KitchenAid INSTALLATION INSTRUCTIONS AND OPERATION MANUAL
KES6404, KES6504
PARTS AND FEATURES
ESPRESSO MACHINE
11121314
16
15
5
6
Milk
Pitcher
Coffee
Scoop
4
3
2
1
9
8
7
10
Tamper
1Water tank (Capacity: 47 ounces)
2Water tank handle
3Water tank lid
4Cup warmer
5Drip tray plate
6Drip tray
7Main power On/Off switch
8Steam wand
9Steam wand release button
2
Single wall
1 shot
Single wall
2 shot
10 Portafilter (58 mm)
11 Mode button : Espresso
12 Dose button : 1 (1 shot)
13 Clean cycle button
14 Start/Cancel button
15 Empty drip tray indicator
16 Group head
Double wall
1 shot
: Steam
: Hot Water
: 2 (2 shot)
Double wall
2 shot
PARTS AND FEATURES
MILK FROTHER ATTACHMENT
5
4
3
2
1
6
ENGLISH
121314
7
8
9
1Storage container
2Milk dispenser tube
3Function knob
4Steam port
5Froth level adjustment knob
6Brush
7Milk tank lid
11
10
8Milk hose
9Milk tank
10 Milk hose connector
11 Milk hose clip
12 Hot water function
13 Hot milk function
14 Froth milk function
3
PRODUCT SAFETY
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be
followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. Close supervision is necessary when any appliance is used by or near children.
4. To protect against re, electric shock, and personal injury do not immerse cord,
plugs, or appliance in water or other liquids.
5. Unplug from outlet when not in use and before cleaning. Allow to cool before
putting on or taking off parts, and before cleaning.
6. Do not operate any appliance with a damaged cord or plug, or after the
appliance malfunctions, or is dropped or damaged in any manner. Return
appliance to the nearest Authorized Service Facility for examination, repair, or
electrical or mechanical adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in re, electric shock, or personal injury.
8. Do not use the appliance outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always turn the appliance off, then plug cord into the wall outlet. To disconnect,
turn the appliance off, then remove plug from wall outlet.
12. Do not clean the Espresso Machine or Milk Frother Attachment with abrasive
cleaners, steel wool, or other abrasive materials.
13. Use extreme caution when using hot steam.
14. Do not use appliance for other than intended use.
15. Irritation to skin or eyes can occur if they come into contact with the descaling
solution. Avoid skin and eye contact. Rinse off descaling solution with clean
water. Obtain medical advice after eye contact.
4
PRODUCT SAFETY
16. Damage to delicate surfaces can occur after contact with the descaling solution.
Remove any splashes immediately.
17. WARNING: To avoid the risk of injury, do not open the brew chamber during the
brew process.
18. Turn the Espresso Machine OFF (and detach the Milk Frother Attachment from
the Espresso Machine) before cleaning. Make sure the steam/water ow stops
completely before disassembling.
19. This appliance is not intended for use by persons (including children) with
reduced physical, sensory, or mental capabilities, or lack of experience or
knowledge, unless they are closely supervised and instructed concerning use
of the appliance by a person responsible for their safety. Close supervision is
necessary when any appliance is used by or near children. Children should be
supervised to ensure that they do not play with the appliance.
SAVE THESE INSTRUCTIONS
This product is designed for household use only.
ELECTRICAL REQUIREMENTS
Voltage: 120 V~
Frequency: 60 Hz
Wattage: 1460 W
NOTE: If the plug does not fit in the outlet,
contact a qualified electrician or service
person. Do not modify the plug in any way.
Do not use an adapter.
ENGLISH
Do not use an extension cord. If the power
supply cord is too short, have a qualified
electrician or service person to install an
outlet near the appliance.
The cord should be arranged so that it will
not drape over the countertop or tabletop
where it can be pulled on by children or
tripped over unintentionally.
5
GETTING STARTED
First, clean all parts and accessories (See “Care and Cleaning” section).
Place the Espresso Machine on a dry, flat, level surface such as a countertop or table.
1
MAX
Fill the Water tank with fresh water
(max. 47 ounces). Replace the Water tank lid.
IMPORTANT: Distilled water or mineral water can damage the Espresso Machine.
Do not use either to brew espresso.
2
Insert the Steam wand until you hear a click.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
3
Plug into a grounded 3 prong outlet.
Press the Main power switch to “ON (-)”.
6
4
The machine automatically pumps water
into the heater and starts heating. When
lights stop blinking, the Espresso Machine
is ready for use.
