Kofax Communication Server 9.2.0 User Manual

Kofax

Communication

Server

9.2.0

Release Notes

2013-10-24

subject to license terms.

This product is protected by one or more of the following patents: U.S. Patents No. 4,994,926, No. 5,291,302, No. 5,459,584, No. 6,643,034, and No. 6,785,021 and Canadian Patents No. 1329852 and No.

2101327.

Third-party software is copyrighted and licensed from Kofax’s suppliers.

THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF KOFAX, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF KOFAX, INC.

Kofax and the Kofax logo are trademarks or registered trademarks of Kofax, Inc. in the U.S. and other countries.

U.S. Government Rights Commercial software. Government users are subject to the Kofax, Inc. standard license agreement and applicable provisions of the FAR and its supplements.

You agree that you do not intend to and will not, directly or indirectly, export or transmit the Software or related documentation and technical data to any country to which such export or transmission is restricted by any applicable U.S. regulation or statute, without the prior written consent, if required, of the Bureau of Export Administration of the U.S. Department of Commerce, or such other governmental entity as may have jurisdiction over such export or transmission. You represent and warrant that you are not located in, under the control of, or a national or resident of any such country.

DOCUMENTATION IS PROVIDED "AS IS" AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

About This Release .............................................................................................................................................................. 7

Version Information ........................................................................................................................................................7

Upgrade Notice ............................................................................................................................................................... 7

Test Environment ............................................................................................................................................................ 7

New Features ................................................................................................................................................................... 8

Unicode Support .........................................................................................................................................................8

Support for Third-Party Software ........................................................................................................................... 8

TCIMG32: Disabling Halftone Dithering ............................................................................................................... 9

TC/Broadcast: New Template Variables $PagesSent$ and $PagesSentTotal$ ................................................. 9

TC/LINK: Exception Queue Handling for Email Body Conversion Issues ......................................................9

TC/LINK: Suppress Page Break Between Notification and Message ..............................................................10

TC/LINK: Conversion of EML Files with Embedded Attachments ................................................................ 10

TC/LINK-MD: Periodic Alerts to Detect Connection Loss ............................................................................... 10

TC/LINK-MQ: Message Segmentation ................................................................................................................ 10

TC/LINK-MQ: SSL Connection to Message Queue Server ...............................................................................11

TC/MWA-MX: Support of Microsoft Exchange 2010 ........................................................................................ 11

TC/LINK-MX7: Support of Microsoft Exchange Server 2013 ...........................................................................11

TC/LINK-SM: Configurable Default Character Set ........................................................................................... 11

TC/LINK-SM: Keep Empty Attachments ............................................................................................................ 11

TC/LINK-SM: Configurable Date Format in Email Header ............................................................................. 12

TC/LINK-SM: Convert Text Attachments to UTF-8 .......................................................................................... 12

TC/SOAP: Configure URL Used in SoapAction Header Field ........................................................................ 12

TWS: Display Page Count on Fax Cover Page ....................................................................................................13

Capture Connector: New Message Fields for Recipient Information .............................................................. 13

Capture Connector: New Message Fields for In-Events ....................................................................................13

Fax over IP: Encryption ...........................................................................................................................................14

Fax over IP: T.38 Redundancy ............................................................................................................................... 14

Fax over IP: T.30 Fax Pass-through .......................................................................................................................14

Fax over IP: Microsoft Lync Server 2013 ..............................................................................................................14

Fax over IP: Support for 90 T.38 Channels on a Virtual Machine ....................................................................14

TCOSS: Additional Cover Sheet Variables .......................................................................................................... 15

TC/Archive: 100,000 Volumes ............................................................................................................................... 15

TC/Web: New Column Company in the Recipient Tool .................................................................................. 15

TC/Web: Restrict Message Forwarding, Replying, and Editing ...................................................................... 15

TC/Web: Show Final Recipient in Preview for Authorizers ............................................................................ 16

Hyper-V on Windows Server 2012 Host ..............................................................................................................16

Kofax Communication Server Release Notes

Contents

Updated AS/400 Integration .................................................................................................................................. 16

