Kodak 3520D - Digital Science, 3500, 3590C, 4500, 3520DP User Manual

Scanner 3000/4000 Series

A-61159

User’s
Guide

Contents

1 General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Site Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Safety Inform a t io n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Warning Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Environmental Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Safety and Regulatory Agency Approvals . . . . . . . . . . . . . . . . . . . . 1-3

Electromagnetic Compliance Statements . . . . . . . . . . . . . . . . . . . . 1-4

For the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

For Japan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

For Taiwa n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

General Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Image Quality Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Bitonal Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Color Scanners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Paper Transport Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Standard Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Maintenance/Troubleshooting Features . . . . . . . . . . . . . . . . . . . . . 1-7

Paper Transport Speed/Capacity (Throughput) . . . . . . . . . . . . . . . 1-8

Scanner 3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Scanner 3510 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Scanner 3520 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Color Scanner 3590C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Color Scanner 4500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Preparing Documents for Scanning . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Acceptable Do c u m e n t M a te r ia l s . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Recommended Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Recommended Paper Weights . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Acceptable Do c u m e n t S iz e s . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 0

Acceptable Do c u m e n t T hi c kn e ss . . . . . . . . . . . . . . . . . . . . . . . 1-10

Paper Inks for Scanned Documents . . . . . . . . . . . . . . . . . . . . . 1-10

Acceptable Paper Correction Fluids for Scanned Documents . 1-10

Maximum Document Batch Height for Automatic Feeding . . . . 1-10

Scanner Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

A-61159 May 2002 i

External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

2 Installing the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Unpacking the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

SCSI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Power Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Attaching the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Lowering the D ef le c to r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Installing the Diagnostic Software . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Registering Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

3 Document Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Dynamic Print Field Optio n s . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Printer Spec ifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Setting Up the D oc u m e n t Pr in te r . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Opening the Printer Access Door . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Purging an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Installing an Ink Cart ridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Setting the Printer Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Document Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Document Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Expected Life of Document Printer Components . . . . . . . . . . . 3-11

Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Replacing th e Ink B lo tt e r Strips . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Replacing the Ink Cartridge Carrier . . . . . . . . . . . . . . . . . . . . . . 3-15

4 Using the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Powering Up/Down the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Starting and Stopping Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Pausing and Resuming Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Automatic Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Continuous Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Scanning Sam e - S iz e Do c u m e n ts . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Enabling Same-Size Document Scanning . . . . . . . . . . . . . . . . . 4-3

Disabling Same-Size Document Scanning . . . . . . . . . . . . . . . . . 4-4

Manual Feeding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Damaged Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Business Ca rd s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

ii A-61159 May 2002

Switching Scan Modes (Color Scanner 3590C Only) . . . . . . . . . . . 4-6

The Patch Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Patch Docume n t Sp e c ifications . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Patch Code Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Enabling Patch Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Disabling Pa tc h De t e ction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Multifeed De te c tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

Enabling Multifeed Detection for the Scanner 3500 . . . . . . . . . 4-10

Disabling Multifeed Detection for the Scanner 3500 . . . . . . . . . 4-11

Enabling Multifeed Detection for Scanners 3510 and 3520

and Color Scanners 3590C and 4500 . . . . . . . . . . . . . . . . . . 4-12

Disabling Multifeed Detection for Scanners 3510 and 3520

and Color Scanners 3590C and 4500 . . . . . . . . . . . . . . . . . . 4-15

Calibrating the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Color Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18

5 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Expected Life of Customer-Replaceable Wear Parts . . . . . . . . . . . 5-1

Lowering the P od . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Closing the Pod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Feed Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Cleaning the Feed Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Replacing the Feed Module Roller T ires . . . . . . . . . . . . . . . . . . . 5-5

Separator Roll e rs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Cleaning the Separator Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Replacing the Separator Roller Tires . . . . . . . . . . . . . . . . . . . . . 5-9

Drive Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Cleaning the Drive Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

Imaging Guid e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Cleaning the Imaging Guides . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Replacing th e Im a g in g Guides . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 5

Paper Path and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Cleaning the Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Cleaning the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

Cleaning the Transport Baffles . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21

A-61159 May 2002 iii

Replacing La mps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21

6 Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Testing th e Sy s te m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Performing a Self-T est . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Testing the Scan System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Downloading the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Calibrating the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Downloading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Service Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Selecting a Dr iv e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 0

