Kofax Communication Server 9.2.0 User Manual

Download

Kofax

Communication

Server

9.2.0

Release Notes

2013-10-24

subject to license terms.

This product is protected by one or more of the following patents: U.S. Patents No. 4,994,926, No. 5,291,302, No. 5,459,584, No. 6,643,034, and No. 6,785,021 and Canadian Patents No. 1329852 and No.

2101327.

Third-party software is copyrighted and licensed from Kofax’s suppliers.

THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF KOFAX, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF KOFAX, INC.

Kofax and the Kofax logo are trademarks or registered trademarks of Kofax, Inc. in the U.S. and other countries.

U.S. Government Rights Commercial software. Government users are subject to the Kofax, Inc. standard license agreement and applicable provisions of the FAR and its supplements.

You agree that you do not intend to and will not, directly or indirectly, export or transmit the Software or related documentation and technical data to any country to which such export or transmission is restricted by any applicable U.S. regulation or statute, without the prior written consent, if required, of the Bureau of Export Administration of the U.S. Department of Commerce, or such other governmental entity as may have jurisdiction over such export or transmission. You represent and warrant that you are not located in, under the control of, or a national or resident of any such country.

DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

About This Release .............................................................................................................................................................. 7

Version Information ........................................................................................................................................................7

Upgrade Notice ............................................................................................................................................................... 7

Test Environment ............................................................................................................................................................ 7

New Features ................................................................................................................................................................... 8

Unicode Support .........................................................................................................................................................8

Support for Third-Party Software ........................................................................................................................... 8

TCIMG32: Disabling Halftone Dithering ............................................................................................................... 9

TC/Broadcast: New Template Variables $PagesSent$ and $PagesSentTotal$ ................................................. 9

TC/LINK: Exception Queue Handling for Email Body Conversion Issues ......................................................9

TC/LINK: Suppress Page Break Between Notification and Message ..............................................................10

TC/LINK: Conversion of EML Files with Embedded Attachments ................................................................ 10

TC/LINK-MD: Periodic Alerts to Detect Connection Loss ............................................................................... 10

TC/LINK-MQ: Message Segmentation ................................................................................................................ 10

TC/LINK-MQ: SSL Connection to Message Queue Server ...............................................................................11

TC/MWA-MX: Support of Microsoft Exchange 2010 ........................................................................................ 11

TC/LINK-MX7: Support of Microsoft Exchange Server 2013 ...........................................................................11

TC/LINK-SM: Configurable Default Character Set ........................................................................................... 11

TC/LINK-SM: Keep Empty Attachments ............................................................................................................ 11

TC/LINK-SM: Configurable Date Format in Email Header ............................................................................. 12

TC/LINK-SM: Convert Text Attachments to UTF-8 .......................................................................................... 12

TC/SOAP: Configure URL Used in SoapAction Header Field ........................................................................ 12

TWS: Display Page Count on Fax Cover Page ....................................................................................................13

Capture Connector: New Message Fields for Recipient Information .............................................................. 13

Capture Connector: New Message Fields for In-Events ....................................................................................13

Fax over IP: Encryption ...........................................................................................................................................14

Fax over IP: T.38 Redundancy ............................................................................................................................... 14

Fax over IP: T.30 Fax Pass-through .......................................................................................................................14

Fax over IP: Microsoft Lync Server 2013 ..............................................................................................................14

Fax over IP: Support for 90 T.38 Channels on a Virtual Machine ....................................................................14

TCOSS: Additional Cover Sheet Variables .......................................................................................................... 15

TC/Archive: 100,000 Volumes ............................................................................................................................... 15

TC/Web: New Column Company in the Recipient Tool .................................................................................. 15

TC/Web: Restrict Message Forwarding, Replying, and Editing ...................................................................... 15

TC/Web: Show Final Recipient in Preview for Authorizers ............................................................................ 16

Hyper-V on Windows Server 2012 Host ..............................................................................................................16

Kofax Communication Server Release Notes

Contents

Updated AS/400 Integration .................................................................................................................................. 16

KCS Documentation Search ....................................................................................................................................16

Changes in Behavior .....................................................................................................................................................17

TC/LINK-RS: TCReleaseConfig Supported on 64-bit Operating Systems ......................................................17

Address Mapping Files Changed in Multiple Links .......................................................................................... 17

KCS Monitoring: Database Tables Renamed ....................................................................................................... 17

KCS Monitoring: New Trace Locations ................................................................................................................17

TC/Report: User Interface Changes ......................................................................................................................18

TC/Web: New Default for Recipient Selector .....................................................................................................18

TCOSS: Duplicated ISDN Information Elements ................................................................................................18

TCOSS: Insufficient Channel Licenses Do Not Cause Restricted Mode .......................................................... 19

Outdated Files Removed from Setup ................................................................................................................... 19

Crystal Reports 10 Can No Longer Be Installed ................................................................................................. 19

Resolved Issues ...................................................................................................................................................................21

TC/LINK-LN: Cannot Send to Lotus Notes ............................................................................................................ 21

TC/LINK-MD: Incoming SMS Shown as Hex Code .............................................................................................. 21

TC/LINK-MD Restarting Periodically ...................................................................................................................... 21

TC/LINK-MQ: Error 2068 ........................................................................................................................................... 21

TC/LINK-MX: Empty Fax Numbers ......................................................................................................................... 21

TC/LINK-SM: Conversion of Multipart/Related Content .................................................................................... 21

TC/LINK-SM: Slow Performance with Large Attachments .................................................................................. 22

TC/LINK-SM: Missing Character Set Information Leads to Fax Corruption ..................................................... 22

TC/LINK-SM: HTML Attachments Treated as Body ............................................................................................. 22

TC/LINK-SM: ExitEmailHeader Adds Header in Wrong Position ......................................................................22

TC/LINK-SM: ExitEmailHeader and Messages Without Body ............................................................................ 22

TC/LINK-SM: ExitEmailHeader Ignores Text in Angle Brackets .........................................................................22

TC/LINK-SM: Multiple Embedded Images Per Line ............................................................................................. 22

TC/LINK: Conversion of Corrupt PDF Leads to Link Failure ............................................................................. 23

TC/LINK: Some PDF Files Converted as Blank Pages .......................................................................................... 23

TC/LINK: ++DIGISIGN / ++INC Commands ........................................................................................................23

KCS Monitoring: License Check Generating Entries in Audit Log .......................................................................23

TC/Probe: Wrong Database Password Causes Run-Time Error ...........................................................................23

Capture Connector: Color PDF Loses Color ............................................................................................................ 24

Capture Connector: Periodic Restarts If One of Multiple Connections Down ....................................................24

Capture Connector: Invalid Characters in File Name .............................................................................................24

Capture Connector: Additional Automatic Reactivations ......................................................................................24

Capture Connector: COMException Bad Variable Type ........................................................................................ 24

Capture Connector: COM API Error When Retrieving Folder Fields Information ............................................ 24

Capture Connector: DEBUG and Large Files Information .....................................................................................24

Capture Connector: Concurrency During File Import ............................................................................................25

Kofax Communication Server Release Notes

Contents

ASP: Connection Problems Between Storage and Media Servers .........................................................................25

TC/LANPRT: Handle Leak in Spooler ..................................................................................................................... 25

TCfW: Text Export of Log Entries Folder .................................................................................................................25

Document Conversion: Offline Mode for HTML Not Working ............................................................................25

TCDC: Empty Pages Causing Multiple Print Jobs .................................................................................................. 25

TCDC: TCDC Stops Working ..................................................................................................................................... 26

TCDCLINK: Problem Between Printer Client and Printer .....................................................................................26

TCDCLINK: Unsupported PDF Formats Don't Generate an Error ...................................................................... 26

TC/Web: Cannot Delete Users ................................................................................................................................... 26

TC/Web: Cannot Access and Terminate Messages Using Metamail ................................................................... 26

TC/Web: User Right: Enter Number Directly ......................................................................................................... 26

TC/Web: Filters Not Working ....................................................................................................................................26

TC/VoiceAccess: Cannot Leave Message with VoiceMail .....................................................................................26

TC/VoiceLink2 Failure .................................................................................................................................................27

TC/VoiceLink2: Mailbox Detection ........................................................................................................................... 27

TC/VoiceAccess: Voicemail Not Working with Microsoft Exchange Updates ...................................................27

TC/SNMP: KCS Performance Counters Disabled ...................................................................................................27

Fax over IP: Empty Voicemail .................................................................................................................................... 27

Fax over IP: Out-of-Sequence Packet Handling .......................................................................................................27

Fax over IP: Faxes Lost Without Warning ................................................................................................................27

Tandem Server: Remote Disk Access Timeout ........................................................................................................ 27

List of Solved SPRs .......................................................................................................................................................28

Known Issues ......................................................................................................................................................................37

KCS EasyConfig Update ..............................................................................................................................................37

Symantec Tamper Protection Alert During KCS Client Setup .............................................................................. 37

TC/Perflog on Newer Operating Systems ................................................................................................................37

Document Conversion: HTML and Windows Server 2012 ....................................................................................37

Document Conversion: Text Alternative Not Unicode ...........................................................................................38

EasyConfig: Service Name Length Not Restricted ..................................................................................................38

Fax over IP: Message Wait Indication and Avaya .................................................................................................. 38

Fax over IP: SIP Calls Can Fail with Large Messages .............................................................................................38

Japanese and Other Characters Rotated ....................................................................................................................38

KCS Client Applications Fail to Start After Update ................................................................................................38

TC/LINK-LN: Some Messages Cannot Be Processed .............................................................................................39

TCfW: Closing Application While Minimized ......................................................................................................... 39

TCfW: Erratic Mouse Scrolling ................................................................................................................................... 39

TCfW: Image Preview and Right-To-Left Script ......................................................................................................39

TCfW: Opening RTF Attachments Occasionally Fails ............................................................................................ 39

TCfW: PDF Attachments on Windows 8 .................................................................................................................. 39

Support Changes ................................................................................................................................................................41

Kofax Communication Server Release Notes

Contents

Planned End of Support for Windows XP ............................................................................................................... 41

Planned End of Support for Windows Server 2003 ................................................................................................ 41

Planned End of Support for Microsoft Exchange 2003 ...........................................................................................41

Planned End of Support for Microsoft Office 2003 ................................................................................................. 41

Planned End of Support for Lotus Notes 7.x ........................................................................................................... 42

Planned End of Support for KCS Components ....................................................................................................... 42

Modules Overview ............................................................................................................................................................ 43

KCS Client Software Modules .................................................................................................................................... 43

KCS Software Modules ................................................................................................................................................ 44

Kofax Communication Server Release Notes

Version Information

The Kofax Communication Server 9.2.0 release has the following build number, which appears in the About window: 9.2.0.0.0.409.

Upgrade Notice

Mixing components from the latest and older KCS releases is not supported, even if they are installed on different computers. Update server components before updating the client applications.

Test Environment

This release was tested with the following operating systems: ▪ Windows Server 2012 ▪ Windows Server 2008 R2 SP1 ▪ Windows Server 2008 SP2 ▪ Windows Server 2003 R2 SP2 ▪ Windows 8 (client only) ▪ Windows 7 SP1 (client only) ▪ Windows Vista SP2 (client only) ▪ Windows XP SP3 (client only)

Chapter 1

About This Release

The release was tested with the following third-party software releases: ▪ Internet Explorer 10 ▪ Internet Explorer 9 ▪ Microsoft Office 2013 ▪ Microsoft Office 2010 SP2 ▪ Microsoft Office 2007 SP3 ▪ Microsoft Office 2003 SP3 ▪ Lotus Notes 9 ▪ Lotus Notes 8.5.3 ▪ SQL Server Express 2012 SP1 ▪ SQL Server Express 2008 R2 SP2 ▪ Exchange Server 2013 CU1 ▪ Exchange Server 2010 SP3 ▪ Exchange Server 2007 SP3

Kofax Communication Server Release Notes

About This Release

New Features

Unicode Support

▪ Exchange Server 2003 SP2 ▪ SAP 7 ▪ Cisco CallManager 9

All Microsoft hotfixes released until 1 June 2013 were installed.

This section lists enhancements that have been added to the product in Kofax Communication Server 9.2.0.

Kofax Communication Server (KCS) now supports Unicode.

Kofax Communication Server did support non-English characters before; however, it was required that KCS be configured to a particular code page / character set. While the code page concept allows KCS to work with a variety of character sets, it has the fundamental drawback that it can't work with all character sets at the same time. For example, having both Russian and Japanese characters in one message was not possible.

With this release, Kofax Communication Server can be configured to use Unicode (UTF-8) to store and process message data. Administrators and users can display these messages in both client applications, TCfW Communication Server Client and TC/Web client.

Any non-Unicode message received by KCS is converted to Unicode and then stored in KCS.

Messages sent via the following TC/LINK types can be sent in Unicode: ▪ Link types base on SMTP protocol (SM, OC, SDD, MFP, MX7, SC7) ▪ TC/LINK-LN ▪ TC/LINK-FI (file formats TOM, XML) ▪ TC/LINK-MD and TC/LINK-WM ▪ TC/LINK-MQ (file formats TOM, XML)

Messages sent via other TC/LINK types continue to use the local character set on the interface of the remote system.

For more information, see: ▪ Unicode Installation Guide, version 9.02.00 edition 2

Support for Third-Party Software

The following third-party software is newly supported with Kofax Communication Server9.2.0.

