Kodak 3000 series, PROFESSIONAL 3000 series User Manual

KODAK PROFESSIONAL

Large Format 3000 Series Inkjet Printers

USER’S GUIDE

Part Number 6B4653

Warranty Information

United States
Kodak warrants printers (“PRODUCT”) to be free from defects in workmanship and

materials for a period of one year from the date of purchase. Kodak reserves the right to
make changes or improvements to products without incurring any obligation to similarly
alter products previously purchased.

The buyer’s sole and exclusive rights pursuant to this warranty shall be for the repair or
replacement of defective product. Kodak specifically disclaims any and all other
warranties, expressed or implied, including but not limited to implied warranties of
merchantability and fitness for a particular purpose. In no event shall Kodak be liable for
any loss of profit or other commercial damages, special, incidental, or consequential
damages, or any other damages or claims whatsoever. This warranty gives the buyer
specific legal rights, and the buyer may also have other rights that vary from state to
state.

This warranty applies only to printers purchased from Kodak or authorized distributors
or dealers of KODAK products. The intent of this warranty is to repair or replace
defective products subjected to normal wear and tear when operated according to
Kodak instructions.

This warranty does not cover damage to the product resulting from the following:

- accidents or negligence.

- unauthorized modification of the product.

- adverse environmental conditions.

- service of the product by other than a Kodak authorized service provider.

- unauthorized or improper use including but not limited to:

use in applications for which the product was not designed.
using cartridges, ink, or media other than KODAK products.
lubricating any part of the printer.

For international customers, contact your dealer or distributor for warranty information.

TABLE OF CONTENTS

INTRODUCTION..............................................................................................................................1

Product Overview.....................................................................................................................1

About this Guide.......................................................................................................................3

How to Get Help in the United States and Canada.................................................................4

Kodak Professional Support Centers Outside the United States and Canada.......................4

REGULATORY AND SAFETY INFORMATION.....................................................................................5

EMC Statement for CE Marking..............................................................................................5

FCC Compliance......................................................................................................................5

VCCI Statement.......................................................................................................................5

BSMI Statement.......................................................................................................................6

Material Safety Data Sheet......................................................................................................7

Safety labels.............................................................................................................................8

INSTALLING THE PRINTER............................................................................................................14

Selecting a Location for the Printer.......................................................................................14

Unpacking the Printer............................................................................................................15

What’s in the Box?.................................................................................................................17

The Printer Parts and Components.......................................................................................18

Assembling the Printer...........................................................................................................20

SETTING UP THE PRINTER...........................................................................................................25

Connecting the Interface Cables...........................................................................................25

Connecting the Power Cable.................................................................................................27

Installing the Ink Cassettes....................................................................................................28

Loading Media........................................................................................................................33

UNDERSTANDING THE CONTROL PANEL AND PRINTER CONTROLS.............................................44

Looking at the Control Panel.................................................................................................44

Menu Mode Operation...........................................................................................................48

MAINTAINING THE PRINTER.........................................................................................................51

Replacing the Ink Cassettes..................................................................................................51

Emptying the Waste Box........................................................................................................53

Switching between Dye Inks and Pigmented Inks................................................................55

Cleaning the Head Cleaning Wiper.......................................................................................60

Replacing the Media Cutter Blade.........................................................................................62

TROUBLESHOOTING.................................................................................................................... 65

Possible Printer Problems and their Solutions......................................................................65

INDEX..........................................................................................................................................71

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Introduction KODAK PROFESSIONAL Large

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INTRODUCTION

PRODUCT OVERVIEW

Thank you for purchasing a KODAK PROFESSIONAL Large Format 3000 Series Inkjet
Printer. The printer uses state-of-the-art, drop-on-demand Piezo-Electric technology to
produce photographic quality prints with up to 1440 x 720 dpi resolution. It features a
64-bit RISC processor, connects to a variety of network interfaces, and uses dye-based
inks to print on a wide range of media types.

Colors

The 3038 Printer uses a set of 4 disposable cassettes that contain yellow, cyan,
magenta, and black inks. A set of 4 cassettes is included with the 3038 Printer. The
3043 and 3062 Printers use a set of 6 disposable cassettes that contain yellow, cyan,
magenta, black, light cyan, and light magenta inks. Orange and green inks are optional.
All supported colors are generated from these cartridges.

Media

You can print images on a variety of supported media types. Contact your dealer for
information on the available media. A sample roll of media is included with the printer.

NOTE

• You may also refer to the Kodak Web site for updates on the availability
of KODAK PROFESSIONAL Enhanced Imaging (EI) Inkjet Media. Use
the path:

http://www.kodak.com/go/lfinkjet

• KODAK media is available in roll form. The printer also supports cut
sheet media.

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Introduction KODAK PROFESSIONAL Large

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Print Quality

You can select a print resolution of 360 x 360 dpi, 720 x 720 dpi, or 1440 x 720 dpi
depending upon your image quality and productivity needs. In high speed mode the
printer produces an A0 size 720 x 720 dpi print in 18 minutes or an A0 size 360 x 360
dpi print in 9 minutes. You can select from three operating modes for each dpi setting:

• High quality

• Normal

• High speed

Interfaces

The printer has a standard IEEE 1284 bidirectional Centronics interface for parallel
printing. A 10/100TX network interface card which allows you to tie your printer into
networks using Ethernet cabling comes installed in the printer. The network interface
card provides the following Ethernet interfaces:

• Windows 95/98/NT

• TCP/IP

• Novell Netware

• EtherTalk

User Interface

The printer’s front control panel includes an easy-to-use interface that provides a direct
access to frequently-used functions from the LCD display and the key pad.

Software Applications and Drivers

Refer to the user’s guide for the RIP software you are currently using for instructions on
how to send jobs to the printer.

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Introduction KODAK PROFESSIONAL Large

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ABOUT THIS GUIDE

This guide provides the information you need to install, set up, operate, maintain, and
troubleshoot the printer. This guide is organized as follows:

Introduction—describes the printer, how to use this guide, and how to get help.
Regulatory and Safety Information—describes important regulatory and safety

information for the printer.
Installing the Printer— lists the site specifications for the printer and describes how to

unpack and install the printer.
Setting Up the Printer— describes how to connect the printer for parallel and network

printing and how to install the ink cassettes and the media.
Understanding the Control Panel and the Printer Controls—describes how to use

the control panel and the menus.
Maintaining the Printer— describes the procedures to follow to keep your printer

operating correctly.
Troubleshooting—describes the problems you may occasionally have with your printer

and how to solve them.

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Introduction KODAK PROFESSIONAL Large

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HOW TO GET HELP IN THE UNITED STATES AND CANADA

Your dealer of KODAK products is the best source for information about setting up,
operating, and obtaining supplies for your printer. Please contact your dealer with any
questions you have. For technical support in the US and Canada, call 1-800-23KODAK
between 9:00 a.m. and 8:00 p.m. Eastern Standard Time on regular business days. You
may also obtain information from the following Kodak Web sites:

• Kodak home page – www.kodak.com

• Technical Support page – www.kodak.com/go/lfisupport

• Large Format Inkjet Printers home page – www.kodak.com/go/lfinkjet

• Kodak Environmental Services home page – www.kodak.com/go/kes

(or phone [phone])

KODAK PROFESSIONAL SUPPORT CENTERS OUTSIDE THE
UNITED STATES AND CANADA

Phone Numbers

Austria [phone]
Belgium [phone]
Denmark [phone]
Finland [phone]
France [phone]
Germany [phone]
Ireland [phone]
Italy [phone]
Netherlands [phone]
Norway [phone]
Portugal [phone]
Spain [phone]
Sweden [phone]
Switzerland [phone]
UK [phone]

Fax [phone]

International Support Web Site – www.kodak.com/go/lfisupport

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Regulatory and Safety Information KODAK PROFESSIONAL Large

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REGULATORY AND SAFETY INFORMATION

EMC STATEMENT FOR CE MARKING

WARNING:

This is a class A product. In a domestic environment this product
may cause radio interference in which case you may be required to
take adequate measures.

FCC COMPLIANCE

This equipment has been tested and found to comply with the limits for a Class A digital
device pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his or her own expense.