GETTING STARTED
5
To rinse the Group head, place a container
under the Group head. Toggle the Mode
button to select Espresso. Toggle Dose
button to 1 and press button.
The machine will flush water through the
Group head and automatically stop when
the cycle is complete.
PRODUCT USAGE
BREWING ESPRESSO
1
6
ENGLISH
To rinse the Steam wand, direct the Steam
wand towards the Drip tray or into a cup.
Then, toggle the Mode button to select
Hot Water and press button to start.
Allow water to flow for 3 to 5 seconds
then, press button to stop.
2
Select desired Filter basket (see Basket
selection chart). Press the Filter basket into
the Portafilter until it clicks into place.
Fill the Filter basket with fine Espresso
coffee grounds (see Basket selection chart
for dosing recommendations).
BASKET SELECTION CHART
Basket typeShotDose (gram)Use for
Single wall
Single wall
Double wall
Double wall
1 shot
2 shot
1 shot
2 shot
10 - 12Freshly ground whole bean coffee
18 - 20Freshly ground whole bean coffee
10 - 12Pre-ground coffee
18 - 20Pre-ground coffee
7
PRODUCT USAGE
3
Tap the Portafilter to level the ground
coffee bed and rest on a flat surface.
Use the Tamper to tamp down the ground
coffee. Sweep excess coffee grinds from
the rim.
5
1 2
Toggle the Mode button to select Espresso.
Toggle the Dose button to select desired
number of shots 1 (~ 1 ounce) or
2 (~ 2 ounces).
4
Position the Portafilter under the Group
head with the handle align to unlock.
Raise the Portafilter into the Group head
and twist to the right side to lock.
6
12
Press button to run selected Espresso
cycle.
NOTE: Do not remove the Portafilter when brewing.
TIP: Shot duration should be between 20-30 seconds for 1 and 2 shot selections.
- If less than 20 seconds: decrease grind size and/or increase tamp pressure.
- If more than 30 seconds: increase grind size and/or reduce tamp pressure.
8
PRODUCT USAGE
USING THE STEAM MODE FOR MILK
1
2
ENGLISH
Toggle the Mode button to select Steam.
The machine will automatically start
heating, indicated by the flashing Steam
light. The Steam light will go solid when
machine is ready for steaming.
3
Angle the Steam wand towards the Drip
tray or into a cup. Press button to
start. Once water turns to steam, press
button to stop.
5
Fill the Milk pitcher with desired amount of
cold milk.
TIP: Fill to bottom of the pour spout.
4
Adjust the Steam wand to desirable
position. Submerge the tip of the Steam
wand just below the surface of milk in the
Milk pitcher.
Press button to initiate the steam.
Froth until desired level of foam and
temperature is reached. To stop the steam,
press button again.
To avoid splattering, wait until the steam
stops before removing the Steam wand
from the milk.
9
PRODUCT USAGE
1 2
USING HOT WATER FEATURE
The Steam wand can also dispense hot water which is great for an americano, tea, hot
chocolate, etc. You can also use hot water to pre-heat cups.
1
2
1 2
Toggle the Mode button to select Water.
Place a cup under the Steam wand.
NOTE: You can pause the cycle by pressing button to stop the flow of water
before the cycle complete.
Press Dose button to select the volume of
water 1 (~ 4 ounces) or 2 (~ 6 ounces).
Press button to start water cycle.
Water flows out from the Steam wand.
PROGRAMING FUNCTION
The Espresso Machine is equipped with programing functionality. Any customized settings will
be saved even in the event power is lost to the machine.
PROGRAMING THE ESPRESSO AND HOT WATER AMOUNT
1
1 2
2
1 2
To change pre-programmed Espresso
Volume for 1 or 2: Toggle the Mode
button to select Espresso. Select the dose
you desire to program (1 or 2). Press and
hold button until desired espresso
amount is reached in your cup.
While programing your selected dose, the
dose and the button lights will blink.
Lights will stop blinking when programing
is complete.
10
To change pre-programmed Water
Volume for 1 or 2: Toggle the Mode
button to select Water. Select the dose
you desire to program (1 or 2). Press
and hold button until desired water
amount is reached in your cup.
While programing your selected dose, the
dose and the button light will blink.
Lights will stop blinking when programing
is complete.
1 2
1 2
PROGRAMING FUNCTION
TIP: To restore all factory settings, Press and Hold “Dose button” for 3 seconds.