KCS Documentation Search ....................................................................................................................................16

Changes in Behavior .....................................................................................................................................................17

TC/LINK-RS: TCReleaseConfig Supported on 64-bit Operating Systems ......................................................17

Address Mapping Files Changed in Multiple Links .......................................................................................... 17

KCS Monitoring: Database Tables Renamed ....................................................................................................... 17

KCS Monitoring: New Trace Locations ................................................................................................................17

TC/Report: User Interface Changes ......................................................................................................................18

TC/Web: New Default for Recipient Selector .....................................................................................................18

TCOSS: Duplicated ISDN Information Elements ................................................................................................18

TCOSS: Insufficient Channel Licenses Do Not Cause Restricted Mode .......................................................... 19

Outdated Files Removed from Setup ................................................................................................................... 19

Crystal Reports 10 Can No Longer Be Installed ................................................................................................. 19

Resolved Issues ...................................................................................................................................................................21

TC/LINK-LN: Cannot Send to Lotus Notes ............................................................................................................ 21

TC/LINK-MD: Incoming SMS Shown as Hex Code .............................................................................................. 21

TC/LINK-MD Restarting Periodically ...................................................................................................................... 21

TC/LINK-MQ: Error 2068 ........................................................................................................................................... 21

TC/LINK-MX: Empty Fax Numbers ......................................................................................................................... 21

TC/LINK-SM: Conversion of Multipart/Related Content .................................................................................... 21

TC/LINK-SM: Slow Performance with Large Attachments .................................................................................. 22

TC/LINK-SM: Missing Character Set Information Leads to Fax Corruption ..................................................... 22

TC/LINK-SM: HTML Attachments Treated as Body ............................................................................................. 22

TC/LINK-SM: ExitEmailHeader Adds Header in Wrong Position ......................................................................22

TC/LINK-SM: ExitEmailHeader and Messages Without Body ............................................................................ 22

TC/LINK-SM: ExitEmailHeader Ignores Text in Angle Brackets .........................................................................22

TC/LINK-SM: Multiple Embedded Images Per Line ............................................................................................. 22

TC/LINK: Conversion of Corrupt PDF Leads to Link Failure ............................................................................. 23

TC/LINK: Some PDF Files Converted as Blank Pages .......................................................................................... 23

TC/LINK: ++DIGISIGN / ++INC Commands ........................................................................................................23

KCS Monitoring: License Check Generating Entries in Audit Log .......................................................................23

TC/Probe: Wrong Database Password Causes Run-Time Error ...........................................................................23

Capture Connector: Color PDF Loses Color ............................................................................................................ 24

Capture Connector: Periodic Restarts If One of Multiple Connections Down ....................................................24

Capture Connector: Invalid Characters in File Name .............................................................................................24

Capture Connector: Additional Automatic Reactivations ......................................................................................24

Capture Connector: COMException Bad Variable Type ........................................................................................ 24

Capture Connector: COM API Error When Retrieving Folder Fields Information ............................................ 24

Capture Connector: DEBUG and Large Files Information .....................................................................................24

Capture Connector: Concurrency During File Import ............................................................................................25

Kofax Communication Server Release Notes

Contents

ASP: Connection Problems Between Storage and Media Servers .........................................................................25

TC/LANPRT: Handle Leak in Spooler ..................................................................................................................... 25

TCfW: Text Export of Log Entries Folder .................................................................................................................25

Document Conversion: Offline Mode for HTML Not Working ............................................................................25

TCDC: Empty Pages Causing Multiple Print Jobs .................................................................................................. 25

TCDC: TCDC Stops Working ..................................................................................................................................... 26

TCDCLINK: Problem Between Printer Client and Printer .....................................................................................26

TCDCLINK: Unsupported PDF Formats Don't Generate an Error ...................................................................... 26

TC/Web: Cannot Delete Users ................................................................................................................................... 26

TC/Web: Cannot Access and Terminate Messages Using Metamail ................................................................... 26

TC/Web: User Right: Enter Number Directly ......................................................................................................... 26

