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Kodak 8660 User Manual

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Page 1

Introduction

Thank you for purchasing the Kodak Professional 8660 thermal printer (8660 printer). The 8660 printer is a thermal dye diffusion device with superior printing speed. It contains a 133 MHz MIPS processor, has a resolution of 300 pixels per inch (ppi), and prints a three-color page in about 75 seconds. Printed images are high-contrast and long lasting. Kodak Ektatherm XtraLife ribbon (available in three-color or black) applies a coating that protects images from fingerprints.
Operator’s Guide
Printing Guide
Color Management
Network Interface Guide
Introduction Setting up the 8660
Printer
Operating the 8660
Printer Troubleshooting Site Specifications
CONTENTS
INDEX
SEARCH
Accessories and Sup-
plies Customizing the
Printer
HELP
Page 2

Paper and Image Sizes

The 8660 printer can print on the following sizes and types of Kodak Professional Ektatherm XLS print paper. Refer to “Kodak Thermal Paper
Types, Sizes, and Image Sizes” for illustrations of the maximum image
size for each.
Paper and Image Sizes
Paper Size
8.5 x 7 (216 x 178 mm) - Medium format paper 8.27 x 5.5
Maximum Image
Size
(210 x 140 mm)
Catalog
Numbers
891 8096
Operator’s Guide
Printing Guide
Color Management
Network Interface Guide
8.5 x 11 (216 x 279 mm) - Standard A paper 8.27 x 9.5 (210 x 242 mm)
8.27 x 11.69 (210 x 297 mm) - Standard A4
paper
8.5 x 12 (216 x 307 mm) - A (long) paper 8.27 x 10.5
8.5 x 14 (216 x 358 mm) - A (xlong) paper 8.27 x 12.5
8.27 x 14 (210 x 358 mm) - A4 (xlong) paper 8.0 x 12.5
CONTENTS
INDEX
8.0 x 10.3 (204 x 262 mm)
(210 x 268.5 mm)
(210 x 319.5 mm)
(204 x 319.5 mm)
SEARCH
861 4364
881 6514
868 4623
856 5699
807 5640
HELP
Introduction Setting up the 8660
Printer
Operating the 8660
Printer Troubleshooting Site Specifications Accessories and Sup-
plies Customizing the
Printer
Page 3

Interfaces

The 8660 printer has standard communication ports. In addition, the optional Kodak Professional 10/100 network interface card (network interface card) lets you tie your printer into networks using Ether net cabling.
The following interfaces are provided with the printer:
•
IEEE-1284 Parallel
•
SCSI
Operator’s Guide
Printing Guide
Color Management
The following Ethernet interfaces are provided by the network interface card:
•
EtherTalk
•
Novell NetWare
•
TCP/IP
•
NetBEUI
CONTENTS
INDEX
SEARCH
HELP
Network Interface Guide
Introduction Setting up the 8660
Printer Operating the 8660
Printer Troubleshooting Site Specifications Accessories and Sup-
plies Customizing the
Printer
Page 4

Printing Software

The printing software developed for the 8660 printer is based on high­quality Kodak photographic printing methods. The color-rendering processes that evolved are highly sophisticated. This printing software allows you to access advanced printing options based on Kodak color science.
The printing software is provided for use with the following operating systems:
•
Windows 95/98
•
Windows NT 4.0
•
Macintosh 8.0 and above
Operator’s Guide
Printing Guide
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Network Interface Guide
Introduction Setting up the 8660
Printer Operating the 8660
Printer Troubleshooting Site Specifications
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plies Customizing the
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HELP
Page 5

Setting up the 8660 Printer

This chapter explains how to set up the 8660 printer. The steps are:
•
finding an appropriate location for the 8660 printer.
•
unpacking the 8660 printer.
•
loading the ribbon cartr idge.
•
connecting the cables.
•
connecting the power cord and turning the 8660 printer on.
Operator’s Guide
Printing Guide
Color Management
•
loading paper.
•
checking the 8660 printer settings.
•
making a test print.
The software for the 8660 printer, which enables you to take full advantage of the 8660 printer’s capabilities, is on the CD shipped with the 8660 printer. After you set up the 8660 printer, you should install the software you plan to use.
For information on installing the software, refer to the information card.
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Quick set up
HELP
Network Interface Guide
Introduction Setting up the 8660
Printer Operating the 8660
Printer Troubleshooting Site Specifications Accessories and Sup-
plies Customizing the
Printer
Page 6

Finding a Location for the 8660 Printer

(
)
As you look for an appropriate location for the 8660 printer, keep the following guidelines in mind. Refer to “Site Specifications” for specific requirements.
•
Allow 2 inches (5 cm) on the left, right, and top sides for air flow and cooling. The back of the 8660 printer may be placed flush against a wall.
•
Avoid placing the 8660 printer in areas where ventilation ducts, open doors, or frequent passers-by might expose it to debris. Airborne dirt particles can cause image quality problems.
The space requirements for the 8660 printer are shown below.
12 in. (30.5 cm)
allow 24 in. (61 cm) to open the top door
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CONTENTS
16.5 in.
41.9 cm
INDEX
25 in. (63.5 cm)
allow 42 in. (107 cm) to remove the paper tray
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Page 7