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Color Image Qu a lity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Testing th e Sy s te m . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Service Infor m a tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 -4

Moving the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Problem Solv ing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Appendix A Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Appendix B Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Index

iv A-61159 May 2002

1 General Information

Introduction The Kodak Digital Science™ Scanner 3000/4000 Series includes the

following mid-volume scanner models:

• Scanner 3500

• Scanner 3510

• Scanner 3520

• Color Scanner 3590C

• Color Scanner 4500
These scanners combine the most robust paper feed and transport in

the industry with high image quality and productivi ty. They are easy to
use and maintain, and handle a broad range of paper weights and
sizes. And they do it all so quietly, you can place them in your
front office.

The Scanner 3520DP and Color Scanner 4500DP include a document
printer that can pri nt a date, time, fixed st ring, and/or seque ntial number
on document fronts.

Kodak Digital Science Diagnostic Software (Diagnostic Soft ware) is
included on the CD that is packed with each scanner.

NOTES: The software screens shown in this guide are examples from

the Diagnostic Software. Your software may be different.
The scanner inside and certain replacement parts shown

in this guide may appear different from the ones you have.
However , the actions described in the procedures are
the same.

Site Specifications Locate the scanner:

• in a clean area with temperature and relativ e humidi ty typical of an
office environment

• on a stable, level work surf ace capable of supporting the
following weights:

- 31.8 kg (70 lb.) for Scanner 3500, Scanner 3510, and

Scanner 3520

- 34 kg (75 lb.) for Color Scanner 3590C and Color Scanner 4500

Provide the following minimum clearances:

A-61159 May 2002 1-1

• 45.7 cm (18 in.) on the right side (for access for changing lamps,
removing jams, etc.)

• 20.3 cm (8.0 in.) on all other sides around the scanner

Safety Information • When locating the scanner, make sure that the electrical power

outlet is located within 1.52 metres (5 feet) of the scanner and is
easily accessible.

• Before changing a lamp, always power down the scanner and let
it cool a minimum of 10 minutes before proceeding (refer to the
following section, “Warning Labels”).

Warning Labels

This label is attach ed inside your s canner in t hree places
and is intended to communicate the following message:

CAUTION: Hot surface. Avoid contact.

The label is attached to both ends of the illumination
lamp in the scanner pod, and to one end of the
illumination lamp behind the side access door.

Refer to “Replacing Lamps” in Chapt er 5, Maintenance,
for pictures that show the exact loca tions of this label in
your scanner.

This label is attached on scanner models with printers
and is intended to communicate the following message:

CAUTION: Moving parts. Avoid contact.

The label is attached to the bar behind the print e r
access door.

Refer to “Installing an Ink Cartridge” in Chapter 3,
Document Printer, for the exact locations of this label
in your scanner .

WARNING:The printer access door must be in place

and closed during scanner operation,
except when changing the printhead
location or replacing the ink cartridge.

1-2 A-61159 May 2002

When the printer access door is removed,
DO NOT allow loose clothing, jewelry,
hair , or other objects to enter the
printer opening.

Environmental
Information

• The Kodak Digital Science Scanner 3500, Scanner 3510,
Scanner 3520, Color Scanner 3590C, and Color Scanner 4500
are designed to meet worldwide environmental requirements.

• Guidelines are available for the disposal of consumable items that
are replaced during maintenance or service ; fol low local regulations
or contact Kodak locally for more information.

• The Kodak Digital Science Scanner 3500, Scanner 3510,
Scanner 3520, Color Scanner 3590C, and Color Scanner 4500
contain lead and mercury. Disposal of lead and mercury may be
regulated due to environmental considerations. For disposal or
recycling information, please contact your local authorities or visit
the Electronics Industry Alliance web site at www.eiae.org.

• The product packaging is recyclable.

• Parts are designed for reuse or recycling.

