green.
Power On/Off - The whirlpool pump turns on and off using the power button.
Heater On/Off - The heater automatically engages when the whirlpool is turned on. To turn the
heater off, rotate the outer ring until the heater mode is flashing and press ″OK.″ Press ″OK″ again
to turn the heater back on. The heater will help to maintain the water temperature up to 104° F (40°
C).
Outer Ring - Rotate the outer ring to the desired mode. The selected mode will flash (blue).
Activate Button - Press ″OK″ to activate the desired mode.
Flexjet Mode - When active, this mode allows you to adjust the water flow to the six Flexjets by
pressing the up or down arrows.
Chromatherapy Cycle - Chromatherapy lights will automatically and continuously cycle through
the eight colors: white, violet, indigo blue, aqua blue, green, yellow, orange, and red. One cycle
through all eight colors takes approximately one minute.
Chromatherapy Specific Color Selection - When this mode is selected, you may choose a specific
color for the bath.
Indicator Bar - The indicator bar displays the water flow volume in the Flexjet mode.
Down Arrow - Decrease the water flow by pressing the down arrow when the Flexjet mode is
active.
Up Arrow - Increase the water flow by pressing the up arrow when the Flexjet mode is active.
Chromatherapy Operation
NOTE: Chromatherapy may be used with all modes of operation. Chromatherapy may also be used when
the pumps are not operating.
Chromatherapy Cycle -When this mode is activated, the chromatherapy lights will automatically and
continuously cycle through all eight colors: white, violet, indigo blue, aqua blue, green, yellow, orange,
and red. One cycle through all eight colors takes approximately one minute.
Rotate the outer ring on the keypad to select this mode and press ″OK″ to activate it.
Press ″OK″ while the chromatherapy mode is active to turn off this mode.
Chromatherapy Specific Color Selection - When this mode is activated, you may choose a specific color
for the bath.
Kohler Co.51042951-5-B
Chromatherapy Operation (cont.)
Rotate the outer ring on the keypad to select this mode and press ″OK″ to activate it.
Use the up or down arrows to reach the desired color and press ″OK″ to activate the desired color.
1042951-5-B6Kohler Co.
Fill with water 2" (5.1 cm)
above the highest jet.
Turn the Flexjet
trim clockwise to
decrease the flow.
Position the jet nozzles
to direct the water flow
as desired.
Turn the Flexjet trim
counterclockwise to
increase the flow.
Filling and Operating Your Whirlpool
NOTE: Please read these steps carefully before operating your whirlpool.
NOTE: The water temperature in the whirlpool should not exceed 104° F (40° C). The heater will
automatically turn off as the water temperature approaches 104° F (40° C) and will remain off until the
water cools.
Turn the jet trim fully counterclockwise. Position the jet nozzles so they face down toward the basin.
Close the drain and fill the bath to a level at least 2″ (5.1 cm) above the top of the highest jet.
Place your hand in the bath to test the water temperature for comfort and safety, then carefully
enter the bath.
Press the ″Power On/Off″ button on the keypad to activate the whirlpool. The heater will turn on
and the whirlpool will start at a medium water flow volume. Three small lights near the whirlpool
floor will illuminate until the keypad goes into sleep mode.
Press the up/down arrow buttons to increase or decrease the water flow volume. The indicator bar
in the center of the keypad displays the current water flow volume.
Rotate the jet trim clockwise to reduce the air/water flow or counterclockwise to increase the
air/water flow.
Position the Flexjet nozzles to direct the water flow to maximize your hydro-massage experience.
To turn the heater off, rotate the outer ring of the keypad until the heater mode is flashing and press
the ″OK″ button. Press ″OK″ again to turn the heater back on.
Press the ″Power On/Off″ button to turn the whirlpool off. The three small lights near the whirlpool
floor will remain illuminated until the keypad goes into sleep mode.
Repeat the steps above to verify the second keypad is operating properly, less the chromatherapy
functions.
NOTE: The whirlpool will automatically shut off approximately 20 minutes after continuous operation.