VCCI STATEMENT

English translation:
This is a Class A product based on the standard of the Voluntary Control Council for

Interference by Information Technology Equipment (VCCI). If this eqiupment is used in
a domestic environment, radio disturbance may arise. When such trouble occurs, the
user may be required to take corrective actions.

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BSMI STATEMENT

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MATERIAL SAFETY DATA SHEET

To obtain information on the proper use, handling, and disposal of KODAK
PROFESSIONAL links, consult the material safety data sheet (MSDS) which was
included with your first ink order. MSDSs can also be obtained from the Kodak
Environmental Services Web page (http://www.kodak.com/go/kes) by using the product
name or catalog number. MSDSs can also be obtained by calling the Kodak Information
Center (KIC) at 1-800-23KODAK.

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SAFETY LABELS
SAFETY LABELS, SYMBOLES DE SÉCURITÉ

SICHERHEITSSYMBOLE, SIMBOLI DI SICUREZZA,
SÍMBOLO’S DE SEGURIDAD, ETIQUETAS DE SEGURANÇA,

, , ,

Safety labels are attached to the internal area of the printer cover 1 (see page 18), to
back top side of the printer and to the top of ink cassettes cover 9 (see page 18) to alert
you to potentially hazardous situations or conditions. The following safety labels are
used in the printer:

Les symboles de sécurité destinés à attirer votre attention sur des sources potentielles
de danger ou des conditions pouvant être dangereuses figurent à l’intérieur du capot de
l’imprimante (Elément 1 de la figure page 18), dans la partie supérieure arrière de
l’imprimante et dans la partie supérieure du logement des cassettes d’encre (Elément 9
de la figure page 18). Les symboles de sécurité suivants sont utilisés
dans l'imprimante :

Auf der Innenseite der Druckerabdeckung (Nummer 1 in Abbildung auf Seite 18), oben
auf der Rückseite des Druckers sowie an der Oberseite der Öffnung für die Kartuschen
(Nummer 9 in Abbildung auf Seite 18) sind Sicherheitssymbole angebracht, die Sie auf
potentielle Gefahrenquellen oder potentiell gefährliche Situationen hinweisen sollen. Im
Drucker werden die nachfolgend aufgeführten Sicherheitssymbole verwendet:

All'interno del coperchio della stampante (vedere pagina 18, numero 1) e delle guide
cartucce inchiostro (vedere pagina 18, numero 9) sono presenti etichette per la
sicurezza che indicano pericoli potenziali o condizioni potenzialmente pericolose. Nella
stampante vengono utilizzate le etichette per la sicurezza qui di seguito indicate:

Los símbolos de seguridad están colocados en el lado interno de la cubierta de la
impresora (elemento 1, consulte la página 18), en la parte superior trasera de la
impresora y encima de la cubierta de los casetes de tinta (elemento 9, consulte la
página 18) con el objetivo de advertir las fuentes de peligro o las condiciones
potencialmente peligrosas. La impresora dispone de los siguientes símbolos de
seguridad:

As etiquetas de segurança estão fixadas na área interna da impressora (consulte a
página 18, número 1), na parte superior traseira da impressora, na tampa dos
cartuchos de tinta (consulte a página 18, número 9) para alertá-lo quanto a possíveis
condições ou situações de perigo. A impressora contém as seguintes etiquetas de
segurança:

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Regulatory and Safety Information KODAK PROFESSIONAL Large

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Regulatory and Safety Information KODAK PROFESSIONAL Large

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CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,
CUIDADO, CUIDADO, , , ,

Sharp edges. Keep fingers, hands, and loose articles of
clothing and jewelry away from the edges of the print head
transport belts.

Arêtes vives. Evitez d'entrer en contact par vos doigts, vos
mains, des vêtements flottants ou des bijoux avec les bandes
de transport des têtes d'impression.

Scharfkantig. Die Kanten des Druckkopftransportgurtes nicht
mit den Fingern oder den Händen berühren oder mit loosen
Kleidungsstücken oder Schmuck in Kontakt kommen lassen.

Spigoli vivi. Non toccare gli spigoli della cinghia di trasporto
della testa stampante con le dita o con le mani né farli venire
a contatto articoli di abbigliamento sciolti o gioielli.

Bordes afilados. No toque con los dedos ni las manos los
bordes de la correa de transporte del cabezal impresor.
Tampoco deje que la roce ropa holgada o joyas.

Bordas cortantes. Mantenha os dedos, mãos, peças do
vestuário e jóias afastados das bordas da correia de
transporte da cabeça de impressão.

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Regulatory and Safety Information KODAK PROFESSIONAL Large

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CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,
CUIDADO, CUIDADO, , , ,

Sharp edge at the end of knife guide. Avoid contact. Keep
fingers away.

Arête vive à la fin du guide à couteau. Evitez tout contact. Ne
pas toucher.

Das Ende der Messerführung ist scharfkantig. Nicht berühren.
L'estremità della guida della lama è a spigolo vivo. Non

toccarla.
El extremo de la guía de la cuchilla es afilado. No lo toque.
Borda cortante na extremidade da guia da alavanca. Evite

contato. Mantenha os dedos afastados.

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Regulatory and Safety Information KODAK PROFESSIONAL Large

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CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,
CUIDADO, CUIDADO, , , ,

Mechanical hazard; moving parts. Keep fingers, hands, and
loose articles of clothing and jewelry away from the entrance
slot of the unit.

Danger de blessures, pièces mobiles. Evitez d'entrer en
contact par vos doigts, vos mains, des vêtements flottants ou
des bijoux avec l'ouverture d'admission de l'unité.

Verletzungsgefahr; bewegliche Teile. Zuführbereich des
Gerätes nicht mit den Fingern oder den Händen berühren
oder mit loosen Kleidungsstücken oder Schmuck in Kontakt
kommen lassen.

Pericolo di riportare ferite; parti mobili. Non toccare il settore
di alimentazione dell'apparecchio con le dita o con le mani né
farlo venire a contatto con articoli di abbigliamento sciolti o
gioielli.

Peligro de lesiones: partes móviles. No toque con los dedos ni
las manos el área de alimentación de la unidad. Tampoco
deje que la roce ropa holgada o joyas.

Risco mecânico; componentes móveis. Mantenha os dedos,
mãos, peças do vestuário e jóias afastados da abertura de
entrada da unidade.

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Regulatory and Safety Information KODAK PROFESSIONAL Large

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CAUTION, ATTENTION, ACHTUNG, ATTENZIONE,
CUIDADO, CUIDADO, , , ,

Sharp points below ink cartridges. Take care in replacing
cartridges. Keep fingers and hands away from the inside of
the cartridge unit.

Points tranchants au dessous des cartouches à encre. Soyez
prudents lors du remplacement des cartouches. Evitez
d'entrer en contact par vos doigts ou vos mains avec la partie
intérieure de l'unité à cartouches.

Verletzungsgefahr. Vorsicht beim Auswechseln der
Kartuschen. Nicht in die Kartuscheneinheit fassen.

Pericolo di riportare ferite. Attenzione nel cambiare le
cartucce. Non toccare l'unità delle cartucce.

Peligro de lesiones debajo de los cartuchos de tinta. Ponga
cuidado al cambiar los cartuchos. No toque la unidad para
cartuchos.

Pontos cortantes debaixo dos cartuchos de tinta. Tome
cuidado ao substituir cartuchos. Mantenha os dedos e mãos
afastados da parte interna da unidade do cartucho.

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Installing the Printer KODAK PROFESSIONAL Large

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INSTALLING THE PRINTER

SELECTING A LOCATION FOR THE PRINTER

Make sure that the location for the printer meets following conditions:

Power supply:

- Voltage: 200 to 240 VAC or 100 to 120 VAC

- Frequency: 50/60 Hz ± 1 Hz

- Current: < 10 A (110 V)
< 5 A (220 V)

Ambient conditions:

• Operating environment

- Temperature: +59°F to +86°F (+15°C to +30°C)

- Relative Humidity 15% - 80%

• Storage environment

- Temperature: +14°F to +140°F (-10°C to +49°C)

- Relative Humidity 15% - 90%

Keep the following guidelines in mind when you select a location for the printer:

• Protect your printer from moisture, dust, drafts, and direct sunlight.

• Avoid installing the printer in an area with open windows and air conditioners.

