Klipsch Custom 3 Owners manual

Custom Earphones

Owner's Manual

1) READ these instructions.

2) KEEP these instructions.

3) FOLLOW all these instructions.

4) If you hear ringing or experience pain or discomfort in your ears during or after using any in-ear audio product, that is a sign you are listening too loud. When your ears are exposed to high volumes (in excess of 85dB) for over an hour, you may be permanently damaging your hearing.

5) Turn down your listening device’s volume to zero before you insert the Klipsch earphones and turn on the device. Once you have the earphones in, gradually increase the volume to a comfortable, moderate volume.

Clean your earphones with an antiseptic wipe frequently to avoid wax buildup. This improves the

acoustic quality of your earphones.

7) NEVER operate a motor vehicle while listening to or wearing your earphones. Not only dangerous, it is illegal in many places.

8) NE VER operate heavy machinery while listening to or wearing your earphones.

9) We don’t recommend you use the earphones while riding a bicycle, running, or walking in heavy traffic areas. If you do, do not fully insert the earphones into your ear and listen at a lower volume so you can hear ambient noise.

Listen Responsibly

The Occupational Safety Health Administration (OSHA) has issued earphone usage recommendations for maximum daily exposure and sound pressure levels (measured in decibels (dB)). A decibel is a unit of measure of sound, and decibels increase exponentially as sound gets louder. For example, conversational speech is typically around 60dB, and a rock concert in a stadium is often about 110dB.

Sound Pressure Level Recommended Maximum Exposure Per Day

90dB 8 Hours

95dB 4 Hours

100dB 2 Hours

105dB 1 Hours

110dB 30 Minutes

OSHA Guidelines for Noise Exposure Limits

Important Safety Information

Unpack the Box

Unpack the entire contents of the shipping box and make sure you have the following items.

Custom-1 Custom-2 Custom-3

Earphones

10 Ear gels

Cleaning Tool

Airplane Adapter

¼” Adapter

Small Carrying Case

Medium Carrying Case

• ••

•

• •

YOU SHOULD NE VER BE EXPOSED TO SOUND PRESSURE LEVELS ABOVE 115dB.

OSHA has issued maximum limits. We strongly suggest shorter durations of exposure to loud sounds.

When using a high quality audio product, such as the Klipsch earphones, it is often hard to detect distortion which occurs at higher volumes. You can easily damage your hearing by listening at too high a volume. Avoid listening at more than half your source’s volume.

1 - Contour Ear Gels

Our innovative patent-pending oval ear gel design maximizes comfort, allows for even the most difficult fit, and does not require frequent replacement like foam ear inserts do. The ear gel locks onto the earphone nozzle to prevent it from dislodging in the ear, but offers a full range of motion to further customize your fit (see inset 1).

2 - Earphones

The exterior coating of our Klipsch earphone’s casing is very comfortable in the ear, unlike hard plastic shells.

3 - Flex Wire

The ridged, yet pliable flex wire allows for a perfect fit over any ear and ensures the earphone stays in place even when you wear them without a tight seal (such as when doing outdoor activities).

4 - Cable Cinch

The cinching mechanism at the “Y” of our 50-inch audio cord allows for a better fit, especially for those with active lifestyles. Many people simply wear the audio cord in front. However, if you are going to wear the earphones during physical activity, you might prefer to wear the audio cord behind your head and cinch it up to it keep it out of the way. The cord can run down your back, or under your clothing and not interfere with your activity (see inset 4).

5 - 50-Inch Audio Cord

For your convenience and comfort, the earphones feature a 50-inch cord.

6 - Right Angle Plug

A right-angled plug connection to your audio device helps prevent possible breakage from sudden movements and allows for tight fits in most portable device carrying cases.

Klipsch Custom Earphones

1 4

Locking Ring

Ear Gel

Nozzle

Friction Fit

A proper fit is all about the size of the ear gels and aligning them properly. Out of the box, the Klipsch earphones are fitted with our medium-sized ear gels. While our research shows that almost 60% of users will prefer the single-flange, medium-sized gels, some earphone users will fall outside that norm. You can make substitutions later if the fit isn’t perfect.

