Kofax VRS User Manual

4.5

Installation Guide

10300852-000

© 2009 Kofax, Inc., 15211 Laguna Canyon Road, Irvine, California 92618, U.S.A. All rights
reserved. Use is subject to license terms.

Third-party software is copyrighted and licensed from Kofax’s suppliers.

This product is protected by U.S. Patent No. 6,370,277.

THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS
OF KOFAX, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT
THE PRIOR EXPRESS WRITTEN PERMISSION OF KOFAX, INC.

Kofax, the Kofax logo, VirtualReScan, the “VRS VirtualReScan” logo, and VRS are
trademarks or registered trademarks of Kofax, Inc. in the U.S. and other countries. All other
trademarks are the trademarks or registered trademarks of their respective owners.

U.S. Government Rights Commercial software. Government users are subject to the Kofax,
Inc. standard license agreement and applicable provisions of the FAR and its supplements.

You agree that you do not intend to and will not, directly or indirectly, export or transmit the
Software or related documentation and technical data to any country to which such export or
transmission is restricted by any applicable U.S. regulation or statute, without the prior
written consent, if required, of the Bureau of Export Administration of the U.S. Department
of Commerce, or such other governmental entity as may have jurisdiction over such export
or transmission. You represent and warrant that you are not located in, under the control of,
or a national or resident of any such country.

DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESS OR IMPLIED
CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR
NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH
DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

Contents

How to Use This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Training. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Kofax Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using VRS with Your Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

VRS Professional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

VRS Scanners: Certified vs. Non-Certified . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

VRS Component Installers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using VRS with the Adrenaline Image Processing Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Administrator Rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Minimum Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Recommended Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

TWAIN and ISIS Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

USB and FireWire Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

PCI Slot Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Peripheral Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Certified Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Certified Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Certified SCSI Scanner Controllers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Installation Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

VRS and Kofax Capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

VirtualReScan (VRS) Installation Guide 3

Installing VRS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Installation Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Install the VRS Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Post-Installation License Activation / Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Activating a VRS Professional License After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Demonstration Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Evaluation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Activating a VRS License Without an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . 44

Registering a VRS Basic License After Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Registering a VRS Basic License Without an Internet Connection . . . . . . . . . . . . . . . . . . . 48

Upgrading Your VRS License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Install the SCSI Scanner Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Attach the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

TWAIN Installations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

USB and FireWire Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Post USB/FireWire Driver Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Verify the Scanner Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Resolve the Found New Hardware Wizard Event. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Install the Scanning Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Checking for Product Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Automatic Update Checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Manual Update Checking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Checking for, Downloading, and Installing Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Removing Product Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Installing an Adrenaline SCSI Scanner Controller. . . . . . . . . . . . . . .63

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Install the SCSI Scanner Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

4 VirtualReScan (VRS) Installation Guide

Create or Configure a Scan Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Testing with VCDemo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Removing VRS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Removing VRS and Related Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Deactivating Your License Without an Internet Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using VCDemo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Starting VCDemo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Source Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Imaging Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

VirtualReScan (VRS) Installation Guide 5

6 VirtualReScan (VRS) Installation Guide

How to Use This Guide

Introduction

This guide includes the information that you will need to successfully install
VirtualReScan (VRS). The guide outlines the basic system requirements and gives you
step-by-step procedures for installing VRS. Additionally, the guide includes
instructions for installing an Adrenaline SCSI scanner controller on your computer.

This guide is written with the assumption that you are familiar with basic Windows
functionality and that you know how to set up and use a scanner with your scanning
application.

Related Documentation

The VRS Installation Guide is just one piece in the VRS documentation set. Your VRS
product also includes related documentation, as outlined in this section.

VRS User’s Guide

The VRS User’s Guide includes instructions for using VRS and explains the product
features in detail. The guide is intended for all potential scan operators, regardless of
their scanning expertise. This guide is available in PDF format from the VRS user
interface, from your installation disk, and from the Support | Online Documentation
pages on the Kofax Web site at www.kofax.com.

VirtualReScan (VRS) Installation Guide 7

VRS Online Help

The online Help provides on-screen assistance with the VRS product. You can access
the online Help by pressing F1 from the VRS user interface, or by selecting the Help
menu in the VRS Interactive Viewer.

