Kodak EasyShare photo printer 300
User’s Guide
www.kodak.com
For interactive tutorials, www.kodak.com/go/howto
Eastman Kodak Company
Rochester, New York 14650
© Eastman Kodak Company, 2004
All screen images are simulated.
Kodak, EasyShare, and XtraLife are trademarks of
Eastman Kodak Company.
P/N 4J3105
Product features
Front/top/side view
1
2
6
5
3
4
1 On/Off button/light 4 Paper tray door
2 Color cartridge light 5 USB device connector (for PictBridge compatible device)
3 Paper tray 6 Paper light
www.kodak.com/go/support
i
Product features
Back/top/side view
46 5
3
1 Power connector (DC-in) 4 Slot for paper path
2 USB connector (to computer) 5 Color cartridge (installed as shown)
3 Cooling vents 6 Cartridge door
2
1
ii www.kodak.com/go/support
Table of contents 1
1 Getting started ......................................................................................1
Finding a location for your photo printer........................................................1
Connecting and turning on the power ...........................................................2
Handling and storing the color cartridge........................................................3
Installing and removing the color cartridge ....................................................3
Handling and storing the paper .....................................................................4
Loading the paper.........................................................................................5
Installing and removing the paper tray...........................................................6
Setting the picture quality on your digital camera...........................................7
2 Printing from a PictBridge compatible camera ......................................8
Removing the perforated tabs from the paper................................................9
Canceling printing.........................................................................................9
3 Installing software ...............................................................................10
Minimum system requirements....................................................................10
Installing the software.................................................................................10
4 Printing from a computer ....................................................................13
Connecting to a computer...........................................................................13
Canceling printing.......................................................................................16
5 Care and maintenance ........................................................................17
General care ...............................................................................................17
Cleaning the paper feed roller .....................................................................18
Traveling with your photo printer.................................................................19
www.kodak.com/go/support iii
Table of contents
6 Troubleshooting ..................................................................................20
Printing problems........................................................................................20
Photo printer status lights ...........................................................................26
7 Getting help ........................................................................................29
Helpful links................................................................................................29
Telephone customer support .......................................................................30
8 Appendix .............................................................................................31
Photo printer specifications .........................................................................31
Important safety instructions .......................................................................32
Upgrading your software and firmware........................................................32
Additional care and maintenance ................................................................32
Warranty.....................................................................................................33
Regulatory information................................................................................35
iv www.kodak.com/go/support
1 Getting started
Finding a location for your photo printer
■ Place the photo printer on a flat, clean, dust-free surface, in a dry location, and
out of direct sunlight.
■ Allow at least 5 in. (12.7 cm) clearance from the
back of the photo printer for paper travel.
5 in.
(12.7 cm)
■ Avoid areas where ventilation ducts, open doors, or frequent passersby might
expose the photo printer and paper to high levels of dust and debris. Airborne dirt
particles can affect picture quality.
■ Allow enough space on all sides of the photo printer to let you connect and
disconnect cables, change the color cartridge, and add paper.
■ For proper ventilation, make sure the top and back
of the photo printer are not blocked.
■ When connecting power or USB cables, keep the
cables clear of the paper path to the front and rear
of the photo printer.
www.kodak.com/go/support 1
Getting started
Connecting and turning on the power
RISK OF ELECTRIC SHOCK:
Use only the AC power adapter included with your photo printer. Other adapters or
cords can damage your camera, photo printer, or computer.
1 Connect the AC power cord to the AC power
adapter, then to the back of the photo printer.
NOTE: The AC power cord included with your photo printer may not
require assembly, and may be different from the one shown.
2 Plug the AC power cord into a power outlet.
3 Press the On/Off button, , to turn the power on.
The photo printer initializes and the On/Off button
glows steady green.
Turning the power off
To turn the power off, press and hold the On/Off button for two seconds.
2 www.kodak.com/go/support
Getting started
Handling and storing the color cartridge
■ For best quality prints, store the color cartridge in a location where the
temperature does not exceed 85
■ To avoid getting fingerprints on the ribbon, handle the color cartridge by the spool
ends.
■ Keep the color cartridge away from direct sunlight and out of high-temperature
environments (such as a vehicle parked in the sun).
°F (30 °C).
Installing and removing the color cartridge
1 Open the cartridge door on the side of the photo printer.
2 Check to make sure there is no slack in the color
cartridge ribbon.
To remove slack, push in on the cartridge spool,
then rotate the spool clockwise.
IMPORTANT:
3 Slide the color cartridge in, label side up, with the
arrow pointing toward the photo printer. Push the
cartridge until it "clicks" into place.
4 Close the cartridge door.
Be careful not to rotate the spool more
than necessary. Doing so could reduce the
number of prints you are able to make.
IMPORTANT:
www.kodak.com/go/support
The color cartridge may lock in place if there is a paper error. Do not
attempt to remove the cartridge without first clearing the paper error. Make
sure the Paper light is off before attempting to remove the cartridge (see
Paper light under Photo printer status lights, page 26).
3
Getting started
To remove the color cartridge, open the cartridge
door, then push up on the green lever and slide the
cartridge out.
■ When 5 or fewer prints remain, the Color cartridge
light blinks slowly for several seconds.
■ When the color cartridge is depleted, the Color
cartridge light glows steady red.