TC/Web: Filters Not Working ....................................................................................................................................26

TC/VoiceAccess: Cannot Leave Message with VoiceMail .....................................................................................26

TC/VoiceLink2 Failure .................................................................................................................................................27

TC/VoiceLink2: Mailbox Detection ........................................................................................................................... 27

TC/VoiceAccess: Voicemail Not Working with Microsoft Exchange Updates ...................................................27

TC/SNMP: KCS Performance Counters Disabled ...................................................................................................27

Fax over IP: Empty Voicemail .................................................................................................................................... 27

Fax over IP: Out-of-Sequence Packet Handling .......................................................................................................27

Fax over IP: Faxes Lost Without Warning ................................................................................................................27

Tandem Server: Remote Disk Access Timeout ........................................................................................................ 27

List of Solved SPRs .......................................................................................................................................................28

Known Issues ......................................................................................................................................................................37

KCS EasyConfig Update ..............................................................................................................................................37

Symantec Tamper Protection Alert During KCS Client Setup .............................................................................. 37

TC/Perflog on Newer Operating Systems ................................................................................................................37

Document Conversion: HTML and Windows Server 2012 ....................................................................................37

Document Conversion: Text Alternative Not Unicode ...........................................................................................38

EasyConfig: Service Name Length Not Restricted ..................................................................................................38

Fax over IP: Message Wait Indication and Avaya .................................................................................................. 38

Fax over IP: SIP Calls Can Fail with Large Messages .............................................................................................38

Japanese and Other Characters Rotated ....................................................................................................................38

KCS Client Applications Fail to Start After Update ................................................................................................38

TC/LINK-LN: Some Messages Cannot Be Processed .............................................................................................39

TCfW: Closing Application While Minimized ......................................................................................................... 39

TCfW: Erratic Mouse Scrolling ................................................................................................................................... 39

TCfW: Image Preview and Right-To-Left Script ......................................................................................................39

TCfW: Opening RTF Attachments Occasionally Fails ............................................................................................ 39

TCfW: PDF Attachments on Windows 8 .................................................................................................................. 39

Support Changes ................................................................................................................................................................41

Kofax Communication Server Release Notes

Contents

Planned End of Support for Windows XP ............................................................................................................... 41

Planned End of Support for Windows Server 2003 ................................................................................................ 41

Planned End of Support for Microsoft Exchange 2003 ...........................................................................................41

Planned End of Support for Microsoft Office 2003 ................................................................................................. 41

Planned End of Support for Lotus Notes 7.x ........................................................................................................... 42

Planned End of Support for KCS Components ....................................................................................................... 42

Modules Overview ............................................................................................................................................................ 43

KCS Client Software Modules .................................................................................................................................... 43

KCS Software Modules ................................................................................................................................................ 44

Kofax Communication Server Release Notes

Version Information

The Kofax Communication Server 9.2.0 release has the following build number, which appears in the About window: 9.2.0.0.0.409.

Upgrade Notice

Mixing components from the latest and older KCS releases is not supported, even if they are installed on different computers. Update server components before updating the client applications.

Test Environment

This release was tested with the following operating systems: ▪ Windows Server 2012 ▪ Windows Server 2008 R2 SP1 ▪ Windows Server 2008 SP2 ▪ Windows Server 2003 R2 SP2 ▪ Windows 8 (client only) ▪ Windows 7 SP1 (client only) ▪ Windows Vista SP2 (client only) ▪ Windows XP SP3 (client only)

Chapter 1

About This Release

The release was tested with the following third-party software releases: ▪ Internet Explorer 10 ▪ Internet Explorer 9 ▪ Microsoft Office 2013 ▪ Microsoft Office 2010 SP2 ▪ Microsoft Office 2007 SP3 ▪ Microsoft Office 2003 SP3 ▪ Lotus Notes 9 ▪ Lotus Notes 8.5.3 ▪ SQL Server Express 2012 SP1 ▪ SQL Server Express 2008 R2 SP2 ▪ Exchange Server 2013 CU1 ▪ Exchange Server 2010 SP3 ▪ Exchange Server 2007 SP3

Kofax Communication Server Release Notes

About This Release

New Features

Unicode Support

▪ Exchange Server 2003 SP2 ▪ SAP 7 ▪ Cisco CallManager 9

All Microsoft hotfixes released until 1 June 2013 were installed.