▪ Cisco Unified Communications Manager 8 and 9 (fax and voice integration) ▪ IBM MQ 7.5 (supported in TC/LINK-MQ) ▪ Internet Explorer 10 ▪ Lotus Notes 9 (supported for TC/LINK-LN, TC/SPI-LN, but not for TC/MWA-LN) ▪ Microsoft Exchange Server 2013 (supported for TC/LINK-MX7, but not for TC/MWA-MX

and TC/SPI-MX)

Kofax Communication Server Release Notes

▪ Microsoft Office 2013 (supported for document conversion and MAPI printer) ▪ Microsoft SQL Server 2012 (supported for TC/Probe, TC/Report, KCS Monitoring)

Newly supported operating systems: ▪ Windows 8 Professional / Enterprise (KCS client applications only) ▪ Windows Server 2012 (KCS server components, links, TCfW client) ▪ Hyper-V on Windows Server 2012 host

TCIMG32: Disabling Halftone Dithering

It is now possible to disable halftone dithering when converting PDF documents into black and white images. The resulting image is faster to fax, but the quality of graphics is lower. (SPR00104667)

This behavior is controlled by a new registry value “HKLM\Software\Topcall\TCLINKxx \TCIMG32\Halftonedither” that can take the following values:

▪ 0: Halftone dithering is disabled. ▪ 1: Halftone dithering is enabled (default value).

If this registry value does not exist, halftone dithering is enabled.

About This Release

See also: ▪ KCS Document Conversion Technical Manual, version 2.17.00 edition 5

Chapter Image to TCI Conversion - Configuration

TC/Broadcast: New Template Variables $PagesSent$ and $PagesSentTotal$

TC/Broadcast sends an end report to the user when all messages for a job are terminated. You can now use two additional variables in the notification templates (SPR00113578):

▪ $PagesSent$ - number of fax pages sent for this send order (“-” if no fax send order) ▪ $PagesSentTotal$ - total number of fax pages sent for this send order, including retries (“-”

if no fax send order)

For more information, see: ▪ TC/Broadcast Manual, version 1.12.00 edition 2

Chapter Functionality - TCNOTIF (Notify Mode) - Notifications (= Reports) - End Notifications

TC/LINK: Exception Queue Handling for Email Body Conversion Issues

Exception queue handling is enhanced in this release. You can use this feature not only for problematic attachments, but also in case of problems in the email body. (SPR00122130, SPR00123852)

For more information, see: ▪ TC/LINK Technical Manual, version 2.27.00 edition 4

Chapter Product Description - Handling of Messaging Problems - Forwarding Failed Message to Exception Queue

Kofax Communication Server Release Notes

About This Release

TC/LINK: Suppress Page Break Between Notification and Message

TC/LINK: Conversion of EML Files with Embedded Attachments

TC/LINK can be configured to suppress page breaks between the notification text and the image of the original message. (SPR00102188)

This behavior is controlled by a new registry value “HKEY_LOCAL_MACHINE\Software \TOPCALL\<linkname>\TOPCALL\NotifImageFirstPage” that can take the following values:

▪ 0: Notification image file has a page break after the notification text (default) ▪ 1: No page break between notification text and the start of original message image

For more information, see: ▪ TC/LINK Technical Manual, version 2.27.00 edition 4

Chapter Product Description - Notifications - Notifications into Mail

TC/LINK can successfully convert EML files with embedded attachments. This applies to the following links (FR2479):

▪ TC/LINK-SM ▪ TC/LINK-SDD ▪ TC/LINK-OC ▪ TC/LINK-MFP ▪ TC/LINK-SC7 ▪ TC/LINK-MX7

TC/LINK-MD: Periodic Alerts to Detect Connection Loss

TC/LINK-MD can be configured to send UCP-31 alert operations during each poll cycle. If there is no positive feedback for the UCP-31 command, connections are shut down and then reinitialized. (SPR00102608)

This function is controlled by the following registry values: ▪ Ucp31Support - Set to 1 to send a UCP-31 alert command during each poll cycle (disabled

by default) ▪ Ucp31AdC - Address Code as required by the UCP 31 alert command ▪ Ucp31Pid - Protocol Identifier as required by the UCP 31 alert command

For more information, see: ▪ TC/LINK-WM and TC/LINK-MD Technical Manual, version 2.21.00 edition 6

Chapter Registry Keys Used by TC/LINK-WM (MD) - Configuration Details (TC/LINK-

MD KCS UCP Only) - UCP-31 Alert Command

TC/LINK-MQ: Message Segmentation

TC/LINK-MQ supports message segmentation and reassembly by the application. This is for messages (transaction files or attachments) that are too large for the queue manager or the queue to handle. (SPR00105583)

Kofax Communication Server Release Notes

This behavior is controlled by a new registry value “HKLM\Software\Topcall\TCLINKMQ \Options\MessageSegmentation” that can take the following values:

▪ 0: Message segmentation is disabled (default value) ▪ 1: Message segmentation is enabled

It might be necessary to increase the log file size and numbers of the queue manager.

Note MQ Message Segmentation does not work with character conversion. Character conversion is only performed for TOM transaction files if requested by the application calling MQGet.

TC/LINK-MQ: SSL Connection to Message Queue Server

TC/LINK-MQ can now connect to IBM WebSphere MQ Server using SSL. (SPR00121425)

For more information, see: ▪ TC/LINK-MQ Technical Manual, version 2.26.00 edition 4

Chapter Appendix - TC/LINK-MQ with SSL

TC/MWA-MX: Support of Microsoft Exchange 2010

About This Release

TC/MWA-MX now supports Microsoft Exchange 2010. (SPR00092313)

For more information, see: ▪ TC/MWA-MX Technical Manual, version 1.03.00 edition 2

TC/LINK-MX7: Support of Microsoft Exchange Server 2013

TC/LINK-MX7 now supports Exchange Server 2013 (cumulative update 1 or later). (SPR00119847)

Note Exchange Server 2013 is not supported with TC/MWA-MX and TC/SPI-MX.

TC/LINK-SM: Configurable Default Character Set

You can configure how TC/LINK-SM interprets MIME header fields that contain special characters if no character set is specified. Previously, the character set was hard-coded to ISO-8859-1. ISO-8859-1 is also the new default value. (SPR00122876)

The character set is configured by the registry value TCMIME\DefaultCharset. Supported values are: windows-xxxx, ISO-8859-X, us-ascii. The value is treated as case-insensitive.

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Appendix - Registry Keys Used by TC/LINK-SM

TC/LINK-SM: Keep Empty Attachments

You can configure TC/LINK-SM to keep empty attachments. Previously, zero-length attachments were silently deleted. This is also the current default behavior. (SPR00111345)

Kofax Communication Server Release Notes

About This Release

TC/LINK-SM: Configurable Date Format in Email Header

The behavior is controlled by the registry value TCMIME\KeepEmptyAttachments: ▪ 0 - Delete empty attachments (default) ▪ 1 - Process empty attachments

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Appendix - Registry Keys Used by TC/LINK-SM

You can configure the date and time format shown in the email header in body text. (SPR00121797)

The HTML header is defined in the file ExitEmailHeaderConfig.txt in the c:\tcoss\tclp folder. This UTF-8 text file consists of internal variables defining the HTML snippets of the header to be created.

The variable $dateTimeFormat in ExitEmailHeaderConfig.txt defines the date and time format. The default value is dd.MM.yyyy HH:mm:ss. This value is case-sensitive.

Setup will overwrite ExitEmailHeaderConfig.txt and ExitEmailHeader.txt. Always make a copy of these files if you change them. Setup makes a backup copy with postfix “.backup”; however, if you start setup a second time your changes are lost.

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Installation - Special Features - Email Header in Body Text - Configuration of

HTML Header

TC/LINK-SM: Convert Text Attachments to UTF-8

You can configure TC/LINK-SM to convert text attachments to UTF-8 with correct byte order mark when sending to KCS. (SPR00121837)

The behavior is configured by a new registry value:

TCMIME\ConvertTextAttachmentToUtf8. ▪ 0: Do not change plain text attachments when sending to KCS. This is the default value for

all links except TC/LINK-SC7. ▪ 1: When sending to KCS, try to convert text attachments to UTF-8 with the correct byte

order mark.

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Appendix - Registry Keys Used by TC/LINK-SM

TC/SOAP: Configure URL Used in SoapAction Header Field

The URL used in the SoapAction header field is configurable in a new registry value, SOAPPROC\SoapActionPrefix. (SPR00070999)

Kofax Communication Server Release Notes

This value defines the string between “http://” and “/PostMessage” (or other function name) in the SoapAction header field. The value is only effective if ShortSoapAction is set to

Example: If SoapActionPrefix equals “vm-fs-links.local/KCSFunctions”, the resulting SOAPAction could be “http://vm-fs-links.local/KCSFunctions/PostMessage”.

If this value is not specified or empty, the SOAPAction value is built from the complete server URL, as specified by the fixed or dynamic recipient.

For more information, see: ▪ TC/SOAP Technical Manual, version 1.06.00 edition 2

Chapter Appendix - Registry Keys

TWS: Display Page Count on Fax Cover Page

The TWS web service function SendMessage has a new optional parameter, Pages. The number of fax pages can now be displayed on the cover page in the cover variable $EPg$. (SPR00122879)

The Pages parameter can take the following values: ▪ -1: The number of pages is calculated automatically. Using this option can affect sending

performance, as a message preview must be first generated to count the pages. ▪ 0: The number of pages is not displayed on the cover sheet (default value). ▪ 1, 2, 3, ... 999: The specified value is displayed on the cover sheet.

About This Release

For more information, see: ▪ TWS Technical Manual, version 2.16.07 edition 5

Chapter Web Service Functions - Micro Workflow Functions - Send Message

Capture Connector: New Message Fields for Recipient Information

KCS Capture Connector supports 6 additional message fields to hold message recipient information. (SPR00119596)

▪ KcsRecipientsTo, KcsRecipientsCc, KcsRecipientsBcc: fields containing the list of all To/

Cc/Bcc recipient numbers delimited by a semicolon ▪ KcsRecipientServicesTo, KcsRecipientServicesCc, KcsRecipientServicesBcc: fields

containing the list of all service names and To/Cc/Bcc recipient numbers delimited by a

semicolon in format: SERVICE,NUMBER;SERVICE,NUMBER

For more information, see: ▪ Capture Connector Technical Manual, version 2.00.00 edition 14

Chapter Installation and Configuration - Configuring Import Module in Kofax Capture -

Scripting - IBatchNameFormatter Interface Definition

Capture Connector: New Message Fields for In-Events

KCS Capture Connector supports 2 additional message fields to hold message recipient information from an in-event. (SPR00121080)

▪ NormalizedAddress ▪ LocalizedAddress

Kofax Communication Server Release Notes

About This Release

Fax over IP: Encryption

Fax over IP: T.38 Redundancy

For more information, see: ▪ Capture Connector Technical Manual, version 2.00.00 edition 15

Chapter Installation and Configuration - Configuring Import Module in Kofax Capture -

Scripting - IBatchNameFormatter Interface Definition

KCS Fax over IP supports two new encryption features: ▪ Encryption of G.711 pass-through and VoIP media data by using SRTP according to RFC

3711.

▪ Encryption of SIP call control messages by using secure SIP via TLS over TCP according to

RFC 3261.

For more information, see: ▪ Fax over IP Technical Manual, version 3.18.00 edition 1

Chapter Installation - Advanced Configuration - Voice

Chapter Installation - Advanced Configuration - SIP Signaling

KCS Fax over IP supports T.38 redundancy according to recommendation ITU T.38, Annex C: The optional forward error correction scheme for UDPTL (http://www.itu.int/rec/T-RECT.38-200704-I/en). (SPR00064569)

For more information, see: ▪ Fax over IP Technical Manual, version 3.17.07 edition 1

Chapter Integration with KCS - Configuration Hints - T.38 Redundancy

Fax over IP: T.30 Fax Pass-through

KCS Fax over IP supports G.711 pass-through mode. (SPR00070217)

For more information, see: ▪ Fax over IP Technical Manual, version 3.17.07 edition 1

Chapter Integration with KCS - Configuration Hints - T.38 vs. G.711 Pass Through Fax

Fax over IP: Microsoft Lync Server 2013

KCS Fax over IP can be integrated with Microsoft Lync Server 2013. (SPR00112121)

For more information, see: ▪ VoIP / FoIP Environment Guide, version 3.16.00 edition 2

Chapter Integration with Software PABX - Microsoft Lync Server 2010 and 2013

Fax over IP: Support for 90 T.38 Channels on a Virtual Machine

Up to 90 T.38 FoIP channels are supported on a single virtual machine. (SPR00105867)

For more information, see: ▪ KCS Environment Guide (Platform System Manual), version 9.02.00 edition 2

Kofax Communication Server Release Notes

Chapter KCS in Virtual Environment - KCS Components Supported on Virtual

Environment - Supported KCS Server Components - KCS Fax over IP

TCOSS: Additional Cover Sheet Variables

The following additional cover sheet variables are now supported in TCOSS: (SPR00113841) ▪ $Corr1$ .. $Corr6$ ▪ $UCorr1$ .. $UCorr6$ ▪ $CDate*$ ▪ $CTime*$ ▪ $RDate*$ ▪ $RTime*$ ▪ $IDate*$ ▪ $ITime*$ ▪ $MsgId$

TC/Archive: 100,000 Volumes

About This Release

The number of volumes supported by TC/Archive was increased from 10,000 to 100,000. (SPR00121125)

TC/Web: New Column Company in the Recipient Tool

The recipient tool and the recipient picker tool have been enhanced to include a new column “Company.” (SPR00124347)

For more information, see: ▪ TC/Web Installation and Configuration Manual, version 5.01.09 edition 17

Chapter Configuration - Tool Configuration - Tool Column Properties

TC/Web: Restrict Message Forwarding, Replying, and Editing

You can configure TC/Web to restrict actions done with a message (forward, reply, reply all, edit). The behavior is controlled by new system-wide registry values: (SPR00104912)

▪ ForwardLockingEnable

0: An active message in the inbox can be forwarded multiple times.

1: An active message in the inbox can be forwarded once. ▪ ForwardTerminatedEnable

0: A terminated message in the inbox cannot be forwarded anymore.