Unpacking the 8660 Printer

The following accessories are included with the 8660 printer. If any are missing, contact your dealer.
•
Power cords (3)
•
Cleaning kit containing 10 alcohol cleaning pads
•
SCSI terminator
•
Wire form assembly
•
CD containing the host software and the documentation in Spanish, French, German, and English in PDF format. The CD also contains Adobe Acrobat Reader for accessing, viewing, and printing the documentation.
Operator’s Guide
Printing Guide
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Network Interface Guide
Introduction
To unpack the 8660 printer:
1.
Open the shipping carton.
2.
Remove the top foam cap.
3.
Remove the box with the accessories.
WARNING: We recommend that two people lift and carry the 8660
printer.
4.
With two people on either side, lift the printer out of the carton.
5.
Remove the 8660 printer from the plastic bag, and place it in the desired location.
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Setting up the 8660
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Page 8
NOTE: Save the packaging in case you need to ship the 8660 printer.
6.
Install the two ends of the wire form assembly in the round holes inside the print exit area.
Print exit area
Wire form assembly
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Page 9

Loading the Ribbon Cartridge

The ribbon provides dyes for printing images. The medium format ribbon contains enough dye to make 200 prints. The three-color oversize XtraLife ribbon contains enough dye to make 150 prints. The black ribbon contains enough dye to make 200 prints.The XtraLife ribbons, both color and black, contain additional patches that protect images from fingerprints.
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Printing Guide
Color Management

Handling the Ribbon

•
Do not expose the ribbon to direct sunlight, extreme heat, dust, or liquids.
•
Leave the top cover closed except when you need to access the inside of the 8660 printer.

Storing Ribbon Cartridges

For highest image quality, store ribbon cartridges as follows:
•
Store unopened ribbon cartr idges at temperatures below 77˚F (24˚C). Avoid exposure to temperatures higher than 100˚F (38˚C).
•
Keep partially used ribbon cartr idges in their original wrappers to protect them from dust and dirt when they are not loaded in the 8660 printer. Dust and dirt specks on the ribbon show up as much larger spots on prints.
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Page 10

Loading the Ribbon Cartridge in the 8660 Printer

The ribbon cartr idge fits easily in the 8660 printer. There is only one way to correctly load the ribbon cartr idge.
Follow these steps to load a ribbon cartridge:
1.
Open the top cover.
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Page 11
2.
If necessary, push the old ribbon car tridge to the left and lift it up to remove it.
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Introduction
NOTE: Images remain on the ribbon after printing. If you are working
with confidential documents, you may need to consider alternate ways of disposing of the ribbon to maintain security.
3.
Remove the new ribbon car tridge from its packaging.
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Setting up the 8660
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Page 12
4.
Grasp the ribbon cartridge by the handle, and slide it onto the 2 spring-loaded hubs.
5.
Push the ribbon cartr idge against the hubs on the left until it can engage the 2 drive hubs on the right.
Hubs
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Handle
IMPORTANT: Touching the dye patches could contaminate the ribbon
resulting in scratches on your prints.
6.
Tur n the spool with the bar code label until the ribbon is taut.
7.
Close the top cover.
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Page 13

Connecting the Cables

You must provide the necessary interface cables. Three power cords (for North America/Japan, Europe Continental, and Australia) are included. If you are using the 8660 printer outside of these areas, you may need to purchase a power cord.The 8660 printer has standard communication ports, and an Ethernet por t is in place if the optional network interface card is installed.
Power switch
SCSI ports
Operator’s Guide
Printing Guide
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Network Interface Guide
Introduction
Power cord inlet
The
submini 50-pin (Female) SCSI II ports
can be used for printing. A
Parallel port
50-pin submini SCSI II terminator is included with the 8660 printer.
Ethernet 10BaseT/100BaseTX (RJ45)
ports are active if the optional
network interface card is installed. If the optional network interface card is installed, you will need to obtain
the correct Ethernet cabling. Refer to the
CONTENTS
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Network Interface Guide.
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Page 14

Connecting a Parallel Cable

To connect a parallel (Centronics) cable:
Operator’s Guide
1.
Make sure that your computer is turned on
2.
Connect the female end (no pins) of the cable to the 8660 printer’s parallel port.
3.
Connect the 25-pin end of the cable to the computer’s parallel port.
4.
Connect the power cord.
5.
Press the power switch on the back of the 8660 printer.
.
Parallel port
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Page 15

Connecting a SCSI Cable

To connect a SCSI cable:
Operator’s Guide
1. Make sure that your computer is turned off.
2. To change the SCSI ID, ref
3. Connect and secure the SCSI cable to one of the SCSI ports.
4. Connect and secure the SCSI terminator to the open SCSI por t or to
the last device if you are daisy-chaining multiple devices.
5. Connect the power cord.
6. Press the power switch on the back of the 8660 printer. When READY
appears on the printer’s display panel, turn your computer on.
er to “About Specifying Port Information”.
SCSI ports
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Page 16

Handling Paper

Follow these guidelines when you handle the paper:
• Hold the paper by the edges to avoid fingerpr ints.
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Printing Guide
• Handle the package of paper with the bottom stiffener board in place.
• Keep the bottom stiffener board in place when handling stacks of paper
to avoid fingerprints on the printing surface.
• Do not load more than 100 sheets of paper in the paper tray.
• Do not use wet or damaged paper.