• Allow adequate space around the printer so that ventilation is not obstructed.

• Avoid using the printer near heating systems such as stoves or heaters.

• Avoid using your printer under bright lighting.

• When selecting a place for your printer, allow at least 8 in. (200 mm) in front and at

the sides and 12 in. (300 mm) at the back.

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Installing the Printer KODAK PROFESSIONAL Large

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UNPACKING THE PRINTER

The printer and stand are packed in two separate boxes. Unpack the printer first.

CAUTION:

• When unpacking the printer, make sure that all the parts
described in the parts list are included in the box. Notify your
dealer if anything is missing.

• Use two people to lift the
printer from the box.

• Protect the printer from
shocks.

• Do not dismantle the unit.

1. Open the printer box.

2. Take out the
accessories box and the
scroller.

3. Remove the pieces of foam protecting the printer
during shipment.

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Installing the Printer KODAK PROFESSIONAL Large

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4. Remove all plastic materials wrapped around the printer.

5. Open the printer stand box. Make sure that the parts listed in the parts list are
included in the box. Notify your dealer if anything is missing.

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Installing the Printer KODAK PROFESSIONAL Large

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WHAT’S IN THE BOX?

The box includes:

• Printer

• Stand (packed separately)

• Scroller including plastic flanges

• Media cutter (pre-installed in

head)

• Media basket

The Accessories kit includes:

• Power cable

• Set of ink cassettes

• User’s guide

• All the necessary tools

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Installing the Printer KODAK PROFESSIONAL Large

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THE PRINTER PARTS AND COMPONENTS

1

2

3

4

6

5

Figure 1

10

Figure 2

7

8

9

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Installing the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

No. Part Description

1 Cover Protects the printer. Opening the cover immediately

pauses printing. Printing resumes when you close
the cover.

2 Control Panel Positive touch keyboard with integrated LCD

display.

3 Media Hold Lever Lowers/releases pressure rolls to load/unload

media.

4 Power switch Turns the printer on and off. A full shut down takes

about 5 seconds.

5 Paper Basket Media collecting basket prevents finished prints

from falling on the floor when they are sheet fed.

6 Print Plate Flat base that supports the media during printing.

7 Scroller receiver Set of four wheels that keep the scroller in place.

8 Scroller Feeds through the roll media core to hold the

media.

9 Ink cassette slots Holds/detects the ink cassettes that are in use.

10 Waste bin Collects waste ink resulting from purging and

cleaning.

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Installing the Printer KODAK PROFESSIONAL Large

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ASSEMBLING THE PRINTER

CAUTION:

Before lifting the printer out of the box, remove all plastic wrapping
materials to prevent the printer from slipping from your hands.

1. Using the six hexagon bolts and the hex wrench, attach the legs to the cross bars.
Make sure that the casters are on the front and that the bolts are secure.
See Figure 3.

Hexagon
bolts

Hex
wrench

Figure 3

2. Place the two metal basket supports on the legs. Place the printer on the stand.
See Figure 4.

Printer

Lock washer

Wing Screw

Stand

Figure 4

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Installing the Printer KODAK PROFESSIONAL Large

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NOTE:

• The bottom of the printer has four knobs that fit into the
holes in the stand.

• The front of the stand is the side where the castor wheels
are located.

CAUTION:

If you accidentally drop the wing screw inside of the printer body,
do not boot up your printer until the wing screw has been removed.

3. Use the two short wing screws and lock washers to fasten the printer on the stand.
See Figure 4.

4. Loosen the wing screw that is fixed to the printing table (4), and remove the metal
fixing plate (5). See Figure 5.

Note: Keep the metal fixing plate and wing screw. The printing head needs to be

blocked during shipment of your printer.

5. Remove the white tape (5).

Figure 5

6. Remove the cable block between the rail and cover. See Figure 6.

Cable block

Figure 6

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Installing the Printer KODAK PROFESSIONAL Large

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7. Remove the lever block. See Figure 7.

Figure 7

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Installing the Printer KODAK PROFESSIONAL Large

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Assembling the Paper Basket

1. Insert the metal bars into the paper basket sleeves.

2. Install the front metal bar into the metal basket support.

3. Install the end caps on the front metal bar.

4. Install the back bar into the back of the metal basket support.

Figure 8

5. Use the extra hooks provided on the metal basket supports to stack your paper
basket vertically along the legs of the printer. See Figure 9.

Figure 9

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Installing the Printer KODAK PROFESSIONAL Large

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6. After setting up the printer, move it to the desired location and lock the caster
wheels. See Figure 10.

Figure 10

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Setting up the Printer KODAK PROFESSIONAL Large

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SETTING UP THE PRINTER

CONNECTING THE INTERFACE CABLES

CAUTION:

When connecting the printer to your computer, make sure that both
your printer and your computer are turned OFF.

Connecting a Parallel Cable

The printer contains a high-speed bi-directional or parallel Centronics interface
(IEEE1284 compatible, Nibble, ECP).

Connect one end of your parallel interface cable to the parallel interface connector at
the bottom of your printer. Connect the other end of the interface cable to the parallel
port on your computer. Use the cable clamp provided to secure the interface cable to
the bottom of your printer.

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Setting up the Printer KODAK PROFESSIONAL Large

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Connecting an Ethernet Cable

The printer comes with a preinstalled 10/100 network interface card that allows network
transmission speeds up to 12.5 MB/s. To connect the network interface card to a
10/100TX network, you need a 10/100TX Ethernet hub with at least one unused port
and an appropriate length of RJ45 modular cable.

1. Connect one end of the RJ45 network cable to the Ethernet port on the network
interface card.

2. Connect the other end of the RJ45 network cable to the port on the twisted pair
Ethernet network hub.

Setting the IP Address

An IP address is required for the printer to be recognized on a network. If necessary,
contact your network administrator to obtain an IP address.

1. Press the Menu key.

2. Press Menu Down ! to select Network.

3. Press Enter.

4. Press value + / value -to increase or decrease the first three digits on the IP address.
Press Enter.

5. Repeat Step 4 for the other 3 parameters of the IP address.

6. Press Back "" twice to return the printer to the online mode.

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Setting up the Printer KODAK PROFESSIONAL Large

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CONNECTING THE POWER CABLE

1. Make sure the printer’s power switch is turned OFF.

2. Plug the printer-end of the power cable into the connector on the back of the printer.

3. Plug the other end of the power cable into an electrical outlet of the correct voltage
and with a proper grounding.

Power supply:

• Voltage:

200 to 240 VAC or 100 to 120 VAC

• Frequency:

• Current:

NOTE:

• When you turn off the power, the printer takes about five

• Wait at least five seconds to turn the printer ON again.

50/60 Hz ± 1 Hz
< 10 A (110 V)
< 5 A (220 V)

seconds to shut down.

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Setting up the Printer KODAK PROFESSIONAL Large

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INSTALLING THE INK CASSETTES

Please read the following recommendations carefully before you install the ink
cassettes:

CAUTION:

• You should avoid any direct contact with the inks. If you
come in contact with the inks, do the following:

− Eye contact: Rinse out the ink with a large quantity of water,
and consult your doctor.

− Skin contact: Wash off the ink with soap and water.

− Ingestion: Rinse your mouth immediately. Drink a large

quantity of water or milk, and consult your doctor.

• Keep the ink cassettes out of the reach of children.

• The ink cassettes are inflammable (ignition point 145.4°F

(63°C)). Avoid contact with heating and ignition sources.

• Dispose of used ink cassettes in accordance with regional
environmental regulations.

IMPORTANT:

• When you use the printer for the first time, install the four or six
cassettes in the slots on the back of the printer.

• Use only KODAK PROFESSIONAL ink cassettes. Damage that
occurs as a result of using other inks will not be covered under
the warranty.

• Make sure that you install the cassettes correctly to avoid
damage to the printer.

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Setting up the Printer KODAK PROFESSIONAL Large

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NOTE:

• Unpack the ink cassettes just before installing them in the
printer.

• After the ink cassettes are installed, do not remove them until
you replace them.

• The ink cassettes must be used within two years from the date
printed on the cassette. Ink cassettes installed in the printer
should be replaced in six months.