This section lists enhancements that have been added to the product in Kofax Communication Server 9.2.0.

Kofax Communication Server (KCS) now supports Unicode.

Kofax Communication Server did support non-English characters before; however, it was required that KCS be configured to a particular code page / character set. While the code page concept allows KCS to work with a variety of character sets, it has the fundamental drawback that it can't work with all character sets at the same time. For example, having both Russian and Japanese characters in one message was not possible.

With this release, Kofax Communication Server can be configured to use Unicode (UTF-8) to store and process message data. Administrators and users can display these messages in both client applications, TCfW Communication Server Client and TC/Web client.

Any non-Unicode message received by KCS is converted to Unicode and then stored in KCS.

Messages sent via the following TC/LINK types can be sent in Unicode: ▪ Link types base on SMTP protocol (SM, OC, SDD, MFP, MX7, SC7) ▪ TC/LINK-LN ▪ TC/LINK-FI (file formats TOM, XML) ▪ TC/LINK-MD and TC/LINK-WM ▪ TC/LINK-MQ (file formats TOM, XML)

Messages sent via other TC/LINK types continue to use the local character set on the interface of the remote system.

For more information, see: ▪ Unicode Installation Guide, version 9.02.00 edition 2

Support for Third-Party Software

The following third-party software is newly supported with Kofax Communication Server9.2.0.

▪ Cisco Unified Communications Manager 8 and 9 (fax and voice integration) ▪ IBM MQ 7.5 (supported in TC/LINK-MQ) ▪ Internet Explorer 10 ▪ Lotus Notes 9 (supported for TC/LINK-LN, TC/SPI-LN, but not for TC/MWA-LN) ▪ Microsoft Exchange Server 2013 (supported for TC/LINK-MX7, but not for TC/MWA-MX

and TC/SPI-MX)

Kofax Communication Server Release Notes

▪ Microsoft Office 2013 (supported for document conversion and MAPI printer) ▪ Microsoft SQL Server 2012 (supported for TC/Probe, TC/Report, KCS Monitoring)

Newly supported operating systems: ▪ Windows 8 Professional / Enterprise (KCS client applications only) ▪ Windows Server 2012 (KCS server components, links, TCfW client) ▪ Hyper-V on Windows Server 2012 host

TCIMG32: Disabling Halftone Dithering

It is now possible to disable halftone dithering when converting PDF documents into black and white images. The resulting image is faster to fax, but the quality of graphics is lower. (SPR00104667)

This behavior is controlled by a new registry value “HKLM\Software\Topcall\TCLINKxx \TCIMG32\Halftonedither” that can take the following values:

▪ 0: Halftone dithering is disabled. ▪ 1: Halftone dithering is enabled (default value).

If this registry value does not exist, halftone dithering is enabled.

About This Release

See also: ▪ KCS Document Conversion Technical Manual, version 2.17.00 edition 5

Chapter Image to TCI Conversion - Configuration

TC/Broadcast: New Template Variables $PagesSent$ and $PagesSentTotal$

TC/Broadcast sends an end report to the user when all messages for a job are terminated. You can now use two additional variables in the notification templates (SPR00113578):

▪ $PagesSent$ - number of fax pages sent for this send order (“-” if no fax send order) ▪ $PagesSentTotal$ - total number of fax pages sent for this send order, including retries (“-”

if no fax send order)

For more information, see: ▪ TC/Broadcast Manual, version 1.12.00 edition 2

Chapter Functionality - TCNOTIF (Notify Mode) - Notifications (= Reports) - End Notifications

TC/LINK: Exception Queue Handling for Email Body Conversion Issues

Exception queue handling is enhanced in this release. You can use this feature not only for problematic attachments, but also in case of problems in the email body. (SPR00122130, SPR00123852)

