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This product is protected by one or more of the following patents: U.S. Patents No. 4,994,926, No.
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Page 3
Contents
Changes in Behavior ............................................................................................................................................................5
PDF to TIFF Scaling ........................................................................................................................................................5
Use User-Defined Fonts for Document Conversion ..................................................................................................5
TC/Probe Not Working for TC/LINK-MX7 .............................................................................................................. 6
IP Printer Retry Behavior .............................................................................................................................................. 7
Enhanced Message Flow Information ......................................................................................................................... 7
Improved Handling of Illegal Characters in LDAP .................................................................................................. 8
Enhancements in LDAP DirSync ..................................................................................................................................9
TC/LINK-LN: Disable Sorting to Improve Performance ......................................................................................... 9
TC/LINK-LN: Some Messages Cannot Be Processed .............................................................................................10
Email Header in Body Text .........................................................................................................................................10
TCfW: New Reroute Options ......................................................................................................................................13
TCfW: Filter Cancelled Messages in Outbox ............................................................................................................13
TCfW, TCWeb: Users Can Be Denied the Right to Mark Messages Complete ................................................... 14
TC/Web: New Authorization Options ......................................................................................................................14
Support Changes ................................................................................................................................................................17
Phaseout of TC/LINK-CCD ........................................................................................................................................ 17
Phaseout of TC/LINK-GW ..........................................................................................................................................17
TS85 Hardware Status Box Cannot Be Selected .......................................................................................................17
Known Issues ......................................................................................................................................................................19
Symantec Tamper Protection Alert During KCS Client Setup .............................................................................. 19
About This Release ............................................................................................................................................................ 21
Setting the value to 1 enables the scaling of the image. Setting it to 0 disables the scaling of the
image (0 is the default setting).
Chapter 1
Changes in Behavior
For more information, see:
▪ KCS Document Conversion Technical Manual, version 2.16.00 edition 5
Chapter Image to TCI Conversion - Configuration
Use User-Defined Fonts for Document Conversion
KCS Document Conversion (in particular, its Datalogics library) can now be configured to
search for fonts only in user-defined path. This can prevent problems with using Windows
fonts. (SPR00070526)
This behavior is controlled by the following registry value:
Setting the value to 1 tells the Datalogics document conversion library to search for fonts only
in the user defined path. Setting it to 0 allows Datalogics to use fonts from other locations (0 is
the default setting).
The path to user-defined fonts is configurable in the following registry value:
▪ KCS Document Conversion Technical Manual, version 2.16.00 edition 5
Chapter Image to TCI Conversion - Configuration
Kofax Communication Server Release Notes
5
Page 6
Changes in Behavior
TC/LINK-SM Temporary Directory
The default temporary work directory of links based on TC/LINK-SM is now changed from
C:\TEMP\<link name> to C:\TCOSS\TCLP\WORK\<link name>. The directory is created
automatically if it does not exist on link startup. (SPR00070431)
This applies only to new installations.
The following links are affected:
▪ TC/LINK-SM-OC
▪ TC/LINK-MX7
▪ TC/LINK-SC7
▪ TC/LINK-SDD
▪ TC/LINK-MFP
For more information, see:
▪ TC/LINK-MX7 Technical Manual, version 1.01.06 edition 8
Chapter Installation - Prerequisites
▪ TC/LINK-SM / TC-LINK-OC Technical Manual, version 2.07.00 edition 2
Chapter Installation - Prerequisites
TC/Probe Not Working for TC/LINK-MX7
TC/Probe is now properly working with TC/LINK-MX7. An additional installation step
is necessary: You need to create a TCOSS service for sending to TC/Probe. (SPR00070752,
SPR00089499)
Use the following service settings:
▪ As the address type, select “Free address”.
▪ As the prefix, use the probe agent user name followed by a colon, for example
“TCPROBE:”
▪ Support text, image, restricted text, and binary.