• Moving ink cassettes from a cold place to a warm place may
cause condensation. Always leave the cassettes at room
temperature for at least three hours before installing them in the
printer.

• If the head is stopped during a print cycle, it may leak. Do not
turn the power off or unplug the power cable during printing or
while the printing head is moving.

• If a power failure occurs during printing, turn OFF the printer
and manually move the head to the right until it drops into the
capping position.

• If a power failure occurs when you are absent, the printer will

move the head to the capping position when power is
restored; and a cleaning cycle will take place automatically.

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Setting up the Printer KODAK PROFESSIONAL Large

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Installing the Ink Cassettes

1. Locate the power switch on the right side of the
printer below the printer. Turn the switch ON,
and put the hold lever in the DOWN position.

The printer starts initializing, and the control panel displays the following message:

[ Y M C K O G ] NO CARTRIDGE

NOTE :

If the cover is open or the hold lever is up, the initialization routine
will not start.

30

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

2. From the back of the printer, install the ink cassettes from right to left in the correct
slots.

• For a printer that uses four ink cassettes, install them as follows:

− Slot 1 – Black

− Slot 2 – Cyan

− Slot 3 – Magenta

− Slot 4 – Yellow

• For a printer that uses six ink cassettes, install the additional two cassettes as

follows:

− Slot 5 – Light cyan (orange)

− Slot 6 – Light magenta (green)

NOTE :

Slots 1 – 4 for the black, cyan, magenta, and yellow ink cassettes
are coded so that you cannot install the cassettes in the wrong slot.
Slots 5 and 6 are not coded, so make sure that you install the light
cyan and light magenta (or orange and green) cassettes in the
correct slots.

The control panel displays the following message after the ink cassettes are installed:

USER NO MEDIA

After this message displays, automatic ink replenishment begins.

INK REFILL REST 4M

31

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

The “ink refill” message means that ink is being filled into the ink supply system (tubing
and head).

CAUTION:

During ink replenishment, do not turn off the power to the printer.
This may cause damage to your printer. If a power failure occurs
during ink replenishment, do the following:

1. Turn the power switch OFF and then ON. Make sure that no
error messages display on the control panel.

2. Perform a cleaning cycle, and check the test prints.

3. Repeat Step 2 until print quality is acceptable.

NOTE:

• If ink cassettes are installed and the message “NO
CARTRIDGE” appears, the ink cassettes are not installed
correctly. Remove the cassette(s) indicated and install it (them)
correctly.

• If initial ink replenishment fails, clean the head. If the ink
replenishment does not start after several head cleaning cycles,
contact your dealer.

• If the control panel displays “not original ink” contact your ink
supplier to order KODAK PROFESSIONAL ink cassettes.

32

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

LOADING MEDIA

Guidelines for Handling Media

• For best printing results use KODAK PROFESSIONAL media.

• Temperature and humidity can affect printing media. For best printing results, keep

the temperature and humidity constant. Temperature and humidity variations can
also cause changes in the size of the media. To minimize the effects of temperature
and humidity variations, leave the media at room temperature for at least a half hour
before installing it in the printer.

• Always handle media with clean hands.

• If the media is larger than standard size, it can touch the floor, and will affect the

quality of your prints.

• Always make sure that you are printing on the printable side of the media. KODAK
PROFESSIONAL media is packaged with the printable side out.

• Always handle roll media so that the cut edge remains straight. Uneven edges can
cause skewed images.

• Always handle the media by the edges or wear protective gloves.

33

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

Loading Cut Sheet Media

1. Open the cover, and make sure that the hold
lever is in the UP position.

Selecting the Media

1. Press the Media key.

2. Select Sheet.

NOTE:

If you select Roll when a cut sheet is being loaded, the printer gives
the roll media end warning when the end of the cut-sheet is
reached and printing will not complete correctly.

Installing the Media

NOTE:

To minimize the effects of temperature and humidity variations,
leave the media at room temperature for at least a half hour
before installing it in the printer.

1. Insert the media between the pressure roller and the drive roller.

34

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

Aligning the Media

IMPORTANT:

The baseline holes are a guideline. You are allowed about 0.25 in.
(5 mm) of play to the left and right of the center of the baseline
holes. This play allows you to correctly load the media.

1. Align the front edge of the media with the
leading edge of the printing plate.

2. Align the right side of the media with the
baseline holes.

baseline
holes

3. Check the position of the left side of the media to make sure that it is at least

0.25 in. (5 mm) from the edge of the pressure roller.

4. If the distance between the left side of the media and the pressure roller is less than

0.25 in. (5 mm) or the left side is not under a pressure roller, align the right edge
again.

35

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

5. Lower the media hold lever by tilting it down.

NOTES:

• Always remove the roll media and scroller from the scroller
receiver before loading a cut sheet.

• Install the media straight so that the printer can accurately
read the actual media size.

• If the roll media indicator is ON while a cut sheet is loaded, a
media selection error will display as shown below, and
printing will not complete correctly.

ROLL MEDIA END

• You can install a cut sheet both in the horizontal and in the
vertical direction with the exception of the A0 size cut
sheets. This size can only be installed vertically.

• The media has a printing side and a nonprinting side.
Printing on the incorrect side can affect print quality. The
printing side normally appears whiter.

6. Close the cover. The head starts to move automatically detecting the media size,
and the following message appears:

MEDIA INITIALIZATION

7. When media is loaded correctly and the printer is ready to receive data, the following
message appears:

PLOT OK

36

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

Removing the Media

1. Open the cover. Lift the media hold lever UP, and remove the media.

Loading Roll Media

1. Open the cover, and lift the hold lever
to the UP position.

Selecting the media

1. Press the Media key.

2. Select Roll.

NOTE:

If you select cut sheet when a roll is being loaded, the printer pulls
off the maximum cut-sheet length and reports a media search
error.

3. Remove the movable flange from the
scroller.

IMPORTANT:

Placing the scroller bar on its end can damage the end cap.

37

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

Loading the Media over the Scroller

1. Place the roll of media on a horizontal surface.

2. Slide the scroller into the center core of the media roll.

3. Load the media over the scroller.

4. Firmly press the roll media core over the fixed flange.

5. Move the movable flange over the scroller, and firmly press the flange inside the roll
media core.

NOTE:

• All KODAK PROFESSIONAL roll media are packaged with the
printable side facing out.

• When the cut sheet indicator light is ON when loading a roll, the
control panel displays a media search error after feeding the
media for about 9.5 ft. (3 m).

Installing the Scroller

1. Stand at the back of the printer holding the scroller with the fixed flange side in your
left hand.

2. Slide the scroller (left side) into the scroller receiver.

3. Push the scroller (right side, movable flange side) down into the right scroller
receiver.

38

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

Loading Roll Media

NOTE:

Handle the media by the edges, or wear protective
gloves.

1. Feed the media into the media feed gap and
between the pressure rollers and the drive roller.

Pulling Out the Media

1. From the front of the printer, pull out 1.5 ft (0.5 m) of
media.

Checking the Position of the Roll Media

1. Pressure rollers / media hold down fins

2. Move the roll media to the right.

3. OK

4. Move the roll media to the left.

5. Make sure that the power to the printer is turned on.

6. Align the right side of the media with the baseline holes.

7. Turn the scroller manually to wind the media back onto the roll so that the end of the
media extends approximately 3 in. (7.5 cm).

39

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

Aligning the Media

1. Check the position of the left side of the media to make sure that it is at least

0.25 in. (5 mm) from the edge of the pressure roller.

If the distance between the left side of the
media and the pressure roller is less than

0.25 in. (5 mm) or the left side is not under a
pressure roller, align the right edge again.

IMPORTANT:

The baseline holes are a guideline. You are allowed about 0.25 in.
(5 mm) of play to the left and right of the center of the base line
holes. This play allows you to correctly align the media.

2. Lower the media hold lever, and close the
cover. The head moves automatically and
detects the media size.

The control panel displays the following
message during loading:

MEDIA INITIALIZING

After performing the media loading sequence
(about 30 seconds), the printer displays the
following message:

PLOT OK

40

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

IMPORTANT:

If the roll media has not been fed straight or incorrectly, messages
such as, “media error” or “media jam error” are shown on the
control panel. If necessary, reload the media following the
instructions above.