Storing Paper

Follow these storage instructions to ensure the highest image quality:
• Store opened paper at temperatures below 77˚F (25˚C). Avoid exposure
to temperatures higher than 100˚F (38˚C).
• Avoid storing a loose stack of paper out of its wrapper.
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Page 17

Loading the Paper Tray

Thermal paper comes in various sizes. Refer to “Working with Paper” for complete information about the various sizes.
The paper tray adjusts to the size of the paper you are loading. Do not force paper that is too long or too wide into the tray.
IMPORTANT: Use only the tray designed for the Kodak Professional 8660
thermal printer.
1. Remove the paper tray.
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Printer Troubleshooting Site Specifications
2. Remove the stiffener board from the paper tray before you load new
paper.
3. If necessary, adjust the paper tray to fit the paper you are loading:
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Page 18
–Slide the paper width adjuster to the correct position for either A
or A4 size paper.
Operator’s Guide
–Move the paper length adjuster to the correct position for the
length of the paper you are loading. Make sure that the paper length adjuster is locked into position.
Paper width adjuster
Backstop
Paper length adjuster
NOTE:Lift the backstop to hold 8.5 x 7 in. paper in position.The
backstop should be in the down position for all other paper sizes.
4.Remove the paper from the package. Leave the stiffener board on the
bottom of the stack.
IMPORTANT: Handle the paper by the edges to avoid fingerpr ints on the
top sheet.
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Page 19
5. Place the paper in the tray
with the logo side up making sure that the front corners of the stack are under the metal tabs and that the stiffener board is loaded on the bottom of the stack.
PAPER
PAPER
PAPER
PAPER
PAPER
PAPER
PAPER
NOTE: You can load up to 100
sheets of paper in the paper tray.
6. Install the paper tray in the 8660 printer.
7. When SELECT PAPER appears on the display panel:
• Press the up and down arrow keys to scroll to the paper size you
installed.
• Press Select.
PAPER
PAPER
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PAPER
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Page 20

About Printer Initialization

When you turn the 8660 printer on, it initializes (starts up and performs a self-check) in about a minute. Dur ing this time, the power light on the display panel illuminates.
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When the 8660 printer is ready, READY appears on the display panel along with the ribbon and paper installed.

If the 8660 Printer Does Not Initialize

If the 8660 printer fails to initialize, no message appears on the display panel. Turn the 8660 printer off and then back on
If a message does not appear, turn off both the 8660 printer and the computer. Disconnect all cables from the 8660 printer except the power cable. Turn on the 8660 printer. If no message appears, call for service.
.
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Page 21

Making a Test Print

Making a test print verifies proper 8660 printer setup and operation and confirms print quality.
To make a test print:
1. Make sure that READY appears on the display panel.
2. Press Print on the display panel.
It takes less than two minutes to make a test print. While the image is processing and printing, PROCESSING:TEST PRINT and PRINTING appear on the display panel.
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What’s Next?

Load the CD that came with the 8660 printer, and install the printing software.
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Page 22

Operating the 8660 Printer

This chapter provides the information you need to operate the 8660 printer. It includes:
• looking at the display panel.
• working with the printer settings.
• printing from computer applications.
• scheduling jobs.
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• handling and storing prints.
• keeping the 8660 printer in good working condition.
• using the 8660 printer.
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Page 23

Looking at the Display Panel

The 8660 printer’s display panel is shown below.
Operator’s Guide
Printing Guide
Kodak Professional 8660 Thermal Printer
Power
Error
Print
Scroll
Cancel
Select
Setup
Exit
The following indicator lights show the status of the 8660 printer :
• Power light—illuminates when the 8660 printer is turned On.
• Error light—illuminates when an error occurs. A message describing the
error appears on the display panel. The light remains on until you respond to all messages.
When the error light glows steadily, you may be able to correct the problem yourself. If a system error message appears on the display panel, turn the 8660 printer off and then back on. If the message persists, service is required.
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The types of messages that appear on the display panel are:
• Printer status messages—show the size of the paper in the paper tray
and the type of ribbon that is loaded. This information appears when the 8660 printer is idle.
• Job-related messages—show status of the job closest to completion.
• Paper-related messages—show the type of paper and ribbon loaded.
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• Error messages—appear when the paper tray is empty, the top cover is
open, or when errors occur.
Use the Print and Cancel buttons to set printing options, cancel jobs, override mismatches, and generate test prints.
Use the Cancel button:
• To terminate the job that is closest to completion. For example, you may
have a job printing and a job processing. If you press Cancel, the job printing is ended immediately. No additional pages in that job are printed, and the page currently printing is ejected. If you press Cancel again, the next job is cancelled if one exists.
• In combination with Setup/Select to scroll through the Setup menu.
NOTE: If the 8660 printer is idle and a valid image is in the image buffer
(indicated by an asterisk), pressing Cancel erases the image.
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Page 25
Use the Print button:
• To reprint a valid job that is still in the image buffer.
Operator’s Guide
NOTE: If you press Print when there is a valid job in the image buffer
(indicated by an asterisk on the right side of the display panel when READY is displayed), the last page printed will print again. If an asterisk is not displayed, a test print is generated.
Press Cancel to delete the asterisk to print a test print.
• To generate a test print when the 8660 printer is idle.
• To begin printing after a mismatch occurs. Ref
and Paper Size Mismatches” for more information.
• In combination with Setup/Select to scroll through the Setup menu.
Use the Setup/Select button to enter the Setup mode and change the way the 8660 printer is set up. Ref more information.
er to “Working With the Printer Settings” for
er to “Ribbon Cartr idge
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Page 26