This service will be used in the sender address of all Probe messages. Probe destinations must
support sending to this service. For Lotus Notes, this means that a foreign domain has to be
created for the service.
TC/Probe and TC/LINK-MX7 have to be restarted after creating the service.
If you use TC/PROBE also for monitoring SMS traffic (TC/LINK-WM or TC/LINK-MD),
additional steps are needed:
▪ Start the registry editor and go to the Probe subkey of the link instance.
▪ Write the probe user name into the registry value Probe\ProbeAgent.
▪ Write the probe service name into the registry value Probe\ProbeService.
These registry values are used by TC/LINK-WM and TC/LINK-MD map files.
The retry behavior of KCS IP Printer can now be configured to reduce the priority of
print jobs that fail to print on the first attempt. Use the new configuration parameter
TcPriorityChange to enable this feature. The default behavior is unchanged. (SPR00072418)
For more information, see:
▪ KCS IP Printer Manual, version 2.10.01 edition 1
Chapter Installation
Enhanced Message Flow Information
TCLINK can now write message flow information into four custom fields of TCOSS send
orders. The following registry values under HKLM\SOFTWARE\TOPCALL are now
available for each link instance and define which information is stored in the custom fields:
(SPR00090085, SPR00090101)
Changes in Behavior
▪ CorrAddress - Custom field ID to store the original sender address
▪ CorrLinkName - Custom field ID to store the link instance name, in syntax “Computer
\LinkInstance”
▪ CorrLinkQueue - Custom field ID to store the default queue name of the link that received
the message
▪ CorrMapped - Custom field ID to store information about success or failure of shadow user
lookup (yes means success, no means failure)
In each registry value, you can specify the custom field where the information should be
stored (1..4). If you set a value to 0, that information is not saved.
Multiple restrictions apply:
▪ A link exit might overwrite the custom fields before the message is posted.
▪ Send orders posted via applications other than links might hold custom field information
with different meaning.
▪ TCLINK does not write custom field information into immediate replies to TC/Probe.
▪ Custom field values may get truncated by TCOSS. Each field can have 128 characters, but
the total length of all four custom fields is limited to 320 characters.
TC/Report stores this information in its database and it can now display it in its UNIV and
UNIV_GRAPH reports.
TCOSS copies custom fields from the original send order to all events, notifications and send
copy messages triggered by that send order. Therefore, there is a new parameter WithNotifs
in UNIV and UNIV_GRAPH. Set WithNotifs to NO to eliminate notifications and sending
copies for messages from non-KCS users. Set WithEvents to NO to eliminate events triggered
Kofax Communication Server Release Notes
7
Page 8
Changes in Behavior
by the sender's KCS user profile. If both WithNotifs and WithEvents are set to NO, only the
original send orders are displayed in the report.
Note Backup databases created with this version of TC/Report contain the new fields. The
existing backup databases are not updated to contain them. Therefore, it is not possible
to make UNIV and UNIV_GRAPH reports from existing backup databases: you must
add the fields manually to the backup databases (action_table), e.g. using the SQL Server
Management Studio.
For more information, see:
▪ TC/LINK Technical Manual, version 2.26.00 edition 3
▪ TC Report Technical Manual, version 2.15.00 edition 1
Chapter Structure of TC Report - Database - Content of the Database
Improved Handling of Illegal Characters in LDAP
You can now configure how LDAP directory synchronization handles characters that
cannot be converted to local character set. You can configure a character that should replace
the illegal ones, and decide what to do if an illegal character is found in an object name.
(SPR00089532)
Two new registry values control this behavior (in the subkey Dirsync below the registry
subkey of the link instance):
▪ ImportIfNameConversionFails - Set it to 1 (default) to import objects even if their name
cannot be converted without loss to the local character set. Set it to 0 to only import objects
where no characters are lost during conversion to local character set.
▪ ReplacementCharacter - Specify a single character replacing characters that cannot be
converted to the local Windows codepage. By default, this is the question mark (?).