Checking that the Media is Parallel

1. During the media detection sequence, make sure that the roll media is parallel. After
media detection, check the position of the right side of the roll media. If the roll
media position now is:

• almost on the same line as it was before closing the cover, media loading was

performed successfully. Go to Step 1 "Making a Test Print".

• not on the same position as it was before closing the cover, go to Step 1,

"Adjusting the Roll Media Position".

Adjusting the Roll Media Position

1. From the front of the printer turn the
scroller receiver screw counterclockwise
to move the roll media to the right

2. From the front of the printer, turn the
scroller receiver screw clockwise to
move the roll media to the left

41

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

3. Repeat the the following procedures:

• Pulling Out the Media

• Checking the Position of the Roll Media

• Aligning the Media

• Checking that the Media is Parallell

• Adjusting the Roll Media Position

Making a Test Print

1. Press the Resolution and Shift keys to make a test print to check that the printer is
operating correctly.

Checking the Alignment of the Head (Adjusting the Print Quality)

1. Make sure the printer is not receiving data.

2. Mount an A3, or larger, sheet of cut media or roll media in the printer.

3. Press [Shift]+[CLEANING] at the same time to start printing. During printing, the
printer displays [Accur. Adj Plot].

The printer prints the Print Quality Adjustment Patterns.

• Pattern A is for adjusting the repeatability printing position of the black head.

• Pattern B is for adjusting the repeatability printing position of the color head.

• Pattern C is for aligning the printing positions of the black and color heads.

4. For each pattern (A, B, and C), choose the line (1–7) with the best precision. Use the
following criteria:

• Good and bad examples of Patterns A and B

• Good and bad examples of Patterns C

5. The printer displays [Pattern A: 4]. Using the [VALUE +] and [VALUE -] keys,
enter the number of the best image for Pattern A. Press [ENTER].

42

Setting up the Printer KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

6. The printer displays [Pattern B: 4]. Using the [VALUE +] and [VALUE -] keys,
enter the number of the best image for Pattern B. Press [ENTER].

7. The printer displays [Pattern C: 4]. Using the [VALUE +] and [VALUE -] keys,
enter the number of the best image for Pattern C. Press [ENTER].

The printer displays [User 1 Plot OK]. The specified values are now stored in the
printer.

Removing Roll Media

1. After printing, open the cover, lift the media hold lever UP, and wind the roll media.

2. Stand behind the printer. Press the lock lever down to unlock the scroller receiver.
Lift the right side of the scroller, and remove it from the printer.

IMPORTANT:

Placing the scroller bar on its end can damage the end cap.

3. Remove the movable flange with the roll media from the scroller. Remove the roll
media.

43

Understanding the Control
Panel and Printer Controls

KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

UNDERSTANDING THE CONTROL PANEL

AND PRINTER CONTROLS

LOOKING AT THE CONTROL PANEL

The printer has a direct access control panel so that you can access all the frequently
used functions directly from the keyboard.

44

Understanding the Control
Panel and Printer Controls

KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

No. Key Description

1. Data LED:

− Monitors DATA status. LED ON indicates that data
is being received. LED FLASHING indicates that
data is being processed.

2. Error LED:

− Displays after an ERROR has occurred to indicate
a possible hazardous situation. The LED goes out if
the error is corrected or after pressing the CANCEL
key.

3. Cancel Key: Controls both the CANCEL FUNCTION and the ROLL

MEDIA function.

Printer Condition
Idle Status

Result by pressing CANCEL

Roll media is cut at the current
position

Receiving Status

Process stops

4. Cleaning:

Process Status
Printing Status

Buffer is cleared
Print is canceled, Buffer is

cleared, Printed part is cut-off.

− Press for two seconds to initiate the cleaning
procedure.

− Press together with the shift key (No. 9) to start the
head adjustment procedure.

− Goes to the Previous Menu when in menu-mode
operation.

45

Understanding the Control
Panel and Printer Controls

KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

5. Quality / Speed:

6. Resolution:

− Press to change the output quality and speed. Each
time you press the key the LED indicator shows the
current status: High Quality, Normal and High

Speed (Economy)

− The set-up can only be changed while in idle status.

− Press together with shift key (No. 9) to output the

full addressable color pallette when using the MH­GL/2 instruction set to output vector data.

− Goes to the next menu option or increases a
parameter value when in menu-mode operation.

− Changes the output resolution between 720 x 720
DPI true resolution and 360 x 360 DPI. The set up

can only be changed while in idle status. While
1440 x 720 printing option is accessible when both
LEDs are lit.

− Press together with shift key (No. 9) to generate a
test print.

7. Media:

8. Menu Mode
Operation:

− Selects the previous menu option or decreases a
parameter value when in menu mode operation.

− Allows selection between roll or cut-sheet.

− Press together with the shift key (No. 9) to

generate a setup sheet print.

− Accepts a new setting (or enters new menu level)
when in menu mode operation.

− Use to change printer settings and parameters. Menu
Mode related buttons are enclosed in the light purple
area.

46

Understanding the Control
Panel and Printer Controls

KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

9. Shift-button:

10. Menu

11. Liquid Crystal
Display:

− Activates the Head adjustment, Roll feed, Color
Pallette, Test print or Setup sheet.

− Back out of menu levels or switch back to
ONLINE level from top menu level when in
menu-mode operation.

− Use to change printer settings and parameters.

− Press the Menu key to switch from ONLINE status

to menu.

− Press with the shift key (No. 9) to allow forward
manual roll feed.

− 16 Character display that shows settings/values
and access to menus.

12. Media Weight:

NOTES:

• When the data light is ON (receiving) or blinking (processing),

• The keys are operational while receiving data in the setup

• Control panel functions are available when the printer is not

• In menu mode operation, the shift key functions are not

− Allows you to reduce the fan power when using light

media such as synthetic paper or uncoated paper
lighter than 70 g/m_.

all the keys are disabled with the exception of the head cleaning
key.

menu. The setting changes, however, are only valid for the next
printing job.

processing data.

available.

47

Understanding the Control
Panel and Printer Controls

KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

MENU MODE OPERATION

Menu mode operation is used to access settings that cannot be controlled from the
direct access keys. As soon as media is loaded, the printer is ONLINE and ready to
receive data. If media is loaded, the printer is OFFLINE.

To enter the MENU MODE:

1. Make sure that the media hold lever is down.

2. Press the MENU key.

3. To select the next / previous menu item, press Menu Down ! / Menu Up #.

4. To select the next / previous option or value, press value + / value -.

5. To accept a new setting or enter a next menu level, press ENTER.

6. To return to a previous menu level or exit the menu system, press Back "".
If media is loaded, exiting the top menu level puts the printer ONLINE.

48

Understanding the Control
Panel and Printer Controls

KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

49

Menu Structure – overview

Online Command Command MH-GL2 / MHGL2, GL2 / RTL-

PASS

Printer command language selection.

PlotArea Normal / Expand Sets hard clip area depending on media size.
Position P1 / LL / Full Sets initial pen position in MH-GL, GL2 and

MH-GL2.
Terminat Special / Normal Command language terminator selection.
Resolut. 720 dpi / 300 dpi / 360 dpi Selects logical resolution.
OnlineTimer Off / 10s / 20s / 30s / 40s / 50s /

60s / 90s /120s / 150s / 180s /
210s / 240s / 270s / 300s / 330s /
360s / 390s / 420s / 450s / 480s /
510s / 540s / 570s / 600s / 630s /
660s /690s / 720s / 750s / 780s /
800s /

In case of intermittent data flow, determines

timeout to finalize print.

Overwrite Last / Mix Sets control of overlapping areas.

Function InkDryTime 0s / 5s / 10s / 20s / 30s / 60s /

90s / 120s / 150s / 180s / 210s /
240s / 270s / 300s / 6M / 7M / 8M
/ 9M / 10M / 15M / 20M / 25M /
30M / 35M / 40M / 45M / 50M /
55M / 60M /

Sets ink drying time before sheet-off occurs.

Halftone Speed / Quality / Thin Selects method of pseudo-tone processing.
CMY-> Black Yes / No Allows for mixed black (CMY).
Scale 25% to 400% in 1% increments Expands or reduces print data.
Mirror Off / Y On Reverses printing setup.
Direct. Command / MAX-MIN Media size determined by page size

command or by print data.