Changing the factory default Espresso or Water Volumes may impact the intended
performance of the machine.
PROGRAMING THE WATER TEMPERATURE AND WATER HARDNESS
ENGLISH
1
To change pre-programmed Water
Temperature: Toggle the Mode button
to select Espresso, press and hold for 3
seconds.
The indicator lights will show the default
factory setting or previous saved setting
(see Indicator light chart for reference).
Toggle the Mode button between Low-MidHigh to select desired temperature.
To save your selection, press button or
wait for 10 seconds.
INDICATOR LIGHT CHART
Water Temperature or Water Hardness
Low
2
To change pre-programmed Water
Hardness: Toggle the Mode button to
Water, Press and hold for 3 seconds.
The indicator lights will show the default
factory setting or previous saved setting
(see Indicator light chart for reference).
Toggle the Mode button between LowMid-High to select desired water hardness.
To save your selection, press button
or wait for 10 seconds.
Medium
High
NOTE: Water Hardness - Low: 0 to 60 ppm
TIP: To restore all factory settings, Press and Hold “Dose button” for 3 seconds.
All indicator lights will blink indicating that all settings are restored.
Medium: 60 to 120 ppm
High: more than 120 ppm
11
CARE AND CLEANING
For best results, regularly clean the Espresso Machine and accessories.
IMPORTANT: Unplug the Espresso Machine before cleaning. Allow the Espresso
Machine and accessories to cool down.
NOTE: Do not use abrasive cleansers or scouring pads when cleaning the Espresso
Machine, parts, or accessories. Do not immerse the Espresso Machine or cord in water
or other liquids.
1
When the Drip tray indicator rises and
becomes visible above the surface of the
Drip tray plate, empty the Drip tray and
rinse with warm water.
3
Wash the Drip tray, Portafilter, Filter
baskets, Milk pitcher, and Drip tray plate
in warm, soapy water and rinse with clean
water. Dry with a soft cloth.
2
Wipe the Espresso Machine housing and
Group head with a clean soft damp cloth.
4
Clean the Steam wand after every use.
Toggle the Mode button to select Water.
Position the Steam wand over Drip tray or
into a cup. Press button, wait 3 to 5
seconds.
Press button to stop. Wipe down
Steam wand exterior with a soft damp cloth.
NOTE: To remove the Steam wand press the Steam wand release button.
12
CARE AND CLEANING
DESCALING THE ESPRESSO MACHINE
The descaling program enables simple and effective descaling of your Espresso Machine.
Descale the Espresso Machine regularly, but a minimum whenever the “Clean ( )” indicator
is blinking. The frequency of descaling depends on the hardness of the water in your region.
Therefore, it is important to program the Espresso Machine according to the water hardness
level of your location.
NOTE: The descaling process runs in 4 phases, takes approximately 10 minutes and
must be completed before next use. At any time during the descaling program you can
pause the cycle by pressing button. And, resume too by pressing button.
IMPORTANT: Only use descaling solution intended for Espresso Machines.
SET UP OF GROUP HEAD DESCALING
ENGLISH
1
Water
Descaling
solution
Fill 8.5 ounces water and 4.25 ounces
descaling solution inside the Water tank.
NOTE: The clean cycle is designed to
run as per the above mentioned water
and descaling solution volumes.
The cycle cannot be completed with
any less volume than mentioned above.
3
2
Phase 1: Place a container (~ 17 ounces)
on the Drip tray below the Group head.
Press the Clean cycle ( ) button for 3
seconds or until Clean light is solid. Then,
press button to start first phase of
decalcification cycle.
Start/Cancel () will blink fast after
the first phase is complete. Empty the
container.
4
Phase 2: Place the container (~ 17 ounces)
below the Steam Wand. Then, press
button.
Start/Cancel ()
Mode lights will blink fast after the second
phase is complete. Empty the container.
and Water
Phase 3: Place the container (
below the Steam wand. Empty, rinse and
refill the Water tank with fresh water to Max
fill line. Replace the Water tank. Press
button.
Start/Cancel () will blink fast after the
third phase is complete. Empty the container.
~ 17 ounces
)
13
CARE AND CLEANING
5
Phase 4: Place the container (
on the Drip tray below Group head. Then,
press button. Clean light and
button light will blink fast after the fourth and
final phase is complete. Empty the container.
Press button to complete the Clean
cycle. Machine will go back into heating
mode.
~ 17 ounces
)
WINTER STORAGE CARE
IMPORTANT: To avoid damage, use and store your Espresso Machine where it will not
freeze. Because some water remains inside the unit, freezing can damage the product.