VRS Release Notes

Late-breaking product information is available from the VRS Release Notes, which are
available in PDF format when you select Support | Online Documentation from the
Kofax Web site at www.kofax.com. Read the release notes carefully, as they contain
information that may not be available in the other VRS documentation.

Training

Kofax offers both classroom and computer-based training that will help you make the
most of your Kofax solution. Visit the Kofax Web site at www.kofax.com for complete
details about the available training options and schedules.

Kofax Technical Support

For technical information about Kofax products, visit the Kofax Web site at
www.kofax.com and select an appropriate option from the Support menu. The Kofax
Support pages provide product-specific information, such as current revision levels,
the latest drivers and software patches, online documentation and user guides,
updates to product release notes (if any), technical tips, and an extensive searchable
knowledgebase. You can find VRS FAQs on the VRS Support pages.

8 VirtualReScan (VRS) Installation Guide

The Kofax Web site also contains information that describes support options for Kofax
products. Please review the site for details about the available support options.

If you need to contact Kofax Technical Support, please have the following information
available:

 VRS version and license level
 Scanning application and version number
 Operating system and service pack version
 Scanner make and model
 SCSI scanner controller (if applicable)
 Special/custom configuration or integration information

VirtualReScan (VRS) Installation Guide 9

10 VirtualReScan (VRS) Installation Guide

Overview

Introduction

VirtualReScan (VRS) is an image enhancement tool intended to provide the best
possible image quality across the widest range of document types. VRS works hand­in-hand with your scanning application and scanner to ensure that every scanned
image meets your quality standards. Through instant detection of poor image quality,
VRS performs automatic image enhancements. VRS provides a set of interactive
adjustment controls to eliminate guesswork with easy, real-time image correction.

This guide gives you important information about installing VRS:

 System requirements that must be met to ensure a successful VRS installation
 Background information that will help you during the VRS installation process
 Step-by-step instructions that walk you through the VRS installation procedure

Additionally, this guide explains how to install an Adrenaline SCSI scanner controller
on your computer. This SCSI controller includes scanner drivers and offers improved
scanning throughput and image processing functions. Adrenaline controllers support
scanning applications based on an ImageControls toolkit, an ISIS programming
interface, or a TWAIN programming interface.

Using VRS with Your Scanner

The VRS license categories are based on support for feature sets (VRS Basic and
VRS Professional), as well as scanner throughput (pages per minute or ppm). VRS can

VirtualReScan (VRS) Installation Guide 11

be used with a wide range of certified scanners that accommodate different levels of
throughput.

Table 1. VRS License Categories

License Description

VRS Basic Supports basic VRS features; used primarily with

certified scanners with throughput up to 35 ppm.

VRS Professional for
Desktop Scanners

Supports basic VRS features, VRS Professional
features, and certified scanners typically with
throughput up to 35 ppm.

VRS Professional for
Workgroup Scanners

Supports basic VRS features, VRS Professional
features, and certified scanners typically with
throughput from 35 to 80 ppm. Also supports the
Adrenaline Image Processing Engine (AIPE) with
Enhanced Bar Code features (for details, refer to Using
VRS with the Adrenaline Image Processing Engine on
page 16).

VRS Professional for
Production Scanners

Same as VRS for Workgroup Scanners, with additional
support for scanner throughput that typically exceeds
80 ppm.

12 VirtualReScan (VRS) Installation Guide

VRS Professional Features

In addition to the basic features that are available with every VRS installation, an
extended set of VRS “Professional” features is available to users who have the
appropriate license.

Users who have a Desktop, Workgroup, or Production class license have access to
VRS Professional features; users with a Basic license have the option of previewing
VRS Professional features by selecting Tools | Enable Professional Features Demo
from the VRS Interactive Viewer. While the VRS Professional Features Demo is
enabled, users can take advantage of the Professional features and a Kofax logo is
stamped on all scanned images. For more information about the VRS Basic and VRS
Professional feature sets, refer to the VRS User’s Guide or the VRS Help.