Understanding the Control
Panel and Printer Controls

KODAK PROFESSIONAL Large

Format 3000 Series Inkjet Printers

50

Cut Pos. Data / Standard Specifies cutting position on roll media

following data or standard media size.
Media Cut Off / Auto / Manual Sets up automatic sheet-off set up.
Copy 1 to 99 Sets number of copies.
Ink Density Normal / Thin / Faint Selects ink density/drop size in function of

media and ink type.
Dist. Adj. No / Confirm / Clear / Change

Centro Mode Bi Centro / Centro Selects between unidirectional and ECP high

speed.
Timing A-B / B-A Selects ACK timing for BUSY state.

Network

xxx.xxx.xxx.xxx

000.000.000.000 to

255.255.255.255

Allows set up of IP address

Utility ErrorDisplay Off / On Shows or hides simple error.

Initial No / Yes→ Initial All: No / OK Initializes printer set up.

Initial Command No / OK Initializes printer set up.
Initial Functi. No / OK Initializes printer set-p.
Initial Centro No / OK Initializes printer setup.
Initial Network No / OK Initializes printer setup.

Dump DataDump: No / Yes →

Yes→Dump: Start-End / All

Sets up data dump mode.

Maintaining

j

the Printer

MAINTAINING THE PRINTER

REPLACING THE INK CASSETTES

CAUTION:

• You should avoid any direct contact with the inks. If you
come in contact with the inks, do the following:

− Eye contact: Rinse out the ink with a large quantity of water,
and consult your doctor.

− Skin contact: Wash off the ink with soap and water.

− Ingestion: Rinse your mouth immediately. Drink a large

quantity of water or milk, and consult your doctor.

KODAK PROFESSIONAL Large

Format 3000 Series Ink

et Printers

• Keep the ink cassettes out of the reach of children.

• The ink cassettes are inflammable (ignition point 63°C). Avoid

contact with heating and ignition sources.

• Dispose of used ink cassettes in accordance with regional
environmental regulations.

When the control panel message is or replace the ink

NO INK

NO CARTRIDGE

cassette(s) as soon as possible.

When the message is , prepare to have new ink cassettes available.

1. If the message is ,

INK LOW

NO INK

remove the ink cassette.

51

Maintaining

j

the Printer

NOTE:

Each sign indicates:

• Y: Yellow

• M: Magenta

• C: Cyan

• G: Light Magenta or Green

• O: Light Cyan or Orange

• K : Black

2. Unpack a new ink cassette.

NOTE:

• Only use original KODAK PROFESSIONAL ink cassettes.

• Each cassette has a correct slot and a correct inserting

direction.

• Open the ink cassette just before inserting it into the slot.

• Use ink cassettes within two years from the date printed on

the package.

• Replace the ink cassettes installed in the printer every six

months.

3. Insert a new ink cassette into the slot.

KODAK PROFESSIONAL Large

Format 3000 Series Ink

et Printers

4. When ink cassettes are installed correctly, the following message appears if media is
loaded and the printer is ONLINE:

PLOT OK

52

Maintaining

j

the Printer

KODAK PROFESSIONAL Large

Format 3000 Series Ink

et Printers

EMPTYING THE WASTE BOX

The waste box is located at the back of the printer and collects the waste ink.
Replace the box when it is full.

1. If the control panel displays this message
when you turn the printer on, check the waste box.

2. When the front panel displays pull

WASTE BIN FULL

out the waste box.

The message changes to:

WASTE BOX NOT FITTED

3. Place the waste box in the plastic bag that is shipped with a new waste liquid box.
Do not tilt the waste box when you put it in the plastic bag.

CHECK WASTE BOX

4. Dispose of the plastic bag with the used waste liquid box according to regional
environmental regulations.

5. Insert a new waste box in the printer.

6. Press either value + or value -

CHANGED? YES

CHANGE TANK? NO

key on the operation panel and the indication will change to YES.

53

Maintaining

j

the Printer

KODAK PROFESSIONAL Large

Format 3000 Series Ink

et Printers

7. Press Enter.
The control panel displays the following message when you complete the procedure

successfully:

PLOT OK

CAUTION:

• The waste box can be disposed as a non-flammable item.

• If you accidentally remove the waste box, press Enter and

select [CHANGE TANK? NO].

54

Maintaining

j

the Printer

KODAK PROFESSIONAL Large

Format 3000 Series Ink

et Printers

SWITCHING BETWEEN DYE INKS AND PIGMENTED INKS

Proceed as follows when switching the ink type:

1) To switch from DYE ink to PIGMENTED ink:

• Remove the DYE ink cassettes and replace them with PIGMENTED ink
cassettes. Use the ink cassette changing procedure explained below.

• The printer will automatically perform the ink load procedure.

2) To switch from PIGMENTED ink to DYE ink:

• First execute the HEAD WASHING procedure as explained below.

• Remove the CLEANING cassettes and replace them with DYE ink cassettes.

Use the ink cassette changing procedure explained below.

• The printer will automatically perform an ink load procedure.

INK/CLEANING CASSETTE SWITCHING PROCEDURE:

Step 1:

Remove the ink or cleaning cassettes. On the 3038
Printer, the display shows: (YMCK) Cartridge. On the
3043 and 3062 Printers, the display shows: Cartridge
None.

Note:

• Switching is not possible unless all ink cassettes are of the same ink
type.

• Use only genuine Kodak ink cassettes.

• Be sure to place each cassette in its correct slot.

• Be sure to orient the cassette in the proper direction before inserting it

into its slot.

• Ink cassettes should be used within two years of the date that is
printed on the package. Cassettes that have been loaded into the
printer should be replaced within six months.

55

Maintaining

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the Printer

Format 3000 Series Ink

Step 2:

If DYE ink cassettes were removed, insert the
PIGMENTED ink cassettes.
If CLEANING cassettes were removed, insert the DYE ink
cassettes.

Step 3:

KODAK PROFESSIONAL Large

et Printers

Use the (Value +) and (Value -) control panel keys to

(Switch ink : Yes)

answer “Yes” (Value +) or “No” (Value -).

Step 4:

Press (Enter) on the control panel. The ink replacement

(Ink filling in progress)

process (ink filling) begins.

After filling, the ink replacement is finished. (Plot OK)

Important:

When working with pigmented inks, please take care to set the ink
density to Normal.
Pigmented inks are not compatible with FAINT mode nor with THIN mode
ink density settings.
If you use a RIP software from which ink density is controlled, make sure
to disable micro-dot mode when pigmented inks are being used.

HEAD WASHING PROCEDURE (3038 Printer Only)

(Required only when switching from pigmented ink to dye ink.)

Plot OK

* Menu * Utility >

* Menu * Utility >

Step 1

Press the [MENU] key to enter the MENU MODE operation.

Step 2

Bring up the “Utility” menu by pressing the [Menu Up !] key or the
[Menu Down "] key.

Step 3

Press the [ENTER] key to confirm the “Utility” menu and shift to the
next level.

56

Maintaining

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the Printer

HeadW: Black &

Colour

HeadW: Black

HeadW: Colour

Change Waste Ink

Change Tank? No

Change Tank? Yes

Remove Bk Cart

KODAK PROFESSIONAL Large

Format 3000 Series Ink

Step 4

Bring up the "Head Wash" item by pressing the [Menu Up !] Key or
the [Menu Down "] Key.

Step 5

Press the [VALUE+] key or the [VALUE-] key to specify
“Black&Colour”.

Step 6

Press the [ENTER] key to confirm "Head Wash" and shift to the next
menu.

Step 7

Remove the waste ink box from the printer unit and set a new waste
ink box to the printer unit.

Step 8

Press the [VALUE+] key or the [VALUE-] key to select "Yes."

Step 9

Press the [ENTER] key to confirm "Yes."

Step 10

Remove the Black color ink cassette from the slot.

et Printers

Set Bk Wash Cart

Head Wash

Remove Bk Wash Cart

Head Wash

Remove Co Cart

Set Co Wash Cart

Note: Do not re-use the cleaning cassette used to clean the black ink compartment.

Head Wash

Remove Co Wash Cart

Step 11

Insert the cleaning cassette into the Black ink cassette slot.