1: A terminated message in the inbox can be forwarded. ▪ ReplyEnable

0: Reply and Reply All buttons are disabled.

1: Reply and Reply All buttons are enabled. ▪ EditEnable

0: Edit command is disabled.

1: Edit command is enabled.

Kofax Communication Server Release Notes

About This Release

TC/Web: Show Final Recipient in Preview for Authorizers

Hyper-V on Windows Server 2012 Host

For restrictions and additional information, see: ▪ TC/Web Installation and Configuration Manual, version 5.01.09 edition 17

Chapter Configuration - Message Forward Locking

You can configure in TC/Web what should be displayed on the cover sheet in the To: field when an authorizer makes an image preview of a message. The behavior is controlled by the registry value AuthorizeShowFinalRecipientInPreview. (SPR00118635)

▪ 0: To: field contains the authorizer. ▪ 1: To: field contains the first from the list of intended recipients.

For more information, see: ▪ TC/Web User Manual, version 5.01.12 edition 7

Chapter Extended Features - Authorize/Reject Messages - Authorize Show Final Recipient

in Preview

Kofax Communication Server is supported on Hyper-V with host computers running the Windows Server 2012 operating system.

Updated AS/400 Integration

Kofax Communication Server 9.2.0 includes a new version of the AS/400 integration software. You can configure the code page to display special characters correctly, for example the euro sign.

For more information, see the 3rdparty\tc400\ folder on the Kofax Communication Server ISO image.

KCS Documentation Search

You can search the entire Kofax Communication Server 9.2.0 documentation in PDF format. To initiate a search, open the file “Search in Documentation.pdf” from the ISO image in a recent version of Adobe Reader and follow the instructions on the cover page.

Hints and restrictions: ▪ Third-party PDF readers usually don't understand the PDF catalog feature used for the

search. Use Adobe software. ▪ When prompted, allow Adobe Reader to load the index attached to Search in

Documentation.pdf. ▪ To transfer the documentation to another location, copy the following files and folders

from the ISO image:

▪ index

▪ kcsclients-doc

▪ kcs-doc

▪ tcmfecpack-doc

▪ index.pdx

Kofax Communication Server Release Notes

▪ Search in Documentation.pdf ▪ You can safely ignore the warnings about documents modified since the last cataloging. ▪ For easier viewing, click Arrange Windows in the Search window.

Changes in Behavior

This section contains information about the differences in behavior between Kofax Communication Server 9.2.0 and previous releases.

TC/LINK-RS: TCReleaseConfig Supported on 64-bit Operating Systems

TCReleaseConfig, a part of TC/LINK-RS, functions properly on computers with 64-bit operating systems. The previously known restriction no longer applies.

Address Mapping Files Changed in Multiple Links

The map files for TC/LINK-SM, TC/LINK-OC, TC/LINK-SDD, TC/LINK-SC7, and TC/ LINK-MX7 have been updated. The changes are important for proper functionality of the product. If you use customized map files, please reapply the customizations based on the map files delivered with this Kofax Communication Server release. (SPR00110610, SPR00124507, SPR00124779)

About This Release

Table 1-1. Summary of changes:

Map file Changes Link types

Smtp.map, smtp_w.map, smtp_m.map

Smtpex.map Error correction (SPR00110610), IMCEA address

Sc7.map Error corrections (SPR00124507, SPR00124779) SC7

Addresses with special characters can be specified in display name (important for TC/WEB integration)

handling now done by TCMIME.DLL

KCS Monitoring: Database Tables Renamed

The table names in the KCS Monitoring database have been changed. The table names have a “W” appended at the end. For example, the former AppServer table is now called AppServerW.

For more information, see: ▪ KCS Monitoring Technical Manual, version 1.02.00 edition 5

Chapter Monitoring via Web Services - Database

KCS Monitoring: New Trace Locations

The TCSI traces for monitoring are located within the individual log folders in C:

\ProgramData\Kofax\KCS\Cockpit\ . You can now also configure the trace specifics in the

registry. (SPR00118474)

SM, OC, SDD

MX7

Kofax Communication Server Release Notes

About This Release

TC/Report: User Interface Changes

Service Trace file path Trace configuration

WMI Provider for KCS

WMI Provider for Applications

Monitoring KPI Poller

Web Services for Monitoring

ProgramData\Kofax\KCS \Cockpit\WMIProvider_KCS\Log\ WMIProviderKCS*.trc

ProgramData\Kofax\KCS\Cockpit \WMIProvider_Applications\Log \WMIProviderApplications*.trc

ProgramData\Kofax\KCS\Cockpit\KPIService \Log\KPIService*.trc

ProgramData\Kofax\KCS\Cockpit \WebServices\Log\WebServices*.trc

HKLM\Software\Topcall \WMIProvider_KCS

HKLM\Software\Topcall \WMIProvider_Applications

HKLM\Software\Topcall \KPIService

HKLM\Software\Topcall \WebServiceMonitoring

For more information, see: ▪ KCS Monitoring Technical Manual, version 1.02.00 edition 5

Chapter Hints and Restrictions - Hints - Log Files - TCLIB Trace Files

The user interface of TC/Report in the Management Console has been changed (SPR00112912):

▪ After clicking Find Computer and Add Computer, the new workstations are selected. ▪ Double-clicking a line toggles the select status. ▪ Changes are not saved automatically; you must click OK or Save.

For more information, see: ▪ TC/Report Technical Manual, version 2.16.00 edition 16

Chapter Configuration via TC Management Console - Fetch Agent Configuration - SLA

Monitoring Property Pages

TC/Web: New Default for Recipient Selector

For new installations of TC/Web, the address book tool (recipient selector) is displayed with grids. Previously, the tool was displayed without grids. (SPR00122716)

This behavior is controlled by the registry value DisplayAddressSelectorWithGrid: ▪ 0 - without grids - old default ▪ 1 - with grids - new default for new installations

When updating an existing TC/Web to a newer version, the value is not modified.

TCOSS: Duplicated ISDN Information Elements

To ensure compliance with the ETSI standard, TCOSS takes the first occurrence of any ISDN information element and ignores any further occurrences. (SPR00105426)

Kofax Communication Server Release Notes

TCOSS: Insufficient Channel Licenses Do Not Cause Restricted Mode

Channel licenses are handled per channel. Having insufficient channel licenses no longer results in TCOSS running in restricted mode. (SPR00055795)

Example: On a system with 30 fax channels configured while licensed for only 10 channels, the 10 licensed channels work normally and the remaining 20 cannot send / receive and display an error.

Outdated Files Removed from Setup

The following files are not needed any more and they are no longer installed by Kofax Communication Server setup.

▪ tcdeletedls.exe ▪ tcconvertdls.exe ▪ tcconvertdlsprep.exe

The files are not deleted during upgrade from an older KCS release.

This applies to the following Kofax Communication Server components: ▪ TC/Broadcast ▪ TC/Web

About This Release

Crystal Reports 10 Can No Longer Be Installed

Crystal Reports 10 can no longer be selected when installing TC/Report. Crystal Reports 11.5 is installed automatically. The reports for Crystal Reports 10 are still supported.

This applies to the following Kofax Communication Server components: ▪ TC/Report

Kofax Communication Server Release Notes

About This Release

Kofax Communication Server Release Notes

Resolved Issues

The following issues reported for a previous version of the product are fixed in this release.

TC/LINK-LN: Cannot Send to Lotus Notes

TC/LINK-LN occasionally failed to post fax messages to Lotus Notes. This issue has been resolved. TC/LINK-LN now removes custom KCS fax markers that cause problems with the Lotus Notes API. Additionally, automatic retries have been implemented along with an option to reinitialize the Lotus Notes API. (SPR00118454)

TC/LINK-MD: Incoming SMS Shown as Hex Code

Certain inbound SMS messages encoded with ISO-8859-1 were not handled correctly. A new version of the TOPS SDK included in this version of Kofax Communication Server solves the problem. (SPR00093582)

Chapter 2

TC/LINK-MD Restarting Periodically

A null-pointer exception in TC/LINK-MD resulted in periodic restarts (every minute). This issue has been resolved. (SPR00120969)

TC/LINK-MQ: Error 2068

TC/LINK-MQ used to read the maximum configured message size from the queue, but this was not possible for remote queues and resulted in error 2068, MQRC_SELECTOR_NOT_FOR_TYPE. The link now reads the maximum size both from the queue and the queue manager and uses the lower value, or the default 4 MB if no reasonable value is available. (SPR00125489)

TC/LINK-MX: Empty Fax Numbers

Upgrading TC/LINK-MX to the latest version no longer causes all fax and SMS recipients defined in the active directory to be resolved to empty fax numbers. (SPR00119550)

TC/LINK-SM: Conversion of Multipart/Related Content

Emails with multipart/related content were not correctly imported into Kofax Capture. (SPR00071233)

You can now configure the link to save a multipart-related message body in MHT format. This content can be successfully converted using the Internet Explorer based conversion script.

Kofax Communication Server Release Notes

Resolved Issues

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Installation - Special Features - Handling of Multipart/Alternative

TC/LINK-SM: Slow Performance with Large Attachments

In some environments, the performance of TC/LINK-SM for messages with large attachments was very slow. This issue has been resolved. (SPR00175831)

TC/LINK-SM: Missing Character Set Information Leads to Fax Corruption

TC/LINK-SM's feature that adds character set information from MIME header into HTML header used to be very restricted, resulting in corrupted characters in fax messages. This issue has been now resolved. (SPR00091307)

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Installation - Special Features - Setting the HTML Character Set

TC/LINK-SM: HTML Attachments Treated as Body

All HTML blocks in a message used to be treated as message body, even though they were attachments. This behavior has now been corrected. (SPR00121981)

TC/LINK-SM: ExitEmailHeader Adds Header in Wrong Position

In certain conditions (such as secure emails) the ExitEmailHeader skips an HTML attachment and adds the header later (for example, to the second HTML attachment and on the second page). (SPR00121796)

This issue has been resolved; the first HTML part is used for message header.

TC/LINK-SM: ExitEmailHeader and Messages Without Body

ExitEmailHeader now adds a header to emails that don't have a message body. (SPR00121794)

TC/LINK-SM: ExitEmailHeader Ignores Text in Angle Brackets

ExitEmailHeader no longer ignores portions of the message subject enclosed by angle brackets. (SPR00121752)

TC/LINK-SM: Multiple Embedded Images Per Line

TC/LINK-SM did not correctly handle messages that included multiple embedded images in a single HTML line. Only the first image was processed. This issue has been resolved and the entire HTML line is checked for embedded images. (SPR00093079)

Kofax Communication Server Release Notes

TC/LINK: Conversion of Corrupt PDF Leads to Link Failure

Conversion of a corrupt PDF file could lead to link failure. This issue has been resolved. (SPR00113139)

TC/LINK: Some PDF Files Converted as Blank Pages

Due to a limitation in a third-party document conversion library, some PDFs could not be converted. This issue has been resolved by the third-party vendor. (SPR00101991)

TC/LINK: ++DIGISIGN / ++INC Commands

The ++DIGISIGN and ++INC commands are now recognized, even if they are the only content of a text block. (SPR00175763)

KCS Monitoring: License Check Generating Entries in Audit Log

When using audit logs for logon/logoff with KCS Monitoring, a periodic license check generated an entry in the logs every four seconds. The license information can now be cached for up to 24 hours. (SPR00105711)

Resolved Issues

To activate license caching:

Open Cockpit.xml from the folder <ProgramData>\Kofax\KCS\Cockpit with a text

editor. Edit the lines:

In the field CacheLicenseHours, specify how many hours to cache a license if a license check succeeds.

In the field CacheNoLicenseHours, specify how many hours to wait before another check if a license check fails.

Setting either value to zero disables license caching in that case. Restart the KCS Monitoring services to make the changes effective.

For more information, see: ▪ KCS Monitoring Technical Manual, version 1.02.00 edition 7

Chapter Installation - Prerequisites - License

TC/Probe: Wrong Database Password Causes Run-Time Error

Having an incorrect password in the registry value HKLM\SOFTWARE\Wow6432Node \TOPCALL\TCPROBE\DBPassword used to result in a runtime error in the Management Console. This situation is now handled properly. (SPR00121517)

Kofax Communication Server Release Notes

Resolved Issues

Capture Connector: Color PDF Loses Color

When importing via KCS Capture Connector to Kofax Capture, PDF attachments with long names including foreign characters sometimes had their extension truncated. That resulted in problems with document conversion, such as a color PDF converted to black and white. This issue has been resolved. (SPR00111643)

Capture Connector: Periodic Restarts If One of Multiple Connections Down

If KCS Capture Connector was restarted and at least one of several configured connections was not available, Capture Connector kept restarting and then it failed. This issue is now resolved. (SPR00122046)

Capture Connector: Invalid Characters in File Name

If KCS Capture Connector encountered an invalid character in a file name, it would restart periodically. This issue has been resolved, and invalid characters are filtered. (SPR00121185)

Capture Connector: Additional Automatic Reactivations

Under a heavy load, KCS Capture Connector occasionally fails to import messages. Messages are imported successfully after a manual reactivation. (SPR00118510)

The issue has been resolved. KCS Capture Connector now automatically reactivates some messages that it previously failed to deliver.