VRS Scanners: Certified vs. Non-Certified

When a scanner is certified for VRS, it goes through a rigorous testing process during
which the best default settings are identified and selected. For this reason, we
recommend that you use VRS only with certified scanners. Also, Kofax Technical
Support is available only for VRS-certified scanners. You can use the VRS product
page on the Kofax Web site at www.kofax.com to view the list of VRS-certified
scanners. In addition to listing the scanner name and manufacturer, the VRS product
page includes the following information:

 Driver used for VRS (TWAIN, ISIS, or Kofax SCSI)
 Black or white background support
 Additional memory required for optimal performance (if applicable)
 Interface certified by VRS (SCSI, USB, FireWire, or RJ45)

VirtualReScan (VRS) Installation Guide 13

VRS is capable of working with some non-certified or “compatible” scanners, if they
have been configured with the Scanner Configuration Utility. It is important to be
aware that you may experience less than optimal image quality when using a non­certified scanner with VRS. Not every scanner can be used with VRS. To be
compatible with VRS, a non-certified scanner must meet the following requirements:

 Ability to output a 256-level grayscale image as a single image
 TWAIN driver or ISIS driver support

Note While VRS works best with an ISIS driver, it also supports some scanners with
TWAIN drivers.

To use a non-certified scanner with VRS, you should install the VRS software
according to the instructions in this guide. When prompted to select a scanner during
the VRS installation, select the check box labeled “I will configure my scanner later.”
In order to make your scanner available to VRS, you will need to install the scanner
driver, and then use the Scanner Configuration Utility to create a source.

14 VirtualReScan (VRS) Installation Guide

VRS Component Installers

During the VRS installation process, you are prompted to select the name of your
scanner from a list of certified scanners. The VRS installer uses the name of the
certified scanner to identify the appropriate drivers to install. Because the list of VRS­certified scanners is updated on a continual basis, some scanners may not be certified
in time to be published in the list that is presented during the installation process.
Drivers for these unlisted certified scanners are made available as “VRS Component
Installers,” which you can download from the Kofax Web site after completing the
VRS installation process. To locate the appropriate VRS Component Installer for your
scanner, refer to the Downloads Library, which is available from the Support pages
on the Kofax Web site.

If you require a VRS Component Installer, complete the VRS installation process
according to the instructions in this guide (refer to Install the VRS Software on page 24).
When prompted to select a scanner, select the “I will configure my scanner later”
check box. After the installation is finished, check the Kofax Web site to locate and
download the VRS Component Installer update with the drivers required for your
scanner.

VRS Component Installers are available only for scanners that have been certified for
use with VRS. Non-certified scanners can be used with VRS if they meet the
requirements outlined in VRS Scanners: Certified vs. Non-Certified on page 13.

VirtualReScan (VRS) Installation Guide 15

Using VRS with the Adrenaline Image Processing Engine

The VRS for Workgroup Scanners license and the VRS for Production Scanners license
both support the Adrenaline Image Processing Engine (AIPE), which offers image
processing features such as standard bar code reading, forms recognition, line
removal, and much more. As an option, Enhanced Bar Code recognition is also
available with AIPE. Refer to the Enhanced Bar Code Engine appendix in the VRS User’s
Guide for more information.

Administrator Rights

The user who performs the VRS or Adrenaline scanner controller installation must
have Administrator rights. Before starting the installation, make sure that you are
logged in under an Administrator account. Administrator rights are required only
during the installation process. You can use either VRS or an Adrenaline scanner
controller successfully without logging in under an Administrator account.

Some Domain Administrator accounts prevent you from accessing certain folders
and/or registry entries on the local computer. Make sure that your Administrator
account gives you the same level of folder and registry access as a Local
Administrator account.

Note While logged in as an Administrator, you may encounter some restrictions if a
Group Policy is in place, or if your antivirus software is configured for maximum
protection.

16 VirtualReScan (VRS) Installation Guide

System Requirements

Before installation, ensure that your computer meets the minimum requirements.
Using the recommended requirements will help to assure optimal performance.