After installing a new color cartridge, press the
On/Off button to clear the cartridge error and
resume printing.
Handling and storing the paper
■ To avoid fingerprints, handle the paper by the edges
or by the perforated tabs. Do not touch the glossy
side of the paper.
■ When storing paper, do not remove paper that is in
the paper tray. Instead, remove the paper tray itself,
then close the paper tray cover and paper tray door
to keep out dust and debris.
■ Store paper flat.
■ Keep the paper away from direct sunlight and out of high-temperature
environments (such as a vehicle parked in the sun).
4 www.kodak.com/go/support
Getting started
Loading the paper
1 Remove the paper tray from the photo printer if installed (see page 6).
2 Slide the paper tray cover back until it "clicks" into
place, about 1.25 in. (3 cm), then lift up on the end
of the paper tray cover.
3 Carefully "fan" the paper to keep the sheets from
sticking together.
IMPORTANT:
4 Load the paper into the paper tray, with the Kodak
logo side facing down.
5 Close the paper tray cover.
Do not load more than 25 sheets of paper.
Use the upper limit line inside the paper
tray as a guide to prevent overloading.
Do not load paper that is missing
perforated tabs. To avoid fingerprints, do
not touch the glossy side of the paper.
Purchase Kodak color cartridge & paper kits and other accessories at a retailer of
Kodak products, or visit www.kodak.com/go/accessories.
www.kodak.com/go/support
5
Getting started
Installing and removing the paper tray
1 Open the paper tray door.
2 Slide the paper tray cover back until it "clicks" into
place, about 1.25 in. (3 cm).
3 Slide the paper tray in the printer tray slot until the
tray locks into place.
IMPORTANT:
Pull the paper tray out to remove it.
Close the paper tray cover and paper tray door to
keep out dust and debris.
■ When the paper tray is empty, the Paper light glows
steady red.
After refilling and installing the paper tray, press the
On/Off button to clear the paper error and resume
printing.
To ensure the paper tray fits squarely on the
photo printer, make sure to keep the paper
tray cover all the way open while installing.
6 www.kodak.com/go/support
Getting started
Setting the picture quality on your digital camera
Before taking pictures, change the picture quality
setting (or resolution) on your digital camera to
3:2 . This ensures that the pictures you
take are proportional to the photo printer paper,
preventing unwanted cropping of your pictures.
See your camera user’s guide for more information.
www.kodak.com/go/support
7
2 Printing from a PictBridge
compatible camera
The Kodak EasyShare photo printer 300 offers PictBridge compatibility, which lets you
print from your Kodak EasyShare digital camera or any PictBridge compatible camera
or device.
1 Take pictures with your camera (see your camera user’s guide).
2 Connect your PictBridge compatible camera to the
photo printer using the USB cable for your camera.
Plug one end of the cable into the camera and the
other into the USB device connector located on the
side of the photo printer.
NOTE: If the PictBridge compatible camera is already plugged in but
the connection is no longer available, disconnect then
reconnect the USB cable to re-establish the connection.
3 Use your digital camera to review pictures, choose
printing options, and print. See your camera user’s
guide for details.
The On/Off button blinks while printing. The paper
cycles four times during the printing process before the
finished print is ejected. The first three passes apply
IMPORTANT:
layers of yellow, magenta, and cyan colors to the print,
and the fourth pass applies the Kodak XtraLife
coating that protects and preserves the image.
Wait until printing is complete before removing paper, the paper tray, or the
camera. Failure to do so can cause paper misfeeds or jams.
TM
8 www.kodak.com/go/support
Printing from a PictBridge compatible camera
Removing the perforated tabs from the paper
IMPORTANT:
Remove perforated tabs only after printing. Paper missing perforated tabs
will not feed properly.
1 Fold the tabs up, then down.
2 Remove each tab and discard.
Canceling printing
To cancel printing, press and hold the On/Off button for two seconds.
The photo printer finishes the current print coating, ejects the print, then powers off.
www.kodak.com/go/support
9
3 Installing software
Minimum system requirements
Windows OS-based computers Macintosh computers
■ Windows 98, 98SE, ME, 2000 SP1, or
XP OS
■ Internet Explorer 5.01 or higher
■ 233 MHz processor or greater
■ 64 MB RAM (128 MB RAM for Windows
XP OS)
■ 200 MB hard disk space available
■ CD-ROM drive
■ Available USB port
■ Color monitor, 800 x 600 pixels (16-bit
or 24-bit recommended)
Installing the software
IMPORTANT:
1 Close all software applications that are open on
2 Place the Kodak EasyShare software CD into the
■ Power Mac G3, G4, G5, G4 Cube, iMac;
PowerBook G3, G4; or iBook computers
■ Mac OS 10.2 or higher
■ Safari 1.0 or higher for complete installation
■ 128 MB RAM
■ 200 MB hard disk space available
■ CD-ROM drive
■ Available USB port
■ Color monitor, 1024 x 768 pixels (thousands
or millions of colors recommended)
Install Kodak EasyShare software before
connecting the photo printer to the
computer.
your computer (including anti-virus software).
CD-ROM drive.
10 www.kodak.com/go/support
Installing software
3 Load the software:
Windows OS-based computer—if the install window does not appear, choose
Run from the Start menu and type d:\setup.exe where d is the drive letter that
contains the CD.
Mac OS X—double-click the CD icon on the desktop, then click the Install icon.