Safety and Regulatory
Agency Approvals

The Kodak Digital Science Scanner 3500, Scanner 3510,
Scanner 3520, Color Scanner 3590C, and Color Scanner 4500
conform to all applicable national and international product safety
and electronic emission regulatory requir e me nts. This includes, but
is not limited to, the following:

• Underwriters Laboratories Inc. listing to UL 1950

• Underwriters Laboratories Inc. listing to CSA C22.2 No. 950

• TUV Rheinland of North America approval to EN60950

• CFR 47 Part 15, Subpart B (FCC Class A)

• Canadian ICES003 Class A

• CE Mark (Europe)

• CISPR22 Class B

• EN55022 Class B

• C-Tick Ma rk (Australia)

• VCCI Class A

• Taiwan CNS 13438 Class A

A-61159 May 2002 1-3

Electromagnetic
Compliance
Statements

For the United States This equipment has been tested and found to comply with the limits for

a Class A digital device pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasona ble protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

For Japan This equipment is in the Class A category (Information Technology

Equipment to be used in com mercial and/or industrial areas) and
conforms to the standards set by the Voluntary Control Council For
Interference by Informati on Technology Equipment ai med at preven ting
radio interference in comm ercial and/or industrial areas.

Consequently, when used in a residential area or in an adjacent
area thereto, radio interference may be caused to radio and TV
receivers, etc.

Read the instructions for correct handling.

For Taiwan WARNING: This is a class A product. In a domestic environment this

product may cause radio interference in which case the user may be
required to take adequate measures.

1-4 A-61159 May 2002

General Features • Excellent paper handling, image quality, and reliability

• Easy to use and maintain

• Handles a broad range of paper weights and siz e s

• Small footprint; fits easily on a desktop or table

• Low noise level

• Easy 30-minute installation

• Kodak Digital Science Diagnostic Software is included
on the CD that is packed with each scanner

• ISIS and TWA IN device drivers are included on the CD
that is packed with each scanner

• International language support

• Simplex and duplex models (Scanner 3520 and
Color Scanner 3590C are duplex only)

• Top/front side printer (Scanner 3520DP/Color Scanner 4500DP only)

• Kodak Perfect Page scanning technology (Scanner 3520D/
Scanner 3520DP only): exclusive Kodak image processing
technology that captures and automatically deskews scanned
images, resulting in consistent, high-quality image output at
production speed

• SCSI-2 connectivity

• Automatic overlap/multifeed detect ion

• All scanner models support mult iple electr ical power requir ements for
use worldwide

• May be user-calibrated at any time

• Lamp-save option

• Red, green, and blue dropout lamp s ( imaging elements) available for
special applications

• Color Scanner 3590C provides simplex color and duplex bitonal
(black-and-white) scanning capability in one product; a patch
document enables “on the fly” switching between color and bitonal
scanning (output options include simplex col o r, simplex bitonal,
duplex bitonal, or duplex with color front and bitonal back)

• Color Scanner 4500 provides simplex and duplex output in color,
bitonal, and “dual stream” (simultaneous duplex color and bitonal)

A-61159 May 2002 1-5

Image Quality
Features

Bitonal Scanners • Built-in Adaptive Threshold Processing (ATP), image compression,

despeckle, and dithering for bitonal scanning

• Perfect Page scanning technology (Scanner 3520D/Scanner 3520DP
only) with better edge detection (which assists in providing superior
deskew and ultimately sharper, crisper characters)

• Image capture resolution: 600 dpi

• Image output resolution: 200 dpi and 300 dpi

Color Scanners • Built-in Adaptive Threshold Processing (ATP), image compression,

despeckle, and dithering for bitonal scanning

• Auto-color balancing (auto-white balancing) to ensure good color
balance after calibration

A white spot just outside the imaging area (l ocated on the
front imaging guide for Color Scanner 3590C and on the
front and rear imaging guides for Color Scanner 4500D and
Color Scanner 4500DP) is used as a constant reference to
compensate for changes in lamp brightness

Paper Transport
Features

• Pixel and color correction for the best color image quality

• Multiple color tables available from within the Diagnostic Software
(for the TWAIN device driver only) to optimize color image quality
(Color Scanner 4500 only)

• Dual stream (simultaneous color and bitonal) output available
(Color Scanner 4500 only)

• JPEG compression allows images to be viewed in many
image viewers

• Image capture resolution: 600 dpi for bitonal scanning
(Color Scanner 3590C only); 150 dpi for color scanning

• Image output resolution: 200 dpi and 300 dpi for bitonal scanning
(Color Scanner 3590C only); 100 dpi and 150 dpi for color scanning