For more information, see: ▪ TC/LINK Technical Manual, version 2.27.00 edition 4

Chapter Product Description - Handling of Messaging Problems - Forwarding Failed Message to Exception Queue

Kofax Communication Server Release Notes

About This Release

TC/LINK: Suppress Page Break Between Notification and Message

TC/LINK: Conversion of EML Files with Embedded Attachments

TC/LINK can be configured to suppress page breaks between the notification text and the image of the original message. (SPR00102188)

This behavior is controlled by a new registry value “HKEY_LOCAL_MACHINE\Software \TOPCALL\<linkname>\TOPCALL\NotifImageFirstPage” that can take the following values:

▪ 0: Notification image file has a page break after the notification text (default) ▪ 1: No page break between notification text and the start of original message image

For more information, see: ▪ TC/LINK Technical Manual, version 2.27.00 edition 4

Chapter Product Description - Notifications - Notifications into Mail

TC/LINK can successfully convert EML files with embedded attachments. This applies to the following links (FR2479):

▪ TC/LINK-SM ▪ TC/LINK-SDD ▪ TC/LINK-OC ▪ TC/LINK-MFP ▪ TC/LINK-SC7 ▪ TC/LINK-MX7

TC/LINK-MD: Periodic Alerts to Detect Connection Loss

TC/LINK-MD can be configured to send UCP-31 alert operations during each poll cycle. If there is no positive feedback for the UCP-31 command, connections are shut down and then reinitialized. (SPR00102608)

This function is controlled by the following registry values: ▪ Ucp31Support - Set to 1 to send a UCP-31 alert command during each poll cycle (disabled

by default) ▪ Ucp31AdC - Address Code as required by the UCP 31 alert command ▪ Ucp31Pid - Protocol Identifier as required by the UCP 31 alert command

For more information, see: ▪ TC/LINK-WM and TC/LINK-MD Technical Manual, version 2.21.00 edition 6

Chapter Registry Keys Used by TC/LINK-WM (MD) - Configuration Details (TC/LINK-

MD KCS UCP Only) - UCP-31 Alert Command

TC/LINK-MQ: Message Segmentation

TC/LINK-MQ supports message segmentation and reassembly by the application. This is for messages (transaction files or attachments) that are too large for the queue manager or the queue to handle. (SPR00105583)

Kofax Communication Server Release Notes

This behavior is controlled by a new registry value “HKLM\Software\Topcall\TCLINKMQ \Options\MessageSegmentation” that can take the following values:

▪ 0: Message segmentation is disabled (default value) ▪ 1: Message segmentation is enabled

It might be necessary to increase the log file size and numbers of the queue manager.

Note MQ Message Segmentation does not work with character conversion. Character conversion is only performed for TOM transaction files if requested by the application calling MQGet.

TC/LINK-MQ: SSL Connection to Message Queue Server

TC/LINK-MQ can now connect to IBM WebSphere MQ Server using SSL. (SPR00121425)

For more information, see: ▪ TC/LINK-MQ Technical Manual, version 2.26.00 edition 4

Chapter Appendix - TC/LINK-MQ with SSL

TC/MWA-MX: Support of Microsoft Exchange 2010

About This Release

TC/MWA-MX now supports Microsoft Exchange 2010. (SPR00092313)

For more information, see: ▪ TC/MWA-MX Technical Manual, version 1.03.00 edition 2

TC/LINK-MX7: Support of Microsoft Exchange Server 2013

TC/LINK-MX7 now supports Exchange Server 2013 (cumulative update 1 or later). (SPR00119847)

Note Exchange Server 2013 is not supported with TC/MWA-MX and TC/SPI-MX.

TC/LINK-SM: Configurable Default Character Set

You can configure how TC/LINK-SM interprets MIME header fields that contain special characters if no character set is specified. Previously, the character set was hard-coded to ISO-8859-1. ISO-8859-1 is also the new default value. (SPR00122876)

The character set is configured by the registry value TCMIME\DefaultCharset. Supported values are: windows-xxxx, ISO-8859-X, us-ascii. The value is treated as case-insensitive.