The head wash starts when the cleaning cassette is inserted. The
cleaning period is approximately 12 minutes.

Step 12

Remove the cleaning cassette from the slot.

Step 13

The rest of the cleaning fluid in the printer unit is discharged when the
cleaning cassette is removed.

Step 14

Remove the Cyan, Magenta and Yellow ink cassettes from their slots.

Step 15

Insert a cleaning cassette into each slot CMY.

The cleaning starts when all cleaning cassettes are inserted. The
cleaning period is about 15 minutes.

Step 16

Remove the three cleaning cassettes from the slots CMY.

Head Wash

Step 17

The rest of the cleaning fluid in the printer unit is discharged when the
cleaning cassettes are removed.

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Maintaining

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the Printer

Change Waste Ink

Change Tank? No

(CMYK) Cartridge

HEAD WASHING PROCEDURE (3043 and 3062 Printers Only)

(Required only when switching from pigmented ink to dye ink.)

Plot OK

KODAK PROFESSIONAL Large

Format 3000 Series Ink

Step 18

Remove the waste ink box from the printer unit and set a new waste
ink box to the printer unit.

Step 19

Press the [VALUE+] key or the [VALUE-] key to select "Yes." Press
the [ENTER] key to confirm.

Step 20

The ink system is now renewed and ready to use another type of ink.
The Initial fill is executed when installing ink cartridges.

Note: The cleaning cassettes are one time use only.

Step 1

Press the [MENU] key to enter the MENU MODE operation.

et Printers

* Menu * Utility >

* Menu * Utility >

Head Wash No

Head Wash Yes

Change Waste Ink

Change Tank? No

Change Tank? Yes

Step 2

Bring up the "Utility" menu by pressing the [Menu Up !] key or the
[Menu Down "] key.

Step 3

Press the [ENTER] key to confirm the "Utility" menu and shift to the
next level.

Step 4

Bring up the "Head Wash" item by pressing the [Menu Up !] Key or
the [Menu Down "] Key.

Step 5

Press the [VALUE+] key or the [VALUE-] key to select "Yes." Press
the [ENTER] key to confirm "Head Wash Yes" and shift to the next
menu.

Step 6

Remove the waste ink box from the printer unit and set a new waste
ink box to the printer unit.

Step 7

Press the [VALUE+] key or the [VALUE-] key to select "Yes."

Step 8

Press the [ENTER] key to confirm "Yes."

Remove Cartridge

Set Wash Cart

Head Wash

Step 9

Remove all ink cassettes from their slots.

Step 10

Insert a cleaning cassette into each slot.
The cleaning starts when all cleaning cassettes are inserted. The

cleaning period is about 20 minutes.

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Remove Wash Cartridge

Head Wash

Change Waste Ink

Change Tank? No

(GOYMCK) No Charge

KODAK PROFESSIONAL Large

Format 3000 Series Ink

Step 11

Remove the cleaning cassettes from their slots.

Step 12

The rest of the cleaning fluid in the printer unit is discharged when the
cleaning cassettes are removed.

Step 13

Remove the waste ink box from the printer unit and set a new waste
ink box to the printer unit. Be careful; the waste ink box may be full.

Step 14

Press the [VALUE+] key or the [VALUE-] key to select "Yes." Press
the [ENTER] key to confirm.

Step 15

The ink system is now renewed and ready to use another type of ink.
The Initial fill is executed when installing ink cartridges.

Note: The cleaning cassettes are one time use only.

et Printers

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et Printers

CLEANING THE HEAD CLEANING WIPER

When the head is cleaned, debris on the cleaning wiper may cause the printing to
become faint or blemished. Do the following procedure to clean the head cleaning
wiper.

1. Turn the power switch OFF, lower the hold lever, and move the head to the middle
position.

CAUTION:

Make sure that you lower the hold lever before you move the head
to prevent damage to the head and the media keeper blade.

2. Using the cleaning wiper cloth, wipe the cleaning wiper from back to front two or
three times.

1. Head cap unit

2. Cleaning wiper

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CAUTION:

• Make sure that you do not touch the head cap unit that is near
the cleaning wiper. Oil may get on the cleaning wiper and it will
be unable to clean the head properly.

• Be careful not to get the ink on your hands and clothes.

• Do not lift up on the cleaning wiper when you are cleaning it.

This can damage the cleaning wiper so that it will not be able to
clean the head properly.

3. Return the head to the right side of the printer.

CAUTION:

Not returning the head to the right side can cause damage to it.

KODAK PROFESSIONAL Large

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et Printers

REPLACING THE MEDIA CUTTER BLADE

Depending upon the roll media used, dust gathers in the cutter slot and on the cutter
blade edge causing irregular cuts. If necessary, replace or clean the cutting blade and
clean the cutter slot. We recommend replacing the cutting blade regularly.

1. Turn the printer OFF, and make sure that the media hold lever is in the down
position. Move the printing head to the center of the printer.

2. Push the cutter head down, rotate the cutter arm toward you, and remove the cutting
blade. Clean the cutting blade with a dry cloth, or replace it.

CAUTION:

There is a spring fitted in the hole of cutter head. Be careful not to
lose it while replacing the cutting blade.

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et Printers

3. Insert a new cutting blade in the hole of the media cutter. While pushing the cutting
blade down, move the cutter arm back over the cutting blade. A cutting blade can
only be inserted in one direction.

CAUTION:

The edge of the cutting blade is fragile. Handle it with care when
you replace it.

4. Move the head manually back into its capping position, and turn the power switch
ON.

NOTE:

Durability of the cutting blade may differ depending on the kind or
thickness of the media and the environment. We recommend
purchasing a spare cutting blade so that you always have one on
hand.

IMPORTANT:

If you do not have a new media cutter blade available, you can
temporarily turn off the cutter.

Press menu " until you see "Function".
Press Enter
Press menu " until you see “Media Cut : ON”
Press value + or value -: “Media Cut : OFF” displays
Press Enter.
Press Back ## 2 times to go back to ONLINE Level.

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64

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TROUBLESHOOTING

POSSIBLE PRINTER PROBLEMS AND THEIR SOLUTIONS

This chapter describes the problems you may occasionally have with your printer and
how to resolve them.

1. After turning the power switch ON, the printer does not start.

Possible Cause Solution Reference

Is the power cable
connected?

Are you using the correct
voltage?

Is the printer's cover open or
is the hold lever UP?

Broken fuse

Connect the power cable. Installing the Printer
Use the correct voltage. Installing the Printer
Close the printer cover. Put

the hold lever in the DOWN
position.

Installing the Printer

2. After loading the media, the media loading sequence does not start.

Possible Cause Solution Reference

Is the printer's cover open or
is the hold lever in the UP
position?

Is the media loaded straight? Load the media straight. Setting Up the Printer
Are the ink cassettes

installed?

3. The printer does not start after sending data from your computer

Possible Cause Solution Reference

Is the interface cable
connected?

Are the ink cassettes
installed?

Is there still ink in the
cassettes?

Close the printer cover. Put
the hold lever in the DOWN
position.

Install the ink cassettes. Setting Up the Printer

Refer to "Connecting the
Interface Cable".

Install the ink cassettes. Setting Up the Printer
Replace the ink cassettes. Maintaining the

Installing the Printer

Setting Up the Printer

Printer

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4. When data is sent from your computer, the printer displays an error and does

not print.

Possible Cause Solution Reference

Does your printer match the
printer you selected on your

Select the correct printer on
your computer.

computer?
Do the interface conditions of

your computer match those of

Check the interface settings Using the Control

Panel

the printer?

5. Printing quality is bad or is partly of bad quality.

Possible Cause Solution Reference

Is the media damaged?
Are you using media with

Replace the media. Maintaining the

Printer

creases or wrinkles?

6. Printing starts, but the position is not right.

Possible Cause Solution Reference

Is the media aligned to the

Align the media to the right. Setting Up the Printer

right?
Is the scale or mirror function

activated?
Is the origin or position

function activated?

Cancel the scale or mirror
function or select it again.

Cancel the origin or mirror
setting or set up again.

Using the Control
Panel

Using the Control
Panel

7. Frequent media jams occur.

Possible Cause Solution Reference

Are you using approved

Use only approved media. Setting Up the Printer

media?
Is the media stored in the

correct environment?