Working With the Printer Settings

Press the Setup button to view and change the printer settings. The following table lists the printer settings and options and describes each option. It also shows the factory default for each setting.
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Printing Guide
Printer Settings
Setting Options Description
Ports: Parallel
Mode Determines if the parallel port
expects data in normal, Adobe binary, or tagged binar y mode.
•Select Normal mode to support printable characters. Characters in high ASCII range (128-255) are not supported.
•Select Binary mode to suppor t high ASCII range. Full eight-bit data may be sent.
•Select Normal mode unless the data is known to be in Adobe binary or tagged binary mode.
Factory
Default
Normal
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Printer Settings
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Setting Options Description
Ports: Parallel
Ports: Parallel
Ports: Network
Ports: Network
Type •Select ----> to enable the
uni-directional parallel mode.
•Select <<---->> to enable the bi-directional parallel mode.
Status •Select Yes to enable the Kodak bi-
directional status reporting option.
•Select No to disable the Kodak bi­directional status reporting option.
IPX Specifies the framing type the 8660
printer should expect. Select from the following:
•802.2
•802.3
•SNAP
•ETHERNET 2
•AUTOSELECT
Refer to the Network Interface Guide for more information.
TCP/IP Sets up the Internet address of the
8660 printer within a TCP/IP network. Fill in IP Address in following format: nnn.nnn.nnn.nnn. Refer to the Network Interface Guide for more information.
Factory
Default
---->>
No
AUTO­SELECT
000.000.000. 000
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Printer Settings
Operator’s Guide
Setting Options Description
Ports: SCSI
Ports: SCSI
Defaults Factory Select Reset to restore the 8660
Defaults ColorCN •Select Status to display the
Target Specifies the SCSI address for the
8660 printer. Valid ID numbers are 0 - 7.
Type •Select Sync for synchronous mode.
•Select Async for asynchronous mode.
printer settings to factory default values.
IMPORTANT: If the network interface
card is installed, resetting to the factory defaults may cause network printing problems.
resident default Color Connector transforms.
•Select Reset to delete the default Color Connector transforms.
•Select Enable Yes to enable the default Color Connector transforms.
•Select Enable No to disable the default Color Connector transforms.
Factory
Default
5
Synchronous
Enable No
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Printer Settings
Operator’s Guide
Setting Options Description
Language English, F rancais,
Deutsch, Espanol, Italiano
Status Version •FW displays the 8660 printer’s
Status Counts • Select Paper to display the number
Status User Displays the last 32 user-correctable
Status Service Displays the last 32 fatal errors and
The display panel messages can appear in English, French, German, Spanish, or Italian.
software version.
•HW displays the 8660 printer’s hardware version.
of pages that have been printed.
•Select Total to display the total number of pages that have been printed.
error codes and their corresponding page counts.
their corresponding page counts
Factory
Default
English
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Page 30

Working in Setup Mode

To enter Setup mode: Press Setup when the 8660 printer is idle.
Operator’s Guide
To scroll through the settings: Press Print to scroll up and Cancel to scroll down. You scroll through the settings continuously.
To select an option: To view the options for a setting, press asterisk (*) next to an option means it is selected.
To exit setup mode: Press soon as you exit Setup mode. The exceptions are when you return the settings to the factory defaults and parallel type. In the default cases, the 8660 printer restarts when you exit Setup mode. Changes are effective immediately.
To restore the printer settings to their factory defaults: Press
to restore all the settings to their factory defaults.
Select when SETUP:DEFAULTS appears. Select FACTORY:RESET
Exit. Most changes you make take effect as
Select. An
IMPORTANT: If the network interface card is installed, restoring the
settings to their factory defaults ma y cause network printing problems.
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Page 31

About Specifying Port Information

The options you select must match your host computer settings.
Operator’s Guide
The following submenus are available when a network interface card is installed:
• PORTS:NETWORK:IPX—allows you to specify the framing type to
expect when using Novell Netware.
• PORTS:NETWORK:TCP/IP—allows you to enter the Internet address
for the network interface card within a TCP/IP network.
For complete information, refer to the
Changing the SCSI ID
If you wish to change the default value of 5 for the SCSI ID, do the following steps:
1. Press Setup.
2. Scroll to PORTS:SCSI.
3. Select an ID that is not in use on the SCSI bus.
NOTE: Do not use the SCSI ID for your hard drive (0 for Macintosh
computers, 7 for computers running Microsoft Windows). Similarly, do not use the ID of a scanner connected to the computer.
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Working with Paper

This section describes the paper used with the 8660 printer. It also lists handling and storage guidelines.
Thermal paper looks and feels like photographic paper, but it is not light sensitive. The back is imprinted with the Kodak logo. The paper is shipped in 100-sheet packages.
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CAUTION: Use only paper designed for use in the 8660 printer. Using
other materials may cause problems.
Kodak Professional Ektatherm XLS pr int paper is available in several sizes. The following table lists each paper type and size, lists which ribbon cartr idges you can use with each type, and shows the maximum image size for each paper type.
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Kodak Thermal Paper Types, Sizes, and Image Sizes
8.27 x 5.5
210 x 140 mm
8.27 x 9.5
210 x 242 mm
Operator’s Guide
Type of Paper Paper Size Type of Ribbon
Kodak Professional Ektatherm XLS print paper CAT No. 891 8096
Kodak Professional Ektatherm XLS print paper / photographic grade CAT No. 861 4364
8.5 x 7.0 (216 x 178 mm)
8.5 x 11 (216 x 279 mm)
Kodak Professional Ektatherm XtraLife medium format ribbon CAT No. 110 4728
Kodak Professional Ektatherm XtraLife black ribbon CAT No. 166 3467
Kodak Professional Ektatherm three-color ribbon CAT No. 187 9386
Kodak Professional Ektatherm XtraLife three-color ribbon CAT No. 157 4417
Kodak Professional Ektatherm XtraLife black ribbon
CAT No.166 3467
Maximum Image
Size
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Kodak Thermal Paper Types, Sizes, and Image Sizes
8.0 x 10.3
204 x 262 mm
Operator’s Guide
Type of Paper Paper Size Type of Ribbon
Kodak Professional Ektatherm XLS print paper / photographic grade CAT No. 881 6514
8.27 x 11.69 (210 x 297 mm)
Kodak Professional Ektatherm three-color ribbon CAT No. 187 9386
Kodak Professional Ektatherm XtraLife three-color ribbon CAT No. 157 4417
Kodak Professional Ektatherm XtraLife black ribbon
CAT No. 166 3467
Maximum Image
Size
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Kodak Thermal Paper Types, Sizes, and Image Sizes
8.27 x 10.5
210 x 268.5 mm
Operator’s Guide
Type of Paper Paper Size Type of Ribbon
Kodak Professional Ektatherm XLS print paper / photographic grade CAT No. 868 4623
8.5 x 12 (216 x 307 mm)
Kodak Professional Ektatherm three-color ribbon CAT No. 187 9386
Kodak Professional Ektatherm XtraLife three-color ribbon CAT No. 157 4417
Kodak Professional Ektatherm XtraLife black ribbon
CAT No. 166 3467
Maximum Image
Size
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Kodak Thermal Paper Types, Sizes, and Image Sizes
8.27 x 12.5
210 x 319.5 mm
Operator’s Guide
Type of Paper Paper Size Type of Ribbon
Kodak Professional Ektatherm XLS print paper / photographic grade CAT No. 856 5699
8.5 x 14 (216 x 358 mm)
Kodak Professional Ektatherm oversize three-color ribbon Cat. No. 138 9089
Kodak Professional Ektatherm XtraLife oversize three-color ribbon CAT No. 177 6525
Kodak Professional Ektatherm XtraLife black ribbon
CAT No. 166 3467
Maximum Image
Size
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Kodak Thermal Paper Types, Sizes, and Image Sizes
8.0 x 12.5
204 x 319.5 mm
Operator’s Guide
Type of Paper Paper Size Type of Ribbon
Kodak Ektatherm XLS print paper / photographic grade CAT No. 807 5640
8.27 x 14 (210 x 358 mm)
Kodak Professional Ektatherm oversize three-color ribbon Cat. No. 138 9089
Kodak Professional Ektatherm XtraLife oversize three-color ribbon CAT No. 177 6525
Kodak Professional Ektatherm XtraLife black ribbon
CAT No. 166 3467
Maximum Image
Size
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Printing from Computer Applications