1. Ensure that the indicator lines in the ear gel and earphone nozzle line up.

Important: Securely press the ear gel onto the earphone nozzle. The ear gel locks into place over the nozzle and should seat firmly against the nozzle's edge.

2. The left earphone is inscribed with an “L” and the right earphone is inscribed with an “R”.

3. Focus on sliding the oval ear gel into your ear to create a seal in your ear canal. Don't worry about forming the Flex Wire around your ear just yet.

4. Once you have created a seal, hold the earphone in place and use your other hand to form the Flex Wire around your ear for a custom fit.

5. Now that you have a perfect seal you should hear very muffled ambient (outside) noise and your own voice should sound louder to you. If you do not experience this or you experience discomfort try one of the other ear gels included in your package and repeat steps 1 through 4.

Using the Klipsch Earphones

Your new Klipsch Earphone package contains five sets of our patent-pending Contour ear gels. Our research has indicated that almost 60% of users will prefer the single-flange, medium-sized gel, so that set is affixed to the earphones in the box. There are three sizes of single flange ear gels (small, medium, and large) and two sizes of double flange ear gels (small and large ).

Beyond fitting the earphone in your ear, the ear gel channels sound and forms a seal in your ear canal that allows the earphone to deliver a full range of audio frequencies. The flanges affect not only fit and comfort, but sound quality as well.

Single Flange Ear Gels

The single flange ear gels are general purpose gels. Most people will probably prefer these for everyday use. For example, if you are going to ride a bicycle you should choose a single flange ear gel and wear it very loose in the ear so that you do not block ambient noise, such as other cyclists, cars, or other hazards.

Single Flan ge

Selecting the Right Contour Ear Gels

Indicator

Lines Ear Gel

Earphone

Nozzle

Earphone

Nozzle's

Edge

Changing the Contour Ear Gels

Start by removing the medium-sized gels currently on your earphones. With your thumb and index finger, squeeze the ear gel and pull it off the ear nozzle with a slight twisting action. Select your ear gel. There is an indicator line on the fitting inside the gel which lines up with an indicator line on the earphone’s ear nozzle. Press the ear gel onto the earphone nozzle. The gel locks into place over the nozzle, but still rotates so you can further customize the fit to your ears. Using the steps in the last section, take them for a test listen. Repeat the whole process until you find the gels that fit best.

Double Flang e

Double Flange Ear Gels

The double flange ear gels can assist those with harder to fit ears because of their shape. They can also offer a tighter seal (more isolation) for even better acoustic quality, and are more secure in the ear, and may be better suited to physical activity (other than the kind that occurs in traffic). For example, you might choose double flange ear gels if you are a passenger on an airplane and want to block out as much ambient noise as possible.

Care and Cleaning

The ear gels and nozzle must be kept clean to prevent wax buildup which will have an adverse effect on your listening experience. Simply clean the surface of the ear gels with an alcohol wipe and use the included cleaning tool to remove wax from the ear gels and nozzle.

Cleaning Tool

Troubleshooting

Hey… I’m not getting any sound. What should I do?

The most likely cause will be something related to your source device. Check your volume control. Make sure the power is on. Check to make sure the 3.5mm stereo plug is connected to the source.

These things are too loud! My ears are ringing. What do I do?

You have the volume set too high. The Klipsch products offer a far higher quality of sound than most people expect from earphones, and you might not always realize that you are listening too loud. Refer to the "Safety" section in the front of this manual to learn more.

I lost my Contour ear gels. How can I replace them?

Replacement gels can be purchased from our web site at www.klipsch.com.

I’m having a hard time getting just the right fit. Any suggestions?

A proper fit is all about the size of the ear gels and aligning them properly. While our research show that almost 60% of users will prefer the single-flange, medium-sized gels, some earphone users will fall outside that norm. If the ear ear gel fits too deep inside your ear, use a larger ear gel. If it is not deep enough, use the smaller ear gel. Adjust the Flex Wire so that the ear gels point into the canal comfortably, and “floats” inside the ear canal. If you have the right sized ear gel and the Flex Wire adjusted correctly, this should be easy to achieve.

After wearing the earphones for a while, my ears hurt. What can I do about it?