You may reactivate the whirlpool by pressing the ″Power On/Off″ button.
Kohler Co.71042951-5-B
Activates
Mode
Selected
Power
Increases
Flow or
Pulse
Mode
Selector
Decreases
Flow or
Pulse
FCC Compliance
FCC ID : N82-KOHLER001
Canada ID : 4554A-KOHLER001
Compliance Statement (Part 15.19)
This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired
operation.
Warning (Part 15.21)
Changes or modifications not expressly approved by the party responsible for compliance could void the
users authority to operate the equipment.
Remote Control
The remote control places the whirlpool functions at your fingertips to further enhance your bathing
experience. The functions of the remote are identical to the user keypad. You may turn the whirlpool on and
off, increase or decrease the volume of the water flow (when the Flexjet mode is active), turn the
chromatherapy lights on and off, turn the heater on and off, and select a specific chromatherapy color with
the press of a button on the remote control keypad.
The mode selector button functions in the same way as the outer ring on the keypad. When ″M″ is pressed,
one of the modes will flash on the user keypad. If ″M″ is pressed again, the next mode in clockwise order
will flash. When the desired mode is flashing, press ″OK″ to activate it.
When the Flexjet mode is active, the arrows will increase or decrease the water flow volume.
The waterproof remote control is designed to be used in the bath and will float in the water.
Two AAA batteries are used in the remote control. To replace, simply unscrew the endcap and insert the
batteries, as shown above. Tighten the endcap securely, making sure the endcap makes contact with the
seal.
Programming the Remote Control
NOTE: Programming of the remote control is not required. However, if more than one device in your
home or in the near vicinity of your home uses a remote control, it may be necessary to program this
remote control to the user keypad. If you replace your remote control or replace the pump control, it may
be necessary to program the remote control.
1042951-5-B8Kohler Co.
Programming the Remote Control (cont.)
Turn the whirlpool power on.
Turn off all modes of operation. Wait approximately one minute until the keypad darkens
completely.
On the user keypad, press the up arrow, down arrow and the ″OK″ button simultaneously. The
bottom LED on the keypads indicator bar will begin flashing.
While the LED is flashing, press the ″OK″ button on the keypad. A light sequence will illuminate up
and down the indicator bar.
While the indicator bar light sequence is active, press any button on the remote control. The
program will download and the user keypad will darken. The user keypad will now respond only
to this remote control.
Cleaning Your Acrylic Whirlpool
Do not use abrasive cleansers or solvents on acrylic surfaces.
Wipe out the product with a soft cloth after each use.
Avoid detergents, disinfectants, or cleaning products in aerosol cans.
If the surface gets excessively dirty you can use a general purpose cleaner such as: Formula 409®All
Purpose Cleaner, Gel Gloss
Clean
Lemon Fresh, Cinch®, Glass Plus®, or Fantastik®All Purpose.
®
(Bath and Shower only), Scrub Free®Mildew Stain Remover, Mr.
®
NOTE: To restore dull or scratched units: Apply white automotive polishing compound with a clean rag.
Rub scratches and dull areas vigorously. Wipe off residue. Follow with a coat of white automotive paste
wax. Do not wax areas where you walk or stand.
Cleaning Your Keypad and Remote Control
Use a soft cloth to wipe the keypad and remote control after each use. If the surface becomes dirty,
use a non-abrasive soap and warm water to clean.
Cleaning Your Removable Pillows
Clean your pillows twice a month or more, depending upon usage. Use mild soap and water on a
clean, soft cloth for routine cleaning. To clean stubborn stains, remove the pillows from the
whirlpool and use a high-quality cleaner recommended for vinyl. Periodically, use a vinyl treatment
product to rejuvenate the appearance of your pillows.
Flushing Your Whirlpool System
Flush your whirlpool system twice a month or more, depending upon usage. Use the following sequence:
Turn the jet trim rings fully clockwise to remove air induction.
Fill the whirlpool with warm water above the backjet level probes or leave water in the whirlpool
after using.