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Appendix - Registry Keys Used by TC/LINK-SM

TC/LINK-SM: Keep Empty Attachments

You can configure TC/LINK-SM to keep empty attachments. Previously, zero-length attachments were silently deleted. This is also the current default behavior. (SPR00111345)

Kofax Communication Server Release Notes

About This Release

TC/LINK-SM: Configurable Date Format in Email Header

The behavior is controlled by the registry value TCMIME\KeepEmptyAttachments: ▪ 0 - Delete empty attachments (default) ▪ 1 - Process empty attachments

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Appendix - Registry Keys Used by TC/LINK-SM

You can configure the date and time format shown in the email header in body text. (SPR00121797)

The HTML header is defined in the file ExitEmailHeaderConfig.txt in the c:\tcoss\tclp folder. This UTF-8 text file consists of internal variables defining the HTML snippets of the header to be created.

The variable $dateTimeFormat in ExitEmailHeaderConfig.txt defines the date and time format. The default value is dd.MM.yyyy HH:mm:ss. This value is case-sensitive.

Setup will overwrite ExitEmailHeaderConfig.txt and ExitEmailHeader.txt. Always make a copy of these files if you change them. Setup makes a backup copy with postfix “.backup”; however, if you start setup a second time your changes are lost.

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Installation - Special Features - Email Header in Body Text - Configuration of

HTML Header

TC/LINK-SM: Convert Text Attachments to UTF-8

You can configure TC/LINK-SM to convert text attachments to UTF-8 with correct byte order mark when sending to KCS. (SPR00121837)

The behavior is configured by a new registry value:

TCMIME\ConvertTextAttachmentToUtf8. ▪ 0: Do not change plain text attachments when sending to KCS. This is the default value for

all links except TC/LINK-SC7. ▪ 1: When sending to KCS, try to convert text attachments to UTF-8 with the correct byte

order mark.

For more information, see: ▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 14

Chapter Appendix - Registry Keys Used by TC/LINK-SM

TC/SOAP: Configure URL Used in SoapAction Header Field

The URL used in the SoapAction header field is configurable in a new registry value, SOAPPROC\SoapActionPrefix. (SPR00070999)

Kofax Communication Server Release Notes

This value defines the string between “http://” and “/PostMessage” (or other function name) in the SoapAction header field. The value is only effective if ShortSoapAction is set to

Example: If SoapActionPrefix equals “vm-fs-links.local/KCSFunctions”, the resulting SOAPAction could be “http://vm-fs-links.local/KCSFunctions/PostMessage”.

If this value is not specified or empty, the SOAPAction value is built from the complete server URL, as specified by the fixed or dynamic recipient.

For more information, see: ▪ TC/SOAP Technical Manual, version 1.06.00 edition 2

Chapter Appendix - Registry Keys

TWS: Display Page Count on Fax Cover Page

The TWS web service function SendMessage has a new optional parameter, Pages. The number of fax pages can now be displayed on the cover page in the cover variable $EPg$. (SPR00122879)

The Pages parameter can take the following values: ▪ -1: The number of pages is calculated automatically. Using this option can affect sending

performance, as a message preview must be first generated to count the pages. ▪ 0: The number of pages is not displayed on the cover sheet (default value). ▪ 1, 2, 3, ... 999: The specified value is displayed on the cover sheet.

About This Release

For more information, see: ▪ TWS Technical Manual, version 2.16.07 edition 5

Chapter Web Service Functions - Micro Workflow Functions - Send Message

Capture Connector: New Message Fields for Recipient Information

KCS Capture Connector supports 6 additional message fields to hold message recipient information. (SPR00119596)

▪ KcsRecipientsTo, KcsRecipientsCc, KcsRecipientsBcc: fields containing the list of all To/

Cc/Bcc recipient numbers delimited by a semicolon ▪ KcsRecipientServicesTo, KcsRecipientServicesCc, KcsRecipientServicesBcc: fields

containing the list of all service names and To/Cc/Bcc recipient numbers delimited by a

semicolon in format: SERVICE,NUMBER;SERVICE,NUMBER

For more information, see: ▪ Capture Connector Technical Manual, version 2.00.00 edition 14