Capture Connector: COMException Bad Variable Type

Under a heavy load, occasionally batches from KCS Capture Connector are rejected. Traces show COMException (0x80020008): Bad variable type. The import functions correctly when resubmitted. This issue has been resolved. (SPR00112858)

Capture Connector: COM API Error When Retrieving Folder Fields Information

Kofax Capture sometimes returns a COM API error when KCS Capture Connector tries to retrieve folder fields information through the API. This issue has been resolved by improving error handling. (SPR00111088)

Capture Connector: DEBUG and Large Files Information

When the trace level of KCS Capture Connector is set to “DEBUG,” sending large files can result in an out of memory exception. This issue has been resolved. (SPR00092253)

Kofax Communication Server Release Notes

Capture Connector: Concurrency During File Import

When multiple threads imported files into Kofax Capture at the same time, a file from one thread can be overwritten with a file from another thread. This issue has been resolved. (SPR00124807)

ASP: Connection Problems Between Storage and Media Servers

Previous behavior: If the TCOSS storage server instances in an ASP system have the registry value “RemoteChannels\OwnIPAddress” defined, the bind() to this address will not work in most cases, resulting in trace entries like amrem bind to 192.168.5.14 failed

(WSAEADDRINUSE). This may cause connection problems if the media server is running on the

same computer. (SPR00114060)

This problem has been resolved, and a storage server can now detect a condition where it connects to itself (as a result of wrong configuration).

TC/LANPRT: Handle Leak in Spooler

Resolved Issues

A handle leak in the spooler when using TC/LANPRT in printer driver mode with multiple pages has been closed. (SPR00113932)

TCfW: Text Export of Log Entries Folder

Exporting the Log Entries folder in TCfW with Folder\Export Fields used to result in an error

Function call to this object not permitted. This issue has been resolved and the

folder can be exported. (SPR00121317)

Document Conversion: Offline Mode for HTML Not Working

The offline mode property in the HTML.txt conversion script does not function properly with newer releases of Internet Explorer (9 or higher). You can now disable loading of remote parts of the HTML document in a new registry value (SPR00176164):

HKLM\Software\TOPCALL\TCDCLINK\General\HtmlOfflineMode ▪ 0 (default): Remote parts of the HTML are loaded. ▪ 1: No remote parts of the document are loaded.

For more information, see: ▪ KCS Document Conversion Technical Manual, version 2.17.00 edition 5

Chapter Installation - Printing Applications - Internet Explorer

TCDC: Empty Pages Causing Multiple Print Jobs

When converting HTML attachments for fax output using newer versions of Internet Explorer (9, 10), additional empty pages were inserted, resulting in multiple print jobs. This issue has been resolved. (SPR00121767)

Kofax Communication Server Release Notes

Resolved Issues

TCDC: TCDC Stops Working

Document Conversion would occasionally stop working when a leftover file remained in the temporary folder. Files are now cleaned up properly. (SPR00124514)

TCDCLINK: Problem Between Printer Client and Printer

After printing a document that creates multiple print jobs, a deadlock could develop between the printer client (tcddimcl.dll) and printer (tcddimon.dll). Restarting TCSRV and/or the computer was necessary. (SPR00121761, SPR00121765)

This issue has been resolved.

TCDCLINK: Unsupported PDF Formats Don't Generate an Error

Portfolio PDF files are not supported by KCS. Their content was discarded and an alternate content was shown, though the user was not notified. They properly generate a document conversion error now. (SPR00093449)

TC/Web: Cannot Delete Users

It is now possible to mark and delete a user. (SPR00120106)

TC/Web: Cannot Access and Terminate Messages Using Metamail

It is possible access and terminate (mark complete) messages by clicking the received URL (TC/At2Url). (SPR00113060, SPR00105008)

TC/Web: User Right: Enter Number Directly

Users without the right to enter numbers directly were able to do so. This user right restriction is now properly enforced when creating or correcting a message. (SPR00118424)

TC/Web: Filters Not Working

Filters for From/Outbox and Recipient/Inbox did not work properly. This issue has been resolved. (SPR00072598)

TC/VoiceAccess: Cannot Leave Message with VoiceMail

An END_OF_FILE message belonging to a previous connection was kept in the incoming queue and interrupted the next attempt to leave a message. This issue has been resolved, and all EOF messages not related to the current call are now suppressed. (SPR00113936)

Kofax Communication Server Release Notes

Resolved Issues

TC/VoiceLink2 Failure

VoiceLink2 would fail when one thread deleted an object but another thread still had a copy of its pointer. This issue has been resolved. (SPR00111798)

TC/VoiceLink2: Mailbox Detection

It could happen in an outbound call that voicelink detected a voice mailbox even when a human picked up the line. This issue has been resolved. (SPR00105284)

TC/VoiceAccess: Voicemail Not Working with Microsoft Exchange Updates

Microsoft Exchange 2010, Service Pack 2, Rollup 6, or Service Pack 3 used to cause issues with voicemail. This issue has been resolved. (SPR00105284)

TC/SNMP: KCS Performance Counters Disabled

Occasionally, TCLib would fail and KCS performance counters would be disabled. This issue has been resolved. (SPR00113553)

Fax over IP: Empty Voicemail

When silence suppression was used by IP environment, KCS Fax over IP used to create empty voicemails. This issue has been resolved. (SPR00123650)

Fax over IP: Out-of-Sequence Packet Handling

KCS FoIP used to drop out-of-sequence packets that were received too early. Handling of outof-sequence packets has been improved. (SPR00119704)

Fax over IP: Faxes Lost Without Warning

KCS FoIP used to send a positive response to a remote fax even if a message from the remote fax could not be stored in TCOSS (because its number series ran out). (SPR00113979)

This issue has been resolved. The call is now disconnected, the sending fax machine gets an error (T.30 Disconnect during training), and an event log entry is created.

Tandem Server: Remote Disk Access Timeout

After a remote disk access timeout, disk update would not start until the TCOSS running on the secondary server is manually restarted. This occasionally happens in high load situations, particularly on virtual environment. This issue has been resolved. (SPR00092990)

Kofax Communication Server Release Notes

Resolved Issues

List of Solved SPRs

Component Rank (SPR ID) Headline

TC/LINK-FI 2 (SPR00089539) TC/Link-FI stays active even if the network share isn't

TWS 2 (SPR00111759) Accessing the TC/Archive via TWS does not work

TC/LINK-MX7 2 (SPR00111373) The new Email Header in Body Text feature shows

TC/LINK-FI 3 (SPR00055778) Default Subject Text for MFPs can not contain €

TCOSS 3 (SPR00055795) If faxchannel license has expired, TCOSS must not

TCOSS 3 (SPR00055812) RTF Cover with arabic subject, fullname not correct

TCOSS 3 (SPR00055819) TCSI ASCII get and put functions do not work with

TCOSS 3 (SPR00055867) It is not clearly visible within the event log,... if

TCFW Manual English

IPPrint 3 (SPR00055893) Vowel mutations within the error descriptions are

TC/WEB 3 (SPR00056086) Message sent via address book does not arrive on the

TC/LINK-SM 3 (SPR00056151) Rebranding: TC/LINK-SM map file contains Topcall in

TC/LINK 1 (SPR00101991) PDF file prints 3 blank pages using imgio

TC/VoiceLink2 1 (SPR00111798) VoiceLink is not operating correctly

TC/Web 1 (SPR00118424) Disabling the right to “Enter number directly” not

Setup 3 (SPR00070662) KCS Setup should kill TCLaunch or give a warning

Monitoring 2 (SPR00089694) Excel KCS Cockpit KPI Demo examples not working

TWS 2 (SPR00071640) DocConv converts lincoln files with demo print

TCDCLINK 2 (SPR00091307) Error: HTML script UTF-8 conversion failure - content

TWS 2 (SPR00093192) TWS sees TIF with content type “application/octet-

TCfW 3 (SPR00091361) TCfW overwrites the code page information of a

TC/LINK-SM 2 (SPR00093412) RegistryKey AttachmentFilter is removing wrong

TCfW 2 (SPR00113370) creating a user with long name with umlauts leads to

TCOSS 2 (SPR00092990) It might happen that the KCS Tandem system is still

TC/LINK 3 (SPR00106686) TC/Link spends excessive time in get_dupl_obj()

available anymore.

anymore

unresolved attachment Winmail.dat

prevent all Services to not work

long strings

the TCOSS.EXE version does not match the installed TCOSS configuration

3 (SPR00055872) The Manual should also show an example, how to use

command line parameters in TCfW

displayed wrong when using IPPrinter with RTF covers

inbox of the user on an ASP system

comments

checked within TC/Web

type not recognized successfully

stream” as non-image

message template when creating a new message

attachment

an error while opening

running only with one disk after a Remote disk access timeout

Kofax Communication Server Release Notes

Resolved Issues

Component Rank (SPR ID) Headline

TC/LINK-SM 2 (SPR00093051) TCMIME.dll loses file extension if the filename

contains a semicolon

TC/LINK-MD 1 (SPR00102608) TC/LINK-MD KCS UCP: Disconnection of SMSC is

not detected and might cause loss of inbound SMS messages

Voice Platform Manual

3 (SPR00102595) TC/SPI-MX not working with Exchange 2010, when

Exchange users are hidden from address lists

TC/Report Fetch 3 (SPR00105648) TCFetch bugs out when reading Subject

TC/LINK-SM 2 (SPR00121752) ExitEmailHeader fails to include text in between angle

brackets in subject.

Setup 3 (SPR00104834) symantec tamper protection alert during KCS Clients

setup

TCfW 3 (SPR00104842) word cancelled in German TCfW not consistent

TC/LINK 1 (SPR00113139) Conversion of a corrupt PDF files with Datalogics

crashes the Link

TCOSS Config Manual

CaptureConnector Manual

KCS Capture Connector

3 (SPR00110639) Config line 291 pos. 7 is missing in the TCOSS config

manual

3 (SPR00104900) Documentation of prerequisites for Kofax Capture

Connector in combination with KCNS

1 (SPR00111610) Conversion of certain PDF files is resulting in a blank/

black page

Setup 2 (SPR00105530) function add_login does not work if used with weak

password on mssql2012

TCSoap 2 (SPR00105576) Getting a TC/SOAP Read error if SOAPPROC\TmpDir

does not exist

TC/PDD 3 (SPR00112060) tclaunch cannot start tcfw.exe if installed on a

Japanese path

TCfW 2 (SPR00113581) Printing of filenames with umlauts or special

characters leads to problem

TC/LINK-LN 1 (SPR00111325) Specific messages cannot be processed by TC/LINK-

LN, but they can be opened successfully with Lotus Notes client

TC/LINK-MX7 2 (SPR00111352) TC/LINK-MX7 should recognize an empty body when

sending with SMTP syntax and use ONLYIMG cover

TCfW 2 (SPR00113573) image view not correct after closing 1 image

TC/LINK-SM 3 (SPR00121797) ExitEmailHeader - Date format should be easily

configurable

TCfW 3 (SPR00113773) insufficient error message for distribution list with

unicode characters

TC/LINK-LN 1 (SPR00118454) TC/LINK-LN fails to post messages to Lotus Notes

(putAttachment: Cannot put textatt)

KCS Capture Connector

1 (SPR00118510) KCS Capture Connector: Importing messages fail with

System.OutOfMemoryException, but work after manual reactivation

TC/LINK-SM 2 (SPR00093079) TC/Link-SM is having problems handling embedded

images

TCLINKSC7 Manual 3 (SPR00123558) Missing hint about to restart the application server

CaptureConnector Manual

KCS Capture

3 (SPR00090210) The KCS Capture Connector manual does not

mention that HTTPS is supported

1 (SPR00121080) KCC does not pass recipient info from in-event to KC.

Connector

Kofax Communication Server Release Notes

Resolved Issues

Component Rank (SPR ID) Headline

TC/LINK 1 (SPR00175763) ++DIGISIGN / ++INC commands are not recognized

anymore, if there is no additional text content in the same text block

TCLINKSC Manual 2 (SPR00120196) Mark for necessary Map file change disappeared

TWS 2 (SPR00120219) Session caching not working in TWS Tcsi Connector

for non-ASCII users

TCLINKSJ Manual 3 (SPR00126281) Supported OS versions in prerequisites is not correct

TC/LINK-SM 2 (SPR00089630) A message without sender leads to a crash in link-sm

TC/Web 1 (SPR00124347) ERROR: TC/Web Inbox view - Confusing message

results

Platform Manual 3 (SPR00072436) TBD in Platform system manual

TC/LINK 1 (SPR00070528) PDF Forms, created with Adobe LifeCycle Designer

give a wrong conversion result (Datalogic) instead of a conversion error

LS1 Manual 3 (SPR00071940) new feature View/Saved logs not documented

TCLanPrt Manual 3 (SPR00090484) Support for TCLANPRT under Windows 2008 and

Windows 2008 R2

TC/LINK-MFP 2 (SPR00090244) Link-MFP cannot handle more than 1 recipient

KCS Capture Connector

1 (SPR00111088) Improve KCC error handling in case of KC COM API

error

DocConv Manual 3 (SPR00090752) Wrong documentation about installing BullZip PDF

printer under Windows 2008 x64 operating system

TCLINKMD Manual 3 (SPR00091565) TC/LINK-MD Pro license does not exist anymore

FoIPv3 3 (SPR00093249) FoIP transmission speed may be limited to 9600bps

TCOSS 2 (SPR00101908) KCS TCDisk command aborts with error

scsi_readdisk: invalid disk 0

TC/Web 1 (SPR00105008) Error: It is not possible to mark complete MetaMail

messages

TC/LINK-FI 2 (SPR00102789) TC/Link-FI cannot handle long text-lines (more than

1094 characters)

TC/Web 3 (SPR00103825) back button behavior in Inbox

TC/LINK-MX7 2 (SPR00110610) Addressing syntax using a separate SMTPDomain

(SMTPDomainIn) not fully implemented

TCfW 3 (SPR00105038) a job created with TC/WEB cannot be opened with

TCfW

Setup 3 (SPR00108166) Upgrade to 9.1.1 cannot be completed successfully -

tclaunch.exe process holds tclib32.dll file open during installation

TC/LINK-SM 3 (SPR00111345) FR: The MIME.DLL should not remove zero byte files

TC/LINK 2 (SPR00111712) Remove license check for TC/LINK PDF conversions

TC/VoiceLink2 2 (SPR00112108) Voicelink calls which couldn't be established lead to

GZ undefined default error code

TCOSS 3 (SPR00112189) KCS fax reception does not reject bad encoded T.6

(MMR) pages

TCOSS 2 (SPR00113568) TCSI calculates a wrong total page count $EPg$ when

using a customized line pitch

TCOSS 2 (SPR00113841) Certain Cover Variables implemented in TCSI are not

implemented in TCOSS

DocConv Manual 3 (SPR00113922) It should be mentioned that Adobe LiveCycle PDF

documents cannot be converted by Datalogics

Kofax Communication Server Release Notes

Resolved Issues

Component Rank (SPR ID) Headline

TCLANPRT 1 (SPR00113932) Handle leak in Spooler when using TC/LANPRT in

Printer driver mode with multiple pages

TC/VoiceAccess 1 (SPR00113936) Not possible to leave a message with VoiceMail

FoIPv3 1 (SPR00113979) FoIPv3 does not prevent incoming faxes when its

number series runs out

TCOSS 3 (SPR00177243) The TCOSS.exe - details still states TOPCALL

International AG

TCOSS 1 (SPR00114060) connection problems between storage and media

servers in ASP system

TC/LINK-SM 1 (SPR00121794) ExitEmailHeader doesn't add header if there's no

message body

TC/LINK-SM 1 (SPR00121796) ExitEmailHeader adds header in wrong position.

