KitchenAid KSB70DW INSTALLATION INSTRUCTIONS AND OPERATION MANUAL

KSB70DW, 4KSB70DW

PARTS AND FEATURES

PARTS AND ACCESSORIES

Ingredient-measuring cap

Lid

Thermal Control
Blender Jar

Blade

Blender Jar
handle with
Soft Touch
handle grip

BLENDER JAR SAFETY

ENGLISH

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always
be followed. Please refer to the basic Important Safeguards as outlined
in the “Instructions” manual included with your Blender, including
the following:

1. Read all instructions.

2. Avoid contact with moving parts.

3. Keep hands and utensils out of container while blending to reduce the risk
of severe injury to persons or damage to the Blender. A spatula or scraper
other than the provided Flex Edge tamper may be used, but must be used
only when the Blender is not running.

4. Blades are sharp. Handle carefully.

5. Do not use appliance for other than intended use.

6. Always operate Blender with cover in place.

7. When blending hot liquids or ingredients, ingredient-measuring cap should
remain in place over the lid opening. Always start on lowest speed and
slowly ramp to desired speed when blending hot liquids or ingredients.

SAVE THESE INSTRUCTIONS

This product is designed for household use only.

BLENDER JAR SAFETY | 3

BLENDER JAR SAFETY

MOTOR HORSEPOWER

Motor horsepower for the Blender motor was measured using a dynamometer, a machine
that laboratories routinely use to measure the mechanical power of motors. Our 3.5 peak
horsepower (HP) motor reference reflects the horsepower output of the motor itself and
not the Blender’s horsepower output in the Blender Jar. As with any blender, the power
output in the jar is not the same as the horsepower of the motor itself. This motor delivers

2.45 peak HP in the jar enabling your Blender to deliver robust power for all your recipes.

USING THE BLENDER JAR

PREPARING THE BLENDER JAR FOR USE

Before first use

Before using your Blender Jar for the first time, wash the Blender Jar, lid, and
ingredient-measuring cap in warm, sudsy water (see “Care and cleaning” section).
Rinse parts and wipe dry.

Put the items to blend into the
Blender Jar. Add liquids first, then

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soft foods, then leafy greens, and
ice or frozen items last.

NOTE: Do not fill blender jar past the top-most measurement mark, especially when
blending liquids.

NOTE: If blending pre-heated ingredients, do not run the blender for more than
2 minutes in order to prolong the life of the jar.

4 | USING THE BLENDER JAR

Make sure that the lid is fully secured
on the Blender Jar. Next, place the

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Blender Jar on the base, making sure
that it is fully aligned on the jar pad.

CARE AND CLEANING

CLEANING THE BLENDER JAR

Clean the Blender Jar thoroughly after every use.

NOTE: To avoid damaging or scratching the Blender Jar, do not use abrasive cleansers
or scouring pads.

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Make sure to clean the Blender Jar,
lid and ingredient-measuring cap
after each use. Remove any
remaining contents from the Blender
Jar. Fill 1/3 of the Blender Jar with

1

warm water and add 1 drop of
liquid detergent. Place the lid on
the Blender Jar, and make sure the
Blender Jar is fully in place on the
blender base.

NOTE: The handle grip can remain on the handle of the Blender Jar during cleaning
and dishwasher cycles. If needed, the handle grip can be removed to run through the
dishwasher separately and then replaced.

The Blender Jar, lid, and
ingredient-measuring cap are
dishwasher safe; the Flex Edge
tamper, lid, and ingredient-measuring
cap should be placed in the top
rack of the dishwasher. If preferred,

2

all parts may also be washed by
hand with a damp cloth and
warm soapy water, and then rinsed
with warm water and dried with
a soft cloth.

CARE AND CLEANING | 5

TROUBLESHOOTING

1. When the Blender is plugged in

and the main power On/Off toggle
switch is on, the Blender will go into
Standby mode (flashing white indicator
light). However, after 10 minutes of
no activity the Blender will go into Sleep
mode and the indicator light
will turn off.

• To wake up the Blender simply flip
the START/STOP toggle switch up
or down. This will put the Blender
back into Standby mode.

2. If the status indicator light flashes

an orange color, the Blender is in
error mode. This can be caused by:
using a spatula in the Blender Jar that
locks up the blade or having an ice cube
or hard food in a location that locks up
the blade.

• Correct the problem by turning off
the Blender using the dedicated off
switch in the back, or by unplugging
the Blender. Remove the Blender Jar
from the base, and clear the items.
Place the Blender Jar back on the
base, and then turn the Blender
back on to continue regular use.