For more information, see:
▪ LDAP Directory Synchronization Technical Manual, version 1.00.12 edition 5
Chapter LDAP DirSync with Windows Active Directory - Functionality - Configuration
8
Kofax Communication Server Release Notes
Page 9
Enhancements in LDAP DirSync
LDAP directory synchronization now has two new features: (SPR00091400)
▪ You can now specify domain for directory synchronization.
▪ Dirsync history is now saved for multiple domain controllers. If the most recently
used domain controller is unavailable, and a different one has been used before, only
incremental dirsync is performed.
New / changed registry keys:
▪ ADDCName - changed to contain the fully qualified name of the preferred domain
controller.
▪ ADDomain - new key, contains the fully qualified name of the preferred domain.
▪ Dirsync/Servers - new subkey that holds information about all domain controllers
contacted during Dirsync. This information allows an incremental update dirsync when
connecting to various domain controllers.
For more information, see:
Changes in Behavior
▪ LDAP Directory Synchronization Technical Manual, version 1.00.12 edition 5
Chapter LDAP DirSync with Windows Active Directory - Functionality - Binding to Active
Directory
Chapter LDAP DirSync with Windows Active Directory - Functionality - Configuration
Chapter LDAP DirSync with Windows Active Directory - Prerequisites
TC/LINK-LN: Disable Sorting to Improve Performance
TC/LINK-LN can become very slow when many messages are queued for processing
from Lotus Notes to Kofax Communication Server. This is because the link sorts messages
by priority and send date. Sorting of messages can be a time-consuming operation.
(SPR00092096)
If the order of the messages is not important, sorting can now be disabled, thus increasing the
performance. This behavior is controlled by the following registry value:
▪ Setting the value to 0 disables the sorting. Message order depends on how Lotus Notes
provides the messages.
▪ Setting the value to 1 enables the sorting. Message order depends on priority and send date
(current behavior, default value).
For more information, see:
▪ TC/LINK-LN Technical Manual, version 2.16.00 edition 3
Chapter Hints / Troubleshooting - Slow Processing When Many Messages Are Queued
Chapter Appendix - LINK-LN Registry Entries - Notes Specific Parameter
Kofax Communication Server Release Notes
9
Page 10
Changes in Behavior
TC/LINK-LN: Some Messages Cannot Be Processed
With Lotus Notes client software older than release 8.5.3, some messages cannot be processed
by TC/LINK-LN. Installing Lotus Notes client 8.5.3 on the TC/LINK computer solves the
problem. (SPR00092299)
For more information, see:
▪ TC/LINK-LN Technical Manual, version 2.17.01 edition 2
Chapter Hints / Troubleshooting - Some Messages Cannot be Processed
Email Header in Body Text
Email header information like date, from, to, and subject can be added to the email body
at the very beginning. This feature is available for TC/LINK-SM, TC/LINK-SDD, and TC/
LINK-MX7. (SPR00093319)
This feature is configured either during setup of the appropriate link, or later via the
following registry values:
Set ExitDll to ExitEmailHeader.dll to enable the feature. Additional options are described in
the manual.
You can configure the format of the header by editing the file ExitEmailHeaderConfig.txt in
the folder c:\tcoss\tclp\. This UTF-8 text file consists of internal variables defining the
HTML snippets of the header that is to be created.
Restrictions:
▪ No other TC/LINK Exit is supported if this feature is enabled.
▪ RTF body is not supported.
▪ Characters from non-binary message parts (e.g. subject) are converted to the configured
TCOSS code page.
▪ If you use text directives (++ commands) to modify e.g. message subject, the subject is not
exchanged in the generated email header in body text.
For more information, see:
▪ TC/LINK-SM / TC/LINK-OC Technical Manual, version 2.07.00 edition 5
Chapter Installation - Common Installation Steps - TC/LINK-SM Easy Installation
Chapter Installation - Special Features - Email Header in Body Text
KCS Printer Driver Changes
10
The default value of the parameter “Enable advanced printing features” in KCS printer
properties is now disabled (check box is cleared); both on new installations and when
Kofax Communication Server Release Notes
Page 11
upgrading to this release. The new value prevents document conversion problems.