If storing or moving during freezing weather, purge your Espresso Machine.
To purge the Espresso Machine, ensure Steam wand is attached and Water tank is at least half full.
1. Place a cup under the Steam wand nozzle.
2. Turn the Espresso Machine On, toggle the Mode button to Steam. Press button. Once
steam exits the Steam wand for approximately 10 seconds, remove Water tank and allow
remaining water in the machine to exit through the Steam wand.
3. Purging cycle will be complete once Espresso Machine stops and the Water mode will
blink.
4. Turn the Main power On/Off (-) button to Off. Empty and re-install Water tank. Then,
unplug the Espresso Machine.
14
ASSEMBLING THE MILK FROTHER
ATTACHMENT
Before first use, clean all parts and accessories. (See “Care and Cleaning” section).
1
2
ENGLISH
Assembling Milk dispenser: Remove
the Storage container and insert the Milk
dispenser tube. Then, replace the Storage
container.
Tip: Wet end of Milk dispenser tube with
fresh water to aid in assembly.
3
As desired, fill the Milk Tank (max. 17 oz)
with the cold milk and replace the Milk
tank lid.
Also, you can directly immerse the Milk
hose in any milk container or milk bottle.
5
Remove the Milk tank lid. Insert the Milk
hose connector in the Milk inlet hole.
Firmly insert the Milk hose in the Milk hose
connector. Immerse the Milk hose into the
Milk tank.
4
On the Espresso Machine, press the Steam
wand release button to remove the Steam
wand.
Align Steam port to the machine, press
together until you hear a click. Direct the
Milk dispenser tube towards the cup.
Your Espresso Machine with the Milk
Frother Attachment is now ready to use.
15
USING THE MILK FROTHER ATTACHMENT
1 2
1 2
FOR FROTH MILK
1
Align the Function knob to Froth milk
function. Rotate the Froth level adjustment
knob to desired level.
NOTE: For the Froth level adjustment
knob, it is suggested to start with 90
Degrees rotation from the screwed
down location.
3
2
Turn On the Espresso Machine and toggle
the Mode button to select Steam.
Toggle the Dose button to 1 or 2 (1 for
less milk and 2 for more milk).
4
Place the desired cup below the Portafilter
and Milk dispenser.
Press button on the Espresso Machine
to start the cycle.
FOR HOT MILK
1
Align Function knob on Milk Frother
Attachment to the Hot milk function.
16
Froth level can be adjusted throughout the
automatic frothing cycle by rotating the
Froth level adjustment knob.
2
Turn On the Espresso Machine and toggle
the Mode button to Steam. Toggle the
Dose button mode to 1 or 2 (1 for less
milk and 2 for more milk).
USING THE MILK FROTHER ATTACHMENT
1 2
3
Place the desired cup below the Portafilter
and Milk dispenser.
FOR HOT WATER
1
Align the Function knob on the Milk
Frother Attachment to the Hot water
function.
4
ENGLISH
12
Press button on the Espresso Machine
to start the cycle.
2
Turn On the Espresso Machine and toggle
the Mode button to Water. Toggle the
Dose button to 1 or 2 (1 for less water and
2 for more water).
3
Place the desired cup below the Portafilter
and Milk dispenser.
4
12
Press button on the Espresso Machine
to start the cycle.
17
USING THE MILK FROTHER ATTACHMENT
PROGRAMMING FUNCTION
The Espresso Machine is equipped with programming functionality for customized milk and
water doses (1 and 2).
NOTE: Milk Frother Attachment must be assembled to the Espresso Machine for any
customized settings to be saved.
BeverageSelect Function Select DosePreparation
Foam or Milk
Hot Water
Steam ( )
Water ( )
1 or 2
1 or 2
Press and hold button on the
Espresso Machine until desired volume is
dispensed into your cup.
CARE AND CLEANING
CLEANING THE MILK FROTHER ATTACHMENT AFTER EVERY USE
1
Remove the Milk tank and lid and store in
a refrigerator.
3
Place a cup beneath the Milk dispenser.
Repeat the last used cycle(s) to flush the
system with the clean water.
2
Wipe down the exterior of Milk hose with a
damp soft cloth. Insert the Milk hose into a
cup of clean water.
4
To store the Milk hose, bend the Milk hose
and attach it into the Milk hose clip.