• Automatic and manual feeding

• Top entry, bottom exit paper transport

• Multifeed detection (by document length in Scanner 3500; by
document length and/or document thickness in Scanner 3510,
Scanner 3520, Color Scanner 3590C, and Color Scanner 4500)

1-6 A-61159 May 2002

• Automatic feeder with operator-assisted “infinite” and
single-sheet feeding

Standard
Configurations

Feeder and output tray
specifications by product

Automatic 150-sheet feeder x x
Automatic 250-sheet feeder x x x
250-sheet output tray x x
350-sheet enhanced

output tray

Maintenance/
Troubleshooting
Features

Scanner

3500

NOTE: The Scanner 3500 and Color Scanner 3590C can

accommodate the Kodak Digital Science Feed Module 250
(automatic 250-sheet feeder) and the Kodak Digital Science
Enhanced Output Tray (350-sheet tray). Contact your Kodak
Reseller to purchase an upgrade kit.

• Easily replaceable lamp s, rollers, and other wear parts

• Easy one-step paper jam clearance

• User-accessible error logs via the Kodak Digital Science Diagnostic
Software that is included on the CD th at is p ack ed wi th each s canner

• LED indicators for power, ready, paper jam, and error/service
operating conditions

Scanner

3510

xx x

Scanner

3520

Color Scanner

3590C

Color Scanner

4500

A-61159 May 2002 1-7

Paper Transport
Speed/Capacity

A page fed into the scanner can be up to 30.5 cm (12 in.) wide, but the
maximum image width that is captured is 29.7 cm (11.7 in.).

(Throughput)

Scanner 3500 • 75 ppm: mixed-size, landscape-orient ed, 200 dpi

• 50 ppm: letter-size (or A4), landscape-or iented, 300 dpi

The Scanner 3500’s automatic document feeder is cap able of
150-sheet feeding, and operator-assisted “infinite” and single-sheet
feeding, of 75g (20 lb.) paper having a length of 6.4 to 43.2 cm
(2.5 to 17 in.) and a width of 8.9 to 30.5 cm (3.5 to 12 in.).

Scanner 3510 • 75 ppm: mixed-size, landscape-orient ed, 200 dpi

• 85 ppm: letter-size (or A4), landscape-or iented, 200 dpi

• 57 ppm: letter-size (or A4), landscape-or iented, 300 dpi

The Scanner 3510’s automatic document feeder is cap able of
250-sheet feeding, and operator-assisted “infinite” and single-sheet
feeding, of 75g (20 lb.) paper having a length of 6.4 to 43.2 cm
(2.5 to 17 in.) and a widt h of 8.9 to 30.5 cm (3.5 to 12 in.).

Scanner 3520 • 75 ppm: mixed-size, landscape-orient ed, 200 dpi

• 85 ppm: letter-size (or A4), landscape-or iented, 200 dpi

• 57 ppm: letter-size (or A4), landscape-or iented, 300 dpi

Color Scanner 3590C • 75 ppm: mixed-size, landscape-oriented, 200 dpi bit onal or

100 dpi color output

• 50 ppm: mixed-size, landscape-orient ed, 300 dpi bitonal or
150 dpi color output

• 85 ppm: letter-size (or A4), landscape-or iented, 200 dpi bitonal or
100 dpi color output

• 57 ppm: letter-size (or A4), landscape-or iented, 300 dpi bitonal or
150 dpi color output

The Color Scanner 3590C’s automatic document feeder is capable of
150-sheet feeding, and operator-assisted “infinite” and single-sheet
feeding, of 75g (20 lb.) paper having a length of 6.4 to 43.2 cm
(2.5 to 17 in.) and a width of 8.9 to 30.5 cm (3.5 to 12 in.).

Color Scanner 4500 • 75 ppm: mixed-size, landscape-orient ed, 100 dpi color output

• 50 ppm: mixed-size, landscape-orient ed, 150 dpi color output

• 85 ppm: letter-size (or A4), landscape-or iented, 100 dpi color output

1-8 A-61159 May 2002

• 57 ppm: letter-size (or A4), landscape-or iented, 150 dpi color output

The Color Scanner 4500’s automatic document feeder is capable of
250-sheet feeding, and operator-assisted “infinite” and single-sheet
feeding, of 75g (20 lb.) paper having a length of 6.4 to 43.2 cm
(2.5 to 17 in.) and a width of 8.9 to 30.5 cm (3.5 to 12 in.).