(SPR00091840)
For more information, see:
▪ TC/PDD User Manual, version 3.03.00 edition 5
Chapter Hints - Advanced Printing Features May Cause Document Conversion Problems
KCS FoIP: Suppression of Redirecting Number
KCS Fax over IP can be configured to suppress the redirecting number; i.e., the number of the
party that has diverted the call is not evaluated. This function can be used e.g. if you want to
use a common voice mail box for multiple users. (SPR00092220)
To suppress the redirecting number
Using WConfig, for UFI channels, set the most significant bit of line 295, position 3 to 1.
1
E.g., if the current number was “01”, change it to “81” hexadecimal.
Enter a similar line to the number conversion lines of the UFI channels (starting with line
2
254):
Lxxxx=Vxxxx
Where xxxx is the number to which most of the phones are redirected, e.g. 5960.
Restart FoIP.
3
Changes in Behavior
For more information, see:
▪ KCS FoIP Technical Manual, version 3.13.05 edition 1
Chapter Integration with KCS - Supplementary Services - Call Diversion (Redirecting
Number) - Suppression of Redirecting Number
KCS FoIP: Use Redirecting Number for Fax Calls
By default, inbound fax messages can be distributed according to the called party number
(DDI/MSN). KCS FoIP can now be configured to use the redirecting number for fax calls.
(SPR00093076)
Using WConfig, for UFI channels, set the least significant bit of the line 286, position 8 to
1
1 (e.g. from “00” to “01”).
Enter similar lines to the number conversion lines of the UFI channels (starting with line
2
254):
ATN~=0~
ATI~=00~
ATS~=~
(PBX might send the redirecting number along with the flag national/international/
subscriber number. This flag has to be converted to the corresponding prefix.)
Restart FoIP.
3
If this feature is enabled and a redirecting number is present, the redirecting number is used
instead of the called party number.
This feature does not work if the redirecting number is suppressed.
Kofax Communication Server Release Notes
11
Page 12
Changes in Behavior
For more information, see:
▪ KCS FoIP Technical Manual, version 3.13.05 edition 1
Chapter Integration with KCS - Supplementary Services - Call Diversion (Redirecting
Number) - Use Redirecting Number for Fax Calls
KCS FoIP: Call Peers Blocking
It is now possible to configure KCS Fax over IP to accept only incoming calls from IP
addresses that match with any of the configured call peers. (SPR00103349)
This behavior is configured per TCOSS fax channel, in the config line 291, position 13:
▪ 00 – accept inbound calls from all IP addresses (default)
▪ 01 – do not accept inbound calls from IP addresses that do not match the IP of any call peer
For more information, see:
▪ KCS Fax over IP Technical Manual, version 3.13.05 edition 3
Chapter Integration with KCS - Configuration Values - Description of UFI Specific
Configuration Lines
TCOSS: Consistent Administration and Filtering of Groups
The level of control of a group administrator over other groups that start with the same string
(e.g. group administrator for “Group1” controlling group “Group1A”) was inconsistent. Strict
filtering was done on open send orders, while terminated send orders were filtered as if a
wildcard had been added to the group. (SPR00102440)
The behavior is now configurable in SYSCONF, line 18, position 4. Two new flags have been
added:
▪ 02 ... always add wildcard to group filter (i.e., filter on “Group1” works like “Group1*”
▪ 04 ... extend list rights to all subgroups (i.e., right for “Group1” gives also rights for
“Group1*”
By default, these options are disabled, i.e., wild card is not added automatically to the group
filter, and group administrators do not have access to groups starting with the same string as
their group name.