18
CARE AND CLEANING
DEEP CLEANING THE MILK FROTHER ATTACHMENT
1
2
ENGLISH
Press the Steam wand release button on
Espresso Machine to release Milk Frother
Attachment.
3
Remove the Milk hose and Hose
connector.
Remove the Froth level adjustment knob
by unscrewing it counterclockwise. Pull out
the Function knob.
5
Remove the Milk tank and clean it with
warm soapy water. Remove the Storage
container.
4
Remove the Decorative plate. Remove the
Milk dispenser by pulling and twisting in a
downward direction.
Remove the Black rubber frother
component by pushing down from the top
and pulling from the bottom.
NOTE: Use the provided cleaning brush to
reach any small areas for through cleaning.
Wash the Froth level adjustment knob,
Function knob, Milk hose connector, Milk
hose, Milk dispenser, and the Black rubber
frother component in warm, soapy water
or cleaning solution designed for milk
frothers. Thoroughly rinse with clean water
and dry with a soft cloth.
19
REASSEMBLING THE MILK FROTHER
ATTACHMENT
1
Follow the steps of disassembly to
assemble again. Press the Black rubber
frother component into the main housing.
Insert the Milk dispenser tube in place and
push upward and rotate until it clicks.
2
Replace the Decorative plate.
Insert and rotate the Froth level
adjustment knob in its place.
Replace the Function knob in its place.
TROUBLESHOOTING GUIDE
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or
electrical shock.
ProblemSolution
Espresso Machine will not
start
Espresso flows slowly or
only drips
All Mode/Dose lights are
blinking
20
Check if the Espresso Machine is securely plugged into a
grounded 3 prong outlet.
Check to see if the Main power On/Off switch is turned on.
If you have a circuit breaker box, then make sure the circuit is
closed.
Coffee is ground too finely. Use slightly coarser grind.
Coffee tamped too hard. Use slightly lighter tamp between
30-40 lb or 15-20 kg of force.
Filter basket can be blocked. Use a pin to unblock the hole(s).
Machine might need to be descaled. Refer to the “Descaling the
Espresso Machine” section.
Machine is in protection mode to avoid the pump from over
heating. Turn Off the machine for 7.5 minutes.
TROUBLESHOOTING GUIDE
ProblemSolution
Coffee is ground too coarsely. Use slightly finer grind.
Espresso flows too quickly
Espresso flows over the
edge of the Portafilter
Steam wand is not
producing hot water/
steam
Steam/hot water flows
slowly from Steam wand
No Crema is being
produced
Knocking/pumping sound
occurs during espresso,
steam, or hot water cycle
The Steam light and all
Dose lights are blinking
Water light continuously
blinks
All lights are blinking at
the same time
All lights are continuously
on
If Steam and Hot water is
not getting selected:
If the problem is not due
to one of the above items:
If milk is not being
dispensed:
Not sufficient coffee in the filter basket. Increase dose of coffee.
Refer to the “Basket selection chart” section.
Coffee tamped too softly. Use slightly firmer tamp between
30-40 lb or 15-20 kg of force.
Portafilter is not inserted in the Group head properly. Ensure the
Portafilter is completely inserted and rotated until the handle is
aligned to the lock icon.
There are coffee grounds around the rim of the filter basket.
Swipe excess coffee to ensure proper seal in the Group head.
Too much coffee in the filter basket. Use lower dose of coffee.
Refer to the “Basket selection chart” section.
Operating temperature has not been reached. Allow the machine
to reach to the operating temperature.
Steam wand is partially blocked. Remove Steam wand from
Espresso Machine. Soak in cleaning solution and use a pin to
clear out the hole and rinse with clear water.
Machine might need to be descaled. Refer to the “Descaling the
Espresso Machine” section.
Coffee is ground too coarsely. Use slightly finer grind.
Coffee tamped too softly. Use slightly firmer tamp between
30-40 lb or 15-20 kg of force.
Single wall filter basket might have been used with pre-ground
coffee. Please see the “Basket selection chart” section.
The Espresso Machine is going through a normal operation,
therefore no action is required.
Machine is in the protection mode to avoid from overheating.
Turn Off the machine for 10 minutes.
Ensure water is in the Water tank and ensure Water tank is
properly assembled.
Steam wand is blocked. Remove it from Espresso Machine and
thoroughly clean it.
Coffee puck is too dense, adjust to larger grind size.
If using a Double wall basket, then clean exit hole with a pin.
Turn off the Espresso Machine and unplug for approximately
10 mintues. Then, plug back in and restart the machine.