Preparing Documents
for Scanning

• A batch of documents to be fed into the scanner must be arranged so
that the leading edges of all documents are aligned and centered
under the automatic paper feeder; this allows the feeder to introduce
documents into the scanner one at a time.

• Torn, damaged, or crushed pages can be transported successfully
through the scanner. However, no scanner can transport every
possible type of damaged paper. If in doubt about whether a specific
damaged document can be transported through the scanner, place
the document in a clear protective sleeve. Sleeves should be
manually fed, one at a time, folded edge first, while pressing the
gap release button on the scanner.

• When scanning documents in a clear protecti ve sleeve, t he input tray
guides must be adjusted to accommodate the width of the sleeve.

NOTE: Kodak scanners have been tested with a range of documents

that represent the broad spectrum of document types found in
the most common business applications. Optimal scanner
performance is achieved when scanning documents within the
recommended document specifications listed below. Scanning
documents that are outside of these speci fications may lead to
undesirable results in t erms of scanner reliability, image quality,
and/or consumable life.

Acceptable
Document Materials

Recommended
Paper Types

Recommended
Paper Weights

• Virgin and recycled papers

• Photographic papers

• Transparencies

• Clear protective sleeves meeting size and thi ckness requirements
specified la te r in th is se c t io n

• Bond

• Laser

•Inkjet

•Offset

NOTE: Torn, damaged, or crushed pages can be transported

successfully through the scanner, but no scanner can transport
every possible type of damaged paper. If in doubt about
whether a specific damaged document can be transported
through the scanner, place the document in a clear protective
sleeve and feed it manually , folded edge first, while pre ssing the
gap release button on the scanner.

The document feeder handles a broad range of paper weights, from
50g (13 lb.) bond paper to 200g (110 lb.) index paper.

A-61159 May 2002 1-9

Acceptable
Document Sizes

• Length:

- Maximum of 66 cm (26 in.), operator-assisted document feeding

and stacking
NOTE: The maximum length for unattended document feeding is

43.2 cm (17 in.).

- Minimu m of 6. 4 cm (2 .5 in .)

•Width:

- Maximum of 29.7 cm (11.7 in.) (A3 width)

- Minimum for automatic feeding of 8.9 cm (3.5 in.)

- Minimum for manual feeding of 6.4 cm (2.5 in.)

Acceptable
Document Thickness

Paper Inks for
Scanned Documents

Acceptable Paper
Correction Fluids for
Scanned Documents

Maximum Document
Batch Height for
Automatic Feeding

• 0.038 mm (0.0015 in.) to 0.76 mm (0.030 in.)

• For multifeed detection by document thickness, paper must be

0.05 to 0.18 mm (0.002 to 0.007 in.) thick

NOTE: Document batches must be of uniform thickness to use the

multifeed detection feature successfully.

NOTE: All inks on the paper must be dry before scanning is started.

• Standard offset printing

• Inkjet printer

• Thermal transfer

• Handwriting inks

• Liquid Paper

• Tipp-Ex

• Wite-out

• Other correction fluids similar to the above

• When feeding batched documents using the Feed Module 150
(included with the Scanner 3500 and Color Scanner 3590C), the
maximum height of the batched documents is 15.2 mm (0.6 in.)
or approximately 150 sheets of 75g (20 lb.) paper.

1-10 A-61159 May 2002

• When feeding batched documents using the Feed Module 250
(included with the Scanner 3510, Scanner 3520, and
Color Scanner 4500), the maximum height of the batched
documents is 25.4 mm (1.0 in.) or approximately 250 sheets
of 75g (20 lb.) paper.

Scanner Components

External :

1 Release latch
2 Feed module
3 Input tray extender
4Pod
5 Output tray
6 Indicator lights
7 Pause button
8 Resume button
9 Power switch
10 Side access door
11 Printer door (Scanner 3520DP

and Color Scanner 4500DP only)

Internal

1 Drive rollers
2 Ink blotter strips (Scanner 3520DP

and Color Scanner 4500DP only)
3 Paper path sensors
4 Separator roller
5 Front imaging guide
6 Front lamp
7 Rear imaging guide
8Rear lamp

1

2

3

4

5

1

2

3
4
5

6

8

7

9

11

10

8
7

3

Rear

1 SCSI ID switch
2 Power cord connector
3 SCSI connectors

6

1

2

3

A-61159 May 2002 1-11

2 Installing the Scanner

Unpacking the
Scanner

NOTE: Save all packing materials.