For more information, see:
▪ TCOSS Configuration Manual, version 7.90.09 edition 5
Chapter Config Files - Common Config Parameters (SYSCONF)
TCfW: Authorizing of Own Messages Can Be Disabled
12
A new user right has been added to the Authorize/Sign tab in TCfW user profiles:
“Authorize own messages”. Users with this right can authorize their own messages. This
right is enabled by default for all authorizer users. (SPR00092165)
Kofax Communication Server Release Notes
Page 13
For more information, see:
▪ KCS Client Applications Administrator's Manual, version 9.01.01 edition 1
Chapter Maintaining User Profiles - Authorize / Sign
TCfW: Mark Resent, Rerouted, Resubmitted, and Forwarded
Messages as Duplicates
TCfW Communication Server Client can now be configured to mark messages that have
been resent, rerouted, resubmitted, or forwarded as possible duplicates. This behavior is
controlled by a new check box in the General Settings tab of TCfW preferences: “Mark resent
and forwarded messages as duplicates”. (SPR00092138, SPR00102185)
The License window has been removed from the TCfW Communication Server Client and the
Management Console. The window was obsolete and is no longer needed. Use the License
Maintenance Tool for managing licenses in Kofax Communication Server. (SPR00071601)
TCfW: New Reroute Options
Administrators and users now have additional options for rerouting messages in TCfW
Communication Server Client: (SPR00103556, SPR00101972)
▪ Users benefit from a new Reroute window. You can now specify multiple recipients and
also specify a delivery type (To, Cc, Bcc, or Authorizer). Also, reroute no longer bypasses
the service restrictions of a user.
▪ Administrators can now disable (hide) the Reroute button using a new registry value:
TCfW does not create this value automatically: you must create it using Windows Registry
Editor. By default, the Reroute button is enabled (1). Set the value to 0 to disable the button.
For more information, see:
▪ KCS Client Applications Administrator's Manual, version 9.01.01 edition 2
In TCfW Communication Server Client, you can now filter the messages in the Outbox by the
Status “Cancelled”. (SPR00102196)
Kofax Communication Server Release Notes
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Page 14
Changes in Behavior
For more information, see:
▪ TCfW Communication Server Client User Manual, version 5.35.00 edition 1
Chapter Folders on the Kofax Communication Server - OUT Box - Standard OUT Box
Fields
TCfW, TCWeb: Users Can Be Denied the Right to Mark Messages
Complete
A new user right has been added for KCS users: “May mark complete”. If selected, user has
the right to mark incoming messages as complete. This right is granted by default. If you
want to prevent a user from marking messages complete, clear this checkbox. This right is
enabled by default for all users. (SPR00101839, SPR00093259)
This right can be controlled both in TCfW and TCWeb clients:
▪ TCfW > User Profile window > Rights tab > May mark complete
▪ TCWeb > User properties > Rights tab > May Mark Complete
For more information, see:
▪ KCS Client Applications Administrator's Manual, version 9.01.01 edition 1
Chapter Maintaining User Profiles - Rights - May Mark Complete
▪ TC/Web User Manual, version 5.01.12 edition 5
Chapter User Administration - User Tool - User Rights
TC/Web: New Authorization Options
Two new authorization options have been added to TC/Web: (SPR00091144, SPR00091864)
▪ Before this release, users have been able to authorize messages without opening and
reading them. With this release, it is possible to force the user to display the message before
authorizing. This behavior is controlled by a new registry value:
The default value is the same as current behavior; i.e., users don't need to read a message
before authorizing.
▪ With this release, you can enable special authorization mode that automatically inserts the
sender of a message as the first authorizer. This way, senders are forced to look at their
messages and verify their accuracy. After the sender has authorized their own message, the
message goes to the second authorizer. This behavior is controlled by a new registry value:
The default value is the same as current behavior; i.e., senders are not forced to look at and
authorize their own messages.
14
For more information, see:
▪ TC/Web Installation Manual, version 5.01.09 edition 12
Chapter Configuration - TC/Web Registry Settings
Kofax Communication Server Release Notes
Page 15
TC/Web VoiceMail Security Policy
TC/Web can now be configured to enforce the same voicemail password security policy
as when setting the password via telephone. This feature is now enabled by default.