If problem persist call service.
If the problem occurs again, unplug the machine for approx.
5minutes, plug back in and restart the machine and then run 1
complete clean cycle.
The Milk Frother Attachment may not be correctly attached in
place. Please refer to the “Product Assembly” section.
See the “Arranging for Service” chapter in the “Warranty and
Service” section. Do not return the Espresso Machine to the
retailer as they do not provide service.
The Milk hose and Milk hose connector may not be properly
assembled. Please refer to the “Assembling the Milk Frother
Attachment” section.
ENGLISH
21
WARRANTY AND SERVICE
®
KITCHENAID
WARRANTY FOR THE 50 UNITED STATES, THE DISTRICT OF
COLUMBIA, PUERTO RICO, AND CANADA
This warranty extends to the purchaser and any succeeding owner for KitchenAid
Espresso Machine & Milk Frother Attachment operated in the 50 United States, the
District of Columbia, Puerto Rico, and Canada.
ESPRESSO MACHINE & MILK FROTHER ATTACHMENT
Length of Warranty:
KitchenAid Will Pay
for Your Choice of:
KitchenAid Will
Not Pay for:
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
IMPLIED WARRANTIES, INCLUDING TO THE EXTENT APPLICABLE WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED
TO THE EXTENT LEGALLY PERMISSIBLE. ANY IMPLIED WARRANTIES THAT MAY
BE IMPOSED BY LAW ARE LIMITED TO TWO YEAR, OR THE SHORTEST PERIOD
ALLOWED BY LAW. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS
OR EXCLUSIONS ON HOW LONG AN IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU.
IF THIS PRODUCT FAILS TO WORK AS WARRANTED, CUSTOMER’S SOLE AND
EXCLUSIVE REMEDY SHALL BE REPAIR OR REPLACEMENT ACCORDING TO THE
TERMS OF THIS LIMITED WARRANTY. KITCHENAID AND KITCHENAID CANADA
DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. This warranty gives you specific legal rights and you may also have other
rights which vary from state to state or province to province.
One Year Full Warranty from date of purchase.
Hassle-Free Replacement of your Espresso Machine & Milk
Frother Attachment.
See the next page for details on how to arrange for
service, or call the Customer eXperience Center
toll-free at 1-800-541-6390.
OR
The replacement parts and repair labor costs to correct
defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
A. Repairs when your Espresso Machine & Milk Frother
Attachment is used in other than normal single family
home use.
B. Damage resulting from accident, alteration,
misuse or abuse.
C. Any shipping or handling costs to deliver your Espresso
Machine & Milk Frother Attachment to an Authorized
Service Center.
D. Replacement parts or repair labor costs for
Espresso Machine & Milk Frother Attachment operated
outside the 50 United States, District of Columbia, Puerto
Rico, and Canada.
22
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
We’re so confident the quality of our
products meets the exacting standards
of KitchenAid that, if your Espresso
Machine & Milk Frother Attachment should
fail within the first year of ownership,
KitchenAid will arrange to deliver an
identical or comparable replacement to
your door free of charge and arrange to
have your original Espresso Machine &
Milk Frother Attachment returned to us.
Your replacement unit will also be covered
by our one year limited warranty.
If your Espresso Machine & Milk Frother
Attachment should fail within the first
year of ownership, simply call our toll-free
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Espresso Machine & Milk Frother
Attachment, use the carton, packing
materials, and prepaid shipping label to
pack up your original Espresso Machine &
Milk Frother Attachment and send it back
to KitchenAid.
ENGLISH
We’re so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your Espresso
Machine & Milk Frother Attachment should
fail within the first year of ownership,
we will replace your Espresso Machine
& Milk Frother Attachment with an
identical or comparable replacement. Your
replacement unit will also be covered by
our one year limited warranty.
If your Espresso Machine & Milk Frother
Attachment should fail within the first
year of ownership, simply call our toll-free
Customer eXperience Center
at 1-800-807-6777 Monday through
Friday. Please have your original sales
receipt available when you call. Proof of
purchase will be required to initiate the
claim. Give the consultant your complete
shipping address.
When you receive your replacement
Espresso Machine & Milk Frother
Attachment, use the carton, packing
materials, and prepaid shipping label to
pack up your original Espresso Machine &
Milk Frother Attachment and send it back
to KitchenAid.
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and Puerto Rico:
Consult your local KitchenAid dealer or the
store where you purchased the Espresso
Machine & Milk Frother Attachment for
information on how to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.