1. Carefully cut the tape.

2. Open the box.

3. Remove the output tray and set it aside.

4. Remove the foam cover and set it aside.

A-61159 May 2002 2-1

5. Open the bag and remove the materials packed inside.

6. Use two people to lift and move the scanner to a stable, level
work surface.

7. Replace the packing materials.

8. Store the box for possible future use.

9. Read the “Read Me Now” document that is taped to the top of
your scanner.

SCSI Connection Two SCSI-2, 50-pin, high-density D-Shell connectors are provided on

the rear panel for SCSI connectivity. A switch is provided on the rear
panel to select the SCSI target ID number for the scanner.

NOTE: The SCSI-2 cable (standard 50-pin, D-shell) is not supplied

with the scanner.

1. Locate the SCSI ID switch.

SCSI ID switch

2-2 A-61159 May 2002

2. Use the blade of a small screwdriver to press the switch and s et the
SCSI ID number.

For most applications, this number should be set to “1”.

NOTE: The scanner should be the only device in the SCSI chai n. If you

change the SCSI ID number after installat ion, reboot your PC.

3. Connect the SCSI-2 cable to the scanner.

4. Connect the other end of the cable to your computer.

A-61159 May 2002 2-3

Power Setup NOTE: Make sure that the power outlet is located withi n 1.52 metr es (5

feet) of the scanner and is easily acces sible.

• For the United States and Canada, attach the power cord that is

supplied with the scanner.

NOTE: Outside the United States and Canada, where appropriate, the

user or the scanner supplier shall suppl y an appropri ately ra ted
power cord to attach to the scanner.

Attaching the
Output Tray

1. Align the output tray's center slot with the scanner.

2. Lift the scanner slightly.

3. Position the output tray so that it is under the scanner and
supported by the work surface.

NOTE: Slide the output tray in or out as needed to accommodate

different document sizes.

2-4 A-61159 May 2002

Lowering the
Deflector

1. Locate the deflector.

2. Pull the deflector down.

3. Lower it onto the output tray.

NOTE: When scanning lightweight documents that tend to curl, raise

the deflector.

A-61159 May 2002 2-5

Installing the
Diagnostic Software

The Diagnostic Software is an easy-to-use tool for setting up, testing,
updating, and troubleshooting your scanner. Installing the Diagnostic
Software is strongly recommended. It is an easy, standard Windows
setup procedure that takes only a few minutes.

NOTE: Software screens and functions described in this User’s Guide

apply to the Kodak-supplied Diagnostic Software. Integrator­supplied software will be different.

To install the Diagnostic Software and select the TWAIN or ISIS
driver, see your scanner’s Installation CD.

For fastest installation of the Diagnostic Software, accept the default
selections on each setup screen by clicking on Next or I Agree.

Registering
Your Scanner

IMPORTANT:The TWAIN-compatible and ISIS-compatible device

drivers are loaded fr om within the Diagnostic Software.
If you are installing the Diagnost ic Software in

Windows 95, Microsoft Internet Explorer v4 .0 or
greater must be installed on the computer.

After completing the inst allation, refer to “Testing the System” in
Chapter 6, Diagnostics. Open the Diagn ostic Soft ware to r un both tests.

NOTE: For more information about the Diagnostic Software, refer to

Chapter 6, Diagnostics.

It is very import ant that you register your scanner s o Kodak can pr ovide
you with the best possible service and support that help s maintain your
continuous scanning. Registeri ng your scanner will help us provide you
with firmware and hardware updates as they become available.

You can register online at www.kodak.com/go/docimaging. Or see
the form packed with your scanner and register by fax, mail, or phone.

2-6 A-61159 May 2002

3 Document Printer

The Scanner 3520DP and Color Scanner 4500DP include a factory­installed, pre-configured document printer. The printer operates at full
scanner speed, and prints on the document before scanning on the
front side of the document (top side as placed in the input tray). The
document printer can add a date, time, fixed string, and/or sequential
number on document fronts. Printing is controlled through software.

IMPORTANT:Clean the scanner’s internal components daily when you

use the document printer.