(SPR00069646)
The behavior is controlled by the new registry key VoiceEnhancedPwdCheck. Two additional
registry keys control the length of the password: VoicePwdMin and VoicePwdMax. You need
to restart Internet Information Services to make the changes active (iisreset command).
For more information, see:
▪ TC/Web Installation and Configuration Manual, version 5.01.09 edition 9
Chapter Configuration - Other Components - Voice Settings Configuration Registry Keys Enabling the Enhanced Voice Password Check
This section lists the changes of support level in this release of Kofax Communication Server.
Phaseout of TC/LINK-CCD
TC/LINK-CCD reached its end of sales on July 30, 2010. It will reach the end of support on
March 31, 2013. It is replaced by KCS - Kofax Capture Connector.
Phaseout of TC/LINK-GW
TC/LINK-GW reached its end of support on July 30, 2011. With the phaseout of TC/LINKGW, the following additional features are phased out:
▪ SPI-GW
▪ Directory synchronization with NDS (Novell Directory Service)
Chapter 2
Support Changes
TS85 Hardware Status Box Cannot Be Selected
The TS85 hardware status box can no longer be selected during TCOSS installation. Your
system using TS85 will be updated to using the software Status Agent. (SPR00071466)
Kofax Communication Server Release Notes
17
Page 18
Support Changes
18
Kofax Communication Server Release Notes
Page 19
This section contains information about potential issues that you could encounter while using
Kofax Communication Server.
KCS EasyConfig Update
If you upgrade a KCS 9.1 deployed via EasyConfig to 9.1.1, you must start the KCS
EasyConfig tool and redeploy the configuration. (SPR00104109)
Upgrade to KCS 9.1.1 by starting EasySetup.exe from the installation ISO.
1
Start KCS EasyConfig tool from the Kofax Communication Server program group in
2
Windows Start menu. EasyConfig informs you that the current configuration has been
modified.
Click Deploy.
3
Select to deploy All. Click OK. Wait until the configuration is updated.
4
Perform the actions listed in the deployment log (for example, you might need to restart
5
certain KCS components). Click Close.
Chapter 3
Known Issues
Symantec Tamper Protection Alert During KCS Client Setup
When you install Kofax Communication Server client software on a computer with Symantec
Endpoint Protection, a tamper protection alert might be displayed. (SPR00104834)
You can safely ignore this message. The installation procedure is not affected.
Kofax Communication Server Release Notes
19
Page 20
Known Issues
20
Kofax Communication Server Release Notes
Page 21
About This Release
This release was tested with the following operating systems:
▪ Windows Server 2003 R2 SP2
▪ Windows Server 2008 SP2
▪ Windows Server 2008 R2 SP1
▪ Windows XP SP3 (client only)
▪ Windows Vista SP2 (client only)
▪ Windows 7 SP1 (client only)
The release was tested with the following third party software releases:
▪ Internet Explorer 9
▪ Microsoft Office 2010 SP1
Chapter 4
▪ Microsoft Office 2007 SP3
▪ Microsoft Office 2003 SP3
▪ Lotus Notes 8.5.3
▪ SQL Server Express 2008 R2 SP2
▪ SQL Server Express 2008 SP3
▪ SQL Server Express 2005 SP4
▪ Exchange Server 2003 SP2
▪ Exchange Server 2007 SP3
▪ Exchange Server 2010 SP1
▪ SAP 7
▪ Cisco CallManager 7
All Microsoft hotfixes released until 1 June 2012 were installed.
Kofax Communication Server Release Notes
21
Page 22
About This Release
22
Kofax Communication Server Release Notes
Page 23
Chapter 5
Resolved Problems
ComponentRank(SPR ID) Headline
TC/Report Report 3(SPR00056152) Rebranding: TCMC panels of TC/Report have