4 Follow the on-screen instructions to install the software.
■ Select Complete to automatically install the most commonly used applications.
Select Custom to choose the applications you wish to install.
IMPORTANT:
To use the photo printer with a computer, you must install the printer driver.
If you choose Custom, make sure the photo printer is selected. The printer
driver is automatically installed if you choose Typical.
Add the printer for Mac OS X:
a Open the finder window and click the Applications button. If you don’t see the
Applications button, open the Applications folder on your operating drive.
b Open the Utilities folder, then double-click Print Center.
c In the Printer List window, click Add Printer.
d Select the photo printer, then click Add.
The photo printer is added to your computer.
IMPORTANT:
When prompted, take a few minutes to electronically register your photo
printer and software. This lets you receive information regarding software
updates and registers some of the products included with the photo printer.
You must be connected to your Internet service provider to register
electronically. To register later, visit
www.kodak.com/go/register
.
5 Restart the computer if prompted. If you turned off anti-virus software, turn it back
on. See the anti-virus software manual for details.
For more information on installing the software, see the ReadMe file on the Kodak
EasyShare software CD. For information on the software applications included on the
Kodak EasyShare software CD, click the Help button in the EasyShare software.
www.kodak.com/go/support
11
Installing software
Uninstalling the software
If you wish to remove the printer driver or EasyShare software from your computer,
use the following procedure:
Windows OS-based computer:
1 Open the Control Panel:
From the Start menu, select Settings, then select Control Panel. (On Windows XP
operating systems, depending on your configuration, Control Panel may be found
in the Start menu.)
2 Double-click Add/Remove Programs.
3 Select Kodak EasyShare software, then click Remove.
4 Select Modify to uninstall single components, such as the printer driver, or select
Remove to uninstall all components.
5 Follow the on-screen instructions. Restart the computer if prompted.
Mac OS X:
1 Double-click the operating drive for your system.
2 Select Library, then select Printers.
3 Open the Kodak folder, then open the photo printer folder.
4 Double-click the photo printer uninstaller program.
5 Follow the on-screen instructions.
12 www.kodak.com/go/support
4 Printing from a computer
Connecting to a computer
1 Make sure Kodak EasyShare software is installed on the computer (see page 10).
2 Plug the labeled end of the USB cable (included
with the photo printer) into the labeled USB port on
your computer. See your computer documentation
for details.
3 Plug the other end of the USB cable into the USB
connector on the back of the photo printer.
www.kodak.com/go/support 13
Printing from a computer
Printing with Kodak EasyShare software
We recommend using Kodak EasyShare software (included) for printing pictures from
your computer. This software lets you take advantage of a wide range of features,
including full color enhancement, red-eye reduction, picture organization, and more.
1 Make sure Kodak EasyShare software is installed (see page 10) and the photo
printer is connected to your computer (see page 13).
2 Click the My Collection tab.
3 Select the pictures you wish to print.
4 Click the Print at Home tab.
5 Make sure the photo printer is selected as the current printer.
6 Change any other settings, such as paper size and print layout, then click Print.
IMPORTANT:
See the EasyShare software Help for details. For more information, and to download
the latest version of EasyShare software, visit www.kodak.com/go/easysharesw.
Wait until printing is complete before removing paper or the paper tray.
Failure to do so can cause paper misfeeds or jams.
Printing using other applications
1 Make sure the printer driver is installed (see page 10), and the photo printer is
connected to your computer (see page 13).
2 Open the pictures you wish to print in the application from which you want to
print.
3 Access printer settings by selecting Print or Page Setup from the File menu
(depending on your application and operating system).
4 Make sure the photo printer is selected as the current printer.
5 Change any other settings as needed, then click OK or Print. (Depending on your
application and operating system, you may first need to return to the main menu
and select Print from the File menu.)
IMPORTANT:
14 www.kodak.com/go/support
Wait until printing is complete before removing paper or the paper tray.
Failure to do so can cause paper misfeeds or jams.
Printing from a computer
Choosing a color mode
Kodak’s color mode feature uses automatic color correction to help you make
great-looking prints. The Kodak EasyShare photo printer 300 features three color
mode options:
Enhanced—to get richer, more vivid colors.
Natural—to get great, natural color for everyday picture-making.
None—to disable automatic color correction.
To change the color mode:
Windows 2000/XP OS:
1 From the Start menu, select Settings, then select Printers.
NOTE: Depending on your Start Menu configuration, you may need to select
Printers and Faxes from the Control Panel.
2 Right-click the photo printer icon, then select Printing Preferences.
3 Click the Color Correction tab.
4 Select a color correction option, then click OK.
Windows 98/ME OS:
1 From the Start menu, select Settings, then select Printers.
2 Right-click the photo printer icon, then select Properties.
3 Click the Color Correction tab.
4 Under Color Correction, select a color mode option.
5 Click OK when complete.
www.kodak.com/go/support
15
Printing from a computer
Mac OS X:
1 Make sure the photo printer is selected as the current printer.
2 From an application File menu, select Print.
3 Select Color Control from the Copies & Pages pop-up menu.
4 Select Kodak color.
5 Select a color mode option.
Canceling printing
Windows OS-based computer:
1 Double-click the printer icon in the system tray.
2 Click the print job you want to cancel.
3 From the menu bar, select Document, then select
Mac OS X:
1 In Print Center, double-click the printer icon.
2 Click the job you want to cancel, then select Delete.
Cancel.