3. If the Blender stops while blending:

• After 6 minutes of run time, the
Blender will automatically shut off
and go into Sleep mode, and the
LED light will turn off. You can wake
the Blender back up using the
toggle switches (Start/Stop or Pulse
High/Pulse Low). If the Blender stops
in less than 6 minutes, it is possible
there is an internal error with the
Blender. Contact the customer
eXperience center for assistance.

4. If the ingredients of a recipe aren’t

blending:

• There may be times when an air
pocket is created around the blade,
causing the ingredients to miss the
blending blade. Use your Flex Edge
tamper to assist during the blend by
pushing ingredients into the blade,
or stir to move ingredients around
the Blender Jar. If that does not work,
stop the Blender, remove the Blender
Jar from the base, and use a spatula
to rearrange ingredients in the
Blender Jar. For certain recipes,
try adding more liquid.

5. If you experience an overflow from

the Blender Jar:

• Unplug the Blender. Remove the
jar and jar pad. Clean the blender
housing, jar pad, and exterior
of the jar. Dry each part thoroughly,
and then re-install the jar pad.

• If the overflow is on or over the
control dial, it can be removed
by gently and firmly pulling it off.
After cleaning and drying, reinstall
the knob. To avoid damage to the
graphics, do not apply too much
force or use abrasive cleansers.

If the problem cannot be corrected:
See the “Warranty and service” section.
Do not return the Blender to the retailer;
retailers do not provide service.

6 | TROUBLESHOOTING

WARRANTY AND SERVICE

KITCHENAID BLENDER JAR WARRANTY FOR
THE 50 UNITED STATES, THE DISTRICT OF COLUMBIA,
PUERTO RICO, AND CANADA

This warranty extends to the purchaser and any succeeding owner for Blender Jars
operated in the 50 United States, the District of Columbia, Puerto Rico, and Canada.

Length of Warranty: Three Years Full Warranty from date of purchase.
KitchenAid Will Pay

for Your Choice of:

KitchenAid Will
Not Pay for:

DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES

IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED
TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO ONE YEAR, OR THE SHORTEST PERIOD
ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS
OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT
APPLY TO YOU.

IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA
DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state or province to province.

Hassle-Free Replacement of your Blender Jar. See
the next page for details on how to arrange for
service, or call the Customer eXperience Center
toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs
to correct defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.

A. Repairs when your Blender Jar is used in

other than normal single family home use.

B. Damage resulting from accident, alteration,

misuse or abuse.

C. Any shipping or handling costs to deliver

your Blender Jar to an Authorized Service Center.

D. Replacement parts or repair labor costs for

Blender Jars operated outside the 50 United
States, District of Columbia, Puerto Rico,
and Canada.

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WARRANTY AND SERVICE | 7

WARRANTY AND SERVICE

HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO

We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Blender Jar
should fail within the first three years
of ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original Blender
Jar returned to us. Your replacement unit
will also be covered by our three year
limited warranty.

If your Blender Jar should fail within the
first three years of ownership, simply call

our toll-free Customer eXperience Center
at 1-800-541-6390 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address. (No P.O. Box numbers,
please.)

When you receive your replacement
Blender Jar, use the carton, packing
materials, and prepaid shipping label
to pack up your original Blender Jar
and send it back to KitchenAid.

HASSLE-FREE REPLACEMENT WARRANTY – CANADA

We’re so confident the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Blender Jar should fail within the first
three years of ownership, we will replace
your Blender Jar with an identical
or comparable replacement. Your
replacement unit will also be covered
by our three year limited warranty.

If your Blender Jar should fail within the
first three years of ownership, simply call
our toll-free Customer eXperience Center

at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof
of purchase will be required to initiate
the claim. Give the consultant your
complete shipping address.

When you receive your replacement
Blender Jar, use the carton, packing
materials, and prepaid shipping label
to pack up your original Blender Jar
and send it back to KitchenAid.

ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS

In the United States and Puerto Rico:

For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:

Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218

© 2016 All rights reserved. KITCHENAID and the design of the Stand Mixer

are trademarks in the U.S. and elsewhere. Used under license in Canada.

8 | WARRANTY AND SERVICE

Outside the United States and Puerto Rico:

Consult your local KitchenAid dealer or the
store where you purchased the Blender Jar
for information on how to obtain service.

For service information in Canada:
Call toll-free 1-800-807-6777.

For service information in Mexico:
Call toll-free 01-800-0022-767.