KCS Capture Connector

2 (SPR00119596) CC recipient field not available in KCC, but is available

in KIC

TC/Web 1 (SPR00120106) No longer possible to delete users in TcWeb (KCS

9.1.1)

TCWeb Install Manual

2 (SPR00119718) TC/Web Manual wrongly describes configuration of

registry key WebHostName

TC/LINK-SM 2 (SPR00118275) TC/LINK-SM Retry behavior not according to manual

Setup 1 (SPR00120339) TC/LINK-SC Setup changes registry values

RFCDestination and RFCR3Destination

FoIPv3 2 (SPR00120326) When FoIP is installed under Windows Server 2012

the socket function getaddrinfo might lead to an access violation

TCDCLINK 2 (SPR00121414) Wrong amount of pixels when converting PDF to 300

DPI A4 TIFF.

TC/VoiceAccess 1 (SPR00120518) VoiceAccess with TC/SPI-MX not working when using

MS Exchange 2010, SP2 Rollup6 or SP3

TC/Web 3 (SPR00065205) The TC/WebImage view is not correct in e.g. simplified

Chinese environment

TC/TFC 3 (SPR00123254) registry key TCService: value is cut off

Monitoring Tech Manual

KCS Capture

3 (SPR00176895) KCS Application is empty even if Link-SM is installed

on the Application server

2 (SPR00121061) KCS export with multi pages leads to error -3

Connector

TCDCLINK 2 (SPR00093449) Portfolio PDF files are not converted correct

TWS 2 (SPR00072274) Cannot use TWS HTTP Basic Authentication from

within VB.NET application

KCS Capture Connector

TC/Report Request

2 (SPR00112858) KCC: "COMException Bad variable type" for SMTP

inbound when system is under heavy load

2 (SPR00071943) Misleading error message when no TWS user has

been configured.

3 (SPR00072450) rebranding: include message to TOPCALL users

Client

TCSoap 2 (SPR00070999) Customer cannot use Microsoft IIS Webservice server

for receiving PostNotif requests from TC/SOAP

Monitoring 3 (SPR00118474) traces of monitoring should be correctly configured

TC/LINK-SM 2 (SPR00071233) TC/LINK-SM does not convert e-mails with multipart/

related content correctly for import into KC

Kofax Communication Server Release Notes

Resolved Issues

Component Rank (SPR ID) Headline

TCOSS 3 (SPR00071264) Wrong default of AppendTrace in TCLIB32 might

cause loss of trace information

TCLINKRS Manual 3 (SPR00072632) The TCreleaseConfig Tool needs a TFC License to

TC/Report Request

3 (SPR00091506) database name empty on edit in request client

Client

TC/LINK-MD 1 (SPR00093582) Incoming SMS messages are shown as hex-code

instead of Text

TC/LINK-WM 3 (SPR00102345) link-wm does not correctly extract the originator phone

number on alpha numbers

TCOSS Config

3 (SPR00090799) Confusing manual entry for Configuration Line 14

Manual

TC/LINK-LN 1 (SPR00092298) One message, which cannot be processed by TC/

LINK-LN blocks all other messages from being processed

TC/LINK-MX7 2 (SPR00092313) Support for Exchange 2010 in TC/MWAMX

TCArchive Manual 3 (SPR00121153) Archive volume size limit of 4 GB not documented and

not tested

TC/Archive 1 (SPR00121125) TC/Archive is limited to 10000 volumes

FoIPv3 3 (SPR00118567) Rate reduction during V.34 fax transmission is not

correctly supported

KCS Capture Connector

1 (SPR00122046) KCS - Capture Connector not starting anymore if one

connection is not available

TCOSS 1 (SPR00105426) Wrong handling of duplicated ISDN info elements

Monitoring 2 (SPR00105389) wrong local default for sql server name

Monitoring Tech

2 (SPR00105392) description for sql server name incomplete

Manual

KCS Capture Connector

2 (SPR00111636) Different default timeout settings for KCS Capture

connector and TCDC conversion may cause troubles

TC/SNMP 1 (SPR00113553) TCLib might throw an exception in function

tcPerfCollect and KCS Perfcounters are disabled

TWS 1 (SPR00111643) Color PDF conversion become b/w while import to KC

by Capture Connector

TC/LINK-MFP 3 (SPR00111651) OKI address format check is case sensitive.

KCS Capture Connector

2 (SPR00119185) Linked users with KC 10.1 might not work correctly

any more

FoIPv3 3 (SPR00119181) Outgoing calls may fail with XL due to missing T.30

phase A

TCfW 3 (SPR00118577) reroute fax loop message does not work

TC/Report Report 3 (SPR00119161) missing headings in tcprobe_err report

CaptureConnector Manual

TCWeb User Manual

3 (SPR00118612) KCC manual not clear about the amount of needed

licenses.

3 (SPR00118626) TCWeb User Manual error about History button in

Action Context Menu

TC/LINK-MX7 3 (SPR00118685) The new "Email Header in Body Text" feature shows

"un-mapped" addresses and message body twice.

TC/LINK-MQ 1 (SPR00125489) TC/LINK-MQ fails to send and receive messages if

remote queues/alias queues are used

Kofax Communication Server Release Notes

Resolved Issues

Component Rank (SPR ID) Headline

FoIPv3 3 (SPR00119213) FoIP does not send an empty TSI but omits the

complete TSI signal when TSI is empty

TC/LINK 2 (SPR00123363) DataLogics crash pulls Link down.

FoIPv3 2 (SPR00119704) FoIP out of sequence packet handling should be

improved

TC/Web 1 (SPR00113060) Not possible to access to messages using TC/

METAMAIL

TC/Broadcast 2 (SPR00113578) TC/Broadcast Notification cover variable $Pages$ may

return a wrong page count

KCS Capture Connector

1 (SPR00121185) KCC restarts when trying to import an attachment with

an invalid character in the file name

TCfW 2 (SPR00121317) Text export of TCfW folder Log Entries not possible

TCLINKMD Manual 2 (SPR00120301) Registry value TCLINKMD\Protocol\In\MDDir must be

a dedicated directory when using multiple instances of TC/LINK-MD

TC/LINK-XML 2 (SPR00123138) html attachments lost if sending via link-xml and soap

TCDCLINK 1 (SPR00124514) TCDC stops working and do not restart automatically

with unknown.html

TCDCLINK 3 (SPR00123610) TCDC does not check, if purging the printer/restarting

the spooler service was successful

TCDCLINK 2 (SPR00176164) Configurable Online/Offline Mode for HTML document

conversion script

TWS 2 (SPR00122879) Cover variable $EPg$ is not resolved when sending a

message incl. cover via TWS

KCS Capture Connector

1 (SPR00124807) Possible concurrence problem in KCC during file

import into KC

TCLINKMQ Manual 3 (SPR00123325) Licensing type TC/LINK-XML (1046) required for TC/

Link-MQ running in XML format

TC/LINK-SM 3 (SPR00123383) ExitEmailHeader cannot deal with the Degree Sign

character (°) in the subject

TC/LINK-SM 2 (SPR00175831) Poor KCS Link-SM performance in combination with

bigger message attachments.

TC/LINK 1 (SPR00122130) FR: Exception queue handling should also be

triggered for email body conversion issues

FoIPv3 1 (SPR00123650) FoIP may sometimes create empty voicemails

TCDCLINK 1 (SPR00121761) Deadlock between printer-client and printer after

printing a document that creates multiple print jobs

TCDCLINK 2 (SPR00121767) Additional empty pages inserted before the document

when printing HTML attachments causing multiple print jobs

TCfW 3 (SPR00125166) TCfW Archive Filter Mask with German language

setting

TCfW 3 (SPR00065207) print a message with Chinese characters does not

work from TCfW. Neither in Text nor in Image view

TC/Report Report 3 (SPR00056157) Rebranding: Report destination type TOPCALL

Voice Platform

3 (SPR00055871) Docu: Missing description of RegValue CommandLine

Manual

FoIPv3 5 (SPR00064569) FR: FoIPv3 should support T.38 redundancy

TCLINK Manual 3 (SPR00071977) defaults for notifgraphic could be documented

FoIPv3 4 (SPR00070217) FR: T30 Fax Passthrough for Deutsche Bahn

Kofax Communication Server Release Notes

Resolved Issues

Component Rank (SPR ID) Headline

TWS 2 (SPR00071228) Capture Connector does not convert e-mails with

embedded pictures correctly

TCOSS 1 (SPR00072180) Windows 2008 R2 crashes when misconfiguring

OwnIPAddress for the Status Agent.

TCSoap 3 (SPR00072439) TC/SOAP ActiveNotifPolling Mode does not work

when using TC/XML with namespace prefixes

TC/Web 3 (SPR00072598) Filtering in TC/WEB not possible on additional column

TCOSS 3 (SPR00090699) Filtering of flags in INT_STATE does not work

TC/LINK-XML 2 (SPR00092569) TC/LINK-XML sends message twice

TCCP Admin Manual

3 (SPR00093372) Cover Variables for Date and Time -wrong code page

for Russian

TC/LINK-MX7 1 (SPR00093373) TCMWA-MX not working with Exchange 2010, if

Client-Access-Server and MailboxServer are on different machines

TCSoap 2 (SPR00093454) TC/SOAP sends a non-wellformed XML for the

ALTERNATIVE element (PostMessage Method)

KCS Capture Connector

1 (SPR00092253) KCC crashes when a PDF with ~250 pages should be

converted and log level is set to "DEBUG"

TC/VoiceLink2 1 (SPR00105284) KCS Voicelink Mailbox detection does not work, all

next calls also report "possible mailbox"

Setup 2 (SPR00105486) wrong default on truncate transaction log with mssql

2012

TCOSS 3 (SPR00105580) TCOSS Event IDs 16062 - 16065 contain wrong

description

Monitoring 2 (SPR00105711) Audit logs for Login/Logout with KCS Monitoring

creates 1 log entry every 4 seconds

TCOSS 3 (SPR00104760) TCOSS tool tccopy does not work currently with

compressed stream format

TC/LINK-OC 2 (SPR00105552) TC/LINK-SM does not handle the full range of X-

Priority values

TWS 3 (SPR00112771) Invalid UTF-8 returned on TWS user interface causing

browser error "The XML page cannot be displayed "

TC/LINK-SM 2 (SPR00125243) ExitEmailHeader Tracelevel 0xf0 or higher might lead

to exception

FoIPv3 3 (SPR00113916) Possible Loss of ECM pages during reception

Platform Manual 3 (SPR00111363) Wrong information about license grace period, if

TCOSS Secondary is running standalone

TCfW 2 (SPR00111445) The new status filter Cancelled in the TCFW outbox

does not show all messages with Status text Cancelled

TC/LINK-SDD 2 (SPR00111702) TC/LINK-SDD shall use TC/LINK-SM license

TCDCLINK 1 (SPR00121765) A Second print job is ignored, although available in the

spooler

TC/LINK-MX 2 (SPR00119550) After update to KCS 9.1.1 all FAX- and SMS recipient

defined in AD are resolved to empty fax numbers

TCOSS 2 (SPR00119614) TCOSS may stop with internal error getlsec1 if the File

Structure gets full

FoIPv3 3 (SPR00118845) Multi-Instance FoIP is not showing instance number in

webconfig

Kofax Communication Server Release Notes

Resolved Issues

Component Rank (SPR ID) Headline

TC/LINK-FM 2 (SPR00120130) TC/Link-FM Registry Key OriginatorIsMfpHostName is

changed after Update

TC/LINK-MQ 1 (SPR00121425) FR: TC/LINK-MQ should support a connection via SSL

to the MQ Server

Platform Manual 2 (SPR00121487) Wrong maximum channel description in KCS

Environment Guide

TC/LINK-SM 2 (SPR00121981) TCMIME maybe handles message text wrong if

exitemailheader is used

TWS 2 (SPR00121170) XML character data “]]>” incorrectly escaped

TC/Web 1 (SPR00120935) FR: TC/Web is missing the possibility to display the

Company in address book entries

TC/LINK-MD 1 (SPR00120969) MD keeps restarting due to a null-pointer exception.

TC/LINK-MQ 3 (SPR00176410) TC/LINK-MQ startup trace shows wrong version

number for TCLMQ.DLL

TC/Archive 3 (SPR00124834) TC/Archive Group Filter not working after update to

KCS 9.1.1

TCCP Admin Manual

3 (SPR00123248) unicode character is wrong displayed in the RTF cover

sheet

TC/LINK-MX7 2 (SPR00176394) Plugin for AD Users does not work with a German

windows

Voice Platform

3 (SPR00176396) Document error for installing Notes Client 9

Manual

Kofax Communication Server Release Notes

Resolved Issues

Kofax Communication Server Release Notes

This section contains information about potential issues that you could encounter while using Kofax Communication Server.