16 www.kodak.com/go/support
5 Care and maintenance
General care
IMPORTANT:
■ To clean, wipe the outside of the photo printer with a clean, dry cloth.
■ Avoid placing objects on the photo printer.
■ Keep the photo printer, accessories, and supplies away from direct sunlight and
out of high-temperature environments (such as a vehicle parked in the sun).
■ When storing paper, do not remove paper that is in the paper tray. Instead,
remove the paper tray itself, then close the paper tray cover and paper tray door to
keep out dust and debris.
■ Store paper flat.
Disconnect the power before cleaning. Do not use harsh or abrasive
cleaners or organic solvents on the photo printer or any of its parts.
■ Support the photo printer and tray by placing it on a
flat, level surface. Do not block the cooling vents.
■ Avoid blocking the back of the photo printer and
paper tray exit.
■ Keep power and USB cables away from the paper
path.
■ Keep the surrounding area vacuumed and
litter-free.
■ Protect the photo printer from tobacco smoke, dust,
sand, and liquid spills.
www.kodak.com/go/support 17
Care and maintenance
Cleaning the paper feed roller
To prevent misfeeds and to make sure your pictures look their best, we recommend
that you keep the paper feed roller clean. Inspect the roller weekly for debris particles,
and clean if necessary.
IMPORTANT:
1 Unplug the AC power cord from the power outlet.
2 Remove the paper tray from the photo printer, and leave the paper tray door open.
3 Lightly moisten a lint-free cloth with water.
IMPORTANT:
Unplug the power before cleaning the paper feed roller.
Do not use cotton or cotton swabs to clean the paper feed roller.
4 Use the moistened cloth to gently wipe clean the
surface of the paper feed roller. Advance the feed
roller with your thumb as necessary, and continue
cleaning.
5 Allow the paper feed roller to fully dry before
reconnecting the power.
18 www.kodak.com/go/support
Care and maintenance
Traveling with your photo printer
IMPORTANT:
1 Disconnect the power and remove all cables.
2 Remove the paper tray from the photo printer; close the paper tray cover and the
paper tray door on the photo printer.
3 Repack the photo printer in the original packing box, or use a travel bag (sold
separately).
Purchase an AC power cord, travel bag, and other accessories at a retailer of Kodak
products, or visit www.kodak.com/go/accessories.
When traveling, keep the photo printer, accessories, and supplies away
from direct sunlight and out of high-temperature environments (such as a
vehicle parked in the sun).
Consider purchasing the AC power adapter and cord for the region to
which you are traveling.
www.kodak.com/go/support
19
6 Troubleshooting
When you have questions about your photo printer, start here. Additional technical
information is available in the ReadMe file located on the Kodak EasyShare software
CD. For updates to Troubleshooting information, visit
www.kodak.com/go/photoprinters.
Printing problems
If... Try the following
Paper does not
feed
(Paper light may
glow steady and
On/Off light may
blink)
Multiple sheets
of paper are
pulled through
printer
IMPORTANT:
■ The paper tray may be empty. Load paper (page 5), re-install the paper
tray, then press the On/Off button, .
■ Check the paper:
1 Remove the paper tray (page 6).
2 Inspect the paper supply: make sure paper is not damaged in any
3 Carefully "fan" the paper to keep the sheets from sticking together.
4 Reload the paper tray. Do not exceed the fill line.
5 Re-install the paper tray, then press to resume printing.
■ Clean the paper feed roller (page 18).
1 Remove the paper tray (page 6).
2 Remove the paper supply from the paper tray. Carefully "fan" the paper
to keep the sheets from sticking together.
3 Reload the paper tray. Do not exceed the fill line.
4 Re-install the paper tray then press to resume printing.
Use only Kodak color cartridge & paper kits for your photo
printer. Do not use inkjet paper.
way, or removable tabs have not been detached. Reload with new
paper if necessary.
20 www.kodak.com/go/support
If... Try the following
Printer is
jammed
(Paper light,
cartridge light,
and/or On/Off
light may blink
quickly)
IMPORTANT:
■ If the Paper light is blinking quickly:
1 Remove the paper tray (page 6).
2 Turn the power off for 5 seconds, then turn it back on.
IMPORTANT:
Use only Kodak color cartridge & paper kits for your photo
printer. Do not use inkjet paper.
Carefully remove the jammed paper if it does not automatically eject.
Check the paper slot on the back of the photo printer for
jammed paper:
3 Remove the paper supply from the paper tray. Carefully "fan" the
paper to keep the sheets from sticking together.
4 Reload the paper tray. Do not exceed the fill line.
5 Re-install the paper tray, then press to resume printing.
■ If the Color cartridge light is blinking quickly, check the color cartridge:
IMPORTANT:
Remove the color cartridge, remove any slack from the ribbon, then
re-install the cartridge (page 3).
The color cartridge may lock in place if there is a paper error. Do
not attempt to remove the cartridge without first clearing the
paper error. Make sure the Paper light is off before attempting
to remove the cartridge (see Paper light under Photo printer
status lights, page 26).