Add 2 tablespoons (30 ml) of a low-foaming dishwasher detergent and 20 ounces (590 ml) of
household bleach (5% - 6% sodium hypochlorite) to the water.
Run the whirlpool for 5 to 10 minutes. Turn off the whirlpool and drain.
If desired, rinse the bath surfaces with water.
Rinse the surfaces of the jets, faucet, handrails, drain, etc. and wipe them dry with a soft cloth.
Kohler Co.91042951-5-B
Limited One-Year Warranty
For the U.S.A. and Canada Only
KOHLER®plumbing fixtures, faucets and fittings are warranted to be free of defects in material and
workmanship for one year from date of installation.
Kohler Co. will, at its election, repair, replace or make appropriate adjustment where Kohler Co. inspection
discloses any such defects occurring in normal usage within one year after installation. Kohler Co. is not
responsible for removal or installation costs.
To obtain warranty service, contact Kohler Co. either through your Dealer, Plumbing Contractor, Home
Center or E-tailer, or by writing Kohler Co., Attn.: Customer Service Department, 444 Highland Drive,
Kohler, WI 53044, USA, or by calling 1-800-4-KOHLER from within the USA, 1-800-964-5590 from within
Canada and 001-877-680-1310 from within Mexico.
Implied warranties including that of merchantability and fitness for a particular purpose are expressly
limited in duration to the duration of this warranty, Kohler Co. disclaims any liability for special,
incidental or consequential damages. Some states/provinces do not allow limitations on how long an
implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages so these
limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also
have other rights which vary from state/province to state/province.
This is our exclusive written warranty.
Notes:
1. There may be variation in color fidelity between catalog images and actual plumbing fixtures.
2. Kohler Co. reserves the right to make changes in product characteristics, packaging or availability at any
time with out notice.
KOHLER CO.
It is recommended that at the time of purchase, you verify that all accessories and components are complete
in this package.
This Kohler product is warranted to be free of defects in material and workmanship for one (1) year from the
date of purchase as shown on the invoice or receipt.
1. Kohler Co. will only service its commercialized products through its authorized distributors.
2. To obtain warranty service, please present the invoice and corresponding warranty.
3. Through its authorized distributors, Kohler Co. promises to repair the defective product or provide a new
replacement or an equivalent model (in those cases that the model has been discontinued) when the product
is beyond repair, without any charge to the consumer.
4. The time of repair will not exceed six (6) weeks commencing on the date the product is received.
5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
1042951-5-B10Kohler Co.
One-Year Warranty - For Mexico (cont.)
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11
Troubleshooting Procedures
This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Whirlpool System
SymptomsProbable CausesRecommended Action
1.User keypad does not
illuminate when power button
is pressed or outer ring is
rotated.
2.Motor starts, but all jets are not
functioning.
3.User keypad is illuminated, but
does not respond to buttons or
outer ring.
4.User keypad indicator bar
keeps scanning at power-up.
A. No power to control.A. Check wiring and connect
B. GFCI or ELCB tripped.B. Reset GFCI or ELCB.
C. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
D. User keypad does not work.D. Replace user keypad. Refer to
E. Control does not work.E. Replace control. Refer to the
A. Jet is closed.A. Rotate jet trim
B. Jet not installed correctly.B. Reinstall jet; check for O-ring
C. Jets are blocked.C. Remove blockage.
A. Control program is locked.A. Reset GFCI or ELCB.
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. User keypad does not work.C. Replace user keypad. Refer to
D. Control does not work.D. Replace control. Refer to the
A. Control program is locked.A. Reset GFCI or ELCB.
power. If problem persists,
Refer to the installer/dealer.
C. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to
the installer/dealer.
the installer/dealer.
installer/dealer.
counterclockwise to open.
damage.
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to
the installer/dealer.
the installer/dealer.
installer/dealer.
Kohler Co.111042951-5-B
Troubleshooting Procedures (cont.)
SymptomsProbable CausesRecommended Action
B. Wiring harness from user
keypad to control is loose,
disconnected, or damaged.
C. User keypad does not work.C. Replace user keypad. Refer to
D. Control does not work.D. Replace control. Refer to the
5.User keypad is illuminated, but
pump will not start.