You print through your applications using the export module that came with the 8660 printer.
• For application-specific printing infor mation, refer to the user’s guide for
the application.
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• For information about pr inting with the 8660 pr inter, refer to the
Guide
The time it takes to print an image depends upon the application and the type of image being printed. Some images take much longer to print than others. A file made up of lines generally takes less time to print than a file that is defined in bits, such as a scanned image.
NOTE: The last image you send from the export module remains in
.
memory until you turn the 8660 printer off
or press Cancel.
Printing
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Scheduling Jobs

The number of jobs that can be queued to the 8660 printer at once depends upon the memory available in the 8660 printer. If you send large files, fewer jobs can be processed. Installing additional memory in the 8660 printer increases the number of jobs that can be processed at the same time. Ref memory to the 8660 printer.
er to “Customizing the Printer” for information on adding
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If the 8660 printer is on a network, the network configuration affects job scheduling. When the 8660 printer is on a network, it polls the ports in a round robin manner. When it receives a job, it stops polling until the job is complete. The 8660 printer then looks to the next port in the list.
The position of the ports in the list affects the order in which jobs are processed. When a job is sent is not the only determinant of when it will be processed and printed.

Handling and Storing Prints

The image stability of thermal prints depends upon factors such as temperature, relative humidity, and exposure to light or to biological or chemical contaminates. Using XtraLife ribbon increases the stability and durability of your prints.
Your thermal images will last a long time if you use these guidelines for handling and storing them:
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• Remove prints from the exit area ONLY AFTER the 8660 printer ejects
them.
Operator’s Guide
• Do NOT put a print back into the paper tray. Doing so can cause jams
and loss of completed prints.
• Handle prints as little as possible. When handling prints, make sure
your hands are clean and free of food, oil, and grease. Wear clean gloves when possible, and hold prints by the edges.
• Store thermal prints in a cool, dr y environment free of chemical
contamination.
• Avoid storing prints at temperatures higher than 72˚F (25˚C) for
extended periods.
• A relative humidity between 30% and 50% is ideal.
• Avoid exposure to high intensity light sources, particularly fluorescent
light and sunlight which are rich in ultraviolet radiation.
• Avoid exposure to vinyl items (those made of polyvinyl chloride) or any
plastic which contains plasticizer. These items usually have a distinct “plastic” odor.
• Do not place objects on top of the 8660 printer.
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Keeping the 8660 Printer in Good Working Condition

To keep the 8660 printer in good working condition:
• Keep the 8660 printer clean. Keep the surrounding area vacuumed and
litter-free.
• Protect the 8660 printer from tobacco smoke, dust, sand, and liquid
spills.
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Cleaning the 8660 Printer

To help ensure good performance and high-quality output, make sure the operating environment is clean and dust free.
Clean the 8660 printer regularly as described below. Before you begin, turn the 8660 printer off and unplug it.
• Wipe the covers, the paper tray area, and the paper tray with distilled or
deionized water and a damp, lint-free cloth. This eliminates dust build­up and prevents dirt from getting into the 8660 printer.
CAUTION: Never use abrasives or harsh chemicals to clean any part
of the 8660 printer. Do not use alcohol cleaning pads to clean the cabinet.
• Clean the area around and under the printer to prevent dirt from getting
into the 8660 printer.
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Troubleshooting

This chapter describes the problems you may occasionally have with the Kodak Professional 8660 thermal pr inter. It also tells how to resolve these problems.This chapter contains the following sections:
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• error messages and how to resolve them.
• what to do when paper and ribbon mismatches occur.
• what to do if the 8660 printer does not operate correctly.
• packing the 8660 printer.
• getting additional help.
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Error Messages and How to Resolve Them

Error messages indicate that a problem has occurred. More than one problem can occur at a time. However, only one error message appears on the display panel at a time. Messages related to high-pr ior ity problems are displayed before lower priority ones.
You must resolve problems in the order in which they appear. For example, CLOSE COVER may appear on the display panel. After you close the top cover, a paper mismatch message may appear. After you correct the mismatch and there are no other errors, READY appears.
The following are common error messages. Click on the error message to learn about the possible cause for the error message and a solution for the problem.
CHANGE RIBBON”
• “
• “CLEAR PAPER PATH”
• “CLOSE COVER”
• “INSERT TRAY”
• “LOAD PAPER”
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• “LOAD RIBBON”
• “CHECK TRAY”
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Ribbon Cartridge and Paper Size Mismatches

Mismatches result from differences in the requested ribbon cartridge type and paper size and the paper and ribbon cartridge loaded in the pr inter.