Possibly, the Flex Wire needs to be adjusted to allow the earphone housing to “float” inside the ear. If it is resting against the ear cartilage, it might cause discomfort. The ear gel fit may not be quite right. All ears are different. Rotate the housing so the gel fits snug in the ear, and is pointing up into the ear canal. Experiment with different sized ear gels or consider using a double-flange gel.

My earphones have gotten wet. Are they ruined?

Don’t despair if your earphones get wet. They may get moisture inside of them as the result of perspiration from physical activity, or just getting caught in the rain. Typically, you will be able to dry them.

DO NOT place them in a microwave or an oven. DO NOT allow them to be put through a dryer.

Simply lay them in a clean dry place for anywhere from 4 to 36 hours (time will vary depending on how wet they are).

I get sound in only one ear. What’s up with that?

Check to ensure that the 3.5mm stereo plug is fully inserted into the audio source. Also, inspect the audio cord to ensure it hasn’t been pinched.

I read this whole Troubleshooting Section and I didn’t find an answer to my question. What can I do?

We’d be happy to help you. Send us an email at techsupport @klipsch.com, or call us at 1-800KLIPSCH (Between 8 AM and 5 PM EST Monday through Friday) and we’ll assist you further.

Warranty – U.S. and Canada

Klipsch warrants to the original retail purchaser that the earphones shall be free against defects in materials or workmanship in the Product’s earphone external shell or in its earphone internal components for a period of two (2) years, from the date of purchase, if it is properly used and maintained. If this product proves defective in either material or workmanship, Klipsch, at its option, will (a) repair the product, or (b) replace the product, at no charge for parts or labor. If the product model is no longer available and cannot be repaired effectively or replaced with an identical model, Klipsch at its sole option may replace the unit with a current model of equal or greater value. To obtain a repair or replacement under the terms of this warranty, please contact our customer service group at 1-800-KLIPSCH. You will be required to submit a copy of the original receipt via fax or email. The receipt must reﬂect that you are the

original purchaser, the product was bought from an authorized Klipsch retailer, and the product is still within warranty. You will be issued a return authorization number (RA#) and asked to ship the defective product, together with proof of purchase and RA#, prepaid insured to the following address: Klipsch • 137 Heampstead #278 • Hope, AR 71801. Freight collect shipments will be refused. Risk of loss or damage in transit is to be borne by the purchaser. Once Klipsch receives the defective product, a repair or replacement will be initiated.

Limitations:

• This limited warranty does not cover failure of the product resulting from misuse, abuse, accident, neglect, mishandling, or wear from ordinary use or environmental deterioration.

• This limited warranty does not cover consequential damage to other components including earphone cable, adaptor jack, cleaning tool, airplane adaptor, additional ear tips, large or small carrying case. No such other components of or accessories of the Product are covered by this limited warranty. In addition, this limited warranty does not apply to any non-Company hardware product or any software; even if package is sold with the Product.

• This limited warranty is null and void for products altered or missing serial numbers and for products not purchased from an authorized dealer.

• This limited warranty terminates if you sell or otherwise transfer this product to another party.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH CAN VARY FROM STATE TO STATE, JURISDICTION TO JURISDICTION AND COUNTRY TO COUNTRY. KLIPSCH’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPLACEMENT OR REPAIR AS SET FORTH IN THIS WARRANTY STATEMENT. FOR US AND CANADIAN CUSTOMERS, KLIPSCH DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KLIPSCH DOES NOT ACCEPT LIABILITY FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OR FOR PRODUCT NOT BEING AVAILABLE FOR USE. THE MAXIMUM LIABILITY FOR WHICH KLIPSCH MAY BE RESPONSIBLE WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF THE CLAIM. SOME STATES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, AND/OR THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Warranty Outside the U.S. and Canada

The Warranty on this product if it is sold to a consumer outside of the United States and Canada shall comply with applicable law. To obtain any applicable warranty service, please contact the dealer from which you purchased this product, or the distributor that supplied this product.

Klipsch 3502 Woodview Trace Indianapolis, IN 46268-1104 1-800-KLIPSCH klipsch.com

Patents Pend ing.

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