Troubleshooting
www.kodak.com/go/support
21
Troubleshooting
If... Try the following
Printing stops
during mid-print
(paper stops
feeding, and
Paper light and
On/Off light may
blink)
IMPORTANT:
■ Check the paper:
1 Remove the paper tray (page 6).
2 Check the paper slot on the back of the photo printer.
3 Remove loose paper from the photo printer. If paper is jammed, see
Use only Kodak color cartridge & paper kits for your photo
printer. Do not use inkjet paper.
page 21.
4 Inspect the paper supply: make sure removable tabs have not been
detached from the paper. Reload with new paper if necessary.
5 Carefully "fan" the paper to keep the sheets from sticking together.
6 Reload the paper tray. Do not exceed the fill line.
7 Re-install the paper tray, then press to resume printing.
Print is smudged
Print is spotted
■ Fingerprints may be on glossy side of paper. Handle paper by the edges
or by the removable tabs (page 4).
■ Check to see if the paper is dirty, and use a dry, lint-free cloth to wipe the
paper clean. For excessive dirt or debris, thoroughly clean the paper tray,
and load new paper (page 5). Check and clean the paper feed roller if
necessary (page 18).
NOTE: When storing paper, do not remove paper that is in the paper tray. Instead, remove the
paper tray itself, then close the paper tray cover and paper tray door to keep out dust
and debris.
22 www.kodak.com/go/support
If... Try the following
Print is too light
IMPORTANT:
Use only Kodak color cartridge & paper kits for your photo
printer. Do not use inkjet paper.
■ Make sure the paper is loaded with the Kodak logo facing down. Reload
if necessary (page 5).
■ Try re-taking the picture with the flash off. See your camera user’s guide
for details.
■ Adjust the exposure compensation on your camera, and try re-taking the
picture. See your camera user’s guide for details.
■ Edit the picture using Kodak EasyShare software on your computer. See
the EasyShare software Help for details.
Print is too dark
or is discolored
■ Try re-taking the picture with the flash on, or move within the flash range
of the camera. See your camera user’s guide for details.
■ Adjust the exposure compensation on your camera, and try re-taking the
picture. See your camera user’s guide for details.
■ Edit the picture using Kodak EasyShare software on your computer. See
the EasyShare software Help for details.
■ Make sure the photo printer is not placed in direct sunlight or is not
operating in a high-temperature environment.
■ Make sure the cooling vents are not blocked or dirty (page 1).
Pictures are
cropped
■ Change the picture quality setting (or resolution) on your digital camera
to 3:2. See your camera user’s guide for details.
■ Adjust cropped pictures using Kodak EasyShare software on your
computer.
■ If you are printing from an application on your computer, select the
proper paper size in print options.
A selected
picture does not
■ The image file may be corrupt. Review the picture on the camera or
computer and delete if necessary.
print.
Troubleshooting
www.kodak.com/go/support
23
Troubleshooting
If... Try the following
Nothing
happens when
you try to print
Nothing
happens when
you try to print
(from PictBridge
compatible
device)
Nothing
happens when
you try to print
(from computer)
■ Check the power connections (page 2).
■ Remove the paper tray, check that paper is properly loaded, and re-install
(page 6).
■ If the Paper light glows steady, load paper (page 5).
■ Make sure the color cartridge is properly installed (page 3). If the Color
cartridge light glows steady, install a new cartridge.
■ Check the USB connections from the PictBridge compatible device to the
photo printer (page 8).
■ Re-establish the connection: disconnect, then reconnect the USB cable
from the PictBridge compatible device to the photo printer.
■ Make sure there is at least one picture in the PictBridge compatible
device’s internal memory or memory card.
■ Check the USB connections from the photo printer to the computer
(page 13).
■ Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■ Close unnecessary software applications. Disconnect then reconnect the
USB cable from the photo printer to the computer (page 13).
■ Make sure Kodak EasyShare software is installed (page 10). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■ Uninstall, then reinstall Kodak EasyShare software (page 10).
■ Make sure your computer meets the minimum system requirements
(page 10). Upgrade your system if necessary.
24 www.kodak.com/go/support
If... Try the following
Printing is slow
NOTE: When printing a large number of prints, printing may slow down to prevent the print
head from overheating.
■ Make sure the photo printer is not placed in direct sunlight or is not
operating in a high-temperature environment.
■ Make sure the cooling vents are not blocked or dirty (page 1).
■ Close unnecessary software applications.
■ Make sure your computer meets the minimum system requirements
(page 10). Upgrade your system if necessary.
Unable to
remove color
cartridge (Paper
light may glow
steady or blink)
IMPORTANT:
■ Check to see if the paper tray is empty or if paper is missing perforated
The color cartridge may lock in place if there is a paper error. Do
not attempt to remove the cartridge without first clearing the
paper error. Make sure the Paper light is off before attempting
to remove the cartridge (see Paper light under Photo printer
status lights, page 26).
tabs. Reload paper if necessary (page 5), then try again.
■ Make sure paper is not jammed. Clear the jam if necessary (page 21),
then try again.
■ Turn the power off then on again, and try again.
IMPORTANT:
Upon reconnecting the power, the color cartridge may advance
to the next picture slot on the ribbon, resulting in a supply
mismatch (see below).