Chapter Installation and Configuration - Configuring Import Module in Kofax Capture -

Scripting - IBatchNameFormatter Interface Definition

Capture Connector: New Message Fields for In-Events

KCS Capture Connector supports 2 additional message fields to hold message recipient information from an in-event. (SPR00121080)

▪ NormalizedAddress ▪ LocalizedAddress

Kofax Communication Server Release Notes

About This Release

Fax over IP: Encryption

Fax over IP: T.38 Redundancy

For more information, see: ▪ Capture Connector Technical Manual, version 2.00.00 edition 15

Chapter Installation and Configuration - Configuring Import Module in Kofax Capture -

Scripting - IBatchNameFormatter Interface Definition

KCS Fax over IP supports two new encryption features: ▪ Encryption of G.711 pass-through and VoIP media data by using SRTP according to RFC

3711.

▪ Encryption of SIP call control messages by using secure SIP via TLS over TCP according to

RFC 3261.

For more information, see: ▪ Fax over IP Technical Manual, version 3.18.00 edition 1

Chapter Installation - Advanced Configuration - Voice

Chapter Installation - Advanced Configuration - SIP Signaling

KCS Fax over IP supports T.38 redundancy according to recommendation ITU T.38, Annex C: The optional forward error correction scheme for UDPTL (http://www.itu.int/rec/T-RECT.38-200704-I/en). (SPR00064569)

For more information, see: ▪ Fax over IP Technical Manual, version 3.17.07 edition 1

Chapter Integration with KCS - Configuration Hints - T.38 Redundancy

Fax over IP: T.30 Fax Pass-through

KCS Fax over IP supports G.711 pass-through mode. (SPR00070217)

For more information, see: ▪ Fax over IP Technical Manual, version 3.17.07 edition 1

Chapter Integration with KCS - Configuration Hints - T.38 vs. G.711 Pass Through Fax

Fax over IP: Microsoft Lync Server 2013

KCS Fax over IP can be integrated with Microsoft Lync Server 2013. (SPR00112121)

For more information, see: ▪ VoIP / FoIP Environment Guide, version 3.16.00 edition 2

Chapter Integration with Software PABX - Microsoft Lync Server 2010 and 2013

Fax over IP: Support for 90 T.38 Channels on a Virtual Machine

Up to 90 T.38 FoIP channels are supported on a single virtual machine. (SPR00105867)

For more information, see: ▪ KCS Environment Guide (Platform System Manual), version 9.02.00 edition 2

Kofax Communication Server Release Notes

Chapter KCS in Virtual Environment - KCS Components Supported on Virtual

Environment - Supported KCS Server Components - KCS Fax over IP

TCOSS: Additional Cover Sheet Variables

The following additional cover sheet variables are now supported in TCOSS: (SPR00113841) ▪ $Corr1$ .. $Corr6$ ▪ $UCorr1$ .. $UCorr6$ ▪ $CDate*$ ▪ $CTime*$ ▪ $RDate*$ ▪ $RTime*$ ▪ $IDate*$ ▪ $ITime*$ ▪ $MsgId$

TC/Archive: 100,000 Volumes

About This Release

The number of volumes supported by TC/Archive was increased from 10,000 to 100,000. (SPR00121125)

TC/Web: New Column Company in the Recipient Tool

The recipient tool and the recipient picker tool have been enhanced to include a new column “Company.” (SPR00124347)

For more information, see: ▪ TC/Web Installation and Configuration Manual, version 5.01.09 edition 17

Chapter Configuration - Tool Configuration - Tool Column Properties

TC/Web: Restrict Message Forwarding, Replying, and Editing

You can configure TC/Web to restrict actions done with a message (forward, reply, reply all, edit). The behavior is controlled by new system-wide registry values: (SPR00104912)

▪ ForwardLockingEnable

0: An active message in the inbox can be forwarded multiple times.

1: An active message in the inbox can be forwarded once. ▪ ForwardTerminatedEnable

0: A terminated message in the inbox cannot be forwarded anymore.