Minimum Requirements

 Pentium 4, 1.4 GHz processor
 256 MB RAM
 Hard drive with 300 MB free disk space for installation
 Monitor resolution: 800 x 600
 CD ROM drive
 Microsoft Internet Explorer 5.01 (or later)

Recommended Requirements

 Intel Core 2 Duo/AMD Athlon 64 X2
 Memory: 2 GB
 Hard Disk: 250 GB (7200 rpm)
 Monitor resolution: 1024 x 768
 CD ROM drive
 Microsoft Internet Explorer 6 (or later)

Note If Microsoft .NET Framework 2.0 does not exist on your computer, the VRS
installer will install version 2.0 for you. To check for additional information related to
system requirements, visit the Support pages on the Kofax Web site at
www.kofax.com.

VirtualReScan (VRS) Installation Guide 17

TWAIN and ISIS Considerations

All VRS scanners are supported by either TWAIN or ISIS drivers. Although some of
these scanners will work with both TWAIN and ISIS drivers, only the driver that
works best with VRS will be certified and supported. If your scanner is certified with
a TWAIN driver, refer to TWAIN Installations on page 52 and follow the instructions
that apply to your scanner. It is not necessary to install an ISIS driver, as VRS includes
all the necessary ISIS software to control the certified scanners. For details, visit the
Support pages on the Kofax Web site.

USB and FireWire Considerations

Some VRS scanners are supported by a USB or FireWire interface. If your scanner
requires a USB or FireWire interface, there may be specific installation instructions
that apply to your scanner. Refer to USB and FireWire Installations on page 53 for more
information.

PCI Slot Requirements

Before installing an Adrenaline SCSI scanner controller, make sure that your
computer includes a PCI slot that meets the following requirements:

 5 Volt PCI slot that can accommodate the length of the controller (175 mm)

This short length is not the same as the Low Profile PCI (LPPCI) specification.

 32-bit transfer connector (minimum)

A 64-bit transfer connector may be used, as long as it uses 5 Volt signaling.

18 VirtualReScan (VRS) Installation Guide

Peripheral Support

To be properly supported by Kofax, your scanner must be certified. To determine if
your scanner is a certified device, use the Kofax Scanner Configurator.

X To access the Kofax Scanner Configurator, visit the Kofax Web site at

www.kofax.com and select the Scanner Configurator link.

Certified Operating Systems

VRS has been certified to work on the following operating systems:

 Windows Vista, SP1 (Enterprise and Business editions, 32-bit or 64-bit)

To use VRS with Windows Vista, your scanner must have a Vista-certified
driver. Check with the manufacturer to confirm that your scanner will work
with Vista. You can use VRS with USB scanners in a Windows Vista
environment, but SCSI scanners currently are not supported by Windows Vista
64-bit editions. You can consult the Kofax Web site at www.kofax.com for
updated information related to operating systems and service packs.

 Windows XP Professional, SP3
 Windows 2000 Professional, SP4

VirtualReScan (VRS) Installation Guide 19

Certified Interfaces

USB, SCSI, FireWire, and RJ45 interfaces are certified with VRS.

Certified SCSI Scanner Controllers

You can consult the Kofax Web site for updates to VRS-supported SCSI scanner
controllers.

Installation Scenarios

If you currently have VRS 3.5 (or later) installed, you can successfully upgrade to
VRS 4.5 without removing your existing installation. If your current VRS installation
is a version released prior to VRS 3.5, you must upgrade to VRS 3.5 before upgrading
to VRS 4.5. If necessary, do one of the following to verify your existing VRS version:

 VRS 3.5 or earlier – Select the About tab from the VRS Interactive Properties

dialog box.

 VRS 4.x – Select Help | About from the VRS Interactive Viewer menu bar.

For more information about removing VRS, refer to Removing VRS on page 67. For
details about upgrading your VRS 3.5 or VRS 4.x installation, refer to the VRS Release
Notes.

VRS and Kofax Capture

VRS is installed “silently” as part of all Kofax Capture (formerly called Ascent
Capture) installations. Therefore, it is not necessary to install VRS separately if you
have a Kofax Capture installation already in place. When installed silently with Kofax

20 VirtualReScan (VRS) Installation Guide

Capture, VRS does not appear on the “Currently installed programs” list in the Add
or Remove Programs utility (or the Programs and Features utility on a Windows Vista
computer).