Overview Many applications with capt ure needs up to 10,000 pages per day,

particularly in the finance, insurance, and public administration
industries, require a document printer. Furthermore, forms processing
applications in all areas can benefi t from the use of a printer.

The document printer included with the Scanner 3520DP and Color
Scanner 4500DP is unique in that the document print stri ng can be
configured to include both literal (static) information (i.e., information
that stays the same for each document, such as batch name, scan
station, or operator ) and dynamic inf ormation (i .e., inf ormati on that may
change for each pa ge scanned, su ch as se quential do cument number).
The software controls static fields; any information that the software
allows you to enter can be sent to the printer.

All printer controls and functions are accessible through ISIS and
TWAIN drivers. Printing must be enabled or disabled for each scan
session. A maximum of 40 char acters, which can include any
alphanumeric and special characters from the prin table ASCII character
set (see chart below), is allowed.

Printer information is post ed to an image fo oter re cord, acce ssible via a
SCSI command.

Printable ASCII Character Set

blank! “ #$%&‘ АБВГДЕЖЗ

( )*+,-./ИЙКЛМНОП
0 1234567РСТУФХЦЧ
8 9 : ; <=>?ШЩЪЫЬЭЮЯ

@ ABCDEFGабвгдежз

H IJKLMNOийклмноп
P QRSTUVWрстуфхцч
X YZ[ \ ]^_шщъыьэюя

` abcdefg¡¢£¤¥¦§
hijklmno©ª«¬-®¯

A-61159 May 2002 3-1

p qrstuvw±²³´µ¶·
x y z { | } ~ ‘ ¹ º »¼½¾¿

’¨°¸

Dynamic Print Field
Options

Sequential Document Number—the starting sequential document

number is specified by the host during job setup, and has a maximum
of nine digits. You may suppress the printing of leading zeros. The
sequential number increments by one for each document scanned.

If the sequential number rolls over (e.g., three digits are specified,
and the number 1000 is reached), the scanner stops and displays

an error.
Date—this field can be specified to be in MMDDYYYY, DDMMYYYY,

or YYYYMMDD format. Date delimiters (dash, slash, comma, or
blank separators) may be specified and will be counted as part of
the 40-character string length limi t.

Time—this field is in the format HH:MM, where HH is i n 24-hour format.
The hours and minutes are separated with a colon (:). This field
therefore uses five characters of the 40 character limit.

Control of the Printer—any combination of dynamic and st atic fiel ds is
allowed as long as the total print string does not exceed 40 characters.
There is no “default” print string. The format of the print string, along
with the starting sequential document number, if used, is created on
the host and is downloaded to the scanner at the beginning of each
scan session.

Characters can be printed in two or ientat ions, Ci ne and Comic, a nd two
sizes, Large and Small. Small is approximately two-thirds the size of
normal, and is designed to fit 10 characters per inch when printed in
Comic orientation.

The resolution of the character fonts is 96 dpi across the width of the
scanner. However, the font resolution varies with the direction that the
paper is fed into the scanner. This variable allows the creation of an
easy-to-read character stri ng. The approximate resolution of the printed
output is shown below.

Resolution (dpi)

Large Small

Cine 63 dpi 85 dpi
Comic 85 dpi 115dpi

3-2 A-61159 May 2002

Printing cannot be done within 0.89 cm (0.35 in.) of the leading or
trailing edge of the document. It prints in either Cine (no rotation) or
Comic (90q rotation) orientation, as shown below.

Changes to the print string, other than automatic, sequential number
advances, require a host SCSI command to restart the printer. You
must initiate a change between documents or batches. Changes
cannot be done automatically or between documents “on the fly.”

NOTE: The minimum document width for using the document printer is

14 cm (5 .5 in .).

The document printer can be manually placed in 18 horizontal print
positions, as shown below.

A-61159 May 2002 3-3

Printer Specifications

Characteristic Description

Maximum lines 1
Print locations (horizontal) 18, manually set
Print locations (vertical) Set by host
Print orientation Cine, Comic
Font size 2 selectable, normal and small
Ink cartridge HP51604A or compatible
Print side Front (pre-scan)

Setting Up the
Document Printer

Minimum printing distance
from document edge

Static fi elds available User-specified via host
Dynamic fields available Up to nine-digit sequential document

Languages supported Any phonetic language (for example,

The Diagnostic Software contains a Printer tab to set up options for the
document printer (Scanner 3520DP and Scanner 4500DP only).