Ribbon T ype Mismatch

If the print job specifies a ribbon car tridge type that is not loaded, a mismatch occurs. Ribbon cartr idge mismatches result from:
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• Lamination differences (for example, XtraLife ribbon is requested but is
not loaded). You can press Pr int to print the job with the currently loaded ribbon, but lamination will not occur.
• Image size diff erences (for example, a large image size is requested but
an oversize ribbon cartridge is not loaded). Change the ribbon cartridge, or press Cancel to cancel the job.
• Ribbon color differences (for example, black-only printing is requested
but a color ribbon is loaded). Change the ribbon car tridge, or press Cancel to cancel the job.

Paper Size Mismatch

If the print job specifies a paper size that is not loaded, a mismatch occurs. There are two types of size mismatches:
• The image size does not fit on the loaded paper. Load the correct size
paper or resize the image.
• The paper size selected does not match the paper loaded. Change the
paper, or cancel the job.
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If the Printer Does Not Operate Correctly

You may be able to identify or correct problems yourself. Follow the instructions for the problem you have, and make a test print to see if the problem is resolved. Use the following list to correct the problem. If the problem persists, service is required. Ref
The following is a list of common problems. Click on the problem to learn about the possible cause for the problem and a solution.
8660 Printer does not turn on”
• “
er to “Getting Additional Help”.
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• “Printing takes much longer than usual”
• “Nothing happens when a job is sent”
• “White or colored lines and scratches”
• “White or multicolored spots appear on the prints”
• “Smudges, smears and fingerprints”
• “8660 Printer initializes but does not enter the READY state”
• “Paper does not feed”
• “8660 Printer does not respond when you press buttons”
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Clearing a Paper Jam

Paper and ribbon may occasionally jam in the 8660 printer. Jams are typically identified by a CLEAR PAPER PATH message. Jams may occur in the following locations:
Roller area
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Ribbon cartridge area
Exit path area
Paper tray
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Clearing a Paper Jam from the Paper Tray Area

1. Completely remove the paper tray.
2. Reach in, and pull out the partially-fed paper.
3. Install the tray in the printer.
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IMPORTANT: Do not put partially-fed paper back into the paper tray.
4. Discard any partially-fed paper from the paper tray.
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Clearing a Paper Jam from the Ribbon Cartridg e Area

1. Open and close the top cover to allow the 8660 printer to try to clear
the jam automatically.
If the jam is not cleared and the error message continues to appear, go to Step 2.
2. Open the top cover, and remove the ribbon cartridge. If paper or
ribbon are jammed in the nip roller area, ref
or Paper Jam from the Roller Area.”
er to “Clearing a Ribbon
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3. Lift up on the green paper path guides. Check for and remove any
jammed paper.
4. Lower the green paper path guides.
5. Install the ribbon cartr idge, and close the top cover.
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Clearing a Ribbon or Paper Jam from the Roller Area

1. Open the top door. If necessar y, remove the ribbon cartridge.
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2. If necessary, remove the ribbon cartridge.
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3. Rotate the jam clearing wheel forward or back to clear the paper or
ribbon.
Jam clearing wheel
Rollers
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Clearing a Paper Jam from the Exit Path Area

1. Remove the paper tray.
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2. Remove the exit path.
3. Remove the paper from the exit path.
4. Install the exit path and the paper tray.
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Repairing a Damaged Ribbon

Operator’s Guide
1. Place a piece of office tape on the center of the ribbon from the bar
code side of the ribbon cartr idge; and tape it to the ribbon on the takeup spool.
2. Wind the cartridge so that the r ibbon winds over the top (towards
you).
Bar code spool
Takeup spool
3. Wind the ribbon until it is straight.
4. Install the repaired ribbon cartr idge in the 8660 printer.
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Cleaning the Print Head

Cleaning the print head helps to eliminate lines and streaks on your prints.
CAUTION: Never rub or wipe anything across the thermal head
except when cleaning it.
To clean the print head:
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1. Tur n off the 8660 printer, and open the top cover.
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2. Use the alcohol pad from the cleaning kit to clean the print head, and
wipe along the heater line four times:
Operator’s Guide
– Wipe the full length of the glass area (always in one direction). – Use a clean par t of the pad for each wipe. – Apply firm, even pressure. – Wipe only the following areas. These areas are shaded on the
illustration.
• Guide bar
• Heater line
• Guide rod
Guide bar
Heater line
Guide rod
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3. Allow the glass area to dry for about two minutes.
Operator’s Guide
4. Close the top cover, and turn the printer on
5. Make a test print. If image quality ar tifacts are visible on the test
print, do Steps 2—5 again.
NOTE: It may be necessary to repeat Steps 2—5 several times to remove
any artifacts. If you cannot remove the artifacts, call for service.
.
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Repacking the Printer

If you need to ship the printer, pack it as follows:
1. Remove the paper from the paper tray.
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2. Open the top cover. Then remove the ribbon car tridge. Discard it, or
store it in its original box.
3. Close the top cover.
4. Put the 8660 printer in its original plastic bag to keep it clean during
shipping.
5. Pack the printer in its or iginal box.
6. Replace the top foam cap.
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Getting Additional Help