For details about the Kofax Capture installation process, refer to the Kofax Capture
documentation.

VirtualReScan (VRS) Installation Guide 21

22 VirtualReScan (VRS) Installation Guide

Installing VRS

Introduction

This chapter explains the VRS installation sequence. The applicability of the steps in
the sequence may vary slightly, according to your VRS license and the throughput
supported by the scanner that you plan to use with VRS (refer to Table 1 on page 12).
To verify your VRS license category, check the label on the outside of your VRS
product package, or check the product information provided by Kofax at the time of
online purchase.

Note The VRS installation procedure is also used to install the drivers and files
required for an Adrenaline SCSI scanner controller.

Before you start the VRS installation process, gather the following:

 VRS installation disk (if applicable)
 VRS-certified scanner
 SCSI scanner controller and supporting documentation (if applicable)
 Kofax-certified scanner cable

Note To get detailed information about Kofax-certified scanner cables, you can select
the Scanner Configurator link from the Kofax Web site at www.kofax.com.

VirtualReScan (VRS) Installation Guide 23

Installation Sequence

You should complete the VRS installation sequence in this order:

1 Install the VRS software (page 24).
2 Install the SCSI scanner controller – if applicable (page 51).
3 Attach the scanner – if applicable (page 52).
4 Resolve the Found New Hardware Wizard Event – if applicable (page 55).
5 Install the scanning application (page 56).

Install the VRS Software

This section explains how to install the VRS 4.5 software. If you currently have
VRS 3.5 or VRS 4.x installed, you can successfully upgrade to VRS 4.5 without
removing the existing instance of VRS. If you have an earlier VRS version, you will
need to upgrade to VRS 3.5 before upgrading to VRS 4.5. For additional guidelines,
refer to Installation Scenarios on page 20 and to the VRS Release Notes, which are
available when you select Support | Online Documentation from the Kofax Web site
at www.kofax.com.

If you are installing an Adrenaline SCSI scanner controller, use the VRS installation
procedure in this section in order to install the required drivers and files on your
computer. Once you complete the installation process, refer to Installing an Adrenaline
SCSI Scanner Controller on page 63.

X To install the VRS software

1 Close all applications on the computer where you want to install VRS and

make sure that you are logged in as a user with Administrator rights.

24 VirtualReScan (VRS) Installation Guide

Important If your computer is running with Windows Vista, you must turn
off User Account Control before installing VRS.

Note Some Domain Administrator accounts prevent you from accessing
certain folders and/or registry entries on the local computer. Make sure that
your Administrator account gives you the same level of folder and registry
access as a Local Administrator account.

2 Do one of the following:

 Insert the VRS installation disk in the appropriate drive. The disk supports

AutoPlay, so the installation will automatically start (if it does not start, run
setup.exe from the root folder of the installation disk).

 Navigate to the folder to which you downloaded the VRS installation after

purchasing the product online, and then run setup.exe.

The VRS installation will begin.

If the installer checks your computer and detects that Microsoft .NET
Framework 2.0 does not exist, version 2.0 will be installed automatically. If
Microsoft .NET Framework 2.0 does exist on your computer, the installer will
continue to the next phase of the installation process.

Note If Microsoft .NET Framework 2.0 is installed during the VRS installation
process, and you later cancel without completing the entire installation,
Microsoft .NET Framework 2.0 will remain intact and the VRS components
will be removed.

VirtualReScan (VRS) Installation Guide 25

The Welcome screen is displayed (Figure 1).

Figure 1. VirtualReScan Welcome Screen

3 Select one of the installation options and then click Next:

 Install VRS only
 Install Adrenaline SCSI controller only
 Install VRS and an Adrenaline SCSI controller

26 VirtualReScan (VRS) Installation Guide

The User Identification screen is displayed (Figure 2). If you selected “Install
Adrenaline SCSI controller only” from the previous screen, the User
Identification screen does not display during the installation process.

Figure 2. User Identification Screen

4 If you intend to install VRS in demonstration mode, you can click Next to

bypass this screen (refer to Demonstration Mode on page 40). If not, continue to
the next step.

5 From the User Identification screen, do the following:

VirtualReScan (VRS) Installation Guide 27