Store the media in the correct
environment.

Setting Up the Printer

Are you using old media? Replace the media. Setting Up the Printer
Are there any creases or

Replace the media. Setting Up the Printer

wrinkles on the media?

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8. Cannot cut the roll media cleanly.

Possible Cause Solution Reference

Is your cutting blade still
sharp enough?

Does the media have static

Replace your cutting blade. Maintaining the

Printer

Remove the static electricity. Setting Up the Printer

electricity?

9. Initial Ink replenishment does not work.

Possible Cause Solution Reference

Is the cover open or is the
hold lever in the UP position?

Are the four ink cassettes
installed correctly?

Close the cover or put the
lever in the DOWN position.

Make sure that all four ink
cassettes are installed

Setting Up the Printer
Setting Up the Printer

correctly.

10. After Initial Ink replenishment, the Ink does not appear.

Possible Cause Solution Reference

Are the ink cassettes frozen? After leaving them for at least

Setting Up the Printer
three hours at room
temperature, proceed with
cleaning several times.

Did you turn the power switch
OFF after replenishment?

After replenishment the
printer does not print

Turn the switch back ON and
continue the replenishment.

Execute cleaning several
times, and check every time.

Setting Up the Printer

Setting Up the Printer

normally.

11. During the media loading sequence, media gets torn or gets jammed.
Possible Cause Solution Reference

Are you using approved

Use only approved media Setting Up the Printer

media?
Is the hold lever down? Make sure to put the hold

Setting Up the Printer

lever in the DOWN position.

In case of a cut sheet, is the
edge of the media aligned
with the leading edge of the

Align the edge of the cut
sheet with the leading edge of
the print plate.

Setting Up the Printer

print plate?
In case of using roll media, is

the edge of the media parallel
with the edge of the printer

The roll media and the
baseline should be installed
parallel.

Setting Up the Printer

during the media detection
sequence?

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Is the Scroller installed

Install the Scroller correctly. Installing the Printer

correctly?
Are the driver rollers clean? Clean the driver rollers. Maintaining the

Printer
Is the media sensor dirty? Clean the media sensor. Installing the Printer
Are you using the printer in

the correct environment?

Use your printer in the right
environment. (No direct

Setting up the Printer

sunlight)

12. During the media initialization, the media wrinkles.

Possible Cause Solution Reference

Are you using approved

Use only approved media. Setting Up the Printer

media?
Is the hold lever down? Make sure to put the hold

Setting Up the Printer

lever in the DOWN position

In case of a cut sheet, is the
edge of the media aligned
with the leading edge of the

Align the edge of the cut
sheet with the leading edge of
the print plate.

Setting Up the Printer

print plate?
In case of using roll media, is

the edge of the media parallel

The roll media and the
baseline should be aligned.

Setting Up the Printer
with the edge of the printer

during the media detection
sequence?

Is the scroller installed

Install the scroller correctly. Installing the Printer

correctly?
Is the driver roller clean? Clean the driver roller. Maintaining the

Printer
Is the media sensor dirty? Clean the media sensor. Setting Up the Printer

Are you using the printer in
the correct environment?

13. Can't run the media search in tracing paper or thin media.

Possible Cause Solution Reference

Are you using approved
media?

Are you using the printer in a
wrong environment such as in
direct sunlight?

Use your printer in the right
environment.
(No direct sunlight)

Use only approved media. Setting Up the Printer
Use the printer in the

Installing the Printer

approved environment.
Remove incorrect light source
or move printer.

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14. Using the wrong media size.

Possible Cause Solution Reference

Are you using approved

Use only approved media. Setting Up the Printer

media?
Is the hold lever down? Make sure to hold the lever

Setting Up the Printer

down.

When the media is loaded, is
the curled media facing

Either remove the curl or
replace the media.

Setting Up the Printer
upward?

Are you using the printer in a
wrong environment?

Use the printer in the
approved environment.

Installing the Printer
Is the media sensor dirty? Clean the media sensor. Maintaining the

Printer
Are you reusing the media? Use new media.

15. During printing, the media gets stuck.

Possible Cause Solution Reference

Are you using approved

Use only approved media. Setting Up the Printer

media?
Is the hold lever down? Make sure to hold the lever

Setting Up the Printer

down.

In case of using roll media, is
the edge of the media parallel
with the baseline, during the

The roll media and the
baseline should be set
parallel.

Setting Up the Printer

media detection sequence?
Is the Scroller installed

Install the Scroller correctly. Installing the Printer

correctly?

16. The printer does not work with a Centronics interface cable.

Possible Cause Solution Reference

Is the Centronics interface
cable connected?

When the printing data is sent
from your station, does the

Make sure to connect the
Centronics interface cable.

If the data indicator is not lit,
contact your computer dealer.

Setting Up the Printer

data LED light?
Are the printer Centronics

setup mode and timing
compatible with the computer

Make sure the printer and the
computer's timing are
compatible.

settings?
Is the type of command

compatible with your

Check 'user' and 'command'
setup.

computer and driver?

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17. Bad quality of printed lines.

Possible Cause Solution Reference

Are you using approved

Use only approved media. Setting Up the Printer

media?
Are you printing on the

printable side of the media?

Make sure to load the media
on the printing side.

Setting Up the Printer
Print head requires cleaning? Clean the print head. Understanding the

Control Panel and

Printer Controls

18. White or black streaks occur in your prints.

Possible Cause Solution Reference

Are you using approved

Use only approved media. Setting Up the Printer

media?
Is the hold lever down? Make sure to hold the lever

Setting Up the Printer

down.

Is the Scroller loaded

Load the Scroller correctly. Installing the Printer

correctly?

70

INDEX

A

Accessories included ....................................... 17

C

Cancel Key.................................................... 45

Centronics interface......................................... 25

network interface card.................................... 2

Cleaning........................................................ 45

Control Panel .................................................44

D

Data LED...................................................... 45

E

Error LED ..................................................... 45

Ethernet Cable

connecting................................................. 26

EtherTalk ........................................................ 2

F

FCC

compliance .................................................. 5

G

K

Kodak Professional’s Enhanced Imaging (EI) Inkjet

Media.........................................................1

L

Liquid Crystal Display.....................................47

M

Media...........................................................46

cut sheet media

checking correct position of ...................... 35

guidelines for handling................................. 33

loading...................................................... 33

loading cut sheet......................................... 34

loading roll ................................................37

printable side.............................................. 33

roll

sheet media.............................................. 1

Media Cutter Blade

replacing ...................................................62

Media Weight ................................................47

Menu Mode Operation................................46, 48

Menus

structure of ................................................ 49

Getting help

from Kodak Web site..................................... 1

H

Head alignment

checking.................................................... 42

Head Cleaning Wiper

cleaning .................................................... 60

Head washing procedure

3038 Printer...............................................56

3043 and 3062 Printers................................. 58

I

Ink

switching between types............................... 55

Ink cassettes

acclimatizing.............................................. 29

installing ...................................................28

replacing ...................................................51

replenishment............................................. 32

IP address

setting....................................................... 26

N

Network cable

RJ45.........................................................26

Network interface card..................................2, 26

Novell Netware ................................................2

O

Operating modes...............................................2

P

Parallel Cable

connecting................................................. 25

Piezo-Electric technology...................................1

Power Cable

connecting................................................. 27

Print quality

adjusting ................................................... 42

Printer

allowing adequate space for .......................... 14

assembly ...................................................20

components................................................18

operating environment ................................. 14

power supply.............................................. 14

Q

Quality / Speed............................................... 46

R

Resolution .....................................................46

RIP software....................................................2

Roll Media

checking position of .................................... 39

Roll Media Position

adjusting ................................................... 41

S

Scroller

installing ...................................................38

Shift-button....................................................47

Supported media types.......................................1

Switching ink types.........................................55

T

TCP/IP............................................................ 2

Troubleshooting.............................................. 65

U

Used waste liquid box

disposing of ............................................... 53

W

Waste Box

emptying................................................... 53

Windows 95/98/NT...........................................2

Part No. 6B4653 © Eastman Kodak Company, 2000

EASTMAN KODAK COMPANY
Rochester, New York 14653

Kodak and Kodak Professional are
trademarks of Eastman Kodak Company.