Your Kodak dealer is the best source for information about your printer and about purchasing supplies and accessories.
In addition, technical support is also available on Kodak’s Web site at www.kodak.com. Call 1-800-23kodak (1-800-235-6325) from 9:00 a.m. to 8:00 p.m., Eastern Standard Time, on regular business days.
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Help numbers for the Asia/Pacific and European regions are listed below.
Country Country code Helpline number
Australia 61 3 9350-1222 Hong Kong 85 2-2564-9333 Indonesia 81 3 5488-2001 Korea 82 2 708-5400 Malaysia 60 3 757 2722 Philippines 63 2 815-8851 Singapore 65 473-6611 Thailand 66 2 271-3040 Taiwan 88 6 2 895-1580
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Country Country code Helpline number
Belgium 32 2 263-2211 Denmark 45 70 157000 Finland 358 9 584-071
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France 33 1 400-13000 Germany 49 711 406-0000 Italy 39 2 660-28710 Netherlands 31 3065-99911 Norway 47 66-81-81-81 Spain 34 1 626-7101 Sweden 46 8 580-23500 UK 44 2 845122
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CHANGE RIBBON

Operator’s Guide
Possible Cause Possible Solution
The supply spool in the ribbon cartridge is empty.
The bar code on the ribbon cartridge cannot be read.
Install a new ribbon cartridge. Refer to
“Loading the Ribbon Cartridge”.
Check that the bar code is legible. If the message persists, service is required.
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CHECK TRAY

Operator’s Guide
Possible Cause Possible Solution
The paper tray is empty. Load paper. Refer to “Loading the Paper
Tray”.
The paper tray is inserted improperly. 1. Remove the paper tray.
2. Inser t the paper tray making sure that it seats correctly.
There is a paper jam in the paper tray area.
Check the level of the paper in the paper tray.
Clear the paper path. Refer to “Clearing a
Paper Jam”.
The maximum number of sheets that should be installed in the paper tray is
100.
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CLEAR PAPER PATH

Operator’s Guide
Possible Cause Possible Solution
A paper jam occurred. Clear the paper path. Refer to “Clearing a
Paper Jam”.
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CLOSE COVER

Operator’s Guide
Possible Cause Possible Solution
The top cover is open. Close the top cover.
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INSERT TRAY

Operator’s Guide
Possible Cause Possible Solution
The paper tray is not in place. Check that the paper tray is inserted and
seats correctly.
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LOAD PAPER

Operator’s Guide
Possible Cause Possible Solution
The paper tray is empty. Load the paper requested. The wrong size paper is loaded. Load the correct size paper. Paper is jammed in the 8660 printer. Clear the paper path. Refer to “Clearing a
Paper Jam”.
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LOAD RIBBON

Operator’s Guide
Possible Cause Possible Solution
The ribbon cartridge that is loaded does not match the ribbon cartridge requested.
The ribbon is torn or damaged. Repair the ribbon. Refer to Refer to
Load the ribbon cartridge requested, or cancel the job.
“Repairing a Damaged Ribbon”.
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8660 Printer does not turn on

Operator’s Guide
Possible Cause Possible Solution
The power is not on. Check that the power switch is in the “I”
position.
The cables and the power cord are not connected securely.
Check that the cables and the power cord are connected securely.
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Printing takes much longer than usual

Operator’s Guide
Possible Cause Possible Solution
The image file size may be larger than usual and, therefore, takes longer to process.
The 8660 printer is too warm. 1. Turn the 8660 printer off for 10 minutes
Wait a few minutes.
to let it cool.
2. Consider moving the 8660 printer to a location where the temperature is lower.
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Nothing happens when a job is sent

Operator’s Guide
Possible Cause Possible Solution
Job is processing Wait to see if the job is still processing. Printer settings 1. Try printing a file that you printed
previously.
2. Verify that all the settings for the export module are correct.
3. Check the communication settings for compatibility between the 8660 printer and the host computer.
Printer connections 1. Disconnect the cable, and make a test
print.
2. If the problem persists, service is required.
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White or colored lines and scratches

Operator’s Guide
Possible Cause Possible Solution
Dust or dirt has caused contamination. 1. Check that the paper in the paper tray
is clean and streak free.
2. Check that the ribbon is clean.
3. Clean the pr int head. Refer to
“Cleaning the Print Head”.
If the problem persists, service is required.
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White or multicolored spots appear on the prints

Operator’s Guide
Possible Cause Possible Solution
Dirt or dust has caused contamination. 1. Clean the 8660 pr inter and the
surrounding area.
2. Move the 8660 printer away from room ventilation ducts or open doors.
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Smudges, smears and fingerprints
Irregularly shaped and colored areas appear on the prints.
Possible Cause Possible Solution
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Fingerprints or other oils have contaminated the paper or ribbon.
Handle paper and ribbon carefully. Refer
to “Handling the Ribbon” and “Working with Paper”.
Use only Kodak Professional Ektatherm XLS XtraLife ribbon.
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8660 Printer initializes but does not enter the READY state

Possible Cause Possible Solution
Operator’s Guide
Printing Guide
Loose connections. 1. Disconnect and reconnect the interface
cable.
2. Restar t the 8660 pr inter. If the problem persists, service is
required.
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Paper does not feed

Operator’s Guide
Possible Cause Possible Solution
Paper load, stiffener, or tray. 1. Remove sheets with irregularities.
2. Check that the tray is correctly adjusted for the size paper installed.
3. Reduce the size of the stack of paper in the paper tray.
4. Check that the stiffener board is at the bottom of the paper tray.
5. Make sure that the paper tray is adjusted for the correct size paper.
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Page 75