1: A terminated message in the inbox can be forwarded. ▪ ReplyEnable

0: Reply and Reply All buttons are disabled.

1: Reply and Reply All buttons are enabled. ▪ EditEnable

0: Edit command is disabled.

1: Edit command is enabled.

Kofax Communication Server Release Notes

About This Release

TC/Web: Show Final Recipient in Preview for Authorizers

Hyper-V on Windows Server 2012 Host

For restrictions and additional information, see: ▪ TC/Web Installation and Configuration Manual, version 5.01.09 edition 17

Chapter Configuration - Message Forward Locking

You can configure in TC/Web what should be displayed on the cover sheet in the To: field when an authorizer makes an image preview of a message. The behavior is controlled by the registry value AuthorizeShowFinalRecipientInPreview. (SPR00118635)

▪ 0: To: field contains the authorizer. ▪ 1: To: field contains the first from the list of intended recipients.

For more information, see: ▪ TC/Web User Manual, version 5.01.12 edition 7

Chapter Extended Features - Authorize/Reject Messages - Authorize Show Final Recipient

in Preview

Kofax Communication Server is supported on Hyper-V with host computers running the Windows Server 2012 operating system.

Updated AS/400 Integration

Kofax Communication Server 9.2.0 includes a new version of the AS/400 integration software. You can configure the code page to display special characters correctly, for example the euro sign.

For more information, see the 3rdparty\tc400\ folder on the Kofax Communication Server ISO image.

KCS Documentation Search

You can search the entire Kofax Communication Server 9.2.0 documentation in PDF format. To initiate a search, open the file “Search in Documentation.pdf” from the ISO image in a recent version of Adobe Reader and follow the instructions on the cover page.

Hints and restrictions: ▪ Third-party PDF readers usually don't understand the PDF catalog feature used for the

search. Use Adobe software. ▪ When prompted, allow Adobe Reader to load the index attached to Search in

Documentation.pdf. ▪ To transfer the documentation to another location, copy the following files and folders

from the ISO image:

▪ index

▪ kcsclients-doc

▪ kcs-doc

▪ tcmfecpack-doc

▪ index.pdx

Kofax Communication Server Release Notes

▪ Search in Documentation.pdf ▪ You can safely ignore the warnings about documents modified since the last cataloging. ▪ For easier viewing, click Arrange Windows in the Search window.

Changes in Behavior

This section contains information about the differences in behavior between Kofax Communication Server 9.2.0 and previous releases.

TC/LINK-RS: TCReleaseConfig Supported on 64-bit Operating Systems

TCReleaseConfig, a part of TC/LINK-RS, functions properly on computers with 64-bit operating systems. The previously known restriction no longer applies.

Address Mapping Files Changed in Multiple Links

The map files for TC/LINK-SM, TC/LINK-OC, TC/LINK-SDD, TC/LINK-SC7, and TC/ LINK-MX7 have been updated. The changes are important for proper functionality of the product. If you use customized map files, please reapply the customizations based on the map files delivered with this Kofax Communication Server release. (SPR00110610, SPR00124507, SPR00124779)

About This Release

Table 1-1. Summary of changes:

Map file Changes Link types

Smtp.map, smtp_w.map, smtp_m.map

Smtpex.map Error correction (SPR00110610), IMCEA address

Sc7.map Error corrections (SPR00124507, SPR00124779) SC7

Addresses with special characters can be specified in display name (important for TC/WEB integration)

handling now done by TCMIME.DLL

KCS Monitoring: Database Tables Renamed

The table names in the KCS Monitoring database have been changed. The table names have a “W” appended at the end. For example, the former AppServer table is now called AppServerW.

For more information, see: ▪ KCS Monitoring Technical Manual, version 1.02.00 edition 5

Chapter Monitoring via Web Services - Database

KCS Monitoring: New Trace Locations

The TCSI traces for monitoring are located within the individual log folders in C:

\ProgramData\Kofax\KCS\Cockpit\ . You can now also configure the trace specifics in the

registry. (SPR00118474)

SM, OC, SDD

MX7

Kofax Communication Server Release Notes

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