KCS EasyConfig Update

If you upgrade an older KCS deployed via EasyConfig to the latest release, you must start the KCS EasyConfig tool and redeploy the configuration. (SPR00104109)

Upgrade to the latest KCS release by starting EasySetup.exe from the installation ISO.

Start the KCS EasyConfig tool from the Kofax Communication Server program group

on the Windows Start menu. EasyConfig informs you that the current configuration has been modified.

Click Deploy.

Select to deploy All. Click OK. Wait until the configuration is updated.

Perform the actions listed in the deployment log (for example, you might need to restart

certain KCS components). Click Close.

Chapter 3

Known Issues

Symantec Tamper Protection Alert During KCS Client Setup

When you update Kofax Communication Server client software on a computer with Symantec Endpoint Protection, a tamper protection alert might be displayed. (SPR00104834)

You can safely ignore this message. The installation procedure is not affected.

TC/Perflog on Newer Operating Systems

On Windows Server 2008 R2 and Windows Server 2012, the data collector set (default=TCPERFLOG) and reports (TCPERFLOG_xxx) created with TC/Perflog are not displayed in the Windows Performance Monitor. You can only open the log files from the PERFLOG folder (default=c:\tcoss\perflog). (SPR00093515)

Document Conversion: HTML and Windows Server 2012

Internet Explorer 10 shipped with Windows Server 2012 does not support conversion of HTM/HTML files. KCS document conversion can convert HTM/HTML documents only if Microsoft Office is installed on computers with this operating system. (SPR00122725)

For more information, see: ▪ KCS Document Conversion Technical Manual, version 2.17.00 edition 4

Chapter Hints and Restrictions - Restrictions - HTM/HTML Conversion on Windows

Server 2012

Kofax Communication Server Release Notes

Known Issues

Document Conversion: Text Alternative Not Unicode

When you are using TWS or TC/LINK document conversion for Word or Excel documents with Unicode characters, the text alternative is not Unicode. (SPR00121081)

EasyConfig: Service Name Length Not Restricted

In EasyConfig, if you are using non-English characters, such as Japanese symbols, it is possible to configure longer service names than what can be saved correctly. (SPR00113538)

Note The service names can be only 8 bytes long. Japanese symbols require up to 3 bytes per symbol, therefore, only 2 symbols are possible.

Fax over IP: Message Wait Indication and Avaya

Although both Avaya Communication Manager and KCS Fax over IP support message wait indication signaling using the SIP NOTIFY method, message wait indication does not work. (SPR00119076)

Fax over IP: SIP Calls Can Fail with Large Messages

FoIP SIP calls via TCP or TLS can fail if SIP messages are received in multiple network packets. In such case, KCS FoIP processes an incomplete SIP message. The following or similar errors are written to the FoIP trace file (SPR00176917):

Error reading SIP message, Sip2XML read error, bad SIP message

Workaround: Use SIP via UDP.

Japanese and Other Characters Rotated

Japanese, Chinese, and other characters may appear rotated by 90 degrees. (SPR00113545)

Workaround: Fonts beginning with the at sign (@), such as @Arial Unicode MS, support vertical writing of certain languages. Use fonts without the at sign, such as Arial Unicode MS.

KCS Client Applications Fail to Start After Update

If you update only KCS client applications on a computer that also includes KCS server components, the client software fails to start because of obsolete shared modules. (SPR00176011)

Mixing components from the latest and older KCS releases is not supported, even if they are installed on different computers.

Workaround: Always update all KCS components to the latest release. Update server components before updating the client applications.

Kofax Communication Server Release Notes

TC/LINK-LN: Some Messages Cannot Be Processed

With Lotus Notes client software older than release 8.5.3, some messages cannot be processed by TC/LINK-LN. Installing Lotus Notes client 8.5.3 on the TC/LINK computer solves the problem. (SPR00092298)

For more information, see: ▪ TC/LINK-LN Technical Manual, version 2.07.00 edition 14

Chapter Hints / Troubleshooting - Some Messages Cannot be Processed

TCfW: Closing Application While Minimized

Closing the TCfW Communication Server Client from the taskbar while the application window is minimized can last multiple seconds. (SPR00176265)

Workaround: Close TCfW while its window is displayed to avoid the delay.

TCfW: Erratic Mouse Scrolling

Known Issues

Using the mouse wheel to scroll through the inbox or outbox of TCfW Communication Server Client produces erratic results. (SPR00176327)

Workaround: Use the scroll bar or keyboard for scrolling.

TCfW: Image Preview and Right-To-Left Script

In TCfW, the image preview is always aligned to the left. Text blocks which have right-to-left order activated correctly align to the right side in text mode. However, the image preview is not correct, the text blocks align to the left. (SPR00122502)

TCfW: Opening RTF Attachments Occasionally Fails

Opening RTF attachments in TCfW sometimes fails with the error: The process cannot

access the file because it is being used by another process. Another attempt to

open the attachment succeeds without any errors. (SPR00120108)

Workaround: Do not use Microsoft OLE control for displaying and editing attachments. Add the extension RTF to the registry value HKxx\SOFTWARE\TOPCALL\TCFW\WorkStation

\ShellExecuteExtensions.

TCfW: PDF Attachments on Windows 8

In TCfW Communication Server Client installed on Windows 8, by default, PDF attachments are opened with the built-in PDF viewer. Closing the PDF document does not close the OLE link of the message.

Workaround: Use an external PDF viewer, not the built-in one.

Kofax Communication Server Release Notes

Known Issues

Kofax Communication Server Release Notes

Support Changes

This section lists the changes in support level in this release of Kofax Communication Server.

Planned End of Support for Windows XP

In the next release of Kofax Communication Server, support for Windows XP will be discontinued.

This applies to the following Kofax Communication Server components: ▪ Kofax Communication Server client applications

Planned End of Support for Windows Server 2003

In the next release of Kofax Communication Server, support for Windows Server 2003 will be discontinued.

Chapter 4

This applies to all Kofax Communication Server components.

Planned End of Support for Microsoft Exchange 2003

In the next release of Kofax Communication Server, support for Microsoft Exchange 2003 will be discontinued. Only Microsoft Exchange 2007 and later will be supported.

TC/LINK-MX will not be supported any longer and you will not be able to install it anymore. It is replaced by TC/LINK-MX7.

This applies to the following Kofax Communication Server components: ▪ TC/LINK-MX ▪ SPI-MX ▪ MWA-MX

Planned End of Support for Microsoft Office 2003

In the next release of Kofax Communication Server, support for Microsoft Office 2003 will be discontinued. Only Microsoft Office 2007 and later will be supported.

This applies to the following Kofax Communication Server components: ▪ Kofax Communication Server client applications ▪ Document conversion

Kofax Communication Server Release Notes

Support Changes

Planned End of Support for Lotus Notes 7.x

In the next release of Kofax Communication Server, support for Lotus Notes 7.x will be discontinued. Only Lotus Notes 8.0 and later will be supported.

This applies to the following Kofax Communication Server components: ▪ TC/LINK-LN ▪ SPI-LN ▪ MWA-LN ▪ MAPI printer for Lotus Notes Client

Planned End of Support for KCS Components

In the next release of Kofax Communication Server, support for the following KCS components will be discontinued:

▪ TC/Dialer ▪ iPlanet Dirsync ▪ Fax over IP via XCAPI ▪ TC/LINK-MX

Kofax Communication Server Release Notes

This section lists the modules included in this release of Kofax Communication Server.

KCS Client Software Modules

Module Version Changed

Data Dynamics ActiveBar (activebar) 1.06.04 No

ClientPro for Lotus Notes (archiveln) 4.03.00 No

Setup Tools InstallTSP (InstallTSP) 1.00.02 No

KCSclients Common and Setup (kcsclients-common) 9.2.0.0.0.409 Yes

Setup Tools Task Remover (KillTask) 1.02.01 New

Microsoft Shared Files (mscomdlls) 1.00.02 Yes

NULL (MsiSetFeatureStates) 1.01.00 No

Microsoft Visual Studio 6 Runtime (msvc6redist) 6._s.p5 No

Microsoft Visual C++ 2003 Redistributable (msvc7redist) 7_1_3088 No

Microsoft Visual C++ 2008 Redistributable (msvc9redist) 9_0_30729_17 No

Printer Driver Installation Utility (PrinterInstall) 3.03.08 No

Setup Tools Remove (Remove) 1.00.04 New

Setup Tools Extension DLL (SetupDll) 1.02.10 Yes

Setup Tools Filecopy (setuptools-filecopy) 1.00.00 No

Setup Tools MSIExtract (setuptools-msiextract) 1.00.00 No

Setup Tools MSIUpdate (setuptools-msiupdate) 1.00.02 No

Setup Tools TC/ArchEx (setuptools-tcarchex) 1.01.00 No

Subclassing Module for TCfW (subclass) 2.00.00 No

Proxy for TC/Dialer TAPI integration (tcdconn) 1.00.01 No

DDI Monitor Client (TcDdiMon-Client) 3.04.02 Yes

TC Dialer (tcdialer) 1.02.02 No

TC/DistMF (tcdistmf) 1.02.03 Yes

Host Voice Engine (tce_host) 2.00.10 No

Remote Voice Engine (tce_rem) 2.03.11 No

Resource Voice Engine (tce_res) 2.10.00 Yes

Sound Voice Engine (tce_snd) 2.00.28 No

TC/Engine (TcEngine) 2.04.00 Yes

TCfW Communication Server Client (tcfw) 5.40.29 Yes

TCfW Communication Server Client Library (tcfwlib) 1.00.00 No

TopDeskLite (tcfxdlit) 4.04.03 No

Fax Viewer (tcfxvw) 4.01.00 No

Chapter 5

Modules Overview

Kofax Communication Server Release Notes

Modules Overview

Module Version Changed

Image IO Library (tcimgio) 2.30.05 Yes

NULL (tclaunch) 3.03.04 Yes

TC/Lib (tclib) 7.25.06 Yes

Language File Tool (tclng) 1.05.07 No

Language API (tclngapi) 1.00.00 No

TCMC Common (tcmc-tcpcommon) 4.06.13 Yes

TC/Dialer TCMC Panel (tcmc-tcpdialer) 1.02.04 Yes

Fax Viewer TCMC Panel (tcmc-tcpfaxviewer) 4.03.05 Yes

TC/Player TCMC Panel (tcmc-tcpplayer) 4.05.04 Yes

TCMC PrefViewer (tcmc-tcprefviewer) 4.05.09 Yes

TCfW Communication Server Client TCMC Panel (tcmctcptcfw)

VoiceAccess TCMC Panel (tcmc-tcpvmail) 4.04.04 Yes

TCMC Store (tcmc-tcstore) 4.03.05 Yes

Error Messages (tcmsg) 1.06.46 Yes

TC/Net (tcnet) 3.05.00 No

KCS Printer Device Drivers (tcpdd) 3.03.19 Yes

Voice Player (tcplayer) 4.09.01 Yes

TC/RT (tcrt) 2.09.00 Yes

TC/RTF (tcrtf) 1.02.01 No

Client Server Interface (TCSI) 2.73.04 Yes

Transport Interface (TCTI) 2.14.10 Yes

TAPI Service Provider (tctsp) 1.00.06 No

Fax Viewing and Printing Component (tcview32) 4.03.01 No

KCS Foundation Classes (tfc) 1.15.16 Yes

CyberActiveX UniSuitePlus Unicode Controls (UniSuitePlus)

4.09.06 Yes

1.00.07 New

KCS Software Modules

Module Release Changed

Line Server Application Image Template (app_img_templ) 2.06.02 No

Line Server TC18 Application Image Template (app_img_templ18)

Advantys ASPSmartUpload (aspsmart-aspsmartupload) 3.00.00 No

Attachment to URL Conversion (at2url) 1.06.00 Yes

Belus Xzip (belus-xzip) 2.05.00 No

Binary Trace Converter Tool (btrconv) 1.05.01 Yes

Caprock Dictionary Component (caprockdct) 1.07.00 No

Kofax CAPTools (captools) 5.00.07 No

3.04.00 Yes

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

Crystal Reports 10 Runtime (crystalreportsrdc) 1.01.00 No

LS1 Main Program (cs1) 2.05.12 No

File Copy Tool (ctc) 7.27.00 No

EasyConfig for KCS - XML Configuration Data Model

1.01.04 Yes

(Data)

Datalogics Library for Adobe PDF (datalogics) 9.01.01 Yes

EasyConfig for KCS - Config Application (EC) 1.01.04 Yes

EasyConfig for KCS - Documentation Generator (ECDoc) 1.00.04 No

Kofax Communication Server - Advanced Email Capture

Removed

(EmailConnect)

Line Server TC18 Ethernet Config (ethtool) 1.00.00 No

NULL (ex55) 2.13.02 No

NULL (ExitEmailHeader) 1.01.03 Yes

ExitSon (exitson) 1.01.01 Yes

ExLib (exlib) 1.00.01 No

Expat XML Parser (Expat) 1.95.08 No

Fault Tolerant Voice Tool (fail_over_setup) 1.01.00 No

Web Services Interface Between Fax Servers and

1.01.00 No

Applications (FaxWs)

TC/LINK-FI (fi) 2.26.13 Yes

FoIP Component (FoIP) 3.18.05 Yes

NULL (FoIP-msvc9redist-rtm) 9.0.21022.8 No

OpenH323 Library (FoIP-openh323) 1.18.04 No

PWLib Library (FoIP-pwlib) 1.10.02 No

Language File Tool (FoIP-tclng) 1.05.07 No

Error Messages (FoIP-tcmsg) 1.06.46 Yes

Intelligent Network Component for Image Conversion

3.18.00 Yes

(FoIP-TNC_Converter)