8660 Printer does not respond when you press buttons

Possible Cause Possible Solution
Operator’s Guide
Printing Guide
Printer conditions. 1. Make sure that the top cover is closed.
2. Remove and reinstall the paper tray.
3. Restar t the 8660 pr inter.
4. Check that the 8660 printer is in READY mode.
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Site Specifications
Operator’s Guide
Printer Specifications

Printer dimensions

Width: 16.5 inches (41.9 cm) Depth: 25 inches (63.5 cm) Height:12 inches (30.5 cm)

Printer weight

53 lbs (23 kg)

Space Requirements

Minimum space required with the paper tray inserted:
Width: 16.5 inches (41.9 cm) Depth: 25 inches (63.5 cm) Height: 12 inches (30.5 cm)
Minimum space for removing the paper tray and opening the top cover:
Width: 17 inches (43.2 cm) Depth: 42 inches (106.7cm)
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Height: 24 inches (61 cm)
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Operating Environment

Operator’s Guide
Ambient operating temperature: 59˚ to 86˚F (15˚ to 30˚C) Relative humidity: 20 to 76%

Power Requirements

Voltage/frequency

US/Canada 90 to 250v/47 to 60Hz Europe 220/50Hz UK 240/50Hz

Power consumption

250 watts maximum
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Accessories and Supplies

This chapter lists the accessories and supplies available for the Kodak Professional 8660 thermal printer and tells how to order them.
Operator’s Guide
Printing Guide

Accessories

Printer accessories are listed below. Purchase these items through your dealer or distributor.
Accessory Catalog Number
Kodak Professional 10/100 network interface card 844 5074 Kodak Professional 8660 printer universal tray 830 7266

Supplies

To order the following supplies, contact Kodak Parts Services at 1-800-431-7278.
Supply Catalog Number
Cleaning Kit which contains 10 alcohol cleaning pads 172 1117
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Ribbon Cartridges

The following ribbon cartridges are available for the 8660 printer. Purchase ribbon cartr idges from your printer dealer or distributor.
Operator’s Guide
Printing Guide
Ribbon Cartridge Type Catalog Number
Kodak Professional Ektatherm XtraLife medium format ribbon
Kodak Professional Ektatherm three­color ribbon
Kodak Professional Ektatherm XtraLife black ribbon
Kodak Professional Ektatherm XtraLife three-color ribbon
Kodak Professional Ektatherm oversize three-color ribbon
Kodak Professional Ektatherm XtraLife oversize three-color ribbon
110 4728
187 9386
166 3467
157 4417
138 9089
177 6525
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Paper

The following paper sizes are available for the 8660 printer. Purchase paper from your printer dealer or distributor. Paper is shipped in 100­sheet packages.
Operator’s Guide
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Kodak Professional Ektatherm
XLS print paper
7.0 x 8.5 in. (178 x 216 mm) 891 8096
8.5 x 11 in. (216 x 279 mm) 861 4364
8.5 x 12 in (216 x 307 mm) 868 4623
8.5 x 14 in. (216 x 358 mm) 856 5699
8.27 x 11.69 (210 x 297 mm) 881 6514
8.27 x 14 in. (210 x 358 mm) 807 5640
NOTE: Ref
er to “Working with Paper” for illustrations of the maximum
Catalog Number
image size for each paper size.
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Customizing the Printer

Operator’s Guide

Adding Memory to the 8660 Printer

The 8660 printer is shipped with 48 MB of factory-installed memory. However, you can purchase and install single inline memory modules (SIMMs) to increase the memory to a maximum of 384 MB.
With additional memory the 8660 printer :
• processes images faster.
• simultaneously processes and prints more and/or larger jobs increasing
the possible number of prints per hour.

Guidelines for Purchasing and Installing SIMMs

You may purchase 4, 8, 16, 32, or 64 MB memory modules and install them in the 3 pairs of memory slots in your 8660 printer.
SIMM
SIMM
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The memory slots in the 8660 printer are numbered J6—J11.
Flash memory slots
J11 J10
Operator’s Guide
Printing Guide
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J9
J8 J7
J6
Parallel connector
You may install any combination of SIMMs using the following guidelines:
• Although it is not necessary to use both slots in a pair, if you do, the
SIMMs must be the same size.
• The J10 and J11slots accept 4, 8, 16, 32, or 64 MB modules. The other
two pairs of slots, J6—J9, accept only 4, 16, or 64 MB modules.
• The J9 slot must contain a SIMM.
• If you install only one SIMM in a pair, install the SIMM in the odd-
numbered slot; for example, J7, J9, or J11.
• The combined memory in the J6, J7, J8, and J9 slots must total 4, 8,
16, 32, 64, 128, or 256 MB.
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Preparing to Install a SIMM

To prepare to install a SIMM:
Operator’s Guide
1. Tur n off, and unplug the 8660 printer.
2. Remove the four screws on the back of the 8660 printer.
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3. Remove the back panel.
4. Attach the wrist portion of a static str ip to your wrist. Attach the other
end of the strap to the metal frame of the 8660 printer.
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Page 85

Installing the SIMM

To install and seat a SIMM:
Operator’s Guide
1. Locate the slots for the SIMMs.
NOTE: The slots are numbered J6—J11 with J6 being the bottom slot.
2. Hold the SIMM at a 45˚ angle, and gently tilt it back so that it snaps
into place in the clips on each side of the slot.
Clip
Clip
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Finishing the Installation

To finish the installation:
Operator’s Guide
1. Install the back panel. Replace the four screws that you removed.
2. Plug in the printer, and turn it on
3. Verify that the power light on the display panel is lit.
.
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