Paper runs out
before the color
cartridge (or
vice versa)
■ Supply mismatch can result from several different situations, including:
—Scrapping of paper as a result of jams or other errors
—Gradual advancement of the color cartridge ribbon as a result of
removing ribbon slack or clearing jams
—Advancement of the color cartridge ribbon upon reconnecting power
to unlock the color cartridge
Supply mismatch is likely to occur as you continue to use your photo
printer. If you wish to keep your cartridge and paper supply synchronized,
discard unused cartridge or paper when one or the other is fully
depleted.
Troubleshooting
www.kodak.com/go/support
25
Troubleshooting
Photo printer status lights
On/Off button/light
Light status Cause Action/solution
IMPORTANT:
Light is off The power is off. None required. Connect the power
Light glows
steady
Light blinks The photo printer is printing. None required.
The photo printer is on. None required.
The color cartridge may lock in place if there is a paper error. Do
not attempt to remove the cartridge without first clearing the
paper error. Make sure the Paper light is off before attempting to
remove the cartridge (see Paper light).
and press to turn the power on
(page 2).
26 www.kodak.com/go/support
Color cartridge light
Light status Cause Action/solution
IMPORTANT:
The color cartridge may lock in place if there is a paper error. Do
not attempt to remove the cartridge without first clearing the
paper error. Make sure the Paper light is off before attempting to
remove the cartridge (see Paper light).
Troubleshooting
Light is off The color cartridge is properly installed
and is working normally.
Light blinks Slow blink (for several seconds): the
color cartridge is nearly depleted.
Fast blink: there is a color cartridge jam Clear the jam (page 21), then press
Light glows
steady
The color cartridge is depleted. Install a new color cartridge
The color cartridge is not installed or is
not fully seated.
None required.
None required.
.
(page 3), then press .
Remove and re-install the color
cartridge (page 3), then press .
www.kodak.com/go/support
27
Troubleshooting
Paper light
Light status Cause Action/solution
IMPORTANT:
The color cartridge may lock in place if there is a paper error. Do
not attempt to remove the cartridge without first clearing the
paper error. Make sure the Paper light is off before attempting to
remove the cartridge.
Light is off The paper tray is properly installed and
has an ample supply of paper.
Light blinks There is a paper jam. Clear the jam (page 21), then press
Printing stopped during mid-print; the
paper may be damaged or is missing
removable tabs (page 22).
Light glows
steady
The paper tray is empty. Load paper (page 5), then press
The paper tray is not installed or is
improperly installed.
Paper did not feed; removable tabs may
be missing or sheets may be stuck
together (page 20).
The paper feed roller may be dirty. Clean the paper feed roller
None required.
.
Remove loose paper. Check the
paper supply. Reload with new
paper if necessary, then press .
.
Remove the paper tray, check that
paper is properly loaded, and
re-install (page 6). Press to
resume printing.
Check the paper supply. Reload
with new paper if necessary, then
press .
(page 18).
Still having problems?
Visit www.kodak.com/go/support, or see Chapter 7, Getting help, or contact your
camera manufacturer.
28 www.kodak.com/go/support
7 Getting help
Helpful links
Photo
printer
Software Get information on EasyShare
Other Get support for Kodak docks,
Get support for your product (FAQs,
troubleshooting information, etc.)
Purchase full range of accessories www.kodak.com/go/accessories
Download latest photo printer
software, firmware and drivers
See online tutorials www.kodak.com/go/howto
software
Get help with the Windows
operating system and working with
digital pictures
cameras, software, accessories,
more
Get information on Kodak
EasyShare printer docks and photo
printers
Get information on Kodak inkjet
products
Optimize your printer for truer, more
vibrant colors
Register your photo printer www.kodak.com/go/register
www.kodak.com/go/photoprinters
www.kodak.com/go/photoprinterdownloads
www.kodak.com/go/easysharesw
(or click the Help button in the EasyShare
software)
www.kodak.com/go/pcbasics
www.kodak.com/go/support
www.kodak.com/go/photoprinters
www.kodak.com/go/inkjet
www.kodak.com/go/onetouch
www.kodak.com/go/support 29
Getting help
Telephone customer support
If you have questions concerning the operation of the software or photo printer, you
may speak with a customer support representative. Before you call, have the camera
or printer connected to your computer. Be at your computer, and have the following
information available:
■ Computer model, Operating system
■ Processor type and speed (MHz)
■ Amount of memory (MB) and free hard
disk space
■ Photo printer and camera serial
numbers
■ Version of Kodak EasyShare software
■ Exact error message you received
Australia 1800 147 701 Greece 00800 441
25605
Austria 0179 567 357 Hong Kong 800 901 514 Sweden 08 587 704 21
Belgium 02 713 14 45 India 91 22 617 5823 Switzerland 01 838 53 51
Brazil 0800 150000 Italy 02 696 33452 Taiwan 0800 096 868
Canada 1 800 465 6325 Japan 03 5540 9002 Thailand 001 800 631
China 800 820 6027 Korea 00798 631 0024 UK 0870 243 0270
Denmark 3 848 71 30 Netherlands 020 346 9372 US 1 800 235 6325
Indonesia 001 803 631
0010
Ireland 01 407 3054 Norway 23 16 21 33 International
Finland 0800 1 17056 Philippines /
France 01 55 1740 77 Portugal 021 415 4125
Germany 069 5007 0035 Singapore 800 6363 036
New Zealand 0800 440 786 Outside US 585 726 7260
1 800 1 888 9600
Metro Manila
/ 632 6369600
Spain 91 749 76 53
0017
+44 131 458
Toll Line
International
Toll Fax
6714
+44 131 458
6962
Visit: http://www.kodak.com/US/en/digital/contacts/DAIInternationalContacts.shtml
30 www.kodak.com/go/support
8 Appendix
Photo printer specifications
For more specifications, visit www.kodak.com/go/photoprinters.