Intelligent Network Component for T.30 Control (FoIP-

3.18.00 Yes

TNC_FaxMain)

Intelligent Network Component for File Access (FoIP-

3.18.00 Yes

TNC_File)

Intelligent Network Component for TCOSS 7 FoIP (FoIP-

3.18.00 Yes

TNC_Fx7)

Intelligent Network Component for H.323 Call Controll

3.18.00 Yes

(FoIP-TNC_H323)

Intelligent Network Component for HTTP (FoIP-TNC_Http) 3.18.01 Yes

Intelligent Network Component for SIP Call Controll (FoIP-

3.18.01 Yes

TNC_Sip)

Intelligent Network Component for Persisent Storage (FoIP-

3.18.00 Yes

TNC_Store)

Merlin Component for FoIP T.30 (T.38 and Passthrough)

3.18.03 New

(FoIP-TNC_T30)

Merlin Component for T.38 Fax (FoIP-TNC_T38) 3.17.11 Yes

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

Intelligent Network Component for Simple Workflow

3.18.00 Yes

Processing (FoIP-TNC_Tsl)

Intelligent Network Component for KCS Voice Server

3.18.02 Yes

Integration (FoIP-TNC_Voice)

Intelligent Network Master (FoIP-TnMaster) 3.18.01 Yes

Line Server TC18 FPGA Loader (fpgaloader) 1.05.04 No

Novell Groupwise (groupwise) Removed

TC/LINK-GW (gw) Removed

TC/SNMP HP OpenView Tools (hpovtools) 1.00.04 No

KCS IP Printer (IpPrinter) 2.12.03 Yes

(IpPrinter-MxsTnMaster) 3.18.01 Yes

Intelligent Network Component for File Access (IpPrinter-

3.18.00 Yes

TNC_File)

Intelligent Network Component for HTTP (IpPrinter-

3.18.01 Yes

TNC_Http)

Intelligent Network Component for Image Conversion

3.18.00 Yes

(IpPrinter-TNC_Imageio)

Intelligent Network Component for IP Printing (IpPrinter-

3.18.00 Yes

TNC_Ipp)

Intelligent Network Component for TCSI (IpPrinter-

3.18.00 Yes

TNC_Tcsi)

Intelligent Network Component for Simple Workflow

3.18.00 Yes

Processing (IpPrinter-TNC_Tsl)

Custom panel for KC - KCS Notification on batch delete

1.00.08 No

(KcNotification)

Release Module for KCS - KC Integration (KcRelease) 2.00.05 No

Kofax Communication Server Common and Setup (kcs-

9.2.0.0.0.409 Yes

common)

KCS Kofax Capture Plugin (Kofax Capture Connector)

2.02.01 Yes

(KCS_KcPlugin)

KCS Backup and Restore Tool (KcsBackup) 2.02.05 Yes

LibWWW Access Library (libwww) 5.04.00 No

Lincoln Converter (lincoln) 6320000a No

Link Setup Tool (LinkSetupTool) 1.01.00 Yes

Linux Kernel (linux-kernel) 1.13.01 No

Line Server TC18 System Image (linux-kernel-tc18) 2.04.00 Yes

TC/LINK-LN (ln) 2.18.04 Yes

LogWinEvent (LogWinEvent) 1.00.00 No

LS1 Trace Tool (ls1trace) 1.02.01 No

Line Server Diagnostic Tool (lsd2) 2.06.01 No

TC/LINK-WM and TC/LINK-MD (md) 2.25.07 Yes

KCS MetaMail (metamail) 1.01.01 No

TC/LINK-MFP (mfp) 1.07.01 Yes

KCS MFPConnect (mfpconnect) 2.05.00 No

Microsoft Data Access Objects (microsoft_ado) 2.08.00 No

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

TC/MIME (mime) 2.10.25 Yes

BAPI to XML Tool (mkbapixml) 1.00.03 No

Enhanced BAPI to XML Tool (mkbapixml2) 1.00.03 No

KCS Monitoring Setup (Monitoring-Setup) 1.02.11 Yes

KCS Monitoring Interop.TCRPC (Monitoring-Setup-

1.01.00 Yes

Interop.TCRPC)

KCS Monitoring Interop.TCSI32 (Monitoring-Setup-

1.01.00 Yes

interop.TCSI32)

KCS Monitoring KCS_Environment (Monitoring-Setup-

1.02.05 Yes

KCS_Environment)

KCS Monitoring Admin (Monitoring-Setup-

1.01.04 No

KCS_Monitoring_Admin)

KCS Monitoring Configuration (Monitoring-Setup-

1.02.06 Yes

KCS_Monitoring_Configuration)

KCS Monitoring Excel (Monitoring-Setup-

1.02.05 Yes

KCS_Monitoring_Excel)

KCS Monitoring KPIUtil (Monitoring-Setup-

1.00.05 No

KCS_Monitoring_KPIUtil)

KCS Monitoring Kofax.KCS.Monitoring.Kpi (Monitoring-

1.02.06 Yes

Setup-Kofax.KCS.Monitoring.Kpi)

KCS Monitoring Kofax.KCS.Monitoring.Util (Monitoring-

1.00.05 No

Setup-Kofax.KCS.Monitoring.Util)

KCS Monitoring Logger (Monitoring-Setup-Logger) 1.00.04 No

KCS Monitoring SharedConfiguration (Monitoring-Setup-

1.02.02 Yes

SharedConfiguration)

KCS Monitoring SqlCommandScripts (Monitoring-Setup-

1.02.02 Yes

SqlCommandScripts)

TC/Lib (Monitoring-Setup-TCLIB) 7.25.02 Yes

TC/RPC (Monitoring-Setup-TCRPC) 7.10.06 No

KCS Monitoring TCRPCWrapper (Monitoring-Setup-

1.01.02 Yes

TCRPCWrapper)

Client Server Interface (Monitoring-Setup-TCSI) 2.72.02 Yes

Transport Interface (Monitoring-Setup-TCTI) 2.14.10 Yes

KCS Monitoring WebServiceMonitoring (Monitoring-Setup-

1.02.06 Yes

WebServiceMonitoring)

KCS Monitoring WMIProvider_Applications (Monitoring-

1.02.09 Yes

Setup-WMIProvider_Applications)

KCS Monitoring WMIProvider_KCS (Monitoring-Setup-

1.02.07 Yes

WMIProvider_KCS)

TC/LINK-MQ (mq) 2.26.15 Yes

Microsoft Shared Files (mscomdlls) 1.00.02 Yes

Microsoft Script Control (msscript) 5.00.01 No

Microsoft Visual Studio 6 Runtime (msvc6redist) 6._s.p5 No

Microsoft Visual C++ 2003 Redistributable (msvc7redist) 7_1_3088 No

Microsoft Visual C++ 2005 Redistributable (msvc8redist) 8_0_50727_762 No

Microsoft Visual C++ 2008 Redistributable (msvc9redist) 9_0_30729_17 No

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

Microsoft MSXML (msxml) 4_20_9818_0 No

TC/LINK-MX Install Template (mx-insttemplate) 1.00.01 No

TC/LINK-MX7 (mx7) 1.02.01 Yes

Netscape Runtime (netscape) 1.00.00 No

Lotus Notes Runtime (notes) 4.06.02 No

Update Tool for Lotus Notes INI (notesini) 1.00.03 No

OpenSSL Library (openssl) 1.00.01c Yes

OpenVXI VoiceXML Interpreter (OpenVXI) 3.01.00 Yes

PBX Integration (pabx) 1.01.01 No

Persists AspEmail (persists-aspemail) 5.00.00 No

Printer Driver Installation Utility (PrinterInstall) 3.03.08 No

TC/LINK-RS Test Client (releasetestclient) 1.01.00 No

Remote TOS Tools (remtos) 7.38.00 No

Remote LineServer Administration (RLA) 1.02.12 No

Intelligent Network Component for HTTP (RLA-TNC_Http) 3.03.00 No

Intelligent Network Component for Remote LineServer

1.02.08 No

Administration (RLA-TNC_RLA)

Intelligent Network Library (RLA-TNLib) 3.07.00 No

Intelligent Network Master (RLA-TnMaster) 3.06.02 No

TC/Report Component (RPT) 2.13.02 Yes

TC/LINK-SC (sc) 2.04.01 No

Mapfile for TC/LINK-SC7 (sc7) 1.00.06 Yes

TC/LINK-SC Addon (scaddon) 2.00.01 No

TC/LINK-SI (si) 1.00.11 No

TC/LINK-SI Sample Files (si_samples) 1.00.04 No

TC/LINK-SJ (sj) 2.09.02 No

TC/LINK-SM (sm) 2.08.10 Yes

TC/SNMP Config (snmp_config) 1.00.04 No

SNMP Files (snmp_files) 1.03.04 No

TC/SOAP Processing (soapproc) 1.06.00 Yes

SpiderMonkey Library (SpiderMonkey) 1.05.00 No

TC15 Configuration Tool (tc15tool) 1.05.06a No

TC16 EPLD (tc16-epld_2x) 2.5 No

TC16 ECP 3.x (tc16-epld_3x) 3.4 No

Line Server TC18 FPGA (tc18-fpga) 1.02.00 No

TC400 (tc400) 5.01.01 New

Utility to read Active Directory schema (tcadutil) 1.01.00 Yes

TC/Archive (tcarch) 2.21.05 Yes

TC/CCD Batch Collector (TCBatchCollector) Removed

TC/CAPIFax (tccapifx) 1.07.04 No

TC/CCD Config (TCCCDConfig) Removed

TC/ConvertDLs (tcconvertdls) Removed

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

TC/ConvertDLsPrep (tcconvertdlsprep) Removed

TC/CPUNr (tccpunr) 1.07.05 No

TC/CCD CustomPanel (tccustompanel) Removed

Link Document Converter (tcdc32) 2.17.09 Yes

Link Document Converter File Recognition (tcdc32-

finalrelease No

filerecognition)

Standalone Document Converter Setup (TcdcSetup) 1.03.09 Yes

Datalogics Library for Adobe PDF (TcdcSetup-datalogics) 9.01.01 Yes

Lincoln Converter (TcdcSetup-lincoln) 6320000a No

Microsoft Script Control (TcdcSetup-msscript) 5.00.01 No

Microsoft Visual Studio 6 Runtime (TcdcSetup-msvc6redist) 6._s.p5 No

(TcdcSetup-MxsTnMaster) 3.18.01 Yes

Printer Driver Installation Utility (TcdcSetup-printerinstall) 3.03.08 No

Link Document Converter (TcdcSetup-tcdc32) 2.17.09 Yes

DDI Monitor Client (TcdcSetup-TcDdiMon-Client) 3.04.02 Yes

Image IO Library (TcdcSetup-tcimgio) 2.30.05 Yes

NULL (TcdcSetup-tclaunch) 3.03.04 Yes

TC/Lib (TcdcSetup-tclib) 7.25.05 Yes

Language File Tool (TcdcSetup-tclng) 1.05.07 No

TC Monitor (TcdcSetup-tcmon) 7.14.01 Yes

Error Messages (TcdcSetup-tcmsg) 1.06.46 Yes

KCS Printer Device Drivers (TcdcSetup-tcpdd) 3.03.19 Yes

TC/RPC (TcdcSetup-tcrpc) 7.10.06 No

Client Server Interface (TcdcSetup-tcsi) 2.73.04 Yes

Sleep COM Server (TcdcSetup-tcsleep) 1.00.01 No

KCS Service (TcdcSetup-tcsrv) 8.00.06 No

Transport Interface (TcdcSetup-TCTI) 2.14.10 Yes

Intelligent Network Component for File Access (TcdcSetup-

3.18.00 Yes

TNC_File)

Intelligent Network Component for HTTP (TcdcSetup-

3.18.01 Yes

TNC_Http)

Intelligent Network Component for TCSI (TcdcSetup-

3.18.00 Yes

TNC_Tcsi)

Intelligent Network Component for Simple Workflow

3.18.00 Yes

Processing (TcdcSetup-TNC_Tsl)

TP80 Hardware Library (TcdcSetup-tp80) 7.12.00 No

Transputer Link Hardware Driver (TcdcSetup-tplink) 7.11.01 No

(TcdcSetup-visualstudio7) 7_1_3088 No

DDI Monitor Client (TcDdiMon-Client) 3.04.02 Yes

TC/DeleteDLs (tcdeletedls) Removed

Disk Utility (tcdisk) 7.10.09 Yes

Disk Test Utility (TcDiskTest) 1.01.00 No

TC/DistMF (tcdistmf) 1.02.03 Yes

TC/DownloadFile (tcdownloadfile) 1.00.01 No

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

File Voice Engine (tce_file) 2.01.01 No

Host Voice Engine (tce_host) 2.00.10 No

LS1 Voice Engine (tce_ls1) 1.04.00 Yes

Remote Voice Engine (tce_rem) 2.03.11 No

Resource Voice Engine (tce_res) 2.10.00 Yes

Sound Voice Engine (tce_snd) 2.00.28 No

TC/ECP (tcecp) 3.03.00 Yes

TC/Engine (TcEngine) 2.04.00 Yes

TC/FilBrk (tcfilbrk) 7.11.00 No

KCS File Transfer Tool (tcft) 1.03.10 Yes

Dependency Generator Tool (tcgendep) 1.02.03 Yes

Image IO Library (tcimgio) 2.30.05 Yes

COM Server for TCOSS Instances Information (tcinst) 1.00.05 No

TC/IPC (tcipc) 1.01.00 Yes

TC/CCD KofaxNotif (tckofaxnotif) Removed

LDAP Dirsync for Active Directory (tclad) 1.02.00 Yes

TC/LANPrt (tclanprt) 7.12.02 Yes

NULL (tclaunch) 3.03.04 Yes

TCLDAP Simulation (tcldap_s) 1.01.01 Yes

LDIF Dirsync (tcldif) 1.01.00 Yes

TC/Lib (tclib) 7.25.06 Yes

TCLI Converter (tcliconv) 7.26.01 No

TC/LINK (tclink) 2.27.31 Yes

TC/LINK-MX (tclinkmx) 2.14.01 Yes

TC/LINK-RS (tclinkrs) 1.02.00 Yes

Language File Tool (tclng) 1.05.07 No

Language API (tclngapi) 1.00.00 No

LDAP Dirsync for Sun/iPlanet/Netscape Directory Server

2.11.00 No

(tclpd)