0.89 cm (0.35 in.)

number, date, four-digit time

Danish, Dutch, English, Finnish,
French, German, Italian, Norwegian,
Portuguese, Spanish, Swedish)

3-4 A-61159 May 2002

Enable—click on the box to enable the options in the Printer tab.
String text display box—shows the selected strings that will make up

the print string.

String item selection list—choose the item(s) that you want included
in the print string. Select one of the three Date fo rmats, Time, Counter,
Message, and/or Blanks. Click on the Add button for each item
selected. The string will appear in the text display box. Select a string
and click on the Delete button to remove the string from the stri ng text
display box.

Counter—indicates the number at whic h the counter wil l begin print ing.
Counter Format—allows you to set the number of digits (1-9) that the

counter will count to until it rol ls over (e.g., if “3” is specified, the count er
will print sequential numbers up to 999, and the next scan counter
number will be 000).

Select Display Leading Zeroes in the Counter Format drop-down box
if you want leading zeroes in the counter to print. Choose Suppress

Leading Zeroes if you do not want leading zeroes to print.
Message—allows you to enter a text message that will be printed.

The number of characters allowed depends on the number of
characters specified in the print string.

Date Delimiter—allows you to specif y the way the date will be printed.
Font—allows you to select the f ont the s tr ing wil l be pr inted wi th: Lar ge

Comic, Large Cinema, Small Comic, or Small Cinema.
Y Offset—allows you to specify how far from the left margin you want

the string to be printed. Specify the desired units of measure: Inches,
Centimeters, Picas, Points, 20

th

of Points, or Pixels.

Printer Test—allows you to print the string on a document so you can
verify any changes before saving them.

Defaults—allows you to return all values to their factory defaults.
Copy—allows you to copy the values you sp ecified for the fr ont camera

and enter them for the rear camera, if Duplex is specified in the
Scan Mode field.

OK—saves the values and closes this dialog box. The values are sent
to the scanner when scanning is started.

Cancel—closes this dialog box without saving any changes. All
previous values are restored.

A-61159 May 2002 3-5

Opening the
Printer Access Door

1. Locate the printer access door on the top of the scanner.

2. Pull the printer access door latches toward you to release the door.

3. Lift the printer access door and set it aside.

WARNING:The printer access door must be in place and closed

during scanner operation, except when changing the
printhead location or replacing the ink cartridge.

When the printer access door is removed, DO NOT
allow loose clothing, jewelry, hair, or other objects to
enter the printer opening.

3-6 A-61159 May 2002

Purging an Ink
Cartridge

One ink cartridge is included with the Scanner 3520DP and
Color Scanner 4500DP. Additional ink cartridges may be purchased
from an office supply retailer near you.

You must purge the ink cartridge before installing it.

1. Remove the ink cartridge from the box and inner wrappings.

2. Hold the cartridge and insert a straight ened paper clip into the larger
hole on the top of the ink cartridge.

3. Rotate the ink cartridge until the bottom is face up.

4. Gently press the paper clip against the side of the ink bladder
until a small bead of ink appears on the ink flow point on the ink
cartridge bottom.

CAUTION: Do not puncture the ink bladder with the paper clip.

5. Remove the paper clip.

6. Allow the ink bead to absorb back into the ink cartridge.

7. Blot the excess ink with a lint-free tissue.

A-61159 May 2002 3-7

CAUTION: Do not touch the ink flow point or you may cause

improper ink flow.

Installing an Ink
Cartridge

You must purge the ink cartridge before installing i t (refer to “Purging an
Ink Cartridge” in this chapter).

NOTE: Additional ink cartridges may be purchased from an office

supply retailer near you.

1. Open the printer access door on the top of the scanner (refer to
“Opening the Printer Access Door” in this chapter).

2. Slide the green ink cartridge carrier out of its slot.

3. Raise the locking bar if it is not already in the raised position.

4. Remove the empty ink cartridge, if one is present.

NOTE: Dispose of empty ink cartridges properly. Do not incinerate

ink cartridges.

5. Insert a new, purged ink cartridge.

3-8 A-61159 May 2002