Photo printer specifications
Printing process Thermal dye transfer
Operating environment (for
optimum picture quality)
Power Output: 24 V DC
Print speed Approximately 90 seconds for full 4 x 6 in. (102 x 152 mm) print
Dimensions Without paper tray: 5.39 x 7.44 x 2.91 in. (137 x 189 x 74 mm)
Weight Without paper tray: 33.5 oz (950 g)
Print size 4 x 6 in. (102 x 152 mm)
Paper size with perforated
tabs
Picture resolution 300 ppi, continuous tone
Temperature: 50 to 95 °F (10 to 35 °C)
Humidity: 10% to 86% RH
Input:
100 V to 120V AC @ 50/60 Hz, via AC power adapter (US and
Canada only)
100 V to 240V AC @ 50/60 Hz, via AC power adapter (all other
countries)
NOTE: Print speed is dependent on picture size, number of continuous prints, and
environmental conditions.
With paper tray: 13.23 x 7.44 x 2.91 in. (336 x 189 x 74 mm)
With paper tray: 38.4 oz (1090 g)
4 x 7.25 in. (102 x 184 mm)
www.kodak.com/go/support 31
Appendix
Important safety instructions
Using this product
■ Read and follow these instructions before using Kodak products. Always follow
basic safety procedures.
■ The use of an accessory attachment that is not recommended by Kodak, such as an
AC adapter, may cause fire, electric shock, or injury.
CAUTION:
Do not disassemble this product; there are no user-serviceable parts
inside. Refer servicing to qualified service personnel. Do not expose
this product to liquid, moisture, or extreme temperatures. Kodak AC
adapters and battery chargers are intended for indoor use only. The
use of controls, adjustments, or procedures other than those specified
herein may result in exposure to shock and/or electrical or mechanical
hazards.
Upgrading your software and firmware
Download the latest versions of the software included on the Kodak EasyShare
software CD and the photo printer firmware (the software that runs on the photo
printer). Visit www.kodak.com/go/photoprinters.
Additional care and maintenance
■ Do not allow chemicals, such as suntan lotion, to come into contact with the
painted surface of the photo printer.
■ If the photo printer has been subjected to inclement weather or you suspect water
has gotten inside the photo printer, turn off the photo printer and remove the
paper tray and color cartridge. Allow all components to air-dry for at least 24 hours
before using the photo printer again. If this does not resolve the problem, contact
customer support (see page 30).
32 www.kodak.com/go/support
Appendix
■ Service agreements may be available in your country. Contact a dealer of Kodak
products for more information.
■ The photo printer and the AC power adapter contain a small amount of lead in the
circuit board. Disposal of this material may be regulated due to environmental
considerations.
Disposal of the color cartridge is not regulated and should not be subject to state
or local landfill, incineration, or recycling requirements.
For more disposal or recycling information, contact your local authorities. In the
US, visit the Electronics Industry Alliance Web site at www.eiae.org.
Warranty
Limited Warranty
Kodak warrants Kodak digital cameras and accessories (excluding batteries) to be free
from malfunctions and defects in both materials and workmanship for one year from
the date of purchase.
Retain the original dated sales receipt. Proof of the date of purchase will be required
with any request for warranty repair.
Limited warranty coverage
This limited warranty will be honored only within the geographical
location that Kodak digital cameras and accessories were purchased.
Kodak will REPAIR or REPLACE Kodak digital cameras and accessories if they fail to
function properly during the warranty period, subject to any conditions and/or
limitations stated herein. Such repair service will include all labor as well as any
necessary adjustments and/or replacement parts. Such repair or replacement is the
sole remedy under this warranty.
If replacement parts are used in making repairs, these parts may be remanufactured,
or may contain remanufactured materials. If it is necessary to replace the entire
product, it may be replaced with a remanufactured product.
www.kodak.com/go/support
33
Appendix
Limitations
Request for Warranty service will not be accepted without proof of date of purchase,
such as a copy of the original dated Kodak digital camera or accessory sales receipt.
(Always keep the original for your records.)
This warranty does not apply to the battery(s) used in digital cameras or accessories.
This warranty does not cover circumstances beyond Kodak’s control, nor problems
caused by failure to follow the operating instructions in the Kodak digital cameras and
accessories User’s Guides.
This warranty does not apply when failure is due to shipping damage,
accident, alteration, modification, unauthorized service, misuse, abuse,
use with incompatible accessories or attachments, failure to follow
Kodak’s operation, maintenance or repacking instructions, failure to use
items supplied by Kodak (such as adapters and cables), or claims made
after the duration of this warranty.
Kodak makes no other express or implied warranty for this product. In the event that
the exclusion of any implied warranty is ineffective under the law, the duration of the
implied warranty will be one year from the purchase date.
The option of replacement is Kodak’s only obligation. Kodak will not be responsible
for any special, consequential or incidental damages resulting from the sale, purchase,
or use of this product, regardless of the cause. Liability for any special, consequential
or incidental damages (including but not limited to loss of revenue or profit,
downtime costs, loss of the use of the equipment, cost of substitute equipment,
facilities or services, or claims of your customers for such damages resulting from the
purchase, use or failure of the product), regardless of cause or for breach of any
written or implied warranty is expressly disclaimed and excluded herefrom.