TC/LINK-SI Batch Execution (tclsi_batch) 1.00.04 No

License Tool (tclt) 2.03.10 Yes

NULL (TCLXE2K) 2.13.02 No

Message Analyser (tcma) 1.01.00 No

TCMC Common (tcmc-tcpcommon) 4.06.13 Yes

TCMC PrefViewer (tcmc-tcprefviewer) 4.05.09 Yes

TCMC Store (tcmc-tcstore) 4.03.05 Yes

TC Monitor (tcmon) 7.14.01 Yes

Error Messages (tcmsg) 1.06.46 Yes

Message Wait Agent for Lotus Notes (tcmwaln) 2.02.00 No

Message Wait Agent for Microsoft Exchange (tcmwamx) 1.03.00 Yes

NULL (tcmxsnap) 1.00.07 No

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

TC/Net (tcnet) 3.05.00 No

TC/NetworkHelper (tcnetworkhelper) 1.01.02 No

TC Open Server Software (tcoss) 7.91.21 Yes

TCOSS Document Converter (tcoss_tcdc-tcdc) 7.39.00 No

TCOSS for TS Hardware (tcoss_ts) 7.47.01 No

KCS Printer Device Drivers (tcpdd) 3.03.19 Yes

Performance Counter Logging Service (TcPerfLog) 1.01.04 No

TCPMeter Tool (tcpMeter) 2.01.04 Yes

TC/PreProcess (tcprep) 1.03.04 No

KCS Probe Agent (tcprobe) 1.02.02 Yes

TC/Probe Setup (tcprobesetup) 1.01.18 Yes

TC/Probe TCMC Panel (tcprobetcmc) 1.02.11 Yes

TC/Pwd (tcpwd) 1.00.01 No

COM Registration Tool (tcregsvr) 1.00.04 No

KCS Message Release Manager (tcrelagt) 1.03.00 No

TC/LINK-RS Configuration (tcreleaseconfig) 1.03.00 Yes

TC/LINK-RS Controler (tcreleasectrl) 1.02.01 Yes

TC/LINK-RS Controler Samples (tcreleasesamples) 1.00.04 No

TC/CCD ReleaseScript (TCReleaseScript) Removed

Registry Rename Tool (tcrenreg) 1.00.00 No

TC/Report (tcreport) 2.16.12 Yes

TC Report WMI (tcreportwmi) 1.01.04 Yes

TC/Report Setup (tcrepsetup) 2.15.20 Yes

TC/Report TCMC Panel (tcreptcmc) 2.15.17 Yes

TC/Resolve (tcresolve) 1.12.03 Yes

Rich Text Printing (tcrichtext) 1.03.02 No

TC/Route (tcroute) 1.02.02 Yes

TC/RPC (tcrpc) 7.10.06 No

TC/RT (tcrt) 2.09.00 Yes

TC/RTF (tcrtf) 1.02.01 No

TC/Setup (tcsetup) 2.28.01 Yes

Client Server Interface (TCSI) 2.73.04 Yes

Sleep COM Server (tcsleep) 1.00.01 No

TC/SNMP (tcsnmp) 1.04.00 Yes

TC/SOAP (tcsoap) 1.06.01 Yes

TC/SOAP Messages (tcsoapmsg) 1.04.02 Yes

SPI for Novell Groupwise (tcspigw) Removed

SPI for Lotus Notes (tcspiln) 1.03.03 No

SPI for Microsoft Exchange (tcspimx) 1.05.03 Yes

KCS Service (tcsrv) 8.00.06 No

Voice Statemachine (TCStateMachine) 2.01.06 No

Status Agent (tcstatus) 1.10.00 No

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

TC/Setup Script Editor (tcstpedt) 2.14.01 No

TCECP Switch Script (tcswitch) 2.00.04 No

Server Extensions (tcsx) 7.28.02 No

Transport Interface (TCTI) 2.14.10 Yes

TC/Tool (tctool) 1.00.00 No

Language File Translation Tools (tctrans) 1.03.02 No

TC/UAS (tcuas) 7.09.03 No

Voice User Tool (TCUserTool) 1.01.00 No

Fax Viewing and Printing Component (tcview32) 4.03.01 No

TC/VoiceLink2 Log (tcvl2log) 1.02.02 No

TC/VoiceLink2 TCOSS Poller (tcvl2polltcoss) 1.03.04 Yes

TC/VoiceLink2 Response (TCVL2Response) 1.03.00 Yes

TC/VoiceLink Agent Transform (tcvlatransform) 1.03.03 Yes

TC/VoiceLink2 (tcvlink2) 1.03.01 Yes

VoiceAccess (TCVMail) 3.09.09 No

VoiceAccess Extension (TCVMExt) 1.00.01 No

TC/VP2G (TCVP2G) 1.01.00 No

TC/VRedirect (TCVRedirect) 1.01.04 No

TC/Vscheduler (TCVScheduler) 1.01.02 No

TC/VoiceXML VXIClient (TCVXIClient) 1.03.02 Yes

TCVXIMailboxDet (TCVXIMailboxDet) 1.03.00 Yes

TC/VoiceXML VXIObject (TCVXIobject) 1.03.00 Yes

TC/VoiceXML VXIPrompt (TCVXIPrompt) 1.03.00 Yes

TC/VoiceXML VXIRec (TCVXIrec) 1.03.00 Yes

TC/VoiceXML VXITel (TCVXITel) 1.03.00 Yes

TC/Web .Net (TCWeb.Net) 5.02.24 Yes

TC/Web IPMask Component (tcweb_tcipmask) 1.00.04 No

TC/WebAccess (tcwebac) 1.04.02 Yes

TE-SYSTEMS XCAPI (te-systems-xcapi) 3.31.61a No

NULL (template) 2.13.02 No

TC/ECP Testinstnace (testecp) 2.00.02 No

KCS Foundation Classes (tfc) 1.15.16 Yes

TFC Library (tfclib) 1.01.00 Yes

TC/SNMP Tivoli NV Tools (tivolinvtools) 1.00.04 No

Intelligent Network Component for Exchange-specific email

3.17.13 Yes

tasks (TNC_Tnef)

KCS Open Message Format Technical Manual (Tom) 2.26.13 Yes

TOPS SMSC SDK (tops-sdk) 5_0_174 New

TP80 Hardware Library (tp80) 7.12.00 No

Transputer Link Hardware Driver (tplink) 7.11.01 No

TC/SNMP Trap Tools (traptools) 1.00.00 No

TC16 HW Testprogram (tt04-tc16) 1.03.02 No

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

TC22 HW Testprogram (tt04-tc22) 1.03.01 No

Line Server Test Program 05 (tt05) 1.01.01 No

Line Server TC18 DSP Test Program (tt06-dsp) 1.05.02 No

Line Server TC18 PPC Test Program (tt06-ppc) 1.04.01 Yes

Microsoft SAPI 4 (tts-sapi_40) 4.00.00 No

TTS Configuration Tool (TTSConfig) 2.10.02 No

TCOSS Web Services (Tws) 2.20.11 Yes

Microsoft Visual C++ 2003 Redistributable (Tws-

7_1_3088 No

msvc7redist)

NULL (Tws-msvc9redist-rtm) 9.0.21022.8 No

Link Document Converter (Tws-tcdc32) 2.17.09 Yes

DDI Monitor Client (Tws-TcDdiMon-Client) 3.04.02 Yes

Image IO Library (Tws-tcimgio) 2.30.05 Yes

TC/Lib (Tws-tclib) 7.25.05 Yes

Client Server Interface (Tws-tcsi) 2.73.04 Yes

Transport Interface (Tws-TCTI) 2.14.10 Yes

Intelligent Network Component for Document Conversion

3.18.00 Yes

(Tws-TNC_DocConv)

Intelligent Network Component for File Access (Tws-

3.18.00 Yes

TNC_File)

Intelligent Network Component for HTTP (Tws-TNC_Http) 3.18.01 Yes

Intelligent Network Component for Image Conversion (Tws-

3.18.02 Yes

TNC_Imageio)

Intelligent Network Component for TCSI (Tws-TNC_Tcsi) 3.18.00 Yes

Intelligent Network Component for Simple Workflow

3.18.00 Yes

Processing (Tws-TNC_Tsl)

Intelligent Network Component for Xml Stylesheet

3.18.00 Yes

Language Transformations (Tws-TNC_Xslt)

Intelligent Network Master (Tws-TnMaster) 3.18.01 Yes

TCOSS Web Services Code Samples (TwsSamples) 1.01.00 Yes

CyberActiveX UniSuitePlus Unicode Controls

1.00.07 New

(UniSuitePlus)

UsrDDE (usrdde) 1.09.00 Yes

User IO (usrio) 2.13.00 Yes

TC/Report VBPerf (vbperf) 2.05.00 Yes

Voiceprompt Library (VoiceLib) 2.01.05 No

VRS Components (vrs_components) 2.01.05 No

VRS Test (vrstest) 1.03.06 No

WConfig (wconfig) 7.91.21 Yes

TC/LINK-X4 (x4) 1.13.05 No

Xerces-C XSLT Processor (XercesC) 2.06.01 Yes

XML Integration (xml) 2.15.00 Yes

XML to TCSI conversion Tool (xml2tc) 1.00.01 No

Kofax Communication Server Release Notes

Modules Overview

Module Release Changed

TC/Backup Zip Library (zip) 1.78.00 No

Kofax Communication Server Release Notes

Kofax Communication Server 9.2.0 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Version Information

Upgrade Notice

Test Environment

About This Release

New Features

Unicode Support

Support for Third-Party Software

TCIMG32: Disabling Halftone Dithering

TC/Broadcast: New Template Variables $PagesSent$ and $PagesSentTotal$

TC/LINK: Exception Queue Handling for Email Body Conversion Issues

TC/LINK: Suppress Page Break Between Notification and Message

TC/LINK: Conversion of EML Files with Embedded Attachments

TC/LINK-MD: Periodic Alerts to Detect Connection Loss

TC/LINK-MQ: Message Segmentation

TC/LINK-MQ: SSL Connection to Message Queue Server

TC/MWA-MX: Support of Microsoft Exchange 2010

TC/LINK-MX7: Support of Microsoft Exchange Server 2013

TC/LINK-SM: Configurable Default Character Set

TC/LINK-SM: Keep Empty Attachments

TC/LINK-SM: Configurable Date Format in Email Header

TC/LINK-SM: Convert Text Attachments to UTF-8

TC/SOAP: Configure URL Used in SoapAction Header Field

TWS: Display Page Count on Fax Cover Page

Capture Connector: New Message Fields for Recipient Information

Capture Connector: New Message Fields for In-Events

Fax over IP: Encryption

Fax over IP: T.38 Redundancy

Fax over IP: T.30 Fax Pass-through

Fax over IP: Microsoft Lync Server 2013

Fax over IP: Support for 90 T.38 Channels on a Virtual Machine

TCOSS: Additional Cover Sheet Variables

TC/Archive: 100,000 Volumes

TC/Web: New Column Company in the Recipient Tool

TC/Web: Restrict Message Forwarding, Replying, and Editing

TC/Web: Show Final Recipient in Preview for Authorizers

Hyper-V on Windows Server 2012 Host

Updated AS/400 Integration

KCS Documentation Search

Changes in Behavior

TC/LINK-RS: TCReleaseConfig Supported on 64-bit Operating Systems

Address Mapping Files Changed in Multiple Links

KCS Monitoring: Database Tables Renamed

KCS Monitoring: New Trace Locations

TC/Report: User Interface Changes

TC/Web: New Default for Recipient Selector

TCOSS: Duplicated ISDN Information Elements

TCOSS: Insufficient Channel Licenses Do Not Cause Restricted Mode

Outdated Files Removed from Setup

Crystal Reports 10 Can No Longer Be Installed

Resolved Issues

TC/LINK-LN: Cannot Send to Lotus Notes

TC/LINK-MD: Incoming SMS Shown as Hex Code

TC/LINK-MD Restarting Periodically

TC/LINK-MQ: Error 2068

TC/LINK-MX: Empty Fax Numbers

TC/LINK-SM: Conversion of Multipart/Related Content

TC/LINK-SM: Slow Performance with Large Attachments

TC/LINK-SM: Missing Character Set Information Leads to Fax Corruption

TC/LINK-SM: HTML Attachments Treated as Body

TC/LINK-SM: ExitEmailHeader Adds Header in Wrong Position

TC/LINK-SM: ExitEmailHeader and Messages Without Body

TC/LINK-SM: ExitEmailHeader Ignores Text in Angle Brackets

TC/LINK-SM: Multiple Embedded Images Per Line

TC/LINK: Conversion of Corrupt PDF Leads to Link Failure

TC/LINK: Some PDF Files Converted as Blank Pages

TC/LINK: ++DIGISIGN / ++INC Commands

KCS Monitoring: License Check Generating Entries in Audit Log

TC/Probe: Wrong Database Password Causes Run-Time Error

Capture Connector: Color PDF Loses Color

Capture Connector: Periodic Restarts If One of Multiple Connections Down

Capture Connector: Invalid Characters in File Name

Capture Connector: Additional Automatic Reactivations

Capture Connector: COMException Bad Variable Type

Capture Connector: COM API Error When Retrieving Folder Fields Information

Capture Connector: DEBUG and Large Files Information