6.Motor runs but pump will not
prime (cavitates).
7.Pump stops before 18 minutes.A. GFCI or ELCB tripped.A. Identify source of fault, and
8.Pump does not automatically
stop after 22 minutes.
9.Pump will not turn off when
the power button on user
keypad is pressed.
10. Pump operates but variable
speed feature does not work.
11. Bath water cools while pump
is operating.
12. Noisy operation.A. Pump banding straps have not
A. Power cord from pump to
control is loose, disconnected,
or damaged.
B. Pump does not work.B. Replace pump. Refer to the
C. Control does not work.C. Replace control. Refer to the
A. Motor/Pump is shimmed too
high.
B. Small air leak at pump inlet.B. Securely tighten nut(s) on
C. Motor/pump does not work.C. Replace motor/pump. Refer to
D. Control does not work.D. Replace control. Refer to the
B. Suction is blocked.B. Remove obstruction.
C. Jets are blocked.C. Remove blockage.
D. Motor overheated and
protection device activated.
A. 20-minute timer inadvertently
disabled.
A. User keypad does not work.A. Replace user keypad. Refer to
B. Control does not work.B. Replace control. Refer to the
A. Motor/pump does not work.A. Replace motor/pump. Refer to
B. Control does not work.B. Replace control. Refer to the
A. Water temperature above 104°
F (40° C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to control is
loose, disconnected, or
damaged.
D. Heater does not work.D. Replace heater. Refer to the
E. Control does not work.E. Replace control. Refer to the
been cut.
B. Check wiring for proper
connections. Replace wiring
harness if necessary. Refer to
the installer/dealer.
the installer/dealer.
installer/dealer.
A. Check wiring for proper
connections. If problem
persists, Refer to the
installer/dealer.
installer/dealer.
installer/dealer.
A. Lower pump/control to
subfloor level.
intake side of pump.
the installer/dealer.
installer/dealer.
correct. Reset GFCI or ELCB.
D. Check for blockage at suction
and/or jets. Remove blockage
and allow motor to cool.
A. See service manual.
the installer/dealer.
installer/dealer.
the installer/dealer.
installer/dealer.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper
connections. Refer to the
installer/dealer.
installer/dealer.
installer/dealer.
A. Cut pump banding straps with
tin snips.
1042951-5-B12Kohler Co.
Troubleshooting Procedures (cont.)
SymptomsProbable CausesRecommended Action
B. Dry or dislodged jet O-ring
(squeal).
B. Remove jet, replace and
lubricate O-ring, and reinstall
jet.
13. Remote control does not work.A. Batteries improperly installed
A. Replace batteries.
or dead.
B. Antenna on wiring harness is
damaged.
C. Remote control not
programmed correctly.
B. Replace wiring harness. Refer
to the installer/dealer.
C. See homeowners guide or
service manual.
D. Remote control does not work.D. Replace remote control.
E. Control does not work.E. Replace control. Refer to the
installer/dealer.
14. Lights near whirlpool floor do
not work.
A. Wiring damage.A. Check for loose or damaged
wires. Repair or replace as
needed.
Troubleshooting the Chromatherapy Lights
SymptomsProbable CausesRecommended Action
15. Chromatherapy lights do not
work.
A. Loose, disconnected, or
damaged wiring/connections.
A. Check wiring for proper
connections. Replace wiring if
necessary. Refer to the
installer/dealer.
B. Control does not work.B. Replace control. Refer to the
installer/dealer.
Kohler Co.131042951-5-B
1019933
Chromatherapy Lights
93841
Screw
1010618
Elbow
*Note: All tubing 1" unless otherwise noted.
95462**
Pillow
1012821
Light Housing
1049953
Lens
1049954
Nut
1048233
LED Lighting
Harness
Tee Heater
1048232
Plug/Wire
Assembly
1015017
Plug/Wire
Assembly
1-1/2" Tubing
1-1/2" Tubing
1-1/2" Tubing
**Finish/color code must be specified when ordering.