34 www.kodak.com/go/support
Appendix
Your rights
Some states or jurisdictions do not allow exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Some states or jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
This warranty gives you specific rights, and you may have other rights which vary from
state to state or by jurisdiction.
Outside the United States and Canada
In countries other than the United States and Canada, the terms and conditions of
this warranty may be different. Unless specific Kodak warranty is communicated to the
purchaser in writing by a Kodak company, no warranty or liability exists beyond any
minimum requirements imposed by law, even though defect, damage, or loss may be
by negligence or other act.
Regulatory information
FCC compliance and advisory
Kodak EasyShare photo printer 300
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed or used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
www.kodak.com/go/support
35
Appendix
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures: 1) reorient
or relocate the receiving antenna; 2) increase the separation between the equipment
and the receiver; 3) connect the equipment to an outlet on a circuit different from that
to which the receiver is connected; 4) consult the dealer or an experienced radio/TV
technician for additional suggestions.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Where shielded
interface cables have been provided with the product or specified additional
components or accessories elsewhere defined to be used with the installation of the
product, they must be used in order to ensure compliance with FCC regulation.
Canadian DOC statement
DOC Class B compliance—This Class B digital apparatus complies with Canadian
ICES-003.
Observation des normes-Class B—Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
36 www.kodak.com/go/support
Index 1
A
AC power adapter & cord, connecting, 2
accessories & supplies, ordering, 29
B
button, on/off, i, 2
C
cable
AC power adapter & cord, 2
USB, 8, 13
camera
connecting to photo printer, 8
printing from, 8
setting picture quality, 7
Canadian compliance, 36
canceling printing, 9, 16
care & maintenance
general, 17, 32
handling, storing cartridge, 3
handling, storing paper, 4
paper feed roller, 18
traveling with photo printer, 19
cartridge.
color cartridge
See color cartridge
door, ii, 3
handling, storing, 3
installing, removing, 3
light, i, 27
color, automatic correction of, 15
computer
connecting photo printer to, 13
installing software, 10
printing from, 13
system requirements, 10
uninstalling software, 12
connecting
photo printer to computer, 13
PictBridge compatible camera, 8
power, 2
connector
power (DC-in), ii, 2
USB (from device), 8
USB (to computer), ii, 13
cooling vents, ii
customer support, 30
D
DC-in, power connector, ii, 2
disposal and recycling, 33
door
cartridge, ii, 3
paper tray, i, 6
E
EasyShare software.
Kodak EasyShare software
See
www.kodak.com/go/support 37
Index
F
FCC compliance, 35
firmware, upgrading, 29, 32
H
help
software, 29
telephone support, 30
troubleshooting, 20
web links, 29
I
installing
paper tray, 6
software, 10
K
Kodak EasyShare software
help, 29
installing, 10
printing with, 14
uninstalling, 12
Kodak web sites, 29
L
lights
color cartridge, i, 27
on/off, i, 26
paper, i, 28
status, 26
M
Macintosh OS
installing software on, 10
system requirements, 10
uninstalling software, 12
maintenance
general, 17, 32
handling, storing cartridge, 3
handling, storing paper, 4
paper feed roller, 18
O
on/off button/light, i, 2
P
paper
feed roller, cleaning, 18
handling, storing, 4, 9
light, i, 28
loading, 5
removing perforated tabs, 9
slot, ii
paper tray, i
door, i
installing, removing, 6
PictBridge compatible camera, printing
from, 8
pictures
automatic color correction of, 15
printing from PictBridge compatible
camera, 8
setting quality, 7
38 www.kodak.com/go/support
Index
power
AC adapter & cord, 2
connecting, 2
connector (DC-in), ii, 2
on/off button/light, i, 2, 26
printer driver
installing, 10
updating, 29, 32
printing
canceling, 9, 16
from a computer, 13
from applications, 14
from PictBridge compatible
camera, 8
problems, 20
with Kodak EasyShare software, 14
Q
quality setting on camera, 7
R
recycling and disposal, 33
regulatory information
Canadian compliance, 36
FCC compliance, 35
requirements, system, 10
S
safety, 32
service and support, 30
setup
color cartridge, 3
loading paper, 5
location for photo printer, 1
paper tray, 6
slot, paper path, ii
software
help, 29
installing, 10
Kodak EasyShare, printing with, 14
printing from applications, 14
system requirements, 10
uninstalling, 12
upgrading, 29, 32
specifications, 31
status lights, 26
supplies & accessories, ordering, 29
support, technical, 30
system requirements, computer, 10
T
telephone support, 30
traveling with photo printer, 19
tray, paper.
See paper tray
troubleshooting
printing problems, 20
status lights, 26
www.kodak.com/go/support 39
Index
U
uninstalling software, 12
upgrading software & firmware, 29, 32
URLs, Kodak web sites, 29
USB
cable, 8, 13
connector (from device), 8
connector (to computer), ii, 13
V
vents, cooling, ii
W
warranty, 33
Windows OS
installing software on, 10
system requirements, 10
uninstalling software, 12
40 www.kodak.com/go/support
Loading...